Cardionet 1001 CardioNet Sensor User Manual 7 25 by 9 facing gutters

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Patient Information Guide
CardioNet Home Ambulatory Cardiac Monitor
This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions (1) This device may not cause harmful
interference and, (2)This device must accept
interference received including interference that
may cause undesired operation.
CardioNet Inc.
510 Market Street
San Diego, CA 92101
Tel. 619. 243.7500
Fax. 619. 243.7700
Copyright 2002
All rights reserved.
Document Number - 100132
Revision C
Model Number 1001
ii
Table of Contents
1. Introduction ............................................................. 1
How the CardioNet Service Works........................................................ 2
The CardioNet Monitoring Kit ................................................................ 4
Who to Call for Help .............................................................................. 8
2. Setting Up ................................................................ 9
Connecting At Home ...........................................................................
Checking Battery Power .....................................................................
Staying in Range ................................................................................
Limitations of cell phone coverage ......................................................
Wearing the CardioNet Sensor ...........................................................
Placement of Lead Wires and Pads....................................................
10
12
12
12
14
15
3. Using the Monitor ................................................. 17
Keep the Monitor On ...........................................................................
Navigating the Screens .......................................................................
Record a Symptom .............................................................................
When You Are Without Cell Phone Coverage ......................................
Changing Monitor Options ..................................................................
Checking Monitor Status .....................................................................
View the Cell Signal Status .................................................................
Warnings and Alarms ..........................................................................
18
20
23
26
27
29
31
32
4. Care for the Sensor .............................................. 33
Changing Electrode Pads ...................................................................
Placing the Leads and Pads ..............................................................
Showering or Bathing .........................................................................
Changing the Battery ..........................................................................
Turn Off the Monitor ............................................................................
Replace The Battery ...........................................................................
34
37
38
40
40
40
5. TroubleShooting ................................................... 41
Responding to Warnings and Alarms .................................................. 43
Precautions ........................................................................................ 47
A. Specifications ....................................................... 51
iii
iv
Introduction
We Help Find Answers
The CardioNet Service was developed to help
doctors detect and treat heart problems that may
not happen often enough to be found during a
routine ECG in the physician’s office, since an
in-office ECG may only monitor the heart for ten or
fifteen seconds. By monitoring heart rhythms
continuously, we can help physicians detect
problems that may occur infrequently – perhaps
only once or twice a week –even while you are
asleep.
Our goal at CardioNet is to work as a team with
patients and physicians to help people receive the
best possible care. We are honored that we were
chosen to serve you.
The CardioNet
Service monitors
your heart rhythms
continuously. This
helps your doctor
detect problems that
occur infrequently,
even while you
sleep.
CardioNet works
with you and your
physician.
1. Introduction
1. Introduction
How the CardioNet Service Works
Lightweight Sensor
monitors each
heartbeat.
CardioNet Monitor
sends heart data to the
CardioNet Center
Patient Wears CardioNet Sensor
When you’re using the CardioNet Service, you’ll
wear a small, lightweight Sensor. The Sensor
monitors each heartbeat and sends data to the
portable CardioNet Monitor.
The CardioNet Monitor can be tucked away in a
pocket or purse. It sends wireless
communications to the CardioNet Center
automatically when it detects an event or when
you report an event, using the touch screen on
the Monitor.
Introduction
1. Introduction
At the CardioNet Service
Center, which operates 24
hours a day, seven days a
week, specially trained
cardiac technicians analyze
your heart data and report
results to your physician.
The CardioNet Service Center Monitors Heart Data
Your physician reviews the
results, discusses results
with you and prescribes or
adjusts treatment.
Your Physician Reviews The Results
Introduction
1. Introduction
The CardioNet Monitoring Kit
To avoid extra charges,
return all kit items
except used batteries
and used electrode
pads to CardioNet
when service is
completed.
The CardioNet Monitoring Kit contains the
supplies you will need while you are on the
CardioNet Monitoring Service. If any items are
missing or broken, or if you have any questions
about how to use them, please call the
CardioNet Service Center at 1-866-426-4401.
When service is ended, please return all the
items to their labeled slots and send the kit
back to the monitoring center, following the
directions on the enclosed return address label.
