PX G5000 S/M Stylus_Photo_R1800_R2400 Stylus Photo R1800 R2400

User Manual: Stylus_Photo_R1800_R2400

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SERVICE MANUAL

Color Inkjet Printer

EPSON Stylus Photo R1800/R2400

SEIJ04015

Notice:
„

All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

„

The contents of this manual are subject to change without notice.

„

All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly
appreciate being informed of them.

„

The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.

EPSON is a registered trademark of SEIKO EPSON CORPORATION.

General Notice:

Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.

Copyright © 2005

SEIKO EPSON CORPORATION.
I&I CS/Quality Management & PL Department

PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1)Personal injury and 2) damage to equipment.

DANGER

Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
procedures preceded by DANGER Headings.

WARNING

Signals a precaution which, if ignored, could result in damage to equipment.

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL
ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO
DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER
ELECTRONIC COMPONENTS.

WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING
PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE
ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and
procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of
the product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and
assembling the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of
Epson-approved lubricants and adhesives required for servicing
the product.
APPENDIX Provides the following additional information for reference:
• Connector pin assignments
• Exploded diagram & Parts List
• Electric circuit boards components layout
• Electrical circuit boards schematics

Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and
always read NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or
condition that is necessary to keep the product’s quality.

Indicates an operating or maintenance procedure, practice, or
condition that, if not strictly observed, could result in damage to,
or destruction of, equipment.
May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It may
also provide additional information that is related to a specific
subject, or comment on the results achieved through a previous
action.
Indicates an operating or maintenance procedure, practice or
condition that, if not strictly observed, could result in injury or loss
of life.
Indicates that a particular task must be carried out according to a
certain standard after disassembly and before re-assembly,
otherwise the quality of the components in question may be
adversely affected.

Revision Status
Revision

Date of Issue

A

January 21, 2005

B

March 31, 2005

Description

First Release
Revised Contents
„ 8. Stylus Photo R2400 (p198)
• Stylus Photo specific information is added.

„ 5.2.5.1 Printing Calibration Chart by Users (p165)
• Descriptions of the procedure are added.

„ 5.2.5.2 Writing of Color ID by Users (p169)
• A caution is deleted.

„ Color Correction Value Entry Procedure (p170)
• Supported OS and ports are added.

„ Calibration Chart Print Procedure for Users (p166)
• Descriptions of the procedure are added.

EPSON Stylus Photo R1800/R2400

Revision B

CONTENTS
Chapter 1 Product Description

Chapter 4 Disassembly And Assembly

1.1 Overview.................................................................................................. 9

4.1 Overview ...............................................................................................
4.1.1 Precautions ...................................................................................
4.1.2 Tools .............................................................................................
4.1.3 Screws ..........................................................................................
4.1.4 Work Completion Checklist ...........................................................

1.2 PG Setting ............................................................................................. 10
1.3 Functions .............................................................................................. 11
1.3.1 Control Panel ................................................................................ 11
1.3.2 Switches ........................................................................................ 11
1.3.3 Indicators ....................................................................................... 11
1.3.4 Switch Functions ........................................................................... 11
1.3.5 Indicator Display in Normal Mode ................................................. 12
1.3.6 Error Status ................................................................................... 13
1.4 Casing Specifications .......................................................................... 14
1.5 Accessories .......................................................................................... 14

Chapter 2 Operating Principles
2.1 Overview................................................................................................ 16
2.2 Printer Mechanism ............................................................................... 16
2.2.1 Carriage Mechanism ..................................................................... 17
2.2.2 Printhead Specifications ................................................................ 20
2.2.3 Paper Feeding Mechanism ........................................................... 20
2.2.4 Paper Feeding Mechanism ........................................................... 25
2.2.5 Ink System Mechanism ................................................................. 26
2.2.6 Ink Sequence ................................................................................ 28
2.2.7 Power-On Sequence ..................................................................... 30

69
69
70
71
72

4.2 Disassembly ......................................................................................... 73
4.2.1 Removing the Housings ................................................................ 74
4.2.2 Waste Ink Pad ............................................................................... 80
4.2.3 Front Paper Guide Pad ................................................................. 82
4.2.4 ASF Assy ...................................................................................... 83
4.2.5 Removing the Boards ................................................................... 87
4.2.6 Disassembling the Printer Mechanism .......................................... 89
4.2.7 Removing the Motors .................................................................. 122
4.2.8 Removing the Sensors ................................................................ 124

Chapter 5 Adjustment
5.1 Adjustment Items and Overview .......................................................
5.1.1 Servicing Adjustment Item List ....................................................
5.1.2 Replacement Part-Based Adjustment Priorities ..........................
5.1.3 Required Adjustment Tools .........................................................

129
129
133
136

2.3 Electrical Circuit Operating Principles ............................................... 31
2.3.1 Power Supply Circuit Operating Principle ..................................... 32
2.3.2 C589 MAIN Circuit Operating Principle ......................................... 33

5.2 Adjustment..........................................................................................
5.2.1 PF Belt Tension Adjustment .......................................................
5.2.2 PG Adjustment ............................................................................
5.2.3 PF Roller Shaft Center Support Position Adjustment .................
5.2.4 Colorimetric Calibration ...............................................................
5.2.5 Colorimetric Calibration by Users ...............................................

137
137
139
143
147
165

Chapter 3 Troubleshooting

Chapter 6 Maintenance

3.1 Overview................................................................................................ 36
3.1.1 Troubleshooting according to Panel Messages ............................ 36
3.1.2 Troubleshooting based on Observed Faults ................................. 59

6.1 Overview .............................................................................................
6.1.1 ROM Replacement .....................................................................
6.1.2 Cleaning ......................................................................................
6.1.3 Service Maintenance ..................................................................

173
173
173
174

6

EPSON Stylus Photo R1800/R2400

Revision B

6.1.4 Lubrication ................................................................................... 175

Chapter 7 Appendix
7.1 Connector Summary .......................................................................... 182
7.1.1 Connectors and Pin Layouts ....................................................... 182
7.2 Exploded Diagram .............................................................................. 183
7.3 Parts List for EPSON Stylus Photo R1800 ....................................... 190
7.4 Circuit Diagram................................................................................... 192

Chapter 8 Stylus Photo R2400
8.1 Overview.............................................................................................. 199
8.1.1 Overview ..................................................................................... 199
8.1.2 Indicator Display in Normal Mode ............................................... 200
8.1.3 Error Status ................................................................................. 201
8.2 Casing Specifications ........................................................................ 202
8.3 Accessories ........................................................................................ 202
8.3.1 Printhead Specifications .............................................................. 203
8.3.2 Ink Sequence .............................................................................. 203
8.4 Overview.............................................................................................. 204
8.4.1 Troubleshooting according to Panel Messages .......................... 204
8.5 Parts List for EPSON Stylus Photo R2400 ....................................... 227

7

1

CHAPTER

PRODUCT DESCRIPTION

EPSON Stylus Photo R1800/R2400

Revision B

1.1 Overview
The Stylus Photo R1800 is a photo printer designed for a wide range of users
from individual users to commercial users. As a successor to the Stylus Photo
2100/2200, this consumer middle high model is capable of CD-R/DVD-R
printing and roll paper cutter functions.
This product has the following features.

FEATURES
† High color print quality
„
„
„

5760 (H) x 1440 (V) dpi printing (Max resolution)
8 color printing
(PPI Black, Photo Black, Cyan, Magenta, Yellow, Red, Violet, Clear)
Pigment Ink supported

Figure 1-1. Product Appearance

† Separate Ink Cartridge for each color
† Built-in 2 I/F
„
„

USB 2.0 (HS compatibility)
IEEE 1394

† Windows/Macintosh exclusive
† Roll Paper Support
† Printable area expand (Bottom margin reduce)
† Card printing support
† CD-R printing support

Product Description

Overview

9

EPSON Stylus Photo R1800/R2400

Revision B

1.2 PG Setting
As this printer uses an Auto PG (APG), an appropriate PG position is set according to the used paper type.
The following table indicates the PG positions, the main applications of each position, and the relationships between the two sensors used with the APG.
Table 1-1.
PG Position

Application
Printing

PG (– –)
• PGPP
• A3
• A4

PG (–)
• Exclusive paper

Non-printing

PG (Typ)
• Plain paper
• Photo Album paper
• Photo Matte paper A3
fine
• PG (-) rub avoidance
• Standby position after
power-on (For bottom
stacker)
• At power-off
• The Ink Mark Sensor
operates. (Auto Bi-D,
Detection of dot
missing)

PG (+)
• Envelope
• PG (Typ) rub
avoidance

Release

–

• Initialization at poweron
• Cleaning (wiping)
• Replace the Ink
Cartridge

• Waiting for CD-R/
Board paper to be fed
• Paper jam removal

–

–

PG value

1.15mm

1.3mm

1.7mm

2.1mm

4.5mm

–

Sensor

PG (– –)

PG (–)

PG (Typ)

PG (+)

PG (++)

Release

APG Sensor 1

OFF

OFF

OFF

OFF

OFF

OFF

APG Sensor 2

ON

ON

ON

ON

OFF

OFF

Product Description

PG Setting

–

PG (++)
• CD-R
• Photo stand paper

10

EPSON Stylus Photo R1800/R2400

Revision B

1.3 Functions

1.3.4 Switch Functions

1.3.1 Control Panel

FUNCTIONS IN NORMAL STATUS
Table 1-2. Normal-status Functions

The appearance of the control panel is shown below.
Switch

Paper LED

Ink LED

Paper switch

Ink switch

Roll paper switch

Power LED

Power switch

Paper switch

• Loads or Ejects the Paper.
• When carriage is on the Ink Cartridge change position, return
carriage from Ink Cartridge change position.
• In the condition of printing, cancel the print job.

Ink switch

• Starts the Cleaning of head with 3 second pushing.
• Moves the carriage to cartridge change position.
• When carriage is on the ink change position, return carriage from
Ink Cartridge change position.

Power switch

Figure 1-2. Control Panel Appearance

Function
• Power On / Off.
• Panel reset (off and on within 10 seconds).

Roll paper
switch

1.3.2 Switches

•
•
•
•

Loads the Roll paper.
Back out the roll paper with 3 second pushing.
Move to tear off position / Return from tear off position.
When cartridge is on the Ink Cartridge change position, return
carriage from Ink Cartridge change position.
• When the photo album is used, ejects the paper forwards only.
(At this mode, the printer can’t move backwards without Top of
Form.)

† Power switch
† Paper switch

FUNCTION AT POWER-ON

† Ink switch
† Roll paper switch

Table 1-3. Power-on Function
Switch
Paper switch

1.3.3 Indicators
† Power LED

: Green

† Paper LED

: Red

† Ink LED

: Red

Product Description

Function
Starts status printings.*1

Note "*1": Status printings prints firmware version, ink counter and nozzle check
patterns.

Functions

11

EPSON Stylus Photo R1800/R2400

Revision B

1.3.5 Indicator Display in Normal Mode
Table 1-4. Printer Condition and LED Status
Printer status
Idle
Data processing

Error status

Indicators
Power

Paper

Ink

Priority

–

On

–

–

20

–

Blink

–

–

19

Status 05h

–

–

–

18

Ink sequence processing

–

Blink

–

–

17

Ink cartridge change mode

–

Blink

–

–

16

Pause *1

Ink low (warning)

–

–

–

Blink

15

Tear off status

11h

–

–

–

14

Paper mismatch Error

0Ch

–

Fast Blink

–

12

Paper Out

06h

–

On

–

11

Ink end

05h

–

–

On

10

No Ink cartridge or
Ink cartridge error

05h

–

–

On

9

Paper Jam Error

04h

–

Blink

–

8

Card loading error

2Ah

–

Blink 2

–

7

Cover Open Tray Error

2Bh

–

Fast Blink

Blink 2

13

Reset input

–

On

On

On

–

Fatal error

00h

Off

Fast Blink

Fast Blink

4

10h

Off

Blink
alternately 1

Blink
alternately 2

2

–

Fast Blink

Off

Off

1

Maintenance request
Power off
Note:

• "–"
• Blink
• Blink 2
• Fast Blink
• Blink alternately 1
• Blink alternately 2

: Don't care
: 0.5sec on + 0.5sec off repetition
: 0.2sec on + 0.2sec + 0.2sec on + 0.4sec off repetition
: 0.1sec on + 0.1sec off repetition
: 0.5sec on + 0.5sec off repetition
: 0.5sec off + 0.5sec on repetition

Note"*1": When the Photo album paper is end, the printer goes to this status.

Product Description

Functions

12

EPSON Stylus Photo R1800/R2400

Revision B

1.3.6 Error Status

Table 1-5. General error

If any of the following states is detected, this printer is put in an error status and
turns the interface signal -ERROR "Low" and BUSY "High" to inhibit data input.
At this time, the printer is automatically disabled from printing. However, when
communication is being made using the IEEE1284.4 protocol, communication
with the printer is enabled.
† General error
After the cause of this type of error is removed, the printer can resume its
operation from where it stopped due to the error

Error Status
Paper jam

Occurring Condition
• Failure of ejecting a sheet
• Failure of loading a sheet to the
loading position

Card loading error When the card was loaded to the
wrong position, the printer goes this
error.

Resuming Condition
Remove the jammed
paper.
Set an A4 paper to the
ASF, and press the
paper switch.
If the card couldn’t eject
at your first try, repeat
again the same method.

Table 1-5. General error
Error Status
Cover open (tray)
error

Occurring Condition
When the front cover is opened at
ASF, roll paper or photo album
printing mode, the printer goes this
error.

Resuming Condition
Close the front cover.

Paper mismatch
error

If the paper path specified by the
print data is different from the
printer’s real paper path, the printer
goes to this error.

Change the printer’s
paper path to the one
specified by the data.

Paper out

When printer fails to load a sheet, it
goes paper out error.

Set the paper to the ASF
and push the Paper
switch.

Ink out

When the printer runs out the most
part of the ink of any one color, it
warns ink-low and keeps printing.
When the printer runs out the whole
ink of any one color, it stops printing
and indicates ink-out error.

Install the new Ink
Cartridge.

No ink-cartridge

When printer detects that inkcartridge comes off, it goes this error
mode.

Install the new Ink
Cartridge.

Product Description

† Fatal error
After the cause of this type of error is removed, the printer cannot return to
normal unless it is powered off and then on again
Table 1-6. Fatal error
Error Status
Maintenance
request

Fatal errors

Functions

Occurring Condition

Resuming Condition

When the total quantity of ink wasted
through the cleanings and flushing is
reaches to the limit, printer indicates
this error and stops.

Replace the absorber in
the printer enclosure by a
service person.

•
•
•
•
•
•

CR motor control error
PF motor control error
ASF motor control error
Auto Platen Gap control error
Head temperature error
PW sensor error

Turn off and turn on.

13

EPSON Stylus Photo R1800/R2400

Revision B

1.4 Casing Specifications

1.5 Accessories

EXTERNAL DIMENSIONS

STANDARD ACCESSORIES

When tucked

: 615 (width) x 314 (depth) x 219 mm (height)

† User’s guide

When used

: 615 (width) x 453 (depth) x 737 mm (height)

† Ink Cartridge (one for each of 8 colors)
† Setup Sheet

WEIGHT

† Power Cord

11.7 kg (without the Ink Cartridges, Roll paper holder and CD-Tray)

† Software CD-ROM
† CD-R Print Position Check sheet

EXTERNAL DIMENSION DIAGRAM

† Roll Paper Holder
† 8-cm CD/DVD adapter
† CD/DVD tray

CONSUMABLES AND OPTIONS
† Ink Cartridges
„
„
„
„
„
„
„
„

737
219

314

453
615

Gloss Optimizer : T0540
Black
: T0541
Cyan
: T0542
Magenta
: T0543
Yellow
: T0544
Red
: T0547
Matte Black
: T0548
Blue
: T0549

† 802.11g Radio printing adapter

: PA-W11G

Figure 1-3. External Dimension Diagram

Product Description

Casing Specifications

14

2

CHAPTER

OPERATING PRINCIPLES

EPSON Stylus Photo R1800/R2400

Revision B

2.1 Overview
This chapter explains the operating principles of the mechanical sections and
electrical circuits in this product. The main components of this product are as
follows.
† Control circuit board

The basic mechanism is almost same as the Stylus Photo R800.
The most major difference is that this Stylus Photo R1800 is equipped with a
dedicated sensor to detect a open or close status of the Front Cover.
This prevents the Print Head from damaging by mistake.
The schematic diagram below shows the printer mechanism.

: C589 MAIN

PF Encoder
Sensor

† Power supply circuit board : C589 PSB
† Control panel board

: C589 PNL

† Control panel B board

: C589 PNL-B

2.2 Printer Mechanism

PF Scale

PF Motor

Front Paper
Eject Roller

APG Sensors

Rear Paper
Eject Roller

APG Motor

PF Roller

APF Sensor

Like the conventional model, this product uses DC motors and stepping motors
as power sources. The following table describes the motor types and their
applications.
CR Scale

Table 2-1. Motors
Motor Name

Type

CR Encoder
Sensor

Applications/Functions

DC motor with
brushes

Used for carriage driving. Makes little noise
during driving. The CR linear scale and CR
encoder sensor are used to control the motor.

PF Motor

DC motor with
brushes

Drives the Paper loading rollers at the time of
fixed-value paper loading or paper feed/eject
operation. To grasp the paper feed pitch, the
precision gear surface is fitted with the PF scale
and the PF encoder sensor is used to control
the motor.

APG Motor

DC motor with
brushes

Drives the Carriage Unit at the time of PG
setting. The two APG Sensors and Carriage
Shaft are driven vertically to control the motor.

ASF Motor

4-phase, 48-pole
PM type
stepping motor

Drives the paper feed operation of the ASF.
Since this is a stepping motor, any scales or
photo sensors to know the driving conditions are
not required.

4-phase, 48-pole
PM type
stepping motor

Drives the pump, wiper, etc. of the Ink System.
Since this is a stepping motor, any scales or
photo sensors to know the driving conditions are
not required.

CR Motor

Pump Motor

Operating Principles

Timing Belt

PW Sensor

LD Roller

Ink Mark
Sensor
Retard
Roller

Carriage
Unit

Ink System
Unit

PE Sensor

Pump Motor

ASF Motor

CD-R Sensor

Overview

Carriage
Shaft

CR Motor

Figure 2-1. Printer Mechanism Outline

16

EPSON Stylus Photo R1800/R2400

Revision B

2.2.1 Carriage Mechanism
The Carriage mechanism consists of the Carriage Motor (CR Motor), Carriage
Shafts, Platen Gap Adjustment Mechanism, Carriage Lock Mechanism, and
others.

2.2.1.1 Carriage Mechanism
The following indicates the specifications of the CR motor (DC motor) that
drives the Carriage.
Table 2-2. CR Motor Specifications
Item
Type
Drive voltage
Armature resistance
Inductance
Drive method
Drive IC

Specifications

† CR Measurement Sequence
To set the appropriate drive current value according to the CR mechanical
load, the mechanical load is measured in a CR measurement sequence
and saved into the EEPROM A4, A5 at power-on or after
replacement of the Ink Cartridge (s). However, if 6E is saved at the
EEPROM A4 and 05 at A5, Fatal error will occur since too large
load is applied to the CR drive system.
The above control and sequences correct the drive current value of the CR
Motor according to not only the mechanical load but also the variations of the
motor and like. In addition, the resultant CR drive current value is used to
calculate a heating value, and when the specified heating value is reached,
wait time is provided per CR path for printing.

DC motor with brushes
+42V ± 5% (voltage applied to driver)
29.2Ω ± 10%
30.0mH ± 25%
PWM, constant-current chopping
A6628

Closed loop control based on the CR Motor (DC Motor) and CR Encoder
Sensor has advantages in stabilized print quality and silent operation.
† Heat Generation Control
The printer has a machanism to reduce the variations in the torque
constant and coil resistance of the DC motors, and variations in output
voltage of the Power Supply Board to obtain a designated heating value.
† CR Variation Measurement Sequence
The variations mentioned above are measured in a CR variation
measurement sequence when the CR mechanical load is in the initial
status and saved into the EEPROM (A6). According to the saved
information, the printer controls the drive voltage to obtain a designated
driving current. This minimizes the unit-to-unit variation.

