Bitel IC5100 INDUSTRIAL PDA POS User Manual IC5100 manual

Bitel Co., Ltd. INDUSTRIAL PDA POS IC5100 manual

Users Manual

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Document ID1450630
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Date Submitted2011-04-19 00:00:00
Date Available2011-05-05 00:00:00
Creation Date2011-04-04 11:18:21
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IC5100 Manual
MODEL : IC5100
User’s Manual
Bitel Co., Ltd.
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IC5100 Manual
TABLE OF CONTENTS
User’s warning. …………………..…………………………………………………………1
Product component…………………………….……………………………………………2
IDLE PROMPT / MAIN MENU……..…………………………………….………………3
New Transaction MENU……………………………………………………………………4
Credit Sale MENU………………………………………………………….……………….5
Debit Sale MENU……………………………………………………………….…………..6
Check Authorization / Verification MENU…………………………………………………7
Refund Credit Card MENU…………………………………………………………….…...8
Refund Debit Card MENU………………………………………………………………… 9
Off-line Sale MENU(also called force sale)……………………………………………… 10
Auth only……………………………………………………………………………… ….11
Mail / Phone Order(AVS) Sale MENU……………………………………………………12
Reports MENU – Bath Reporting………………………………………………………….13
Batch Functions…………………………………………………………………………....14
Setup……………………………………………………………………………………….15
IC5100(EMV approval) / New Transaction………….......………………………………..16
IC5100(EMV approval) / Credit Sale…………….......…………………………………....17
IC5100(EMV approval) / Balance Inquiry……….......……………………………………18
IC5100(EMV approval) / Cash Advance……….......……………………………………..19
IC5100(EMV approval) / Refund…………………….......………………………………..20
IC5100(EMV approval) / Void……………………….......………………………………..21
IC5100(EMV approval) / Settlement………………….......……………………………….22
IC5100(EMV approval) / View Transaction…………...........…………………………….23
IC5100(EMV approval) / Print Total………………….......……………………………….24
IC5100(EMV approval) / Logon Terminal…………….......………………………………25
IC5100(EMV approval) / Terminal Setup…………….......……………………………… 26
IC5100(EMV approval) / Contrast Set………………….......……………………………..27
IC5100(EMV approval) / Changing Pin………………….......……………………………28
IC5100(EMV approval) / Basic Test……………………….......………………………….29
Key, ICON component of IC5100………………......................…………………………..30
SAM, SIM, RUIM SOCKET………………………………………………………………31
Troubleshooting………………………………...…………………………………….… ...32
Bitel co., Ltd.
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IC5100 Manual
User’s Warning
Bitel
co., Ltd.
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IC5100 Manual
Product component
Receipt Box
Receipt Out
Display screen
device
IC card opening
Battery charge
LED
Paper forward key
USB port
Serial port
Power plug
Magnetic card
opening
Magnetic card opening
Power plug
Battery charge
LED
Serial port
IC card opening
USB port
Bitel co., Ltd.
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IC5100 Manual
IDLE PROMPT / MAIN MENU
Terminal Screen
FLEX 5100
SWI PE CARD
Descriptions for Key Operation and Summary
Enter or Swipe Card.
MAY 01 , 03 23:51
*, # keys are scroll menu.(1 line)
<-
Reports
Batch Functions
->
Setup
Displays next page of menu items.
*, # keys are scroll menu.(1 line)
<-
->
New Transaction MENU
Terminal Screen
Reports
Batch Functions
Setup
Refund
Void
Off-line Sale
<-
->
Descriptions for Key Operation and Summary
Press any key (0-9, *, #) to
Activate Main Menu.
Press Enter Key to select
New transaction function.
New Transaction Menu.
*, # keys are scroll menu.(1 line)
Mail / Phone Order
<-
->
Bitel co., Ltd.
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IC5100 Manual
Credit Sale MENU
Terminal Screen
<- ->
<-
->
<- ->
Descriptions for Key Operation and Summary
Refund
Void
Off-line Sale
Debit
Check
EBT
Refund
Void
Ticket Only
Press F1 or Enter key to begin
Sale transaction.
Press F1 for Credit Sale or Press
Enter key.
Press F1 or Enter key to begin
Sale transaction.
Debit
Swipe Card or Input Account Number.
Swipe Card
Or
Key Account Number
Enter
Expiration Date
[ MM/YY ]
Manual Entry: Enter expiration
Date and press enter.
4a
4b
CVV2 Present
CVV2 Illegible
CVV2 Not Present
Press F1 for Credit Sale or Press
Enter key.
Display only when CVV2 processing option is ON. Press F1,
F3, F4 and move to Step 6.
Press F2 and move to step 4c.
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IC5100 Manual
4c
Enter CVV2 data
From
Customer Card
Skip to step 6 after CVV2 is
entered.
Enter Last 4 Num
