Bitel IC5100 INDUSTRIAL PDA POS User Manual IC5100 manual

Bitel Co., Ltd. INDUSTRIAL PDA POS IC5100 manual

Users Manual

IC5100 Manual 1/60 MODEL : IC5100 User’s Manual Bitel Co., Ltd.
IC5100 Manual 2/60 TABLE OF CONTENTS User’s warning. …………………..…………………………………………………………1 Product component…………………………….……………………………………………2 IDLE PROMPT / MAIN MENU……..…………………………………….………………3 New Transaction MENU……………………………………………………………………4 Credit Sale MENU………………………………………………………….……………….5 Debit Sale MENU……………………………………………………………….…………..6 Check Authorization / Verification MENU…………………………………………………7 Refund Credit Card MENU…………………………………………………………….…...8 Refund Debit Card MENU………………………………………………………………… 9 Off-line Sale MENU(also called force sale)……………………………………………… 10 Auth only……………………………………………………………………………… ….11 Mail / Phone Order(AVS) Sale MENU……………………………………………………12 Reports MENU – Bath Reporting………………………………………………………….13 Batch Functions…………………………………………………………………………....14 Setup……………………………………………………………………………………….15 IC5100(EMV approval) / New Transaction………….......………………………………..16 IC5100(EMV approval) / Credit Sale…………….......…………………………………....17 IC5100(EMV approval) / Balance Inquiry……….......……………………………………18 IC5100(EMV approval) / Cash Advance……….......……………………………………..19 IC5100(EMV approval) / Refund…………………….......………………………………..20 IC5100(EMV approval) / Void……………………….......………………………………..21 IC5100(EMV approval) / Settlement………………….......……………………………….22IC5100(EMV approval) / View Transaction…………...........…………………………….23 IC5100(EMV approval) / Print Total………………….......……………………………….24 IC5100(EMV approval) / Logon Terminal…………….......………………………………25 IC5100(EMV approval) / Terminal Setup…………….......……………………………… 26 IC5100(EMV approval) / Contrast Set………………….......……………………………..27 IC5100(EMV approval) / Changing Pin………………….......……………………………28 IC5100(EMV approval) / Basic Test……………………….......………………………….29 Key, ICON component of IC5100………………......................…………………………..30 SAM, SIM, RUIM SOCKET………………………………………………………………31 Troubleshooting………………………………...…………………………………….… ...32 Bitel co., Ltd.
IC5100 Manual 3/60 User’s Warning Bitel co., Ltd.
IC5100 Manual 4/60 Product component Receipt Box Receipt Out Magnetic card opening Display screen device Paper forward key IC card opening Serial port Power plug Battery charge LED Battery charge LED Power plug Serial port USB port Magnetic card opening IC card opening Bitel co., Ltd. USB port
IC5100 Manual 5/60 IDLE PROMPT / MAIN MENU # Terminal Screen Descriptions for Key Operation and Summary 1 Enter or Swipe Card. 2 *, # keys are scroll menu.(1 line) 3 Displays next page of menu items. *, # keys are scroll menu.(1 line) New Transaction MENU # Terminal Screen Descriptions for Key Operation and Summary 1 Press any key (0-9, *, #) to Activate Main Menu. Press Enter Key to select New transaction function. 2 New Transaction Menu. *, # keys are scroll menu.(1 line) 3 Bitel co., Ltd. F L E X 5 1 0 0 SWIPE CARD MAY 01, 03 23:51 Reports Batch Functions <- -> Setup Reports Batch Functions Setup Refund Void <- -> Off-line Sale <- -> Mail / Phone Order <- ->
IC5100 Manual 6/60 Credit Sale MENU # Terminal Screen Descriptions for Key Operation and Summary A 1 Press F1 or Enter key to begin Sale transaction. A 2 Press F1 for Credit Sale or Press Enter key. B 1 Press F1 or Enter key to begin Sale transaction. B 2 Press F1 for Credit Sale or Press Enter key. 3 Swipe Card or Input Account Number. 4a Manual Entry: Enter expiration Date and press enter. 4b Display only when CVV2 pro- cessing option is ON. Press F1, F3, F4 and move to Step 6. Press F2 and move to step 4c. Debit Check <- -> EBT Refund Void <- -> Off-line Sale Swipe Card Or Key Account Number Enter Expiration Date [ MM/YY ] /CVV2 Present CVV2 Illegible CVV2 Not Present Refund Void <- -> Ticket Only Debit