Operating Principles

Printer Mechanism

17

EPSON Stylus Photo R1800/R2400

Revision B

2.2.1.2 Carriage Home Position Detection

2.2.1.3 Sequence Used for PW Detection

As in the conventional model, the Carriage Home Position is detected using the
drive current of the CR Motor and the speed/position signal of the CR Linear
Encoder.
The basic home position detection sequence is as described below.

The PW (paper width detection) Sensor installed on the Carriage Unit bottom is
used to control the printer according to various sequences.

1. The CR linear encoder pulse counter in the CPU is reset by the
initialization operation performed at power-on.
2. When the CR Motor rotates counterclockwise, the Carriage Unit moves
from left to right. When the following conditions are satisfied, the CPU
assumes that the Carriage Unit made contact with the right frame.
„
„

The ASIC detects 1158/1500 counts or more in the PWM output under
CR Motor load positioning control.
P1 (number of output pulses from when power is switched on until the
Carriage Unit makes contact with the right frame) is 19 steps or less.

3. When the CR Motor rotates clockwise, the Carriage Unit moves from right
to left. When the following conditions are satisfied, the CPU assumes that
the Carriage Unit reached the CR lock confirmation position.
„
„

The ASIC detects 575/1500 counts or more in the PWM output under
CR Motor load positioning control.
A difference between P1 and P2 (number of output pulses from when
the Carriage Unit made contact with the right frame until it reaches the
Carriage lock confirmation position) is 19 steps or less.

4. When the CR Motor rotates counterclockwise to move the Carriage from
left to right and the CPU detects 1158/1500 counts or more in the PWM
output under CR Motor load positioning control, the printer judges that the
Carriage moved to the far right position (is in contact with the right frame ).
5. When a difference between P1 and P3 (number of output pulses from
when the Carriage Unit reached the Carriage lock confirmation position
until it makes contact with the right frame) is 4 steps or less, the printer
judges that the Carriage Unit is in the home position.
The IC14 (ASIC) sets the drive current value adequate for the Carriage Unit
motion and outputs it to the motor driver.
Based on the signal output from the IC14 (ASIC), the IC5 (Motor Driver)
outputs the CR Motor drive current to the CR Motor.

Operating Principles

The following briefly describes the PW Sensor operating principle.
A dark voltage is measured by the PW Sensor in three places at the right flat
area (area without the absorber) on the Front Paper Guide every time the
printer is turned on, and the measurement values are saved into the EEPROM
as threshold values.
„ Threshold value detection voltage: Paper present
„ Threshold value detection voltage: Paper absent
The following sequences are performed.
† Detection of Left and Right Edges of Paper and Control
„ Before Printing
The printer detects that paper has been loaded. And it sets the print
range according to the paper-size information from the Driver and the
actual paper-size detected by the PW sensor.
„ During Printing
When executing a borderless printing, the printer sets the off-range
margins by detecting the paper edges with the PW Sensor. And when
the resolution is 1440 x 1440 (VSD3) or 2880 x 1440 (VSD3) dpi, the
printer performs the Off-Range Thinning Out Control to make a further
correction to the off-range margins.
† Detection of Top Edge of Paper and Control
Before starting a print job, the printer detects the top edge of a loaded
single sheet of paper, roll paper, or board paper to set the off-range top
margin. (Only when not detecting the top edge of paper with the PW
Sensor.)
† Detection of Bottom Edge of Paper and Control
After starting a borderless printing, the printer sets the off-range bottom
margin.
† Detection of Edges of CD-R and Control
Before starting to print, the PW Sensor detects top, bottom, left and right
edges of the CD-R. See Section 2.2.3.4 CD-R Printing Mechanism on
page 24.

Printer Mechanism

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EPSON Stylus Photo R1800/R2400

Revision B

† PW sensor dark voltage (VH) measurement
PW sensor dark voltage (VH) measurement is performed at the following
timings and locations and used to calculate the threshold value of whether
paper is present or not.
„ Cut sheets, Roll paper
The dark voltage is measured and updated at every power-on, and the
threshold value (VS) is calculated and saved in the EPROM area as a
PW detection level.

„

• Threshold value

detection voltage: Paper present

• Threshold value

detection voltage: Paper absent

The following indicates the specification of the DC motor that drives the APG.
Table 2-3. APG Motor Specifications
Item

Specifications

Type

DC motor with brushes

Drive voltage

+42V ± 5% (voltage applied to driver)

Armature resistance

64.7Ω ± 15%

Inductance

CD-R Tray
When printing on a CD-R, the dark voltage is measured on the CD-R
tray, and the threshold value (VS) is then calculated and saved in the
EPROM area as a PW detection level.
• Threshold value

2.2.1.4 APG (Auto PG) Mechanism

detection voltage: CD-R present
(tray home position detected)

The measurement voltage in the presence of the CD-R is saved into
the EEPROM as a white level. The white level value is used to check
the sensor deterioration condition during servicing or like.

37.6mH ± 25%

Drive method

PWM, constant-current chopping

Drive IC

A6628

The APG Motor (DC Motor) and two APG Sensors drive the PG Cam to
automatically adjust the PG amount according to the paper.

APG
Sensor

• If the measurement value of the white level is close to that of the PW
detection level, it means that the sensor is dirty or deteriorated.

Carriage Shaft
APG Sensor

Carriage Unit

PG Cam

APG Motor

Figure 2-2. APG Mechanism

Operating Principles

Printer Mechanism

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EPSON Stylus Photo R1800/R2400

Revision B

2.2.2 Printhead Specifications

2.2.3 Paper Feeding Mechanism

The Printhead of this product is a F-Mach head.
The following shows the arrangement of the nozzles and the color
arrangement of each nozzle line when viewed the Print Head from behind.

The paper feeding mechanism is a mechanism that feeds paper or CD-R Tray
to the PF Roller Shaft.

7.620mm
7.620mm
7.620mm
(216/720inch) (216/720inch) (216/720inch)
2.258mm
2.258mm
2.258mm
2.258mm
(64/720inch) (64/720inch) (64/720inch) (64/720inch)

Cut sheet

CD-R Tray
Star Wheel Rollers

Roll paper

PE Sensor

Paper feeding
direction
Line A

Line C
Line B

Line E
Line D

LineG
Line F

Line H
Board paper
0.141mm
(1/180inch)

0.071mm
(1/360inch)

Front Paper Eject Roller

31.89mm

Rear Paper Eject Roller

PF Roller

Figure 2-4. Paper Feeding Mechanism

41.66mm
Carriage moving direction

Figure 2-3. Nozzle Arrangement
Table 2-4. Nozzle Lines and the Corresponding Ink Color
Line

Ink

A

Yellow

B

Magenta

C

Cyan

D

Matte-black

E

Photo-black

F

Red

G

Blue

H

Gloss Optimizer

Operating Principles

Printer Mechanism

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EPSON Stylus Photo R1800/R2400

Revision B

2.2.3.1 ASF Paper Feeding Mechanism
The following shows the specifications of the stepping motor that drives the
ASF Assy.
Table 2-5. ASF Motor Specifications
Item
Type
Drive voltage
Winding resistance

Specifications
4-phase, 48-pole PM type stepping motor

4. When the next sheet of paper is fed by the LD Roller and the Retard Roller,
the Hopper is pressed against the Frame again by the Hopper Cams. And
the Paper Holder of the Paper Back Lever rises by the Cams at the left and
right ends of the LD Roller to prevent the next sheet from being fed with the
previous sheet.
5. The LD Roller stops to rotate when it makes one revolution and the Flag of
the ASF Sensor Wheel returns to the ASF Sensor.

+42V ± 5% (voltage applied to driver)
7.0Ω ± 10% (per phase at 25°C)

Inductance

10.2mH ± 20% (1kH, 1Vrms, 25Åé)

Drive method

Bipolar drive/constant-current drive

Drive IC

A6628

Driven by the ASF Motor, the ASF Assy performs the following feeding
operation.
1. When a paper feeding command is issued from the PC or the Paper Switch
of the panel is pressed after power-on, the driving force of the ASF Motor
begins to be transmitted to the LD Roller following the route shown below.
ASF Motor

Combination Gear 29, 11

LD Shaft Spur Gear

LD Roller

2. When the LD Roller starts rotating, the Flag of the ASF Sensor Wheel
comes free from the notch on the ASF Sensor. And at the same time, the
Paper Back Lever becomes free from the Cams located at the left and right
ends of the LD Roller, then the Paper Holder on the Paper Back Lever
inclines downward by tensile force of the Paper Back Lever Torsion Spring.
3. By the LD Roller's rotation, the Hopper is released from the Hopper Cams
located at the left and right ends of the LD Roller, and the Hopper pops up
by tensile force of the Hopper Compression Spring.

Operating Principles

Printer Mechanism

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EPSON Stylus Photo R1800/R2400

Revision B

2.2.3.2 Roll Paper Feeding
Hopper

When selecting the Roll Paper Mode, the contol Panel switches function in
different ways from when printing other than roll paper. This section describes
the deifference.
1. The roll peper is fed into the printer after a lapse of three seconds from
when the PE sensor detects the paper.
2. The roll paper is fed backward to be set at the print position.
While the printer is performing the above operation, the switches are disabled.
After the roll peper is set to the print position, the switches operation becomes
defferent from when printing other than roll paper.

ASF Motor

Relay Board

The details of the difference are described below.
LD Roller

ASF
Sensor

LD Shaft
Spur Gear

ASF Sensor
Wheel

Combination
Gear 29.11

† When Loading Roll Paper.
Pressing the Roll Paper Switch for more than 3 seconds feeds the leading
edge of the roll paper backward to the PE Sensor (the Paper LED flashes).
In this state, draw the roll paper and press the Paper Switch to return the
panel operation to the normal mode that enables paper feeding from the
ASF.
† When Received a Print Job for Roll Paper

Paper

1. After finished the print job, press the Roll Paper Switch.
LD
Roller

2. A cutoff line is printed, and the roll paper is fed to the roll paper cut
position.

Cam

Hopper
Compression
Spring

Retard
Roller

Paper Back Lever
Torsion Spring
Standby State

Paper Back Lever

3. After cutting the roll paper with a pair of scissors or like, press the
Roll Paper Switch again. This returns the leading edge of the
paper to the print starting position.

Feeding Paper

Figure 2-5. ASF Paper Feeding Mechanism

Operating Principles

Printer Mechanism

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EPSON Stylus Photo R1800/R2400

Revision B

2.2.3.3 CD-R Tray Base Lock Mechanism
To prevent the Print Head from being damaged by mistake, the printer is
designed to lock the CD-R Tray Base when the Carriage Unit is out of its home
position.
The following explains the lock mechanism of the CD-R Tray Base.
† Lock Release Sequence
1. When the Carriage Unit returns to its home position, the Pump
Motor drive is transmitted to the Paper EJ Lock Release Cam.
2. The salient of the Cam presses down the Paper EJ Transmission
Lock Lever to release the tab of the Paper EJ Lock Lever from the
Paper EJ Transmission Lock Lever.

CD-R Tray Base

3. The CD-R Release Lever comes free from the Paper EJ Lock
Lever and comes down to enable the CD-R Tray Base to open.
Paper EJ
Lock Lever

When the Carriage Unit is out of its home position, the salient of the Paper EJ
Lock Release Cam does not press down the Paper EJ Transmission Lock
Lever, and the tab of the Paper EJ Lock Lever is not released. Therefore, the
CD-R Tray Base cannot be opened.

Paper EJ
Transmission
Lock Lever
Paper EJ
Lock Release
Cam
CD-R Release Lever

Tab

Jointed position

Salient

Figure 2-6. CD-R Tray Base Lock Mechanism

Operating Principles

Printer Mechanism

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EPSON Stylus Photo R1800/R2400

Revision B

2.2.3.4 CD-R Printing Mechanism
† CD-R Tray Home Position Detection Sequence
The following sequence is performed after opening the Front Cover (CD-R
Sensor closing), inserting the CD-R Tray to the specified position, and
pressing the Paper SW.
When the close signal of the CD-R Sensor is detected, no paper is fed
from the ASF if the Paper Switch is pressed. In this case, the Paper Switch
executes a CD-R Tray home position detection sequence.

9. The Carriage Unit moves to the CD-R Tray HP detectable position
and stops there, and then the CD-R Tray is fed in the ASF
direction.
10. When the CD-R Tray stops operating, the Carriage Unit moves to
the carriage HP and stands by.
If the CD-R Tray HP, white marking or CD-R cannot be detected within the
steps predetermined for the CD-R Tray HP detection sequence, the CD-R Tray
is ejected and Paper Out Error is displayed.

1. When the APG Assy is driven, the PG position is set to "++" and
the Driven Roller of the Upper Paper Guide presses the CD-R
Tray.

PW Sensor

2. When the Carriage Unit moves leftward and the PW Sensor
detects the CD-R, the Carriage Unit returns to its home position
(HP).
3. After waiting for about 5 seconds at the HP, the Carriage Unit
moves to the CD-R Tray HP detectable position (right end of the
CD-R Tray).
4. The CD-R Tray is pulled in the ASF direction, the PW Sensor
detects the CD-R Tray HP, and then the Carriage Unit moves to
the center of the CD-R Tray.
5. When the PW Sensor detects the white marking in the center of
the CD-R Tray, the CD-R Tray is fed in the paper ejection
direction.
6. The Carriage Unit moves leftward, the PW Sensor detects the left
side white marking, then the Carriage Unit moves rightward, and
the PW Sensor detects the right side white marking.
7. The Carriage Unit moves to the center of the CD-R Tray, and the
PW Sensor starts detection in the back-and-forth direction of the
CD-R. After the leading edge of the CD-R is detected, the CD-R
Tray is fed in the paper ejection direction, and the trailing edge of
the CD-R is detected. After that, the CD-R Tray is fed to the center
of the CD-R in the paper ejection direction.

CD-R Tray
Carriage Unit
CD-R home position

Figure 2-7. CD-R Printing Mechanism

8. The Carriage Unit moves leftward, and the PW Sensor starts
detection in the horizontal direction of the CD-R. After the left end
of the CD-R is detected, the Carriage Unit moves rightward, and
the right end of the CD-R is detected.

Operating Principles

Printer Mechanism

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EPSON Stylus Photo R1800/R2400

Revision B

2.2.4 Paper Feeding Mechanism

PF Motor

The Paper Feeding Mechanism is designed to transfer the paper fed from the
ASF, Roll Paper Guide or Board Paper Guide or the CD-R fed from the CD-R
Tray according to the print data.

2.2.4.1 Paper Feeding Mechanism

PF Timing Belt
Combination Gear
36.294, 45.5

The following shows the specifications of the DC motor that drives the Paper
Feeding Mechanism.

PF Roller

Spur Gear 31.5
Spur Gear 68

Table 2-6. PF Motor Specifications
Item
Type
Drive voltage
Armature resistance
Inductance

Front Paper Eject Roller

Specifications

Spur Gear 16; B (front)

DC motor with brushes
Spur Gear 15.5

+42V ± 5% (voltage applied to driver)
21.2Ω ± 10%

Spur Gear 16; B (rear)

17.2mH (1kHz)

Drive method

PWM

Drive IC

A6628

Rear Paper Eject Roller

The following shows the part names and outline of the drive transmission path.

Like the CR Motor, a DC motor is used as the PF Motor in this product.
Closed loop control based on the DC Motor and Rotary Encoder has the
following advantages.

Combination Gear Spur Gear 16; B (rear)
36.294, 45.5
PF Timing Belt

Spur Gear 68
Front Paper
Eject Roller

† Improved paper feed accuracy
PF Motor

† Paper feed amount control

Spur Gear 15.5
Spur Gear 31.5

The PF Motor drive is transmitted to the PF Roller and the Paper EJ Roller
following the route shown below. The route is also followed by the paper.

Front Paper Guide

PF Roller

Front Paper Eject Roller

Rear Paper Eject Roller

Figure 2-8. Paper Feeding Mechanism

Operating Principles

Printer Mechanism

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EPSON Stylus Photo R1800/R2400

Revision B

The fed paper is detected by the PE Sensor, and its leading edge is then
transferred to the front of the Front Paper Guide.
To eliminate the deflection of the paper, the paper is then returned toward the
ASF Assy by the specified number of steps according to the paper feed mode.
The paper is transferred again to the specified paper locating position of the
Front Paper Guide.

2.2.5 Ink System Mechanism
The Ink System Mechanism consists of the following units.
† Pump Unit (including the CR Lock Lever)
† Cap Unit

2.2.5.1 Pump Unit
2.2.4.2 PF Measurement Sequence
† The mechanical load in the paper feeding path is measured in the following
cases to perform control so that an adequate current value is set according
to the mechanical load.
„ When power is switched on
„ When the Ink Cartridge is replaced
† When the mechanical load in the paper feeding path reaches the specified
value, a Fatal Error is displayed.

The Pump Unit is designed to suck ink from the Print Head or Cap Unit. The
Cap Unit has a built-in Head Cleaning Wiper.
The following shows the specifications of the stepping motor that drives Pump
Unit.
Table 2-7. Pump Motor Specifications
Item
Type

Specifications
4-phase, 48-pole PM type stepping motor

Drive voltage
Winding resistance

+42V ± 5% (voltage applied to driver)
10.3Ω ± 10% (per phase at 25°C)

Inductance
Drive method

13.4mH ± 20% (1kH,1Vrms)
Bipolar drive/constant-current drive

Drive IC

A6628

The following operations are performed when the drive of the Pump Motor is
transmitted to the Pump Unit.
Table 2-8. Pump Motor Rotation Directions and Functions
Pump Motor Rotation Direction*

Functions

CW direction

•
•
•
•

Cap closing
Ink suction
Wiper resetting
CR Lock setting

CCW direction

•
•
•
•

Cap opening
Pump release
Wiper setting
CR Lock resetting

Note "*": The direction (CW or CCW) was determined viewing the motor from the
output shaft of the motor mounting plate.

Operating Principles

Printer Mechanism

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EPSON Stylus Photo R1800/R2400

Revision B

2.2.5.2 Drive Transmission Path to Pump Unit

The following shows the Pump Unit operating principle.

The drive of the Pump Motor is transmitted to the Pump Unit in the following
path.

Cap Unit Side

Pump Motor

Combination Gear 10.2, 21.2 IS

Spur Gear 20.4 IS

Pump Unit

To Waste ink pad

The following shows the internal part names and operation outline of the Pump
Unit.

Combination Gear 10.2, 21.2 IS

Figure 2-10. Pump Unit Operating Principle
† Ink Suction
1. The Pinion Gear of the Pump Motor rotates in the CW direction.
2. The Roller turns and simultaneously presses the tube.
3. Ink is fed from the Cap Unit toward the Waste Ink Pad.

Spur Gear
20.4 IS

† Pump Release
1. The Pinion Gear of the Pump Motor rotates in the CCW direction.
2. The Roller moves away from the tube and releases the tube.
Pump Motor and Motor Pinion Gear

3. Ink is not sucked.

Figure 2-9. Outline of Pump Unit Inside

Operating Principles

Printer Mechanism

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EPSON Stylus Photo R1800/R2400

Revision B

2.2.5.3 Cap Unit

2.2.6 Ink Sequence

The Cap Unit is designed to make airtight in the Cap sticking fast to the Print
Head surface so that ink suction can be performed by the driving force of the
Pump Unit.

The following ink sequence is executed according to various timer, counter,
flag and other information saved on the EEPROM.

