Bitel IC5100 INDUSTRIAL PDA POS User Manual IC5100 manual
Bitel Co., Ltd. INDUSTRIAL PDA POS IC5100 manual
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Users Manual
IC5100 Manual MODEL : IC5100 User’s Manual Bitel Co., Ltd. 1/60 IC5100 Manual TABLE OF CONTENTS User’s warning. …………………..…………………………………………………………1 Product component…………………………….……………………………………………2 IDLE PROMPT / MAIN MENU……..…………………………………….………………3 New Transaction MENU……………………………………………………………………4 Credit Sale MENU………………………………………………………….……………….5 Debit Sale MENU……………………………………………………………….…………..6 Check Authorization / Verification MENU…………………………………………………7 Refund Credit Card MENU…………………………………………………………….…...8 Refund Debit Card MENU………………………………………………………………… 9 Off-line Sale MENU(also called force sale)……………………………………………… 10 Auth only……………………………………………………………………………… ….11 Mail / Phone Order(AVS) Sale MENU……………………………………………………12 Reports MENU – Bath Reporting………………………………………………………….13 Batch Functions…………………………………………………………………………....14 Setup……………………………………………………………………………………….15 IC5100(EMV approval) / New Transaction………….......………………………………..16 IC5100(EMV approval) / Credit Sale…………….......…………………………………....17 IC5100(EMV approval) / Balance Inquiry……….......……………………………………18 IC5100(EMV approval) / Cash Advance……….......……………………………………..19 IC5100(EMV approval) / Refund…………………….......………………………………..20 IC5100(EMV approval) / Void……………………….......………………………………..21 IC5100(EMV approval) / Settlement………………….......……………………………….22 IC5100(EMV approval) / View Transaction…………...........…………………………….23 IC5100(EMV approval) / Print Total………………….......……………………………….24 IC5100(EMV approval) / Logon Terminal…………….......………………………………25 IC5100(EMV approval) / Terminal Setup…………….......……………………………… 26 IC5100(EMV approval) / Contrast Set………………….......……………………………..27 IC5100(EMV approval) / Changing Pin………………….......……………………………28 IC5100(EMV approval) / Basic Test……………………….......………………………….29 Key, ICON component of IC5100………………......................…………………………..30 SAM, SIM, RUIM SOCKET………………………………………………………………31 Troubleshooting………………………………...…………………………………….… ...32 Bitel co., Ltd. 2/60 IC5100 Manual User’s Warning Bitel co., Ltd. 3/60 IC5100 Manual Product component Receipt Box Receipt Out Display screen device IC card opening Battery charge LED Paper forward key USB port Serial port Power plug Magnetic card opening Magnetic card opening Power plug Battery charge LED Serial port IC card opening USB port Bitel co., Ltd. 4/60 IC5100 Manual IDLE PROMPT / MAIN MENU Terminal Screen FLEX 5100 SWI PE CARD Descriptions for Key Operation and Summary Enter or Swipe Card. MAY 01 , 03 23:51 *, # keys are scroll menu.(1 line) <- Reports Batch Functions -> Setup Displays next page of menu items. *, # keys are scroll menu.(1 line) <- -> New Transaction MENU Terminal Screen Reports Batch Functions Setup Refund Void Off-line Sale <- -> Descriptions for Key Operation and Summary Press any key (0-9, *, #) to Activate Main Menu. Press Enter Key to select New transaction function. New Transaction Menu. *, # keys are scroll menu.(1 line) Mail / Phone Order <- -> Bitel co., Ltd. 5/60 IC5100 Manual Credit Sale MENU Terminal Screen <- -> <- -> <- -> Descriptions for Key Operation and Summary Refund Void Off-line Sale Debit Check EBT Refund Void Ticket Only Press F1 or Enter key to begin Sale transaction. Press F1 for Credit Sale or Press Enter key. Press F1 or Enter key to begin Sale transaction. Debit Swipe Card or Input Account Number. Swipe Card Or Key Account Number Enter Expiration Date [ MM/YY ] Manual Entry: Enter expiration Date and press enter. 4a 4b CVV2 Present CVV2 Illegible CVV2 Not Present Press F1 for Credit Sale or Press Enter key. Display only when CVV2 processing option is ON. Press F1, F3, F4 and move to Step 6. Press F2 and move to step 4c. 6/60 IC5100 Manual 4c Enter CVV2 data From Customer Card Skip to step 6 after CVV2 is entered. Enter Last 4 Num From Account Number Card Swipe Only: Enter 4 digits and press Enter key. Enter Amount Enter Amount. Press Enter key. $00.00 Enter Tip Amount Enter Tip Amount. Press Enter key. $00.00 Enter Server ID Enter Server ID Press Enter key. No key operation. PROCESSING NOW. Line Connected.. No key operation. 