From
Account Number
Card Swipe Only: Enter 4 digits
and press Enter key.
Enter Amount
Enter Amount.
Press Enter key.
$00.00
Enter Tip Amount
Enter Tip Amount.
Press Enter key.
$00.00
Enter
Server ID
Enter Server ID
Press Enter key.
No key operation.
PROCESSING NOW.
Line Connected..
No key operation.
10
LINE CONNECTED.
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IC5100 Manual
Data Sending.
No key operation.
11
DATA SENDING
Data Receiving.
No key operation.
12
DATA RECEIVING
Display and Print Out Sales and Authorization Code.
13
APPROVAL 123456
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Debit Sale MENU
Terminal Screen
<- ->
Descriptions for Key Operation and Summary
Refund
Void
Off-line Sale
Credit
<-
Check
EBT
->
<- ->
Refund
Void
Ticket Only
Credit
Press F1 or Enter key to begin
Sale transaction.
Press F2 for Debit Sale or Press
scroll key to highlight Debit
function then press the Enter key.
Press F1 or Enter key to begin
Sale transaction.
Press F2 for Debit Sale or Press
scroll key to highlight Debit
Function then press the Enter key.
Swipe Card.
Swipe Card
Enter Amount
Enter Amount.
Press Enter key.
$00.00
Cashback ?
Amount
YES
NO
$00.00
Cash back?
No answer skip to step 6. (F2)
Yes answer show amount entry.
(F1)
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IC5100 Manual
Enter
Cashback Amount
Enter Cash back Amount.
Next Step 7
$00.00
Sale Amt $xxxxx.xx
Cash Amt $xxxxx.xx
Total Amt $xxxxx.xx
ENTER PIN
Display on PINPad Screen and wait for PIN entry.
Display on Terminal when External PIN Pad is used.
Amount
$00.00
Waiting for PIN
Line Connected..
No key operation.
LINE CONNECTED.
DATA SENDING
Data Sending.
No key operation.
Data Receiving.
No key operation.
10
DATA RECEIVING
Display and Print Out Sales and Authorization Code.
11
APPROVAL 123456
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IC5100 Manual
Check Authorization/Verification MENU (A Type)
Terminal Screen
<- ->
Descriptions for Key Operation and Summary
Refund
Void
Off-line Sale
Credit
Debit
<-
->
Press F1 or Enter key to begin
Sale transaction.
Press F3 for Check Sale or Press
scroll key to highlight Check
function then press the Enter key.
EBT
ACH Check
ACH Prior
Press F1 for paper check or
press Enter key.
<- ->
Enter
Micr Number
Micr Number may be required
for entry such as Drivers License
Number, Check Number.
Enter Amount
Enter Amount.
Press Enter key.
$00.00
No key operation.
PROCESSING NOW.
Line Connected..
No key operation.
LINE CONNECTED.
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IC5100 Manual
Data Sending.
No key operation.
DATA SENDING
Data Receiving.
No key operation.
DATA RECEIVING
Display and Print Out Sales and Authorization Code.
10
APPROVAL 123456
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IC5100 Manual
Refund Credit Card MENU
Terminal Screen
Descriptions for Key Operation and Summary
Sale
<- ->
Void
Off-line Sale
Debit
EBT
<-
Press F1 for Credit Refund or
Press Enter key.
->
Sale
<- ->
Void
Ticket Only
Debit
<-
Press F2 or Enter key to begin
Refund transaction.
Press F2 or Enter key to begin
Refund transaction.
Press F1 for Credit Refund or
Press Enter key.
->
Swipe Card or Input Account Number.
Swipe Card
Or
Key Account Number
Enter
Expiration Date
[ MM/YY]
Manual Entry: Enter expiration
date and press enter.
Enter Amount
Amount is enter.
Press Enter key.
$00.00
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Display and Print Out Sales and Authorization Code.
APPROVAL 123456
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Refund Debit Card MENU
Terminal Screen
Descriptions for Key Operation and Summary
Sale
<- ->
Void
Off-line Sale
Credit
Press F2 or Enter key to
begin Refund transaction.
Press F2 for Debit Refund or
Press Enter key.
EBT
<-
->
Sale
<- ->
Void
Ticket Only
Credit
<-
Press F2 or Enter key to
begin Refund transaction.
Press F2 for Debit Refund or
Press Enter key.
->
Swipe Card
Swipe Card.
Enter Amount
Amount is enter.
Press Enter key.
$00.00
Amount
$00.00
Display on PINPad. Display ‘Waiting for PIN’ on
terminal screen when external PINPad is used.
Waiting for PIN
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Display and Print Out Sales and Authorization Code.
APPROVAL 123456
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IC5100 Manual
Void
Terminal Screen
Descriptions for Key Operation and Summary
Sale
Refund
<-
->
Off-line Sale
Sale
Refund
<-
->
Press F3 or Enter key to begin
