Bitel IC5100 INDUSTRIAL PDA POS User Manual IC5100 manual

Bitel Co., Ltd. INDUSTRIAL PDA POS IC5100 manual

Users Manual

IC5100 Manual
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MODEL : IC5100
User’s Manual
Bitel Co., Ltd.
IC5100 Manual
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TABLE OF CONTENTS
User’s warning. …………………..…………………………………………………………1
Product component…………………………….……………………………………………2
IDLE PROMPT / MAIN MENU……..…………………………………….………………3
New Transaction MENU……………………………………………………………………4
Credit Sale MENU………………………………………………………….……………….5
Debit Sale MENU……………………………………………………………….…………..6
Check Authorization / Verification MENU…………………………………………………7
Refund Credit Card MENU…………………………………………………………….…...8
Refund Debit Card MENU………………………………………………………………… 9
Off-line Sale MENU(also called force sale)……………………………………………… 10
Auth only……………………………………………………………………………… ….11
Mail / Phone Order(AVS) Sale MENU……………………………………………………12
Reports MENU – Bath Reporting………………………………………………………….13
Batch Functions…………………………………………………………………………....14
Setup……………………………………………………………………………………….15
IC5100(EMV approval) / New Transaction………….......………………………………..16
IC5100(EMV approval) / Credit Sale…………….......…………………………………....17
IC5100(EMV approval) / Balance Inquiry……….......……………………………………18
IC5100(EMV approval) / Cash Advance……….......……………………………………..19
IC5100(EMV approval) / Refund…………………….......………………………………..20
IC5100(EMV approval) / Void……………………….......………………………………..21
IC5100(EMV approval) / Settlement………………….......……………………………….22
IC5100(EMV approval) / View Transaction…………...........…………………………….23
IC5100(EMV approval) / Print Total………………….......……………………………….24
IC5100(EMV approval) / Logon Terminal…………….......………………………………25
IC5100(EMV approval) / Terminal Setup…………….......……………………………… 26
IC5100(EMV approval) / Contrast Set………………….......……………………………..27
IC5100(EMV approval) / Changing Pin………………….......……………………………28
IC5100(EMV approval) / Basic Test……………………….......………………………….29
Key, ICON component of IC5100………………......................…………………………..30
SAM, SIM, RUIM SOCKET………………………………………………………………31
Troubleshooting………………………………...…………………………………….… ...32
Bitel co., Ltd.
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User’s Warning
Bitel co., Ltd.
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Product component
Receipt Box
Receipt Out
Magnetic card
opening
Display screen
device
Paper forward key
IC card opening
Serial port
Power plug
Battery charge
LED
Battery charge
LED
Power plug Serial port USB port
Magnetic card opening IC card opening
Bitel co., Ltd.
USB port
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IDLE PROMPT / MAIN MENU
# Terminal Screen Descriptions for Key Operation and Summary
1
Enter or Swipe Card.
2
*, # keys are scroll menu.(1 line)
3
Displays next page of menu items.
*, # keys are scroll menu.(1 line)
New Transaction MENU
# Terminal Screen Descriptions for Key Operation and Summary
1
Press any key (0-9, *, #) to
Activate Main Menu.
Press Enter Key to select
New transaction function.
2
New Transaction Menu.
*, # keys are scroll menu.(1 line)
3
Bitel co., Ltd.
F L E X
5 1 0 0
SWIPE CARD
MAY 01, 03 23:51
Reports
Batch Functions
<- -> Setup
Reports
Batch Functions
Setup
Refund
Void
<- -> Off-line Sale
<- ->
Mail / Phone Order
<- ->
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Credit Sale MENU
# Terminal Screen Descriptions for Key Operation and Summary
A
1
Press F1 or Enter key to begin
Sale transaction.
A
2
Press F1 for Credit Sale or Press
Enter key.
B
1
Press F1 or Enter key to begin
Sale transaction.
B
2
Press F1 for Credit Sale or Press
Enter key.
3
Swipe Card or Input Account Number.
4a
Manual Entry: Enter expiration
Date and press enter.
4b
Display only when CVV2 pro-
cessing option is ON. Press F1,
F3, F4 and move to Step 6.
Press F2 and move to step 4c.
Debit
Check
<- -> EBT
Refund
Void
<- -> Off-line Sale
Swipe Card
Or
Key Account Number
Enter
Expiration Date
[ MM/YY ]
/
CVV2 Present
CVV2 Illegible
CVV2 Not Present
Refund
Void
<- -> Ticket Only
Debit
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4c
Skip to step 6 after CVV2 is
entered.
5
Card Swipe Only: Enter 4 digits
and press Enter key.
6
Enter Amount.
Press Enter key.
7
Enter Tip Amount.
Press Enter key.
8
Enter Server ID
Press Enter key.
9
No key operation.
10
Line Connected..
No key operation.
Enter Last 4 Num
From
Account Number
LINE CONNECTED.
Enter CVV2 data
From
Customer Card
Enter Amount
$00.00
PROCESSING NOW.
