Digital Security Controls SKYROUTE SKYROUTE, SKYROUTE MAX or SKYROUTE UT User Manual LINKS2150 v1 4W im na 29004010 r1

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Skyroute
Skyroute UT
Skyroute max
WARNING: You must be enrolled with Connect 24
before activating this unit. Call 1-888-251-7458 in
the U.S. or 1-888-955-5583 in Canada
Installation
Manual
Version 1.0
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved by SG Wireless Communications could void your authority to
use this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 and Part 22 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Re-orient the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
The user may find the following booklet prepared by the FCC useful: “How to Identify and Resolve Radio/Television Interference Problems”. This booklet is available from the U.S. Government Printing Office, Washington D.C. 20402, Stock # 004-000-00345-4.
INDUSTRY CANADA COMPLIANCE STATEMENT
This Class B digital apparatus meets all requirements of the Canadian interference-causing equipment regulations.
Cet appareil numérique de la Classe B respecte toutes les exigences de règlement sur le matériel brouilleur du Canada.
WARNING:To satisfy FCC RF exposure requirements for mobile transmitting
devices, a separation distance of 30 cm or more should be maintained
between the antenna of this device and persons during device operation. To
ensure compliance, operations at closer than this distance is not
recommended.
Table of Contents
Contents
ii
Important Information ................................................. ii
Skyroute max Glossary of Terms
ii
Introducing the Skyroute max Transceiver
Specifications .............................................................. 1
Communications Method ............................................ 1
Dual Path Communications ......................................... 1
Antenna ....................................................................... 1
RF Power Output ......................................................... 1
Power Supply Ratings .................................................. 1
Dimension ................................................................... 1
Weight ......................................................................... 1
Operating Temperature .................................................. 1
How the Skyroute max Transceiver Works
Cellemetry Communication ............................................ 1
Installation
Mounting the Skyroute max Transceiver .......................... 2
Combus Connection ....................................................... 2
Bell IN Terminal ............................................................. 2
Bell OUT Terminal .......................................................... 2
Tamper Terminal ........................................................... 2
Secure Installation ......................................................... 2
Connection Diagram ...................................................... 2
STEP 1 - Location of the Skyroute max Unit
Relocating the Antenna
Mounting the Antenna ................................................... 3
Relocating the Skyroute max Transceiver
Skyroute max Transceiver Trouble Supervision
STEP 2 - Enrolling Skyroute max with 4020
STEP 3 - Defaulting the Skyroute max
Generic Reporting
Description ................................................................... 5
Normal Alarm Condition ................................................ 5
Notice .......................................................................... 5
STEP 4 - Programming Sections
Configuration Options - Section [006] ............................. 6
Skyroute max Transceiver SID (System ID) - Section [007] . 6
Skyroute max Test Time - Section [010] ........................... 6
Test Transmission Day Mask - Section [011] .................... 6
STEP 5 - Activating the Skyroute max Transceiver
Calling Connect24 ......................................................... 6
Transmitting and Receiving ............................................. 6
Testing Your Control to the Central Station
Skyroute max Programming with PC4020
[00][18]Skyroute max Programming
[00][18] Skyroute max Programming .............................. 7
[006]Skyroute max Configuration Options ....................... 7
[007Home SID Number .................................................. 7
[010]Skyroute max Test Time ......................................... 7
[011]Test Transmission Day Mask ................................... 7
[013]Skyroute max Test Rates ........................................ 7
Sections [030]-[047] ..................................................... 8
Skyroute max Transceiver Trouble Shooting
12
Antenna Relocation Diagram
13
Supervised Power Supply Connection Diagram
14
Standard Connection with PC4020
15
For Your Records
16
Appendix A – Reporting Codes for SIA and Contact ID
17
Appendix B - Zone Reporting codes
18
Limited Warranty
BACK
Contents
Important Information
Warning
This manual is based on the production version of the included
wireless device. Software changes may have occurred after the
revision of this manual.
Only use the antenna provided by DSC / Sur-Gard. The use of any
other type will invalidate the warranty and may be dangerous.
Caution
For customer support please call Sur-Gard technical information
at 1-800-503-5869 or e-mail us at support@sur-gard.com.
Customer Service
Any changes or modifications not expressly approved in this
document could void your warranty for this equipment and void
your authority to use this equipment.
Skyroute max Tranceiver Glossary of Terms
Registration
The following is a description of various terms used with
regards to cellemetry technology.
A transmission that is sent from the Cellemetry radio to the
Cellemetry Gateway.
Electronic Serial Number (ESN)
The ESN is used to carry data information in a Cellemetry
Network
System Identification Number (SID)
Mobile Identification Number (MIN)
Switch Number (SNO)
A 10 digit decimal number used for registrations and pages.
Switch number the Cellemetry radio uses to transmit pages to
the Cellemetry gateway.
