Brother 8CAG19 Multi-Function Center User Manual MFC 490 UG combine

Brother Industries, Ltd. Multi-Function Center MFC 490 UG combine

manual

USER’S GUIDEMFC-790CWMFC-990CW Please see "User manual 3[Short-Term Confidentiality].pdf" for FCC and IC manual statements.
If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-790CW and MFC-990CW (Circle your model number)Serial Number: 1 Date of Purchase: Place of Purchase: 1The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:may serve as confirmation of the purchase date of your product should you lose your receipt;may support an insurance claim by you in the event of product loss covered by insurance; and,will help us notify you of enhancements to your product and special offers.The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/© 2008 Brother Industries, Ltd.
iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your productBy registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:may serve as confirmation of the purchase date of your product should you lose your receipt;may support an insurance claim by you in the event of product loss covered by insurance; and,will help us notify you of enhancements to your product and special offers.Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions)The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product. http://solutions.brother.com/ Note• You can check here for Brother driver updates.• To keep your machine performance up to date, check here for the latest firmware upgrade (for Windows® only). For Customer Service In USA: 1-877-BROTHER (1-877-276-8437)1-901-379-1215 (fax)In Canada: 1-877-BROTHER(514) 685-4898 (fax)
iiService Center Locator (USA only)For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).Service Center Locations (Canada only)For the location of a Brother authorized service center, call 1-877-BROTHER.
iiiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)In Canada only Visa and MasterCard are accepted.1For more information about the replacement consumables, visit us at www.brother.com/pageyield.In USA: 1-877-552-MALL (1-877-552-6255)1-800-947-1445 (fax) http://www.brothermall.com/ In Canada: 1-877-BROTHER http://www.brother.ca/ Description ItemInk Cartridge Standard <black> LC61BK (Prints approx. 450 pages) 1 Ink Cartridge <cyan> (blue) LC61C (Prints approx. 325 pages) 1Ink Cartridge <magenta> (red) LC61M (Prints approx. 325 pages) 1Ink Cartridge <yellow> LC61Y (Prints approx. 325 pages) 1Premium Plus Glossy Finish Photo Paper(Letter size / 20 sheets)(4"×6" size / 20 sheets)BP71GLTRBP71GPMatte Finish Inkjet Paper(Letter size / 25 sheets) BP60ML (USA only)Plain Inkjet Finish Paper(Letter size / 250 sheets) BP60PL (USA only)Telephone Line Cord LG3077001 (USA only)User's Guide LS TBD (English for USA and Canada) LS TBD (French for Canada)
ivNotice - Disclaimer of Warranties (USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.Compilation and Publication NoticeUnder the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.The contents of this manual and the specifications of this product are subject to change without notice.Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
vBrother® One-Year Limited Warranty and Replacement Service (USA Only)Who is covered:This limited warranty (“warranty”) is givenonly to the original end-use/retail purchaser(referred to in this warranty as “OriginalPurchaser”) of the accompanying product,consumables and accessories (collectivelyreferred to in this warranty as “thisProduct”).If you purchased a product from someoneother than an authorized Brother reseller inthe United States or if the product was used(including but not limited to floor models orrefurbished product), prior to yourpurchase you are not the OriginalPurchaser and the product that youpurchased is not covered by this warranty.What is covered:This Product includes a Machine andConsumable and Accessory Items.Consumable and Accessory Items includebut are not limited to print heads, toner,drums, ink cartridges, print cartridges,cordless handset battery, refill ribbons,therma PLUS paper and thermal paper. Except as otherwise provided herein,Brother warrants that the Machine and theaccompanying Consumable andAccessory Items will be free from defects inmaterials and workmanship, when usedunder normal conditions. This warranty applies only to productspurchased and used in the United States.For products purchased in, but usedoutside, the United States, this warrantycovers only warranty service within theUnited States (and does not includeshipping outside the United States). What is the length of the Warranty Periods:Machines: one year from the originalpurchase date. Accompanying Consumable andAccessory Items: 90 days from the originalpurchase date or the rated life ofconsumable, whichever comes first.What is NOT covered:This warranty does not cover: 1 Physical damage to this Product;2 Damage caused by improper installation,improper or abnormal use, misuse, neglector accident (including but not limited totransporting this Product without the properpreparation and/or packaging);3 Damage caused by another device orsoftware used with this Product (includingbut not limited to damage resulting fromuse of non Brother®-brand parts andConsumable and Accessory Items);4 Consumable and Accessory Items thatexpired in accordance with a rated life;5 Problems arising from other than defects inmaterials or workmanship; and,6 Normal Periodic Maintenance Items, suchas Paper Feeding Kit, Fuser and LaserUnits.This limited warranty is VOID if this Producthas been altered or modified in any way(including but not limited to attempted warrantyrepair without authorization from Brotherand/or alteration/removal of the serialnumber).What to do if you think your Product iseligible for warranty service:Report your issue to either our CustomerService Hotline at 1-877-BROTHER (1-877-276-8437) or to a Brother Authorized ServiceCenter within the applicable warrantyperiod. Supply Brother or the BrotherAuthorized Service Center with a copy of yourdated bill of sale showing that this Product waspurchased within the U.S. For the name oflocal Brother Authorized Service Center(s),call 1-877-BROTHER (1-877-276-8437) orvisit www.brother-usa.com. What Brother will ask you to do:After contacting Brother or a BrotherAuthorized Service Center, you may berequired to deliver (by hand if you prefer) orsend the Product properly packaged, freightprepaid, to the Authorized Service Centertogether with a photocopy of your bill of sale.You are responsible for the cost ofshipping, packing product, and insurance(if you desire). You are also responsible forloss or damage to this Product in shipping.What Brother will do:If the problem reported concerning yourMachine and/or accompanying Consumableand Accessory Items is covered by thiswarranty and if you first reported the problemto Brother or an Authorized Service Centerwithin the applicable warranty period, Brotheror its Authorized Service Center will repair orreplace the Machine and/or accompanyingConsumable and Accessory Items at nocharge to you for parts or labor. The decisionas to whether to repair or replace the Machineand/or accompanying Consumable andAccessory Items is made by Brother in its sole
viBrother® One-Year Limited Warranty and Replacement Service (USA Only)discretion. Brother reserves the right to supplya refurbished or remanufactured replacementMachine and/or accompanying Consumableand Accessory Items and use refurbishedparts provided such replacement productsconform to the manufacturer's specificationsfor new product/parts. The repaired orreplacement Machine and/or accompanyingConsumable and Accessory Items will bereturned to you freight prepaid or madeavailable for you to pick up at a convenientlylocated Authorized Service Center.If the Machine and/or accompanyingConsumable and Accessory Items are notcovered by this warranty (either stage), youwill be charged for shipping the Machineand/or accompanying Consumable andAccessory Items back to you and charged forany service and/or replacement parts/productsat Brother's then current published rates.The foregoing are your sole (i.e., only) andexclusive remedies under this warranty.What happens when Brother elects toreplace your Machine:When a replacement Machine is authorized byBrother, and you have delivered the Machineto an Authorized Service Center, theAuthorized Service Center will provide youwith a replacement Machine after receivingone from Brother. If you are dealing directlywith Brother, Brother will send to you areplacement Machine with the understandingthat you will, after receipt of the replacementMachine, supply the required proof ofpurchase information, together with theMachine that Brother agreed to replace. Youare then expected to pack the Machine thatBrother agreed to replace in the package fromthe replacement Machine and return it toBrother using the pre-paid freight bill suppliedby Brother in accordance with the instructionsprovided by Brother. Since you will be inpossession of two machines, Brother willrequire that you provide a valid major creditcard number. Brother will issue a hold againstthe credit card account number that youprovide until Brother receives your originalProduct and determines that your originalProduct is entitled to warranty coverage. Yourcredit card will be charged up to the cost of anew Product only if: (i) you do not return youroriginal Product to Brother within five (5)business days; (ii) the problems with youroriginal Product are not covered by the limitedwarranty; (iii) the proper packaginginstructions are not followed and has causeddamage to the product; or (iv) the warrantyperiod on your original Product has expired orhas not been sufficiently validated with a copyof the proof of purchase (bill of sale). Thereplacement Machine you receive (even ifrefurbished or remanufactured) will becovered by the balance of the limited warrantyperiod remaining on the original Product, plusan additional thirty (30) days. You will keep thereplacement Machine that is sent to you andyour original Machine shall become theproperty of Brother. Retain your originalAccessory Items and a copy of the returnfreight bill, signed by the courier.Limitations:Brother is not responsible for damage to orloss of any equipment, media, programs ordata related to the use of this Product. Exceptfor the repair or replacement as describedabove, Brother shall not be liable for anydirect, indirect, incidental or consequentialdamages or specific relief. Because somestates do not allow the exclusion or limitationof consequential or incidental damages, theabove limitation may not apply to you.THIS WARRANTY IS GIVEN IN LIEU OF ALLOTHER WARRANTIES, WRITTEN ORORAL, WHETHER EXPRESSED BYAFFIRMATION, PROMISE, DESCRIPTION,DRAWING, MODEL OR SAMPLE. ANY ANDALL WARRANTIES OTHER THAN THISONE, WHETHER EXPRESS OR IMPLIED,INCLUDING IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE, ARE HEREBYDISCLAIMED.This Limited Warranty is the only warrantythat Brother is giving for this Product. It isthe final expression and the exclusive andonly statement of Brother's obligations toyou. It replaces all other agreements andunderstandings that you may have withBrother or its representatives.This warranty gives you certain rights andyou may also have other rights that mayvary from state to state.This Limited Warranty (and Brother'sobligation to you) may not be changed inany way unless you and Brother sign thesame piece of paper in which we (1) referto this Product and your bill of sale date, (2)describe the change to this warranty and(3) agree to make that change.Important’We recommend that you keep alloriginal packing materials, in the event thatyou ship this Product.© 2008 Brother International Corporation
