Brother 8CAG19 Multi-Function Center User Manual MFC 490 UG combine

Brother Industries, Ltd. Multi-Function Center MFC 490 UG combine

UserManual.wiki >

Brother >

8CAG19 User Manual HTML Version

manual

USER’S GUIDE

MFC-790CW

MFC-990CW

Please see "User manual 3[Short-Term Confidentiality].pdf" for FCC and IC manual 

statements.

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: MFC-790CW and MFC-990CW (Circle

your model number)

Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain

this User's Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the

original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product

should you lose your receipt;

may support an insurance claim by you in the event of product loss

covered by insurance; and,

will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is on-

line at http://www.brother.com/registration/

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

By registering your product with Brother International Corporation, you will be recorded as the

original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your

convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function

Center needs. You can download the latest software documents and utilities, read FAQs and

troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

Note

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade (for

Windows® only).

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

iii

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother

retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or

American Express credit card, you can order accessories directly from Brother. (You can visit us online

for a complete selection of the Brother accessories and supplies that are available for purchase.)

In Canada only Visa and MasterCard are accepted.

1For more information about the replacement consumables, visit us at www.brother.com/pageyield.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

Ink Cartridge Standard <black> LC61BK (Prints approx. 450 pages) 1

Ink Cartridge <cyan> (blue) LC61C (Prints approx. 325 pages) 1

Ink Cartridge <magenta> (red) LC61M (Prints approx. 325 pages) 1

Ink Cartridge <yellow> LC61Y (Prints approx. 325 pages) 1

Premium Plus Glossy Finish Photo

Paper

(Letter size / 20 sheets)

(4"×6" size / 20 sheets)

BP71GLTR

BP71GP

Matte Finish Inkjet Paper

(Letter size / 25 sheets) BP60ML (USA only)

Plain Inkjet Finish Paper

(Letter size / 250 sheets) BP60PL (USA only)

Telephone Line Cord LG3077001 (USA only)

User's Guide LS TBD (English for USA and Canada)

LS TBD (French for Canada)

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS

(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S

LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS

REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF

ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE

ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS

ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY

SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION

MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY

CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR

LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS

INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE

SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN

CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY

TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL

DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE

ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT

LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published,

covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without

notice.

Brother reserves the right to make changes without notice in the specifications and materials

contained herein and shall not be responsible for any damages (including consequential) caused

by reliance on the materials presented, including but not limited to typographical and other errors

relating to the publication.

Brother® One-Year Limited Warranty and Replacement Service

(USA Only)

Who is covered:

This limited warranty (“warranty”) is given

only to the original end-use/retail purchaser

(referred to in this warranty as “Original

Purchaser”) of the accompanying product,

consumables and accessories (collectively

referred to in this warranty as “this

Product”).

If you purchased a product from someone

other than an authorized Brother reseller in

the United States or if the product was used

(including but not limited to floor models or

refurbished product), prior to your

purchase you are not the Original

Purchaser and the product that you

purchased is not covered by this warranty.

What is covered:

This Product includes a Machine and

Consumable and Accessory Items.

Consumable and Accessory Items include

but are not limited to print heads, toner,

drums, ink cartridges, print cartridges,

cordless handset battery, refill ribbons,

therma PLUS paper and thermal paper.

Except as otherwise provided herein,

Brother warrants that the Machine and the

accompanying Consumable and

Accessory Items will be free from defects in

materials and workmanship, when used

under normal conditions.

This warranty applies only to products

purchased and used in the United States.

For products purchased in, but used

outside, the United States, this warranty

covers only warranty service within the

United States (and does not include

shipping outside the United States).

What is the length of the Warranty Periods:

Machines: one year from the original

purchase date.

Accompanying Consumable and

Accessory Items: 90 days from the original

purchase date or the rated life of

consumable, whichever comes first.

What is NOT covered:

This warranty does not cover:

1 Physical damage to this Product;

2 Damage caused by improper installation,

improper or abnormal use, misuse, neglect

or accident (including but not limited to

transporting this Product without the proper

preparation and/or packaging);

3 Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from

use of non Brother®-brand parts and

Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life;

5 Problems arising from other than defects in

materials or workmanship; and,

6 Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and Laser

Units.

This limited warranty is VOID if this Product

has been altered or modified in any way

(including but not limited to attempted warranty

repair without authorization from Brother

and/or alteration/removal of the serial

number).

What to do if you think your Product is

eligible for warranty service:

Report your issue to either our Customer

Service Hotline at 1-877-BROTHER (1-877-

276-8437) or to a Brother Authorized Service

Center within the applicable warranty

period. Supply Brother or the Brother

Authorized Service Center with a copy of your

dated bill of sale showing that this Product was

purchased within the U.S. For the name of

local Brother Authorized Service Center(s),

call 1-877-BROTHER (1-877-276-8437) or

visit www.brother-usa.com.

What Brother will ask you to do:

After contacting Brother or a Brother

Authorized Service Center, you may be

required to deliver (by hand if you prefer) or

send the Product properly packaged, freight

prepaid, to the Authorized Service Center

together with a photocopy of your bill of sale.

You are responsible for the cost of

shipping, packing product, and insurance

(if you desire). You are also responsible for

loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your

Machine and/or accompanying Consumable

and Accessory Items is covered by this

warranty and if you first reported the problem

to Brother or an Authorized Service Center

within the applicable warranty period, Brother

or its Authorized Service Center will repair or

replace the Machine and/or accompanying

Consumable and Accessory Items at no

charge to you for parts or labor. The decision

as to whether to repair or replace the Machine

and/or accompanying Consumable and

Accessory Items is made by Brother in its sole

Brother® One-Year Limited Warranty and Replacement Service

(USA Only)

discretion. Brother reserves the right to supply

a refurbished or remanufactured replacement

Machine and/or accompanying Consumable

and Accessory Items and use refurbished

parts provided such replacement products

conform to the manufacturer's specifications

for new product/parts. The repaired or

replacement Machine and/or accompanying

Consumable and Accessory Items will be

returned to you freight prepaid or made

available for you to pick up at a conveniently

located Authorized Service Center.

If the Machine and/or accompanying

Consumable and Accessory Items are not

covered by this warranty (either stage), you

will be charged for shipping the Machine

and/or accompanying Consumable and

Accessory Items back to you and charged for

any service and/or replacement parts/products

at Brother's then current published rates.

The foregoing are your sole (i.e., only) and

exclusive remedies under this warranty.

What happens when Brother elects to

replace your Machine:

When a replacement Machine is authorized by

Brother, and you have delivered the Machine

to an Authorized Service Center, the

Authorized Service Center will provide you

with a replacement Machine after receiving

one from Brother. If you are dealing directly

with Brother, Brother will send to you a

replacement Machine with the understanding

that you will, after receipt of the replacement

Machine, supply the required proof of

purchase information, together with the

Machine that Brother agreed to replace. You

are then expected to pack the Machine that

Brother agreed to replace in the package from

the replacement Machine and return it to

Brother using the pre-paid freight bill supplied

by Brother in accordance with the instructions

provided by Brother. Since you will be in

possession of two machines, Brother will

require that you provide a valid major credit

card number. Brother will issue a hold against

the credit card account number that you

provide until Brother receives your original

Product and determines that your original

Product is entitled to warranty coverage. Your

credit card will be charged up to the cost of a

new Product only if: (i) you do not return your

original Product to Brother within five (5)

business days; (ii) the problems with your

original Product are not covered by the limited

warranty; (iii) the proper packaging

instructions are not followed and has caused

damage to the product; or (iv) the warranty

period on your original Product has expired or

has not been sufficiently validated with a copy

of the proof of purchase (bill of sale). The

replacement Machine you receive (even if

refurbished or remanufactured) will be

covered by the balance of the limited warranty

period remaining on the original Product, plus

an additional thirty (30) days. You will keep the

replacement Machine that is sent to you and

your original Machine shall become the

property of Brother. Retain your original

Accessory Items and a copy of the return

freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or

loss of any equipment, media, programs or

data related to the use of this Product. Except

for the repair or replacement as described

above, Brother shall not be liable for any

direct, indirect, incidental or consequential

damages or specific relief. Because some

states do not allow the exclusion or limitation

of consequential or incidental damages, the

above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL

OTHER WARRANTIES, WRITTEN OR

ORAL, WHETHER EXPRESSED BY

AFFIRMATION, PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE. ANY AND

ALL WARRANTIES OTHER THAN THIS

ONE, WHETHER EXPRESS OR IMPLIED,

INCLUDING IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE HEREBY

DISCLAIMED.

