User manual
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| Document ID | 3008387 |
| Application ID | sw5WvRsQnjcFuKwuwe6Zyg== |
| Document Description | User manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 84.61kB (1057564 bits) |
| Date Submitted | 2016-05-28 00:00:00 |
| Date Available | 2016-11-30 00:00:00 |
| Creation Date | 2016-04-04 16:27:54 |
| Document Lastmod | 2016-04-04 16:28:40 |
| Document Title | User manual |
Q U I E T C O N T R O L™ 3 0 OWNER’S GUID E • BR UG ERV EJ LED N IN G • B E DI E N U N G SA N L E I T U N G GEBRUI KERSHA N D LEID IN G • G UÍA D E L U S UA R I O • KÄY T TÖ O H J E N OTIC E D ‘UTILISATION • M A N UA L E D I I ST R U ZI O N I K EZ ELÉSI ÚTM UTATÓ • BR U KE RV E I L E DN I N G P ODRĘCZ N IK UŻ YTKOW N IKA • M A NUA L DO P R O P R I ETÁ R I O BR UKSA N V ISN IN G • คู่มืิอผู้ใช้ • 사용자 안내서 用户指南 • 使用者指南 • 取扱説明書 • دليل المالك I M P O R TA N T S A F E T Y I N S T R U C T I O N S Please read and keep all safety and use instructions. • Do NOT use the headphones at a high volume for any extended period. ––To avoid hearing damage, use your headphones at a comfortable, moderate volume level. ––Turn the volume down on your device before placing the headphones in your ears, then turn the volume up gradually until you reach a comfortable listening level. • Use caution and follow applicable laws regarding mobile phone and headphone use if using the headphones for phone calls while driving. Some jurisdictions impose specific limitations, such as single earpiece configuration, on the use of such products while driving. Do NOT use the headphones for any other purpose while driving. • Do NOT use the headphones with noise canceling mode at any time the inability to hear surrounding sounds may present a danger to yourself or others, e.g., while riding a bicycle or walking in or near traffic, a construction site or railroad, etc. ––Turn the headphones off, or use the headphones with noise canceling off and adjust your volume, to ensure you can hear surrounding sounds, including alarms and warning signals. ––Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the headphones, even with Aware mode. • Do NOT use the headphones if they emit any loud unusual noise. If this happens, turn the headphones off and contact Bose customer service. • Remove headphones immediately if you experience a warming sensation or loss of audio. Contains small parts which may be a choking hazard. Not suitable for children under age 3. This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device. • Do NOT make unauthorized alterations to this product. • Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL, CSA, VDE, CCC). • Do NOT expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like). 2 - ENGLISH R E G U L AT O R Y I N F O R M AT I O N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment. This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s).Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with FCC and Industry Canada radiation exposure limits set forth for general population. It must not be co-located or be operating in conjunction with any other antennas or transmitters. Meets IDA Requirements. CAN ICES-3 (B)/NMB-3(B) Management Regulation for Low-power Radio-frequency Devices Article XII According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices. Article XIV The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act. The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices. www.bose.com/patents B ose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC and all other EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance Please dispose of used batteries properly, following local regulations. Do not incinerate. T his symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product. Removal of the rechargeable lithium ion battery in this product should be conducted only by a qualified professional. Please contact your local Bose retailer or see http://products.bose.com/static/compliance/index.html for further information. ENGLISH - 3 R E G U L AT O R Y I N F O R M AT I O N Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent (CR(VI)) Polybrominated Biphenyl (PBB) Polybrominated diphenylether (PBDE) PCBs Metal Parts Plastic Parts Speakers Cables This table is prepared in accordance with the provisions of SJ/T 11364. O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T 26572. X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572. Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “5” is 2005 or 2015. Input Rating: 5V 1A “Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone or iPad may affect wireless performance. Apple , the Apple logo, iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. The trademark “iPhone” is used with a license from Aiphone K.K. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license. The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. Android, Google Play and the Google Play logo are trademarks of Google Inc. ©2016 Bose Corporation. No part of this work may be reproduced, modified, distributed or o therwise used without prior written permission. 