Cambium Networks XS35004 XS-3500 Wireless LAN Array User Manual xirrus
Xirrus, Inc. XS-3500 Wireless LAN Array xirrus
Contents
- 1. Users Manual Part 1
- 2. Users Manual Part 2
- 3. Users Manual Part 3
- 4. Users Manual Part 4
- 5. Users Manual Part 5
Users Manual Part 1
User’s Guide XS 3900 Wireless LAN Array November 3rd, 2005 3700 3500 Wireless LAN Array XS-3900, XS-3700, XS-3500 All rights reserved. This document may not be reproduced or disclosed in whole or in part by any means without the written consent of Xirrus, Inc. Part Number: 800-0006-001 (Revision C) Copyright © 2005 Xirrus, Inc. 370 North Westlake Blvd, Suite 200 Westlake Village, CA 91362 USA www.xirrus.com Trademarks is a trademark of Xirrus, Inc. All other trademarks and brand names are marks of their respective holders. Notices FCC Notice This device complies with Part 15 of the FCC Rules, with operation subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause unwanted operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate RF energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following safety measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Consult the dealer or an experienced wireless technician for help. Use of a shielded twisted pair (STP) cable must be used for all Ethernet connections in order to comply with EMC requirements. RF Radiation Hazard Warning To ensure compliance with FCC RF exposure requirements, this device must be installed in a location where the antennas of the device will have a minimum distance of at least 25 cm (9.84 inches) from all persons. Using higher gain antennas and types of antennas not certified for use with this product is not allowed. The device shall not be co-located with another transmitter. Non-Modification Statement Unauthorized changes or modifications to the device are not permitted. Use only the supplied internal antenna, or external antennas supplied by the manufacturer. Modifications to the device will void the warranty and may violate FCC regulations. Please go to the Xirrus Web site for a list of all approved antennas. Indoor Use This product has been designed for indoor use. Operation of channels in the 5150MHz to 5250MHz band is permitted indoors only to reduce the potential for harmful interference to co-channel mobile satellite systems. Maximum Antenna Gain Currently, the maximum antenna gain for external antennas is limited to 5.2dBi for operation in the 2400MHz to 2483.5MHz, 5250MHz to 5350MHz and 5725MHz to 5825MHz bands. The antenna gains must not exceed maximum EIRP limits set by the FCC / Industry Canada. High Power Radars High power radars are allocated as primary users (meaning they have priority) in the 5250MHz to 5350MHz and 5650MHz to 5850MHz bands. These radars could cause interference and/or damage to LELAN devices used in Canada. Industry Canada Notice and Marking This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that required for successful communication. EU Directive 1999/5/EC Compliance Information This section contains compliance information for the Xirrus Wireless LAN Array family of products, which includes the XS-3900, XS-3700 and XS-3500. The compliance information contained in this section is relevant to the European Union and other countries that have implemented the EU Directive 1999/5/EC. Declaration of Conformity Cesky [Czech] Toto zahzeni je v souladu se základnimi požadavky a ostatnimi odpovidajcimi ustano veni mi Smě rnice 1999/5/EC. Dansk [Danish] Dette udstyr er i overensstemmelse med de væsentlige krav og andre relevante bestemmelser i Direktiv 1999/5/EF. Deutsch [German] Dieses Gerat entspricht den grundlegenden Anforderungen und den weiteren entsprechenden Vorgaben der Richtinie 1999/5/EU. Eesti [Estonian] See seande vastab direktiivi 1999/5/EU olulistele nöuetele ja teistele as jakohastele sätetele. English This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español [Spain] Este equipo cump le con los requisitos esenciales asi como con otras disposiciones de la Directiva 1999/5/ CE. Ελληνυκη [Greek] Αυτόζ ο εξοπλτσµόζ είναι σε συµµόρφωση µε τιζ ουσιώδειζ απαιτήσειζ και ύλλεζ σχετικέζ διατάξειζ τηζ Οδηγιαζ 1999/5/EC. Français [French] Cet appareil est conforme aux exigences essentielles et aux autres dispositions pertinentes de la Directive 1999/5/EC. ĺ slenska [Icelandic] Þetta tæki er samkvæmt grunnkröfum og öðrum viðeigandi ákvæðum Tilskipunar 1999/5/EC. Italiano [Italian] Questo apparato é conforme ai requisiti essenziali ed agli altri principi sanciti dalla Direttiva 1999/5/CE. Latviski [Latvian] Šī iekārta atbilst Direktīvas 1999/5/EK būtiskajā prasībām un citiem ar to saistītajiem noteikumiem. Lietuvių [Lithuanian] Šis įrenginys tenkina 1995/5/EB Direktyvos esminius reikalavimus ir kitas šios direktyvos nuostatas. Nederlands [Dutch] Dit apparant voldoet aan de essentiele eisen en andere van toepassing zijnde bepalingen van de Richtlijn 1995/5/EC. Malti [Maltese] Dan l-apparant huwa konformi mal-htigiet essenzjali u l-provedimenti l-ohra rilevanti tad-Direttiva 1999/ 5/EC. Margyar [Hungarian] Ez a készülék teljesiti az alapvetö követelményeket és más 1999/5/EK irányelvben meghatározott vonatkozó rendelkezéseket. Norsk [Norwegian] Dette utstyret er i samsvar med de grunnleggende krav og andre relevante bestemmelser i EU-direktiv 1999/5/EF. Polski [Polish] Urządzenie jest zgodne z ogólnymi wymaganiami oraz sczególnymi mi warunkami określony mi Dyrektywą. UE:1999/5/EC. Portuguès [Portugese] Este equipamento está em conformidade com os requisitos essenciais e outras provisões relevantes da Directiva 1999/5/EC. Slovensko [Slovenian] Ta naprava je skladna z bistvenimi zahtevami in ostalimi relevantnimi popoji Direktive 1999/5/EC. Slovensky [Slovak] Toto zariadenie je v zhode so základnými požadavkami a inými prislušnými nariadeniami direktiv : 1999/5/EC. Suomi [Finnish] Tämä laite täyttää direktiivin 1999/5//EY olennaiset vaatimukset ja on siinä asetettujen muiden laitetta koskevien määräysten mukainen. Svenska [Swedish] Denna utrustning är i överensstämmelse med de väsentliga kraven och andra relevanta bestämmelser i Direktiv 1999/5/EC. Assessment Criteria The following standards were applied during the assessment of the product against the requirements of the Directive 1999/5/EC: Radio: EN 301 893 and EN 300 328 (if applicable) EMC: EN 301 489-1 AND en 301 489-17 Safety: EN 50371 to EN 50385 CE Marking For the Xirrus Wireless LAN Array (XS-3900, XS-3700 and XS-3500), the CE mark and Class-2 identifier opposite are affixed to the equipment and its packaging: WEEE Compliance Natural resources were used in the production of this equipment. This equipment may contain hazardous substances that could impact the health of the environment. In order to avoid harm to the environment and consumption of natural resources, we encourage you to use appropriate take-back systems when disposing of this equipment. The appropriate take-back systems will reuse or recycle most of the materials of this equipment in a way that will not harm the environment. The crossed-out wheeled bin symbol (in accordance with European Standard EN 50419) invites you to use those take-back systems and advises you not to combine the material with refuse destined for a land fill. If you need more information on collection, re-use and recycling systems, please contact your local or regional waste administration. Please contact Xirrus for specific information on the environmental performance of our products. National Restrictions In the majority of the EU and other European countries, the 2.4 GHz and 5 GHz bands have been made available for the use of Wireless LANs. The following table provides an overview of the regulatory requirements in general that are applicable for the 2.4 GHz and 5 GHz bands. Frequency Band (MHz) Max Power Level (EIRP) (mW) Indoor ONLY Outdoor ONLY 2400–2483.5 100 X** 5150–5350* 200 5470–5725* 1000 *Dynamic frequency selection and Transmit Power Control is required in these frequency bands. **France is indoor use only in the upper end of the band. The requirements for any country may change at any time. Xirrus recommends that you check with local authorities for the current status of their national regulations for both 2.4 GHz and 5 GHz wireless LANs. The following countries have additional requirements or restrictions than those listed in the above table: Belgium The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link having a range exceeding 300 meters. Xirrus recommends checking at www.bipt.be for more details. Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT). Zie www.bipt.be voor meer gegevens. Les liasons sans fil pour une utilisation en extérieur d’une distance supérieure à 300 mèters doivent être notifiées à l’Institut Belge des services Postaux et des Télécommunications (IBPT). Visitez www.bipt.be pour de plus amples détails. France The use of the band from 5470 MHz to 5725 MHz is not allowed in France. The band from 5150 MHz to 5350 MHz can only be used indoors. If the product is used outdoors, the use of any 5 GHz frequency is not allowed, and power output is restricted in some pportions of the 2.4 GHz band. Refer to the following table or go to www.art-telecom.fr for more details. L’utilisation de la bande 5470 MHz à 5725 MHz n’est pas autorisée en France. La bande de 5150 MHz à 5350 MHz ne peut être utilisée qu’ à l’intérieur d’un bâtiment. Dans le cas d’une utilisation en extérieur aucune fréquence dans le bandes des 5 GHz n’est permise, tandis que la puissance est limitée dans certaines parties de la bande des 2.4 GHz. Reportez-vous à la suivre table ou visitez www.art-telecom.fr pour de plus amples détails. The following table shows the applicable power levels for 2.4 GHz and 5 GHz in France (Puissances utilisables dans les bandes 2.4 GHz et 5 GHz en France). Frequency Range (MHz) Power (EIRP) Indoor (Intérieur) 2400–2483.5 5150–5350 5470–5725 100 mW (20 dBm) 200 mW (23 dBm) Not allowed (Interdit) Outdoor (Extérieur) 2400–2454 2454–2483.5 5150–5350 5470–5725 100 mW (20 dBm) 10 mW (10 dBm) Not allowed (Interdit) Not allowed (Interdit) Location Greece A license from EETT is required for the outdoor operation in the 5470 MHz to 5725 MHz band. Xirrus recommends checking www.eett.gr for more details. Ç äç éïõñãβάéêô ùíåîùôåñéêï ñïõóôç æ íçóõ íïô ôùí 5470–5725 ÌÇz å éôñ åôάéùíï åôÜά üÜäåéά ôçò ÅÅÔÔ, ïõ ïñçãåβôάé óôåñά ά ü ó öùíç ãí ç ôïõ ÃÅÅÈÁ. åñéóóüôåñåò ëå ôïì ñåéåùóôï www.eett.gr Italy This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner’s property, its use requires a “general authorization.” pplease check with www.communicazioni.it/it/ for more details. Questo prodotto é conforme alla specifiche di Interfaccia Radio Nazionali e rispetta