IC5100 Manual 7/60 4c Skip to step 6 after CVV2 is entered. 5 Card Swipe Only: Enter 4 digits and press Enter key. 6 Enter Amount. Press Enter key. 7 Enter Tip Amount. Press Enter key. 8 Enter Server ID Press Enter key. 9 No key operation. 10 Line Connected.. No key operation. Enter Last 4 Num From Account Number LINE CONNECTED. Enter CVV2 data From Customer Card Enter Amount $00.00 PROCESSING NOW. > Enter Tip Amount $00.00 Enter Server ID
IC5100 Manual 8/60 11 Data Sending. No key operation. 12 Data Receiving. No key operation. 13 Display and Print Out Sales and Authorization Code. APPROVAL 123456 DATA SENDING DATA RECEIVING
IC5100 Manual 9/60 Debit Sale MENU # Terminal Screen Descriptions for Key Operation and Summary A 1 Press F1 or Enter key to begin Sale transaction. A 2 Press F2 for Debit Sale or Press scroll key to highlight Debit function then press the Enter key. B 1 Press F1 or Enter key to begin Sale transaction. B 2 Press F2 for Debit Sale or Press scroll key to highlight Debit Function then press the Enter key. 3 Swipe Card. 4 Enter Amount. Press Enter key. A 5 Cash back? No answer skip to step 6. (F2) Yes answer show amount entry. (F1) CreditCheck <- -> EBT Refund Void <- -> Off-line Sale Swipe Card Cashback ? YES NO Amount $00.00 Enter Amount $00.00 Refund Void <- -> Ticket Only Credit
IC5100 Manual 10/60 B 5 Enter Cash back Amount. Next Step 7 6 Display on PINPad Screen and wait for PIN entry. 7 Display on Terminal when External PIN Pad is used. 8 Line Connected.. No key operation. 9 Data Sending. No key operation. 10 Data Receiving. No key operation. 11 Display and Print Out Sales and Authorization Code. LINE CONNECTED. DATA SENDING DATA RECEIVING APPROVAL 123456 Sale Amt $xxxxx.xx Cash Amt $xxxxx.xx Total Amt $xxxxx.xx ENTER PIN Amount $00.00 Waiting for PIN Enter Cashback Amount $00.00
IC5100 Manual 11/60 Check Authorization/Verification MENU (A Type) # Terminal Screen Descriptions for Key Operation and Summary 1 Press F1 or Enter key to begin Sale transaction. 2 Press F3 for Check Sale or Press scroll key to highlight Check function then press the Enter key. 3 Press F1 for paper check or press Enter key. 4 Micr Number may be required for entry such as Drivers License Number, Check Number. 5 Enter Amount. Press Enter key. 6 No key operation. 7 Line Connected.. No key operation. CreditDebit <- -> EBT Refund Void <- -> Off-line Sale Enter Micr Number ACH CheckACH Prior <- -> Enter Amount $00.00 PROCESSING NOW. > LINE CONNECTED.
IC5100 Manual 12/60 8 Data Sending. No key operation. 9 Data Receiving. No key operation. 10 Display and Print Out Sales and Authorization Code. DATA SENDING DATA RECEIVING APPROVAL 123456
IC5100 Manual 13/60 Refund Credit Card MENU # Terminal Screen Descriptions for Key Operation and Summary A 1 Press F2 or Enter key to begin Refund transaction. A 2 Press F1 for Credit Refund or Press Enter key. B 1 Press F2 or Enter key to begin Refund transaction. B 2 Press F1 for Credit Refund or Press Enter key. 3 Swipe Card or Input Account Number. 4 Manual Entry: Enter expiration date and press enter. 5 Amount is enter. Press Enter key. Debit EBT <- -> Sale Void <- -> Off-line Sale Swipe Card Or Key Account Number Enter Expiration Date [ MM/YY] / Enter Amount $00.00 Sale Void <- -> Ticket Only Debit <- ->
IC5100 Manual 14/60 6 Display and Print Out Sales and Authorization Code. APPROVAL 123456
IC5100 Manual 15/60 Refund Debit Card MENU # Terminal Screen Descriptions for Key Operation and Summary A 1 Press F2 or Enter key to begin Refund transaction. A 2 Press F2 for Debit Refund or Press Enter key. B 1 Press F2 or Enter key to begin Refund transaction. B 2 Press F2 for Debit Refund or Press Enter key. 3 Swipe Card. 4 Amount is enter. Press Enter key. 5 Display on PINPad. Display ‘Waiting for PIN’ on terminal screen when external PINPad is used. Credit EBT <- -> Sale Void <- -> Off-line Sale Swipe Card Enter Amount $00.00 Amount $00.00 Waiting for PIN Sale Void <- -> Ticket Only Credit <- ->
IC5100 Manual 16/60 6 Display and Print Out Sales and Authorization Code. APPROVAL 123456
