Broadcom BRCM1030 802.11g WLAN PCI-E Mini Card User Manual Luke user guide

Broadcom Corporation 802.11g WLAN PCI-E Mini Card Luke user guide

Manual 1

HP TouchSmart User GuideAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/TouchSmart tm2
© Copyright 2009 Hewlett-PackardDevelopment Company, L.P.Microsoft and Windows are U.S. registeredtrademarks of Microsoft Corporation.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under license. SD Logo is atrademark of its proprietor.The information contained herein is subjectto change without notice. The onlywarranties for HP products and services areset forth in the express warranty statementsaccompanying such products and services.Nothing herein should be construed asconstituting an additional warranty. HP shallnot be liable for technical or editorial errorsor omissions contained herein.First Edition: January 2010Document Part Number: 582064-001Product noticeThis user guide describes features that arecommon to most models. Some featuresmay not be available on your computer.Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on your lap or obstruct the computer air vents. Use the computer only on ahard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a softsurface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contactthe skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and theAC adapter comply with the user-accessible surface temperature limits defined by the InternationalStandard for Safety of Information Technology Equipment (IEC 60950).iiiAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
iv Safety warning noticeAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Table of contents1 Getting startedCharging the battery ............................................................................................................................. 1Identifying the installed hardware and software ................................................................................... 1Identifying hardware ............................................................................................................ 1Identifying software .............................................................................................................. 1Rotating the display .............................................................................................................................. 2Finding more information ...................................................................................................................... 3Locating Help and Support .................................................................................................. 3Locating regulatory, safety, and environmental notices ....................................................... 32 What's nextCreating recovery discs ........................................................................................................................ 4Connecting to the Internet .................................................................................................................... 4Updating your antivirus software .......................................................................................................... 4Getting to know the computer .............................................................................................................. 43 Using Instant WebStarting Instant Web ............................................................................................................................. 6Starting Microsoft Windows .................................................................................................................. 6Disabling and enabling HP Instant Web ............................................................................................... 74 FeaturesComponents ......................................................................................................................................... 8Top components .................................................................................................................. 8TouchPad ............................................................................................................ 8Lights ................................................................................................................... 9Keys .................................................................................................................. 10Front components .............................................................................................................. 10Right-side components ...................................................................................................... 11Left-side components ........................................................................................................ 12Display components .......................................................................................................... 13Bottom components ........................................................................................................... 145 NetworkingChoosing an ISP ................................................................................................................................ 15Using Internet Services & Offers ....................................................................................... 15Using ISP-provided icons .................................................................................................. 15vAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Using the Windows Connect to the Internet Wizard .......................................................... 16Creating a wireless connection .......................................................................................................... 16Identifying wireless icons and controls .............................................................................. 16Identifying wireless and network status icons ................................................... 16Using the wireless key ...................................................................................... 17Using Wireless Assistant software .................................................................... 18Using operating system controls ....................................................................... 18Connecting to a WLAN ...................................................................................................... 18Connecting to an existing wireless network ...................................................... 19Setting up a wireless network ........................................................................... 19Step 1: Purchase high-speed Internet service .................................. 20Step 2: Purchase and install a wireless router ................................. 20Step 3: Configure the computer to connect to the wirelessnetwork ............................................................................................. 20Protecting your WLAN ....................................................................................... 21Roaming to another network ............................................................................. 21Using HP Mobile Broadband ............................................................................................. 21Inserting a SIM .................................................................................................. 22Removing a SIM ................................................................................................ 23Using Bluetooth wireless devices ...................................................................................... 24Bluetooth and Internet Connection Sharing (ICS) ............................................. 24Connecting to a wired network ........................................................................................................... 256 Pointing devices and keyboardUsing pointing devices ....................................................................................................................... 26Setting pointing device preferences ................................................................................... 26Using the TouchPad .......................................................................................................... 26Using TouchPad gestures ................................................................................. 26Scrolling ............................................................................................ 26Pinching ............................................................................................ 27Rotating ............................................................................................ 27Using the digitizer pen ........................................................................................................................ 28Identifying the pen components ......................................................................................... 28Holding the pen .................................................................................................................. 28Storing the pen .................................................................................................................. 28Using the touch screen ...................................................................................................................... 29Tapping (or clicking) .......................................................................................................... 29Flicking ............................................................................................................................... 29Dragging ............................................................................................................................ 30Scrolling ............................................................................................................................. 30Rotating ............................................................................................................................. 30Pinching ............................................................................................................................. 31Setting touch screen preferences ...................................................................................... 32Using the action keys 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Using the hotkeys ............................................................................................................................... 337 MultimediaUsing the media activity keys ............................................................................................................. 35Multimedia software ........................................................................................................................... 36Using HP TouchSmart software or HP MediaSmart software ........................................... 36Using multimedia software ................................................................................................. 36Installing multimedia software from a disc ......................................................................... 37Audio .................................................................................................................................................. 37Adjusting the volume ......................................................................................................... 37Connecting external audio devices .................................................................................... 38Webcam ............................................................................................................................................. 38Adjusting webcam properties ............................................................................................. 39Video .................................................................................................................................................. 40Using the external monitor port .......................................................................................... 40Connecting an HDMI device .............................................................................................. 40Configuring audio for HDMI ............................................................................... 418 Power managementShutting down the computer ............................................................................................................... 42Setting power devices ........................................................................................................................ 42Using power-saving states ................................................................................................. 42Initiating and exiting Sleep ................................................................................ 43Initiating and exiting Hibernation ....................................................................... 43Conserving power .............................................................................................................. 44Using the battery meter ..................................................................................................... 44Using power plans ............................................................................................................. 44Viewing the current power plan ......................................................................... 44Selecting a different power plan ........................................................................ 44Customizing power plans .................................................................................. 45Setting password protection on wakeup ............................................................................ 45Using battery power ........................................................................................................................... 45Finding battery information in Help and Support ............................................................... 46Using Battery Check .......................................................................................................... 46Displaying the remaining battery charge ........................................................................... 46Removing or inserting the battery ...................................................................................... 46Charging a battery ............................................................................................................. 47Maximizing battery discharge time .................................................................................... 48Managing low battery levels .............................................................................................. 48Identifying low battery levels ............................................................................. 48Resolving a low battery level ............................................................................. 49Resolving a low battery level when external power is available ....... 49viiAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Resolving a low battery level when a charged battery isavailable ........................................................................................... 49Resolving a low battery level when no power source isavailable ........................................................................................... 49Resolving a low battery level when the computer cannot exitHibernation ....................................................................................... 49Calibrating a battery ........................................................................................................... 49Storing a battery ................................................................................................................ 49Disposing of a used battery ............................................................................................... 50Replacing the battery ......................................................................................................... 50Using external AC power .................................................................................................................... 50Connecting AC power ........................................................................................................ 50Testing an AC adapter ....................................................................................................... 519 External devicesUsing Digital Media Slot cards ........................................................................................................... 52Inserting a digital card ........................................................................................................ 52Removing a digital card ..................................................................................................... 53Using a USB device ........................................................................................................................... 53Connecting a USB device .................................................................................................. 53Removing a USB device .................................................................................................... 5410 DrivesHandling drives ................................................................................................................................... 55Improving hard drive performance ..................................................................................................... 55Using Disk Defragmenter ................................................................................................... 55Using Disk Cleanup ........................................................................................................... 56Using HP ProtectSmart Hard Drive Protection .................................................................................. 56Identifying HP ProtectSmart Hard Drive Protection status ................................................ 56Managing power with a parked hard drive ......................................................................... 57Using HP ProtectSmart Hard Drive Protection software .................................................... 57Inserting and removing a hard drive ................................................................................................... 58Using external drives .......................................................................................................................... 60Connecting optional external drives ................................................................................... 60Using an external optical drive ........................................................................................... 60Removing an optical disc when the disc tray will not open ............................... 61Sharing an optical drive ...................................................................................................................... 6111 Memory modules12 SecurityProtecting the computer ..................................................................................................................... 66Using passwords ................................................................................................................................ 66viiiAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Setting passwords in Windows .......................................................................................... 67Setting passwords in Setup Utility ..................................................................................... 67Administrator password ..................................................................................... 68Managing an administrator password ............................................... 68Entering an administrator password ................................................. 68Power-on password .......................................................................................... 68Managing a power-on password ...................................................... 69Entering a power-on password ......................................................... 69Using antivirus software ..................................................................................................................... 69Using firewall software ....................................................................................................................... 69Installing critical security updates ....................................................................................................... 70Installing an optional security cable .................................................................................................... 70Using the fingerprint reader (select models only) ............................................................................... 71Registering fingerprints ...................................................................................................... 