BlackBerry RAM10MN BlackBerry Wireless Handheld User Manual user guide

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For RIM internal use only. Not for external distribution.RIM Wireless HandheldUser GuideDRAFT

For RIM internal use only. Not for external distribution.ContentsAbout this guide...........................................................................................................5Overview ................................................................................... 6Audience .................................................................................... 6Conventions............................................................................... 7Related resources...................................................................... 7Messages.........................................................................................................................9Email and PIN messages ....................................................... 10Managing messages ............................................................... 22Address book...............................................................................................................31Adding contacts ...................................................................... 32Managing the address book.................................................. 35Setting address book options................................................ 38Browser..........................................................................................................................39About the handheld browsers .............................................. 40Configuring a browser........................................................... 40Browsing web pages .............................................................. 41Using bookmarks.................................................................... 46Managing the browser........................................................... 51Setting browser options ......................................................... 53Calendar........................................................................................................................55Navigating in the calendar.................................................... 56Managing appointments and meetings............................... 58Setting calendar options ........................................................ 65Other applications......................................................................................................67Tasks ......................................................................................... 68MemoPad................................................................................. 70Calculator................................................................................. 72

For RIM internal use only. Not for external distribution.Alarm........................................................................................ 73Options..........................................................................................................................75Handheld options................................................................... 76Reference...................................................................................................................101Icons........................................................................................ 102Troubleshooting.................................................................... 104Maintenance .......................................................................... 106Index............................................................................................................................107

For RIM internal use only. Not for external distribution.About this guideThis section provides information on the following topics:•Overview •Audience •Conventions •Related resources

About this guide6 User GuideFor RIM internal use only. Not for external distribution.OverviewThis guide provides information on and procedures for using the RIM Wireless Handheld™ and its applications.You can integrate your handheld with the following accounts:•New or existing ISP email account: Your handheld is integrated with a new email account, which is provided by your service provider, or an existing Internet service provider (ISP) email account.•Enterprise email account: Your handheld is integrated with your enterprise email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector. Messages that you send from your handheld are sent from your existing corporate email account.Depending on your service provider’s plan or your integration option, some applications might not be available on your handheld. Contact your service provider for more information on available services.AudienceThis guide is a reference for RIM® handheld users.

ConventionsBlackBerry Wireless Handheld 7For RIM internal use only. Not for external distribution.ConventionsThis guide uses the following conventions:Related resourcesRefer to the following resources for additional information:Icon DescriptionWarning: Warnings advise you that failure to take or avoid a specific action can result in data loss or physical damage.Note: Notes contain important information on the associated topic.Tip: Tips provide optional or time-saving information on the associated topic.Prerequisite: Prerequisites are required conditions for the associated topic.Resource DescriptionGetting Started and Quick Reference CardThis card provides you with the steps that you must complete to set up your handheld and provides shortcuts and tips for using your handheld.BlackBerry Desktop Software Online HelpEach tool in the desktop software offers online Help to guide you and answer your questions. To view procedures for and information on the desktop software’s tools, in any active window, click Help.BlackBerry Web Client Online HelpIf you integrate your desktop software with a new email account or an existing ISP account, you configure your email settings in the BlackBerry Web Client. For information on configuring and using the Web Client, in any Web Client window, click Help.www.blackberry.com/support This web site provides frequently asked questions and documentation for all BlackBerry products.

About this guide8 User GuideFor RIM internal use only. Not for external distribution.

For RIM internal use only. Not for external distribution.1MessagesThis section provides information on the following topics:•Email and PIN messages •Opening messages •Sending email and PIN messages •Managing address book attachments •Managing file attachments •Setting message options •Managing messages •Saving messages •Deleting messages •Reconciling email messages •Filing email messages •Searching for messages •Marking messages

1: Messages10 User GuideFor RIM internal use only. Not for external distribution.Email and PIN messagesYou can send and receive email messages. Email messages that are sent from or received by your handheld are routed through an existing email account.You can also send and receive PIN messages. A personal identification number (PIN) uniquely identifies each RIM® handheld on the network. If you know another person’s handheld PIN, you can send a PIN message to that person. PIN messages are not routed through an existing email account.Opening messagesYou can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users.Long messages are sent to your handheld in sections. As you read the first section, the next section is sent to your handheld automatically.Open a message1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click a message. A menu appears.3. Click Open. The message appears.Tip: To locate your handheld PIN, on the Home screen, click the Options icon. The Options screen appears. Click Status. The PIN field displays your PIN.Tip: If, on the Message List Options screen, you set the Auto More field to No, you can request more of a long message manually. In the open message, click the trackwheel. A menu appears.•To request the next section of the message, click More.•To request the rest of the message, click More All.Refer to "Set message options" on page 20 for more information.

Email and PIN messagesBlackBerry Wireless Handheld 11For RIM internal use only. Not for external distribution.Sending email and PIN messagesSend a message1. On the Home screen, click the Compose icon. The To screen appears.2. Click [Use Once]. A menu appears.3. Select one of the following options:•To send an email message, click Email. The One Time Email screen appears.•To send a PIN message, click PIN. The One Time PIN screen appears.To screen menu — Email item4. Type an email address or PIN number. 5. Click the trackwheel. A menu appears.Prerequisite: To send messages, the following requirements must be met:•The wireless coverage indicator must show a level of wireless coverage.•GPRS must appear with the wireless coverage indicator on the Home screen.

1: Messages12 User GuideFor RIM internal use only. Not for external distribution.6. Click Continue.7. In the Subject field, type a subject.8. Press the Enter key.9. Type a message.10. Click the trackwheel. A menu appears.11. Select one of the following options: •To save a draft of the message without sending it, click Save Draft.•To send the message, click Send.If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.Send a message to a contact in your address book1. On the Home screen, click the Compose icon. The To screen appears.2. Click a contact. A menu appears.3. Select one of the following options:•To send an email message, click Email <contact name>. •To send a PIN message, click PIN <contact name>. Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6. Tip: To send the message from a specific service (for example, Desktop or Web Client), scroll to the top of the message. In the Using field, press the Space key until the preferred service appears. Any subsequent messages are also sent from this service.Tip: To search for a contact name, type the first letters of the name.

Email and PIN messagesBlackBerry Wireless Handheld 13For RIM internal use only. Not for external distribution.4. In the Subject field, type a subject. 5. Press the Enter key.6. Type a message.7. Click the trackwheel. A menu appears.8. Click Send. The message is sent.Send an email message using a linkLinks to email addresses appear as underlined text.1. Click an email address link. A menu appears.2. Click Email.3. In the Subject field, type a subject. 4. Press the Enter key.5. Type a message.6. Click the trackwheel. A menu appears.7. Click Send. The message is sent.Reply to a message1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click a message. A menu appears. 3. Select one of the following options:•To reply to only the sender, click Reply.•To reply to the sender and all recipients of the original message, click Reply To All.4. Type a message. Tip: To delete the original message from the reply, click the trackwheel. A menu appears. Click Delete Original Text.

1: Messages14 User GuideFor RIM internal use only. Not for external distribution.5. Click the trackwheel. A menu appears.6. Click Send. The message is sent.Forward a message1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click a message. A menu appears.3. Click Forward. The Select Address screen appears.4. Click a contact. A menu appears.5. Select one of the following options:•To send an email message, click Email <contact name>.•To send a PIN message, click PIN <contact name>.6. Type a message. 7. Click the trackwheel. A menu appears.8. Click Send. The message is sent.Resend a message1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click a message. A menu appears.3. Click Open. The message appears.4. Click the trackwheel. A menu appears.5. Click Resend. The message is sent.Edit and resend a message1. On the Home screen, click the Messages icon. The Messages screen appears.

Email and PIN messagesBlackBerry Wireless Handheld 15For RIM internal use only. Not for external distribution.2. Click a sent message. A menu appears.3. Click Open. The message appears.4. Click the trackwheel. A menu appears.5. Click Edit. The message appears.6. Edit the message. 7. Click the trackwheel. A menu appears.8. Click Send. The message is sent.Managing address book attachmentsYou can send and receive messages with address book attachments. An address book attachment contains contact information that recipients of the message can view and add to their address book.Send an address book attachment1. On the Home screen, click the Compose icon. The To screen appears. 2. Click a contact. A menu appears.3. Select one of the following options:•To send an email message, click Email <contact name>.•To send a PIN message, click PIN <contact name>.4. Type a message.5. Click the trackwheel. A menu appears.6. Click Attach Address. The Attach screen appears.7. Click a contact. A menu appears.Tip: To replace a contact, place your cursor in the To field. Click a contact. A menu appears. Click Change Address.

1: Messages16 User GuideFor RIM internal use only. Not for external distribution.8. Click Continue. The contact information is attached to the message.Composing a message — Address book attachment9. Click the trackwheel. A menu appears.10. Click Send. The message and attachment are sent.Open an address book attachment1. In a message with an address book attachment, place your cursor in the name of the address book attachment. Open email message with address book attachment2. Click the trackwheel. A menu appears.

Email and PIN messagesBlackBerry Wireless Handheld 17For RIM internal use only. Not for external distribution.3. Click View Attachment. The contact information appears.4. Click the trackwheel. A menu appears.5. Select one of the following options:•To add the contact information to your address book, click Add To Address Book.•To update the contact information that is in your address book, click Update Address.•To return to the open message, click Close. Managing file attachmentsIf the attachment service is loaded on your handheld, you can open file attachments on your handheld. You can open attachments with a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension.Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file extension, the following requirements must be met:•Your handheld must be integrated with an enterprise email account.•Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.To open file attachments with a .zip or .html file extension, the following additional requirement must be met:•Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 Service Pack 2 or later for Lotus Domino.

1: Messages18 User GuideFor RIM internal use only. Not for external distribution.Open the table of contents of a file attachment1. In a message with a file attachment, click the trackwheel. A menu appears.2. Click Open Attachment. The Attachments screen appears.3. Click Table of Contents. A menu appears.4. Click Retrieve. The table of contents appears.Open a file attachment1. In a message with a file attachment, click the trackwheel. A menu appears.2. Click Open Attachment. The Attachment screen appears.Spreadsheet format Document formatTip: To request the content for a table of contents item, click the item. A menu appears. Click Retrieve. The content appears.Note: If you retrieve a .pdf file that is password protected, you must type the password. On the Attachment screen, click the trackwheel. A menu appears. Click Password. Type the password. Click the trackwheel. The Attachment screen appears.

