Chamberlain Group The 1D8169-1 MyQ- Garage Door Opener User Manual My

Chamberlain Group Inc, The MyQ- Garage Door Opener My

User manual

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Document ID	2386132
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Document Description	User manual
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Document Type	User Manual
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Date Submitted	2014-09-12 00:00:00
Date Available	2014-09-12 00:00:00
Creation Date	2014-08-05 08:22:16
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Document Lastmod	2014-08-14 15:56:09
Document Title	My Document
Document Author:	mrutledg

CONTENTS
1-1/4 hps Belt Drive
Garage Door Opener with
MyQ® Smartphone Control
and Battery Backup
Preparation . . . . . . . . . . . . . . . .1-4
Assembly . . . . . . . . . . . . . . . . .5-8
Installation . . . . . . . . . . . . . . . 9-26
Adjustments . . . . . . . . . . . . . 27-29
Battery Backup. . . . . . . . . . . . . . 30
Operation . . . . . . . . . . . . . . . 31-35
Using your Garage
Door Opener. . . . . . . . . . . . . . . . 32
Models
• LW9000WF
• HD950WF
• WD1000WF
FOR RESIDENTIAL USE ONLY
To Open the Door Manually . . . . 32
■ Please read this manual and the enclosed safety materials carefully!
Door Control. . . . . . . . . . . . . .33-34
■ Fasten the manual near the garage door after installation.
MyQ® Smartphone Control . . . . . 34
■ The door WILL NOT CLOSE unless the Protector System® is connected and
properly aligned.
■ Periodic checks of the garage door opener are required to ensure safe operation.
■ The model number label is located on the left side panel of your garage door
opener.
■ This garage door opener is compatible with MyQ® and Security✚ 2.0™
accessories.
MyQ® Serial Number:
Remote Control and
Keyless Entry . . . . . . . . . . . . . . . 35
To Erase the Memory . . . . . . . . . 35
Maintenance . . . . . . . . . . . . . . . 36
Troubleshooting. . . . . . . . . . . 37-38
Accessories. . . . . . . . . . . . . . . . 39
Warranty. . . . . . . . . . . . . . . . . . 40
Repair Parts . . . . . . . . . . . . . 41-42
■ DO NOT install on a one-piece door if using devices or features providing
unattended close. Unattended devices and features are to be used ONLY with
sectional doors.
Afﬁx MyQ® Serial
Number Label Here
www.chamberlain.com
www.mychamberlain.com
*Horsepower similar (hps) designates that this garage
door opener system meets Chamberlain’s pulling force
specification for a 1-1/4 horsepower garage door opener.
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
Preparation
Safety Symbol and Signal Word Review
Check the Door
This garage door opener has been designed and tested to offer safe service provided it is installed,
operated, maintained and tested in strict accordance with the instructions and warnings contained in this
manual.
When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the
possibility of serious injury or death if you do not comply with the warnings that accompany them. The
hazard may come from something mechanical or from electric shock. Read the warnings carefully.
To prevent possible SERIOUS INJURY or DEATH:
ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance.
An unbalanced garage door may NOT reverse when required.
NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their
hardware, ALL of which are under EXTREME tension.
Disable ALL locks and remove ALL ropes connected to garage door BEFORE installation and
operating garage door opener to avoid entanglement.
DO NOT install on a one-piece door if using devices or features providing unattended close.
Unattended devices and features are to be used ONLY with sectional doors.
Mechanical
Electrical
When you see this Signal Word on the following pages, it will alert you to the possibility of damage to
your garage door and/or the garage door opener if you do not comply with the cautionary statements that
accompany it. Read them carefully.
To prevent damage to garage door and opener:
ALWAYS disable locks BEFORE installing and operating the opener.
ONLY operate garage door opener at 120 V, 60 Hz to avoid malfunction and damage.
Before you begin:
1. Disable locks and remove any ropes connected to the garage door.
2. Lift the door halfway up. Release the door. If balanced, it should stay
in place, supported entirely by its springs.
3. Raise and lower the door to check for binding or sticking. If your door
binds, sticks, or is out of balance, call a trained door systems
technician.
4. Check the seal on the bottom of the door. Any gap between the floor
and the bottom of the door must not exceed 1/4 inch (6 mm).
Otherwise, the safety reversal system may not work properly.
5. The opener should be installed above the center of the door. If there
is a torsion spring or center bearing plate in the way of the header
bracket, it may be installed within 4 feet (1.2 m) to the left or right of
the door center. See page 10.
Unattended Operation
The Timer-to-Close (TTC) feature, the MyQ® Smartphone Control app, and MyQ® Garage Door and
Gate Monitor are examples of unattended close and are to be used ONLY with sectional doors . Any
device or feature that allows the door to close without being in the line of sight of the door is considered
unattended close. The Timer-to-Close (TTC) feature, the MyQ® Smartphone Control, and any other
MyQ® devices are to be used ONLY with sectional doors.
Torsion
Extension
Spring OR Spring
Preparation
Test the Wi-Fi® Signal Strength in your garage
Tools Needed
You will need a router with Wi-Fi®, a broadband internet connection and a smartphone or other mobile
device. Make sure your mobile device is connected to your home network. Hold your mobile device in the
place where your garage door opener will be installed and check the Wi-Fi signal strength. Go to
wifihelp.chamberlain.com for more details.
Signal Strength:
You’re all set!
Install your new garage door opener.
Wi-Fi signal is weak or no signal. You may want to:
• Move the router closer to the garage door opener to
minimize interference from walls and other objects
• Buy a Wi-Fi extender
• Buy a Chamberlain Internet Gateway (CIGBU),
see page 39
• Go to wifihelp.chamberlain.com for more details
Additional Items You May Need:
Survey your garage area to see if you will need any of the following items:
(2) 2X4 Pieces of wood : May be used to fasten the header bracket to the structural supports.
Also used to position the garage door opener during installation and for testing the safety
reversing sensors.
Support bracket and fastening hardware: Must be used if you have a finished ceiling in your
garage.
Extension brackets (MODEL 041A5281-1) or wood blocks: Depending upon garage
construction, extension brackets or wood blocks may be needed to install the safety reversing
sensor.
Fastening hardware: Alternate floor mounting of the safety reversing sensor will require
hardware not provided.
Outside quick release (MODEL 7702CB): Required for a garage with NO access door.
Door reinforcement: Required if you have a lightweight steel, aluminum, fiberglass or glass
panel door.
Rail extension kit: Required if your garage door is more than 7 feet (2.13 m) high.
5/32
3/16
5/16
1/2
1/4
5/8
7/16
9/16
7/16
Preparation
Carton Inventory
Your garage door opener is packaged in one carton which contains the motor unit and all parts
illustrated below. Accessories vary depending on the garage door opener model purchased. Depending
on your model, other accessories may be included with your garage door opener. Instructions for these
accessories will be attached to the accessory and are not included in this manual. Save the carton and
packing material until the installation and adjustment is complete. The images throughout this manual
are for reference only and your product may look different.
A. Header bracket
B. Pulley
C. Door bracket
D. Curved door arm
E. Straight door arm
(Packaged inside front rail section)
F. Trolley
NOTE: Be sure to assemble the trolley before sliding onto rail.
G. Emergency release rope and handle
H. Rail (1 front and 4 center sections)
I. Hanging brackets (2)
(Packaged inside the front rail section)
J. Garage door opener (motor unit)
K. Sprocket cover and screws
L. “U” bracket
M. Belt
N. Door control (Smart Control Panel®)
O. Remote control (2)
P. The Protector System®
Safety reversing sensors with 2 conductor white and white/black wire attached: Sending Sensor
(1), Receiving Sensor (1), and Safety Sensor Brackets (2)
NOT SHOWN
White and red/white wire
Owner's manual
Hardware
Preparation
Hardware
ASSEMBLY
Bolt
1/4"-20x1-3/4"
INSTALLATION
Self-Threading Screw
1/4"-14x5/8" (2)
Bolt
Clevis Pin 5/16"x1-1/2"
Clevis Pin 5/16"x1-1/4"
Threaded
Shaft
with
Spring
Trolley Nut
Carriage Bolt
1/4"-20x1/2" (2)
Clevis Pin 5/16"x1"
Hex Bolt 5/16"-18x7/8" (4)
Wing Nut 1/4"-20 (2)
Lock Washer
5/16"-18 (5)
Nut
5/16"-18 (6)
Master Link
Lag Screw 5/16"-9x1-5/8" (4)
Ring Fastener (3)
Lock Nut
1/4"-20
Hex Screw
#8x3/8" (3)
(packed with the
sprocket cover)
DOOR CONTROL
Screw 6-32x1" (2)
Drywall Anchors (2)
Nut 3/8"
Lock Washer 3/8"
Screw 6ABx1" (2)
Insulated
Staples
(Not Shown)
Assembly
STEP 1 Assemble the rail and install the trolley
To prevent INJURY from pinching, keep hands and fingers away from the joints while assembling the
rail.
Outer Trolley
To avoid installation difficulties, do not run the garage door opener until instructed to do so.
The front rail has a cut out “window” at the door end. The rail tab MUST be on top of the rail when
assembled.