viiBROTHER MULTIFUNCTION CENTER / FAX MACHINELIMITED WARRANTY(Canada only)Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, BrotherInternational Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repairor replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective inmaterial or workmanship. This warranty applies only to products purchased and used in Canada.This limited Warranty does not include cleaning, consumables (including, without limitation, inkcartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPCbelts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste tonerpacks, oil bottles) or damage caused by accident, neglect, misuse or improper installation oroperation, any damage caused from service, maintenance, modifications, or tampering byanyone other than a Brother Authorized Service Representative, or if shipped out of the country.The use of supplies or consumable items that are non-Brother products may void your warranty.This limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number orRating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liabilityof the end-user/purchaser. In order to obtain warranty service, the MFC/Fax machine must bedelivered or shipped freight prepaid by the end-user/purchaser to a “Brother” AuthorizedService Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt.When shipping or transporting your MFC/Fax machine, please refer to your OperationManual for the proper packaging procedures.For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste tonerpacks or oil bottles on applicable models) during shipping or transport will cause severedamage to the Laser MFC/Fax machine and will void the Warranty.For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them withthe original protective parts. If original protective parts are not available, leave ink cartridges installed. Pleaseavoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting frompacking the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.Improper packaging may cause severe damage to the machine during shipping and will void the warranty. BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIEDINCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THEEXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.No oral or written information, advice or representation provided by Brother, its AuthorizedService Centres, Distributors, Dealers, Agents or employees, shall create another warrantyor modify this warranty. The warranty states Brother's entire liability and your exclusiveremedy against Brother for any failure of the MFC/Fax machine to operate properly.Neither Brother nor anyone else involved in the development, production, or delivery of thisMFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, orpunitive damages, including lost profits, arising from the use of or inability to use the product, evenif advised by the end user/purchaser of the possibility of such damages. Since some Provinces donot allow the above limitation of liability, such limitation, may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which varyfrom Province to Province.Warranty Service is available at Brother Authorized Service Centres throughout Canada. For Technical Assistance or for the name and location of your nearest Authorized Service Centre call 1-877-BROTHER.
viiiInternet support: support@brother.ca or browse Brother's Web Site www.brother.ca.
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xSection I General1 General Information 2Using the documentation.......................................................................................2Symbols and conventions used in the documentation ....................................2Accessing the Software User’s Guide and Network User’s Guide ........................2Viewing Documentation...................................................................................2Accessing Brother Support (For Windows®) ..................................................................................................5Control panel overview ..........................................................................................6LCD screen......................................................................................................8Basic Operations .............................................................................................92 Loading paper and documents 10Loading paper and other print media...................................................................10Loading envelopes and post cards................................................................12Loading photo paper......................................................................................13Removing small printouts from the machine .................................................14Printable area ................................................................................................16Acceptable paper and other print media..............................................................17Recommended print media ...........................................................................17Handling and using print media .....................................................................18Choosing the right print media.......................................................................19Loading documents .............................................................................................21Using the ADF ...............................................................................................21Using the scanner glass ................................................................................22Scannable area .............................................................................................233 General setup 24On/Off key............................................................................................................24Turning the machine off.................................................................................24Turning the machine on.................................................................................24Power Off setting ................................................................................................24Mode Timer..........................................................................................................25Paper settings......................................................................................................26Paper Type ....................................................................................................26Paper Size .....................................................................................................26Volume Settings...................................................................................................26Ring Volume ..................................................................................................26Beeper Volume..............................................................................................26Speaker Volume ............................................................................................27Handset Volume (MFC-790CW only)....................................................................................27Choosing the Handset Volume (For Volume Amplify) (MFC-790CW only) ...27Automatic Daylight Savings Time ........................................................................28Sleep Mode..........................................................................................................29LCD screen..........................................................................................................29LCD Contrast.................................................................................................29
xiSetting the backlight brightness.....................................................................29Setting the Dim Timer for the backlight ........................................................294 Security features 31Memory Security..................................................................................................31Setting and changing the memory security password ...................................31Turning the memory security on/off ...............................................................32Section II Fax5 Sending a Fax 34Entering Fax mode ..............................................................................................34Faxing from the ADF ....................................................................................34Faxing from the scanner glass ......................................................................35Glass Scan Size ............................................................................................35Color fax transmission...................................................................................35How to preview an outgoing fax ....................................................................36Canceling a fax in progress...........................................................................36Broadcasting (Black & White only) .........................................................................................37Canceling a Broadcast in progress................................................................37Additional sending operations..............................................................................38Sending faxes using multiple settings ...........................................................38Contrast.........................................................................................................38Changing fax resolution.................................................................................38Dual access (Black & White only) ..................................................................................39Real time transmission ..................................................................................39Overseas Mode .............................................................................................40Delayed Faxing (Black & White only) ..................................................................................40Delayed Batch Transmission (Black & White only) .......................................40Checking and canceling waiting jobs.............................................................40Setting your changes as the new default.......................................................41Restoring all settings to the factory settings ..................................................41Sending a fax manually .................................................................................41Sending a fax at the end of a conversation ...................................................41Out of Memory message ...............................................................................426 Receiving a Fax 43Choose the correct Receive Mode ......................................................................43Choose the correct Receive Mode ................................................................43Using receive modes ...........................................................................................45Fax only.........................................................................................................45Fax/Tel...........................................................................................................45Manual...........................................................................................................45Message Center (MC) ...................................................................................45
xiiReceive mode settings ........................................................................................46Ring Delay .....................................................................................................46F/T Ring Time (Fax/Tel mode only)...................................................................................46Easy Receive.................................................................................................47Memory Receive (Black&White only) ..................................................................48Fax Forwarding..............................................................................................48Paging ...........................................................................................................48Fax Storage ...................................................................................................49PC Fax Receive.............................................................................................49Turning off Memory Receive Operations.......................................................50Changing Memory Receive Operations.........................................................51Fax Preview (Black & White only)........................................................................51How to preview a received fax.......................................................................51Changing the settings to turn off the fax preview ..........................................52Additional receiving operations............................................................................53Printing a reduced incoming fax ....................................................................53Receiving a fax at the end of a conversation.................................................53Receiving faxes into memory when paper tray is empty (Black & White only)..53Printing a fax from the memory .....................................................................53Remote Retrieval.................................................................................................54Setting a Remote Access