This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the final expression and the exclusive and

only statement of Brother's obligations to

you. It replaces all other agreements and

understandings that you may have with

Brother or its representatives.

This warranty gives you certain rights and

you may also have other rights that may

vary from state to state.

This Limited Warranty (and Brother's

obligation to you) may not be changed in

any way unless you and Brother sign the

same piece of paper in which we (1) refer

to this Product and your bill of sale date, (2)

describe the change to this warranty and

(3) agree to make that change.

Important’We recommend that you keep all

original packing materials, in the event that

you ship this Product.

vii

BROTHER MULTIFUNCTION CENTER / FAX MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother

International Corporation (Canada) Ltd. (

“

Brother

”

), or its Authorized Service Centres, will repair

or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in

material or workmanship. This warranty applies only to products purchased and used in Canada.

This limited Warranty does not include cleaning, consumables (including, without limitation, ink

cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC

belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner

packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or

operation, any damage caused from service, maintenance, modifications, or tampering by

anyone other than a Brother Authorized Service Representative, or if shipped out of the country.

The use of supplies or consumable items that are non-Brother products may void your warranty.

This limited warranty ceases when this machine is rented, sold, or otherwise disposed of.

Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or

Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability

of the end-user/purchaser. In order to obtain warranty service, the MFC/Fax machine must be

delivered or shipped freight prepaid by the end-user/purchaser to a

“

Brother

”

Authorized

Service Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt.

When shipping or transporting your MFC/Fax machine, please refer to your Operation

Manual for the proper packaging procedures.

For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner

packs or oil bottles on applicable models) during shipping or transport will cause severe

damage to the Laser MFC/Fax machine and will void the Warranty.

For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with

the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please

avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from

packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.

Improper packaging may cause severe damage to the machine during shipping and will void the warranty.

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED

INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE

EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized

Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty

or modify this warranty. The warranty states Brother's entire liability and your exclusive

remedy against Brother for any failure of the MFC/Fax machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this

MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or

punitive damages, including lost profits, arising from the use of or inability to use the product, even

if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do

not allow the above limitation of liability, such limitation, may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary

from Province to Province.

Warranty Service is available at Brother Authorized

Service Centres throughout Canada.

For Technical Assistance or for the name and location

of your nearest Authorized Service Centre call 1-877-BROTHER.

viii

Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca.

Section I General

1 General Information 2

Using the documentation.......................................................................................2

Symbols and conventions used in the documentation ....................................2

Accessing the Software User’s Guide and Network User’s Guide ........................2

Viewing Documentation...................................................................................2

Accessing Brother Support

(For Windows®) ..................................................................................................5

Control panel overview ..........................................................................................6

LCD screen......................................................................................................8

Basic Operations .............................................................................................9

2 Loading paper and documents 10

Loading paper and other print media...................................................................10

Loading envelopes and post cards................................................................12

Loading photo paper......................................................................................13

Removing small printouts from the machine .................................................14

Printable area ................................................................................................16

Acceptable paper and other print media..............................................................17

Recommended print media ...........................................................................17

Handling and using print media .....................................................................18

Choosing the right print media.......................................................................19

Loading documents .............................................................................................21

Using the ADF ...............................................................................................21

Using the scanner glass ................................................................................22

Scannable area .............................................................................................23

3 General setup 24

On/Off key............................................................................................................24

Turning the machine off.................................................................................24

Turning the machine on.................................................................................24

Power Off setting ................................................................................................24

Mode Timer..........................................................................................................25

Paper settings......................................................................................................26

Paper Type ....................................................................................................26

Paper Size .....................................................................................................26

Volume Settings...................................................................................................26

Ring Volume ..................................................................................................26

Beeper Volume..............................................................................................26

Speaker Volume ............................................................................................27

Handset Volume

(MFC-790CW only)....................................................................................27

Choosing the Handset Volume (For Volume Amplify) (MFC-790CW only) ...27

Automatic Daylight Savings Time ........................................................................28

Sleep Mode..........................................................................................................29

LCD screen..........................................................................................................29

LCD Contrast.................................................................................................29

Setting the backlight brightness.....................................................................29

Setting the Dim Timer for the backlight ........................................................29

4 Security features 31

Memory Security..................................................................................................31

Setting and changing the memory security password ...................................31

Turning the memory security on/off ...............................................................32

Section II Fax

5 Sending a Fax 34

Entering Fax mode ..............................................................................................34

Faxing from the ADF ....................................................................................34

Faxing from the scanner glass ......................................................................35

Glass Scan Size ............................................................................................35

Color fax transmission...................................................................................35

How to preview an outgoing fax ....................................................................36

Canceling a fax in progress...........................................................................36

Broadcasting

(Black & White only) .........................................................................................37

Canceling a Broadcast in progress................................................................37

Additional sending operations..............................................................................38

Sending faxes using multiple settings ...........................................................38

Contrast.........................................................................................................38

Changing fax resolution.................................................................................38

Dual access

(Black & White only) ..................................................................................39

Real time transmission ..................................................................................39

Overseas Mode .............................................................................................40

Delayed Faxing

(Black & White only) ..................................................................................40

Delayed Batch Transmission (Black & White only) .......................................40

Checking and canceling waiting jobs.............................................................40

Setting your changes as the new default.......................................................41

Restoring all settings to the factory settings ..................................................41

Sending a fax manually .................................................................................41

Sending a fax at the end of a conversation ...................................................41

Out of Memory message ...............................................................................42

6 Receiving a Fax 43

Choose the correct Receive Mode ......................................................................43

Choose the correct Receive Mode ................................................................43

Using receive modes ...........................................................................................45

Fax only.........................................................................................................45

Fax/Tel...........................................................................................................45

Manual...........................................................................................................45

Message Center (MC) ...................................................................................45

xii

Receive mode settings ........................................................................................46

Ring Delay .....................................................................................................46

F/T Ring Time

(Fax/Tel mode only)...................................................................................46

Easy Receive.................................................................................................47

Memory Receive (Black&White only) ..................................................................48

Fax Forwarding..............................................................................................48

Paging ...........................................................................................................48

Fax Storage ...................................................................................................49

PC Fax Receive.............................................................................................49

Turning off Memory Receive Operations.......................................................50

Changing Memory Receive Operations.........................................................51

Fax Preview (Black & White only)........................................................................51

How to preview a received fax.......................................................................51

Changing the settings to turn off the fax preview ..........................................52

Additional receiving operations............................................................................53

Printing a reduced incoming fax ....................................................................53

Receiving a fax at the end of a conversation.................................................53

Receiving faxes into memory when paper tray is empty (Black & White only)..

Printing a fax from the memory .....................................................................53

Remote Retrieval.................................................................................................54

Setting a Remote Access Code.....................................................................54

Using your Remote Access Code..................................................................55

Remote Fax commands ................................................................................56

Retrieving fax messages ...............................................................................58

Changing your Fax Forwarding number ........................................................58

7 Telephone Services and External devices 59

Voice operation....................................................................................................59

Making a telephone call.................................................................................59

Hold ...............................................................................................................59

Tone or Pulse (Canada only).........................................................................59

Fax/Tel mode when the power key is on .......................................................60

Fax/Tel mode when the power key is off .......................................................60

Telephone services..............................................................................................61

Voice Mail ......................................................................................................61

Distinctive Ring..............................................................................................62

Caller ID.........................................................................................................64

Connecting an external TAD (telephone answering device)................................65

Connections...................................................................................................65

Recording outgoing message (OGM) on an external TAD............................66

Special line considerations ............................................................................67

Multi-line connections (PBX) .........................................................................68

External and extension telephones......................................................................69

Connecting an external or extension telephone ............................................69

Using external and extension telephones......................................................69

Using a Non-Brother cordless external telephone (MFC-790CW only).........69

Using remote codes .............................................69

8 Dialing and storing numbers 71

xiii

How to Dial ..........................................................................................................71

Manual dialing ...............................................................................................71

Speed Dialing ................................................................................................71

Fax Redial .....................................................................................................71

Outgoing Call ................................................................................................72

Caller ID history.............................................................................................72

Storing numbers ..................................................................................................73

Storing a pause .............................................................................................73

Storing Speed Dial numbers..........................................................................73

Changing Speed Dial names or numbers......................................................75

Setting up groups for broadcasting................................................................75