1. Remove the straight door arm and hanging bracket packaged inside the front rail and set aside
for Installation Step 5 and 9. NOTE: To prevent INJURY while unpacking the rail carefully remove
the straight door arm stored within the rail section.
2. Align the rail sections on a flat surface as shown and slide the tapered ends into the larger ones.
Tabs along the side will lock into place.
3. Place the motor unit on packing material to protect the cover, and rest the back end of the rail on
top. For convenience, put a support under the front end of the rail.
4. As a temporary stop, insert a screwdriver into the hole in the second rail section from the motor
unit, as shown.
5. Check to be sure there are 4 plastic wear pads inside the inner trolley. If they became loose
during shipping, check all packing material. Snap them back into position as shown.
6. Slide the trolley assembly toward the screwdriver as shown.
7. Slide the rail onto the “U” bracket, until it reaches all the stops on the top and sides of the “U”
bracket.
SLIDE TO STOPS
ON TOP AND
SIDES OF
“U” BRACKET
Inner Trolley
“U” Bracket
To garage
door opener
(TO MOTOR UNIT)
Wear Pads
Rail Tab
Trolley
Front Rail
Section
(TO DOOR)
Assembly
STEP 2 Fasten the rail to the motor unit
STEP 3 Install the idler pulley
1. Lay the belt beside the rail, as shown. Grasp the end with the hooked trolley connector and pass
approximately 12" (30 cm) of belt through the window. Keep the ribbed side toward the rail, and
allow it to hang until Assembly Step 4.
2. Remove the tape from the idler pulley. The inside center should be pre-greased. If dry, regrease
to ensure proper operation.
3. Place the idler pulley into the window as shown.
4. Insert the idler bolt from the top through the rail and pulley. Tighten with a 3/8" lock washer and
nut underneath the rail until the lock washer is compressed.
5. Rotate the pulley to be sure it spins freely.
6. Locate the rail tab. The rail tab is near the idler pulley on the front rail section. Use a flathead
screwdriver and lift the rail tab until the tab is vertical (90º).
HARDWARE
To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the
top of the opener.
1. Insert a 1/4"-20x1-3/4" bolt into the cover protection bolt hole on the back end of the rail as
shown. Tighten securely with a 1/4"-20 lock nut. DO NOT overtighten.
2. Remove the bolts from the top of the motor unit.
3. Use the carton to support the front end of the rail.
4. Place the “U” bracket, flat side down onto the motor unit and align the bracket holes with the bolt
holes.
5. Fasten the “U” bracket with the previously removed bolts; DO NOT use any power tools. The use
of power tools may permanently damage the garage door opener.
Bolt
Nut 3/8"
Lock Washer 3/8"
HARDWARE
CORRECT
Bolt 1/4"-20x1-3/4"
Lock Nut 1/4"-20
INCORRECT
Rail Tab
Bolts (Mounted in the garage door opener)
Bolt 1/4"-20x1-3/4"
“U” Bracket
Bolt
Cover Protection Bolt Hole
Rail Tab
Rail
Grease Inside Pulley
Lock Washer 3/8"
Nut 3/8"
Lock Nut 1/4"-20
Idler Pulley
Trolley Connector
Assembly
STEP 4 Install the belt
Figure 1
1. Pull the belt around the idler pulley and toward the trolley. The ribbed side must contact the
pulley.
2. Hook the trolley connector into the retaining slot on the trolley as shown (Figure 1).
3. With the trolley against the screwdriver, dispense the remainder of the belt along the rail
length toward the motor unit and around the sprocket (Figure 2). The sprocket teeth must engage
the belt.
4. Check to make sure the belt is not twisted. Connect the trolley threaded shaft with the master link
(Figure 3).
Push pins of master link bar through holes in end of belt and trolley threaded shaft.
Push master link cap over pins and past pin notches.
Slide the closed end of the clip-on spring over one of the pins. Push the open end of the
clip-on spring onto the other pin.
5. Remove the spring trolley nut from the threaded shaft.
6. Insert the trolley threaded shaft through the hole in the trolley.
Trolley Connector
Figure 2
Sprocket
Retaining
Slot
HARDWARE
Threaded Shaft with Spring Trolley Nut
Figure 3
Master Link
Master
Link
Threaded Shaft
Assembly
STEP 5 Tighten the belt
STEP 6 Install the sprocket cover
1. By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the
trolley. Do not use any tools. Remove the screwdriver.
2. Insert a flathead screwdriver tip into one of the nut ring slots and brace it firmly against the trolley.
3. Tighten the spring trolley nut with an adjustable wrench or a 7/16" open end wrench about a
quarter turn until the spring releases and snaps the nut ring against the trolley. This sets the
spring to optimum belt tension.
To avoid possible SERIOUS INJURY to finger from moving garage door opener:
ALWAYS keep hand clear of sprocket while operating opener.
Securely attach sprocket cover BEFORE operating.
Nut Ring Slot
1. Position the sprocket cover over the sprocket as shown and fasten to the mounting plate with
8x3/8" hex screws provided.
Spring
Trolley Nut
You have now finished assembling your garage door opener. Please read the following warnings
before proceeding to the installation section.
HARDWARE
Nut Ring
BEFORE
1"
(2.5 cm)
Hex Screw #8x3/8"
(Packed with the
sprocket cover)
Nut Ring
AFTER
1-1/4"
(3.18 cm)
Hex Screw #8x3/8"
Sprocket Cover
Installation
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.
2. Install garage door opener ONLY on properly balanced and lubricated garage door. An
improperly balanced door may NOT reverse when required and could result in SEVERE
INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door
systems technician BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener
to avoid entanglement.
5. Install garage door opener 7 feet (2.13 m) or more above floor.
6. Mount the emergency release within reach, but at least 6 feet (1.83 m) above the floor and
avoiding contact with vehicles to avoid accidental release.
7. NEVER connect garage door opener to power source until instructed to do so.
8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be
caught in garage door or opener mechanisms.
9. Install wall-mounted garage door control:
within sight of the garage door.
out of reach of children at minimum height of 5 feet (1.5 m).
away from ALL moving parts of the door.
10. Place entrapment warning label on wall next to garage door control.
11. Place manual release/safety reverse test label in plain view on inside of garage door.
12. Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a
1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor.
13. To avoid SERIOUS PERSONAL INJURY or DEATH from electrocution, disconnect ALL electric
and battery power BEFORE performing ANY service or maintenance.
14. DO NOT install on a one-piece door if using devices or features providing unattended close.
Unattended devices and features are to be used ONLY with sectional doors.
Installation
STEP 1 Determine the header bracket location
Header Wall
2x4
To prevent possible SERIOUS INJURY or DEATH:
Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling,
otherwise garage door might NOT reverse when required. DO NOT install header bracket over
drywall.
Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry.
NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their
hardware, ALL of which are under EXTREME tension.
ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance.
An unbalanced garage door might NOT reverse when required.
OPTIONAL CEILING MOUNT
FOR HEADER BRACKET
Vertical Centerline of Garage Door
Structural
Supports
Unfinished
Ceiling
Level
(Optional)
2x4
Sectional door with curved track
Installation procedures vary according to garage door types. Follow the instructions which apply to your
door.
1. Close the door and mark the inside vertical centerline of the garage door.
2. Extend the line onto the header wall above the door.You can fasten the header bracket within 4
feet (1.22 m) of the left or right of the door center only if a torsion spring or center bearing plate is
in the way; or you can attach it to the ceiling (see page 11) when clearance is minimal. (It may be
mounted on the wall upside down if necessary, to gain approximately 1/2" (1 cm). If you need to
install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not provided) to securely
fasten the 2x4 to structural supports as shown here and on page 11.
3. Open your door to the highest point of travel as shown. Draw an intersecting horizontal line on
the header wall 2" (5 cm) above the high point :
2" (5 cm) above the high point for sectional door and one-piece door with track.
8" (20 cm) above the high point for one-piece door without track.
This height will provide travel clearance for the top edge of the door. NOTE: If the total number of inches
exceeds the height available in your garage, use the maximum height possible, or refer to page 11 for
ceiling installation.
One-piece door with horizontal track
Header Wall
2" (5 cm)
Header Wall
2" (5 cm)
Track
Door
Highest
Point of
Travel
Door
One-piece door without track:
jamb hardware
One-piece door without track:
pivot hardware
Header Wall
8" (20 cm)
Header Wall
8" (20 cm)
Door
Jamb
Hardware
10
Highest
Point of
Travel
Track
Highest
Point of
Travel
Door
Highest
Point of
Travel
Pivot
Installation
STEP 2 Install the header bracket
OPTION B CEILING INSTALLATION
You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the
instructions which will work best for your particular requirements. Do not install the header bracket over
drywall. If installing into masonry, use concrete anchors (not provided).
1. Extend the vertical centerline onto the ceiling as shown.
2. Center the bracket on the vertical mark, no more than 6" (15 cm) from the wall. Make sure the
arrow is pointing away from the wall. The bracket can be mounted flush against the ceiling when
clearance is minimal.
3. Mark the side holes. Drill 3/16" pilot holes and fasten bracket securely to a structural support with
the hardware provided.
