Dell 24GBRL Notebook PC with Intel PRO/Wireless 2200BG WLAN User Manual D5813bk0
Dell Inc. Notebook PC with Intel PRO/Wireless 2200BG WLAN D5813bk0
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Manual 3
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| Document ID | 457335 |
| Application ID | +39iFg7Fbw9UKoQnaF3mWw== |
| Document Description | Manual 3 |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 187.1kB (2338807 bits) |
| Date Submitted | 2004-08-05 00:00:00 |
| Date Available | 2004-08-05 00:00:00 |
| Creation Date | 2004-06-07 11:28:35 |
| Producing Software | Acrobat Distiller 5.0.5 (Windows) |
| Document Lastmod | 2004-07-26 09:58:01 |
| Document Title | D5813bk0.book |
| Document Creator | FrameMaker 7.1 |
| Document Author: | ron_stefani |
D5813bk0.book Page 85 Monday, June 7, 2004 11:39 AM Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" on page 85 and "Before Working Inside Your Computer" on page 85. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced by performing the removal procedure in reverse order. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Flash BIOS update program floppy disk or CD Turning Off Your Computer NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn off your computer. Shut down the operating system: Save and close any open files, exit any open programs, click the Start button, and then click Turn Off Computer. In the Turn off computer window, click Turn off. The computer turns off after the operating system shutdown process finishes. Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for 4 seconds. Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. Adding and Replacing Parts 85 D5813bk0.book Page 86 Monday, June 7, 2004 11:39 AM www.dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned. NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer (see page 85). NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. Disconnect any telephone or telecommunication lines from the computer. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. Remove any installed PC Cards from the PC Card slot. Close the display and turn the computer upside down on a flat work surface. NOTICE: To avoid damaging the system board, you must remove the main battery before you service the computer. 86 Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay. Adding and Replacing Parts D5813bk0.book Page 87 Monday, June 7, 2004 11:39 AM Remove any installed modules. Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 101 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Follow the procedures in "Before You Begin" on page 85. Turn the computer over, loosen the captive screws on the memory module cover, and then remove the cover. Adding and Replacing Parts 87 D5813bk0.book Page 88 Monday, June 7, 2004 11:39 AM www.dell.com | support.dell.com NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memorymodule securing clips. If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. Remove the module from the connector. Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 88 Align the notch in the module edge connector with the tab in the connector slot. Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it. Adding and Replacing Parts D5813bk0.book Page 89 Monday, June 7, 2004 11:39 AM Replace the cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Computer Information. Modem If you ordered the optional modem at the same time that you ordered your computer, the modem is already installed CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Follow the procedures in "Before You Begin" on page 85. Turn the computer over and loosen the captive screws on the Mini PCI card and modem cover. Place your finger under the cover at the indentation and lift the cover open. Adding and Replacing Parts 89 www.dell.com | support.dell.com D5813bk0.book Page 90 Monday, June 7, 2004 11:39 AM 90 If a modem is not already installed, go to step 5. If you are replacing a modem, remove the existing modem: Remove the screws securing the modem to the system board, and set them aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable. Adding and Replacing Parts D5813bk0.book Page 91 Monday, June 7, 2004 11:39 AM Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. Align the modem with the screw holes and press the modem into the connector on the system board. Install the screws to secure the modem to the system board. Replace the cover. Mini PCI Card NOTE: 2.4-GHz Mini PCI cards may be removed and installed by the user. If you ordered a Mini PCI card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Follow the procedures in "Before You Begin" on page 85. Turn the computer over. loosen the captive screws on the cover, and remove the cover. Adding and Replacing Parts 91 www.dell.com | support.dell.com D5813bk0.book Page 92 Monday, June 7, 2004 11:39 AM 92 Adding and Replacing Parts D5813bk0.book Page 93 Monday, June 7, 2004 11:39 AM If a Mini PCI card is not already installed, go to step 5. If you are replacing a Mini PCI card, remove the existing card: Disconnect the Mini PCI card from any attached cables. Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly. Lift the Mini PCI card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until you hear a click. Adding and Replacing Parts 93 www.dell.com | support.dell.com D5813bk0.book Page 94 Monday, June 7, 2004 11:39 AM NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card. 94 Connect the antenna cables to the connectors on the Mini PCI card. Adding and Replacing Parts D5813bk0.book Page 95 Monday, June 7, 2004 11:39 AM Replace the cover and tighten the screws. Adding and Replacing Parts 95 www.dell.com | support.dell.com D5813bk0.book Page 96 Monday, June 7, 2004 11:39 AM 96 Adding and Replacing Parts D5813bk0.book Page 101 Monday, June 7, 2004 11:39 AM Appendix Specifications Processor Processor type Intel® Pentium® M or Intel Celeron® M processor External bus frequency 400 MHz System Information System chipset Intel 855GME Data bus width 64 bits DRAM bus width 64 bits Processor address bus width 32 bits Flash EPROM 4 MB Graphics bus 64 bits PCI bus 32 bits PC Card CardBus controller Texas Instruments PCI 7420 CardBus controller PC Card connector one (supports one Type I or Type II card) Cards supported 3.3 V and 5 V PC Card connector size 68 pins Data width (maximum) PCMCIA 16 bits CardBus 32 bits Memory Memory module connector two SODIMM sockets (one user-accessible socket) Memory module capacities 128, 256, 512 MB, and 1 GB Appendix 101 www.dell.com | support.dell.com D5813bk0.book Page 102 Monday, June 7, 2004 11:39 AM Memory (continued) Memory type 3.3-V DDR SODIMM Minimum memory 256 MB Maximum memory 2 GB Ports and Connectors Video 15-hole connector Audio microphone connector, stereo headphone/speakers connector USB (2) 4-pin USB 2.0-compliant connector Modem RJ-11 port Network adapter RJ-45 port IEEE 1394 4-pin serial connector S-video TV-out 7-pin mini-DIN connector Mini PCI Type IIIA Mini PCI card slot Secure Digital SD slot Communications Modem: Type v.92 56K MDC Controller softmodem Interface internal AC’97 bus Network adapter 10/100 EthernetLAN on system board Wireless internal Mini PCI Wi-Fi support Video 102 Video type Intel UMA integrated Video controller Intel 855GME integrated chip set Video memory Digital Video Memory (DVM) technology; up to 64-MB shared memory LCD interface LVDS TV support NTSC or PAL in S-video mode Appendix D5813bk0.book Page 103 Monday, June 7, 2004 11:39 AM Audio Audio type AC’97(Soft Audio) Audio controller SigmaTel STAC 9750 Stereo conversion 18-bit (analog-to-digital and digital-toanalog) Interfaces: Internal PCI bus/AC’97 External microphone-in connector, stereo headphones/speakers connector Speaker two 3-ohm speakers Internal speaker amplifier 2-W channel into 3 ohms Volume controls keyboard shortcuts, program menus Display Type (active-matrix TFT) WXGA Dimensions: Height 163.2 mm (6.43 inches) Width 261.12 mm (10.28 inches) Diagonal 307.93 mm (12.1 inches) Maximum resolution 1280 x 800 at 16.7 million colors Response time (typical) 25-ms rise (maximum) Refresh rate 60 Hz Operating angle 0° (closed) to 180° Pixel pitch: 0.24 mm x 0.24 mm Power Consumption (panel with backlight) (typical): 5.7 W Controls brightness can be controlled through keyboard shortcuts withup-arrow and down-arrow keys. Keyboard Number of keys 82 (U.S. and Canada); 86 (Europe); 83 (Japan) Layout QWERTY/AZERTY/Kanji Appendix 103 www.dell.com | support.dell.com D5813bk0.book Page 104 Monday, June 7, 2004 11:39 AM Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 60.75-mm (2.39 inches) sensor-active area Height 44.75-mm (1.76 inches) rectangle Battery Type 8-cell "smart" lithium ion 4-cell "smart" lithium ion Dimensions: Depth 40.88 mm (1.61 inches) (8 cell) 23.8 mm (0.93 inch)(4 cell) Height 25.4 mm (1.0 inch) Width 272.4 mm (10.7 inches) Weight 0.45 kg (0.98 lb) (8 cell) approximate 0.24 kg (0.54 lb) (4 cell) approximate Weight varies depending on configuration and manufacturing variability. Voltage 14.8 VDC Charge time (approximate): Computer on 2.5 hours Computer off 1.5 hours Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See "Using a Battery" on page 27 for more information on battery life. Life span (approximate) 500 discharge/charge cycles