Digital Security Controls SKYROUTE SKYROUTE, SKYROUTE MAX or SKYROUTE UT User Manual LINKS2150 v1 4W im na 29004010 r1

Digital Security Controls Ltd. SKYROUTE, SKYROUTE MAX or SKYROUTE UT LINKS2150 v1 4W im na 29004010 r1

Users Manual

InstallationManualVersion 1.0WARNING:WARNING:WARNING:WARNING:WARNING: You must be enrolled with Connect 24 You must be enrolled with Connect 24 You must be enrolled with Connect 24 You must be enrolled with Connect 24 You must be enrolled with Connect 24before activating this unit. Call 1-888-251-7458 inbefore activating this unit. Call 1-888-251-7458 inbefore activating this unit. Call 1-888-251-7458 inbefore activating this unit. Call 1-888-251-7458 inbefore activating this unit. Call 1-888-251-7458 inthe U.S. or 1-888-955-5583 in Canadathe U.S. or 1-888-955-5583 in Canadathe U.S. or 1-888-955-5583 in Canadathe U.S. or 1-888-955-5583 in Canadathe U.S. or 1-888-955-5583 in Canada Skyroute Skyroute UT Skyroute max
FCC COMPLIANCE STATEMENTCAUTION: Changes or modifications not expressly approved by SG Wireless Communications could void your authority touse this equipment.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 and Part 22 of theFCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particularinstallation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning theequipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Re-orient the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/television technician for help.The user may find the following booklet prepared by the FCC useful: “How to Identify and Resolve Radio/Television Interference Prob-lems”. This booklet is available from the U.S. Government Printing Office, Washington D.C. 20402, Stock # 004-000-00345-4.INDUSTRY CANADA COMPLIANCE STATEMENTThis Class B digital apparatus meets all requirements of the Canadian interference-causing equipment regulations.Cet appareil numérique de la Classe B respecte toutes les exigences de règlement sur le matériel brouilleur du Canada.WARNING:To satisfy FCC RF exposure requirements for mobile transmittingdevices, a separation distance of 30 cm or more should be maintainedbetween the antenna of this device and persons during device operation. Toensure compliance, operations at closer than this distance is notrecommended.
Table of ContentsGeneric Reporting 5Description ................................................................... 5Normal Alarm Condition ................................................ 5Notice .......................................................................... 5STEP 4 - Programming Sections 6Configuration Options - Section [006] ............................. 6Skyroute max Transceiver SID (System ID) - Section [007] . 6Skyroute max Test Time - Section [010] ........................... 6Test Transmission Day Mask - Section [011] .................... 6STEP 5 - Activating the Skyroute max Transceiver 6Calling Connect24 ......................................................... 6Transmitting and Receiving ............................................. 6Testing Your Control to the Central Station 6Skyroute max Programming with PC4020[00][18]Skyroute max Programming 7[00][18] Skyroute max Programming .............................. 7[006]Skyroute max Configuration Options ....................... 7[007Home SID Number .................................................. 7[010]Skyroute max Test Time ......................................... 7[011]Test Transmission Day Mask ................................... 7[013]Skyroute max Test Rates ........................................ 7Sections [030]-[047] ..................................................... 8Skyroute max Transceiver Trouble Shooting 12Antenna Relocation Diagram 13Supervised Power Supply Connection Diagram 14Standard Connection with PC4020 15For Your Records 16Appendix A – Reporting Codes for SIA and Contact ID 17Appendix B - Zone Reporting codes 18Limited Warranty BACKContents iiImportant Information ................................................. iiSkyroute max Glossary of Terms iiIntroducing the Skyroute max Transceiver 1Specifications .............................................................. 1Communications Method ............................................ 1Dual Path Communications ......................................... 1Antenna ....................................................................... 1RF Power Output ......................................................... 1Power Supply Ratings .................................................. 1Dimension ................................................................... 1Weight ......................................................................... 1Operating Temperature .................................................. 1How the Skyroute max Transceiver Works 1Cellemetry Communication ............................................ 1Installation 2Mounting the Skyroute max Transceiver .......................... 2Combus Connection ....................................................... 2Bell IN Terminal ............................................................. 2Bell OUT Terminal .......................................................... 2Tamper Terminal ........................................................... 2Secure Installation ......................................................... 2Connection Diagram ...................................................... 2STEP 1 - Location of the Skyroute max Unit 3Relocating the Antenna 3Mounting the Antenna ................................................... 3Relocating the Skyroute max Transceiver 4Skyroute max Transceiver Trouble Supervision 4STEP 2 - Enrolling Skyroute max with 4020 4STEP 3 - Defaulting the Skyroute max5i