Email and PIN messagesBlackBerry Wireless Handheld 19For RIM internal use only. Not for external distribution.3. Click Full Content. A menu appears.4. Click Retrieve. The content appears.Navigate in spreadsheet format1. In spreadsheet format, click the trackwheel. A menu appears.2. Select one of the following options:•To move to a specific worksheet, click Select Worksheet. A dialog box appears. Click a worksheet.•To view the previous worksheet, click Prev Sheet.•To view the next worksheet, click Next Sheet.•To move to a specific cell, click Go to Cell. A dialog appears. Type the cell coordinates (for example, C16). Click the trackwheel.•To view the contents of a cell, click View Cell.Set file attachment options1. In a file attachment, click the trackwheel. A menu appears.2. Click Options. The Options screen appears.3. In the following fields, press the Space key until the preferred option appears:Tip: In document format, links to tables appear as underlined text. To open a table, click a table link. A menu appears. Click Retrieve.Field Description DefaultSheet Outline Cells Set whether the grid appears in spreadsheet format. YesSheet Horizontal Scroll Set whether the information in spreadsheet cells wraps around when you scroll horizontally.NoSheet Vertical Scroll Set whether the information in spreadsheet cells wraps around when you scroll vertically. No

1: Messages20 User GuideFor RIM internal use only. Not for external distribution.4. Click the trackwheel. A menu appears.5. Click Save. The options are saved.Setting message optionsSet message options1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click the trackwheel. A menu appears.3. Click Options. The Message List Options screen appears.Sheet Column Width Set the column width for the spreadsheet. MediumSheet Display Labels Set whether spreadsheet columns are labeled with letters and rows are labeled with numbers.YesCase Sensitive Search Set whether the Find feature is case sensitive when it searches attachments. NoFont Family Set the font for attachments. SystemFont Size Set the font size for attachments. Large FontPrerequisite: To set the Hide Filed Messages and Delete On options, your handheld must be integrated with an enterprise email account. To set the Wireless Reconcile and Conflicts options, one of the following requirements must be met:•Enterprise email account: Your handheld must be enabled for wireless email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.•New or existing ISP email account: Your handheld must be enabled for wireless email reconciliation on the BlackBerry Web Client.Field Description Default

Email and PIN messagesBlackBerry Wireless Handheld 21For RIM internal use only. Not for external distribution.4. In the following fields, press the Space key until the preferred option appears:5. Click the trackwheel. A menu appears.6. Click Save. The options are saved.Set the importance level of a message1. In a message, click the trackwheel. A menu appears.2. Click Options. The Current Message Options screen appears.Field Description DefaultDisplay Time Set whether the Messages screen displays the time that a message is sent or received. YesDisplay Name Set whether the Messages screen displays the name of the sender or recipient. YesConfirm Delete Set whether you are prompted before messages are deleted. YesHide Filed Messages Set whether the Messages screen displays filed email messages. YesConsider PIN Level 1 Set whether PIN messages are considered as high importance messages. YesAuto More Set whether the next section of a long message or attachment is delivered to your handheld automatically.YesDelete On Set whether email messages are deleted from your handheld only or from both your handheld and computer during an email reconciliation.Mailbox & HandheldWireless Reconcile Set whether messages are reconciled over the wireless network between your handheld and your computer.OnConflicts Set whether your handheld or your computer takes precedence if a message is moved or deleted from both locations.Mailbox wins

1: Messages22 User GuideFor RIM internal use only. Not for external distribution.3. In the following field, press the Space key until the preferred option appears:4. Click the trackwheel. A menu appears.5. Click Save. The option is saved.Managing messagesSaving messagesYou can save important messages in the Saved Messages application. If your handheld must delete messages to free memory, it does not delete saved messages.Save a message1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click a message. A menu appears.Field Description DefaultImportance Set the priority level of the message. Normal

Managing messagesBlackBerry Wireless Handheld 23For RIM internal use only. Not for external distribution.3. Click Save. The message is saved in the Saved Messages application.Deleting messagesYou should delete unnecessary messages from your handheld. If your handheld memory is full, your handheld deletes the oldest messages from the Messages application to accommodate new ones.Delete a message1. Select one of the following options:•To delete a message from the Messages application, on the Home screen, click the Messages icon. •To delete a message from the Saved Messages application, on the Home screen, click the Saved Messages icon. 2. Click a message. A menu appears.3. Click Delete. A dialog box appears.4. Click Delete. The message is deleted.Delete messages prior to a specific date1. Select one of the following options:•To delete messages from the Messages application, on the Home screen, click the Messages icon. •To delete messages from the Saved Messages application, on the Home screen, click the Saved Messages icon. Tip: To open a saved message, on the Home screen, click the Saved Messages icon.Note: If, on the Message List Options screen, the Delete On option is set to Mailbox & Handheld, messages that you delete on your handheld are also deleted from your computer during email reconciliation. Refer to "Set message options" on page 20 for more information.

1: Messages24 User GuideFor RIM internal use only. Not for external distribution.2. Click a date. A menu appears.3. Click Delete Prior. A dialog box appears. 4. Click Delete. The messages are deleted.Empty the deleted messages folder on your computer from your handheld1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click the trackwheel. A menu appears.3. Click Purge Deleted Items. A dialog box appears.4. Click Yes. The Deleted Items folder on your computer is emptied.Reconciling email messagesWhen email messages are reconciled, any message that you open, file, or delete on your handheld is also opened, filed, or deleted on your computer depending on how you set your message options. Note: Email messages that are deleted using the Delete Prior menu item are not deleted from your computer during email reconciliation.Prerequisite: To delete messages from the Deleted Items folder on your computer, the following requirements must be met:•Your handheld must be integrated with an enterprise email account.•Your handheld must be enabled on the BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange.•Wireless email reconciliation must be enabled on your handheld. Refer to "Set message options" on page 20 for more information.Lotus Domino If you use Lotus Notes, opened and unopened messages are not reconciled between your computer and your handheld.

Managing messagesBlackBerry Wireless Handheld 25For RIM internal use only. Not for external distribution.If wireless email reconciliation is not enabled on your handheld, you must use the BlackBerry Desktop Software to reconcile your handheld and desktop messages. Refer to the Desktop Software: Intellisync Help for more information.If wireless email reconciliation is enabled on your handheld, your handheld and desktop messages are reconciled over the wireless network automatically. Refer to "Set message options" on page 20 for more information on enabling wireless email reconciliation. Filing email messagesFile an email message1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click an email message. A menu appears.3. Click File. The Select Folder screen appears.Tip: If wireless email reconciliation is enabled on your handheld, you can reconcile email messages manually. Click the Messages icon. The Messages screen appears. Click the trackwheel. A menu appears. Click Reconcile Now.Note: In Microsoft Exchange, when a message is permanently deleted on the desktop, it will not be reconciled with the handheld.Prerequisite: To file email messages, the following requirements must be met:•Your handheld must be integrated with an enterprise email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector.•You have folders in your desktop email program.•You reconciled your email messages so that the folders from your desktop email program appear on your handheld.

1: Messages26 User GuideFor RIM internal use only. Not for external distribution.Select Folder screen4. Click a folder. A menu appears. 5. Click File. The message is filed.Searching for messagesSearch for a message1. On the Home screen, click the Search Messages icon. The Search screen appears. Tip: To expand a folder on the Select Folder screen, click a folder with a plus sign (+) beside it. A menu appears. Click Expand.To collapse a folder, click a folder with a minus sign (-) beside it. A menu appears. Click Collapse.Tip: To display filed messages on the Messages screen, set the Hide Filed Messages option on the Message List Options screen to No.To remove a filed message from a folder, file the message in the Inbox folder.

Managing messagesBlackBerry Wireless Handheld 27For RIM internal use only. Not for external distribution.Search screen — Specifying search criteria2. In one or more of the following fields, type message information:3. In one or more of the following fields, press the Space key until the preferred option appears:Field DescriptionName Type a name, email address or PIN.Subject Type text that the handheld should search for in the subject of messages.Message Type text that the handheld should search for in the body of messages.Field Description DefaultIn Set the address field in which you want to search. Any Address FieldFolder Set the folder in which you want to search.!To select a folder, press the Space key. The Select Folder screen appears. Click a folder. A menu appears. Click Select Folder.All FoldersShow Set whether you want to search for sent, received, or saved messages. Sent and ReceivedType Set the type of message for which you want to search. All

1: Messages28 User GuideFor RIM internal use only. Not for external distribution.4. Click the trackwheel. A menu appears.5. Select one of the following options:•To perform a search without saving the search criteria, click Search. •To save the search criteria, click Save. The Save Search screen appears. Type a name and a shortcut key for your search. Click the trackwheel. A menu appears. Click Save. View, edit, or delete a saved search1. On the Home screen, click the Search Messages icon. The Search screen appears.2. Click the trackwheel. A menu appears.3. Click Recall. Your saved searches appear.4. Click a search. A menu appears.5. Select one of the following options:•To view the search criteria, click Select Search.•To edit the search criteria, click Edit Search. Edit the search criteria. Click the trackwheel. A menu appears. Click Save. •To delete the search, click Delete Search. A dialog box appears. Click Delete.Search for a message by sender, recipient, or subject1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click a message. A menu appears.3. Select one of the following options:Tip: To view the criteria of your last search quickly, on the Search screen, click the trackwheel. Click Last. The Search screen displays the criteria of the last search that you performed.

Managing messagesBlackBerry Wireless Handheld 29For RIM internal use only. Not for external distribution.•To search for all messages that relate to the sender of the selected message, click Search Sender. •To search for all messages that relate to the recipient of the selected message, click Search Recipient.•To search for messages with the same subject as the selected message, click Search Subject. Messages screen menu — Search Sender itemMarking messagesMark a message as unopened or opened1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click a message. A menu appears.3. Select one of the following options:•To mark the message as opened, click Mark Opened. •To mark the message as unopened, click Mark Unopened.

1: Messages30 User GuideFor RIM internal use only. Not for external distribution.Mark messages prior to a specific date as opened1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click a date. A menu appears.3. Click Mark Prior Opened. All messages prior to the selected date are marked as opened.

For RIM internal use only. Not for external distribution.2Address bookThis section provides information on the following topics:•Adding contacts •Managing the address book •Setting address book options

2: Address book32 User GuideFor RIM internal use only. Not for external distribution.Adding contactsCreate a contact1. On the Home screen, click the Address Book icon. The Find screen appears.2. Click the trackwheel. A menu appears.3. Click New Address. The New Address screen appears.New Address screen4. In one or more of the following fields, type contact information:Enterprise email account You can import contacts from your desktop email program. Refer to the Desktop Software: Backup and Restore Help for more information.Field DescriptionSalutation Type a salutation (for example, Mr., Ms., Dr.).First Type a first name. Last Type a last name.Email Type an email address. Press the Space key to insert the at sign (@); press it again to insert a period.!To add more than one email address for the contact, click the trackwheel. A menu appears. Click Add Email Address.

Adding contactsBlackBerry Wireless Handheld 33For RIM internal use only. Not for external distribution.5. Click the trackwheel. A menu appears. 6. Click Save. The contact is saved.Create a groupAfter you create contacts, you can create a group. If you send an email message to a group, the message is sent to all group members at the same time.1. On the Home screen, click the Address Book icon. The Find screen appears.2. Click the trackwheel. A menu appears.Company Type a company name.Title Type a job title.Work, Home, Mobile, Pager Type the appropriate phone number.!To insert an extension, type x or ext. Type the extension number.Fax Type a fax number.PIN Type a BlackBerry handheld personal identification number. Address 1 Type a street address. Address 2 Type any additional address information. City Type a city.State/Prov Type a state or province. ZIP/Postal Code Type a ZIP code or postal code. Country Type a country. User 1, User 2, User 3, User 4 Type additional information (for example, a birthday or anniversary). !To change the name of a user-defined field for all contacts, click the trackwheel. A menu appears. Click Change Field Name.Notes Type any notes.Field Description

2: Address book34 User GuideFor RIM internal use only. Not for external distribution.3. Click New Group. The New Group screen appears.4. Type a group name.5. Click the trackwheel. A menu appears.6. Click Add Member. The Select Address screen appears.7. Click a contact. A menu appears. 8. Click Continue. The New Group screen appears with the contact added as a new member.9. To add more contacts to your group, repeat steps 5 through 8. 10. Click the trackwheel. A menu appears. 11. Click Save Group. The group is saved.Add contact information from the Messages screenYou can add a sender’s email address or PIN from a message.1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click a message. A menu appears.3. Click Open. The message appears.4. Click the trackwheel. A menu appears.5. Click Add To Address Book. The New Address screen appears.6. Type contact information.7. Click the trackwheel. A menu appears.8. Click Save. The contact is saved.Add contact information from a linkLinks for email addresses appear as underlined text.1. Click an email address. A menu appears.