il Piano Nazionale di ripartizione delle frequenze in Italia. Se non viene installato all’interno del proprio fondo, l’utilizzo di prodotti wireless LAN richiede una “autorizzazione Generale.” Consultare www.communicazioni.it/it/ per maggiori dettagli. Noway, Switzerland and Liechtenstein Although Norway, Switzerland and Liechtenstein are not EU member states, the EU Directive 1999/5/EC has also been implemented in those countries. Calculating the Maximum Output Power The regulatory limits for maximum output power are specified in EIRP (radiated power). The EIRP level of a device can be calculated by adding the gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm). Antennas The Xirrus Wireless LAN Array family of products employs integrated antennas that cannot be removed and which are not user accessible. Nevertheless, as regulatory limits are not the same throughout the EU, users may need to adjust the conducted power setting for the radio to meet the EIRP limits applicable in their country or region. Adjustments can be made from the product’s management interface—either Web Management Interface (WMI) or Command Line Interface(CLI). Operating Frequency The operating frequency in a wireless LAN is determined by the access point. As such, it is important that the access point is correctly configured to meet the local regulations. See National Restrictions in this section for more information. If you still have questions regarding the compliance of Xirrus products or you cannot find the information you are looking for, please contact us at: Xirrus, Inc. 370 North Westlake Blvd, Suite 200 Westlake Village, CA 91362 USA Tel: 1.805.497.0955 Fax: 1.805.449.1180 www.xirrus.com Safety Warnings Safety Warnings Read all user documentation before powering this device. All Xirrus interconnected equipment should be contained indoors. This product is not suitable for outdoor operation. Please verify the integrity of the system ground prior to installing Xirrus equipment. Additionally, verify that the ambient operating temperature does not exceed 50°C. Explosive Device Proximity Warning Do not operate the XS-3900/XS-3700/XS-3500 unit near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Lightning Activity Warning Do not work on the XS-3900/XS-3700/XS-3500 or connect or disconnect cables during periods of lightning activity. Circuit Breaker Warning The XS-3900/XS-3700/XS-3500 relies on the building’s installation for over current protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A (U.S.) or 240 VAC, 10A (International) is used on all current-carrying conductors. Translated safety warnings appear on the following page. Translated Safety Warnings Avertissements de Sécurité Sécurité Lisez l'ensemble de la documentation utilisateur avant de mettre cet appareil sous tension. Tous les équipements Xirrus interconnectés doivent être installés en intérieur. Ce produit n'est pas conçu pour être utilisé en extérieur. Veuillez vérifier l'intégrité de la terre du système avant d'installer des équipements Xirrus. Vérifiez également que la température de fonctionnement ambiante n'excède pas 50°C. Proximité d'appareils explosifs N'utilisez pas l'unité XS-3900/XS-3700/XS-3500 à proximité d'amorces non blindées ou dans un environnement explosif, à moins que l'appareil n'ait été spécifiquement modifié pour un tel usage. Foudre N'utilisez pas l'unité XS-3900/XS-3700/XS-3500 et ne branchez pas ou ne débranchez pas de câbles en cas de foudre. Disjoncteur L'unité XS-3900/XS-3700/XS-3500 dépend de l'installation du bâtiment pour ce qui est de la protection contre les surintensités. Assurez-vous qu'un fusible ou qu'un disjoncteur de 120 Vca, 15 A (États-Unis) ou de 240 Vca, 10 A (International) maximum est utilisé sur tous les conducteurs de courant. Software Warranty and License Agreement PLEASE READ THIS SOFTWARE LICENSE AGREEMENT CAREFULLY BEFORE DOWNLOADING OR USING THE SOFTWARE. BY USING ANY LICENSED MATERIALS OR THE EQUIPMENT THAT CONTAINS THIS PRODUCT, YOU ACKNOWLDEGE THAT YOU HAVE READ AND UNDERSTOOD ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT AND THAT YOU ARE CONSENTING TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, RETURN THE UNUSED PRODUCT TO THE PLACE OF PURCHASE FOR A FULL REFUND. Single User License Grant: Xirrus, Inc. ("Xirrus") and its suppliers grant to Customer ("Customer") a nonexclusive and nontransferable license to use the Xirrus software and related documentation ("Software") in object code form solely on a single central processing unit owned or leased by Customer or otherwise embedded in equipment provided by Xirrus. Multiple-Users License Grant: Xirrus Inc. ("Xirrus") and its suppliers grant to Customer ("Customer") a nonexclusive and nontransferable license to use the Xirrus software and related documentation ("Software") in object code form: (i) installed in a single location on a hard disk or other storage device on up to the number of computers owned or leased by Customer for which Customer has paid a license fee ("Permitted Number of Computers"); or (ii) provided the Software is configured for network use, installed on a single file server for use on a single local area network for either (but not both) of the following purposes: (a) permanent installation onto a hard disk or other storage device on up to the Permitted Number of Computers; or (b) use of the Software over such network, provided the number of computers connected to the server does not exceed the Permitted Number of Computers. Customer agrees to (i) only use the programs contained in the Software for which Customer has paid a license fee (or in the case of an evaluation copy, those programs Customer is authorized to evaluate), (ii) not use any component of the Software or Equipment other than solely in conjunction with operation of the Software and as applicable, Equipment, (iii) unbundle any component of the Software or Equipment, (iv) use any component of the Software for the development of or in conjunction with any software application intended for resale that employs any such component, (v) use the Licensed Materials or Equipment in life support systems, human implantation, nuclear facilities or systems or any other application where failure could lead to a loss of life or catastrophic property damage, or (vi) cause or permit any third party to do any of the foregoing. Xirrus may provide updates, corrections, enhancements, modifications or bug fixes for the Software ("Updates") to Licensee. Any such Update shall be deemed part of the Software and subject to the license and all other terms and conditions hereunder. Customer grants to Xirrus or its independent accountants the right to examine its books, records and accounts during Customer's normal business hours to verify compliance with the above provisions. In the event such audit discloses that the Permitted Number of Computers is exceeded, Customer shall promptly pay to Xirrus the appropriate license fee for the additional computers or users. At Xirrus' option, Xirrus may terminate this license for failure to pay the required license fee. Customer may make one (1) archival copy of the Software provided Customer affixes to such copy all copyright, confidentiality, and proprietary notices that appear on the original. EXCEPT AS EXPRESSLY AUTHORIZED ABOVE, CUSTOMER SHALL NOT: COPY, IN WHOLE OR IN PART, SOFTWARE OR DOCUMENTATION; MODIFY THE SOFTWARE; REVERSE COMPILE OR REVERSE ASSEMBLE ALL OR ANY PORTION OF THE SOFTWARE; OR RENT, LEASE, DISTRIBUTE, SELL, OR CREATE DERIVATIVE WORKS OF THE SOFTWARE. Customer agrees that aspects of the licensed materials, including the specific design and structure of individual programs, constitute trade secrets and/or copyrighted material of Xirrus. Customer agrees not to disclose, provide, or otherwise make available such trade secrets or copyrighted material in any form to any third party without the prior written consent of Xirrus. Customer agrees to implement reasonable security measures to protect such trade secrets and copyrighted material. Title to Software and documentation shall remain solely with Xirrus. OWNERSHIP. Xirrus or its suppliers own and shall retain all right, title and interest (including without limitation all intellectual property rights) in and to the Software and any Update, whether or not made by Xirrus. Licensee acknowledges that the licenses granted under this Agreement do not provide Licensee with title to or ownership of the Software, but only a right of limited use under the terms and conditions of this Agreement. All information or feedback provided by Licensee to Xirrus with respect to the Software or Equipment shall be Xirrus' property and deemed confidential information of Xirrus. LIMITED WARRANTY. Xirrus warrants that for a period of ninety (90) days from purchase (i) the media on which the Software is furnished will be free of defects in materials and workmanship under normal use, and (ii) the Software substantially conforms to its published specifications. Except for the foregoing, the Software is provided AS IS. This limited warranty extends only to Customer as the original licensee. Customer's exclusive remedy and the entire liability of Xirrus and its suppliers under this limited warranty will be, at Xirrus' or its service center's option, repair, replacement, or refund (if a standalone product) of the Software. In no event does Xirrus warrant that the Software is error free or that Customer will be able to operate the Software without problems or interruptions. This warranty does not apply if the software (a) has been altered, except by Xirrus, (b) has not been installed, operated, repaired, or maintained in accordance with instructions supplied by Xirrus, (c) has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident, or (d) is used in ultrahazardous activities. DISCLAIMER. EXCEPT AS SPECIFIED IN THIS WARRANTY, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW. IN NO EVENT WILL XIRRUS OR ITS SUPPLIERS BE LIABLE FOR ANY LOST REVENUE, PROFIT, OR DATA, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE EVEN IF XIRRUS OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall Xirrus' or its suppliers' liability to Customer, whether in contract, tort (including negligence), or otherwise, exceed the price paid by Customer. The foregoing limitations shall apply even if the above-stated warranty fails of its essential purpose. SOME STATES DO NOT ALLOW LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. The above warranty DOES NOT apply to any beta software, any software made available for testing or demonstration purposes, any temporary software modules or any software for which Xirrus does not receive a license