When the printer is in a standby status or its power is OFF, the Cap Unit
prevents the ink from thickening.
The following figures shows the Cap Unit operation.
Carriage Unit

Cap

† CSIC-related sequence
The ink type code stored in the CSIC Memory Chip is saved in the Main
Board EEPROM. At power-on, data is read from each color CSIC and the
CSIC data status becomes valid. If the data read from each CSIC has any
problem, No Ink Cartridge, CSIC Error or Ink Out will be displayed.
After CSIC operation is checked, the ink consumption of the I/C currently
installed per color is compared with the ink consumption saved in the
printer EEPROM, and control is performed under the following conditions.
„ When the current ink consumption data differs between the Ink
Cartridge and the EEPROM
1. The printer judges that the Ink Cartridge was replaced while the
printer was turned off. Then it resets the 1st I/C flag in the
EEPROM.
2. The printer updates the number of times the CSIC is installed.

Print Head

Slider cap rises to perform
capping.

Figure 2-11. Capping Mechanism

3. After incrementing the counter of I/C replacement, the printer
reads the ink consumption data from the CSIC to write it over the
existing data in the EEPROM following the CSIC data replacement
sequence.
4. The printer model name data on the CSIC is rewritten.
Note:The reason why the model name data is rewritten from the printer
to the CSIC is to know for which model was the I/C used at the
time of collecting used I/Cs.
5. The replacement flag 2 (flag that indicates CL after Replacement)
is set and the CL is executed.

Operating Principles

Printer Mechanism

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EPSON Stylus Photo R1800/R2400
„

Revision B

When the current ink consumption data in the Ink Cartridge and that in
the EEPROM is same
1. When the initial filling flag is set and the CSIC ink consumption is 0,
the printer judges that initial filling is not yet performed.
(The printer before initial filling judges that the I/C is fitted in a
power-off status.)
2. Installation count updating, CSIC information rewriting, and initial
filling are executed in that order.
3. If the initial filling flag is not set, the printer judges that I/C(s) has
not been replaced during power-off and regards the current CSIC
data as valid.

Data is written to the CSIC at the following timings.
„
„
„
„

At power-off
When starting the power saving mode
When replaced an Ink Cartridge(s)
At the time of cleaning
1. Reads the data from the CSIC.
2. Compare the date with the ink consumption data in the EEPROM.
3. If the EEPROM data is same as the CSIC data, ends the
sequence. If they differ, the difference is added to write the sum in
the CSIC.

Operating Principles

† Initial Ink Filling
When the printer is powered on for the first time after purchase, the printer
executes the initial ink filling operation to fill the ink cavities of the Head
with ink. When the initial ink filling operation is performed properly, the
printer clears the flag in the EEPROM so that initial ink filling operation will
not be performed when it is powered on the next time. The Stylus Photo
R1800 requires about 160 seconds to perform the initial ink filling
operation.
If the sequence does not end normally during initial filling, the initial filling
flag is not cleared and the CL operating flag is set. Because of these flags,
when powered on the next time, the printer assumes that it was powered
off for some reason during initial filling and executes CL3 instead of the
initial filling sequence. (On the conventional mode, initial filling was
executed again. However, when this operation was performed, ink was
wasted and therefore CL3 is executed to cover the ink filling performance.)
When the initial filling flag is set and the CL operating flag is not set, the
printer judges that the initial filling was not executed at all (power was
switched on but the cartridges were not installed), and when the printer is
powered on the next time, it executes initial filling.
† Replacement Cleaning
Replacement CL1 is executed when replaced an Ink Cartridge(s).
„ Amount of Ink Suction
Replacement CL1: 3.09g (0.386g per color)

Printer Mechanism

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EPSON Stylus Photo R1800/R2400

Revision B

† Manual Cleaning
This printer provides three different manual cleanings to remove ink
coagulated by air bubbles, viscous material or foreign matter. Perform the
following manual CL operations by operating the panel or using the utility
included in the printer driver.
Independently of the printing path after the previous CL, perform manual
CL from CL1 to CL3 in order if the cumulative printing timer counter is less
than 7min. Only when the cumulative printing timer counter is more than
7min, execute only CL1.
„ Amount of Ink Suction

2.2.7 Power-On Sequence
The following describes the printer operation after it is powered on.

When the Carriage Unit is in the Home Position with the CR Locked
1. After power-on, the drive of the APG Motor is transmitted to the Carriage
Shaft, and the PG position changes from PG Typ. to PG++.
2. The drive of the CR Motor is transmitted to the Carriage Unit, and the
Carriage Unit performs HP detection operation in the following path.
„

• CL1: 1.55g (0.194g per color)
• CL2: 4.08g (0.510g per color)
• CL3: 6.47g (0.809g per color)

„
„

Wiping Operation
Clean the nozzle surface with the right-half rubber part of the wiper.
Flushing Operation
Prevent color mixture. Stabilize the ink surface inside the nozzles.

In addition, the printer determines which CL to perform according to the
remaining amount of ink in the Cartridge. When the printer detects the
amount is low, it automatically choose the CL that uses ink less than the
other CLs. If the remaining amount of ink is extremely low (Ink Low or Ink
Out status), the printer disables the all manual Cleanings and indicates the
status on the EPW3.
† Timer Cleaning
Ink is consumed depending on the combination of the cumulative printing
timer, cumulative cleaning count and cleaning timer.
† Flushing
There are two types of flushing.
„ Flushing before printing
This is performed to reduce the viscosity of ink in the Print Head
nozzles before starting to print.
„ Scheduled Flushing
This is performed to prevent ink in the Print Head nozzles from
increasing its viscosity during printing.

Operating Principles

Home position ⇒ Right frame ⇒ CR Lock confirmation position
⇒ Right frame ⇒ Home position

3. The drive of the Pump Motor is transmitted to the Cap Unit, the Cap opens
(lowers), and the CR Lock is released.
4. After the Carriage Unit has moved leftward by the specified number of
steps, the Wiper, driven by the Pump Motor, performs the following.
„

Wiper setting ⇒ Wiper resetting

5. The Carriage Unit returns to the home position, and the PG position
returns from PG++ to PG Typ.
6. The drive of the PF Motor is transmitted to the PF Roller and Paper Eject
Rollers (front and rear), which then rotate for about 2 seconds.
7. After moving between the left and right frames twice, the Carriage Unit
moves to the right end of the Front Paper Guide.
8. The PF Roller and Paper Eject Rollers (front and rear) rotate.
„

Rotation for about 4 seconds (slow speed) ⇒ Rotation for about 2
seconds

9. The Carriage Unit returns to the home position and is secured by the CR
Lock.

Printer Mechanism

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EPSON Stylus Photo R1800/R2400

Revision B

When the Carriage Unit is Out of the Home Position

2.3 Electrical Circuit Operating Principles

1. When the PG position is other than PG++ after power-on, the drive of the
APG Motor is transmitted to the Carriage Shaft, and the PG position
changes to PG++.

The electrical circuit of Stylus Photo R1800 consists of the following circuits.

2. The drive of the CR Motor is transmitted to the Carriage Unit, and the
Carriage Unit returns to the home position at slow speed.

† Control circuit board

: C589 MAIN

† Power supply circuit board : C589 PSB
† Control panel board

: C589 PNL

3. The drive of the PF Motor is transmitted to the PF Roller and Paper Eject
Rollers (front and rear), which then rotate for about 2 seconds.

† Control panel B board

: C589 PNL-B

4. After the Carriage Unit has moved leftward by the specified number of
steps, the Wiper is set, driven by the Pump.

The following shows how the four circuit boards are connected.

5. After the Carriage Unit has returned to the home position, it moves leftward
again by the specified number of steps. And, driven by the Pump Motor, ink
is sucked for about 4 seconds and then the Wiper is set, and the CR Lock
is placed.

Printer
Mechanism

PNL Board

CR Motor

6. The Carriage Unit performs HP detection operation in the following path.
„

Home position ⇒ Right frame ⇒ CR Lock confirmation position
⇒ Right frame ⇒ Home position

PF Motor
APG Motor

7. The drive of the Pump Motor is transmitted to the Cap Unit, the Cap opens
(lowers), and the CR Lock is released.

ASF Motor

MAIN Board

8. The Carriage Unit returns to the home position, and the PG position
returns from PG++ to PG Type.

Pump Motor

9. The PF Motor drive is transmitted to the PF Roller and the Paper EJ
Rollers (front and rear) to rotate them for about 2 seconds.

Head drive circuit

10. The Step 7 to 9 of "When the Carriage Unit is in the Home Position with the
CR Locked (p30)" are performed, and the Carriage Unit is locked.

Sensors
Power OFF +3.3VDC

+42VDC

PSB/PSE Power
Supply Board

Figure 2-12. Electrical Circuit Block Diagram

Operating Principles

Electrical Circuit Operating Principles

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EPSON Stylus Photo R1800/R2400

Revision B

2.3.1 Power Supply Circuit Operating Principle
The power supply circuit board of this product is the C589 PSB.
† Basic circuit structure
„ Flyback switching system
„ +42VDC and +3.3VDC are supplied to the Printer Mechanism and
Control Board
The following indicates the applications of the voltages generated in this power
supply circuit.
Table 2-9. Supplied Power
Voltage
+42VDC
Rated output current:
0.45A

+3.3VDC
Rated output current:
0.5A

The following is the block diagram of the power supply circuit.

Separate-excited
Simulated Resonance
Flyback Converter

F51
Fuse for LPS

Over Current Limitation
Over Voltage Limitation
Secondary Power
Supply SW function
Low Power mode

+42VDC

IC51
+3.3V Chopper
Circuit

+3.3VDC

Applications

+5VDC

•
•
•
•
•
•

CR Motor
PF Motor
PG Motor
ASF Motor
Pump Motor
Head drive voltage

•
•
•
•

Logic sensor circuit
Sensor circuit
Nozzle selection circuit (on the Print Head)
Interface control circuit

PSC Signal
C51, C52
ESAVE

Smoothing
Circuit
D51

TRANS: T1
QF1
Main Switching
Circuit

Over Current
Protection
F1, TH1

Filter Circuit
C1, FL1

Full Wave
Rectifier
Circuit
D11, D12,
D13, D14

Smoothing
Circuit
C11

AC Input

Figure 2-13. Power Supply Circuit Block Diagram

Operating Principles

Electrical Circuit Operating Principles

32

EPSON Stylus Photo R1800/R2400

Revision B

2.3.2 C589 MAIN Circuit Operating Principle
The C589 MAIN Board consists of the following circuits and sensors.
† Logic Circuits (CPU-ASIC 2 in 1, PROM, SDRAM)
† Circuits for controlling and driving Motors
(CR Motor, PF Motor, APG Motor, ASF Motor, Pump Motor)
† Circuits for controlling and driving the Head
† Interface Circuits
USB 2.0, IEEE1394
† Sensor Circuits
† RTC Circuit
† DAC Converter Circuit
† Low-power Circuit
† Logic Circuit Element for 3.3V/1.5V
The +3.3VDC generated on the C589 PSB Board is transformed to +1.5V
by the Regulator IC on the C589 Main Board to use it to drive multiple
components.
This transformation is performed to reduce power consumption of the Logic
Circuit.
The following components operate with the 3.3V/1.5V.
„
„
„
„
„
„
„

CR Encoder Sensor
PF Encoder Sensor
PW Sensor
Ink Mark Sensor
APG Sensor
PE Sensor
ASF Sensor

† Complex Circuit (IC18)
The Complex Circuit (IC18) that consists of EEPROM, RTC, and Reset
circuit is installed on the printer. Employing a large-capacity condenser for
the Timer allows to backup the time recorded at power-off for about a week
after the power-off.

Operating Principles

Electrical Circuit Operating Principles

33

EPSON Stylus Photo R1800/R2400

Revision B

The following is the block diagram of the C589 MAIN control board.

PROM
(IC4)

IEEE 1394
(IC1)

IEEE 1394
CN3

Motor
Driver
(IC5)

Data
Address
SDRAM
(IC12)

DAC
(IC2)
CPU-ASIC
2 in 1
(IC14)

Motor
Driver
(IC6)

CN15

CR Motor

CN16

PF Motor

CN17

Pump Motor

CN18

APG Motor

CN19

ASF Motor

USB2.0
CN2
CN5

Relay Board

PF Encoder Sensor

PE Sensor

RTC
(IC18)
CR Encoder Sensor

ASF Sensor

Regulator
(IC8)

PW Sensor

APG Sensor 1

Ink Mark Sensor

APG Sensor 2

CN9

C589 PSB Board

CN7

CSIC Board

CN10

C589 Panel Board

C589 LED Board

CN11
Head
Driver
(IC7)

CN12
Q13, Q14
CN13

CN8
CN14

Print Head

CD-R Sensor

Figure 2-14. C589 MAIN Control Board Block Diagram

Operating Principles

Electrical Circuit Operating Principles

34

3

CHAPTER

TROUBLESHOOTING

EPSON Stylus Photo R1800/R2400

Revision B

3.1 Overview
This chapter describes unit-level troubleshooting.

3.1.1 Troubleshooting according to Panel Messages
After checking the printer LED and EPW3 error indications, you can grasp the fault location using the check list in this section. When you find the fault location, refer
to Chapter 4 "Disassembly and Reassembly" and change the corresponding part and/or unit. The following table indicates the check point reference tables
corresponding to the error states (LED and EPW3).
Table 3-1. Reference Tables of Error States
Error State

Reference Table

Communication Error

Refer to Table 3-2 "Troubleshooting of Communication Error" on page 37

Model Difference

Refer to Table 3-2 "Troubleshooting of Communication Error" on page 37

Cover Open (Tray) Error

Refer to Table 3-3 "Troubleshooting of Cover Open Error" on page 40

Paper Out Error

Refer to Table 3-4 "Troubleshooting of Paper Out Error" on page 40

Paper Jam Error

Refer to Table 3-5 "Troubleshooting of Paper Jam Error" on page 44

Card Loading Error
Paper Mismatch Error
Ink Low
Ink Out Error

Refer to Table 3-6 "Troubleshooting of Card Loading Error" on page 45
Refer to Table 3-7 "Troubleshooting of Paper Mismatch Error" on page 46
Refer to Table 3-8 "Troubleshooting of Ink Low" on page 46
Refer to Table 3-9 "Troubleshooting of Ink Out Error" on page 46

No Ink Cartridge/CSIC Error

Refer to Table 3-10 "Troubleshooting of No Ink Cartridge/Ink Cartridge Error" on page 47

Maintenance Request Error

Refer to Table 3-11 "Troubleshooting of Maintenance Request" on page 49

Fatal Error

Troubleshooting

Refer to Table 3-12 "Troubleshooting of Fatal Error" on page 50

Overview

36

EPSON Stylus Photo R1800/R2400

Revision B

Table 3-2. Troubleshooting of Communication Error
Occurrence
Timing
At power-on

Phenomenon Detail

Faulty Part/
Part Name

The printer does not operate at Panel FFC
all.

Check Point

Remedy

1. Check that the Panel FFC is connected to the Panel Board 1. Connect the Panel FFC to the Panel Board
Connector and LED Board Connector.
and LED Board connectors.
Panel FFC

Panel FFC

Panel Board
connector

LED Board
Connector

2. Check the Panel FFC for damages.

2. Replace the Panel FFC with a new one.

Panel Board

1. Check the Panel Board for damages.

1. Replace the Panel Board with a new one.

LED FFC

1. Check that the LED FFC is connected to the LED Board
Connector and Main Board Connector CN8.

1. Connect the LED FFC to the LED Board
Connector and Main Board Connector
CN8.

LED FFC

LED Board
Connector

CN8

2. Check the LED FFC for damages.

Troubleshooting

Overview

2. Replace the LED FFC with a new one.

37

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-2. Troubleshooting of Communication Error

Occurrence
Timing
At power-on

Phenomenon Detail

Faulty Part/
Part Name

The printer does not operate at Power Supply
all.
Board

Check Point

Remedy

1. Check that the Connector Cable of the Power Supply
Board is connected to the Main Board Connector CN7.

1. Connect the Connector Cable of the Power
Supply Board to the Main Board Connector
CN7.

Blue line

Connector cable of the
Power Supply Board
CN7

1Pin side

2. Check that the blue colored pin of the Power Supply Board 2. Reconnect the Power Supply Board
Connector cable is inserted into the 1 Pin of the Main
Connector cable so that the blue colored
Board Connector CN7 as shown in the above picture.
pin is inserted into the 1 Pin.
3. Check that the Fuse F1 on the Power Supply Board has
not blown.

3. Replace the Power Supply Board with a
new one.

Fuse F1

4. Check the components on the Power Supply Board for
damage.

Troubleshooting

Overview

4. Replace the Power Supply Board with a
new one.

38

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-2. Troubleshooting of Communication Error

Occurrence
Timing
At power-on

Phenomenon Detail
After the power-on sequence
has started, the LED turns off
and the printer does not
operate.

Faulty Part/
Part Name
Main Board

Check Point
1. Check that the Relay connector of the ASF Motor and the
Relay connector of the Pump Motor are not connected to
the wrong connector causing a short circuit.
Relay Connector of
the ASF Motor

Remedy
1. Connect the Relay Connector of the ASF
Motor and the Relay Connector of the
Pump Motor correctly, and replace the
Main Board with a new one.

Relay Connector of
the Pump Motor

At operation

Operation at power-on is
normal, but the error appears
when the print job is sent to
the printer.

Interface cable

1. Check that the Interface cable is connected between the
PC and printer.

1. Connect the Interface cable to the PC and
printer.

2. Check the Interface cable for breaking.

2. Replace the Interface cable with a new
one.

EPSON
USB driver

1. When using USB, check that the EPSON USB driver has
been installed on the PC.

1. Install the EPSON USB driver.

USB

1. Check that the PC and printer are connected via the USB
hub.

1. Enter the USB serial No. indicated on the
product nameplate.
Refer to Chapter 5 "Adjustment".

IEEE1394

1. Check that the same code as the IEEE1394 QR label code 1. Input the code given as the IEEE1394 QR
is saved in the EEPROM address (from BA-H to BE-H).
label code.
Refer to Chapter 5 "Adjustment".

Printer Driver

1. Check that the printer driver for Stylus Photo R1800 has
already been installed.

1. Install the printer driver for Stylus Photo
R1800.

2. Check that the connected printer is Stylus Photo R1800.

2. Connect the Stylus Photo R1800 printer.

Main Board

Troubleshooting

1. Check that a wrong model name has not been input to the 1. Using the Adjustment Program, enter the
EEPROM address (E0).
Refer to Chapter 5"Adjustment".

Overview

39

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-3. Troubleshooting of Cover Open Error

Occurrence
Timing
During printing

Phenomenon Detail
A Cover Open (Tray) Error is
indicated during printing.

Faulty Part/
Part Name
Printer Cover

Check Point
1. Check that the CD-R Unit is not open.

Remedy
1. Close the CD-R Unit.

Table 3-4. Troubleshooting of Paper Out Error
Occurrence
Timing
At operation

Phenomenon Detail

Faulty Part/
Part Name

When the Paper Switch is
ASF Assy.
pressed, the LD Roller attempt
to feed paper but the paper is
not fed.

Check Point
1. Check the LD Roller or Retard Roller of the ASF Assy for
paper dust and foreign matter.

Remedy
1. Using a cleaning sheet (part
code:1262115), clean the LD Roller and
Retard Roller. The procedure is as follows.
(1) Place the cleaning sheet upside down
and put it into the ASF Assy.
(2) Press the Paper Switch to start paper
feed.
(3) Repeat the above steps several times.
* To remove persistent contamination,
staple an alcohol-dampened cloth to a
postcard and clean the rollers in the
following method.
Cleaning sheet

Postcard used
as mount

Non-adhesive part

Adhesive part
This side down

Stapling
Cloth damped
with alcohol

(1) Place the alcohol-dampened cloth
toward the LD Roller surface of the
ASF Assy.
(2) Hold the mount top end securely and
press the Paper Switch.
(3) Repeat the paper feed sequence
several times to clean the LD Roller
surface of the ASF Assy.

