Bitel FLEX7000 INDUSTRIAL PDA POS User Manual

Bitel Co., Ltd. INDUSTRIAL PDA POS

Users Manual

FLEX7000 Manual
1/14
FLEX7000
User’s Manual
Bitel co., Ltd.
FLEX7000 Manual
2/14
TABLE OF CONTENTS
User’s warning. …………………..…………………………………………………………1
Product component…………………………….……………………………………………2
IDLE PROMPT / MAIN MENU……..…………………………………….………………3
New Transaction MENU……………………………………………………………………4
Credit Sale MENU………………………………………………………….……………….5
Debit Sale MENU……………………………………………………………….…………..6
Check Authorization / Verification MENU…………………………………………………7
Refund Credit Card MENU…………………………………………………………….…...8
Refund Debit Card MENU………………………………………………………………… 9
Off-line Sale MENU(also called force sale)……………………………………………… 10
Auth only……………………………………………………………………………… ….11
Mail / Phone Order(AVS) Sale MENU……………………………………………………12
Reports MENU – Bath Reporting………………………………………………………….13
Batch Functions…………………………………………………………………………....14
Setup……………………………………………………………………………………….15
FLEX70000(EMV approval) / New Transaction…………………………………………..16
FLEX7000(EMV approval) / Credit Sale………………………………………………....17
FLEX7000(EMV approval) / Balance Inquiry……………………………………………18
FLEX7000(EMV approval) / Cash Advance……………………………………………..19
FLEX7000(EMV approval) / Refund……………………………………………………..20
FLEX7000(EMV approval) / Void………………………………………………………..21
FLEX7000(EMV approval) / Settlement………………………………………………….22
FLEX7000(EMV approval) / View Transaction………………………………………….23
FLEX7000(EMV approval) / Print Total………………………………………………….24
FLEX7000(EMV approval) / Logon Terminal……………………………………………25
FLEX7000(EMV approval) / Terminal Setup…………………………………………… 26
FLEX7000(EMV approval) / Contrast Set………………………………………………..27
FLEX7000(EMV approval) / Changing Pin………………………………………………28
FLEX7000(EMV approval) / Basic Test………………………………………………….29
Key, ICON component of FLEX7000…………………………………………………..30
SAM, SIM, RUIM SOCKET………………………………………………………………31
Troubleshooting…………………………………………………………………….… ...32
Bitel co., Ltd.
FLEX7000 Manual
3/14
User’s Warning
Bitel co., Ltd.
FLEX7000 Manual
4/14
Product component
Receipt Box
Receipt Out
Magnetic card
opening
Display
touch screen IC card opening
Headphone jack
Serial port
Power plug
Battery charge LED
Battery
charge
Power
plug
Serial port Headphone jack
Magnetic card
i
IC card
o
p
enin
g
Bitel co Ltd
Printer
cover
Speaker
FLEX7000 Manual
5/14
Antenna Barcode
button
MMC
Socket
USB
Port
Reset
Fingerprint
Barcode Engine
FLEX7000 Manual
6/14
IDLE PROMPT / MAIN MENU
# Terminal Screen Descriptions for Key Operation and Summary
1
Enter or Swipe Card.
2
*, # keys are scroll menu.(1 line)
3
Displays next page of menu items.
*, # keys are scroll menu.(1 line)
New Transaction MENU
# Terminal Screen Descriptions for Key Operation and Summary
1
Press any key (0-9, *, #) to
activate Main Menu.
Press Enter Key to select
new transaction function.
2
New Transaction Menu.
*, # keys are scroll menu.(1 line)
3
FLEX
7000
SWIPE CARD
MAY 01, 03 23:51
Reports
Batch Functions
<- -> Setup
Reports
Batch Functions
Setup
Refund
Void
<- -> Off-line Sale
<- ->
Mail / Phone Order
<- ->
FLEX7000 Manual
7/14
Bitel co., Ltd.
Credit Sale MENU
# Terminal Screen Descriptions for Key Operation and Summary
A
1
Press F1 or Enter key to begin
Sale transaction.
A
2
Press F1 for Credit Sale or Press
Enter key.
B
1
Press F1 or Enter key to begin
Sale transaction.
B
2
Press F1 for Credit Sale or Press
Enter key.
3
Swipe Card or Input Account Number.
4a
Manual Entry: Enter expiration
date and press enter.
Debit
Check
<- -> EBT
Refund
Void
<- -> Off-line Sale
Swipe Card
Or
Key Account Number
Enter
Expiration Date
[ MM/YY ]
Refund
Void