10 LINE CONNECTED. 7/60 IC5100 Manual Data Sending. No key operation. 11 DATA SENDING Data Receiving. No key operation. 12 DATA RECEIVING Display and Print Out Sales and Authorization Code. 13 APPROVAL 123456 8/60 IC5100 Manual Debit Sale MENU Terminal Screen <- -> Descriptions for Key Operation and Summary Refund Void Off-line Sale Credit <- Check EBT -> <- -> Refund Void Ticket Only Credit Press F1 or Enter key to begin Sale transaction. Press F2 for Debit Sale or Press scroll key to highlight Debit function then press the Enter key. Press F1 or Enter key to begin Sale transaction. Press F2 for Debit Sale or Press scroll key to highlight Debit Function then press the Enter key. Swipe Card. Swipe Card Enter Amount Enter Amount. Press Enter key. $00.00 Cashback ? Amount YES NO $00.00 Cash back? No answer skip to step 6. (F2) Yes answer show amount entry. (F1) 9/60 IC5100 Manual Enter Cashback Amount Enter Cash back Amount. Next Step 7 $00.00 Sale Amt $xxxxx.xx Cash Amt $xxxxx.xx Total Amt $xxxxx.xx ENTER PIN Display on PINPad Screen and wait for PIN entry. Display on Terminal when External PIN Pad is used. Amount $00.00 Waiting for PIN Line Connected.. No key operation. LINE CONNECTED. DATA SENDING Data Sending. No key operation. Data Receiving. No key operation. 10 DATA RECEIVING Display and Print Out Sales and Authorization Code. 11 APPROVAL 123456 10/60 IC5100 Manual Check Authorization/Verification MENU (A Type) Terminal Screen <- -> Descriptions for Key Operation and Summary Refund Void Off-line Sale Credit Debit <- -> Press F1 or Enter key to begin Sale transaction. Press F3 for Check Sale or Press scroll key to highlight Check function then press the Enter key. EBT ACH Check ACH Prior Press F1 for paper check or press Enter key. <- -> Enter Micr Number Micr Number may be required for entry such as Drivers License Number, Check Number. Enter Amount Enter Amount. Press Enter key. $00.00 No key operation. PROCESSING NOW. Line Connected.. No key operation. LINE CONNECTED. 11/60 IC5100 Manual Data Sending. No key operation. DATA SENDING Data Receiving. No key operation. DATA RECEIVING Display and Print Out Sales and Authorization Code. 10 APPROVAL 123456 12/60 IC5100 Manual Refund Credit Card MENU Terminal Screen Descriptions for Key Operation and Summary Sale <- -> Void Off-line Sale Debit EBT <- Press F1 for Credit Refund or Press Enter key. -> Sale <- -> Void Ticket Only Debit <- Press F2 or Enter key to begin Refund transaction. Press F2 or Enter key to begin Refund transaction. Press F1 for Credit Refund or Press Enter key. -> Swipe Card or Input Account Number. Swipe Card Or Key Account Number Enter Expiration Date [ MM/YY] Manual Entry: Enter expiration date and press enter. Enter Amount Amount is enter. Press Enter key. $00.00 13/60 IC5100 Manual Display and Print Out Sales and Authorization Code. APPROVAL 123456 14/60 IC5100 Manual Refund Debit Card MENU Terminal Screen Descriptions for Key Operation and Summary Sale <- -> Void Off-line Sale Credit Press F2 or Enter key to begin Refund transaction. Press F2 for Debit Refund or Press Enter key. EBT <- -> Sale <- -> Void Ticket Only Credit <- Press F2 or Enter key to begin Refund transaction. Press F2 for Debit Refund or Press Enter key. -> Swipe Card Swipe Card. Enter Amount Amount is enter. Press Enter key. $00.00 Amount $00.00 Display on PINPad. Display ‘Waiting for PIN’ on terminal screen when external PINPad is used. Waiting for PIN 15/60 IC5100 Manual Display and Print Out Sales and Authorization Code. APPROVAL 123456 16/60 IC5100 Manual Void Terminal Screen Descriptions for Key Operation and Summary Sale Refund <- -> Off-line Sale Sale Refund <- -> Press F3 or Enter key to begin Void transaction. Press F3 or Enter key to begin Void transaction. Ticket Only Enter Invoice Number Enter Invoice Number. xxxxxx Enter Item Number Enter Item Number. xxx CREDIT REFUND AMOUNT: $xx.xx xxxxxxxxxxxxxx Offline Transaction Confirm the Transaction. Void ? Select Yes(Void) or No(Return Main Menu). 