Void transaction.
Press F3 or Enter key to begin
Void transaction.
Ticket Only
Enter
Invoice Number
Enter Invoice Number.
xxxxxx
Enter
Item Number
Enter Item Number.
xxx
CREDIT REFUND
AMOUNT:
$xx.xx
xxxxxxxxxxxxxx
Offline Transaction
Confirm the Transaction.
Void ?
Select Yes(Void) or No(Return Main Menu).
2. No
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IC5100 Manual
Off-line Sale MENU (also called Force Sale, Ticket Only)
Terminal Screen
Descriptions for Key Operation and Summary
Sale
Refund
Void
<-
->
Sale
Refund
Void
<-
->
EBT Refund
EBT Prior
<-
Press F4 or Enter key to begin
Off-line Sale transaction.
Press F4 or Enter key to begin
Off-line Sale transaction.
Next Step 3
Press F1 for Credit Force Sale
or Press Enter key.
->
Swipe Card
Or
Key Account Number
Swipe Card or Input Account Number.
4a
Enter
Expiration Date
[ MM/YY]
Manual Entry: Enter expiration
date and press enter
4b
4c
CVV2 Present
CVV2 Illegible
CVV2 Not Present
Enter CVV2 data
From Customer Card
Display only when CVV2 processing option is ON. Press F1,
F3, F4 and move to Step 6.
Press F2 and move to step 4c.
Skip to step 6 after CVV2 is
entered.
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Enter Last 4 digits
from
Account Number
Enter Amount
Card Swipe Only: Enter 4 digits
and press Enter key.
Amount is enter.
Press Enter key.
$00.00
Enter
Approval Code
Enter Approval Code.
xxxxxx
Display and Print Out Sales and Authorization Code.
APPROVAL 123456
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IC5100 Manual
Auth Only
Terminal Screen
<- ->
Descriptions for Key Operation and Summary
Refund
Void
Off-line Sale
Mail / Phone Order
<-
Press F1 for Auth Only or
Press Enter key.
->
<- ->
Refund
Void
Off-line Sale
EBT
<-
Press F1 or Enter key to begin
Auth-Only transaction.
Press F1 or Enter key to begin
Auth-Only transaction.
Press F1 for Auth Only or
Press Enter key.
->
Swipe Card
Or
Key Account Number
Swipe Card or Key Account
Number.
Enter
Expiration Date
[ MM/YY]
Manual Entry: Enter expiration
date and press enter.
Enter Amount
Amount is enter.
Press Enter key.
$00.00
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IC5100 Manual
No key operation.
PROCESSING NOW.
Line Connected..
No key operation.
LINE CONNECTED.
DATA SENDING
Data Sending.
No key operation.
Data Receiving.
No key operation.
DATA RECEIVING
Display and Print Out Sales and Authorization Code.
10
APPROVAL 123456
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Mail / Phone Order (AVS) Sale MENU (A Type)
Terminal Screen
<- ->
Refund
Void
Off-line Sale
Auth-Only
Descriptions for Key Operation and Summary
Press F1 or Enter key to begin
Sale transaction.
Press F2 for Mail / Phone Order.
<-
4a
4b
4c
->
Key
Account Number
Input Key Account Number.
Enter
Expiration Date
[ MM/YY]
Manual Entry: Enter expiration
date and press enter.
CVV2 Present
CVV2 Illegible
CVV2 Not Present
Display only when CVV2 processing option is ON. Press F1,
F3, F4 and move to Step 6.
Press F2 and move to step 4c.
Enter CVV2 data
From Customer Card
Skip to step 6 after CVV2
is entered.
Enter Street Address
Note some hosts may only require
the house number and not the
street name. Enter Street Address.
xxxxxxxxxxxx
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Enter Zip Code
5a
Enter Zip Code.
5 digits required… last 4 optional.
xxxxx-xxxx
Enter Amount
Amount is enter.
Press Enter key.
$00.00
No key operation.
PROCESSING NOW.
Line Connected.
No key operation.
LINE CONNECTED.
Data Sending.
No key operation.
DATA SENDING
Data Receiving.
No key operation.
10
DATA RECEIVING
Display and Print Out Sales and Authorization Code.
11
APPROVAL 123456
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EBT – Food Sale, Food Return, Cash Sale, Cash Only (B Type)
Terminal Screen
Descriptions for Key Operation and Summary
<- ->
Refund
Void
Off-line Sale
<- ->
Refund
Void
Ticket Only
Auth-Only
Press F1 or Enter key to begin
Sale transaction.
Press F1 or Enter key to begin
Sale transaction.
Press F2 for Mail / Phone Order.
<-
3a
->
Food Return
Food VCHR Sale
Food VCHR Return
Food Balance
3b
Select Food Sale or Food Return.
Use Scroll Key (*,#).
Select Cash Sale or Cash Only.
Use Scroll Key (*,#).
Cash Only
Cash Balance
Swipe Card
Or
Key Account Number
Enter Amount
Swipe Card or Key Account
Number.
Amount is enter.
Press Enter key.
$00.00
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Display on Terminal when External PIN Pad is used.