HARDWARE
Lag Screw 5/16"-9x1-5/8"
Ceiling Mounting
Holes
OPTION A WALL INSTALLATION
1. Center the bracket on the vertical centerline with the bottom edge of the bracket on the horizontal
line as shown (with the arrow pointing toward the ceiling).
2. Mark the vertical set of bracket holes. Drill 3/16" pilot holes and fasten the bracket securely to a
structural support with the hardware provided.
Wall Mount
(Header Wall)
2x4 Structural
Support
UP
Horizontal
Line
Optional Mounting
Holes
Highest Point
of Garage
Door Travel
Header
Bracket
(Finished Ceiling)
6" (15 cm)
Maximum
UP
Door Spring
Vertical
Centerline of
Garage Door
Vertical
Centerline of
Garage Door
Lag Screw
5/16"-9x1-5/8"
Header
Bracket
Lag Screw
5/16"-9x1-5/8"
(Garage Door)
Door Spring
(Garage Door)
11
(Header Wall)
Installation
STEP 3 Attach the rail to the header bracket
STEP 4 Position the garage door opener
1. Position the opener on the garage floor below the header bracket. Use packing material as a
protective base.
NOTE: If the door spring is in the way, you will need help. Have someone hold the opener
securely on a temporary support to allow the rail to clear the spring.
2. Position the rail bracket against the header bracket.
3. Align the bracket holes and join with a clevis pin as shown.
4. Insert a ring fastener to secure.
To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door.
1. Remove the packing material and lift the garage door opener onto a ladder.
2. Fully open the door and place a 2x4 (laid flat) under the rail. For one-piece doors without tracks,
lay the 2x4 on it's side.
NOTE: A 2x4 is ideal for setting the distance between the rail and the door. If the ladder is not tall
enough you will need help at this point. If the door hits the trolley when it is raised, pull the trolley release
arm down to disconnect the inner and outer trolley. Slide the outer trolley toward the garage door
opener. The trolley can remain disconnected until instructed.
HARDWARE
Ring Fastener
Clevis Pin 5/16"x1-1/2"
Ring Fastener
Connected
Clevis Pin
5/16"x1-1/2"
One-piece
door without
tracks
All other door types
12
Disconnected
Installation
1. On finished ceilings, use the lag screws to attach a support bracket (not provided) to the structural
supports before installing the garage door opener.
2. Make sure the garage door opener is aligned with the header bracket. Measure the distance
from each side of the garage door opener to the support bracket.
3. Cut both pieces of the hanging bracket to required lengths.
4. Attach the end of each hanging bracket to the support bracket with appropriate hardware (not
provided).
5. Attach the garage door opener to the hanging brackets with the hex bolts, lock washers, and
nuts.
6. Remove the 2x4 and manually close the door. If the door hits the rail, raise the header bracket.
STEP 5 Hang the garage door opener
To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to
structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into
masonry.
Hanging the garage door opener will vary depending on your garage. Below are three example
installations. Your installation may be different. For ALL installations the garage door opener MUST be
connected to structural supports. The instructions illustrate one of the examples below.
Unfinished
Ceiling
Finished
Ceiling
Finished
Ceiling
Lag Screw
5/16"9x1-5/8"
HARDWARE
Lag Screw 5/16"-9x1-5/8"
Lock Washer
5/16"-18
(not
provided)
Nut 5/16"-18
Hex Bolt 5/16"- 18x7/8"
13
(not provided) 3
(not provided)
Lag Screw
5/16"9x1-5/8"
5 Hex Bolt
5/16"- 18x7/8"
Lock Washer
5/16"-18
Nut 5/16"-18
Installation
STEP 6 Install the light bulbs
STEP 7 Attach the emergency release rope and handle
To prevent possible OVERHEATING of the end panel or light socket:
Use ONLY A19 incandescent (100W maximum) or compact fluorescent (26W maximum) light
bulbs.
DO NOT use incandescent bulbs larger than 100W.
DO NOT use compact fluorescent light bulbs larger than 26W (100W) equivalent.
DO NOT use halogen bulbs.
DO NOT use short neck or specialty light bulbs.
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
If possible, use emergency release handle to disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced door could result in an open door falling
rapidly and/or unexpectedly.
NEVER use emergency release handle unless garage doorway is clear of persons and
obstructions.
NEVER use handle to pull door open or closed. If rope knot becomes untied, you could fall.
1. Pull on the top sides of the light lens and rotate the light lens down.
2. Insert an A19 incandescent (100W maximum) or compact fluorescent (26W, 100W equivalent)
light bulb into the light socket.
3. Rotate the lens up to close.
NOTE: Do not use halogen, short neck, or specialty light bulbs as these may overheat the end panel or
light socket. Do not use LED bulbs as they may reduce the range or performance of your remote controls.
or
1. Insert one end of the emergency release rope through the handle. Make sure that “NOTICE” is
right side up. Tie a knot at least 1 inch (2.5 cm) from the end of the emergency release rope.
2. Insert the other end of the emergency release rope through the hole in the trolley release arm.
Mount the emergency release within reach, but at least 6 feet (1.83 m) above floor, avoiding
contact with vehicles to prevent accidental release and secure with a knot.
NOTE: If it is necessary to cut the emergency release rope, seal the cut end with a match or lighter to
prevent unraveling. Ensure the emergency release rope and handle are above the top of all vehicles to
avoid entanglement.
or
14
Installation
Metal or light weight doors using a vertical angle iron brace between the door panel support and
the door bracket:
Drill 3/16" fastening holes. Secure the door bracket using the two 1/4"-14x5/8" self threading
screws. (Figure 1)
Alternately, use two 5/16"-18x2" bolts, lock washers and nuts (not provided). (Figure 2)
Metal, insulated or light weight factory reinforced doors:
Drill 3/16" fastening holes. Secure the door bracket using the self-threading screws. (Figure 3)
Wood Doors:
Use top and bottom or side to side door bracket holes. Drill 5/16" holes through the door and
secure bracket with 5/16"-18x2" carriage bolts, lock washers and nuts (not provided). (Figure 4)
NOTE: The 1/4"-14x5/8" self-threading screws are not intended for use on wood doors.
STEP 8 Install the door bracket
Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE
installation of door bracket. Contact the garage door manufacturer or installing dealer for opener
reinforcement instructions or reinforcement kit. Failure to reinforce the top section as required
according to the door manufacturer may void the door warranty.
A horizontal and vertical reinforcement is needed for
lightweight garage doors (fiberglass, aluminum, steel,
doors with glass panel, etc.) (not provided). A horizontal
reinforcement brace should be long enough to be
secured to two or three vertical supports. A vertical
reinforcement brace should cover the height of the top
panel. Contact the garage door manufacturer or installing
dealer for opener reinforcement instructions or
reinforcement kit.
FIGURE 1
Vertical
Reinforcement
FIGURE 2
Vertical Reinforcement
Vertical Centerline
of Garage Door
Vertical Centerline
of Garage Door
Door Bracket
UP
UP
NOTE: Many door reinforcement kits provide for direct attachment of the clevis pin and door arm. In this
case you will not need the door bracket; proceed to the next step.
HARDWARE
Door Bracket
Hardware
(not provided)
Self-Threading Screw
1/4"-14x5/8"
Self-Threading Screw
1/4"-14x5/8"
FIGURE 3
FIGURE 4
Vertical
Centerline
of Garage
Door
OPTION A SECTIONAL DOORS
1. Center the door bracket on the previously marked vertical centerline used for the header bracket
installation. Note correct UP placement, as stamped inside the bracket.
2. Position the top edge of the bracket 2"-4" (5-10 cm) below the top edge of the door, OR directly
below any structural support across the top of the door.
3. Mark, drill holes and install as follows, depending on your door’s construction.
Hardware
(not provided)
UP
UP
Self-Threading
Screw
1/4"-14x5/8"
15
Inside Edge of Door or
Reinforcement Board
Vertical Centerline of
Garage Door
Installation
Header Wall
STEP 8 Install the door bracket (continued)
OPTION B ONE-PIECE DOORS
2x4 Support
(Finished Ceiling)
Header Bracket
1. Center the door bracket on the top of the door, in line with the header bracket as shown.
2. Mark either the left and right, or the top and bottom holes.
Metal Doors:
Drill 3/16" pilot holes and fasten the bracket with the self-threading screws provided.
Wood Doors:
Drill 5/16" holes and use 5/16"-18x2" carriage bolts, lock washers and nuts (not provided) or
5/16"x1-1/2" lag screws (not provided) depending on your installation needs.
NOTE: The door bracket may be installed on the top edge of the door if required for your installation.
(Refer to the dotted line optional placement drawing.)
Door Bracket
Optional
Placement
of Door
Bracket
For a door with no exposed
framing, or for the optional
installation, use lag screws
5/16"x1-1/2" (not provided)
to fasten the door bracket.
Vertical
Centerline
of Garage
Door
Metal Door
Door
Bracket
Self-Threading
Screw 1/4"-14x5/8"
Top of Door
(Inside Garage)
Top Edge of
Door
Optional
Placement
16
Wood Door
Door
Bracket
Hardware
(not provided)
Top of Door
(Inside Garage)
Top Edge
of Door
Optional
Placement
Hardware
(not provided)
Installation
STEP 9 Connect the door arm to the trolley
CORRECT
Installation will vary according to the garage door type. Follow the instructions which apply to your door.
