Casio Communication TC-920 900 MHz Cordless Telephone User Manual tc920 p65
Casio Communication Inc. 900 MHz Cordless Telephone tc920 p65
User Manual
SWITCH SETTINGS BASE MESSAGE PLAYBACK The TC-920 has one switch on the side of the handset and three switches on the back of the base unit. POWER SAVER/RINGER ON RING SELECT The TC-920 is shipped with the HANDSET RINGER SWITCH set to “PWR SAVER” (the ringer is off). When set to PWR SAVER (power saver), the battery power is conserved. Turn the handset to “RINGER ON” before use. The answering machine is shipped with the Ring Select Switch set to 4 rings. Set the RING SELECT SWITCH (labeled RINGS) to 4, 2, or TS (Tollsaver) to select the number of rings before the TC-920 answers. RINGER ON - The ringer is on and the handset will ring when an incoming call or paging signal is received. When the handset is out of the cradle, the rechargeable batteries will last up to seven days in this mode (the PWR SAVER is off). 4 = The TC-920 will answer on the fourth ring. 2 = The TC-920 will answer on the second ring. TS = When calling to retrieve messages from a remote location, Tollsaver will help eliminate toll charges by letting you know if there are any new messages before the TC-920 answers. When set to TS, the TC-920 answers on: Second ring = NEW messages Fourth ring = NO new messages Hang up after three rings to avoid toll charges. POWER SAVER (PWR SAVER) ON - When an incoming call or a paging signal is received the handset will not ring, but all other handset functions will operate. The rechargeable batteries will last up to one month in this mode (the ringer is off). BASE RINGER ON/OFF Set the RINGER ON/OFF SWITCH on the base to control the telephone ringer. The base ringer is preset to “RINGER ON.” ON = Base ringer is turned on. OFF = Base ringer is turned off, except if the handset is charging and the handset ringer is On. The handset will ring even if the base ringer is set to Off. To select Greeting One or Greeting Two: Press GREETING SELECT (in the cradle) You will hear “Greeting One” or “Greeting Two” to indicate the current setting. Pressing GREETING SELECT again will change the setting to the other Greeting. The TC-920 will now answer all calls with the selected greeting. NOTES: ■ If a greeting has not been recorded, all callers will hear “Record a message.” You can record one or two customized greetings up to 20 minutes in length. The greeting is recorded on a digital chip. You can listen to either greeting anytime when the TC-920 is turned on. Press GREETING SELECT until the desired greeting is announced. NOTE: ■ The sound level is automatically adjusted when the greeting is played over the phone line. Press GREETING RECORD (located in the cradle area). You will hear "Please Record Greeting One" and a beep. Speak loudly and clearly about 7" from the microphone located at the lower right hand corner of the base unit. The PLAY/PAUSE INDICATOR on the Base unit will flash slowly to confirm that recording is in process. Press GREETING RECORD again after you have finished speaking. The greeting replays automatically and the TC-920 resets to answer phone calls with Greeting One. NOTES: ■ If a greeting has not been recorded, callers will hear “Record a message.” ■ The greeting should be recorded without any background noise. ■ The greeting should be recorded by only one person speaking into the Microphone. Press TIME SET again. The TC-920 will announce the hour. Press SKIP/+ to advance or REPEAT/to reverse the hour. “a.m.” and “p.m.” will be announced for each hour. Press TIME SET again to end. The day and time will be announced. ON/OFF Press ON/OFF (located in the cradle ) to turn the answering machine on and off. The PLAY/PAUSE INDICATOR on the base will light when the TC-920 answering machine is on. The ringer will operate with the unit off, but no messages will be recorded. TALKING CLOCK The TC-920 also functions as a clock. Press TIME SET/CHECK (in the cradle) once. The day and time will be announced. All new messages are played in the order received. The message number, time and day will be announced before each message. After the last message is played, you will hear, “End of messages.” Adjust the VOLUME CONTROL (located on the right side of the base). Press ALL (on the base) to replay all new plus saved messages. The total number of messages will be announced. All messages are played in the order received. The message number, time and day will be announced before each message. After the end of the last message you will hear “End of messages.” REPEAT MESSAGES During playback of messages, press REPEAT (on the base) once to repeat the current message. SKIP BACKWARD During playback of messages, press REPEAT twice to skip backward to the previous message. Press REPEAT each time you want to skip backward through messages. SKIP FORWARD You can skip forward through messages. Press SKIP once to skip forward to the next message. Press ALL or playback. NEW during message Press ALL or NEW again to resume listening to messages. Press ON/OFF (in the cradle ) twice to end pause. All messages will be saved. To replay all messages, TRANSFER MESSAGES TO MESSAGE FILE To store messages into Message File: Press ALL or NEW on the base to playback your messages. Press MESSAGE FILE during message playback. You will hear “Message Two Transferred” to indicate that a newly transferred message has been saved in Message File. NOTE: ■ The MESSAGES INDICATOR on the handset does not flash for messages stored in Message File. Press ALL on the base after hearing, “End of messages.” MESSAGE PLAYBACK FROM THE HANDSET AUTOMATIC SAVE If you do not press ERASE while listening to messages or after playing them, the TC-920 will automatically save all the messages. You can play new and saved messages privately through the handset. Make sure the handset is in the Standby Mode and the answering machine is on. ERASE INDIVIDUAL MESSAGES You can erase specific messages while saving others. Press ERASE while listening to a specific message. If you change your mind and decide to save the message, press SAVE at end of message playback. Press REMOTE/SCREEN and then PLAY (3 on the