D Link DI824VUPB1 Wireless VPN Router User Manual 0115 di 824VUP pmd
D Link Corporation Wireless VPN Router 0115 di 824VUP pmd
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Contents
- 1. User Manual Part 1
- 2. User Manual Part 2
- 3. USer Manual Part 3
USer Manual Part 3
101
After you have tried other methods for troubleshooting your network, you
may choose to Reset the DI-824VUP to the factory default settings.
To hard-reset the D-Link DI-824VUP to the Factory Default Settings, please
do the following:
Resetting the DI-824VUP to the
Factory Default Settings
Use a paper clip to press the Reset button and
power on.
Locate the Reset button on the back of the DI-824VUP.
After you have completed the above steps, the DI-
824VUP will be reset to the factory default settings.
Hold for about 5 seconds (do not hold for too long)
and then release. (Or, release when the status
LEDflashes.)
102
Technical Specifications
VPN Pass Through Function
PPTP
L2TP
IPSec
Standards
IEEE 802.11b
IEEE 802.3
LEDs
Power
WAN
LAN
WLAN
Status
COM
USB
Operating Temperature
32°F to 131°F ( 0°C to 55°C)
Humidity
10-90%
Power
5V DC / 2.5A
IEEE 802.3u 100BASE-TX Fast Ethernet
USB 1.1
IEEE 802.11g
L = 9.25 inches (233mm)
W = 6.5 inches (165mm)
H = 1.375 inches (35mm)
Dimensions
~2.0oz. (907g)
Weight
4 x 10/100 LAN Ports (MDI/MDIX)
1 x 10/100 WAN Port (MDI/MDIX
1 COM Port (Dial-up Modem)
1 Parallel Port (DB25)
1 USB Port
Ports
LPT
103
Frequently Asked Questions
When entering the IP Address of the DI-824VUP (192.168.0.1), you are not
connecting to the Internet or have to be connected to the Internet. The device has the
utility built-in to a ROM chip in the device itself. Your computer must be on the same
IP subnet to connect to the web-based utility.
To resolve difficulties accessing a Web utility, please follow the steps below.
Step 1
Verify physical connectivity by checking for solid link lights on the device. If
you do not get a solid link light, try using a different cable or connect to a different
port on the device, if possible. If the computer is turned off, the link light may not be
on.
The following connections require a Crossover Cable:
Computer to Computer
Computer to Uplink Port
Computer to Access Point
Computer to Print Server
Computer/XBOX/PS2 to DWL-810
Computer/XBOX/PS2 to DWL-900AP+
Uplink Port to Uplink Port (hub/switch)
Normal Port to Normal Port (hub/switch)
The following connections require a Straight-through Cable:
Computer to Residential Gateway/Router
Computer to Normal Port (hub/switch)
Access Point to Normal Port (hub/switch)
Print Server to Normal Port (hub/switch)
Uplink Port to Normal Port (hub/switch)
Rule of Thumb:
”If there is a link light, the cable is right.”
What type of cable should I be using?
Why can´t I access the Web-based configuration?
104
Frequently Asked Questions (continued)
What type of cable should I be using? (continued)
What´s the difference between a crossover cable and a straight-through
cable?
The wiring in crossover and straight-through cables are different. The two types
of cable have different purposes for different
LAN configurations. EIA/TIA 568A/568B
define the wiring standards and allow for
two different wiring color codes as
illustrated in the following diagram.
*The wires with colored backgrounds may
have white stripes and may be denoted
that way in diagrams found elsewhere.
How to tell straight-through cable from
a crossover cable:
The main way to tell the difference
between the two cable types is to compare
the wiring order on the ends of the cable. If
the wiring is the same on both sides, it is
straight-through cable. If one side has opposite wiring, it is a crossover cable.
All you need to remember to properly configure the cables is the pinout order of
the two cable ends and the following rules:
A straight-through cable has identical ends
A crossover cable has different ends
It makes no functional difference which standard you follow for straight-through
cable ends, as long as both ends are the same. You can start a crossover cable
with either standard as long as the other end is the other standard. It makes no
functional difference which end is which. The order in which you pin the cable is
important. Using a pattern other than what is specified in the above diagram
could cause connection problems.
When to use a crossover cable and when to use a straight-through cable:
Computer to Computer – Crossover
Computer to an normal port on a Hub/Switch – Straight-through
Computer to an uplink port on a Hub/Switch – Crossover
Hub/Switch uplink port to another Hub/Switch uplink port – Crossover
Hub/Switch uplink port to another Hub/Switch normal port – Straight-through
Why can´t I access the Web-based configuration? (continued)
105
Step 3 Configure your Internet settings.
Step 2 Disable any Internet security software running on the computer. Software
firewalls like Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, etc. might
block access to the configuration pages. Check the help files included with your
firewall software for more information on disabling or configuring it.
Frequently Asked Questions (continued)
Click to the Connection tab and set the dial-
up option to Never Dial a Connection. Click
the LAN Settings button.
Nothing should be checked. Click OK.
Go to the Advanced tab and click the
Restore Defaults button to restore
these settings to their facotry defaults.
Click OK. Go to the desktop and close any open
windows.
Go to Start > Settings > Control Panel. Double
click the Internet Options Icon. From the Security
tab, click the Default Level button to restore the
settings to their defaults.
Why can´t I access the Web-based configuration? (continued)
106
Frequently Asked Questions (continued)
Step 4 Check your IP address. Your computer must have an IP address in the same
range of the device you are attempting to configure. Most D-Link devices use the
192.168.0.X range.
How can I find my IP Address in Windows 95, 98, or
ME?
Step 1 Click on Start, then click on Run.
Step 2 The Run Dialogue Box will appear. Type winipcfg in the text field and click
OK.
Step 3 The IP Configuration window will appear, displaying your Ethernet
Adapter Information.
Select your adapter from the drop down menu.
If you do not see your adapter in the drop down menu, your adapter is
not properly installed.
Step 4 After selecting your adapter, it will display your IP Address, subnet
mask, and default gateway.
Step 5 Click OK to close the IP Configuration window
Why can´t I access the Web-based configuration? (continued)
107
Frequently Asked Questions (continued)
Step 4 (continued) Check your IP address. Your computer must have an IP Address
in the same range of the device you are attempting to configure. Most D-Link devices
use the 192.168.0.X range.
How can I find my IP Address in Windows 2000/XP?
Step 1 Click on Start and select Run.
Step 2 Type cmd then click OK.