It is important to return the patient supply kit
no later than the very next day. Other patients
need to use the equipment, which is in limited
supply.
Your Service Kit contains
1. CardioNet Monitor
Introduction
1. The CardioNet Monitor
This portable device constantly monitors
your heartbeat and sends information to
The CardioNet Service Center, through
wireless communication when you are away
from home, or through the regular phone
system when the monitor is placed in the
CardioNet Base Station. You will not be
charged by the telephone company for calls
made by your monitor. Please handle the
CardioNet Monitor with care – don’t drop it,
lose it, or get it wet. It’s expensive to
replace.
1. Introduction
2. The CardioNet Base Station
The CardioNet Base Station is connected to
your home telephone line and plugged into an
electrical outlet in the bedroom or a central
location in your house. The Base Station
recharges the CardioNet Monitor overnight and
allows the CardioNet Monitor to communicate
with the monitoring center through the
regular phone system. You will not be charged
by the telephone company for calls made by
your monitor.
Please put the CardioNet Monitor in the base
station whenever you are at home. In larger
homes, two base stations may be required, so
you can keep your sensor and monitor in
contact as you walk around the house.
2. CardioNet Base Station
Introduction
1. Introduction
3. CardioNet Sensor
3 The CardioNet Sensor
The CardioNet Sensor, which can be worn
around the neck or on a belt, senses each
heartbeat and constantly sends the
information to the CardioNet Monitor. To
communicate with the monitor, the sensor
must remain within 30 feet of the monitor.
Walls and other obstructions can reduce the
range. If you go out of communication
range, the sensor will beep to alert you – so
you can move back within range or pick up
the monitor and take it with you.
4. Electrode Pads and Leads
These sticky disposable pads snap onto the
three electrode leads on the CardioNet
Sensor. You remove the backing and stick
them onto your skin.
5. Batteries
These batteries are for the CardioNet
Sensor. Sensor batteries must be replaced
with new batteries each day. Any new
commercially available AA batteries can be
used with the CardioNet Sensor.
6. Sensor Neck Strap
Use if you prefer to wear the Sensor around
your neck.
7. Sensor Belt Clip
Use if you prefer to wear the Sensor on your
belt.
8. Telephone Line In/Out
Use to plug your CardioNet Base Station
into the telephone wall jack.
9. Base Power Plug
Use to plug your CardioNet Base Station
into an electrical outlet.
Introduction
1. Introduction
10. Patient Guide and Pocket Reference Card
This guide which contains information about
CardioNet Monitoring Service and helpful
reminders about using the equipment. You
can carry the pocket reference card with you
while on service.
11. Patient Information Video
This contains the key information about the
monitoring service, presented in a short video.
12. Return Address Label and Shipping Form
Use the label and prepaid shipping form to
return the kit after monitoring is finished.
Remember: all kit items, except used batteries and
used electrode pads must be immediately returned
to CardioNet once service is completed, or you will
be charged for them.
Introduction
1. Introduction
Who to Call for Help
If you have any questions about your monitoring
service or billing, please call one of our toll free
numbers. Customer service is available 24
hours a day, 7 days a week.
Monitoring Questions: (866) 426-4401
Billing Concerns: (866) 426-4401
Introduction
When you get home with your CardioNet Service
Kit, you’ll need to take a few steps to set up the
CardioNet Base. This section of the Patient Guide
walks you through:
n Connecting the CardioNet Base
n Recharging the Battery
n Staying in Communications Range
n Wearing the Sensor
2. Set Up
Setting Up
Connecting At Home
2. Set Up
Find an electrical outlet and phone jack in a
central location, preferably in your bedroom to
connect the CardioNet Base. As long as you are
within range of the CardioNet Monitor, your
CardioNet Sensor can continue sending
heartbeats to the Monitor. If you go out of range,
the Sensor beeps to warn you.
When you go to any area in your house where
your Sensor is out of communications range
with your Monitor, simply take CardioNet
Monitor out of the Recharging Base and bring it
with you, so the Monitor can continue receiving
heartbeat signals from the Sensor.
Sometimes in larger houses, a second Base
Station is needed so that you can stay within
range without carrying your monitor around.