Code.....................................................................54Using your Remote Access Code..................................................................55Remote Fax commands ................................................................................56Retrieving fax messages ...............................................................................58Changing your Fax Forwarding number ........................................................587 Telephone Services and External devices 59Voice operation....................................................................................................59Making a telephone call.................................................................................59Hold ...............................................................................................................59Tone or Pulse (Canada only).........................................................................59Fax/Tel mode when the power key is on .......................................................60Fax/Tel mode when the power key is off .......................................................60Telephone services..............................................................................................61Voice Mail ......................................................................................................61Distinctive Ring..............................................................................................62Caller ID.........................................................................................................64Connecting an external TAD (telephone answering device)................................65Connections...................................................................................................65Recording outgoing message (OGM) on an external TAD............................66Special line considerations ............................................................................67Multi-line connections (PBX) .........................................................................68External and extension telephones......................................................................69Connecting an external or extension telephone ............................................69Using external and extension telephones......................................................69Using a Non-Brother cordless external telephone (MFC-790CW only).........69Using remote codes .............................................698 Dialing and storing numbers 71
xiiiHow to Dial ..........................................................................................................71Manual dialing ...............................................................................................71Speed Dialing ................................................................................................71Fax Redial .....................................................................................................71Outgoing Call ................................................................................................72Caller ID history.............................................................................................72Storing numbers ..................................................................................................73Storing a pause .............................................................................................73Storing Speed Dial numbers..........................................................................73Changing Speed Dial names or numbers......................................................75Setting up groups for broadcasting................................................................75Dialing Access codes and credit card numbers.............................................779 Message Center 78Message Center mode ........................................................................................78Setting up the Message Center.....................................................................78Outgoing message (OGM) ............................................................................78Fax/Tel OGM (Announcement) .....................................................................79Activating Message Center mode..................................................................79Managing your messages....................................................................................80Message indicator .........................................................................................80Playing voice messages ................................................................................80Erasing incoming messages..........................................................................80Additional Message Center operations................................................................81Setting maximum time for incoming messages .............................................81Setting toll saver............................................................................................81ICM Recording Monitor..................................................................................82Recording a conversation (MFC-790CW only)..............................................8210 Printing Reports 83Fax reports...........................................................................................................83Transmission Verification Report...................................................................83Fax Journal (activity report) ...........................................................................83Reports ................................................................................................................84How to print a report......................................................................................8411 Polling 85Polling overview...................................................................................................85Polling receive .....................................................................................................85Setup to receive polling .................................................................................85Sequential polling (Black & White only) ..................................................................................85Polled transmit (Black & White only)....................................................................86Set up for polled transmit...............................................................................86
xivSection III Copy12 Making copies 88How to copy .........................................................................................................88Entering Copy mode......................................................................................88Making a single copy .....................................................................................88Making multiple copies ..................................................................................88Stop copying..................................................................................................89Copy settings.......................................................................................................89Changing copy quality ...................................................................................89Enlarging or reducing the image copied ........................................................90Making N in 1 copies or a poster (page layout) ............................................91Sorting copies using the ADF ........................................................................92Adjusting Brightness and Contrast ................................................................92Paper Options................................................................................................93Book Copy .....................................................................................................93Watermark Copy............................................................................................93Setting your favorites.....................................................................................94‘Out of Memory’ message....................................................................................95Section IV Walk-up Photo Printing13 PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive98PhotoCapture Center® Operations ......................................................................98Printing from a memory card or USB Flash memory drive without a PC.......98Scanning to a memory card or USB Flash memory drive without a PC........98Using PhotoCapture Center® from your computer ........................................98Using a memory card or USB Flash memory drive .......................................98Memory cards or a USB Flash memory drive folder structure.......................99Getting started ...................................................................................................100Entering PhotoCapture mode ......................................................................101Print Images.......................................................................................................101View Photos.................................................................................................101Print Index (Thumbnails) .............................................................................102Print Photos .................................................................................................102Enhance Photos ..........................................................................................103DPOF printing..............................................................................................105PhotoCapture Center® print settings .................................................................106Print Quality .................................................................................................107Paper options ..............................................................................................107Adjusting Brightness, Contrast and Color....................................................108Cropping ......................................................................................................109Borderless printing.......................................................................................110Print Date.....................................................................................................110Setting your changes as the new default.....................................................110Restoring all settings to the factory settings ................................................110
xvScan to a memory card or USB Flash memory drive ........................................111Entering Scan mode....................................................................................111How to scan to a memory card or USB Flash memory drive.......................111How to change the file name.......................................................................112How to set a new default .............................................................................112How to reset to the factory setting...............................................................112Understanding the Error Messages...................................................................11314 Printing photos from a camera 114Printing photos directly from a PictBridge camera.............................................114PictBridge requirements ..............................................................................114Setting your digital camera..........................................................................114Printing Images............................................................................................115DPOF printing..............................................................................................115Printing photos directly from a digital camera (without PictBridge)....................116Printing Images............................................................................................116Understanding the Error Messages...................................................................11715 Wireless photo printing (MFC-990CW only) 118Printing photos with Bluetooth® wireless technology.........................................118The requirements for using Bluetooth® wireless technology.......................118Set up your machine..........................................................................................119Pass key......................................................................................................119Communication Mode..................................................................................119Device Address ...........................................................................................119Device Name...............................................................................................119Enable your Bluetooth® wireless technology...............................................120Print settings......................................................................................................120Print Quality.................................................................................................120Paper Type..................................................................................................120Paper Size...................................................................................................121Borderless ...................................................................................................121Print Date.....................................................................................................121Restoring all settings to the factory settings ................................................121Understanding the Error Messages...................................................................122Section V Software16 Software and Network features 124Section VI AppendixesA Safety and Legal 126Choosing a location ...........................................................................................126To use the machine safely.................................................................................127
