D Link D1614-PLUS Wireless Broadband Router User Manual di614 manual 202 070502

D Link Corporation Wireless Broadband Router di614 manual 202 070502

Contents

Manual Part 2

6. Troubleshooting
This chapter provides solutions to problems that can occur during the
installation and operation of the DI-614+ Wireless Access Point. We cover
various aspects of the network setup, including the network adapters.
Please read the following if you are having problems.
(Note: It is recommended that you use an Ethernet connection to
configure the DI-614+ Access Point.)
1. The computer used to configure the DI-614+ cannot access the
Configuration menu.
• Check that the Ethernet LED on the DI-614+ is ON. If the
LED is not ON, check that the cable for the Ethernet
connection is securely inserted.
• Check that the Ethernet Adapter is working properly. Please
see item 6 (Check that the drivers for the network
adapters are installed properly) in this Troubleshooting
section to check that the drivers are loaded properly.
• Check that the IP Address is in the same range and subnet
as the DI-614+. Please see Checking the IP Address in
Windows XP in the Networking Basics section of this
manual.
Note: The IP Address of the DI-614+ is 192.168.0.1. All the computers on the
network must have a unique IP Address in the same range, e.g., 192.168.0.x.
and a Subnet Mask of 255.255.255.0. Any computers that have identical IP
Addresses will not be visible on the network.
• Do a Ping test to make sure that the DI-614+ is responding.
Go to Start>Run>Type Command>Type ping 192.168.0.1.
A successful ping will show four replies.
34
Troubleshooting
2. The wireless client cannot access the Internet in the Infrastructure
mode.
• Make sure the wireless client is associated and joined with the correct
router. To check this connection: Right-click on the Local Area
Connection icon in the taskbar> select View Available Wireless
Networks. The Connect to Wireless Network screen will appear.
Please make sure you have selected the correct available network, as
shown in the illustrations below.
• Check that the IP Address assigned to the wireless adapter is within
the same IP Address range as the gateway. Since the DI-614+ has
an IP Address of 192.168.0.1, wireless adapters must have an IP
Address in the same range, e.g., 192.168.0.x. Each device must
have a unique IP Address; no two devices may have the same IP
Address. The subnet mask must be the same for all the computers
on the network.) To check the IP Address assigned to the wireless
adapter, double-click on the Local Area Connection icon in the
taskbar > select the Support tab and the IP Address will be
displayed. (Please refer to Checking the IP Address in the
Networking Basics section of this manual.)
• If it is necessary to assign a Static IP Address to the wireless
adapter, please refer to the appropriate section in Networking
Basics. If you are entering a DNS Server address you must also
enter the Default Gateway Address. (Remember that if you have a
DHCP-capable router, you will not need to assign a Static IP Address.
See Networking Basics: Assigning a Static IP Address.)
Default
Troubleshooting
3. Check that the drivers for the network adapters are installed
properly.
You may be using different network adapters than those illustrated here, but this
procedure will remain the same, regardless of the type of network adapters you are
using.
• Go to Start
• Right-click on
My Computer
• Click Properties
• Select the
Hardware Tab
• Click Device
Manager
NOTE: Screen shots taken using
Windows XP. If you are using a
different Operating System you
r
screen may look different.
36
Troubleshooting
• Double-click on Network
Adapters
• Right-click on D-Link
AirPlus DWL-650+
Wireless Cardbus
Adapter
• Select Properties to check
that the drivers are
installed properly
• Look under Device
Status to check that the
device is working properly.
• Click OK
D-Link AirPlus DWL-650 Wireless Cardbus Adapter
D-Link AirPlus DWL-650+ Wireless Cardbus Adapter
D-Link AirPlus DWL-650+ Wireless Cardbus Adapter
Troubleshooting
4. Resetting the DI-614+ to Factory Default Settings
After you have tried other methods for troubleshooting your network, you
may choose to Reset the DI-614+ to the factory default settings.
Remember that D-Link AirPlus products network together, out of the box,
at the factory default settings.
To hard-reset the D-Link AirPlus DI-614+ to Factory Default Settings, please
do the following:
• Leave the device powered on, do not disconnect the power
• Press the reset button and hold (use a paper clip)
• Keep the button pressed about 10 seconds
• Release the button
The DI-614+ will then automatically reboot itself.
38
7. Networking Basics
Using the Network Setup Wizard in Windows XP
In this section you will learn how to establish a network at home or work,
using Microsoft Windows XP.
Note: Please refer to websites such as http://www.homenethelp.com
and http://www.microsoft.com/windows2000 for information about