fee. All such software products are provided AS IS without any warranty whatsoever. This License is effective until terminated. Customer may terminate this License at any time by destroying all copies of Software including any documentation. This License will terminate immediately without notice from Xirrus if Customer fails to comply with any provision of this License. Upon termination, Customer must destroy all copies of Software. Software, including technical data, is subject to U.S. export control laws, including the U.S. Export Administration Act and its associated regulations, and may be subject to export or import regulations in other countries. Customer agrees to comply strictly with all such regulations and acknowledges that it has the responsibility to obtain licenses to export, re-export, or import Software. This License shall be governed by and construed in accordance with the laws of the State of California, United States of America, as if performed wholly within the state and without giving effect to the principles of conflict of law. Customer may not assign or transfer any of its rights or delegate any of its obligations under this agreement. No delay, failure or waiver by either party to exercise any right or remedy under this agreement shall operate to waive any exercise of such right or remedy or any other right or remedy. If any portion hereof is found to be void or unenforceable, the remaining provisions of this License shall remain in full force and effect. This License constitutes the entire License between the parties with respect to the use of the Software. Restricted Rights - Xirrus' software is provided to non-Department of Defense agencies with RESTRICTED RIGHTS and its supporting documentation is provided with LIMITED RIGHTS. Use, duplication, or disclosure by the Government is subject to the restrictions as set forth in subparagraph "C" of the Commercial Computer Software - Restricted Rights clause at FAR 52.227-19. In the event the sale is to a Department of Defense agency, the government's rights in software, supporting documentation, and technical data are governed by the restrictions in the Technical Data Commercial Items clause at DFARS 252.227-7015 and DFARS 227.7202. Manufacturer is Xirrus, Inc. 370 North Westlake Blvd, Suite 200 Westlake Village, CA 91362. PROPRIETARY NOTICES. Customer shall maintain and reproduce all copyright and other proprietary notices on all copies of the Software in the same form and manner that such notices are included on the Software. Hardware Warranty Agreement PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THIS PRODUCT BY USING THIS PRODUCT, YOU ACKNOWLDEGE THAT YOU HAVE READ AND UNDERSTOOD ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT AND THAT YOU ARE CONSENTING TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, RETURN THE UNUSED PRODUCT TO THE PLACE OF PURCHASE FOR A FULL REFUND. LIMITED WARRANTY. Xirrus warrants that for a period of one year from the date of purchase by the original purchaser ("Customer"): (i) the Xirrus Equipment ("Equipment") will be free of defects in materials and workmanship under normal use; and (ii) the Equipment substantially conforms to its published specifications. Except for the foregoing, the Equipment is provided AS IS. This limited warranty extends only to Customer as the original purchaser. Customer's exclusive remedy and the entire liability of Xirrus and its suppliers under this limited warranty will be, at Xirrus' option, repair, replacement, or refund of the Equipment if reported (or, upon request, returned) to the party supplying the Equipment to Customer. In no event does Xirrus warrant that the Equipment is error free or that Customer will be able to operate the Equipment without problems or interruptions. This warranty does not apply if the Equipment (a) has been altered, except by Xirrus, (b) has not been installed, operated, repaired, or maintained in accordance with instructions supplied by Xirrus, (c) has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident, or (d) is used in ultrahazardous activities. DISCLAIMER. EXCEPT AS SPECIFIED IN THIS WARRANTY, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW. IN NO EVENT WILL XIRRUS OR ITS SUPPLIERS BE LIABLE FOR ANY LOST REVENUE, PROFIT, OR DATA, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE THE EQUIPMENT EVEN IF XIRRUS OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall Xirrus' or its suppliers' liability to Customer, whether in contract, tort (including negligence), or otherwise, exceed the price paid by Customer. The foregoing limitations shall apply even if the above-stated warranty fails of its essential purpose. SOME STATES DO NOT ALLOW LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. The above warranty DOES NOT apply to any evaluation Equipment made available for testing or demonstration purposes. All such Equipment is provided AS IS without any warranty whatsoever. Customer agrees the Equipment and related documentation shall not be used in life support systems, human implantation, nuclear facilities or systems or any other application where failure could lead to a loss of life or catastrophic property damage, or cause or permit any third party to do any of the foregoing. All information or feedback provided by Customer to Xirrus with respect to the Product shall be Xirrus' property and deemed confidential information of Xirrus. Equipment including technical data, is subject to U.S. export control laws, including the U.S. Export Administration Act and its associated regulations, and may be subject to export or import regulations in other countries. Customer agrees to comply strictly with all such regulations and acknowledges that it has the responsibility to obtain licenses to export, re-export, or import Equipment. This Agreement shall be governed by and construed in accordance with the laws of the State of California, United States of America, as if performed wholly within the state and without giving effect to the principles of conflict of law. If any portion hereof is found to be void or unenforceable, the remaining provisions of this Warranty shall remain in full force and effect. This Warranty constitutes the entire agreement between the parties with respect to the use of the Equipment. Manufacturer is Xirrus, Inc. 370 North Westlake Blvd #200 Westlake Village, CA 91362. Wireless LAN Array Table of Contents All topics listed in this Table of Contents are “clickable,” which means you can instantly jump to any selected topic with a click of your mouse button. Items that do not appear in the TOC list—they are part of the Front Matter, prior to this Table of Contents—include the following: Trademarks Notices EU Directive 1999/5/EC Compliance Information Safety Warnings Translated Safety Warnings Software Warranty and License Agreement Hardware Warranty Agreement List of Figures...................................................................................... ix Introduction ......................................................................................... 1 The Xirrus Family of Products ............................................................................... 1 Nomenclature .................................................................................................... 2 About this User’s Guide .......................................................................................... 2 Organization ...................................................................................................... 2 Notes and Cautions .......................................................................................... 4 Screen Images .................................................................................................... 4 Your User’s Guide as a PDF Document ........................................................ 4 Hyperlinks ......................................................................................................... 4 Why Choose the Xirrus Wireless LAN Array? .................................................... 5 Product Overview .................................................................................................... 6 Enterprise Class Security ................................................................................. 6 Deployment Flexibility .................................................................................... 7 Remote DC Power System (Optional) .................................................... 8 Enterprise Class Management ........................................................................ 9 Key Features and Benefits ..................................................................................... 10 High Capacity and High Performance ........................................................ 10 Extended Coverage ......................................................................................... 11 Non-Overlapping Channels .......................................................................... 12 Table of Contents Wireless LAN Array Secure Wireless Access .................................................................................. 12 Applications Enablement .............................................................................. 12 SDMA Optimization ...................................................................................... 12 Easy Deployment ............................................................................................ 12 Product Specifications (XS-3900 and XS-3700) .................................................. 13 Product Specifications (XS-3500) ......................................................................... 17 Installing the Xirrus Array................................................................ 21 Installation Prerequisites ...................................................................................... 21 Optional Network Components ................................................................... 23 Client Requirements ....................................................................................... 23 Planning Your Installation .................................................................................... 24 General Deployment Considerations .......................................................... 24 Coverage and Capacity Planning ................................................................. 25 Placement .................................................................................................. 25 RF Patterns ................................................................................................ 