Managing the address bookBlackBerry Wireless Handheld 35For RIM internal use only. Not for external distribution.2. Click Add To Address Book. The New Address screen appears.3. Type contact information.4. Click the trackwheel. A menu appears.5. Click Save. The contact is saved.Managing the address bookOpen a contact or group1. On the Home screen, click the Address Book icon. The Find screen appears.2. Select one of the following options:•Click a contact. A menu appears. Click View. The contact information appears.•Click a group. A menu appears. Click View Group. The group member list appears.Edit a contact1. On the Home screen, click the Address Book icon. The Find screen appears.2. Click a contact. A menu appears. 3. Click Edit. The Edit Address screen appears. 4. Edit the contact information.5. Click the trackwheel. A menu appears.6. Click Save. The edited contact is saved.Tip: To view information for a contact in the group, click the contact. A menu appears. Click View Member.

2: Address book36 User GuideFor RIM internal use only. Not for external distribution.Edit a group1. On the Home screen, click the Address Book icon. The Find screen appears.2. Click a group. A menu appears. 3. Click Edit Group. The Edit Group screen appears. 4. Click a contact. A menu appears. 5. Select one of the following options: •To delete the contact, click Delete Member. A dialog box appears. Click Delete. Proceed to step 8.•To replace the contact with another contact, click Change Member. The Select Address screen appears.•To add a contact, click Add Member. The Select Address screen appears.6. Click a contact. A menu appears.7. Click Continue. The Edit Group screen appears.8. Click the trackwheel. A menu appears.9. Click Save Group. The edited group is saved.Delete a contact or groupIf you delete a group, the individual contacts still appear in your address book.1. On the Home screen, click the Address Book icon. The Find screen appears.2. Select one of the following options: •Click a contact. A menu appears. Click Delete. •Click a group. A menu appears. Click Delete Group. A dialog box appears.

Managing the address bookBlackBerry Wireless Handheld 37For RIM internal use only. Not for external distribution.3. Click Delete. The contact or group is deleted.Search for a contact in a remote address bookYou can search for contact information in your company’s Global Address List or Notes Address Book.1. On the Home screen, click the Address Book icon. The Find screen appears.2. Type a contact name.3. Click the trackwheel. A menu appears. 4. Click Lookup. The Find screen displays the search status and indicates when the search is complete.5. Click the trackwheel. A menu appears. 6. Click View Lookup. The results of your search appear.7. Click a contact. A menu appears.8. Click one of the following menu items: Prerequisite: To search for contacts in a remote address book, the following requirements must be met:•Your handheld must be integrated with an enterprise email account.•Your handheld must be enabled for Remote Address Lookup on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.Menu item DescriptionLookup enables you to specify or edit search criteriaResolve adds the selected contact to your address book temporarilyAdd adds the selected contact to your address bookAdd All adds all the contacts to your address bookDelete deletes the selected contact from the search resultsDelete Lookup deletes the search resultsView displays the selected contact’s information

2: Address book38 User GuideFor RIM internal use only. Not for external distribution.Setting address book optionsSet address book options1. On the Home screen, click the Address Book icon. The Find screen appears.2. Click the trackwheel. A menu appears. 3. Click Options. The Address Book Options screen appears. 4. In the following fields, press the Space key until the preferred option appears:5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved.Get More Results requests more search results from the BlackBerry Enterprise Server (the server sends a maximum of 20 results at one time)Field Option DefaultSort By Set how your contacts are sorted. First NameConfirm Delete Set whether you are prompted before contacts are deleted. YesAllow Duplicate Names Set whether the same name can appear more than once in your address book. YesMenu item Description

For RIM internal use only. Not for external distribution.3BrowserDepending on your service provider’s plan, a browser or some browser features might not be available on your handheld. Contact your service provider for more information on available services.This section provides information on the following topics:•About the handheld browsers•Configuring a browser•Browsing web pages•Using bookmarks•Managing the browser•Setting browser options

3: Browser40 User GuideFor RIM internal use only. Not for external distribution.About the handheld browsersYour handheld supports the following browser types:•Wireless Application Protocol (WAP) Browser: Use this browser to open web pages using your service provider’s gateway. The options and available services vary depending on your service provider.•BlackBerry Browser: Use this browser to open web pages using your corporate Mobile Data Service.Configuring a browserConfigure a browserYou can change the home page for a browser.1. On the Home screen, click a browser icon. A startup screen appears.2. Click the trackwheel. A menu appears.3. Click Options. The Browser Options screen appears.4. Click Browser Configuration. The Browser Configuration screen appears.5. In the Home Page Address field, type a URL.Prerequisite: To use the BlackBerry Browser, the following requirement must be met:•Your handheld must be enabled for Mobile Data Service on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

Browsing web pagesBlackBerry Wireless Handheld 41For RIM internal use only. Not for external distribution.6. In the following fields, press the Space key until the preferred option appears.7. Click the trackwheel. A menu appears.8. Click Save Options. The configuration is saved.Browsing web pagesThe browser is optimized to view WML and HTML web pages.Open a web page by typing a URL1. On the Home screen, click a browser icon. The startup screen appears.2. Click the trackwheel. A menu appears.3. Click Go To. A dialog box appears.4. In the Go To field, type a URL.Field Description DefaultShow Images Set whether images load when you open a web page. On WML & HTML PagesShow Image Placeholders Set whether image placeholders appear if images do not load. NoContent Mode Set the type of content that your browser accepts. WML & HTML Warning: Do not change the information in any other fields on this screen.Prerequisite: To browse web pages, the following requirements must be met:•The wireless coverage indicator must show a level of wireless coverage.•GPRS must appear with the wireless coverage indicator on the Home screen.

3: Browser42 User GuideFor RIM internal use only. Not for external distribution.Go To field — Typing a URL5. Click OK. The browser requests the web page.Open a web page from a linkLinks to web pages appear as underlined text and usually contain the name or URL of a web page. 1. Click a link. A menu appears.2. Click Get Link. The browser requests the web page.Cancel a web page request1. While a web page is loading, click the trackwheel. A menu appears.2. Click Stop. The browser stops requesting the web page.Tip: Press the Space key to insert a period. Press a Shift key + the Space key to insert a slash mark (/).Tip: To open a web page from a link quickly, select the link and hold the trackwheel.

Browsing web pagesBlackBerry Wireless Handheld 43For RIM internal use only. Not for external distribution.Navigate on a web pageNavigation on a web page varies according to the layout on each page and the items that you have selected. A web page can contain customized menu items or links.1. On a web page, select one of the following options:•To select a menu item, click the trackwheel. A menu appears. Click a menu item.•To select a link on a web page, click the link. Navigate between web pages1. On a web page, click the trackwheel. A menu appears.2. Select one of the following options:•To move back a page, click Previous or press the Escape button.•To move forward a page, click Next.View images on a web page1. On a web page, click an image or image placeholder. A menu appears. 2. Select one of the following options:•To view the image on its own page, click Full Image.•To load more images on the web page, click More Images.•To load all the images on the web page, click All Images.Tip: To see a list of browser shortcut keys, click the trackwheel. A menu appears. Click Help.

3: Browser44 User GuideFor RIM internal use only. Not for external distribution.Refresh a web pageYou can refresh a web page to view the most current information, or if a web page stops responding. 1. On a web page, click the trackwheel. A menu appears.2. Click Refresh. The web page is refreshed.Save a web page to the Messages screenYou can save a web page to your Messages screen instead of creating a bookmark that appears on the Bookmarks screen. 1. On a web page, click the trackwheel. A menu appears.2. Select one of the following options:•If the web page is not loaded yet, click Save Request.•If the web page is loaded, click Save Page. The requested web page is saved as a message on the Messages screen.View the URL of a web pageYou can view the URL of a web page while you browse it.1. On a web page, click the trackwheel. A menu appears.2. Click Page Address. The Address dialog box displays the address of the web page. Tip: To open a web page from the Messages screen, click a saved web page. A menu appears. Click Open Page.

Browsing web pagesBlackBerry Wireless Handheld 45For RIM internal use only. Not for external distribution.View the security settings for a web page1. On a web page, click one of the following icons:A dialog box displays security setting information.Download applicationsYou can download applications to use on your handheld.1. On a web page, click an application link. A menu appears.2. Click Get Link. The application information appears.Application information3. Click Download. A dialog box appears.4. Click OK. The application is downloaded.The new application is added to your handheld.Icon Descriptionbrowser connection to the web page is securebrowser connection to the web page is not secureNote: Research In Motion does not in any way endorse or guarantee the security of third-party applications, and your usage of third-party applications is your sole responsibility.

3: Browser46 User GuideFor RIM internal use only. Not for external distribution.Using bookmarksYou can save the addresses of your favorite web pages as bookmarks. Bookmarks appear in the browser, on the Bookmarks screen.Create a bookmark1. On a web page, click the trackwheel. A menu appears.2. Click Add Bookmark. The Add Bookmark dialog box appears.Add Bookmark dialog box3. In the following fields, review or edit the information:Field Description DefaultTitle This field displays the name of the bookmark. —Create in Set the folder in which the bookmark is saved. !To set a different folder, click Change Folder. The Bookmarks screen appears. Click a folder. A menu appears. Click Select Folder.Refer to "Create a folder for bookmarks" on page 49 for more information.Browser Bookmarks

Using bookmarksBlackBerry Wireless Handheld 47For RIM internal use only. Not for external distribution.4. Click Add. The bookmark is saved.Open a bookmark1. In a browser, click the trackwheel. A menu appears.2. Click Bookmarks. The Bookmarks screen appears.3. Click a bookmark. A menu appears.4. Click Get Link. The browser requests the web page.Edit a bookmark1. In a browser, click the trackwheel. A menu appears.2. Click Bookmarks. The Bookmarks screen appears.3. Click a bookmark. A menu appears.4. Click Edit Bookmark. A dialog box appears.5. Edit the bookmark.Make Available OfflineSet whether you can view the web page when you are not connected to the wireless network. When you view a web page offline, it displays the information that was current when you saved the bookmark.!To select or clear the check box, press the Space key. clearedField Description Default

3: Browser48 User GuideFor RIM internal use only. Not for external distribution.Bookmarks screen — Editing a bookmark6. Click Accept. The edited bookmark is saved.Move a bookmark1. In a browser, click the trackwheel. A menu appears.2. Click Bookmarks. The Bookmarks screen appears.3. Click a bookmark. A menu appears.4. Select one of the following options:•To move the bookmark one item higher in the list, click Move Bookmark Up. •To move the bookmark one item lower in the list, click Move Bookmark Down.•To move the bookmark to another folder, click Move Bookmark. The Select Destination Folder screen appears. Click a folder. A menu appears. Click Select Folder.Note: To change the Make Available Offline option, you must create the bookmark again. Refer to "Create a bookmark" on page 46 for more information.