Dialing Access codes and credit card numbers.............................................77

9 Message Center 78

Message Center mode ........................................................................................78

Setting up the Message Center.....................................................................78

Outgoing message (OGM) ............................................................................78

Fax/Tel OGM (Announcement) .....................................................................79

Activating Message Center mode..................................................................79

Managing your messages....................................................................................80

Message indicator .........................................................................................80

Playing voice messages ................................................................................80

Erasing incoming messages..........................................................................80

Additional Message Center operations................................................................81

Setting maximum time for incoming messages .............................................81

Setting toll saver............................................................................................81

ICM Recording Monitor..................................................................................82

Recording a conversation (MFC-790CW only)..............................................82

10 Printing Reports 83

Fax reports...........................................................................................................83

Transmission Verification Report...................................................................83

Fax Journal (activity report) ...........................................................................83

Reports ................................................................................................................84

How to print a report......................................................................................84

11 Polling 85

Polling overview...................................................................................................85

Polling receive .....................................................................................................85

Setup to receive polling .................................................................................85

Sequential polling

(Black & White only) ..................................................................................85

Polled transmit (Black & White only)....................................................................86

Set up for polled transmit...............................................................................86

xiv

Section III Copy

12 Making copies 88

How to copy .........................................................................................................88

Entering Copy mode......................................................................................88

Making a single copy .....................................................................................88

Making multiple copies ..................................................................................88

Stop copying..................................................................................................89

Copy settings.......................................................................................................89

Changing copy quality ...................................................................................89

Enlarging or reducing the image copied ........................................................90

Making N in 1 copies or a poster (page layout) ............................................91

Sorting copies using the ADF ........................................................................92

Adjusting Brightness and Contrast ................................................................92

Paper Options................................................................................................93

Book Copy .....................................................................................................93

Watermark Copy............................................................................................93

Setting your favorites.....................................................................................94

‘Out of Memory’ message....................................................................................95

Section IV Walk-up Photo Printing

13 PhotoCapture Center®: Printing photos from a memory card or

USB Flash memory drive98

PhotoCapture Center® Operations ......................................................................98

Printing from a memory card or USB Flash memory drive without a PC.......98

Scanning to a memory card or USB Flash memory drive without a PC........98

Using PhotoCapture Center® from your computer ........................................98

Using a memory card or USB Flash memory drive .......................................98

Memory cards or a USB Flash memory drive folder structure.......................99

Getting started ...................................................................................................100

Entering PhotoCapture mode ......................................................................101

Print Images.......................................................................................................101

View Photos.................................................................................................101

Print Index (Thumbnails) .............................................................................102

Print Photos .................................................................................................102

Enhance Photos ..........................................................................................103

DPOF printing..............................................................................................105

PhotoCapture Center® print settings .................................................................106

Print Quality .................................................................................................107

Paper options ..............................................................................................107

Adjusting Brightness, Contrast and Color....................................................108

Cropping ......................................................................................................109

Borderless printing.......................................................................................110

Print Date.....................................................................................................110

Setting your changes as the new default.....................................................110

Restoring all settings to the factory settings ................................................110

Scan to a memory card or USB Flash memory drive ........................................111

Entering Scan mode....................................................................................111

How to scan to a memory card or USB Flash memory drive.......................111

How to change the file name.......................................................................112

How to set a new default .............................................................................112

How to reset to the factory setting...............................................................112

Understanding the Error Messages...................................................................113

14 Printing photos from a camera 114

Printing photos directly from a PictBridge camera.............................................114

PictBridge requirements ..............................................................................114

Setting your digital camera..........................................................................114

Printing Images............................................................................................115

DPOF printing..............................................................................................115

Printing photos directly from a digital camera (without PictBridge)....................116

Printing Images............................................................................................116

Understanding the Error Messages...................................................................117

15 Wireless photo printing (MFC-990CW only) 118

Printing photos with Bluetooth® wireless technology.........................................118

The requirements for using Bluetooth® wireless technology.......................118

Set up your machine..........................................................................................119

Pass key......................................................................................................119

Communication Mode..................................................................................119

Device Address ...........................................................................................119

Device Name...............................................................................................119

Enable your Bluetooth® wireless technology...............................................120

Print settings......................................................................................................120

Print Quality.................................................................................................120

Paper Type..................................................................................................120

Paper Size...................................................................................................121

Borderless ...................................................................................................121

Print Date.....................................................................................................121

Restoring all settings to the factory settings ................................................121

Understanding the Error Messages...................................................................122

Section V Software

16 Software and Network features 124

Section VI Appendixes

A Safety and Legal 126

Choosing a location ...........................................................................................126

To use the machine safely.................................................................................127

xvi

Important safety instructions........................................................................132

Standard telephone and FCC Notices (These notices are in effect on models

sold and used in the United States only.) ................................................133

Federal Communications Commission (FCC) Declaration of Conformity (USA

only).........................................................................................................135

Industry Canada Compliance Statement (Canada only) .............................136

LAN connection ...........................................................................................136

International ENERGY STAR® Compliance Statement...............................136

Legal limitations for copying ..............................................................................137

Trademarks........................................................................................................138

B Troubleshooting and Routine Maintenance 139

Troubleshooting ................................................................................................139

If you are having difficulty with your machine ..............................................139

Dial Tone ....................................................................................................146

Telephone line interference .........................................................................146

Error and Maintenance messages.....................................................................147

Error animation ............................................................................................151

Transferring your faxes or Fax Journal report .............................................152

Document jam ............................................................................................153

Printer jam or paper jam ..............................................................................154

Dial Tone ....................................................................................................155

Telephone line interference .........................................................................156

Routine maintenance.........................................................................................156

Replacing the ink cartridges ........................................................................156

Cleaning the outside of the machine ...........................................................159

Cleaning the scanner glass .........................................................................159

Cleaning the machine printer platen............................................................160

Cleaning the paper pick-up roller.................................................................161

Cleaning the print head ...............................................................................161

Checking the print quality ............................................................................161

Checking the print alignment .......................................................................163

Checking the ink volume .............................................................................163

Uninstalling and installing the handset and handset cradle

(MFC-790CW only)..................................................................................163

Machine Information ..........................................................................................165

Checking the serial number.........................................................................165

Packing and shipping the machine ....................................................................166

C Menu and Features 168

On-screen programming....................................................................................168

Menu table...................................................................................................168

Memory storage...........................................................................................168

Mode and menu keys ........................................................................................168

Menu table...................................................................................................169

Entering Text ...............................................................................................190

D Specifications 191

General..............................................................................................................191

xvii

Print media.........................................................................................................193

Fax.....................................................................................................................194

Message Center ................................................................................................195

Digital Cordless Handset (MFC-990CW only) ...................................................196

Cordless handset (BCL-D60) ......................................................................196

Battery .........................................................................................................197

Copy ..................................................................................................................198

PhotoCapture Center®.......................................................................................199

PictBridge ..........................................................................................................200

Bluetooth® wireless technology (MFC-990CW only) .........................................201

Scanner .............................................................................................................202

Printer ................................................................................................................203

Interfaces...........................................................................................................204

Computer requirements.....................................................................................205

Consumable items.............................................................................................206

Network (LAN) ...................................................................................................207

Wireless one-push configuration .................................................................207

E Glossary 209

xviii

Section I

General I

General Information 2

Loading paper and documents 10

General setup 24

Security features 31

Using the

documentation 1

Thank you for buying a Brother machine!

Reading the documentation will help you

make the most of your machine.

Symbols and conventions

used in the documentation 1

The following symbols and conventions are

used throughout the documentation.

Accessing the

Software User’s Guide

and Network User’s

Guide 1

This User’s Guide does not contain all the

information about the machine such as how

to use the advanced features of the Printer,

Scanner, PC Fax and Network. When you are

ready to learn detailed information about

these operations, read the Software User’s

Guide and Network User’s Guide that are

on the CD-ROM.

Viewing Documentation 1

Viewing Documentation

(For Windows®)1

To view the documentation, from the Start

menu, point to Brother, MFC-XXXX (where

XXXX is your model name) from the

programs group, and then choose

User’s Guides in HTML format.

If you have not installed the software, you can

find the documentation by following the

instructions below:

aTurn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

bIf the model name screen appears, click

your model name.

General Information 1

Bold Bold typeface identifies specific

keys on the machine’s control

panel.

Italics Italicized typeface emphasizes

an important point or refers you

to a related topic.

Courier

New

Text in Courier New font

identifies messages on the

LCD of the machine.

