Dell 24GBRL Notebook PC with Intel PRO/Wireless 2200BG WLAN User Manual D5813bk0
Dell Inc. Notebook PC with Intel PRO/Wireless 2200BG WLAN D5813bk0
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Contents
Manual 3
Adding and Replacing Parts 85
Adding and Replacing Parts
Before You Begin
This chapter provides procedures for removing and installing the components in your computer.
Unless otherwise noted, each procedure assumes that the following conditions exist:
• You have performed the steps in "Turning Off Your Computer" on page 85 and "Before
Working Inside Your Computer" on page 85.
• You have read the safety information in your Dell™
Product Information Guide.
• A component can be replaced by performing the removal procedure in reverse order.
Recommended Tools
The procedures in this document may require the following tools:
• Small flat-blade screwdriver
• Phillips screwdriver
• Flash BIOS update program floppy disk or CD
Turning Off Your Computer
NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn
off your computer.
1
Shut down the operating system:
a
Save and close any open files, exit any open programs, click the
Start
button, and then
click
Turn Off Computer
.
b
In the
Turn off computer
window, click
Turn off
.
The computer turns off after the operating system shutdown process finishes.
2
Ensure that the computer and any attached devices are turned off. If your computer and
attached devices did not automatically turn off when you shut down your operating system,
press and hold the power button for 4 seconds.
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to
help ensure your own personal safety.
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CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a
card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor
by its edges, not by its pins.
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to
servicing that is not authorized by Dell is not covered by your warranty.
NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable
itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press
in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly
aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both
connectors are correctly oriented and aligned.
NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside
the computer.
1
Ensure that the work surface is flat and clean to prevent the computer cover from being
scratched.
2
Turn off your computer (see page 85).
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it
from the network wall jack.
3
Disconnect any telephone or telecommunication lines from the computer.
4
Disconnect your computer and all attached devices from their electrical outlets, and then
press the power button to ground the system board.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into
the computer.
5
Remove any installed PC Cards from the PC Card slot.
6
Close the display and turn the computer upside down on a flat work surface.
NOTICE: To avoid damaging the system board, you must remove the main battery before you service the
computer.
7
Slide and hold the battery-bay latch release on the bottom of the computer, and then remove
the battery from the bay.
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Adding and Replacing Parts 87
8
Remove any installed modules.
Memory
You can increase your computer memory by installing memory modules on the system board. See
"Specifications" on page 101 for information on the memory supported by your computer. Install
only memory modules that are intended for your computer.
NOTE: Memory modules purchased from Dell are covered under your computer warranty.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
1
Follow the procedures in "Before You Begin" on page 85.
2
Turn the computer over, loosen the captive screws on the memory module cover, and then
remove the cover.
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NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-
module securing clips.
3
If you are replacing a memory module, remove the existing module:
a
Use your fingertips to carefully spread apart the securing clips on each end of the memory
module connector until the module pops up.
b
Remove the module from the connector.
4
Ground yourself and install the new memory module:
NOTE: If the memory module is not installed properly, the computer may not boot properly. No error
message indicates this failure.
a
Align the notch in the module edge connector with the tab in the connector slot.
b
Slide the module firmly into the slot at a 45-degree angle, and rotate the module down
until it clicks into place. If you do not feel the click, remove the module and reinstall it.
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Adding and Replacing Parts 89
5
Replace the cover.
NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close
may damage your computer.
6
Insert the battery into the battery bay, or connect the AC adapter to your computer and an
electrical outlet.
7
Turn on the computer.
As the computer boots, it detects the additional memory and automatically updates the system
configuration information.
To confirm the amount of memory installed in the computer, click the
Start
button, click
Help and
Support
, and then click
Computer Information
.
Modem
If you ordered the optional modem at the same time that you ordered your computer, the modem
is already installed
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
1
Follow the procedures in "Before You Begin" on page 85.
2
Turn the computer over and loosen the captive screws on the Mini PCI card and modem
cover.
3
Place your finger under the cover at the indentation and lift the cover open.
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4
If a modem is not already installed, go to step 5. If you are replacing a modem, remove the
existing modem:
a
Remove the screws securing the modem to the system board, and set them aside.
b
Pull straight up on the attached pull-tab to lift the modem out of its connector on the
system board, and disconnect the modem cable.
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Adding and Replacing Parts 91
5
Connect the modem cable to the modem.
NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the
connectors and realign the card.
6
Align the modem with the screw holes and press the modem into the connector on the system
board.
7
Install the screws to secure the modem to the system board.
8
Replace the cover.
Mini PCI Card
NOTE: 2.4-GHz Mini PCI cards may be removed and installed by the user.
If you ordered a Mini PCI card with your computer, the card is already installed.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
1
Follow the procedures in "Before You Begin" on page 85.
2
Turn the computer over.
3
loosen the captive screws on the cover, and remove the cover.
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Adding and Replacing Parts 93
4
If a Mini PCI card is not already installed, go to step 5. If you are replacing a Mini PCI card,
remove the existing card:
a
Disconnect the Mini PCI card from any attached cables.
b
Release the Mini PCI card by spreading the metal securing tabs until the card pops up
slightly.
c
Lift the Mini PCI card out of its connector.
NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the
connectors and realign the card.
5
Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card
into the connector until you hear a click.
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NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card.
6
Connect the antenna cables to the connectors on the Mini PCI card.
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Adding and Replacing Parts 95
7
Replace the cover and tighten the screws.