ContentsImportant InformationThis manual is based on the production version of the includedwireless device. Software changes may have occurred after therevision of this manual.CautionAny changes or modifications not expressly approved in thisdocument could void your warranty for this equipment and voidyour authority to use this equipment.iiWarningOnly use the antenna provided by DSC / Sur-Gard. The use of anyother type will invalidate the warranty and may be dangerous.Customer ServiceFor customer support please call Sur-Gard technical informationat 1-800-503-5869 or e-mail us at support@sur-gard.com.The following is a description of various terms used withregards to cellemetry technology.Electronic Serial Number (ESN)The ESN is used to carry data information in a CellemetryNetworkMobile Identification Number (MIN)A 10 digit decimal number used for registrations and pages.PageA transmission that is sent from the Cellemetry Gateway to theCellemetry radio.RegistrationA transmission that is sent from the Cellemetry radio to theCellemetry Gateway.System Identification Number (SID)Identification of the Cellemetry Provider.Switch Number (SNO)Switch number the Cellemetry radio uses to transmit pages tothe Cellemetry gateway.Clearing HouseThe clearing house is a routing center that automatically forwardsdata between Skyroute max transmitters and central stations.Skyroute max Tranceiver Glossary of Terms
Introducing the Skyroute max TransceiverThe Skyroute max transceiver offers a new wireless communica-tion method for the transmission of event information using theCellemetry service. Events are transmitted from the Skyroute maxtransceiver via the Cellemetry network to the clearing house andthen to the Central Station in a fast, reliable manner. Skyroute maxhas been designed for simple and straightforward installation.Using the Combus technology, wiring connections are madedirectly between Skyroute max and the security control panel.SpecificationsCompatible Control Panels• DSC PC4020 software version v3.2 or higherCommunication Method• AMPS Control ChannelDual Path Communications• The system can be used as the sole method ofcommunication to the monitoring station or as a dualtransmission path with the standard land line.Please contact your monitoring station ondual signal communication.Antenna• 3 dB gain, TNC connector• Extension Kits available:LAE – 3 The 3 Foot Antenna Kit for Skyroute maxTransceiverLAE – 15 The 15 Foot Antenna Kit for Skyroute maxTransceiverLAE – 25 The 25 Foot Antenna Kit for Skyroute maxTransceiverRF Power Output• 3.0 Watts maximumPower Supply Ratings• 12 VDC @30mA, from Panel Combus• 12 VDC, from Bell CircuitCurrent in Standby 90mACurrent when Receiving 135mACurrent when Transmitting 1.3A•For DSC PC4020 the required minimum transformer is a16VAC 40 VA. The minimum Battery requirement is 12Vdc7 Ah.Dimension• 3.5” x 4.6” x 1.8” (85 mm x 115 mm x 45 mm)Weight• 0.5 lbs. (0.2 kg)Operating Temperature•0oC - 49oC (32oF - 120oF)• 90% humidity, non condensatingCellemetry CommunicationThe Skyroute max transceiver communicates using the controlchannel of the existing cellular network. Signals are routed to theCellemetry gateway via the SS7 cellular network. A clearing housethen receives the signals and forwards the events to the central station.Upon receiving an acknowledgement signal from the central station,the clearing house then returns a confirmation of delivery signal to theSkyroute max transceiver over the network. For transmission sequencesee drawing below:1How the Skyroute max Transceiver Works
that would usually connect to the control panel BELL+terminal. This output is powered through the 5A fuse forprotection of the radio transmitting power.Tamper TerminalConnect TAM and COM to a normally closed switch that willbe used to monitor tamper. If no tamper switch is desired, placea wire between TAM and COM.Secure InstallationFor a secure installation, the Skyroute max transceiver module andits host panel must be locked and protected. An instant trip IR sensorwould be the most appropriate for supervision of the panel. Acabinet tamper switch connected to the TAM terminal of theSkyroute max transceiver is also suggested.Relocating the AntennaIf a suitable location is not available for proper Cellemetrycoverage, obtain an Antenna Extension Bracket kit from yourDSC/Sur-gard supplier. Each kit contains an extensionConnection DiagramInstallationIt is mandatory that the power be removed from thesystem before any wiring changes are performed on theSkyroute max module. Neglecting to do so will result indamage to the Cellemetry modem.Mounting the Skyroute max TransceiverThe Skyroute max transceiver can be mounted in the upper righthand corner of the panel’s cabinet through the knock out. TheSkyroute max transceiver case attaches to the panel’s cabinetthrough the use of clips and two screws.Combus ConnectionThe Skyroute max transmitter has 4 terminals marked red, black,yellow and green. Connect these four terminals to the 4 terminalson the main control panel marked COMBUS (red, blk, yel and grn).Bell IN TerminalThis terminal is used to power the cellemetry modem. Thisconnects to the BELL + on the control panel. No other wire shouldbe connected to the Bell+ of the control panel.An extra power supply can be used to power the modem if it isnot located near the main control panel or where thesystem cannot provide enough power for the transmis-sions. Connect the positive of the power supply to the BELLIN and the negative to the COM to ensure proper ground-ing.Bell OUT TerminalThis terminal is used to power the siren or any other devices2As indicated, the Skyroutemax unit is a combus unit,which can be located awayfrom the control whenrequired to providemaximum signal strength.