At night, keep the CardioNet Monitor in the
Recharging Base near your bed so CardioNet
can monitor your heartbeats, while you are
sleeping. The Monitor will also recharge its
battery while in the Base. It takes around four
hours to completely recharge the Monitor
battery, so you can carry it around with you the
following day.
Setting Up the Base
1. Find an electrical outlet located close to a
phone jack, preferably in your bedroom
2. Unplug the telephone line from the back of
your telephone
3. Take the telephone line that you just
unplugged and plug it into the slot on the
Base labeled “Phone In”.
10
Setting Up
4. Locate the second telephone line, included
in your CardioNet Service Kit. Plug one end
of this line into the slot on the Base labeled
“Line Out”. Plug the other end of this line
into the back of your telephone.
5. Locate the Power Cord in your CardioNet
Phone In
(your
phone
line)
Line Out
(included
phone
line)
2. Set Up
Service Kit. Insert the small, round end of
this line into the slot on the Base labeled
“Power”. Plug the other end into an outlet.
Power
(Insert
Power
Line)
Setting Up
11
2. Set Up
See Using the Monitor for
more details about
checking battery power.
At home, leave the
Monitor in the base
whenever possible.
Checking Battery Power
When your Monitor is in the Recharging Base,
touch the battery icon on the screen and the
unit will tell you whether or not the battery is
fully charged. If the battery is not fully charged,
leave the Monitor in the Base for a full recharge,
which takes four hours.
Staying in Range
The Monitor’s rechargeable battery provides 16
hours of use for each four hours of recharging.
Whenever possible, when you are at home, leave
the Monitor in the Base, unless you are in a
part of the house where the Sensor and Monitor
would be out of communications range.
Whenever you begin to go out of
communications range, the Sensor will beep to
warn you—reminding you either return within
range or carry your Monitor with you.
Limitations of cell phone coverage
When your CardioNet monitor is in the base
station, it uses the regular telephone system for
communications with the CardioNet center.
When you are away from home—or whenever
your CardioNet monitor is out of the base station—the monitor uses cell phone technology to
contact the CardioNet center and transmit ECG
data.
As with consumer cell phones, calls can sometimes be delayed or blocked by coverage problems, physical obstruction such as buildings or
mountains, or heavy traffic on the carrier networks.
12
Setting Up
When the CardioNet monitor has urgent data to
transmit, and is unable to connect with the center
via cellular telecommunications, it will notify you to
contact the CardioNet center through a regular
telephone. The monitoring specialists at the Center will instruct you on how to download the information on that phone.
2. Set Up
Place Monitor in Base to Recharge
Setting Up
13
Wearing the CardioNet Sensor
2. Set Up
The CardioNet Sensor uses three electrode
patches, carefully placed on your body to detect
heartbeats by sensing electrical changes on the
surface of your skin. The electrode patches are
attached to the Sensor by three lead wires, a
white wire, a black wire and a red wire. The
lead wires can be snapped on and off from the
electrodes, so you can remove the wires from the
electrodes and remove the Sensor before
showering—without taking off the electrodes.
See Caring for Your
CardioNet Sensor
(Section 4) for more
details about removing
your Sensor while
Showering.
When you enroll in the CardioNet System, a
nurse or technician chooses the best locations
for the electrode pads to detect changes in heart
rhythms.
Sensor with Lead Wires
14
Setting Up
Placement of Lead Wires and Pads
The Electrode Pads are placed as shown in the
diagram below.
White lead – snaps on a pad placed just below the
center of your right collarbone.
2. Set Up
Black lead – snaps on a pad placed just below the
center of your left collarbone.
Red lead – snaps on a pad placed just on your left
side, on the lower part of your rib cage.
Upper
Right
Chest
Upper
Left
Chest
Lower
Left Rib
Cage
Placement for Pads
White:
Upper
Right
Black:
Upper
Left
Red:
Lower
Left
Placement for Leads
Shown with neck strap
Black:
Upper
Left
White:
Upper
Right
Red:
Lower
Left
Placement for Leads
Shown with belt buckle
Setting Up
15
2. Set Up
16
Setting Up
!
Using the
Monitor
3.