Warnings tell you what to do to

prevent possible personal injury.

Cautions specify procedures you

must follow or avoid to prevent

possible damage to the machine or

other objects.

Electrical Hazard icons alert you to

possible electrical shock.

Notes tell you how you should

respond to a situation that may arise

or give tips about how the operation

works with other features.

Improper Setup icons alert you to

devices and operations that are not

compatible with the machine.

General Information

cIf the language screen appears, click

your language. The CD-ROM main

menu will appear.

Note

If this window does not appear, use

Windows® Explorer to run the start.exe

program from the root directory of the

Brother CD-ROM.

dClick Documentation.

eClick the documentation you want to

read.

HTML documents: Software

User’s Guide and Network User’s

Guide in HTML format.

This format is recommended for

viewing on your computer.

PDF documents: User’s Guide for

stand-alone operations, Software

User’s Guide and Network User’s

Guide in PDF format.

This format is recommended for

printing the manuals. Click to go to

the Brother Solutions Center, where

you can view or download the PDF

documents. (Internet access and

PDF Reader software are required.)

How to find Scanning instructions 1

There are several ways you can scan

documents. You can find the instructions as

follows:

Software User’s Guide

Scanning (For Windows® 2000

Professional/Windows® XP and

Windows Vista®)

ControlCenter3 (For Windows® 2000

Professional/Windows® XP and

Windows Vista®)

Network Scanning

ScanSoft™ PaperPort™ 11SE with OCR

How-to-Guides

The complete ScanSoft™ PaperPort™

11SE with OCR How-to-Guides can be

viewed from the Help selection in the

ScanSoft™ PaperPort™ 11SE

application.

How to find Network setup

instructions 1

Your machine can be connected to a wireless

or wired network. You can find basic setup

instructions in the Quick Setup Guide. If your

wireless access point supports

SecureEasySetup™, Wi-Fi Protected

Setup™ or AOSS™, follow the steps in the

Quick Setup Guide. For more information

about network setup please see the Network

User's Guide.

Chapter 1

Viewing Documentation

(For Macintosh®)1

aTurn on your Macintosh®. Insert the

Brother CD-ROM into your CD-ROM

drive. The following window will appear.

bDouble-click the Documentation icon.

cDouble-click your language folder.

dDouble-click the top.html file to view the

Software User's Guide and Network

User's Guide in HTML format.

eClick the documentation you want to

read:

Software User’s Guide

Network User’s Guide

How to find Scanning instructions 1

There are several ways you can scan

documents. You can find the instructions as

follows:

Software User’s Guide

Scanning (For Mac OS® X 10.2.4 or

greater)

ControlCenter2 (For Mac OS® X 10.2.4 or

greater)

Network Scanning (For Mac OS® X 10.2.4

or greater)

Presto!® PageManager® User’s Guide

The complete Presto!® PageManager®

User’s Guide can be viewed from the Help

selection in the Presto!® PageManager®

application.

How to find Network setup

instructions 1

Your machine can be connected to a wireless

or wired network. You can find basic setup

instructions in the Quick Setup Guide. If your

wireless access point supports

SecureEasySetup™, Wi-Fi Protected

Setup™ or AOSS™, follow the steps in the

Quick Setup Guide. For more information

about network setup please see the Network

User's Guide.

General Information

Accessing Brother

Support

(For Windows®)1

You can find all the contacts you will need,

such as Web support (Brother Solutions

Center), Customer Service and Brother

Authorized Service Centers in Brother

numbers on page i and on the Brother CD-

ROM.

Click Brother Support on the main menu.

The following screen will appear:

To access our web site

(http://www.brother.com), click Brother

Home Page.

To view all Brother Numbers, including

Customer Service numbers for the USA

and Canada, click Support Information.

To access the USA Brother online

shopping mall

(http://www.brothermall.com) for

additional product and services

information, click Brother Mall.com.

To access Canada’s Brother online

shopping mall (http://www.brother.ca) for

additional product and services

information, click Shop Online (Canada).

For the latest news and product support

information (http://solutions.brother.com),

click Brother Solutions Center.

To visit our web site for original/genuine

Brother Supplies

(http://www.brother.com/original/), click

Supplies Information.



To access the Brother CreativeCenter

(

http://www.brother.com/creativecenter/

)

for FREE photo projects and printable

downloads, click

Brother CreativeCenter

To return to the main page, click Back or

if you have finished, click Exit.

Chapter 1

Control panel overview 1

MFC-790CW 1

MFC-990CW 1

Note

Most of the illustrations in this User’s Guide show the MFC-790CW.

1 On/Off

You can turn the machine on or off.

2 Message Center keys:

 Message Center

Turns the Message Center on or off. Will

also flash if you have new messages.

Play/Record (MFC-790CW)

Plays voice messages stored in the

memory. Will also let you record telephone

calls.

Play (MFC-990CW)

Plays voice messages stored in memory.

Erase

Deletes voice messages.

General Information

3 Fax and telephone keys

Redial

Redials the last 30 numbers called.

Pause

Inserts a pause when programming quick

dial numbers.

Hold (MFC-790CW)

Lets you place telephone calls on hold.

Hold/Intercom (MFC-990CW)

Lets you place telephone calls on hold.

Also, press this key to speak on the

intercom or to transfer an incoming call to

the cordless handset.

Speaker Phone

Turns the speaker phone on or off.

4 Dial Pad

Use these keys to dial telephone and fax

numbers and as a keyboard for entering

information into the machine.

(Canada only) The # key lets you temporarily

switch the dialing mode during a telephone call

from Pulse to Tone.

5 LCD (liquid crystal display)

Lets you access the menu and options.

Displays messages on the screen to help you

set up and use your machine.

Also, you can adjust the angle of the display by

lifting it.

Chapter 1

6 Mode keys:

 Fax

Lets you access Fax mode.

 Scan

Lets you access Scan mode.

 Copy

Lets you access Copy mode.

 PhotoCapture

Lets you access PhotoCapture Center

mode.

7 Microphone

Picks up your voice when you speak to another

party using Speaker Phone.

8 Stop/Exit

Stops an operation or exits from a menu.

9 Start keys:

 Color Start

Lets you start sending faxes or making

copies in full color. Also lets you start a

scanning operation (in color or black &

white, depending on the scanning setting in

the ControlCenter software).

 Black Start

Lets you start sending faxes or making

copies in black & white. Also lets you start

a scanning operation (in color or black &

white depending on the scanning setting in

the ControlCenter software).

LCD screen 1

The LCD shows the current machine status

when the machine is idle.

1 Wireless Status

A four level indicator shows the current

wireless signal strength if you are using a

wireless connection.

2 Memory Status

Lets you access to the main menu.

3 Current Receive Mode

Lets you see the current receive mode.

Fax (Fax only)

F/T (Fax/Tel)

Mnl (Manual)

4 Ink indicator

Lets you see the available ink volume.

Also, lets you access the Ink Management

menu.

5 Speed Dial

Lets you search the number you want to

fax/dial.

6Menu

Lets you setup the settings. Also, lets you

change the settings.

7 Faxes in memory

Shows how many received faxes are in the

memory.

8 Fax Preview

Lets you preview the received fax while you set

the Preview to On.

9 New Fax(es)

Lets you show how many new faxes you have

received while you set the Preview to On.

10 History

Lets you show the list of outgoing call and

caller ID history.

Also, lets you fax and call the number you have

chosen from the lists.

123

0Max

General Information

Basic Operations 1

The Touchscreen is easy to use. Press the

menu or option button that you like to operate

directly on the LCD. To access more menus

or options, press ab or dc to scroll the

display.

The following steps show how to change a

setting in the machine. In this example the

Sleep mode setting is changed from

30 Mins to 10 Mins.

aPress Menu.

bPress General Setup.

cPress Sleep Mode.

dPress 10 Mins.

ePress Stop/Exit.

Loading paper and

other print media 2

Note

To print on Photo (4"×6") or Photo-2L

(5"×7") paper, you must use the photo

bypass tray. (See Loading photo paper

on page 13.)

aIf the paper support flap is open, close it,

and then pull the paper tray completely

out of the machine.

bLift the paper tray cover (1).

With both hands, gently press and slide

the paper side guides

(1)

and paper length

guide (2) to fit the paper size.

Make sure that the triangular marks (3)

on the paper side guides (1) and paper

length guide (2) line up with the mark for

the paper size you are using

Note

When you use Legal size paper, press

and hold the universal guide release

button as you slide out the front of the

paper tray.