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Appendix 101
Appendix
Specifications
Processor
Processor type Intel® Pentium® M or Intel Celeron® M
processor
External bus frequency 400 MHz
System Information
System chipset Intel 855GME
Data bus width 64 bits
DRAM bus width 64 bits
Processor address bus width 32 bits
Flash EPROM 4 MB
Graphics bus 64 bits
PCI bus 32 bits
PC Card
CardBus controller Texas Instruments PCI 7420 CardBus
controller
PC Card connector one (supports one Type I or Type II card)
Cards supported 3.3 V and 5 V
PC Card connector size 68 pins
Data width (maximum) PCMCIA 16 bits
CardBus 32 bits
Memory
Memory module connector two SODIMM sockets (one user-accessible
socket)
Memory module capacities 128, 256, 512 MB, and 1 GB
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Memory type 3.3-V DDR SODIMM
Minimum memory 256 MB
Maximum memory 2 GB
Ports and Connectors
Video 15-hole connector
Audio microphone connector, stereo
headphone/speakers connector
USB (2) 4-pin USB 2.0-compliant connector
Modem RJ-11 port
Network adapter RJ-45 port
IEEE 1394 4-pin serial connector
S-video TV-out 7-pin mini-DIN connector
Mini PCI Type IIIA Mini PCI card slot
Secure Digital SD slot
Communications
Modem:
Type
v.92 56K MDC
Controller
softmodem
Interface
internal AC’97 bus
Network adapter 10/100 EthernetLAN on system board
Wireless internal Mini PCI Wi-Fi support
Video
Video type Intel UMA integrated
Video controller Intel 855GME integrated chip set
Video memory Digital Video Memory (DVM) technology;
up to 64-MB shared memory
LCD interface LVDS
TV support NTSC or PAL in S-video mode
Memory (continued)
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Appendix 103
Audio
Audio type AC’97(Soft Audio)
Audio controller SigmaTel STAC 9750
Stereo conversion 18-bit (analog-to-digital and digital-to-
analog)
Interfaces:
Internal
PCI bus/AC’97
External
microphone-in connector, stereo
headphones/speakers connector
Speaker two 3-ohm speakers
Internal speaker amplifier 2-W channel into 3 ohms
Volume controls keyboard shortcuts, program menus
Display
Type (active-matrix TFT) WXGA
Dimensions:
Height
163.2 mm (6.43 inches)
Width
261.12 mm (10.28 inches)
Diagonal
307.93 mm (12.1 inches)
Maximum resolution 1280 x 800 at 16.7 million colors
Response time (typical) 25-ms rise (maximum)
Refresh rate 60 Hz
Operating angle 0° (closed) to 180°
Pixel pitch: 0.24 mm x 0.24 mm
Power Consumption (
panel with
backlight) (typical):
5.7 W
Controls brightness can be controlled through
keyboard shortcuts with <Fn> up-arrow
and <Fn> down-arrow keys.
Keyboard
Number of keys 82 (U.S. and Canada); 86 (Europe); 83
(Japan)
Layout QWERTY/AZERTY/Kanji
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Touch Pad
X/Y position resolution
(graphics table mode) 240 cpi
Size:
Width
60.75-mm (2.39 inches) sensor-active area
Height
44.75-mm (1.76 inches) rectangle
Battery
Type 8-cell "smart" lithium ion
4-cell "smart" lithium ion
Dimensions:
Depth
40.88 mm (1.61 inches) (8 cell)
23.8 mm (0.93 inch)(4 cell)
Height
25.4 mm (1.0 inch)
Width
272.4 mm (10.7 inches)
Weight 0.45 kg (0.98 lb) (8 cell) approximate
0.24 kg (0.54 lb) (4 cell) approximate
Weight varies depending on configuration
and manufacturing variability.
Voltage 14.8 VDC
Charge time (approximate):
Computer on
2.5 hours
Computer off
1.5 hours
Operating time Battery operating time varies depending on
operating conditions and can be significantly
reduced under certain power-intensive
conditions.
See "Using a Battery" on page 27 for more
information on battery life.
Life span (approximate) 500 discharge/charge cycles
Temperature range:
Operating
0° to 35°C (32° to 95°F)
Storage
–40° to 65°C (–40° to 149°F)
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Appendix 105
AC Adapter
Input voltage 90–240 VAC
Input current (maximum) 1.5 A
Input frequency 47–63 Hz
Output current 4.5 A (maximum at 4-second pulse);
3.3 A (continuous)
Output power 65 W
Rated output voltage 19.5 VDC
Dimensions:
Height
27.94 mm (1.1 inches)
Width
58.42 mm (2.3 inches)
Depth
133.85 mm (5.25 inches)
Weight (with cables) 0.4 kg (0.9 lb)
Temperature range:
Operating
0° to 35°C (32° to 95°F)
Storage
–40° to 65°C (–40° to 149°F)
Physical
Height 32 mm (1.2 inches)
Width 297 mm (11.7 inches)
Depth 215 mm (8.5 inches)
Weight: Weight varies depending on configuration
and manufacturing variability.
With 8-cell battery and TravelLite
travel module
2.0 kg (4.4 lb) approximate
With 8-cell battery and DVD
2.2 kg (4.8 lb) approximate
With 4-cell battery and TravelLite
travel module
1.7 kg (3.8 lb) approximate
With 4-cell battery and DVD
1.9 kg (4.2 lb) approximate
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Using the System Setup Program
Overview
NOTE: Your operating system may automatically configure most of the options available in system setup,
thus overriding options that you set through system setup. (An exception is the External Hot Key option,
which you can disable or enable only through system setup.) For more information on configuring
features for your operating system, see the Help and Support Center.