IC5100 Manual 17/60 Void # Terminal Screen Descriptions for Key Operation and Summary A 1 Press F3 or Enter key to begin Void transaction. B 1 Press F3 or Enter key to begin Void transaction. A 2 Enter Invoice Number. B 2 Enter Item Number. 3 Confirm the Transaction. 4 Select Yes(Void) or No(Return Main Menu). SaleRefund <- -> Off-line Sale SaleRefund <- -> Ticket Only Enter Item Number xxx CREDIT REFUND AMOUNT: $xx.xx xxxxxxxxxxxxxx Offline Transaction Void ? 2. No Enter Invoice Number xxxxxx
IC5100 Manual 18/60 Off-line Sale MENU (also called Force Sale, Ticket Only) # Terminal Screen Descriptions for Key Operation and Summary A 1 Press F4 or Enter key to begin Off-line Sale transaction. B 1 Press F4 or Enter key to begin Off-line Sale transaction. Next Step 3 2 Press F1 for Credit Force Sale or Press Enter key. 3 Swipe Card or Input Account Number. 4a Manual Entry: Enter expiration date and press enter 4b Display only when CVV2 pro- cessing option is ON. Press F1, F3, F4 and move to Step 6. Press F2 and move to step 4c. 4c Skip to step 6 after CVV2 is entered. SaleRefund Void <- -> EBT Refund EBT Prior <- -> Swipe Card Or Key Account Number CVV2 Present CVV2 Illegible CVV2 Not Present Enter CVV2 data From Customer Card Enter Expiration Date [ MM/YY] /SaleRefund Void <- ->
IC5100 Manual 19/60 5 Card Swipe Only: Enter 4 digits and press Enter key. 6 Amount is enter. Press Enter key. 7 Enter Approval Code. 8 Display and Print Out Sales and Authorization Code. Enter Last 4 digits from Account Number Enter Approval Code xxxxxx Enter Amount $00.00 APPROVAL 123456
IC5100 Manual 20/60 Auth Only # Terminal Screen Descriptions for Key Operation and Summary A 1 Press F1 or Enter key to begin Auth-Only transaction. A 2 Press F1 for Auth Only or Press Enter key. B 1 Press F1 or Enter key to begin Auth-Only transaction. B 2 Press F1 for Auth Only or Press Enter key. 3 Swipe Card or Key Account Number. 4 Manual Entry: Enter expiration date and press enter. 5 Amount is enter. Press Enter key. Mail / Phone Order <- -> Refund Void <- -> Off-line Sale Swipe Card Or Key Account Number Enter Expiration Date [ MM/YY] / Enter Amount $00.00 Refund Void <- -> Off-line Sale EBT <- ->
IC5100 Manual 21/60 6 No key operation. 7 Line Connected.. No key operation. 8 Data Sending. No key operation. 9 Data Receiving. No key operation. 10 Display and Print Out Sales and Authorization Code. PROCESSING NOW. > LINE CONNECTED. DATA SENDING DATA RECEIVING APPROVAL 123456
IC5100 Manual 22/60 Mail / Phone Order (AVS) Sale MENU (A Type) # Terminal Screen Descriptions for Key Operation and Summary 1 Press F1 or Enter key to begin Sale transaction. 2 Press F2 for Mail / Phone Order. 3 Input Key Account Number. 4a Manual Entry: Enter expiration date and press enter. 4b Display only when CVV2 pro- cessing option is ON. Press F1, F3, F4 and move to Step 6. Press F2 and move to step 4c. 4c Skip to step 6 after CVV2 is entered. 5 Note some hosts may only require the house number and not the street name. Enter Street Address. Auth-Only <- -> Refund Void <- -> Off-line Sale Key Account Number Enter Street Address xxxxxxxxxxxx CVV2 Present CVV2 Illegible CVV2 Not Present Enter CVV2 data From Customer Card Enter Expiration Date [ MM/YY] /
IC5100 Manual 23/60 5a Enter Zip Code. 5 digits required… last 4 optional. 6 Amount is enter. Press Enter key. 7 No key operation. 8 Line Connected. No key operation. 9 Data Sending. No key operation. 10 Data Receiving. No key operation. 11 Display and Print Out Sales and Authorization Code. Enter Zip Code xxxxx-xxxx Enter Amount $00.00 PROCESSING NOW. > LINE CONNECTED. DATA SENDING DATA RECEIVING APPROVAL 123456
IC5100 Manual 24/60 EBT – Food Sale, Food Return, Cash Sale, Cash Only (B Type) # Terminal Screen Descriptions for Key Operation and Summary A 1 Press F1 or Enter key to begin Sale transaction. B 1 Press F1 or Enter key to begin Sale transaction. 2 Press F2 for Mail / Phone Order. 3a Select Food Sale or Food Return. Use Scroll Key (*,#). 3b Select Cash Sale or Cash Only. Use Scroll Key (*,#). 4 Swipe Card or Key Account Number. 5 Amount is enter. Press Enter key. Refund Void <- -> Off-line Sale Auth-Only <- -> Refund Void <- -> Ticket Only Food Return Food VCHR Sale Food VCHR Return Food Balance Cash Only Cash Balance Swipe Card Or Key Account Number Enter Amount $00.00