Loading paper and documents 2

Loading paper and documents

dFan the stack of paper well to avoid

paper jams and misfeeds.

Note

Always make sure that the paper is not

curled.

eGently put the paper into the paper tray

print side down and top edge in first.

Check that the paper is flat in the tray.

fGently adjust the paper side guides to

the paper with both hands.

Gently adjust the paper side guides to

the paper with both hands.

Note

Be careful that you do not push the paper

in too far; it may lift at the back of the tray

and cause feed problems.

gClose the output paper tray cover.

hSlowly push the paper tray completely

into the machine.

Chapter 2

While holding the paper tray in place, pull

out the paper support

(1)

until it clicks

and unfold the paper support flap

(2)

Note

Do not use the paper support flap for

Legal paper.

Loading envelopes and

post cards 2

About envelopes 2

Use envelopes that weigh from 20 to 25 lb

(80 to 95 g/m2).

Some envelopes need margin settings to

be set in the application. Make sure you

do a test print first before printing many

envelops.

CAUTION

DO NOT use any of the following types of

envelopes, as they will cause paper feed

problems:

• That are of a baggy construction.

• That are embossed (have raised writing

on them).

• That have clasps or staples.

• That are pre-printed on the inside.

Occasionally you may experience paper

feed problems caused by the thickness,

size and flap shape of the envelopes you

are using.

Glue Double flap

Loading paper and documents

How to load envelopes and postcards2

aBefore loading, press the corners and

sides of envelopes or post cards to

make them as flat as possible.

Note

If envelopes or post cards are ‘double-

feeding’, put one envelope or post card in

the paper tray at a time.

Put envelopes or post cards in the paper

tray with the address side down and the

leading edge in first as shown in the

illustration. With both hands, gently press

and slide the paper side guides (1) and

paper length guide (2) to fit the size of the

envelopes or post cards.

If you have problems when printing on

envelopes, try the following suggestions:2

aOpen the envelope flap.

bMake sure the open flap is either to the

side of the envelope or to the back edge

of the envelope when printing.

cAdjust the size and margin in your

application.

Loading photo paper 2

Note

In Canada, the photo bypass tray is

called the photo paper tray.

Chapter 2

Use the photo bypass tray, which has been

assembled on the top of the output paper tray

cover, to print on Photo 4" ×6" and Photo L

3.5" ×5" size paper. When you use the photo

bypass tray, you do not have to take out the

paper that is in the tray beneath it.

aSqueeze the blue photo bypass tray

release button (1) using your right index

finger and thumb and push the photo

bypass tray forward until it clicks into the

photo printing position (2)..

1 Photo Bypass Tray

bPress and slide the paper side

guides (1) and paper length guide (2) to

fit the paper size.

cPut the photo paper into the photo

bypass tray and gently adjust the paper

side guides to the paper.

Make sure the paper side guides touch

the sides of the paper.

Note

• Be careful that you do not push the paper

in too far; it may lift at the back of the tray

and cause feed problems.

• Always make sure that the paper is not

curled or wrinkled.

dWhen you have finished printing photos

return the photo bypass tray to the

normal printing position.

Press the photo bypass tray release

button (1) with your left thumb and pull

the photo bypass tray forward until it

clicks (2).

Removing small printouts

from the machine 2

When the machine ejects small paper onto

the output paper tray you may not be able to

reach it. Make sure printing has finished, and

then pull the tray completely out of the

machine.

Loading paper and documents

Chapter 2

Printable area 2

The printable area depends on the settings in the application you are using. The figures below

show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the

shaded areas when the Borderless print feature is available and turned on.

Note

The Borderless feature is not available for envelopes.

Cut Sheet Paper Envelopes

Top (1) Bottom (2) Left (3) Right (4)

Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Envelopes 0.47 in. (12 mm) 0.95 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Loading paper and documents

Acceptable paper and

other print media 2

The print quality can be affected by the type

of paper you are using in the machine.

To get the best print quality for the settings

you have chosen, always set the Paper Type

to match the type of paper you load.

You can use plain paper, inkjet paper (coated

paper), glossy paper, transparencies and

envelopes.

We recommend testing various paper types

before buying large quantities.

For best results, use Brother paper.

When you print on inkjet paper (coated

paper), transparencies and photo paper,

be sure to choose the proper media in the

‘Basic’ tab of the printer driver or in the

Paper Type setting of the machine’s

menu. (See Paper Type on page 26.)

When you print on Brother Photo paper,

load one extra sheet of the same photo

paper in the paper tray. An extra sheet has

been included in the paper package for

this purpose.

When you use transparencies or photo

paper, remove each sheet at once to

prevent smudging or paper jams.

Avoid touching the printed surface of the

paper immediately after printing; the

surface may not be completely dry and

may stain your fingers.

Recommended print media 2

To get the best print quality, we suggest using

Brother paper. (See table below.)

We recommend using ‘3M Transparency

Film’ when you print on transparencies.

Brother paper

Paper Type Item

Letter Plain BP60PL (USA only)

Letter Glossy Photo BP71GLTR

Letter Inkjet (Matte) BP60ML (USA only)

4 × 6 in. Glossy Photo BP71GP

Chapter 2

Handling and using print

media 2

Store paper in its original packaging, and

keep it sealed. Keep the paper flat and

away from moisture, direct sunlight and

heat.

Avoid touching the shiny (coated) side of

photo paper. Load photo paper with the

shiny side facing down.

Avoid touching either side of

transparencies because they absorb

water and perspiration easily, and this

may cause decreased output quality.

Transparencies designed for laser

printers/copiers may stain your next

document. Use only transparencies

recommended for inkjet printing.

You can only print on both sides of the

paper with PC printing. See Printing for

Windows® in the Software User’s Guide

on the CD-ROM.

Improper Setup

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or

irregularly shaped paper

1 0.08 in. (2 mm) or greater

• Extremely shiny or highly textured paper

• Paper that cannot be arranged uniformly

when stacked

• Paper made with a short grain

Paper capacity of the output paper

tray 2

Up to 50 sheets of

Letter, Legal or A4 20 lb

(80 g/m2)

paper.

Transparencies or photo paper must be

picked up from the output paper tray one

page at a time to avoid smudging.

Loading paper and documents

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Fax Copy Photo

Capture Printer

Cut Sheet Letter 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes Yes Yes Yes

A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Yes

Legal 8 1/2 × 14 in. (215.9 × 355.6 mm) Yes Yes – Yes

Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – – Yes

JIS B4 10.1 × 14.3 in. (257 × 364 mm) – – – Yes

JIS B5 7.2 × 10.1 in. (182 × 257 mm) – – – Yes

A5 5.8 × 8.3 in. (148 × 210 mm) – Yes – Yes

A6 4.1 × 5.8 in. (105 × 148 mm) – – – Yes

Cards Photo 4 × 6 in. (10 × 15 cm) – Yes Yes Yes

Photo L 3 1/2 × 5 in. (89 × 127 mm) – – – Yes

Photo 2L 5 × 7 in. (13 × 18 cm) – – Yes Yes

Index Card 5 × 8 in. (127 × 203 mm) – – – Yes

Post Card 1

3.9 × 5.8 in. (100 × 148 mm) – – – Yes

Post Card 2

(Double)

5.8 × 7.9 in. (148 × 200 mm) – – – Yes

Envelopes

C5 Envelope

6.4 × 9 in. (162 × 229 mm) – – – Yes

DL Envelope

4.3 × 8.7 in. (110 × 220 mm) – – – Yes

COM-10 4 1/8 × 9 1/2 in. (105 × 241 mm) – – – Yes

Monarch 3 7/8 × 7 1/2 in. (98 × 191 mm) – – – Yes

JE4 Envelope

4.1 × 9.3 in. (105 × 235 mm) – – – Yes

Transparencies

Letter 8 1/2 × 11 in. (215.9 × 279.4 mm) – Yes – Yes

A4 8.3 × 11.7 in. (210 × 297 mm) – Yes – Yes

Chapter 2

Paper weight, thickness and capacity 2

1Up to 100 sheets of plain 20lb (80 g/m2) paper.