Using bookmarksBlackBerry Wireless Handheld 49For RIM internal use only. Not for external distribution.Delete a bookmark1. In a browser, click the trackwheel. A menu appears.2. Click Bookmarks. The Bookmarks screen appears.3. Click a bookmark. A menu appears.4. Click Delete Bookmark. A dialog box appears.5. Click Delete. The bookmark is deleted.Create a folder for bookmarksYou can create folders within the Bookmarks folder. 1. In a browser, click the trackwheel. A menu appears.2. Click Bookmarks. The Bookmarks screen appears.3. Click the trackwheel. A menu appears.4. Click View Bookmark Subfolders. The Bookmarks screen appears.5. Click the trackwheel. A menu appears. 6. Click Add Subfolder. A dialog box appears. Note: You cannot delete the Home Page bookmark.

3: Browser50 User GuideFor RIM internal use only. Not for external distribution.Bookmarks screen — Creating a folder7. In the Enter subfolder name field, type a name for the folder. 8. Click OK. The folder is saved.Rename a folder for bookmarks1. In a browser, click the trackwheel. A menu appears.2. Click Bookmarks. The Bookmarks screen appears.3. Click the trackwheel. A menu appears.4. Click View Bookmark Subfolders. The Bookmarks screen appears.5. Click a folder. A menu appears.6. Click Rename Folder. A dialog box appears.7. In the Enter subfolder name field, type a new name for the folder.8. Click OK. The renamed folder is saved.Move between folders for bookmarksFolders that contain other folders are marked with a plus sign (+).

Managing the browserBlackBerry Wireless Handheld 51For RIM internal use only. Not for external distribution.1. On the Bookmarks screen, select one of the following options:•To select a folder, click the trackwheel. A menu appears. Click Select Folder.•To open a folder, click the trackwheel. A menu appears. Click Open Folder. •To move up a folder level, click the trackwheel. A menu appears. Click Move Up. •To move to the Bookmarks folder, click the trackwheel. A menu appears. Click Go to Root.Managing the browserClose a web page1. In a browser, press the Escape button. The previous screen appears.Hide the browserYou can hide the browser while you use other applications on your handheld.1. In a browser, click the trackwheel. A menu appears.2. Click Hide. The previous screen appears.3. To return to the browser, on the Home screen, click the browser icon. The last web page that you viewed appears.Close the browserClosing the browser disconnects it from the wireless network.1. In a browser, click the trackwheel. A menu appears.

3: Browser52 User GuideFor RIM internal use only. Not for external distribution.2. Click Close. View the browser historyThe browser saves a list of the last 20 web pages that you visited during your browser session. 1. On a web page, click the trackwheel. A menu appears.2. Click History. The History screen appears.Clear a browser cacheYou can clear the browser caches to free memory on your handheld. Each cache can store up to ten items.1. In the browser, click the trackwheel. A menu appears.2. Click Options. The Browser Options screen appears.3. Click General Properties. The General Properties screen appears. 4. Click the trackwheel. A menu appears.5. Select one of the following options:•To clear rendered pages, click Clear Page Cache.•To clear server data, click Clear Raw Data Cache.•To clear rendered pages and server data, click Clear Content Caches.•To clear browser cookies, click Clear Cookie Cache. •To clear content that was sent to your handheld, click Clear Persistent Cache.Tip: To close the browser quickly, press and hold the Escape button.

Setting browser optionsBlackBerry Wireless Handheld 53For RIM internal use only. Not for external distribution.View the browser connection informationYou can view the host name of a web page, the duration of your browser session, and the amount of data sent and received by your browser. 1. On a web page, click one of the following icons:A dialog box displays the browser connection information.Setting browser optionsSet browser options1. In a browser, click the trackwheel. A menu appears.2. Click Options. The Browser Options screen appears.3. Click General Properties. The General Properties screen appears. 4. In the following check boxes, press the Space key to select or clear the option:5. Click the trackwheel. A menu appears.6. Click Save Options. The options are saved.Icon Descriptionbrowser is connected to the wireless networkbrowser is not connected to the wireless networkField Description DefaultConfirm close on Escape Set whether you are prompted before the browser closes when you press the Escape button. clearedConfirm execute scripts Set whether you are prompted before scripts are run. cleared

3: Browser54 User GuideFor RIM internal use only. Not for external distribution.

For RIM internal use only. Not for external distribution.4CalendarThis section provides information on the following topics: •Navigating in the calendar•Managing appointments and meetings•Setting calendar options

4: Calendar56 User GuideFor RIM internal use only. Not for external distribution.Navigating in the calendarChange the calendar format1. On the Home screen, click the Calendar icon. The calendar appears.2. Click the trackwheel. A menu appears.3. Select one of the following options:•To view your schedule for one day, click View Day.•To view a list of your appointments and meetings, grouped by day, click View Agenda.•To view your schedule for one week, click View Week.•To view your schedule for one month, click View Month.Day format Agenda formatnavigation bar

Navigating in the calendarBlackBerry Wireless Handheld 57For RIM internal use only. Not for external distribution.View the current date1. On the Home screen, click the Calendar icon. The calendar appears.2. Click the trackwheel. A menu appears.3. Click Today. The current date appears.View a specific date1. On the Home screen, click the Calendar icon. The calendar appears.2. Click the trackwheel. A menu appears.3. Click Go to Date. A dialog box appears.4. In the Go to Date field, press the Space key until the preferred options appear.5. Click the trackwheel. The date appears.Week format Month formatTip: To change days quickly in Day format, scroll to the navigation bar. Click a day.

4: Calendar58 User GuideFor RIM internal use only. Not for external distribution.View the next or previous date1. On the Home screen, click the Calendar icon. The calendar appears. 2. Click the trackwheel. A menu appears.3. Select one of the following options:Managing appointments and meetingsAn appointment is a scheduled amount of time in the calendar. A meeting is an appointment to which contacts are invited. Format OptionDay To view that day in the next week, click Next Week. To view that day in the previous week, click Prev Week. Agenda To view the next day on which you have an appointment or meeting, click Next Day. To view the previous day on which you have an appointment or meeting, click Prev Day. Week To view the next week, click Next Week. To view the previous week, click Prev Week. Month To view the next month, click Next Month.To view the previous month, click Prev Month.To view that month in the next year, click Next Year. To view that month in the previous year, click Prev Year. Prerequisite: To manage meetings on your handheld, the following requirements must be met:•Your handheld must be integrated with an enterprise email account.•Your handheld must be enabled on a BlackBerry Enterprise Server version 2.1 or later.•Wireless calendar synchronization is enabled. Refer to the Desktop Software: Intellisync Help for more information.

Managing appointments and meetingsBlackBerry Wireless Handheld 59For RIM internal use only. Not for external distribution.Create an appointment or meeting1. On the Home screen, click the Calendar icon. The calendar appears.2. Click the trackwheel. A menu appears.3. Click New. The New Appointment screen appears. New Appointment screen4. In the following fields, type the appointment information:5. In the following fields, press the Space key until the preferred option appears:Field DescriptionSubject Type the subject of the appointment.Location Type the location of the appointment.Field Description DefaultAll Day Event Set whether the appointment occupies a full day. clearedStart Set the date and time when the appointment starts. selected date and time

4: Calendar60 User GuideFor RIM internal use only. Not for external distribution.6. In the Notes field, type any additional information for the appointment. 7. Click the trackwheel. A menu appears.8. Select one of the following options:•To save the appointment, click Save. End Set the date and time when the appointment ends. If you modify this field, the Duration field reflects the change.Lotus Notes: Lotus Notes users cannot create appointments that span days. The appointment must start and end on the same date.30 minutes after start timeDuration Set the length of the appointment. If you modify this field, the End field reflects the change.0 Hours30 MinsTime Zone Set the time zone in which the appointment occurs. Eastern Time Reminder Set the amount of time in advance your handheld notifies you of the appointment. If you do not want to be notified, set this field to None.15 Min.Recurrence Set whether you want the appointment to recur regularly, such as on a daily, weekly, or monthly basis.NoneEvery: Set the frequency of the appointment.End: Set the date on which the series of appointments ends.Days: If your appointment recurs weekly, set the days on which the appointment recurs.Relative Date: If your appointment recurs monthly or yearly, you can set whether the appointment recurs on the exact date or on the relative date. For example, you can set the appointment to recur on the 28th of each month (exact date) or on the last Monday of each month (relative date).1NeverField Description Default

Managing appointments and meetingsBlackBerry Wireless Handheld 61For RIM internal use only. Not for external distribution.•To create a meeting, proceed to step 9.9. Click Invite Attendee. The Select Address screen appears.10. Click a contact. A menu appears.11. Click Invite.12. To invite more contacts, repeat steps 9 through 11.13. Click the trackwheel. A menu appears.14. Click Save. A meeting invitation is sent. Create an appointment quickly1. On the Home screen, click the Calendar icon. The calendar appears.2. Verify that the calendar is in Day format.3. Beside the start time, type the subject of the appointment. 4. Beside the subject, type a location in parentheses.Tip: Do not invite yourself to the meeting. You are already registered as the person who created the meeting.Note: Any responses to your meeting invitation are received in the Messages application.Warning: If you turn off the handheld by clicking the Turn Power Off icon, the handheld does not turn on to notify you of calendar reminders. To have the handheld turn on to notify you of a calendar reminder, select one of the following options:•Turn off the handheld by pressing the Power button.•Set the Auto On/Off feature. Refer to "Set Auto On/Off options" on page 78 for more information.Prerequisite: To add appointments quickly, the Enable Quick Entry field must be set to Yes. Refer to "Set calendar options" on page 65 for more information.Tip: If the calendar is not in Day format, click the trackwheel. A menu appears. Click View Day. Day format appears.

4: Calendar62 User GuideFor RIM internal use only. Not for external distribution.5. Roll the trackwheel to change the end time of the appointment. 6. Click the trackwheel. The appointment is saved.Open an appointment or meeting1. On the Home screen, click the Calendar icon. The calendar appears.2. Verify that the calendar is in Day, Week, or Agenda format.3. Click an appointment or meeting. A menu appears.4. Click Open. If the appointment or meeting recurs, a dialog box appears. •To open all occurrences of the appointment, click Open the series. •To open only the selected appointment, click Open this occurrence. The details of the meeting appear.Open a meeting from the Messages screen1. On the Messages screen, click a meeting invitation (or response). A menu appears. 2. Click Open. The meeting invitation (or response) appears. 3. At the bottom of the screen, click Meeting Request (or Meeting Response). A menu appears. 4. Click Open Attachment. The details of the meeting appear.Accept or decline a meeting invitationMeeting invitations appear as messages on the Messages screen.Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts. Day format appears.