cable, a mounting bracket, instructions, and all requiredhardware. Three lengths of extension cable are available:Extension Kit Length of cableLAE-3 3 feet (0.91 m)LAE-15 15 feet (4.57 m)LAE-25 25 feet (7.62 m)Only use the Extension Kits to extend the mounting rangeof the antenna. Do not cut or splice the extension cable.The maximum distance between the Skyroute max trans-ceiver and the antenna is 25 feet (7.62 m) as obtained byusing the LAE-25 Extension Kit. Make sure the antenna is ina physically secured location to avoid tampering.Secure the TNC connector from the Extension Kit to themounting bracket, ensuring that the star washers makesolid electrical contact with the mounting bracket.Remove the antenna from the Skyroute max module andconnect the extension cable to the TNC connector on themodule. Secure the antenna to the TNC connector mountedon the Extension Kit Mounting Bracket. Locate the mount-ing bracket and antenna away from possible sources ofelectrical interference. Moving the antenna just a shortdistance will likely be adequate. Temporarily secure themounting bracket in the new location and proceed with3Location of the Skyroute max UnitIt is very important to determine the best location for maximum signal strength.Verify signal strength prior to installation!12V 7Ah Battery12V 7Ah Battery12V 7Ah Battery12V 7Ah Battery12V 7Ah Battery+-LED 1: Good signal strengthLED 2: Acceptable signal strengthLED 3: Poor signal strengthLED 4: One blink = Transmit TX Two blinks = Receive RXLED 5: Status (number of blinks)1: Normal (activated)2: Radio not power-up3: Failed self-test4: No cell network5: Fail to communicate6: Ready to activate8: Unit not enrolled with 4020STEP 1testing. If the test is successful, permanently secure themounting bracket and antenna at the new location.Mounting the AntennaNOTE: The antenna should always be attached to theSkyroute max Transceiver for proper operation. The unitwill not function properly if the antenna is not installed.
4Relocating the Skyroute max TransceiverSince the Skyroute max transceiver is a Combus accessory, it is possible to relocate the module up to 1000 feet from the main controlpanel when the panel is not located in a good cellemetry coverage area (a control panel installed in a vault for example). When relocatingthe module, follow theses rules:• Maximum of 1000 feet from the main control. Combus (Red, Black, Yellow, Green) from the panel to the Skyroute maxtransceiver.• A supervised power supply 12V@1A (like the PC4204) must be used (see diagram on page 14).• The power supply (+ positive) is connected to the Skyroute max transceiver (BELL IN) terminal and the power supply(–negative) to the Skyroute max transceiver (COM) terminal.• The cabinet must be installed in a secure location and should have a tamper circuit connected to the Skyroute max (TAM andCOM) terminals.Skyroute max Transceiver Trouble SupervisionThe Skyroute max transceiver automatically monitors its operation and indicates trouble conditions by flashing LED5 on the circuitboard. LED5 normally flashes once every 2 seconds when the Skyroute max transceiver is on stand-by (ready to transmit) mode. Troublesare indicated when LED5 flashes more than once every 2 seconds. Shown below is the number of flashes used to indicate each troublecondition.(1) Radio is operating normally: Skyroute max transceiver is ready to transmit.(2) Radio not powered or not responding: Skyroute max transceiver initialization of Cellemetry modem has failed.(3) Failed self-test: A self-test of the Cellemetry module has failed.(4) Service not available: The Cellemetry modem has failed to register with the cellular network.(5) Failure to communicate: A signal has not been successfully communicated to the central station.(6) Not connected to clearing house: The Skyroute max transceiver has not been activated.(8) Module not enrolled with panel: The Skyroute max transceiver is not addressed by the control panel.Enrolling Skyroute max with PC4020Once all the wiring is complete, you must enroll the module:1. Enter installer’s programming by pressing [*][8][Installer’s Code]2. Scroll to “Module Hardware” and press the [*] key.3. Scroll to “Enroll Module” and press the [*] key.4. Scroll through the different modules until “Alternate Comms” is displayed. Press the [*] key.5. The message “Create Tamper on Desired Unit” will be displayed. To create the required tamper, secure the tamper zone onthe module and then open it. The transition from secure to violated enrolls the module. After this is done, the keypad willdisplay the module number and confirm enrollment “Alternate Comms Mod 01 Enrolled”.For more information regarding module enrollment, see the control panel Installation Manual. Number Function of Flashes of Flashes1 Radio is operating normally2 Radio is not powered, or not responding3 Failed selftest4 Service is not available5 Failure to communicate6 Ready to activate8 Module not enrolled with panelSTEP 2
STEP 3Defaulting the Skyroute maxA default is performed by entering installers programming, [*][8][Installers Code]. Entering section [00][18] will enter the Skyroute maxprogramming, by entering [00] or [22] in subsection [099] the Skyroute max will be defaulted.[00] defaults the unit into full reporting.