Temperature range: 104 Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Appendix D5813bk0.book Page 105 Monday, June 7, 2004 11:39 AM AC Adapter Input voltage 90–240 VAC Input current (maximum) 1.5 A Input frequency 47–63 Hz Output current 4.5 A (maximum at 4-second pulse); 3.3 A (continuous) Output power 65 W Rated output voltage 19.5 VDC Dimensions: Height 27.94 mm (1.1 inches) Width 58.42 mm (2.3 inches) Depth 133.85 mm (5.25 inches) Weight (with cables) 0.4 kg (0.9 lb) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Physical Height 32 mm (1.2 inches) Width 297 mm (11.7 inches) Depth 215 mm (8.5 inches) Weight: Weight varies depending on configuration and manufacturing variability. With 8-cell battery and TravelLite travel module 2.0 kg (4.4 lb) approximate With 8-cell battery and DVD 2.2 kg (4.8 lb) approximate With 4-cell battery and TravelLite travel module 1.7 kg (3.8 lb) approximate With 4-cell battery and DVD 1.9 kg (4.2 lb) approximate Appendix 105 www.dell.com | support.dell.com D5813bk0.book Page 106 Monday, June 7, 2004 11:39 AM Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.9 GRMS Storage 1.3 GRMS Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating 122 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Using the System Setup Program Overview NOTE: Your operating system may automatically configure most of the options available in system setup, thus overriding options that you set through system setup. (An exception is the External Hot Key option, which you can disable or enable only through system setup.) For more information on configuring features for your operating system, see the Help and Support Center. The system setup screens display the current setup information and settings for your computer, such as: 106 • System configuration • Boot order • Boot (start-up) configuration Appendix D5813bk0.book Page 107 Monday, June 7, 2004 11:39 AM • Basic device-configuration settings • System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens Turn on (or restart) your computer. When the DELL™ logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. System Setup Screens NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen. On each screen, the system setup options are listed at the left. To the right of each option is the setting or value for that option. You can change settings that appear as white type on the screen. Options or values that you cannot change (because they are determined by the computer) appear less bright. The upper-right corner of the screen displays help information for the currently highlighted option. System-setup key functions are listed across the bottom of the screen. The first screen of the system setup displays the system information. Commonly Used Options Any changes require that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system. You can control the boot sequence and enable/disable devices using the Boot Order page of system setup. NOTE: To change the boot sequence on a one-time-only basis, see "Performing a One-Time Boot" on page 108. The Boot Order page displays a general list of the bootable devices that may be installed in your computer, including but not limited to the following: • USB FDD • USB Memory • IDE HDD • USB HDD Appendix 107 www.dell.com | support.dell.com D5813bk0.book Page 108 Monday, June 7, 2004 11:39 AM • IDE CDROM • PCI LAN During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system. To change the order of the boot devices: Select (highlight) a device by pressing the down-arrow or up-arrow key. Then press the + key to move the selection up the list or the - key to move it down the list. Boot sequence changes take effect as soon as you save the changes and exit system setup. Performing a One-Time Boot You can set a one-time-only boot sequence without entering system setup. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) Shut down the computer through the Start menu. Connect the computer to an electrical outlet. Turn on the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. When the boot device list appears, highlight the device from which you want to boot and press . The computer boots to the selected device. The next time you reboot the computer, the previous boot order is restored. Dell Technical Support Policy (U.S. Only) Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted technical support, online technical support is available at support.dell.com. Additional technical support options may be available for purchase. 108 Appendix D5813bk0.book Page 109 Monday, June 7, 2004 11:39 AM Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2. Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer. All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract. Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus, and so on). Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included. Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all thirdparty software and peripherals is provided by the original manufacturer of the product. Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator. Appendix 109 www.dell.com | support.dell.com D5813bk0.book Page 110 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Anguilla General Support toll-free: 800-335-0031 Antigua and Barbuda General Support 1-800-805-5924 Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 Tech Support and Customer Care Country Code: 54 Sales City Code: 11 Tech Support Fax Customer Care Fax Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com toll-free: 0-800-444-0733 0-810-444-3355 11 4515 7139 11 4515 7138 toll-free: 800-1578 International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business 1-300-65-55-33 City Code: 2 Government and Business toll-free: 1-800-633-559 Preferred Accounts Division (PAD) toll-free: 1-800-060-889 Customer Care toll-free: 1-800-819-339 Corporate Sales toll-free: 1-800-808-385 Transaction Sales toll-free: 1-800-808-312 Fax toll-free: 1-800-818-341 Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales 0820 240 530 00 City Code: 1 Home/Small Business Fax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 Preferred Accounts/Corporate Customer Care 0820 240 530 16 Home/Small Business Technical Support 0820 240 530 14 Preferred Accounts/Corporate Technical Support Switchboard 0660 8779 0820 240 530 00 Bahamas General Support toll-free: 1-866-278-6818 Barbados General Support 1-800-534-3066 110 Appendix D5813bk0.book Page 111 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Belgium (Brussels) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 32 E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/ City Code: 2 Area Codes, Local Numbers, and Toll-Free Numbers Technical Support 02 481 92 88 Customer Care 02 481 91 19 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 Bermuda General Support 1-800-342-0671 Bolivia General Support toll-free: 800-10-0238 Brazil Website: www.dell.com/br International Access Code: 00 Customer Support, Technical Support Country Code: 55 Tech Support Fax 51 481 5470 City Code: 51 Customer Care Fax 51 481 5480 Sales 0800 90 3355 0800 90 3390 British Virgin Islands General Support toll-free: 1-866-278-6820 Brunei Customer Technical Support (Penang, Malaysia) 604 633 4966 Country Code: 673 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) toll-free: 1-800-247-9362 TechFax toll-free: 1-800-950-1329 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (Medium/Large Business, Government) toll-free: 1-800-326-9463 Technical Support (Home Sales/Small Business) toll-free: 1-800-847-4096 Technical Support (Medium/Large Busines, Government) toll-free: 1-800-387-5757 Sales (Home Sales/Small Business) toll-free: 1-800-387-5752 Sales (Mediaum/Large Business, Government) toll-free: 1-800-387-5755 Spare Parts Sales & Extended Service Sales 1 866 440 3355 Appendix 111 www.dell.com | support.dell.com D5813bk0.book Page 112 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Cayman Islands General Support Chile (Santiago) Sales, Customer Support, and Technical Support Area Codes, Local Numbers, and Toll-Free Numbers 1-800-805-7541 toll-free: 1230-020-4823 Country Code: 56 City Code: 2 China (Xiamen) Tech Support website: support.dell.com.cn Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax 818 1350 Technical Support (Dimension™ and Inspiron™) toll-free: 800 858 2969 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) toll-free: 800 858 0950 Technical Support (servers and storage) toll-free: 800 858 0960 Technical Support (projectors, PDAs, printers, switches, routers, and so on) toll-free: 800 858 2920 Customer Experience toll-free: 800 858 2060 Home and Small Business toll-free: 800 858 2222 Preferred Accounts Division toll-free: 800 858 2557 Large Corporate Accounts GCP toll-free: 800 858 2055 Large Corporate Accounts Key Accounts toll-free: 800 858 2628 Large Corporate Accounts North toll-free: 800 858 2999 Large Corporate Accounts North Government and Education toll-free: 800 858 2955 Large Corporate Accounts East toll-free: 800 858 2020 Large Corporate Accounts East Government and Education toll-free: 800 858 2669 Large Corporate Accounts Queue Team toll-free: 800 858 2222 Large Corporate Accounts South toll-free: 800 858 2355 Large Corporate Accounts West toll-free: 800 858 2811 Large Corporate Accounts Spare