71Using your registered fingerprint to log on to Windows ..................................................... 7213 Backup and recoveryCreating recovery discs ...................................................................................................................... 73Backing up your information ............................................................................................................... 74Using Windows Backup and Restore ................................................................................ 75Using system restore points .............................................................................................. 75When to create restore points ........................................................................... 75Create a system restore point ........................................................................... 75Restore to a previous date and time ................................................................. 75Performing a recovery ........................................................................................................................ 76Recovering from the recovery discs .................................................................................. 76Recovering from the dedicated recovery partition (select models only) ............................ 7614 Setup Utility (BIOS)Starting Setup Utility ........................................................................................................................... 77Using Setup Utility .............................................................................................................................. 77Changing the language of Setup Utility ............................................................................. 77Navigating and selecting in Setup Utility ............................................................................ 78Displaying system information ........................................................................................... 78Restoring default settings in Setup Utility .......................................................................... 78Exiting Setup Utility ............................................................................................................ 79Setup Utility Menus ............................................................................................................................ 79Main menu ......................................................................................................................... 79Security menu .................................................................................................................... 79System Configuration menu .............................................................................................. 79Diagnostics menu .............................................................................................................. 80Updating the BIOS ............................................................................................................................. 80Updating the BIOS ............................................................................................................. 80ixAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Determining the BIOS version ........................................................................... 80Downloading a BIOS update ............................................................................. 81Appendix A Product informationInput power ......................................................................................................................................... 83Operating environment ....................................................................................................................... 83Traveling with the computer ............................................................................................................... 84Routine care ....................................................................................................................................... 84Cleaning the display .......................................................................................................... 84Cleaning the TouchPad and keyboard .............................................................................. 85Labels ................................................................................................................................................. 85Appendix B TroubleshootingQuick troubleshooting ......................................................................................................................... 87The computer is unable to start up .................................................................................... 87The TouchPad is behaving erratically ................................................................................ 87The computer screen is blank ............................................................................................ 87Software is functioning abnormally .................................................................................... 88The computer is on but is not responding .......................................................................... 88The computer is unusually warm ....................................................................................... 88Checking your audio functions ........................................................................................... 88An external device is not working ...................................................................................... 89The wireless network connection is not working ................................................................ 89Cannot connect to a preferred network ............................................................................. 90Network icon for WLAN is not displayed ............................................................................ 90Current WLAN network security codes are unavailable .................................................... 90WLAN connection is very weak ......................................................................................... 91Cannot connect to the wireless router ............................................................................... 91Contacting customer support ............................................................................................................. 91Index ................................................................................................................................................................... 92xAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
1 Getting startedCharging the batteryTo fully charge the battery, leave the computer plugged into external power until the battery light on thecomputer turns white.WARNING! To reduce the risk of electric shock or damage to your equipment, observe theseguidelines:Plug the power cord into an AC outlet that is easily accessible at all times.Disconnect power from the computer by unplugging the power cord from the AC outlet (not byunplugging the power cord from the computer).If provided with a 3-pin attachment plug on your power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. Thegrounding pin is an important safety feature.NOTE: A partially charged new battery can run the computer after software setup is complete, butbattery charge displays will not be accurate until the new battery has been fully charged. The batterylight turns white when the battery is fully charged.Identifying the installed hardware and softwareIdentifying hardwareTo see a list of hardware installed in the computer:Select Start > Control Panel > System and Security. Then in the System area, click DeviceManager.You can also add hardware or modify device configurations using Device Manager.NOTE: Windows® includes the User Account Control feature to improve the security of your computer.You may be prompted for your permission or password for tasks such as installing applications, runningutilities, or changing Windows settings. Refer to Help and Support for more information.Identifying softwareTo see a list of the software installed on the computer:Select Start > All Programs.Charging the battery 1Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Rotating the displayTo use the computer in slate mode:1. Open the display.2. Rotate the display clockwise 180 degrees.3. Lower the display over the keyboard.CAUTION: To reduce the risk of damage to your computer, do not force the display past 180 degrees,and do not transport the computer while it is in slate mode.2 Chapter 1 Getting startedAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Finding more informationLocating Help and SupportIn addition to the user guides, Help and Support provides information about the operating system, powermanagement, software updates, networking, drivers, troubleshooting tools, and accessing technicalsupport.NOTE: You do not need to connect to the Internet to access the user guides in Help and Support.To access Help and Support:Select Start > Help and Support.– or –For country- or region-specific support, go to http://www.hp.com/support, select your country orregion, and follow the on-screen instructions.Locating regulatory, safety, and environmental noticesWARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes properworkstation setup and proper posture, health, and work habits for computer users. The Safety & ComfortGuide also provides important electrical and mechanical safety information. To access this guide, selectStart > Help and Support > User Guides. The Safety & Comfort Guide is also available on the Webat http://www.hp.com/ergo.For more safety and regulatory information, and for battery disposal information, refer to the Regulatory,Safety and Environmental Notices.To access the notices:Select Start > Help and Support > User Guides.Finding more information 3Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
2What's nextAfter you set up and register the computer, it is important to take the next steps in this chapter beforeyou begin using the computer. For help in identifying specific components of the computer, refer toFeatures on page 8.Creating recovery discsAfter setting up the computer, one of the first and most important steps to take is to create a set ofrecovery discs of the full factory image. The recovery discs are essential in case of system instability orfailure, when they are used to recover the operating system and software to factory settings. Forinstructions, refer to Backup and recovery on page 73.Connecting to the InternetAfter creating the recovery discs, set up your wired or wireless network so that you can send and receivee-mail and connect to the Internet. For more information, refer to Networking on page 15.Updating your antivirus softwareAfter you have connected to the Internet, be sure to update your antivirus software. The software ispreinstalled on the computer and includes a limited subscription for free updates. Antivirus softwarehelps protect your computer from damage caused by viruses. For more information, refer to Usingantivirus software on page 69.Getting to know the computerWhen you have completed the preceding steps, familiarize yourself with the features of the computerand set up any additional components, such as optional external audio devices.The following list highlights the entertainment features of the computer and explains where to getadditional information for each feature.łHP Instant Web—You can perform many of your favorite activities without the need to start themain operating system. If you like to browse the Internet, view digital photos, listen to music, orkeep in touch through e-mail, instant messages, or Skype (select models only), you will enjoy themany features of HP Instant Web. For details, refer to Using Instant Web on page 6.łMultimedia software—The computer comes with preinstalled multimedia software, including HPTouchSmart software, which turns the computer into a mobile entertainment center. For details,refer to Multimedia software on page 36.łAudio—The computer includes integrated speakers. For more information on using the integratedspeakers and setting up optional external audio devices, refer to Audio on page 37.4 Chapter 2 What's nextAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
łVideo—You can connect an optional display device or an HDMI (High Definition MultimediaInterface) device to the computer. You can also connect an optional optical drive. For moreinformation about the video features, refer to Video on page 40.łWebcam—Adjustable, with low-light image technology and built-in microphones, the webcam is aperfect companion to your instant messaging program. For more information on the webcam, referto Webcam on page 38.Getting to know the computer 5Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
3 Using Instant Web HP Instant Web provides a fun and engaging way to perform many of your favorite activities. Yourcomputer is ready to go within seconds of sliding the power switch and you can rapidly access severalapplications without the need to start the main operating system. If you like to browse the Internet, viewdigital photos, listen to music, or keep in touch through e-mail, instant messages, or Skype (selectmodels only), you will enjoy the many features of HP Instant Web.NOTE: Instant Web is an optional, instant-on environment that is separate from your Windowsoperating system.Instant Web includes the following features:łWeb browser—Browsing the Internet has never been faster or easier. Web browser is optimizedto give you a great Internet experience instantly. Enjoy surfing the Web and bookmarking yourfavorite sites at your convenience.łChat—Access popular Instant Messaging programs such as Google Talk, Windows LiveMessenger, or Yahoo! Messenger to chat with friends.łSkype (select models only)—Skype is a voice over Internet protocol (VoIP) that lets youcommunicate free of charge with other Skype users. Skype permits long-distance phone calls toland lines and also offers video chat capability.łWeb e-mail—View your Web-based e-mail using Gmail, Hotmail, Yahoo, and other webmailproviders.łWeb calendar—Schedule and manage your activities using your favorite online calendarapplication.łMusic Player—Listen to your favorite music files with Music Player. When you are suddenly in themood, your favorite tunes are only moments away.łPhoto Viewer—Browse through photos, create albums, take pictures, and view slide shows usingPhoto Viewer. If a picture is worth a thousand words, it is worth even more to view your pictureswhen you want to.For detailed information on Instant Web, refer to the software Help.Starting Instant WebTo start Instant Web when the computer is powered off:1. Turn on your computer. The Instant Web Home screen appears.2. Click an icon on the Instant Web Home screen to launch a program.Starting Microsoft WindowsTo start the main operating system:1. Click the Windows Start button on the far left of the Instant Web Home screen.2. A dialog box appears, asking if you are sure you want to start Windows. Click Yes.6 Chapter 3 Using Instant WebAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
NOTE: Clicking on the Make Windows your default Power On experience in this dialog box disablesInstant Web. For more information on disabling and enabling Instant Web, refer to Disabling andenabling HP Instant Web on page 7.Disabling and enabling HP Instant WebYou can disable or reenable Instant Web in two ways.To disable or reenable Instant Web from the Windows operating system:1. Click Start > All Programs > HP Instant Web. The HP Instant Web Installer folder displays.2. Click HP Instant Web Configuration Tool.3. Select the Enable HP Instant Web check box.4. Click OK.NOTE: The HP Instant Web Configuration Tool can also accessed by clicking Start > ControlPanel.To disable or reenable Instant Web from within Setup Utility:1. Open Setup Utility by turning on or restarting the computer. Immediately press f10 repeatedly toenter Setup Utility.2. Use the arrow keys to select System Configuration.3. Use the down arrow key to select HP Instant Web Support, and then press enter.4. Use the arrow key to select Enable or Disable, and then press enter.5. Press enter to confirm your change.6. To save your change and exit Setup Utility, use the arrow keys to select Exit, select Exit SavingChanges, and then press enter.Disabling and enabling HP Instant Web 7Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
4FeaturesComponentsTop componentsTouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on and off. Lightly press the button and holdfor 3 seconds to turn the TouchPad on and off.(2) Left TouchPad button* Functions like the left button on an external mouse.(3) Right TouchPad button* Functions like the right button on an external mouse.(4) TouchPad* Moves the pointer and selects or activates items on the screen.*This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers.Then, right-click the device representing your computer, and select Mouse settings.8 Chapter 4 FeaturesAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Right-side componentsComponent Description(1) Fingerprint reader Allows a fingerprint logon to Windows instead of a passwordlogon.(2) Rotate button Rotates the screen image counter-clockwise into 4orientations: landscape primary, portrait primary, landscapesecondary, and portrait secondary.(3) Power light łWhite: The computer is on.łBlinking white: The computer is in the Sleep state.łOff: The computer is off or in Hibernation.(4) Power switch łWhen the computer is off, slide the power switch to turnon the computer.łWhen the computer is on, briefly slide the power switchto exit Sleep.łWhen the computer is in the Sleep state, briefly slide thepower switch to exit Sleep.łWhen the computer is in Hibernation, briefly slide thepower switch to exit Hibernation.If the computer has stopped responding and Windows®shutdown procedures are ineffective, slide and hold the powerswitch for at least 5 seconds to turn off the computer.To learn more about your power settings, select Start >Control Panel > System and Security > Power Options.(5) Wireless button Turns the wireless feature on or off, but does not establish awireless connection.NOTE: A wireless network must be set up in order toestablish a wireless connection.(6) Wireless light łOff: An integrated wireless device, such as a wirelesslocal area network (WLAN) device and/or a Bluetooth®device, is on.NOTE: Wireless devices are enabled at the factory.łAmber: All wireless devices are off.Components 11Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Component Description(7) Digital Media Slot Supports the following digital card formats:łMemory StickłMemory Stick ProłMultiMediaCardłSecure Digital Memory CardłxD-Picture Card(8) USB ports (2) Connect optional USB devices.(9) Battery light łOff: The computer is running on battery power.łBlinking amber: The battery has reached a low batterylevel, a critical battery level, or there is a battery error.łAmber: A battery is charging.łWhite: The computer is connected to external power andthe battery is fully charged.(10) Power connector Connects an AC adapter.Left-side componentsComponent Description(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal components and prevent overheating. It is normal forthe internal fan to cycle on and off during routine operation.(2) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audiocomponent.(3) USB port Connects an optional USB device.(4) Audio-out (headphone) jack/Audio-in(microphone) jackProduces sound when connected to optional powered stereospeakers, headphones, earbuds, a headset, or television audio.Also connects an optional headset microphone.NOTE: When a device is connected to the jack, the devicespeakers are disabled.12 Chapter 4 FeaturesAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Component Description(5) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a deterrent,but it may not prevent the computer from being mishandled orstolen.(6) Pen holder Holds the pen.Display componentsComponent Description(1) WWAN antennas (2)* Send and receive wireless signals to communicate with wirelesswide-area networks (WWAN).(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLAN).(3) Internal microphones (2) Record sound.(4) Webcam light On: The webcam is in use.(5) Webcam Records video and captures still photographs.(6) Speakers (2) Produce sound.(7) Convertible hinge Swivels the display and converts the computer from traditionalnotebook mode into slate mode or vice versa. In slate mode, thedisplay is rotated and folded flat, so that you can view content whilecarrying the computer.*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately aroundthe antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety andEnvironmental Notices that applies to your country or region. These notices are located in Help and Support.Components 13Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Bottom componentsComponent Description(1) Battery release latch Releases the battery from the battery bay.(2) Battery bay Holds the battery.NOTE: The battery is preinstalled in the battery bay at thefactory.(3) Vents (4) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal components and prevent overheating. It is normal forthe internal fan to cycle on and off during routine operation.(4) Hard drive bay Holds the hard drive.(5) Memory module compartment Contains the memory module slots.14 Chapter 4 FeaturesAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