The system setup screens display the current setup information and settings for your computer,
such as:
• System configuration
• Boot order
• Boot (start-up) configuration
Environmental
Temperature range:
Operating
0° to 35°C (32° to 95°F)
Storage
–40° to 65°C (–40° to 149°F)
Relative humidity (maximum):
Operating
10% to 90% (noncondensing)
Storage
5% to 95% (noncondensing)
Maximum vibration (using a
random-vibration spectrum that
simulates user environment):
Operating
0.9 GRMS
Storage
1.3 GRMS
Maximum shock (measured with
hard drive in head-parked position
and a 2-ms half-sine pulse):
Operating
122 G
Storage
163 G
Altitude (maximum):
Operating
–15.2 to 3048 m (–50 to 10,000 ft)
Storage
–15.2 to 10,668 m (–50 to 35,000 ft)
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Appendix 107
• Basic device-configuration settings
• System security and hard-drive password settings
NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do
not change the system setup settings. Certain changes might make your computer work incorrectly.
Viewing the System Setup Screens
1
Turn on (or restart) your computer.
2
When the DELL™ logo appears, press <F2> immediately. If you wait too long and the
Windows logo appears, continue to wait until you see the Windows desktop. Then shut down
your computer and try again.
System Setup Screens
NOTE: For information about a specific item on a system setup screen, highlight the item and see the
Help area on the screen.
On each screen, the system setup options are listed at the left. To the right of each option is the
setting or value for that option. You can change settings that appear as white type on the screen.
Options or values that you cannot change (because they are determined by the computer) appear
less bright.
The upper-right corner of the screen displays help information for the currently highlighted option.
System-setup key functions are listed across the bottom of the screen. The first screen of the
system setup displays the system information.
Commonly Used Options
Any changes require that you reboot the computer for new settings to take effect.
Changing the Boot Sequence
The
boot sequence,
or
boot order,
tells the computer where to look to find the software needed to
start the operating system. You can control the boot sequence and enable/disable devices using the
Boot Order
page of system setup.
NOTE: To change the boot sequence on a one-time-only basis, see "Performing a One-Time Boot" on
page 108.
The
Boot Order
page displays a general list of the bootable devices that may be installed in your
computer, including but not limited to the following:
•USB FDD
• USB Memory
• IDE HDD
• USB HDD
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• IDE CDROM
•PCI LAN
During the boot routine, the computer starts at the top of the list and scans each enabled device
for the operating system start-up files. When the computer finds the files, it stops searching and
starts the operating system.
To change the order of the boot devices:
1
Select (highlight) a device by pressing the down-arrow or up-arrow key.
2
Then press the
+
key to move the selection up the list or the
- key
to move it down the list.
Boot sequence changes take effect as soon as you save the changes and exit system setup.
Performing a One-Time Boot
You can set a one-time-only boot sequence without entering system setup. (You can also use this
procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.)
1
Shut down the computer through the
Start
menu.
2
Connect the computer to an electrical outlet.
3
Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait
too long and the Windows logo appears, continue to wait until you see the Windows desktop.
Then shut down your computer and try again.
4
When the boot device list appears, highlight the device from which you want to boot and
press <Enter>.
The computer boots to the selected device.
The next time you reboot the computer, the previous boot order is restored.
Dell Technical Support Policy (U.S. Only)
Technician-assisted technical support requires the cooperation and participation of the customer
in the troubleshooting process and provides for restoration of the operating system, software
programs, and hardware drivers to the original default configuration as shipped from Dell, as well as
the verification of appropriate functionality of the computer and all Dell-installed hardware. In
addition to this technician-assisted technical support, online technical support is available at
support.dell.com
. Additional technical support options may be available for purchase.
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Appendix 109
Dell provides limited technical support for the computer and any "Dell-installed" software and
peripherals
1
. Support for third-party software and peripherals is provided by the original
manufacturer, including those purchased and/or installed through Dell Software and Peripherals,
Readyware, and Custom Factory Integration
2
.
1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional
support service contract purchased with the computer.
2 All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the stan-
dard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to
cover all nonstandard, third-party hardware components integrated through CFI for the duration of the com-
puter’s service contract.
Definition of "Dell-Installed" Software and Peripherals
Dell-installed software includes the operating system and some of the software programs that are
installed on the computer during the manufacturing process (Microsoft
®
Office, Norton Antivirus,
and so on).
Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC
Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones
for telephonic modems, docking stations/port replicators, networking products, and all associated
cabling are included.
Definition of "Third-Party" Software and Peripherals
Third-party software and peripherals include any peripheral, accessory, or software program sold by
Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-
party software and peripherals is provided by the original manufacturer of the product.
Contacting Dell
To contact Dell electronically, you can access the following websites:
• www.dell.com
•
support.dell.com
(technical support)
•
premiersupport.dell.com
(technical support for educational, government, healthcare, and
medium/large business customers, including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes
provided in the following table. If you need assistance in determining which codes to use, contact a
local or an international operator.