[22] defaults the unit into generic reporting.Generic ReportingDescriptionThe unit can be set to Full Reporting, or Generic Only. This is to be used on systems that have a telephone line as the primary means of communicationand Skyroute max as a redundant. This option is not meant to make the Skyroute max a back-up unit, but to avoid duplicate signals and large delaysbetween signals at the central station. The only zone signals affected are Burglary. The system has one timer for each partition, the time is 5 minutes.Normal Alarm conditionGeneral reporting will send a generic alarm signal to the central station via the Cellemetry network when a burglary signal is generated. Ifmultiple burglaries are activated, the first will trigger the unit to transmit the associated generic signal. Once the Skyroute max has transmittedthe generic signal it ignores all other burglary alarms on the system for a period of 5 minutes. The Skyroute max unit will ignore any other burglaryalarms that trigger the general transmission during the period the timer is active. If a new alarm of another type (trouble) is triggered then the signalis sent immediately with the corresponding zone number. After the timer has elapsed the unit will then resume standard operation. If a new burglaryalarm occurs after the timer has expired, the sequence restarts. All other events will be transmitted via the unit if the appropriate toggle options areenabled. This is accomplished by defaulting the Skyroute max with a [22] at subsection [099]NoticeA system default must be performed before activation. This is necessary to configure the communication format.NOTE-When the system is defaulted for Generic Reporting the transmission options are as follows. If a signal groupis required, activate the corresponding option.[030] SYSTEM EVENTS (PARTITION 0) TRANSMISSION OPTIONS SECTION ADefault Option ON Option OFFON I_____I Option 1 Alarms DisabledOFF I_____I Option 2 Alarm Restorals DisabledOFF I_____I Option 3 Tampers DisabledOFF I_____I Option 4 Tamper Restorals DisabledOFF I_____I Option 5 Closings DisabledOFF I_____I Option 6 Openings DisabledOFF I_____I Option 7 Maintenance Alarms DisabledOFF I_____I Option 8 Maintenance Alarm Restorals Disabled[031] SYSTEM EVENTS (PARTITION 0) TRANSMISSION OPTIONS SECTION BDefault Option ON Option OFFON I_____I Option 1 Trouble DisabledOFF I_____I Option 2 Trouble Restorals DisabledOFF I_____I Option 3 Bypass DisabledOFF I_____I Option 4 Unbypass DisabledOFF I_____I Option 5 Supervisory Alarm DisabledOFF I_____I Option 6 Supervisory Restoral DisabledOFF I_____I Option 7 Access Control DisabledOFF I_____I Option 8 Miscellaneous Disabled5
6Programming SectionsAll programming on the Skyroute max transceiver is done in the installer’s programming mode. Refer to the control panel’s Installation Manualfor instructions on how to enter installer’s programming. From installer’s programming, enter section [00][18] to go to the Skyroute maxprogramming sections.Configuration Options……………………………………Section [006]Channel A enable/disable…………..option [1]This option must be selected when the Cellemetry provider is an “A” side carrier.Channel B enable/disable…………..option[2]This option must be selected when the Cellemetry provider is a “B” side carrier.Home System only enable/disable…option[3]This option must be programmed to ensure that the Skyroute max transceiver is communicating using the proper carrier. Whenselected, the transceiver will only use towers with the same SID (as programmed in section [007]).To Activate the Skyroute max Module in Home Mode1. Select a channel, A or B, in address [006] (Option 1 or 2)2. Program FF into section[099] to restart the unit3. Wait for signal strength.4. Enter in address [007] the Home SID number in hexadecimal format.5. Select Home Mode (Option 3) and deactivate A or B channel in address [006].Note: A restart of the unit is required when changes are made in section [006] . To perform the restart programm FF intosection [099]Skyroute max Transceiver SID (System ID)…………………..Section [007]Please refer to the SID table included with the Skyroute max Module to find out the SID number for your area.Skyroute max Test Time………………………………...………Section [010]Enter in this section the time of the day (24 hour format) that you want the test transmission to be sent.NOTE: Keypad will display ENT HEX. Simply enter value from 0000 to 2359.Test Transmission Day Mask…………………….……….Section [011]Select in this section the day of the week you want the test transmission to be sent.STEP 4Activating the Skyroute max TransceiverBefore activating the Skyroute max transceiver, ensure that the control panel is wired, programmed and operating properly.Make sure that the Skyroute max transmitter is properly connected to the Combus and to the bell positive circuit. When poweris applied to the system, the Skyroute max will perform self-diagnostics for a few seconds, before giving visual feedbackby indicating signal strength on LED1, LED2 or LED3. A complete default of the Skyroute max module should always beperformed before any other programming is done. See Default section for details.Calling Connect 24 Once the Skyroute max transceiver is indicating the signal strength of the network, and the status indicator (LED5) isblinking 6 times (not connected to the clearing house), you are ready to call Connect 24’s Voice Response Unit. Followthe voice prompt and when asked to perform a test, press on SW1 on the Skyroute max transceiver to transmit a testsignal. When transmitting, LED4 blinks once. If the test is successful, the VRU will give you a confirmation and LED5 willthen blink steady every second. Refer to the Connect24 information package for more information on the activationprocess.Phone number for VRU: CANADA: 1-877-759-7688 U.S.: 1-888-251-7554NOTE: The confirmation of a successful test from Connect 24 does not guarantee proper transmission of event to yourcentral station. You must perform normal tests with your monitoring station after activation with Connect 24.Transmitting and ReceivingLED4 on the Skyroute max module will blink once (1) to indicate the Cellular Tower has received the signal. It will blink twice (2)to indicate the Alarm Central Station has received and acknowledged the signal.STEP 5Testing Your Control to the Central StationTest all zones to your Central Station on the telephone line only. After all zone testing, connect Skyroute max and verify communica-tion to Central Station.