4 - ENGLISH CONTENTS Getting Started Unpacking............................................................................................................................. Headphone components................................................................................................. Powering on/off.................................................................................................................. Using controllable noise cancelling only.......................................................... Bose® Connect App Features................................................................................................................................. 10 Charging the Battery Connecting the USB cable............................................................................................. 11 Checking the battery........................................................................................................ 12 Headphone Status Indicators Bluetooth® indicator .................................................................................................... 13 Battery indicator ............................................................................................................ 13 Importance of Proper Fit Choosing the correct StayHear®+ tip......................................................................... 14 Fitting the earbuds to your ear.................................................................................... 14 Changing the StayHear®+ tips....................................................................................... 15 Voice Prompts Pre-installed languages................................................................................................... 16 Changing the language................................................................................................... 16 Bluetooth® Technology About Bluetooth® wireless technology...................................................................... 17 Choosing your pairing method............................................................................. 17 Pairing your device............................................................................................................ 18 Pairing your device with NFC........................................................................................ 20 Disconnecting a device.................................................................................................... 21 Reconnecting a device..................................................................................................... 21 ENGLISH - 5 CONTENTS Managing Multiple Connected Devices Switching between two connected devices............................................................ 22 Identifying the connected devices.............................................................................. 22 Reconnecting a previously paired device................................................................. 22 Clearing the headphone pairing list............................................................................ 22 Using the Bose® Connect app....................................................................................... 22 Headphone Controls Media playback and volume functions...................................................................... 23 Call functions....................................................................................................................... 24 Controllable noise cancelling functions.................................................................... 24 Care and Maintenance Storing.................................................................................................................................... 25 Cleaning................................................................................................................................. 25 Replacement parts and accessories........................................................................... 25 Customer Service............................................................................................................... 26 Limited warranty................................................................................................................ 26 Technical information....................................................................................................... 26 Troubleshooting........................................................................................................ 