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla General Support
toll-free: 800-335-0031
Antigua and Barbuda General Support
1-800-805-5924
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
Website: www.dell.com.ar
Tech Support and Customer Care
toll-free: 0-800-444-0733
Sales
0-810-444-3355
Tech Support Fax
11 4515 7139
Customer Care Fax
11 4515 7138
Aruba General Support
toll-free: 800-1578
Australia (Sydney)
International Access Code: 0011
Country Code: 61
City Code: 2
E-mail (Australia): au_tech_support@dell.com
E-mail (New Zealand): nz_tech_support@dell.com
Home and Small Business
1-300-65-55-33
Government and Business
toll-free: 1-800-633-559
Preferred Accounts Division (PAD)
toll-free: 1-800-060-889
Customer Care
toll-free: 1-800-819-339
Corporate Sales
toll-free: 1-800-808-385
Transaction Sales
toll-free: 1-800-808-312
Fax
toll-free: 1-800-818-341
Austria (Vienna)
International Access Code: 900
Country Code: 43
City Code: 1
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Home/Small Business Sales
0820 240 530 00
Home/Small Business Fax
0820 240 530 49
Home/Small Business Customer Care
0820 240 530 14
Preferred Accounts/Corporate Customer Care
0820 240 530 16
Home/Small Business Technical Support
0820 240 530 14
Preferred Accounts/Corporate Technical Support
0660 8779
Switchboard
0820 240 530 00
Bahamas General Support
toll-free: 1-866-278-6818
Barbados General Support
1-800-534-3066
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Appendix 111
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2
Website: support.euro.dell.com
E-mail: tech_be@dell.com
E-mail for French Speaking Customers:
support.euro.dell.com/be/fr/emaildell/
Technical Support
02 481 92 88
Customer Care
02 481 91 19
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
02 481 91 00
Bermuda General Support
1-800-342-0671
Bolivia General Support
toll-free: 800-10-0238
Brazil
International Access Code: 00
Country Code: 55
City Code: 51
Website: www.dell.com/br
Customer Support, Technical Support
0800 90 3355
Tech Support Fax
51 481 5470
Customer Care Fax
51 481 5480
Sales
0800 90 3390
British Virgin Islands General Support
toll-free: 1-866-278-6820
Brunei
Country Code: 673
Customer Technical Support (Penang, Malaysia)
604 633 4966
Customer Service (Penang, Malaysia)
604 633 4949
Transaction Sales (Penang, Malaysia)
604 633 4955
Canada (North York, Ontario)
International Access Code: 011
Online Order Status: www.dell.ca/ostatus
AutoTech (automated technical support)
toll-free: 1-800-247-9362
TechFax
toll-free: 1-800-950-1329
Customer Care (Home Sales/Small Business)
toll-free: 1-800-847-4096
Customer Care (Medium/Large Business,
Government)
toll-free: 1-800-326-9463
Technical Support (Home Sales/Small Business)
toll-free: 1-800-847-4096
Technical Support (Medium/Large Busines,
Government)
toll-free: 1-800-387-5757
Sales (Home Sales/Small Business)
toll-free: 1-800-387-5752
Sales (Mediaum/Large Business, Government)
toll-free: 1-800-387-5755
Spare Parts Sales & Extended Service Sales
18664403355
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
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Cayman Islands General Support
1-800-805-7541
Chile (Santiago)
Country Code: 56
City Code: 2
Sales, Customer Support, and Technical Support
toll-free: 1230-020-4823
China (Xiamen)
Country Code: 86
City Code: 592
Tech Support website: support.dell.com.cn
Tech Support E-mail: cn_support@dell.com
Tech Support Fax
818 1350
Technical Support (Dimension™ and Inspiron™)
toll-free: 800 858 2969
Technical Support (OptiPlex™, Latitude™, and
Dell Precision™)
toll-free: 800 858 0950
Technical Support (servers and storage)
toll-free: 800 858 0960
Technical Support (projectors, PDAs, printers,
switches, routers, and so on)
toll-free: 800 858 2920
Customer Experience
toll-free: 800 858 2060
Home and Small Business
toll-free: 800 858 2222
Preferred Accounts Division
toll-free: 800 858 2557
Large Corporate Accounts GCP
toll-free: 800 858 2055
Large Corporate Accounts Key Accounts
toll-free: 800 858 2628
Large Corporate Accounts North
toll-free: 800 858 2999
Large Corporate Accounts North Government and
Education
toll-free: 800 858 2955
Large Corporate Accounts East
toll-free: 800 858 2020
Large Corporate Accounts East Government and
Education
toll-free: 800 858 2669
Large Corporate Accounts Queue Team
toll-free: 800 858 2222
Large Corporate Accounts South
toll-free: 800 858 2355
Large Corporate Accounts West
toll-free: 800 858 2811
Large Corporate Accounts Spare Parts
toll-free: 800 858 2621
Colombia General Support
980-9-15-3978
Costa Rica General Support
0800-012-0435
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
D5813bk0.book Page 112 Monday, June 7, 2004 11:39 AM
Appendix 113
Czech Republic (Prague)
International Access Code: 00
Country Code: 420
City Code: 2
Website: support.euro.dell.com
E-mail: czech_dell@dell.com
Technical Support
02 2186 27 27
Customer Care
02 2186 27 11
Fax
02 2186 27 14
TechFax
02 2186 27 28
Switchboard
02 2186 27 11
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
Website: support.euro.dell.com
E-mail Support (portable computers):
den_nbk_support@dell.com
E-mail Support (desktop computers):
den_support@dell.com
E-mail Support (servers):
Nordic_server_support@dell.com
Technical Support
7023 0182
Customer Care (Relational)
7023 0184
Home/Small Business Customer Care
3287 5505
Switchboard (Relational)
3287 1200
Fax Switchboard (Relational)
3287 1201
Switchboard (Home/Small Business)
3287 5000
Fax Switchboard (Home/Small Business)
3287 5001
Dominica General Support
toll-free: 1-866-278-6821
Dominican Republic General Support
1-800-148-0530
Ecuador General Support
toll-free: 999-119
El Salvador General Support
01-899-753-0777
