HBR Guide To Better Business Writing
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Page Count: 241 [warning: Documents this large are best viewed by clicking the View PDF Link!]
- Copyright
- What You'll Learn
- Contents
- Introduction
- Section 1: Delivering the Goods Quickly and Clearly
- Ch 1: Know why you're writing
- Ch 2: Understand your readers
- Ch 3: Divide the writing process into four separate tasks
- Ch 4: Before writing in earnest, jot down your three main points--in complete sentences
- Ch 5: Write in full--rapidly
- Ch 6: Improve what you've written
- Ch 7: Use graphics to illustrate and clarify
- Section 2: Developing Your Skills
- Ch 8: Be relentlessly clear
- Ch 9: Learn to summarize--accurately
- Ch 10: Waste no words
- Ch 11: Be plain-spoken: Avoid bizspeak
- Ch 12: Use chronology when giving a factual account
- Ch 13: Be a stickler for continuity
- Ch 14: Learn the basics of correct grammar
- Ch 15: Get feedback on your drafts from your colleagues
- Section 3: Avoiding the Quirks That Turn Readers Off
- Ch 16: Don't anesthetize your readers
- Ch 17: Watch your tone
- Section 4: Common Forms of Business Writing
- Ch 18: E-mails
- Ch 19: Business Letters
- Ch 20: Memos and Reports
- Ch 21: Performance Appraisals
- Appendix A: A Checklist for the Four Stages of Writing
- Appendix B: A Dozen Grammatical Rules You Absolutely Need to Know
- Appendix C: A Dozen Punctuation Rules You Absolutely Need to Know
- Appendix D: Common Usage Gaffes
- Appendix E: Some Dos and Don'ts of Business-Writing Etiquette
- Appendix F: A Primer of Good Usage
- Desk References
- Index
- Acknowledgments
- About the Author