27 6 - ENGLISH G E T T I N G S TA R T E D Unpacking Carefully unpack the carton and confirm that the following parts are included: Carry case Bose® QuietControl™ wireless headphones StayHear®+ tips: Large (black) and Small (white) Note: Medium (gray) tips are attached to the earbuds. USB cable If any part of the product is damaged, do not use it. Contact your authorized Bose® dealer immediately or Bose customer service. Refer to the contact sheet in the c arton. ENGLISH - 7 G E T T I N G S TA R T E D Headphone components StayHear®+ tips NFC pairing touchpoint Inline remote and microphone: Volume up Controllable noise cancelling buttons Multi-function button Volume down USB connector Power/Bluetooth button 8 - ENGLISH Battery and Bluetooth® indicators G E T T I N G S TA R T E D Powering on/off To power on: Press the Power/Bluetooth® button until (to indicate the current battery charge level). glows green, yellow, or red To power off: Press and hold the Power/Bluetooth button until turns off and you hear the power-down tones. blinks three times and Using controllable noise cancelling only When first powering on your headphones, noise cancelling is fully enabled. To let in some or all of the sounds around you, use the controllable noise cancelling buttons on the inline remote. For more information, see “Controllable noise cancelling functions” on page 24. ENGLISH - 9 BOSE® CONNECT APP Enhance your headphone experience with the Bose® Connect app. Features • Unlock the full potential of your QuietControl™ 30 wireless headphones. • Free app compatible with most Apple and Android™ systems. • Easily connect and switch between multiple devices with a single swipe. • Disable voice prompts. • Control noise cancelling to let in or block outside sounds. • Keep your headphones up-to-date with the latest software. • Customize headphone settings, like voice prompt language and auto off. • 10 - ENGLISH C H A R G I N G T H E B AT T E R Y Connecting the USB cable CAUTION: Use this product only with an agency-approved power supply that meets local regulatory requirements (for example: UL, CSA, VDE, CCC). 1. Open the hinged door on the inside right neckband. 2. Plug the small end of the USB cable into the USB connector. 3. Plug the other end of the USB cable into a wall charger or computer that is powered on. • While charging, blinks amber. • When the battery is fully charged, glows solid green. • Allow up to two hours to fully charge the battery. A full charge powers the headphones for up to 10 hours. • The headphones do not play while charging. Note: Before charging, be sure the headphones are at room temperature, between 41° F (5° C) and 104° F (40° C). ENGLISH - 11 C H A R G I N G T H E B AT T E R Y Checking the battery • Each time you power on the headphones, the voice prompt announces the headphone battery charge level. To visually check the battery, the indicator is located on the inside right of the neckband. • When the headphones are in use, blinks red when the battery needs charging. For more information, see “Battery indicator ”on page 13. • If you are connected to an Apple device, the device displays the headphone battery charge level near the upper right corner of the screen and in the notification center (pulled down from lock screen). 12 - ENGLISH H E A D P H O N E S TAT U S I N D I C AT O R S The Bluetooth® and battery indicators are located on the inside right neckband. Bluetooth® indicator Indicator activity System state Blinking blue Ready to pair Blinking white Connecting Solid white Connected Battery indicator Indicator activity System state Green Medium to full charge Amber Low charge Blinking red Need to charge ENGLISH - 13 I M P O R TA N C E O F P R O P E R F I T Choosing the correct StayHear®+ tip For optimal audio performance, it is important to choose the correct size StayHear®+ tip. Select the size that gives you the best comfort and fit in each ear. To determine the best fit, you may need to try all three sizes. You may need a different size for each ear. Note: To test the fit, try speaking aloud with the headphones off. Your voice should sound muffled in both ears; if not, select another tip size. Each StayHear+ tip and earbud is marked with either an L or an R. Be sure to attach the left tip to the left earbud and the right tip to the right earbud. Fitting the earbuds to your ear The StayHear+ tip allows the earbud to rest comfortably and securely in your ear. The tip wing fits just under your ear ridge. 1. Insert the earbud so the StayHear+ tip gently rests in the opening of the ear canal. 2. Tilt the earbud back and tuck the tip wing under the ear ridge until it is secure. 14 - ENGLISH I M P O R TA N C E O F P R O P E R F I T Changing the StayHear®+ tips 1. H olding the earbud by the stem, gently grasp the attached StayHear+ tip and peel it away from the earbud. CAUTION: To prevent tearing, grasp the StayHear+ tip by its base. Do not pull on the tip wing. 2. Align the opening of the new StayHear+ tip with the earbud nozzle and rotate the tip onto the nozzle. Press the base of the tip until it clicks securely into place. ENGLISH - 15 VOICE PROMPTS Voice prompts guide you through the pairing and connecting processes. Pre-installed languages The following languages are pre-installed on your headphones: • English • German • Korean • Swedish • Spanish • Mandarin • Italian • Dutch • French • Japanese • Portuguese To download another language Visit: global.Bose.com/Support/QC30 Changing the language When you turn on the headphones for the first time, the voice prompts are in English. To select a different language: 1. P ress and hold and first language option. 