2. No 17/60 IC5100 Manual Off-line Sale MENU (also called Force Sale, Ticket Only) Terminal Screen Descriptions for Key Operation and Summary Sale Refund Void <- -> Sale Refund Void <- -> EBT Refund EBT Prior <- Press F4 or Enter key to begin Off-line Sale transaction. Press F4 or Enter key to begin Off-line Sale transaction. Next Step 3 Press F1 for Credit Force Sale or Press Enter key. -> Swipe Card Or Key Account Number Swipe Card or Input Account Number. 4a Enter Expiration Date [ MM/YY] Manual Entry: Enter expiration date and press enter 4b 4c CVV2 Present CVV2 Illegible CVV2 Not Present Enter CVV2 data From Customer Card Display only when CVV2 processing option is ON. Press F1, F3, F4 and move to Step 6. Press F2 and move to step 4c. Skip to step 6 after CVV2 is entered. 18/60 IC5100 Manual Enter Last 4 digits from Account Number Enter Amount Card Swipe Only: Enter 4 digits and press Enter key. Amount is enter. Press Enter key. $00.00 Enter Approval Code Enter Approval Code. xxxxxx Display and Print Out Sales and Authorization Code. APPROVAL 123456 19/60 IC5100 Manual Auth Only Terminal Screen <- -> Descriptions for Key Operation and Summary Refund Void Off-line Sale Mail / Phone Order <- Press F1 for Auth Only or Press Enter key. -> <- -> Refund Void Off-line Sale EBT <- Press F1 or Enter key to begin Auth-Only transaction. Press F1 or Enter key to begin Auth-Only transaction. Press F1 for Auth Only or Press Enter key. -> Swipe Card Or Key Account Number Swipe Card or Key Account Number. Enter Expiration Date [ MM/YY] Manual Entry: Enter expiration date and press enter. Enter Amount Amount is enter. Press Enter key. $00.00 20/60 IC5100 Manual No key operation. PROCESSING NOW. Line Connected.. No key operation. LINE CONNECTED. DATA SENDING Data Sending. No key operation. Data Receiving. No key operation. DATA RECEIVING Display and Print Out Sales and Authorization Code. 10 APPROVAL 123456 21/60 IC5100 Manual Mail / Phone Order (AVS) Sale MENU (A Type) Terminal Screen <- -> Refund Void Off-line Sale Auth-Only Descriptions for Key Operation and Summary Press F1 or Enter key to begin Sale transaction. Press F2 for Mail / Phone Order. <- 4a 4b 4c -> Key Account Number Input Key Account Number. Enter Expiration Date [ MM/YY] Manual Entry: Enter expiration date and press enter. CVV2 Present CVV2 Illegible CVV2 Not Present Display only when CVV2 processing option is ON. Press F1, F3, F4 and move to Step 6. Press F2 and move to step 4c. Enter CVV2 data From Customer Card Skip to step 6 after CVV2 is entered. Enter Street Address Note some hosts may only require the house number and not the street name. Enter Street Address. xxxxxxxxxxxx 22/60 IC5100 Manual Enter Zip Code 5a Enter Zip Code. 5 digits required… last 4 optional. xxxxx-xxxx Enter Amount Amount is enter. Press Enter key. $00.00 No key operation. PROCESSING NOW. Line Connected. No key operation. LINE CONNECTED. Data Sending. No key operation. DATA SENDING Data Receiving. No key operation. 