Identification of the Cellemetry Provider.
Page
Clearing House
A transmission that is sent from the Cellemetry Gateway to the
Cellemetry radio.
The clearing house is a routing center that automatically forwards
data between Skyroute max transmitters and central stations.
ii
Introducing the Skyroute max Transceiver
The Skyroute max transceiver offers a new wireless communication method for the transmission of event information using the
Cellemetry service. Events are transmitted from the Skyroute max
transceiver via the Cellemetry network to the clearing house and
then to the Central Station in a fast, reliable manner. Skyroute max
has been designed for simple and straightforward installation.
Using the Combus technology, wiring connections are made
directly between Skyroute max and the security control panel.
• Extension Kits available:
LAE – 3 The 3 Foot Antenna Kit for Skyroute max
Transceiver
LAE – 15 The 15 Foot Antenna Kit for Skyroute max
Transceiver
LAE – 25 The 25 Foot Antenna Kit for Skyroute max
Transceiver
RF Power Output
• 3.0 Watts maximum
Specifications
Compatible Control Panels
Power Supply Ratings
• DSC PC4020 software version v3.2 or higher
• 12 VDC @30mA, from Panel Combus
• 12 VDC, from Bell Circuit
Current in Standby 90mA
Current when Receiving 135mA
Current when Transmitting 1.3A
• For DSC PC4020 the required minimum transformer is a
16VAC 40 VA. The minimum Battery requirement is 12Vdc
7 Ah.
Communication Method
• AMPS Control Channel
Dual Path Communications
• The system can be used as the sole method of
communication to the monitoring station or as a dual
transmission path with the standard land line.
Please contact your monitoring station on
dual signal communication.
Dimension
• 3.5” x 4.6” x 1.8” (85 mm x 115 mm x 45 mm)
Antenna
Weight
• 3 dB gain, TNC connector
• 0.5 lbs. (0.2 kg)
Operating Temperature
• 0oC - 49oC (32oF - 120oF)
• 90% humidity, non condensating
How the Skyroute max Transceiver Works
Cellemetry Communication
The Skyroute max transceiver communicates using the control
channel of the existing cellular network. Signals are routed to the
Cellemetry gateway via the SS7 cellular network. A clearing house
then receives the signals and forwards the events to the central station.
Upon receiving an acknowledgement signal from the central station,
the clearing house then returns a confirmation of delivery signal to the
Skyroute max transceiver over the network. For transmission sequence
see drawing below:
Installation
It is mandatory that the power be removed from the
system before any wiring changes are performed on the
Skyroute max module. Neglecting to do so will result in
damage to the Cellemetry modem.
that would usually connect to the control panel BELL+
terminal. This output is powered through the 5A fuse for
protection of the radio transmitting power.
Tamper Terminal
Mounting the Skyroute max Transceiver
Connect TAM and COM to a normally closed switch that will
be used to monitor tamper. If no tamper switch is desired, place
a wire between TAM and COM.
The Skyroute max transceiver can be mounted in the upper right
hand corner of the panel’s cabinet through the knock out. The
Skyroute max transceiver case attaches to the panel’s cabinet
through the use of clips and two screws.
Secure Installation
For a secure installation, the Skyroute max transceiver module and
its host panel must be locked and protected. An instant trip IR sensor
would be the most appropriate for supervision of the panel. A
cabinet tamper switch connected to the TAM terminal of the
Skyroute max transceiver is also suggested.
Combus Connection
The Skyroute max transmitter has 4 terminals marked red, black,
yellow and green. Connect these four terminals to the 4 terminals
on the main control panel marked COMBUS (red, blk, yel and grn).
Bell IN Terminal
This terminal is used to power the cellemetry modem. This
connects to the BELL + on the control panel. No other wire should
be connected to the Bell+ of the control panel.
An extra power supply can be used to power the modem if it is
not located near the main control panel or where the
system cannot provide enough power for the transmissions. Connect the positive of the power supply to the BELL
IN and the negative to the COM to ensure proper grounding.
Relocating the Antenna
If a suitable location is not available for proper Cellemetry
coverage, obtain an Antenna Extension Bracket kit from your
DSC/Sur-gard supplier. Each kit contains an extension
Bell OUT Terminal
This terminal is used to power the siren or any other devices
Connection Diagram
As indicated, the Skyroute
max unit is a combus unit,
which can be located away
from the control when
required to provide
maximum signal strength.
STEP 1
Location of the Skyroute max Unit
It is very important to determine the best location for maximum signal strength.
Verify signal strength prior to installation!