Step 3 From the Command Prompt, enter ipconfig. It will return your IP
Address, subnet mask, and default gateway
Step 4 Type exit to close the command prompt.
Why can´t I access the Web-based configuration? (continued)
108
Frequently Asked Questions (continued)
Step 4 (continued) Check your IP address. Your computer must have an IP address
in the same range of the device you are attempting to configure. Most D-Link devices
use the 192.168.0.X range.
Make sure you take note of your computer´s Default Gateway IP Address. The Default
Gateway is the IP Address of the D-Link Router. By default, it should be 192.168.0.1.
How can I assign a Static IP Address in Windows XP?
Step 1
Click on Start > Control Panel > Network and Internet Connections >
Network connections.
Step 2 See Step 2 for Windows 2000 and continue from there.
How can I assign a Static IP Address in Windows 2000?
Step 1 Right-click on My Network
Places and select Properties.
Step 2 Right-click on the Local
Area Connection which represents
your network card and select
Properties.
Highlight Internet Protocol (TCP/
IP) and click Properties.
Why can´t I access the Web-based configuration? (continued)
109
Frequently Asked Questions (continued)
How can I assign a Static IP Address in Windows 2000?
(continued)
Click Use the following IP Address and
enter an IP Address that is on the same
subnet as the LAN IP address on your
router. Example: If the router´s LAN IP
address is 192.168.0.1, make your IP
address 192.168.0.X where X = 2-99.
Make sure that the number you choose is
not in use on the network.
Set the Default Gateway to be the same
as the LAN IP address of your router
(192.168.0.1).
Set the Preferred DNS server to be the
same as the LAN IP address of your
router (192.168.0.1).
The Alternate DNS server is not needed or enter a DNS server from your ISP.
Click OK twice. You may be asked if you want to reboot your computer. Click
Yes.
How can I assign a Static IP
Address in Windows 98/Me?
Step 1 From the desktop, right-click on the
Network Neigborhood icon (Win ME - My
Network Places) and select Properties
Highlight TCP/IP and click the Properties
button. If you have more than one adapter,
then there will be a TCP/IP “Binding” for
each adapter. Highlight TCP/IP > (your
network adapter) and then click
Properties.
Why can´t I access the Web-based configuration? (continued)
110
Frequently Asked Questions (continued)
How can I assign a Static IP Address in Windows 98/
Me? (continued)
Step 2 Click Specify an IP Address.
Step 3 Click on the Gateway tab.
Enter the LAN IP Address of your router
here (192.168.0.1).
Click Add when finished.
Step 4 Click on the DNS Configuration tab.
Enter in an IP Address that is on the same
subnet as the LAN IP Address on your router.
Example: If the router´s LAN IP Address is
192.168.0.1, make your IP Address
192.168.0.X where X is between 2-99. Make
sure that the number you choose is not in
use on the network.
Step 5 Click OK twice.
Click Enable DNS. Type in a Host (can be
any word). Under DNS server search order,
enter the LAN IP Address of your router
(192.168.0.1). Click Add.
When prompted to reboot your computer,
click Yes.
After you reboot, the computer will now have
a static, private IP Address.
Why can´t I access the Web-based configuration? (continued)
Step 5 Access the Web management. Open your Web
browser and enter the IP Address of your D-Link device in
the address bar. This should open the log-in page for the
web management. Follow instructions to log in and complete the configuration.
111
Frequently Asked Questions (continued)
How can I setup my DI-824VUP to work with a cable modem
connection?
Dynamic Cable connection
(i.e. Cox, Adelphia, Rogers, Roadrunner, Charter, and Comcast).
Note: Please configure the router with the computer that was last connected directly
to the cable modem.
Step 1 Log into the Web based configuration by typing in the IP Address of the router
(default:192.168.0.1) in your web browser. The username is admin (all lowercase) and
the password is blank (nothing).
Step 2 Click the Home tab and click the
WAN button. Dynamic IP address is the default
value, however, if Dynamic IP address is not
selected as the WAN type, select Dynamic IP
address by clicking on the radio button. Click
Clone Mac address. Click on Apply and then
Continue to save the changes.
+
112
Frequently Asked Questions (continued)
How can I setup my DI-824VUP to work with a cable modem
connection? (continued)
Step 3 Power cycle the cable modem and router:
First turn the cable modem off. Then turn the router off Leave them off for 2 minutes.**
Next turn the cable modem on. Wait until you get a solid cable light on the cable
modem, and then turn the router on. Wait 30 seconds.
** If you have a DCM-201modem, leave off for at least 5 minutes.
Step 4 Follow step 1 again and log back into the web configuration. Click the Status
tab and click the Device Info button. If you do not already have a public IP Address
under the WAN heading, click on the DHCP Renew and Continue buttons.
Static Cable Connection
Step 1 Log into the Web-based configuration by typing in the IP address of the router
(default:192.168.0.1) in your Web browser. The username is admin (all lowercase) and
the password is blank (empty).
Step 2 Click the Home tab and click the WAN
button. Select Static IP Address and enter your
static settings obtained from the ISP in the fields
provided.
If you do not know your settings, you must
contact your ISP.
Step 3 Click on Apply and then
click Continue to save the changes.
Step 4 Click the Status tab and
click the Device Info button. Your
IP Address information will be
displayed under the WAN heading.
+
113
Frequently Asked Questions (continued)
How can I setup my DI-824VUP to work with Earthlink DSL or any
PPPoE connection?
Make sure you disable or uninstall any PPPoE software such as WinPoet or Enternet
300 from your computer or you will not be able to connect to the Internet.
Step 1 Upgrade Firmware if needed.
(Please visit the D-Link tech support website at: http://support.dlink.com for the latest
firmware upgrade information.)
Step 2 Take a paperclip and perform a hard reset. With the unit on, use a paperclip
and hold down the reset button on the back of the unit for 10 seconds. Release it and
the router will recycle, the lights will blink, and then stabilize.
Step 3 After the Router stabilizes, open your browser and enter 192.168.0.1 into the
address window and hit the Enter key. When the password dialog box appears, enter
the username admin and leave the password blank. Click OK.
If the password dialog box does not come up repeat Step 2.
Note: Do not run Wizard.
Step 4 Click on the WAN tab on left-hand side of the screen. Select PPPoE.
Step 5 Select Dynamic PPPoE (unless your ISP supplied you with a static IP
Address).
Step 6 In the username field enter ELN/username@earthlink.net and your
password, where username is your own username.
For SBC Global users, enter username@sbcglobal.net.