10 DATA RECEIVING Display and Print Out Sales and Authorization Code. 11 APPROVAL 123456 23/60 IC5100 Manual EBT – Food Sale, Food Return, Cash Sale, Cash Only (B Type) Terminal Screen Descriptions for Key Operation and Summary <- -> Refund Void Off-line Sale <- -> Refund Void Ticket Only Auth-Only Press F1 or Enter key to begin Sale transaction. Press F1 or Enter key to begin Sale transaction. Press F2 for Mail / Phone Order. <- 3a -> Food Return Food VCHR Sale Food VCHR Return Food Balance 3b Select Food Sale or Food Return. Use Scroll Key (*,#). Select Cash Sale or Cash Only. Use Scroll Key (*,#). Cash Only Cash Balance Swipe Card Or Key Account Number Enter Amount Swipe Card or Key Account Number. Amount is enter. Press Enter key. $00.00 24/60 IC5100 Manual Display on Terminal when External PIN Pad is used. Amount $00.00 Waiting for PIN Line Connected.. No key operation. LINE CONNECTED. Data Sending. No key operation. DATA SENDING Data Receiving. No key operation. DATA RECEIVING Display and Print Out Sales and Authorization Code. 10 APPROVAL 123456 25/60 IC5100 Manual EBT – Food VCHR Sale, Food VCHR Return (B Type) Terminal Screen Descriptions for Key Operation and Summary <- -> Refund Void Off-line Sale <- -> Refund Void Ticket Only Auth-Only Press F1 or Enter key to begin Sale transaction. Press F1 or Enter key to begin Sale transaction. Press F2 for Mail / Phone Order. <- -> Food Sale Food Return Select Food VCHR Sale or Food VCHR Return. Food VCHR Return Swipe Card Or Key Account Number Enter Amount Swipe Card or Key Account Number. Amount is enter. Press Enter key. $00.00 Enter Voucher Number Enter Voucher Number. xxxxxxxxxxx 26/60 IC5100 Manual Enter Approval Code Enter Approval Code. xxxxxx Display and Print Out Sales and Authorization Code. APPROVAL 123456 27/60 IC5100 Manual EBT – Food Balance, Cash Balance (B Type) Terminal Screen Descriptions for Key Operation and Summary <- -> Refund Void Off-line Sale <- -> Refund Void Ticket Only Auth-Only Press F1 or Enter key to begin Sale transaction. Press F1 or Enter key to begin Sale transaction. Press F2 for Mail / Phone Order. <- -> Use Scroll Key (*,#). 3a Food Return Food VCHR Sale Food VCHR Return 3b Cash Sale Cash Only Cash Balance Swipe Card Or Key Account Number Select Cash Sale or Cash Only. Use Scroll Key (*,#). Swipe Card or Key Account Number. Display on Terminal when External PIN Pad is used. Amount $00.00 Waiting for PIN 28/60 IC5100 Manual Line Connected.. No key operation. LINE CONNECTED. Data Sending. No key operation. DATA SENDING Data Receiving. No key operation. DATA RECEIVING Display and Print Out Sales and Authorization Code. APPROVAL 123456 29/60 IC5100 Manual Reports MENU – Batch Reporting Terminal Screen Descriptions for Key Operation and Summary New Transaction Batch Functions Setup Reprint Recpt Press F1 key to print batch summary report.(step 5) Press F2 key to print Batch Detail report.(step 5) Press F3 key to print Server.(step 3) Press F4 key to Reprint Receipt.(step 5) Batch Detail Server Press F1 key to print batch summary report.(step 5) Press F2 key to print Batch Detail report.(step 5) Press F3 key to print Server.(step 3) Detail Press F1 key to print server summary report.(step 5) Press F2 key to print server Detail report.(step 5) Press F2 or Enter Key to select Reports function. Enter Server Number Enter Server Number. Server No.: Batch Summary Report Display and Print Out Batch Summary Report. Printing…. 30/60 IC5100 Manual Batch Functions (A Type) Terminal Screen Descriptions for Key Operation and Summary New Transaction Report Press F3 or Enter Key to select Batch functions. Setup 2a Review Batch Tip Adjust Reprint Receipt 2b Batch History Batch Settlement Sales=$xx.xx Refunds=$xx.xx Yes No Press F1 key to Settle Batch. Next Step 3. Press F2 key to Review Batch. Press F3 key to Tip Adjust. Press F4 key to Reprint Receipt. Press F1 key to AutoSettle Batch. Press F2 key to Batch History. Yes (F5 key) to step 4. No (F7 key) to Main Menu. No key operation. PROCESSING NOW. Line Connected. No key operation. LINE CONNECTED. DATA SENDING Data Sending. No key operation. 