5NetworkingThe computer supports 2 types of Internet access:łWireless—For mobile Internet access, you can use a wireless connection. To learn about addingthe computer to an existing network or setting up a wireless network, refer to Creating a wirelessconnection on page 16.łWired—You can access the Internet by connecting to a broadband network using the RJ-45(network) jack. To learn about connecting using the RJ-45 jack, refer to Connecting to a wirednetwork on page 25.Choosing an ISPYou must set up Internet service before you can connect to the Internet. The computer includes thefollowing software features to help you set up a new Internet account or configure the computer to usean existing account:łInternet Services & Offers (available in some locations)łISP-provided icons (available in some locations)łWindows Connect to the Internet Wizard (available in all locations)Using Internet Services & OffersIf the Internet Service & Offers utility is supported in the country or region in which you purchased thecomputer, you can access the utility by using the following method:Select Start > All Programs > Online Services > Get Online.The Internet Services & Offers utility assists with these tasks:łSigning up for a new Internet accountłConfiguring the computer to use an existing accountUsing ISP-provided iconsIf ISP-provided icons are supported in the country or region in which you purchased the computer, theicons may be displayed either individually on the Windows desktop or grouped in a desktop folder namedOnline Services.To set up a new Internet account or configure the computer to use an existing account, double-click an icon, and then follow the instructions on the screen.Choosing an ISP 15Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Using the Windows Connect to the Internet WizardYou can use the Windows Connect to the Internet Wizard to connect to the Internet in any of thesesituations:łIf you already have an account with an ISP.łIf you have a disc from an ISP.łIf you do not have an Internet account and would like to select an ISP from the list provided withinthe wizard. (The list of ISP providers is not available in all regions.)łIf you have selected an unlisted ISP and the ISP has provided you with such information as aspecific IP address and POP3 and SMTP settings.To access the Windows Connect To The Internet Wizard and instructions for using the wizard, clickStart, and then click Help and Support.NOTE: If you are prompted within the wizard to choose between enabling or disabling WindowsFirewall, choose to enable the firewall.Creating a wireless connectionWireless technology transfers data across radio waves instead of wires. Your computer may beequipped with one or more of the following wireless devices:łWireless local area network (WLAN) device—Connects the computer to wireless local areanetworks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices,your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.In a WLAN, each mobile wireless device communicates with a wireless router or a wireless accesspoint.łHP Mobile Broadband Module—A wireless wide area network (WWAN) device that providesaccess to information wherever mobile network operator service is available. In a WWAN, eachmobile device communicates to a mobile network operator’s base station. Mobile network operatorsinstall networks of base stations (similar to cell phone towers) throughout large geographic areas,effectively providing coverage across entire states, regions, or even countries.łBluetooth® device—Creates a personal area network (PAN) to connect to other Bluetooth-enableddevices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, eachdevice communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.For more information on wireless technology, refer to the information and Web site links provided inHelp and Support.Identifying wireless icons and controlsIdentifying wireless and network status iconsIcon Name DescriptionWireless (connected) Identifies the location of the wireless light and the wirelesskey on the computer. Also identifies the Wireless Assistantsoftware on the computer and indicates that one or more ofthe wireless devices are on.16 Chapter 5 NetworkingAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Wireless (disconnected) Identifies the Wireless Assistant software on the computerand indicates that all of the wireless devices are off.Wired network (connected) Indicates that one or more network drivers on your computerare installed and one or more network devices are connectedto the network.Wired network (disabled/disconnected) Indicates that one or more of your network drivers areinstalled, all network devices or all wireless devices aredisabled in Windows Control Panel, and no network devicesare connected to a wired network.Network (connected) Indicates that one or more of your network drivers areinstalled, one or more network devices are connected to awireless network, and one or more network devices may beconnected to a wired network.Network (disabled/disconnected) Indicates that one or more of your network drivers areinstalled, no wireless connections are available or all wirelessnetwork devices are disabled by the wireless button orWireless Assistant, and no network devices are connectedto a wired network.Network (disconnected) Indicates that one or more of your network drivers areinstalled and wireless connections are available, but nonetwork devices are connected to a wired or wirelessnetwork.Using the wireless keyThe computer has a wireless key (1), one or more wireless devices, and one wireless light (2). All of thewireless devices on your computer are enabled at the factory.If the wireless light is amber, one or more wireless devices are off. If the wireless light is off, an integratedwireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, ison.The wireless light indicates the overall power state of your wireless devices, not the status of individualdevices. Press the wireless key to turn the wireless devices off or on.Creating a wireless connection 17Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Because the wireless devices are enabled at the factory, you can use the wireless key to turn on or turnoff the wireless devices simultaneously. Individual wireless devices can be controlled through WirelessAssistant software.Using Wireless Assistant softwareA wireless device can be turned on or off using the Wireless Assistant software. If a wireless device isdisabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off usingWireless Assistant.NOTE: Enabling or turning on a wireless device does not automatically connect the computer to anetwork or a Bluetooth-enabled device.To view the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of thenotification area, and position the mouse pointer over the wireless icon.If the wireless icon is not displayed in the notification area, complete the following steps to changeWireless Assistant properties:1. Select Start > Control Panel > Hardware and Sound > Windows Mobility Center.2. Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows®Mobility Center.3. Click Properties.4. Select the check box next to HP Wireless Assistant icon in notification area.5. Click Apply.6. Click Close.For more information, refer to the Wireless Assistant software Help:1. Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.2. Click the Help button.Using operating system controlsSome operating systems also offer a way to manage integrated wireless devices and the wirelessconnection. For example, Windows provides the Network and Sharing Center that allows you to set upa connection or network, connect to a network, manage wireless networks, and diagnose and repairnetwork problems.To access the Network and Sharing Center, select Start > Control Panel > Network and Internet >Network and Sharing Center.For more information, select Start > Help and Support.Connecting to a WLANWith a WLAN device, you can access a wireless local area network (WLAN), which is composed of othercomputers and accessories that are linked by a wireless router or a wireless access point.18 Chapter 5 NetworkingAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
NOTE: The terms wireless router and wireless access point are often used interchangeably.łA large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access pointsthat can accommodate a large number of computers and accessories and can separate criticalnetwork functions.łA home or small office WLAN typically uses a wireless router, which allows several wireless andwired computers to share an Internet connection, a printer, and files without requiring additionalpieces of hardware or software.To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided througha service provider or a public or corporate network).Connecting to an existing wireless networkTo connect the computer to an existing wireless network, follow these steps:1. Be sure that the wireless device is on (wireless light is off). If the wireless light is amber, press thewireless key.2. Click the network icon in the notification area, at the far right of the taskbar.3. Select a network to connect to.4. Click Connect.5. If the network is a security-enabled WLAN, you are prompted to enter a network security key, whichis a security code. Type the code, and then click OK to complete the connection.Setting up a wireless networkTo set up a WLAN and connect to the Internet, you need the following equipment:łA broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from anInternet service provider (ISP)łA wireless router (purchased separately) (2)łThe wireless computer (3)The illustration below shows an example of a wireless network installation that is connected to theInternet.NOTE: When setting up a wireless connection, be sure that your computer and wireless router aresynchronized. To synchronize your computer and wireless router, turn your computer and wirelessrouter off and then back on.As your network grows, additional wireless and wired computers can be connected to the network toaccess the Internet.For additional help in setting up your WLAN, refer to the information provided by your routermanufacturer or your ISP.Creating a wireless connection 19Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Step 1: Purchase high-speed Internet serviceIf you already have high-speed Internet service (DSL, cable, or satellite), begin with . If you do not havehigh-speed Internet service, follow these steps:1. Contact a local ISP to purchase high-speed Internet service and a DSL or cable modem. The ISPwill help set up the modem, install a network cable to connect your wireless computer to the modem,and test the Internet service.2. Your ISP will give you a User ID and password to access the Internet. Record this information andstore it in a safe place.Step 2: Purchase and install a wireless routerRead this section carefully before you install the wireless router using the router manufacturer'sinstructions and your wireless computer. If you need technical assistance during the router installation,contact the router manufacturer.NOTE: It is recommended that you temporarily connect your new wireless computer to the router byusing the network cable provided with the router. This will ensure that the computer can access theInternet.1. Be sure that the wireless light on the computer is off. If the wireless light is on, turn it off by pressingthe wireless key.2. During the router installation, the router manufacturer's software allows you to change the networkname (SSID) and enable security to protect the privacy of your wireless network. Many routers areshipped with a default network name and with security disabled. If you change the default networkname or enable security during the router setup, record the information and store it in a safe place.You will need this information when you configure the computer and any other existing computersto access the router.NOTE: If you do not enable security, an unauthorized wireless user can access the data on thecomputer and use your Internet connection without your knowledge. For more information onsecuring your wireless network, refer to the Wireless guide in Help and Support.The Windows operating system also provides tools to help you set up your wireless network for the firsttime. To use the Windows tools to set up your network:Click Start > Network > Network and Sharing Center > Set up a connection or network > Setup a wireless router or access point. Then follow the on-screen instructions.Step 3: Configure the computer to connect to the wireless network1. Be sure that the wireless device is on (wireless light is off). If the wireless light is amber, press thewireless key.2. Click the network icon in the notification area, at the far right of the taskbar.3. Select a network to connect to.4. Click Connect.5. If the network is a security-enabled WLAN, you are prompted to enter a network security key, whichis a security code. Type the code, and then click OK to complete the connection.6. Test the wireless network by opening your Web browser and accessing a Web site.20 Chapter 5 NetworkingAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Protecting your WLANBecause the WLAN standard was designed with only limited security capabilities—basically to foil casualeavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs arevulnerable to well-known and well-documented security weaknesses.WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. Newtechnologies are being developed by wireless manufacturers and hotspot service providers that makethe public environment more secure and anonymous. If you are concerned about the security of yourcomputer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.When you set up a WLAN or access an existing WLAN, always enable security features to protect yournetwork from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA)-Personal and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside thenetwork, other WLAN devices can pick up unprotected signals and either connect to your network(uninvited) or capture information being sent across it. However, you can take precautions to protectyour WLAN:łUse a wireless transmitter with built-in securityMany wireless base stations, gateways, or routers provide built-in security features such aswireless security protocols and firewalls. With the correct wireless transmitter, you can protect yournetwork from the most common wireless security risks.łWork behind a firewallA firewall is a barrier that checks both data and requests for data that are sent to your network,and discards any suspicious items. Firewalls are available in many varieties, both software andhardware. Some networks use a combination of both types.łUse wireless encryptionA variety of sophisticated encryption protocols is available for your WLAN. Find the solution thatworks best for your network security:ŃWired Equivalent Privacy (WEP) is a wireless security protocol that encodes or encrypts allnetwork data before it is transmitted using a WEP key. Usually, you can allow the network toassign the WEP key. Alternatively, you can set up your own key, generate a different key, orchoose other advanced options. Without the correct key, others will not be able to use theWLAN.ŃWPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt datathat is transmitted over the network. However, instead of using one static security key forencryptions as WEP does, WPA uses “temporal key integrity protocol” (TKIP) to dynamicallygenerate a new key for every packet. It also generates different sets of keys for each computeron the network.Roaming to another networkWhen you move your computer within range of another WLAN, Windows attempts to connect to thatnetwork. If the attempt is successful, your computer is automatically connected to the new network. IfWindows does not recognize the new network, follow the same procedure you used initially to connectto your WLAN.Using HP Mobile BroadbandHP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to accessthe Internet from more places and over larger areas than it can by using WLANs. Using HP MobileBroadband requires a network service provider (called a mobile network operator), which in most casesCreating a wireless connection 21Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voicecoverage.When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stayconnected to the Internet, send e-mail, or connect to your corporate network whether you are on theroad or outside the range of Wi-Fi hotspots.HP Mobile Broadband supports the following technologies:łHSPA (High Speed Packet Access), which provides access to networks based on the GlobalSystem for Mobile Communications (GSM) telecommunications standard.łEV-DO (Evolution Data Optimized), which provides access to networks based on the code divisionmultiple access (CDMA) telecommunications standard.You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.The serial number is printed on a label inside the battery bay of your computer.Some mobile network operators require the use of a subscriber identity module (SIM). A SIM containsbasic information about you, such as a personal identification number (PIN), as well as networkinformation. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is notpreinstalled, it may be provided in the HP Mobile Broadband information provided with your computer,or the mobile network operator may provide it separately from the computer.For information on inserting and removing the SIM, refer to the “Inserting a SIM” and “Removing a SIM”sections in this chapter.For information on HP Mobile Broadband and how to activate service with a preferred mobile networkoperator, refer to the HP Mobile Broadband information included with your computer. For additionalinformation, see the HP Web site at http://www.hp.com/go/mobilebroadband (US only).Inserting a SIMCAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.To insert a SIM:1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn thecomputer on by sliding the power switch. Then shut down the computer through the operatingsystem.2. Close the display.3. Disconnect all external devices connected to the computer.4. Unplug the power cord from the AC outlet.5. Turn the computer upside down on a flat surface, with the battery bay toward you.6. Remove the battery.22 Chapter 5 NetworkingAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/Verify that the SIMinserting and removalprocedures are correct for Luke
7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.8. Replace the battery.NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.9. Reconnect external power.10. Reconnect external devices.11. Turn on the computer.Removing a SIMTo remove a SIM:1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn thecomputer on by sliding the power switch. Then shut down the computer through the operatingsystem.2. Close the display.3. Disconnect all external devices connected to the computer.4. Unplug the power cord from the AC outlet.5. Turn the computer upside down on a flat surface, with the battery bay toward you.6. Remove the battery.Creating a wireless connection 23Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
7. Press in on the SIM (1), and then remove it from the slot (2).8. Replace the battery.9. Reconnect external power.10. Reconnect external devices.11. Turn on the computer.Using Bluetooth wireless devicesA Bluetooth device provides short-range wireless communications that replace the physical cableconnections that traditionally link electronic devices such as the following:łComputers (desktop, notebook, PDA)łPhones (cellular, cordless, smart phone)łImaging devices (printer, camera)łAudio devices (headset, speakers)Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network(PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to theBluetooth software Help.Bluetooth and Internet Connection Sharing (ICS)HP does not recommend setting up one computer with Bluetooth as a host and using it as a gatewaythrough which other computers may connect to the Internet. When two or more computers are connectedusing Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the othercomputers may not be able to connect to the Internet using the Bluetooth network.The strength of Bluetooth is in synchronizing information transfers between your computer and wirelessdevices including cellular phones, printers, cameras, and PDAs. The inability to consistently connecttwo or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and theWindows operating system.24 Chapter 5 NetworkingAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Connecting to a wired networkConnecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchasedseparately). If the network cable contains noise suppression circuitry (1), which prevents interferencefrom TV and radio reception, orient the circuitry end of the cable (2) toward the computer.To connect to a LAN:1. Plug the network cable into the network jack (1) on the computer.2. Plug the other end of the network cable into a network wall jack (2).WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modemcable or telephone cable into an RJ-45 (network) jack.Connecting to a wired network 25Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