Parts toll-free: 800 858 2621 Colombia General Support 980-9-15-3978 Costa Rica General Support 0800-012-0435 112 Appendix D5813bk0.book Page 113 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support 02 2186 27 27 City Code: 2 Customer Care 02 2186 27 11 Fax 02 2186 27 14 TechFax 02 2186 27 28 Switchboard 02 2186 27 11 Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505 Switchboard (Relational) 3287 1200 Fax Switchboard (Relational) 3287 1201 Switchboard (Home/Small Business) 3287 5000 Fax Switchboard (Home/Small Business) 3287 5001 Dominica General Support toll-free: 1-866-278-6821 Dominican Republic General Support 1-800-148-0530 Ecuador General Support toll-free: 999-119 El Salvador General Support 01-899-753-0777 Appendix 113 www.dell.com | support.dell.com D5813bk0.book Page 114 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.com City Code: 9 Area Codes, Local Numbers, and Toll-Free Numbers Technical Support 09 253 313 60 Technical Support Fax 09 253 313 81 Relational Customer Care 09 253 313 38 Home/Small Business Customer Care 09 693 791 94 Fax 09 253 313 99 Switchboard 09 253 313 00 France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard (calls from outside of France) Sales Fax Fax (calls from outside of France) 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 40 01 Corporate Technical Support Customer Care 114 Appendix 0825 004 719 0825 338 339 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 Fax 01 55 94 71 01 D5813bk0.book Page 115 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.com Country Code: 49 Technical Support City Code: 6103 Home/Small Business Customer Care Area Codes, Local Numbers, and Toll-Free Numbers 06103 766-7200 0180-5-224400 Global Segment Customer Care 06103 766-9570 Preferred Accounts Customer Care 06103 766-9420 Large Accounts Customer Care 06103 766-9560 Public Accounts Customer Care 06103 766-9555 Switchboard 06103 766-7000 Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/gr/en/emaildell/ Country Code: 30 Technical Support Gold Technical Support 080044149518 08844140083 Switchboard 2108129800 Sales 2108129800 Fax 2108129812 Grenada General Support toll-free: 1-866-540-3355 Guatemala General Support 1-800-999-0136 Guyana General Support toll-free: 1-877-270-4609 Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: ap_support@dell.com Country Code: 852 Technical Support (Dimension™ and Inspiron™) 2969 3189 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) 2969 3191 Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) 2969 3196 Gold Queue EEC Hotline 2969 3187 Customer Advocacy 3416 0910 Large Corporate Accounts 3416 0907 Global Customer Programs 3416 0908 Medium Business Division 3416 0912 Home and Small Business Division 2969 3105 Appendix 115 www.dell.com | support.dell.com D5813bk0.book Page 116 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers India Technical Support 1600 33 8045 Sales 1600 33 8044 Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) 1850 543 543 0870 908 0800 Home User Customer Care 01 204 4014 Small Business Customer Care 01 204 4014 U.K. Customer Care (dial within U.K. only) Corporate Customer Care Corporate Customer Care (dial within U.K. only) Ireland Sales U.K. Sales (dial within U.K. only) 0870 906 0010 1850 200 982 0870 907 4499 01 204 4444 0870 907 4000 Fax/SalesFax 01 204 0103 Switchboard 01 204 4444 Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/it/it/emaildell/ Country Code: 39 Home and Small Business City Code: 02 Technical Support 02 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Care 02 577 825 55 Fax 02 575 035 30 Switchboard Jamaica 116 General Support (dial from within Jamaica only) Appendix 02 577 821 1-800-682-3639 D5813bk0.book Page 117 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.com International Access Code: 001 Technical Support (servers) Country Code: 81 Technical Support outside of Japan (servers) City Code: 44 Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (Axim™) Technical Support outside of Japan (Axim) Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 0120-198-498 81-44-556-4162 toll-free: 0120-198-226 81-44-520-1435 toll-free:0120-198-433 81-44-556-3894 toll-free: 0120-981-690 81-44-556-3468 Faxbox Service 044-556-3490 24-Hour Automated Order Service 044-556-3801 Customer Care 044-556-4240 Business Sales Division (up to 400 employees) 044-556-1465 Preferred Accounts Division Sales (over 400 employees) 044-556-3433 Large Corporate Accounts Sales (over 3500 employees) 044-556-3430 Public Sales (government agencies, educational institutions, and medical institutions) 044-556-1469 Global Segment Japan 044-556-3469 Individual User 044-556-1760 Switchboard 044-556-4300 Korea (Seoul) Technical Support toll-free: 080-200-3800 International Access Code: 001 Sales toll-free: 080-200-3600 Country Code: 82 Customer Service (Seoul, Korea) toll-free: 080-200-3800 City Code: 2 Customer Service (Penang, Malaysia) 604 633 4949 Fax 2194-6202 Switchboard 2194-6000 Appendix 117 www.dell.com | support.dell.com D5813bk0.book Page 118 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.) 