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
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114 Appendix
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Finland (Helsinki)
International Access Code: 990
Country Code: 358
City Code: 9
Website: support.euro.dell.com
E-mail: fin_support@dell.com
E-mail Support (servers):
Nordic_support@dell.com
Technical Support
09 253 313 60
Technical Support Fax
09 253 313 81
Relational Customer Care
09 253 313 38
Home/Small Business Customer Care
09 693 791 94
Fax
09 253 313 99
Switchboard
09 253 313 00
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
City Codes: (1) (4)
Website: support.euro.dell.com
E-mail: support.euro.dell.com/fr/fr/emaildell/
Home and Small Business
Technical Support
0825 387 270
Customer Care
0825 823 833
Switchboard
0825 004 700
Switchboard (calls from outside of France)
04 99 75 40 00
Sales
0825 004 700
Fax
0825 004 701
Fax (calls from outside of France)
04 99 75 40 01
Corporate
Technical Support
0825 004 719
Customer Care
0825 338 339
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
D5813bk0.book Page 114 Monday, June 7, 2004 11:39 AM
Appendix 115
Germany (Langen)
International Access Code: 00
Country Code: 49
City Code: 6103
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Technical Support
06103 766-7200
Home/Small Business Customer Care
0180-5-224400
Global Segment Customer Care
06103 766-9570
Preferred Accounts Customer Care
06103 766-9420
Large Accounts Customer Care
06103 766-9560
Public Accounts Customer Care
06103 766-9555
Switchboard
06103 766-7000
Greece
International Access Code: 00
Country Code: 30
Website: support.euro.dell.com
E-mail: support.euro.dell.com/gr/en/emaildell/
Technical Support
080044149518
Gold Technical Support
08844140083
Switchboard
2108129800
Sales
2108129800
Fax
2108129812
Grenada General Support
toll-free: 1-866-540-3355
Guatemala General Support
1-800-999-0136
Guyana General Support
toll-free: 1-877-270-4609
Hong Kong
International Access Code: 001
Country Code: 852
Website: support.ap.dell.com
E-mail: ap_support@dell.com
Technical Support (Dimension™ and Inspiron™)
2969 3189
Technical Support (OptiPlex™, Latitude™, and
Dell Precision™)
2969 3191
Technical Support (PowerApp™, PowerEdge™,
PowerConnect™, and PowerVault™)
2969 3196
Gold Queue EEC Hotline
2969 3187
Customer Advocacy
3416 0910
Large Corporate Accounts
3416 0907
Global Customer Programs
3416 0908
Medium Business Division
3416 0912
Home and Small Business Division
2969 3105
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
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116 Appendix
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India Technical Support
1600 33 8045
Sales
1600 33 8044
Ireland (Cherrywood)
International Access Code: 16
Country Code: 353
City Code: 1
Website: support.euro.dell.com
E-mail: dell_direct_support@dell.com
Technical Support
1850 543 543
U.K. Technical Support (dial within U.K. only)
0870 908 0800
Home User Customer Care
01 204 4014
Small Business Customer Care
01 204 4014
U.K. Customer Care (dial within U.K. only)
0870 906 0010
Corporate Customer Care
1850 200 982
Corporate Customer Care (dial within U.K. only)
0870 907 4499
Ireland Sales
01 204 4444
U.K. Sales (dial within U.K. only)
0870 907 4000
Fax/SalesFax
01 204 0103
Switchboard
01 204 4444
Italy (Milan)
International Access Code: 00
Country Code: 39
City Code: 02
Website: support.euro.dell.com
E-mail: support.euro.dell.com/it/it/emaildell/
Home and Small Business
Technical Support
02 577 826 90
Customer Care
02 696 821 14
Fax
02 696 821 13
Switchboard
02 696 821 12
Corporate
Technical Support
02 577 826 90
Customer Care
02 577 825 55
Fax
02 575 035 30
Switchboard
02 577 821
Jamaica General Support (dial from within Jamaica only)
1-800-682-3639
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
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Appendix 117
Japan (Kawasaki)
International Access Code: 001
Country Code: 81
City Code: 44
Website: support.jp.dell.com
Technical Support (servers)
toll-free: 0120-198-498
Technical Support outside of Japan (servers)
81-44-556-4162
Technical Support (Dimension™ and Inspiron™)
toll-free: 0120-198-226
Technical Support outside of Japan (Dimension and
Inspiron)
81-44-520-1435
Technical Support (Dell Precision™, OptiPlex™,
and Latitude™)
toll-free:0120-198-433
Technical Support outside of Japan (Dell Precision,
OptiPlex, and Latitude)
81-44-556-3894
Technical Support (Axim™)
toll-free: 0120-981-690
Technical Support outside of Japan (Axim)
81-44-556-3468
Faxbox Service
044-556-3490
24-Hour Automated Order Service
044-556-3801
Customer Care
044-556-4240
Business Sales Division (up to 400 employees)
044-556-1465
Preferred Accounts Division Sales (over 400
employees)
044-556-3433
Large Corporate Accounts Sales (over 3500
employees)
044-556-3430
Public Sales (government agencies, educational
institutions, and medical institutions)
044-556-1469
Global Segment Japan
044-556-3469
Individual User
044-556-1760
Switchboard
044-556-4300
Korea (Seoul)
International Access Code: 001
Country Code: 82
City Code: 2
Technical Support
toll-free: 080-200-3800
Sales
toll-free: 080-200-3600
Customer Service (Seoul, Korea)
toll-free: 080-200-3800
Customer Service (Penang, Malaysia)
604 633 4949
Fax
2194-6202
Switchboard
2194-6000
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
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118 Appendix
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Latin America Customer Technical Support (Austin, Texas,
U.S.A.)
512 728-4093
Customer Service (Austin, Texas, U.S.A.)
512 728-3619
Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.)
512 728-3883
Sales (Austin, Texas, U.S.A.)
512 728-4397
SalesFax (Austin, Texas, U.S.A.)