6 Pointing devices and keyboardUsing pointing devicesNOTE: In addition to the TouchPad, you can also connect an external USB mouse to one of the USBports on the computer.Setting pointing device preferencesUse Mouse Properties in Windows® to customize settings for pointing devices, such as buttonconfiguration, click speed, and pointer options.To access Mouse Properties, select Start > Devices and Printers. Then, right-click the devicerepresenting your computer, and select Mouse settings.Using the TouchPadTo move the pointer, touch and slide one finger across the TouchPad surface in the direction you wantthe pointer to go. Use the left and right TouchPad buttons like the corresponding buttons on an externalmouse.NOTE: For information on identifying the TouchPad components, refer to TouchPad on page 8.Using TouchPad gesturesThe TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place twofingers on the TouchPad at the same time as described in the following sections.The TouchPad gestures described in this section are enabled at the factory. To disable or reenablethese gestures:1. Double-click on the Synaptics icon in the notification area, at the far right of the taskbar, and thenclick the Device Settings tab.2. Select the device, and then click Settings.3. Select the checkbox to disable or reenable the TouchPad gesture.4. Click Apply, and then click OK.NOTE: Your computer also supports additional TouchPad features that are disabled at the factory. Toview and enable these features, click the Synaptics icon in the notification area, at the far right of thetaskbar, and then click the Device Settings tab. Select the device, and then click Settings.ScrollingScrolling is useful for moving up or down on a page or image. To scroll, place two fingers slightly aparton the TouchPad and drag them across the TouchPad in an up, down, left, or right motion.NOTE: Scrolling speed is controlled by finger speed.26 Chapter 6 Pointing devices and keyboardAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/Review to ensure that the TouchPad gesture text and illustrations are correct for Luke
PinchingPinching allows you to zoom in or out on items such as PDFs, images, and photos.To pinch:łZoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increasean object's size.łZoom out by holding two fingers apart on the TouchPad, and then pull the fingers together todecrease an object's size.RotatingRotating allows you rotate items such as photos and pages. To rotate, move your thumb and forefingerin a circular motion on the TouchPad.Using pointing devices 27Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Using the digitizer penYou can write with the pen in pen-specific programs such as Tablet PC Input Panel, in all Microsoft®Office applications, and in most other Windows programs and utilities. The information you write on thescreen with the pen can be filed, searched, and shared among most Windows programs.Identifying the pen componentsThe pen interacts with the computer whenever the tip (1) of the pen is pressed against the screen.The pen tether eyelet (2) allows you to connect a tether from the pen to the pen tether hole on thecomputer.Holding the penHold the pen as if you were writing with a standard pen or pencil.Storing the penTo store the pen when you are not using it, insert the pen, tip first, into the pen holder on the computer.28 Chapter 6 Pointing devices and keyboardAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Using the touch screen The computer allows you to use your fingers or the digitizer pen to perform certain actions on the touchscreen.NOTE: The instructions in this section are based on the preferences set at the factory. To modifysettings for recognized clicks and flicks, select Start > Control Panel > Hardware and Sound > Penand Touch.NOTE: All movements may not be supported in all programs.Tapping (or clicking)Tap or double-tap an item on the screen as you would click or double-click with the TouchPad or anexternal mouse. Tap and hold an item to see the context menu as you would with the right TouchPadbutton.NOTE: You must tap and hold your finger until the operating system draws a circle around the areayou are touching, and then the context menu appears.FlickingTouch the screen in a light, quick flicking motion up, down, left, or right to navigate through screens orquickly scroll through documents.NOTE: For the flick movement to work, a scrollbar must be present and in the active window.Using the touch screen 29Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/Review to ensure the touch screen text and illustrations are correct for Luke
DraggingPress your finger on an item on the screen and then move your finger to drag an item to a new location.You can also use this motion to slowly scroll through documents.ScrollingScrolling is useful for moving up or down on a page or image. To scroll, place two fingers on the screen,and then drag them across the screen in an up, down, left, or right motion.NOTE: Scrolling speed is controlled by finger speed.RotatingRotating allows you rotate items such as photos and pages. To rotate, anchor your thumb on the screen,and then move your forefinger in a semicircular motion around your thumb.30 Chapter 6 Pointing devices and keyboardAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
PinchingPinching allows you to zoom in or out on items such as PDFs, images, and photos.To pinch:łZoom out by holding two fingers apart on the screen, and then pull the fingers together to decreasean object's size.łZoom in by holding two fingers together on the screen, and then pull the fingers apart to increasean object's size.Using the touch screen 31Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Setting touch screen preferencesTo set preferences for visual feedback, select Start > Control Panel > Hardware and Sound >Pen and Touch. These preferences are specific to the touch screen and the computer.To set preferences for left-handed or right-handed users, select Start > Control Panel > Hardwareand Sound > Tablet PC Settings > Other tab. These preferences are specific to the touch screenand the computer.To set pointing device preferences such as pointer speed, click speed, and mouse trails, selectStart > Devices and Printers. Then, right-click the device representing your computer, and selectMouse settings. These preferences apply to any pointing device in the system.To change or test click settings:1. Select Start > Control Panel > Hardware and Sound> Pen and Touch > Pen Options tab.2. Under Pen Actions, select the action, and then click Settings.3. After making any changes or testing the settings, click OK.To change or create flick assignments:1. Select Start > Control Panel > Hardware and Sound> Pen and Touch > Flicks tab.2. Click Navigational flicks and editing flicks, and then click Customize.3. Follow the on-screen instructions to change or create a flick assignment.4. Click OK.Using the action keysAction keys are customized actions that are assigned to specific keys at the top of the keyboard.To use an action key, press and hold this key to activate the assigned .NOTE: Depending on the application you are using, pressing fn and one of the action keys will opena specific shortcut menu within that application.NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility(BIOS) and revert back to pressing the fn key and one of the action keys to activate the assigned . Referto Setup Utility (BIOS) on page 77 for additional information.Icon Action DescriptionHelp and Support Opens Help and Support, which provides information about your Windows operatingsystem and computer, answers to questions and tutorials, and updates to yourcomputer.Help and Support also provides automated troubleshooting and links to supportspecialists.32 Chapter 6 Pointing devices and keyboardAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Icon Action DescriptionScreen brightness down Decreases the screen brightness level incrementally when you hold down this key. Screen brightness up Increases the screen brightness level incrementally when you hold down this key.Switch screen image Switches the screen image among display devices connected to the system. Forexample, if a monitor is connected to the computer, pressing this key alternates thescreen image from computer display to monitor display to simultaneous display on boththe computer and the monitor. Most external monitors receive video information from the computer using the externalVGA video standard. The switch screen image key can also alternate images amongother devices that are receiving video information from the computer.Previous track Plays the previous track of an audio CD or the previous section of a DVD or a BD.Play/Pause Plays, pauses, or resumes an audio CD, a DVD, or a BD.łIf an audio CD, a DVD, or a BD is not playing, press this key to begin or resumethe play.łIf an audio CD, a DVD, or a BD is playing, press this key to pause the play.Stop Stops audio or video playback of a CD, a DVD, or a BD.Next track Plays the next track of an audio CD or the next section of a DVD or a BD.Volume down Decreases speaker sound incrementally when you hold down this key.Volume up Increases speaker sound incrementally when you hold down this key.Mute Mutes or restores speaker sound. Wireless Turns the wireless feature on or off. NOTE: This key does not establish a wireless connection. To establish a wirelessconnection, a wireless network must be set up.prt sc Print screen Takes a snapshot or picture of your computer screen and copies it to the clipboard.Using the hotkeysHotkeys are combinations of the fn key (1) and either the esc key (3) or one of the arrow keys (4).Using the hotkeys 33Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Hotkey DescriptionDisplay system information. fn+esc Displays information about system hardware components andthe system BIOS version number.Scroll up. fn+up arrow Scrolls the page up.Scroll down. fn+down arrow Scrolls the page down.Go home. fn+left arrow Returns the cursor to the beginning of the line where the cursoris located or returns to the beginning of the document.Go to the end. fn+right arrow Places the cursor at the end of the line or scrolls to the end ofthe document.To use a hotkey command, follow either of these steps:łBriefly press the fn key, and then briefly press the second key of the hotkey command.– or –łPress and hold down the fn key, briefly press the second key of the hotkey command, and thenrelease both keys at the same time.34 Chapter 6 Pointing devices and keyboardAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
7MultimediaYour computer includes multimedia features that allow you to listen to music, watch movies, and viewpictures. Your computer may include the following multimedia components:łIntegrated speakers for listening to musicłIntegrated microphones for recording your own audiołIntegrated webcam that allows you to capture and share videołPreinstalled multimedia software that allows you to play and manage your music, movies, andpicturesłMultimedia keys that provide fast access to multimedia tasksThe following sections explain how to use the multimedia components included with your computer.Using the media activity keysThe media activity keys control the play of an audio CD or a DVD or BD that is inserted into an externaloptical drive (purchased separately).łWhen an audio CD or a DVD is not playing, press the play/pause key (2) to play the disc.łWhen an audio CD or a DVD is playing, use the following keys:ŃTo play the previous track of an audio CD or the previous chapter of a DVD, press the previoustrack key (1).ŃTo pause or resume playing the disc, press play/pause key (2).ŃTo stop the disc, press the stop key (3).ŃTo play the next track of an audio CD or the next chapter of a DVD, press the next track key(4).Using the media activity keys 35Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Installing multimedia software from a discAlthough your computer does not have an integrated optical drive, you can easily access software, installapplications, and access data in either of the following ways:łConnect an external optical drive (select models only or purchased separately) to one of the USBports on your computer.NOTE: For additional information on external optical drives, refer to Using external driveson page 60.łShare the optical drive that is connected to another computer on your network.NOTE: You must have a network set up in order to share an optical drive. For additionalinformation on sharing optical drives, refer to Sharing an optical drive on page 61.NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and thereforeunusable through DVD or CD sharing.AudioYour computer enables you to use a variety of audio features:łPlay music using your computer speakers and/or connected external speakersłRecord sound using the internal microphone or connect an external microphonełDownload music from the InternetłCreate multimedia presentations using audio and imagesłTransmit sound and images with instant messaging programsłStream radio programsłCreate (burn) audio CDs with an optional optical driveAdjusting the volumeYou can adjust the volume using the computer volume keys.łTo decrease volume, press the volume down key (1).łTo increase volume, press the volume up key (2).łTo mute or restore volume, press the mute key (3).Audio 37Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
łGamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjustingthe gamma of an image allows you to change the brightness values of the middle range of graytones without dramatically altering the shadows and highlights. A lower gamma setting makesgrays look black, and makes dark colors even darker.łBacklight Comp—Compensates in cases where a subject with a large amount of background lightwould otherwise be obscured by blooming or silhouetting.For more information about using the webcam, select Start > Help and Support.VideoYour computer enables you to use a variety of video features:łWatch moviesłPlay games over the InternetłEdit pictures and video and create presentationsłConnect external video devicesłWatch TV over the InternetUsing the external monitor portThe external monitor port connects an external display device, such as an external monitor or a projector,to the computer.To connect a display device, connect the device cable to the external monitor port.NOTE: If a properly connected external display device does not display an image, press the switchscreen image key to transfer the image to the device. Repeatedly pressing this key alternates the screenimage between the computer display and the device.Connecting an HDMI deviceThe computer includes an HDMI (High Definition Multimedia Interface) port. The HDMI port connectsthe computer to an optional video or audio device, such as a high-definition television, or any compatibledigital or audio component.40 Chapter 7 MultimediaAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchasedseparately).The computer can support one HDMI device connected to the HDMI port, while simultaneouslysupporting an image on the computer display or any other supported external display.To connect a video or audio device to the HDMI port:1. Connect one end of the HDMI cable to the HDMI port on the computer.2. Connect the other end of the cable to the video device, according to the device manufacturer’sinstructions.3. Press the switch screen image key on the computer to switch the image between the displaydevices connected to the computer.Configuring audio for HDMITo configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to theHDMI port on your computer. Then configure the default audio playback device as follows:1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then clickPlayback devices.2. On the Playback tab, click either Digital Output or Digital Output Device (HDMI).3. Click Set Default, and then click OK.To return audio to the computer speakers, follow these steps:1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then clickPlayback devices.2. On the Playback tab, click Speakers.3. Click Set Default, and then click OK.Video 41Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
8 Power managementShutting down the computerCAUTION: Unsaved information will be lost when the computer is shut down.The Shut down command closes all open programs, including the operating system, and then turns offthe display and computer.Shut down the computer under any of the following conditions:łWhen you need to replace the battery or access components inside the computerłWhen you are connecting an external hardware device that does not connect to a USB portłWhen the computer will be unused and disconnected from external power for an extended periodAlthough you can shut down the computer with the power switch, the recommended procedure is to usethe Windows Shut down command.To shut down the computer:NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernationbefore shutdown is possible.1. Save your work and close all open programs.2. Click Start.3. Click Shut down.If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try thefollowing emergency procedures in the sequence provided:łPress ctrl+alt+delete, and then click the Power button.łSlide and hold the power switch for at least 5 seconds.łDisconnect the computer from external power and remove the battery.Setting power devicesUsing power-saving statesThe computer has two power-saving states enabled at the factory: Sleep and Hibernation.When Sleep is initiated, the power light blinks and the screen clears. Your work is saved to memory,letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extendedperiod or if the battery reaches a critical battery level while in the Sleep state, the computer initiatesHibernation.When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computerturns off.42 Chapter 8 Power managementAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
CAUTION: To prevent possible audio and video degradation, loss of audio or video playbackfunctionality, or loss of information, do not initiate Sleep or Hibernation while reading from or writing toa disc or an external media card.NOTE: You cannot initiate any type of networking connection or perform any computer functions whilethe computer is in the Sleep state or in Hibernation.Initiating and exiting SleepThe system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on batterypower and 30 minutes of inactivity when running on external power.Power settings and timeouts can be changed using Power Options in Windows® Control Panel.With the computer on, you can initiate Sleep in any of the following ways:łBriefly slide the power switch.łClose the display.łClick Start, click the arrow next to the Shut down button, and then click Sleep.You can exit Sleep in any of the following ways:łBriefly slide the power switch.łIf the display is closed, open the display.łPress a key on the keyboard.łActivate the TouchPad.When the computer exits Sleep, the power light turns on and your work returns to the screen where youstopped working.NOTE: If you have set a password to be required on wakeup, you must enter your Windows passwordbefore your work will return to the screen.Initiating and exiting HibernationThe system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity whenrunning on battery power, 1,080 minutes (18 hours) of inactivity when running on external power, orwhen the battery reaches a critical battery level.Power settings and timeouts can be changed using Power Options in Windows Control Panel.To initiate Hibernation:Click Start, click the arrow next to the Shut down button, and then click Hibernate.To exit Hibernation:Briefly slide the power switch.The power light turns on and your work returns to the screen where you stopped working.NOTE: If you have set a password to be required on wakeup, you must enter your Windows passwordbefore your work will return to the screen.Setting power devices 43Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Conserving powerłSelect the Power saver power plan through Power Options under System and Security inWindows Control Panel.łTurn off wireless and local area network (LAN) connections and exit modem applications when youare not using them.łDisconnect external devices that are not plugged into an external power source, when you are notusing them.łStop, disable, or remove any external media cards that you are not using.łUse the screen brightness keys to adjust screen brightness as needed.łIf you leave your work, initiate Sleep or Hibernation, or shut down the computer.Using the battery meterThe battery meter is located in the notification area, at the far right of the taskbar. The battery meterallows you to quickly access power settings, view remaining battery charge, and select a different powerplan.łTo display the percentage of remaining battery charge and the current power plan, move the pointerover the battery meter icon.łTo access Power Options, or to change the power plan, click the battery meter icon and select anitem from the list.Different battery meter icons indicate whether the computer is running on battery or external power. Theicon also displays a message if the battery has reached a low battery level, critical battery level, orreserve battery level.To hide or display the battery meter icon:1. Right-click the Show hidden icons icon (the arrow at the left side of the notification area).2. Click Customize notification icons.3. Under Behaviors, select Show icon and notifications for the Power icon.4. Click OK.Using power plansA power plan is a collection of system settings that manages how the computer uses power. Powerplans can help you conserve power or maximize performance.You can change power plan settings or create your own power plan.Viewing the current power planClick the battery meter icon in the notification area, at the far right of the taskbar.– or –Select Start > Control Panel > System and Security > Power Options.Selecting a different power planClick the battery meter icon in the notification area, and then select a power plan from the list.44 Chapter 8 Power managementAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