keypad). You will hear a beep and the MESSAGES LED on the handset will light solid. After listening to messages, to exit the Handset Playback Mode: ERASE ALL MESSAGES Press ERASE within seven seconds after hearing “End of messages” to erase all messages. You will hear “Erase Messages”. Return the handset to the base cradle. REPEAT MESSAGES If you wish to save all messages, press SAVE within seven seconds after hearing “End of messages” or after pressing ERASE. messages or after hearing “End of messages,” the TC-920 will automatically save all messages. To store messages into Message File while playing back messages through the handset: ANSWERING A CALL DURING PLAYBACK If you receive an incoming call during message playback: PLAY ALL MESSAGES IN MESSAGE FILE When playing messages in Message File, you can utilize the convenient playback features such as: Pause, Skip/Repeat and Selective Save/Erase. SKIP FORWARD Press TALK on the handset or pick up any extension phone to speak with the caller. All messages will be automatically saved. NOTE: ■ If SAVE is pressed at the end of message playback, then all messages will be saved in the main location, and the messages that were transferred during playback will also be saved in Message File. Press MESSAGE FILE. The number of messages in Message File will be announced. Messages stored in this location will be played. NOTES: ■ If there are no messages in Message File, you will hear “No file messages.” ■ After the last message is played you will hear “End of messages.” Press REPEAT (❋ TONE key) twice to skip backward to the previous message. Press REPEAT each time you want to skip backward through messages. Press SKIP (# key) once to skip forward to the next message. SAVE ALL MESSAGES Messages will be saved within seven seconds after you hear the last message. To manually save all messages, Press SAVE (1 on the handset keypad) after hearing, "End of messages. " When the battery pack needs recharging, the LOW BATT/RECORD Indicator on the handset will flash. You may also notice a reduction in the quality of your cordless handset communications. Return the cordless handset to the base unit when the LOW BATT/RECORD INDICATOR is flashing. PLAY ALL MESSAGES IN MESSAGE FILE When playing messages in Message File, you can utilize the convenient playback features such as: Skip/Repeat, and Selective Save/Erase. Press ERASE (4 on the keypad) after hearing “End of messages.” ERASE INDIVIDUAL MESSAGES CALL SCREENING When the phone rings, the TC-920 will answer the call. You may use the handset to screen your phone calls. Be sure the PLAY/PAUSE INDICATOR on the base unit is on. Press REMOTE/SCREEN to listen to incoming calls from the cordless handset. You will hear the TC-920 play your greeting and your caller leave a message. Press REMOTE/SCREEN again to exit Call Screening. To speak to the caller, press TALK on the handset. The unit will stop recording. NOTE: ■ DO NOT press ON/OFF on the base unit as you may disconnect your caller. To hang up, press TALK or return the handset to the base unit. The unit will automatically reset to answer new calls. ANSWER A CALL DURING PLAYBACK If a call comes in while you are playing your messages through the handset, the answering machine will not answer the call. Your phone will ring if the HANDSET RINGER SWITCH is set to “RINGER ON.” Press ERASE (4 on the keypad) during playback of a specific message. 1 TALK 2 SCREEN The specific message will be erased 7 seconds after hearing “End of Messages” unless SAVE (1 on the keypad) is pressed. Erase specific messages during Handset message playback. Press REMOTE/SCREEN on the handset and then MSG FILE (6 on the handset keypad). Messages stored in this location will be played. After the last message is played you will hear “End of file messages”. Press on the handset to answer the incoming call. All messages will be saved. To hang up and continue listening to your messages, press TALK, REMOTE/ and then PLAY (3 on the keypad). After listening to messages, return the handset to the base or wait seven seconds to exit the Playback Mode. The TC-920 allows you to record important telephone conversations. Press CONV (5 on the handset keypad). The LOW BATT/RECORD INDICATOR above the 2 button will light solid and the TC-920 will begin recording. Press CONV or REMOTE/SCREEN again to end the recording and return to Standby Mode. NOTE: ■ In certain states, it is unlawful and may lead to criminal penalties to record any telephone conversation without prior consent of all parties. NOTE: ■ The batteries can be recharged many times, but if you get a low battery indication even after 12-15 hours of charging, you should replace the battery pack. BATTERIES - If it becomes necessary to remove or replace the batteries see "HANDSET NI-CAD BATTERY INSTALLATION." PLACING A CALL Pick up the handset and press TALK. To hang up, press TALK again or return the handset to the base unit. Wait for dial tone and dial the phone number. The CHARGING/LINE IN USE INDICATOR on the base flashes slowly to show that the handset is in use. NOTE: ■ When you return the handset to the base unit, you are hanging up the phone (Standby Mode). Press STORE on the handset. You will hear two beeps. Press AUTODIAL. Enter a one-digit keypad number (0-9) as the AutoDial location for that number. You will hear two beeps. Dial your telephone number and wait for the line to connect. (You dialed your call in Pulse Mode.) Repeat steps 1-4 to store up to 10 AutoDial numbers. Press ❋ TONE on the handset to temporarily change from Pulse to Tone Mode. Dial the tone numbers. This could be a special service or access number. Press VOL + or VOL - to change the volume level of the handset during a conversation or during message playback. Each press of VOL + or VOL - will increase or decrease the sound level to one of four levels: Normal through High. When you hang up the volume will reset to the “Normal” setting. AUTO HANG UP When the handset is in the Talk Mode and returned to the base unit, it will automatically return to the Standby Mode and disconnect the call. It is not necessary to press TALK on the handset to disconnect the call. Write the names and