125_325365 Roctel Sample Invoice
User Manual: Roctel-Sample-Invoice
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Tax Invoice ABN 89 140 230 940 Roctel Unit 20, 198 Beavers Rd Northcote VIC 3070 Account Details $35.29 NEW CHARGES Mr Sample Customer 99 Elizabeth St MELBOURNE VIC 3000 15 Feb 2013 OVERDUE - PAY NOW $0.00 321321 ACCOUNT NUMBER Account Summary PREVIOUS $36.22 NEW CHARGES DUE ADJUSTMENTS RECEIVED $0.00 $36.22CR INVOICE NUMBER 321321-125 DATE OF ISSUE 28 Jan 2013 PAGE NUMBER 1 of 3 NEW CHARGES $35.29 AMOUNT DUE $35.29 Important Information Roctel are your NBN experts. Call us now to get NBN ready! Billing History Charges Summary Account History Landline Telephony GST $32.08 $3.21 Total Charges $35.29 50 40 30 20 10 0 Month of Issue Contact Details Customer Service 1800 ROCTEL (762835) Fax 1300 771 540 Line Faults, Internet Support & Pay-By-Phone 1800 ROCTEL (762835) Payment Slip YOU DO NOT NEED TO PAY THIS BILL Payment will be made automatically. Credit card and Direct Debit payments will appear as "Telecommunications Payment Services" on your bank statement. The amount of $35.29 will automatically be debited to your credit card on the due date. *844 2321 0000000000325365 60 Account Details AMOUNT DUE PAYMENT DUE ACCOUNT NUMBER $35.29 15 Feb 2013 321321 INVOICE NUMBER 321321-125 DATE OF ISSUE 28 Jan 2013 PAGE NUMBER 1 of 3 Bulletin Board Roctel Support Hours Mon-Fri: 7am - 10pm Sat: 9am - 6pm Sun: 9am - 5pm --Payment Surcharges Payments made using an Amex or Diners Club Card will attract a 3.5% surcharge. INFORMATION ON PREMIUM SERVICES Premium Services (or PSMS) generally begin with a 19 number, and can consist of the following; voting lines, ringtones and sports scores etc. Charges for these services are higher than standard SMS rates and can be billed in the following way; ‘ Flat rate: Flat fixed fee for each SMS sent to and/or received from a premium number, or a flat fee per phone call made to the premium service. ‘ Subscription: Opt into an ongoing subscription with associated charges. ‘ Joining Fees: Charged an additional joining fee as part of an ongoing subscription ‘ Timed Rate: Premium call is times and charged at a per minute rate ‘ Data Volume Charge: Charged according to how many kilobytes of data are downloaded CALL OUR CUSTOMER SERVICE TEAM TO REQUEST FREE BARRING OR OPTING OUT OF PSMS To bar Telstra and Optus mobile PSMS please call our customer service team. We can also assist you in opting out of current PSMS subscriptions. Orders take up to 1 business day to process, and once the opt-out is complete there will be no further charges for that particular subscription. COMPLAINTS ABOUT PSMS SERVICES If you should need to raise a complaint about your Premium Service you should contact the content provider who supplied you with the Premium Service in the first instance. Our customer service team will assist you in resolving such matters. How To Pay Biller Code: Mail 707364 Ref: Detach the payment slip from the bottom of the bill and return it together with your cheque made payable to Roctel Pty Ltd. 3213210 BPay Direct Deposit Contact your participating Bank, Credit Union or Building Society, either by internet or telephone, to make this payment from your cheque, savings or credit card account. When prompted enter the biller code and your Customer Reference. Westpac Banking Corporation BSB : 032-002 Account No: 483217 Please ensure you use your account number as the reference number so we can track your payment. National Australia Bank Commonwealth Bank Westpac Banking Corp St George Bank ANZ Bank Suncorp Metway Bank Tel: 13 22 65 Tel: 13 22 21 Tel: 13 20 32 Tel: 13 33 30 Tel: 13 13 14 Tel: 13 11 55 Internet: www.national.com.au Internet: www.commbank.com.au Internet: www.westpac.com.au Internet: www.stgeorge.com.au Internet: www.anz.com.au Internet: www.suncorpmetway.com.au Credit Card You can now pay your phone bill 24 hours per day by using our automated credit card system. Simply call 1800 ROCTEL (762835) to pay your bill day or night. A receipt number will be provided for your records. Alternatively complete your credit card details in the form below and post to the address on the front of the payment slip. Paying In Person Please present this payment slip at any Post Office where cash, cheque or credit card will be accepted using the barcode. Payment: MasterCard Visa Direct Debit Contact Customer Service to setup Direct Debit. $ All payments made by BPay, Credit Card or Direct Debit will be processed by our payment clearing house Telecommunications Payment Services. To access usage please use our customer portal or contact us for more information. A charge may apply for billing enquiry calls or alternatively you may contact us via our website. Late Payment Fee If your payment is not received on or before the due date, a late payment fee of $15.00 (ex GST) will be charged. Amex Diners Card No: Expiry Date: Signature: Name on Card: Verification Code: (The last 3 numbers on the signature panel, or the 4 numbers above the card number for AMEX card holders) If you would like to pay by Credit Card please fill in your credit card details and send to: Roctel Pty Ltd PO Box R1768 Royal Exchange NSW 1225 ACCOUNT NUMBER INVOICE NUMBER DATE OF ISSUE PAGE NUMBER Summary By Cost Centre Cost Centre (Blank) Service Summary Service 0399990000 Roctel Fixed Home Plan Total Charge $32.08 Charge Type Date Service & Equipment National Calls 19 Jan 2013 to 18 Feb 2013 11 Jan 2013 to 11 Jan 2013 2 Calls Total for 0399990000 (Ex.GST) $32.00 $0.08 $32.08 Charge Details Home Access Rent in advance Cost $32.00 Service & Equipment Dates 19 Jan 2013 to 18 Feb 2013 321321 321321-125 28 Jan 2013 3 of 3 Phone Number 0399990000 No. of Calls Total Cost National o Calls Date Time 11 Jan 2013 15:40:43 11 Jan 2013 17:01:44 Sub Total Total for National Calls Origin 0399990000 0399990000 Destination 0288223344 0288223344 Description National Intercapital Call National Intercapital Call Duration 00:00:25 00:00:15 Cost $0.05 $0.03 $0.08 $0.08
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