>
Enter Tip Amount
$00.00
Enter
Server ID
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11
Data Sending.
No key operation.
12
Data Receiving.
No key operation.
13
Display and Print Out Sales and Authorization Code.
APPROVAL 123456
DATA SENDING
DATA RECEIVING
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Debit Sale MENU
# Terminal Screen Descriptions for Key Operation and Summary
A
1
Press F1 or Enter key to begin
Sale transaction.
A
2
Press F2 for Debit Sale or Press
scroll key to highlight Debit
function then press the Enter key.
B
1
Press F1 or Enter key to begin
Sale transaction.
B
2
Press F2 for Debit Sale or Press
scroll key to highlight Debit
Function then press the Enter key.
3
Swipe Card.
4
Enter Amount.
Press Enter key.
A
5
Cash back?
No answer skip to step 6. (F2)
Yes answer show amount entry.
(F1)
Credit
Check
<- -> EBT
Refund
Void
<- -> Off-line Sale
Swipe Card
Cashback ? YES
NO
Amount $00.00
Enter Amount
$00.00
Refund
Void
<- -> Ticket Only
Credit
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B
5
Enter Cash back Amount.
Next Step 7
6
Display on PINPad Screen and wait for PIN entry.
7
Display on Terminal when External PIN Pad is used.
8
Line Connected..
No key operation.
9
Data Sending.
No key operation.
10
Data Receiving.
No key operation.
11
Display and Print Out Sales and Authorization Code.
LINE CONNECTED.
DATA SENDING
DATA RECEIVING
APPROVAL 123456
Sale Amt $xxxxx.xx
Cash Amt $xxxxx.xx
Total Amt $xxxxx.xx
ENTER PIN
Amount $00.00
Waiting for PIN
Enter
Cashback Amount
$00.00
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Check Authorization/Verification MENU (A Type)
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F1 or Enter key to begin
Sale transaction.
2
Press F3 for Check Sale or Press
scroll key to highlight Check
function then press the Enter key.
3
Press F1 for paper check or
press Enter key.
4
Micr Number may be required
for entry such as Drivers License
Number, Check Number.
5
Enter Amount.
Press Enter key.
6
No key operation.
7
Line Connected..
No key operation.
Credit
Debit
<- -> EBT
Refund
Void
<- -> Off-line Sale
Enter
Micr Number
ACH Check
ACH Prior
<- ->
Enter Amount
$00.00
PROCESSING NOW.
>
LINE CONNECTED.
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8
Data Sending.
No key operation.
9
Data Receiving.
No key operation.
10
Display and Print Out Sales and Authorization Code.
DATA SENDING
DATA RECEIVING
APPROVAL 123456
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Refund Credit Card MENU
# Terminal Screen Descriptions for Key Operation and Summary
A
1
Press F2 or Enter key to begin
Refund transaction.
A
2
Press F1 for Credit Refund or
Press Enter key.
B
1
Press F2 or Enter key to begin
Refund transaction.
B
2
Press F1 for Credit Refund or
Press Enter key.
3
Swipe Card or Input Account Number.
4
Manual Entry: Enter expiration
date and press enter.
5
Amount is enter.
Press Enter key.
Debit
EBT
<- ->
Sale
Void
<- -> Off-line Sale
Swipe Card
Or
Key Account Number
Enter
Expiration Date
[ MM/YY]
/
Enter Amount
$00.00
Sale
Void
<- -> Ticket Only
Debit
<- ->
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6
Display and Print Out Sales and Authorization Code.
APPROVAL 123456
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Refund Debit Card MENU
# Terminal Screen Descriptions for Key Operation and Summary
A
1
Press F2 or Enter key to
begin Refund transaction.
A
2
Press F2 for Debit Refund or
Press Enter key.
B
1
Press F2 or Enter key to
begin Refund transaction.
B
2
Press F2 for Debit Refund or
Press Enter key.
3
Swipe Card.
4
Amount is enter.
Press Enter key.
5
Display on PINPad. Display ‘Waiting for PIN’ on
terminal screen when external PINPad is used.
Credit
EBT
<- ->
Sale
Void
<- -> Off-line Sale
Swipe Card
Enter Amount
$00.00
Amount $00.00
Waiting for PIN
Sale
Void
<- -> Ticket Only
Credit
<- ->
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6
Display and Print Out Sales and Authorization Code.
APPROVAL 123456
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Void
# Terminal Screen Descriptions for Key Operation and Summary
A
1
Press F3 or Enter key to begin
Void transaction.
B
1
Press F3 or Enter key to begin
Void transaction.
A
2
Enter Invoice Number.
B
2
Enter Item Number.
3
Confirm the Transaction.
4
Select Yes(Void) or No(Return Main Menu).
Sale
Refund
<- -> Off-line Sale
Sale
Refund
<- -> Ticket Only
Enter
Item Number
xxx
CREDIT REFUND
AMOUNT: $xx.xx
xxxxxxxxxxxxxx
Offline Transaction
Void ?