Skyroute max Programming with PC4020[00][18] Skyroute max Programming[006] Skyroute max Configuration OptionsDefault Option ON Option OFFOFF I_____I Option 1 A Channel Selected A Channel Not SelectedON I_____I Option 2 B Channel Selected B Channel Not SelectedOFF I_____I Option 3 Home System Only Not in Home System OperationOFF I_____I Options 4 to 8 For system use do not modify.[007] Home SID NumberDefault0000 I_____I_____I_____I_____I This is the SID (in Hex) of the cellular service that is availableon the current channel.[010] Skyroute max Test TimeDefault9999 I_____I_____I_____I_____I 0000-2359 (in 24 hour time)NOTE: Keypad will display ENT HEX. Simply enter valuefrom 0000 to 2359.[011] Test Transmission Day MaskDefault Option ON Option OFFOFF I_____I Option 1 Test on Sunday DisabledOFF I_____I Option 2 Test on Monday DisabledOFF I_____I Option 3 Test on Tuesday DisabledOFF I_____I Option 4 Test on Wednesday DisabledOFF I_____I Option 5 Test on Thursday DisabledOFF I_____I Option 6 Test on Friday DisabledOFF I_____I Option 7 Test on Saturday DisabledOFF I_____I Option 8 For Future Use[013] Skyroute max Test RatesDefaultOFF I_____I Option 1 For Future UseOFF I_____I Option 2 Daily Test DisabledON I_____I Option 3 Weekly Test DisabledOFF I_____I Options 4 to 8 For Future Use7
Sections [030] to [047] will disable groups of reporting codes.[030] System Event (Partition 0) Transmission Options Section ADefault Option ON Option OFFON I_____I Option 1 Alarms DisabledOFF I_____I Option 2 Alarm Restorals DisabledOFF I_____I Option 3 Tampers DisabledOFF I_____I Option 4 Tamper Restorals DisabledOFF I_____I Option 5 Closings DisabledON I_____I Option 6 Openings DisabledON I_____I Option 7 Maintenance Alarms DisabledON I_____I Option 8 Maintenance Alarm Restorals Disabled[031] System Events (Partition 0) Transmission Options Section BDefault Option ON Option OFFON I_____I Option 1 Trouble DisabledON I_____I Option 2 Trouble Restorals DisabledOFF I_____I Option 3 Bypass DisabledOFF I_____I Option 4 Unbypass DisabledOFF I_____I Option 5 Supervisory Alarm DisabledOFF I_____I Option 6 Supervisory Restoral DisabledOFF I_____I Option 7 Access Control DisabledOFF I_____I Option 8 Miscellaneous Disabled[032] Partition 1 Transmission Options Section ADefault Option ON Option OFFON I_____I Option 1 Alarms DisabledOFF I_____I Option 2 Alarm Restorals DisabledOFF I_____I Option 3 Tampers DisabledOFF I_____I Option 4 Tamper Restorals DisabledOFF I_____I Option 5 Closings DisabledON I_____I Option 6 Openings DisabledON I_____I Option 7 Maintenance Alarms DisabledON I_____I Option 8 Maintenance Alarm Restorals Disabled[033] Partition 1 Transmission Options Section BDefault Option ON Option OFFON I_____I Option 1 Trouble DisabledON I_____I Option 2 Trouble Restorals DisabledOFF I_____I Option 3 Bypass DisabledOFF I_____I Option 4 Unbypass DisabledOFF I_____I Option 5 Supervisory Alarm DisabledOFF I_____I Option 6 Supervisory Restoral DisabledOFF I_____I Option 7 Access Control DisabledOFF I_____I Option 8 Miscellaneous Disabled[034] Partition 2 Transmission Options Section ADefault Option ON Option OFFON I_____I Option 1 Alarms DisabledOFF I_____I Option 2 Alarm Restorals DisabledOFF I_____I Option 3 Tampers DisabledOFF I_____I Option 4 Tamper Restorals DisabledOFF I_____I Option 5 Closings DisabledON I_____I Option 6 Openings DisabledON I_____I Option 7 Maintenance Alarms DisabledON I_____I Option 8 Maintenance Alarm Restorals Disabled8
[035] Partition 2 Transmission Options Section BDefault Option ON Option OFFON I_____I Option 1 Trouble DisabledON I_____I Option 2 Trouble Restorals DisabledOFF I_____I Option 3 Bypass DisabledOFF I_____I Option 4 Unbypass DisabledOFF I_____I Option 5 Supervisory Alarm DisabledOFF I_____I Option 6 Supervisory Restoral DisabledOFF I_____I Option 7 Access Control DisabledOFF I_____I Option 8 Miscellaneous Disabled[036] Partition 3 Transmission Options Section ADefault Option ON Option OFFON I_____I Option 1 Alarms DisabledOFF I_____I Option 2 Alarm Restorals DisabledOFF I_____I Option 3 Tampers DisabledOFF I_____I Option 4 Tamper Restorals DisabledOFF I_____I Option 5 Closings DisabledON I_____I Option 6 Openings DisabledON I_____I Option 7 Maintenance Alarms DisabledON I_____I Option 8 Maintenance Alarm Restorals Disabled[037] Partition 3 Transmission Options Section BDefault Option ON Option OFFON I_____I Option 1 Trouble DisabledON I_____I Option 2 Trouble Restorals DisabledOFF I_____I Option 3 Bypass DisabledOFF I_____I Option 4 Unbypass DisabledOFF I_____I Option 5 Supervisory Alarm DisabledOFF I_____I Option 6 Supervisory Restoral DisabledOFF I_____I Option 7 Access Control DisabledOFF I_____I Option 8 Miscellaneous Disabled[038] Partition 