xviImportant safety instructions........................................................................132Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.) ................................................133Federal Communications Commission (FCC) Declaration of Conformity (USA only).........................................................................................................135Industry Canada Compliance Statement (Canada only) .............................136LAN connection ...........................................................................................136International ENERGY STAR® Compliance Statement...............................136Legal limitations for copying ..............................................................................137Trademarks........................................................................................................138B Troubleshooting and Routine Maintenance 139Troubleshooting ................................................................................................139If you are having difficulty with your machine ..............................................139Dial Tone ....................................................................................................146Telephone line interference .........................................................................146Error and Maintenance messages.....................................................................147Error animation ............................................................................................151Transferring your faxes or Fax Journal report .............................................152Document jam ............................................................................................153Printer jam or paper jam ..............................................................................154Dial Tone ....................................................................................................155Telephone line interference .........................................................................156Routine maintenance.........................................................................................156Replacing the ink cartridges ........................................................................156Cleaning the outside of the machine ...........................................................159Cleaning the scanner glass .........................................................................159Cleaning the machine printer platen............................................................160Cleaning the paper pick-up roller.................................................................161Cleaning the print head ...............................................................................161Checking the print quality ............................................................................161Checking the print alignment .......................................................................163Checking the ink volume .............................................................................163Uninstalling and installing the handset and handset cradle (MFC-790CW only)..................................................................................163Machine Information ..........................................................................................165Checking the serial number.........................................................................165Packing and shipping the machine ....................................................................166C Menu and Features 168On-screen programming....................................................................................168Menu table...................................................................................................168Memory storage...........................................................................................168Mode and menu keys ........................................................................................168Menu table...................................................................................................169Entering Text ...............................................................................................190D Specifications 191General..............................................................................................................191
xviiPrint media.........................................................................................................193Fax.....................................................................................................................194Message Center ................................................................................................195Digital Cordless Handset (MFC-990CW only) ...................................................196Cordless handset (BCL-D60) ......................................................................196Battery .........................................................................................................197Copy ..................................................................................................................198PhotoCapture Center®.......................................................................................199PictBridge ..........................................................................................................200Bluetooth® wireless technology (MFC-990CW only) .........................................201Scanner .............................................................................................................202Printer ................................................................................................................203Interfaces...........................................................................................................204Computer requirements.....................................................................................205Consumable items.............................................................................................206Network (LAN) ...................................................................................................207Wireless one-push configuration .................................................................207E Glossary 209
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Section IGeneral IGeneral Information 2Loading paper and documents 10General setup 24Security features 31
21Using the documentation 1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation 1The following symbols and conventions are used throughout the documentation.Accessing the Software User’s Guide and Network User’s Guide 1This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide that are on the CD-ROM.Viewing Documentation 1Viewing Documentation (For Windows®)1To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides in HTML format.If you have not installed the software, you can find the documentation by following the instructions below:aTurn on your PC. Insert the Brother CD-ROM into your CD-ROM drive.bIf the model name screen appears, click your model name.General Information 1Bold Bold typeface identifies specific keys on the machine’s control panel.Italics Italicized typeface emphasizes an important point or refers you to a related topic.CourierNewText in Courier New font identifies messages on the LCD of the machine. Warnings tell you what to do to prevent possible personal injury. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Electrical Hazard icons alert you to possible electrical shock. Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. Improper Setup icons alert you to devices and operations that are not compatible with the machine.
General Information31cIf the language screen appears, click your language. The CD-ROM main menu will appear. NoteIf this window does not appear, use Windows® Explorer to run the start.exe program from the root directory of the Brother CD-ROM. dClick Documentation.eClick the documentation you want to read. HTML documents: Software User’s Guide and Network User’s Guide in HTML format.This format is recommended for viewing on your computer.PDF documents: User’s Guide for stand-alone operations, Software User’s Guide and Network User’s Guide in PDF format.This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.) How to find Scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Software User’s GuideScanning (For Windows® 2000 Professional/Windows® XP and Windows Vista®)ControlCenter3 (For Windows® 2000 Professional/Windows® XP and Windows Vista®)Network ScanningScanSoft™ PaperPort™ 11SE with OCR How-to-GuidesThe complete ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE application.How to find Network setup instructions 1Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point supports SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™, follow the steps in the Quick Setup Guide. For more information about network setup please see the Network User's Guide.
Chapter 14Viewing Documentation (For Macintosh®)1aTurn on your Macintosh®. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. bDouble-click the Documentation icon.cDouble-click your language folder.dDouble-click the top.html file to view the Software User's Guide and Network User's Guide in HTML format. eClick the documentation you want to read:Software User’s GuideNetwork User’s GuideHow to find Scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Software User’s GuideScanning (For Mac OS® X 10.2.4 or greater)ControlCenter2 (For Mac OS® X 10.2.4 or greater)Network Scanning (For Mac OS® X 10.2.4 or greater)Presto!® PageManager® User’s GuideThe complete Presto!® PageManager® User’s Guide can be viewed from the Help selection in the Presto!® PageManager® application.How to find Network setup instructions 1Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point supports SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™, follow the steps in the Quick Setup Guide. For more information about network setup please see the Network User's Guide.
General Information51Accessing Brother Support (For Windows®)1You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM.Click Brother Support on the main menu. The following screen will appear: To access our web site (http://www.brother.com), click Brother Home Page.To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.To access the USA Brother online shopping mall (http://www.brothermall.com) for additional product and services information, click Brother Mall.com.To access Canada’s Brother online shopping mall (http://www.brother.ca) for additional product and services information, click Shop Online (Canada).For the latest news and product support information (http://solutions.brother.com), click Brother Solutions Center.To visit our web site for original/genuine Brother Supplies (http://www.brother.com/original/), click Supplies Information.To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads, click Brother CreativeCenter.To return to the main page, click Back or if you have finished, click Exit.