2. No
Enter
Invoice Number
xxxxxx
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Off-line Sale MENU (also called Force Sale, Ticket Only)
# Terminal Screen Descriptions for Key Operation and Summary
A
1
Press F4 or Enter key to begin
Off-line Sale transaction.
B
1
Press F4 or Enter key to begin
Off-line Sale transaction.
Next Step 3
2
Press F1 for Credit Force Sale
or Press Enter key.
3
Swipe Card or Input Account Number.
4a
Manual Entry: Enter expiration
date and press enter
4b
Display only when CVV2 pro-
cessing option is ON. Press F1,
F3, F4 and move to Step 6.
Press F2 and move to step 4c.
4c
Skip to step 6 after CVV2 is
entered.
Sale
Refund
Void
<- ->
EBT Refund
EBT Prior
<- ->
Swipe Card
Or
Key Account Number
CVV2 Present
CVV2 Illegible
CVV2 Not Present
Enter CVV2 data
From Customer Card
Enter
Expiration Date
[ MM/YY]
/
Sale
Refund
Void
<- ->
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5
Card Swipe Only: Enter 4 digits
and press Enter key.
6
Amount is enter.
Press Enter key.
7
Enter Approval Code.
8
Display and Print Out Sales and Authorization Code.
Enter Last 4 digits
from
Account Number
Enter
Approval Code
xxxxxx
Enter Amount
$00.00
APPROVAL 123456
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Auth Only
# Terminal Screen Descriptions for Key Operation and Summary
A
1
Press F1 or Enter key to begin
Auth-Only transaction.
A
2
Press F1 for Auth Only or
Press Enter key.
B
1
Press F1 or Enter key to begin
Auth-Only transaction.
B
2
Press F1 for Auth Only or
Press Enter key.
3
Swipe Card or Key Account
Number.
4
Manual Entry: Enter expiration
date and press enter.
5
Amount is enter.
Press Enter key.
Mail / Phone Order
<- ->
Refund
Void
<- -> Off-line Sale
Swipe Card
Or
Key Account Number
Enter
Expiration Date
[ MM/YY]
/
Enter Amount
$00.00
Refund
Void
<- -> Off-line Sale
EBT
<- ->
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6
No key operation.
7
Line Connected..
No key operation.
8
Data Sending.
No key operation.
9
Data Receiving.
No key operation.
10
Display and Print Out Sales and Authorization Code.
PROCESSING NOW.
>
LINE CONNECTED.
DATA SENDING
DATA RECEIVING
APPROVAL 123456
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Mail / Phone Order (AVS) Sale MENU (A Type)
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F1 or Enter key to begin
Sale transaction.
2
Press F2 for Mail / Phone Order.
3
Input Key Account Number.
4a
Manual Entry: Enter expiration
date and press enter.
4b
Display only when CVV2 pro-
cessing option is ON. Press F1,
F3, F4 and move to Step 6.
Press F2 and move to step 4c.
4c
Skip to step 6 after CVV2
is entered.
5
Note some hosts may only require
the house number and not the
street name. Enter Street Address.
Auth-Only
<- ->
Refund
Void
<- -> Off-line Sale
Key
Account Number
Enter Street Address
xxxxxxxxxxxx
CVV2 Present
CVV2 Illegible
CVV2 Not Present
Enter CVV2 data
From Customer Card
Enter
Expiration Date
[ MM/YY]
/
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5a
Enter Zip Code.
5 digits required… last 4 optional.
6
Amount is enter.
Press Enter key.
7
No key operation.
8
Line Connected.
No key operation.
9
Data Sending.
No key operation.
10
Data Receiving.
No key operation.
11
Display and Print Out Sales and Authorization Code.
Enter Zip Code
xxxxx-xxxx
Enter Amount
$00.00
PROCESSING NOW.
>
LINE CONNECTED.
DATA SENDING
DATA RECEIVING
APPROVAL 123456
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EBT – Food Sale, Food Return, Cash Sale, Cash Only (B Type)
# Terminal Screen Descriptions for Key Operation and Summary
A
1
Press F1 or Enter key to begin
Sale transaction.
B
1
Press F1 or Enter key to begin
Sale transaction.
2
Press F2 for Mail / Phone Order.
3a
Select Food Sale or Food Return.
Use Scroll Key (*,#).
3b
Select Cash Sale or Cash Only.
Use Scroll Key (*,#).
4
Swipe Card or Key Account
Number.
5
Amount is enter.
Press Enter key.
Refund
Void
<- -> Off-line Sale
Auth-Only
<- ->
Refund
Void
<- -> Ticket Only
Food Return
Food VCHR Sale
Food VCHR Return
Food Balance
Cash Only
Cash Balance
Swipe Card
Or
Key Account Number
Enter Amount
$00.00
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6
Display on Terminal when External PIN Pad is used.
7
Line Connected..
No key operation.
8
Data Sending.
No key operation.
9
Data Receiving.
No key operation.
10
Display and Print Out Sales and Authorization Code.
Amount $00.00
Waiting for PIN
LINE CONNECTED.