IC5100 Manual 25/60 6 Display on Terminal when External PIN Pad is used. 7 Line Connected.. No key operation. 8 Data Sending. No key operation. 9 Data Receiving. No key operation. 10 Display and Print Out Sales and Authorization Code. Amount $00.00 Waiting for PIN LINE CONNECTED. DATA SENDING DATA RECEIVING APPROVAL 123456
IC5100 Manual 26/60 EBT – Food VCHR Sale, Food VCHR Return (B Type) # Terminal Screen Descriptions for Key Operation and Summary A 1 Press F1 or Enter key to begin Sale transaction. B 1 Press F1 or Enter key to begin Sale transaction. 2 Press F2 for Mail / Phone Order. 3 Select Food VCHR Sale or Food VCHR Return. 4 Swipe Card or Key Account Number. 5 Amount is enter. Press Enter key. 6 Enter Voucher Number. Refund Void <- -> Off-line Sale Auth-Only <- -> Refund Void <- -> Ticket Only Food Sale Food Return Food VCHR Return Swipe Card Or Key Account Number Enter Amount $00.00 Enter Voucher Number xxxxxxxxxxx
IC5100 Manual 27/60 7 Enter Approval Code. 8 Display and Print Out Sales and Authorization Code. Enter Approval Code xxxxxx APPROVAL 123456
IC5100 Manual 28/60 EBT – Food Balance, Cash Balance (B Type) # Terminal Screen Descriptions for Key Operation and Summary A 1 Press F1 or Enter key to begin Sale transaction. B 1 Press F1 or Enter key to begin Sale transaction. 2 Press F2 for Mail / Phone Order. 3a Use Scroll Key (*,#). 3b Select Cash Sale or Cash Only. Use Scroll Key (*,#). 4 Swipe Card or Key Account Number. 5 Display on Terminal when External PIN Pad is used. Refund Void <- -> Off-line Sale Auth-Only <- -> Refund Void <- -> Ticket Only Food Return Food VCHR Sale Food VCHR Return Cash Sale Cash Only Cash Balance Swipe Card Or Key Account Number Amount $00.00 Waiting for PIN
IC5100 Manual 29/60 6 Line Connected.. No key operation. 7 Data Sending. No key operation. 8 Data Receiving. No key operation. 9 Display and Print Out Sales and Authorization Code. LINE CONNECTED. DATA SENDING DATA RECEIVING APPROVAL 123456
IC5100 Manual 30/60 Reports MENU – Batch Reporting # Terminal Screen Descriptions for Key Operation and Summary 1 Press F2 or Enter Key to select Reports function. A 2 Press F1 key to print batch summary report.(step 5) Press F2 key to print Batch Detail report.(step 5) Press F3 key to print Server.(step 3) Press F4 key to Reprint Receipt.(step 5) B 2 Press F1 key to print batch summary report.(step 5) Press F2 key to print Batch Detail report.(step 5) Press F3 key to print Server.(step 3) 3 Press F1 key to print server summary report.(step 5) Press F2 key to print server Detail report.(step 5) 4 Enter Server Number. 5 Display and Print Out Batch Summary Report. New Transaction Batch Functions Setup Batch Detail Server <- -> Reprint Recpt Detail Batch Summary Report Printing…. Enter Server Number Server No.: Batch Detail Server
IC5100 Manual 31/60 Batch Functions (A Type) # Terminal Screen Descriptions for Key Operation and Summary 1 Press F3 or Enter Key to select Batch functions. 2a Press F1 key to Settle Batch. Next Step 3. Press F2 key to Review Batch. Press F3 key to Tip Adjust. Press F4 key to Reprint Receipt. 2b Press F1 key to AutoSettle Batch. Press F2 key to Batch History. 3 Yes (F5 key) to step 4. No (F7 key) to Main Menu. 4 No key operation. 5 Line Connected. No key operation. 6 Data Sending. No key operation. New Transaction Report Setup Review Batch Tip Adjust Reprint Receipt Batch History PROCESSING NOW. > LINE CONNECTED. DATA SENDING Batch Settlement Sales=$xx.xx Refunds=$xx.xx Yes No
IC5100 Manual 32/60 7 Data Receiving. No key operation. 8 Display and Print Out Sales and Batch Code. DATA RECEIVING BATCH #00001 OK!