<- -> Ticket Onl
y
Debit
FLEX7000 Manual
8/14
4b
Display only when CVV2 pro-
cessing option is ON. Press F1,
F3, F4 and move to Step 6.
Press F2 and move to step 4c.
4c
Skip to step 6 after CVV2 is
entered.
5
Card Swipe Only: Enter 4 digits
and press Enter key.
6
Enter Amount.
Press Enter key.
7
Enter Tip Amount.
Press Enter key.
8
Enter Server ID
Press Enter key.
9
No key operation.
Enter Last 4 Num
From
Account Number
CVV2 Present
CVV2 Illegible
CVV2 Not Present
Enter CVV2 data
From
Customer Card
Enter Amount
$00.00
PROCESSING NOW.
>
Enter Tip Amount
$00.00
Enter
Server ID
FLEX7000 Manual
9/14
10
Line Connected..
No key operation.
11
Data Sending.
No key operation.
12
Data Receiving.
No key operation.
13
Display and Print Out Sales and Authorization Code.
APPROVAL 123456
LINE CONNECTED.
DATA SENDING
DATA RECEIVING
FLEX7000 Manual
10/14
Debit Sale MENU
# Terminal Screen Descriptions for Key Operation and Summary
A
1
Press F1 or Enter key to begin
Sale transaction.
A
2
Press F2 for Debit Sale or Press
scroll key to highlight Debit
function then press the Enter key.
B
1
Press F1 or Enter key to begin
Sale transaction.
B
2
Press F2 for Debit Sale or Press
scroll key to highlight Debit
function then press the Enter key.
3
Swipe Card.
4
Enter Amount.
Press Enter key.
A
5
Cashback?
No answer skip to step 6. (F2)
Yes answer show amount entry.
(F1)
Credit
Check
<- -> EBT
Refund
Void
<- -> Off-line Sale
Swipe Card
Cashback ? YES
NO
Amount $00.00
Enter Amount
$00.00
Refund
Void
<- -> Ticket Onl
y
Credit
FLEX7000 Manual
11/14
B
5
Enter Cashback Amount.
Next Step 7
6
Display on PINPad Screen and wait for PIN entry.
7
Display on Terminal when External PIN Pad is used.
8
Line Connected..
No key operation.
9
Data Sending.
No key operation.
10
Data Receiving.
No key operation.
7f
Select Standard.
7g
Select Dialing Mode.
Standard
3. BELL
Dialing Mode
3. Blind Mode
LINE CONNECTED.
DATA SENDING
DATA RECEIVING
Sale Amt $xxxxx.xx
Cash Amt $xxxxx.xx
Total Amt $xxxxx.xx
ENTER PIN
Amount $00.00
Waiting for PIN
Enter
Cashback Amount
$00.00
FLEX7000 Manual
12/14
Key, ICON component of FLEX7000
Bitel co., Ltd.
Keypad(0~9)
Power key or
Sattlement key Cancel key
Clear key
Scroll reft Scroll right
Enter key
FLEX7000 Manual
13/14
SAM, SIM, RUIM SOCKET
Bitel co., Ltd.
SAM #1
SAM #2 SIM / RUIM
SIM #1
SIM #2
Stylus pen
Hand strip
Camera
FLEX7000 Manual
14/14
Troubleshooting
Problem Cause Follow-up measures
When Power On,
LCD screen do
not operation
Power supply error
LCD contrast error
Terminal error
Confirm a wall socket.
Confirm connection Between a wall socke t
and power plug.
Confirm power plug.
Adjust LCD contrast.
Request A/S.
LCD show too
Dark or too
Bright
LCD adjustment error
LCD device error
Terminal error
Adjust LCD contrast.
Request A/S.
Paper is not clear Printer head error
Printer device error
Bad paper
Terminal error
Open the printer cover and Confirm printer
device.
Request A/S.
* Paper keep in dry place.
When Printer pa
per hanging on
Printer device
Bad paper use
Paper Insert error
Terminal error
Use Up key. And eliminate the paper.
Clean paper Insert.
Request A/S.
Character is not
normal at LCD
screen
LCD error
LCD device error
Terminal error
Request A/S.
When card don’t
Read
Card Insert error
Bad card use
Terminal error
Confirm insert direction.
Confirm card.
Confirm magnetic line.
Request A/S.
When pinpad do
not operate
Pinpad error Confirm connection between term inal and
pinpad.
Request A/S.
When time is not
correct
TimeSetting is wrong
Timer error
Time Setting. (Date & Time)
Request A/S.
Bitel co., Ltd.
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