networking computers using Windows 2000, ME or 98.
Go to Start>Control Panel>Network Connections
Select Set up a home or small office network
When this screen appears, Click Next.
Networking Basics
Please follow all the instructions in this window:
Click Next
In the following window, select the best description of your computer. If your
computer connects to the internet through a gateway/router, select the
second option as shown.
Click Next
40
Networking Basics
Enter a Computer description and a Computer name (optional.)
Click Next
Enter a Workgroup name. All computers on your network should have the
same Workgroup name.
Click Next
Networking Basics
Please wait while the Network Setup Wizard applies the changes.
When the changes are complete, click Next.
Please wait while the Network Setup Wizard configures the computer.
This may take a few minutes.
42
Networking Basics
In the window below, select the best option. In this example, Create a
Network Setup Disk has been selected. You will run this disk on each of
the computers on your network. Click Next.
Insert a disk into the Floppy Disk Drive, in this case drive A.
Format the disk if you wish, and click Next.
Networking Basics
Please wait while the Network Setup Wizard copies the files.
Please read the information under Here’s how in the screen below. After
you complete the Network Setup Wizard you will use the Network Setup
Disk to run the Network Setup Wizard once on each of the computers on
your network. To continue click Next.
44
Networking Basics
Please read the information on this screen, then click Finish to complete the
Network Setup Wizard.
The new settings will take effect when you restart the computer. Click Yes
to restart the computer.
You have completed configuring this computer. Next, you will need to run
the Network Setup Disk on all the other computers on your network. After
running the Network Setup Disk on all your computers, your new wireless
network will be ready to use.
Networking Basics
Naming your Computer
To name your computer, please follow these directions:
In Windows XP:
• Click Start (in the
lower left corner of
the screen)
• Right-click on My
Computer
• Select Properties
and click
• Select the
Computer Name
Tab in the System
Properties window.
You may enter a
Computer description if
you wish, this field is
optional.
To rename the computer
and join a domain,
• Click Change
46
Networking Basics
Naming your Computer
Checking the IP Address in Windows XP/2000
Go to Start > All Programs > Accessories > Command Prompt
• In this window, enter
the Computer
name.
• Select Workgroup
and enter the name
of the Workgroup.
• All computers on
your network must
have the same
Workgroup name.
• Click OK
Networking Basics
Checking the IP Address in Windows XP/2000
Type Command
Click OK
Checking the IP Address in Windows XP/2000
Type ipconfig /all at the prompt. Click Enter. All the configuration settings
are displayed as shown below.
D-Link AirPlus DWL-650+ Wireless Cardbus Adapter
48
Networking Basics
Checking the IP Address in Windows XP/2000
Type ipconfig /renew at the prompt to get a new IP Address. Click Enter.
The new IP Address is shown below.
(Windows 98/ME users: go to Start > Run. Type Command. Type
winipcfg at the prompt. Click Release and Renew to obtain a new IP
Address.)
Assigning a Static IP Address
Note: Residential Gateways/Broadband Routers will automatically assign IP
Addresses to the computers on the network, using DHCP (Dynamic Host
Configuration Protocol) technology. If you are using a DHCP-capable
Gateway/Router you will not need to assign Static IP Addresses.
If you are not using a DHCP capable Gateway/Router, or you need to assign a
Static IP Address, please follow these instructions:
• Go to Start
• Double-click on
Control Panel
Networking Basics
Assigning a Static IP Address
• Double-click on
Network Connections
• Right-click on Local
Area Connections.
• Double-click
Properties
50
Networking Basics
Assigning a Static IP Address
• Click OK
You have completed the assignment of a Static
IP Address. (You do not need to assign a Static
IP Address if you have a DHCP-capable
Gateway/Router.)
• Highlight
Internet
Protocol
(TCP/IP)
• Click Properties
• Select Use the following
IP address
in the Internet Protocol
(TCP/IP) Properties
window,
• Input your IP address and
subnet mask. (The IP
Addresses on your network
must be within the same
range. For example, if one
computer has an IP
Address of 192.168.0.2,
the other computers should
have IP Addresses that are
sequential, like
192.168.0.3 and
192.168.0.4. The subnet
mask must be the same for
all the computers on the
network.)
• Input your DNS server
addresses. (Note: If you
are entering a DNS
server, you must enter
the IP Address of the
Default Gateway.)
The DNS server information
will be provided by your ISP
(Internet Service Provider.)
DWL-650+ Wireless Cardbus Adapter

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