Bose AP1 Wireless Headset User Manual

Bose Corporation Wireless Headset

User manual

OWNER’S GUIDE • BRUGERVEJLEDNING • BEDIENUNGSANLEITUNGGEBRUIKERSHANDLEIDING • GUÍA DEL USUARIO • KÄYTTÖOHJE NOTICE D‘UTILISATION • MANUALE DI ISTRUZIONI KEZELÉSI ÚTMUTATÓ • BRUKERVEILEDNINGPODRĘCZNIK UŻYTKOWNIKA • MANUAL DO PROPRIETÁRIO BRUKSANVISNING • คู่มืิอผู้ใช้  • 사용자 안내서 用户指南 • 使用者指南 • 取扱説明書 •  QUIETCONTROL™ 30
2 - ENGLISHIMPORTANT SAFETY INSTRUCTIONSPlease read and keep all safety and use instructions.• Do NOT use the headphones at a high volume for any extended period. – To avoid hearing damage, use your headphones at a comfortable, moderate volume level. – Turn the volume down on your device before placing the headphones in your ears, then turn the volume up gradually until you reach a comfortable listening level.• Use caution and follow applicable laws regarding mobile phone and headphone use if using the headphones for phone calls while driving. Some jurisdictions impose specific limitations, such as single earpiece configuration, on the use of such products while driving. Do NOT use the headphones for any other purpose while driving.• Do NOT use the headphones with noise canceling mode at any time the inability to hear surrounding sounds may present a danger to yourself or others, e.g., while riding a bicycle or walking in or near trac, a construction site or railroad, etc. – Turn the headphones o, or use the headphones with noise canceling o and adjust your volume, to ensure you can hear surrounding sounds, including alarms and warning signals. – Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the head-phones, even with Aware mode.• Do NOT use the headphones if they emit any loud unusual noise. If this happens, turn the headphones o and contact Bose customer service.• Remove headphones immediately if you experience a warming sensation or loss of audio.Contains small parts which may be a choking hazard. Not suitable for children under age 3.This product contains magnetic material. Consult your physician on whether this might aect your implantable medical device.• Do NOT make unauthorized alterations to this product.• Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).• Do NOT expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).
ENGLISH - 3REGULATORY INFORMATIONNOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s).Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This device complies with FCC and Industry Canada radiation exposure limits set forth for general population. It must not be co-located or be operating in conjunction with any other antennas or transmitters. Meets IDA Requirements.CAN ICES-3 (B)/NMB-3(B)Management Regulation for Low-power Radio-frequency DevicesArticle XIIAccording to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.Article XIVThe low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act.The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.www.bose.com/patents Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC and all other EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliancePlease dispose of used batteries properly, following local regulations. Do not incinerate. This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.Removal of the rechargeable lithium ion battery in this product should be conducted only by a qualified professional. Please contact your local Bose retailer or see http://products.bose.com/static/compliance/index.html for further information.
4 - ENGLISHREGULATORY INFORMATION    Names and Contents of Toxic or Hazardous Substances or ElementsToxic or Hazardous Substances and ElementsPart Name Lead (Pb)Mercury (Hg)Cadmium (Cd)Hexavalent (CR(VI))Polybrominated Biphenyl (PBB)Polybrominated diphenylether (PBDE)PCBs X O O O O OMetal Parts X O O O O OPlastic Parts O O O O O OSpeakers X O O O O OCables X O O O O OThis table is prepared in accordance with the provisions of SJ/T 11364.O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T 26572.X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572.Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “5” is 2005 or 2015.Input Rating: 5V 1A“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple perfor-mance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone or iPad may aect wireless performance.Apple , the Apple logo, iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. The trademark “iPhone” is used with a license from Aiphone K.K.The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.Android, Google Play and the Google Play logo are trademarks of Google Inc.©2016 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used without prior written permission.