Managing appointments and meetingsBlackBerry Wireless Handheld 63For RIM internal use only. Not for external distribution.1. On the Home screen, click the Messages icon. The Messages screen appears.2. Click the meeting invitation. A menu appears.3. Click Open. The details of the meeting appear.4. Click the trackwheel. A menu appears.5. Select one of the following options:•To accept the meeting without sending comments, click Accept. •To decline the meeting without sending comments, click Decline. •To accept the meeting and send comments, click Accept with comments. The Comments screen appears. Type comments. Click the trackwheel. A menu appears. Click Send. •To decline the meeting and send comments, click Decline with comments. The Comments screen appears. Type comments. Click the trackwheel. A menu appears. Click Send. The response is sent to the person who created the meeting.Edit an appointment or meeting1. On the Home screen, click the Calendar icon. The calendar appears.2. Verify that the calendar is in Day, Week, or Agenda format.Tip: To check your calendar while you view the meeting invitation, click the trackwheel. A menu appears. Click View Calendar.Note: You can only edit a meeting that you created.Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts. Day format appears.

4: Calendar64 User GuideFor RIM internal use only. Not for external distribution.3. Click an appointment or meeting. A menu appears.4. Click Open. If the appointment or meeting recurs, a dialog box appears. •To edit all occurrences of the appointment or meeting, click Open the series.•To edit only the selected appointment or meeting, click Open this occurrence. The Appointment Details screen appears.5. Edit the appointment or meeting.6. Click the trackwheel. A menu appears.7. Select one of the following options:•To save the edited appointment or meeting, click Save.•To edit the contacts that are invited to a meeting, proceed to step 8.8. In either the Accepted field or the Declined field, click a contact. A menu appears. 9. Select one of the following options: •To invite a new contact, click Invite Attendee. The Select Address screen appears. Click a contact. A menu appears. Click Invite <contact>.•To replace one contact with another contact, click Change Attendee. The Select Address screen appears. Click a contact. A menu appears. Click Invite <contact>.•To revoke the invitation to a contact, click Remove Attendee. A dialog box appears. Click Delete.10. Click the trackwheel. A menu appears.Lotus Domino Lotus Notes users cannot edit the Start, End, Duration, or Time Zone of a recurring appointment or meeting.

Setting calendar optionsBlackBerry Wireless Handheld 65For RIM internal use only. Not for external distribution.11. Click Save. An updated meeting invitation is sent.Delete an appointment or meeting1. On the Home screen, click the Calendar icon. The calendar appears. 2. Verify that the calendar is in Day, Week, or Agenda format.3. Click an appointment or meeting. A menu appears.4. Click Delete. A dialog box appears.5. Select one of the following options:•If the appointment or meeting occurs once, click Delete. •If the appointment or meeting recurs, to delete all occurrences of the appointment, click Delete the series. To delete only the selected appointment, click Delete this occurrence.The appointment or meeting is deleted.Setting calendar optionsSet calendar options1. On the Home screen, click the Calendar icon. The calendar appears.Warning: If you delete a meeting invitation from the Messages screen before you accept or decline it, the appointment is deleted from your desktop calendar.Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts. Day format appears.Tip: If you delete a meeting that you created, the Send cancellation to attendees dialog box appears. To send a cancellation notice to the contacts that you invited, click Yes.

4: Calendar66 User GuideFor RIM internal use only. Not for external distribution.2. Click the trackwheel. A menu appears.3. Click Options. The Calendar Options screen appears. 4. In the following fields, press the Space key until the preferred option appears:5. Click the trackwheel. A menu appears.6. Click Save. The options are saved.Field Description DefaultEnable Quick Entry Set whether you can add appointments quickly when the calendar is in Day format. YesInitial View Set the format that appears when the calendar opens. DayDefault Reminder Set the amount of time before an appointment or meeting that the handheld notifies you. 15 Min.Confirm Delete Set whether you are prompted before appointments are deleted. YesStart of Day Set the time at which your daily schedule begins. 9:00 AMEnd of Day Set the time at which your daily schedule ends. 5:00 PMFirst Day of the Week Set the day on which your weekly schedule begins. Sun

For RIM internal use only. Not for external distribution.5Other applicationsThis section provides information on the following topics:•Tasks •MemoPad •Calculator •Alarm

5: Other applications68 User GuideFor RIM internal use only. Not for external distribution.TasksCreate a taskYou can create a task to track the progress of an assigned duty.1. On the Home screen, click the Tasks icon. The Find screen appears.2. Click the trackwheel. A menu appears.3. Click New. The New screen appears.New screen4. In the Task field, type the subject of the task. 5. In the following fields, press the Space key until the preferred option appears: 6. In the Notes field, type any additional information for the task.7. Click the trackwheel. A menu appears. Field Description DefaultStatus Set the progress status of the task. Not StartedPriority Set the priority of the task. NormalDue Set the date by which the task is to be completed. None

TasksBlackBerry Wireless Handheld 69For RIM internal use only. Not for external distribution.8. Click Save. The task is saved.Open a task1. On the Home screen, click the Tasks icon. The Find screen appears.2. Click a task. A menu appears. 3. Click Open. The task appears. Edit a task1. On the Home screen, click the Tasks icon. The Find screen appears.2. Click a task. A menu appears. 3. Click Open. The Edit Task screen appears. 4. Edit the task.5. Click the trackwheel. A menu appears.6. Click Save. The edited task is saved.Change the status of a task1. On the Home screen, click the Tasks icon. The Find screen appears.2. Click a task. A menu appears.3. Select one of the following options:•To show that the task is in progress, click Mark In Progress. •To show that the task is complete, click Mark Completed. Note: To mark a task as Waiting or Deferred, you must edit the Status field of the task. Refer to "Edit a task" on page 69 for more information.

5: Other applications70 User GuideFor RIM internal use only. Not for external distribution.Delete a task1. On the Home screen, click the Tasks icon. The Find screen appears.2. Click a task. A menu appears.3. Click Delete. A dialog box appears. 4. Click Delete. The task is deleted.Set task options1. On the Home screen, click the Tasks icon. The Find screen appears.2. Click the trackwheel. A menu appears. 3. Click Options. The Tasks Options screen appears. 4. In the following fields, press the Space key until the preferred option appears: 5. Click the trackwheel. A menu appears.6. Click Save. The options are saved.MemoPadCreate a memoYou can create a memo to record notes or lists.Tip: To delete all completed tasks, on the Find screen, click the trackwheel. A menu appears. Click Delete Completed.Field Description DefaultSort By Set how tasks are sorted on the Find screen. SubjectConfirm Delete Set whether you are prompted before tasks are deleted. Yes

MemoPadBlackBerry Wireless Handheld 71For RIM internal use only. Not for external distribution.1. On the Home screen, click the MemoPad icon. The Find screen appears.2. Click the trackwheel. A menu appears.3. Click New. A blank memo appears.4. In the Title field, type a name for the memo. 5. Press the Enter key. 6. Type a memo.7. Click the trackwheel. A menu appears.8. Click Save. The memo is saved.Open a memo1. On the Home screen, click the MemoPad icon. The Find screen appears.2. Click a memo. A menu appears.3. Click View. The memo appears.Edit a memo1. On the Home screen, click the MemoPad icon. The Find screen appears.2. Click a memo. A menu appears.3. Click Edit. The memo appears.4. Edit the memo.5. Click the trackwheel. A menu appears.6. Click Save. The edited memo is saved.

5: Other applications72 User GuideFor RIM internal use only. Not for external distribution.Delete a memo1. On the Home screen, click the MemoPad icon. The Find screen appears.2. Click a memo. A menu appears.3. Click Delete. A dialog box appears. 4. Click Delete. The memo is deleted.Set MemoPad options1. On the Home screen, click the MemoPad icon. The Find screen appears.2. Click the trackwheel. A menu appears.3. Click Options. The MemoPad Options screen appears. 4. In the following field, press the Space key until the preferred option appears:5. Click the trackwheel. A menu appears.6. Click Save. The option is saved.CalculatorPerform a calculation1. On the Home screen, click the Calculator icon. The calculator appears.2. Type a number.3. Click an operator.Field Description DefaultConfirm Delete Set whether you are prompted before memos are deleted. Yes

AlarmBlackBerry Wireless Handheld 73For RIM internal use only. Not for external distribution.4. Type another number.5. Click the equal sign. The result appears.Convert measurementsYou can convert numbers to and from metric and imperial measurements. 1. On the Home screen, click the Calculator icon. The calculator appears.2. Type a number.3. Click Menu. A menu appears.4. Select one of the following options: •To convert from imperial to metric, click To Metric.•To convert from metric to imperial, click From Metric. A menu appears. 5. Click a conversion. The number is converted.AlarmSet the alarm1. On the Home screen, click the Alarm icon. The Alarm screen appears. 2. In the following fields, press the Space key until the preferred Tip: To use the calculator memory, select one of the following options:•To populate the memory, type a number. Click M+.•To recall the memory, click MR.•To clear the memory, click MC.•To replace the memory, type a number. Click MS.

5: Other applications74 User GuideFor RIM internal use only. Not for external distribution.option appears:3. Click the trackwheel. A menu appears. 4. Click Save. The options are saved.Turn off the alarm•To silence the alarm when it is sounding, press any key.•To disable the alarm, set the Daily Alarm field to Off.Field Option DefaultDaily Alarm Set whether the alarm is on or off. OffTime Set the time at which you want the alarm to notify you. 12:00 AMSnooze Set whether the alarm sounds again after the initial notification. Set the amount of time after each notification that the alarm notifies you again. OffActive on Weekends Set whether the alarm notifies you every day, including Saturday and Sunday. YesWarning: If you turn off the handheld by clicking the Turn Power Off icon, the handheld does not turn on to notify you of the alarm. To have the handheld turn on to notify you of an alarm, select one of the following options:•Turn off the handheld by pressing the Power button.•Set the Auto On/Off feature. Refer to "Set Auto On/Off options" on page 78 for more information.

For RIM internal use only. Not for external distribution. 6OptionsThis section provides information on the following topics:•Handheld options •About •Applications •Auto On/Off •AutoText •Browser •Date/Time •Firewall •Localization •Message services •Network •Owner •Profiles •Screen/Keyboard •Security •Service book •Status •Storage mode •WAP Push •WTLS

Chapter 6: Options76 User GuideFor RIM internal use only. Not for external distribution.Handheld optionsView handheld options1. On the Home screen, click the Options icon. The Options screen appears.Option DescriptionAbout View your handheld copyright information.Applications View the applications that are installed on your handheld.Auto On/Off Set your handheld to turn on and off at specified times.AutoText View, add, edit, and delete AutoText entries.Browser Set browser options.Date/Time Set the date and time.Firewall View the status of your firewall. Host Routing Table View information about your host network.Localization Select a display language.Message Services View the message services that are on your handheld.Network View network settings.Owner Type the information that appears when you lock your handheld.Profiles Create, enable, or delete profiles that notify you of alarms, appointments, messages and browser items.Screen/Keyboard Set options for how the screen appears and how the keyboard responds on your handheld.Security Set a password.Service Book View the service books that are on your handheld.Status View information about your handheld and the wireless network.Storage Mode Put the handheld in a storage state.WAP Push Set how your handheld processes WAP Push messages and applications.WTLS Set Wireless Transport Layer Security (WTLS) options.

Handheld optionsBlackBerry Wireless Handheld 77For RIM internal use only. Not for external distribution.AboutView handheld information1. On the Home screen, click the Options icon. The Options screen appears.2. Click About. Handheld and copyright information appears.3. To return to the Options screen, press the Escape button twice.ApplicationsDefault applications are shipped with your handheld. Any additional applications that you load onto your handheld are called third-party applications.View application information1. On the Home screen, click the Options icon. The Options screen appears.2. Click Applications. The Applications screen appears.3. Click an application. A menu appears.4. Select one of the following options:•To view all application details, click Modules. A list of modules appears. Click a module. A menu appears. Click Module Information. The application details appear.•To view third-party application details, click Properties. The application details appear.•To delete a third-party application, click Delete.Note: Research In Motion does not in any way endorse or guarantee the security of third-party applications, and your usage of third-party applications is your sole responsibility.