512 728-4600 or 512 728-3772 Luxembourg Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 352 Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium) 3420808075 toll-free: 080016884 Corporate Sales (Brussels, Belgium) 02 481 91 00 Customer Care (Brussels, Belgium) 02 481 91 19 Fax (Brussels, Belgium) 02 481 92 99 Switchboard (Brussels, Belgium) 02 481 91 00 Macao Technical Support Country Code: 853 Customer Service (Penang, Malaysia) Malaysia (Penang) toll-free: 1 800 88 0193 International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Latitude) Country Code: 60 Technical Support (Dimension and Inspiron) toll-free: 1 800 88 1306 City Code: 4 Customer Service 04 633 4949 Transaction Sales toll-free: 1 800 888 202 Corporate Sales toll-free: 1 800 888 213 Transaction Sales 118 Appendix toll-free: 0800 582 604 633 4949 toll-free: 0800 581 D5813bk0.book Page 119 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Mexico Department Name or Service Area, Website and E-Mail Address Customer Technical Support International Access Code: 00 Country Code: 52 Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001-800-882-1519 Netherlands (Amsterdam) Website: support.euro.dell.com International Access Code: 00 E-mail (Technical Support): Country Code: 31 (Enterprise): nl_server_support@dell.com City Code: 20 (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.com (Dell Precision): nl_workstation_support@dell.com Technical Support 020 674 45 00 Technical Support Fax 020 674 47 66 Home/Small Business Customer Care 020 674 42 00 Relational Customer Care 020 674 4325 Home/Small Business Sales 020 674 55 00 Relational Sales 020 674 50 00 Home/Small Business Sales Fax 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 Appendix 119 www.dell.com | support.dell.com D5813bk0.book Page 120 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fax Nicaragua General Support Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com 0800 441 566 001-800-220-1006 E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com Technical Support 671 16882 Relational Customer Care 671 17514 Home/Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001-800-507-0962 Peru General Support 0800-50-669 Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: pl_support_tech@dell.com Country Code: 48 Customer Service Phone 57 95 700 City Code: 22 Customer Care 57 95 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 120 Appendix D5813bk0.book Page 121 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Portugal Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/pt/en/emaildell/ Country Code: 351 Technical Support Area Codes, Local Numbers, and Toll-Free Numbers 707200149 Customer Care Sales 800 300 413 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fax 21 424 01 12 Puerto Rico General Support 1-800-805-7545 St. Kitts and Nevis General Support toll-free: 1-877-441-4731 St. Lucia General Support 1-800-882-1521 St. Vincent and the Grenadines General Support toll-free: 1-877-270-4609 Singapore (Singapore) Technical Support toll-free: 800 6011 051 International Access Code: 005 Customer Service (Penang, Malaysia) Country Code: 65 Transaction Sales toll-free: 800 6011 054 Corporate Sales toll-free: 800 6011 053 604 633 4949 South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Technical Support 011 709 7710 Country Code: 27 Customer Care 011 709 7707 City Code: 11 Sales 011 709 7700 Fax 011 706 0495 Switchboard 011 709 7700 Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) 604 633 4810 Southeast Asian and Pacific Countries Appendix 121 www.dell.com | support.dell.com D5813bk0.book Page 122 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small Business City Code: 91 Technical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer Care 902 118 546 Switchboard 91 722 92 00 Fax 91 722 95 83 Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Small Business Customer Care 08 587 70 527 Employee Purchase Program (EPP) Support 122 Appendix 20 140 14 44 Fax Technical Support 08 590 05 594 Sales 08 590 05 185 D5813bk0.book Page 123 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: Tech_support_central_Europe@dell.