Paper Type Weight Thickness

No. of sheets

Cut

Sheet

Plain Paper 17 to 32 lb (64 to 120 g/m2)3 to 6 mil (0.08 to 0.15 mm) 100 1

Inkjet Paper 17 to 53 lb (64 to 200 g/m2)3 to 10 mil (0.08 to 0.25 mm) 20

Glossy Paper Up to 58 lb (Up to 220 g/m2)Up to 10 mil (Up to 0.25 mm) 20 1

Cards Photo 4"×6" Up to 58 lb (Up to 220 g/m2)Up to 10 mil (Up to 0.25 mm) 20 1

Index Card Up to 32 lb (Up to 120 g/m2)Up to 6 mil (Up to 0.15 mm) 30

Post Card Up to 53 lb (Up to 200 g/m2)Up to 10 mil (Up to 0.25 mm) 30

Envelopes 20 to 25 lb (75 to 95 g/m2)Up to 20 mil (Up to 0.52 mm) 10

Transparencies – – 10

Loading paper and documents

Loading documents 2

You can send a fax, make copies, and scan

from the ADF (automatic document feeder)

and from the scanner glass.

Using the ADF 2

The ADF can hold up to 15 pages and feeds

each sheet individually. Use standard 20 lb

(80 g/m2) paper and always fan the pages

before putting them in the ADF.

Recommended environment 2

Document Sizes Supported 2

How to load documents 2

CAUTION

DO NOT pull on the document while it is

feeding.

DO NOT use paper that is curled, wrinkled,

folded, ripped, stapled, paper clipped,

pasted or taped.

DO NOT use cardboard, newspaper or fabric.

Make sure documents written with ink are

completely dry.

aUnfold the ADF Document Support (1)

and the ADF Document Output Support

Flap (2).

bFan the pages well.

cPlace your document, face down, top

edge first in the ADF until the LCD

display shows ADF Ready and you feel

it touch the feed roller.

Temperature: 68 to 86°F (20 to 30°C)

Humidity: 50% to 70%

Paper: 20 lb LTR (80 g/m2 A4)

Length: 5.8 to 14 in. (148 to 355.6 mm)

Width:

5.8 to 8.5 in. (148 to 215.9 mm)

Weight: 17to24lb (64to90g/m

Chapter 2

dAdjust the paper guides (1) to fit the

width of your document.

CAUTION

DO NOT leave a thick document on the

scanner glass. If you do this, the ADF may

jam.

Using the scanner glass 2

You can use the scanner glass to fax, copy or

scan pages of a book or one page at a time.

Document Sizes Supported 2

Length: Up to 11.7in (297mm)

Width: Up to 8.5in (215.9mm)

Weight: Up to 4.4 lb (2 kg)

Loading paper and documents

How to load documents 2

Note

To use the scanner glass, the ADF must

be empty.

aLift the document cover.

bUsing the document guidelines on the

left and top, place the document upper

left hand corner with the document face

down on the scanner glass.

cClose the document cover.

CAUTION

If you are scanning a book or thick

document, DO NOT slam the cover down or

press on it.

Scannable area 2

The scannable area depends on the settings

in the application you are using. The figures

below show unscannable areas.

Usage Document

Size Top (1)

Bottom (2) Left (3)

Right (4)

Fax Letter 0.12 in.

(3 mm)

0.16 in.

(4 mm)

A4 0.12 in.

(3 mm)

(Scanner

Glass)

0.12 in.

(3 mm)

(ADF)

0.04 in.

(1 mm)

Legal 0.12 in.

(3 mm)

0.16 in.

(4 mm)

Copy All paper

sizes

0.12 in.

(3 mm)

0.12 in.

(3 mm)

Scan All paper

sizes

0.12 in.

(3 mm)

0.12 in.

(3 mm)

On/Off key 3

You can turn the machine on and off by

pressing the On/Off key.

Note

• If you press the On/Off key while the

machine is in use it will finish the operation

before going into the Off mode.

• If you have connected an external

telephone or TAD, it is always available.

Turning the machine off 3

aPress the On/Off key. The LCD will tell

you that you cannot use the phone once

it is switched off.

Press Yes.

The LCD shows Shutting Down and

will stay on for a few seconds before

going off.

Turning the machine on 3

aPress the On/Off key.

Power Off setting 3

You can customize the machine's On/Off

key. The factory setting is

Fax Receive:On. Your machine will not

work when it is switched off, but it will clean

the print head periodically. If you turn this

setting to Fax Receive:Off, you can

receive faxes or calls even when the machine

is switched off. (See On/Off key on this page.)

aPress MENU.

bPress General Setup.

cPress aor b to choose

PwrOff Setting.

dPress and choose Fax Receive:Off

(or Fax Receive:On).

General setup 3

General setup

ePress Stop/Exit.

1You cannot receive a fax with Black Start or

Color Start.

2You can receive telephone calls by lifting the handset

3When an external TAD is connected and Easy

Receive is turned on.

4Set before you switch off the machine.

Mode Timer 3

The machine has four temporary mode keys

on the control panel: Fax, Scan, Copy and

Photo Capture. You can change the amount

of time the machine takes after the last Scan,

Copy or PhotoCapture operation before it

returns to Fax mode. If you choose Off, the

machine stays in the mode you used last.

aPress MENU.

bPress General Setup.

cPress Mode Timer.

dPress and choose 0 Sec, 30 Secs,

1 Min, 2 Mins, 5 Mins or Off.

ePress Stop/Exit.

MFC-790CW

On/Off

setting Receive

mode Available

operations

Fax Recei

ve:Off

(factory

setting)

— No machine

operations will be

available other

than cleaning the

print head.

Fax Recei

ve:On 12

Fax Only

Fax/Tel

Manual 3

Fax Receive

Easy Receive

Delayed Fax 4

Fax Forward 4

Paging 4

Fax Storage 4

Fax Preview 4

PC Fax Receive 4

Remote Retrieval 4

MC Fax Receive

Recording

Incoming Message

Easy Receive,

Delayed Fax 4

Fax Forward 4

Paging 4

Fax Storage 4

Fax Preview 4

PC Fax Receive 4

Remote Retrieval 4

Manual Easy Receive

Delayed Fax 4

Chapter 3

Paper settings 3

Paper Type 3

To get the best print quality, set the machine

for the type of paper you are using.

aPress MENU.

bPress General Setup.

cPress Paper Type.

dPress and choose Plain Paper,

Inkjet Paper, Brother BP71,

Other Glossy or Transparency.

ePress Stop/Exit.

Note

The machine ejects paper with printed

surfaces face up onto the paper tray in

front of the machine. When you use

transparencies or glossy paper, remove

each sheet at once to prevent smudging

or paper jams.

Paper Size 3

You can use five sizes of paper for printing

copies: Letter, Legal, A4, A5 and

4×6in.

(10 ×15 cm)

and three sizes for printing

faxes: Letter, Legal and A4. When you change

the size of paper you load in the machine, you

will need to change the paper size setting at

the same time so your machine can fit an

incoming fax on the page.

aPress MENU.

bPress General Setup.

cPress Paper Size.

dPress and choose Letter, Legal, A4,

A5 and 4"x6".

ePress Stop/Exit.

Volume Settings 3

Ring Volume 3

You can choose a range of ring volume

levels, from High to Off.

The machine will keep the new setting until

you change it.You can also change the

volume through the menu, by following the

instructions below:

Setting the Ring Volume from the

menu 3

aPress MENU.

bPress General Setup.

cPress aor b to choose Volume.

dPress Ring.

ePress and choose Low, Med, High or

Off.

fPress Stop/Exit.

Beeper Volume 3

When the beeper is on, the machine will beep

when you press a key, make a mistake or

after you send or receive a fax.

You can choose a range of volume levels,

from High to Off.

aPress MENU.

bPress General Setup.

cPress aor b to choose Volume.

dPress Beeper.

ePress and choose Low, Med, High or

Off.

fPress Stop/Exit.

General setup

Speaker Volume 3

You can choose a range of speaker volume

levels, from High to Off.

aPress MENU.

bPress General Setup.

cPress aor b to choose Volume.

dPress Speaker.

ePress and choose Low, Med, High or

Off.

fPress Stop/Exit.

Handset Volume

(MFC-790CW only) 3

aPress MENU.

bPress General Setup.

cPress aor b to choose Volume.

dPress Handset.

ePress and choose Low or High.

fPress Stop/Exit.

Note

• You can adjust the handset volume any

time you are talking on the telephone.

There are two handset volume levels, Low

and High. The default setting is Low.

•Press dor c to adjust the volume level.

The LCD shows the setting you are

choosing. The new setting will remain until

you change it again.