Amount
$00.00
Waiting for PIN
Line Connected..
No key operation.
LINE CONNECTED.
Data Sending.
No key operation.
DATA SENDING
Data Receiving.
No key operation.
DATA RECEIVING
Display and Print Out Sales and Authorization Code.
10
APPROVAL 123456
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EBT – Food VCHR Sale, Food VCHR Return (B Type)
Terminal Screen
Descriptions for Key Operation and Summary
<- ->
Refund
Void
Off-line Sale
<- ->
Refund
Void
Ticket Only
Auth-Only
Press F1 or Enter key to begin
Sale transaction.
Press F1 or Enter key to begin
Sale transaction.
Press F2 for Mail / Phone Order.
<-
->
Food Sale
Food Return
Select Food VCHR Sale or
Food VCHR Return.
Food VCHR Return
Swipe Card
Or
Key Account Number
Enter Amount
Swipe Card or Key Account
Number.
Amount is enter.
Press Enter key.
$00.00
Enter
Voucher Number
Enter Voucher Number.
xxxxxxxxxxx
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Enter
Approval Code
Enter Approval Code.
xxxxxx
Display and Print Out Sales and Authorization Code.
APPROVAL 123456
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EBT – Food Balance, Cash Balance (B Type)
Terminal Screen
Descriptions for Key Operation and Summary
<- ->
Refund
Void
Off-line Sale
<- ->
Refund
Void
Ticket Only
Auth-Only
Press F1 or Enter key to begin
Sale transaction.
Press F1 or Enter key to begin
Sale transaction.
Press F2 for Mail / Phone Order.
<-
->
Use Scroll Key (*,#).
3a
Food Return
Food VCHR Sale
Food VCHR Return
3b
Cash Sale
Cash Only
Cash Balance
Swipe Card
Or
Key Account Number
Select Cash Sale or Cash Only.
Use Scroll Key (*,#).
Swipe Card or Key Account
Number.
Display on Terminal when External PIN Pad is used.
Amount
$00.00
Waiting for PIN
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IC5100 Manual
Line Connected..
No key operation.
LINE CONNECTED.
Data Sending.
No key operation.
DATA SENDING
Data Receiving.
No key operation.
DATA RECEIVING
Display and Print Out Sales and Authorization Code.
APPROVAL 123456
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IC5100 Manual
Reports MENU – Batch Reporting
Terminal Screen
Descriptions for Key Operation and Summary
New Transaction
Batch Functions
Setup
 Reprint Recpt
Press F1 key to print batch summary report.(step 5)
Press F2 key to print Batch Detail report.(step 5)
Press F3 key to print Server.(step 3)
Press F4 key to Reprint Receipt.(step 5)
Batch Detail
Server
Press F1 key to print batch summary report.(step 5)
Press F2 key to print Batch Detail report.(step 5)
Press F3 key to print Server.(step 3)
Detail
Press F1 key to print server summary report.(step 5)
Press F2 key to print server Detail report.(step 5)
Press F2 or Enter Key to select
Reports function.
Enter Server
Number
Enter Server Number.
Server No.:
Batch Summary
Report
Display and Print Out Batch Summary Report.
Printing….
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IC5100 Manual
Batch Functions (A Type)
Terminal Screen
Descriptions for Key Operation and Summary
New Transaction
Report
Press F3 or Enter Key to select
Batch functions.
Setup
2a
Review Batch
Tip Adjust
Reprint Receipt
2b
Batch History
Batch Settlement
Sales=$xx.xx
Refunds=$xx.xx
Yes
No
Press F1 key to Settle Batch. Next Step 3.
Press F2 key to Review Batch.
Press F3 key to Tip Adjust.
Press F4 key to Reprint Receipt.
Press F1 key to AutoSettle Batch.
Press F2 key to Batch History.
Yes (F5 key) to step 4.
No (F7 key) to Main Menu.
No key operation.
PROCESSING NOW.
Line Connected.
No key operation.
LINE CONNECTED.
DATA SENDING
Data Sending.
No key operation.
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Data Receiving.
No key operation.
DATA RECEIVING
Display and Print Out Sales and Batch Code.
BATCH #00001 OK!
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Batch Functions (B Type)
Terminal Screen
Descriptions for Key Operation and Summary
New Transaction
Report
Press F3 or Enter Key to select
Batch functions.
Setup
Deposit Inquiry
Press F1 key to Close Batch.
Press F2 key to Deposit Inquiry.
No key operation.
PROCESSING NOW.
Line Connected.
No key operation.
LINE CONNECTED.
DATA SENDING
Data Sending.
No key operation.
Data Receiving.
No key operation.
DATA RECEIVING
Display and Print Out Sales and Batch Code.
BATCH #00001 OK!
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IC5100 Manual
Setup (A Type)
Terminal Screen
Descriptions for Key Operation and Summary
New Transaction
Reports
Batch Functions