DATA SENDING
DATA RECEIVING
APPROVAL 123456
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EBT – Food VCHR Sale, Food VCHR Return (B Type)
# Terminal Screen Descriptions for Key Operation and Summary
A
1
Press F1 or Enter key to begin
Sale transaction.
B
1
Press F1 or Enter key to begin
Sale transaction.
2
Press F2 for Mail / Phone Order.
3
Select Food VCHR Sale or
Food VCHR Return.
4
Swipe Card or Key Account
Number.
5
Amount is enter.
Press Enter key.
6
Enter Voucher Number.
Refund
Void
<- -> Off-line Sale
Auth-Only
<- ->
Refund
Void
<- -> Ticket Only
Food Sale
Food Return
Food VCHR Return
Swipe Card
Or
Key Account Number
Enter Amount
$00.00
Enter
Voucher Number
xxxxxxxxxxx
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7
Enter Approval Code.
8
Display and Print Out Sales and Authorization Code.
Enter
Approval Code
xxxxxx
APPROVAL 123456
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EBT – Food Balance, Cash Balance (B Type)
# Terminal Screen Descriptions for Key Operation and Summary
A
1
Press F1 or Enter key to begin
Sale transaction.
B
1
Press F1 or Enter key to begin
Sale transaction.
2
Press F2 for Mail / Phone Order.
3a
Use Scroll Key (*,#).
3b
Select Cash Sale or Cash Only.
Use Scroll Key (*,#).
4
Swipe Card or Key Account
Number.
5
Display on Terminal when External PIN Pad is used.
Refund
Void
<- -> Off-line Sale
Auth-Only
<- ->
Refund
Void
<- -> Ticket Only
Food Return
Food VCHR Sale
Food VCHR Return
Cash Sale
Cash Only
Cash Balance
Swipe Card
Or
Key Account Number
Amount $00.00
Waiting for PIN
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6
Line Connected..
No key operation.
7
Data Sending.
No key operation.
8
Data Receiving.
No key operation.
9
Display and Print Out Sales and Authorization Code.
LINE CONNECTED.
DATA SENDING
DATA RECEIVING
APPROVAL 123456
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Reports MENU – Batch Reporting
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F2 or Enter Key to select
Reports function.
A
2
Press F1 key to print batch summary report.(step 5)
Press F2 key to print Batch Detail report.(step 5)
Press F3 key to print Server.(step 3)
Press F4 key to Reprint Receipt.(step 5)
B
2
Press F1 key to print batch summary report.(step 5)
Press F2 key to print Batch Detail report.(step 5)
Press F3 key to print Server.(step 3)
3
Press F1 key to print server summary report.(step 5)
Press F2 key to print server Detail report.(step 5)
4
Enter Server Number.
5
Display and Print Out Batch Summary Report.
New Transaction
Batch Functions
Setup
Batch Detail
Server
<- -> Reprint Recpt
Detail
Batch Summary
Report
Printing….
Enter Server
Number
Server No.:
Batch Detail
Server
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Batch Functions (A Type)
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F3 or Enter Key to select
Batch functions.
2a
Press F1 key to Settle Batch. Next Step 3.
Press F2 key to Review Batch.
Press F3 key to Tip Adjust.
Press F4 key to Reprint Receipt.
2b
Press F1 key to AutoSettle Batch.
Press F2 key to Batch History.
3
Yes (F5 key) to step 4.
No (F7 key) to Main Menu.
4
No key operation.
5
Line Connected.
No key operation.
6
Data Sending.
No key operation.
New Transaction
Report
Setup
Review Batch
Tip Adjust
Reprint Receipt
Batch History
PROCESSING NOW.
>
LINE CONNECTED.
DATA SENDING
Batch Settlement
Sales=$xx.xx
Refunds=$xx.xx
Yes No
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7
Data Receiving.
No key operation.
8
Display and Print Out Sales and Batch Code.
DATA RECEIVING
BATCH #00001 OK!
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Batch Functions (B Type)
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F3 or Enter Key to select
Batch functions.
2
Press F1 key to Close Batch.
Press F2 key to Deposit Inquiry.
3
No key operation.
4
Line Connected.
No key operation.
5
Data Sending.
No key operation.
6
Data Receiving.
No key operation.
7
Display and Print Out Sales and Batch Code.
New Transaction
Report
Setup
PROCESSING NOW.
>
LINE CONNECTED.
DATA SENDING
DATA RECEIVING
BATCH #00001 OK!
Deposit Inquiry
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Setup (A Type)
# Terminal Screen Descriptions for Key Operation and Summary
1
Press S.FUNC Key or
Press F4 or Enter Key to select
Admin functions.
2
Admin Main Screen.
Select 00-99 digit Number.
(1, 2, 3, 4, 5, 6, 7, 8, 9, 10 Available)
3a
Select 1, This Screen.
Input Client Number.
3b
Input Merchant Number.
3c
Select Industry Type.
Use Scroll Key (*, #).
3d
Input Restrant Terminal Number.
4
Select 2, This Screen.