ENGLISH - 5CONTENTSGetting StartedUnpacking ............................................................................................................................ 7Headphone components ................................................................................................ 8Powering on/o ................................................................................................................. 9Using controllable noise cancelling only ......................................................... 9Bose® Connect AppFeatures ................................................................................................................................ 10Charging the Battery Connecting the USB cable ............................................................................................ 11Checking the battery ....................................................................................................... 12Headphone Status IndicatorsBluetooth® indicator ................................................................................................... 13Battery indicator ........................................................................................................... 13Importance of Proper FitChoosing the correct StayHear®+ tip ........................................................................ 14Fitting the earbuds to your ear ................................................................................... 14Changing the StayHear®+ tips ...................................................................................... 15Voice PromptsPre-installed languages .................................................................................................. 16Changing the language .................................................................................................. 16Bluetooth® Technology About Bluetooth® wireless technology ..................................................................... 17Choosing your pairing method ............................................................................ 17Pairing your device ........................................................................................................... 18Pairing your device with NFC ....................................................................................... 20Disconnecting a device ................................................................................................... 21Reconnecting a device .................................................................................................... 21
6 - ENGLISHCONTENTSManaging Multiple Connected DevicesSwitching between two connected devices ........................................................... 22Identifying the connected devices ............................................................................. 22Reconnecting a previously paired device ................................................................ 22Clearing the headphone pairing list ........................................................................... 22Using the Bose® Connect app ...................................................................................... 22Headphone Controls Media playback and volume functions ..................................................................... 23Call functions ...................................................................................................................... 24Controllable noise cancelling functions ................................................................... 24Care and MaintenanceStoring ................................................................................................................................... 25Cleaning ................................................................................................................................ 25Replacement parts and accessories .......................................................................... 25Customer Service .............................................................................................................. 26Limited warranty ............................................................................................................... 26Technical information ...................................................................................................... 26Troubleshooting ....................................................................................................... 27
ENGLISH - 7GETTING STARTEDUnpackingCarefully unpack the carton and confirm that the following parts are included:If any part of the product is damaged, do not use it. Contact your authorized Bose dealer immediately or Bose customer service. Refer to the contact sheet in the carton.StayHear®+ tips: Large (black) and Small (white)Note:  Medium (gray) tips are attached to the earbuds.Carry caseUSB cableBose® QuietControl™ wireless headphones
8 - ENGLISHGETTING STARTEDHeadphone componentsBattery and Bluetooth® indicatorsPower/Bluetooth buttonStayHear®+ tipsUSB connectorInline remote and microphone:Volume upMulti-function buttonVolume downNFC pairing touchpointControllable noise cancelling buttons
ENGLISH - 9GETTING STARTEDPowering on/oTo power on: Press the Power/Bluetooth button until glows green, yellow, or red (to indicate the current battery charge level).To power o: Press and hold the Power/Bluetooth button until blinks three times and turns o and you hear the power-down tones.Using controllable noise cancelling onlyWhen first powering on your headphones, noise cancelling is fully enabled. To let in some or all of the sounds around you, use the controllable noise cancelling buttons on the inline remote. For more information, see “Controllable noise cancelling functions” on page 24.
10 - ENGLISHBOSE® CONNECT APPEnhance your headphone experience with the Bose Connect app.Features• Unlock the full potential of your QuietControl™ 30 wireless headphones.• Free app compatible with most Apple and Android™ systems.• Easily connect and switch between multiple devices with a single swipe.• Disable voice prompts.• Control noise cancelling to let in or block outside sounds.• Keep your headphones up-to-date with the latest software.• Customize headphone settings, like voice prompt language and auto o.•
ENGLISH - 11CHARGING THE BATTERY Connecting the USB cableCAUTION: Use this product only with an agency-approved power supply that meets local regulatory requirements (for example: UL, CSA, VDE, CCC).1. Open the hinged door on the inside right neckband.2. Plug the small end of the USB cable into the USB connector. 3. Plug the other end of the USB cable into a wall charger or computer that is powered on. • While charging, blinks amber. • When the battery is fully charged, glows solid green.• Allow up to two hours to fully charge the battery. A full charge powers the headphones for up to 10 hours. • The headphones do not play while charging.Note: Before charging, be sure the headphones are at room temperature, between 41° F (5° C) and 104° F (40° C).
