Users Manual
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| Mirror Download [FCC.gov] | |
| Document ID | 1229958 |
| Application ID | 5OkuJIclAbuY/tTHP2m17Q== |
| Document Description | Users Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 48.35kB (604420 bits) |
| Date Submitted | 2010-01-19 00:00:00 |
| Date Available | 2010-01-20 00:00:00 |
| Creation Date | 2009-09-10 10:20:20 |
| Producing Software | Acrobat Distiller 6.0 (Windows) |
| Document Lastmod | 2009-11-25 11:17:33 |
| Document Title | untitled |
FLEX7000 Manual FLEX7000 User’s Manual Bitel co., Ltd. 1/14 FLEX7000 Manual TABLE OF CONTENTS User’s warning. …………………..…………………………………………………………1 Product component…………………………….……………………………………………2 IDLE PROMPT / MAIN MENU……..…………………………………….………………3 New Transaction MENU……………………………………………………………………4 Credit Sale MENU………………………………………………………….……………….5 Debit Sale MENU……………………………………………………………….…………..6 Check Authorization / Verification MENU…………………………………………………7 Refund Credit Card MENU…………………………………………………………….…...8 Refund Debit Card MENU………………………………………………………………… 9 Off-line Sale MENU(also called force sale)……………………………………………… 10 Auth only……………………………………………………………………………… ….11 Mail / Phone Order(AVS) Sale MENU……………………………………………………12 Reports MENU – Bath Reporting………………………………………………………….13 Batch Functions…………………………………………………………………………....14 Setup……………………………………………………………………………………….15 FLEX70000(EMV approval) / New Transaction…………………………………………..16 FLEX7000(EMV approval) / Credit Sale………………………………………………....17 FLEX7000(EMV approval) / Balance Inquiry……………………………………………18 FLEX7000(EMV approval) / Cash Advance……………………………………………..19 FLEX7000(EMV approval) / Refund……………………………………………………..20 FLEX7000(EMV approval) / Void………………………………………………………..21 FLEX7000(EMV approval) / Settlement………………………………………………….22 FLEX7000(EMV approval) / View Transaction………………………………………….23 FLEX7000(EMV approval) / Print Total………………………………………………….24 FLEX7000(EMV approval) / Logon Terminal……………………………………………25 FLEX7000(EMV approval) / Terminal Setup…………………………………………… 26 FLEX7000(EMV approval) / Contrast Set………………………………………………..27 FLEX7000(EMV approval) / Changing Pin………………………………………………28 FLEX7000(EMV approval) / Basic Test………………………………………………….29 Key, ICON component of FLEX7000…………………………………………………..30 SAM, SIM, RUIM SOCKET………………………………………………………………31 Troubleshooting…………………………………………………………………….… ...32 Bitel co., Ltd. 2/14 FLEX7000 Manual User’s Warning 3/14 Bitel co., Ltd. FLEX7000 Manual Product component Receipt Box Receipt Out Display touch screen IC card opening Headphone jack Serial port Power plug Battery charge LED Magnetic card opening Magnetic card IC card opening Printer cover Speaker Battery charge Power plug Serial port 4/14 Headphone jack FLEX7000 Manual MMC Socket Antenna Barcode button Barcode Engine 5/14 Reset USB Port Fingerprint FLEX7000 Manual IDLE PROMPT / MAIN MENU Terminal Screen FLEX 7000 S W IPE C A R D Descriptions for Key Operation and Summary Enter or Swipe Card. MA Y 01, 03 23: 51 <- Reports Batch Functions -> Setup *, # keys are scroll menu.(1 line) Displays next page of menu items. *, # keys are scroll menu.(1 line) <- -> New Transaction MENU Terminal Screen Reports Batch Functions Setup <- Refund Void -> Off-line Sale Descriptions for Key Operation and Summary Press any key (0-9, *, #) to activate Main Menu. Press Enter Key to select new transaction function. New Transaction Menu. *, # keys are scroll menu.(1 line) Mail / Phone Order <- -> 6/14 FLEX7000 Manual Bitel co., Ltd. Credit Sale MENU Terminal Screen Descriptions for Key Operation and Summary -> Refund Void Off-line Sale <- -> Debit Check EBT Refund Void Ticket Only Press F1 or Enter key to begin Sale transaction. Press F1 for Credit Sale or Press Enter key. Press F1 or Enter key to begin Sale transaction. Debit Swipe Card Or Key Account Number Swipe Card or Input Account Number. Enter Expiration Date [ MM/YY ] Manual Entry: Enter expiration date and press enter. 