3. Monitor
Monitor
The CardioNet Monitor is your link with the
CardioNet Center. The CardioNet Sensor sends
each heartbeat to the Monitor, which has been
programmed by your physician to detect changes
in targeted heart rhythm. When the Monitor
detects a targeted change in rhythm, or when you
detect a symptom and enter your information, the
Monitor will establish a communications link with
the CardioNet Center and begin sending your ECG
data, as well as symptoms and activity information
you enter, using the Monitor’s touch-screen. This
section describes:
n Keeping the Monitor On
n Navigating the Screens
n Recording a Symptom
n When There’s No Cell Phone Coverage
n Changing Monitor Options
n Checking Monitor Status
n Warnings and Alarms
Keep the Monitor On
Refer to Caring for
Your Sensor for more
information about how
to remove the Sensor
while bathing or
showering.
The green button at the bottom of the Monitor
turns it on and wakes it from sleeping. To turn the
Monitor off, you must use the touch screen. Keep
the Monitor on at all times while you are on
service, unless you are changing the Sensor
batteries or taking off the Sensor—for example,
when you take a shower.
3. Monitor
LED Indicator Light
Touch Screen
On / Wake
Button
18
Using Your CardioNet Monitor
Monitor is On
The LED indicator light flashes green when the
monitor is sending information to the CardioNet
Center and you are being actively monitored.
When the light flashes red, the Monitor is trying
to get your attention. An alert screen will appear
with help or information.
Monitor Screen is Asleep
The screen is blank
when the Monitor is
asleep or turned off.
3. Monitor
To save on battery power, the Monitor screen
becomes blank while you are not using the
touch screen menus. You can tell that the
Monitor is still on because the LED indicator
light is lit.
To turn the Monitor back on, either press the
On / Wake button or touch the blank screen.
Monitor is Off
When you turn the Monitor off using the touch
screen, the screen is blank and the LED
indicator light is not lit.
Using Your CardioNet Monitor
19
Navigating the Screens
The CardioNet Monitor has a simple touch screen
that is easy to view and use. By touching lightly
with your finger you make selections; each screen
prompts you with icons, text and navigation
buttons to step you through an activity.
For the most part, the menus follow a simple
pattern. At the top of every screen you’ll find a
prompt line that tells you the next step to take.
The midsection shows options that you can choose.
At the bottom of most menus are navigation
buttons that move you from screen to screen.
3. Monitor
At the bottom of the Main menu are two symbols
that let you check battery power and the strength
of the cell signal.
Help and alert screens are slightly different in that
the middle section offers you additional
information.
Main Menu
Prompt Line
Selection Options
Check Battery and
Cell Phone Coverage
20
Using Your CardioNet Monitor
Symptoms Menu (2 screens in a row)
Prompt Line
Selection Options
Navigation Buttons
3. Monitor
Help Menu
Prompt Line
Helpful Information
Navigation Button
to Close Screen
Using Your CardioNet Monitor
21
Navigation Buttons
The Navigation buttons at the bottom of each menu
move you from screen to screen. The following
buttons will appear.
Confirm accepts your selection and
moves to the next menu.
3. Monitor
OK acknowledges that you’ve read
the information on the screen and
closes the current menu.
Back moves backward to the previous
menu.
Next moves forward to the next
menu.
Help moves to a helpful information
screen.
22
Using Your CardioNet Monitor
Record a Symptom
Your symptom and activity data is very important
information that helps your physician treat or
manage your condition. By entering your
symptoms and activities each time you have an
event, you will assist your physician in
determining the best treatment.
To Record a Symptom
1. Make sure the Monitor is on. If the screen is
blank, press the On / Wake button to turn on
the Monitor. The Main menu appears.
To turn your Monitor
screen on, either
touch the blank
screen or press the
On / Wake button.
3. Monitor
2. On the Main menu touch Record Event.
Using Your CardioNet Monitor
23
The first of two Symptoms menus appears.
3. Monitor
Remember that there
are two Symptoms
menus.
Select, one by one, each and every symptom
that you feel. A check mark appears for
symptoms you select. Touch Next. The
second Symptoms menu appears.
Select any or all symptoms. When done,
touch Confirm to move to the Activities menu.
24
Using Your CardioNet Monitor
The Activities menu appears.
3. Monitor
3. Choose the activity that best reflects your level
of exertion when you felt the symptom. When
done, touch Confirm. The following screen
appears.
4. Touch OK. The Monitor then sends your
activity information and your ECG data to the
CardioNet Monitoring Center.