Chapter 6: Options78 User GuideFor RIM internal use only. Not for external distribution.Auto On/OffYou can set whether you want your handheld to turn on and off at specific times.Set Auto On/Off options1. On the Home screen, click the Options icon. The Options screen appears.2. Click Auto On/Off. The Auto On/Off screen appears. 3. In the following fields, press the Space key until the preferred option appears:4. Click the trackwheel. A menu appears.5. Click Save. The options are saved.Enable or disable Auto On/Off1. On the Home screen, click the Options icon. The Options screen appears.2. Click Auto On/Off. The Auto On/Off screen appears.3. In the weekday and weekend sections, select one of the following options:Warning: If you are in an area where wireless signals might interfere with normal operations (for example, on an airplane), do not use the Auto On/Off feature to turn off your handheld radio. On the Home screen, click the Turn Wireless Off icon.Field Description DefaultWeekday On Set when the handheld turns on on weekdays. 7:00 AMWeekday Off Set when the handheld turns off on weekdays. 1:00 AMWeekend On Set when the handheld turns on on weekends. 9:00 AMWeekend Off Set when the handheld turns off on weekends. 3:00 AM

Handheld optionsBlackBerry Wireless Handheld 79For RIM internal use only. Not for external distribution.•To enable Auto On/Off, in the Disabled field, press the Space key until Enabled appears.•To disable Auto On/Off, in the Enabled field, press the Space key until Disabled appears.AutoTextYou can use AutoText in messages, tasks, memos, and appointments. The AutoText feature replaces certain text that you type with programmed text. For example, in a message, if you type hte and press the Space key, hte changes to the. You can use AutoText to complete the following actions:•correct commonly misspelled words•replace abbreviations and acronyms with complete words•insert phrases into messages by typing a keywordView AutoText entries1. On the Home screen, click the Options icon. The Options screen appears.2. Click AutoText. The AutoText entries appear.Note: If you turn off your handheld using the Power button and Auto On/Off is enabled, the handheld turns on again at the specified Auto On time. Calendar and alarm notifications also turn on your handheld.If you turn off your handheld using the Turn Power Off icon, you are prompted to select either Auto Off (the handheld turns on again at the specified Auto On time) or Power Off (the handheld turns on only if you press the Power button). Tip: To search for an AutoText entry, on the AutoText screen, type the first letters of the entry. Entries that begin with these letters appear.

Chapter 6: Options80 User GuideFor RIM internal use only. Not for external distribution.Create an AutoText entry1. On the Home screen, click the Options icon. The Options screen appears. 2. Click AutoText. The AutoText screen appears. 3. Click the trackwheel. A menu appears.4. Click New. The AutoText: New screen appears.5. In the following fields, type AutoText information:6. In the following fields, press the Space key until the preferred option appears:7. Click the trackwheel. A menu appears. 8. Click Save. The AutoText entry is saved.Edit an AutoText entry1. On the Home screen, click the Options icon. The Options screen appears.Field DescriptionReplace Type a keyword or a combination of letters.With Type the text that replaces the keyword.!To insert a macro (for example, the current date), click the trackwheel. A menu appears. Click Insert Macro. The Insert macro dialog box appears. Click a macro.Field Description DefaultUsing Select one of the following options:Specified Case: The capitalization of the AutoText entry appears exactly as you typed it.SmartCase: The capitalization of the AutoText entry changes depending on the context in which it is used.SmartCaseLocale Set whether the AutoText entry is available in all languages that are on your handheld or in a specific language only.current display language

Handheld optionsBlackBerry Wireless Handheld 81For RIM internal use only. Not for external distribution.2. Click AutoText. The AutoText screen appears. 3. Click an entry. A menu appears.4. Click Edit. The AutoText: Edit screen appears. 5. Edit the AutoText entry. 6. Click the trackwheel. A menu appears. 7. Click Save. The edited AutoText entry is saved.Delete an AutoText entry1. On the Home screen, click the Options icon. The Options screen appears.2. Click AutoText. The AutoText screen appears.3. Click an entry. A menu appears.4. Click Delete. A dialog box appears.5. Click Delete. The AutoText entry is deleted.BrowserYou can set the default browser configuration settings. Refer to "Setting browser options" on page 53 for more information on setting other browser options.Set browser options1. On the Home screen, click the Options icon. The Options screen appears.2. Click Browser. The Browser screen appears.

Chapter 6: Options82 User GuideFor RIM internal use only. Not for external distribution.3. In the following fields, press the Space key until the preferred option appears:4. Click the trackwheel. A menu appears.5. Click Save. The browser options are saved.Date/TimeSet the date and time1. On the Home screen, click the Options icon. The Options screen appears.2. Click Date/Time. The Date/Time screen appears. 3. In the following fields, press the Space key until the preferred option appears:Field DescriptionDefault browser configuration Set which browser opens when you click links in messages and attachments.“W” hotkey configuration Set which WAP browser opens when you press the W key on the Home screen.“B” hotkey configuration Set which BlackBerry Browser opens when you press the B key on the Home screen. Note: The browser options might vary depending on the browser applications that are available on your handheld.Field DescriptionTime Zone Set your time zone. Time Set the current time.Time Format Select a 12-hour or 24-hour clock.Date Set the current date.

Handheld optionsBlackBerry Wireless Handheld 83For RIM internal use only. Not for external distribution.4. Click the trackwheel. A menu appears.5. Click Save. The options are saved.FirewallIf you have third-party applications on your handheld, the firewall option prevents these applications from transmitting data from your handheld without your knowledge.Accept or deny a connection request1. In the dialog box that prompts you to accept or deny a connection request, select one of the following options:•To accept the request, select the Accept check box.•To deny the request, select the Deny check box.Reset firewall settingsYou can return to the default firewall settings.Auto Time Set Set whether your handheld time is updated automatically based on your selected time zone.Network Date This field displays the current date on the wireless network.Network Time This field displays the current time on the wireless network.Tip: To copy the current date and time from the wireless network to your handheld, on the Date/Time screen, click the trackwheel. A menu appears. Click Copy Network Time.Note: Research In Motion does not in any way endorse or guarantee the security of third-party applications, and your usage of third-party applications is your sole responsibility.Tip: If you do not want a dialog box to appear each time that a request is made, in the dialog box, select the Don’t ask this again check box. All subsequent requests are accepted or denied, depending on the option that you selected in the dialog box.Field Description

Chapter 6: Options84 User GuideFor RIM internal use only. Not for external distribution.1. On the Home screen, click the Options icon. The Options screen appears.2. Click Firewall. The Firewall screen appears. 3. Click the trackwheel. A menu appears. 4. Click Reset Settings. The firewall settings are reset.LocalizationIf more than one language is available on your handheld, you can change the display language.Select a display language1. On the Home screen, click the Options icon. The Options screen appears.2. Click Localization. The Localization screen appears.3. In the following field, press the Space key until the preferred option appears:4. Click the trackwheel. A menu appears.5. Click Save. The language is selected.Field Description DefaultLocale Select the language that you want to use on your handheld. current display languageNote: If you change your display language, your AutoText entries are updated to reflect the change.

Handheld optionsBlackBerry Wireless Handheld 85For RIM internal use only. Not for external distribution.Message servicesAll email messages that you send from your handheld are sent from the default message service.Change your default message service1. On the Home screen, click the Options icon. The Options screen appears.2. Click Message Services. The Message Services screen appears.3. In the Messaging (CMIME) field, press the Space key until the preferred service appears.4. Click the trackwheel. A menu appears.5. Click Save. The option is saved.NetworkSet network options1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Network. The Network screen appears. Note: If your handheld is integrated with a new or existing ISP email account, the default message service is Web Client.If your handheld is integrated with an enterprise email account, the default message service is Desktop.

Chapter 6: Options86 User GuideFor RIM internal use only. Not for external distribution.3. In the following fields, press the Space key until the preferred option appears:4. Click the trackwheel. A menu appears.5. Click Save. The options are saved.Select a network manually1. On the Home screen, click the Options icon. The Options screen appears.2. Click Network. The Network screen appears.3. Click the trackwheel. A menu appears.4. Click Scan for Networks. A list of available networks appears.5. Click a network. A menu appears.6. Click Select Network. The network is selected.Register your handheld manually1. On the Home screen, click the Options icon. The Options screen appears.2. Click Network. The Network screen appears.3. Click the trackwheel. A menu appears.4. Click Register Now. Your handheld is registered.Item Description DefaultRadio Turn on and turn off your handheld radio. OnScan Mode Set whether your handheld scans for and selects a wireless network automatically. AutomaticActive Network This field displays the name of the network that your handheld uses. —

Handheld optionsBlackBerry Wireless Handheld 91For RIM internal use only. Not for external distribution.Manage a tune1. On the Home screen click the Profiles icon. The Profiles screen appears.2. Click the trackwheel. A menu appears. 3. Click Show Tunes. The Tunes screen appears. 4. Click a tune. A menu appears.5. Select one of the following options:•To listen to the tune, click Play.•To delete a tune, click Delete. A dialog box appears. Click Delete.Screen/KeyboardSet screen and keyboard settings1. On the Home screen, click the Options icon. The Options screen appears.2. Click Screen/Keyboard. The Screen/Keyboard screen appears. 3. In the following fields, press the Space key until the preferred option appears:Field Description DefaultScreen Contrast Set the contrast of the screen. 15Font Family Set the font family of the display font. SystemFont Size Set the size of the display font. 10 Key Tone Set whether your handheld emits a tone each time that you press a key. OffKey Rate Set the speed at which your cursor moves when you hold the Backspace key, the Enter key, or the Space key.Slow

Chapter 6: Options92 User GuideFor RIM internal use only. Not for external distribution.4. Click the trackwheel. A menu appears.5. Click Save. The options are saved.SecuritySet security options1. On the Home screen, click the Options icon. The Options screen appears.2. Click Security. The Security screen appears. 3. In the following fields, press the Space key until the preferred option appears:4. Click the trackwheel. A menu appears.5. Click Save. The options are saved.Field Description DefaultPassword Set whether you want to enable a password on your handheld. Refer to "Set a password" on page 93 for more information.DisabledSecurity Timeout Set the duration of time that your handheld is idle before it locks. 2 MinLock Handheld Upon Holstering Set whether your handheld locks when you insert it into the holster. NoIT Policy This field displays the name of the IT policy that is assigned to your handheld. —Note: If your handheld is lost or stolen, contact your system administrator. If wireless IT policy is available for your handheld, your system administrator can disable or lock your handheld over the wireless network.To receive IT policy settings over the wireless network, your handheld must be enabled on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange.