– or –Select Start > Control Panel > System and Security > Power Options, and then select a powerplan from the list.Customizing power plans1. Click the battery meter icon in the notification area and then click More power options.– or –Select Start > Control Panel > System and Security > Power Options.2. Select a power plan, and then click Change plan settings.3. Change the settings as needed.4. To change additional settings, click Change advanced power settings and make your changes.Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, followthese steps:1. Select Start > Control Panel > System and Security > Power Options.2. In the left pane, click Require a password on wakeup.3. Click Change Settings that are currently unavailable.4. Click Require a password (recommended).NOTE: If you need to create a user account password or change your current user accountpassword, click Create or change your user account password, and then follow the on-screeninstructions. If you do not need to create or change a user account password, go to step 5.5. Click Save changes.Using battery powerWhen a charged battery is in the computer and the computer is not plugged into external power, thecomputer runs on battery power. When the computer is plugged into external AC power, the computerruns on AC power.If the computer contains a charged battery and is running on external AC power supplied through theAC adapter, the computer switches to battery power if the AC adapter is disconnected from thecomputer.NOTE: The display brightness is decreased to save battery life when you disconnect AC power. Toincrease display brightness, press the increase screen brightness key or reconnect the AC adapter.You can keep a battery in the computer or in storage, depending on how you work. Keeping the batteryin the computer whenever the computer is plugged into AC power charges the battery and also protectsyour work in case of a power outage. However, a battery in the computer slowly discharges when thecomputer is off and unplugged from external power.WARNING! To reduce potential safety issues, use only the battery provided with the computer, areplacement battery provided by HP, or a compatible battery purchased from HP.Computer battery life varies, depending on power management settings, programs running on thecomputer, display brightness, external devices connected to the computer, and other factors.Using battery power 45Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Finding battery information in Help and SupportHelp and Support provides the following tools and information about the battery:łBattery Check tool to test battery performancełInformation on calibration, power management, and proper care and storage to maximize batterylifełInformation on battery types, specifications, life cycles, and capacityTo access battery information:Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.Using Battery CheckBattery Check in Help and Support provides information on the status of the battery installed in thecomputer.To run Battery Check:1. Connect the AC adapter to the computer.NOTE: The computer must be connected to external power for Battery Check to properly.2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical.3. Click the Power tab, and then click Battery Check.Battery Check examines the battery and its cells to see if they are functioning properly, and then reportsthe results of the examination.Displaying the remaining battery chargeMove the pointer over the battery meter icon in the notification area, at the far right of the taskbar.Removing or inserting the batteryCAUTION: Removing a battery that is the sole power source can cause loss of information. To preventloss of information, initiate Hibernation or shut down the computer through Windows before removingthe battery.To remove the battery:1. Close the display and turn the computer upside down on a flat surface.2. Slide the battery release latch (1) to release the battery.NOTE: The battery release latch automatically returns to its original position.46 Chapter 8 Power managementAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
3. Pivot the battery (2) upward and remove it from the computer (3).To insert the battery:1. Close the display and turn the computer upside down on a flat surface.2. Align the tabs on the battery with the notches on the outer edge of the battery bay (1) and rotatethe battery into the battery bay until it is seated (2).3. The battery release latch (3) automatically locks the battery into place.Charging a batteryWARNING! Do not charge the computer battery while you are onboard aircraft.The battery charges whenever the computer is plugged into external power through an AC adapter oran optional power adapter.The battery charges whether the computer is off or in use, but it charges faster when the computer isoff.Using battery power 47Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmeror cooler than room temperature.To prolong battery life and optimize the accuracy of battery charge displays, follow theserecommendations:łIf you are charging a new battery, charge it fully before turning on the computer.łCharge the battery until the battery light turns white.NOTE: If the computer is on while the battery is charging, the battery meter in the notificationarea may show 100 percent charge before the battery is fully charged.łAllow the battery to discharge below 5 percent of a full charge through normal use before chargingit.łIf the battery has been unused for one month or more, calibrate the battery instead of simplycharging it.Maximizing battery discharge timeBattery discharge time varies depending on the features you use while on battery power. Maximumdischarge time gradually shortens, as the battery storage capacity naturally degrades.Tips for maximizing battery discharge time:łLower the brightness on the display.łCheck the Power saver setting in Power Options.łRemove the battery from the computer when it is not being used or charged.łStore the battery in a cool, dry location.Managing low battery levelsThe information in this section describes the alerts and system responses set at the factory. Some low-battery alerts and system responses can be changed using Power Options in Windows Control Panel.Preferences set using Power Options do not affect lights.Identifying low battery levelsWhen a battery that is the sole power source for the computer reaches a low or critical battery level, thebattery meter icon in the notification area shows a low or critical battery notification.When the battery reaches a critical battery level, a notification appears above the battery meter iconthat shows how much battery charge remains.NOTE: For additional information on the battery meter, refer to Using the battery meter on page 44.The computer takes the following actions for a critical battery level:łIf Hibernation is enabled and the computer is on or in the Sleep state, the computer initiatesHibernation.łIf Hibernation is disabled and the computer is on or in the Sleep state, the computer remains brieflyin the Sleep state, and then shuts down and loses any unsaved information.48 Chapter 8 Power managementAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Resolving a low battery levelCAUTION: To reduce the risk of losing information when the computer reaches a critical battery leveland has initiated Hibernation, do not restore power until the power light turns off.Resolving a low battery level when external power is availableConnect one of the following devices:łAC adapterłOptional power adapter purchased as an accessory from HP.Resolving a low battery level when a charged battery is available1. Turn off the computer or initiate Hibernation.2. Remove the discharged battery, and then insert a charged battery.3. Turn on the computer.Resolving a low battery level when no power source is availableInitiate Hibernation.– or –Save your work and shut down the computer.Resolving a low battery level when the computer cannot exit HibernationWhen the computer lacks sufficient power to exit Hibernation, follow these steps:1. Insert a charged battery or plug the computer into external power.2. Exit Hibernation by sliding the power switch.Calibrating a batteryTo maximize battery performance, you should calibrate a battery under the following conditions:łWhen battery charge displays seem inaccuratełWhen you observe a significant change in battery run timeEven if a battery is heavily used, it should not need to be calibrated more than once a month. It is alsonot necessary to calibrate a new battery.To calibrate a battery and for additional information, select Start > Help and Support.Storing a batteryCAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periodsof time.If a computer will be unused and unplugged from external power for more than 2 weeks, remove thebattery and store it separately.To prolong the charge of a stored battery, place it in a cool, dry place.Calibrate a battery before using it if it has been stored for one month or more.Using battery power 49Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Disposing of a used batteryWARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not shortexternal contacts; do not dispose of in fire or water.Refer to the Regulatory, Safety and Environmental Notices for proper battery disposal.Replacing the batteryComputer battery life varies, depending on power management settings, programs running on thecomputer, display brightness, external devices connected to the computer, and other factors.Battery Check notifies you to replace the battery when an internal cell is not charging properly, or whenthe battery storage capacity has reached a ”weak” condition. A message refers you to the HP Web sitefor more information about ordering a replacement battery. If the battery is possibly covered by an HPwarranty, instructions include a warranty ID.NOTE: To ensure that you always have battery power when you need it, HP recommends purchasinga new battery when the storage capacity indicator turns green-yellow.Using external AC powerExternal AC power is supplied through an approved AC adapter.WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.Connect the computer to external AC power under any of the following conditions:łWhen you are charging or calibrating a batteryWARNING! Do not charge the computer battery while you are onboard aircraft.łWhen you are installing or modifying system softwarełWhen you are writing information to an optional external CD or DVDWhen you connect the computer to external AC power, the following events occur:łThe battery begins to charge.łIf the computer is turned on, the battery meter icon in the notification area changes appearance.When you disconnect external AC power, the following events occur:łThe computer switches to battery power.łThe display brightness is automatically decreased to save battery life. To increase displaybrightness, press the increase screen brightness key or reconnect the AC adapter.Connecting AC powerWARNING! To reduce the risk of electric shock or damage to the equipment:Plug the power cord into an AC outlet that is easily accessible at all times.Disconnect power from the computer by unplugging the power cord from the AC outlet (not byunplugging the power cord from the computer).If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. Thegrounding pin is an important safety feature.50 Chapter 8 Power managementAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
To connect the computer to external AC power:1. Plug the adapter into the power connector (1) on the computer.2. Plug the power cord into the adapter (2).3. Plug the other end of the power cord into an AC outlet (3).Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms when it is connected to ACpower:łThe computer will not turn on.łThe display does not turn on.łThe power light is off.To test the AC adapter:1. Remove the battery from the computer.2. Connect the AC adapter to the computer, and then plug it into an AC outlet.3. Turn on the computer.łIf the power light turns on, the AC adapter is working properly.łIf the power light remains off, the AC adapter is not functioning and should be replaced.Contact technical support for information on obtaining a replacement AC power adapter.Using external AC power 51Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Removing a digital cardCAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safelyremove the digital card.1. Save your information and close all programs associated with the digital card.NOTE: To stop a data transfer, click Cancel in the operating system Copying window.2. To remove a digital card:a. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the farright of the taskbar.NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Showhidden icons icon (the arrow at the left of the notification area).b. Click the name of the digital card in the list.NOTE: You are prompted that it is safe to remove the hardware device.3. Pull the digital card from the slot.Using a USB deviceA USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer,scanner, or hub, to the computer.Some USB devices may require additional support software, which is usually included with the device.For more information about device-specific software, refer to the manufacturer's instructions.The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. To add moreUSB ports, connect an optional hub.Connecting a USB deviceCAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device.Using a USB device 53Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
To connect a USB device to the computer, connect the USB cable for the device to the USBport.You will hear a sound when the device has been detected.NOTE: The first time you connect a USB device, the "Installing device driver software" message isdisplayed in the notification area, at the far right of the taskbar.Removing a USB deviceCAUTION: To prevent loss of information or an unresponsive system, use the following procedure tosafely remove the USB device.CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.To remove a USB device:1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far rightof the taskbar.NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hiddenicons icon (the arrow at the left of the notification area).2. Click the name of the device in the list.NOTE: You are prompted that it is safe to remove the hardware device.3. Remove the device.54 Chapter 9 External devicesAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
10 DrivesHandling drivesDrives are fragile computer components that must be handled with care. Refer to the following cautionsbefore handling drives. Additional cautions are included with the procedures to which they apply.CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,observe these precautions:Before you move a computer that is connected to an external hard drive, initiate Sleep and allow thescreen to clear, or properly disconnect the external hard drive.Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.Do not touch the connector pins on a removable drive or on the computer.Handle a drive carefully; do not drop a drive or place items on it.Before removing or inserting a drive, shut down the computer. If you are unsure whether the computeris off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down through theoperating systemDo not use excessive force when inserting a drive into a drive bay.Do not type on the keyboard or move the computer while the optical drive is writing to a disc. The writeprocess is sensitive to vibration.When the battery is the only source of power, be sure that the battery is sufficiently charged beforewriting to media.Avoid exposing a drive to temperature or humidity extremes.Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, orstoring a drive.If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packagingand label the package “FRAGILE.”Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. The airport security devices that check carry-on luggage, such asconveyor belts, use x-rays instead of magnetism and will not damage a drive.Improving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidatesthe fragmented files and folders on the hard drive so that the system can run more efficiently.NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.Handling drives 55Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
To run Disk Defragmenter:1. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.2. Click Defragment disk.NOTE: Windows® includes the User Account Control feature to improve the security of yourcomputer. You may be prompted for your permission or password for tasks such as installingapplications, running utilities, or changing Windows settings. Refer to Help and Support for moreinformation.For additional information, access the Disk Defragmenter software Help.Using Disk CleanupDisk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up diskspace and help the computer to run more efficiently.To run Disk Cleanup:1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup.2. Follow the on-screen instructions.Using HP ProtectSmart Hard Drive ProtectionHP ProtectSmart Hard Drive Protection protects a hard drive by parking the drive and halting datarequests under either of the following conditions:łYou drop the computer.łYou move the computer with the display closed while the computer is running on battery power.A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns thehard drive to normal operation.NOTE: Because solid-state drives (SSD) lack moving parts, HP ProtectSmart Hard Drive Protectionis unnecessary.NOTE: Hard drives connected to USB ports are not covered by HP ProtectSmart Hard DriveProtection.For more information, refer to the HP ProtectSmart Hard Drive Protection software Help.Identifying HP ProtectSmart Hard Drive Protection statusThe drive light on the computer turns amber to show that the drive is parked. To determine whetherdrives are currently protected or whether a drive is parked, select Start > Control Panel > Hardwareand Sound > Windows Mobility Center:łIf the software is enabled, a green check mark is superimposed over the hard drive icon.łIf the software is disabled, a red X is superimposed over the hard drive icon.łIf the drives are parked, a yellow moon is superimposed over the hard drive icon.The icon in the Mobility Center may not show the most up-to-date status for the drive. For immediateupdates after a change in status, you need to enable the notification area icon.56 Chapter 10 DrivesAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