512 728-4600
or 512 728-3772
Luxembourg
International Access Code: 00
Country Code: 352
Website: support.euro.dell.com
E-mail: tech_be@dell.com
Technical Support (Brussels, Belgium)
3420808075
Home/Small Business Sales (Brussels, Belgium)
toll-free: 080016884
Corporate Sales (Brussels, Belgium)
02 481 91 00
Customer Care (Brussels, Belgium)
02 481 91 19
Fax (Brussels, Belgium)
02 481 92 99
Switchboard (Brussels, Belgium)
02 481 91 00
Macao
Country Code: 853
Technical Support
toll-free: 0800 582
Customer Service (Penang, Malaysia)
604 633 4949
Transaction Sales
toll-free: 0800 581
Malaysia (Penang)
International Access Code: 00
Country Code: 60
City Code: 4
Technical Support (Dell Precision, OptiPlex, and
Latitude)
toll-free: 1 800 88 0193
Technical Support (Dimension and Inspiron)
toll-free: 1 800 88 1306
Customer Service
04 633 4949
Transaction Sales
toll-free: 1 800 888 202
Corporate Sales
toll-free: 1 800 888 213
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
D5813bk0.book Page 118 Monday, June 7, 2004 11:39 AM
Appendix 119
Mexico
International Access Code: 00
Country Code: 52
Customer Technical Support
001-877-384-8979
or 001-877-269-3383
Sales
50-81-8800
or 01-800-888-3355
Customer Service
001-877-384-8979
or 001-877-269-3383
Main
50-81-8800
or 01-800-888-3355
Montserrat General Support
toll-free: 1-866-278-6822
Netherlands Antilles General Support
001-800-882-1519
Netherlands (Amsterdam)
International Access Code: 00
Country Code: 31
City Code: 20
Website: support.euro.dell.com
E-mail (Technical Support):
(Enterprise): nl_server_support@dell.com
(Latitude): nl_latitude_support@dell.com
(Inspiron): nl_inspiron_support@dell.com
(Dimension): nl_dimension_support@dell.com
(OptiPlex): nl_optiplex_support@dell.com
(Dell Precision): nl_workstation_support@dell.com
Technical Support
020 674 45 00
Technical Support Fax
020 674 47 66
Home/Small Business Customer Care
020 674 42 00
Relational Customer Care
020 674 4325
Home/Small Business Sales
020 674 55 00
Relational Sales
020 674 50 00
Home/Small Business Sales Fax
020 674 47 75
Relational Sales Fax
020 674 47 50
Switchboard
020 674 50 00
Switchboard Fax
020 674 47 50
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
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120 Appendix
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New Zealand
International Access Code: 00
Country Code: 64
E-mail (New Zealand): nz_tech_support@dell.com
E-mail (Australia): au_tech_support@dell.com
Home and Small Business
0800 446 255
Government and Business
0800 444 617
Sales
0800 441 567
Fax
0800 441 566
Nicaragua General Support
001-800-220-1006
Norway (Lysaker)
International Access Code: 00
Country Code: 47
Website: support.euro.dell.com
E-mail Support (portable computers):
nor_nbk_support@dell.com
E-mail Support (desktop computers):
nor_support@dell.com
E-mail Support (servers):
nordic_server_support@dell.com
Technical Support
671 16882
Relational Customer Care
671 17514
Home/Small Business Customer Care
23162298
Switchboard
671 16800
Fax Switchboard
671 16865
Panama General Support
001-800-507-0962
Peru General Support
0800-50-669
Poland (Warsaw)
International Access Code: 011
Country Code: 48
City Code: 22
Website: support.euro.dell.com
E-mail: pl_support_tech@dell.com
Customer Service Phone
57 95 700
Customer Care
57 95 999
Sales
57 95 999
Customer Service Fax
57 95 806
Reception Desk Fax
57 95 998
Switchboard
57 95 999
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
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Appendix 121
Portugal
International Access Code: 00
Country Code: 351
Website: support.euro.dell.com
E-mail: support.euro.dell.com/pt/en/emaildell/
Technical Support
707200149
Customer Care
800 300 413
Sales
800 300 410 or 800 300 411 or
800 300 412 or 21 422 07 10
Fax
21 424 01 12
Puerto Rico General Support
1-800-805-7545
St. Kitts and Nevis General Support
toll-free: 1-877-441-4731
St. Lucia General Support
1-800-882-1521
St. Vincent and the Grenadines General Support
toll-free: 1-877-270-4609
Singapore (Singapore)
International Access Code: 005
Country Code: 65
Technical Support
toll-free:8006011051
Customer Service (Penang, Malaysia)
604 633 4949
Transaction Sales
toll-free:8006011054
Corporate Sales
toll-free:8006011053
South Africa (Johannesburg)
International Access Code:
09/091
Country Code: 27
City Code: 11
Website: support.euro.dell.com
E-mail: dell_za_support@dell.com
Technical Support
011 709 7710
Customer Care
011 709 7707
Sales
011 709 7700
Fax
011 706 0495
Switchboard
011 709 7700
Southeast Asian and Pacific
Countries
Customer Technical Support, Customer Service,
and Sales (Penang, Malaysia)
604 633 4810
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
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122 Appendix
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Spain (Madrid)
International Access Code: 00
Country Code: 34
City Code: 91
Website: support.euro.dell.com
E-mail: support.euro.dell.com/es/es/emaildell/
Home and Small Business
Technical Support
902 100 130
Customer Care
902 118 540
Sales
902 118 541
Switchboard
902 118 541
Fax
902 118 539
Corporate
Technical Support
902 100 130
Customer Care
902 118 546
Switchboard
91 722 92 00
Fax
91 722 95 83
Sweden (Upplands Vasby)
International Access Code: 00
Country Code: 46
City Code: 8
Website: support.euro.dell.com
E-mail: swe_support@dell.com