Chapter 16Control panel overview 1MFC-790CW 1MFC-990CW 1NoteMost of the illustrations in this User’s Guide show the MFC-790CW. 1 On/OffYou can turn the machine on or off.2 Message Center keys: Message CenterTurns the Message Center on or off. Will also flash if you have new messages.Play/Record (MFC-790CW)Plays voice messages stored in the memory. Will also let you record telephone calls.Play (MFC-990CW)Plays voice messages stored in memory. EraseDeletes voice messages. 3421512345
General Information71 3 Fax and telephone keysRedialRedials the last 30 numbers called. PauseInserts a pause when programming quick dial numbers.Hold (MFC-790CW)Lets you place telephone calls on hold.Hold/Intercom (MFC-990CW)Lets you place telephone calls on hold.Also, press this key to speak on the intercom or to transfer an incoming call to the cordless handset.Speaker PhoneTurns the speaker phone on or off. 4 Dial PadUse these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.(Canada only) The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone.5 LCD (liquid crystal display)Lets you access the menu and options. Displays messages on the screen to help you set up and use your machine.Also, you can adjust the angle of the display by lifting it. 66789565789
Chapter 186 Mode keys: FaxLets you access Fax mode. ScanLets you access Scan mode. CopyLets you access Copy mode. PhotoCaptureLets you access PhotoCapture Center® mode.7 Microphone Picks up your voice when you speak to another party using Speaker Phone.8 Stop/ExitStops an operation or exits from a menu.9 Start keys: Color StartLets you start sending faxes or making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software). Black StartLets you start sending faxes or making copies in black & white. Also lets you start a scanning operation (in color or black & white depending on the scanning setting in the ControlCenter software).LCD screen 1The LCD shows the current machine status when the machine is idle. 1 Wireless StatusA four level indicator shows the current wireless signal strength if you are using a wireless connection. 2 Memory StatusLets you access to the main menu.3 Current Receive ModeLets you see the current receive mode.Fax (Fax only)F/T (Fax/Tel)Mnl (Manual) 4 Ink indicatorLets you see the available ink volume.Also, lets you access the Ink Management menu.5 Speed DialLets you search the number you want to fax/dial.6MenuLets you setup the settings. Also, lets you change the settings.7 Faxes in memoryShows how many received faxes are in the memory.8 Fax PreviewLets you preview the received fax while you set the Preview to On.9 New Fax(es)Lets you show how many new faxes you have received while you set the Preview to On.10 HistoryLets you show the list of outgoing call and caller ID history.Also, lets you fax and call the number you have chosen from the lists.789123456100Max
General Information91Basic Operations 1The Touchscreen is easy to use. Press the menu or option button that you like to operate directly on the LCD. To access more menus or options, press ab or dc to scroll the display.The following steps show how to change a setting in the machine. In this example the Sleep mode setting is changed from 30 Mins to 10 Mins.aPress Menu.bPress General Setup. cPress Sleep Mode.dPress 10 Mins. ePress Stop/Exit.
1022Loading paper and other print media 2NoteTo print on Photo (4"×6") or Photo-2L (5"×7") paper, you must use the photo bypass tray. (See Loading photo paper on page 13.) aIf the paper support flap is open, close it, and then pull the paper tray completely out of the machine. bLift the paper tray cover (1). cWith both hands, gently press and slide the paper side guides(1) and paper length guide (2) to fit the paper size.Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the mark for the paper size you are using NoteWhen you use Legal size paper, press and hold the universal guide release button as you slide out the front of the paper tray. Loading paper and documents 2112
Loading paper and documents112dFan the stack of paper well to avoid paper jams and misfeeds. NoteAlways make sure that the paper is not curled. eGently put the paper into the paper tray print side down and top edge in first.Check that the paper is flat in the tray. fGently adjust the paper side guides to the paper with both hands.Gently adjust the paper side guides to the paper with both hands. NoteBe careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. gClose the output paper tray cover. hSlowly push the paper tray completely into the machine.
Chapter 212iWhile holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap(2). NoteDo not use the paper support flap for Legal paper. Loading envelopes and post cards 2About envelopes 2Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m2).Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelops.CAUTION DO NOT use any of the following types of envelopes, as they will cause paper feed problems:• That are of a baggy construction.• That are embossed (have raised writing on them).• That have clasps or staples.• That are pre-printed on the inside.Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using. Glue Double flap
Loading paper and documents132How to load envelopes and postcards2aBefore loading, press the corners and sides of envelopes or post cards to make them as flat as possible.NoteIf envelopes or post cards are ‘double-feeding’, put one envelope or post card in the paper tray at a time. bPut envelopes or post cards in the paper tray with the address side down and the leading edge in first as shown in the illustration. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards. If you have problems when printing on envelopes, try the following suggestions:2aOpen the envelope flap.bMake sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing.cAdjust the size and margin in your application. Loading photo paper 2NoteIn Canada, the photo bypass tray is called the photo paper tray. 12
Chapter 214Use the photo bypass tray, which has been assembled on the top of the output paper tray cover, to print on Photo 4" ×6" and Photo L 3.5" ×5" size paper. When you use the photo bypass tray, you do not have to take out the paper that is in the tray beneath it.aSqueeze the blue photo bypass tray release button (1) using your right index finger and thumb and push the photo bypass tray forward until it clicks into the photo printing position (2).. 1 Photo Bypass TraybPress and slide the paper side guides (1) and paper length guide (2) to fit the paper size. cPut the photo paper into the photo bypass tray and gently adjust the paper side guides to the paper.Make sure the paper side guides touch the sides of the paper.Note• Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.• Always make sure that the paper is not curled or wrinkled. dWhen you have finished printing photos return the photo bypass tray to the normal printing position.Press the photo bypass tray release button (1) with your left thumb and pull the photo bypass tray forward until it clicks (2). Removing small printouts from the machine 2When the machine ejects small paper onto the output paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.112
Loading paper and documents152
Chapter 216Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. NoteThe Borderless feature is not available for envelopes. Cut Sheet Paper Envelopes Top (1) Bottom (2) Left (3) Right (4)Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)Envelopes 0.47 in. (12 mm) 0.95 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 34123412
Loading paper and documents172Acceptable paper and other print media 2The print quality can be affected by the type of paper you are using in the machine.To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.We recommend testing various paper types before buying large quantities.For best results, use Brother paper.When you print on inkjet paper (coated paper), transparencies and photo paper, be sure to choose the proper media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the machine’s menu. (See Paper Type on page 26.)When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.When you use transparencies or photo paper, remove each sheet at once to prevent smudging or paper jams.Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.Recommended print media 2To get the best print quality, we suggest using Brother paper. (See table below.)We recommend using ‘3M Transparency Film’ when you print on transparencies.Brother paperPaper Type ItemLetter Plain BP60PL (USA only)Letter Glossy Photo BP71GLTRLetter Inkjet (Matte) BP60ML (USA only)4 × 6 in. Glossy Photo BP71GP