Using Your CardioNet Monitor
25
When You Are Without Cell Phone Coverage
3. Monitor
When the CardioNet Monitor is not in its Base
Station, it uses wireless telecommunications to
communicate with the CardioNet Monitoring
Center. If you are in an area without cell phone
coverage and the Monitor is unable to establish a
connection with the Monitoring Center, the
Monitor stores the information it has collected and
sends it later. If the Monitor detects an event that
requires immediate analysis and cannot send the
data, it will beep and alert you to contact the
CardioNet Center
Monitor Cannot Establish Connection
26
Using Your CardioNet Monitor
Changing Monitor Options
Your CardioNet Monitor lets you make adjustments
to suit your needs. Adjustable features include:
Volume
Contrast
Cellular Power (on or off)
Monitor (on or off)
Adjust Features
1. Make sure the Monitor is on. The Main menu
appears.
3. Monitor
2. Touch View Options.
Using Your CardioNet Monitor
27
3. Monitor
The Options menu appears.
3. Choose any of the following options.
Volume adjusts the tone to high, medium, low
or vibrate. After you make your selection,
you’ll hear the volume you have chosen. For
Vibrate, you can feel the Monitor vibrating.
Contrast adjusts the screen contrast to high,
medium or low. After you make your selection
the screen adjusts to the new setting. You
might find you need a different setting when
you are outdoors rather than indoors.
Cell Phone turns the cell phone in the Monitor
OFF or ON. When the cell phone is off, the
Monitor is still recording heartbeats, but no
data can be sent automatically to the
CardioNet Monitoring Center unless the
Monitor is placed in the base.
Power Off turns off the Monitor. A warning
appears and you are asked to confirm that you
really want to turn off the Monitor.
28
Using Your CardioNet Monitor
4.After making adjustments, a menu appears to
ask you to confirm the selected option. Touch
Confirm.
Checking Monitor Status
By touching either the battery or the cell signal
icon on the Main Menu, you can easily view more
information about both.
View the Battery Status
1. From the Main menu, touch the Battery icon.
3. Monitor
Choose the Battery
icon to see how much
power your Monitor
has left.
The Monitor’s
rechargeable battery
provides 16 hours of
use for every four
hours of recharging.
See Setting Up
(Section Two) for more
information.
Using Your CardioNet Monitor
29
3. Monitor
The Battery Information menu appears.
3. You can now see how much time remains for
both the Monitor and Sensor batteries. Touch
OK to return to the Main menu.
30
Using Your CardioNet Monitor
View the Cell Signal Status
1. From the Main menu, touch the Cell Signal
icon. The Signal Information menu appears.
Choose the Cell
Signal icon to see how
strong your cellular
signal is in the current
location.
3. Monitor
2. This menu tells you how strong your cellular
signal is in your current location.
When done, touch OK to return to the Main
menu.
Using Your CardioNet Monitor
31
Warnings and Alarms
See Troubleshooting,
Section 5, for more
information about
warnings and alarms.
For warnings and alarms, the Monitor beeps to let
you know there is a concern and explains on the
touchscreen exactly how to respond.
Warnings are brief beeps. Alarms last longer and
grow louder. Warnings can sometimes fix
themselves, but alarms always require action on
your part. For both, you can immediately silence
the audio tones by touching the OK button on the
touch screen. For both you can also touch the Help
button for more information about how to resolve
the problem.
3. Monitor
Below is a sample of what might appear on the
touchscreen for a warning or alarm.
Low Monitor Battery
32
Using Your CardioNet Monitor
"
Care for the
Sensor
The CardioNet Sensor is comfortable, easy to wear,
and only requires a small amount of care. We
recommend that you change the electrode pads
every two days. When you shower or bath you
don’t have to remove the pads, but you do need to
remove the Sensor and electrode leads.
4. Sensor
This section describes:
n Changing Electrode Pads
n Turning Off the Monitor
n Showering or Bathing
n Changing the Battery
Changing Electrode Pads
We recommend that you change your electrode
pads every two days. Changing the electrode pads
more frequently may cause irritation to the skin.
Changing electrode pads less frequently may cause
the electrode pads to wear down and weaken the
heartbeat signal to the Sensor.