Troubleshooting

Overview

40

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-4. Troubleshooting of Paper Out Error

Occurrence
Timing
At operation

Phenomenon Detail

Faulty Part/
Part Name

Though paper is fed from the PE Sensor
ASF Assy, it stops near the PE
Sensor Lever.

Check Point

Remedy

1. Check that the Connector cable of the PE Sensor is
securely connected to the PE Sensor and Relay Board
Connector CN2.
PW Sensor Connector

1. Connect the Connector cable of the PE
Sensor to the PE Sensor and Relay Board
Connector CN2.

CN2

2. Check that the Sensor Holder is mounted to the
Mechanical frame correctly.

2. Install the Sensor Holder correctly.

Sensor Holder

Detection Lever

Torsion Spring

3. Move the Detection Lever manually as when the paper
3. Replace the PE Sensor Holder Unit with a
passes, and check that the Detection Lever returns to the
new one.
original position automatically by the Torsion Spring when
released. Refer to the above photo.
4. Using a tester, check that the PE Sensor is normal.
⋅ Paper absent : 2.4V or more
⋅ Paper present : 0.4V or less

Troubleshooting

Overview

4. Replace the PE Sensor Holder Unit with a
new one.

41

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-4. Troubleshooting of Paper Out Error

Occurrence
Timing

Phenomenon Detail

The Paper Switch The CD-R Tray HP detection
was pressed at the sequence stops and the Tray
setting of the CD-R is ejected.
Tray.

Faulty Part/
Part Name
CD-R Tray

Check Point

Remedy

1. Check the HP detection position or white markings of the
CD-R Tray for paper dust and foreign matter.

White Markings

1. Remove paper dust and/or foreign matter
from the detection position.

HP detection
position

2. Check the Driven Roller surface for contamination such as 2. Feed A4-size sheets of plain paper from
paper dust and CD-R coating material.
the ASF Assy several times to remove the
contamination.

The Paper Switch
was pressed at the
setting of the CD-R
Tray or board
paper

Though the CD-R Tray or the PW sensor
Board Paper is fed toward the
ASF Assy, but is ejected
immediately.

3. Check that the HP detection position or white markings of
the CD-R Tray are not chipped.

3. Replace the CD-R Tray with a new one.

1. Check the PW Sensor for paper dust, ink, etc.

1. Clean the PW Sensor surface.

PW sensor

Carriage Unit Bottom

2. Compare the EEPROM values in two places (50 and 2. Replace the PW Sensor with a new one.
51) and check that they are not approximate to each
other.

Troubleshooting

Overview

42

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-4. Troubleshooting of Paper Out Error

Occurrence
Timing
The Paper Switch
was pressed at the
setting of the CD-R
Tray or board
paper

Phenomenon Detail

Faulty Part/
Part Name

The CD-R Tray moves toward PW sensor
the ASF and the posterior
edge of it reaches to the
Driven Roller on the Upper
Paper Guide.Then the CD-R
Tray tries to go farther, but it is
ejected.

Check Point
1. Check that the PW Sensor FFC is placed in the specified
routing positions and does not make contact with any
parts.
CR Encoder Board
Connector

Remedy
1. Place the PW Sensor FFC in the specified
routing positions.

PW Sensor
Connector

FFC

Troubleshooting

2. Check that the PW Sensor FFC is connected to the CR
Encoder Board and PW Sensor Connectors. Refer to the
above photo.

2. Connect the FFC to the CR Encoder Board
and PW Sensor Connectors.

3. Check the PW Sensor or PW Sensor FFC for damages.

3. Replace the PW Sensor with a new one.

Overview

43

EPSON Stylus Photo R1800/R2400

Revision B

Table 3-5. Troubleshooting of Paper Jam Error
Occurrence
Timing
At operation

Phenomenon Detail
At the time of paper ejection,
the PF Roller advances the
paper but cannot eject it
completely.
Paper is not ejected
completely and causes a jam
near the Paper Eject Frame.

Faulty Part/
Part Name
–

ASF Assy.

Check Point

Remedy

1. Check that the size of the fed paper is not larger than that 1. Tell the user that the paper size specified
of the paper specified by the driver.
by the driver is not available for the printer.

1. Check that the paper is fed along the Right Edge Guide.

Paper EJ Frame 1. Check that the Star Wheel Units have not come off the
Assy.
Paper EJ Frame Assy.

1. Feed the paper along the Right Edge
Guide.
1. Securely install the Star Wheel Units to the
Paper EJ Frame Assy.

Paper EJ Frame Assy.

Star Wheel Units

2. Check the Paper EJ Frame Assy for deformation or
damages.

2. Replace the Paper EJ Frame Assy with a
new one.

Spur Gear 68
1. Check the Spur Gear 68 or Spur Gear 16; B for damages. 1. Replace the Front (or Rear) Paper EJ
Spur Gear 16; B
Roller Assy with a new one.
Spur Gear 16; B
Paper EJ Roller
Assy.(front/rear)

Spur Gear 68

Troubleshooting

Overview

44

EPSON Stylus Photo R1800/R2400

Revision B

Table 3-6. Troubleshooting of Card Loading Error
Occurrence
Timing
During printing

Phenomenon Detail
Printing starts but paper is not
fed.
The card size paper is loaded
correctly, but Card Loading
Error is displayed.

Faulty Part/
Part Name
–

PW sensor

Check Point

Remedy

1. Check that the card size paper is loaded in the portrait
orientation.

1. Load the cards of the same size correctly,
and press the Paper Switch to eject the
jammed paper.

1. Check that the PW Sensor FFC is connected to the CR
Encoder Board and PW Sensor Connectors.

1. Connect the FFC to the CR Encoder Board
or PW Sensor.

CR Encoder Board
Connector

PW Sensor
Connector

FFC

2. Check the PW Sensor or PW Sensor FFC for damages.

Troubleshooting

Overview

2. Replace the PW Sensor with a new one.

45

EPSON Stylus Photo R1800/R2400

Revision B

Table 3-7. Troubleshooting of Paper Mismatch Error
Occurrence
Timing
At operation

Phenomenon Detail

Faulty Part/Part
Name

Check Point

When feeding a CD-R (Board Paper EJ Frame 1. Check if the CD-R Tray Base is closed or not.
Paper), an error is displayed Assy
on the LED and EPW3.
(CD-R Tray Base)
CD-R Sensor

Remedy
1. Open the CD-R Tray Base.

1. Check that the Connector cable of the CD-R Sensor is
1. Connect the Connector cable of the CD-R
securely connected to the connectors of the CD-R Sensor
Sensor to the CD-R Sensor and Panel
and Panel Board.
Board Connectors.
CD-R Sensor

Panel Board connector

Connector cable of
the CD-R Sensor

2. Check the CD-R Sensor or Connector cable for damages. 2. Replace the CD-R Sensor with a new one.

Table 3-8. Troubleshooting of Ink Low
Occurrence
Timing
At operation or
during printing

Phenomenon Detail
A message is displayed on
the LED and EPW3 during
printing.

Faulty Part/Part
Name
Ink Cartridge

Check Point

Remedy

1. Look at the remaining ink indication of the EPW3 to check 1. Prepare a new Ink Cartridge.
the amount of the ink remaining in the Ink Cartridge.

Table 3-9. Troubleshooting of Ink Out Error
Occurrence
Timing
During printing

Phenomenon Detail
After the Carriage has
detected the HP, an error is
displayed on the LED and
EPW3.

Troubleshooting

Faulty Part/Part
Name
Ink Cartridge

Check Point

Remedy

1. Look at the remaining ink indication of the EPW3 to check 1. Replace the Ink Cartridge with a new one.
whether the ink remains in the Ink Cartridge.

Overview

46

EPSON Stylus Photo R1800/R2400

Revision B

Table 3-10. Troubleshooting of No Ink Cartridge/Ink Cartridge Error
Occurrence
Timing
At power-on

Phenomenon Detail
After the Carriage has
detected the HP, an error is
displayed on the LED and
EPW3.

Faulty Part/
Part Name
Ink Cartridge

Check Point

Remedy

1. Check that the Ink Cartridge is installed correctly.

1. Install the Ink Cartridge correctly.

2. Check that the tab of the Ink Cartridge is not broken.

2. Replace the Ink Cartridge with a new one.

Tab

3. Check that the Memory Chip is not disconnected or not
damaged.

3. Replace the Ink Cartridge with a new one.

Memory Chip

Troubleshooting

Overview

47

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-10. Troubleshooting of No Ink Cartridge/Ink Cartridge Error

Occurrence
Timing
At power-on

Phenomenon Detail
After the Carriage has
detected the HP, an error is
displayed on the LED and
EPW3.

Faulty Part/
Part Name
CSIC FFC

Check Point

1. Check that the CSIC FFC is connected to the CSIC Board 1. Connect the CSIC FFC to the CSIC Board
Connector and Main Board Connector CN10.
Connector and Main Board Connector
CN10.

CSIC Board
Connector

CSIC Board

Remedy

CSIC FFC

CN10

2. Check the CSIC FFC for damage.

2. Replace the CSIC FFC with a new one.

1. Check the CSIC Board for damage.

1. Replace the CSIC Board with a new one.

CSIC Board

Carriage Unit

1. Check that the electrodes in the Carriage, which make
contact with the CSIC Board, are not bent.

1. Replace the Carriage Unit with a new one.

Electrode

Troubleshooting

Overview

48

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-11. Troubleshooting of Maintenance Request

Occurrence
Timing
At power-on

Phenomenon Detail
At power-on, the printer does
not operate at all.

Troubleshooting

Faulty Part/
Part Name

Check Point

Waste Ink Pads 1. Using the Adjustment Program, check if the Protection
Counter A+B value has exceeded 17772.

Overview

Remedy
1. Replace the Waste Ink Pads and reset the
Protection Counter A and B value with the
Adjustment Program.
• Home side: 24, 25
• Opposite-to-home side: 26, 27

49

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-12. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail
At power-on, the CR Motor
does not operate at all.

Faulty Part/
Part Name
CR Motor

Check Point
1. Check that the CR Motor connector cable is connected to
the Relay Connector.

Remedy
1. Connect the CR Motor connector to the
Relay Connector.

CR Motor

Relay Connector

Relay
Connector
Cables
(for the CR
Motor)

2. Check the CR Motor connector cable for damages.

2. Replace the CR Motor with a new one.

3. Check if the CR Motor operates normally.

3. Replace the CR Motor with a new one.

1. Check that the Relay Connector Cable is connected to the 1. Connect the Relay Connector Cable to the
Main Board Connector CN15.
Main Board Connector CN15.

CN15

2. Check the Relay Connector Cable for damages.

Troubleshooting

Overview

2. Replace the Relay Connector Cable with a
new one.

50

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-12. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail
The power-on sequence is
executed but Fatal error is
displayed.

Faulty Part/
Part Name
CR drive
mechanism

Check Point
1. Check that the Carriage Shaft is lubricated with grease.

Carriage Shaft

At power-on, the PF Motor
does not operate at all.

PF Motor

1. Check that the Connector Cable of the PF Motor is
connected to the Main Board Connector CN16.

CN16

Troubleshooting

Remedy
1. Wipe the surface of the Carriage Shaft with
a dry, soft cloth, and lubricate the Carriage
Shaft with grease G-71.
Refer to Chapter 6 "Maintenance".

1. Connect the PF Motor connector cable to
the Main Board Connector CN16.

PF Motor

2. Check the PF Motor connector cable for damages.

2. Replace the PF Motor with a new one.

3. Check if the PF Motor operates normally.

3. Replace the PF Motor with a new one.

Overview

51

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-12. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail
At power-on, the APG Motor
does not operate at all.

Faulty Part/
Part Name
APG Motor

Check Point

Remedy

1. Check that the Connector Cable of the APG Motor is
connected to the Main Board Connector CN18.

1. Connect the APG Motor connector cable to
the Main Board Connector CN18.

APG Motor

CN18

At power-on, the Pump Motor
does not operate at all.

Pump Motor

2. Check the APG Motor connector cable for damage.

2. Replace the APG Motor with a new one.

3. Check if the APG Motor operates normally.

3. Replace the APG Motor with a new one.

1. Check that the Pump Motor connector cable is connected
to the Relay Connector.

1. Connect the Pump Motor connector cable
to the Relay Connector.

Relay Connector

Troubleshooting

2. Using a tester, check the resistance value of the Pump
Motor.
Value of resistance : 10.3Ω ± 10%

2. If the resistance value is abnormal, replace
the Ink System Unit with a new one.

3. Check the Pump Motor connector cable for damages.

3. Replace the Ink System Unit with a new
one.

Overview

52

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-12. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail
At power-on, the Pump Motor
does not operate at all.

Faulty Part/
Part Name
Relay
Connector
Cables (for
Pump Motor)

Check Point

Remedy

1. Check that the Relay Connector Cable is connected to the 1. Connect the Relay Connector Cable to the
Main Board Connector CN17.
Main Board Connector CN17.

CN17

While the power-on sequence APG Sensor
is being executed, Fatal error
is displayed.

2. Check the Relay Connector Cable for damages.

2. Replace the Relay Connector Cable with a
new one.

1. Check that the APG Sensor Connector cables are
connected to the APG Sensors and Relay Board
Connector CN4 and CN5.

1. Connect the APG Sensor Connector
cables to the APG Sensors and Relay
Board Connector CN4 and CN5.

APG Sensors

CN4
CN5

2. Check the APG Sensors for damages.

Troubleshooting

Overview

2. Replace the APG Sensors with new ones.

53

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-12. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail

Faulty Part/
Part Name

While the power-on sequence ASF Motor
is being executed, Fatal error
is displayed.

Check Point
1. Check that the Connector cable of the ASF Motor is
connected to the Relay Connector.

Remedy
1. Connect the Connector cable of the ASF
Motor to the Relay Connector.

ASF Motor

Relay Connector

Relay
Connector
Cable
(for the ASF
Motor)

2. Using a tester, check the resistance value of the ASF
Motor.
Value of resistance : 7.0Ω ± 10%

2. If the resistance value is abnormal, replace
the ASF Motor with a new one.

3. Check the ASF Motor connector cable for damages.

3. Replace the ASF Motor with a new one.

1. Check that the Relay Connector Cable is connected to the 1. Connect the Relay Connector Cable to the
Main Board Connector CN19.
Main Board Connector CN19.

CN19

2. Check the Relay Connector Cable for damages.

Troubleshooting

Overview

2. Replace the Relay Connector Cable with a
new one.

54

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-12. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail

Faulty Part/
Part Name

While the power-on sequence Relay FFC
is being executed, Fatal error
is displayed.

Check Point

Remedy

1. Check that the Relay FFC is connected to the Relay Board 1. Connect the Relay FFC to the Relay Board
Connector CN1 and Main Board Connector CN5.
Connector CN1 and Main Board
Connector CN5.
CN1

CN5

At power-on, the Carriage Unit CR Scale
moves away from the home
position and bumps against
the right of the Frame, then
hits the left of the Frame.

2. Check the Relay FFC for damages.

2. Replace the Relay FFC Cable with a new
one.

1. Check that the CR Scale is inserted in the slit of the CR
Encoder Sensor.

1. Insert the CR Scale into the slit of the CR
Encoder Sensor.

CR Scale

CR Encoder
Sensor Board

CR Encoder
Sensor Board

Troubleshooting

2. Check the CR Scale for damages and dirt.

2. Wipe off the dirt completely or replace the
CR Scale with a new one.

1. Check the CR Encoder Sensor for paper dust, etc.

1. Remove the paper dust, etc. from the CR
Encoder Sensor.

2. Check the CR Encoder Sensor Board for damages.

2. Replace the CR Encoder Sensor Board
with a new one.

Overview

55

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-12. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail

Faulty Part/
Part Name

At power-on, the Carriage Unit Sensor FFC
moves away from the home
position and bumps against
the right of the Frame, then
hits the left of the Frame.

Check Point
1. Check that the Sensor FFC is connected to the CR
Encoder Sensor Board Connector and Main Board
Connector CN9.

CR Encoder Sensor
Board Connector

At power-on, the PF Roller
rotates fast about a half turn.

PF Encoder
Sensor Holder

Remedy
1. Connect the Sensor FFC to the CR
Encoder Sensor Board Connector and
Main Board Connector CN9.

CN9

2. Check the Sensor FFC for damages.

2. Replace the Sensor FFC with a new one.

1. Check that the PF Encoder Sensor Holder is mounted
correctly.

1. Install the PF Encoder Sensor Holder
correctly.

2. Check that the FFC of the PF Encoder Sensor is securely 2. Connect the PF Encoder Sensor FFC to
connected to the PF Encoder Sensor Board Connector
the PF Encoder Sensor Board and Relay
and Relay Board Connector CN6.
Board Connector CN6.

CN6

PF Encoder Sensor
Board Connector

Troubleshooting

3. Check the PF Encoder Sensor for paper dust, etc.

3. Remove the paper dust, etc. from the PF
Encoder Sensor.

4. Check if the PF Encoder or the FFC is damaged.

4. Replace the PF Encoder with a new one.

Overview

56

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-12. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail
At power-on, the PF Roller
rotates fast about a half turn.

Faulty Part/
Part Name
PF Scale

Check Point

Remedy

1. Check that the PF Scale is inserted in the slit of the PF
Encoder Sensor.

1. Install the PF Scale in the slit of the PF
Encoder Sensor correctly.

PF Scale

Slit

During printing

After receiving a print data, or
while performing the CD-R
Tray home position detection
sequence (Board Paper
detection), an error is
displayed on the LED and
EPW3.

Head FFC
Sensor FFC

2. Check the PF Scale for damages and dirt.

2. Replace the PF Scale with a new one.

1. Check that the Head FFC and the Sensor FFC are
securely connected to the Main Board Connectors CN9
through CN14.

1. Connect the Head FFC and the Sensor
FFC to the Main Board Connectors CN9
through CN14.

CN9 through CN14

Troubleshooting

Overview

57

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-12. Troubleshooting of Fatal Error

Occurrence
Timing
During printing

Phenomenon Detail

Faulty Part/
Part Name

After starting to print, ink is not Head FFC
ejected and paper stops
midway.

Check Point

Remedy

1. Check that the Head FFC is securely connected to the
1. Connect the Head FFC to the Print Head
Print Head Connector and Main Board Connectors CN10,
Connector and Main Board Connectors
CN12, CN13, and CN14.
CN10, CN12, CN13, and CN14.

Head FFC

Print Head
Connector

Ink is not ejected from most
nozzles.

Troubleshooting

Print Head

2. Check the Head FFC for damages.

2. Replace the Head FFC with a new one.

1. Check for occurrence of Head Hot.

1. Replace the Print Head with a new one.

Overview

58

EPSON Stylus Photo R1800/R2400

Revision B

3.1.2 Troubleshooting based on Observed Faults
This section provides troubleshooting procedures based on observed faults such as print quality troubles and abnormal noise.
Table 3-13. Print Quality Troubles
Observed Faults
Dot missing and
mixed colors

Details of the Fault
Inks are not ejected from the
Print Head to the Cap.

Faulty Part/
Part Name
Ink System
Unit(Cap)

Check Point
1. Check for foreign matter around the Seal Rubber on the
Cap Unit.

Remedy
1. Remove the foreign matter around the Seal
Rubber completely.

Seal Rubbers

Extension Spring, 1.19 IS

2. Check that the Ink Tube is connected to the Pump Tube.

Ink Tubes

2. Connect the Ink Tube to the Pump Tube
securely.

Pump Tube

Connection point

3. Check that the Extension Spring 1.19 IS is correctly
installed to the Cap Unit.

Troubleshooting

Overview

3. Replace the Ink System Unit with a new
one.

59

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-13. Print Quality Troubles

Observed Faults
Dot missing and
mixed colors

Details of the Fault
Although inks are ejected
from the Print Head to the
Cap, the trouble still occurs
after executing a cleaning
cycle or replacing the Ink
Cartridges.