4 Transmission Options Section ADefault Option ON Option OFFON I_____I Option 1 Alarms DisabledOFF I_____I Option 2 Alarm Restorals DisabledOFF I_____I Option 3 Tampers DisabledOFF I_____I Option 4 Tamper Restorals DisabledOFF I_____I Option 5 Closings DisabledON I_____I Option 6 Openings DisabledON I_____I Option 7 Maintenance Alarms DisabledON I_____I Option 8 Maintenance Alarm Restorals Disabled[039] Partition 4 Transmission Options Section BDefault Option ON Option OFFON I_____I Option 1 Trouble DisabledON I_____I Option 2 Trouble Restorals DisabledOFF I_____I Option 3 Bypass DisabledOFF I_____I Option 4 Unbypass DisabledOFF I_____I Option 5 Supervisory Alarm DisabledOFF I_____I Option 6 Supervisory Restoral DisabledOFF I_____I Option 7 Access Control DisabledOFF I_____I Option 8 Miscellaneous Disabled9
[040] Partition 5 Transmission Options Section ADefault Option ON Option OFFON I_____I Option 1 Alarms DisabledOFF I_____I Option 2 Alarm Restorals DisabledOFF I_____I Option 3 Tampers DisabledOFF I_____I Option 4 Tamper Restorals DisabledOFF I_____I Option 5 Closings DisabledON I_____I Option 6 Openings DisabledON I_____I Option 7 Maintenance Alarms DisabledON I_____I Option 8 Maintenance Alarm Restorals Disabled[041] Partition 5 Transmission Options Section BDefault Option ON Option OFFON I_____I Option 1 Trouble DisabledON I_____I Option 2 Trouble Restorals DisabledOFF I_____I Option 3 Bypass DisabledOFF I_____I Option 4 Unbypass DisabledOFF I_____I Option 5 Supervisory Alarm DisabledOFF I_____I Option 6 Supervisory Restoral DisabledOFF I_____I Option 7 Access Control DisabledOFF I_____I Option 8 Miscellaneous Disabled[042] Partition 6 Transmission Options Section ADefault Option ON Option OFFON I_____I Option 1 Alarms DisabledOFF I_____I Option 2 Alarm Restorals DisabledOFF I_____I Option 3 Tampers DisabledOFF I_____I Option 4 Tamper Restorals DisabledOFF I_____I Option 5 Closings DisabledON I_____I Option 6 Openings DisabledON I_____I Option 7 Maintenance Alarms DisabledON I_____I Option 8 Maintenance Alarm Restorals Disabled[043] Partition 6 Transmission Options Section BDefault Option ON Option OFFON I_____I Option 1 Trouble DisabledON I_____I Option 2 Trouble Restorals DisabledOFF I_____I Option 3 Bypass DisabledOFF I_____I Option 4 Unbypass DisabledOFF I_____I Option 5 Supervisory Alarm DisabledOFF I_____I Option 6 Supervisory Restoral DisabledOFF I_____I Option 7 Access Control DisabledOFF I_____I Option 8 Miscellaneous Disabled[044] Partition 7 Transmission Options Section ADefault Option ON Option OFFON I_____I Option 1 Alarms DisabledOFF I_____I Option 2 Alarm Restorals DisabledOFF I_____I Option 3 Tampers DisabledOFF I_____I Option 4 Tamper Restorals DisabledOFF I_____I Option 5 Closings DisabledON I_____I Option 6 Openings DisabledON I_____I Option 7 Maintenance Alarms DisabledON I_____I Option 8 Maintenance Alarm Restorals Disabled10
[045] Partition 7 Transmission Options Section BDefault Option ON Option OFFON I_____I Option 1 Trouble DisabledON I_____I Option 2 Trouble Restorals DisabledOFF I_____I Option 3 Bypass DisabledOFF I_____I Option 4 Unbypass DisabledOFF I_____I Option 5 Supervisory Alarm DisabledOFF I_____I Option 6 Supervisory Restoral DisabledOFF I_____I Option 7 Access Control DisabledOFF I_____I Option 8 Miscellaneous Disabled[046] Partition 8 Transmission Options Section ADefault Option ON Option OFFON I_____I Option 1 Alarms DisabledOFF I_____I Option 2 Alarm Restorals DisabledOFF I_____I Option 3 Tampers DisabledOFF I_____I Option 4 Tamper Restorals DisabledOFF I_____I Option 5 Closings DisabledON I_____I Option 6 Openings DisabledON I_____I Option 7 Maintenance Alarms DisabledON I_____I Option 8 Maintenance Alarm Restorals Disabled[047] Partition 8 Transmission Options Section BDefault Option ON Option OFFON I_____I Option 1 Trouble DisabledON I_____I Option 2 Trouble Restorals DisabledOFF I_____I Option 3 Bypass DisabledOFF I_____I Option 4 Unbypass DisabledOFF I_____I Option 5 Supervisory Alarm DisabledOFF I_____I Option 6 Supervisory Restoral DisabledOFF I_____I Option 7 Access Control DisabledOFF I_____I Option 8 Miscellaneous DisabledNOTE: Default must be performed before activating the Skyroute max[099] Section [099] is for software defaulting of the Skyroute maxDefault63 I_____I____I*Entering 00 will cause a software default of the Skyroute max*Entering 22 will cause a software default of the Skyroute max to Generic reporting*Entering FF will cause restart of the Skyroute max transceiver11