IC5100 Manual 33/60 Batch Functions (B Type) # Terminal Screen Descriptions for Key Operation and Summary 1 Press F3 or Enter Key to select Batch functions. 2 Press F1 key to Close Batch. Press F2 key to Deposit Inquiry. 3 No key operation. 4 Line Connected. No key operation. 5 Data Sending. No key operation. 6 Data Receiving. No key operation. 7 Display and Print Out Sales and Batch Code. New Transaction Report Setup PROCESSING NOW. > LINE CONNECTED. DATA SENDING DATA RECEIVING BATCH #00001 OK! Deposit Inquiry
IC5100 Manual 34/60 Setup (A Type) # Terminal Screen Descriptions for Key Operation and Summary 1 Press S.FUNC Key or Press F4 or Enter Key to select Admin functions. 2 Admin Main Screen. Select 00-99 digit Number. (1, 2, 3, 4, 5, 6, 7, 8, 9, 10 Available) 3a Select 1, This Screen. Input Client Number. 3b Input Merchant Number. 3c Select Industry Type. Use Scroll Key (*, #). 3d Input Restrant Terminal Number. 4 Select 2, This Screen. Input Telephone Number. <ADMIN> Select No (00-99) [00] <ADMIN> Client Number xxxx <ADMIN> Merchant Number xxxxxxxxxxxx New Transaction ReportsBatch Functions <ADMIN> Restrant Terminal Number xxx <ADMIN> Telephone Number xxxxxxxxxxxxxxxx <ADMIN> RetailMOTO
IC5100 Manual 35/60 5a Select 3, This Screen. CVV2 ? Yes or No. 5b AVS ? Yes or No. Use Scroll Key (*, #). 5c Select Tip Usage. Yes or No. Use Scroll Key (*, #). 6 Select 4, This Screen. Select 1. Add Server ID Select 2. Del Server ID Select 3. Server ID Use 7 Select 5, This Screen. Init Memory ? Select Yes or No. Use Scroll Key (*, #). 8 Select 6, This Screen. Footer Line ? (#1 ~ #4) Input the Character. 9 Select 7, This Screen. Training Mode ? Select Yes or No. Use Scroll Key (*, #). 10 Select 8, This Screen. Input Current Time. < SPECIAL FUNC.> INPUT TIME YYMMDDhhmmss D 0305010103148 5 <ADMIN> CVV2 ? 2. No <ADMIN> AVS ? 1. Yes <ADMIN> Tip Use ? 2. No <ADMIN> 2. Del Server ID 3. Server ID Use <ADMIN> Init Memory ? 1. Yes <ADMIN> Footer Line #1 xxxxxxxxxxxxx <ADMIN> Training Mode ? 1. Yes
IC5100 Manual 36/60 11 Select 9, This Screen. Control LCD Contrast. 12 Select 10, This Screen. Input Old Manager Password. 12 a Input New Manager Password. 12 b Input New Manager Password. < SPECIAL FUNC.> LCD CONTRAST [25] <ADMIN> Old Manager Password ? xxxx <ADMIN> New Manager Password ? xxxx <ADMIN> Old Manager Password Again ? xxxx
IC5100 Manual 37/60 Setup (B Type) # Terminal Screen Descriptions for Key Operation and Summary 1 Press S.FUNC Key or Press F4 or Enter Key to select Admin functions. 2 Admin Main Screen. Select 00-99 digit Number. (1, 2, 3, 4, 5, 6, 7, 8, 9, 10 Available) 3a Select 1, This Screen. Input Merchant Number. 3b Input Device ID. 3c Select Industry Type. Use Scroll Key (*, #). 3d Input Terminal ID. 4a Select 2, This Screen. PABX Use? Select Yes(4b) or No(4c). <ADMIN> Select No (00-99) [00] <ADMIN> Merchant Number? xxxxxxxxxxxx <ADMIN> Device ID ? xxxx <ADMIN> Retail Hotel <ADMIN> Restrant Terminal ID ? xxxxx New Transaction ReportsBatch Functions <ADMIN> PABX Use? 2.No
IC5100 Manual 38/60 4b Enter PABX Number. 4c Enter Telephone Number. 5a Select 3, This Screen. CVV2 ? Yes or No. 5b AVS ? Yes or No. Use Scroll Key (*, #). 5c Select Tip Usage. Yes or No. Use Scroll Key (*, #). 6 Select 4, This Screen. Select 1. Add Server ID Select 2. Del Server ID Select 3. Server ID Use 7 Select 5, This Screen. Init Memory ? Select Yes or No. Use Scroll Key (*, #). 8 Select 6, This Screen. Footer Line ? (#1 ~ #4) Input the Character. <ADMIN> Enter PABX Number x<ADMIN> CVV2 ? 2. No <ADMIN> Enter Telephone Number xxxxxxxxxxxxxxxx <ADMIN> Tip Use ? 2. No <ADMIN> 2. Del Server ID 3. Server ID Use <ADMIN> AVS ? 1. Yes <ADMIN> Init Memory ? 1. Yes <ADMIN> Footer Line #1 xxxxxxxxxxxxx
IC5100 Manual 39/60 9 Select 7, This Screen. Training Mode ? Select Yes or No. Use Scroll Key (*, #). 10 Select 8, This Screen. Input Current Time. 11 Select 9, This Screen. Control LCD Contrast. Use Scroll Key (*, #) 12 Select 10, This Screen. Input Old Manager Password. 12 a Input New Manager Password. 12 b Input New Manager Password. <ADMIN> 200305010103148 YYYYMMDDhhmmss > 20 <ADMIN> LCD CONTRAST [25] <ADMIN> Training Mode ? 1. Yes <ADMIN> Old Manager Password ? xxxx <ADMIN> New Manager Password ? xxxx <ADMIN> Old Manager Password Again ? xxxx