Input Telephone Number.
<ADMIN>
Select No (00-99)
[00]
<ADMIN>
Client Number
xxxx
<ADMIN>
Merchant Number
xxxxxxxxxxxx
New Transaction
Reports
Batch Functions
<ADMIN>
Restrant
Terminal Number
xxx
<ADMIN>
Telephone Number
xxxxxxxxxxxxxxxx
<ADMIN>
Retail
MOTO
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5a
Select 3, This Screen.
CVV2 ? Yes or No.
5b
AVS ? Yes or No.
Use Scroll Key (*, #).
5c
Select Tip Usage.
Yes or No.
Use Scroll Key (*, #).
6
Select 4, This Screen.
Select 1. Add Server ID
Select 2. Del Server ID
Select 3. Server ID Use
7
Select 5, This Screen.
Init Memory ?
Select Yes or No.
Use Scroll Key (*, #).
8
Select 6, This Screen.
Footer Line ? (#1 ~ #4)
Input the Character.
9
Select 7, This Screen.
Training Mode ?
Select Yes or No.
Use Scroll Key (*, #).
10
Select 8, This Screen.
Input Current Time.
< SPECIAL FUNC.>
INPUT TIME
YYMMDDhhmmss D
0305010103148 5
<ADMIN>
CVV2 ?
2. No
<ADMIN>
AVS ? 1. Yes
<ADMIN>
Tip Use ?
2. No
<ADMIN>
2. Del Server ID
3. Server ID Use
<ADMIN>
Init Memory ?
1. Yes
<ADMIN>
Footer Line #1
xxxxxxxxxxxxx
<ADMIN>
Training Mode ?
1. Yes
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11
Select 9, This Screen.
Control LCD Contrast.
12
Select 10, This Screen.
Input Old Manager Password.
12
a
Input New Manager Password.
12
b
Input New Manager Password.
< SPECIAL FUNC.>
LCD CONTRAST
[25]
<ADMIN>
Old Manager
Password ? xxxx
<ADMIN>
New Manager
Password ? xxxx
<ADMIN>
Old Manager
Password Again ?
xxxx
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Setup (B Type)
# Terminal Screen Descriptions for Key Operation and Summary
1
Press S.FUNC Key or
Press F4 or Enter Key to select
Admin functions.
2
Admin Main Screen.
Select 00-99 digit Number.
(1, 2, 3, 4, 5, 6, 7, 8, 9, 10 Available)
3a
Select 1, This Screen.
Input Merchant Number.
3b
Input Device ID.
3c
Select Industry Type.
Use Scroll Key (*, #).
3d
Input Terminal ID.
4a
Select 2, This Screen.
PABX Use?
Select Yes(4b) or No(4c).
<ADMIN>
Select No (00-99)
[00]
<ADMIN>
Merchant Number?
xxxxxxxxxxxx
<ADMIN>
Device ID ?
xxxx
<ADMIN>
Retail
Hotel
<ADMIN>
Restrant
Terminal ID ? xxxxx
New Transaction
Reports
Batch Functions
<ADMIN>
PABX Use?
2.No
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4b
Enter PABX Number.
4c
Enter Telephone Number.
5a
Select 3, This Screen.
CVV2 ? Yes or No.
5b
AVS ? Yes or No.
Use Scroll Key (*, #).
5c
Select Tip Usage.
Yes or No.
Use Scroll Key (*, #).
6
Select 4, This Screen.
Select 1. Add Server ID
Select 2. Del Server ID
Select 3. Server ID Use
7
Select 5, This Screen.
Init Memory ?
Select Yes or No.
Use Scroll Key (*, #).
8
Select 6, This Screen.
Footer Line ? (#1 ~ #4)
Input the Character.
<ADMIN>
Enter
PABX Number
x
<ADMIN>
CVV2 ?
2. No
<ADMIN>
Enter
Telephone Number
xxxxxxxxxxxxxxxx
<ADMIN>
Tip Use ?
2. No
<ADMIN>
2. Del Server ID
3. Server ID Use
<ADMIN>
AVS ? 1. Yes
<ADMIN>
Init Memory ?
1. Yes
<ADMIN>
Footer Line #1
xxxxxxxxxxxxx
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9
Select 7, This Screen.
Training Mode ?
Select Yes or No.
Use Scroll Key (*, #).
10
Select 8, This Screen.
Input Current Time.
11
Select 9, This Screen.
Control LCD Contrast.
Use Scroll Key (*, #)
12
Select 10, This Screen.
Input Old Manager Password.
12
a
Input New Manager Password.
12
b
Input New Manager Password.
<ADMIN>
200305010103148
YYYYMMDDhhmmss
> 20
<ADMIN>
LCD CONTRAST
[25]
<ADMIN>
Training Mode ?
1. Yes
<ADMIN>
Old Manager
Password ? xxxx
<ADMIN>
New Manager
Password ? xxxx
<ADMIN>
Old Manager
Password Again ?
xxxx
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IC5100(EMV approval) / New Transaction
# Terminal Screen Descriptions for Key Operation and Summary
1
Swipe Your Card.