Select No (00-99)
[00]

3a
Press S.FUNC Key or
Press F4 or Enter Key to select
Admin functions.
Admin Main Screen.
Select 00-99 digit Number.
(1, 2, 3, 4, 5, 6, 7, 8, 9, 10 Available)
Select 1, This Screen.
Input Client Number.
Client Number
xxxx

3b
Input Merchant Number.
Merchant Number
xxxxxxxxxxxx

3c
Select Industry Type.
Use Scroll Key (*, #).
Retail
MOTO
3d

Restrant
Terminal Number
xxx

Input Restrant Terminal Number.
Select 2, This Screen.
Input Telephone Number.
Telephone Number
xxxxxxxxxxxxxxxx
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5a

CVV2 ?
Select 3, This Screen.
CVV2 ? Yes or No.
2. No
5b
5c

AVS ?
1. Yes
AVS ? Yes or No.
Use Scroll Key (*, #).

Tip Use ?
Select Tip Usage.
Yes or No.
Use Scroll Key (*, #).
2. No

2. Del Server ID
3. Server ID Use
Select 4, This Screen.
Select 1. Add Server ID
Select 2. Del Server ID
Select 3. Server ID Use

Init Memory ?
1. Yes
Select 5, This Screen.
Init Memory ?
Select Yes or No.
Use Scroll Key (*, #).

Footer Line #1
xxxxxxxxxxxxx
Select 6, This Screen.
Footer Line ? (#1 ~ #4)
Input the Character.

Training Mode ?
1. Yes
Select 7, This Screen.
Training Mode ?
Select Yes or No.
Use Scroll Key (*, #).
10
< SPECIAL FUNC.>
INPUT TIME
YYMMDDhhmmss D
0305010103148
Select 8, This Screen.
Input Current Time.
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11
< SPECIAL FUNC.>
LCD CONTRAST
[25]
Select 9, This Screen.
Control LCD Contrast.
12

Old Manager
Password ?
Select 10, This Screen.
Input Old Manager Password.
xxxx
12
Input New Manager Password.

New Manager
Password ?
xxxx
12

Old Manager
Password Again ?
Input New Manager Password.
xxxx
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Setup (B Type)
Terminal Screen
Descriptions for Key Operation and Summary
New Transaction
Reports
Batch Functions

Select No (00-99)
[00]
Press S.FUNC Key or
Press F4 or Enter Key to select
Admin functions.
Admin Main Screen.
Select 00-99 digit Number.
(1, 2, 3, 4, 5, 6, 7, 8, 9, 10 Available)
3a

Merchant Number?
xxxxxxxxxxxx
Select 1, This Screen.
Input Merchant Number.
Input Device ID.
3b

Device ID ?
xxxx

3c
Select Industry Type.
Use Scroll Key (*, #).
Retail
Hotel
3d
4a

Restrant
Terminal ID ?
xxxxx
Input Terminal ID.

PABX Use?
Select 2, This Screen.
PABX Use?
Select Yes(4b) or No(4c).
2.No
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IC5100 Manual
4b

Enter
PABX Number

4c
5a
Enter PABX Number.
Enter Telephone Number.
Enter
Telephone Number
xxxxxxxxxxxxxxxx

CVV2 ?
Select 3, This Screen.
CVV2 ? Yes or No.
2. No
5b
5c

AVS ?
1. Yes
AVS ? Yes or No.
Use Scroll Key (*, #).

Tip Use ?
Select Tip Usage.
Yes or No.
Use Scroll Key (*, #).
2. No

2. Del Server ID
3. Server ID Use
Select 4, This Screen.
Select 1. Add Server ID
Select 2. Del Server ID
Select 3. Server ID Use

Init Memory ?
1. Yes
Select 5, This Screen.
Init Memory ?
Select Yes or No.
Use Scroll Key (*, #).

Footer Line #1
xxxxxxxxxxxxx
Select 6, This Screen.
Footer Line ? (#1 ~ #4)
Input the Character.
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10
Select 7, This Screen.
Training Mode ?
Select Yes or No.
Use Scroll Key (*, #).

Training Mode ?
1. Yes

200305010103148
YYYYMMDDhhmmss
Select 8, This Screen.
Input Current Time.
> 20
11
12

LCD CONTRAST
[25]

Old Manager
Password ?
Select 9, This Screen.
Control LCD Contrast.
Use Scroll Key (*, #)
Select 10, This Screen.
Input Old Manager Password.
xxxx
12

New Manager
Password ?
Input New Manager Password.
xxxx
12

Old Manager
Password Again ?
Input New Manager Password.
xxxx
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IC5100(EMV approval) / New Transaction
Terminal Screen
Oct 14, 03[10:55]
SWIPE YOUR CARD
2. Balance Inq.
3. Cash Advance.
4. Next Page
2. View Trans.
3. Print Totals
4. Logon Terminal
2. Contrast SET
3. Change PIN
4. Basic TEST
Descriptions for Key Operation and Summary
Swipe Your Card.
Or Key Input(0-9).
F5 (step2), F6 (step3), F7(step4)
F1, F2, F3, F4 key select Menu.
Transaction Menu.
(Credit, Balance, Cash, Refund,
Void)
Settlement Menu.
(View, Print and Logon Function)
Setup and Test Menu.
(Terminal Setup and Basic Test)
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IC5100 (EMV approval) / Credit Sale
Terminal Screen
Descriptions for Key Operation and Summary
Press F5 key.
Enter Transaction Menu.
Oct 14, 03[10:55]
SWIPE YOUR CARD
2. Balance Inq.
3. Cash Advance
4. Next Page
SWIPE YOUR CARD
3a
3b
xxxxxxxxxxxxxxxxxx
3c
xxxxxxxxxxxxxxxxxx
YYMM : xxxx
Select Credit Sale.
(F1 + Enter key)
Swipe card(step 4) or
Key Input.(step 3b)
Input card number.
Input expiration date.
INPUT AMOUNT
Input Amount.
0.00