12 - ENGLISHCHARGING THE BATTERYChecking the battery• Each time you power on the headphones, the voice prompt announces the headphone battery charge level. To visually check the battery, the indicator is located on the inside right of the neckband. • When the headphones are in use, blinks red when the battery needs charging. For more information, see “Battery indicator ”on page 13.• If you are connected to an Apple device, the device displays the headphone battery charge level near the upper right corner of the screen and in the notification center (pulled down from lock screen).
ENGLISH - 13HEADPHONE STATUS INDICATORSThe Bluetooth and battery indicators are located on the inside right neckband.Bluetooth® indicator Indicator activity System stateBlinking blue Ready to pairBlinking white ConnectingSolid white ConnectedBattery indicator Indicator activity System stateGreen Medium to full chargeAmber Low chargeBlinking red Need to charge
14 - ENGLISHIMPORTANCE OF PROPER FITChoosing the correct StayHear®+ tipFor optimal audio performance, it is important to choose the correct size StayHear+ tip. Select the size that gives you the best comfort and fit in each ear. To determine the best fit, you may need to try all three sizes. You may need a dierent size for each ear.Note: To test the fit, try speaking aloud with the headphones o. Your voice should sound mued in both ears; if not, select another ti p size.Each StayHear+ tip and earbud is marked with either an L or an R. Be sure to attach the left tip to the left earbud and the right tip to the right earbud. Fitting the earbuds to your earThe StayHear+ tip allows the earbud to rest comfortably and securely in your ear. The tip wing fits just under your ear ridge.1. Insert the earbud so the StayHear+ tip gently rests in the opening of the ear canal. 2. Tilt the earbud back and tuck the tip wing under the ear ridge until it is secure.
ENGLISH - 15IMPORTANCE OF PROPER FITChanging the StayHear®+ tips1. Holding the earbud by the stem, gently grasp the attached StayHear+ tip and peel it away from the earbud. CAUTION: To prevent tearing, grasp the StayHear+ tip by its base. Do not pull on the tip wing.2. Align the opening of the new StayHear+ tip with the earbud nozzle and rotate the tip onto the nozzle. Press the base of the tip until it clicks securely into place.
16 - ENGLISHVOICE PROMPTSVoice prompts guide you through the pairing and connecting processes. Pre-installed languagesThe following languages are pre-installed on your headphones:• English • German • Korean • Swedish• Spanish • Mandarin • Italian • Dutch• French • Japanese • PortugueseTo download another languageVisit: global.Bose.com/Support/QC30Changing the languageWhen you turn on the headphones for the first time, the voice prompts are in English. To select a dierent language:1. Press and hold and simultaneously until you hear the voice prompt for the first language option. 2. Press or to move through the list of languages.3. When you hear your language, press and hold to select.Note: You can also select dierent languages using the Bose Connect app; or if you prefer, you can turn o voice prompts using the app.
ENGLISH - 17BLUETOOTH® TECHNOLOGY About Bluetooth® wireless technologyBluetooth wireless technology lets you stream music from Bluetooth smartphones, tablets, computers or other audio devices to your headphones. Before you can stream music from a mobile device, you must pair the device with your headphones.Choosing your pairing methodYou can pair your mobile device with your headphones using Bluetooth wireless technology or Near Field Communication (NFC).What is NFC?NFC uses Bluetooth technology to let devices establish wireless communication with each other by simply tapping the devices together. Refer to your device owner’s guide to see if your model supports NFC.If your device does not support Bluetooth pairing via NFC or if you are unsure:Follow the instructions for “Pairing your device” on page 18.If your device supports Bluetooth pairing via NFC:Follow the instructions for “Pairing your device with NFC” on page 20.Note: If your device supports Bluetooth pairing via NFC, you can use either pairing method.