Or Key Input(0-9).
F5 (step2), F6 (step3), F7(step4)
F1, F2, F3, F4 key select Menu.
2
Transaction Menu.
(Credit, Balance, Cash, Refund,
Void)
3
Settlement Menu.
(View, Print and Logon Function)
4
Setup and Test Menu.
(Terminal Setup and Basic Test)
2. Balance Inq.
3. Cash Advance.
4. Next Page
2. View Trans.
3. Print Totals
4. Logon Terminal
2. Contrast SET
3. Change PIN
4. Basic TEST
Oct 14, 03[10:55]
SWIPE YOUR CARD
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IC5100 (EMV approval) / Credit Sale
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F5 key.
Enter Transaction Menu.
2
Select Credit Sale.
(F1 + Enter key)
3a
Swipe card(step 4) or
Key Input.(step 3b)
3b
Input card number.
3c
Input expiration date.
4
Input Amount.
5
Dialing and Data Transfer.
Transaction is successful.
And print out the receipt.
2. Balance Inq.
3. Cash Advance
4. Next Page
SWIPE YOUR CARD
xxxxxxxxxxxxxxxxxx
Oct 14, 03[10:55]
SWIPE YOUR CARD
xxxxxxxxxxxxxxxxxx
YYMM : xxxx
INPUT AMOUNT
0.00
<Push Enter Key>
Sale
APPROVED
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IC5100 (EMV approval) / Balance Inquiry
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F5 key.
Enter Transaction Menu.
2
Select Balance Inquiry.
(F2 + Enter key)
3a
Swipe card(step 4) or
Key Input.(step 3b)
3b
Input card number.
3c
Input expiration date.
4
Input Amount.
5
Dialing and Data Transfer.
Transaction is successful.
And print out the receipt.
1. Credit Sale
3. Cash Advance
4. Next Page
SWIPE YOUR CARD
xxxxxxxxxxxxxxxxxx
Oct 14, 03[10:55]
SWIPE YOUR CARD
xxxxxxxxxxxxxxxxxx
YYMM : xxxx
INPUT AMOUNT
0.00
<Push Enter Key>
Balance Inquiry
APPROVED
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IC5100 (EMV approval) / Cash Advance
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F5 key.
Enter Transaction Menu.
2
Select cash advance
(F3 + Enter key)
3a
Swipe card(step 4) or
Key Input.(step 3b)
3b
Input card number.
3c
Input expiration date.
4
Input Amount.
5
Dialing and Data Transfer.
Transaction is successful.
And print out the receipt.
1. Credit Sale
2. Balance Inq.
4. Next Page
SWIPE YOUR CARD
xxxxxxxxxxxxxxxxxx
Oct 14, 03[10:55]
SWIPE YOUR CARD
xxxxxxxxxxxxxxxxxx
YYMM : xxxx
INPUT AMOUNT
0.00
<Push Enter Key>
Cash Advance
APPROVED
IC5100 Manual
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IC5100 (EMV approval) / Refund
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F5 key.
Enter Transaction Menu.
2
Select Next page.
(F4 + Enter key)
3
Enter Pin.
(Teaching mode : 0000)
4
Select Refund Menu.
(F1 + Enter key)
5a
Swipe card(step 6) or
Key Input.(step 5b)
5b
Input card number.
5c
Input expiration date.
1. Credit Sale
2. Balance Inq.
3. Cash Advance
PLEASE ENTER PIN
????
CANCEL OR ENTER
2. Void
3……………………..
4. Prev. Page
Oct 14, 03[10:55]
SWIPE YOUR CARD
SWIPE YOUR CARD
xxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxx
YYMM : xxxx
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6
Input Amount.
7
Dialing and Data Transfer.
Transaction is successful.
And print out the receipt.
INPUT AMOUNT
0.00
<Push Enter Key>
Refund
APPROVED
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IC5100 (EMV approval) / Void
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F5 key.
Enter Transaction Menu.
2
Select Next page.
(F4 + Enter key)
3
Enter Pin.
(Teaching mode : 0000)
4
Select Void Menu.
(F2 + Enter key)
5
Input Retrieval Number.
1. Credit Sale
2. Balance Inq.
3. Cash Advance
PLEASE ENTER PIN
????
CANCEL OR ENTER
1. Refund
3……………………..
4. Prev. Page
Oct 14, 03[10:55]
SWIPE YOUR CARD
Retrieval Number
xxxxxxxxxxx
<Push Enter Key>
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IC5100 (EMV approval) / Settlement
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F6 key.
Enter Settlement Menu.
2
Enter Pin.
(Teaching mode : 0000)
3
Select Settlement Menu.
(F1 + Enter key)
4
Dialing and Data Transfer.
Settlement is successful.
Oct 14, 03[10:55]
SWIPE YOUR CARD
2. View Trans.
3. Print Totals
4. Logon Terminal
Settlement
APPROVED
PLEASE ENTER PIN
????
CANCEL OR ENTER
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IC5100 (EMV approval) / View Transaction
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F6 key.