31/60 IC5100 Manual Data Receiving. No key operation. DATA RECEIVING Display and Print Out Sales and Batch Code. BATCH #00001 OK! 32/60 IC5100 Manual Batch Functions (B Type) Terminal Screen Descriptions for Key Operation and Summary New Transaction Report Press F3 or Enter Key to select Batch functions. Setup Deposit Inquiry Press F1 key to Close Batch. Press F2 key to Deposit Inquiry. No key operation. PROCESSING NOW. Line Connected. No key operation. LINE CONNECTED. DATA SENDING Data Sending. No key operation. Data Receiving. No key operation. DATA RECEIVING Display and Print Out Sales and Batch Code. BATCH #00001 OK! 33/60 IC5100 Manual Setup (A Type) Terminal Screen Descriptions for Key Operation and Summary New Transaction Reports Batch FunctionsSelect No (00-99) [00] 3a Press S.FUNC Key or Press F4 or Enter Key to select Admin functions. Admin Main Screen. Select 00-99 digit Number. (1, 2, 3, 4, 5, 6, 7, 8, 9, 10 Available) Select 1, This Screen. Input Client Number. Client Number xxxx 3b Input Merchant Number. Merchant Number xxxxxxxxxxxx 3c Select Industry Type. Use Scroll Key (*, #). Retail MOTO 3d Restrant Terminal Number xxx Input Restrant Terminal Number. Select 2, This Screen. Input Telephone Number. Telephone Number xxxxxxxxxxxxxxxx 34/60 IC5100 Manual 5a CVV2 ? Select 3, This Screen. CVV2 ? Yes or No. 2. No 5b 5c AVS ? 1. Yes AVS ? Yes or No. Use Scroll Key (*, #). Tip Use ? Select Tip Usage. Yes or No. Use Scroll Key (*, #). 2. No 2. Del Server ID 3. Server ID Use Select 4, This Screen. Select 1. Add Server ID Select 2. Del Server ID Select 3. Server ID Use Init Memory ? 1. Yes Select 5, This Screen. Init Memory ? Select Yes or No. Use Scroll Key (*, #). Footer Line #1 xxxxxxxxxxxxx Select 6, This Screen. Footer Line ? (#1 ~ #4) Input the Character. Training Mode ? 1. Yes Select 7, This Screen. Training Mode ? Select Yes or No. Use Scroll Key (*, #). 10 < SPECIAL FUNC.> INPUT TIME YYMMDDhhmmss D 0305010103148 Select 8, This Screen. Input Current Time. 35/60 IC5100 Manual 11 < SPECIAL FUNC.> LCD CONTRAST [25] Select 9, This Screen. Control LCD Contrast. 12 Old Manager Password ? Select 10, This Screen. Input Old Manager Password. xxxx 12 Input New Manager Password. New Manager Password ? xxxx 12 Old Manager Password Again ? Input New Manager Password. xxxx 36/60 IC5100 Manual Setup (B Type) Terminal Screen Descriptions for Key Operation and Summary New Transaction Reports Batch Functions Select No (00-99) [00] Press S.FUNC Key or Press F4 or Enter Key to select Admin functions. Admin Main Screen. Select 00-99 digit Number. (1, 2, 3, 4, 5, 6, 7, 8, 9, 10 Available) 3a Merchant Number? xxxxxxxxxxxx Select 1, This Screen. Input Merchant Number. Input Device ID. 3b Device ID ? xxxx 3c Select Industry Type. Use Scroll Key (*, #). Retail Hotel 3d 4a Restrant Terminal ID ? xxxxx Input Terminal ID. PABX Use? Select 2, This Screen. PABX Use? Select Yes(4b) or No(4c). 2.No 37/60 IC5100 Manual 4b Enter PABX Number 4c 5a Enter PABX Number. Enter Telephone Number. Enter Telephone Number xxxxxxxxxxxxxxxx CVV2 ? Select 3, This Screen. CVV2 ? Yes or No. 2. No 5b 5c AVS ? 1. Yes AVS ? Yes or No. Use Scroll Key (*, #). Tip Use ? Select Tip Usage. Yes or No. Use Scroll Key (*, #). 2. No 2. Del Server ID 3. Server ID Use Select 4, This Screen. Select 1. Add Server ID Select 2. Del Server ID Select 3. Server ID Use Init Memory ? 1. Yes Select 5, This Screen. Init Memory ? Select Yes or No. Use Scroll Key (*, #). Footer Line #1 xxxxxxxxxxxxx Select 6, This Screen. Footer Line ? (#1 ~ #4) Input the Character. 38/60 IC5100 Manual 10 Select 7, This Screen. Training Mode ? Select Yes or No. Use Scroll Key (*, #). Training Mode ? 1. Yes 200305010103148 YYYYMMDDhhmmss Select 8, This Screen. Input Current Time. > 20 11 12 LCD CONTRAST [25] Old Manager Password ? Select 9, This Screen. Control LCD Contrast. Use Scroll Key (*, #) Select 10, This Screen. Input Old Manager Password. xxxx 12 New Manager Password ? Input New Manager Password. xxxx 12 Old Manager Password Again ? Input New Manager Password. xxxx 39/60 IC5100 Manual IC5100(EMV approval) / New Transaction Terminal Screen Oct 14, 03[10:55] SWIPE YOUR CARD 2. Balance Inq. 3. Cash Advance. 4. Next Page 2. View Trans. 