telephone numbers of the people whose numbers you have stored on the TC-920’s AutoDial index card (located under the base unit). NOTES: ■ To erase AutoDial numbers, store a new number in the AutoDial location you wish to erase. For example, you may store a one digit number to erase an old phone number. ■ Autodial numbers are stored in the handset permanently until they are changed. Autodial numbers will not be lost when installing a new handset battery. ■ You can store important emergency numbers in AutoDial memory (police, fire, medical or 911 for example) but Casio PhoneMate assumes no responsibility for this feature. USING AUTODIAL Press TALK on the handset twice (“off” and “on”). Wait for dial tone and dial the correct number. RECEIVING A CALL When the phone rings, pick up the cordless handset and press TALK. Speak to the caller. To hang up, press TALK on the handset or return the handset to the base unit. PLACING A CALL ON HOLD Press HOLD. The TALK INDICATOR on the handset flashes slowly. NOTE: ■ If a call has been on hold for five minutes, the TC-920 will automatically disconnect the call. TAKING A CALL OFF HOLD ALARM 1. If you move out of the base unit’s operating range, you will hear a warning tone. Move closer to the base unit to deactivate the alarm. If you remain out of range for too long, the TC-920 will disconnect from the line. 2. If the handset loses its security code you will also hear an alarm tone. To reset this security code place the handset in the base unit for a few seconds. Pick up the handset and try your call again. 3. Interference from other appliances may also cause the alarm to sound. To prevent interference, move the base unit to another location and vertically position the base unit antenna. Enter one of the telephone numbers you want to store in the AutoDial memory by dialing it on the keypad. You will hear a beep after entering each digit. Press TALK on the handset and wait for the dial tone. TONE/PULSE MIXED DIALING It is assumed that the TC-920 is set to “PULSE” (see "TONE/PULSE SWITCH SETTING".) If you live in a pulse or rotary dialing area, you can use tone to access a long distance service (i.e. Sprint or MCI), bank by phone or any other service that requires touchtone dialing. Hang up and the TC-920 automatically returns to the Pulse Mode. PROGRAMMABLE PAUSE Pause is convenient for use on a business telephone system (i.e.; PBX) when an 8 or 9 must be dialed to reach an outside phone line. This feature can also be used for a long distance service (i.e.; MCI) where you have to wait for a second dial tone before you continue dialing. Follow instructions for "STORING AUTODIAL NUMBERS." Press REDIAL/PAUSE on the handset when a pause is required. Each pause is two seconds in length and counts as one digit in the AutoDial memory. MISDIALING A NUMBER HANDSET VOLUME CONTROL REMOTE OPERATION STANDBY MODE In the Standby Mode, the handset is inactive and ready to receive calls. INDICATORS on the handset will not be lit in Standby Mode. Press the one-digit AutoDial location number you wish to dial (0-9 on the keypad). The TC-920 will dial your number automatically. You will hear a series of beeps during dialing. You may store up to 10 of your most frequently dialed numbers in AutoDial memory. Autodial numbers can be up to 24 digits in the Tone Mode and the Pulse Mode. Press REMOTE/SCREEN on the handset during your phone conversation. HANDSET TELEPHONE OPERATION Press MSG FILE (6 on the handset keypad) during message playback. The green MESSAGE FILE INDICATOR on the base will flash quickly to show that a message has been transferred to Message File. NOTE: ■ If SAVE is pressed at the end of message playback, then all messages will be saved in the main location, and the messages that were transferred during playback will also be saved in Message File. Press Press MEMO or REMOTE/SCREEN again to end the recording and return to Standby Mode. HANDSET LOW BATTERY INDICATOR ERASE ALL MESSAGES All messages may be erased within seven seconds after hearing the last message. You can skip forward through messages. The LOW BATT/RECORD INDICATOR above the 2 button will light solid and you will hear “Please record a message” through the earpiece. The TC-920 will begin recording. AUTODIAL STORING AUTODIAL AUTODIAL NUMBERS CONVERSATION RECORD Press MEMO (2 on the handset keypad). Press REMOTE/SCREEN on the handset and then PLAY (3 on the handset keypad) to playback your messages. Press REPEAT (❋ TONE key) once to repeat the current message. Skip backward message by message. Press REMOTE/SCREEN on the handset. TRANSFER MESSAGES TO MESSAGE FILE SKIP BACKWARD NOTE: ■ Messages that were individually erased during playback will be saved. Be sure the TALK INDICATOR on the handset is not lit. (The handset must be in Standby Mode.) If you do not press SAVE (1 on the keypad) or ERASE (4 on the keypad) while listening to You can repeat the current message. SAVE ALL MESSAGES You can record a memo using the handset. Press MEMO to end the recording. AUTOMATIC SAVE Press REMOTE/SCREEN again. NOTE: ■ If you hang up during handset message retrieval, all messages will be saved. NOTE: ■ Messages that were individually saved during playback will be erased. MEMO & CONVERSATION RECORD RECORD A MEMO Recorded memos are played along with the incoming messages in the order in which they were recorded. OR Message File offers a convenient way to store important messages, long messages or to separate messages for business, personal use or for other users. The green MESSAGE FILE INDICATOR on the base has three settings when the answering machine is turned on: 1. OFF = No messages have been filed. 2. Quickly flashes = New messages have been transferred and not yet played. 