Any time you change your electrode pads you
should turn your Monitor off first using the touch
screen. This prevents the Monitor from alarming
because it cannot detect your heartbeats. Next,
you’ll remove the Sensor and old electrode pads.
Finally, you’ll apply new pads.
When you were enrolled in the CardioNet System,
the nurse or technician chose locations for the
electrode pads that would provide the best possible
measurements of changes in heart rhythms.
4. Sensor
When you replace electrode pads, it is important to
put the new electrode pads in the right spot. It is
also very important to connect the right color lead
to the right electrode—so the CardioNet monitoring
center receives accurate heartbeat information.
Turn off the Monitor
1. Press the On / Wake button located on the front
of the Monitor.
34
Taking Care of the CardioNet Sensor
The Main menu appears.
Place the new pads in
the locations you were
shown when you enrolled
in the CardioNet
System.
2. Touch View Options. The Options menu
appears.
4. Sensor
3. Touch Power Off. A warning appears and asks
if you really want to power down.
4. Touch Yes to confirm. A message briefly
appears to let you know that the Monitor is
powering down. Wait for the Monitor to
completely power down. The touch screen will
become blank.
Taking Care of the CardioNet Sensor 35
Remove Sensor and Pads
1. Unsnap the Sensor leads from the electrodes.
2. Remove the electrode pads from your skin.
Throw them away.
Apply the New Pad
Tip: If you need to
change your electrode
pads, it’s easiest to do
so when you shower
or bathe.
1. Snap a new electrode pad onto the lead.
2. Peel off the paper in the back of the electrode
pad.
3. Check the new electrode pad to make sure the
gel on the back has not dried out —electrodes
with dried gel should be thrown away.
4. Apply pad to the same spot.
Upper
Left
Chest
4. Sensor
Upper
Right
Chest
Lower
Left Rib
Cage
Placement for Pads
36
Taking Care of the CardioNet Sensor
Placing the Leads and Pads
Remember that it is important to put the new
electrode pads in the right spot. It is also very
important to connect the right color lead to the
right electrode—so the CardioNet monitoring
center receives accurate heartbeat information.
White lead – placed just below the center of
your right collarbone
Electrode Pad
Black lead – placed just below the center of
your left collarbone
n Red lead – placed on your left side, on the
lower part of your rib cage
White:
Upper
Right
Black:
Upper
Left
The Sensor leads snap
easily on and off of the
Electrode Pad.
4. Sensor
Red:
Lower
Left
Placement for Leads
If you’re wearing the
Sensor on a belt clip,
the Sensor is upside
down.
Taking Care of the CardioNet Sensor 37
Tip: a convenient time
to remove your
electrode pads is
when you shower.
Showering or Bathing
You’ll need to remove your Sensor before taking a
bath or shower, but you can keep the electrode
pads on. Be careful that they don’t get soaked.
Before removing the Sensor, turn off the Monitor.
You will remove the Sensor, but keep the pads in
place.
Gently wash the skin around the electrodes. After
drying, repress the pads to the skin.
Turn Off the Monitor
1. Press the On / Wake button located on the front
of the Monitor.
2. Touch the View Options button on the touch
screen. The Options menu appears.
4. Sensor
3. Touch Power Off . A warning appears and asks
You can wear your
electrode pads while
showering or bathing.
Just make sure you
remove the Sensor and
electrode leads. After
showering, press the
pads to the skin to
assure tight surface
contact.
38
if you really want to power down.
4. Touch Yes to confirm. A message briefly
appears to let you know that the Monitor is
powering down. Wait for the Monitor to
completely power down. The touch screen will
become blank.
Remove the Sensor
1. Remove the Sensor leads from the electrodes.
2. Leave the Sensor Electrode Pads in place if you
are not going to change them.
3. If you are going to change the pads, remove
them and apply a new set after your shower or
bath.
Taking Care of the CardioNet Sensor
After showering
1. Repress electrode pads worn during showering
or apply new pads.
2. Reattach the Sensor lead wires to the electrode
pads.
3. Press the On / Wake button to turn the Monitor
on and resume monitoring. Changing the
Sensor Battery.