12Skyroute max Transceiver Trouble Shooting1. Check all WiringA. Make sure all the Combus connections are correct.B. Make sure Bell+ is connected to the BELL IN of the Skyroute max module.2. Check LED 5A.Check number of flashes on LED 5. If LED flashes more than once every second, refer to the above table.B. 6 flashes means not connected to the clearing house. A failed activation attempt, reactivate.4. If LED 5 flashes once every second, yet Skyroute max transceiver does not communicate to clearing house, callTechnical Support at 1-800-503-5869 or e-mail us at support@sur-gard.com.5. Before contacting Technical Support, Please have the following information ready: MIN number of the Skyroute maxunit; SID and Installer numbers.Problem: • Skyroute max unit displays poor signal strength.Solution: • Relocate either the Skyroute max transmitter or the antenna to a higher location in the premise.• Remove the Skyroute max transmitter from any environmental interference such as high-power AC power lines, large pieces of metal ductwork that can act as RF shielding.• Try the YAGI antennaProblem: • Skyroute max transmitter unit has good signal strength but it is not transmitting the signals.Solution: • Verify the wiring between the Alarm Conrtol Panel and the Skyroute max Transmitter.• Make sure that the Alarm Control Panel that the Skyroute max transmitter is connected to has the correct power requirement (16Vac 40VA transformer and 12Vdc 7Ah battery).Problem: • The Skyroute max transmitter was Activated, but a chip upgrade was performed; now the Skyroute max transmitter LED 5 is flashing 6 times.Solution: • Please call Technical Support at 1-800-503-5869 and they will be able to provide the programming to be done.Problem: • The Skyroute max transmitter does not show any signal strength.Solution: • Verify the programming within the Skyroute max transmitter, making sure that the correct channel has been selected.Problem: • The Skyroute max transmitter has good signal strength, but LED 5 is flashing 6 times (Not connected to clearing house)Solution: • Call into the VRU and activate the unit. Please make sure you have your Dealer Confirmation Form.{{{{{
13Antenna RelocationWARNINGWARNINGWARNINGWARNINGWARNINGRemove all AC power andRemove all AC power andRemove all AC power andRemove all AC power andRemove all AC power andbattery from main controlbattery from main controlbattery from main controlbattery from main controlbattery from main controlbefore wiring the Skyroute before wiring the Skyroute before wiring the Skyroute before wiring the Skyroute before wiring the Skyroute maxmaxmaxmaxmaxmodule, or damage to themodule, or damage to themodule, or damage to themodule, or damage to themodule, or damage to theunit will occurunit will occurunit will occurunit will occurunit will occur
Supervised Power Supply Connection14WARNINGWARNINGWARNINGWARNINGWARNINGRemove all AC power andRemove all AC power andRemove all AC power andRemove all AC power andRemove all AC power andbattery from main controlbattery from main controlbattery from main controlbattery from main controlbattery from main controlbefore wiring the Skyroute before wiring the Skyroute before wiring the Skyroute before wiring the Skyroute before wiring the Skyroute maxmaxmaxmaxmaxmodule, or damage to themodule, or damage to themodule, or damage to themodule, or damage to themodule, or damage to theunit will occurunit will occurunit will occurunit will occurunit will occur4204
Standard Connection with PC402015WARNINGWARNINGWARNINGWARNINGWARNINGRemove all AC power andRemove all AC power andRemove all AC power andRemove all AC power andRemove all AC power andbattery from main controlbattery from main controlbattery from main controlbattery from main controlbattery from main controlbefore wiring the Skyroute before wiring the Skyroute before wiring the Skyroute before wiring the Skyroute before wiring the Skyroute maxmaxmaxmaxmaxmodule, or damage to themodule, or damage to themodule, or damage to themodule, or damage to themodule, or damage to theunit will occurunit will occurunit will occurunit will occurunit will occur
For Your RecordsLocationSkyroute max MIN NumberRate PlanCentral StationAccount NumberTest Time and DayAdditional Notes16
