D Link D1614-PLUS Wireless Broadband Router User Manual di614 manual 202 070502

D Link Corporation Wireless Broadband Router di614 manual 202 070502

Contents

Manual Part 2

6. Troubleshooting This chapter provides solutions to problems that can occur during the installation and operation of the DI-614+ Wireless Access Point. We cover various aspects of the network setup, including the network adapters. Please read the following if you are having problems. (Note: It is recommended that you use an Ethernet connection to configure the DI-614+ Access Point.) 1. The computer used to configure the DI-614+ cannot access the Configuration menu. • Check that the Ethernet LED on the DI-614+ is ON. If the LED is not ON, check that the cable for the Ethernet connection is securely inserted. • Check that the Ethernet Adapter is working properly. Please see item 6 (Check that the drivers for the network adapters are installed properly) in this Troubleshooting section to check that the drivers are loaded properly. • Check that the IP Address is in the same range and subnet as the DI-614+. Please see Checking the IP Address in Windows XP in the Networking Basics section of this manual. Note: The IP Address of the DI-614+ is 192.168.0.1. All the computers on the network must have a unique IP Address in the same range, e.g., 192.168.0.x. and a Subnet Mask of 255.255.255.0. Any computers that have identical IP Addresses will not be visible on the network. • Do a Ping test to make sure that the DI-614+ is responding. Go to Start>Run>Type Command>Type ping 192.168.0.1. A successful ping will show four replies.
34 Troubleshooting 2. The wireless client cannot access the Internet in the Infrastructure mode. • Make sure the wireless client is associated and joined with the correct router. To check this connection: Right-click on the Local Area Connection icon in the taskbar> select View Available Wireless Networks. The Connect to Wireless Network screen will appear. Please make sure you have selected the correct available network, as shown in the illustrations below. • Check that the IP Address assigned to the wireless adapter is within the same IP Address range as the gateway. Since the DI-614+ has an IP Address of 192.168.0.1, wireless adapters must have an IP Address in the same range, e.g., 192.168.0.x. Each device must have a unique IP Address; no two devices may have the same IP Address. The subnet mask must be the same for all the computers on the network.) To check the IP Address assigned to the wireless adapter, double-click on the Local Area Connection icon in the taskbar > select the Support tab and the IP Address will be displayed. (Please refer to Checking the IP Address in the Networking Basics section of this manual.) • If it is necessary to assign a Static IP Address to the wireless adapter, please refer to the appropriate section in Networking Basics. If you are entering a DNS Server address you must also enter the Default Gateway Address. (Remember that if you have a DHCP-capable router, you will not need to assign a Static IP Address. See Networking Basics: Assigning a Static IP Address.) Default
Troubleshooting 3. Check that the drivers for the network adapters are installed properly. You may be using different network adapters than those illustrated here, but this procedure will remain the same, regardless of the type of network adapters you are using. • Go to Start • Right-click on My Computer • Click Properties • Select the Hardware Tab • Click Device Manager NOTE: Screen shots taken usingWindows XP. If you are using adifferent Operating System yourscreen may look different.
36 Troubleshooting • Double-click on Network Adapters • Right-click on D-Link AirPlus DWL-650+ Wireless Cardbus Adapter • Select Properties to check that the drivers are installed properly • Look under Device Status to check that the device is working properly. • Click OK D-Link AirPlus DWL-650 Wireless Cardbus Adapter D-Link AirPlus DWL-650+ Wireless Cardbus Adapter D-Link AirPlus DWL-650+ Wireless Cardbus Adapter
Troubleshooting 4. Resetting the DI-614+ to Factory Default Settings After you have tried other methods for troubleshooting your network, you may choose to Reset the DI-614+ to the factory default settings. Remember that D-Link AirPlus products network together, out of the box, at the factory default settings. To hard-reset the D-Link AirPlus DI-614+ to Factory Default Settings, please do the following: • Leave the device powered on, do not disconnect the power • Press the reset button and hold (use a paper clip) • Keep the button pressed about 10 seconds • Release the button The DI-614+ will then automatically reboot itself.
38 7. Networking Basics Using the Network Setup Wizard in Windows XP In this section you will learn how to establish a network at home or work, using Microsoft Windows XP. Note: Please refer to websites such as http://www.homenethelp.com and http://www.microsoft.com/windows2000 for information about networking computers using Windows 2000, ME or 98. Go to Start>Control Panel>Network Connections Select Set up a home or small office network When this screen appears, Click Next.