To enable the notification area icon:1. Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard DriveProtection.NOTE: If prompted by User Account Control, click Yes.2. On the Icon in System Tray row, click Show.3. Click OK.Managing power with a parked hard driveIf HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in the followingways:łThe computer will not shut down.łThe computer will not initiate Sleep or Hibernation, except as described in the following Note.NOTE: If the computer is running on battery power and reaches a critical battery level, HPProtectSmart Hard Drive Protection allows the computer to initiate Hibernation.Before you move the computer, HP recommends that you either shut it down or initiate Sleep orHibernation.Using HP ProtectSmart Hard Drive Protection softwareThe HP ProtectSmart Hard Drive Protection software enables you to perform the following tasks:łEnable and disable HP ProtectSmart Hard Drive Protection.NOTE: Depending on your user privileges, you may not be able to enable or disable HPProtectSmart Hard Drive Protection. Additionally, members of an Administrator group can changethe privileges for non-Administrator users.łDetermine whether a drive in the system is supported.To open the software and change settings, follow these steps:1. In Mobility Center, click the hard drive icon to open the HP ProtectSmart Hard Drive Protectionwindow.– or –Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard DriveProtection.NOTE: If prompted by User Account Control, click Yes.2. Click the appropriate button to change settings.3. Click OK.Using HP ProtectSmart Hard Drive Protection 57Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Inserting and removing a hard driveCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the hard drive from the hard drive bay. Do not remove thehard drive while the computer is on, in the Sleep state, or in Hibernation.If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding thepower switch. Then shut down the computer through the operating system.To remove the hard drive:1. Save your work.2. Shut down the computer and close the display.3. Disconnect all external devices connected to the computer.4. Unplug the power cord from the AC outlet.5. Turn the computer upside down on a flat surface.6. Remove the battery from the computer.7. With the hard drive bay toward you, loosen the 2 hard drive cover screws (1).8. Remove the hard drive cover (2).9. Pull the hard drive tab to the left (1) to disconnect the hard drive.58 Chapter 10 DrivesAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
10. Lift the hard drive (2) out of the hard drive bay.To install a hard drive:1. Insert the hard drive into the hard drive bay (1).2. Pull the hard drive tab (2) to the right until the hard drive snaps into place.3. Align the tabs (1) on the hard drive cover with the notches on the computer.4. Close the cover (2).Inserting and removing a hard drive 59Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
5. Tighten the hard drive cover screws (3).Using external drivesRemovable external drives expand your options for storing and accessing information. USB drives include the following types:ł1.44-megabyte diskette drivełHard drive module (a hard drive with an adapter attached)łDVD-ROM DrivełDVD±RW SuperMulti Double-Layer (DL) DrivełBlu-ray ROM DVD±R/RW SuperMulti Double-Layer (DL) DriveConnecting optional external drivesNOTE: For more information about required software and drivers, or to learn which computer port touse, refer to the manufacturer's instructions.To connect an external drive to the computer:CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be surethat the drive is turned off and the AC power cord is unplugged.1. Connect the drive to the computer.2. If you are connecting a powered drive, plug the device power cord into a grounded AC outlet.3. Turn on the drive.To disconnect an unpowered external drive, turn off the drive, and then disconnect it from the computer.To disconnect a powered external drive, turn off the drive, disconnect it from the computer, and thenunplug the AC power cord.Using an external optical driveSelect computer models ship with an external optical drive. An external optical drive connects to a USBport on the computer and enables you to read data discs, play music, and watch movies. If your externaloptical drive is a Blu-ray Disc (BD) drive, you can also watch high-definition video from discs.60 Chapter 10 DrivesAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
You may have one of the following types of drives:łDVD±RW SuperMulti Double-Layer (DL) DrivełBlu-ray ROM DVD±R/RW SuperMulti Double-Layer (DL) DriveRemoving an optical disc when the disc tray will not openIf your optical drive is a tray load drive and the disc tray does not open, follow these steps:1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it stops.3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.4. Close the disc tray and place the disc in a protective case.Sharing an optical driveAlthough your computer does not have an integrated optical drive, you can easily access software, installapplications, and access data by sharing an optical drive connected to another computer in your network.Sharing drives is a feature of the Windows operating system that allows a drive on one computer to beaccessible to other computers on the same network.NOTE: You must have a network set up in order to share an optical drive; refer to Networkingon page 15 for additional information on setting up a network.NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and thereforeunusable through DVD or CD sharing.Sharing an optical drive 61Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
To share an optical drive:1. From the computer with the optical drive you are sharing, select Start > Computer.2. Right-click the optical drive you want to share, and click Properties.3. Select the Sharing tab > Advanced Sharing.4. Select the Share this folder check box.5. Type a name for the optical drive in the Share name text box.6. Click Apply, and then click OK.7. To view the shared optical drive on your computer, select Start > Control Panel > Network andInternet > Network and Sharing Center.62 Chapter 10 DrivesAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
11 Memory modulesThe computer has two memory module compartments, which are located on the bottom of the computer.The memory capacity of the computer can be upgraded by adding a memory module to the vacantexpansion memory module slot or by upgrading the existing memory module in the primary memorymodule slot.WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cordand remove all batteries before installing a memory module.CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning anyprocedure, ensure that you are discharged of static electricity by touching a grounded metal object.NOTE: To use a dual-channel configuration when adding a second memory module, be sure that bothmemory modules are the same size.To add or replace a memory module:1. Save your work.2. Shut down the computer and close the display.If you are not sure whether the computer is off or in Hibernation, turn the computer on by slidingthe power switch. Then shut down the computer through the operating system.3. Disconnect all external devices connected to the computer.4. Unplug the power cord from the AC outlet.5. Turn the computer upside down on a flat surface.6. Remove the battery from the computer.7. Loosen the 2 memory module compartment screws (1).8. Lift the memory module compartment cover (2) away from the computer.63Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
9. If you are replacing a memory module, remove the existing memory module:a. Pull away the retention clips (1) on each side of the memory module.The memory module tilts up.b. Grasp the edge of the memory module (2), and gently pull the module out of the memorymodule slot.CAUTION: To prevent damage to the memory module, hold the memory module by theedges only. Do not touch the components on the memory module.To protect a memory module after removal, place it in an electrostatic-safe container.10. Insert a new memory module:CAUTION: To prevent damage to the memory module, hold the memory module by the edgesonly. Do not touch the components on the memory module, and do not bend the memory module.a. Align the notched edge (1) of the memory module with the tab in the memory module slot.b. With the memory module at a 45-degree angle from the surface of the memory modulecompartment, press the module (2) into the memory module slot until it is seated.64 Chapter 11 Memory modulesAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
c. Gently press the memory module (3) down, applying pressure to both the left and right edgesof the memory module, until the retention clips snap into place.CAUTION: To prevent damage to the memory module, be sure that you do not bend thememory module.11. Align the tabs (1) on the memory module compartment cover with the notches on the computer.12. Close the cover (2).13. Tighten the 2 memory module compartment screws (3).14. Replace the battery.15. Turn the computer right-side up, and then reconnect external power and external devices.16. Turn on the computer.65Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
12 SecurityProtecting the computerStandard security features provided by the Windows® operating system and the non-Windows SetupUtility can protect your personal settings and data from a variety of risks.Follow the procedures in this guide to use the following features:łPasswordsłAntivirus softwarełFirewall softwarełCritical security updatesłOptional security cablełFingerprint readerNOTE: Security solutions are designed to act as deterrents, but they may not deter software attacksor prevent the computer from being mishandled or stolen.NOTE: Before you send your computer for service, remove all password and fingerprint settings.Computer risk Security featureUnauthorized use of the computer Power-on password or fingerprint readerComputer viruses Norton Internet Security softwareUnauthorized access to data łFirewall softwarełWindows updatesUnauthorized access to Setup Utility, BIOS settings, and othersystem identification informationAdministrator passwordOngoing or future threats to the computer Critical security updates from MicrosoftUnauthorized access to a Windows user account User passwordUnauthorized removal of the computer Security cable slot (used with an optional security cable)Using passwordsA password is a group of characters that you choose to secure your computer information. Several typesof passwords can be set, depending on how you want to control access to your information. Passwordscan be set in Windows or in the non-Windows Setup Utility preinstalled on the computer.CAUTION: To prevent being locked out of the computer, record each password you set. Becausemost passwords are not displayed as they are set, changed, or deleted, it is essential to record eachpassword immediately and store it in a secure place.66 Chapter 12 SecurityAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
You can use the same password for a Setup Utility feature and for a Windows security feature. You canalso use the same password for more than one Setup Utility feature.Use the following guidelines when setting a password in Setup Utility:łA password can be any combination of up to 8 letters and numbers and is case sensitive.łA password set in Setup Utility must be entered at a Setup Utility prompt. A password setin Windows must be entered at a Windows prompt.Use the following tips for creating and saving passwords:łWhen creating passwords, follow requirements set by the program.łWrite down your passwords and store them in a secure place away from the computer.łDo not store passwords in a file on the computer.łDo not use your name or other personal information that could be easily discovered by an outsider.The following sections list Windows and Setup Utility passwords and describe their functions. Foradditional information about Windows passwords, such as screen-saver passwords, select Start > Helpand Support.Setting passwords in WindowsPasswordAdministrator password Protects administrator-level access to computer contents.NOTE: This password cannot be used to access Setup Utilitycontents.User password Protects access to a Windows user account. It also protectsaccess to the computer contents and must be entered whenyou exit Sleep or Hibernation.Setting passwords in Setup UtilityPasswordAdministrator password* łProtects access to Setup Utility.łAfter this password is set, it must be entered each timeyou access Setup Utility.CAUTION: If you forget your administrator password, youcannot access Setup Utility.Power-on password* łProtects access to the computer contents.łAfter this password is set, it must be entered each timeyou turn on or restart the computer, or exit Hibernation.CAUTION: If you forget your power-on password, youcannot turn on or restart the computer, or exit Hibernation.NOTE: The administrator password can be used in place ofthe power-on password.*For details about each of these passwords, refer to the following topics.Using passwords 67Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Administrator passwordYour administrator password protects the configuration settings and system identification information inSetup Utility. After this password is set, you must enter it each time you access Setup Utility.Your administrator password is not interchangeable with an administrator password set in Windows,nor is it displayed as it is set, entered, changed, or deleted. Be sure that you record your password andstore it in a safe place.If you enter the administrator password at the first password check before the “Press the ESC key forStartup Menu” message is displayed, you do not have to enter it again to access Setup Utility.If you enter the power-on password at the first password check before the “Press the ESC key for StartupMenu” message is displayed, you must enter the administrator password to access Setup Utility.Managing an administrator passwordTo set, change, or delete this password, follow these steps:1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press f10.– or –Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press esc. When theStartup Menu is displayed, press f10.2. Use the arrow keys to select Security > Set Administrator Password, and then press enter.łTo set an administrator password, type your password in the Enter New Password andConfirm New Password fields, and then press enter.łTo change an administrator password, type your current password in the Enter CurrentPassword field, type a new password in the Enter New Password and Confirm NewPassword fields, and then press enter.łTo delete an administrator password, type your current password in the Enter Password field,and then press enter 4 times.3. To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit SavingChanges.Your changes go into effect when the computer restarts.Entering an administrator passwordAt the Enter Password prompt, type your administrator password, and then press enter. After 3unsuccessful attempts to enter the administrator password, you must restart the computer and try again.Power-on passwordYour power-on password prevents unauthorized use of the computer. After this password is set, it mustbe entered each time you turn on or restart the computer, or exit Hibernation. A power-on password isnot displayed as it is set, entered, changed, or deleted.68 Chapter 12 SecurityAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Managing a power-on passwordTo set, change, or delete this password, follow these steps:1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press f10.– or –Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press esc. When theStartup Menu is displayed, press f10.2. Use the arrow keys to select Security > Set Power-On Password, and then press enter.łTo set a power-on password, type your password in the Enter New Password and ConfirmNew Password fields, and then press enter.łTo change a power-on password, type your current password in the Enter CurrentPassword field, type a new password in the Enter New Password and Confirm NewPassword fields, and then press enter.łTo delete a power-on password, type your current password in the Enter CurrentPassword field, and then press enter 4 times.3. To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit SavingChanges.Your changes go into effect when the computer restarts.Entering a power-on passwordAt the Enter Password prompt, type your password, and then press enter. After 3 unsuccessful attemptsto enter the password, you must restart the computer and try again.Using antivirus softwareWhen you use the computer to access e-mail, a network, or the Internet, you expose it to computerviruses. Computer viruses can disable the operating system, programs, or utilities, or cause them toabnormally.Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage theyhave caused. To provide ongoing protection against newly discovered viruses, antivirus software mustbe kept up to date.Norton Internet Security, an antivirus program, is preinstalled on the computer. The software includes60 days of free updates. It is strongly recommended that you protect the computer against new virusesbeyond 60 days by purchasing extended update service. Instructions for using and updating NortonInternet Security software and for purchasing extended update service are provided within the program.To view and access Norton Internet Security, select Start > All Programs > Norton InternetSecurity.For more information about computer viruses, type viruses in the Search box in Help and Support.Using firewall softwareWhen you use the computer for e-mail, network, or Internet access, unauthorized persons may be ableto gain access to the computer, your personal files, and information about you. Use the firewall softwarepreinstalled on the computer to protect your privacy.Using antivirus software 69Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Firewall features include logging and reporting of network activity, and automatic monitoring of allincoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer formore information.NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printeror file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem,disable the firewall, perform the task that you want to perform, and then reenable the firewall. Topermanently resolve the problem, reconfigure the firewall.Installing critical security updatesCAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from securitybreaches and computer viruses, install all critical updates from Microsoft as soon as you receive analert.Updates to the operating system and other software may have become available after the computerwas shipped. To be sure that all available updates are installed on the computer, observe theseguidelines:łRun Windows Update as soon as possible after you set up your computer. Use the update link atStart > All Programs > Windows Update.łRun Windows Update monthly thereafter.łObtain updates to Windows and other Microsoft® programs, as they are released, from theMicrosoft Web site and through the updates link in Help and Support.Installing an optional security cableNOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer frombeing mishandled or stolen.1. Loop the security cable around a secured object.2. Insert the key (1) into the cable lock (2).3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lockwith the key.4. Remove the key and keep it in a safe place.70 Chapter 12 SecurityAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Using your registered fingerprint to log on to WindowsTo log on to Windows using your fingerprint, follow these steps:1. Immediately after you have registered your fingerprints, restart Windows.2. Swipe any of your registered fingers to log on to Windows.72 Chapter 12 SecurityAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
13 Backup and recoveryRecovery after a system failure is as complete as your most current backup. HP recommends that youcreate recovery discs immediately after software setup. As you add new software and data files, youshould continue to back up your system on a regular basis to maintain a reasonably current backup.Tools provided by the operating system and HP Recovery Manager software are designed to help youwith the following tasks for safeguarding your information and restoring it in case of a system failure:łCreating a set of recovery discs (Recovery Manager software feature). Recovery discs are usedto start up (boot) your computer and restore the operating system and software programs to factorysettings in case of system failure or instability.łBacking up your information regularly to protect your important system files.łCreating system restore points (operating system feature). System restore points allow you toreverse undesirable changes to your computer by restoring the computer to an earlier state.łRecovering a program or driver (Recovery Manager software feature). This feature helps youreinstall a program or driver without performing a full system recovery.łPerforming a full system recovery (Recovery Manager software feature). With Recovery Manager,you can recover your full factory image if you experience system failure or instability. RecoveryManager works from a dedicated recovery partition (select models only) on the hard drive or fromrecovery discs you create.NOTE: Computers with a solid-state drive (SSD) may not have a recovery partition. Recoverydiscs have been included for computers that do not have a partition. Use these discs to recoveryour operating system and software. To check for the presence of a recovery partition, selectStart, right-click Computer, click Manage, and then click Disk Management. If the partition ispresent, an HP Recovery drive is listed in the window.Creating recovery discsHP recommends that you create recovery discs to be sure that you can restore your system to its originalfactory state if you experience serious system failure or instability. Create these discs after setting upthe computer for the first time.Handle these discs carefully and keep them in a safe place. The software allows the creation of onlyone set of recovery discs.NOTE: If your computer does not include an integrated optical drive, you can use an optional externaloptical drive (purchased separately) to create recovery discs, or you can purchase recovery discs foryour computer from the HP Web site.Note the following guidelines before creating recovery discs:łYou will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discsare purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs,up to 20 discs may be required, whereas only a few DVDs or BDs are required.NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.łThe computer must be connected to AC power during this process.Creating recovery discs 73Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