4a Press F1 for Credit Sale or Press Enter key. 7/14 FLEX7000 Manual 4b CVV2 Present CVV2 Illegible CVV2 Not Present Display only when CVV2 processing option is ON. Press F1, F3, F4 and move to Step 6. Press F2 and move to step 4c. 4c Enter CVV2 data From Customer Card Skip to step 6 after CVV2 is entered. Enter Last 4 Num From Account Number Card Swipe Only: Enter 4 digits and press Enter key. Enter Amount Enter Amount. Press Enter key. $00.00 Enter Tip Amount Enter Tip Amount. Press Enter key. $00.00 Enter Server ID Enter Server ID Press Enter key. No key operation. PROCESSING NOW. 8/14 FLEX7000 Manual 10 LINE CONNECTED. DATA SENDING Line Connected.. No key operation. 11 Data Sending. No key operation. 12 Data Receiving. No key operation. DATA RECEIVING Display and Print Out Sales and Authorization Code. 13 APPROVAL 123456 9/14 FLEX7000 Manual Debit Sale MENU Terminal Screen <- -> Refund Void Off-line Sale Credit Check EBT <- -> <- -> Refund Void Ticket Only Credit Descriptions for Key Operation and Summary Swipe Card Enter Amount Press F1 or Enter key to begin Sale transaction. Press F2 for Debit Sale or Press scroll key to highlight Debit function then press the Enter key. Press F1 or Enter key to begin Sale transaction. Press F2 for Debit Sale or Press scroll key to highlight Debit function then press the Enter key. Swipe Card. Enter Amount. Press Enter key. $00.00 Cashback ? Amount YES NO $00.00 Cashback? No answer skip to step 6. (F2) Yes answer show amount entry. (F1) 10/14 FLEX7000 Manual Enter Cashback Amount Enter Cashback Amount. Next Step 7 $00.00 Sale Amt $xxxxx.xx Cash Amt $xxxxx.xx Total Amt $xxxxx.xx ENTER PIN Amount 10 7f 7g $00.00 Display on PINPad Screen and wait for PIN entry. Display on Terminal when External PIN Pad is used. Waiting for PIN LINE CONNECTED. DATA SENDING DATA RECEIVING Standard Line Connected.. No key operation. Data Sending. No key operation. Data Receiving. No key operation. Select Standard. 3. BELL Dialing Mode Select Dialing Mode. 3. Blind Mode 11/14 FLEX7000 Manual Key, ICON component of FLEX7000 Power key or Sattlement key Cancel key Clear key Keypad(0~9) Enter key Scroll reft Scroll right Bitel co., Ltd. 12/14 FLEX7000 Manual SAM, SIM, RUIM SOCKET Hand strip Camera Stylus pen SAM #2 SIM / RUIM SIM #2 SIM #1 SAM #1 Bitel co., Ltd. 13/14 FLEX7000 Manual Troubleshooting Problem Cause When Power On, Power supply error LCD screen do LCD contrast error not operation Terminal error Follow-up measures Confirm a wall socket. Confirm connection Between a wall socke and power plug. Confirm power plug. Adjust LCD contrast. Request A/S. LCD show too Dark or too Bright LCD adjustment error Adjust LCD contrast. LCD device error Request A/S. Terminal error Paper is not clear Printer head error Printer device error Bad paper Terminal error Open the printer cover and Confirm printer device. Request A/S. * Paper keep in dry place. When Printer pa per hanging on Printer device Bad paper use Paper Insert error Terminal error Use Up key. And eliminate the paper. Clean paper Insert. Request A/S. Character is not normal at LCD screen LCD error LCD device error Terminal error Request A/S. When card don’t Read Card Insert error Bad card use Terminal error Confirm insert direction. Confirm card. Confirm magnetic line. Request A/S. When pinpad do not operate Pinpad error Confirm connection between term pinpad. Request A/S. When time is not correct TimeSetting is wrong Timer error Time Setting. (Date & Time) Request A/S. 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