3. Print Totals 4. Logon Terminal 2. Contrast SET 3. Change PIN 4. Basic TEST Descriptions for Key Operation and Summary Swipe Your Card. Or Key Input(0-9). F5 (step2), F6 (step3), F7(step4) F1, F2, F3, F4 key select Menu. Transaction Menu. (Credit, Balance, Cash, Refund, Void) Settlement Menu. (View, Print and Logon Function) Setup and Test Menu. (Terminal Setup and Basic Test) 40/60 IC5100 Manual IC5100 (EMV approval) / Credit Sale Terminal Screen Descriptions for Key Operation and Summary Press F5 key. Enter Transaction Menu. Oct 14, 03[10:55] SWIPE YOUR CARD 2. Balance Inq. 3. Cash Advance 4. Next Page SWIPE YOUR CARD 3a 3b xxxxxxxxxxxxxxxxxx 3c xxxxxxxxxxxxxxxxxx YYMM : xxxx Select Credit Sale. (F1 + Enter key) Swipe card(step 4) or Key Input.(step 3b) Input card number. Input expiration date. INPUT AMOUNT Input Amount. 0.00 Sale APPROVED Dialing and Data Transfer. Transaction is successful. And print out the receipt. 41/60 IC5100 Manual IC5100 (EMV approval) / Balance Inquiry Terminal Screen Descriptions for Key Operation and Summary Press F5 key. Enter Transaction Menu. Oct 14, 03[10:55] SWIPE YOUR CARD 1. Credit Sale Select Balance Inquiry. (F2 + Enter key) 3. Cash Advance 4. Next Page SWIPE YOUR CARD 3a Swipe card(step 4) or Key Input.(step 3b) Input card number. 3b xxxxxxxxxxxxxxxxxx 3c xxxxxxxxxxxxxxxxxx YYMM : xxxx Input expiration date. INPUT AMOUNT Input Amount. 0.00 Balance Inquiry APPROVED Dialing and Data Transfer. Transaction is successful. And print out the receipt. 42/60 IC5100 Manual IC5100 (EMV approval) / Cash Advance Terminal Screen Descriptions for Key Operation and Summary Press F5 key. Enter Transaction Menu. Oct 14, 03[10:55] SWIPE YOUR CARD 1. Credit Sale 2. Balance Inq. Select cash advance (F3 + Enter key) 4. Next Page SWIPE YOUR CARD 3a 3b xxxxxxxxxxxxxxxxxx 3c xxxxxxxxxxxxxxxxxx YYMM : xxxx Swipe card(step 4) or Key Input.(step 3b) Input card number. Input expiration date. INPUT AMOUNT Input Amount. 0.00 Cash Advance APPROVED Dialing and Data Transfer. Transaction is successful. And print out the receipt. 43/60 IC5100 Manual IC5100 (EMV approval) / Refund Terminal Screen Oct 14, 03[10:55] SWIPE YOUR CARD Descriptions for Key Operation and Summary Press F5 key. Enter Transaction Menu. 1. Credit Sale 2. Balance Inq. 3. Cash Advance Select Next page. (F4 + Enter key) PLEASE ENTER PIN Enter Pin. (Teaching mode : 0000) ???? CANCEL OR ENTER 2. Void 3…………………….. 4. Prev. Page SWIPE YOUR CARD 5a 5b xxxxxxxxxxxxxxxxxx 5c xxxxxxxxxxxxxxxxxx YYMM : xxxx Select Refund Menu. (F1 + Enter key) Swipe card(step 6) or Key Input.(step 5b) Input card number. Input expiration date. 44/60 IC5100 Manual INPUT AMOUNT Input Amount. 0.00 Refund APPROVED Dialing and Data Transfer. Transaction is successful. And print out the receipt. 45/60 IC5100 Manual IC5100 (EMV approval) / Void Terminal Screen Descriptions for Key Operation and Summary Press F5 key. Enter Transaction Menu. Oct 14, 03[10:55] SWIPE YOUR CARD 1. Credit Sale 2. Balance Inq. 3. Cash Advance Select Next page. (F4 + Enter key) PLEASE ENTER PIN Enter Pin. (Teaching mode : 0000) ???? CANCEL OR ENTER 1. Refund Select Void Menu. (F2 + Enter key) 3…………………….. 4. Prev. Page Retrieval Number Input Retrieval Number. xxxxxxxxxxx 46/60 IC5100 Manual IC5100 (EMV approval) / Settlement Terminal Screen Descriptions for Key Operation and Summary Press F6 key. Enter Settlement Menu. Oct 14, 03[10:55] SWIPE YOUR CARD PLEASE ENTER PIN Enter Pin. (Teaching mode : 0000) ???? CANCEL OR ENTER 2. View Trans. 3. Print Totals 4. Logon Terminal Settlement APPROVED Select Settlement Menu. (F1 + Enter key) Dialing and Data Transfer. Settlement is successful. 47/60 IC5100 Manual IC5100 (EMV approval) / View Transaction Terminal Screen Descriptions for Key Operation and Summary Press F6 key. Enter Settlement Menu. Oct 14, 03[10:55] SWIPE YOUR CARD PLEASE ENTER PIN Enter Pin. (Teaching mode : 0000) ???? CANCEL OR ENTER 1. Settlement Select View Transaction Menu. (F2 + Enter key) 3. Print Totals 4. Logon Terminal 1234567890123456 001 Sale 031014131010 000000000001 1 Line : Card Number. 