INCORRECT
Straight
Door Arm
(Groove
facing
out)
OPTION A SECTIONAL DOORS
IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm.
1. Close the door. Disconnect the trolley by pulling the emergency release handle.
2. Attach the straight door arm to the outer trolley using the clevis pin. Secure with the ring fastener.
3. Attach the curved door arm to the door bracket using the clevis pin. Secure with the ring fastener.
4. Bring arm sections together. Find two pairs of holes that line up and join sections. Select holes as
far apart as possible to increase door arm rigidity and attach using the bolts, nuts, and lock
washers.
5. Pull the emergency release handle toward the garage door opener until the trolley release arm
is horizontal. The trolley will re-engage automatically when the garage door opener is activated.
NOTE: If the holes in the curved door arm and the straight door arm do not align, reverse the straight
door arm, select two holes (as far apart as possible) and attach using bolts , nuts, and lock washers . If the
straight door arm is hanging down too far, you may cut 6 inches (15 cm) from the solid end.
Curved
Door
Arm
Straight
Door
Arm
Clevis Pin
5/16"x1"
Ring Fastener
Lock Washer
5/16" -18
Nut
5/16"-18
HARDWARE
Clevis Pin 5/16"x1-1/4"
Clevis Pin 5/16"x1"
Hex Bolt 5/16"-18x7/8"
Hex Bolt 5/16"-18x7/8"
Clevis Pin 5/16"x1-1/4"
Ring Fastener
Lock Washer 5/16" -18
Nut 5/16"-18
17
Curved
Door
Arm
Installation
CORRECT
STEP 9 Connect the door arm to the trolley (continued)
OPTION B ONE-PIECE DOORS
IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm.
1. Close the door. Disconnect the trolley by pulling the emergency release handle.
2. Fasten the straight door arm and the curved door arm together to the longest possible length
(with a 2 or 3 hole overlap) using the bolts, nuts, and lock washers.
3. Attach the straight door arm to the door bracket using the clevis pin. Secure with the ring fastener.
4. Attach the curved door arm to the trolley using the clevis pin. Secure with the ring fastener.
5. Pull the emergency release handle toward the garage door opener until the trolley release arm
is horizontal.
HARDWARE
INCORRECT
Straight
Door
Arm
Straight
Door Arm
Curved
Door
Arm
(Groove
facing out)
Curved
Door
Arm
One-Piece Door without Track
Clevis Pin 5/16"x1-1/4"
Clevis Pin 5/16"x1"
Ring
Fastener
Hex Bolt 5/16"-18x7/8"
Ring Fastener
Nut 5/16"-18
Lock Washer 5/16" -18
Ring Fastener
Lock Washer 5/16" -18
Clevis Pin
5/16"x1"
Clevis Pin 5/16"x1-1/4"
Nut 5/16"-18
Hex Bolt 5/16"-18x7/8"
One-Piece Door with Track
Ring
Fastener
Ring Fastener
Nut 5/16"-18
Lock Washer 5/16" -18
Clevis Pin
5/16"x1-1/4"
18
Hex Bolt 5/16"-18x7/8"
Clevis Pin
5/16"x1"
Installation
1. Strip 7/16 inch (11 mm) of insulation from one end of the wire and separate the wires.
2. Connect one wire to each of the two screws on the back of the door control. The wires can be
connected to either screw. If your garage is pre-wired for the door control choose any two wires to
connect, note which wires are used so the correct wires are connected to the garage door
opener in a later step.
3. Mark the location of the bottom mounting hole and drill a 5/32 inch (4 mm) hole.
4. Install the bottom screw, allowing 1/8 inch (3 mm) to protrude from the wall.
5. Position the bottom hole of the door control over the screw and slide down into place.
6. Lift the push bar up and mark the top hole.
7. Remove the door control from the wall and drill a 5/32 inch (4 mm) hole for the top screw.
8. Position the bottom hole of the door control over the screw and slide down into place. Attach the
top screw.
STEP 10 Install the door control
To prevent possible SERIOUS INJURY or DEATH from electrocution:
Be sure power is NOT connected BEFORE installing door control.
Connect ONLY to 12 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATH from a closing garage door:
Install door control within sight of garage door, out of reach of children at a minimum height of 5
feet (1.5 m), and away from ALL moving parts of door.
NEVER permit children to operate or play with door control push buttons or remote control
transmitters.
Activate door ONLY when it can be seen clearly, is properly adjusted, and there are no
obstructions to door travel.
ALWAYS keep garage door in sight until completely closed. NEVER permit anyone to cross path
of closing garage door.
Wall
7/16" (11 mm)
INTRODUCTION
Older Chamberlain door controls and third party products are not compatible. Install the door control
within sight of the door at a minimum height of 5 feet (1.5 m) where small children cannot reach, and
away from the moving parts of the door. For gang box installations it is not necessary to drill holes or
install the drywall anchors. Use the existing holes in the gang box.
NOTE: Your product may look different than the illustrations.
4-5
DRYWALL
Drywall Anchor
GANG BOX
6-32x1"
6ABx1"
HARDWARE
Screw
6ABx1" (2)
Screw
6-32x1" (2)
Drywall
Anchors (2)
DRYWALL
Drywall Anchor
6ABx1"
GANG BOX
6-32x1"
19
Installation
STEP 11 Wire the door control to the garage door opener
STEP 12 Attach the warning labels
1. Attach the entrapment warning label on the wall near the door control with tacks or staples.
2. Attach the manual release/safety reverse test label in a visible location on the inside of the
garage door.
HARDWARE
Insulated Staple
(Not Shown)
1. Run the white and red/white wire from the door control to the garage door opener. Attach the
wire to the wall and ceiling with the staple (not applicable for gang box or pre-wired installations).
Do not pierce the wire with the staple as this may cause a short or an open circuit.
2. Strip 7/16 inch (11 mm) of insulation from the end of the wire near the garage door opener.
3. Connect the wire to the red and white terminals on the garage door opener. If your garage is prewired make sure you use the same wires that are connected to the door control. To insert or
release wires from the terminal, push in the tab with screwdriver tip.
7/16" (11 mm)
Staple
RED
WHITE
WHITE
GREY
20
Installation
STEP 13 Install the Protector System®
HARDWARE
Carriage Bolt
1/4"-20x1/2"
Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing
sensor.
To prevent SERIOUS INJURY or DEATH from closing garage door:
Correctly connect and align the safety reversing sensor. This required safety device MUST NOT
be disabled.
Install the safety reversing sensor so beam is NO HIGHER than 6" (15 cm) above garage floor.
The safety reversing sensors can be attached to the door track, the wall, or the floor. The sensors should
be no more than 6 inches (15 cm) above the floor. If the door track will not support the sensor bracket a
wall installation is recommended. Choose one of the following installations.
OPTION A DOOR TRACK INSTALLATION
IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSORS
The safety reversing sensors must be connected and aligned correctly before the garage door
opener will move in the down direction.
The sending sensor (with an amber LED) transmits an invisible light beam to the receiving sensor (with a
green LED). If an obstruction breaks the light beam while the door is closing, the door will stop and
reverse to the full open position, and the garage door opener lights will flash 10 times.
NOTE: For energy efficiency the garage door opener will enter sleep mode when the door is fully
closed. The sleep mode shuts the garage door opener down until activated. The sleep mode is
sequenced with the garage door opener light bulb; as the light bulb turns off the sensor LEDs will turn off
and whenever the garage door opener lights turn on the sensor LEDs will light. The garage door opener
will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up.
When installing the safety reversing sensors check the following:
Sensors are installed inside the garage, one on either side of the door.
Sensors are facing each other with the lenses aligned and the receiving sensor lens does not
receive direct sunlight.
Sensors are no more than 6 inches (15 cm) above the floor and the light beam is unobstructed.
Invisible Light Beam
Protection Area
Wing Nut
1/4"-20
1. Slide the curved arms of the sensor bracket around the edge of the door track. Snap into place
so that the sensor bracket is flush against the track.
2. Slide the carriage bolt into the slot on each sensor.
3. Insert the bolt through the hole in the sensor bracket and attach with the wing nut. The lenses on
both sensors should point toward each other. Make sure the lens is not obstructed by the sensor
bracket.
No more
than 6 inches
(15 cm)
Safety Reversing Sensor
6" (15 cm) max. above floor
Facing the door from inside the garage
21
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
Installation
STEP 13 Install the Protector System® (continued)
OPTION B WALL INSTALLATION
OPTION C FLOOR INSTALLATION
Use an extension bracket (not provided) or wood block to raise the sensor bracket if needed.
1. Carefully measure the position of both sensor brackets so they will be the same distance from the
wall and unobstructed.
2. Attach the sensor brackets to the floor using concrete anchors (not provided).
3. Slide the carriage bolt into the slot on each sensor.
4. Insert the bolt through the hole in the sensor bracket and attach with the wing nut. The lenses on
both sensors should point toward each other. Make sure the lens is not obstructed by the sensor
bracket.
