Bitel FLEX7000 INDUSTRIAL PDA POS User Manual

Bitel Co., Ltd. INDUSTRIAL PDA POS

Users Manual

FLEX7000 Manual 1/14 FLEX7000 User’s Manual Bitel co., Ltd.
FLEX7000 Manual 2/14 TABLE OF CONTENTS User’s warning. …………………..…………………………………………………………1 Product component…………………………….……………………………………………2 IDLE PROMPT / MAIN MENU……..…………………………………….………………3 New Transaction MENU……………………………………………………………………4 Credit Sale MENU………………………………………………………….……………….5 Debit Sale MENU……………………………………………………………….…………..6 Check Authorization / Verification MENU…………………………………………………7 Refund Credit Card MENU…………………………………………………………….…...8 Refund Debit Card MENU………………………………………………………………… 9 Off-line Sale MENU(also called force sale)……………………………………………… 10 Auth only……………………………………………………………………………… ….11 Mail / Phone Order(AVS) Sale MENU……………………………………………………12 Reports MENU – Bath Reporting………………………………………………………….13 Batch Functions…………………………………………………………………………....14 Setup……………………………………………………………………………………….15 FLEX70000(EMV approval) / New Transaction…………………………………………..16 FLEX7000(EMV approval) / Credit Sale………………………………………………....17 FLEX7000(EMV approval) / Balance Inquiry……………………………………………18 FLEX7000(EMV approval) / Cash Advance……………………………………………..19 FLEX7000(EMV approval) / Refund……………………………………………………..20 FLEX7000(EMV approval) / Void………………………………………………………..21 FLEX7000(EMV approval) / Settlement………………………………………………….22 FLEX7000(EMV approval) / View Transaction………………………………………….23 FLEX7000(EMV approval) / Print Total………………………………………………….24 FLEX7000(EMV approval) / Logon Terminal……………………………………………25 FLEX7000(EMV approval) / Terminal Setup…………………………………………… 26 FLEX7000(EMV approval) / Contrast Set………………………………………………..27 FLEX7000(EMV approval) / Changing Pin………………………………………………28 FLEX7000(EMV approval) / Basic Test………………………………………………….29 Key, ICON component of FLEX7000…………………………………………………..30 SAM, SIM, RUIM SOCKET………………………………………………………………31 Troubleshooting…………………………………………………………………….… ...32 Bitel co., Ltd.
FLEX7000 Manual 3/14 User’s Warning Bitel co., Ltd.
FLEX7000 Manual 4/14 Product component Receipt Box Receipt Out Magnetic card opening Display touch screen IC card opening Headphone jack Serial port Power plug Battery charge LED Battery charge Power plugSerial port Headphone jack Magnetic card iIC card openingBitel co LtdPrinter cover Speaker
FLEX7000 Manual 5/14 Antenna Barcode button MMC Socket USB Port Reset Fingerprint Barcode Engine
FLEX7000 Manual 6/14 IDLE PROMPT / MAIN MENU # Terminal Screen Descriptions for Key Operation and Summary 1 Enter or Swipe Card. 2 *, # keys are scroll menu.(1 line) 3 Displays next page of menu items. *, # keys are scroll menu.(1 line) New Transaction MENU # Terminal Screen Descriptions for Key Operation and Summary 1 Press any key (0-9, *, #) to activate Main Menu. Press Enter Key to select new transaction function. 2 New Transaction Menu. *, # keys are scroll menu.(1 line) 3 FLEX 7000 SWIPE CARD MAY 01, 03 23:51 Reports Batch Functions <- -> Setup Reports Batch Functions Setup Refund Void <- -> Off-line Sale <- -> Mail / Phone Order <- ->
FLEX7000 Manual 7/14 Bitel co., Ltd. Credit Sale MENU # Terminal Screen Descriptions for Key Operation and Summary A 1 Press F1 or Enter key to begin Sale transaction. A 2 Press F1 for Credit Sale or Press Enter key. B 1 Press F1 or Enter key to begin Sale transaction. B 2 Press F1 for Credit Sale or Press Enter key. 3 Swipe Card or Input Account Number. 4a Manual Entry: Enter expiration date and press enter. Debit Check <- -> EBT Refund Void <- -> Off-line Sale Swipe Card Or Key Account Number Enter Expiration Date [ MM/YY ] / Refund Void <- -> Ticket Only Debit