2 Line : Trade Information. 3 Line : Date and Time 4 Line : Amount 48/60 IC5100 Manual IC5100 (EMV approval) / Print Totals Terminal Screen Descriptions for Key Operation and Summary Press F6 key. Enter Settlement Menu. Oct 14, 03[10:55] SWIPE YOUR CARD PLEASE ENTER PIN Enter Pin. (Teaching mode : 0000) ???? CANCEL OR ENTER 1. Settlement 2. View Trans. Select Print Totals Menu. (F3 + Enter key) Print out Totals 4. Logon Terminal 49/60 IC5100 Manual IC5100 (EMV approval) / Logon Terminal Terminal Screen Descriptions for Key Operation and Summary Press F6 key. Enter Settlement Menu. Oct 14, 03[10:55] SWIPE YOUR CARD PLEASE ENTER PIN Enter Pin. (Teaching mode : 0000) ???? CANCEL OR ENTER 1. Settlement 2. View Trans. 3. Print Totals Select Logon Terminal Menu. (F4 + Enter key) Logon Terminal APPROVED Logon Terminal Successful. 50/60 IC5100 Manual IC5100 (EMV approval) / Terminal Setup Terminal Screen Oct 14, 03[10:55] SWIPE YOUR CARD PLEASE ENTER PIN Descriptions for Key Operation and Summary Press F7 key. Enter Terminal Setup Menu. Enter Pin. (Teaching mode : 0000) ???? CANCEL OR ENTER 2. Contrast SET 3. Change PIN 4. Basic TEST 2. Download FILE 3. Set Date Time 4. Setup Others PABX ACCESS 5a Select Terminal Setup Menu. (F1 + Enter key) Select Setup Modem.(step 5a) Select Download FILE.(step 6a) Select Set Date Time.(step 7a) Select Setup Others.(step 8a) NO (step 5b) YES (step 5a1) 3. YES 5a 5b PABX ACCESS Code 9_ Input PABX ACCESS code. TELEPHONE NO xxxxxxxxxxxxxxx Input Telephone Number. 51/60 IC5100 Manual Modem Speed Select Modem Speed. 5c 3. 2400 BPS Com Mode Select Com Mode. 5d 3. Sync Standard Select Standard. 5e 3. BELL Dialing Mode Select Dialing Mode. 5f 3. Blind Mode 6a 7a 8a DownLoading… Request FILEname &FILEsize CLEAR OR ENTER File Downloading.. Request Screen. YYMMDDhhmmss W 031014141224 Set Date & Time 2. System Font 3. Force OnLine 4. Teaching Mode Beep Sount On & Off System Font On & Off Force Online On & Off Teaching Mode Yes or No 52/60 IC5100 Manual IC5100 (EMV approval) / Contrast SET Terminal Screen Descriptions for Key Operation and Summary Press F7 key. Enter Terminal Setup Menu. Oct 14, 03[10:55] SWIPE YOUR CARD PLEASE ENTER PIN Enter Pin. (Teaching mode : 0000) ???? CANCEL OR ENTER Select Contrast Setting. (F2 + Enter key) 1. Terminal Setup 3. Change PIN 4. Basic TEST SET CONTRAST Adjust LCD Contrast. (F2 : bright, F3 : Dark) 3. DARK 24 53/60 IC5100 Manual IC5100 (EMV approval) / Changing PIN Terminal Screen Descriptions for Key Operation and Summary Press F7 key. Enter Terminal Setup Menu. Oct 14, 03[10:55] SWIPE YOUR CARD PLEASE ENTER PIN Enter Pin. (Teaching mode : 0000) ???? CANCEL OR ENTER 1. Terminal Setup 2. Contrast SET Select Change PIN. (F3 + Enter key) 4. Basic TEST ENTER NEW PIN Enter New Pin. ???? CANCEL OR ENTER CONFIRM NEW PIN CONFIRM New Pin. ???? CANCEL OR ENTER 54/60 IC5100 Manual IC5100 (EMV approval) / Basic TEST Terminal Screen Oct 14, 03[10:55] SWIPE YOUR CARD PLEASE ENTER PIN Descriptions for Key Operation and Summary Press F7 key. Enter Terminal Setup Menu. Enter Pin. (Teaching mode : 0000) ???? CANCEL OR ENTER 5a 1. Terminal Setup 2. Contrast SET 3. Change PIN 2. MSR Card Test 3. Modem Test 3. Print Test Searching Card… Please Wait! Select Basic TEST. (F4 + Enter key) ICC Card Test.(step 5a) MSR Card Test.(step 6a) Modem Test.(step 7a) Print Test.(step 8a) IC Card Searching Screen. MSR TEST. SWIPE CARD. 6a SWIPE YOUR CARD SWIPE YOUR CARD 6b View Card Number. MSR test successful. 1234567890123456 55/60 IC5100 Manual Select Func. 7a 3. Communication PABX ACCESS 7b Modem Test. Setup (step 7b) Communication (Dialing…) NO (step 7c) YES (step 7b1) 3. YES 7b 7c PABX ACCESS Code 9_ Input PABX ACCESS code. TELEPHONE NO xxxxxxxxxxxxxxx Input Telephone Number. Modem Speed Select Modem Speed. 