26 Calculating Areas .................................................................................... 27 Capacity and Cell Sizes ........................................................................... 28 Sample 802.11a Cells ............................................................................... 29 Fine Tuning Cell Sizes ............................................................................. 30 Roaming Considerations ........................................................................ 30 Allocating Channels ................................................................................ 31 Deployment Examples ............................................................................ 32 Failover Planning ............................................................................................ 33 Port Failover Protection .......................................................................... 33 Switch Failover Protection ..................................................................... 34 Power Planning ............................................................................................... 35 AC Power .................................................................................................. 35 Remote Distributed DC Power .............................................................. 35 Security Planning ............................................................................................ 35 Wireless Encryption ................................................................................ 35 Authentication ......................................................................................... 36 Network Management Planning .................................................................. 37 Deployment Summary ................................................................................... 38 Installation Workflow ........................................................................................... 39 Unpacking the Xirrus Array ................................................................................. 40 Installing Your Xirrus Wireless LAN Array ...................................................... 41 ii Table of Contents Wireless LAN Array Choosing a Location ....................................................................................... 41 Wiring Considerations ............................................................................ 42 Mounting the Unit .......................................................................................... 43 Attaching the T-Bar Clips ....................................................................... 44 Installing the Mounting Plate ................................................................ 45 Connecting the Cables ............................................................................ 46 Attaching the Array to the Mounting Plate (XS-3900) ....................... 47 Attaching the Array to the Mounting Plate (XS-3500) ....................... 48 Securing the Array ................................................................................... 49 Dismounting the Array ........................................................................... 50 Powering Up the Xirrus Wireless LAN Array ................................................... 51 Establishing Communication with the Array .................................................... 53 Using the Serial Port ....................................................................................... 53 Using the Ethernet Ports ................................................................................ 53 Logging In ........................................................................................................ 53 Performing the Express Setup Procedure ........................................................... 54 Kit Contents ..................................................................................................... 60 Tools Required ................................................................................................ 60 Mark the Wall Position .................................................................................. 61 Install the SNAPTOGGLE™ Toggle Bolts .................................................. 62 Attach the Mounting Plate to the Wall Mounting Bracket ....................... 63 Attach the Wall Mounting Bracket/Plate Assembly to the Wall ............ 63 Mount the Array ............................................................................................. 64 The Web Management Interface ................................................... 65 An Overview .......................................................................................................... 65 Content ............................................................................................................. 66 Structure ........................................................................................................... 67 Status Bar .................................................................................................. 68 Applying Configuration Changes ................................................................ 68 Character Restrictions .................................................................................... 68 Configuring the Xirrus Array............................................................ 69 Logging In ............................................................................................................... 69 Making Configuration Changes to the Array .................................................... 70 Array Status ..................................................................................................... 70 Express Setup .................................................................................................. 73 Table of Contents iii Wireless LAN Array Network Interfaces ......................................................................................... 79 Network Settings ..................................................................................... 80 Network Statistics .................................................................................... 84 DHCP Settings ......................................................................................... 85 DNS Settings ............................................................................................. 87 IAP Interfaces .................................................................................................. 89 IAP Settings .............................................................................................. 90 Global Settings ......................................................................................... 93 Global Settings .11a ................................................................................. 96 Global Settings .11bg ............................................................................... 99 IAP LED Settings ................................................................................... 102 Statistics ................................................................................................... 104 Statistics (for specific radios) ................................................................ 105 Statistics (for all radios) ........................................................................ 106 SSID ................................................................................................................. 107 Understanding SSIDs ............................................................................ 108 SSID Management ................................................................................. 109 Security ........................................................................................................... 112 Security Management ........................................................................... 113 Radius Server ......................................................................................... 118 Radius User ............................................................................................ 120 MAC Access List .................................................................................... 122 Admin Management ............................................................................. 124 Rogue AP List ......................................................................................... 126 Rogue Control List ................................................................................ 127 Stations ........................................................................................................... 129 Services ........................................................................................................... 130 Time Settings .......................................................................................... 131 System Log ............................................................................................. 133 SNMP ...................................................................................................... 135 Array Info ....................................................................................................... 137 Tools ................................................................................................................ 138 Show Config .................................................................................................. 140 Event Log ....................................................................................................... 142 The Command Line Interface ...................................................... 143 Establishing a Secure Shell (SSH) Connection ................................................. 143 iv Table of Contents Wireless LAN Array Basic Commands .................................................................................................. 144 Help ................................................................................................................ 144 Tab Key ........................................................................................................... 144 ? Key ............................................................................................................... 144 Save ................................................................................................................. 144 Show ............................................................................................................... 144 End .................................................................................................................. 