4. Sensor
Taking Care of the CardioNet Sensor 39
Changing the Battery
The AA battery in the Sensor must be replaced with
a new, unused battery every 24 hours. We
recommend you turn your Monitor off before
changing your Sensor battery. This prevents the
Monitor from alarming because it cannot detect
your heartbeats when the Sensor has no power.
Turn Off the Monitor
Insert the battery,
negative (flat) end first,
1. Press the On / Wake button located on the front
bumpy side out.
of the Monitor.
2. Touch the View Options button on the touch
4. Sensor
Press firmly on the top
edge of the battery door
to open it. You can use
a table top or flat surface
to press against the
door. It pops open.
screen. The Options menu appears.
3. Touch Power Off. A warning appears and asks if
you really want to power down.
4. Touch Yes to confirm. A message briefly
appears to let you know that the Monitor is
powering down. Wait for the Monitor to
completely power down. The touch screen will
become blank.
Replace The Battery
1. Press the top edge of the battery door to open it.
Call the CardioNet
Service Center’s toll
free number if you are
running out of
replacement batteries.
(866) 426-4401
40
The door pops open.
2. Take out the old battery and dispose of it in
accordance with local regulations and EPA
guidelines.
3. Put in a new AA battery, included in your
CardioNet Service Kit. Insert the negative end
first.
4. Close the cover.
If you are running low on batteries, contact the
CardioNet Monitoring Center and ask for additional
batteries. In an emergency, any available AA
battery can be used with the CardioNet Sensor.
Taking Care of the CardioNet Sensor
#
Trouble
Shooting
5.Troubleshoot
This section provides suggestions for
troubleshooting as well as precautions and
warnings. It includes:
n Responding to warnings and alarms
n Troubleshooting
n Precautions and Cautions
n Cleaning
n Service
Responding to Warnings and Alarms
For warnings and alarms, the Monitor beeps to
let you know there is a concern and explains on
the touchscreen exactly how to respond.
Warnings are brief beeps. Alarms last longer
and grow louder. Warnings can sometimes fix
themselves, but alarms always require action on
your part. For both, you can immediately
silence the audio tones by touching the OK
button on the touch screen. For both you can
also touch the Help button for more information
about how to resolve the problem.
The following list of alarms and warnings shows
what appears on your screen and describes how
to respond.
5.Troubleshoot
Low Monitor Battery
Return Monitor to Base for recharging.
42
Troubleshooting
Low Sensor Battery
Install new battery - or - Inspect battery
compartment, clean contacts if necessary.
No Power in Base
Reinsert the power cable in the base and into the
wall plug.
5.Troubleshoot
Troubleshooting 43
If the electrode patch
loses contact or dries
out you need to replace
it immediately. The
monitor detects when
leads are disconnected
and will alert you.
Sensor Lead Wire Disconnected
Make sure the electrode patches are pressed
onto your skin. Check all the lead wire
attachments.
1- 800- 426-4401
5.Troubleshoot
Poor Sensor Communication
Move closer to your monitor. The Monitor and
Sensor need to be in closer range to
communicate.
44
Troubleshooting
Scheduled Upload Failed
Either go to an area that has cellular coverage or
put the Monitor in the Base.
5.Troubleshoot
Troubleshooting 45
Troubleshooting
Troubleshooting involves taking precautionary
measures, sometimes a bit of detective work,
and responding to known problems. For the
most part, the Monitor will detect problems for
you. The Monitor beeps to let you know there is
a concern and explains on the touchscreen
exactly how to respond.
A warning prompts you to resolve a problem by
displaying an alert screen and beeping an audio
tone. For some warnings the problem can fix
itself and you won’t need to do anything. For
others you’ll need to take action, as described
on the touch screen.
An alarm lets you know that a problem has not
been fixed and you must take action.
5.Troubleshoot
Monitor Battery Doesn’t Last 18 Hours
Ensure battery is being recharged for at least
four hours per day. If you find the Monitor is
not holding its charge long enough, you
probably haven’t left it in the Base long enough.
No Display on Monitor.
Ensure Monitor is turned on. Return Monitor to
Base for recharging
Blank Monitor Screen.
If the Monitor is blank, first make sure it is
turned on. If it is on and the touchscreen is
blank, return the Monitor to its Base for
recharging
No Connection when Call Button is Pressed.
Ensure Monitor is in cellular range. Place
Monitor in base. Ensure Monitor is turned on.