LED 1: Good signal strength
LED 2: Acceptable signal strength
LED 3: Poor signal strength
LED 4: One blink = Transmit TX
Two blinks = Receive RX
LED 5: Status (number of blinks)
1: Normal (activated)
2: Radio not power-up
3: Failed self-test
4: No cell network
5: Fail to communicate
6: Ready to activate
8: Unit not enrolled with 4020
12V7AhBattery
cable, a mounting bracket, instructions, and all required
hardware. Three lengths of extension cable are available:
Extension Kit
LAE-3
testing. If the test is successful, permanently secure the
mounting bracket and antenna at the new location.
Length of cable
Mounting the Antenna
3 feet (0.91 m)
LAE-15
15 feet (4.57 m)
LAE-25
25 feet (7.62 m)
NOTE: The antenna should always be attached to the
Skyroute max Transceiver for proper operation. The unit
will not function properly if the antenna is not installed.
Only use the Extension Kits to extend the mounting range
of the antenna. Do not cut or splice the extension cable.
The maximum distance between the Skyroute max transceiver and the antenna is 25 feet (7.62 m) as obtained by
using the LAE-25 Extension Kit. Make sure the antenna is in
a physically secured location to avoid tampering.
Secure the TNC connector from the Extension Kit to the
mounting bracket, ensuring that the star washers make
solid electrical contact with the mounting bracket.
Remove the antenna from the Skyroute max module and
connect the extension cable to the TNC connector on the
module. Secure the antenna to the TNC connector mounted
on the Extension Kit Mounting Bracket. Locate the mounting bracket and antenna away from possible sources of
electrical interference. Moving the antenna just a short
distance will likely be adequate. Temporarily secure the
mounting bracket in the new location and proceed with
Relocating the Skyroute max Transceiver
Since the Skyroute max transceiver is a Combus accessory, it is possible to relocate the module up to 1000 feet from the main control
panel when the panel is not located in a good cellemetry coverage area (a control panel installed in a vault for example). When relocating
the module, follow theses rules:
• Maximum of 1000 feet from the main control. Combus (Red, Black, Yellow, Green) from the panel to the Skyroute max
transceiver.
• A supervised power supply 12V@1A (like the PC4204) must be used (see diagram on page 14).
• The power supply (+ positive) is connected to the Skyroute max transceiver (BELL IN) terminal and the power supply
(–negative) to the Skyroute max transceiver (COM) terminal.
• The cabinet must be installed in a secure location and should have a tamper circuit connected to the Skyroute max (TAM and
COM) terminals.
Skyroute max Transceiver Trouble Supervision
The Skyroute max transceiver automatically monitors its operation and indicates trouble conditions by flashing LED5 on the circuit
board. LED5 normally flashes once every 2 seconds when the Skyroute max transceiver is on stand-by (ready to transmit) mode. Troubles
are indicated when LED5 flashes more than once every 2 seconds. Shown below is the number of flashes used to indicate each trouble
condition.
Number
of Flashes
Function of Flashes
Radio is operating normally
Radio is not powered, or not responding
Failed selftest
Service is not available
Failure to communicate
Ready to activate
Module not enrolled with panel
(1) Radio is operating normally: Skyroute max transceiver is ready to transmit.
(2) Radio not powered or not responding: Skyroute max transceiver initialization of Cellemetry modem has failed.
(3) Failed self-test: A self-test of the Cellemetry module has failed.
(4) Service not available: The Cellemetry modem has failed to register with the cellular network.
(5) Failure to communicate: A signal has not been successfully communicated to the central station.
(6) Not connected to clearing house: The Skyroute max transceiver has not been activated.
(8) Module not enrolled with panel: The Skyroute max transceiver is not addressed by the control panel.
STEP 2
Enrolling Skyroute max with PC4020
Once all the wiring is complete, you must enroll the module:
1. Enter installer’s programming by pressing [*][8][Installer’s Code]
2. Scroll to “Module Hardware” and press the [*] key.
3. Scroll to “Enroll Module” and press the [*] key.
4. Scroll through the different modules until “Alternate Comms” is displayed. Press the [*] key.
5. The message “Create Tamper on Desired Unit” will be displayed. To create the required tamper, secure the tamper zone on
the module and then open it. The transition from secure to violated enrolls the module. After this is done, the keypad will
display the module number and confirm enrollment “Alternate Comms Mod 01 Enrolled”.
For more information regarding module enrollment, see the control panel Installation Manual.
STEP 3
Defaulting the Skyroute max
A default is performed by entering installers programming, [*][8][Installers Code]. Entering section [00][18] will enter the Skyroute max
programming, by entering [00] or [22] in subsection [099] the Skyroute max will be defaulted.
[00] defaults the unit into full reporting.
[22] defaults the unit into generic reporting.
Generic Reporting
Description
The unit can be set to Full Reporting, or Generic Only. This is to be used on systems that have a telephone line as the primary means of communication
and Skyroute max as a redundant. This option is not meant to make the Skyroute max a back-up unit, but to avoid duplicate signals and large delays
between signals at the central station. The only zone signals affected are Burglary. The system has one timer for each partition, the time is 5 minutes.