3. Slowly flashes = File messages were played and saved. In the Standby Mode, if you have messages, the MESSAGES INDICATOR on the handset flashes for 10 seconds after the handset is used. (In the Standby Mode the TALK INDICATOR on the handset is not lit.) REPLAY ALL MESSAGES You will hear "Please record message." Begin speaking into the Microphone (located at the bottom right-hand corner) about 7" from the base unit. HANDSET MESSAGE INDICATOR OR Press MEMO on the base unit. HANDSET MESSAGE PLAYBACK Leave the TC-920 in Pause Mode. It will automatically reset to answer calls after five minutes. All messages will be saved. MESSAGE FILE MESSAGE FILE INDICATOR OR You can record a memo for another household member or as a reminder for yourself up to five minutes in length. The memo will be stamped with the time and day it was recorded. You have three options during pause: Skip backward, message by message. Press TIME SET again. The TC-920 will announce the minutes. Press SKIP/+ to advance or REPEAT/to reverse the minutes. Press NEW on the base. The number of new messages will be announced. You can repeat the current message. Press SKIP/+ or REPEAT/- (on the base) until the correct day is announced. NOTE: ■ If the time and day have not been set, all messages will be stamped with “Sunday 12:00 a.m.” RECORD GREETING TWO To record Greeting Two, press GREETING SELECT to set the TC-920 to answer with Greeting 2, then follow the steps noted above in the section "RECORD GREETING ONE." CONTROL The PLAY/PAUSE INDICATOR on the base will flash slowly when messages have been played and saved. Set the current time and day. The TC-920 will stamp each message with the time and day. Press TIME SET (located in the cradle ). Press TIME SET again after hearing "Sunday, 12:00 a.m." You will hear, "Sunday." Adjust the base unit VOLUME (located on the right side). PLAY ALL MESSAGES Press GREETING CHECK (located in the cradle of TC-920.) The TC-920 will play the greeting and reset to answer new calls. NOTE: ■ If a greeting has not been recorded, you will hear “No greeting. Please record greeting.” Callers will hear “Record a message.” Be sure the TC-920’s indicators are lit or flashing. Set the VOLUME CONTROL at midpoint (located on right side of TC-920). SET THE TIME/DAY RECORD GREETING ONE When messages have been received and not played yet, the PLAY/PAUSE INDICATOR on the base will flash quickly. To listen to new messages only: This switch configures the TC-920 to dial out with either touchtone or pulse signals to match the service supplied by your local telephone company. The TC-920 is shipped with the TONE/ PULSE SWITCH set to “TONE.” If you have rotary or pulse service, set this switch to “PULSE.” PULSE = for Rotary dialing or Pulse services TONE = for Touchtone service CHECK GREETING The PLAY/PAUSE INDICATOR on the base has four settings: 1. OFF = the answering machine is off. 2. ON = the machine is on but no messages have been recorded. 3. Light flashes quickly = new messages have been received and not yet played. 4. Light flashes slowly = messages have been played and saved. You can temporarily pause message playback up to five minutes. The TC-920 will not answer calls in the Pause Mode. PLAY NEW MESSAGES TONE/PULSE SELECT GREETINGS PAUSE MESSAGE PLAYBACK NOTE: ■ Slow flashing also indicates active recording mode. NOTE: ■ After you have retrieved messages, (from a remote location or at the machine) Tollsaver will reset to answer on the fourth ring until a new message is recorded. INITIAL SETUP PLAY/PAUSE INDICATOR RECORD A MEMO AT BASE There are three ways to take a call off HOLD. Press HOLD again on the handset. OR Press TALK on the handset. OR Pick up any extension phone that is connected to the same line. LAST NUMBER REDIAL The TC-920 remembers the last number you dialed. Pick up the handset, press TALK and then . The TC-920 will automatically redial the number. 1 REDIAL/PAUSE You can use Remote Operation from most touchtone or cellular phones to retrieve, replay, erase and save messages. PROGRAM REMOTE ACCESS CODE TC-920 is shipped with the code set to 1-2-3. To change your 3-Digit Remote Access Code: Press CODE SET/CHECK (located in the cradle ). You will hear the current setting. Press CODE SET/CHECK again within five seconds after the audio speech. You will hear, "Enter remote code one." The first remote code digit is announced. Press SKIP/+ or REPEAT/- until the first number you select is announced. Repeat steps 2 and 3 to set the second and third remote code digits. Press CODE SET/CHECK again to end. You will hear the newly programmed 3-digit access code announced. GREETING BYPASS Frequent callers can skip your greeting when they call to leave a message. Instruct them to press # on their touchtone keypad any time after the TC-920 answers their call. REMOTE MESSAGE RETRIEVAL Call your answering machine from most cellular, pay or touchtone telephones. Enter your 3-DIGIT REMOTE ACCESS CODE immediately after the greeting begins. NOTE: ■ If the TC-920 does not respond when you enter your code, try again after the beep. FLASH/CALL WAITING If you subscribe to a call waiting service and you receive another call while using the phone, press FLASH (on the handset) to answer the second call. Press FLASH again to return to the first call. Flash may also be used on a business phone system (CENTREX, PBX) for transferring calls. After entering your 3-digit remote access code, the number of new messages will be announced. If new messages have been received, they will play in the order of receipt. After all new messages have played, you will hear “End of messages.” Select another option or hang up. NOTE: ■ Hang up anytime to cancel Remote Message Playback. The TC-920 will automatically save all messages, unless you choose to erase them. REMOTE VOICE MENU Enter 1 Enter 2 Enter 3 Enter 4 Enter 5 Enter 6 Enter 7 to play messages. to save messages. to erase messages. to record message. to record greeting. for Greeting One (or Two) to play file messages. NOTE: ■ Remote menu items 1, 2 and 3 will not be announced if no messages are received and stored. Remote menu item 7 will not be announced if no messages are stored in Message File. REMOTE OPERATION OPTIONS REPEAT MESSAGES - Press ❋ once. SKIP BACKWARD - Press ❋ twice. SKIP FORWARD - Press # once. REPLAY ALL MESSAGES - Press 1. SAVE ALL MESSAGES - Press 2. ERASE INDIVIDUAL MESSAGES - Press 3 as a message plays back, you will hear, “Erase message” and then the next message will play. ERASE ALL MESSAGES - Press 3 after hearing, “End of messages.” AUTO SAVE - If you do not press SAVE or ERASE, the TC-920 will automatically save all messages. RECORD MEMO - Press 4. RECORD GREETING - Press 5 . CHANGE GREETINGS - Press 6. PLAY MESSAGES IN MESSAGE FILE - Press 7. REMOTE TURN-ON Call and let your phone ring 10 times or more. The TC-920 will turn on and you will hear "Please enter remote code." MEMORY FULL MESSAGE RETRIEVAL You will hear “Memory is Full” after your greeting is played. Enter your 3-DIGIT REMOTE ACCESS CODE. After listening to messages, press 3 on the keypad to erase them. If you have erased messages, the TC-920 can now answer calls and record new messages. FCC REQUIREMENTS USER INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS 1. This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to your telephone company. 2. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called. In most, but not all areas, the sum of the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should call your local telephone company to determine the maximum REN for your calling area. 3. If your answering machine causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC. 4. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of your equipment. If they do, you will be given advance notice so as to give you an opportunity to maintain uninterrupted service. 5. If there is a problem with this unit, the telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning. 6. Repairs can only be made by the manufacturer or an authorized service agency. Unauthorized repairs void registration and warranty. Contact seller or manufacturer for details of permissible user-performed routine repairs, and where and how to have other than routine repairs made. 7. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. (Contact your state public utility commission or corporation commission for information.) Any changes made by the user not approved by CASIO PHONEMATE can void the user’s authority to operate the equipment. This product is hearing aid compatible. INTERFERENCE INFORMATION 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 4. Use caution when installing or modifying telephone lines. Notice: This cordless telephone uses radio communications between the handset and the base unit, and may not ensure privacy of communication. Other devices including other cordless telephones may interfere with the operation of this cordless telephone or cause noise during operation. Cordless telephone equipment generates and receives radio waves and, if not installed and used properly, may pick up interference. To prevent interference: Avoid locations such as heating appliances, electrical equipment (e.g., fluorescent lamp, TV, radio, refrigerator, computer), places subject to direct sunlight, excessive dust, moisture, vibration, etc. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. 5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in an enclosed environment unless proper ventilation is provided. 7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by animals or persons walking on it. 8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 10.To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceperson when service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect re-assembly can cause electric shock when the appliance is subsequently used. 11.Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls, that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance. 12.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 13.Do not use the telephone to report a gas leak while near the leak. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ● Reorient or relocate the receiving antenna. ● Increase the separation between the equipment and receiver. ● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help. IMPORTANT FEATURES INSTALLATION INSTRUCTIONS SAFETY PRECAUTIONS Jack: RJ11 Ringer Equivalence: See bottom/underside of the TC-920 base unit. CASIO PHONEMATE, Inc. 20665 Manhattan Place, Torrance, CA 90501 IMPORTANT CORDLESS TELEPHONE INFORMATION Locate the base unit in a high place in the house (such as the second floor) in order to receive the most effective communication range. Fully extend the base unit antenna. Telephones must not cause interference to any licensed radio service. WARNING Recorded greeting sounds garbled or difficult to hear. Strictly follow the guidelines for recording your greetings to ensure the best possible quality: 1. Speak loudly and clearly about 7" from the Microphone. 2. Avoid any background noise. 3. Greeting should be recorded using the voice of one person. No dial tone is heard when calling out. 1. Place the handset in the charging cradle for about 3 seconds to reset the security code. 2. Make sure the handset battery pack was charged for at least 12-15 hours. 3. Is the handset LOW BATT/RECORD INDICATOR on? 4. Check the telephone cord connection. Recorded messages are cut off. The TC-920 is designed to disconnect from the line after a caller stops talking. Calls may be cut off if a four second pause is detected, if the caller does not speak loud enough, or if the message is less than four seconds in length. You have more than one telephone number and are experiencing difficulty. See MULTI-LINE INSTALLATION. There is no sound during playback. Between messages there is an operator recording or a beep and dial tone. The caller has hung up without leaving a message. A shorter greeting will reduce the frequency of these recordings. LO BATT INDICATOR on the handset lights. The handset needs to be charged. The unit does not record incoming messages. 1. Memory may be full. Erase messages to allow new messages to be recorded. 2. The VOLUME SWITCH may be set too low and recorded messages cannot be heard. 3. The machine may have been accidentally turned off. 4. The caller may have hung up within four seconds of the machine answering the call. The TC-920 will not record a message by design. 5. Your local telephone company may transmit signals that are recorded by your machine. 