If additional clearance is needed an extension bracket (not provided) or wood blocks can be used. Make
sure each bracket has the same amount of clearance so they will align correctly.
1. Position the sensor bracket against the wall with the curved arms facing the door. Make sure
there is enough clearance for the beam to be unobstructed. Mark holes.
2. Drill 3/16 inch pilot holes for each sensor bracket and attach the sensor brackets to the wall using
lag screws (not provided).
3. Slide the carriage bolt into the slot on each sensor.
4. Insert the bolt through the hole in the sensor bracket and attach with the wing nut. The lenses on
both sensors should point toward each other. Make sure the lens is not obstructed by the sensor
bracket.
(Not provided)
ide
Insrage
G a ll
Wa
(Not provided)
ide
Insrage
Gaall
(Not provided)
No more than
6 inches (15 cm)
Carriage Bolt
1/4"-20x1/2"
Lens
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
22
Wing Nut
1/4"-20
Installation
STEP 14 Wire the Safety Reversing Sensors
Staple
If your garage already has wires installed for the safety reversing sensors, proceed to page 24.
HARDWARE
Insulated Staple
(Not Shown)
7/16" (11 mm)
OPTION A INSTALLATION WITHOUT PRE-WIRING
1. Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling
with the staples.
2. Strip 7/16 inch (11 mm) of insulation from each set of wires. Separate the wires. Twist the white
wires together. Twist the white/black wires together.
3. Insert the white wires into the white terminal on the garage door opener. Insert the white/black
wires into the grey terminal on the garage door opener. To insert or remove the wires from the
terminal, push in the tab with a screwdriver tip.
RED
WHITE
WHITE
GREY
23
Installation
STEP 14 Wire the Safety Reversing Sensors (continued)
OPTION B PRE-WIRED INSTALLATION
Pre-installed
wires
Safety reversing
sensor wires
1. Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the
pre-installed wires from the wall.
2. Separate the safety reversing sensor wires and strip 7/16 inch (11 mm) of insulation from each
end. Choose two of the pre-installed wires and strip 7/16 inch (11 mm) of insulation from each
end. Make sure that you choose the same color pre-installed wires for each sensor.
3. Connect the pre-installed wires to the sensor wires with wire nuts making sure the colors
correspond for each sensor. For example, the white wire would connect to the yellow wire and
the white/black wire would connect to the purple wire.
4. At the garage door opener, strip 7/16 inch (11 mm) of insulation from each end of the wires
previously chosen for the safety reversing sensors. Twist the like-colored wires together.
5. Insert the wires connected to the white safety sensor wires to the white terminal on the garage
door opener. Insert the wires that are connected to the white/black safety sensor wires to the grey
terminal on the garage door opener.
7/16"
(11 mm)
Not Provided
Safety reversing
sensor wires
Pre-installed wires
Yellow (for example)
Purple (for example)
White
White/Black
Purple
Yellow
(for example)
Purple
(for
example)
RED
WHITE
WHITE
GREY
Yellow
7/16" (11 mm)
To insert or remove the wires from
the terminal, push in the tab with a
screwdriver tip.
24
Installation
THERE ARE TWO OPTIONS FOR CONNECTING POWER:
STEP 15 Connect power
OPTION A TYPICAL WIRING
1. Plug in the garage door opener into a grounded outlet.
2. DO NOT run garage door opener at this time.
To prevent possible SERIOUS INJURY or DEATH from electrocution or fire:
Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE
removing cover to establish permanent wiring connection.
Garage door installation and wiring MUST be in compliance with ALL local electrical and
building codes.
NEVER use an extension cord, 2-wire adapter, or change plug in ANY way to make it fit outlet. Be
sure the opener is grounded.
OPTION B PERMANENT WIRING
If permanent wiring is required by your local code, refer to the following procedure. To make a
permanent connection through the 7/8 inch hole in the top of the motor unit (according to local
code):
1. Remove the motor unit cover screws and set the cover aside.
2. Remove the attached 3-prong cord.
3. Connect the black (line) wire to the screw on the brass terminal; the white (neutral) wire to the
screw on the silver terminal; and the ground wire to the green ground screw. The opener must
be grounded.
4. Reinstall the cover.
To avoid installation difficulties, do not run the opener at this time.
To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third
grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn’t fit into the outlet you
have, contact a qualified electrician to install the proper outlet.
Ground Tab
Green
Ground
Screw
Ground
Wire
White Wire
25
Black
Wire
Black
Wire
Installation
IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:
1. Make sure there is power to the garage door opener.
2. Make sure the sensor wire is not shorted/broken.
3. Make sure the sensor has been wired correctly: white wires to white terminal and white/black
wires to grey terminal.
STEP 16 Aligning the safety reversing sensors
The door will not close if the sensors have not been installed and aligned correctly.
When the light beam is obstructed or misaligned while the door is closing, the door will reverse and the
garage door opener lights will flash ten times. If the door is already open, it will not close.
1. Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in both sensors will
glow steadily if they are aligned and wired correctly.
RED
WHITE
WHITE
GREY
The sensors can be aligned by loosening the wing nuts, aligning the sensors, and tightening the wing
nuts.
IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING:
1. Make sure the sensor wire is not shorted/broken.
2. Make sure the sensors are aligned.
If the receiving sensor is in direct sunlight,
switch it with sending sensor so it is on the
opposite side of the door.
(invisible light beam)
STEP 17 Ensure the door control is wired correctly
Amber LED
SENDING SENSOR
Green LED
RECEIVING SENSOR
If the door control has been installed and wired correctly, a message will display on the Smart Control
Panel screen.
26
Adjustments
Introduction
One-Piece Doors Only
When setting the UP travel for a one-piece door ensure that the door does not slant backwards when
fully open (UP). If the door is slanted backwards this will cause unnecessary bucking and/or jerking when
the door is opening or closing.
Without a properly installed safety reversal system, persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage door.
Incorrect adjustment of garage door travel limits will interfere with proper operation of safety
reversal system.
After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse
on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor.
CORRECT
INCORRECT
Programming Buttons
To prevent damage to vehicles, be sure fully open door provides adequate clearance.
The programming buttons are located on the left side panel of the garage door opener and are used to
program the travel. While programming, the UP and DOWN buttons can be used to move the door as
needed.
PROGRAMMING BUTTONS
Your garage door opener is designed with electronic controls to make setup and adjustments easy. The
adjustments allow you to program where the door will stop in the open (UP) and close (DOWN) position.
The electronic controls sense the amount of force required to open and close the door. The force is
adjusted automatically when you program the travel.
NOTE: If anything interferes with the door’s upward travel it will stop. If anything interferes with the door’s
downward travel, it will reverse.
UP (Open)
DOWN (Close)
UP Button
Adjustment Button
DOWN Button
To watch a short instructional video on how to program the travel on your
new garage door opener use your smartphone to read the QR Code:
27
Adjustments
PROGRAMMING BUTTONS
STEP 1 Program the Travel
UP Button
Adjustment Button
Without a properly installed safety reversal system, persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage door.
Incorrect adjustment of garage door travel limits will interfere with proper operation of safety
reversal system.
After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse
on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor.
DOWN Button
While programming, the UP and DOWN buttons can be used to move the door as needed.
1. Press and hold the Adjustment Button until the UP Button begins to flash and/or a beep is heard.
2. Press and hold the UP Button until the door is in the desired UP position.
3. Once the door is in the desired UP position press and release the Adjustment Button. The
garage door opener lights will flash twice and the DOWN Button will begin to flash. IMPORTANT
NOTE: For one-piece door installations refer to page 27.
4. Press and hold the DOWN button until the door is in the desired DOWN position.
5. Once the door is in the desired DOWN position press and release the Adjustment Button. The
garage door opener lights will flash twice and the UP Button will begin to flash.
6. Press and release the UP Button. When the door travels to the programmed UP position, the
DOWN Button will begin to flash.
7. Press and release the DOWN Button. The door will travel to the programmed DOWN position.
Programming is complete.
* If the garage door opener lights are flashing 5 times during the steps for Program the Travel, the
programming has timed out. If the garage door opener lights are flashing 10 times during the steps for
Program the Travel, the safety reversing sensors are misaligned or obstructed (refer to page 26). When
the sensors are aligned and unobstructed, cycle the door through a complete up and down cycle using
the remote control or the UP and DOWN buttons. Programming is complete. If you are unable to operate
the door up and down, repeat the steps for Programming the Travel.
28
Adjustments
STEP 2 Test the Safety Reversal System
Without a properly installed safety reversal system, persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage door.
Safety reversal system MUST be tested every month.
After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse
on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on the floor.
1. With the door fully open, place a 1-1/2 inch (3.8 cm) board (or a 2x4 laid flat) on the floor,
centered under the garage door.
2. Operate the door in the down direction. The door MUST reverse on striking the obstruction.
If the door stops and does not reverse on the obstruction, the down travel needs to be increased (refer to
Adjustment Step 1). Repeat the test. When the door reverses on the 1-1/2" (3.8 cm) board (or 2x4 laid
flat), remove the obstruction and run the opener through 3 or 4 complete travel cycles to test adjustment.
If the garage door opener continues to fail the safety reversal test, call a trained door systems technician.