Normal Alarm condition
General reporting will send a generic alarm signal to the central station via the Cellemetry network when a burglary signal is generated. If
multiple burglaries are activated, the first will trigger the unit to transmit the associated generic signal. Once the Skyroute max has transmitted
the generic signal it ignores all other burglary alarms on the system for a period of 5 minutes. The Skyroutemax unit will ignore any other burglary
alarms that trigger the general transmission during the period the timer is active. If a new alarm of another type (trouble) is triggered then the signal
is sent immediately with the corresponding zone number. After the timer has elapsed the unit will then resume standard operation. If a new burglary
alarm occurs after the timer has expired, the sequence restarts. All other events will be transmitted via the unit if the appropriate toggle options are
enabled. This is accomplished by defaulting the Skyroute max with a [22] at subsection [099]
Notice
A system default must be performed before activation. This is necessary to configure the communication format.
NOTE-When the system is defaulted for Generic Reporting the transmission options are as follows. If a signal group
is required, activate the corresponding option.
[030] SYSTEM EVENTS (PARTITION 0) TRANSMISSION OPTIONS SECTION A
Default
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option 8
Option ON
Alarms
Alarm Restorals
Tampers
Tamper Restorals
Closings
Openings
Maintenance Alarms
Maintenance Alarm Restorals
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
[031] SYSTEM EVENTS (PARTITION 0) TRANSMISSION OPTIONS SECTION B
Default
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option 8
Option ON
Trouble
Trouble Restorals
Bypass
Unbypass
Supervisory Alarm
Supervisory Restoral
Access Control
Miscellaneous
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
STEP 4
Programming Sections
All programming on the Skyroute max transceiver is done in the installer’s programming mode. Refer to the control panel’s Installation Manual
for instructions on how to enter installer’s programming. From installer’s programming, enter section [00][18] to go to the Skyroute max
programming sections.
Configuration Options……………………………………Section [006]
ChannelAenable/disable…………..option[1]
This option must be selected when the Cellemetry provider is an “A” side carrier.
Channel B enable/disable…………..option[2]
This option must be selected when the Cellemetry provider is a “B” side carrier.
Home System only enable/disable…option[3]
This option must be programmed to ensure that the Skyroute max transceiver is communicating using the proper carrier. When
selected, the transceiver will only use towers with the same SID (as programmed in section [007]).
To Activate the Skyroute max Module in Home Mode
1. Select a channel, A or B, in address [006] (Option 1 or 2)
2. Program FF into section[099] to restart the unit
3. Wait for signal strength.
4. Enter in address [007] the Home SID number in hexadecimal format.
5. Select Home Mode (Option 3) and deactivate A or B channel in address [006].
Note: A restart of the unit is required when changes are made in section [006] . To perform the restart programm FF into
section[099]
Skyroute max Transceiver SID (System ID)…………………..Section [007]
Please refer to the SID table included with the Skyroute max Module to find out the SID number for your area.
Skyroute max Test Time………………………………...………Section [010]
Enter in this section the time of the day (24 hour format) that you want the test transmission to be sent.
NOTE: Keypad will display ENT HEX. Simply enter value from 0000 to 2359.
Test Transmission Day Mask…………………….……….Section [011]
Select in this section the day of the week you want the test transmission to be sent.
Activating
STEP 5 the Skyroute max Transceiver
Before activating the Skyroute max transceiver, ensure that the control panel is wired, programmed and operating properly.
Make sure that the Skyroute max transmitter is properly connected to the Combus and to the bell positive circuit. When power
is applied to the system, the Skyroute max will perform self-diagnostics for a few seconds, before giving visual feedback
by indicating signal strength on LED1, LED2 or LED3. A complete default of the Skyroute max module should always be
performed before any other programming is done. See Default section for details.
Calling Connect 24
Once the Skyroute max transceiver is indicating the signal strength of the network, and the status indicator (LED5) is
blinking 6 times (not connected to the clearing house), you are ready to call Connect 24’s Voice Response Unit. Follow
the voice prompt and when asked to perform a test, press on SW1 on the Skyroute max transceiver to transmit a test
signal. When transmitting, LED4 blinks once. If the test is successful, the VRU will give you a confirmation and LED5 will
then blink steady every second. Refer to the Connect24 information package for more information on the activation
process.
Phone number for VRU: CANADA: 1-877-759-7688
U.S.: 1-888-251-7554
NOTE: The confirmation of a successful test from Connect 24 does not guarantee proper transmission of event to your
central station. You must perform normal tests with your monitoring station after activation with Connect 24.
Transmitting and Receiving
LED4 on the Skyroute max module will blink once (1) to indicate the Cellular Tower has received the signal. It will blink twice (2)
to indicate the Alarm Central Station has received and acknowledged the signal.