IC5100 Manual 40/60 IC5100(EMV approval) / New Transaction # Terminal Screen Descriptions for Key Operation and Summary 1 Swipe Your Card. Or Key Input(0-9). F5 (step2), F6 (step3), F7(step4) F1, F2, F3, F4 key select Menu. 2 Transaction Menu. (Credit, Balance, Cash, Refund, Void) 3 Settlement Menu. (View, Print and Logon Function) 4 Setup and Test Menu. (Terminal Setup and Basic Test) 2. Balance Inq. 3. Cash Advance. 4. Next Page 2. View Trans. 3. Print Totals 4. Logon Terminal 2. Contrast SET 3. Change PIN 4. Basic TEST Oct 14, 03[10:55] SWIPE YOUR CARD
IC5100 Manual 41/60 IC5100 (EMV approval) / Credit Sale # Terminal Screen Descriptions for Key Operation and Summary 1 Press F5 key. Enter Transaction Menu. 2 Select Credit Sale. (F1 + Enter key) 3a Swipe card(step 4) or Key Input.(step 3b) 3b Input card number. 3c Input expiration date. 4 Input Amount. 5 Dialing and Data Transfer. Transaction is successful. And print out the receipt. 2. Balance Inq. 3. Cash Advance 4. Next PageSWIPE YOUR CARD xxxxxxxxxxxxxxxxxx Oct 14, 03[10:55] SWIPE YOUR CARD xxxxxxxxxxxxxxxxxx YYMM : xxxx INPUT AMOUNT 0.00 <Push Enter Key> Sale APPROVED
IC5100 Manual 42/60 IC5100 (EMV approval) / Balance Inquiry # Terminal Screen Descriptions for Key Operation and Summary 1 Press F5 key. Enter Transaction Menu. 2 Select Balance Inquiry. (F2 + Enter key) 3a Swipe card(step 4) or Key Input.(step 3b) 3b Input card number. 3c Input expiration date. 4 Input Amount. 5 Dialing and Data Transfer. Transaction is successful. And print out the receipt. 1. Credit Sale 3. Cash Advance 4. Next PageSWIPE YOUR CARD xxxxxxxxxxxxxxxxxx Oct 14, 03[10:55] SWIPE YOUR CARD xxxxxxxxxxxxxxxxxx YYMM : xxxx INPUT AMOUNT 0.00 <Push Enter Key> Balance Inquiry APPROVED
IC5100 Manual 43/60 IC5100 (EMV approval) / Cash Advance # Terminal Screen Descriptions for Key Operation and Summary 1 Press F5 key. Enter Transaction Menu. 2 Select cash advance (F3 + Enter key) 3a Swipe card(step 4) or Key Input.(step 3b) 3b Input card number. 3c Input expiration date. 4 Input Amount. 5 Dialing and Data Transfer. Transaction is successful. And print out the receipt. 1. Credit Sale 2. Balance Inq. 4. Next PageSWIPE YOUR CARD xxxxxxxxxxxxxxxxxx Oct 14, 03[10:55] SWIPE YOUR CARD xxxxxxxxxxxxxxxxxx YYMM : xxxx INPUT AMOUNT 0.00 <Push Enter Key> Cash Advance APPROVED
IC5100 Manual 44/60 IC5100 (EMV approval) / Refund # Terminal Screen Descriptions for Key Operation and Summary 1 Press F5 key. Enter Transaction Menu. 2 Select Next page. (F4 + Enter key) 3 Enter Pin. (Teaching mode : 0000) 4 Select Refund Menu. (F1 + Enter key) 5a Swipe card(step 6) or Key Input.(step 5b) 5b Input card number. 5c Input expiration date. 1. Credit Sale 2. Balance Inq. 3. Cash Advance PLEASE ENTER PIN ???? CANCEL OR ENTER 2. Void 3…………………….. 4. Prev. Page Oct 14, 03[10:55] SWIPE YOUR CARD SWIPE YOUR CARD xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxx YYMM : xxxx
IC5100 Manual 45/60 6 Input Amount. 7 Dialing and Data Transfer. Transaction is successful. And print out the receipt. INPUT AMOUNT 0.00 <Push Enter Key> Refund APPROVED
IC5100 Manual 46/60 IC5100 (EMV approval) / Void # Terminal Screen Descriptions for Key Operation and Summary 1 Press F5 key. Enter Transaction Menu. 2 Select Next page. (F4 + Enter key) 3 Enter Pin. (Teaching mode : 0000) 4 Select Void Menu. (F2 + Enter key) 5 Input Retrieval Number. 1. Credit Sale 2. Balance Inq. 3. Cash Advance PLEASE ENTER PIN ???? CANCEL OR ENTER 1. Refund 3…………………….. 4. Prev. Page Oct 14, 03[10:55] SWIPE YOUR CARD Retrieval Number xxxxxxxxxxx <Push Enter Key>
IC5100 Manual 47/60 IC5100 (EMV approval) / Settlement # Terminal Screen Descriptions for Key Operation and Summary 1 Press F6 key. Enter Settlement Menu. 2 Enter Pin. (Teaching mode : 0000) 3 Select Settlement Menu. (F1 + Enter key) 4 Dialing and Data Transfer. Settlement is successful. Oct 14, 03[10:55] SWIPE YOUR CARD 2. View Trans. 3. Print Totals 4. Logon Terminal Settlement APPROVED PLEASE ENTER PIN ???? CANCEL OR ENTER