Enter Settlement Menu.
2
Enter Pin.
(Teaching mode : 0000)
3
Select View Transaction Menu.
(F2 + Enter key)
4
1 Line : Card Number.
2 Line : Trade Information.
3 Line : Date and Time
4 Line : Amount
Oct 14, 03[10:55]
SWIPE YOUR CARD
1. Settlement
3. Print Totals
4. Logon Terminal
1234567890123456
001 Sale
031014131010
000000000001
PLEASE ENTER PIN
????
CANCEL OR ENTER
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IC5100 (EMV approval) / Print Totals
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F6 key.
Enter Settlement Menu.
2
Enter Pin.
(Teaching mode : 0000)
3
Select Print Totals Menu.
(F3 + Enter key)
Print out Totals
Oct 14, 03[10:55]
SWIPE YOUR CARD
1. Settlement
2. View Trans.
4. Logon Terminal
PLEASE ENTER PIN
????
CANCEL OR ENTER
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IC5100 (EMV approval) / Logon Terminal
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F6 key.
Enter Settlement Menu.
2
Enter Pin.
(Teaching mode : 0000)
3
Select Logon Terminal Menu.
(F4 + Enter key)
4
Logon Terminal Successful.
Oct 14, 03[10:55]
SWIPE YOUR CARD
1. Settlement
2. View Trans.
3. Print Totals
PLEASE ENTER PIN
????
CANCEL OR ENTER
Logon Terminal
APPROVED
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IC5100 (EMV approval) / Terminal Setup
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F7 key.
Enter Terminal Setup Menu.
2
Enter Pin.
(Teaching mode : 0000)
3
Select Terminal Setup Menu.
(F1 + Enter key)
4
Select Setup Modem.(step 5a)
Select Download FILE.(step 6a)
Select Set Date Time.(step 7a)
Select Setup Others.(step 8a)
5a
NO (step 5b)
YES (step 5a1)
5a
1
Input PABX ACCESS code.
5b
Input Telephone Number.
Oct 14, 03[10:55]
SWIPE YOUR CARD
2. Contrast SET
3. Change PIN
4. Basic TEST
PLEASE ENTER PIN
????
CANCEL OR ENTER
2. Download FILE
3. Set Date Time
4. Setup Others
PABX ACCESS
3. YES
PABX ACCESS Code
9_
TELEPHONE NO
xxxxxxxxxxxxxxx
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5c
Select Modem Speed.
5d
Select Com Mode.
5e
Select Standard.
5f
Select Dialing Mode.
6a
File Downloading..
Request Screen.
7a
Set Date & Time
8a
Beep Sount On & Off
System Font On & Off
Force Online On & Off
Teaching Mode Yes or No
Modem Speed
3. 2400 BPS
Com Mode
3. Sync
Standard
3. BELL
Dialing Mode
3. Blind Mode
DownLoading…
Request FILEname
&FILEsize
CLEAR OR ENTER
<Set Date & Time>
YYMMDDhhmmss W
031014141224 2
2. System Font
3. Force OnLine
4. Teaching Mode
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IC5100 (EMV approval) / Contrast SET
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F7 key.
Enter Terminal Setup Menu.
2
Enter Pin.
(Teaching mode : 0000)
3
Select Contrast Setting.
(F2 + Enter key)
3
Adjust LCD Contrast.
(F2 : bright, F3 : Dark)
Oct 14, 03[10:55]
SWIPE YOUR CARD
1. Terminal Setup
3. Change PIN
4. Basic TEST
PLEASE ENTER PIN
????
CANCEL OR ENTER
SET CONTRAST
3. DARK 24
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IC5100 (EMV approval) / Changing PIN
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F7 key.
Enter Terminal Setup Menu.
2
Enter Pin.
(Teaching mode : 0000)
3
Select Change PIN.
(F3 + Enter key)
4
Enter New Pin.
5
CONFIRM New Pin.
Oct 14, 03[10:55]
SWIPE YOUR CARD
1. Terminal Setup
2. Contrast SET
4. Basic TEST
PLEASE ENTER PIN
????
CANCEL OR ENTER
ENTER NEW PIN
????
CANCEL OR ENTER
CONFIRM NEW PIN
????
CANCEL OR ENTER
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IC5100 (EMV approval) / Basic TEST
# Terminal Screen Descriptions for Key Operation and Summary
1
Press F7 key.
Enter Terminal Setup Menu.
2
Enter Pin.
(Teaching mode : 0000)
3
Select Basic TEST.
(F4 + Enter key)
4
ICC Card Test.(step 5a)
MSR Card Test.(step 6a)
Modem Test.(step 7a)
Print Test.(step 8a)
5a
IC Card Searching Screen.
6a
MSR TEST.
SWIPE CARD.
6b
View Card Number.
MSR test successful.
Oct 14, 03[10:55]
SWIPE YOUR CARD
1. Terminal Setup
2. Contrast SET
3. Change PIN
PLEASE ENTER PIN
????