18 - ENGLISHBLUETOOTH® TECHNOLOGYPairing your device1. With your headphones powered on, press and hold the Power/Bluetooth button until you hear “Ready to pair” or blinks blue.2. On your device, turn on the Bluetooth feature.Tip: The Bluetooth feature is usually found in the Settings menu.
ENGLISH - 19BLUETOOTH® TECHNOLOGYSelect your Bose QuietControl™ headphones from the device list. Once paired, you hear “Connected to <device name>” or glows solid white.
20 - ENGLISHBLUETOOTH® TECHNOLOGYPairing your device with NFC1. With your headphones powered on, unlock your device and turn on the Bluetooth and NFC features. Refer to your device owner’s guide to learn more about these features.2. Tap the NFC touchpoint on your device to the back of the inline remote.Your device may prompt you to accept pairing.Once paired, you hear “Connected to <device name>” or glows solid white.
ENGLISH - 21BLUETOOTH® TECHNOLOGYDisconnecting a device• Turn o the Bluetooth feature on your device.• If your device supports NFC, tap the NFC touchpoint on your device to the back of the inline remote.Reconnecting a device• When powered on, the headphones try to reconnect with up to two of the most recently-connected devices. Note: The devices must be within range and powered on. • If your device supports NFC, tap the NFC touchpoint on your device to the back of the inline remote.
22 - ENGLISHMANAGING MULTIPLE CONNECTED DEVICESYou can store up to eight paired mobile devices in the headphone pairing list and your headphones can be actively connected to two devices at a time. Note: You can only play audio from one device at a time. Switching between two connected devices1. Pause audio on your first device.2. Play audio on your second device.Identifying the connected devicesPress the Power/Bluetooth button to hear which devices are currently connected.Reconnecting a previously paired device1. Press the Power/Bluetooth button to hear which device is connected.2. Press the Power/Bluetooth button again within three seconds to connect to the next device in the headphone pairing list. Repeat until you hear the correct device name.3. Play audio on the connected device. Clearing the headphone pairing list1. Power o the headphones.2. Press and hold the Power/Bluetooth button for 10 seconds, until you hear “Bluetooth device list cleared.”3. Delete your Bose QuietControl™ headphones from the Bluetooth list on your device.All devices are cleared and the headphones are ready to pair a new device.Using the Bose® Connect appYou can also easily manage multiple connected devices using the Bose Connect app. For more information, see “Bose Connect App” on page 10.
ENGLISH - 23HEADPHONE CONTROLS The headphone controls are located on the inline remote below the right earbud.Volume DownVolume UpMulti-function buttonMedia playback and volume functionsFunction What to doPlay/Pause Press Skip Forward Press twice quickly.Skip Backward Press three times quickly.Fast forward Press twice quickly and hold the second press.Rewind Press three times quickly and hold the third press.Volume Up Press Volume Down Press
24 - ENGLISHHEADPHONE CONTROLSCall functionsFunction What to doAnswer a call Press End a call Press Decline an incoming call Press and hold for one second.Answer a second incoming call and put the current call on hold While on a call, press once. Decline a second incoming call and stay on current call While on a call, press and hold for one second.Switch between two calls With two active calls, press twice.Create a conference call With two active calls, press and hold for one second.Activate voice control While not on a call, press and hold for one second. Refer to your device’s owners guide for compatibility and usage information about this feature.Mute/unmute a call While on a call, press and simultaneously.Controllable noise cancelling functionsUse the controllable noise cancelling buttons to control the level of sound in your environment. Function What to doIncrease noise cancelling (block outside sounds)Press and hold until the desired setting is reached.Reduce noise cancelling (hear more outside sounds)Press and hold until the desired setting is reached.Reduce noise cancellingIncrease noise cancelling
ENGLISH - 25CARE AND MAINTENANCEStoring• Turn o the headphones when not in use. • Before storing the headphones for more than a few months, fully charge the battery. • Place the headphones in the carry case for storage.CleaningYour headphones may require periodic cleaning.StayHear + tips: Remove the tips from the earbuds and wash them with a mild detergent and water. Make sure you thoroughly rinse and dry the tips before attaching them to the earbuds.Headphone nozzles: Clean only with a dry, soft cotton swab or equivalent. Never insert any cleaning tool into the nozzle.Cleaning the neckband: Clean only with a soft, dry cloth. Do not use cleaning solvents or detergents. Replacement parts and accessoriesReplacement parts and accessories can be ordered through Bose customer service. See “Customer Service” on page 26.