Testing Your Control to the Central Station
Test all zones to your Central Station on the telephone line only. After all zone testing, connect Skyroute max and verify communication to Central Station.
Skyroute max Programming with PC4020
[00][18] Skyroute max Programming
[006] Skyroute max Configuration Options
Default
OFF
I_____I
Option 1
Option ON
A Channel Selected
Option OFF
A Channel Not Selected
ON
I_____I
Option 2
B Channel Selected
B Channel Not Selected
OFF
I_____I
Option 3
Home System Only
Not in Home System Operation
OFF
I_____I
Options 4 to 8
For system use do not modify.
[007] HomeSIDNumber
Default
0000 I_____I_____I_____I_____I
This is the SID (in Hex) of the cellular service that is available
on the current channel.
[010] Skyroute max Test Time
Default
9999
I_____I_____I_____I_____I
0000-2359 (in 24 hour time)
NOTE: Keypad will display ENT HEX. Simply enter value
from 0000 to 2359.
[011] Test Transmission Day Mask
Default
OFF
I_____I
Option 1
Option ON
Test on Sunday
Option OFF
Disabled
OFF
I_____I
Option 2
Test on Monday
Disabled
OFF
I_____I
Option 3
Test on Tuesday
Disabled
OFF
I_____I
Option 4
Test on Wednesday
Disabled
OFF
I_____I
Option 5
Test on Thursday
Disabled
OFF
I_____I
Option 6
Test on Friday
Disabled
Disabled
OFF
I_____I
Option 7
Test on Saturday
OFF
I_____I
Option 8
For Future Use
[013] Skyroute max Test Rates
Default
OFF
I_____I
Option 1
For Future Use
I_____I
Option 2
Daily Test
Disabled
ON
I_____I
Option 3
Weekly Test
Disabled
OFF
I_____I
Options 4 to 8
For Future Use
OFF
Sections [030] to [047] will disable groups of reporting codes.
[030] System Event (Partition 0) Transmission Options Section A
Default
ON
I_____I
Option 1
Option ON
Alarms
Option OFF
Disabled
Disabled
OFF
I_____I
Option 2
Alarm Restorals
OFF
I_____I
Option 3
Tampers
Disabled
OFF
I_____I
Option 4
Tamper Restorals
Disabled
OFF
I_____I
Option 5
Closings
Disabled
ON
I_____I
Option 6
Openings
Disabled
ON
I_____I
Option 7
Maintenance Alarms
Disabled
ON
I_____I
Option 8
Maintenance Alarm Restorals
Disabled
[031] System Events (Partition 0) Transmission Options Section B
Default
ON
ON
OFF
OFF
OFF
OFF
OFF
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Trouble
Trouble Restorals
Bypass
Unbypass
Supervisory Alarm
Supervisory Restoral
Access Control
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
OFF
I_____I
Option 8
Miscellaneous
Disabled
[032] Partition 1 Transmission Options Section A
Default
ON
OFF
OFF
OFF
OFF
ON
ON
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Alarms
Alarm Restorals
Tampers
Tamper Restorals
Closings
Openings
Maintenance Alarms
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
ON
I_____I
Option 8
Maintenance Alarm Restorals
Disabled
[033] Partition 1 Transmission Options Section B
Default
ON
ON
OFF
OFF
OFF
OFF
OFF
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Trouble
Trouble Restorals
Bypass
Unbypass
Supervisory Alarm
Supervisory Restoral
Access Control
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
OFF
I_____I
Option 8
Miscellaneous
Disabled
[034] Partition 2 Transmission Options Section A
Default
ON
OFF
OFF
OFF
OFF
ON
ON
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Alarms
Alarm Restorals
Tampers
Tamper Restorals
Closings
Openings
Maintenance Alarms Disabled
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
ON
I_____I
Option 8
Maintenance Alarm Restorals
Disabled
[035] Partition 2 Transmission Options Section B
Default
ON
ON
OFF
OFF
OFF
OFF
OFF
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Trouble
Trouble Restorals
Bypass
Unbypass
Supervisory Alarm
Supervisory Restoral
Access Control
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
OFF
I_____I
Option 8
Miscellaneous
Disabled
[036] Partition 3 Transmission Options Section A
Default
ON
OFF
OFF
OFF
OFF
ON
ON
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Alarms
Alarm Restorals
Tampers
Tamper Restorals
Closings
Openings
Maintenance Alarms
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
ON
I_____I
Option 8
Maintenance Alarm Restorals
Disabled
[037] Partition 3 Transmission Options Section B
Default
ON
ON
OFF
OFF
OFF
OFF
OFF
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Trouble
Trouble Restorals
Bypass
Unbypass
Supervisory Alarm
Supervisory Restoral
Access Control
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
OFF
I_____I
Option 8
Miscellaneous
Disabled