łOnly one set of recovery discs can be created per computer.łNumber each disc before inserting it into the optical drive.łIf necessary, you can exit the program before you have finished creating the recovery discs. Thenext time you open Recovery Manager, you will be prompted to continue the disc creation process.To create a set of recovery discs:1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation.2. Follow the on-screen instructions.Backing up your informationAs you add new software and data files, you should back up your system on a regular basis to maintaina reasonably current backup. Back up your system at the following times:łAt regularly scheduled timesNOTE: Set reminders to back up your information periodically.łBefore the computer is repaired or restoredłBefore you add or modify hardware or softwareNote the following when backing up:łCreate system restore points using the Windows® System Restore feature, and periodically copythem to disc.łStore personal files in the Documents library and back up this folder periodically.łBack up templates stored in their associated programs.łSave customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.The screen shot can be a time-saver if you have to reset your preferences.To copy the screen and paste it into a word-processing document, follow these steps:1. Display the screen.2. Copy the screen:To copy only the active window, press alt+prt sc.To copy the entire screen, press prt sc.3. Open a word-processing document, and then select Edit > Paste.4. Save the document.łYou can back up your information to an optional external hard drive, a network drive, or discs.łWhen backing up to discs, use any of the following types of discs (purchased separately): CD-R,CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical driveinstalled in your computer.NOTE: DVDs store more information than CDs, so using them for backup reduces the numberof recovery discs required.łWhen backing up to discs, number each disc before inserting it into the optical drive of the computer.74 Chapter 13 Backup and recoveryAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Using Windows Backup and RestoreTo create a backup using Windows Backup and Restore, follow these steps:NOTE: Be sure that the computer is connected to AC power before you start the backup process.NOTE: The backup process may take over an hour, depending on file size and the speed of thecomputer.1. Select Start > All Programs > Maintenance > Backup and Restore.2. Follow the on-screen instructions to set up and create a backup.NOTE: Windows® includes the User Account Control feature to improve the security of your computer.You may be prompted for your permission or password for tasks such as installing software, runningutilities, or changing Windows settings. Refer to Help and Support for more information.Using system restore pointsWhen you back up your system, you are creating a system restore point. A system restore point allowsyou to save and name a snapshot of your hard drive at a specific point in time. You can then recoverback to that point if you want to reverse subsequent changes made to your system.NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created sincethe last restore point.You also can create additional restore points to provide increased protection for your system files andsettings.When to create restore pointsłBefore you add or extensively modify software or hardwarełPeriodically, whenever the system is performing optimallyNOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.Create a system restore point1. Select Start > Control Panel > System and Security > System.2. In the left pane, click System Protection.3. Click the System Protection tab.4. Under Protection Settings, select the disk for which you want to create a restore point.5. Click Create.6. Follow the on-screen instructions.Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, follow these steps:1. Select Start > Control Panel > System and Security > System.2. In the left pane, click System protection.3. Click the System Protection tab.Backing up your information 75Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
4. Click System Restore.5. Follow the on-screen instructions.Performing a recoveryNOTE: You can recover only files that you have previously backed up. HP recommends that you useHP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set upyour computer.Recovery Manager software allows you to repair or restore the system if you experience system failureor instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (selectmodels only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you maynot have a recovery partition. If that is the case, recovery discs have been included with your computer.Use these discs to recover your operating system and software.NOTE: Windows has its own built-in repair features, such as System Restore. If you have not alreadytried these features, try them before using Recovery Manager.NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software notprovided with this computer must be downloaded from the manufacturer's Web site or reinstalled fromthe disc provided by the manufacturer.Recovering from the recovery discsTo restore the system from the recovery discs:1. Back up all personal files.2. Insert the first recovery disc into an optional external optical drive and restart the computer.3. Follow the on-screen instructions.Recovering from the dedicated recovery partition (select models only)NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have arecovery partition, you will not be able to recover using this procedure. Recovery discs have beenincluded for computers that do not have a partition. Use these discs to recover your operating systemand software.On some models, you can perform a recovery from the partition on the hard drive, accessed by pressingeither the Start button or f11. This restores the computer to its factory condition.To restore the system from the partition, follow these steps:1. Access Recovery Manager in either of the following ways:łSelect Start > All Programs > Recovery Manager > Recovery Manager.– or –łTurn on or restart the computer, and then press esc while the “Press the ESC key for StartupMenu” message is displayed at the bottom of the screen. Then, press f11 while the “Press<F11> for recovery” message is displayed on the screen.2. Click System Recovery in the Recovery Manager window.3. Follow the on-screen instructions.76 Chapter 13 Backup and recoveryAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
14 Setup Utility (BIOS)Starting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWindows® operating system is not working.The utility reports information about the computer and provides settings for startup, security, and otherpreferences.To start Setup Utility:Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press f10.– or –1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press esc.2. When the Startup Menu is displayed, press f10.Using Setup UtilityChanging the language of Setup UtilityThe following procedure explains how to change the language of Setup Utility. If Setup Utility is notalready running, begin at step 1. If Setup Utility is already running, begin at step 2.1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press f10.– or –Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press esc. When theStartup Menu is displayed, press f10.2. Use the arrow keys to select System Configuration > Language, and then press enter.3. Use the arrow keys to select a language, and then press enter.4. When a confirmation prompt with your language selected is displayed, press enter.5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit SavingChanges, and then press enter.Your change goes into effect immediately.Starting Setup Utility 77Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Navigating and selecting in Setup UtilityBecause Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selectionare by keystroke.łTo choose a menu or a menu item, use the arrow keys.łTo choose an item in a list or to toggle a field, for example an Enable/Disable field, use either thearrow keys or f5 or f6.łTo select an item, press enter.łTo close a text box or return to the menu display, press esc.łTo display additional navigation and selection information while Setup Utility is open, press f1.Displaying system informationThe following procedure explains how to display system information in Setup Utility. If Setup Utility isnot open, begin at step 1. If Setup Utility is open, begin at step 2.1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press f10.– or –Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press esc. When theStartup Menu is displayed, press f10.2. Select the Main menu. System information such as the system time and date, and identificationinformation about the computer is displayed.3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > ExitDiscarding Changes, and then press enter.Restoring default settings in Setup UtilityThe following procedure explains how to restore the Setup Utility default settings. If Setup Utility is notalready running, begin at step 1. If Setup Utility is already running, begin at step 2.1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press f10.– or –Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press esc. When theStartup Menu is displayed, press f10.2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.3. When the Setup Confirmation is displayed, press enter.4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit SavingChanges, and then press enter.The Setup Utility default settings go into effect when the computer restarts.NOTE: Your password, security, and language settings are not changed when you restore the factorydefault settings.78 Chapter 14 Setup Utility (BIOS)Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Exiting Setup UtilityYou can exit Setup Utility with or without saving changes.łTo exit Setup Utility and save your changes from the current session:If the Setup Utility menus are not visible, press esc to return to the menu display. Then use thearrow keys to select Exit > Exit Saving Changes, and then press enter.łTo exit Setup Utility without saving your changes from the current session:If the Setup Utility menus are not visible, press esc to return to the menu display. Then use thearrow keys to select Exit > Exit Discarding Changes, and then press enter.After either choice, the computer restarts in Windows.Setup Utility MenusThe menu tables in this section provide an overview of Setup Utility options.NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by yourcomputer.Main menuSelect To do thisSystem information łView and change the system time and date.łView identification information about the computer.łView specification information, such as processor information,memory size, and system BIOS.Security menuSelect To do thisAdministrator password Enter, change, or delete an administrator password.Power-On Password Enter, change, or delete a power-on password.System Configuration menuSelect To do thisLanguage Support Change the Setup Utility language.Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology.Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan willalways be on.Setup Utility Menus 79Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Select To do thisAction Keys Mode Enable/disable the Action Keys.Boot Options Set the following boot options:łPOST Hot Key Delay (sec.)ʊSet the delay for the user to press hotkeys in intervals of 5 seconds each (0, 5, 10, 15, 20).łFloppy BootʊEnable/disable boot from diskette.łNetwork Adapter BootʊEnable/disable boot from external NetworkAdapter.łBoot OrderʊSet the boot order for:ŃNotebook Hard DriveŃUSB Diskette on Key/USB Hard DriveŃUSB CD/DVD ROM DriveŃUSB FloppyŃNetwork adapterDiagnostics menuSelect To do thisPrimary Hard Disk Self Test Run a comprehensive self-test on the hard drive.Memory Test Run a diagnostic test on the system memory.Updating the BIOSUpdated versions of the BIOS may be available on the HP Web site.Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.Some download packages contain a file named Readme.txt, which contains information regardinginstalling and troubleshooting the file.Updating the BIOSDetermining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you need to know the version of the system BIOS currently installed.BIOS version information (also known as ROM date and System BIOS) can be displayed by pressingfn+esc (if you are already in Windows) or by opening Setup Utility.80 Chapter 14 Setup Utility (BIOS)Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
To use Setup Utility for displaying BIOS information:1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key forStartup Menu” message is displayed in the lower-left corner of the screen, press f10.2. If Setup Utility does not open with the system information displayed, use the arrow keys to selectthe Main menu.When the Main menu is selected, BIOS and other system information is displayed.3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then pressenter.Downloading a BIOS updateCAUTION: To prevent damage to the computer or an unsuccessful installation, download and installa BIOS update only when the computer is connected to reliable external power using the AC adapter.Do not download or install a BIOS update while the computer is running on battery power, docked in anoptional docking device, or connected to an optional power source. During the download and installation,follow these instructions:Do not disconnect power from the computer by unplugging the power cord from the AC outlet.Do not shut down the computer or initiate Sleep or Hibernation.Do not insert, remove, connect, or disconnect any device, cable, or cord.To download a BIOS update:1. Access the page on the HP Web site that provides software for your computer:Select Start > Help and Support > Maintain.2. Follow the instructions on the screen to identify your computer and access the BIOS update youwant to download.3. At the download area, follow these steps:a. Identify the BIOS update that is later than the BIOS version currently installed on yourcomputer. Make a note of the date, name, or other identifier. You may need this informationto locate the update later, after it has been downloaded to your hard drive.b. Follow the instructions on the screen to download your selection to the hard drive.Make a note of the path to the location on your hard drive where the BIOS update will bedownloaded. You will need to access this path when you are ready to install the update.NOTE: If you connect your computer to a network, consult the network administrator beforeinstalling any software updates, especially system BIOS updates.BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are displayed, follow these steps:1. Open Windows Explorer by selecting Start > Computer.2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains theupdate.4. Double-click the file that has an .exe extension (for example, filename.exe).Updating the BIOS 81Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
The BIOS installation begins.5. Complete the installation by following the instructions on the screen.NOTE: After a message on the screen reports a successful installation, you can delete the downloadedfile from your hard drive.82 Chapter 14 Setup Utility (BIOS)Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
A Product informationInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer operates on DC power, which can be supplied by an AC or a DC power source. Althoughthe computer can be powered from a standalone DC power source, it should be powered only with anAC adapter or a DC power source supplied and approved by HP for use with this computer.The computer can operate on DC power within the following specifications.Input power RatingOperating voltage 18.5 V dc @ 3.5 A - 65WOperating current 3.5 ANOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage notexceeding 240 V rms.NOTE: The computer operating voltage and current can be found on the system regulatory label onthe bottom of the computer.Operating environmentFactor Metric U.S.TemperatureOperating (writing to optical disc) 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncondensing)Operating 10% to 90% 10% to 90%Nonoperating 5% to 95% 5% to 95%Maximum altitude (unpressurized)Operating -15 m to 3,048 m -50 ft to 10,000 ftNonoperating -15 m to 12,192 m -50 ft to 40,000 ftInput power 83Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Traveling with the computerFor best results, follow these traveling and shipping tips:łPrepare the computer for traveling or shipping:ŃBack up your information.ŃRemove all discs and all external media cards, such as digital cards.CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss ofinformation, remove the media from a drive before removing the drive from a drive bay, andbefore shipping, storing, or traveling with a drive.ŃTurn off and then disconnect all external devices.ŃShut down the computer.łTake along a backup of your information. Keep the backup separate from the computer.łWhen traveling by air, carry the computer as hand luggage, and do not check it in with the rest ofyour bags.CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fieldsinclude airport walk-through devices and security wands. The airport security devices that checkcarry-on luggage, such as conveyor belts, use X-rays instead of magnetism and will not damagea drive.łIn-flight computer use is at the discretion of the airline. If you plan to use the computer during aflight, check with the airline in advance.łIf the computer will be unused and disconnected from external power for more than 2 weeks,remove the battery and store it separately.łIf you are shipping the computer or a drive, use suitable protective packaging and label the package“FRAGILE.”łIf the computer has a wireless device or a cell phone device installed, such as an 802.11b/g device,a Global System for Mobile Communications (GSM) device, or a General Packet Radio Service(GPRS) device, the use of these devices may be restricted in some environments. Such restrictionsmay apply onboard aircraft, in hospitals, near explosives, and in hazardous locations. If you areuncertain of the policy that applies to the use of a particular device, ask for authorization to use itbefore you turn it on.łIf you are traveling internationally, follow these suggestions:ŃCheck the computer-related customs regulations for each country or region on your itinerary.ŃCheck the power cord and adapter requirements for each location in which you plan to usethe computer. Voltage, frequency, and plug configurations vary.WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do notattempt to power the computer with a voltage converter kit sold for appliances.Routine careCleaning the displayCAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, orchemicals on the display.84 Appendix A Product informationAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screenrequires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.Cleaning the TouchPad and keyboardDirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.WARNING! To reduce the risk of electric shock or damage to internal components, do not use avacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris onthe keyboard surface.Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles thatcan become trapped beneath the keys. A can of compressed air with a straw extension can be used toblow air around and under the keys to loosen and remove debris.LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the computer:łService tag—Provides important information, including the following:ŃProduct name (1). This is the product name affixed to the front of the computer.ŃSerial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.ŃPart number/Product number (p/n) (3). This number provides specific information about theproduct's hardware components. The part number helps a service technician to determinewhat components and parts are needed.ŃModel description (4). This is an alphanumeric identifier used to locate documents, drivers,and support for the computer.ŃWarranty period (5). This number describes the duration of the warranty period for thecomputer.Have this information available when you contact technical support. The service tag label is locatedinside the battery bay.łMicrosoft® Certificate of Authenticity—Contains the Windows Product Key. You may need theProduct Key to update or troubleshoot the operating system. The Microsoft Certificate ofAuthenticity is located on the bottom of the computer.łRegulatory label—Provides regulatory information about the computer. The regulatory label islocated on the bottom of the computer.łWireless certification label(s)—Provide information about optional wireless devices and theapproval markings of some of the countries or regions in which the devices have been approvedfor use. An optional device may be a wireless local area network (WLAN) device or an optionalBluetooth® device. If your computer model includes one or more wireless devices, one or moreLabels 85Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