46
Troubleshooting
Precautions
Dispose of Batteries Properly.
Observe all local laws for the disposal of alkaline
batteries.
When Not in Use, Remove Sensor Battery.
Do not leave the battery in the Sensor when it is
not in use. Damage from corrosion could result.
Avoid Electromagnetic Interference.
For the best recording results, you should avoid
close proximity to heavy equipment or other
sources of electromagnetic interference such as
electric blankets, heating pads, etc.
Remove Leads before Defibrillation
Electrode leads must be removed before external
defibrillation.
Cautions
For more information,
refer to the Section
called Showering or
Bathing in Caring for
Your Sensor.
Caution: Do Not Get the Sensor Wet.
Make sure the Sensor stays dry at all times.
Warning: For Adult Use Only.
The CardioNet Monitoring System is intended for
Adult use only. It shall not be used on infants
weighing less then 22 lbs.
Troubleshooting 47
5.Troubleshoot
Caution: Power Down and Remove Sensor
Before Showering.
Power down the Monitor and remove the Sensor
before showering. While the CardioNet Sensor and
Monitor are water resistant, they are not
waterproof. Refer to the section: Caring For Your
Sensor for complete instruction on removal and
reapplication before showering.
Warning: Use with Telephone System.
Any patient whose life may be put at significant
risk by the unavailability of the telephone
system should not be monitored by the
CardioNet System.
Warning: Not an Apnea Monitor.
The CardioNet Monitor is not to be used as an
apnea monitor.
Warning: Telephone Use.
Do not use any telephone other than the phone
that is connected to the CardioNet Base while
you are being monitored. If dialing tones are
heard in a remote telephone, hang up
immediately to allow the CardioNet Monitor to
dial the Monitoring Center.
Warning: Do Not Tamper.
There are no serviceable parts in the CardioNet
System. Removing the cover of any of
component may alter performance.
5.Troubleshoot
Cleaning
Dampen a soft cloth with disinfecting solution.
Wipe the external surfaces of the Sensor,
Monitor and Base. Do not spray or submerge
any component with liquid or foam. Each
component should be wiped with a soft damp
cloth after cleaning to ensure no fluid has
pooled on external surfaces.
48
Troubleshooting
Service
If you experience additional problems with any
components of the CardioNet Monitoring System,
review the problems and solutions listed in the
trouble shooting section. If additional assistance is
required contact customer support by phone of fax.
Telephone: 619.243.7500
Fax: 619.243.7700
Call customer support before returning a
CardioNet Monitoring System to make shipping
arrangements.
5.Troubleshoot
Troubleshooting 49
5.Troubleshoot
50
Troubleshooting
)
Specifications
and Symbols
This section lists specifications and symbols. It
includes:
n Specifications
n Symbols
n Hardware Requirements
Specifications
Dimensions
Sensor
4.1 x 0.7
Weight: 2.1 oz
Sensor neck strap
12 x 24 x 0.2
Monitor
5.9 x 3.3 x 1.0
Weight: 11.0 oz
LCD
3.0 x 2.3, touch screen, monochrome, EL backlight
Base
4.0 x 4.0 x 3.6
Weight: 6.1 oz
Functional
52
Specifications
Channels
Resolution
12 Bit
Recording
Full Disclosure
Sample Rate
250 Samples / sec
Frequency Response
0.5 hZ - 40 Hz
Battery Life
Monitor: (18 hr) rechargable
Sensor: (24 hr) AAA Alkaline
Base Connectors
Power in (12V 1.2A)
Phone in (RJ11)
Phone out (RJ11)
Serial RS232
Operating conditions
Sensor
Immersion resistant (IPx-0)
Operating temperature 20 - 45 C
Storage temperature -20 - 65 C
Relative humidity 10% - 95%, noncondensing
Monitor and Base
Splash resistant (IPx-0)
Operating temperature 0 - 45 C
Storage temperature -20 - 65 C
Relative humidity 10% - 95%, noncondensing
Specifications 53
Equipment Symbols
Consult Manual
Year of Manufacture
Type B Equipment
SN
Serial Number
Hardware Requirements
In Home Requirements
Touch tone telephone
AC powered outlet
PC Requirements
Serial port installed
54
Specifications

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