125_325365 Roctel Sample Invoice

User Manual: Roctel-Sample-Invoice

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Tax
Invoice
ABN 89 140 230 940

Roctel Unit 20, 198 Beavers Rd Northcote VIC 3070

Account Details
$35.29

NEW CHARGES

Mr Sample Customer
99 Elizabeth St
MELBOURNE VIC 3000

15 Feb 2013

OVERDUE - PAY NOW

$0.00
321321

ACCOUNT NUMBER

Account Summary
PREVIOUS
$36.22

NEW CHARGES DUE

ADJUSTMENTS

RECEIVED

$0.00

$36.22CR

INVOICE NUMBER

321321-125

DATE OF ISSUE

28 Jan 2013

PAGE NUMBER

1 of 3

NEW CHARGES
$35.29

AMOUNT DUE
$35.29

Important Information

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Billing History

Charges Summary
Account History

Landline Telephony
GST

$32.08
$3.21

Total Charges

$35.29

50
40
30
20
10
0

Month of Issue

Contact Details
Customer Service
1800 ROCTEL (762835)

Fax
1300 771 540

Line Faults, Internet Support & Pay-By-Phone
1800 ROCTEL (762835)

Payment Slip
YOU DO NOT NEED TO PAY THIS BILL
Payment will be made automatically.
Credit card and Direct Debit payments will appear as "Telecommunications Payment Services" on your bank
statement.

The amount of $35.29 will automatically be debited to your credit card on the due date.

*844 2321 0000000000325365 60

Account Details
AMOUNT DUE
PAYMENT DUE
ACCOUNT NUMBER

$35.29
15 Feb 2013
321321

INVOICE NUMBER

321321-125

DATE OF ISSUE

28 Jan 2013

PAGE NUMBER

1 of 3

Bulletin Board
Roctel Support Hours
Mon-Fri: 7am - 10pm
Sat: 9am - 6pm
Sun: 9am - 5pm
--Payment Surcharges
Payments made using an Amex or Diners Club Card will attract a 3.5% surcharge.

INFORMATION ON PREMIUM SERVICES

Premium Services (or PSMS) generally begin with a 19 number, and can consist of the following; voting lines, ringtones and sports scores etc. Charges for these services are
higher than standard SMS rates and can be billed in the following way;
‘ Flat rate: Flat fixed fee for each SMS sent to and/or received from a premium number, or a flat fee per phone call made to the premium service.
‘ Subscription: Opt into an ongoing subscription with associated charges.
‘ Joining Fees: Charged an additional joining fee as part of an ongoing subscription
‘ Timed Rate: Premium call is times and charged at a per minute rate
‘ Data Volume Charge: Charged according to how many kilobytes of data are downloaded

CALL OUR CUSTOMER SERVICE TEAM TO REQUEST FREE BARRING OR OPTING OUT OF PSMS

To bar Telstra and Optus mobile PSMS please call our customer service team. We can also assist you in opting out of current PSMS subscriptions. Orders take up to 1
business day to process, and once the opt-out is complete there will be no further charges for that particular subscription.

COMPLAINTS ABOUT PSMS SERVICES

If you should need to raise a complaint about your Premium Service you should contact the content provider who supplied you with the Premium Service in the first instance.
Our customer service team will assist you in resolving such matters.

How To Pay
Biller Code:

Mail

707364

Ref:

Detach the payment slip from the bottom of the bill and return it together with your
cheque made payable to Roctel Pty Ltd.

3213210

BPay

Direct Deposit

Contact your participating Bank, Credit Union or Building Society, either by internet
or telephone, to make this payment from your cheque, savings or credit card
account. When prompted enter the biller code and your Customer Reference.

Westpac Banking Corporation BSB :
032-002
Account No:
483217
Please ensure you use your account number as the reference number so we can
track your payment.

National Australia Bank
Commonwealth Bank
Westpac Banking Corp
St George Bank
ANZ Bank
Suncorp Metway Bank

Tel: 13 22 65
Tel: 13 22 21
Tel: 13 20 32
Tel: 13 33 30
Tel: 13 13 14
Tel: 13 11 55

Internet: www.national.com.au
Internet: www.commbank.com.au
Internet: www.westpac.com.au
Internet: www.stgeorge.com.au
Internet: www.anz.com.au
Internet: www.suncorpmetway.com.au

Credit Card
You can now pay your phone bill 24 hours per day by using our automated credit
card system. Simply call 1800 ROCTEL (762835) to pay your bill day or night. A
receipt number will be provided for your records.
Alternatively complete your credit card details in the form below and post to the
address on the front of the payment slip.

Paying In Person
Please present this payment slip at any Post Office where cash, cheque or credit
card will be accepted using the barcode.

Payment:

MasterCard

Visa

Direct Debit
Contact Customer Service to setup Direct Debit.

$

All payments made by BPay, Credit Card or Direct Debit will be processed by our
payment clearing house Telecommunications Payment Services.
To access usage please use our customer portal or contact us for more
information.
A charge may apply for billing enquiry calls or alternatively you may contact us via
our website.

Late Payment Fee
If your payment is not received on or before the due date, a late payment fee of
$15.00 (ex GST) will be charged.

Amex

Diners

Card No:
Expiry Date:

Signature:

Name on Card:
Verification Code:

(The last 3 numbers on the signature panel, or the 4 numbers above the card number
for AMEX card holders)

If you would like to pay by
Credit Card please fill in your
credit card details and send to:
Roctel Pty Ltd
PO Box R1768
Royal Exchange NSW 1225

ACCOUNT NUMBER
INVOICE NUMBER
DATE OF ISSUE
PAGE NUMBER

Summary By Cost Centre
Cost Centre
(Blank)

Service Summary
Service
0399990000

Roctel Fixed Home Plan

Total Charge
$32.08

Charge Type

Date

Service & Equipment
National Calls

19 Jan 2013 to 18 Feb 2013
11 Jan 2013 to 11 Jan 2013
2 Calls
Total for 0399990000 (Ex.GST)

$32.00
$0.08
$32.08

Charge Details
Home Access Rent in advance

Cost
$32.00

Service & Equipment
Dates
19 Jan 2013 to 18 Feb 2013

321321
321321-125
28 Jan 2013
3 of 3

Phone Number
0399990000

No. of Calls

Total Cost

National
o Calls
Date
Time
11 Jan 2013 15:40:43
11 Jan 2013 17:01:44
Sub Total
Total for National Calls

Origin
0399990000
0399990000

Destination
0288223344
0288223344

Description
National Intercapital Call
National Intercapital Call

Duration
00:00:25
00:00:15

Cost
$0.05
$0.03
$0.08
$0.08



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Creator                         : Billprint Pty Ltd
Title                           : 125_325365
Create Date                     : 2013:02:26 15:39:55+11:00
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