CANCEL OR ENTER
2. MSR Card Test
3. Modem Test
3. Print Test
Searching Card…
Please Wait!
SWIPE YOUR CARD
SWIPE YOUR CARD
1234567890123456
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7a
Modem Test.
Setup (step 7b)
Communication (Dialing…)
7b
NO (step 7c)
YES (step 7b1)
7b
1
Input PABX ACCESS code.
7c
Input Telephone Number.
7d
Select Modem Speed.
7e
Select Com Mode.
7f
Select Standard.
Select Func.
3. Communication
PABX ACCESS
3. YES
PABX ACCESS Code
9_
TELEPHONE NO
xxxxxxxxxxxxxxx
Modem Speed
3. 2400 BPS
Com Mode
3. Sync
Standard
3. BELL
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7g
Select Dialing Mode.
8a
Paper Check or
Print Out.
Dialing Mode
3. Blind Mode
<Printer Test>
3. Printing…
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Key, ICON component of IC5100
Bitel co., Ltd.
Keypad(0~9)
Scroll up
Scroll down
Enter key
Power key or
Settlement key
Cancel key
Clear key
IC5100 Manual
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SAM, SIM, RUIM SOCKET
Bitel co., Ltd.
SAM #1
SAM #2 SIM/RUIM #2
SIM/RUIM #1
IC5100 Manual
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Troubleshooting
Problem Cause Follow-up measures
When Power On,
LCD screen do
not operation
Power supply error
LCD contrast error
Terminal error
Confirm a wall socket.
Confirm connection Between a wall socket
and power plug.
Confirm power plug.
Adjust LCD contrast.
Request A/S.
LCD show too
Dark or too
Bright
LCD adjustment error
LCD device error
Terminal error
Adjust LCD contrast.
Request A/S.
Paper is not clear Printer head error
Printer device error
Bad paper
Terminal error
Open the printer cover and Confirm printer
device.
Request A/S.
* Paper keep in dry place.
When Printer pa
per hanging on
Printer device
Bad paper use
Paper Insert error
Terminal error
Use Up key. And eliminate the paper.
Clean paper Insert.
Request A/S.
Character is not
normal at LCD
screen
LCD error
LCD device error
Terminal error
Request A/S.
When card don’t
Read Card Insert error
Bad card use
Terminal error
Confirm insert direction.
Confirm card.
Confirm magnetic line.
Request A/S.
When pinpad do
not operate Pinpad error Confirm connection between terminal and
pinpad.
Request A/S.
When time is not
correct TimeSetting is wrong
Timer error Time Setting. (Date & Time)
Request A/S.
Bitel co., Ltd.
.
Regulatory Information
FCC compliance Information
This device complies with part 15 of FCC Rules. Operation is subject to the following two
conditions: 1. This device may not cause harmful interference, and 2. This device must accept any
interference received. Including interference that may cause undesired operation.
Information to User
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own
expense.
FCC WARNING:
This equipment may generate or use radio frequency energy. Changes or modifications to this
equipment may cause harmful interference unless the modifications are expressly approved in the
instruction manual. The user could lose the authority to operate this equipment if an
unauthorized change or modification is made.
Body-worn Operation
This device was tested for typical body-worn operations with the back of the INDUSTRIAL PDA
POS kept 1.5cm from the body .To maintain compliance with FCC RF exposure compliance
requirements, use only belt-clips, holsters or similar accessories that maintain a 1.5cm separation
distance between the user’s body and the back of the INDUSTRIAL PDA POS, including the
antenna, whether extended or retracted. The use of third-party belt-clips, holsters and similar
accessories should not contain metallic components in its assembly. The use of accessories that
do not satisfy these requirements may not comply with FCC RF exposure composure compliance
requirements, and should be avoided.
CONTACT INFORMATION
Manufacturer Address : 11F Yohyun B/D, 242-29, Nonhyun-dong, Gangnam-gu, Seoul, South Korea
To locate in-country Bitel Co., Ltd. distributors of the IC5100
please refer to the Bitel Co., Ltd. Website http://www.bitel.co.kr/
These distributor(s) represent local contacts for this product.
CORPORATE HEADQUARTERS:
Bitel Co., Ltd.
11F Yohyun B/D, 242-29, Nonhyun-dong, Gangnam-gu, Seoul, South Korea
Tel: 82-2-545-2630
Fax: 82-2-545-0190
Web: http://www.bitel.co.kr/
EUROPEAN UNION “DECLARATION OF CONFORMITY”
DECLARATION OF CONFORMITY
Bitel Co., Ltd.
11F Yohyun B/D, 242-29, Nonhyun-dong, Gangnam-gu, Seoul,
South Korea
declare under our sole responsibility that the product(s)
INDUSTRIAL PDA POS – IC5100
to which this declaration relate(s) is in conformance with the following standards:
EN 301 489-1 V1.8.1:2008
EN 301 489-7 V1.3.1 :2005
EN60950-1:2006
EN 301 511-1 V9.0.2:2003
following the provisions of the 1999/5/EC Directives.

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