6. No calls were actually received. After several attempts the TC-920 will not operate properly. Reset the TC-920 by unplugging the AC ADAPTER PLUG from the back of the unit for 10 seconds and remove the battery (if one is installed). The greetings, incoming messages and time/day stamp will be lost. Re-record the greeting and set the time and day. If this action does not fix the problem, call the CASIO PHONEMATE Helpline. CASIO PHONEMATE’s Helpline staff can often resolve problems or recommend repair service when needed. The handset does not ring. 1. Place the handset in the charging cradle for about 3 seconds to reset the handset security code. 2. Make sure the HANDSET RINGER SWITCH is on. 3. Check the AC Adapter and the telephone cord connections. The unit does not automatically stop playing the greeting or recording a message when an extension phone is picked up. Hang up briefly and answer the call again. Unless you live close to a CASIO PHONEMATE Service Center, you may be required to mail a product to CASIO PHONEMATE for repair. To mail the product to the service center you should: 1. Package the unit in its original box or a comparable package. 2. Include a clear and specific explanation of the problem. 3. Include your name, address, and phone number. 4. Provide a legible photocopy of the dated store receipt for warranty purposes. CHARGING THE BATTERIES Charge the cordless handset batteries for 12-15 hours before using the handset for the first time or after installing a new battery pack. The handset is always charging while it is in the base unit and cannot be overcharged. CASIO PHONEMATE, INC. Attn: Customer Service 8805 Kelso Drive Baltimore, MD 21221 (410) 391-0974 Check and adjust the base volume control. Your incoming messages, greetings and machine settings were erased. Disconnection of the AC Adapter from the back of the unit will cause the TC-920 to lose all recorded messages, greetings and other settings. Make sure that you have looped the power cord through the AC Adapter Cord Holder on the back of the unit. Calls on hold are disconnected. 1. The call placed on hold may have exceeded the five minute holding limit. 2. Review the hold section. FACTORY SERVICE CENTERS CASIO PHONEMATE, INC. Attn: Customer Service 20665 Manhattan Place Torrance, CA 90501 (310) 328-6453 Should you have additional questions, please call the CASIO PHONEMATE Helpline at (310) 320-9810 for assistance. WALL MOUNTING The TC-920 can easily be wall mounted by following these instructions. If you have a standard telephone wall mounting bracket, begin with step 2. 1. Purchase and mount wood screws, round head, brass, size #10, 1/14 inches in length into wall. Use the template (left) to space screws correctly. 2. Guide the telephone cord through the right cord holder on the unit’s bottom. Tightly coil the telephone cord around the four guides on the inside of the wall mounting bracket. Pull the telephone cord through the center opening on the wall mounting bracket. 3. Guide the AC Adapter through the left cord holder on the bottom of the unit. Tightly coil the AC Adapter cord around the four guides on the inside of the wall mounting bracket. Direct the AC Adapter cord through the opening in the side of the wall mounting bracket. 4. Snap the wall mounting bracket into the back of the TC-920. 5. Plug the AC Adapter into a wall outlet and the telephone cord into a wall jack. Hang the Handset on the fixed Handset hook and insure that the CHARGING LED on the base is lit solid. Vertically position the base antenna to ensure the best reception. Check the AC Adapter to see that it is connected correctly. Place the handset in the base unit. The CHARGING INDICATOR on the base unit lights to indicate the TC-920 is charging. BATTERY BACKUP Install one 9 volt (9V) battery in the base to protect your outgoing and incoming messages and any programmed information (i.e.; time/day stamp, remote access code) during a power failure. Otherwise, your greeting, incoming messages, the time/day and the handset security code will be lost, even during a short power failure. (The 9V battery is not included.) INSTALLING A 9V BATTERY 1. Turn the TC-920 over and remove the battery cover while unit power is on. 2. Install a fresh 9V alkaline battery. Make sure the battery is connected correctly. Replace the cover. PAGING THE HANDSET FROM THE BASE UNIT To page the handset user or to locate the handset from the base unit, the handset must be in the Standby Mode (the TALK INDICATOR on the handset is not lit) and the Handset Ringer must be ON. Press PAGE on the base unit. You will hear the handset ring, if the HANDSET RINGER SWITCH is set to “RINGER ON.” ULTRA CLEAR NOISE REDUCTION CIRCUIT The TC-920 is equipped with Ultra Clear Noise Reduction Circuitry (Compander Circuit). It reduces background noise-reception is superior to conventional cordless telephones. The batteries lose their charge during shipping and storage. Be sure to charge the batteries before you use the TC-920 cordless telephone. Place the handset in the base unit. The CHARGING/LINE IN USE INDICATOR on the base will light. Leave the handset in the base unit for 12-15 hours. 40 CHANNELS WITH CLEAR CHANNEL SELECTION The TC-920 has 40 channels with Clear Channel Selection. Clear Channel Selection checks and secures a clear channel with every call. When you press TALK to call out or receive a call, the unit automatically finds a clear channel. Press CHANNEL if you wish to change channels manually. DISTINCTIVE RING GREETING MODE Internet Web Site: http://www.casiophonemate.com If you subscribe to a distinctive ring service from your local telephone company, you can set the TC-920 to play a different greeting for normal ring calls and distinctive ring calls. To set the TC-920 to Distinctive Ring Greeting Mode, select Greeting Two by pressing GREETING SELECT. The TC-920 will answer normal ring calls with Greeting Two and will answer special (distinctive) ring pattern calls with Greeting One. POWER FAILURE When power is restored after a power failure, all Base INDICATOR’s will flash to indicate that the installed battery was depleted during the power failure. After you install a new 9 volt battery, reset the time/day stamp, record a new greeting and reprogram other settings. TWO-LINE INSTALLATION Two-line installations may require a two-line T-Adapter for your machine to operate correctly. The T-Adapter allows you to connect your machine to Line 1 or Line 2. The TC-920 will only answer one line. CAUTION: Disconnect the TC-920 from the AC power outlet before cleaning. Make sure you have a 9 volt battery installed in the base unit. Clean the battery charging contacts on the base unit and the handset with a soft cloth once a month. Clean the antenna, and the plastic cabinet of the base unit and the handset, with a soft cloth only. Do not use excess water or cleaning liquid of any kind. HANDSET NI-CAD BATTERY INSTALLATION If it becomes necessary to replace the battery pack: 1. Press down on the battery compartment cover and slide it toward the bottom of the handset. 