Chapter 218Handling and using print media 2Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down.Avoid touching either side of transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.You can only print on both sides of the paper with PC printing. See Printing for Windows® in the Software User’s Guide on the CD-ROM.Improper Setup DO NOT use the following kinds of paper:• Damaged, curled, wrinkled, or irregularly shaped paper 1 0.08 in. (2 mm) or greater• Extremely shiny or highly textured paper• Paper that cannot be arranged uniformly when stacked• Paper made with a short grain Paper capacity of the output paper tray 2Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper.Transparencies or photo paper must be picked up from the output paper tray one page at a time to avoid smudging.11
Loading paper and documents192Choosing the right print media 2Paper type and size for each operation 2Paper Type Paper Size UsageFax Copy Photo Capture PrinterCut Sheet Letter 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes Yes Yes YesA4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes YesLegal 8 1/2 × 14 in. (215.9 × 355.6 mm) Yes Yes – YesExecutive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – – YesJIS B4 10.1 × 14.3 in. (257 × 364 mm) – – – YesJIS B5 7.2 × 10.1 in. (182 × 257 mm) – – – YesA5 5.8 × 8.3 in. (148 × 210 mm) – Yes – YesA6 4.1 × 5.8 in. (105 × 148 mm) – – – YesCards Photo 4 × 6 in. (10 × 15 cm) – Yes Yes YesPhoto L 3 1/2 × 5 in. (89 × 127 mm) – – – YesPhoto 2L 5 × 7 in. (13 × 18 cm) – – Yes YesIndex Card 5 × 8 in. (127 × 203 mm) – – – YesPost Card 13.9 × 5.8 in. (100 × 148 mm) – – – YesPost Card 2 (Double)5.8 × 7.9 in. (148 × 200 mm) – – – YesEnvelopesC5 Envelope6.4 × 9 in. (162 × 229 mm) – – – YesDL Envelope4.3 × 8.7 in. (110 × 220 mm) – – – YesCOM-10 4 1/8 × 9 1/2 in. (105 × 241 mm) – – – YesMonarch 3 7/8 × 7 1/2 in. (98 × 191 mm) – – – YesJE4 Envelope4.1 × 9.3 in. (105 × 235 mm) – – – YesTransparenciesLetter 8 1/2 × 11 in. (215.9 × 279.4 mm) – Yes – YesA4 8.3 × 11.7 in. (210 × 297 mm) – Yes – Yes
Chapter 220Paper weight, thickness and capacity 21Up to 100 sheets of plain 20lb (80 g/m2) paper.Paper Type Weight ThicknessNo. of sheetsCut SheetPlain Paper 17 to 32 lb (64 to 120 g/m2)3 to 6 mil (0.08 to 0.15 mm) 100 1Inkjet Paper 17 to 53 lb (64 to 200 g/m2)3 to 10 mil (0.08 to 0.25 mm) 20Glossy Paper Up to 58 lb (Up to 220 g/m2)Up to 10 mil (Up to 0.25 mm) 20 1Cards Photo 4"×6" Up to 58 lb (Up to 220 g/m2)Up to 10 mil (Up to 0.25 mm) 20 1Index Card Up to 32 lb (Up to 120 g/m2)Up to 6 mil (Up to 0.15 mm) 30Post Card Up to 53 lb (Up to 200 g/m2)Up to 10 mil (Up to 0.25 mm) 30Envelopes 20 to 25 lb (75 to 95 g/m2)Up to 20 mil (Up to 0.52 mm) 10Transparencies – – 10
Loading paper and documents212Loading documents 2You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Using the ADF 2The ADF can hold up to 15 pages and feeds each sheet individually. Use standard 20 lb (80 g/m2) paper and always fan the pages before putting them in the ADF.Recommended environment 2Document Sizes Supported 2How to load documents 2CAUTION DO NOT pull on the document while it is feeding. DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric. Make sure documents written with ink are completely dry.aUnfold the ADF Document Support (1) and the ADF Document Output Support Flap (2). bFan the pages well.cPlace your document, face down, top edge first in the ADF until the LCD display shows ADF Ready and you feel it touch the feed roller.Temperature: 68 to 86°F (20 to 30°C)Humidity: 50% to 70%Paper: 20 lb LTR (80 g/m2 A4)Length: 5.8 to 14 in. (148 to 355.6 mm)Width:5.8 to 8.5 in. (148 to 215.9 mm) Weight: 17to24lb (64to90g/m2) 12
Chapter 222dAdjust the paper guides (1) to fit the width of your document. CAUTION DO NOT leave a thick document on the scanner glass. If you do this, the ADF may jam. Using the scanner glass 2You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.Document Sizes Supported 21Length: Up to 11.7in (297mm) Width: Up to 8.5in (215.9mm) Weight: Up to 4.4 lb (2 kg)
Loading paper and documents232How to load documents 2NoteTo use the scanner glass, the ADF must be empty. aLift the document cover.bUsing the document guidelines on the left and top, place the document upper left hand corner with the document face down on the scanner glass. cClose the document cover.CAUTION If you are scanning a book or thick document, DO NOT slam the cover down or press on it. Scannable area 2The scannable area depends on the settings in the application you are using. The figures below show unscannable areas. Usage Document Size Top (1) Bottom (2) Left (3) Right (4)Fax Letter 0.12 in. (3 mm)0.16 in. (4 mm)A4 0.12 in. (3 mm)(Scanner Glass) 0.12 in. (3 mm)(ADF) 0.04 in. (1 mm)Legal 0.12 in. (3 mm)0.16 in. (4 mm)Copy All paper sizes0.12 in. (3 mm)0.12 in. (3 mm)Scan All paper sizes0.12 in. (3 mm)0.12 in. (3 mm)3412
2433On/Off key 3You can turn the machine on and off by pressing the On/Off key. Note• If you press the On/Off key while the machine is in use it will finish the operation before going into the Off mode.• If you have connected an external telephone or TAD, it is always available. Turning the machine off 3aPress the On/Off key. The LCD will tell you that you cannot use the phone once it is switched off.Press Yes.The LCD shows Shutting Down and will stay on for a few seconds before going off.Turning the machine on 3aPress the On/Off key.Power Off setting 3You can customize the machine's On/Off key. The factory setting is Fax Receive:On. Your machine will not work when it is switched off, but it will clean the print head periodically. If you turn this setting to Fax Receive:Off, you can receive faxes or calls even when the machine is switched off. (See On/Off key on this page.)aPress MENU.bPress General Setup.cPress aor b to choose PwrOff Setting.dPress and choose Fax Receive:Off (or Fax Receive:On).General setup 3
General setup253ePress Stop/Exit.11You cannot receive a fax with Black Start or Color Start.2You can receive telephone calls by lifting the handset 3When an external TAD is connected and Easy Receive is turned on. 4Set before you switch off the machine.Mode Timer 3The machine has four temporary mode keys on the control panel: Fax, Scan, Copy and Photo Capture. You can change the amount of time the machine takes after the last Scan, Copy or PhotoCapture operation before it returns to Fax mode. If you choose Off, the machine stays in the mode you used last. aPress MENU.bPress General Setup.cPress Mode Timer.dPress and choose 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off.ePress Stop/Exit.MFC-790CWOn/Off setting Receive mode Available operationsFax Receive:Off(factory setting)— No machine operations will be available other than cleaning the print head.Fax Receive:On 12Fax OnlyFax/TelManual 3Fax ReceiveEasy Receive Delayed Fax 4 Fax Forward 4 Paging 4 Fax Storage 4 Fax Preview 4PC Fax Receive 4 Remote Retrieval 4MC Fax Receive Recording Incoming Message Easy Receive, Delayed Fax 4 Fax Forward 4 Paging 4Fax Storage 4 Fax Preview 4 PC Fax Receive 4 Remote Retrieval 4Manual Easy ReceiveDelayed Fax 4
Chapter 326Paper settings 3Paper Type 3To get the best print quality, set the machine for the type of paper you are using.aPress MENU.bPress General Setup.cPress Paper Type.dPress and choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency.ePress Stop/Exit.NoteThe machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams. Paper Size 3You can use five sizes of paper for printing copies: Letter, Legal, A4, A5 and 4×6in. (10 ×15 cm) and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.aPress MENU.bPress General Setup.cPress Paper Size.dPress and choose Letter, Legal, A4, A5 and 4"x6".ePress Stop/Exit.Volume Settings 3Ring Volume 3You can choose a range of ring volume levels, from High to Off.The machine will keep the new setting until you change it.You can also change the volume through the menu, by following the instructions below:Setting the Ring Volume from the menu 3aPress MENU.bPress General Setup.cPress aor b to choose Volume.dPress Ring.ePress and choose Low, Med, High or Off.fPress Stop/Exit.Beeper Volume 3When the beeper is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax.You can choose a range of volume levels, from High to Off.aPress MENU.bPress General Setup.cPress aor b to choose Volume.dPress Beeper.ePress and choose Low, Med, High or Off.fPress Stop/Exit.