For Ameritech users, enter username@ameritech.net.
For BellSouth users, enter username@bellsouth.net.
For Mindspring users, enter username@mindspring.com.
For most other ISPs, enter username.
Step 7 Maximum Idle Time should be set to zero. Set MTU to 1492, unless
specified by your ISP, and set Autoreconnect to Enabled.
Note: If you experience problems accessing certain websites and/or email issues,
please set the MTU to a lower number such as 1472, 1452, etc. Contact your ISP for
more information and the proper MTU setting for your connection.
114
Step 8 Click Apply. When prompted, click Continue. Once the screen refreshes,
unplug the power to the D-Link Router.
Step 9 Turn off your DSL modem for 2-3 minutes. Turn back on. Once the modem
has established a link to your ISP, plug the power back into the D-Link Router. Wait
about 30 seconds and log back into the router.
Step 10 Click on the Status tab in the web configuration where you can view the
device info. Under WAN, click Connect. Click Continue when prompted. You should
now see that the device info will show an IP Address, verifying that the device has
connected to a server and has been assigned an IP Address.
How can I setup my DI-824VUP to work with Earthlink DSL or any
PPPoE connection? (continued)
Frequently Asked Questions (continued)
Can I use my DI-824VUP to share my Internet connection provided by
AOL DSL Plus?
In most cases yes. AOL DSL Plus may use PPPoE for authentication bypassing the
client software. If this is the case, then our routers will work with this service. Please
contact AOL if you are not sure.
To set up your router:
Step 1 Log into the Web-based configuration (192.168.0.1) and configure the WAN
side to use PPPoE.
Step 2 Enter your screen name followed by @aol.com for the user name. Enter your
AOL password in the password box.
Step 3 You will have to set the MTU to 1400. AOL DSL does not allow for anything
higher than 1400.
Step 4 Apply settings.
Step 5 Recycle the power to the modem for 1 minute and then recycle power to the
router. Allow 1 to 2 minutes to connect.
If you connect to the Internet with a different Internet Service Provider and want to use
the AOL software, you can do that without configuring the router’s firewall settings.
You need to configure the AOL software to connect using TCP/IP.
Go to http://www.aol.com for more specific configuration information of their software.
115
Step 1 Log into the web based
configuration of the router by typing in
the IP address of the router (default:
192.168.0.1) in your web browser. By
default the username is admin and there
is no password.
I have two DI-824VUP Routers, how can I set them up to work with
each other?
Frequently Asked Questions (continued)
Step 2 Click the VPN button on the left
column, select the checkbox to Enable
the VPN, and then in the box next to Max.
number of tunnels, enter the maximum
numbers of VPN tunnels that you would
like to have connected.
Step 3 In the space provided, enter the
Tunnel Name for ID number 1, select IKE,
and then click More.
+
116
I have two DI-824VUP Routers, how can I set them up to work with
each other?(continued)
Frequently Asked Questions (continued)
Step 4 In the Local Subnet and Local
Netmask fields enter the network
identifier for the local DI-824VUP´s LAN
and the corresponding subnet mask.
Step 5 In the Remote Subnet and
Remote Netmask fields enter the
network identifier for the remote DI-
824VUP´s LAN and the corresponding
subnet mask.
Step 6 In the Remote Gateway field
enter the WAN IP address of the remote
DI-824VUP and in the Preshare Key
field, enter a key which must be exactly
the same as the Preshare Key that is
configured on the remote DI-824VUP.
Step 7 Click Apply.
117
I have two DI-824VUP Routers, how can I set them up to work with
each other? (continued)
Frequently Asked Questions (continued)
Step 8 The device will restart. Click on
the Continue button.
Step 9 Click on Select IKE Proposal.
Step 10 Enter a name for proposal ID
number 1 and select Group 1, 2, or 5
from the DH Group dropdown menu.
118
I have two DI-824VUP Routers, how can I set them up to work with
each other? (continued)
Frequently Asked Questions (continued)
Step 11 Select DES or 3DES as the
Encryption Algorithm.
Step 12 Select SHA-1 or MD5 as the
Authentication Algorithm.
Step 13 Enter a Lifetime value of 2800
and then either select Sec. or KByte as
the unit for the lifetime value.
119
I have two DI-808HV Routers,how can I set them up to work with each
other? (continued)
Frequently Asked Questions (continued)
Step 15 The device will restart. Click
on the Continue button.Then click Back.
Step 14 Select 1 out of the Proposal ID
dropdown menu and click Add To, which
will add the proposal that was just
configured to the IKE Proposal Index.
Click Apply.
Step 16 Click on Select IPSec
Proposal.
120
I have two DI-824VUP Routers, how can I set them up to work with
each other?(continued)
Frequently Asked Questions (continued)
Step 17 Enter a name for proposal ID
number 1 and select Group 1, 2, 5, or
None from the DH Group dropdown
menu.
Step 18 Select ESP or AH as the
Encapsulation Protocol.
Step 19 Select DES or 3DES as the
Encryption Algorithm.
121
Step 20 Select SHA-1, MD5, or None
as the Authentication Algorithm.
I have two DI-824VUP Routers, how can I set them up to work with
each other? (continued)
Frequently Asked Questions (continued)
Step 21 Enter a Lifetime value and then
either select Sec. or KB as the unit for
the lifetime value.
Step 22 Select 1 out of the Proposal ID
dropdown menu and click Add To, which
will add the proposal that was just
configured to the IPSec Proposal Index.
Click Apply and the device will restart.
122
Step 23 Follow these instructions to configure your other DI-824VUP using the
exact same settings for the IKE Proposal and the IPSec Proposal. Also make sure
that Step 4 is configured to reflect the LAN settings for what is now the Local DI-
824VUP and that Steps 5 & 6 are configured to reflect the Subnet and WAN IP of
what is now the remote DI-824VUP.
Step 24 To establish the connection, open a command prompt and ping an IP
address of a computer on the remote LAN. Once you receive replies the tunnel has
been established.
I have two DI-824VUP Routers, how can I set them up to work with
each other? (continued)
Frequently Asked Questions (continued)
You need to first configure your DI-824VUP router.
How can I set up my DI-824VUP to work with a DI-804V or DI-804HV
Router?
Step 1 Log into the Web-based
configuration of the router by typing in
the IP address of the router (default:
192.168.0.1) in your web browser. By
default the username is “admin” and
there is no password.
Step 2 Click the VPN button on the left
column, select the checkbox to Enable
the VPN, and then in the box next to
Max. number of tunnels, enter the
maximum numbers of VPN tunnels that
you would like to have connected.