Faulty Part/
Part Name
Print Head

Check Point

Remedy

1. Run a Nozzle Check, and check the printed pattern if it has 1. After running a Head Cleaning, check the
broken lines or missing segments.
Nozzle Check Pattern again.
2. Connect the Head FFC to the Print Head
2. Check that the Head FFC is securely connected to the
Connector and Main Board Connectors
Print Head Connector and Main Board Connectors CN11,
CN12, CN13, and CN14.
CN11, CN12, CN13, and CN14.

Head FFC

Print Head
Connector

3. Check if the Head FFC is not damaged.

3. Replace the Head FFC with a new one.
If the trouble still occurs after replacing it,
replace the Print Head with a new one.

Ink System Unit 1. Check if the Cleaner Blade is covered with paper dust or is 1. Replace the Ink System Unit with a new
Cleaner Blade
bent.
one.

Cleaner Blade

Main Board

Troubleshooting

1. Check the Main Board for damages.

Overview

1. Replace the Main Board with a new one.

60

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-13. Print Quality Troubles

Observed Faults
Horizontal or
vertical banding /
Getting smeared

Details of the Fault

Faulty Part/
Part Name

Although inks are ejected
Head FFC
from the Print Head to the
Cap, almost nothing is printed
or the print gets smeared with
excessive ink after executing
a cleaning cycle or replacing
the Ink Cartridges.

Check Point

Remedy

1. Check that the Head FFC is securely connected to the
1. Connect the Head FFC to the Print Head
Connector and Main Board Connectors
Print Head Connector and Main Board Connectors CN10,
CN12, CN13, and CN14.
CN10, CN12, CN13, and CN14.

Head FFC

Print Head
Connector

Troubleshooting

Print Head

1. Check if the print quality recovers after running a cleaning 1. Run the cleaning and replace the Ink
or replacing the Ink Cartridges.
Cartridges several times. If the trouble still
occurs, replace the Print Head with a new
one.

Main Board

2. Check the Main Board for damages.

Overview

2. Replace the Main Board with a new one.

61

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-13. Print Quality Troubles

Observed Faults

Details of the Fault

Vertical or
The printout has banding
horizontal banding / vertical to the CR moving
Color shading
direction and is not evenly
colored.

Faulty Part/
Part Name

Remedy

Adjustment

1. For printing in the Bi-D mode, check that the Bi-D
Adjustment has been performed properly.

Print Head

1. Run a Nozzle Check, and check the printed pattern if it has 1. Perform the Head Cleaning, then check the
broken lines or missing segments.
Nozzle Check Pattern.
Refer to Chapter 5 "Adjustment".
If the trouble still occurs, replace the Print
Head with a new one.

Carriage Shaft

1. Check the surfaces of the Carriage Shaft for foreign
matter.

1. Remove foreign matter from the Carriage
Shaft.

2. Check that the Carriage Shaft is fully lubricated with
grease.

2. Wipe the grease applied to the Carriage
Shaft with a dry, soft cloth, and then apply
G-71 grease.
Refer to Chapter 6 "Maintenance".

3. Check that the Carriage Shaft is mounted horizontally.

3. Reassemble the Carriage Shaft correctly.

4. Check the Carriage Shaft for damages.

4. Replace the Carriage Shaft with a new one.

Direction of
CR movement

* If the trouble still occurs
after doing all measures
described in the right-hand
columns, replace the CR
Motor with a new one.

Narrow stripes of the same
width appear horizontally to
the CR moving direction.

Check Point

1. Perform Bi-D Adjustment to eliminate
displacements between the upper and
lower lines.
Refer to Chapter 5 "Adjustment".

Printer Driver
and the Paper

1. Check if appropriate paper is used in accordance with the 1. Use the appropriate type of paper in
Printer Driver settings.
accordance with the Printer Driver.

Print Head

1. Run a Nozzle Check, and check the printed pattern if it has 1. Perform the Head Cleaning, then check the
broken lines or missing segments.
Nozzle Check Pattern.
Refer to Chapter 5 "Adjustment".
If the trouble still occurs, replace the Print
Head with a new one.

PF Roller Shaft

1. Check the surface of the PF Roller Shaft for foreign matter. 1. Clean the PF Roller surface carefully.

Direction of
CR movement

2. Check the PF Roller Shaft for damages.

2. Replace the PF Roller with a new one.

* If the trouble still occurs
after doing all measures
described in the right-hand
columns, replace the PF
Motor with a new one.

Troubleshooting

Overview

62

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-13. Print Quality Troubles

Observed Faults

Details of the Fault

Vertical or
When printing at 360 dpi,
horizontal banding / horizontal banding and color
Color shading
unevenness appears at a
constant frequency.
Star Wheel Rollers traces
appear in the CR moving
direction.

Faulty Part/
Part Name
Adjustment

Check Point

Remedy

1. Check that PF Adjustment has executed properly.

1. Perform PF Adjustment properly.
Refer to Chapter 5 "Adjustment".

2. Check for Dot missing.

2. Replace the Ink System Unit with a new
one.

Paper EJ Frame 1. Check that the Star Wheel Units have not come off or the
Assy.
Star Wheel Rollers turns normally.

1. Install the Star Wheel Units to the Paper EJ
Frame Assy correctly.

Star Wheel Rollers

Star Wheel Units

Printout is faint or blurry.

The bottom of the printout is
not evenly colored.
Paper EJ Roller
traces appear on
the printout.

Printer Driver
and the Paper

1. Check that adequate paper is used according to the setting 1. Use the appropriate type of paper in
of the Printer Driver.
accordance with the Printer Driver.

Print Head

1. Using the Adjustment Program, check that the correct Head
ID has been written to the EEPROM.

1. Using the Adjustment Program, enter the
31- digit code of the Head ID to the
EEPROM.
Refer to Chapter 5 "Adjustment".

Adjustment

1. Check if the Positioning Adjustment of PF Roller Shaft
Retainer has been performed properly.

1. Make adjustments according to the
specified adjustment priority.
Refer to Chapter 5 "Adjustment".

Traces of the Paper EJ Roller Printer Driver
1. Check if appropriate paper is used in accordance with the 1. Use the appropriate type of paper in
appear on the printed paper and the Paper
Printer Driver settings.
accordance with the Printer Driver.
or CD-R.
Front and Rear 1. Check if the Paper EJ Roller is clean or not.
1. Clean the Paper EJ Roller using the Roller
Paper EJ Roller
Cleaning Mode.
Assys.

Troubleshooting

Overview

63

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-13. Print Quality Troubles

Observed Faults
The printout is
stained with ink.

Details of the Fault
The non-printed side or the
bottom of the printout is dirty
with ink.

Faulty Part/
Part Name
Front Paper
Guide Pad

Check Point

1. Check that heaps of ink are not formed on the Front Paper 1. If heaps of ink are formed, replace the
Guide Pad and that the Front Paper Guide Pad is installed
Front Paper Guide. If it has been confirmed
securely and evenly in the setting position.
that the Ink pads have risen, reinstall the
Front Paper Guide Pad correctly.

Front Paper Guide Pad

PW sensor
When the paper size in the
sent print data is larger than
the size of the fed paper, data
are printed on the Front
Paper Guide, extending off
the paper.
Ink smudges appear on the
blank area of the printout.

Troubleshooting

Remedy

Front Paper Guide

1. Check that the PW Sensor FFC is connected.

1. Connect the PW Sensor FFC.

2. Check that the PW Sensor is not faulty.

2. Replace the PW Sensor with a new one.

Paper EJ Frame 1. Check the Star Wheel Rollers for ink stain.
Assy.

1. Clean the Star Wheel Rollers with a soft
cloth.

Front Paper
Guide

1. Check the Front Paper Guide for ink stain.

1. Clean the Front Paper Guide with a soft
cloth.

Front Paper
Guide Pad

1. Check if ink heaps are formed on the Front Paper Guide
Pad.

1. Replace the Front Paper Guide with a new
one.

Overview

64

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-13. Print Quality Troubles

Observed Faults
The printout is
stained with ink.

Details of the Fault
Ink smudges appear on the
blank area of the printout.

Faulty Part/
Part Name

Check Point

Front and Rear 1. Check the Front and Rear Paper EJ Roller Assys for ink
Paper EJ Roller
stain.
Assys

Remedy
1. Clean the Front and Rear Paper EJ Roller
Assys with a soft cloth.

Driven Roller Shaft

Front Paper EJ Roller Assy

Driven Roller
Shaft

Rear Paper EJ Roller Assy

1. Check the Driven Roller Shaft for ink stain.

Ink System Unit 1. Check that wiping operation was performed properly.

1. Clean the Driven Roller Shaft with a soft
cloth.
1. Install the Cleaner blade correctly or
replace it with a new one.

Cleaner Blade

Troubleshooting

Overview

65

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-13. Print Quality Troubles

Observed Faults
The printout is
stained with ink.

Details of the Fault
Ink smudges appear on the
blank area of the printout.

Faulty Part/
Part Name
PF Roller Shaft

Check Point
1. Check the PF Roller Shaft for ink stain.

Remedy
1. Clean the PF Roller Shaft with a soft cloth.

PF Roller Shaft

The printout is
grainy.

Images are printed grainy in Adjustment
all print modes. Or the image Main Board
looks rough.
Print Head

When printed at 5760 dpi, the Adjustment
Main Board
printed images are poor or
Print Head
grainy.

Regarding hue of
images

The whole image is reddish.

Adjustment
Print Head

1. Check that PG, Bi-D and Head Angular Adjustments have 1. Make the adjustments according to the
been made properly.
specified adjustment priority.
Refer to Chapter 5 "Adjustment".
2. Print the adjustment check patterns and check if they are
grainy.

2. If the images look still grainy after
adjustment, replace the Main Board with a
new one.

1. After making sure that PG, Bi-D and Head Angular
Adjustments have been made correctly, check whether
PW Sensor has been adjusted properly.

1. Make the adjustment according to the
specified adjustment priority.
Refer to Chapter 5 "Adjustment".

2. Print the adjustment check patterns and check if the
printed images are still poor or grainy.

2. If the image quality does not improve after
the adjustment, replace the Print Head and
Main Board in this order, and check the
image graininess.

1. Check if the PG has been adjusted properly.

1. Make the adjustment according to the
specified adjustment priority.
Refer to Chapter 5 "Adjustment".

2. Check that Bi-D and Head Angular Adjustments have been 2. Make the adjustments according to the
made properly.
specified adjustment priority.
Refer to Chapter 5 "Adjustment".
3. Print the adjustment check patterns and check the image
color.

Troubleshooting

Overview

3. If the image color does not change after
adjustment, replace the Print Head with a
new one.

66

EPSON Stylus Photo R1800/R2400

Revision B
Table 3-13. Print Quality Troubles

Observed Faults

Details of the Fault

Borderless Printing Cannot make a borderless
printing (The printer prints
with margins despite the
borderless setting).

Faulty Part/
Part Name
PW sensor

Check Point

Remedy

1. Check if the paper dust or scrap of the paper is attached to 1. Remove the paper dust or scrap of the
the Front Paper Guide.
paper.
2. Check that the PW Sensor is operating normally.
2. If it is judged that the clip function is not
Print the adjustment check patterns with the Adjustment
executed normally, replace the PW sensor
Program, and check that the clip function is executed
with a new one.
normally.
Refer to Chapter 5 "Adjustment".
(The clip function is executed normally if an about 5mm
margin is provided on the left of the first gray band pattern
in the patterns.)

Table 3-14. Abnormal Noise
Occurrence
Timing
–

Details of the Fault
Printing operation is
performed normally but
abnormal noise is produced
at power-on or during
operations.

Troubleshooting

Faulty Part/
Part Name

Check Point

Remedy

Adjustment

1. Check that PF Belt Tension Adjustment has been
executed properly.

1. Make the adjustment according to the
specified adjustment priority.
Refer to Chapter 5 "Adjustment".

Carriage Shaft

1. Check that the Carriage Shaft is fully lubricated with
grease.

1. Wipe the grease applied to the Carriage
Shaft with a dry, soft cloth, and then apply
grease (G-71).
Refer to Chapter 6 "Maintenance".

Overview

67

4

CHAPTER

DISASSEMBLY AND ASSEMBLY

EPSON Stylus Photo R1800/R2400

Revision B

4.1 Overview

4.1.1 Precautions
Before starting the disassembling/reassembling work of this product, always
read the following "WARNING" and "CAUTION" carefully.

This chapter describes procedures for disassembling and assembling this
product. Unless otherwise specified, the disassembled units or main
components can be reassembled by reversing the disassembling procedure.

W A R N IN G

„

† WARNINGs must be followed to avoid personal injury or death.
† CAUTIONs must be followed to avoid damaging the printer or test
equipment.
† ADJUSTMENT REQUIRED indicates that specific mandatory adjustments
must be carried out to complete the repair.

„

† CHECK POINTs emphasize a particularly important process or procedure.
† REASSEMBLY notes provide helpful tips on reassembly procedures,
especially when correct reassembly differs from simple reverse-assembly.

„

When you need to disassemble any units or parts that are not described in this
chapter, refer to the exploded diagrams in the Appendix.

„
„

Before starting your work, always read the precautions described in the next
section.

Disassembly And Assembly

Overview

Before starting the disassembling/reassembling work of
this product, always disconnect the power cable.
When the power supply cable must be connected for
voltage measurement or like, be extremely careful not to
get an electric shock and follow the procedures in this
manual to do your work.
Wear protective goggles to protect your eyes from ink. If
ink gets in your eyes, wash your eyes with clean water
and see a doctor.
To prevent injury from sharp metal edges, always wear
gloves for disassembly and reassembly.
If ink has adhered to your skin, wash it with soap and
water. If it has caused skin irritation, see a doctor.
To protect the microprocessors and circuitry, use static
discharge equipment, such as anti-static wrist straps
when accessing the internal components.

69

EPSON Stylus Photo R1800/R2400

C A U T IO N

„

„

„
„
„

Revision B

When transporting a printer that uses HAV Ink
Cartridges, remove all the cartridges beforehand.
Especially for air transportation, make sure to remove
cartridges because ink will flow into the Cap Unit via the
Print Head due to the reduction of the atmospheric
pressure, which may cause ink leakage.
Use only the recommended tools for disassembly,
reassembly and adjustment.
Refer to Table 4-1 Tool List on page 74.
Tighten screws to the specified torques.
Use the specified lubricants and adhesives.
Refer to Capter 6 "Maintenance".
Make the necessary adjustments under the instructions
given for disassembling.
Refer to Capter 5 "Adjustment".

4.1.2 Tools
The following table indicates the tools recommended for use for disassembly,
reassembly and adjustment.
Table 4-1. List of Tools
Tool Name

Code

Phillips Screw Driver, No.1

1080530

Phillips Screw Driver, No.2

1080532

Flat-blade Screwdriver

1080527

Tweezers

1080561

Needle nose pliers

1080564

Acetate Tape

1003963

PF Tension Measuring Tool

1231678

Penlight

–

The above tools are all available in the market

Disassembly And Assembly

Overview

70

EPSON Stylus Photo R1800/R2400

Revision B

4.1.3 Screws

Table 4-2. List of Screw Types

The following table lists the screws used in this product. When disassembling
and reassembling the printer, refer to the following table and use the specified
screws in the specified positions.

Description

Image

Image

Description

12) C.P.B. (P1) 1.7x5

Description

1) C.B.P. 3x10

2) C.B.S. 3x6

3) C.B.S. (P2) 3x10

4) C.B.P. 3x8

5) C.B.S. 3x8

6) C.B.S. (P4) 3x8

7) C.B.P. 2.6x8

8) C.B.S. (P4) 3x6

9) C.B.P. 3x6

10) C.B.S. 3x4

Disassembly And Assembly

Description

11) C.C. 3x4

Table 4-2. List of Screw Types
Image

Image

13) C.B.P. 2.6x5

Overview

71

EPSON Stylus Photo R1800/R2400

Revision B

4.1.4 Work Completion Checklist
Whenever the printer is serviced, use the checklist shown below to confirm all work is completed properly and the printer is ready to be returned to the user.
Table 4-3. Work Completion Check
Classification
Main Unit

Item

Check Point

Check Field

Self-test

Is the operation normal?

†Checked

/† Not necessary

On-line Test

Is the printing attempt successful?

†Checked

/† Not necessary

Print Head

Is ink discharged normally from all the nozzles?

†Checked

/† Not necessary

Carriage Mechanism

Does it move smoothly?

†Checked

/† Not necessary

Are there any abnormal noises during its operation?

†Checked

/† Not necessary

Are there any dirt or foreign objects on the CR Shaft?

†Checked

/† Not necessary

Is the CR Motor at the correct temperature? (Not too hot to
touch?)

†Checked

/† Not necessary

Is paper advanced smoothly?

†Checked

/† Not necessary

No paper jamming?

†Checked

/† Not necessary

No paper skew?

†Checked

/† Not necessary

No multiple-sheet feeding?

†Checked

/† Not necessary

Is the PF Motor at correct temperature? (Not too hot to touch?)

†Checked

/† Not necessary

No abnormal noises?

†Checked

/† Not necessary

Is the paper path free of obstructions?

†Checked

/† Not necessary

Paper Feeding
Mechanism

Adjustment

Specified Adjustment

Are all the adjustments correctly completed?

†Checked

/† Not necessary

Lubrication

Specified Lubrication

Has lubrication been applied at the specified points?

†Checked

/† Not necessary

Is the amount of lubrication correct?

†Checked

/† Not necessary

Function

ROM Version

Version:

†Checked

/† Not necessary

Packing

Ink Cartridge

Have the ink cartridges been removed?

†Checked

/† Not necessary

Protective Materials

Have all relevant protective materials been attached to the
printer?

†Checked

/† Not necessary

CD-R Tray

Is the operation normal?

†Checked

/† Not necessary

Cutter Unit

Is the operation normal?

†Checked

/† Not necessary

Accessories

Have all the accessories sent by the user been included in the
package?

†Checked

/† Not necessary

Others

Disassembly And Assembly

Overview

72

EPSON Stylus Photo R1800/R2400

Revision B

4.2 Disassembly
The flowchart below lists the step-by-step disassembly procedures. When disassembling each unit, refer to the page number shown in the figure.
START

"Rear Housing"
4.2.1.1 page 74.

"Side Housing"
4.2.1.2 page 74.

"Board Assy"
4.2.5.1 page 87.

The step for the unit or discrete part within the broken line
is not the shortest removal step but is the step necessary
for removing the next unit or discrete part.

"Upper Housing"
4.2.1.4 page 76.

"Lower Housing and
Printer Mechanism"
4.2.1.5 page 78.

"LED Board"
4.2.5.2 page 89.

"CR Scale"
4.2.6.2 page 91.

"APG Assy"
4.2.6.3 page 93.

"ASF Assy"
4.2.4 page 83.

"CSIC Board"
4.2.6.5 page 103.

"Print Head"
4.2.6.1 page 89.

"Paper EJ Frame
Assy."
4.2.6.6 page 105.

"Waste Ink Pad"
4.2.2 page 80.

"Front Paper
Guide Pad"
4.2.3 page 82.

"PF Motor"
4.2.7.2 page 123.

"APG Assy"
4.2.6.3 page 93.

"PE Sensor
Holder"
4.2.8.1 page 124.

"CR Scale"
4.2.6.2 page 91.

"CD-R Release
Lever Sub Assy"
4.2.6.7 page 106.

"Front Paper Guide
and Paper eject roller"

"Ink System Unit"
4.2.6.8 page 109.

4.2.6.12 page 116.

"Release Holder
Assy"
4.2.6.9 page 112.

"LED Board"
4.2.5.2 page 89.

"PF Encoder
Sensor Holder"
4.2.8.4 page 126.

"FLAG Release
Assy."
4.2.6.10 page 113.

"APG Assy"
4.2.6.3 page 93.

"Upper Paper
Guide Assys."
4.2.6.11 page 114.

"PE Sensor
Holder"
4.2.8.1 page 124.