7d 3. 2400 BPS Com Mode Select Com Mode. 7e 3. Sync Standard Select Standard. 7f 3. BELL 56/60 IC5100 Manual Dialing Mode Select Dialing Mode. 7g 3. Blind Mode 8a Paper Check or Print Out. 3. Printing… 57/60 IC5100 Manual Key, ICON component of IC5100 Power key or Settlement key Cancel key Keypad(0~9) Clear key Scroll up Scroll down Bitel co., Ltd. 58/60 Enter key IC5100 Manual SAM, SIM, RUIM SOCKET SAM #2 SIM/RUIM #2 SAM #1 SIM/RUIM #1 Bitel co., Ltd. 59/60 IC5100 Manual Troubleshooting Problem Cause When Power On, Power supply error LCD screen do LCD contrast error not operation Terminal error Follow-up measures Confirm a wall socket. Confirm connection Between a wall socket and power plug. Confirm power plug. Adjust LCD contrast. Request A/S. LCD show too LCD adjustment error Adjust LCD contrast. Dark or too LCD device error Request A/S. Bright Terminal error Paper is not clear Printer head error Printer device error Bad paper Terminal error Open the printer cover and Confirm printer device. Request A/S. * Paper keep in dry place. When Printer pa per hanging on Printer device Bad paper use Paper Insert error Terminal error Use Up key. And eliminate the paper. Clean paper Insert. Request A/S. Character is not LCD error normal at LCD LCD device error screen Terminal error Request A/S. When card don’t Read Confirm insert direction. Confirm card. Confirm magnetic line. Request A/S. Card Insert error Bad card use Terminal error When pinpad do Pinpad error not operate Confirm connection between terminal and pinpad. Request A/S. When time is not TimeSetting is wrong correct Timer error Time Setting. (Date & Time) Request A/S. Bitel co., Ltd. 60/60 . Regulatory Information FCC compliance Information This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received. Including interference that may cause undesired operation. Information to User NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. FCC WARNING: This equipment may generate or use radio frequency energy. Changes or modifications to this equipment may cause harmful interference unless the modifications are expressly approved in the instruction manual. The user could lose the authority to operate this equipment if an unauthorized change or modification is made. Body-worn Operation This device was tested for typical body-worn operations with the back of the INDUSTRIAL PDA POS kept 1.5cm from the body .To maintain compliance with FCC RF exposure compliance requirements, use only belt-clips, holsters or similar accessories that maintain a 1.5cm separation distance between the user’s body and the back of the INDUSTRIAL PDA POS, including the antenna, whether extended or retracted. The use of third-party belt-clips, holsters and similar accessories should not contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure composure compliance requirements, and should be avoided. CONTACT INFORMATION Manufacturer Address : 11F Yohyun B/D, 242-29, Nonhyun-dong, Gangnam-gu, Seoul, South Korea To locate in-country Bitel Co., Ltd. distributors of the IC5100 please refer to the Bitel Co., Ltd. Website http://www.bitel.co.kr/ These distributor(s) represent local contacts for this product. CORPORATE HEADQUARTERS: Bitel Co., Ltd. 11F Yohyun B/D, 242-29, Nonhyun-dong, Gangnam-gu, Seoul, South Korea Tel: 82-2-545-2630 Fax: 82-2-545-0190 Web: http://www.bitel.co.kr/ EUROPEAN UNION “DECLARATION OF CONFORMITY” DECLARATION OF CONFORMITY Bitel Co., Ltd. 11F Yohyun B/D, 242-29, Nonhyun-dong, Gangnam-gu, Seoul, South Korea declare under our sole responsibility that the product(s) INDUSTRIAL PDA POS – IC5100 to which this declaration relate(s) is in conformance with the following standards: EN 301 489-1 V1.8.1:2008 EN 301 489-7 V1.3.1 :2005 EN60950-1:2006 EN 301 511-1 V9.0.2:2003 following the provisions of the 1999/5/EC Directives.
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