certification labels are included with your computer. You may need this information when travelinginternationally. Wireless certification labels are affixed to the bottom of the computer.łSIM label (select models only)—Provides the ICCID (Integrated Circuit Card Identifier) of your SIM.This label is located inside the battery bay.łHP Mobile Broadband Module serial number label (select models only)—Provides the serialnumber of your HP Mobile Broadband Module. This label is located inside the battery bay.86 Appendix A Product informationAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
B TroubleshootingIf you experience computer problems, perform these troubleshooting steps in the sequence provideduntil the problem is resolved:1. Refer to “Quick troubleshooting,” the next section in this appendix.2. Access Web site links and additional information about the computer through Help and Support.Click Start, and then click Help and Support.3. Contact customer support. Refer to “Contacting customer support,” later in this appendix.Quick troubleshootingThe computer is unable to start upIf the computer does not turn on when you slide the power switch, the following suggestions may helpyou resolve the problem:łIf the computer is plugged into an AC outlet, unplug the computer, and then plug another electricaldevice into the outlet to be sure that the outlet is providing adequate power.NOTE: Use only the AC adapter provided with the computer or one approved by HP for thiscomputer.łIf the computer is running on battery power, or if it is plugged into an external power source otherthan an AC outlet, plug the computer into an AC outlet using the AC adapter. Be sure that the powercord and AC adapter connections are secure.The TouchPad is behaving erraticallyIf the TouchPad is behaving erratically, follow these guidelines:łBe sure that TouchPad is on. If the TouchPad light is amber, lightly press and hold the TouchPadon/off button for 2 seconds to turn on the TouchPad. If the TouchPad light is off, the TouchPad ison.łFollow these guidelines when using the TouchPad:ŃUse one finger to navigate, click, or turn on/turn off the TouchPad.ŃUse 2 fingers to control TouchPad gestures, such as scrolling, pinching/zooming, and rotating.NOTE: To turn the TouchPad gestures off or explore other TouchPad features, click theSynaptics icon in the notification area at the far right of the taskbar, click the Device Settings tab,and then click Settings.The computer screen is blankIf the screen is blank, but the computer is on and the power light is on, the computer may not be set todisplay the image on the computer screen. To transfer the image to the computer screen, press theswitch screen image key.Quick troubleshooting 87Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Software is functioning abnormallyIf the software is unresponsive or responds abnormally, follow these suggestions:łRestart the computer by clicking Start, clicking the arrow next to Shut down, and then clickingRestart.If you cannot restart the computer using this procedure, refer to the next section, “The computeris on but is not responding.”łRun a virus scan. For information about using the antivirus resources on the computer, refer to theantivirus software Help for more details.The computer is on but is not respondingIf the computer is on but is not responding to software or keyboard commands, try the followingemergency shutdown procedures, in the sequence provided, until shutdown occurs:CAUTION: Emergency shutdown procedures will result in the loss of unsaved information.łSlide and hold the power switch on the computer for at least 5 seconds.łDisconnect the computer from external power and remove the battery.The computer is unusually warmIt is normal for the computer to feel warm to the touch while it is in use. But if the computer feelsunusually warm, it may be overheating because a vent is blocked.If you suspect that the computer is overheating, turn off the computer to allow the computer to cool toroom temperature. Then be sure to keep all vents free from obstructions while you are using thecomputer.WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on your lap or obstruct the computer air vents. Use the computer only on ahard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a softsurface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contactthe skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and theAC adapter comply with the user-accessible surface temperature limits defined by the InternationalStandard for Safety of Information Technology Equipment (IEC 60950).NOTE: The fan in the computer starts up automatically to cool internal components and preventoverheating. It is normal for the internal fan to cycle on and off during routine operation.Checking your audio functionsTo check the system sound on your computer, follow these steps:1. Select Start > Control Panel.2. Click Hardware and Sound.3. Click Sound.4. When the Sound window opens, click the Sounds tab. Under Program Events, select any soundevent, such as a beep or alarm, and click the Test button.You should hear sound through the speakers or through connected headphones.88 Appendix B TroubleshootingAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
To check the record functions of the computer, follow these steps:1. Select Start > All Programs > Accessories > Sound Recorder.2. Click Start Recording and speak into the microphone. Save the file to your desktop.3. Open Windows Media Player or MediaSmart and play back the sound.NOTE: For best results when recording, speak directly into the microphone and record sound in asetting free of background noise.To confirm or change the audio settings on your computer, select Start > Control Panel > Hardwareand Sound > Sound.An external device is not workingFollow these suggestions if an external device does not function as expected:łTurn on the device according to the manufacturer’s instructions.łBe sure that all device connections are secure.łBe sure that the device is receiving electrical power.łBe sure that the device, especially if it is older, is compatible with the operating system.łBe sure that the correct drivers are installed and updated.The wireless network connection is not workingIf a wireless network connection is not working as expected, follow these suggestions:łSelect Start > Control Panel > Network and Internet > Network and Sharing.łBe sure that the wireless device is turned on (wireless light is off). If the light is amber, press thewireless key to turn on the wireless device.łBe sure that the computer wireless antennas are free from obstructions.łBe sure that the cable or DSL modem and its power cord are properly connected and that the lightsare on.łBe sure that the wireless router or access point is properly connected to its power adapter and thecable or DSL modem, and that the lights are on.łTurn the wireless device off and then on again to resynchronize the device.łDisconnect and then reconnect all cables, and turn the power off and then back on.NOTE: For more information on wireless technology, refer to the relevant help topics and Web sitelinks in Help and Support.NOTE: For information on activating mobile broadband service, refer to the mobile network operatorinformation included with your computer.Quick troubleshooting 89Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Cannot connect to a preferred networkWindows can automatically repair a corrupted WLAN connection:łIf there is a network icon in the notification area, at the far right of the taskbar, right-click the icon,and then click Diagnose and repair from the menu.Windows resets your network device and attempts to reconnect to one of the preferred networks.łIf there is no network icon in the notification area, follow these steps:1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.2. Click Troubleshoot problems and select the network you wish to repair.Network icon for WLAN is not displayedIf the network icon is not displayed in the notification area after you configure the WLAN, the softwaredriver is either missing or corrupted. A Windows “Device not Found” error message may also bedisplayed. The driver must be reinstalled.Get the latest version of the WLAN device software and drivers for your computer from the HP Web siteat http://www.hp.com:1. Open your Internet browser and go to http://www.hp.com/support.2. Select your country or region.3. Click the option for software and driver downloads, and then type your computer model number inthe search box.4. Press enter, and then follow the on-screen instructions.Current WLAN network security codes are unavailableIf you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network isprotected by security. You must have the current codes to make a connection on a secure network. TheSSID and network key are alphanumeric codes that you enter into your computer to identify yourcomputer to the network.łFor a network connected to your personal wireless router, review the router user guide forinstructions on setting up the same codes on both the router and the WLAN device.łFor a private network, such as a network in an office or at a public Internet chat room, contact thenetwork administrator to obtain the codes, and then enter the codes when prompted to do so.Some networks change the SSID or network keys used in their routers or access points on a regularbasis to improve security. You must change the corresponding code in your computer accordingly.If you are provided with new wireless network keys and SSID for a network, and if you have previouslyconnected to that network, follow the steps below to connect to the network:1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.2. Click Manage wireless networks in the left panel.A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs areactive, several will be displayed.3. Select the network in the list, right-click the network, and then click Properties.NOTE: If the network you want is not listed, check with the network administrator to be sure thatthe router or access point is operating.90 Appendix B TroubleshootingAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
4. Click the Security tab and enter the correct wireless encryption data into the Network securitykey box.5. Click OK to save these settings.WLAN connection is very weakIf the connection is very weak, or if your computer cannot make a connection to a WLAN, minimizeinterference from other devices, as follows:łMove your computer closer to the wireless router or access point.łTemporarily disconnect devices such as a microwave, cordless phone, or cellular phone to be surethat other wireless devices are not interfering.If the connection does not improve, try forcing the device to reestablish all connection values:1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.2. Click Manage wireless networks in the left pane.A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs areactive, several will be displayed.3. Click a network, and then click Remove.Cannot connect to the wireless routerIf you are trying to connect to the wireless router and are unsuccessful, reset the wireless router byremoving power from the router for 10 to 15 seconds.If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, referto the router manufacturer's instructions.Contacting customer supportIf the information provided in this guide or Help and Support does not address your questions, you cancontact HP Customer Support at http://www.hp.com/go/contactHP.Here you can:łChat online with an HP technician.NOTE: When technical support chat is not available in a particular language, it is available inEnglish.łE-mail HP Customer Support.łFind HP Customer Support worldwide telephone numbers.łLocate an HP service center.Contacting customer support 91Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
IndexAAC adaptertesting 51AC power, connecting 50action key mode 80action keysadjusting volume 33audio CD, DVD, or BDcontrols 33decrease screenbrightness 33Help and Support 32identifying 10increase screen brightness 33muting speaker sound 33switching screen image 33using 32volume 37wireless 17, 33administrator passwordcreating 68entering 68managing 68airport security devices 55antivirus software, using 69audio devices, connectingexternal 38audio functions, checking 88audio-in (microphone) jack,identifying 12audio-out (headphone) jack,identifying 12Bbacking upcustomized window, toolbar,and menu bar settings 74personal files 74templates 74batterycalibrating 49charging 47conserving power 44discharging 48disposing 50inserting 46low battery levels 48removing 46replacing 50storing 49battery bay 85battery bay, identifying 14Battery Check 46battery light 12, 47battery power 45battery release latch 14, 46battery temperature 49baysbattery 85BD drive 60BIOS, updating 80Bluetooth device 16Bluetooth label 86Bluetooth wireless devices 24boot options 80boot order 80buttonsleft TouchPad 8right TouchPad 8rotate 11TouchPad on/off 8wireless 11CcablesUSB 54calibrating battery 49caps lock light, identifying 9CD drive 60Certificate of Authenticity label 85charging batteries 47checking audio functions 88cleaning, TouchPad andkeyboard 85clickschanging settings 32testing 32componentsbottom 14display 13front 10left-side 12right-side 11top 8computertraveling 84configuring HDMI 41Connect to the InternetWizard 15, 16connection, external power 51connector, power 12conservation, power 44convertible hinge, identifying 13critical battery level 42, 48critical security updates,installing 70customer support, contacting 91Ddefault settings, restoring 78Diagnostics menu 80digital cardinserting 52removing 53supported formats 52Digital Media Slot, identifying 12Disk Cleanup software 56Disk Defragmenter software 55diskette drive 60displaycleaning 84display image, switching 33drive light 56drive light, identifying 9drive media 43drivesboot order 80connecting external 60diskette 60external 60handling 5592 IndexAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
hard 58, 59, 60optical 60DVD drive 60Eencryption 21End hotkey 34entering a power-onpassword 69entering an administratorpassword 68esc key, identifying 10external audio devices,connecting 38external drive 60external monitor port 40external optical drive 37external WWAN antenna,identifying 10Ff11 76fan always on 79fingerprint readeridentifying 11fingerprints, registering 71firewall software 21, 69flickschanging assignments 32creating assignments 32fn key, identifying 10, 33full system recovery 73Hhard disk driveexternal 60installing 59removing 58hard driveexternal 60HP ProtectSmart Hard DriveProtection 56installing 59removing 58hard drive bay, identifying 14HDMIconfiguring 41connecting 40HDMI port, identifying 12, 40headphone (audio-out) jack 12Help and Support key 32Hibernationexiting 43initiated during critical batterylevel 48initiating 43high-definition devices,connecting 40hinge, identifying 13Home hotkey 34hotkeysdescription 33display system information 34End 34Home 34page down 34page up 34using 34HP Mobile Broadband Module 22HP ProtectSmart Hard DriveProtection 56HP USB Ethernet Adapterconnecting 25hubs 53Iiconsnetwork 16, 90wireless 16input power 83Instant Webdisabling 7enabling 7starting 6using 6instant Webstarting Windows 6integrated webcam light,identifying 13interference, minimizing 91internal microphones,identifying 13Internetchoosing an ISP 15Internet connection setup 19Internet Service & Offers 15Internet Service Provider(ISP) 15Jjacksaudio-in (microphone) 12audio-out (headphone) 12Kkeyboard hotkeys, identifying 33keyboard, cleaning 85keysaction 10esc 10fn 10mute 37Windows application 10Windows logo 10LlabelsBluetooth 86Microsoft Certificate ofAuthenticity 85regulatory 85service tag 85wireless certification 86WLAN 86language support 79latch, battery release 14lightsbattery 12caps lock 9drive 9, 56mute 9power 11TouchPad 9webcam 13wireless 9, 11local area network (LAN)cable required 25connecting cable 25low battery level 48MMain menu 79maintenanceDisk Cleanup 56Disk Defragmenter 55managing a power-onpassword 69managing an administratorpassword 68media activity keys 35Index 93Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
media controls, keys 33MediaSmartusing 36MediaSmart software 36memory moduleinserting 64removing 64memory module compartmentcoverremoving 63replacing 65memory module compartment,identifying 14memory test 80microphone (audio-in) jack,identifying 12Microsoft Certificate of Authenticitylabel 85minimizing interference 91monitor, connecting 40mouse, externalsetting preferences 26multimedia softwareinstalling 37using 36mute keyidentifying 33using 37mute light, identifying 9Nnetwork cable, connecting 25network icon 16, 90network key 90network security codesnetwork key 90SSID 90Ooperating environment 83operating systemMicrosoft Certificate ofAuthenticity label 85Product Key 85optical driveexternal 37sharing 37, 61optical drive, external 60Ppage down hotkey 34page up hotkey 34passwordsadministrator 68power-on 68set in Setup Utility 67set in Windows 67penidentifying 28storing 28using 28pen holder 28pen holder, identifying 13pen tether eyelet 28pinching TouchPad gesture 27,31pointing devicessetting preferences 26portsexternal monitor 40HDMI 12, 40USB 12, 53powerconnecting 51conserving 44power connector, identifying 12power light, identifying 11power switch, identifying 11power-on passwordcreating 69entering 69managing 69primary hard disk self test 80Product Key 85product name and number,computer 85programs, using 36projector, connecting 40Qquick troubleshooting 87Rreadable media 43recovering a program or driver 73recovering from the dedicatedrecovery partition 76recovering from the recoverydiscs 76recovery discs 73recovery discs, creating 4Recovery Manager 73, 76recovery partition 73recovery, system 76regulatory informationregulatory label 85wireless certification labels 86restore points 75rotate button, identifying 11rotating TouchPad gesture 27,30routine care 84Sscreen brightness keys 33screen image, switching 33scrolling TouchPad gesture 26,30security cable slot, identifying 13security cable, installing 70Security menu 79security, wireless 21serial number, computer 85service tag 85setup of WLAN 19Setup Utilitychanging the language 77displaying systeminformation 78exiting 79menus 79navigating 78passwords set in 67restoring default settings 78selecting 78starting 77shared drives 61shutdown 42SIMinserting 22removing 23Sleepexiting 43initiating 43slotsDigital Media 12memory 63security cable 13softwareDisk Cleanup 56Disk Defragmenter 5594 IndexAntenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
MediaSmart 36TouchSmart 36using 36Wireless Assistant 18solid-state drive (SSD) 73, 76speakers, identifying 13storing battery 49supported discs 73switchpower 11System Configuration menu 79system failure or instability 73system information hotkey 34system information,displaying 78, 79system recovery 76system restore points 73, 75Ttemperature 49touch screenperforming screen actions 29preferences 32using 29TouchPadbuttons 8cleaning 85gestures 26identifying 8using 26TouchPad gesturespinching 27, 31rotating 27, 30scrolling 26, 30zooming 27, 31TouchPad light, identifying 9TouchPad on/off button 8TouchSmartstarting 36using 36TouchSmart software 36traveling with the computer 49,84, 86troubleshootingcomputer is unable to startup 87computer screen is blank 87TouchPad 87turning off the computer 42Uunresponsive system 42USB cable, connecting 54USB devicesconnecting 53description 53removing 54USB hubs 53USB port, identifying 12USB ports, identifying 12, 53using system restore 75Vvents, identifying 10, 12, 14Virtualization Technology 79volumeadjust 37keys 37mute 37volume keys, identifying 33Wwebcamadjusting properties 39identifying 13webcam light, identifying 13Windows application key,identifying 10Windows Connect to the InternetWizard 16Windows logo key, identifying 10Windows, passwords set in 67wirelessprotecting 21set up 19wireless antennas, identifying 13Wireless Assistant software 16,18wireless button, identifying 11wireless certification label 86wireless controlskey 16operating system 16Wireless Assistantsoftware 16wireless icon 16wireless keyidentifying 33using 16, 17wireless light 9, 11, 16wireless network (WLAN)equipment needed 19security 21WLAN antennas, identifying 13WLAN device 86WLAN label 86writable media 43WWAN antennas, identifying 13WWAN device 21Zzooming TouchPad gesture 27,31Index 95Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/

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