[038] Partition 4 Transmission Options Section A
Default
ON
OFF
OFF
OFF
OFF
ON
ON
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Alarms
Alarm Restorals
Tampers
Tamper Restorals
Closings
Openings
Maintenance Alarms
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
ON
I_____I
Option 8
Maintenance Alarm Restorals
Disabled
[039] Partition 4 Transmission Options Section B
Default
ON
ON
OFF
OFF
OFF
OFF
OFF
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Trouble
Trouble Restorals
Bypass
Unbypass
Supervisory Alarm
Supervisory Restoral
Access Control
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
OFF
I_____I
Option 8
Miscellaneous
Disabled
[040] Partition 5 Transmission Options Section A
Default
ON
OFF
OFF
OFF
OFF
ON
ON
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Alarms
Alarm Restorals
Tampers
Tamper Restorals
Closings
Openings
Maintenance Alarms
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
ON
I_____I
Option 8
Maintenance Alarm Restorals
Disabled
[041] Partition 5 Transmission Options Section B
Default
ON
ON
OFF
OFF
OFF
OFF
OFF
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Trouble
Trouble Restorals
Bypass
Unbypass
Supervisory Alarm
Supervisory Restoral
Access Control
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
OFF
I_____I
Option 8
Miscellaneous
Disabled
[042] Partition 6 Transmission Options Section A
Default
ON
OFF
OFF
OFF
OFF
ON
ON
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Alarms
Alarm Restorals
Tampers
Tamper Restorals
Closings
Openings
Maintenance Alarms
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
ON
I_____I
Option 8
Maintenance Alarm Restorals
Disabled
[043] Partition 6 Transmission Options Section B
Default
ON
ON
OFF
OFF
OFF
OFF
OFF
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Trouble
Trouble Restorals
Bypass
Unbypass
Supervisory Alarm
Supervisory Restoral
Access Control
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
OFF
I_____I
Option 8
Miscellaneous
Disabled
[044] Partition 7 Transmission Options Section A
Default
ON
OFF
OFF
OFF
OFF
ON
ON
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
I_____I
Option 1
Option 2
Option 3
Option 4
Option 5
Option 6
Option 7
Option ON
Alarms
Alarm Restorals
Tampers
Tamper Restorals
Closings
Openings
Maintenance Alarms
Option OFF
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
ON
I_____I
Option 8
Maintenance Alarm Restorals
Disabled
10
[045] Partition 7 Transmission Options Section B
Default
ON
I_____I
Option 1
Option ON
Trouble
Option OFF
Disabled
ON
I_____I
Option 2
Trouble Restorals
Disabled
OFF
I_____I
Option 3
Bypass
Disabled
OFF
I_____I
Option 4
Unbypass
Disabled
Disabled
OFF
I_____I
Option 5
Supervisory Alarm
OFF
I_____I
Option 6
Supervisory Restoral Disabled
OFF
I_____I
Option 7
Access Control
Disabled
OFF
I_____I
Option 8
Miscellaneous
Disabled
[046] Partition 8 Transmission Options Section A
Default
ON
I_____I
Option 1
Option ON
Alarms
Option OFF
Disabled
OFF
I_____I
Option 2
Alarm Restorals
Disabled
OFF
I_____I
Option 3
Tampers
Disabled
OFF
I_____I
Option 4
Tamper Restorals
Disabled
OFF
I_____I
Option 5
Closings
Disabled
ON
I_____I
Option 6
Openings
Disabled
ON
I_____I
Option 7
Maintenance Alarms
Disabled
ON
I_____I
Option 8
Maintenance Alarm Restorals
Disabled
[047] Partition 8 Transmission Options Section B
Default
ON
I_____I
Option 1
Option ON
Trouble
Option OFF
Disabled
I_____I
Option 2
Trouble Restorals
Disabled
ON
OFF
I_____I
Option 3
Bypass
Disabled
OFF
I_____I
Option 4
Unbypass
Disabled
OFF
I_____I
Option 5
Supervisory Alarm
Disabled
OFF
I_____I
Option 6
Supervisory Restoral
Disabled
OFF
I_____I
Option 7
Access Control
Disabled
OFF
I_____I
Option 8
Miscellaneous
Disabled
NOTE: Default must be performed before activating the Skyroute max
[099] Section [099] is for software defaulting of the Skyroute max
Default
63
I_____I____I
*Entering 00 will cause a software default of the Skyroute max
*Entering 22 will cause a software default of the Skyroute max to Generic reporting
*Entering FF will cause restart of the Skyroute max transceiver
11
Skyroute max Transceiver Trouble Shooting
1. Check all Wiring
A. Make sure all the Combus connections are correct.
B. Make sure Bell+ is connected to the BELL IN of the Skyroute max module.
2. Check LED 5
A.Check number of flashes on LED 5. If LED flashes more than once every second, refer to the above table.