Choosing the Handset

Volume (For Volume Amplify)

(MFC-790CW only) 3

Before you begin to use the machine, you

must decide if you need to set the handset

volume to Volume Amplify: On for a user

who is hearing-impaired. The AMPLIFY

volume level complies with FCC standards.

Volume Amplify: Off

This default setting is appropriate if none of

the users are hearing-impaired. During a

conversation, users can press dor c on the

control panel to adjust the volume to Low or

High. When the handset is replaced, the

handset volume will remain until you change

it again.

Chapter 3

Volume Amplify: On -

Temporary

This setting is appropriate if some of the

users are hearing-impaired. During a

conversation, users can press dor con the

control panel to adjust the volume to Low,

High or Amplify. When the handset is

replaced, the handset volume returns to the

default setting of Low.

Volume Amplify: On -

Permanent

Choose Volume Amplify: On -Permanent

if all of the users are hearing-impaired. During

a conversation, users can press dor c on the

control panel to adjust the volume to Low,

High or Amplify. When the handset is

replaced, the handset volume returns to the

default setting of Amplify.

Note

When you press dor c on the control

panel to adjust the volume, the LCD

shows the setting you are choosing. Each

key press changes the volume to the next

setting.

WARNING

It is important that you do NOT choose

Permanent unless ALL the users are

hearing-impaired. Otherwise, the default

setting of Amplify may damage the

hearing of some users.

Automatic Daylight

Savings Time 3

You can set the machine to change

automatically for daylight savings time. It will

reset itself forward one hour in the Spring and

backward one hour in the Fall. Make sure you

have set the correct date and time in the

Date&Time setting.

The factory setting is Off, so you will have to

turn on Automatic Daylight Saving Time as

follows.

aPress MENU.

bPress General Setup.

cPress aor b to choose

Auto Daylight.

dPress and choose On (or Off).

ePress Stop/Exit.

General setup

Sleep Mode 3

You can choose how long the machine must

be idle (from 1 to 60 minutes) before it goes

into sleep mode. The timer will restart if any

operation is carried out on the machine. The

default setting is 10 minutes.

aPress MENU.

bPress General Setup.

cPress aor b to choose

Sleep Mode.

dPress and choose 1 Min, 2 Mins,

3 Mins, 5 Mins, 10 Mins, 30 Mins

or 60 Mins, which is the length of time

the machine is idle before entering sleep

mode.

ePress Stop/Exit.

LCD screen 3

LCD Contrast 3

You can adjust the LCD contrast for a sharper

and more vivid display. If you are having

difficulty reading the LCD, try changing the

contrast setting.

aPress MENU.

bPress General Setup.

cPress aor b to choose

LCD Settings.

dPress LCD Contrast.

ePress and choose Light, Med or Dark.

fPress Stop/Exit.

Setting the backlight

brightness 3

You can adjust the brightness of the LCD

backlight. If you are having difficulty reading

the LCD, try changing the brightness setting.

aPress MENU.

bPress General Setup.

cPress aor b to choose

LCD Settings.

dPress Backlight.

ePress and choose Light, Med or Dark.

fPress Stop/Exit.

Setting the Dim Timer for the

backlight 3

You can set how long the LCD backlight stays

on after the last key press.

aPress MENU.

Chapter 3

bPress General Setup.

cPress aor b to choose

LCD Settings.

dPress Dim Timer.

ePress and choose 10Secs, 20Secs,

30Secs or Off.

fPress Stop/Exit.

Memory Security 4

Memory Security lets you prevent

unauthorized access to the machine. You will

not be able to continue to schedule Delayed

Faxes or Polling jobs. However, any pre-

scheduled Delayed Faxes will be sent even if

you turn on Memory Security, so they will not

be lost.

While Memory Security is On, the following

operations are available:

Receiving faxes into memory (limited by

memory capacity)

Fax Forwarding (If Fax Forwarding was

already On)

Paging (If Paging was already On)

Remote retrieval (If Fax Storage was

already On)

Cordless handset (MFC-990CW only)

• Making a call

• Receiving a call

• Viewing Caller ID (with subscriber

service)

While Memory Security is Off, the following

operations are NOT available:

Printing received faxes

Sending faxes

Copying

PC printing

Scanning

PhotoCapture

PC Fax Receive

Cordless handset (MFC-990CW only)

• Intercom

• Transfer a call

• Register cordless handset

Operation from control panel

Note

• To print the faxes in memory, turn off

Memory Security.

• You must turn off PC Fax Receive before

you can turn on Memory Security.

• If you forget the Memory Security

password, please call Brother Customer

Service.

Setting and changing the

memory security password 4

Note

If you have already set the password, you

will not need to set it again.

Setting a password for the first time 4

aPress MENU.

bPress aor b to choose Fax.

cPress aor b to choose

Miscellaneous.

dPress and choose Mem Security.

eEnter a 4-digit number for the password.

Press OK.

fWhen the LCD shows Verify:,

re-enter the password.

Press OK.

gPress Stop/Exit.

Changing your memory security

password 4

aPress MENU.

bPress aor b to choose Fax.

Security features 4

Chapter 4

cPress aor b to choose

Miscellaneous.

dPress Mem Security.

ePress and choose Set Password.

fEnter the registered 4-digit number for

the current password.

Press OK.

gEnter a 4-digit number for a new

password.

Press OK.

hWhen the LCD shows Verify:,

re-enter the new password.

Press OK.

iPress Stop/Exit.

Turning the memory security

on/off 4

Turning on the memory security lock 4

aPress MENU.

bPress aor b to choose Fax.

cPress aor b to choose

Miscellaneous.

dPress Mem Security.

ePress and choose Set Security.

fEnter the registered 4-digit password.

Press OK.

The machine goes offline and the LCD

shows Secure Mode.

Note

If there is a power failure the data will stay

in memory for approximately 24 hours.

Turning off the memory security 4

aPress Unlock.

bEnter the registered 4-digit password.

Press OK.

Memory Security is automatically turned

off.

Note

If you enter the wrong password, the LCD

shows Wrong Password and stays

offline. The machine will stay in Secure

mode until the registered password is

entered.

Section II

Fax II

Sending a Fax 34

Receiving a Fax 43

Telephone Services and External devices 59

Dialing and storing numbers 71

Message Center 78

Printing Reports 83

Entering Fax mode 5

When the machine is idle, the time appears

on the LCD. When you want to send a fax, or

change fax send or receive settings, press

the (Fax) key to illuminate it in blue.

The LCD shows:

Press dor c to scroll through the Fax key

options. Some functions are only available

when sending black & white faxes.

Fax Resolution (See page 38.)

Contrast (See page 38.)

Broadcasting (See page 37.)

Preview (See page 36.)

Delayed Fax (See page 40.)

Batch TX (See page 40.)

Real Time TX (See page 39.)

Polled TX (See page 86.)

Polling RX (See page 85.)

Overseas Mode (See page 40.)

Scan Size (See page 35.)

Set New Default (See page 41.)

Factory Reset (See page 41.)

Press the option you want.

Faxing from the ADF 5

aPress (Fax).

bPlace the document face down in the

ADF. (See Using the ADF on page 21.)

cEnter the fax number using the dial pad.

You can also enter the fax number by

pressing Speed Dial, press the

number you want and press

Send a fax.

(For details, see How to Dial

on page 71.)

Note

You can preview a fax message before

sending it by setting Preview to On.

For details, see(See How to preview an

outgoing fax on page 36.)

dPress Black Start or Color Start.

The machine starts scanning the

document.

Note

• To cancel, press Stop/Exit.

• If you send a black & white fax when the

memory is full it will be sent in real time.

Sending a Fax 5

Sending a Fax

Faxing from the scanner glass

You can use the scanner glass to fax pages

of a book one at a time. The document can be

up to Letter or A4 size.

You cannot send color faxes with multiple

pages.

Note

Since you can only scan one page at a

time, it is easier to use the ADF if you are

sending a multiple page document.

aPress (Fax).

bLoad your document face down on the

scanner glass. (See Using the scanner

glass on page 22.)

cEnter the fax number using the dial pad.

You can also enter the fax number by

pressing Speed Dial and press

Send a fax.

Note

You can preview a fax message before

sending it by pressing Fax Preview. For

details, see How to preview an outgoing

fax on page 36.)

dPress Black Start or Color Start.

If you press Black Start, the

machine starts scanning the first

page. Go to step e.

If you press Color Start, the

machine starts sending the

document.

eDo one of the following:

To send a single page, press No (or

press Black Start again).

The machine starts sending the

document.