+
123
Step 3 In the space provided, enter the
Tunnel Name for ID number 1, select IKE,
and then click More.
Frequently Asked Questions (continued)
Step 4 In the Local Subnet and Local
Netmask fields enter the network
identifier for DI-824VUP’s LAN and the
corresponding subnet mask.
Step 5 In the Remote Subnet and
Remote Netmask fields enter the
network identifier for the DI-804V or DI-
804HV’s LAN and the corresponding
subnet mask. Click Apply.
How can I set up my DI-824VUP to work with a DI-804V or DI-804HV
Router? (continued)
124
Step 7 In the Remote Gateway field
enter the WAN IP address of the remote
DI-804V or DI-804HV and in the Preshare
Key field, enter a key which must be
exactly the same as the Preshare Key
that is configured on the DI-804V or DI-
804HV.
Frequently Asked Questions (continued)
Step 10 Select 3DES as the
Encryption Algorithm and SHA-1 as the
Authentication Algorithm.
Step 8 Click Apply and then click on
Select IKE Proposal.
Step 9 Enter a name for proposal ID
number 1 and select Group 2 from the
DH Group drop down menu.
Step 11 Enter a Lifetime value of 28800
and then select Sec. as the unit for the
lifetime value.
How can I set up my DI-824VUP to work with a DI-804V or DI-804HV
Router? (continued)
Step 6 The device will restart. Click on
the Continue button.
125
Frequently Asked Questions (continued)
How can I set up my DI-824VUP to work with a DI-804V or DI-804HV
Router? (continued)
Step 12 Select 1 out of the Proposal ID
dropdown menu and click Add To, which
will add the proposal that was just
configured to the IKE Proposal Index.
Click Apply.
Step 13 The device will restart. Click
on the Continue button.
Step 14 Click Back and click on
Select IPSec Proposal.
Step 15 Enter a name for proposal ID
number 1 and select None from the DH
Group drop-down menu.
Step 16 Select ESP as the
Encapsulation Protocol.
126
Frequently Asked Questions (continued)
Step 17 Select 3DES as the
Encryption Algorithm and MD5 as the
Authentication Algorithm. Click Apply.
Step 18 Enter a Lifetime value of 3600
and then select Sec. as the unit for the
lifetime value.
How can I set up my DI-824VUP to work with a DI-804V or DI-804HV
Router? (continued)
Step 19 Select 1 out of the Proposal
ID dropdown menu and click Add To,
which will add the proposal that was
just configured to the IPSec Proposal
Index. Click Apply. The device will
restart. Click on the Continue button.
127
Frequently Asked Questions (continued)
Next you need to configure the DI-804V or DI-804HV Router.
Step 1 Access the router’s web configuration by entering the router’s IP address in
your web browser. The default IP address is 192.168.0.1. Login using your password.
The default username is “admin” and the password is blank.
Step 2 Click on Basic Setup and then select Device IP Settings on the left.
Step 3 Change the LAN IP address so
that it is on a different subnet than the
LAN of the DI-824VUP.
Step 4 Click Next until you reach the
Save & Restart screen. Click Save &
restart and then click Basic Setup once
until the unit has rebooted.
Step 5 Click on VPN Settings.
How can I set up my DI-824VUP to work with a DI-804V or DI-804HV
Router? (continued)
Step 6 Name your VPN connection and
click ADD.
Step 7 In Remote IP Network and
Remote IP Netmask fields enter the
network identifier and corresponding
subnet mask of the DI-824VUP´s LAN.
Step 8 In the Remote Gateway IP field
enter the WAN IP address of the DI-
824VUP and make sure that the
Network Interface is set to WAN
Ethernet.
Step 9 Verify that Secure Association is set to IKE and that Perfect Forward Secure is
Disabled.
128
Frequently Asked Questions (continued)
Step 10 Verify the Encryption Protocol
is set to 3DES and enter in your
Preshared Key.
Note: The Preshared Key needs to be
identical to the one configured on the
DI-824VUP.
Step 11 Leave the Key Life and IKE Life
Time values at their default levels and click
SAVE.
Step 12 Click Next and then click on
Save & Restart.
How can I set up my DI-824VUP to work with a DI-804V or DI-804HV
Router? (continued)
After you have configured both routers, you need to establish a connection.
Step 1 Open a command prompt and
from a computer on the internal LAN of
the DI-824VUP and ping the IP address
of a computer that is on the internal LAN
of the DI-804V or DI-804HV, or vice versa.
Step 2 Once you begin to receive
replies, the VPN connection has been
established.
129
Frequently Asked Questions (continued)
Step 5 When the VPN has been
established the Status will be Active.
Step 3 To view the Status of the VPN
on the DI-804V or DI-804HV, click on
Device Status.
Step 4 From the Device Status screen
click on VPN Status.
How can I set up my DI-824VUP to work with a DFL-300 Firewall?
You need to first configure your DI-824VUP router.
Step 1 Log into the web based configuration of the router by typing in the IP address of
the router (default: 192.168.0.1) in your web browser. By default the username is “admin”
and there is no password.
Step 2 Click the VPN button on the left column, select the checkbox to Enable the
VPN, and then in the box next to Max. number of tunnels, enter the maximum numbers
of VPN tunnels that you would like to have connected.
How can I set up my DI-824VUP to work with a DI-804V or DI-804HV
router? (continued)
130
How can I set up my DI-824VUP to work with a DFL-300 Firewall?
(continued)
Frequently Asked Questions (continued)
Step 3 In the space provided, enter the
Tunnel Name for ID number 1, select IKE,
and then click More.
Step 4 In the Local Subnet and Local
Netmask fields enter the network
identifier for DI-824VUP´s LAN and the
corresponding subnet mask.
Step 5 In the Remote Subnet and
Remote Netmask fields enter the
network identifier for the DFL-300´s
Internal interface and the corresponding
subnet mask.
131
How can I set up my DI-824VUP to work with a DFL-300 Firewall?
(continued)
Frequently Asked Questions (continued)
Step 6 In the Remote Gateway field
enter the WAN IP address of the remote
DFL-300 and in the Preshared Key field,
enter a key which must be exactly the
same as the Preshared Key that is
configured on the DFL-300.
Step 7 Click Apply. The device will
restart. Click on the Continue button and
then click on Select IKE Proposal.
Step 8 Enter a name for proposal ID number 1 and select Group 2 from the DH Group
dropdown menu.