Appendix A - Reporting codes for SIA and Contact ID17* A/R = alarms/restorals; O/C = openings/closings; O = other**PPP = partition number; UUU = user number (user 1000=999); ZZZ = zone numberedoCgnitropeR DItcatnoC peRotuAAIS **sedoC edoCgnitropeR DItcatnoC peRotuAAIS **sedoCsmralAenoZ"sedoCgnitropeRenoZ"BxidneppAeesgnisolCnoititraP654PPP-GCslarotseRenoZ sgninepO104UUU-POrepmaT/elbuorTenoZ 0001-921gninepO104UUU-PO.tseRrepmaT/elbuorTenoZ gninepOlaicepS104000-POtluaFenoZ citamotuA )deludehcS( gninepO 304000-AO.tseRtluaFenoZ gninepOnoititraP204PPP-GO.tseR/mralAyeK]F[011000-HF/000-AF yrettaB .tseR/elbuorT 203000-RY/000-TY.tseR/mralAyeK]A[001000-HM/000-AM eniLCA .tseR/elbuorT 103999-RA/999-TA.tseR/mralAyeK]P[021000-HP/000-AP lleBlenaP .tseR/elbuorT 123999-HY/999-AYmralAsseruD221000-AH yrellixuAlenaP .tseR/elbuorT 213999-QY/999-PYmralaretfagninepO854000-RO submoC .tseR/elbuorT 003999-JU/999-TUgnisolCtneceR954000-RC.tseR/eruliaFMLT153100-RL/100-TL)edoCeciloP(enoZssorC mralA 931000-VB 2eniLMLT .tseR/eruliaF 153200-RL/200-TL.tser/mralAdecroFrooD324ZZZ-RD/ZZZ-FDlarotseRCTF453000-KYgnolootneporooD .tser/mrala 624ZZZ-HD/ZZZ-NDlluFraeNreffuB226000-LJ.tser/repmatmetsyslareneG731000-RT/000-ATtsetmetsySresU106000-XRtuokcoldapyeK164000-AJtseTcidoireP206000-PR.tser/mralaeriw-2011999-HF/999-AFtseTSKNIL306000-XT.tser/mralawolfretaW011899-HS/899-AS.tseR/tluaFdnuorG041000-RU/000-SU.tser/elbuorteriw-2373999-JF/999-TFnidaeLSLD726000-BR.tser/elbuortwolfretaW002899-JS/899-TStuodaeLSLD826000-SRnigebtseteriF406000-IFnIdaeLrellatsnI854000-BLdnetseteriF406000-KFtuOdaeLrellatsnI854000-SLssapybnu.ssapyberiF175ZZZ-UF/ZZZ-BFycneuqnileDgnisolC456000-DCsgnisolC104UUU-LCtseTklaW delbanE706000-ST0001-921gnisolC104UUU-LCtseTklaW delbasiD 706000-ETgnisolClaitraP054000-WC metsySlareneG .tseR/elbuorT 003000-XY)deludehcS(citamotuA gnisolC 304000-AC woleciveDlareneG .tseR/yrettaB 203 ZZZ-RX/TX 409-109-RX/TX 639-129-RX/TXnoitallecnaCmrAotuA504000-EC mmoCeludoMneG .tseR/tluaF 033000-RE/000-TE
noitinifeDenoZ DItcatnoC .tseR/mlAenoZ **sedoCpeRotuAAIS .tseR/mlAenoZyrallixuA,yaleDdradnatS ,roiretnI,tnatsnI,yaleD roiretnI,yaleDroiretnI yawA/yatSyaleD,yawA/yatS031ZZZ-HB/ZZZ-AB,eriFdeyaleD,eriFdradnatS eriFyfireVotuA 011ZZZ-RF/ZZZ-AFwolfretaW011ZZZ-HS/ZZZ-ASyrosivrepuSeriF002ZZZ-RF/ZZZ-SFyrosivrepuSruoH42041ZZZ-RU/ZZZ-SUruoH42,lleBruoH42 rezzuBruoH42,rezzuB/lleB 031ZZZ-HB/ZZZ-ABlacinhceTruoH42041ZZZ-HU/ZZZ-AUsaGruoH42151ZZZ-HG/ZZZ-AGtaeHruoH42851ZZZ-HK/ZZZ-AKlacideMruoH42001ZZZ-HM/ZZZ-AMycnegremEruoH42021ZZZ-HQ/ZZZ-AQretaWruoH42451ZZZ-HW/ZZZ-AWezeerFruoH42041ZZZ-HZ/ZZZ-AZpudloHruoH42221ZZZ-HH/ZZZ-AHcinaPruoH42021ZZZ-HP/ZZZ-APruoH42gnihctaL031ZZZ-HB/ZZZ-ABAppendix B - Zone Reporting CodesFor notes on Contact ID and SIA reporting codes, see Appendix A.S** ZZZ = zones 001-12818
How to Contact Us:SalesFor information about additional products, please call our sales number: 1-800-418-7618, fax us at 416-665-4222 or e-mail us at sales@sur-gard.com.Technical SupportIf you have questions or problems when using this product, you can call Sur-Gard technical support. If you are withinthe United States, or Canada, you can get support by dialing 1-800-503-5869 or e-mail us at support@sur-gard.com.InternetVisit our new Sur-Gard WWW site. You can search the SG technical information database and read information aboutour new products as well as send us any questions you may have. Our World Wide Web address ishttp://www.sur-gard.com.Limited WarrantySG Wireless Communications warrants that for a period of sixty months from the date of purchase, the product shall be free of defectsin materials and workmanship under normal use and that in fulfillment of any breach of such warranty, SG Wireless Communicationsshall, at its option, repair or replace the defective equipment upon return of the equipment to its repair depot. This warranty appliesonly to defects in parts and workmanship and not to damage incurred in shipping or handling, or damage due to causes beyond thecontrol of SG Wireless Communications, such as lightning, excessive voltage, mechanical shock, water damage, or damage arising outof abuse, alteration or improper application of the equipment.The foregoing warranty shall apply only to the original buyer, and is and shall be in lieu of any and all other warranties, whether expressedor implied and of all other obligations or liabilities on the part of SG Wireless Communications. This warranty contains the entire warranty.SG Wireless Communications neither assumes, nor authorizes any other person purporting to act on its behalf to modify or to changethis warranty, nor to assume for it any other warranty or liability concerning this product.In no event shall SG Wireless Communications be liable for any direct, indirect or consequential damages, loss of anticipated profits,loss of time or any other losses incurred by the buyer in connection with the purchase, installation or operation or failure of this product.WarningSG Wireless Communications recommends that the entire system be completely tested on a regular basis. However, despitefrequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product to failto perform as expected.
© 2000 SG Wireless CommunicationsA Division of the SafeLink CorporationToronto, Ontario CanadaTel:(416) 665-4494Fax:(416) 665-4222Toll Free: 1-800-418-7618www.sur-gard.com 29003617 R002Printed in Canada

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