2. Press or simultaneously until you hear the voice prompt for the to move through the list of languages. hen you hear your language, press and hold 3. W to select. Note: You can also select different languages using the Bose® Connect app; or if you prefer, you can turn off voice prompts using the app. 16 - ENGLISH B LU E T O OT H ® T E C H N O LO G Y About Bluetooth® wireless technology Bluetooth® wireless technology lets you stream music from Bluetooth smartphones, tablets, computers or other audio devices to your headphones. Before you can stream music from a mobile device, you must pair the device with your headphones. Choosing your pairing method You can pair your mobile device with your headphones using Bluetooth wireless technology or Near Field Communication (NFC). What is NFC? NFC uses Bluetooth technology to let devices establish wireless communication with each other by simply tapping the devices together. Refer to your device owner’s guide to see if your model supports NFC. If your device does not support Bluetooth pairing via NFC or if you are unsure: Follow the instructions for “Pairing your device” on page 18. If your device supports Bluetooth pairing via NFC: Follow the instructions for “Pairing your device with NFC” on page 20. Note: If your device supports Bluetooth pairing via NFC, you can use either pairing method. ENGLISH - 17 B LU E T O OT H ® T E C H N O LO G Y Pairing your device 1. W ith your headphones powered on, press and hold the Power/Bluetooth® button until you hear “Ready to pair” or blinks blue. 2. On your device, turn on the Bluetooth feature. Tip: The Bluetooth feature is usually found in the Settings menu. 18 - ENGLISH B LU E T O OT H ® T E C H N O LO G Y Select your Bose® QuietControl™ headphones from the device list. Once paired, you hear “Connected to” or glows solid white. ENGLISH - 19 B LU E T O OT H ® T E C H N O LO G Y Pairing your device with NFC 1. W ith your headphones powered on, unlock your device and turn on the Bluetooth® and NFC features. Refer to your device owner’s guide to learn more about these features. 2. Tap the NFC touchpoint on your device to the back of the inline remote. Your device may prompt you to accept pairing. Once paired, you hear “Connected to ” or 20 - ENGLISH glows solid white. B LU E T O OT H ® T E C H N O LO G Y Disconnecting a device • Turn off the Bluetooth® feature on your device. • If your device supports NFC, tap the NFC touchpoint on your device to the back of the inline remote. Reconnecting a device • When powered on, the headphones try to reconnect with up to two of the most recently-connected devices. Note: The devices must be within range and powered on. • If your device supports NFC, tap the NFC touchpoint on your device to the back of the inline remote. ENGLISH - 21 M A N A G I N G M U LT I P L E C O N N E C T E D D E V I C E S You can store up to eight paired mobile devices in the headphone pairing list and your headphones can be actively connected to two devices at a time. Note: You can only play audio from one device at a time. Switching between two connected devices 1. Pause audio on your first device. 2. Play audio on your second device. Identifying the connected devices Press the Power/Bluetooth® button to hear which devices are currently connected. Reconnecting a previously paired device 1. Press the Power/Bluetooth button to hear which device is connected. 2. Press the Power/Bluetooth button again within three seconds to connect to the next device in the headphone pairing list. Repeat until you hear the correct device name. 3. Play audio on the connected device. Clearing the headphone pairing list 1. Power off the headphones. 2. Press and hold the Power/Bluetooth button for 10 seconds, until you hear “Bluetooth device list cleared.” 3. Delete your Bose® QuietControl™ headphones from the Bluetooth list on your device. All devices are cleared and the headphones are ready to pair a new device. Using the Bose® Connect app You can also easily manage multiple connected devices using the Bose Connect app. For more information, see “Bose® Connect App” on page 10. 22 - ENGLISH HEADPHONE CONTROLS The headphone controls are located on the inline remote below the right earbud. Volume Up Multi-function button Volume Down Media playback and volume functions Function What to do Play/Pause Press Skip Forward Press twice quickly. Skip Backward Press three times quickly. Fast forward Press twice quickly and hold the second press. Rewind Press three times quickly and hold the third press. Volume Up Press Volume Down Press ENGLISH - 23 HEADPHONE CONTROLS Call functions Function What to do Answer a call Press End a call Press Decline an incoming call Press and hold Answer a second incoming call and put the current call on hold While on a call, press Decline a second incoming call and stay on current call While on a call, press and hold Switch between two calls With two active calls, press Create a conference call With two active calls, press and hold Activate voice control While not on a call, press and hold for one second. once. for one second. twice. for one second. for one second. efer to your device’s owners guide for compatibility and usage information about this feature. Mute/unmute a call While on a call, press and simultaneously. Controllable noise cancelling functions Use the controllable noise cancelling buttons to control the level of sound in your environment. Increase noise cancelling Reduce noise cancelling Function What to do Increase noise cancelling (block outside sounds) Press and hold until the desired setting is reached. Reduce noise cancelling (hear more outside sounds) Press and hold until the desired setting is reached. 