Step 9 Select 3DES as the Encryption Algorithm and SHA-1 as the Authentication
Algorithm.
Step 10 Enter a Lifetime value of 28800
and then select Sec. as the unit for the
lifetime value.
132
Step 11 Select 1 out of the Proposal
ID dropdown menu and click Add To,
which will add the proposal that was just
configured to the IKE Proposal Index.
Click Apply. The device will restart. Click
on the Continue button and then click
Back.
How can I set up my DI-824VUP to work with a DFL-300 Firewall?
(continued)
Frequently Asked Questions (continued)
Step 12 Click on Select IPSec
Proposal.
Step 13 Enter a name for proposal ID
number 1 and select None from the DH
Group dropdown menu.
Step 14 Select ESP as the Encapsulation Protocol.
Step 15 Select 3DES as the Encryption Algorithm and MD5 as the Authentication
Algorithm.
Step 16 Enter a Lifetime value of 28800
and then select Sec. as the unit for the
lifetime value.
133
Step 17 Select 1 out of the Proposal ID
dropdown menu and click Add To, which
will add the proposal that was just
configured to the IPSec Proposal Index.
Click Apply and then click Restart.
How can I set up my DI-824VUP to work with a DFL-300 Firewall?
(continued)
Frequently Asked Questions (continued)
Next you need to configure the DFL-300 firewall.
Step 1 Access the configuration
screen of the DFL-300 by opening a
web browser such as Internet Explorer
and type the IP address of the DFL-
300 in the address bar (192.168.1.1).
Step 2 Enter the username (admin)
and the password (admin). Click OK.
Step 3 Click on Configuration and take
note of the IP address that your ISP has
assigned you.
Step 18 The device will restart. Click
on the Continue button.
134
Frequently Asked Questions (continued)
Step 4 Click on Policy and verify that
you have an Outgoing policy configured.
If not, click on New Entry, accept the
default values, and click OK.
Step 5 Click on VPN and then click
New Entry.
Step 6 Give the VPN connection a name with no spaces.
Step 7 Enter the network identifier and subnet mask of the Internal interface.
Step 8 In the To Destination section, select either Remote Gateway—Fixed IP or Remote
Gateway—Dynamic IP. Enter the WAN IP address of the DI-824VUP if Remote Gateway—
Fixed IP is selected.
Step 9 Enter the network identifier corresponding subnet mask of the DI-824VUP´s
LAN.
Step 10 Enter a Preshared Key. The Preshared Key needs to be identical to the one
configured on the DI-824VUP.
Step 11 Select Data Encryption and Authentication as the Encapsulation and click OK.
How can I set up my DI-824VUP to work with a DFL-300 Firewall?
(continued)
135
After you have configured both the router and firewall, you need to establish a
connection.
Frequently Asked Questions (continued)
Step 2 Once you begin to receive replies, the VPN connection has been established.
Step 1 Open a command prompt and
from a computer connected to the Inter-
nal interface of the DFL-300 and ping the
IP address of a computer that is on the
internal LAN of the DI-824VUP, or vice
versa.
How can I set up my DI-824VUP to work with a DFL-300 Firewall?
(continued)
136
Frequently Asked Questions (continued)
How do I open ports on my DI-824VUP?
To allow traffic from the internet to
enter your local network, you will need
to open up ports or the router will
block the request.
Step 1 Open your Web browser and
enter the IP Address of your D-Link
router (192.168.0.1). Enter username
(admin) and your password (blank by
default).
Step 2 Click on Advanced on top
and then click Virtual Server on the
left side.
Step 3 Check Enabled to activate
entry.
Step 4 Enter a name for your virtual server entry.
Step 5 Next to Private IP, enter the IP Address of the computer on your local
network that you want to allow the incoming service to.
Step 6 Choose Protocol Type - either TCP, UDP, or both. If you are not sure, select
both.
Step 7 Enter the port information next to Private Port and Public Port. The private
and public ports are usually the same. The public port is the port seen from the WAN
side, and the private port is the port being used by the application on the computer
within your local network.
Step 8 Enter the Schedule information.
Step 9 Click Apply and then click Continue.
Note: Make sure DMZ host is disabled. If DMZ is enabled, it will disable all Virtual
Server entries.
Because our routers use NAT (Network Address Translation), you can only open a
specific port to one computer at a time. For example: If you have 2 web servers on
your network, you cannot open port 80 to both computers. You will need to configure 1
of the web servers to use port 81. Now you can open port 80 to the first computer and
then open port 81 to the other computer.
137
Frequently Asked Questions (continued)
What is DMZ?
Demilitarized Zone:
In computer networks, a DMZ (demilitarized zone) is a computer host or small
network inserted as a neutral zone between a company´s private network and the
outside public network. It prevents outside users from getting direct access to a server
that has company data. (The term comes from the geographic buffer zone that was set
up between North Korea and South Korea following the UN police action in the early
1950s.) A DMZ is an optional and more secure approach to a firewall and effectively
acts as a proxy server as well.
In a typical DMZ configuration for a small company, a separate computer (or host in
network terms) receives requests from users within the private network for access to
Web sites or other companies accessible on the public network. The DMZ host then
initiates sessions for these requests on the public network. However, the DMZ host is
not able to initiate a session back into the private network. It can only forward packets
that have already been requested.
Users of the public network outside the company can access only the DMZ host. The
DMZ may typically also have the company´s Web pages so these could be served to
the outside world. However, the DMZ provides access to no other company data. In the
event that an outside user penetrated the DMZ hosts security, the Web pages might
be corrupted but no other company information would be exposed. D-Link, a leading
maker of routers, is one company that sells products designed for setting up a DMZ
How do I configure the DMZ Host?
The DMZ feature allows you to forward all incoming ports to one computer on the local
network. The DMZ, or Demilitarized Zone, will allow the specified computer to be
exposed to the Internet. DMZ is useful when a certain application or game does not
work through the firewall. The computer that is configured for DMZ will be completely
vulnerable on the Internet, so it is suggested that you try opening ports from the
Virtual Server or Firewall settings before using DMZ.
Step 1 Find the IP address of the computer you want to use as the DMZ host.
To find out how to locate the IP Address of the computer in Windows XP/2000/ME/9x
or Macintosh operating systems please refer to Step 4 of the first question in this
section (Frequently Asked Questions).
138
Frequently Asked Questions (continued)
Step 2 Log into the web based configuration
of the router by typing in the IP Address of the
router (default:192.168.0.1) in your web
browser. The username is admin (all
lowercase) and the password is blank (empty).