"Carriage Shaft
and Carriage Unit"
4.2.6.4 page 95.

"PF Roller Shaft"
4.2.6.13 page 119.

"Upper Paper
Guide Assys."
4.2.6.11 page 114.

"Ink Mark Sensor
and PW sensor"
4.2.8.2 page 125.

"Paper EJ Frame
Assy."
4.2.6.6 page 105.

"CR Motor"
4.2.7.1 page 122.

"PF Encoder
Sensor Holder"
4.2.8.4 page 126.

"CR Encoder
Sensor Board"
4.2.8.3 page 126.

Figure 4-1. Disassembly Flowchart

Disassembly And Assembly

Disassembly

73

EPSON Stylus Photo R1800/R2400

Revision B

4.2.1 Removing the Housings

4.2.1.2 Side Housing

4.2.1.1 Rear Housing

1. Remove the Rear Housing. See Section 4.2.1.1 on page 74.

1. Remove the four C.B.P. M3 x 10 screws and the C.B.S. M3 x 6 screw that
secure the Rear Housing, and remove it from the printer.

2. Insert a flat-blade screwdriver into the notch on the side of the Lower
Housing, and lift it in the direction of the arrow to remove the Left Side
Housing releasing the two tabs.
Remove the Right Side Housing in the same way.

1) C.B.P. 3x10
(6±1 kgf.cm)
Side Housing

Rear Housing

2) C.B.S. 3x6
(6±1 kgf.cm)

Figure 4-3. Removing the Side Housings

Figure 4-2. Removing the Rear Housing

Disassembly And Assembly

Disassembly

74

EPSON Stylus Photo R1800/R2400

Revision B

Match the positioning holes of the Upper Housing with the
guide pins of the Side Housing.

4.2.1.3 Locking/Releasing the Carriage and Opening/Closing
the CD-R Unit
Locking/releasing the Carriage and opening/closing the CD-R Unit are mutually
related. The CD-R Unit cannot be opened when the Carriage Lock is released.

Positioning
Holes

Guide Pins

1. Remove the Right Side Housing. See Section 4.2.1.2 on page 74.
2.

Insert the flat-blade screwdriver into the hole on the right side of the frame,
and rotate the white shaft of the Ink System Unit.
Table 4-4. Relationship between Carriage Lock and CD-R Unit
Direction of
Rotation

Tabs

Clockwise (CW)

Carriage

CD-R Unit

Locked

Can be
opened/closed.

Released

Locked

Notches

Figure 4-4. Reinstalling the Side Housing

Counterclockwise
(CCW)

CCW
CW

White Shaft

Figure 4-5. Locking/Releasing the Carriage and
Opening/Closing the CD-R Unit

Disassembly And Assembly

Disassembly

75

EPSON Stylus Photo R1800/R2400

C A U T IO N

Revision B

When moving the Carriage Unit with the CD-R Unit opened,
turn the PG CAM (Right) beforehand so that PG++ points
downwards to release the PG in order to prevent interference
between the Paper EJ Frame and Carriage Unit.

4.2.1.4 Upper Housing
1. Remove the Side Housing. See Section 4.2.1.2 on page 74.
2. Open the Printer Cover and Paper Support.
3. Open the CD-R Unit. See Section 4.2.1.3 on page 75.

Carriage
Unit

4. Remove the six C.B.P. M3 x 10 screws and three C.B.S. M3 x 6 screws
that secure the Upper Housing.

1

Point of
Interference

7

3

8
Guide Pin

Guide Pin

PG Cam (Right)

Paper
Support
Paper EJ Frame
1) C.B.P. 3x10
(6±1 kgf.cm)

Printer Cover
PG++ position

2) C.B.S. 3x6
(6±1 kgf.cm)

Figure 4-6. Interference between the Frame and Carriage Unit
Upper
Housing

CD-RUnit

9

6
5

2

4

Tab

Tab

Figure 4-7. Screws that Secure the Upper Housing

Disassembly And Assembly

Disassembly

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EPSON Stylus Photo R1800/R2400

Revision B

5. Disconnect the Panel FFC and CD-R Sensor Cable from connectors CN1
and CN2 on the Switch Board, and release the CD-R Sensor Cable from
the tabs of the Upper Housing.
CN2

CD-R Sensor Cable

PRINTER COVER
7. Remove the two C.B.P. M3 x 10 screws that secure the Left Printer Cover
Holder, and draw it out in the direction of the arrows.
Remove the Right Printer Cover Holder in the same way.
Left Printer Cover Holder

Right Printer Cover Holder
Panel FFC

1) C.B.P. 3x10
(6±1 kgf.cm)

CN1
Tabs
Guide Pin

Figure 4-8. Disconnecting the CD-R Sensor Cable and Panel FFC
Figure 4-9. Disconnecting the Printer Cover Holder

6. Remove the Guide Pins from the two Tabs shown in Figure 4-7., and
remove the Upper Housing upwards.
„
„

„
„

Align the Guide Pins with the positioning holes on the
Upper Housing. See Figure 4-7.
When inserting the CD-R Sensor Cable into the Switch
Board, press the Connector CN2 to make sure that it is
firmly installed on the Switch Board.
Referring to Figure 4-7., correctly route the Panel FFC
and CD-R Sensor Cable.
Tighten the screws in the order shown in Figure 4-7.

Disassembly And Assembly

Disassembly

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EPSON Stylus Photo R1800/R2400

Revision B

8. Lift the Upper Housing in the direction of the arrows, pull the Guide Pin on
the Upper Housing away from the notch on the printer cover, and remove
the Printer Cover.

4.2.1.5 Lower Housing and Printer Mechanism
1. Remove the Upper Housing. See Section 4.2.1.4 on page 76.
2. Grip both ends of the two Ink Tube Fasteners with your fingers, slide them
in the direction of the arrows, and draw out the Waste Ink Tubes from the
two Ink Tubes.
3. Remove the four C.B.P. M3 x 10 screws and two C.B.S. (P2) M3 x 10
screws that secure the Printer Mechanism.
C A U T IO N

If you hold the Printer Mechanism at locations other than the
handling positions when performing the following
procedure, the frame might become deformed. Be sure to
hold the Printer Mechanism by the positions.
Handling Positions

Upper Housing
Guide Pin on the Upper Housing

Printer Cover
Notch on the Printer Cover

Figure 4-11. Handling the Printer Mechanism

Figure 4-10. Removing the Printer Cover

Disassembly And Assembly

4. Hold the Printer Mechanism by its handling positions with both hands, and
remove it from the Lower Housing.

Disassembly

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EPSON Stylus Photo R1800/R2400

Revision B

„

1) C.B.P. 3x10
(6±1 kgf.cm)

Insert the Waste Ink Tube with the red line into the lower
Ink Tube.

130 Digit Side Waste Ink Tube

Printer Mechanism
4

130 Digit Side Ink Tube

1

2
0 Digit Side Waste Ink Tube

0 Digit Side Ink Tube

Figure 4-13. Installing the Ink Tubes
„
„

Ink Tubes
Fastener
3

A D J U S T M E N T
R E Q U IR E D

Step 2
1) C.B.P. 3x10
(6±1 kgf.cm)
Waste Ink Tubes

Fastener

3) C.B.S. (P2)
3x10

6

5

Make sure that the Waste Ink Tubes are not nipped by
the Printer Mechanism.
Tighten the screws in the order shown in Figure 4-12.

After replacing the Printer Mechanism, be sure to make the
following adjustments.
1. Platen Gap (PG) Adjustment
2. Ink Mark Sensor Adjustment
3. Head Angular Adjustment
4. Auto Bi-D Adjustment
5. Ink Mark Sensor Adjustment
6. First dot position
7. PW Sensor Adjustment
8. PF Deterioration Compensation Counter Reset
9. PF Adjustment
10. PF Adjustment (Bottom Margin)
11. CR Motor Drive Dispersion Measurement Sequence
Refer to Chapter 5 "Adjustment" for details of the
adjustments.

Lower Housing

Figure 4-12. Screws that Secure the Printer Mechanism

Disassembly And Assembly

Disassembly

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EPSON Stylus Photo R1800/R2400

Revision B

4.2.2 Waste Ink Pad

„

1. Remove the Lower Housing. See Section 4.2.1.5 on page 78.

Referring to Figure 4-15., correctly install the Waste Ink
Pads.

2. Remove the C.B.P. M3 x 8 screw that secures the Waste Ink Tube.
4

3. Remove the 15 Waste Ink Pads from the Lower Housing.
Installation
Order
2

4

3

3

2

2

1

1

Installation
Order

1
Waste Ink Pads

Figure 4-15. Reinstalling the Waste Ink Pads

4) C.B.P. 3x8
(6±1 kgf.cm)

Figure 4-14. Removing the Waste Ink Pads

Disassembly And Assembly

Disassembly

80

EPSON Stylus Photo R1800/R2400

„

Revision B

Check the positions and the routing of the Upper and
Lower Waste Ink Tubes.
0 digit side
: Lower side
130 digit side : Upper side
Waste Ink Tubes

130 Digit Side

0 Digit Side

Figure 4-16. Positions of Waste Ink Tubes
A D J U S T M E N T
R E Q U IR E D

After replacing or removing the Waste Ink Pads, always make
the following adjustment.
„ Waste Ink Protection Counter Clear
Refer to Chapter 5 "Adjustment" for details of the
adjustment.

Disassembly And Assembly

Disassembly

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EPSON Stylus Photo R1800/R2400

Revision B

4.2.3 Front Paper Guide Pad

After installing the Front Paper Guide Pads and Front Paper
Guide Pad Protection, lift the Printer Mechanism, and check
the following points.
1. Make sure that the Tabs on the Pads are not cut midway.
2. Make sure that all Tabs are in place on the Front Paper
Guide, and that they are facing down (towards the Waste
Ink Pads) without any folds.
3. Make sure that the Tab foldbacks are protruding
completely from the Front Paper Guide.

1. Remove the Printer Mechanism. See Section 4.2.1.5 on page 78.
2. Remove the Front Paper Guide Pads and Front Paper Guide Pad
Protection from the Front Paper Guide with tweezers.

Tabs
Tabs
Front Paper Guide Pads

Front Paper Guide

Figure 4-18. Reinstalling the Front Paper Guide Pad (1)
Front Paper Guide
Pad Protection

4. Make sure that the Pad is placed under a tab of the Front
Paper Guide.
OK

NG

Figure 4-17. Removing the Front Paper Guide Pads and
the Front Paper Guide Pad Protection
C A U T IO N

Figure 4-19. Reinstalling the Front Paper Guide Pad (2)

Take care to prevent the grease contained on the Front
Paper Guide Pads and Front Paper Guide Pad Protection
from sticking to other parts.

Disassembly And Assembly

5. Make sure that all the Tabs on the Pads are fitted into the
securing section under the Front Paper Guide.

Disassembly

82

EPSON Stylus Photo R1800/R2400

Revision B

4.2.4 ASF Assy

5. Disconnect all Cables and the FFC from the connectors on the Relay
Board.

1. Remove the Upper Housing. See Section 4.2.1.4 on page 76.

„
„
„
„
„

2. Remove the C.B.S. M3 x 8 screw that secures the Earth Cables on the
right rear side of the printer, and remove the Earth Cables.
3. Disconnect the ASF Motor Connector from the Relay Connector.
4. Disconnect the Relay Connector Cable from the ASF Assy.

CN1 : Relay FFC
CN2 : PE Sensor Cable
CN4 : APG Sensor Cable (downside)
CN5 : APG Sensor Cable (the upper side)
CN6 : PF Encoder Sensor FFC

6. Disconnect the FFC bundled by the Acetate Tape from the CN8 to CN14
on the Main Board, and release it from the groove on the ASF Assy.

ASF Assy
ASF Motor
Relay
Connector

7. Disconnect the APG Motor Cable and PE Sensor Cable from the ASF
Assy.
8. Peel off the PF Encoder FFC secured by two pieces of double-sided
adhesive tape from the ASF Assy.

Relay
Connector
Cable
PF Encoder Sensor FFC
Two-sided
Tapes

Groove

Ferrite Core
5) C.B.S. 3x8
(8±1 kgf.cm)

Earth Cables

PE Sensor Cable

APG Motor Cable

Figure 4-20. Releasing the Cables (1)
„
„

Acetate Tape

Secure the two Earth Cables together with the screw.
Referring to Figure 4-20., correctly route the Relay
Connector Cable.

Relay Board

CN8 to CN14

Main Board

Figure 4-21. Releasing the Cables (2)

Disassembly And Assembly

Disassembly

83

EPSON Stylus Photo R1800/R2400

Revision B

Referring to Figure 4-21., correctly route each of the Cables
and FFC.

11. Remove the three C.B.S. (P4) M3 x 8 screws that secure the ASF Assy,
and remove the ASF Assy from the Printer Mechanism.
ASF Assy

9. Remove the two C.B.S. M3 x 6 screws that secure the two Guide Roller
LDs.
10. Gently pull the LD Roller Shaft to the rear of the printer, and remove the
Guide Roller LDs.
2) C.B.S. 3x6
(8±1 kgf.cm)

Front
Face

1

6) C.B.S. (P4) 3x8
(6±1 kgf.cm)

Guide Roller LD

6) C.B.S. (P4) 3x8
(6±1 kgf.cm)
Tab

3

Guide Pin
2

Figure 4-23. Removing the ASF Assy

LD Roller Shaft

Guide Roller LD

Figure 4-22. Removing the Guide Roller LD
Align the Guide Pins and Tabs on the Guide Roller LDs with
the positioning holes on the Main Frame. Refer to Figure
4-22.

Disassembly And Assembly

Disassembly

84

EPSON Stylus Photo R1800/R2400

„

Revision B

Align the Guide Pin and four Tabs on the ASF Assy with
the positioning holes on the Main Frame so that there is
no gap between the ASF Assy and the Main Frame.

Guide Pin

Tab

„

Adjusting the Position of the ASF Guide Roller LDs
When installing the Guide Roller LDs, the position of the
Guide Roller LDs must be adjusted so that the positions
of the LD Roller Shaft and Retard Roller are optimized in
order to maintain the paper feed accuracy.
1. After installing the ASF Assy, loosen the two C.B.S.
M3 x 6 screws that secure the Guide Roller LD. Refer
to Figure 4-22.
2. Turn Combination Gear 29.11 on the right side of the
ASF Assy CCW to raise the Hopper to the upper limit
position (until the Hopper Pad contacts the LD
Roller).

Tab

Tab

Combination Gear 29.11

LD Roller
Tab

Hopper Pad

Figure 4-25. Raising the Hopper

Figure 4-24. Reinstalling the ASF Assy.
„

Tighten the screws in the order shown in Figure 4-23.

Disassembly And Assembly

Disassembly

85

EPSON Stylus Photo R1800/R2400

Revision B

3. Look the printer's inside through a gap between the
Roll Paper Frame and the ASF Assy with a penlight.
You can see the Tab on the Retard Roller Holder at
the back of the two Reference Tabs on the ASF Assy.
After making sure that the two Reference Tabs are
aligned when viewed edge-on, adjust the position of
the Retard Roller Holder Tab by pressing the Guide
Roller LD (0 digit side) so that it is placed within the
range as shown in the simplified diagram below.

4. Align the Guide Pin and Tab on the 0 Digit Side Guide
Roller LD with the positioning holes on the Main
Frame, and tighten the Guide Roller LD (0 Digit Side)
with the screws. See Figure 4-27.
5. Check the position of the Retard Roller Holder Tab
again through the gap. If it is not inside the range,
remove the screws on the Guide Roller LD (0 Digit
Side), and repeat steps 2 to 4 to set the Tab within
the range.
6. Check the clearance in both ends of the positioning
hole that the Guide Roller LD Tab is inserted. And
align Guide Roller LD (130 Digit Side) to the same
height, and tighten with the screws.

Roll Paper Frame

Gap
Guide Pin
Tab

Figure 4-27. Checking the Position of Tab on the Guide Roller LD

Reference
Tabs

Table 4-5. Trouble Caused by Setting Mistakes
Tab Position

Retard Roller
Holder Tab
Notch

„

The Range of the Retard Roller Holder Tab

Reference Tabs

Retard Roller Holder Tab

A D J U S T M E N T
R E Q U IR E D

Lower Limit

Upper Limit

Figure 4-26. Aligning the Position of the Guide Roller LD (0 Digit Side)

Disassembly And Assembly

Disassembly

Trouble

Above
upper limit

• Paper feed mistakes caused by non-feed
• Skewing of business cards

Below
lower limit

• Multiple-sheet feeding

The following adjustment must be performed when the ASF
Assy is replaced or removed:
„ First dot position
Refer to Chapter 5 "Adjustment" for details of the
adjustments.

86

EPSON Stylus Photo R1800/R2400

Revision B

4.2.5 Removing the Boards

3. Disconnect all the FFCs and Connector Cables connected to the Board
Assy in order from the front, and draw out the Board Assy from the Printer
taking care to avoid interference between the Manual Paper Guide and the
Ground Plates on the Board Assy.
„ CN5
: Relay FFC
„ CN8
: LED FFC
„ CN9
: Sensor FFC
„ CN10 : Sensor FFC
„ CN11 : Head FFC
„ CN12 : Head FFC
„ CN13 : Head FFC
„ CN14 : Head FFC
„ CN16 : PF Motor Connector Cable
„ CN17 : Relay Connector Cable (for Pump Motor)
„ CN18 : APG Motor Connector Cable
„ CN19 : Relay Connector Cable (for CR Motor)

4.2.5.1 Board Assy
1. Remove the Rear Housing. See Section 4.2.1.1 on page 74.
2. Remove the four C.B.S. M3 x 6 screws and two C.B.S. (P2) M3 x 10
screws that secure the Board Assy.
2) C.B.S. 3x6
(8±1 kgf.cm)

2

1

3

4

Board Assy
Manual Paper
Guide

3) C.B.S. (P2) 3x10
(6±1 kgf.cm)

6

Board Assy

5

Grounding Plate

Point of
Interference

Figure 4-28. Screws that Secure the Board Assy
Tighten the screws in the order shown in Figure 4-28.

FFCs and Connectors

C A U T IO N

When performing the following procedure, prevent the FFC
and Connector Cables from being scratched.
Figure 4-29. Removing the Board Assy

Disassembly And Assembly

Disassembly

87

EPSON Stylus Photo R1800/R2400

„

„

Revision B

Make sure that the FFCs are not crossing each others,
and connect each of the FFCs and Connector Cables to
the Main Board while paying attention to the edge of the
Shield Plate.
Take care not to put the Board Assy onto the three
Ground Plates.

A D J U S T M E N T
R E Q U IR E D

The following adjustment must be performed after replacing
the Main Board.
„ When possible to read data from the old board
1.Main Board Data Read/Write
2.Colorimetric Calibration
„ When impossible to read data from the old board
1.Market & Initial Settings
2.USB ID Input
3.IEEE-1394 ID Input
4.Head ID Input
5.Ink Mark Sensor Adjustment
6.Head Angular Adjustment
7.Auto Bi-D Adjustment
8.Ink Mark Sensor Adjustment
9.First dot position
10.PW Sensor Adjustment
11.Reset PF Deterioration counter (write the maximum
value)
12.PF Adjustment
13.PF Adjustment (Bottom Margin)
14.Colorimetric Calibration
15.CR Motor Drive Dispersion
Refer to Chapter 5 "Adjustment" for details of the
adjustments.

A D J U S T M E N T
R E Q U IR E D

The following adjustment must be performed after replacing
the Power Supply Board.
„ CR Motor Drive Dispersion
Refer to Chapter 5 "Adjustment" for details of the
adjustments.