STEP 3 Test the Protector System®
Without a properly installed safety reversing sensor, persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage door.
1. Open the door. Place the garage door opener carton in the path of the door.
2. Press the remote control push button to close the door. The door will not move more than an inch
(2.5 cm), and the garage door opener lights will flash 10 times.
The garage door opener will not close from a remote control if the LED in either safety reversing sensor
is off (alerting you to the fact that the sensor is misaligned or obstructed). If the garage door opener
closes the door when the safety reversing sensor is obstructed (and the sensors are no more than 6
inches [15 cm] above the floor), call for a trained door systems technician.
29
Battery Backup
5. Replace the battery cover and plug in the garage door opener.
6. Wait for the green Battery Status LED to start flashing before proceeding to test the battery.
STEP 1 Install the Battery
STEP 2 Test the Battery
1. Unplug the garage door opener. The battery status LED will glow solid orange indicating opener
is operating on battery power or will flash indicating low battery power.
2. Open and close the door using the remote control or door control.
3. Plug in the garage door opener. Verify the battery status LED is flashing green, indicating the
battery is charging.
To reduce the risk of FIRE or INJURY to persons:
Disconnect ALL electric and battery power BEFORE performing ANY service or maintenance.
Use ONLY Chamberlain part # 41A6357-1 for replacement battery.
DO NOT dispose of battery in fire. Battery may explode. Check with local codes for disposal
instructions.
ALWAYS wear protective gloves and eye protection when changing the battery or working around the
battery compartment.
The battery backup allows access in and out of your garage, even when the power is out. The battery
does not have to be fully charged to operate the garage door opener. When the garage door opener is
operating on battery power, it will run slower and the battery status LED will glow solid orange, a beep
will sound approximately every 2 seconds. The following features are unavailable when operating on
battery power:
Garage Door Opener Lights
Unattended close devices and features (e.g. MyQ® Smartphone Control and Timer-to-Close)
Charge the Battery
The battery charges while the garage door opener is plugged into an electrical outlet. The battery
requires 24 hours to fully charge. A fully charged battery supplies 12Vdc to the garage door opener for
one to two days of normal operation during an electrical power outage. After the electrical power has
been restored, the battery will recharge within 24 hours. The battery will last approximately 1 to 2 years
with normal usage. To obtain maximum battery life and prevent damage, disconnect the battery when the
garage door opener is unplugged for an extended period of time, such as a summer or winter home.
Battery Status LED
1. Unplug the garage door opener.
2. Open the light lens on the right side panel of the garage door opener. Use a Phillips head
screwdriver to remove the battery cover on the garage door opener.
3. Partially insert the battery into the battery compartment with the terminals facing out.
4. Connect red (+) and black (-) wires from the garage door opener to the corresponding terminals
on the battery.
30
Operation
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.
2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate
or play with garage door control push buttons or remote controls.
3. ONLY activate garage door when it can be seen clearly, it is properly adjusted, and there
are no obstructions to door travel.
4. ALWAYS keep garage door in sight and away from people and objects until completely
closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY OPENED DOOR.
6. If possible, use emergency release handle to disengage trolley ONLY when garage door is
CLOSED. Use caution when using this release with the door open. Weak or broken
springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly
and increasing the risk of SEVERE INJURY or DEATH.
7. NEVER use emergency release handle unless garage doorway is clear of persons and
obstructions.
8. NEVER use handle to pull garage door open or closed. If rope knot becomes untied, you
could fall.
9. After ANY adjustments are made, the safety reversal system MUST be tested.
10. Safety reversal system MUST be tested every month. Garage door MUST reverse on contact with
1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor. Failure to adjust the garage door
opener properly increases the risk of SEVERE INJURY or DEATH.
11. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED (see page 1). An improperly
balanced door may NOT reverse when required and could result in SEVERE INJURY or
DEATH.
12. ALL repairs to cables, spring assemblies and other hardware, ALL of which are under
EXTREME tension, MUST be made by a trained door systems technician.
13. ALWAYS disconnect electric and battery power to garage door opener BEFORE making ANY
repairs or removing covers.
14. This operator system is equipped with an unattended operation feature. The door could move
unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
15. DO NOT install on a one-piece door if using devices or features providing unattended close.
Unattended devices and features are to be used ONLY with sectional doors.
16. SAVE THESE INSTRUCTIONS.
31
Operation
Using your Garage Door Opener
To Open the Door Manually
The garage door opener can be activated with a wall-mounted door control, remote control,
wireless keyless entry, MyQ® Smartphone Control app or MyQ® Garage Door Monitor. When the
door is closed and the garage door opener is activated the door will open. If the door senses an
obstruction or is interrupted while opening the door will stop. When the door is in any position
other than closed and the garage door opener is activated the door will close. If the garage door
opener senses an obstruction while closing, the door will reverse. If the obstruction interrupts the
sensor beam the garage door opener lights will blink 10 times. If the door is fully open, and the
safety reversing sensors are not installed, or are misaligned, the door will not close from a remote
control, TTC, or the MyQ® Smartphone Control app. However, you can close the door by holding
the button on the door control or the ENTER button on the keyless entry until the door is fully
closed.
The garage door opener light bulbs will turn on when the opener is initially plugged in; power is
restored after interruption, or when the garage door opener is activated. The lights will turn off
automatically after 4-1/2 minutes. The lights will turn on when someone enters through the open
garage door and the safety reversing sensor infrared beam is obstructed, see page 33. Use an
incandescent A19 light bulb (100 watt maximum) or for maximum energy efficiency a 26W (100W
equivalent) compact fluorescent light (CFL) bulb. NOTE: Do not use halogen, short neck, or
specialty light bulbs as these may overheat the end panel or light socket. Do not use LED bulbs
as they may reduce the range or performance of your remote controls.
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
If possible, use emergency release handle to disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced door could result in an open door falling
rapidly and/or unexpectedly.
NEVER use emergency release handle unless garage doorway is clear of persons and
obstructions.
NEVER use handle to pull door open or closed. If rope knot becomes untied, you could fall.
DISCONNECT THE TROLLEY
1. The door should be fully closed if possible.
2. Pull down on the emergency release handle so the trolley release arm snaps to the vertical
position. The door can now be raised and lowered as often as necessary.
TO RECONNECT THE TROLLEY
1. Pull the emergency release handle toward the garage door opener so the trolley release arm
snaps to the horizontal position. The trolley will reconnect on the next UP or DOWN operation,
either manually or by using the door control or remote control.
32
Operation
Door Control
MENU OPTIONS
SYNCHRONIZE THE DOOR CONTROL: To synchronize the door control to the garage door opener,
press the push bar until the garage door opener activates (it may take up to 3 presses). Test the door
control by pressing the push bar; each press of the push bar will activate the garage door opener.
Push Bar
Screen
Navigation Buttons
Motion Sensor
LIGHT Button
PUSH BAR: Press the push bar to open or close the door.
LIGHT BUTTON: Press the LIGHT button to turn the garage door opener lights on or off. When the lights
are turned on they will stay on until the LIGHT button is pressed again, or until the garage door opener is
activated. Once the garage door opener is activated the lights will turn off after the specified period of
time (the factory default is 4-1/2 minutes). The LIGHT button will not control the lights when the door is in
motion. The Light Feature will turn on the light on the garage door opener when someone enters
through the open garage door and the safety reversing sensor infrared beam is obstructed.
MOTION SENSOR: The motion sensor automatically turns on the garage door opener lights when
motion is detected. The lights come on for the set period of time, and then shut off. If using the garage
door opener light as a work light disable the motion sensor, otherwise the lights may turn off automatically
if you are beyond the range of the motion sensor.
NAVIGATION AND SCREEN: The screen displays the time, temperature, and current battery charge (if
applicable) until the menu button is pressed, and then it will display the menu options. If there is a
problem with the garage doors opener the screen will display an error code (diagnostic code, see page
37). The features on the door control can be programmed through a series of menus on the screen. Use
the navigation buttons to scroll through the menus and make selections.
33
CLOCK SETUP: Set the time; choose 12 or 24 hour clock and show/hide clock.
TEMPERATURE: Display the temperature in Fahrenheit or Celsius and show/hide the temperature.
LANGUAGE: Select English, Spanish or French.
CONTRAST ADJUST: Adjust the screen contrast.
LIGHT SETTINGS:
To change the amount of time the lights stay on:
1. Select LIGHT SETTINGS from the menu.
2. Select LIGHT TIME.
3. Select the time interval.
To turn the Light Feature on or off (Factory default is On):
1. Select LIGHT SETTINGS from the menu.
2. Select AUTOMATIC LIGHTS.
3. Select ENTRY SENSOR.
To turn the motion sensor on or off:
1. Select LIGHT SETTINGS from the menu.
2. Select AUTOMATIC LIGHTS.
3. Select MOTION SENSOR.
LOCK: Prevents the garage door opener from being activated by remote controls while still allowing
activation from the door control and keyless entry.