E-mail Support for Latitude and Inspiron:
Swe-nbk_kats@dell.com
E-mail Support for OptiPlex: Swe_kats@dell.com
E-mail Support for Servers:
Nordic_server_support@dell.com
Technical Support
08 590 05 199
Relational Customer Care
08 590 05 642
Home/Small Business Customer Care
08 587 70 527
Employee Purchase Program (EPP) Support
20 140 14 44
Fax Technical Support
08 590 05 594
Sales
08 590 05 185
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
D5813bk0.book Page 122 Monday, June 7, 2004 11:39 AM
Appendix 123
Switzerland (Geneva)
International Access Code: 00
Country Code: 41
City Code: 22
Website: support.euro.dell.com
E-mail: Tech_support_central_Europe@dell.com
E-mail for French-speaking HSB and Corporate
Customers: support.euro.dell.com/ch/fr/emaildell/
Technical Support (Home and Small Business)
0844 811 411
Technical Support (Corporate)
0844 822 844
Customer Care (Home and Small Business)
0848 802 202
Customer Care (Corporate)
0848 821 721
Fax
022 799 01 90
Switchboard
022 799 01 01
Taiwan
International Access Code: 002
Country Code: 886
Technical Support (portable and desktop
computers)
toll-free: 00801 86 1011
Technical Support (servers)
toll-free: 0080 60 1256
Transaction Sales
toll-free: 0080 651 228
Corporate Sales
toll-free: 0080 651 227
Thailand
International Access Code: 001
Country Code: 66
Technical Support
toll-free: 0880 060 07
Customer Service (Penang, Malaysia)
604 633 4949
Sales
toll-free: 0880 060 09
Trinidad/Tobago General Support
1-800-805-8035
Turks and Caicos Islands General Support
toll-free: 1-866-540-3355
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
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124 Appendix
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U.K. (Bracknell)
International Access Code: 00
Country Code: 44
City Code: 1344
Website: support.euro.dell.com
Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
E-mail: dell_direct_support@dell.com
Technical Support (Corporate/Preferred
Accounts/PAD [1000+ employees])
0870 908 0500
Technical Support (direct/PAD and general)
0870 908 0800
Global Accounts Customer Care
01344 373 186
Home and Small Business Customer Care
0870 906 0010
Corporate Customer Care
01344 373 185
Preferred Accounts (500–5000 employees)
Customer Care
0870 906 0010
Central Government Customer Care
01344 373 193
Local Government & Education Customer Care
01344 373 199
Health Customer Care
01344 373 194
Home and Small Business Sales
0870 907 4000
Corporate/Public Sector Sales
01344 860 456
Home and Small Business Fax
0870 907 4006
Uruguay General Support
toll-free: 000-413-598-2521
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
D5813bk0.book Page 124 Monday, June 7, 2004 11:39 AM
Appendix 125
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
Automated Order-Status Service
toll-free: 1-800-433-9014
AutoTech (portable and desktop computers)
toll-free: 1-800-247-9362
Consumer (Home and Home Office)
Technical Support
toll-free: 1-800-624-9896
Customer Service
toll-free: 1-800-624-9897
DellNet™ Service and Support
toll-free: 1-877-Dellnet
(1-877-335-5638)
Employee Purchase Program (EPP) Customers
toll-free: 1-800-695-8133
Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans)
toll-free: 1-877-577-3355
Financial Services (Dell Preferred Accounts [DPA])
toll-free: 1-800-283-2210
Business
Customer Service and Technical Support
toll-free: 1-800-822-8965
Employee Purchase Program (EPP) Customers
toll-free: 1-800-695-8133
Printers and Projectors Technical Support
toll-free: 1-877-459-7298
Public (government, education, and healthcare)
Customer Service and Technical Support
toll-free: 1-800-456-3355
Employee Purchase Program (EPP) Customers
toll-free: 1-800-234-1490
Dell Sales
toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Dell Outlet Store (Dell refurbished computers)
toll-free: 1-888-798-7561
Software and Peripherals Sales
toll-free: 1-800-671-3355
Spare Parts Sales
toll-free: 1-800-357-3355
Extended Service and Warranty Sales
toll-free: 1-800-247-4618
Fax
toll-free: 1-800-727-8320
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired
toll-free: 1-877-DELLTTY
(1-877-335-5889)
U.S. Virgin Islands General Support
1-877-673-3355
Venezuela General Support
8001-3605
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
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126 Appendix
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D5813bk0.book Page 126 Monday, June 7, 2004 11:39 AM
Index 127
Index
A
about, 41
air vent
description, 20
system view, 20
audio connectors
description, 14
system view, 14
audio device
connecting, 35
audio. See sound
B
battery
charging, 28
checking the charge, 28
description, 20
installing, 29
low-battery warning, 28
performance, 27
power meter, 28
removing, 29
storing, 29
system view, 20
blanks
PC Cards, 43
removing, 43
boot sequence, 107
C
CardBus technology
PC Cards, 43
CD
operating system, 12
CD drive
problems, 68
See module bay
CD-RW drive
problems, 68
CDs
using, 33
Check Disk, 69
computer
crashes, 74-75
restore to previous state, 63
slow performance, 71, 75
specifications, 101
stops responding, 74
conflicts
software and hardware
incompatibilities, 63
connecting
audio device, 35
TV, 35
copying CDs
general information, 33
helpful tips, 34
how to, 33
copying DVDs
general information, 33
helpful tips, 34
how to, 33
D
Dell
contacting, 109
support policy, 108