144 Exit .................................................................................................................. 144 Quit ................................................................................................................. 144 No .................................................................................................................... 144 Command Modes ................................................................................................. 145 Configure Mode ............................................................................................ 145 Admin Mode .......................................................................................... 145 Contact Info Mode ................................................................................. 145 Date & Time Mode ................................................................................ 146 DHCP Mode ........................................................................................... 146 DNS Mode .............................................................................................. 146 Radius Mode .......................................................................................... 146 Run Test Mode ....................................................................................... 147 Security Mode ........................................................................................ 147 SNMP Mode ........................................................................................... 147 SSID Mode .............................................................................................. 147 Syslog Mode ........................................................................................... 148 Selecting Interfaces .............................................................................................. 148 Commands ............................................................................................................ 149 administrator ................................................................................................. 150 acl .................................................................................................................... 152 console ............................................................................................................ 153 contact-info .................................................................................................... 155 copy ................................................................................................................. 156 date-time ........................................................................................................ 157 dhcp-server .................................................................................................... 158 dir .................................................................................................................... 160 dns ................................................................................................................... 161 erase ................................................................................................................ 162 eth0 .................................................................................................................. 163 ftp .................................................................................................................... 165 Table of Contents Wireless LAN Array gig1 .................................................................................................................. 166 gig2 .................................................................................................................. 168 hostname ........................................................................................................ 170 iap .................................................................................................................... 171 iap global_settings ........................................................................................ 173 iap global_a_settings .................................................................................... 176 iap global_bg_settings .................................................................................. 178 location ........................................................................................................... 180 more ................................................................................................................ 181 radius-server .................................................................................................. 181 reboot .............................................................................................................. 183 reset ................................................................................................................. 184 run-script ........................................................................................................ 184 run-tests .......................................................................................................... 185 save ................................................................................................................. 187 security ........................................................................................................... 187 show ................................................................................................................ 190 snmp ............................................................................................................... 192 ssh .................................................................................................................... 193 syslog .............................................................................................................. 194 telnet ............................................................................................................... 195 Appendices..................................................................................... 197 Appendix A: Servicing the Xirrus Array ............................................................199 Removing the Access Panel ................................................................................ 200 Reinstalling the Access Panel ............................................................................. 202 Replacing the FLASH Memory Module ........................................................... 203 Replacing the Main System Memory ................................................................ 204 Replacing the Integrated Access Point Radio Module ................................... 205 Replacing the Power Supply Module ............................................................... 207 Appendix B: Quick Reference Guide ................................................................209 Review of WMI Pages ......................................................................................... 209 Factory Default Settings ...................................................................................... 213 Network Interfaces ....................................................................................... 213 Serial ........................................................................................................ 213 Gigabit 1 and Gigabit 2 ......................................................................... 213 vi Table of Contents Wireless LAN Array Fast Ethernet ........................................................................................... 214 Integrated Access Points (IAPs) .................................................................. 214 Server Settings ............................................................................................... 215 DHCP ...................................................................................................... 215 External RADIUS ................................................................................... 215 Internal RADIUS .................................................................................... 216 NTP .......................................................................................................... 216 Syslog ...................................................................................................... 216 SNMP .............................................................................................................. 216 Default SSID .................................................................................................. 217 Encryption ...................................................................................................... 217 Administrator Account and Password ...................................................... 218 Management .................................................................................................. 218 Keyboard Shortcuts ............................................................................................. 219 Appendix C: Technical Support .........................................................................221 General Hints and Tips ....................................................................................... 221 Frequently Asked Questions .............................................................................. 222 Multiple SSIDs ............................................................................................... 222 Security ........................................................................................................... 224 VLAN Support .............................................................................................. 227 Contact Information ............................................................................................ 228 Glossary of Terms.......................................................................... 229 Index................................................................................................ 241 Table of Contents vii Wireless LAN Array Page is intentionally blank viii Table of Contents Wireless LAN Array List of Figures Figure 1. Figure 2. Figure 3. Figure 4. Figure 5. Figure 6. Figure 7. Figure 8. Figure 9. Figure 10. Figure 11. Figure 12. Figure 13. Figure 14. Figure 15. Figure 16. Figure 17. Figure 18. Figure 19. Figure 20. Figure 21. Figure 22. Figure 23. Figure 24. Figure 25. Figure 26. Figure 27. Figure 28. Figure 29. Figure 30. Figure 31. Figure 32. Figure 33. Figure 34. Adobe Acrobat (Version 6 and above) .................................................... 4 Wireless LAN Array (XS-3900)................................................................. 