Sale
APPROVED
Dialing and Data Transfer.
Transaction is successful.
And print out the receipt.
41/60
IC5100 Manual
IC5100 (EMV approval) / Balance Inquiry
Terminal Screen
Descriptions for Key Operation and Summary
Press F5 key.
Enter Transaction Menu.
Oct 14, 03[10:55]
SWIPE YOUR CARD
1. Credit Sale
Select Balance Inquiry.
(F2 + Enter key)
3. Cash Advance
4. Next Page
SWIPE YOUR CARD
3a
Swipe card(step 4) or
Key Input.(step 3b)
Input card number.
3b
xxxxxxxxxxxxxxxxxx
3c
xxxxxxxxxxxxxxxxxx
YYMM : xxxx
Input expiration date.
INPUT AMOUNT
Input Amount.
0.00

Balance Inquiry
APPROVED
Dialing and Data Transfer.
Transaction is successful.
And print out the receipt.
42/60
IC5100 Manual
IC5100 (EMV approval) / Cash Advance
Terminal Screen
Descriptions for Key Operation and Summary
Press F5 key.
Enter Transaction Menu.
Oct 14, 03[10:55]
SWIPE YOUR CARD
1. Credit Sale
2. Balance Inq.
Select cash advance
(F3 + Enter key)
4. Next Page
SWIPE YOUR CARD
3a
3b
xxxxxxxxxxxxxxxxxx
3c
xxxxxxxxxxxxxxxxxx
YYMM : xxxx
Swipe card(step 4) or
Key Input.(step 3b)
Input card number.
Input expiration date.
INPUT AMOUNT
Input Amount.
0.00

Cash Advance
APPROVED
Dialing and Data Transfer.
Transaction is successful.
And print out the receipt.
43/60
IC5100 Manual
IC5100 (EMV approval) / Refund
Terminal Screen
Oct 14, 03[10:55]
SWIPE YOUR CARD
Descriptions for Key Operation and Summary
Press F5 key.
Enter Transaction Menu.
1. Credit Sale
2. Balance Inq.
3. Cash Advance
Select Next page.
(F4 + Enter key)
PLEASE ENTER PIN
Enter Pin.
(Teaching mode : 0000)
????
CANCEL OR ENTER
2. Void
3……………………..
4. Prev. Page
SWIPE YOUR CARD
5a
5b
xxxxxxxxxxxxxxxxxx
5c
xxxxxxxxxxxxxxxxxx
YYMM : xxxx
Select Refund Menu.
(F1 + Enter key)
Swipe card(step 6) or
Key Input.(step 5b)
Input card number.
Input expiration date.
44/60
IC5100 Manual
INPUT AMOUNT
Input Amount.
0.00

Refund
APPROVED
Dialing and Data Transfer.
Transaction is successful.
And print out the receipt.
45/60
IC5100 Manual
IC5100 (EMV approval) / Void
Terminal Screen
Descriptions for Key Operation and Summary
Press F5 key.
Enter Transaction Menu.
Oct 14, 03[10:55]
SWIPE YOUR CARD
1. Credit Sale
2. Balance Inq.
3. Cash Advance
Select Next page.
(F4 + Enter key)
PLEASE ENTER PIN
Enter Pin.
(Teaching mode : 0000)
????
CANCEL OR ENTER
1. Refund
Select Void Menu.
(F2 + Enter key)
3……………………..
4. Prev. Page
Retrieval Number
Input Retrieval Number.
xxxxxxxxxxx