To send more than one page, press

Yes

and go to step

fPlace the next page on the scanner

glass.

Press OK.

The machine starts scanning the page.

(Repeat steps e and f for each

additional page.)

Glass Scan Size 5

To fax a Letter or A4 size document from the

scanner glass, you need to change the Scan

Size setting. The default setting is Letter.

aPress (Fax).

bPress dor c to choose Scan Size.

cPress A4 (or Letter).

Note

You can save the setting you use most

often by setting it as default. (See Setting

your changes as the new default

on page 41.)

Color fax transmission 5

Your machine can send a color fax to

machines that support this feature.

Color faxes cannot be stored in the memory.

When you send a color fax, the machine will

send it in real time (even if Real Time TX is

set to Off).

Chapter 5

How to preview an outgoing

fax 5

You can preview a fax message before you

send it. You must set the Real Time

Transmission and Polling RX to off before

you use this feature.

aPress (Fax).

bPress Preview.

cPress and choose On.

dLoad the document.

eEnter the fax number using the dial pad.

You can also enter the fax number by

pressing Speed Dial and press

Send a fax. (For details, see How to

Dial on page 71.)

fPress Black Start.

The machine starts scanning the

document and the outgoing fax appears

on the LCD.

When the fax is open, press More. The

buttons will appear on the LCD and

perform the operations shown below.

Note

• If you preview a color fax before it is sent,

you will only be able to send it in black &

white. To send a color fax turn the

Preview setting Off.

• The fax message in the memory will be

sent and then erased when you press

Black Start.

• The LCD will display the outgoing fax each

time you send fax until you set the

Preview to Off.

Canceling a fax in progress 5

If you want to cancel a fax while the machine

is scanning, dialing or sending, press

Stop/Exit.

Button Description

Enlarge the fax.

Reduce the fax.

a or bScroll vertically.

d or cScroll horizontally.

Rotate the fax clockwise.

Go back to the previous page.

Go to the next page.

Sending a Fax

Broadcasting

(Black & White only) 5

Broadcasting is when the same fax message

is automatically sent to more than one fax

number. You can include Groups, Speed Dial

numbers and up to 50 manually dialed

numbers in the same broadcast.

After the broadcast is finished, a Broadcast

Report will be printed.

aPress (Fax).

bLoad your document.

cPress and choose Broadcast.

dYou can add numbers to the broadcast

in the following ways:

Press Add Number and enter the

number using a dial pad.

Press OK.

Press Speed Dial. Press to

change Alphabetical Order or

Numerical Order for search. Press

and choose the locations you want to

send a fax.

Press OK.

eAfter you have entered all the fax

numbers by repeating step d, press OK.

fPress Black Start.

Note

•

If you have not used up any of the numbers

for Groups, you can broadcast up to

250 different numbers.

• The available memory will vary depending

on the types of jobs in the memory and the

number of locations used for

broadcasting. If you broadcast to the

maximum numbers available, you will not

be able to use dual access and delayed

fax.

• If the memory is full, press Stop/Exit to

stop the job. If more than one page has

been scanned, press Black Start to send

the portion that is in the memory.

Canceling a Broadcast in

progress 5

aPress MENU.

bPress aor b to choose Fax.

cPress aor b to choose

Remaining Jobs.

The LCD will show the fax number being

dialed and the Broadcast job number.

dPress and choose the number you want

to cancel, and press OK.

The LCD will ask you the following

message:

Cancel Job?

Press

Yes

to cancel the number being

dialed.

fDo one of the following:

If you want to cancel other number

repeat step d and step e.

If you do not want to delete any more

numbers, go step g

gPress Stop/Exit.

Chapter 5

Additional sending

operations 5

Sending faxes using multiple

settings 5

When you send a fax you can choose any

combination of these settings: resolution,

contrast, overseas mode, delayed fax timer,

polling transmission and real time

transmission.

aPress (Fax).

The LCD shows:

bPress dor c to choose a setting you

want to change.

cPress and choose an option.

dRepeat steps bto c to change more

settings.

Note

• Most settings are temporary and the

machine returns to its default settings after

you send a fax.

• You can save some of the settings you

use most often by setting them as default.

These settings will stay until you change

them again. (See Setting your changes as

the new default on page 41.)

Contrast 5

If your document is very light or very dark, you

may want to change the contrast. For most

documents the factory setting Auto can be

used. It automatically chooses the suitable

contrast for your document.

Use Light when sending a light document.

Use Dark when sending a dark document.

aPress (Fax).

bPress Contrast.

cPress and choose Auto, Light or

Dark.

Note

Even if you choose Light or Dark, the

machine will send the fax using the Auto

setting in any of the following conditions:

• When you send a color fax.

• When you choose Photo as the Fax

Resolution.

Changing fax resolution 5

The quality of a fax can be improved by

changing the fax resolution.

aPress (Fax).

bPress Fax Resolution.

cPress the resolution you want.

Note

You can choose four different resolution

settings for black & white faxes and two for

color.

Black & White

Standard Suitable for most typed

documents.

Sending a Fax

If you choose S.Fine or Photo and then

use the Color Start key to send a fax, the

machine will send the fax using the Fine

setting.

Dual access

(Black & White only) 5

You can dial a number and start scanning the

fax into memory—even when the machine is

sending from memory, receiving faxes or

printing PC data. The LCD shows the new job

number and available memory.

The number of pages you can scan into the

memory will vary depending on the data that

is printed on them.

Note

If the Out of Memory message appears

while scanning a document, press

Stop/Exit to cancel or Black Start to send

the scanned pages.

Real time transmission 5

When you are sending a fax, the machine will

scan the document into the memory before

sending. Then, as soon as the telephone line

is free, the machine will start dialing and

sending.

If the memory is full or you are sending a color

fax, the machine will send the document in

real time (even if Real Time TX is set to

Off).

Sometimes, you may want to send an

important document immediately, without

waiting for memory transmission. You can

turn on Real Time TX.

aPress (Fax).

bPress dor c to choose Real Time TX.

cPress On.

Note

In real time transmission, the automatic

redial feature does not work when using

the scanner glass.

Fine Good for small print and

transmits a little slower than

Standard resolution.

S.Fine Good for small print or artwork

and transmits slower than Fine

resolution.

Photo Use when the document has

varying shades of gray or is a

photograph. This has the

slowest transmission.

Color

Standard Suitable for most typed

documents.

Fine Use when the document is a

photograph. The transmission

time is slower than Standard

resolution.

Black & White

Chapter 5

Overseas Mode 5

If you are having difficulty sending a fax

overseas due to possible interference on the

telephone line, we recommend that you turn

on the Overseas mode. After you send a fax

using this feature, the feature will turn itself

off.

aPress (Fax).

bLoad your document.

cPress dor c to choose

Overseas Mode.

dPress and choose On (or Off).

Delayed Faxing

(Black & White only) 5

During the day you can store up to 50 faxes

in the memory to be sent within 24-hours.

These faxes will be sent at the time of day you

enter in step e.

aPress (Fax).

bLoad your document.

cPress dor c to choose Delayed Fax.

dPress and choose On.

eEnter the time you want the fax to be

sent (in 24-hour format).

(For example, enter 19:45 for 7:45 PM.)

Press OK.

Note

The number of pages you can scan into

the memory depends on the amount of

data that is printed on each page.

Delayed Batch Transmission

(Black & White only) 5

Before sending the delayed faxes, your

machine will help you economize by sorting

all the faxes in the memory by destination and

scheduled time. All delayed faxes that are

scheduled to be sent at the same time to the

same fax number will be sent as one fax to

save transmission time.

aPress (Fax).

bPress dor c to choose Batch TX.

cPress and choose On.

dPress Stop/Exit.

Checking and canceling

waiting jobs 5

You can check which jobs are still waiting in

the memory to be sent and cancel a job. (If

there are no jobs, the LCD shows

No Jobs Waiting.)

aPress Menu.

bPress Fax.

cPress aor b to choose

Remaining Jobs.

Any waiting jobs appear on the LCD.

dPress aor b to scroll through the jobs

and choose the job you want to cancel.

Press OK.

eDo one of the following:

To cancel, press Yes.

If you want to cancel another job go

to step d.

To exit without canceling, press No.

fWhen you have finished, press

Stop/Exit.

Brother 8CAG19 Multi-Function Center User Manual MFC 490 UG combine

Brother Industries, Ltd. Multi-Function Center MFC 490 UG combine

manual

Navigation menu

Namespaces

Views

Navigation