6 Wireless Coverage Patterns ...................................................................... 7 Remote DC Power Distribution................................................................ 8 WMI: Array Status Page ............................................................................ 9 Layout of IAPs (XS-3900)......................................................................... 10 Antenna Patterns ...................................................................................... 11 Wall Thickness Considerations .............................................................. 24 Unit Placement.......................................................................................... 25 Full (Normal) Coverage........................................................................... 26 Adjusting RF Patterns .............................................................................. 26 Custom Coverage ..................................................................................... 27 Calculating the Area of a Circle.............................................................. 27 Sample 802.11a Cells ................................................................................ 29 Transmit Power......................................................................................... 30 Overlapping Cells..................................................................................... 30 Allocating Channels Manually ............................................................... 31 Deployment Scenario (54 Mbps)—Per Sector ...................................... 32 Deployment Scenario (36 Mbps)—Per Sector ...................................... 32 Deployment Scenario (18 Mbps)—Per Sector ...................................... 33 Port Failover Protection ........................................................................... 33 Switch Failover Protection ...................................................................... 34 Installation Workflow .............................................................................. 39 Array Placement ....................................................................................... 41 Attaching the T-Bar Clips ........................................................................ 44 Installing the Mounting Plate (XS-3900 shown)................................... 45 Connecting the Cables ............................................................................. 46 Attaching the Unit (XS-3900) .................................................................. 47 Attaching the Unit (XS-3500) .................................................................. 48 Securing the Array.................................................................................... 49 IAP Positions (XS-3900) ........................................................................... 50 LED Locations (XS-3900) ......................................................................... 51 WMI: IAP LED Settings Page ................................................................. 52 Network Interface Ports........................................................................... 53 List of Figures ix Wireless LAN Array Figure 35. Figure 36. Figure 37. Figure 38. Figure 39. Figure 40. Figure 41. Figure 42. Figure 43. Figure 44. Figure 45. Figure 46. Figure 47. Figure 48. Figure 49. Figure 50. Figure 51. Figure 52. Figure 53. Figure 54. Figure 55. Figure 56. Figure 57. Figure 58. Figure 59. Figure 60. Figure 61. Figure 62. Figure 63. Figure 64. Figure 65. Figure 66. Figure 67. Figure 68. Figure 69. Figure 70. Figure 71. WMI: Express Setup Page (Part 1) ......................................................... 54 WMI: Express Setup Page (Part 2) ......................................................... 55 WMI: Time Zones ..................................................................................... 58 Enabling the NTP Feature ....................................................................... 59 Wall Mount—Marking the Holes........................................................... 61 Installing the Toggle Bolts....................................................................... 62 Attaching the Wall Mounting Plate ....................................................... 63 Mounting the Array on a Wall ............................................................... 64 Web Management Interface .................................................................... 65 WMI: Frames ............................................................................................. 67 WMI: Status Bar ........................................................................................ 68 WMI: Logging In to the Wireless LAN Array ...................................... 69 WMI: Array Status Page .......................................................................... 70 Linked Items.............................................................................................. 71 WMI: Disabled Device (Partial View).................................................... 71 IAP Cells .................................................................................................... 72 WMI: Express Setup Page (Part 1) ......................................................... 73 WMI: Express Setup Page (Part 2) ......................................................... 74 WMI: Time Zones ..................................................................................... 77 Enabling the NTP Feature ....................................................................... 78 WMI: Network Interfaces Page .............................................................. 79 WMI: Network Settings Page (Part 1).................................................... 80 WMI: Network Settings Page (Part 2).................................................... 81 Network Interface Ports........................................................................... 81 WMI: Network Statistics Page ................................................................ 84 WMI: DHCP Settings Page...................................................................... 85 WMI: DNS Settings Page......................................................................... 87 WMI: IAP Interfaces Page ....................................................................... 89 WMI: IAP Settings Page .......................................................................... 90 WMI: Global Settings Page...................................................................... 93 WMI: Global Settings .11a Page.............................................................. 96 Specifying 802.11a Data Rates ................................................................ 97 WMI: Global Settings .11bg Page ........................................................... 99 Specifying 802.11g Data Rates .............................................................. 100 Specifying 802.11b Data Rates .............................................................. 100 WMI: IAP LED Settings Page ............................................................... 102 WMI: Statistics Page............................................................................... 104 List of Figures Wireless LAN Array Figure 72. Figure 73. Figure 74. Figure 75. Figure 76. Figure 77. Figure 78. Figure 79. Figure 80. Figure 81. Figure 82. Figure 83. Figure 84. Figure 85. Figure 86. Figure 87. Figure 88. Figure 89. Figure 90. Figure 91. Figure 92. Figure 93. Figure 94. Figure 95. Figure 96. Figure 97. Figure 98. Figure 99. Figure 100. Figure 101. Figure 102. Figure 103. Figure 104. Figure 105. Figure 106. Figure 107. Figure 108. WMI: Statistics for IAP a4 Page (XS-3700) .......................................... 105 WMI: Statistics for All IAPs Page (XS-3700) ....................................... 106 WMI: SSID Page...................................................................................... 107 WMI: SSID Management Page ............................................................. 109 WMI: Security Page ................................................................................ 112 WMI: Security Management Page........................................................ 113 WMI: Radius Server Page...................................................................... 118 WMI: Radius User Page......................................................................... 120 WMI: MAC Access List Page ................................................................ 122 WMI: Admin Management Page ......................................................... 124 WMI: Rogue AP List Page..................................................................... 126 WMI: Rogue Control List Page............................................................. 127 WMI: Stations Page ................................................................................ 129 WMI: Services Page ................................................................................ 130 WMI: Time Settings Page ...................................................................... 131 WMI: System Log Page.......................................................................... 133 WMI: SNMP Page................................................................................... 135 WMI: Array Info Page............................................................................ 137 WMI: Tools Page..................................................................................... 138 WMI: Show Config Page ....................................................................... 140 WMI: Event Log Page ............................................................................ 142 Command Line Interface....................................................................... 143 CLI: Adding a New Administrator Account...................................... 151 CLI: Default Serial Port Settings........................................................... 153 CLI: Setting the IP Address for the Serial Port................................... 154 CLI: Adding a New Administrator Account...................................... 155 CLI: Disabling Daylight Savings .......................................................... 158 CLI: Setting the IP Address for the Fast Ethernet Interface ............. 164 CLI: Setting the IP Address for the Gigabit 1 Interface..................... 167 CLI: Setting the IP Address for the Gigabit 2 Interface..................... 169 CLI: Setting the Host Name of the Array............................................ 