B. 6 flashes means not connected to the clearing house. A failed activation attempt, reactivate.
4. If LED 5 flashes once every second, yet Skyroute max transceiver does not communicate to clearing house, call
Technical Support at 1-800-503-5869 or e-mail us at support@sur-gard.com.
5. Before contacting Technical Support, Please have the following information ready: MIN number of the Skyroute max
unit; SID and Installer numbers.
Problem:
• Skyroute max unit displays poor signal strength.
Solution:
• Relocate either the Skyroute max transmitter or the antenna to a higher location in the premise.
• Remove the Skyroute max transmitter from any environmental interference such as high-power AC
power lines, large pieces of metal ductwork that can act as RF shielding.
• Try the YAGI antenna
Problem:
• Skyroute max transmitter unit has good signal strength but it is not transmitting the signals.
Solution:
• Verify the wiring between the Alarm Conrtol Panel and the Skyroute max Transmitter.
• Make sure that the Alarm Control Panel that the Skyroute max transmitter is connected to has the
correct power requirement (16Vac 40VA transformer and 12Vdc 7Ah battery).
Problem:
• The Skyroute max transmitter was Activated, but a chip upgrade was performed; now the Skyroute max
transmitter LED 5 is flashing 6 times.
Solution:
• Please call Technical Support at 1-800-503-5869 and they will be able to provide the
programming to be done.
Problem:
• The Skyroute max transmitter does not show any signal strength.
Solution:
• Verify the programming within the Skyroute max transmitter, making sure that the correct channel
has been selected.
Problem:
• The Skyroute max transmitter has good signal strength, but LED 5 is flashing 6 times
(Not connected to clearing house)
Solution:
• Call into the VRU and activate the unit. Please make sure you have your Dealer
Confirmation Form.
12
Antenna Relocation
WARNING
Remove all AC power and
battery from main control
before wiring the Skyroute max
module, or damage to the
unit will occur
13
Supervised Power Supply Connection
WARNING
Remove all AC power and
battery from main control
before wiring the Skyroute max
module, or damage to the
unit will occur
4204
14
Standard Connection with PC4020
WARNING
Remove all AC power and
battery from main control
before wiring the Skyroute max
module, or damage to the
unit will occur
15
For Your Records
Location
Skyroute max MIN Number
Rate Plan
Central Station
Account Number
Test Time and Day
Additional Notes
16
Appendix A - Reporting codes for SIA and Contact ID
Reporting Code
Contact ID
SIA Auto Rep
Codes**
Reporting Code
Contact ID
SIA Auto Rep
Codes**
Zone Alar ms
Partition Closing
456
CG-PPP
Zone Restorals
Openings
401
OP-UUU
Zone Trouble/Tamper
Opening 129-1000
401
OP-UUU
Special Opening
401
OP-000
Zone Fault
Automatic
(Scheduled)
Opening
403
OA-000
Zone Fault Rest.
Partition Opening
402
OG-PPP
[F] Key Alar m/Rest.
110
FA-000/FH-000
Battery
Trouble/Rest.
302
YT-000/YR-000
[A] Key Alar m/Rest.
100
MA-000/MH-000
AC Line
Trouble/Rest.
301
AT-999/AR-999
[P] Key Alar m/Rest.
120
PA-000/PH-000
Panel Bell
Trouble/Rest.
321
YA-999/YH-999
Duress Alar m
122
HA-000
Panel Auxillery
Trouble/Rest.
312
YP-999/YQ-999
Opening after alar m
458
OR-000
Combus
Trouble/Rest.
300
UT-999/UJ-999
Recent Closing
459
CR-000
TLM Failure/Rest.
351
LT-001/LR-001
Cross Zone (Police Code)
Alar m
139
BV-000
TLM Line2
Failure/Rest.
351
LT-002/LR-002
Door Forced Alar m/rest.
423
DF-ZZZ/DR-ZZZ
FTC Restoral
354
YK-000
Door open too long
alar m/rest.
426
DN-ZZZ/DH-ZZZ
Buf fer Near Full
622
JL-000
General system tamper/rest.
137
TA-000/TR-000
User System test
601
RX-000
Keypad lockout
461
JA-000
Periodic Test
602
RP-000
2-wire alar m/rest.
110
FA-999/FH-999
LINKS Test
603
TX-000
Water flow alar m/rest.
110
SA-998/SH-998
Ground Fault/Rest.
140
US-000/UR-000
Zone Trouble/Tamper Rest.
see Appendix B "Zone Reporting Codes"
2-wire trouble/rest.
373
FT-999/FJ-999
DLS Lead in
627
RB-000
Water flow trouble/rest.