46/60
IC5100 Manual
IC5100 (EMV approval) / Settlement
Terminal Screen
Descriptions for Key Operation and Summary
Press F6 key.
Enter Settlement Menu.
Oct 14, 03[10:55]
SWIPE YOUR CARD
PLEASE ENTER PIN
Enter Pin.
(Teaching mode : 0000)
????
CANCEL OR ENTER
2. View Trans.
3. Print Totals
4. Logon Terminal
Settlement
APPROVED
Select Settlement Menu.
(F1 + Enter key)
Dialing and Data Transfer.
Settlement is successful.
47/60
IC5100 Manual
IC5100 (EMV approval) / View Transaction
Terminal Screen
Descriptions for Key Operation and Summary
Press F6 key.
Enter Settlement Menu.
Oct 14, 03[10:55]
SWIPE YOUR CARD
PLEASE ENTER PIN
Enter Pin.
(Teaching mode : 0000)
????
CANCEL OR ENTER
1. Settlement
Select View Transaction Menu.
(F2 + Enter key)
3. Print Totals
4. Logon Terminal
1234567890123456
001 Sale
031014131010
000000000001
1 Line : Card Number.
2 Line : Trade Information.
3 Line : Date and Time
4 Line : Amount
48/60
IC5100 Manual
IC5100 (EMV approval) / Print Totals
Terminal Screen
Descriptions for Key Operation and Summary
Press F6 key.
Enter Settlement Menu.
Oct 14, 03[10:55]
SWIPE YOUR CARD
PLEASE ENTER PIN
Enter Pin.
(Teaching mode : 0000)
????
CANCEL OR ENTER
1. Settlement
2. View Trans.
Select Print Totals Menu.
(F3 + Enter key)
Print out Totals
4. Logon Terminal
49/60
IC5100 Manual
IC5100 (EMV approval) / Logon Terminal
Terminal Screen
Descriptions for Key Operation and Summary
Press F6 key.
Enter Settlement Menu.
Oct 14, 03[10:55]
SWIPE YOUR CARD
PLEASE ENTER PIN
Enter Pin.
(Teaching mode : 0000)
????
CANCEL OR ENTER
1. Settlement
2. View Trans.
3. Print Totals
Select Logon Terminal Menu.
(F4 + Enter key)
Logon Terminal
APPROVED
Logon Terminal Successful.
50/60
IC5100 Manual
IC5100 (EMV approval) / Terminal Setup
Terminal Screen
Oct 14, 03[10:55]
SWIPE YOUR CARD
PLEASE ENTER PIN
Descriptions for Key Operation and Summary
Press F7 key.
Enter Terminal Setup Menu.
Enter Pin.
(Teaching mode : 0000)
????
CANCEL OR ENTER
2. Contrast SET
3. Change PIN
4. Basic TEST
2. Download FILE
3. Set Date Time
4. Setup Others
PABX ACCESS
5a
Select Terminal Setup Menu.
(F1 + Enter key)
Select Setup Modem.(step 5a)
Select Download FILE.(step 6a)
Select Set Date Time.(step 7a)
Select Setup Others.(step 8a)
NO (step 5b)
YES (step 5a1)
3. YES
5a
5b
PABX ACCESS Code
9_
Input PABX ACCESS code.
TELEPHONE NO
xxxxxxxxxxxxxxx
Input Telephone Number.
51/60
IC5100 Manual
Modem Speed
Select Modem Speed.
5c
3. 2400 BPS
Com Mode
Select Com Mode.
5d
3. Sync
Standard
Select Standard.
5e
3. BELL
Dialing Mode
Select Dialing Mode.
5f
3. Blind Mode
6a
7a
8a
DownLoading…
Request FILEname
&FILEsize
CLEAR OR ENTER
File Downloading..
Request Screen.

YYMMDDhhmmss W
031014141224
Set Date & Time
2. System Font
3. Force OnLine
4. Teaching Mode
Beep Sount On & Off
System Font On & Off
Force Online On & Off
Teaching Mode Yes or No
52/60
IC5100 Manual
IC5100 (EMV approval) / Contrast SET
Terminal Screen
Descriptions for Key Operation and Summary
Press F7 key.
Enter Terminal Setup Menu.
Oct 14, 03[10:55]
SWIPE YOUR CARD
PLEASE ENTER PIN
Enter Pin.
(Teaching mode : 0000)
????
CANCEL OR ENTER
Select Contrast Setting.
(F2 + Enter key)
1. Terminal Setup
3. Change PIN
4. Basic TEST
SET CONTRAST
Adjust LCD Contrast.
(F2 : bright, F3 : Dark)
3. DARK
24
53/60
IC5100 Manual
IC5100 (EMV approval) / Changing PIN
Terminal Screen
Descriptions for Key Operation and Summary
Press F7 key.
Enter Terminal Setup Menu.
Oct 14, 03[10:55]
SWIPE YOUR CARD
PLEASE ENTER PIN
Enter Pin.
(Teaching mode : 0000)
????
CANCEL OR ENTER
1. Terminal Setup
2. Contrast SET
Select Change PIN.
(F3 + Enter key)
4. Basic TEST
ENTER NEW PIN
Enter New Pin.
????
CANCEL OR ENTER
CONFIRM NEW PIN
CONFIRM New Pin.
????
CANCEL OR ENTER
54/60
IC5100 Manual
IC5100 (EMV approval) / Basic TEST
Terminal Screen
Oct 14, 03[10:55]
SWIPE YOUR CARD
PLEASE ENTER PIN
Descriptions for Key Operation and Summary
Press F7 key.
Enter Terminal Setup Menu.
Enter Pin.
(Teaching mode : 0000)
????
CANCEL OR ENTER
5a
1. Terminal Setup
2. Contrast SET
3. Change PIN
2. MSR Card Test
3. Modem Test
3. Print Test
Searching Card…
Please Wait!
Select Basic TEST.
(F4 + Enter key)
ICC Card Test.(step 5a)
MSR Card Test.(step 6a)
Modem Test.(step 7a)
Print Test.(step 8a)
IC Card Searching Screen.
MSR TEST.
SWIPE CARD.
6a
SWIPE YOUR CARD
SWIPE YOUR CARD
6b
View Card Number.
MSR test successful.
1234567890123456
55/60
IC5100 Manual
Select Func.
7a
3. Communication
PABX ACCESS
7b
Modem Test.
Setup (step 7b)
Communication (Dialing…)
NO (step 7c)
YES (step 7b1)
3. YES
7b
7c
PABX ACCESS Code
9_
Input PABX ACCESS code.
TELEPHONE NO
xxxxxxxxxxxxxxx
Input Telephone Number.
Modem Speed
Select Modem Speed.
7d
3. 2400 BPS
Com Mode
Select Com Mode.
7e
3. Sync
Standard
Select Standard.
7f
3. BELL
56/60
IC5100 Manual
Dialing Mode
Select Dialing Mode.
7g
3. Blind Mode