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ City Code: 22 Technical Support (Home and Small Business) 0844 811 411 Technical Support (Corporate) 0844 822 844 Customer Care (Home and Small Business) 0848 802 202 Customer Care (Corporate) 0848 821 721 Fax 022 799 01 90 Switchboard Taiwan Area Codes, Local Numbers, and Toll-Free Numbers 022 799 01 01 International Access Code: 002 Technical Support (portable and desktop computers) toll-free: 00801 86 1011 Country Code: 886 Technical Support (servers) toll-free: 0080 60 1256 Transaction Sales toll-free: 0080 651 228 Corporate Sales toll-free: 0080 651 227 Thailand Technical Support toll-free: 0880 060 07 International Access Code: 001 Customer Service (Penang, Malaysia) Country Code: 66 Sales Trinidad/Tobago General Support 1-800-805-8035 Turks and Caicos Islands General Support toll-free: 1-866-540-3355 604 633 4949 toll-free: 0880 060 09 Appendix 123 www.dell.com | support.dell.com D5813bk0.book Page 124 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 Uruguay 124 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) 0870 908 0500 Technical Support (direct/PAD and general) 0870 908 0800 Global Accounts Customer Care 01344 373 186 Home and Small Business Customer Care 0870 906 0010 Corporate Customer Care 01344 373 185 Preferred Accounts (500–5000 employees) Customer Care 0870 906 0010 Central Government Customer Care 01344 373 193 Local Government & Education Customer Care 01344 373 199 Health Customer Care 01344 373 194 Home and Small Business Sales 0870 907 4000 Corporate/Public Sector Sales 01344 860 456 Home and Small Business Fax 0870 907 4006 General Support Appendix toll-free: 000-413-598-2521 D5813bk0.book Page 125 Monday, June 7, 2004 11:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A. (Austin, Texas) Automated Order-Status Service toll-free: 1-800-433-9014 International Access Code: 011 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Country Code: 1 Consumer (Home and Home Office) Technical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service and Support toll-free: 1-877-Dellnet (1-877-335-5638) Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans) toll-free: 1-877-577-3355 Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210 Business Customer Service and Technical Support toll-free: 1-800-822-8965 Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Printers and Projectors Technical Support toll-free: 1-877-459-7298 Public (government, education, and healthcare) Customer Service and Technical Support toll-free: 1-800-456-3355 Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490 Dell Sales toll-free: 1-800-289-3355 or toll-free: 1-800-879-3355 Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 Fax toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired toll-free: 1-877-DELLTTY (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela General Support 8001-3605 Appendix 125 www.dell.com | support.dell.com D5813bk0.book Page 126 Monday, June 7, 2004 11:39 AM 126 Appendix D5813bk0.book Page 127 Monday, June 7, 2004 11:39 AM Index about, 41 CardBus technology PC Cards, 43 air vent description, 20 system view, 20 CD operating system, 12 audio connectors description, 14 system view, 14 CD drive problems, 68 See module bay audio device connecting, 35 CD-RW drive problems, 68 audio. See sound CDs using, 33 battery charging, 28 checking the charge, 28 description, 20 installing, 29 low-battery warning, 28 performance, 27 power meter, 28 removing, 29 storing, 29 system view, 20 blanks PC Cards, 43 removing, 43 boot sequence, 107 Check Disk, 69 computer crashes, 74-75 restore to previous state, 63 slow performance, 71, 75 specifications, 101 stops responding, 74 conflicts software and hardware incompatibilities, 63 connecting audio device, 35 TV, 35 copying CDs general information, 33 helpful tips, 34 how to, 33 copying DVDs general information, 33 helpful tips, 34 how to, 33 Dell contacting, 109 support policy, 108 support site, 11 Dell Diagnostics, 57 device latch release description, 20 system view, 20 device status lights description, 15 system view, 15 diagnostics Dell, 57 Drivers and Utilities CD, 9 display description, 13 system view, 13 display latch release description, 13 system view, 13 display settings for a TV enabling in Windows XP, 36 display. See monitor Index 127 128 D5813bk0.book Page 128 Monday, June 7, 2004 11:39 AM Index documentation device, 9 help file, 10 online, 11 Owner’s Manual, 9 Product Information Guide, 10 ResourceCD, 9 Setup Diagram, 10 drivers about, 60 identifying, 60 reinstalling, 61 ResourceCD, 9 Drivers and Utilities CD, 9, 62 drives problems, 67 See hard drive