200
ST-998/SJ-998
DLS Lead out
628
RS-000
Fire test begin
604
FI-000
Installer Lead In
458
LB-000
Fire test end
604
FK-000
Installer Lead Out
458
LS-000
Fire bypass.unbypass
571
FB-ZZZ/FU-ZZZ
Closing Delinquency
654
CD-000
Closings
401
CL-UUU
Walk Test
Enabled
607
TS-000
Closing 129-1000
401
CL-UUU
Walk Test
Disabled
Partial Closing
450
CW-000
General System
Trouble/Rest.
300
YX-000
Automatic (Scheduled)
Closing
403
CA-000
General Device low
Battery/Rest.
302
XT/XR-ZZZ
XT/XR-901-904
XT/XR-921-936
Auto Ar m Cancellation
405
CE-000
Gen Module Comm
Fault/Rest.
330
ET-000/ER-000
607
TE-000
* A/R = alarms/restorals; O/C = openings/closings; O = other
**PPP = partition number; UUU = user number (user 1000=999); ZZZ = zone number
17
Appendix B - Zone Reporting Codes
For notes on Contact ID and SIA reporting codes, see Appendix A.
Zone Definition
Contact ID
Zone Alm/Rest.
SIA Auto Rep Codes**
Zone Alm/Rest.
Standard Delay, Auxillary
Delay, Instant, Interior,
Interior Delay, Interior
Stay/Away, Delay Stay/Away
130
BA-ZZZ/BH-ZZZ
Standard Fire, Delayed Fire,
Auto Verify Fire
110
FA-ZZZ/FR-ZZZ
Water flow
110
SA-ZZZ/SH-ZZZ
Fire Supervisory
200
FS-ZZZ/FR-ZZZ
24 Hour Supervisory
140
US-ZZZ/UR-ZZZ
24 Hour Bell, 24 Hour
Bell/Buzzer, 24 Hour Buzzer
130
BA-ZZZ/BH-ZZZ
24 Hour Technical
140
UA-ZZZ/UH-ZZZ
24 Hour Gas
151
GA-ZZZ/GH-ZZZ
24 Hour Heat
158
KA-ZZZ/KH-ZZZ
24 Hour Medical
100
MA-ZZZ/MH-ZZZ
24 Hour Emergency
120
QA-ZZZ/QH-ZZZ
24 Hour Water
154
WA-ZZZ/WH-ZZZ
24 Hour Freeze
140
ZA-ZZZ/ZH-ZZZ
24 Hour Hold up
122
HA-ZZZ/HH-ZZZ
24 Hour Panic
120
PA-ZZZ/PH-ZZZ
Latching 24 Hour
130
BA-ZZZ/BH-ZZZ
S** ZZZ = zones 001-128
18
Limited Warranty
SG Wireless Communications warrants that for a period of sixty months from the date of purchase, the product shall be free of defects
in materials and workmanship under normal use and that in fulfillment of any breach of such warranty, SG Wireless Communications
shall, at its option, repair or replace the defective equipment upon return of the equipment to its repair depot. This warranty applies
only to defects in parts and workmanship and not to damage incurred in shipping or handling, or damage due to causes beyond the
control of SG Wireless Communications, such as lightning, excessive voltage, mechanical shock, water damage, or damage arising out
of abuse, alteration or improper application of the equipment.
The foregoing warranty shall apply only to the original buyer, and is and shall be in lieu of any and all other warranties, whether expressed
or implied and of all other obligations or liabilities on the part of SG Wireless Communications. This warranty contains the entire warranty.
SG Wireless Communications neither assumes, nor authorizes any other person purporting to act on its behalf to modify or to change
this warranty, nor to assume for it any other warranty or liability concerning this product.
In no event shall SG Wireless Communications be liable for any direct, indirect or consequential damages, loss of anticipated profits,
loss of time or any other losses incurred by the buyer in connection with the purchase, installation or operation or failure of this product.
Warning
SG Wireless Communications recommends that the entire system be completely tested on a regular basis. However, despite
frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product to fail
to perform as expected.
How to Contact Us:
Sales
For information about additional products, please call our sales number: 1-800-418-7618, fax us at 416-665-4222 or email us at sales@sur-gard.com.
Technical Support
If you have questions or problems when using this product, you can call Sur-Gard technical support. If you are within
the United States, or Canada, you can get support by dialing 1-800-503-5869 or e-mail us at support@sur-gard.com.
Internet
Visit our new Sur-Gard WWW site. You can search the SG technical information database and read information about
our new products as well as send us any questions you may have. Our World Wide Web address is
http://www.sur-gard.com.
© 2000 SG Wireless Communications
A Division of the SafeLink Corporation
Toronto, Ontario Canada
Tel:(416) 665-4494
Fax:(416) 665-4222
Toll Free: 1-800-418-7618
www.sur-gard.com
29003617 R002
Printed in Canada

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