support site, 11
Dell Diagnostics, 57
device latch release
description, 20
system view, 20
device status lights
description, 15
system view, 15
diagnostics
Dell, 57
Drivers and Utilities CD, 9
display
description, 13
system view, 13
display latch release
description, 13
system view, 13
display settings for a TV
enabling in Windows XP, 36
display. See monitor
D5813bk0.book Page 127 Monday, June 7, 2004 11:39 AM
128 Index
128 Index
documentation
device, 9
help file, 10
online, 11
Owner’s Manual, 9
Product Information
Guide, 10
ResourceCD, 9
Setup Diagram, 10
drivers
about, 60
identifying, 60
reinstalling, 61
ResourceCD, 9
Drivers and Utilities CD, 9,
62
drives
problems, 67
See hard drive
DVD drive
problems, 68
See module bay
DVDs
using, 33
E
error messages, 70-71
exhaust vent
description, 16
system view, 16
expansion slots
Secure Digital memory card
slot, 17
F
fan
description, 16
system view, 16
Files and Settings Transfer
Wizard, 22
Finding Information, 9
H
hard drive
description, 20
problems, 69
replacing, 87
returning to Dell, 91
system view, 20
hardware
conflicts, 63
Dell Diagnostics, 57
Hardware Troubleshooter, 63
Help and Support Center, 11
help file, 10
I
IEEE 1394 connector
description, 14
problems, 72
system view, 14
installing parts
before you begin, 85
recommended tools, 85
turning off your computer, 85
Internet connection
about, 21
options, 21
setting up, 21
IRQ conflicts, 63
K
keyboard
description, 14
numeric keypad, 39
problems, 72
shortcuts, 40
system view, 14
keypad
numeric, 39
L
labels
Microsoft Windows, 11
Service Tag, 11
M
memory
adding, 92
removing, 92
memory module cover
description, 20
system view, 20
messages
error, 70-71
Microsoft Windows label, 11
D5813bk0.book Page 128 Monday, June 7, 2004 11:39 AM
Index 129
Mini PCI card
installing, 96
Mini PCI card and modem
cover
description, 20
system view, 20
modem
adding, 94
modem connector
description, 18
system view, 18
module bay
about, 31
description, 18, 20
swapping devices while the
computer is running, 32
swapping devices while the
computer is turned off, 31
system view, 18, 20
monitor
problems, 82
N
network
problems, 76
setting up, 47
network connector
description, 18
system view, 18
O
operating system
CD, 12
Installation Guide, 12
reinstalling Windows XP, 65
optical drive. See module bay
P
PC Card slot
description, 17
system view, 17
PC Cards
blanks, 43
CardBus technology, 43
extended, 43
installing, 45
removing, 43
slots, 43
types, 43
wireless network adapter, 43
power
line conditioners, 24
problems, 77
protection devices, 24
surge protectors, 24
UPS, 24
power button
description, 13
system view, 13
power light
conditions, 77
printer
cable, 23
connecting, 23
problems, 78
setting up, 23
USB, 24
problems
blue screen, 75
CD drive, 68
CD-RW drive, 68
computer crashes, 74-75
computer does not start up, 74
computer stops responding, 74
conflicts, 63
Dell Diagnostics, 57
drives, 67
DVD drive, 68
error messages, 70-71
hard drive, 69
IEEE 1394 connector, 72
keyboard, 72
lockups, 74
network, 76
power, 77
power light conditions, 77
printer, 78
program crashes, 74
program stops responding, 74
programs and Windows
compatibility, 75
restore to previous state, 63
scanner, 79
slow computer
performance, 71, 75
D5813bk0.book Page 129 Monday, June 7, 2004 11:39 AM
130 Index
130 Index
problems (continued)
software, 74-75
sound and speakers, 80
speaker, 80
spyware, 71, 75
technical support policy, 108
video and monitor, 82
R
RAM. See memory
reinstalling
Drivers and Utilities CD, 9
ResourceCD, 9
Windows XP, 65
ResourceCD
Dell Diagnostics, 57
S
safety instructions, 10
scanner
problems, 79
screen. See monitor
Secure Digital memory card
slot
about, 17
security cable slot
description, 16
system view, 16
Service Tag, 11
Setup Diagram, 10
software
conflicts, 63
problems, 75
sound
problems, 80
volume, 80
speaker
problems, 80
volume, 80
speakers
description, 13
system view, 13
specifications, 101
spyware, 71, 75
support
contacting Dell, 109
policy, 108
S-video TV-out connector
description, 19
system view, 19
System Restore, 63
system setup program
commonly used options, 107
purpose, 106
screens, 107
viewing, 107
system views
bottom, 20
front, 13
left side, 16
right side, 18
T
technical support
policy, 108
touch pad
customizing, 42
description, 14
system view, 14
transferring information to a
new computer, 22
troubleshooting
conflicts, 63
Dell Diagnostics, 57
external keyboard
problems, 72
Hardware Troubleshooter, 63
Help and Support Center, 11
restore to previous state, 63
TV
connecting, 35
enabling display settings in
Windows XP, 36
U
uninterruptible power supply.
See UPS
UPS, 24
USB connector
description, 17
system view, 17
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Index 131
V
video
problems, 82
video connector
description, 17
system view, 17
volume
adjusting, 80
W
warranty, 10
Windows XP
Device Driver Rollback, 61
enabling display settings for a
TV, 36
Files and Settings Transfer
Wizard, 22
Hardware Troubleshooter, 63
Help and Support Center, 11
Program Compatibility
Wizard, 75
reinstalling, 65
System Restore, 63
wireless network
changing security settings, 52
connecting to, 49
type, 48
wireless network adapter
PC Cards, 43
wizards
Files and Settings Transfer
Wizard, 22
Program Compatibility
Wizard, 75
D5813bk0.book Page 131 Monday, June 7, 2004 11:39 AM
132 Index
132 Index
D5813bk0.book Page 132 Monday, June 7, 2004 11:39 AM