170 CLI: Setting the Cell Size of an IAP...................................................... 172 CLI: Enabling All Radio Interfaces ...................................................... 175 CLI: Enabling All 802.11a Radio Interfaces ........................................ 177 CLI: Testing Client Connectivity.......................................................... 186 CLI: Viewing the Routing to a Client .................................................. 186 CLI: Disabling WEP Encryption........................................................... 189 List of Figures xi Wireless LAN Array Figure 109. Figure 110. Figure 111. Figure 112. Figure 113. Figure 114. Figure 115. Figure 116. Figure 117. Figure 118. Figure 119. Figure 120. Figure 121. Figure 122. xii CLI: Displaying the Current Security Settings ................................... 191 Disconnecting Power from the Array.................................................. 199 Removing the Access Panel Screws ..................................................... 200 Removing the Access Panel .................................................................. 201 Disconnecting the Power Supply and Fan.......................................... 201 Reconnecting the Fan and Power Supply ........................................... 202 Reinstalling the Access Panel................................................................ 202 Removing the FLASH Memory Module ............................................. 203 Removing the DIMM Memory Module .............................................. 204 Removing the Chassis Cover Nylon Screws ...................................... 205 Removing the Chassis Cover ................................................................ 205 Lifting the Integrated Access Point Module ....................................... 206 Disconnect the Integrated Access Point Module ............................... 206 Installing a New Access Panel (with Power Supply) ........................ 207 List of Figures Wireless LAN Array Introduction This chapter introduces the Wireless LAN Array, including an overview of its key features and benefits, and a detailed listing of the product’s physical, environmental, technology and regulatory specifications. Section headings for this chapter include: “The Xirrus Family of Products” on page 1 “About this User’s Guide” on page 2 “Why Choose the Xirrus Wireless LAN Array?” on page 5 “Product Overview” on page 6 “Key Features and Benefits” on page 10 “Product Specifications (XS-3900 and XS-3700)” on page 13 “Product Specifications (XS-3500)” on page 17 The Xirrus Family of Products The Xirrus family of products includes the following items: Xirrus Wireless LAN Array (XS-3900 / XS-3700 / XS-3500) The Wireless WLAN Array is specifically designed for the Enterprise market. There are three versions of this product, each with a different wireless capacity—16 IAPs (Integrated Access Points—radios) with the XS-3900, 8 IAPs with the XS-3700, and 4 IAPs with the XS-3500. Xirrus Wireless Management System (XM-3300) The XM-3300 is used for managing large Wireless WLAN Array deployments from a centralized Web-based interface. If you need detailed information about this product, refer to the XM-3300 User’s Guide, part number 800-0007-001. Xirrus Remote DC Power System (XP-3100) The XP-3100 provides distributed DC power to multiple Wireless WLAN Arrays, eliminating the need to run dedicated AC power to each unit and facilitating backup power when connected via a UPS. Introduction Wireless LAN Array Nomenclature Throughout this User’s Guide, the Wireless LAN Array is also referred to as the Xirrus Array, or simply the Array. In some instances, the terms product and unit are also used. When discussing specific products from the Xirrus family, the product name is used (for example, XS-3900, XS-3700 or XS-3500). The Xirrus Wireless Management System (XM-3300) and the Xirrus Remote DC Power System (XP-3100) are referred to as the XM-3300 and XP-3100, or XM and XP respectively. About this User’s Guide This User’s Guide provides detailed information and procedures that will enable wireless network administrators to install, configure and manage the Xirrus Array so that end users can take full advantage of the product’s features and functionality without technical assistance. Organization Topics and procedures are organized by function under the following chapter headings: Introduction Provides a brief introduction to wireless technology, an overview of the product, including its key features and benefits, and presents the product specifications. Installing the Xirrus Array Defines the prerequisites for deploying and installing the Array and provides instructions to help you plan and complete a successful installation. The Web Management Interface Offers an overview of the product’s embedded Web Management Interface, including its content and structure. It also emphasizes what you need to do to ensure that any configuration changes you make are applied, and provides a list of restricted characters. Introduction Wireless LAN Array Configuring the Xirrus Array Contains procedures for configuring the Array using its embedded Web Management Interface. It also includes instructions for logging in to the Array with your Web browser, and procedures for upgrading the system firmware and resetting the Array to its factory defaults. The Command Line Interface Provides instructions for configuring the Array using keywords and commands via its embedded Command Line Interface—with examples and syntax conventions—and includes a procedure for establishing a Secure Shell (SSH) connection to the product. Appendix A: Servicing the Xirrus Array Contains procedures for servicing the Array, including the removal and reinstallation of major hardware components. Appendix B: Quick Reference Guide Contains product reference information, including a review of the Web Management Interface pages and their content, an alphabetical listing of keywords available with the Command Line Interface, the product’s factory default settings, a sample event log, and some useful keyboard shortcuts. Appendix C: Technical Support Offers guidance to resolve technical issues, including some general hints and tips to enhance your product experience, and a procedure for isolating problems within an Array-enabled wireless network. Also includes Frequently Asked Questions (FAQs), a table of error messages generated by the product, and Xirrus contact information. Glossary of Terms Provides an explanation of terms directly related to Xirrus product technology, organized alphabetically. Index The index is a valuable information search tool. Use the index to locate specific topics discussed in this User’s Guide. Simply click on any page number in the index to jump to the referenced topic. Introduction Wireless LAN Array Notes and Cautions The following symbols are used throughout this User’s Guide: This symbol is used for general notes that provide useful supplemental information. This symbol is used for cautions. Cautions provide critical information that may adversely affect the performance of the product. Screen Images Some screen images of the Web Management Interface have been modified for clarity. For example, an image may have been cropped to highlight a specific area of the screen, and/or sample data may be included in some fields. Your User’s Guide as a PDF Document This User’s Guide is also made available as a secure PDF (Portable Document Format) file and can be viewed using the Adobe® Acrobat Reader® product. It cannot be edited or modified. If you don’t have Acrobat Reader, you can downloaded it free-of-charge from: http://www.adobe.com. Hyperlinks If you click on body text that appears in the color TEAL (with the exception of headings or notes) the embedded hyperlink within the text will immediately take you to the referenced destination. All internal and external cross-references, including page numbers within the List of Figures and the Index, have associated hyperlinks. After “jumping” to a referenced topic, if you want to return to the previous page (reference source), simply click on Acrobat’s previous page button. Previous page button Figure 1. Adobe Acrobat (Version 6 and above) Introduction Wireless LAN Array Why Choose the Xirrus Wireless LAN Array? In 2003 there were approximately 30,000 Wireless Local Area Networks (WLANs) operating in the public domain. Research suggests that the number will more than quadruple by 2006. Enterprise WLANs in the private sector are also becoming increasingly common as businesses strive for greater flexibility in the workplace and the need for employee mobility rises. The only requirements for an effective wireless deployment are a power source, a couple of screws, and an imagination. Wireless LAN is also fully compatible with standard Ethernet protocols, so connectivity with existing wired infrastructures is transparent to users—they can still access and use the same applications and network services that they use when plugged into the company’s wired LAN infrastructure (it’s only the plug that no longer exists). Wireless LAN has come a long way in the past few years and now offers the performance, reliability and security that Enterprise customers have come to expect from their networks. The technology is being driven by three major IEEE standards: 802.11a Operates in the 5 GHz range with a maximum speed of 54 Mbps. 802.11b Operates in the 2.4 GHz range with a maximum speed of 11 Mbps. It has a range of about 100 meters indoors and 300 meters outdoors. 