Grounding Plates

Figure 4-30. Reinstalling the Board Assy

Disassembly And Assembly

Disassembly

88

EPSON Stylus Photo R1800/R2400

Revision B

4.2.5.2 LED Board

4.2.6 Disassembling the Printer Mechanism

1. Remove the Upper Housing. See Section 4.2.1.4 on page 76.

4.2.6.1 Print Head

2. Peel off a piece of acetate tape from the LED Sheet.

1. Remove the Upper Housing. See Section 4.2.1.4 on page 76.

3. Release the three Tabs from the LED sheet, and open the LED sheet.
4. Peel off a piece of acetate tape from the Panel FFC, and remove the Panel
FFC from the LED Board.

2. Release the Carriage lock, and move the Carriage Unit to the center.
See Section 4.2.1.3 on page 75.
3. Open the Ink Cartridge Cover.

5. Remove the LED FFC from the LED Board.
6. Remove the C.B.S. (P4) M3 x 8 screw that secures the LED Board, and
remove the LED Board.
Acetate Tape (Step 2)

C A U T IO N

When performing the following procedure, take care to
prevent the Tab receptacle on the FFC Guide from being
damaged.

Tab

LED Sheet

4. Release the FFC Guide from the three Tabs to remove the FFC Guide
from the Carriage Unit.

FFC Guide
6) C.B.S. (P4) 3x8
(6±1 kgf.cm)

LED
FFC

LED Board

Panel FFC

Acetate Tape
(Step 4)

Guide Pins

Figure 4-31. Removing the LED Board
Ink Cartridge Cover
Tabs

Align the two Tabs on the Upper Housing with the
positioning holes on the LED Board. See Figure 4-31.

Disassembly And Assembly

Figure 4-32. Removing the FFC Guide

Disassembly

89

EPSON Stylus Photo R1800/R2400

Revision B

5. Remove the three C.B.P. M2.6 x 8 screws that secure the Print Head using
No.1 Phillips Screw Driver, and vertically lift the Print Head to remove.

„

Make sure that the Pad is attached at the position in
Figure 4-35..

Head
1

2

Pad

3

Figure 4-35. Attaching the Pad
7) C.B.P. 2.6x8
(3±0.5 kgf.cm)

„

Figure 4-33. Removing the Print Head

The Print Head must be installed with the Guide Pins of
the Carriage Unit aligned with the positioning holes on
the Print Head.

6. Remove the two Head FFCs from the Print Head.

Guide Pins

Positioning Holes

Head FFC

Figure 4-34. Removing the Head FFC

Figure 4-36. Reinstalling the Print Head (1)

Disassembly And Assembly

Disassembly

90

EPSON Stylus Photo R1800/R2400

„

Revision B

4.2.6.2 CR Scale

The screws must be tightened in the order shown in
Figure 4-33. while the Print Head is held down in the
direction of the arrow.

1. Remove the Upper Housing. See Section 4.2.1.4 on page 76.
2. Release the Carriage lock, and move the Carriage Unit to the center.
See Section 4.2.1.3 on page 75.
C A U T IO N

When performing the following procedure, take care to
prevent both ends of the CR Scale from being broken.

3. Pull the right end of the CR Scale in the direction of the arrow, and remove
the CR Scale from the Tab on the Right CR Shaft Mounting Plate.
4. Draw out the right end of the CR Scale towards the left direction from the
rear of the Carriage Unit.
Right CR Shaft
Mounting Plate
Step 3

Figure 4-37. Reinstalling the Print Head (2)
Step 4
CR Scale
A D J U S T M E N T
R E Q U IR E D

After replacing or removing the Print Head, always make the
following adjustments.
1. PG Adjustment
2. Head ID Input (only after replacing)
3. Ink Mark Sensor Adjustment
4. Head Angular Adjustment
5. Auto Bi-D Adjustment
6. First dot position
7. PW Sensor Adjustment
8. Colorimetric Calibration (only after replacing)
Refer to Chapter 5 "Adjustment" for details of the
adjustments.

Disassembly And Assembly

Disassembly

Tab

Figure 4-38. Drawing Out the CR Scale

91

EPSON Stylus Photo R1800/R2400

Revision B

5. Remove the coil section of Torsion Spring 24.7 from the Tab on the Left
CR Shaft Mounting Plate with tweezers.
Left CR Shaft
Mounting Plate

7. Turn the CR Scale 90º, and remove it from the Tab on the Left CR Shaft
Mounting Plate.

Tab

Tab
Torsion Spring 24.7

Figure 4-39. Removing the Torsion Spring 24.7 (1)
Figure 4-41. Removing the CR Scale
6. Remove Torsion Spring 24.7 from the CR Scale by the following
procedure:
6-1.
6-2.
6-3.
6-4.

Stand the coil section.
Lower the coil section downwards to remove Foot 1 from the notch
on the Left CR Shaft Mounting Plate.
Turn the coil section counterclockwise.
Remove Torsion Spring 24.7 from the hole on the CR Scale.

Step 6-1

Step 6-3

Foot 1

Notch
Step 6-2

Figure 4-40. Removing the Torsion Spring 24.7 (2)

Disassembly And Assembly

Disassembly

92

EPSON Stylus Photo R1800/R2400

„

Revision B

Pass the CR Scale through the slot on the CR Encoder.

4.2.6.3 APG Assy
1. Remove the Upper Housing. See Section 4.2.1.4 on page 76.
2. Disconnect the APG Motor Connector Cable from Connector CN18 (red)
on the Main Board, and Remove the Cable from the ASF Assy.

CR Encoder

3. Disconnect the Connector Cables from the two APG Sensor Connectors.
APG Motor
APG Assy
CR Scale

Figure 4-42. Reinstalling the CR Scale (1)
„

Set the left end of the CR Scale with the chamfered edge
facing upwards.
APG Sensor Connectors

Chamfered edge
CN18

Figure 4-45. Disconnecting the Connector Cables
CR Scale

Referring to Figure 4-45., correctly route the APG Connector
Cable.

Figure 4-43. Reinstalling the CR Scale (2)
„

Place the right end of the CR Scale correctly so that it is
not hooked onto the Right CR Shaft Mounting Plate.

OK
CR Scale
NG
Hooked Portion

Figure 4-44. Reinstalling the CR Scale (3)

Disassembly And Assembly

Disassembly

93

EPSON Stylus Photo R1800/R2400

Revision B

4. Remove the three C.B.S. M3 x 6 screws that secure the APG Assy, and
remove the APG Assy from the Main Frame.

„

2) C.B.S. 3x6
(8±1 kgf.cm)

Match the phase of the APG Assy in the following
procedure.
1.Match the delta marks of Spur Gear 16 and
Combination Gear 22, 28.8, 32.4.

1

3
2
Combination Gear,
22, 28.8, 32.4

Figure 4-46. Removing the APG Assy

Delta Marks
Spur Gear 16

„

2.At the position where the Tab can be identified through
the notch of the PG Frame, match the delta marks of
Spur Gear 16 and PG Cam (Left).

When installing the APG Assy, make sure that the FLAG
Release Assy is not in a released state (Upper Paper
Guide down).

Spur Gear 16

PG Cam (Left)

Tab

FLAG Release Assy.

Delta Marks

Upper Paper Guide

Figure 4-48. Phase Matching
„
Released

Tighten the screws in the order shown in Figure 4-46.

Not Released

Figure 4-47. Reinstalling the APG Assy

Disassembly And Assembly

Disassembly

94

EPSON Stylus Photo R1800/R2400

Revision B

4.2.6.4 Carriage Shaft and Carriage Unit

6. Remove the two C.B.S. M3 x 6 screws that secure the Frame Support
Plate (Left), and remove it.

1. Remove the LED Board. See Section 4.2.5.2 on page 89.
2. Remove the Print Head. See Section 4.2.6.1 on page 89.

Paper EJ Frame Assy.

Notch

3. Remove the CR Scale. See Section 4.2.6.2 on page 91.

Left Frame Support Plate

4. Remove the APG Assy. See Section 4.2.6.3 on page 93.
5. Point any position other than PG++ on the PG Cam (Right) to face down.

Tab
1

2) C.B.S. 3x6
(8±1 kgf.cm)

2
Tabs

Figure 4-50. Removing the Left Frame Support Plate
„

PG Cam (Right)

„

Figure 4-49. Setting the PG Cam

„

„

Disassembly And Assembly

Disassembly

Insert the Left Frame Support Plate into the notch on the
Main Frame. See Figure 4-50.
Align the two Tabs on the Main Frame and the Tab on the
Paper EJ Frame Assy with the three positioning holes on
the Frame Support Plate (Left). See Figure 4-50.
Align the Tab (rear side) of the Left Frame Support Plate
with the outside of the Left CR Shaft Mounting Plate. See
Figure 4-50.
Tighten the screws in the order shown in Figure 4-50.

95

EPSON Stylus Photo R1800/R2400

Revision B

7. Remove the foot of Left PG Torsion Spring from Tab A, and remove the
coil section from Tab B to remove Left PG Torsion Spring from the Main
Frame.

Place the feet of Left PG Torsion Spring and Right PG
Torsion Spring on the Carriage Shaft.
Left Side

Tab A

Right Side

Left PG Torsion Spring

Foot

Tab B

Foot

Figure 4-53. Reinstalling PG Torsion Springs
Figure 4-51. Removing Left PG Torsion Spring

9. Remove CR Shaft Mounting Plate Fixed Spring from the Tab and Notch on
the Main Frame, and draw out the spring in the direction of the arrow.

8. Remove the foot of Right PG Torsion Spring from Tab A, and remove the
coil section from Tab B to remove Right PG Torsion Spring from the Main
Frame.

Tab A

CR Shaft Mounting Plate Fixed Spring
Tab

Right PG Torsion Spring

Notch (rear side)
Notch

Figure 4-54. Removing CR Shaft Mounting Plate Fixed Spring

Tab B

Insert the foot of CR Shaft Mounting Plate Fixed Spring into
the notch on the Main Frame (rear side). See Figure 4-54.

Figure 4-52. Removing Right PG Torsion Spring

Disassembly And Assembly

Disassembly

96

EPSON Stylus Photo R1800/R2400

Revision B

10. Remove the Extension Spring for the Driven Pulley Holder from the Main
Frame and the Tab on the Drive Pulley Holder with needle-nose pliers.
Driven Pulley Holder

12. Remove the CR Drive Belt from the CR Motor Pinion Gear.

CR Drive Belt

Extension Spring for the
Driven Pulley Holder

CR Motor Pinion Gear

Tabs

Figure 4-57. Removing the CR Drive Belt

Figure 4-55. Removing the Extension Spring for the Driven Pulley Holder

13. Remove the four C.B.S. (P4) M3 x 6 screws that secure the CR Guide
Plate, and remove it from the Main Frame.

11. Remove the Driven Pulley Holder toward you after sliding it to the right end
of the notch on the Main Frame.

8) C.B.S. (P4) 3x6
(8±1 kgf.cm)

3

4

8) C.B.S. (P4) 3x6
(8±1 kgf.cm)

CR Guide Plate

2

1

Driven
Pulley
Driven
Pulley
Holder

Tabs

Figure 4-58. Removing the CR Guide Plate
„

Figure 4-56. Removing the Driven Pulley Holder

„

Disassembly And Assembly

Disassembly

Align the positioning holes on the CR Guide Plate with
the seven Tabs on the Main Frame. See Figure 4-58.
Tighten the screws in the order shown in Figure 4-58.

97

EPSON Stylus Photo R1800/R2400

Revision B

14. Loosen the C.B.S. (P4) M3 x 8 screw that secures the Left Parallelism
Adjust Bushing, and rotate the Bushing toward the front of the Printer
Mechanism to prevent interference between the Flag of the Parallelism
Adjust Bushing and the Left PG Cam.

16. Lift the Carriage Shaft upwards, and remove the Carriage Shaft Spacer
from the Carriage Shaft with tweezers.

Flag of the Parallelism Adjust Bushing (Left)
6) C.B.S. (P4) 3x8
(5±1 kgf.cm)

Left PG Cam

Carriage Shaft Spacer
Carriage
Shaft

Figure 4-61. Removing the Carriage Shaft Spacer
17. Rotate the Left CR Shaft Mounting Plate toward you to remove the
Bushing on the Left CR Shaft Mounting Plate from the Carriage Shaft.

Figure 4-59. Rotating the Left Parallelism Adjust Bushing
15. Slide the Left CR Shaft Mounting Plate upwards, and release the Tab on
the Left CR Shaft Mounting Plate from the notch on the Main Frame to
rotate the Mounting Plate toward you.

Bushing

Left CR Shaft
Mounting Plate
Tab

Left CR Shaft
Mounting Plate

Figure 4-62. Removing the Left CR Shaft Mounting Plate

Figure 4-60. Rotating the Left CR Shaft Mounting Plate

Disassembly And Assembly

Disassembly

98

EPSON Stylus Photo R1800/R2400

Revision B

18. Lift the Carriage Shaft within the hole on the Main Frame, and remove the
Spacer and Left PG Cam from the Carriage Shaft.

Install the Right PG Cam so that one of these positions
marked "0", "+" or "++" faces downward.

PG Cam (Left)

Hole on Main
Frame
Spacer

Figure 4-65. Right PG Cam Installation Direction

Figure 4-63. Removing Left PG Cam

20. Pull the Right CR Shaft Mounting Plate away from the Tab on the Main
Frame and rotate toward you.
Right CR Shaft
Mounting Plate

19. Remove the Spacer and Right PG Cam from the Carriage Shaft.

Right PG Cam
Ribs

Spacer

Figure 4-66. Rotating the Right CR Shaft Mounting Plate
Figure 4-64. Removing Right PG Cam

Disassembly And Assembly

Disassembly

99

EPSON Stylus Photo R1800/R2400

C A U T IO N

Revision B

„
„

When performing the following procedure, take care not to
scratch the Carriage Shaft.

21. Slide the Carriage Unit to the left side to prevent the CR Scale Cover from
interfering with the rear of the Carriage Unit, slide the Carriage Shaft to the
left side and draw out its right end from the Main Frame, and draw out the
Carriage Shaft from the Main Frame and Carriage Unit.

Set the longer end of the Carriage Shaft to the left side.
When the Carriage Shaft is removed, the Plain Spring
and Leaf Spring that are attached to the right end of the
Carriage Shaft may drop off. In such case, be sure to
attach them in the order as shown in the figure below.
Carriage Shaft

Leaf Spring

Plain Spring

Left Side

Right
Side

Point of
Interference
Shorter

Longer

Figure 4-68. Reinstalling the Carriage Shaft
CR Scale Cover

Carriage Shaft

22. Remove the CR Drive Belt from the Carriage Unit.
Carriage Unit

3

Carriage
Unit

CR Drive Belt

1

2

Figure 4-69. Removing the CR Drive Belt
Referring to the figure below, install the CR Drive Belt so that
its top and rear sides face the correct way.
Figure 4-67. Removing the Carriage Shaft

With Tooth Surface

Both Surfaces have Tooth

Without Tooth Surface

Figure 4-70. Reinstalling the CR Drive Belt

Disassembly And Assembly

Disassembly

100

EPSON Stylus Photo R1800/R2400

Revision B

23. Turn the Belt Holder Mounting Plate in the direction of the arrow, and
remove it from the Carriage Unit.

25. Release the CR Encoder Board Holder from the three Tabs to remove it
from the Carriage Unit.

Belt Holder Mounting Plate

Tabs

CR Encoder Board Holder

Figure 4-71. Removing the Belt Holder (1)
Figure 4-73. Removing the CR Encoder Board Holder
24. Remove the Belt Holder from the Carriage unit.
26. Disconnect the Sensor FFC from the Connector on the CSIC Board.

Belt Holder

Sensor FFC

Figure 4-74. Removing the Sensor FFC

Figure 4-72. Removing the Belt Holder (2)

Disassembly And Assembly

Disassembly

101

EPSON Stylus Photo R1800/R2400

Revision B

27. Disconnect the Sensor FFC from the Connector on the CR Encoder Board,
draw out the Sensor FFC from the Carriage Unit, and remove the Carriage
Unit.

A D J U S T M E N T
R E Q U IR E D

After replacing the parts listed below, be sure to apply G-26 or
G-71 grease to the area specified for each part.
„ Left and Right Parallelism Adjust Bushing
See Figure 6-2 on page 175.
„ Left and Right CR Scale Mounting Plate
See Figure 6-3 on page 175.
„ Left and Right PG Cam
See Figure 6-5 on page 176.
„ Left and Right PG Torsion Spring
See Figure 6-6 on page 176.
„ CR Guide Plate
See Figure 6-7 on page 176.
„ Driven Pulley Hoder
See Figure 6-8 on page 177.
„ Carriage Shaft
See Figure 6-4 on page 176. and Section 6.1.4.1 on page
178.

A D J U S T M E N T
R E Q U IR E D

Be sure to perform the following adjustments after the Carriage
Shaft and Carriage Unit are replaced or removed:
1. PG Adjustment
2. Ink Mark Sensor Adjustment
3. Head Angular Adjustment
4. Auto Bi-D Adjustment
5. First dot position
6. PW Sensor Adjustment
Refer to Chapter 5 "Adjustment" for details of the
adjustments.

Sensor FFC

CR Encoder Board

Figure 4-75. Removing the Carriage Unit
„

When the Carriage Unit is removed from the Printer
Mechanism, the CR Pad may drop off. In such case,
correctly install it referring to the figure below.

CR Pad

Figure 4-76. Reinstalling the CR Pad

Disassembly And Assembly

Disassembly

102

EPSON Stylus Photo R1800/R2400

Revision B

4.2.6.5 CSIC Board

„

1. Remove the Upper Housing. See Section 4.2.1.4 on page 76.

„

2. Release the Carriage lock, and move the Carriage Unit to the center.
See Section 4.2.1.3 on page 75.

Align the positioning holes on the Carriage Unit with the
two Guide Pins on the Ink Cartridge Cover.
Make sure that the shaft on the center of the Ink
Cartridge Cover fits into the Bushing on the Carriage
Unit.

3. Open the Ink Cartridge Cover.
4. Remove the Guide Pin that secures the Ink Cartridge from the Carriage
Unit with a flat-blade screwdriver, and remove the Ink Cartridge Cover.
Shaft
Carriage Unit

Guide Pins

Ink Cartridge Cover

Guide Pin

Bushing

Positioning Holes

Figure 4-77. Removing the Ink Cartridge Cover
Figure 4-78. Reinstalling Ink Cartridge Cover

Disassembly And Assembly

Disassembly

103

EPSON Stylus Photo R1800/R2400

Revision B

5. Release the CSIC Board Cover from the four Tabs with a flat-blade
screwdriver, and remove the CSIC Board Cover from the Carriage Unit.

8. Push up the CSIC Board with a flat-blade screwdriver from the notch on
the right side of the Carriage Unit, and remove the CSIC Board from the
Carriage Unit.

CSIC Board

CSIC Board Cover

Tabs

Figure 4-79. Removing the CSIC Board Cover
Figure 4-81. Removing CSIC Board
6. Disconnect the Sensor FFC from the CSIC Board Connector. See Step 26
in Section 4.2.6.4 on page 101.
7. Hold the CSIC Board Spacer with your fingers and remove upwards.

The CSIC Board Spacer must be installed at the position
indicated in the figure below.
CSIC Board

CSIC Board Spacer

Figure 4-82. Reinstalling the CSIC Board Spacer
CSIC Board Spacer

Figure 4-80. Removing the CSIC Board Spacer

Disassembly And Assembly

Disassembly

104

EPSON Stylus Photo R1800/R2400

Revision B

4.2.6.6 Paper EJ Frame Assy.

C A U T IO N

1. Remove the Upper Housing. See Section 4.2.1.4 on page 76.

When performing the following procedure, take care not to
scratch the Star Wheel.

2. Remove the CD-R Unit Housing from the CD-R Tray Base by releasing the
Housing from two attaching points to the Tray Base.
3. Remove the Left Frame Support Plate.
See Step 5 and Step 6 in Section 4.2.6.4 on page 95.

6. Remove the two Guide Pins on the CD-R Tray Base from the Left and
Right CD-R Release Lever Sub Assy.

4. Return the rotation position of the Right PG Cam.
5. Remove the four C.B.S. M3 x 6 screws and two C.B.P. M3 x 8 screws that
secure the Paper EJ Frame Assy.