IC5100 Manual 48/60 IC5100 (EMV approval) / View Transaction # Terminal Screen Descriptions for Key Operation and Summary 1 Press F6 key. Enter Settlement Menu. 2 Enter Pin. (Teaching mode : 0000) 3 Select View Transaction Menu. (F2 + Enter key) 4 1 Line : Card Number. 2 Line : Trade Information. 3 Line : Date and Time 4 Line : Amount Oct 14, 03[10:55] SWIPE YOUR CARD 1. Settlement 3. Print Totals 4. Logon Terminal 1234567890123456 001 Sale 031014131010 000000000001 PLEASE ENTER PIN ???? CANCEL OR ENTER
IC5100 Manual 49/60 IC5100 (EMV approval) / Print Totals # Terminal Screen Descriptions for Key Operation and Summary 1 Press F6 key. Enter Settlement Menu. 2 Enter Pin. (Teaching mode : 0000) 3 Select Print Totals Menu. (F3 + Enter key) Print out Totals Oct 14, 03[10:55] SWIPE YOUR CARD 1. Settlement 2. View Trans. 4. Logon Terminal PLEASE ENTER PIN ???? CANCEL OR ENTER
IC5100 Manual 50/60 IC5100 (EMV approval) / Logon Terminal # Terminal Screen Descriptions for Key Operation and Summary 1 Press F6 key. Enter Settlement Menu. 2 Enter Pin. (Teaching mode : 0000) 3 Select Logon Terminal Menu. (F4 + Enter key) 4 Logon Terminal Successful. Oct 14, 03[10:55] SWIPE YOUR CARD 1. Settlement 2. View Trans. 3. Print Totals PLEASE ENTER PIN ???? CANCEL OR ENTER Logon Terminal APPROVED
IC5100 Manual 51/60 IC5100 (EMV approval) / Terminal Setup # Terminal Screen Descriptions for Key Operation and Summary 1 Press F7 key. Enter Terminal Setup Menu. 2 Enter Pin. (Teaching mode : 0000) 3 Select Terminal Setup Menu. (F1 + Enter key) 4 Select Setup Modem.(step 5a) Select Download FILE.(step 6a) Select Set Date Time.(step 7a) Select Setup Others.(step 8a) 5a NO (step 5b) YES (step 5a1) 5a 1 Input PABX ACCESS code. 5b Input Telephone Number. Oct 14, 03[10:55] SWIPE YOUR CARD 2. Contrast SET 3. Change PIN 4. Basic TEST PLEASE ENTER PIN ???? CANCEL OR ENTER 2. Download FILE 3. Set Date Time 4. Setup Others PABX ACCESS 3. YES PABX ACCESS Code 9_ TELEPHONE NO xxxxxxxxxxxxxxx
IC5100 Manual 52/60 5c Select Modem Speed. 5d Select Com Mode. 5e Select Standard. 5f Select Dialing Mode. 6a File Downloading.. Request Screen. 7a Set Date & Time 8a Beep Sount On & Off System Font On & Off Force Online On & Off Teaching Mode Yes or No Modem Speed 3. 2400 BPS Com Mode 3. Sync Standard 3. BELL Dialing Mode 3. Blind Mode DownLoading… Request FILEname &FILEsize CLEAR OR ENTER <Set Date & Time> YYMMDDhhmmss W 031014141224 2 2. System Font 3. Force OnLine 4. Teaching Mode
IC5100 Manual 53/60 IC5100 (EMV approval) / Contrast SET # Terminal Screen Descriptions for Key Operation and Summary 1 Press F7 key. Enter Terminal Setup Menu. 2 Enter Pin. (Teaching mode : 0000) 3 Select Contrast Setting. (F2 + Enter key) 3 Adjust LCD Contrast. (F2 : bright, F3 : Dark) Oct 14, 03[10:55] SWIPE YOUR CARD 1. Terminal Setup 3. Change PIN 4. Basic TEST PLEASE ENTER PIN ???? CANCEL OR ENTER SET CONTRAST 3. DARK 24
IC5100 Manual 54/60 IC5100 (EMV approval) / Changing PIN # Terminal Screen Descriptions for Key Operation and Summary 1 Press F7 key. Enter Terminal Setup Menu. 2 Enter Pin. (Teaching mode : 0000) 3 Select Change PIN. (F3 + Enter key) 4 Enter New Pin. 5 CONFIRM New Pin. Oct 14, 03[10:55] SWIPE YOUR CARD 1. Terminal Setup 2. Contrast SET 4. Basic TEST PLEASE ENTER PIN ???? CANCEL OR ENTER ENTER NEW PIN ???? CANCEL OR ENTER CONFIRM NEW PIN ???? CANCEL OR ENTER
IC5100 Manual 55/60 IC5100 (EMV approval) / Basic TEST # Terminal Screen Descriptions for Key Operation and Summary 1 Press F7 key. Enter Terminal Setup Menu. 2 Enter Pin. (Teaching mode : 0000) 3 Select Basic TEST. (F4 + Enter key) 4 ICC Card Test.(step 5a) MSR Card Test.(step 6a) Modem Test.(step 7a) Print Test.(step 8a) 5a IC Card Searching Screen. 6a MSR TEST. SWIPE CARD. 6b View Card Number. MSR test successful. Oct 14, 03[10:55] SWIPE YOUR CARD 1. Terminal Setup 2. Contrast SET 3. Change PIN PLEASE ENTER PIN ???? CANCEL OR ENTER 2. MSR Card Test 3. Modem Test 3. Print TestSearching Card… Please Wait! SWIPE YOUR CARD SWIPE YOUR CARD 1234567890123456