To turn the LOCK feature ON or OFF:
1. Select LOCK from the menu. When the LOCK feature is on, a message displays on the screen.
Operation
MENU OPTIONS (CONTINUED)
MyQ® Smartphone Control
TIMER-TO-CLOSE (TTC) (Factory default is set to off): The Timer-to-Close feature automatically
closes the door after a specified time period and can be adjusted using the door control. DO NOT enable
TTC if operating a one-piece door. TTC is to be used ONLY with sectional doors. The garage door
opener will beep and the lights will flash before closing the door. The TTC feature will deactivate if the
garage door encounters an obstruction twice; or the safety reversing sensors are incorrectly installed.
The garage door will reverse open and WILL NOT close until the obstructions are clear or the safety
reversing sensors are correctly installed. When the obstruction has been cleared or the safety reversing
sensors have been aligned, the door will close when the garage door opener is activated. TTC WILL
NOT work if the garage door opener is operating by battery power or if the safety reversing sensors are
misaligned. This feature is NOT intended to be the primary method of closing the door. A keyless entry
should be installed in the event of an accidental lock out when using this feature.
To turn TTC on or off or to set the TTC time interval:
1. Select TTC from the menu.
2. Select a time interval of 1, 5, 10 minutes or a custom setting up to 99 minutes. Once the TTC has
been set and the door is open, a message will display on the screen with the selected time
interval.
To temporarily suspend the TTC feature select HOLD. Select REL to resume normal TTC operation.
PROGRAM: Any compatible remote control, wireless keyless entry, or MyQ® devices can be
programmed to the garage door using the PROGRAM option from the menu.
Chamberlain MyQ® enabled garage door openers allow you to control your garage door and your
house lights using your smartphone or tablet. You can program up to 10 MyQ® accessories to your
MyQ® account and 6 MyQ® accessories to the garage door opener.
Your garage door opener is capable of connecting to a Wi-Fi network to enable operation with MyQ®
Smartphone Control. You will need…
Router with Wi-Fi
Broadband internet connection
Password or SSID for your home network
MyQ® serial number located on the garage door opener or the cover of this manual
A strong Wi-Fi signal in the garage where the garage door opener will be installed, see page 2
A smartphone or tablet
SETUP THE MyQ ® SMARTPHONE CONTROL
1. Press the MENU button on the Smart Control Panel®.
2. Select the PROGRAM option from the menu. Then select the MyQ® option. A beep will be heard
from the garage door opener.
3. On your mobile device, go to Settings and turn on Wi-Fi.
4. View the list of available Wi-Fi networks on your mobile device and select the network with the
“MyQ-nnn prefix”. Once your mobile device is connected, proceed to the next step.
5. Launch the web browser on your mobile device and the MyQ® setup page may automatically
load. If not, enter "setup.myqdevice.com". Once connected, follow the on-screen prompts to add
the garage door opener and download the MyQ® app.
6. Create your MyQ® account and add the MyQ® serial number to your account.
NOTE: Wi-Fi mode is enabled for 20 minutes and will automatically turn off if it is not connected. MyQ®
Smartphone Control WILL NOT work if the garage door opener is operating on battery power.
If you are replacing your router, moving, or removing the garage door opener from use and want to
erase the Wi-Fi settings see Erase the Memory page 35.
Go to wifihelp.chamberlain.com for more details.
34
Operation
Remote Control and Keyless Entry
To Erase the Memory
Your remote control has been programmed at the factory to operate with your garage door opener,
randomly accessing over 100 billion new codes with each use. Your garage door opener can be
programmed with up to 8 remote controls, 1 keyless entry and 2 Security+ 2.0™ door controls. Older
Chamberlain remote controls are NOT compatible, see page 39 for compatible accessories.
Programming can be done through the door control or the learn button on the garage door opener. To
program additional accessories refer to the instructions provided with the accessory or visit
www.chamberlain.com. If your vehicle is equipped with a Homelink®, you may require an external
adapter depending on the make, model, and year of your vehicle. Visit www.homelink.com for additional
information.
ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES
1. Press and hold the LEARN button on garage door opener until the learn LED goes out
(approximately 6 seconds). All remote control and keyless entry codes are now erased.
Reprogram any accessory you wish to use.
ERASE ALL REMOTE CONTROLS, KEYLESS ENTRIES AND MyQ ® DEVICES FROM
GARAGE DOOR OPENER
1. Press and hold the LEARN button on garage door opener until the learn LED goes out
(approximately 6 seconds).
2. Immediately press and hold the LEARN button again until the learn LED goes out. All codes are
now erased. Reprogram any accessory you wish to use.
TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PIN
USING THE SMART CONTROL PANEL
1.
2.
3.
4.
Press the navigation button below "MENU" to view the Features menu.
Use the navigation buttons to scroll to "PROGRAM".
Select "REMOTE" or "KEYPAD" to program from the program menu.
Remote Control: Press the button on the remote control that you wish to operate your garage
door.
Keyless Entry: Enter a 4-digit personal identification number (PIN) of your choice on the keyless
entry keypad. Then press the ENTER button.
The garage door opener lights will flash (or two clicks will be heard) when the code has been
programmed. Repeat the steps for programming additional remote controls or keyless entry devices. If
programming is unsuccessful, repeat the steps using the learn button on the garage door opener.
Press
3 Press
to continue.
to continue.
ERASE THE CONNECTION FROM GARAGE DOOR OPENER TO HOME Wi-Fi
NETWORK
1. Press and hold the black adjustment button on the garage door opener until 3 beeps are heard
(Approximately 6 seconds).
ERASE A MyQ ® ACCOUNT
1. Go to www.mychamberlain.com to access your MyQ® account.
2. Click on the "Account" tab.
3. Click "Edit User".
4. Click "Delete this account".
5. Click "Delete".
Go to wifihelp.chamberlain.com for more details.
OR
PIN
35
Maintenance
Maintenance Schedule
The Remote Control Battery
EVERY MONTH
Manually operate door. If it is unbalanced or binding, call a trained door systems technician.
Check to be sure door opens and closes fully. Adjust if necessary, see page 27.
Test the safety reversal system. Adjust if necessary, see page 27.
EVERY YEAR
Oil door rollers, bearings and hinges. The garage door opener does not require additional
lubrication. Do not grease the door tracks.
Test the battery backup and consider replacing the battery to ensure the garage door opener will
operate during an electrical power outage, see page 30 to test the battery backup.
To prevent possible SERIOUS INJURY or DEATH:
NEVER allow small children near batteries.
If battery is swallowed, immediately notify doctor.
To reduce risk of fire, explosion or chemical burn:
Replace ONLY with 3V CR2032 coin batteries.
DO NOT recharge, disassemble, heat above 212°F (100°C) or incinerate.
The 3V CR2032 lithium battery should produce power for
up to 3 years. If the battery is low, the remote control’s LED
will not flash when the button is pressed.
To replace battery, pry open the case first in the middle (1),
then at each side (2 and 3) with the visor clip. Replace the
batteries with only 3V CR2032 coin cell batteries. Insert
battery positive side up. Dispose of old batteries properly.
NOTICE: To complywith FCC and/or IndustryCanada (IC) rules, adjustment or modificationsof thistransceiver are prohibited. THERE
ARENO USER SERVICEABLEPARTS.
Thisdevice complieswith Part 15 of the FCC rulesand IC RSS-210. Operation issubject to the following two conditions: (1) thisdevice
maynot cause harmfulinterference, and (2) thisdevice must accept anyinterference received, including interference that maycause
undesired operation.
Thisdevice must be installed in a waywhere a minimum8"(20cm) distance ismaintained between users/bystandersand device.
AVIS: Lesrèglesde la FCC et/ou d’Industrie Canada (IC) interdisent tout ajustement ou toute modification de ce récepteur. IL N’EXISTE
AUCUNEPIÈCESUSCEPTIBLED’ÊTREENTRETENUEPAR L’UTILISATEUR.
Cet appareilest conforme auxdispositionsde la partie 15 du règlement de la FCC et de l'norme IC RSS-210. Son utilisation est assujettie
auxdeuxconditoinssuivantes: (1) ce dispositif ne peut causer desinterférencesnuisibles, et (2) ce dispositif doit accepter toute
interférence recue, ycomprisune interférence pouvant causer un fonctionnement non souhaité.
Cet appareildoit être installé de manière à laisser une distance d’au moins20 cm(8 po) entre celui-ciet l’utilisateur ou toute personne.
36
Troubleshooting
Diagnostic Chart
Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes.
DIAGNOSTIC CODE
Up Arrow
Down Arrow
Flash(es)
Flash(es)
SYMPTOM
SOLUTION
The garage door opener will not close and the light bulbs flash.
Safety sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a disconnected
or cut wire.
The garage door opener will not close and the light bulbs flash.
There is a short or reversed wire for the safety sensors. Inspect safety sensor wire at all staple and
connection points, replace wire or correct as needed.
The door control will not function.
The wires for the door control are shorted or the door control is faulty. Inspect door control wires at all
staple and connection points, replace wire or correct as needed.
The garage door opener will not close and the light bulbs flash.
Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both
LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would
interrupt the sensor’s path while closing.
Door moves 6-8" stops or reverses.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door
lock, correct as needed. Check wiring connections at travel module and at the logic board. Replace travel
module if necessary.
No movement, only a single click.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door
lock, correct as needed. Replace logic board if necessary.