How do I configure the DMZ Host? (continued)
Step 3 Click the Advanced tab and then click on the DMZ button. Select Enable
and type in the IP Address from step 1.
Step 4 Click Apply
and then Continue to
save the changes.
Note: When DMZ is
enabled, Virtual Server
settings will still be
effective. Remember,
you cannot forward the
same port to multiple
IP Addresses, so the
Virtual Server settings
will take priority over
DMZ settings.
DI-624
+
139
Frequently Asked Questions (continued)
How do I open a range of ports on my DI-824VUP using Firewall rules?
Step 1 Access the router’s web configuration by entering the router’s IP Address in
your web browser. The default IP Address is 192.168.0.1. Login using your password.
The default username is “admin” and the password is blank.
If you are having difficulty accessing web management, please see the first question
in this section.
Step 2 From the web management Home page, click the Advanced tab then click
the Firewall button.
Step 3 Click on
Enabled and type in a
name for the new rule.
Step 4 Choose WAN
as the Source and
enter a range of IP
Addresses out on the
internet that you would
like this rule applied
to. If you would like
this rule to allow all
internet users to be
able to access these
ports, then put an
Asterisk in the first
box and leave the
second box empty.
Step 5 Select LAN as the Destination and enter the IP Address of the computer on
your local network that you want to allow the incoming service to. This will not work
with a range of IP Addresses.
Step 6 Enter the port or range of ports that are required to be open for the incoming
service.
Step 7 Click Apply and then click Continue.
Because our routers use NAT (Network Address Translation), you can only open a
specific port to one computer at a time. For example: If you have 2 web servers on
your network, you cannot open port 80 to both computers. You will need to configure 1
of the web servers to use port 81. Now you can open port 80 to the first computer and
then open port 81 to the other computer.
Note: Make sure DMZ host is disabled.
140
Frequently Asked Questions (continued)
What are virtual servers?
A Virtual Server is defined as a service port, and all requests to this port will be
redirected to the computer specified by the server IP. For example, if you have an FTP
Server (port 21) at 192.168.0.5, a Web server (port 80) at 192.168.0.6, and a VPN
(port 1723) server at 192.168.0.7, then you need to specify the following virtual server
mapping table:
Server Port Server IP Enable
21 192.168.0.5 X
80 192.168.0.6 X
1723 192.168.0.7 X
How do I use PC Anywhere with my DI-824VUP?
You will need to open 3 ports in the Virtual Server section of your D-Link router.
Step 1 Open your web browser and enter the IP Address of the router (192.168.0.1).
Step 2 Click on Advanced at the
top and then click Virtual Server
on the left side.
Step 3 Enter the information as
seen below. The Private IP is the
IP Address of the computer on your
local network that you want to
connect to.
Step 4 The first entry will read as
shown here:
Step 5 Click Apply and then click
Continue.
141
How do I use PC Anywhere with my DI-824VU? (continued)
Frequently Asked Questions (continued)
Step 6 Create a second entry as
shown here:
Step 7 Click Apply and then
click Continue.
Step 8 Create a third and final
entry as shown here:
Step 9 Click Apply and then
click Continue.
Step 10 Run PCAnywhere from the remote site and use the WAN IP Address of the
router, not your computer´s IP Address.
142
How can I use eDonkey behind my DI-824VUP?
Frequently Asked Questions (continued)
You must open ports on your router to allow incoming traffic while using eDonkey.
eDonkey uses three ports (4 if using CLI):
4661 (TCP) To connect with a server
4662 (TCP) To connect with other clients
4665 (UDP) To communicate with servers other than the one you are connected to.
4663 (TCP) *Used with the command line (CLI) client when it is configured to allow
remote connections. This is the case when using a Graphical Interface (such as the
Java Interface) with the client.
Step 1 Open your web
browser and enter the IP
Address of your router
(192.168.0.1). Enter
username (admin) and
your password (leave
blank).
Step 2 Click on
Advanced and then click
Firewall.
Step 3 Create a new
firewall rule:
Click Enabled.
Enter a name (edonkey).
Click Allow.
Next to Source, select
WAN under interface. In
the first box, enter an *.
Leave the second box
empty.
Next to Destination, select LAN under interface. Enter the IP Address of the computer
you are running eDonkey from. Leave the second box empty. Under Protocol, select *.
In the port range boxes, enter 4661 in the first box and then 4665 in the second box.
Click Always or set a schedule.
Step 4 Click Apply and then Continue.
143
Frequently Asked Questions (continued)
To allow you to play SOCOM and hear audio, you must download the latest firmware
for the router (if needed), enable Game Mode, and open port 6869 to the IP Address of
your Playstation.
Step 1 Upgrade firmware (follow link above).
Step 2 Open your web browser and enter the IP Address of the router (192.168.0.1).
Enter username (admin) and your password (blank by default).
Step 3 Click on the Advanced tab and then click on Virtual Server on the left side.
Step 4 You will now create a new Virtual Server entry. Click Enabled and enter a
name (socom). Enter the IP Address of your Playstation for Private IP.
Step 5 For Protocol Type select Both. Enter 6869 for both the Private Port and
Public Port. Click Always. Click Apply to save changes and then Continue
Step 6 Click on the Tools tab and then Misc on the left side.
Step 7 Make sure Gaming Mode is Enabled. If not, click Enabled. Click Apply and
then Continue.
How do I set up my DI-824VUP for SOCOM on my Playstation 2?
144
NAME - Gamespy1
PRIVATE IP - The IP Address of
your computer that you are
running Gamespy from.
PROTOCOL TYPE - Both
PRIVATE PORT - 3783
NAME - Gamespy2
PRIVATE IP - The IP Address
of your computer that you are
running Gamespy from.
PROTOCOL TYPE - Both
PRIVATE PORT - 6500
PUBLIC PORT - 6500
SCHEDULE - Always.
Frequently Asked Questions (continued)
Step 1 Open your web browser and enter the IP Address of the router (192.168.0.1).
Enter admin for the username and your password (blank by default).
Step 2 Click on the Advanced tab and then click Virtual Server on the left side.
Step 3 You will create 2 entries.
Step 4 Click Enabled and enter
Settings:
Click Apply and then continue
Step 5 Enter 2nd entry:
Click Enabled
Click Apply and then continue.
How can I use Gamespy behind my DI-824VUP?
145
Make sure that you did not enable proxy/firewall in the KaZaA software.
Frequently Asked Questions (continued)
How do I configure my DI-824VUP for KaZaA and Grokster?