2. Install the new battery pack with the red wire on the right side of the black wire. 3. Replace the battery cover by sliding it up from the bottom. 4. Place the handset in the base unit and charge the battery pack for 12-15 hours. Lightning Arrestor - Recommended for areas prone to electrical storms. 2700140 $19.95 AC Adapter - For Model TC-920. 1601073 $13.50 Belt Clip (White) 2401734 $4.95 Belt Clip (Black) 2401735 $4.95 Headset (over ear) 8000688 $19.95 Headset (over head) 8000689 $19.95 MasterCard MULTI-LINE INSTALLATION Card No. Position the base antenna vertically for clear reception. Before use, place the handset in the base unit for 12-15 hours to charge the cordless handset batteries. GRABANDO EL SALUDO UNO Expiration Date Usted puede grabar uno o dos saludos personales con duración hasta de 20 minutos. El saludo es grabado en un circuito integrado digital. Subtotal $3.50 Total Name ______________________________________________________________________________ Street Address _______________________________________________________________________ City _________________________________________ State __________ Zip Code _______________ Signature ___________________________________________ Telephone _______________________ We do not accept C.O.D. orders. Allow 15 working days for delivery. Prices subject to change without notice. Returns subject to 20% restocking charge upon approval. The batteries lose their charge during shipping and storage. Be sure to charge the batteries before you use the TC-920 cordless telephone. Place the handset in the base unit. The CHARGING/LINE IN USE INDICATOR on the base will light. Leave the handset in the base unit for 12-15 hours. FIJANDO LA HORA Y EL DÍA Fije la hora y el día correctos. Su TC-920 asignara a cada mensaje la hora y el día en que fueron recibidos. Oprima TIME SET (fijación de la hora) (localizado en el área donde se coloca el auricular en la base) dos veces rápidamente. Usted escuchará, "Sunday." Asegúrese de que las luces indicadoras de su TC-920 estén encendidas o centellando. Ajuste el control de volumen a su punto medio (control localizado en el lado derecho de su TC-920). Oprima SKIP o REPEAT (en la base) hasta que el día correcto sea anunciado. Oprima GREETING RECORD (grabación del saludo) (localizado en el área donde se coloca el auricular en la base). Oprima TIME SET. Su TC-920 anunciará la hora. Oprima TIME SET. Su TC-920 anunciará los minutos. Oprima SKIP para avanzar o REPEAT para retroceder los minutos. Oprima TIME SET de nuevo para terminar. El día y la hora serán anunciados. CA & MD residents add applicable sales tax All orders add shipping & handling CHARGE THE HANDSET BATTERIES BEFORE USING THE CORDLESS TELEPHONE REFERENCIA RÀPIDA To order accessories, simply cut out this order form, fill in the appropriate information and send it with payment (check, money order or credit card information) to: CASIO PHONEMATE Parts Department, 8805 Kelso Drive, Baltimore, MD 21221 or Call: 1-800-322-9995 for credit card orders. Description Part No. Price Qty. Total VISA You must install a fresh 9 volt battery in the base unit to prevent loss of the greetings and messages if power is interrupted. See "Installing a 9V battery". IMPORTANT! SALES SLIP OR EVIDENCE OF PURCHASE DATE REQUIRED The TC-920 will broadcast a beep in about 20 seconds indicating that the unit is fully initialized and ready to operate. On the base, all indicators will flash. The TC-920 is ready to record your personalized greeting. US Patents 5,400,393 & 5,289,529; Other Patents Pending. Enclosed is my check/money order for the total amount. WARNING: Use only NiCd Rechargeable Battery Pack (3.6 volts 600 mAh.) NOTE: ■ Disconnection of the AC Adapter from the back of the unit will cause the TC-920 to erase all recorded messages, greetings and the time and day. This limited warranty gives you specific legal rights; you may also have other rights which vary from state to state. The limited warranty is extended only to the original consumer of a CASIO PHONEMATE product and is valid only with respect to consumers within the United States of America and Canada. Should this product prove defective by reason of improper workmanship or material during the period of one (1) year from the date of original purchase, CASIO PHONEMATE will repair or, at its option, replace the product without charge for parts or labor. If CASIO PHONEMATE elects to replace the product, such replacement may be accomplished with a factory-reconditioned unit. This limited warranty does not apply: (a) to any product damaged by accident, misuse, improper line voltage, lightning, fire, water, or other acts of nature, (b) if the product is altered or repaired by anyone other than CASIO PHONEMATE, INC. or one of its authorized warranty stations or (c) if the FCC-approved connector plugs are removed. This limited warranty does not cover broken or marred cabinets. Except to the extent prohibited by applicable law, all implied warranties made by CASIO PHONEMATE in connection with this product are limited in duration to a period of one (1) year from the date of original purchase, and no warranties, whether expressed or implied, shall apply to this product after said period. Should this product prove defective in workmanship or material, the consumer’s sole remedies shall be such repair or replacement as is herein-above provided. Under no circumstances shall CASIO PHONEMATE be liable for any loss or damage, direct, consequential, or incidental arising out of the use of or inability to use this product. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. In order to obtain warranty service, you must provide evidence of purchase date. For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of the purchase date. Before returning or exchanging your product, call CASIO PHONEMATE ’s Helpline at (310) 320-9810. Please charge my credit card. Installations with more than two lines, such as a business phone system, may require a separate RJ11 jack for answering machines. Please contact your telephone equipment provider for additional information. You can use the TC-920 as an extension phone on a business phone system, but some systems will require that you install an A+A1 Adapter to light the in-use indicator on the receptionist’s console. the AC Adapter into an Electrical Wall Outlet. M1S1 3/99 Printed in China ACCESSORIES Open for easy operating guide! 3 PLUG Design and specifications are subject to change without notice. LIMITED WARRANTY CLEANING THE TC-920 the AC Adapter Plug into the AC Adapter Outlet on the back of the TC-920. the cord through the AC Adapter Cord Holder to prevent accidental disconnection. CHARGING/LINE IN USE INDICATOR Flashes red = someone is using an extension phone or the cordless handset. Lights solid red = the handset is charging . CASIO PHONEMATE, INC. 20665 Manhattan Place Torrance, CA 90501-1827 The Digital Security Coding System automatically resets a new personal security code to one of over 64,000 combinations every time you return the TC-920 handset to the base unit. (Whenever the handset is returned to the base unit you will hear a beep.) The security code prevents unauthorized use of your telephone line, false rings and false dialing. Unplug the AC Adapter from the wall outlet. DO NOT unplug the AC Adapter from the back of the unit or your greeting, incoming messages, remote access code and the time and day may be erased. XXXX 2 CONNECT LOOP NOTE: ■ If you wish to disable Modem Monitor after pressing TALK, you can do so by pressing 9. To insure that you can place outbound calls, you must still manually or electronically disconnect the modem. DIGITAL SECURITY CODE After TALK is pressed, the TC-920 selects a clear channel using Clear Channel Selection. If you hear noise or interference while using the TC-920, press CHANNEL on the handset to manually change channels. the separate Telephone Cord included in the package into the rear of the unit. PLUG the TC-920’s Telephone Cord into a Telephone Wall Jack. MODEM MONITORTM CONNECTION PROTECTION Modem MonitorTM constantly scans the telephone line and protects the modem and fax connections when a call attempt is made from the TC-920 or any phone that includes the Modem MonitorTM feature. It distinguishes between data and standard voice communication and allows for normal telephone operation. Modem MonitorTM prevents the telephone from interrupting an online session and safeguards data during file transfer. When the TC-920 detects a modem in use on the line to which it is connected, the Modem MonitorTM feature prevents the TC-920 from going off-hook. When you attempt to make a call on the TC-920 and a modem is connected, The TALK LED will flash to indicate active data transmission and you will hear the modem data sounded through the handset earpiece. The data you hear is protected from interruptions. The MODEM MONITORTM INDICATOR on the base unit will light red. CHARGE THE HANDSET BATTERIES BEFORE USING THE CORDLESS TELEPHONE MOVING THE TC-920 1 PLUG AUTO EXTENSION DISCONNECT You can answer a call from any extension phone connected to the same line as the TC-920. Pick up any extension phone after the TC-920 has answered a call. The unit will automatically stop playing your greeting or recording a message. If it does not stop, hang up briefly and answer the call again. 1. Use batteries only intended for recharging. Use only the following battery pack: Nickel-Cadmium Rechargeable, 3.6 volts, 600 mAh. 2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for special disposal instructions. 3. Do not open or mutilate the battery Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed. 4. Exercise care when handling the battery in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns. CHANGING CHANNELS INSTALLATION OTHER FEATURES CAUTION ADDITIONAL INFO GREATER RECEPTION RANGE Shorter, more powerful signals are able to travel farther and penetrate thick concrete walls, enabling users a wider area of reception, free of interference caused by obstructions. To prevent fire or shock hazard, do not expose the set to rain or moisture. To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only. EASY TO USE OWNER'S GUIDE 900 MHz CORDLESS PHONE WITH ALL DIGITAL ANSWERING MACHINE BENEFITS OF 900 MHZ CORDLESS TECHNOLOGY HEADSET JACK As a convenience, the TC-920 cordless phone can be operated hands-free using a wired headset and the belt clip provided with the unit. An industry standard 2.5mm headset jack is built into the handset for attachment to a headset. The belt clip can be used in conjunction with the headset. It snaps easily and securely into the back of the handset. Note: headset not provided. SAVE THESE INSTRUCTIONS TROUBLESHOOTING TC-920 Usted escuchará un bip seguido por la siguiente grabación “Please Record Greeting One” y luego otro bip. Hable claramente y con voz fuerte a unos 18 cm del micrófono localizado en la esquina derecha de la unidad base. La luz indicadora junto a PLAY/PAUSE en la unidad base centellará lentamente para indicarle que está grabando. Oprima GREETING RECORD de nuevo después de que usted a terminado de decir su mensaje. El mensaje se reproduce automáticamente una vez, luego su TC-920 se re-posiciona para contestar llamadas telefónicas usando el Saludo Uno. NOTA: ■ Para grabar el Saludo Dos, oprima GREETING SELECT (selección de saludo) para indicarle a su TC-920 que conteste utilizando el Saludo Dos, luego siga los pasos indicados anteriormente en la sección GRABANDO EL SALUDO UNO. Oprima SKIP para avanzar o REPEAT para retroceder la hora. «a.m.» y «p.m.» será anunciado para cada hora.
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