General setup273Speaker Volume 3You can choose a range of speaker volume levels, from High to Off.aPress MENU.bPress General Setup.cPress aor b to choose Volume.dPress Speaker.ePress and choose Low, Med, High or Off.fPress Stop/Exit.Handset Volume (MFC-790CW only) 3aPress MENU.bPress General Setup.cPress aor b to choose Volume.dPress Handset.ePress and choose Low or High.fPress Stop/Exit.Note• You can adjust the handset volume any time you are talking on the telephone. There are two handset volume levels, Low and High. The default setting is Low.•Press dor c to adjust the volume level. The LCD shows the setting you are choosing. The new setting will remain until you change it again. Choosing the Handset Volume (For Volume Amplify) (MFC-790CW only) 3Before you begin to use the machine, you must decide if you need to set the handset volume to Volume Amplify: On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards.Volume Amplify: OffThis default setting is appropriate if none of the users are hearing-impaired. During a conversation, users can press dor c on the control panel to adjust the volume to Low or High. When the handset is replaced, the handset volume will remain until you change it again.
Chapter 328Volume Amplify: On -TemporaryThis setting is appropriate if some of the users are hearing-impaired. During a conversation, users can press dor con the control panel to adjust the volume to Low, High or Amplify. When the handset is replaced, the handset volume returns to the default setting of Low.Volume Amplify: On -PermanentChoose Volume Amplify: On -Permanent if all of the users are hearing-impaired. During a conversation, users can press dor c on the control panel to adjust the volume to Low, High or Amplify. When the handset is replaced, the handset volume returns to the default setting of Amplify.NoteWhen you press dor c on the control panel to adjust the volume, the LCD shows the setting you are choosing. Each key press changes the volume to the next setting. WARNING It is important that you do NOT choose Permanent unless ALL the users are hearing-impaired. Otherwise, the default setting of Amplify may damage the hearing of some users. Automatic Daylight Savings Time 3You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the Date&Time setting.The factory setting is Off, so you will have to turn on Automatic Daylight Saving Time as follows.aPress MENU.bPress General Setup.cPress aor b to choose Auto Daylight.dPress and choose On (or Off).ePress Stop/Exit.
General setup293Sleep Mode 3You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any operation is carried out on the machine. The default setting is 10 minutes. aPress MENU.bPress General Setup.cPress aor b to choose Sleep Mode.dPress and choose 1 Min, 2 Mins, 3 Mins, 5 Mins, 10 Mins, 30 Mins or 60 Mins, which is the length of time the machine is idle before entering sleep mode.ePress Stop/Exit.LCD screen 3LCD Contrast 3You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting.aPress MENU.bPress General Setup.cPress aor b to choose LCD Settings.dPress LCD Contrast.ePress and choose Light, Med or Dark.fPress Stop/Exit.Setting the backlight brightness 3You can adjust the brightness of the LCD backlight. If you are having difficulty reading the LCD, try changing the brightness setting.aPress MENU.bPress General Setup.cPress aor b to choose LCD Settings.dPress Backlight.ePress and choose Light, Med or Dark.fPress Stop/Exit.Setting the Dim Timer for the backlight 3You can set how long the LCD backlight stays on after the last key press. aPress MENU.
Chapter 330bPress General Setup.cPress aor b to choose LCD Settings.dPress Dim Timer.ePress and choose 10Secs, 20Secs, 30Secs or Off.fPress Stop/Exit.
3144Memory Security 4Memory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on Memory Security, so they will not be lost.While Memory Security is On, the following operations are available:Receiving faxes into memory (limited by memory capacity)Fax Forwarding (If Fax Forwarding was already On) Paging (If Paging was already On) Remote retrieval (If Fax Storage was already On) Cordless handset (MFC-990CW only) • Making a call• Receiving a call• Viewing Caller ID (with subscriber service)While Memory Security is Off, the following operations are NOT available: Printing received faxesSending faxesCopyingPC printing ScanningPhotoCapture PC Fax ReceiveCordless handset (MFC-990CW only)• Intercom• Transfer a call• Register cordless handsetOperation from control panelNote• To print the faxes in memory, turn off Memory Security.• You must turn off PC Fax Receive before you can turn on Memory Security. • If you forget the Memory Security password, please call Brother Customer Service. Setting and changing the memory security password 4NoteIf you have already set the password, you will not need to set it again. Setting a password for the first time 4aPress MENU.bPress aor b to choose Fax.cPress aor b to choose Miscellaneous.dPress and choose Mem Security.eEnter a 4-digit number for the password.Press OK.fWhen the LCD shows Verify:, re-enter the password.Press OK.gPress Stop/Exit.Changing your memory security password 4aPress MENU.bPress aor b to choose Fax.Security features 4
Chapter 432cPress aor b to choose Miscellaneous.dPress Mem Security.ePress and choose Set Password.fEnter the registered 4-digit number for the current password.Press OK.gEnter a 4-digit number for a new password.Press OK.hWhen the LCD shows Verify:, re-enter the new password.Press OK.iPress Stop/Exit.Turning the memory security on/off 4Turning on the memory security lock 4aPress MENU.bPress aor b to choose Fax.cPress aor b to choose Miscellaneous.dPress Mem Security.ePress and choose Set Security.fEnter the registered 4-digit password.Press OK.The machine goes offline and the LCD shows Secure Mode.NoteIf there is a power failure the data will stay in memory for approximately 24 hours. Turning off the memory security 4aPress Unlock.bEnter the registered 4-digit password.Press OK.Memory Security is automatically turned off.NoteIf you enter the wrong password, the LCD shows Wrong Password and stays offline. The machine will stay in Secure mode until the registered password is entered.
Section IIFax IISending a Fax 34Receiving a Fax 43Telephone Services and External devices 59Dialing and storing numbers 71Message Center 78Printing Reports 83
345Entering Fax mode 5When the machine is idle, the time appears on the LCD. When you want to send a fax, or change fax send or receive settings, press the (Fax) key to illuminate it in blue. The LCD shows: Press dor c to scroll through the Fax key options. Some functions are only available when sending black & white faxes.Fax Resolution (See page 38.)Contrast (See page 38.)Broadcasting (See page 37.)Preview (See page 36.)Delayed Fax (See page 40.)Batch TX (See page 40.)Real Time TX (See page 39.)Polled TX (See page 86.)Polling RX (See page 85.)Overseas Mode (See page 40.)Scan Size (See page 35.)Set New Default (See page 41.)Factory Reset (See page 41.)Press the option you want.Faxing from the ADF 5aPress (Fax).bPlace the document face down in the ADF. (See Using the ADF on page 21.)cEnter the fax number using the dial pad. You can also enter the fax number by pressing Speed Dial, press the number you want and press Send a fax.(For details, see How to Dial on page 71.)NoteYou can preview a fax message before sending it by setting Preview to On. For details, see(See How to preview an outgoing fax on page 36.) dPress Black Start or Color Start.The machine starts scanning the document.Note• To cancel, press Stop/Exit.• If you send a black & white fax when the memory is full it will be sent in real time. Sending a Fax 5
Sending a Fax355Faxing from the scanner glass5You can use the scanner glass to fax pages of a book one at a time. The document can be up to Letter or A4 size.You cannot send color faxes with multiple pages.NoteSince you can only scan one page at a time, it is easier to use the ADF if you are sending a multiple page document. aPress (Fax).bLoad your document face down on the scanner glass. (See Using the scanner glass on page 22.)cEnter the fax number using the dial pad. You can also enter the fax number by pressing Speed Dial and press Send a fax.NoteYou can preview a fax message before sending it by pressing Fax Preview. For details, see How to preview an outgoing fax on page 36.) dPress Black Start or Color Start.If you press Black Start, the machine starts scanning the first page. Go to step e.If you press Color Start, the machine starts sending the document.eDo one of the following:To send a single page, press No (or press Black Start again).The machine starts sending the document.To send more than one page, press Yes and go to stepf.fPlace the next page on the scanner glass.Press OK.The machine starts scanning the page. (Repeat steps e and f for each additional page.)Glass Scan Size 5To fax a Letter or A4 size document from the scanner glass, you need to change the Scan Size setting. The default setting is Letter.aPress (Fax).bPress dor c to choose Scan Size.cPress A4 (or Letter).NoteYou can save the setting you use most often by setting it as default. (See Setting your changes as the new default on page 41.) Color fax transmission 5Your machine can send a color fax to machines that support this feature.Color faxes cannot be stored in the memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off).