Handheld optionsBlackBerry Wireless Handheld 93For RIM internal use only. Not for external distribution.Set a password1. On the Home screen, click the Options icon. The Options screen appears.2. Click Security. The Security screen appears. 3. In the Password field, press the Space key until Enabled appears. 4. Click the trackwheel. A menu appears.5. Click Save. A dialog box appears.6. In the New Password field, type a password.7. Click the trackwheel. A dialog box appears.8. In the Verify New Password field, type the password again. 9. Click the trackwheel. The password is enabled.Change the password1. On the Home screen, click the Options icon. The Options screen appears.2. Click Security. The Security screen appears.3. Click the trackwheel. A menu appears. 4. Click Change Password. A dialog box appears.5. In the Enter Password field, type the current password.6. Click the trackwheel. A dialog box appears.7. In the New Password field, type a new password.8. Click the trackwheel. A dialog box appears.9. In the Verify New Password field, type the password again. 10. Click the trackwheel. The password is changed.

Chapter 6: Options94 User GuideFor RIM internal use only. Not for external distribution.Disable the password1. On the Home screen, click the Options icon. The Options screen appears.2. Click Security. The Security screen appears.3. In the Password field, press the Space key until Disabled appears.4. Click the trackwheel. A menu appears. 5. Click Save. A dialog box appears.6. In the Enter Password field, type the password.7. Click the trackwheel. The password is disabled.Lock your handheld1. On the Home screen, click the Lock icon. Your handheld is locked.Unlock your handheld1. On the Lock screen, roll the trackwheel. The Handheld is locked dialog box appears.2. Click Unlock. A dialog box appears.3. In the Enter Password field, type your password.4. Click the trackwheel. Your handheld is unlocked.Warning: If you type your password five times incorrectly, you are prompted to type blackberry before you can continue. On subsequent password attempts, the characters that you type are displayed in the Enter Password field.If you type your password eight times incorrectly, you are prompted to type blackberry again before you can continue.If you type your password ten times incorrectly, all information is erased from your handheld for security reasons.

Handheld optionsBlackBerry Wireless Handheld 95For RIM internal use only. Not for external distribution.Perform Security Self TestsThe Security Self Test application verifies that security software is implemented properly on your handheld. The tests run automatically when your handheld restarts. To perform the tests manually, complete the following steps:1. On the Home screen, click the Options icon. The Options screen appears.2. Click Security. The Security screen appears.3. Click the trackwheel. A menu appears.4. Click Verify Security Software. A dialog box indicates whether the tests passed or failed.Service bookYou can view the service books that are present on your handheld. Some handheld features (for example, wireless calendar synchronization) require a service book to function.View service books1. On the Home screen, click the Options icon. The Options screen appears.2. Click Service Book. The service books appear.Note: Your integration option determines which email service book appears on your handheld.Tip: To view the service record for a service book, click the service book. A menu appears. Click View.

Chapter 6: Options96 User GuideFor RIM internal use only. Not for external distribution.Accept a service bookYour handheld accepts most service books automatically. If a service book is not accepted automatically, a book icon appears in the handheld status section of the screen. To accept a service book manually, complete the following steps:1. On the Home screen, click the Options icon. The Options screen appears.2. Click Service Book. The service books appear.3. Click a pending service book. A menu appears.4. Click Accept. The service book is accepted.Storage modeIf you are not going to use your handheld for an extended period of time (more than two weeks), you should put it in storage mode.Put the handheld in storage mode1. On the Home screen, click the Options icon. The Options screen appears.2. Click Storage Mode. The following message appears: Storage mode powers off device to save battery life. Continue?3. Click Yes. The following message appears: Entering storage mode will lose current time. Continue?4. Click Yes. The following message appears: Do you wish to enter storage mode?5. Click Yes. Your handheld shuts down and, after approximately 24 hours, enters a storage state.

Handheld optionsBlackBerry Wireless Handheld 97For RIM internal use only. Not for external distribution.Activate your handheld from storage mode1. Connect your handheld to an outlet. The Home screen appears, and then a dialog appears.2. Select one of the following options:•If the date and time are correct, click OK.•If the date and time are incorrect, click Edit. Refer to "Set the date and time" on page 82 for more information.3. On the Home screen, click the Turn Wireless On icon. The radio turns on.WAP PushWAP push enables you to receive content from web applications without requesting it. For example, you can receive updates, or notifications, for weather, stock quotes, or news. Depending on your service provider’s plan, this feature might not be available for your handheld.Set WAP Push options1. On the Home screen, click the Options icon. The Options screen appears.2. In the following check boxes, press the Space key to select or clear the option:Tip: You can also activate your handheld from storage mode by inserting a paper clip into the reset hole located on the back of your handheld.Field Description DefaultEnable WAP Push Set whether WAP push is enabled or disabled. SelectedAllow WAP Push Applications Set whether your handheld accepts third-party applications. Selected

Chapter 6: Options98 User GuideFor RIM internal use only. Not for external distribution.3. In the following fields, press the Space key until the preferred option appears:4. Click the trackwheel, a menu appears.5. Click Save. The options are saved.WTLSWireless Transport Layer Security (WTLS) is the security layer of the WAP browser that provides security for WAP services. It is an optional security feature that you can load onto your handheld using the Application Loader tool. Refer to the Desktop Software: Application Loader Help for more information on loading applications.Set WTLS options1. On the Home screen, click the Options icon. The Options screen appears. 2. Click WTLS. The WTLS screen appears.Field Description DefaultProcess Service Load Set how your handheld notifies you of incoming service load content. AutoProcess Service Indication Set how your handheld notifies you of incoming service indication content. AutoProcess Other Messages Set how your handheld notifies you of incoming content that is neither service load or service indication content.Auto

Handheld optionsBlackBerry Wireless Handheld 99For RIM internal use only. Not for external distribution.3. In the following fields, press the Space key until the preferred option appears:4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved.Field Description DefaultEncryption Strength Set the encryption level for connecting to your WAP gateway. Allow WeakPrompt for Server Trust Set whether you are prompted to authenticate WTLS connections if the handheld cannot authenticate the connection automatically.Yes

Chapter 6: Options100 User GuideFor RIM internal use only. Not for external distribution.

For RIM internal use only. Not for external distribution.7ReferenceThis section provides information on the following topics:•Icons •Troubleshooting •Maintenance

7: Reference102 User GuideFor RIM internal use only. Not for external distribution.IconsMessagesBrowserIcon Descriptionmessage is being sentmessage will be sent when possibleattachment request sentmessage was sent to the networkattachment request was successfulPIN message was delivered to the recipientsaved draft of email or PIN messageunread message transmission errormessage transmission errorattachment request was not successfulunopened messageopened email messageemail message is filedhigh importanceaddress book attachmentIcon Descriptionrequested web page is available

IconsBlackBerry Wireless Handheld 103For RIM internal use only. Not for external distribution.Calendarunopened saved web pageopened saved web pagebrowser is connected to the wireless networkbrowser is not connected to the wireless networkbrowser connection to the web page is securebrowser connection to the web page is not secureplay MIDI tunestop playing MIDI tuneIcon Descriptionappointment was initiated by a meeting invitationappointment or meeting has a reminder setappointment or meeting has text in the Notes fieldappointment or meeting recursexception to a recurring appointment or meetingappointment or meeting is an all-day eventIcon Description

7: Reference104 User GuideFor RIM internal use only. Not for external distribution.Other applicationsTroubleshootingApplication Icon DescriptionTasks task is not started or is in progresstask is deferred task is completehigh prioritylow priorityAlarm alarm is setMiscellaneous Alt modeShift mode or CAP-lock modeNUM-lock modenew service bookIssue Possible cause Possible solutionThe handheld does not turn on. The battery is too low. Charge the battery.Refer to the Getting Started and Quick Reference Card.The handheld does not respond or is ”frozen”. Various. Reset the handheld: Press the Alt key + the Right Shift key + the Backspace key.

TroubleshootingBlackBerry Wireless Handheld 105For RIM internal use only. Not for external distribution.The display is difficult to read. The handheld is in a poorly lit area. Turn on the backlighting: Press the Power button.The display font is too small. Increase the size of the display font. Refer to page 91.The handheld does not notify you of events such as messages, the alarm or reminders. The wireless radio is off. On the Home screen, click the Turn Wireless On icon.The notification is not set to notify you audibly. Change the notification to Tone or Vibrate+Tone.Refer to page 87.The notification volume is too low. Increase the notification volume.Refer to page 87.The alarm is set at the wrong time. Reset the alarm and, if you are using 12 hour format, verify the AM or PM setting. Refer to page 73.The calendar event does not have a reminder set. Set a reminder. Refer to page 59.Some handheld applications do not work.For example, the handheld does not send or receive messages, or the browser does not work.The wireless radio is off. On the Home screen, click the Turn Wireless On icon.The handheld is not in an area of wireless coverage.Return to an area of wireless coverage.The battery is too low. Charge the handheld. Refer to the Getting Started and Quick Reference Card.Issue Possible cause Possible solution

7: Reference106 User GuideFor RIM internal use only. Not for external distribution.MaintenanceThe handheld is not registered with the wireless network.Verify the registration status in the Active Network field. Refer to page 85.Register with the network.Refer to page 86.Contact your service provider.The wireless network is experiencing difficulties. Contact your service provider.Your service provider does not support the phone or browser.Contact your service provider.To Do thisPreserve battery life Set the Auto On/Off feature. Refer to page 78.Turn off the radio when you are not in an area of wireless coverage: On the Home screen, click the Turn Wireless Off icon.Limit your use of the backlighting feature.Delete the original message when you send a reply. Refer to page 13.If you want to send a message to multiple people, use Add To, Add Cc, or Add Bcc instead of sending the message multiple times. Refer to page 11.Charge your handheld regularly.Store the handheld for an extended time period Save the information from your handheld to your desktop using the desktop software’s Backup and Restore tool.Put your handheld in storage mode. Refer to page 96.Store your handheld in a cool, dry place.Issue Possible cause Possible solution

RIM Wireless Handheld 107For RIM internal use only. Not for external distribution.IndexAabout this guide, 5acceptingmeeting invitations, 62service books, 96Active Network field, 86, 106addingadditional contacts to messages, 12applications, 45attachments to messages, 15contacts to groups, 36multiple email addresses, 32tunes, 90See also creatingaddress bookadding groups, 33creating contacts, 17, 32–??deleting contacts, 36deleting groups, 36editing contacts, 35editing groups, 36searching for remote addresses, 37setting options, 38address book attachmentsicons, 102opening, 16sending, 15addresses, See contactsalarmicon, 104setting, 73setting notification profiles, 87troubleshooting, 105turning off, 74Allow Duplicate Names field, 38application information, viewing, 77applicationsadding, 45deleting, 77troubleshooting, 105appointmentscreating, 59–62definition, 58deleting, 65editing, 63–65opening, 62attachments, See file attachments; address book attachmentsAuto More field, 21auto on/offdisabling, 78enabling, 78setting, 78AutoTextcreating entries, 80deleting entries, 81editing entries, 80inserting macros, 80specified case and smartcase, 80viewing entries, 79BB hotkey configuration field, 82backlighting, 105, 106batterymaintenance, 106troubleshooting, 104, 105BlackBerry Browser, definition, 40BlackBerry Desktop Software Online Help, 7BlackBerry Web Client Online Help, 7bookmark folderscreating, 49renaming, 50setting default, 49

Index108 User GuideFor RIM internal use only. Not for external distribution.bookmarksavailability, 47creating, 46deleting, 49editing, 47moving, 48, 50opening, 47browserabout, 40bookmarks, 46browsing web pages, 41closing, 51connection status, 53hiding, 51history, 52home page, 40icons, 102managing, 51navigating web pages, 43setting options, 40, 53, 81shortcut keys, 43WAP Push, 97WTLS, 98Ccaches, 52calculatorconverting measurements, 73memory, 73performing calculations, 72calendaragenda format, 56changing formats, 56day format, 56icons, 103month format, 57restrictions for Lotus Notes users, 60, 64setting notification profiles, 87setting options, 65week format, 57See also appointments; meetingsCase Sensitive Search field, 20changingbookmark folders, 46contacts in groups, 36formats in calendar, 56handheld password, 93order of bookmarks, 48task status, 69user-defined field names, 33See also editing; settingclearingbrowser caches, 52closingbrowser, 51web pages, 51configuringbrowser, 40browser home page, 40Confirm close on Escape field, 53Confirm Delete field, 21, 38, 66, 70, 72Confirm execute scripts field, 53Conflicts field, 21connection requests, 83Consider PIN Level 1 field, 21contactscreating, 32–??deleting, 36editing, 35opening, 35searching for in remote address book, 37See also SIM card contacts; groupsconventionsnotes, 7prerequisites, 7tips, 7warnings, 7Create in field, 46creatingappointments, 59–62AutoText entries, 80bookmarks, 46contacts, 17, 32–??