26 - ENGLISH CARE AND MAINTENANCECustomer ServiceFor additional help using your headphones:• Visit: global.Bose.com/Support/QC30• Contact Bose® customer service. Refer to the contact sheet in the carton for more information.Limited warrantyYour QuietControl™ 30 wireless in-ear headphones are covered by a limited warranty. Details of the limited warranty are provided on the product registration card that is included in the carton. Please refer to the card for instructions on how to register. Failure to register will not aect your limited warranty rights.The warranty information provided with this product does not apply in Australia and New Zealand. See our website at www.Bose.com.au/warranty or www.Bose.co.nz/warranty for details of the Australia and New Zealand warranty.Technical informationInput Rating: 5V 1A
ENGLISH - 27TROUBLESHOOTINGProblem What to doHeadphones don’t turn on• Power on the headphones (see “Powering on/o” on page 9). • Charge the battery.Headphones don’t pair with mobile device• On your mobile device: – Turn the Bluetooth feature on and then o. – Delete your Bose QuietControl™ headphones from the Bluetooth list on your device. Pair again.• Move your device closer to the headphones and away from any interference or obstructions.• Pair a dierent device (see “Pairing your device” on page 18).• Visit: global.bose.com/support/QC30 to see how-to videos.• Clear the headphone pairing list: Power o the headphones. Press and hold the Power/Bluetooth button for 10 seconds until you hear “Bluetooth device list cleared.” Delete your Bose QuietControl™ headphones from the Bluetooth list on your device. Pair again.Headphones don’t pair with NFC-enabled device• Make sure your mobile device supports NFC.• Unlock your device and turn on the Bluetooth and NFC features.• Tap the NFC touchpoint on the back of your device to the back of the inline remote.No sound • Power on the headphones and charge the battery.• Increase the volume on your headphones and mobile device.• Press the Power/Bluetooth button to hear the connected device. Make sure you are using the correct device.• Move your device closer to the headphones and away from any interference or obstruction.• Use a dierent music source.• Pair a dierent mobile device (see “Pairing your device” on page 18).• If two devices are connected, pause the first device and play the other device.• If two devices are connected, move the devices within range of the headphones (30 ft. or 10 m).
28 - ENGLISH TROUBLESHOOTINGProblem What to doPoor sound quality • Use a dierent music source.• Pair a dierent mobile device.• Disconnect the second device.• Move the device closer to the headphones, and away from any interference or obstructions.• Clear any debris or wax buildup from the earbuds and headphone nozzles.No noise cancelling• Make sure the power is switched on. The power indicator should glow solid green.Noise cancelling won’t adjust• Turn the headphone’s power o and then on again.• Charge the headphones.Headphones don’t charge• Open the hinged door on the bottom of the right earbud and securely connect the small end of the USB cable to the USB connector. Make sure the connector on the cable is correctly aligned with the connector on the headphones.• Secure both ends of the USB cable. • If your headphones have been exposed to high or low temperatures, let the headphones return to room temperature and then try charging again.StayHear+ tips falling oSecurely attach the tips to the earbuds (see “Changing the StayHear+ tips” on page 15). Lost StayHear+ tip Contact Bose customer service for replacement tips.
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FPO ©2016 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM762456 Rev. 00

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