FLEX7000 Manual 8/14 4b Display only when CVV2 pro- cessing option is ON. Press F1, F3, F4 and move to Step 6. Press F2 and move to step 4c. 4c Skip to step 6 after CVV2 is entered. 5 Card Swipe Only: Enter 4 digits and press Enter key. 6 Enter Amount. Press Enter key. 7 Enter Tip Amount. Press Enter key. 8 Enter Server ID Press Enter key. 9 No key operation. Enter Last 4 Num From Account Number CVV2 Present CVV2 Illegible CVV2 Not Present Enter CVV2 data From Customer Card Enter Amount $00.00 PROCESSING NOW. > Enter Tip Amount $00.00 Enter Server ID
FLEX7000 Manual 9/14 10 Line Connected.. No key operation. 11 Data Sending. No key operation. 12 Data Receiving. No key operation. 13 Display and Print Out Sales and Authorization Code. APPROVAL 123456 LINE CONNECTED. DATA SENDING DATA RECEIVING
FLEX7000 Manual 10/14 Debit Sale MENU # Terminal Screen Descriptions for Key Operation and Summary A 1 Press F1 or Enter key to begin Sale transaction. A 2 Press F2 for Debit Sale or Press scroll key to highlight Debit function then press the Enter key. B 1 Press F1 or Enter key to begin Sale transaction. B 2 Press F2 for Debit Sale or Press scroll key to highlight Debit function then press the Enter key. 3 Swipe Card. 4 Enter Amount. Press Enter key. A 5 Cashback? No answer skip to step 6. (F2) Yes answer show amount entry. (F1) CreditCheck <- -> EBT Refund Void <- -> Off-line Sale Swipe Card Cashback ? YES NO Amount $00.00 Enter Amount $00.00 Refund Void <- -> Ticket Only Credit
FLEX7000 Manual 11/14 B 5 Enter Cashback Amount. Next Step 7 6 Display on PINPad Screen and wait for PIN entry. 7 Display on Terminal when External PIN Pad is used. 8 Line Connected.. No key operation. 9 Data Sending. No key operation. 10 Data Receiving. No key operation. 7f Select Standard. 7g Select Dialing Mode. Standard 3. BELL Dialing Mode 3. Blind Mode LINE CONNECTED. DATA SENDING DATA RECEIVING Sale Amt $xxxxx.xx Cash Amt $xxxxx.xx Total Amt $xxxxx.xx ENTER PIN Amount $00.00 Waiting for PIN Enter Cashback Amount $00.00
FLEX7000 Manual 12/14 Key, ICON component of FLEX7000 Bitel co., Ltd. Keypad(0~9) Power key or Sattlement key Cancel key Clear key Scroll reft Scroll right Enter key
FLEX7000 Manual 13/14 SAM, SIM, RUIM SOCKET Bitel co., Ltd. SAM #1 SAM #2 SIM / RUIM SIM #1 SIM #2 Stylus pen Hand strip Camera
FLEX7000 Manual 14/14 Troubleshooting Problem Cause Follow-up measures When Power On, LCD screen do not operation Power supply error LCD contrast error Terminal error Confirm a wall socket. Confirm connection Between a wall socke t and power plug. Confirm power plug. Adjust LCD contrast. Request A/S. LCD show too Dark or too Bright LCD adjustment errorLCD device error Terminal error Adjust LCD contrast. Request A/S. Paper is not clear Printer head error Printer device error Bad paper Terminal error Open the printer cover and Confirm printer device. Request A/S. * Paper keep in dry place. When Printer pa per hanging on Printer device Bad paper use Paper Insert error Terminal error Use Up key. And eliminate the paper. Clean paper Insert. Request A/S. Character is not normal at LCD screen LCD error LCD device error Terminal error Request A/S. When card don’t Read Card Insert error Bad card use Terminal error Confirm insert direction. Confirm card. Confirm magnetic line. Request A/S. When pinpad do not operate Pinpad error Confirm connection between term inal and pinpad. Request A/S. When time is not correct TimeSetting is wrongTimer error Time Setting. (Date & Time) Request A/S. Bitel co., Ltd.

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