IndexRIM Wireless Handheld 109For RIM internal use only. Not for external distribution.email and PIN messages, 11–13folders for bookmarks, 49groups, 33meetings, 59–61memos, 70notification profiles, 88tasks, 68customizing, See settingDdate, setting, 82declining meeting invitations, 62Default browser configuration field, 82Default Reminder field, 66Delete On field, 21deletingappointments, 65AutoText entries, 81bookmarks, 49contacts, 36contacts from groups, 36groups, 36meetings, 65memos, 72messages, 23–24notification profiles, 90original text from reply, 13saved searches, 28tasks, 70disablingalarm, 74auto on/off, 78handheld password, 94disconnecting browser from wireless network, 51display language, selecting, 84Display Name field, 21Display Time field, 21distribution lists, See groupsdraft messagesicon, 102saving, 12Eeditingappointments, 63–65AutoText entries, 80bookmarks, 47contacts, 35email and PIN messages, 14groups, 36meetings, 63–65memos, 71notification profiles, 89saved searches, 28task status, 69tasks, 69user-defined field names, 33 See also settingemail addresses, adding multiple, 32email messagesadding contacts to, 12deleting, 23editing, 14filing, 25forwarding, 14marking opened, 29marking unopened, 29opening, 10reconciling, 24replying to, 13requesting more of, 10resending, 14saving, 22saving draft, 12searching for, 26sending, 11–13setting importance, 21setting options, 20emptying deleted items folder on computer from handheld, 24Enable Quick Entry field, 66enablingauto on/off, 78handheld password, 93Encryption Strength field, 99

Index110 User GuideFor RIM internal use only. Not for external distribution.End of Day field, 66extensions, dialing, 33Ffile attachmentsnavigating, 19opening, 18opening table of contents, 18setting options, 19supported file formats, 17filing email messages, 25firewallaccepting or denying connection requests, 83resetting options, 83First Day of the Week field, 66folders, See bookmark foldersFont Family field, 20, 91Font Size field, 20, 91formatcalendar, 56forwardingemail and PIN messages, 14full content, opening, 18Ggetting help, 7Getting Started and Quick Reference Card, 7groupsadding contacts to, 36changing contacts in, 36creating, 33deleting, 36deleting contacts from, 36editing, 36opening, 35Hhandheld optionsabout, 77applications, 77auto on/off, 78AutoText, 79browser, 81date/time, 82firewall, 83localization, 84message services, 85network, 85owner, 87screen/keyboard, 91security, 92service book, 95storage mode, 96viewing, 76WAP Push, 97WTLS, 98handheld passwordchanging, 93disabling, 94incorrect, 94setting, 93help, 7Hide Filed Messages field, 21hiding a browser, 51high importance, setting, 21Home page address field, 40home page, customizing, 40Iiconsaddress book attachments, 102alarm, 104Alt mode, 104browser, 102calendar, 103CAP-lock mode, 104chart, 102messages, 102miscellaneous, 104note, 7NUM-lock mode, 104prerequisite, 7service book, 104

IndexRIM Wireless Handheld 111For RIM internal use only. Not for external distribution.Shift mode, 104tasks, 104tip, 7warning, 7images, viewing, 43Importance field, 22importance, setting, 21In Holster field, 89Initial View field, 66insertingextensions, 33integration options, 6IT Policy field, 92KKey Rate field, 91Key Tone field, 91keyboard, setting options, 91Llinksdefinition, 13email address, 13web page, 42localization, 84locatingPIN, 10Lock Handheld Upon Holstering field, 92locking the handheld, 94low battery, 104, 105, 106Mmacros, inserting into AutoText entries, 80maintenance, battery, 106Make Available Offline field, 47meeting invitationsaccepting, 62changing attendees, 64declining, 62icon, 103removing attendees, 64meetingscreating, 59–61definition, 58deleting, 65editing, 63–65opening, 62MemoPad, setting options, 72memoscreating, 70deleting, 72editing, 71opening, 71message services, 85messagesicons, 102setting notification profiles, 87setting options, 20See also email messages; SMS messages, PIN messages; phone call logsmore, requesting, 10Nnavigatingattachments, 19calendar, 56web pages, 43networkregistering, 106registering manually, 86selecting, 86notesdefinition, 7icon, 7notification profilescreating, 88deleting, 90editing, 89enabling, 88troubleshooting, 105Number of Beeps field, 89

Index112 User GuideFor RIM internal use only. Not for external distribution.Oopeningaddress book attachments, 16appointments, 62bookmarks, 47contacts, 35email and PIN messages, 10file attachments, 18groups, 35meetings, 62memos, 71tasks, 69web pages, 41–42optionsaddress book, 38browser, 53calendar, 65email and PIN messages, 20file attachment, 19MemoPad, 72tasks, 70See also handheld optionsOut of Holster field, 89owner information, setting, 87PPassword field, 92password security screen, 92–94password, See handheld passwordpersonal identification number, locating, 10phonesetting notification profiles, 87PIN messagesadding contacts to, 12deleting, 23editing, 14forwarding, 14marking opened, 29marking unopened, 29opening, 10replying to, 13requesting more of, 10resending, 14saving, 22saving draft, 12searching for, 26sending, 11–13setting importance, 21setting options, 20PIN, locating, 10prerequisitesdefinition, 7icon, 7priority of messages, setting, 21profiles, See notification profilesPrompt for Server Trust field, 99Rradiotroubleshooting, 105turning on, 105Radio field, 86recipientsreplying to all, 13searching by, 29reconciling email messages, 24recurring appointments, See appointmentsrecurring meetings, See meetingsreference information, 101refreshing web pages, 44registering with the network, 86, 106related resources, 7relative date, definition, 60reminders, troubleshooting, 105remote address book, searching in, 37removing, See deletingRepeat Notification field, 89replying toall recipients, 13email and PIN messages, 13resendingemail and PIN messages, 14resetting

IndexRIM Wireless Handheld 113For RIM internal use only. Not for external distribution.firewall options, 83handheld, 104resources, related to this guide, 7ring tones, See tunesSSalutation field, 32savingdraft messages, 12messages, 22searches, 28web pages, 44Scan Mode field, 86Screen Contrast field, 91screen/keyboard, setting options, 91searchesdeleting saved, 28editing saved, 28performing, 27saving, 28selecting folders, 27specifying criteria for, 27viewing saved, 28searchingby recipient, 28by sender, 28by subject, 28contacts in remote address book, 37messages, 26securitychanging handheld password, 93disabling handheld password, 94enabling handheld password, 92locking handheld, 94performing self tests, 95setting options, 92unlocking handheld, 94web page, 45WTLS, 98security self tests, 95Security Timeout field, 92selectingdisplay language, 84folders, 27network, 86sender, searching by, 29sendingaddress book attachments, 15email and PIN messages, 11servicesending messages from specific, 12service booksaccepting, 96icon, 104viewing, 95settingaddress book options, 38alarm, 73auto on/off options, 78browser options, 53, 81calendar options, 65date and time, 82–83default folder for bookmarks, 49email and PIN message options, 20file attachment options, 19handheld password, 94importance level of messages, 21MemoPad options, 72network options, 85notification profiles, 88owner information, 87screen/keyboard options, 91security options, 92tasks options, 70WTLS options, 98Sheet Column Width field, 20Sheet Display Labels field, 20Sheet Horizontal Scroll field, 19Sheet Outline Cells field, 19Sheet Vertical Scroll field, 19

Index114 User GuideFor RIM internal use only. Not for external distribution.short message service, See SMS messagessmartcase, definition, 80SMS messagesdeleting, 23marking opened, 29marking unopened, 29saving, 22searching for, 26Sort By field, 38, 70specified case, definition, 80specifying search criteria, 27Start of Day field, 66storage mode, setting, 96subfolders, See bookmark folderssubject, searching by, 29subscriber information module card, See SIM cardsupport, 7Ttable of contents, opening for file attachments, 18taskschanging status of, 69creating, 68deleting, 70editing, 69icons, 104opening, 69setting options, 70technical support, 7time, setting, 82tipsdefinition, 7icon, 7Title field, 46troubleshootingalarm, 105applications, 105backlighting, 105battery, 104, 105browser, 106display, 105font size, 105lighting, 105notification, 105phone, 106radio, 105reminders, 105resetting the handheld, 104volume, 105TTY option, See text telephoneTune field, 89tunesadding, 90deleting, 91downloading, 90turning offalarm, 74handheld, 78, 79turning on, radio, 105Uunlocking handheld, 94URLhome page, 40web page, 41, 44user-defined fields, changing, 33Vviewingapplication information, 77appointments, 62AutoText entries, 79browser connection status, 53browser history, 52browser security settings, 45contacts, 35contents of spreadsheet cell, 19criteria of last search, 28current date in calendar, 57email and PIN messages, 10file attachments, 18groups, 35handheld information, 77

IndexRIM Wireless Handheld 115For RIM internal use only. Not for external distribution.handheld options, 76host name of web page, 53images on web page, 43meetings, 62memos, 71next sheet, 19previous sheet, 19saved searches, 28service books, 95specific date in calendar, 57specific spreadsheet cell, 19table of contents of file attachments, 18tasks, 69volumeadjusting for notification profiles, 89troubleshooting, 105Volume field, 89WW hotkey configuration field, 82WAP browser, definition, 40WAP Push, setting, 97warningsdefinition, 7icon, 7web pagesbrowsing, 41canceling requests, 42closing, 51connection status, 53icons, 102links, 42navigating between, 43navigating on, 43opening, 41–42refreshing, 44saving, 44setting notification profiles, 87viewing images, 43viewing security settings, 45viewing URL, 44Weekday Off field, 78Weekday On field, 78Weekend Off field, 78Weekend On field, 78wireless email reconciliationdefinition, 24prerequisites, 20wireless networkdisconnecting browser from, 51registering with, 86troubleshooting, 105wireless radio,troubleshooting, 105Wireless Reconcile field, 21wireless transport layer security, See WTLSWML, 41worksheet, selecting in attachments, 19WTLS, definition, 98

Index116 User GuideFor RIM internal use only. Not for external distribution.

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