Chapter 536How to preview an outgoing fax 5You can preview a fax message before you send it. You must set the Real Time Transmission and Polling RX to off before you use this feature.aPress (Fax).bPress Preview.cPress and choose On.dLoad the document.eEnter the fax number using the dial pad. You can also enter the fax number by pressing Speed Dial and press Send a fax. (For details, see How to Dial on page 71.)fPress Black Start.The machine starts scanning the document and the outgoing fax appears on the LCD. When the fax is open, press More. The buttons will appear on the LCD and perform the operations shown below.Note• If you preview a color fax before it is sent, you will only be able to send it in black & white. To send a color fax turn the Preview setting Off.• The fax message in the memory will be sent and then erased when you press Black Start.• The LCD will display the outgoing fax each time you send fax until you set the Preview to Off. Canceling a fax in progress 5If you want to cancel a fax while the machine is scanning, dialing or sending, press Stop/Exit.Button DescriptionEnlarge the fax.Reduce the fax.a or bScroll vertically.d or cScroll horizontally.Rotate the fax clockwise.Go back to the previous page.Go to the next page.
Sending a Fax375Broadcasting (Black & White only) 5Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast. After the broadcast is finished, a Broadcast Report will be printed.aPress (Fax).bLoad your document.cPress and choose Broadcast.dYou can add numbers to the broadcast in the following ways:Press Add Number and enter the number using a dial pad.Press OK.Press Speed Dial. Press to change Alphabetical Order or Numerical Order for search. Press and choose the locations you want to send a fax.Press OK.eAfter you have entered all the fax numbers by repeating step d, press OK.fPress Black Start.Note•If you have not used up any of the numbers for Groups, you can broadcast up to 250 different numbers. • The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use dual access and delayed fax.• If the memory is full, press Stop/Exit to stop the job. If more than one page has been scanned, press Black Start to send the portion that is in the memory. Canceling a Broadcast in progress 5aPress MENU.bPress aor b to choose Fax.cPress aor b to choose Remaining Jobs.The LCD will show the fax number being dialed and the Broadcast job number.dPress and choose the number you want to cancel, and press OK.The LCD will ask you the following message:Cancel Job? ePress Yes to cancel the number being dialed.fDo one of the following:If you want to cancel other number repeat step d and step e.If you do not want to delete any more numbers, go step ggPress Stop/Exit.
Chapter 538Additional sending operations 5Sending faxes using multiple settings 5When you send a fax you can choose any combination of these settings: resolution, contrast, overseas mode, delayed fax timer, polling transmission and real time transmission.aPress (Fax).The LCD shows: bPress dor c to choose a setting you want to change.cPress and choose an option.dRepeat steps bto c to change more settings.Note• Most settings are temporary and the machine returns to its default settings after you send a fax. • You can save some of the settings you use most often by setting them as default. These settings will stay until you change them again. (See Setting your changes as the new default on page 41.) Contrast 5If your document is very light or very dark, you may want to change the contrast. For most documents the factory setting Auto can be used. It automatically chooses the suitable contrast for your document. Use Light when sending a light document. Use Dark when sending a dark document.aPress (Fax).bPress Contrast.cPress and choose Auto, Light or Dark. NoteEven if you choose Light or Dark, the machine will send the fax using the Auto setting in any of the following conditions:• When you send a color fax.• When you choose Photo as the Fax Resolution. Changing fax resolution 5The quality of a fax can be improved by changing the fax resolution.aPress (Fax).bPress Fax Resolution.cPress the resolution you want. NoteYou can choose four different resolution settings for black & white faxes and two for color.Black & White Standard Suitable for most typed documents.
Sending a Fax395If you choose S.Fine or Photo and then use the Color Start key to send a fax, the machine will send the fax using the Fine setting. Dual access (Black & White only) 5You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory.The number of pages you can scan into the memory will vary depending on the data that is printed on them.NoteIf the Out of Memory message appears while scanning a document, press Stop/Exit to cancel or Black Start to send the scanned pages. Real time transmission 5When you are sending a fax, the machine will scan the document into the memory before sending. Then, as soon as the telephone line is free, the machine will start dialing and sending.If the memory is full or you are sending a color fax, the machine will send the document in real time (even if Real Time TX is set to Off).Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can turn on Real Time TX.aPress (Fax).bPress dor c to choose Real Time TX.cPress On.NoteIn real time transmission, the automatic redial feature does not work when using the scanner glass. Fine Good for small print and transmits a little slower than Standard resolution.S.Fine Good for small print or artwork and transmits slower than Fine resolution.Photo Use when the document has varying shades of gray or is a photograph. This has the slowest transmission.ColorStandard Suitable for most typed documents.Fine Use when the document is a photograph. The transmission time is slower than Standard resolution.Black & White
Chapter 540Overseas Mode 5If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off.aPress (Fax).bLoad your document.cPress dor c to choose Overseas Mode.dPress and choose On (or Off).Delayed Faxing (Black & White only) 5During the day you can store up to 50 faxes in the memory to be sent within 24-hours. These faxes will be sent at the time of day you enter in step e.aPress (Fax).bLoad your document.cPress dor c to choose Delayed Fax.dPress and choose On.eEnter the time you want the fax to be sent (in 24-hour format).(For example, enter 19:45 for 7:45 PM.)Press OK.NoteThe number of pages you can scan into the memory depends on the amount of data that is printed on each page. Delayed Batch Transmission (Black & White only) 5Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.aPress (Fax).bPress dor c to choose Batch TX.cPress and choose On.dPress Stop/Exit.Checking and canceling waiting jobs 5You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows No Jobs Waiting.)aPress Menu.bPress Fax.cPress aor b to choose Remaining Jobs.Any waiting jobs appear on the LCD.dPress aor b to scroll through the jobs and choose the job you want to cancel.Press OK.eDo one of the following:To cancel, press Yes.If you want to cancel another job go to step d.To exit without canceling, press No.fWhen you have finished, press Stop/Exit.

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