Opener hums for 1-2 seconds no movement.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door
lock, correct as needed. Replace motor if necessary.
Door coasts after it has come to a complete stop.
Program travel to coasting position or have door balanced by a trained door systems technician.
1-5
No movement, or sound.
Replace logic board.
Unable to set the travel or retain position.
Check travel module for proper assembly, replace if necessary.
The battery status LED is constantly flashing green.
Battery backup charging circuit error, replace the logic board.
1-4
Door is moving stops or reverses.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door
lock, correct as needed. If the door is binding or sticking contact a trained door systems technician. If door
is not binding or sticking attempt to reprogram travel (refer to page 27).
37
Troubleshooting
DIAGNOSTIC CODE
SYMPTOM
SOLUTION
Opener runs approximately 6-8", stops and reverses.
Communication error to travel module. Check travel module connections, replace travel module if
necessary.
The garage door opener will not close and the light bulbs flash.
Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both
LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would
interrupt the sensor’s path while closing.
Up Arrow
Flash(es)
Down Arrow
Flash(es)
The garage door opener can beep for several reasons:
Operating on battery power or the 12 Vdc battery needs to be replaced, see page 30.
Garage door opener has been activated through a device or feature such as Timer-to-Close or
garage door monitor, see page 32.
My remote control will not activate the garage door:
Verify the lock feature is not activated on the door control.
Reprogram the remote control.
If the remote control will still not activate the door check the diagnostic codes to ensure the garage
door opener is working properly.
My door will not close and the light bulbs blink on my motor unit:
The safety reversing sensor must be connected and aligned correctly before the garage door opener
will move in the down direction.
Verify the safety sensors are properly installed, aligned and free of any obstructions.
My garage door opener light(s) will not turn off when the door is open:
The garage door opener is equipped with a feature that turns the light on when the safety reversing
sensors have been obstructed or when the motion sensor on the door control detects movement in the
garage. These features can be disabled using the door control, see page 33.
My neighbor’s remote control opens my garage door:
Erase the memory from your garage door opener and reprogram the remote control(s).
The LEDs on the door control blink:
If you have a Smart Control Panel installed and the TTC is set to a custom time, press the ON button on
the Premium Motion-Detecting Control Panel to set the time properly.
My vehicle's Homelink® is not programming to my garage door opener:
Depending on the make, model, and year of your vehicle an external adapter may be required. Visit
www.homelink.com for additional information.
Wi-Fi troubleshooting
If your black adjustment button is not solid green go to wifihelp.chamberlain.com.
Green battery status LED - All systems are normal:
A solid green LED light indicates the battery is fully charged.
A flashing green LED indicates the battery is being charged.
Orange battery status LED - The garage door opener has lost power and is in battery backup mode:
A solid orange LED with beep, sounding approximately every 2 seconds, indicates the garage door
opener is operating on battery power.
A flashing orange LED with beep, sounding every 30 seconds, indicates the battery is low.
Red battery status LED - The garage door opener's 12V battery needs to be replaced:
A solid red LED with beep, sounding every 30 seconds, indicates the 12V battery will no longer hold
a charge and needs to be replaced. Please call for replacement battery to allow your system to
operate during a power outage.
Battery Status LED
38
Accessories
7702CB
Outside Quick Release:
Required for a garage with NO
access door.
041A5281-1 Extension Brackets:
(Optional) For safety reversing
sensor installation onto the wall
or floor.
953EV
Remote Control:
Works with ALL Chamberlain
openers from 1993-present.
MyQ® compatible. Includes visor
clip.
41A6357-1
Standby Power System
Battery:
Provides backup power to the
garage door opener.
CIGBU
MyQ® Internet Gateway:
Offers longer range wireless
signal than standard Wi-Fi. Plugs
into your home router as an
optional way to provide MyQ®
Smartphone Control for your
garage door opener and MyQ®
light controls.
CLOSED
OPEN
8808CB
8 Foot (2.4 m) Rail Extension:
To allow an 8 foot (2.4 m) door to
open fully.
CLLP1
Laser Parking Assistant:
Park in the right spot every time!
A laser beam is activated by your
garage door opener and
projected on to the dashboard
of your vehicle to guide perfect
parking.
940EV
Wireless Keypad:
For use outside of the home to
enable access to the garage
using a 4-digit PIN. Works with
ALL Chamberlain openers from
1993-present. MyQ® compatible.
8810CB
10 Foot (3 m) Rail Extension:
To allow a 10 foot (3 m) door to
open fully.
CLSS1
System Surge Protector:
The Garage Door Opener Surge
Protector is designed to protect
Chamberlain garage door
openers against damage from
lightning and power surges. Easy
to install.
956EV
Keychain Remote Control:
Works with ALL Chamberlain
openers from 1993-present.
MyQ® compatible. With key ring.
WSLCEV
MyQ® Interior/Exterior Light
Switch
Monitor and control this wall
light switch with the MyQ®
Smartphone App.
AGDMEV
MyQ® Garage Door Monitor:
Monitor open/closed status for
up to 4 MyQ® compatible garage
door openers or gate operators
and close them from anywhere in
the home.
MyQ® Accessories
PILCEV
MyQ® Remote Lamp Control:
Monitor and control this plug
in lamp switch with the MyQ®
Smartphone App.
39
Warranty
CHAMBERLAIN® LIMITED WARRANTY
The Chamberlain Group, Inc.® (“Seller”) warrants to the first retail purchaser of this product, for the residence
in which this product is originally installed, that it is free from defects in materials and/or workmanship for a
specific period of time as defined below (the “Warranty Period”). The warranty period commences from the date
of purchase.
STOP!
This garage door opener WILL NOT work until the
safety reversing sensors are properly installed and aligned.
Parts
5 Years
Motor
Lifetime
WARRANTY PERIOD
Accessories
Belt
1 year
Lifetime
Battery Backup
1 year

The proper operation of this product is dependent on your compliance with the instructions regarding
installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void
this limited warranty in its entirety. If, during the limited warranty period, this product appears to contain a defect
covered by this limited warranty, call 1-800- 528-9131, toll free, before dismantling this product. You will be
advised of disassembly and shipping instructions when you call. Then send the product or component, pre-paid
and insured, as directed to our service center for warranty repair. Please include a brief description of the
problem and a dated proof- of-purchase receipt with any product returned for warranty repair. Products returned
to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this
limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid.
Defective parts will be repaired or replaced with new or factory rebuilt parts at Seller’s sole option. [You are
responsible for any costs incurred in removing and/or reinstalling the product or any component .]
Contact Information
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE
RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH
PERIOD. Some States and Provinces do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER
NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE
(INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND
NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT),
LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF
CONSUMABLE ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS),
OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER
ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE,
INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT
OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY
INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL,
INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE,
THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH
OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION
WITH THE SALE OF THIS PRODUCT.
For installation and service information, please visit:
www.chamberlain.com/parts-and-support
If you are ordering a repair part please have the following information:
part number, part name, and model number.
Address repair parts orders to:
The Chamberlain Group, Inc.
6050 S. Country Club Road
Tucson, AZ 85706
Register your new garage door opener at
www.prodregister.com/chamberlain
40
Some states and provinces do not allow the exclusion or limitation of consequential, incidental or special
damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific
legal rights, and you may also have other rights, which vary from state to state and province to province.
Repair Parts
Rail Assembly Parts
Description
Installation Parts
Part Number
Belt
Pulley
144C54
Master Link
4A1008
Rail
Trolley Assembly
“U” Bracket
Description
41A5250
41A5665
41C5141-2
Hardware Bag
Curved Door Arm
Door Bracket with Clevis
Pin and Fastener
Emergency Release Rope
and Handle
Header Bracket with
Clevis Pin and Fastener
12D598-1
Not Shown
Wear Pads
Accessories
041A5266-3
Safety Sensor Kit
Receiving and sending
sensors with wire
41A5034
Straight Door Arm
Smart Control Panel®
Remote Control
Part Number
41A7305-1
White and Red/White Wire
11
Description
Safety Sensor Bracket
3V CR2030 Lithium
Battery
Hanging Brackets
Owner’s Manual
41
29B137
178B34
41B4494-1
10A20
12B776
Not Shown
953ESTD
11
10
ICE
41A5047-2
NOT
41A2828
Remote Control
Visor Clip
178B35
41A5047-1
183A163
041A7920-2
Part Number
114A4763
10
Repair Parts
Description
Garage Door Opener Parts
Sprocket and Sprocket Cover with Screws
End Panel with light socket
041D7639
Light Lens
Model WD1000WF
Model HD950WF
Model LW9000WF
041D7570
041D7572
041D7571
42
041C0589-2
Light Socket
041C0279
Transformer
041D0277-1
Cover
Motor with Travel Module
End Panel for Receiver Logic Board with light socket
Receiver Logic Board
10 Travel Module
10
Part Number
041D0614-23
041D1739-1
041D7638
050DCTWF
041A7114-7
114A4763
© 2014, The Chamberlain Group, Inc.
All Rights Reserved
Wi-Fi is a registered trademark of Wi-Fi Alliance
®

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Chamberlain Group Inc, The MyQ- Garage Door Opener My

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FCC ID Filing: HBW1D8169-1

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