Networking Basics Please follow all the instructions in this window: Click Next In the following window, select the best description of your computer. If your computer connects to the internet through a gateway/router, select the second option as shown. Click Next
40 Networking Basics Enter a Computer description and a Computer name (optional.) Click Next Enter a Workgroup name. All computers on your network should have the same Workgroup name. Click Next
Networking Basics Please wait while the Network Setup Wizard applies the changes. When the changes are complete, click Next. Please wait while the Network Setup Wizard configures the computer. This may take a few minutes.
42 Networking Basics In the window below, select the best option. In this example, Create a Network Setup Disk has been selected. You will run this disk on each of the computers on your network. Click Next. Insert a disk into the Floppy Disk Drive, in this case drive A. Format the disk if you wish, and click Next.
Networking Basics Please wait while the Network Setup Wizard copies the files. Please read the information under Here’s how in the screen below. After you complete the Network Setup Wizard you will use the Network Setup Disk to run the Network Setup Wizard once on each of the computers on your network. To continue click Next.
44 Networking Basics Please read the information on this screen, then click Finish to complete the Network Setup Wizard. The new settings will take effect when you restart the computer. Click Yes to restart the computer. You have completed configuring this computer. Next, you will need to run the Network Setup Disk on all the other computers on your network. After running the Network Setup Disk on all your computers, your new wireless network will be ready to use.
Networking Basics Naming your Computer To name your computer, please follow these directions: In Windows XP: • Click Start (in the lower left corner of the screen) • Right-click on My Computer • Select Properties and click • Select the Computer Name Tab in the System Properties window. You may enter a Computer description if you wish, this field is optional. To rename the computer and join a domain, • Click Change
46 Networking Basics Naming your Computer Checking the IP Address in Windows XP/2000 Go to Start > All Programs > Accessories > Command Prompt • In this window, enter the Computer name. • Select Workgroup and enter the name of the Workgroup. • All computers on your network must have the same Workgroup name. • Click OK
Networking Basics Checking the IP Address in Windows XP/2000 Type Command Click OK Checking the IP Address in Windows XP/2000 Type ipconfig /all at the prompt. Click Enter. All the configuration settings are displayed as shown below. D-Link AirPlus DWL-650+ Wireless Cardbus Adapter
48 Networking Basics Checking the IP Address in Windows XP/2000 Type ipconfig /renew at the prompt to get a new IP Address. Click Enter. The new IP Address is shown below. (Windows 98/ME users: go to Start > Run. Type Command. Type winipcfg at the prompt. Click Release and Renew to obtain a new IP Address.) Assigning a Static IP Address Note: Residential Gateways/Broadband Routers will automatically assign IP Addresses to the computers on the network, using DHCP (Dynamic Host Configuration Protocol) technology. If you are using a DHCP-capable Gateway/Router you will not need to assign Static IP Addresses. If you are not using a DHCP capable Gateway/Router, or you need to assign a Static IP Address, please follow these instructions: • Go to Start • Double-click on Control Panel
Networking Basics Assigning a Static IP Address • Double-click on Network Connections • Right-click on Local Area Connections. • Double-click Properties
50 Networking Basics Assigning a Static IP Address • Click OK You have completed the assignment of a Static IP Address. (You do not need to assign a Static IP Address if you have a DHCP-capable Gateway/Router.) • Highlight Internet Protocol (TCP/IP) • Click Properties • Select Use the following IP address in the Internet Protocol (TCP/IP) Properties window, • Input your IP address and subnet mask. (The IP Addresses on your network must be within the same range. For example, if one computer has an IP Address of 192.168.0.2, the other computers should have IP Addresses that are sequential, like 192.168.0.3 and 192.168.0.4. The subnet mask must be the same for all the computers on the network.) • Input your DNS server addresses. (Note: If you are entering a DNS server, you must enter the IP Address of the Default Gateway.) The DNS server information will be provided by your ISP (Internet Service Provider.) DWL-650+ Wireless Cardbus Adapter

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