24 - ENGLISH CARE AND MAINTENANCE Storing • Turn off the headphones when not in use. • Before storing the headphones for more than a few months, fully charge the battery. • Place the headphones in the carry case for storage. Cleaning Your headphones may require periodic cleaning. StayHear® + tips: Remove the tips from the earbuds and wash them with a mild detergent and water. Make sure you thoroughly rinse and dry the tips before attaching them to the earbuds. Headphone nozzles: Clean only with a dry, soft cotton swab or equivalent. Never insert any cleaning tool into the nozzle. Cleaning the neckband: Clean only with a soft, dry cloth. Do not use cleaning s olvents or detergents. Replacement parts and accessories Replacement parts and accessories can be ordered through Bose® customer service. See “Customer Service” on page 26. ENGLISH - 25 C A R E A N D M A I N T E N A N C E Customer Service For additional help using your headphones: • Visit: global.Bose.com/Support/QC30 • Contact Bose® customer service. Refer to the contact sheet in the carton for more information. Limited warranty Your QuietControl™ 30 wireless in-ear headphones are covered by a limited warranty. Details of the limited warranty are provided on the product registration card that is included in the carton. Please refer to the card for instructions on how to register. Failure to register will not affect your limited warranty rights. The warranty information provided with this product does not apply in Australia and New Zealand. See our website at www.Bose.com.au/warranty or www.Bose.co.nz/warranty for details of the Australia and New Zealand warranty. Technical information Input Rating: 5V 26 - ENGLISH 1A T R O U B L E S H O OT I N G Problem What to do Headphones don’t turn on • Power on the headphones (see “Powering on/off” on page 9). Headphones don’t pair with mobile device • On your mobile device: • Charge the battery. –– Turn the Bluetooth® feature on and then off. –– Delete your Bose® QuietControl™ headphones from the Bluetooth list on your device. Pair again. • Move your device closer to the headphones and away from any interference or obstructions. • Pair a different device (see “Pairing your device” on page 18). • Visit: global.bose.com/support/QC30 to see how-to videos. • Clear the headphone pairing list: Power off the headphones. Press and hold the Power/Bluetooth button for 10 seconds until you hear “Bluetooth device list cleared.” Delete your Bose QuietControl™ headphones from the Bluetooth list on your device. Pair again. Headphones don’t pair with NFC-enabled device • Make sure your mobile device supports NFC. No sound • Power on the headphones and charge the battery. • Unlock your device and turn on the Bluetooth and NFC features. • Tap the NFC touchpoint on the back of your device to the back of the inline remote. • Increase the volume on your headphones and mobile device. • Press the Power/Bluetooth button to hear the connected device. Make sure you are using the correct device. • Move your device closer to the headphones and away from any interference or obstruction. • Use a different music source. • Pair a different mobile device (see “Pairing your device” on page 18). • If two devices are connected, pause the first device and play the other device. • If two devices are connected, move the devices within range of the headphones (30 ft. or 10 m). ENGLISH - 27 T R O U B L E S H O O T I N G Problem What to do Poor sound quality • Use a different music source. • Pair a different mobile device. • Disconnect the second device. • Move the device closer to the headphones, and away from any interference or obstructions. • Clear any debris or wax buildup from the earbuds and headphone nozzles. No noise cancelling • Make sure the power is switched on. The power indicator should glow solid green. Noise cancelling won’t adjust • Turn the headphone’s power off and then on again. Headphones don’t charge • Open the hinged door on the bottom of the right earbud and securely connect the small end of the USB cable to the USB connector. Make sure the connector on the cable is correctly aligned with the connector on the headphones. • Charge the headphones. • Secure both ends of the USB cable. • If your headphones have been exposed to high or low temperatures, let the headphones return to room temperature and then try charging again. StayHear®+ tips falling off Securely attach the tips to the earbuds (see “Changing the StayHear+ tips” on page 15). Lost StayHear+ tip Contact Bose® customer service for replacement tips. 28 - ENGLISH ENGLISH - 29 FPO ©2016 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM762456 Rev. 00
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