The following is for KaZaA, Grokster, and others using the FastTrack P2P file sharing
system.
In most cases, you do not have to configure anything on the router or on the Kazaa
software. If you are having problems, please follow steps below:
Step 1 Enter the IP Address of your router in a web browser (192.168.0.1).
Step 2 Enter your username (admin) and your password (blank by default).
Step 3 Click on Advanced and then click Virtual Server.
Step 4 Click Enabled and then enter a Name (kazaa for example).
Step 5 Enter the IP Address of the computer you are running KaZaA from in the
Private IP box. Select TCP for the Protocol Type.
Step 6 Enter 1214 in the Private and Public Port boxes. Click Always under
schedule or set a time range. Click Apply.
146
Frequently Asked Questions (continued)
How do I configure my DI-824VUP to play Warcraft 3?
To hose a Warcraft 3 game, you must open ports on your router to allow incoming
traffic. To play a game, you do not have to configure your router.
Warcraft 3 (Battlenet) uses port 6112.
For the DI-824VUP:
Step 1 Open your web browser and
enter the IP Address of your router
(192.168.0.1). Enter username
(admin) and your password (leave
blank).
Step 2 Click on Advanced and
then click Virtual Server.
Step 3 Create a new entry: Click
Enabled. Enter a name (warcraft3).
Private IP - Enter the IP Address of
the computer you want to host the
game. Select Both for Protocol Type
Enter 6112 for both Private Port and Public Port Click Always or set a schedule.
Step 4 Click Apply and then Continue.
Note: If you want multiple computers from you LAN to play in the same game that you
are hosting, then repeat the steps above and enter the IP Addresses of the other
computers. You will need to change ports. Computer #2 can use port 6113, computer
#3 can use 6114, and so on.
You will need to change the port information within the Warcraft 3 software for
computers #2 and up.
Configure the Game Port information on each computer:
Start Warcraft 3 on each computer, click Options > Gameplay. Scroll down and you
should see Game Port. Enter the port number as you entered in the above steps.
147
Frequently Asked Questions (continued)
How do I use NetMeeting with my DI-824VUP?
Unlike most TCP/IP applications, NetMeeting uses DYNAMIC PORTS instead of
STATIC PORTS. That means that each NetMeeting connection is somewhat different
than the last. For instance, the HTTP web site application uses port 80. NetMeeting
can use any of over 60,000 different ports.
All broadband routers using (only) standard NAT and all internet sharing programs like
Microsoft ICS that use (only) standard NAT will NOT work with NetMeeting or other
h.323 software packages.
The solution is to put the router in DMZ.
Note: A few hardware manufacturers have taken it on themselves to actually provide
H.323 compatibility. This is not an easy task since the router must search each
incoming packet for signs that it might be a netmeeting packet. This is a whole lot
more work than a router normally does and may actually be a weak point in the
firewall. D-Link is not one of the manufacturers.
To read more on this visit http://www.HomenetHelp.com
How do I set up my DI-824VUP to use iChat? -for Macintosh users-
You must open ports on your router to allow incoming traffic while using iChat.
iChat uses the following ports: 5060 (UDP), 5190 (TCP), and File Sharing 16384-
16403 (UDP) to video conference with other clients.
Step 1 Open your web browser and enter the IP Address of your router (192.168.0.1).
Enter username (admin) and your password (leave blank).
Step 2 Click on Advanced and then click Firewall.
148
Frequently Asked Questions (continued)
Step 3 Create a new firewall
rule:
Leave the second box empty. Under Protocol, select UDP. In the port range boxes,
enter 5060 in the first box and leave the second box empty.
Click Always or set a
schedule.
Step 4 Click Apply and then
Continue.
Step 5
Repeat steps 3 and 4 enter
ichat2 and open ports 16384-
16403 (UDP).
How do I set up my DI-824VUP to use iChat? -for Macintosh users-
(continued)
Click Enabled.
Enter a name (ichat1).
Click Allow.
Next to Source, select
WAN under interface.
In the first box, enter an *.
Leave the second box
empty.
Next to Destination, select
LAN under interface.
Enter the IP Address of the
computer you are running
iChat from.
149
Frequently Asked Questions (continued)
If using Mac OS X Firewall, you may need to temporarily turn off the firewall in
the Sharing preference pane on both computers.
To use the Mac OS X Firewall, you must open the same ports as in the router:
Step 1 Choose Apple menu > System Preferences.
Step 2 Choose View > Sharing.
Step 3 Click the Firewall tab.
Step 4 Click New.
Step 5 Choose Other from the Port Name pop-up menu.
Step 6 In the Port Number, Range or Series field, type in: 5060, 16384-16403.
Step 7 In the Description field type in: iChat AV
Step 8 Click OK.
For File Sharing:
Step 1 Click on Advanced and
then Virtual Server.
Step 2 Check Enabled to activate
entry.
Step 3 Enter a name for your
virtual server entry (ichat3).
Step 4 Next to Private IP, enter
the IP Address of the computer on
your local network that you want to
allow the incoming service to.
Step 5 Select TCP for Protocol
Type.
Step 6 Enter 5190 next to Private
Port and Public Port.
Stsp 7 Click Always or configure a schedule.
Step 8 Click Apply and then Continue.
How do I set up my DI-824VUP to use iChat? -for Macintosh users-
(continued)
150
Frequently Asked Questions (continued)
How do I send or receive a file via iChat when the Mac OSX firewall
is active? - for Macintosh users - Mac OS X 10.2 and later
“iChat cannot send or receive a file when the Mac OS X firewall is active in its default
state. If you have opened the AIM port, you may be able to receive a file but not send
them.
In its default state, the Mac OS X firewall blocks file transfers using iChat or America
Online AIM software. If either the sender or receiver has turned on the Mac OS X firewall,
the transfer may be blocked.
The simplest workaround is to temporarily turn off the firewall in the Sharing preference
pane on both computers. This is required for the sender. However, the receiver may keep
the firewall on if the AIM port is open. To open the AIM port:
If you do not want to turn off the firewall at the sending computer, a different file sharing
service may be used instead of iChat. The types of file sharing available in Mac OS X are
outlined in technical document 106461, "Mac OS X: File Sharing" in the AppleCare Knowl-
edge base online.
Note: If you use a file sharing service when the firewall is turned on, be sure to click the
Firewall tab and select the service you have chosen in the "Allow" list. If you do not do
this, the firewall will also block the file sharing service. “
The following information is from the online Macintosh AppleCare knowledge base:
Step 1 Choose Apple menu > System Preferences.