DVD drive problems, 68 See module bay DVDs using, 33 fan description, 16 system view, 16 Files and Settings Transfer Wizard, 22 Finding Information, 9 hard drive description, 20 problems, 69 replacing, 87 returning to Dell, 91 system view, 20 hardware conflicts, 63 Dell Diagnostics, 57 Hardware Troubleshooter, 63 Help and Support Center, 11 error messages, 70-71 exhaust vent description, 16 system view, 16 expansion slots Secure Digital memory card slot, 17 128 Index IRQ conflicts, 63 keyboard description, 14 numeric keypad, 39 problems, 72 shortcuts, 40 system view, 14 keypad numeric, 39 labels Microsoft Windows, 11 Service Tag, 11 help file, 10 Internet connection about, 21 options, 21 setting up, 21 IEEE 1394 connector description, 14 problems, 72 system view, 14 installing parts before you begin, 85 recommended tools, 85 turning off your computer, 85 memory adding, 92 removing, 92 memory module cover description, 20 system view, 20 messages error, 70-71 Microsoft Windows label, 11 D5813bk0.book Page 129 Monday, June 7, 2004 11:39 AM Mini PCI card installing, 96 Mini PCI card and modem cover description, 20 system view, 20 modem adding, 94 modem connector description, 18 system view, 18 module bay about, 31 description, 18, 20 swapping devices while the computer is running, 32 swapping devices while the computer is turned off, 31 system view, 18, 20 monitor problems, 82 operating system CD, 12 Installation Guide, 12 reinstalling Windows XP, 65 optical drive. See module bay PC Card slot description, 17 system view, 17 PC Cards blanks, 43 CardBus technology, 43 extended, 43 installing, 45 removing, 43 slots, 43 types, 43 wireless network adapter, 43 network problems, 76 setting up, 47 power line conditioners, 24 problems, 77 protection devices, 24 surge protectors, 24 UPS, 24 network connector description, 18 system view, 18 power button description, 13 system view, 13 power light conditions, 77 printer cable, 23 connecting, 23 problems, 78 setting up, 23 USB, 24 problems blue screen, 75 CD drive, 68 CD-RW drive, 68 computer crashes, 74-75 computer does not start up, 74 computer stops responding, 74 conflicts, 63 Dell Diagnostics, 57 drives, 67 DVD drive, 68 error messages, 70-71 hard drive, 69 IEEE 1394 connector, 72 keyboard, 72 lockups, 74 network, 76 power, 77 power light conditions, 77 printer, 78 program crashes, 74 program stops responding, 74 programs and Windows compatibility, 75 restore to previous state, 63 scanner, 79 slow computer performance, 71, 75 Index 129 130 D5813bk0.book Page 130 Monday, June 7, 2004 11:39 AM Index problems (continued) software, 74-75 sound and speakers, 80 speaker, 80 spyware, 71, 75 technical support policy, 108 video and monitor, 82 RAM. See memory reinstalling Drivers and Utilities CD, 9 ResourceCD, 9 Windows XP, 65 software conflicts, 63 problems, 75 sound problems, 80 volume, 80 speaker problems, 80 volume, 80 speakers description, 13 system view, 13 specifications, 101 spyware, 71, 75 ResourceCD Dell Diagnostics, 57 support contacting Dell, 109 policy, 108 S-video TV-out connector description, 19 system view, 19 safety instructions, 10 scanner problems, 79 screen. See monitor Secure Digital memory card slot about, 17 security cable slot description, 16 system view, 16 Service Tag, 11 Setup Diagram, 10 130 Index technical support policy, 108 touch pad customizing, 42 description, 14 system view, 14 transferring information to a new computer, 22 troubleshooting conflicts, 63 Dell Diagnostics, 57 external keyboard problems, 72 Hardware Troubleshooter, 63 Help and Support Center, 11 restore to previous state, 63 TV connecting, 35 enabling display settings in Windows XP, 36 System Restore, 63 system setup program commonly used options, 107 purpose, 106 screens, 107 viewing, 107 system views bottom, 20 front, 13 left side, 16 right side, 18 uninterruptible power supply. See UPS UPS, 24 USB connector description, 17 system view, 17 D5813bk0.book Page 131 Monday, June 7, 2004 11:39 AM video problems, 82 video connector description, 17 system view, 17 volume adjusting, 80 wireless network changing security settings, 52 connecting to, 49 type, 48 wireless network adapter PC Cards, 43 wizards Files and Settings Transfer Wizard, 22 Program Compatibility Wizard, 75 warranty, 10 Windows XP Device Driver Rollback, 61 enabling display settings for a TV, 36 Files and Settings Transfer Wizard, 22 Hardware Troubleshooter, 63 Help and Support Center, 11 Program Compatibility Wizard, 75 reinstalling, 65 System Restore, 63 Index 131 132 D5813bk0.book Page 132 Monday, June 7, 2004 11:39 AM Index 132 Index
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