8a
Paper Check or
Print Out.
3. Printing…
57/60
IC5100 Manual
Key, ICON component of IC5100
Power key or
Settlement key
Cancel key
Keypad(0~9)
Clear key
Scroll up
Scroll down
Bitel co., Ltd.
58/60
Enter key
IC5100 Manual
SAM, SIM, RUIM SOCKET
SAM #2
SIM/RUIM #2
SAM #1
SIM/RUIM #1
Bitel co., Ltd.
59/60
IC5100 Manual
Troubleshooting
Problem
Cause
When Power On, Power supply error
LCD screen do LCD contrast error
not operation
Terminal error
Follow-up measures
Confirm a wall socket.
Confirm connection Between a wall socket
and power plug.
Confirm power plug.
Adjust LCD contrast.
Request A/S.
LCD show too LCD adjustment error Adjust LCD contrast.
Dark or too
LCD device error
Request A/S.
Bright
Terminal error
Paper is not clear
Printer head error
Printer device error
Bad paper
Terminal error
Open the printer cover and Confirm printer
device.
Request A/S.
* Paper keep in dry place.
When Printer pa
per hanging on
Printer device
Bad paper use
Paper Insert error
Terminal error
Use Up key. And eliminate the paper.
Clean paper Insert.
Request A/S.
Character is not LCD error
normal at LCD LCD device error
screen
Terminal error
Request A/S.
When card don’t
Read
Confirm insert direction.
Confirm card.
Confirm magnetic line.
Request A/S.
Card Insert error
Bad card use
Terminal error
When pinpad do Pinpad error
not operate
Confirm connection between terminal and
pinpad.
Request A/S.
When time is not TimeSetting is wrong
correct
Timer error
Time Setting. (Date & Time)
Request A/S.
Bitel co., Ltd.
60/60
.
Regulatory Information
FCC compliance Information
This device complies with part 15 of FCC Rules. Operation is subject to the following two
conditions: 1. This device may not cause harmful interference, and 2. This device must accept any
interference received. Including interference that may cause undesired operation.
Information to User
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications.
Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own
expense.
FCC WARNING:
This equipment may generate or use radio frequency energy. Changes or modifications to this
equipment may cause harmful interference unless the modifications are expressly approved in the
instruction manual.
The user could lose the authority to operate this equipment if an
unauthorized change or modification is made.
Body-worn Operation
This device was tested for typical body-worn operations with the back of the INDUSTRIAL PDA
POS kept 1.5cm from the body .To maintain compliance with FCC RF exposure compliance
requirements, use only belt-clips, holsters or similar accessories that maintain a 1.5cm separation
distance between the user’s body and the back of the INDUSTRIAL PDA POS, including the
antenna, whether extended or retracted. The use of third-party belt-clips, holsters and similar
accessories should not contain metallic components in its assembly. The use of accessories that
do not satisfy these requirements may not comply with FCC RF exposure composure compliance
requirements, and should be avoided.
CONTACT INFORMATION
Manufacturer Address : 11F Yohyun B/D, 242-29, Nonhyun-dong, Gangnam-gu, Seoul, South Korea
To locate in-country Bitel Co., Ltd. distributors of the IC5100
please refer to the Bitel Co., Ltd. Website http://www.bitel.co.kr/
These distributor(s) represent local contacts for this product.
CORPORATE HEADQUARTERS:
Bitel Co., Ltd.
11F Yohyun B/D, 242-29, Nonhyun-dong, Gangnam-gu, Seoul, South Korea
Tel: 82-2-545-2630
Fax: 82-2-545-0190
Web: http://www.bitel.co.kr/
EUROPEAN UNION “DECLARATION OF CONFORMITY”
DECLARATION OF CONFORMITY
Bitel Co., Ltd.
11F Yohyun B/D, 242-29, Nonhyun-dong, Gangnam-gu, Seoul,
South Korea
declare under our sole responsibility that the product(s)
INDUSTRIAL PDA POS – IC5100
to which this declaration relate(s) is in conformance with the following standards:
EN 301 489-1 V1.8.1:2008
EN 301 489-7 V1.3.1 :2005
EN60950-1:2006
EN 301 511-1 V9.0.2:2003
following the provisions of the 1999/5/EC Directives.

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