802.11g Supports a higher transmission speed of 54 Mbps in the 2.4 GHz range and is backwards compatible with 802.11b. Whether you’re a small company with just a handful of employees, or a large corporation with thousands, wireless has the scalability and flexibility to serve your needs. Introduction Wireless LAN Array Product Overview Part of the family of Xirrus products, the Wireless LAN Array is a high capacity, multi-mode device designed for the Enterprise market, with twice the range and up to sixteen times the capacity of competitive wireless products. Figure 2. Wireless LAN Array (XS-3900) The Xirrus Array (regardless of the product model) is Wi-Fi® compliant and simultaneously supports 802.11a, 802.11b and 802.11g clients. Enterprise class features such as VLAN support and multiple SSID capability enable robust network compatibility and a high level of scalability and system control. The optional Xirrus Wireless Management System (XM-3300) allows global management of hundreds of Arrays from a central location. The XS-3700 and XS-3500 versions of the Wireless LAN Array deliver a correspondingly lower capacity than the XS-3900. Enterprise Class Security The latest and most effective wireless encryption security standards, including WPA (Wi-Fi Protected Access) with 802.11i AES (Advanced Encryption Standard) are provided with the Xirrus Array. In addition, the use of an embedded RADIUS server (or 802.1x with an external RADIUS server) ensures user authentication— multiple Arrays can authenticate to the optional XM-3300 ensuring only authorized Xirrus Wireless LAN Arrays become part of the wireless network. Rogue AP detection and site monitoring is performed in the background by the Array automatically. Introduction Wireless LAN Array Deployment Flexibility Xirrus’ unique multi-radio architecture generates 360 degrees of sectored highgain 802.11a/b/g coverage that provides extended range and the highest possible data rates for a large volume of clients. Each sector can be controlled automatically or manually, creating a pattern of wireless coverage perfectly tailored to individual customer needs. For example: outside wall Figure 3. Wireless Coverage Patterns Figure 2 depicts the following two scenarios: Full pattern coverage All radios are activated with coverage spanning 360 degrees. If within range, clients will always receive coverage regardless of their geographic position relative to the Array. Partial pattern coverage If desired, the Xirrus Array can be deployed close to an exterior wall. In this case, half of all available radios have been deactivated to prevent redundant signals from “bleeding” beyond the site’s perimeter wall. This configuration may also be used in those cases where you want to restrict wireless coverage to selected areas of the building’s interior. Introduction Wireless LAN Array Remote DC Power System (Optional) The Xirrus Remote DC Power System (XP-3100) provides distributed DC power to your Array (DC version) deployments, eliminating the need to provide an AC power outlet in close proximity to the unit(s). In the following example, DC power is supplied to four Xirrus Arrays while utilizing only one AC power outlet. AC Input to XP-3100 XP-3100 DC Output to Xirrus Arrays Figure 4. Remote DC Power Distribution Introduction Wireless LAN Array Enterprise Class Management The Xirrus Array can be configured with its default RF settings, or the RF settings can be customized using the Array’s embedded Web Management Interface (WMI). The WMI enables easy configuration and control from a graphical console, along with a full compliment of troubleshooting tools, reports and statistics. Figure 5. WMI: Array Status Page In addition, a fully featured Command Line Interface (CLI) offers IT professionals a familiar management and control environment. SNMP (Simple Network Management Protocol) is also supported to allow management from an SNMP compliant management tool, such as the optional Xirrus Wireless Management System. For deployments of more than two Arrays, we recommend that you use the Xirrus Wireless Management System (XM-3300). The XM-3300 offers a rich set of features for fine control over large deployments. Introduction Wireless LAN Array Key Features and Benefits This section describes some of the key product features and the benefits you can expect when deploying the Xirrus Array (the XS-3900 product is highlighted in this section). High Capacity and High Performance The XS-3900 easily handles time-sensitive traffic, such as voice, and can enable wireless connectivity for 1,024 users. The unit includes two Gigabit uplink ports for connection to the wired network. A total of sixteen IAPs provides a maximum wireless capacity of 864 Mbps, which offers ample reserves for the high demands of current and future applications. Of the sixteen IAPs, twelve operate in the 802.11a mode and four operate in any combination of 802.11a, 802.11b and 802.11g. If desired, IAP (radio) abg2 can also be configured in RF monitoring and rogue AP detection mode. a12 a11 a1 abg4 abg1 a10 a2 a3 a9 a8 a4 abg3 abg2 (RF monitoring) a7 a5 a6 Mode(s) IAP number Figure 6. Layout of IAPs (XS-3900) 10 Introduction Wireless LAN Array Extended Coverage One XS-3900 solution enables you to replace up to sixteen access points (includes one omnidirectional IAP for monitoring the network). Fifteen IAP radios with integrated directional antennas provide increased wireless range and enhanced data rates in all directions. With a Xirrus Array deployed, far fewer access points are needed for your wireless network. Radio abg2 (see Figure 6) can be switched to use an integrated omnidirectional antenna—for listening only—and can be dedicated to the tasks of site monitoring and rogue AP detection. Array Array 802.11a (directional) 802.11a/b/g (directional) Array 802.11a/b/g (omnidirectional) Figure 7. Antenna Patterns Introduction 11 Wireless LAN Array Non-Overlapping Channels Complete use of non-overlapping channels limits interference and delivers maximum capacity. On the XS-3900, all 16 non-overlapping channels are fully utilized across the 5Ghz and 2.4Ghz spectrums (12 across the 5GHz spectrum and 4 across the 2.4GHz spectrum). Secure Wireless Access Multiple layers of authentication and encryption ensure secure data transmissions. The Xirrus Array is 802.11i compliant with encryption support for 64 bit and 128 bit WEP, and WPA with TKIP and AES encryption. Authentication support is provided via 802.1x, including PEAP, EAP-TLS, and EAP-TTLS. Applications Enablement QoS (Quality of Service) functionality combined with true switch capabilities enable high density Voice over Wireless LAN deployments. Compliant with 802.1p and 802.1q standards. SDMA Optimization SDMA (Spatial Division Multiple Access) technology provides full 360° coverage while allowing independent channel and power output customization. Also supports fast inter-zone handoffs for time-sensitive applications and roaming support. Easy Deployment The Xirrus Wireless Management System (XM-3300) offers real time monitoring and management capabilities of the wireless network—ideal for the Enterprise market. It also allows you to import floor plans to help you plan your deployment. The Xirrus Wireless LAN Array chassis has a plenum rated, lockable and tamper resistant case. 12 Introduction Wireless LAN Array Product Specifications (XS-3900 and XS-3700) Element Specifications Number of Users Maximum of 64 associated users per radio 1024 users per Array (XS-3900) 512 users per Array (XS-3700) Physical Diameter: 18.65 inches (47.37 cm) Height: 3.87 inches (9.83 cm) Weight: 8lbs (3.63 kg) Environmental Operating Temperature: -10°C to 50°C 0% to 90% relative humidity (non-condensing) Storage Temperature: -20°C to 60°C 5% to 95% relative humidity (non-condensing) Maximum Operating Altitude: 2000 meters (6561 feet) System 825 MHz CPU 128MB RAM, expandable 512MB system flash, expandable Expansion slot for future options Electrical Input Power (AC version): 90VAC to 265VAC at 47Hz to 63Hz Input Power (DC version): 48VDC Interfaces Serial: 1 x RS232 – RJ45 connector Ethernet Interfaces: 2 x Gigabit 10/100/1000 Mbps w/failover 1 x Fast Ethernet 10/100 Mbps Status LEDs: System status, Ethernet, Radio Introduction 13 Wireless LAN Array Element Specifications Management Web-based HTTPS SNMP v3 CLI via SSHv2 or Telnet FTP TFTP Serial Proprietary Xirrus Wireless Management System Syslog reporting for alerts/alarms Networking DHCP client, DHCP server, NTP client RFC VLAN Support 802.1Q, P VLAN Supports up to 16 VLANs Multiple SSID Support Allows up to 16 separate SSIDs to be defined with map security, VLAN and QoS settings for each SSID Performance Client Load Balancing Automatic load balancing between system radios Quality of Service: 802.1P wired traffic prioritization Wireless packet prioritization MAP CoS to TCID Fair queuing of downstream traffic 14 Introduction Wireless LAN Array Element Security Specifications Wireless Security: WEP 40bit/128bit encryption WPA with TKIP and AES encryption Misappropriated APs automatically reset to factory defaults (requires the Xirrus Wireless Management System) Rogue AP detection, with alerts and classification User and System Authentication: WPA Pre-Shared Key authentication Embedded RADIUS Server 802.1x EAP-TLS 802.1x EAP-TTLS 802.1x PEAP External RADIUS servers Authentication of Xirrus Arrays to the Xirrus Management System (XM-3300) Introduction 15 Wireless LAN Array Element Wireless Specifications Number of Radios: XS-3900: 12 x 802.11a radios 4 x 802.11a/b/g radios XS-3700: 4 x 802.11a radios 4 x 802.11a/b/g radios Wireless Standards: 802.11a/b/g and g-only mode 802.11e (draft), 802.11i Channel Selection: Manual Automatic Frequency Bands: 11a: 5.15-5.25 GHz (UNII 1) 11a: 5.15-5.25 GHz (TELEC) 11a: 5.25-5.35 GHz (UNII 2) 11a: 5.470-5.725 (ETSI) 11a: 5.725-5825 GHz (UNII 3) 11b/g: 2.412-2.462 GHz (FCC) 11b/g: 2.412-2.472 GHz (ETSI) 11b/g: 2.412-2.484 GHz (TELEC) Antenna: Internal 6 dBi sectorized antenna External RP-TNC connector Radio Approvals: FCC (United States) EN 301.893 (Europe) 16 Compliance UL / cUL 60950 and EN 60950 FCC Part 15.107 and 15109, Class A EN 301.489 (Europe) Warranty One year (hardware), 90 day (software) Introduction Wireless LAN Array Product Specifications (XS-3500) Element Specifications Number of Users Maximum of 64 associated users per radio (256 users per Array). Recommended number of typical users per Array is 20. Physical Diameter: 12.58 inches (31.95 cm) Height: 2.58 inches (6.55 cm) Weight: 4lbs (1.81 kg) Environmental Operating Temperature: -10°C to 50°C 0% to 90% relative humidity (non-condensing) Storage Temperature: -20°C to 60°C 5% to 95% relative humidity (non-condensing) Maximum Operating Altitude: 2000 meters (6561 feet) System 825 MHz CPU 128MB RAM, expandable 512MB system flash, expandable Expansion slot for future options Electrical Input Power (AC version): 90VAC to 265VAC at 47Hz to 63Hz Input Power (DC version): 48VDC Interfaces Serial: 1 x RS232 – RJ45 connector Ethernet Interfaces: 1 x Gigabit 10/100/1000 Mbps w/failover Status LEDs: System status, Ethernet, Radio Introduction 17 Wireless LAN Array Element Specifications Management Web-based HTTPS SNMP v3 CLI via SSHv2 or Telnet FTP TFTP Serial Proprietary Xirrus Wireless Management System Syslog reporting for alerts/alarms Networking DHCP client, DHCP server, NTP client RFC VLAN Support 802.1Q, P VLAN Supports up to 16 VLANs Multiple SSID Support Allows up to 16 separate SSIDs to be defined with map security, VLAN and QoS settings for each SSID Performance Client Load Balancing Automatic load balancing between system radios Quality of Service: 802.1P wired traffic prioritization Wireless packet prioritization MAP CoS to TCID Fair queuing of downstream traffic 18 Introduction
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