Step 2 Choose View > Sharing.
Step 3 Click the Firewall tab.
Step 4 Click New.
Step 5 Choose AOL IM from the Port Name pop-up menu. The number 5190
should already be filled in for you.
Step 6 Click OK.
151
What is NAT?
NAT stands for Network Address Translator. It is proposed and described in RFC-
1631 and is used for solving the IP Address depletion problem. Each NAT box has a
table consisting of pairs of local IP Addresses and globally unique addresses, by
which the box can “translate” the local IP Addresses to global address and vice
versa. Simply put, it is a method of connecting multiple computers to the Internet (or
any other IP network) using one IP Address.
D-Link´s broadband routers (ie: DI-824VUP) support NAT. With proper configuration,
multiple users can access the Internet using a single account via the NAT device.
For more information on RFC-1631: The IP Network Address Translator (NAT), visit
http://www.faqs.org/rfcs/rfc1631.html
Frequently Asked Questions (continued)
152
You can find the most recent software and user documentation on the D-Link website.
D-Link provides free technical support for customers within the United States for the
duration of the warranty period on this product.
U.S. customers can contact D-Link technical support through our web site,
or by phone.
D-Link Technical Support over the Telephone:
(877) 453-5465
24 hours a day, seven days a week.
D-Link Technical Support over the Internet:
http://support.dlink.com
When contacting technical support, you will need the information below. (Please look
on the back side of the unit.)
Contacting Technical Support
Serial number of the unit
Model number or product name
Software type and version number
153
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited
warranty for its product only to the person or entity that originally purchased the product from:
D-Link or its authorized reseller or distributor and
Products purchased and delivered within the fifty states of the United States, the District of
Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, addresses with an
APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D-Link products described below
will be free from material defects in workmanship and materials from the date of original retail purchase
of the product, for the period set forth below applicable to the product type (“Warranty Period”), except
as otherwise stated herein.
3-Year Limited Warranty for the Product(s) is defined as follows:
Hardware (excluding power supplies and fans) Three (3) Years
Power Supplies and Fans One (1) Year
Spare parts and spare kits Ninety (90) days
D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period
at no charge to the original owner or to refund at D-Link’s sole discretion. Such repair or replacement
will be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not
be new or have an identical make, model or part. D-Link may in its sole discretion replace the defective
Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is
substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or
replacement Hardware will be warranted for the remainder of the original Warranty Period from the date
of original retail purchase. If a material defect is incapable of correction, or if D-Link determines in its sole
discretion that it is not practical to repair or replace the defective Hardware, the price paid by the original
purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective
Hardware. All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase price is
refunded, shall become the property of D-Link upon replacement or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”)
will substantially conform to D-Link’s then current functional specifications for the Software, as set
forth in the applicable documentation, from the date of original retail purchase of the Software for a
period of ninety (90) days (“Warranty Period”), provided that the Software is properly installed on
approved hardware and operated as contemplated in its documentation. D-Link further warrants that,
during the Warranty Period, the magnetic media on which D-Link delivers the Software will be free of
physical defects. D-Link’s sole obligation shall be to replace the non-conforming Software (or defective
media) with software that substantially conforms to D-Link’s functional specifications for the Software
or to refund at D-Link’s sole discretion. Except as otherwise agreed by D-Link in writing, the replacement
Software is provided only to the original licensee, and is subject to the terms and conditions of the
license granted by D-Link for the Software. Software will be warranted for the remainder of the original
Warranty Period from the date or original retail purchase. If a material non-conformance is incapable of
correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming
Software, the price paid by the original licensee for the non-conforming Software will be refunded by D-
Link; provided that the non-conforming Software (and all copies thereof) is first returned to D-Link. The
license granted respecting any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software
of D-Link’s products will not be applied to and does not cover any refurbished product and any product
purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers,
or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case,
the product is being sold “As-Is” without any warranty whatsoever including, without limitation, the
Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase point based on its
return policy. In case the return policy period has expired and the product is within warranty, the
customer shall submit a claim to D-Link as outlined below:
The customer must submit with the product as part of the claim a written description of the
Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm
the same.
Warranty and Registration
154
The original product owner must obtain a Return Material Authorization (“RMA”) number from
the Authorized D-Link Service Office and, if requested, provide written proof of purchase of
the product (such as a copy of the dated purchase invoice for the product) before the warranty
service is provided.
After an RMA number is issued, the defective product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit, and
the RMA number must be prominently marked on the outside of the package. Do not include any
manuals or accessories in the shipping package. D-Link will only replace the defective portion
of the Product and will not ship back any accessories.
The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery
(“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the
property of D-Link. Products shall be fully insured by the customer and shipped to D-Link
Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held
responsible for any packages that are lost in transit to D-Link. The repaired or replaced
packages will be shipped to the customer via UPS Ground or any common carrier selected by
D-Link, with shipping charges prepaid. Expedited shipping is available if shipping charges are
prepaid by the customer and upon request.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by
D-Link not to be defective or non-conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link’s
judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse,
faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been altered, tampered with, defaced
or removed; Initial installation, installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage;
Any hardware, software, firmware or other products or services provided by anyone other than D-
Link; Products that have been purchased from inventory clearance or liquidation sales or other sales in
which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the
product. Repair by anyone other than D-Link or an Authorized D-Link Service Office will void this
Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE
PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING,
WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY
WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO
NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED
HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS
WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER
ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY
LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER
DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR
LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR
MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINK’S
PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR
INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM
THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF
THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT
OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM LIABILITY OF D-LINK
UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE
WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND
ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY
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Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Some
states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited
warranty provides specific legal rights and the product owner may also have other rights which vary
from state to state.
Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered
trademarks are the property of their respective manufacturers or owners.
Copyright Statement: No part of this publication or documentation accompanying this Product may
be reproduced in any form or by any means or used to make any derivative such as translation,
transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as
stipulated by the United States Copyright Act of 1976. Contents are subject to change without prior
notice. Copyright©
2002 by D-Link Corporation/D-Link Systems, Inc. All rights reserved.
CE Mark Warning: This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communication. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Register online your D-Link product at http://support.dlink.com/register/
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. The antenna(s) used for this equipment must be installed to provide a separation
distance of at least eight inches (20 cm) from all persons.
This transmitter must not be operated in conjunction with any other antenna.
02/10/03
The Manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment; such modifications could void the user’s authority to operate the
equipment.