IC5100 Manual 56/60 7a Modem Test. Setup (step 7b) Communication (Dialing…) 7b NO (step 7c) YES (step 7b1) 7b 1 Input PABX ACCESS code. 7c Input Telephone Number. 7d Select Modem Speed. 7e Select Com Mode. 7f Select Standard. Select Func. 3. Communication PABX ACCESS 3. YES PABX ACCESS Code 9_ TELEPHONE NO xxxxxxxxxxxxxxx Modem Speed 3. 2400 BPS Com Mode 3. Sync Standard 3. BELL
IC5100 Manual 57/60 7g Select Dialing Mode. 8a Paper Check or Print Out. Dialing Mode 3. Blind Mode <Printer Test> 3. Printing…
IC5100 Manual 58/60 Key, ICON component of IC5100 Bitel co., Ltd. Keypad(0~9) Scroll up Scroll down Enter key Power key or Settlement key Cancel keyClear key
IC5100 Manual 59/60 SAM, SIM, RUIM SOCKET Bitel co., Ltd. SAM #1 SAM #2 SIM/RUIM #2 SIM/RUIM #1
IC5100 Manual 60/60 Troubleshooting Problem Cause Follow-up measures When Power On, LCD screen do not operation Power supply error LCD contrast error Terminal error Confirm a wall socket. Confirm connection Between a wall socket and power plug. Confirm power plug. Adjust LCD contrast. Request A/S. LCD show too Dark or too Bright LCD adjustment errorLCD device error Terminal error Adjust LCD contrast. Request A/S. Paper is not clear Printer head error Printer device error Bad paper Terminal error Open the printer cover and Confirm printer device. Request A/S. * Paper keep in dry place. When Printer pa per hanging on Printer device Bad paper use Paper Insert error Terminal error Use Up key. And eliminate the paper. Clean paper Insert. Request A/S. Character is not normal at LCD screen LCD error LCD device error Terminal error Request A/S. When card don’t Read Card Insert error Bad card use Terminal error Confirm insert direction. Confirm card. Confirm magnetic line. Request A/S. When pinpad do not operate Pinpad error Confirm connection between terminal and pinpad. Request A/S. When time is not correct TimeSetting is wrongTimer error Time Setting. (Date & Time) Request A/S. Bitel co., Ltd.
. Regulatory Information FCC compliance Information This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received. Including interference that may cause undesired operation. Information to User NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. FCC WARNING: This equipment may generate or use radio frequency energy. Changes or modifications to this equipment may cause harmful interference unless the modifications are expressly approved in the instruction manual. The user could lose the authority to operate this equipment if an unauthorized change or modification is made. Body-worn Operation This device was tested for typical body-worn operations with the back of the INDUSTRIAL PDA POS kept 1.5cm from the body .To maintain compliance with FCC RF exposure compliance requirements, use only belt-clips, holsters or similar accessories that maintain a 1.5cm separation distance between the user’s body and the back of the INDUSTRIAL PDA POS, including the antenna, whether extended or retracted. The use of third-party belt-clips, holsters and similar accessories should not contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure composure compliance requirements, and should be avoided.
CONTACT INFORMATION Manufacturer Address : 11F Yohyun B/D, 242-29, Nonhyun-dong, Gangnam-gu, Seoul, South Korea To locate in-country Bitel Co., Ltd. distributors of the IC5100 please refer to the Bitel Co., Ltd. Website http://www.bitel.co.kr/ These distributor(s) represent local contacts for this product. CORPORATE HEADQUARTERS: Bitel Co., Ltd. 11F Yohyun B/D, 242-29, Nonhyun-dong, Gangnam-gu, Seoul, South Korea Tel: 82-2-545-2630 Fax: 82-2-545-0190 Web: http://www.bitel.co.kr/
EUROPEAN UNION “DECLARATION OF CONFORMITY” DECLARATION OF CONFORMITY Bitel Co., Ltd. 11F Yohyun B/D, 242-29, Nonhyun-dong, Gangnam-gu, Seoul, South Korea declare under our sole responsibility that the product(s) INDUSTRIAL PDA POS – IC5100 to which this declaration relate(s) is in conformance with the following standards: EN 301 489-1 V1.8.1:2008 EN 301 489-7 V1.3.1 :2005 EN60950-1:2006 EN 301 511-1 V9.0.2:2003 following the provisions of the 1999/5/EC Directives.

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