7. Pull the Star Wheel Roller toward you, and remove the Paper EJ Frame
Assy from the Printer Mechanism keeping the Assy from coming in contact
with the Right CD-R Release Lever Sub Assy and the Tab on the Right
CD-R Cover.

Tabs

Star Wheel Roller
4

1
3

2

Tabs

Attaching Points

2) C.B.S. 3x6
(8±1 kgf.cm)
4) C.B.P. 3x8
(8±1 kgf.cm)

CD-R Tray Base

Paper EJ Frame Assy.

Left CD-R Release
Lever Sub Assy.

Guide
pins

Right CD-R
Cover

Right CD-R Release
Lever Sub Assy.

CD-R Unit Housing

Figure 4-83. Screws that Secure the Paper EJ Frame Assy
Point of contact

Figure 4-84. Removing the Paper EJ Frame Assy.

Disassembly And Assembly

Disassembly

105

EPSON Stylus Photo R1800/R2400

„
„

Revision B

Hook both rear ends of the Paper EJ Frame Assy onto
the Tabs on the Main Frame.
Align the Bearing of the CD-R Release Level Sub Assy
with the Paper EJ Release Shaft.

4.2.6.7 CD-R Release Lever Sub Assy
1. Remove the Printer Mechanism. See Section 4.2.1.5 on page 78.
2. Remove the Paper EJ Frame Assy. See Section 4.2.6.6 on page 105.
3. Remove the Shaft on the Right CD-R Release Base from the Bushing on
the CD-R Release Lever.

Shaft and Bushing

Shaft and
Bushing

Tabs

Shaft and
Bushing

Figure 4-85. Reinstalling the Paper EJ Frame Assy.
„
„

A D J U S T M E N T
R E Q U IR E D

Match the Tabs with the five Positioning Holes.
See Figure 4-83.
Tighten the screws in the order shown in Figure 4-84.

Right CD-R Release Base

CD-R Release Lever

Figure 4-86. Removing the Right CD-R Release Lever Sub Assy (1)

Be sure to perform the following adjustments when the Paper
EJ Frame Assy is replaced or removed:
1. Ink Mark Sensor Adjustment
2. PW Sensor Adjustment
3. PF Adjustment
4. PF Adjustment (Bottom Margin)
Refer to Chapter 5 "Adjustment" for details of the
adjustments.

4. Remove the C.B.S. M3 x 6 screw that secures the Right CD-R Release
Lever Sub Assy.

2) C.B.S. 3x6
(6±1 kgf.cm)

Figure 4-87. Removing the Right CD-R Release Lever Sub Assy (2)

Disassembly And Assembly

Disassembly

106

EPSON Stylus Photo R1800/R2400

Revision B

5. To prevent parts from dropping, refit the shaft on the Right CD-R Release
Base into the CD-R Release Lever.

„

Make sure that the Right CD-R Release Lever Sub Assy
is correctly assembled as shown in the figure below.

6. Press the Guide Pin that secures the Right CD-R Release Lever Sub Assy
with tweezers, and remove it upwards from the Main Frame.

Tab

Figure 4-89. Reassembling the Right CD-R Release Lever
Sub Assy

Guide Pin

„

Align the Shaft and Bushing.

Figure 4-88. Removing the Right CD-R Release Lever Sub Assy (3)

Figure 4-90. Reinstalling the Right CD-R Release Lever Sub
Assy
„

Disassembly And Assembly

Disassembly

Align the positioning hole of the Right CD-R Release
Lever Sub Assy with the Tab on the Main Frame. See
Figure 4-88.

107

EPSON Stylus Photo R1800/R2400

Revision B

7. Remove Spur Gear 68 from the Paper EJ Roller Shaft.

„

Make sure that the Left CD-R Release Lever Sub Assy is
correctly assembled as shown in the figure below.

Spur Gear 68

Figure 4-91. Removing the Spur Gear 68
Figure 4-93. Reinstalling the Left CD-R Release Lever Sub
Assy (1)

8. Remove the C.B.P. M3 x 6 screw that secures the Left CD-R Release
Lever Sub Assy.
9. Press the small Tab of the Left CD-R Release Lever Sub Assy with a flatblade screwdriver, and remove the Left CD-R Release Lever Sub Assy
upwards from the Main Frame.

„

Align the Shaft and Bushing.

Tabs

Small Tab

Figure 4-94. Removing the Left CD-R Release Lever Sub
Assy (2)

9) C.B.P. 3x6
(6±1 kgf.cm)

„

Figure 4-92. Removing the Left CD-R Release Lever Sub Assy

Disassembly And Assembly

Disassembly

Align the two Tabs on the Left CD-R Release Lever Sub
Assy with the positioning holes on the Main Frame. See
Figure 4-92.

108

EPSON Stylus Photo R1800/R2400

Revision B

4.2.6.8 Ink System Unit
1. Remove the Right CD-R Release Lever SubAssy. See Section 4.2.6.7 on
page 106.

5. Remove the two C.B.S. M3 x 4 screws that secure the Ink System Guide
Plate, and remove it.

2. Release the Carriage lock, and move the Carriage Unit to the center. See
Section 4.2.1.3 on page 75.
3. Remove the C.B.S. M3 x 8 screw that secures the Earth Cable to remove
the Earth Cables, and untie the Earth Cable from the Relay Connector
Cable.

2

4. Disconnect the Pump Motor Connector from the Relay Connector.
5) C.B.S. 3x8
(8±1 kgf.cm)

Ink System
Guide Plate
10) C.B.S. 3x4
(8±1 kgf.cm)

1

Figure 4-96. Removing the Ink System Guide Plate
„

Earth Cable

Relay Connector Cable

Align the notch on the Ink System Guide Plate with the
notch on the Main Frame.

Relay Connector

Figure 4-95. Disconnecting the Pump Motor Connector
„
„

Be sure to screw the two Earth Cables together.
Referring to Figure 4-95., correctly route the Relay
Connector Cable.
Figure 4-97. Reinstalling the Ink System Guide Plate
„

Disassembly And Assembly

Disassembly

Tighten the screws in the order shown in Figure 4-96.

109

EPSON Stylus Photo R1800/R2400

Revision B

6. Remove the two C.B.S. M3 x 6 screws that secure the Ink System Unit.
Front

7. Remove the two C.B.S. M3 x 6 screws that secure the Right Support
Frame, and remove the Right Support Frame from the Main Frame.

Rear

2

1

2

2) C.B.S. 3x6
(8±1 kgf.cm)

Right Support
Frame

Upper
surface
2) C.B.S. 3x6
(8±1 kgf.cm)

Figure 4-98. Screws that Secure the Ink System Unit
Tighten the screws in the order shown in Figure 4-98.

1

2) C.B.S. 3x6
(8±1 kgf.cm)

Figure 4-99. Removing the Right Support Frame
„

Align the positioning holes on the Right Support Frame
with the Guide Pins on the Main Frame.

Positioning Holes and
Guide Pins

Figure 4-100. Installing the Support Frame (Right)
„

Disassembly And Assembly

Disassembly

Tighten the screws in the order shown in Figure 4-99.

110

EPSON Stylus Photo R1800/R2400

Revision B

8. Remove the Ink System Unit downwards from the Main Frame keeping the
Unit from coming in contact with the Paper EJ Transmission Lock Lever.

„

Place the Paper EJ Lock Release Cam on the rear side of
the Paper EJ Transmission Lock Lever.
Paper EJ Lock Release Cam

Ink System Unit

Paper EJ
Transmission
Lock Lever

Paper
EJ Transmission
Paper EJ
Transmission
Lock Lever

Figure 4-103. Reinstalling the Ink System Unit (1)

Figure 4-101. Removing the Ink System Unit
„

„
When the Ink System Unit is removed from the Printer
Mechanism, the Paper EJ Lock Release Cam may drop
off. In such case, correctly install it referring to the figure
below.

Align the positioning hole on the Main Frame with the
Guide Pin on the Ink System Unit.

Positioning Hole

Guide Pin

Figure 4-104. Reinstalling the Ink System Unit (2)
Paper EJ Lock Release Cam

Figure 4-102. Installing the Paper EJ Lock Release Cam

Disassembly And Assembly

Disassembly

111

EPSON Stylus Photo R1800/R2400

Revision B

4.2.6.9 Release Holder Assy

„

1. Remove the ASF Assy. See Section 4.2.4 on page 83.
2. Release the PE Sensor Connector Cable from the five Tabs on the
Release Holder Assy.

„

3. Remove the three C.B.S. M3 x 6 screws that secure the Release Holder
Assy.

Align the three Upper Tabs on the Release Holder Assy
with the positioning holes on the Main Frame. See Figure
4-105.
Fit the FLAG Release Shaft by the Bushings on the
Release Holder Assy.
Bushings

4. Remove the three lower Tabs of the Release Holder Assy from the Main
Frame with a flat-blade screwdriver, and remove the Release Holder Assy
upwards.
Rear side

Tabs

PE Sensor Connector Cable

FLAG Release Shaft

2

3

Figure 4-106. Reinstalling the Release Holder Assy

1

Release Holder Assy

„

2) C.B.S. 3x6
(8±1 kgf.cm)
Front side

Tighten the screws in the order shown in Figure 4-105.

Upper Tabs

Lower Tabs

Figure 4-105. Removing the Release Holder Assy

Disassembly And Assembly

Disassembly

112

EPSON Stylus Photo R1800/R2400

Revision B

4.2.6.10 FLAG Release Assy.

4. Release the three Tabs on the Driven Release Holder from the Main
Frame, and remove the FLAG Release Assy.

1. Remove the APG Assy. See Section 4.2.6.3 on page 93.
2. Remove the Release Holder Assy. See Section 4.2.6.9 on page 112.

Front

Front

3. Remove the Guide Pin on the Driven Release Holder from the Main Frame
using tweezers, and slide the Driven Release Holder to the left as viewed
from the front of the Printer Mechanism.
Tabs

C A U T IO N

In the following procedure, Parallel Pin 1.5 may drop off
when the Driven Release Holder is slid. Be careful not to
lose it.
Tab
Guide Pin
Rear

Driven Release Holder
Tabs

Parallel Pin 1.5

Figure 4-107. Parallel Pin 1.5

Guide pin

FLAG Release Assy.

Figure 4-108. Removing the FLAG Release Assy

Disassembly And Assembly

Disassembly

113

EPSON Stylus Photo R1800/R2400

Revision B

Attach the five Perforated Sheets and the LD Cover Sheet to
the six locations shown in the figure below to prevent ink
from sticking to the LD Rollers.
„ Remove the five Paper Guide Torsion Springs from the
Tabs, insert the notches of the Perforated Sheets into
the Tabs to attach them to the Main Frame, and then
hook the Paper Guide Torsion Springs onto the Tabs
again.
„ Insert the LD Cover Sheet in between the frame so that
the Tabs on the upper side of the LD Cover Sheet are
visible from the notches on the Main Frame, and attach
the LD Cover Sheet.
LD Cover Sheet

4.2.6.11 Upper Paper Guide Assys.
1. Remove the FLAG Release Assy. See Section 4.2.6.10 on page 113.
2. Remove the PE Sensor Holder. See Section 4.2.8.1 on page 124.
3. Pass a sheet of A3 size paper into the gap between the Upper Paper
Guide Assy and the Rear Paper Guide.

Perforated Sheets

A3-size paper

Rear Paper Guide

Figure 4-110. Setting the Paper
Tab

Tab

Paper Guide Torsion Spring

Figure 4-109. Attaching the Perforated Sheets and the LD
Cover Sheet

Disassembly And Assembly

Disassembly

114

EPSON Stylus Photo R1800/R2400

Revision B

4. Remove the six Upper Paper Guide Torsion Springs from the Tabs on the
Main Frame, and draw out the Upper Paper Guide Torsion Springs from
the six Upper Paper Guide Assys.
Tab

Make sure that the leading end of the Upper Paper Guide
Torsion Spring can be seen through the hole of the Upper
Paper Guide Assy.
Upper Paper Guide
Torsion Sprig

Upper Paper Guide
Torsion Sprig

Shaft

Shaft

Hole

Figure 4-112. Reinstalling the Upper Paper Guide Torsion
Spring

Tabs

5. Lift the six Upper Paper Guide Assys from the Main Frame to release the
shaft referring to Figure 4-112., and remove the Upper Paper Guide Assys
to the rear.

Upper Paper Guide Assys.

Figure 4-111. Removing the Upper Paper Guide Torsion Spring

Figure 4-113. Removing the Upper Paper Guide Assy

Disassembly And Assembly

Disassembly

115

EPSON Stylus Photo R1800/R2400

A D J U S T M E N T
R E Q U IR E D

Revision B

After replacing the following part, be sure to apply G-26 grease
to the specified area. See Figure 6-9 on page 177.
„ Upper Paper Guide Assy

4.2.6.12 Front Paper Guide and Paper eject roller
1. Remove the Printer Mechanism. See Section 4.2.1.5 on page 78.
2. Remove the Paper EJ Frame Assy. See Section 4.2.6.6 on page 105.
3. Release the Carriage lock, and move the Carriage Unit to the center. See
Section 4.2.1.3 on page 75.
4. Remove the EJ Grounding Spring from the Main Frame with tweezers.

EJ Grounding
Spring

Figure 4-114. Removing the EJ Grounding Spring
Referring to Figure 4-115., correctly install the EJ Grounding
Spring.

Figure 4-115. Reinstalling the EJ Grounding Spring

Disassembly And Assembly

Disassembly

116

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Revision B

5. Remove the Spacer from the EJ Roller Shaft.
6. Remove the Guide Pins on Left Bushing 8 from the Main Frame using
tweezers, and turn Left Bushing 8 toward you to align with the notches on
the Main Frame.

7. Slide the Front Paper Eject Roller to the left, and remove the Left Bushing
8 from the Main Frame.
Front Paper Eject Roller

Notch

Guide
pin
Spacer
Left Bushing 8
Groove

Figure 4-117. Removing the Left Bushing 8
8. Return the Carriage Unit to its home position.
Figure 4-116. Removing the Spacer and Rotating the Left Bushing 8

9. Release the Tab that secures the Front Paper Guide from the Main Frame
and slide the Front Paper Guide to the left, and turn it until the front side
faces up to remove the Front Paper Guide together with the Paper Eject
Roller.

Insert the Spacer into the groove on the Front Paper Eject
Roller.

Tab

Front Paper Eject
Roller

Rear Paper Eject
Roller

Front Paper
Guide

Figure 4-118. Removing the Front Paper Guide and Paper Eject Rollers

Disassembly And Assembly

Disassembly

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EPSON Stylus Photo R1800/R2400

„

Revision B

Align the Bushing of the Front Paper Guide with the PF
Roller Shaft.

After installing the Front Paper Guide, lift the Printer
Mechanism to check the following points.
1. Make sure that the Tabs on the Paper Guide Pad are not
cut midway.
2. Make sure that all Tabs are facing down (toward the
Waste Ink Pads) without any folds.
3. Make sure that the Tab foldbacks are protruding
completely from the Front Paper Guide.

Shaft and Bushing

Figure 4-119. The PF Roller Shaft and the Bushing of the
Front Paper Guide
Tabs

„

Tabs

Align the positioning holes on the Main Frame with the
Guide Pins on the Front Paper Guide.
Guide Pins

Figure 4-121. Checking the Front Paper Guide Pad
A D J U S T M E N T
R E Q U IR E D

After replacing the following part, be sure to apply G-45 grease
to the area specified for each part.
„ EJ Grounding Spring See Figure 6-10 on page 177.
„ Front Paper Guide and Paper Eject Roller See Figure 6-11
on page 177.

A D J U S T M E N T
R E Q U IR E D

Be sure to perform the following adjustments after the Front
Paper Guide and Paper eject roller are replaced or removed:
1. Ink Mark Sensor Adjustment
2. PW Sensor Adjustment
3. PF Adjustment
4. PF Adjustment (Bottom Margin)
Refer to Capter 5 "Adjustment" for details of the
adjustments.

Figure 4-120. Reinstalling the Front Paper Guide

Disassembly And Assembly

Disassembly

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Revision B

4.2.6.13 PF Roller Shaft
1. Remove the Upper Paper Guide Assys. See Section 4.2.6.11 on page 114.

6. Remove the PG Grounding Spring from the notch on the Main Frame, and
remove the PF Grounding Spring from the groove on the PF Roller Shaft.

2. Remove the PF Encoder Sensor Holder. See Section 4.2.8.4 on page 126.
Rear

3. Remove the Front Paper Guide and Paper eject roller. See Section
4.2.6.12 on page 116.
4. Loosen the two C.C. M3 x 4 screws that secure the PF Motor, and remove
the PF Drive Belt from the PF Motor Pinion Gear.
5. Remove the Spacer that secures Spur Gear 31.5, and remove Spur Gear
31.5 from the Printer Mechanism.

Notch
PF Grounding Spring

11) C.C. 3x4
(4±0.5 kgf.cm)
PF Roller Shaft

Groove

Figure 4-123. Removing the PF Grounding Spring
Spacer

7. Make sure that the Left Parallelism Adjust Bushing is not protruding from
the notch on the Main Frame. If it is protruding, loosen the C.B.S. (P4) M3
x 8 screw that secures the Left Parallelism Adjust Bushing, and slide it to
prevent the Left Parallelism Adjust Bushing from becoming hooked on the
notch.
PF Motor Pinion Gear
PF Drive Belt

Left Parallelism
Adjust Bushing

Spur Gear 31.5

6) C.B.S. (P4) 3x8
(5±1 kgf.cm)

Figure 4-122. Removing the PF Drive Belt and Spur Gear 31.5

Notch

Figure 4-124. Rotating the Left Parallelism Adjust Bushing

Disassembly And Assembly

Disassembly

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EPSON Stylus Photo R1800/R2400

Revision B

8. Remove the Guide Pin of Left Bushing 8 from the Main Frame using
tweezers, and rotate the Bushing upwards to align with the notch on the
Main Frame.

C A U T IO N

Notch

When performing the following procedure, pay attention to
the following points.
„ Prevent the coated surface of the PF Roller Shaft from
being scratched.
„ Do not touch the coated surface of the PF Roller Shaft
with bare hands.
Coating Part

Guide pin

Figure 4-127. Handling the PF Roller Shaft

Left Bushing 8

Figure 4-125. Rotating the Left Bushing 8
C A U T IO N

When performing the following procedure, take care not to
lose the E-ring.

9. Remove the E-ring from the PF Roller Shaft with a flat-blade screwdriver,
and slide Left Bushing 8 to the inside of the Printer Mechanism.
E-Ring

PF Roller Shaft

Figure 4-126. Removing the Left Bushing 8

Disassembly And Assembly

Disassembly

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Revision B

10. Remove the PF Roller Shaft from the Bushings on the Rear Paper Guide
and the Center Support, slide the PF Roller Shaft to the left to remove it
from Right Bushing 8, and remove the PF Roller Shaft along the notch of
the Main Frame.

C A U T IO N

Be careful not to move Compression Spring 4 and the Leaf
Spring on the left side of the PF Roller Shaft to the coated
section on the Shaft after removing the PF Roller Shaft.
Compression Spring 4

Rear Paper Guide
Leaf Spring

Notch

Figure 4-129. Handling the PF Roller Shaft

Bushings

A D J U S T M E N T
R E Q U IR E D

After replacing the following part, be sure to apply G-45 grease
to the area specified for each part.
„ PF Roller Shaft: See Figure 6-12 on page 177.
„ Rear Paper Guide: See Figure 6-13 on page 178.
„ PF Grounding Spring: See Figure 6-13 on page 178.

A D J U S T M E N T
R E Q U IR E D

After replacing or removing the PF Roller Shaft, be sure to
make the following adjustments.
1. PF Belt Tension Adjustment
2. PF Roller Shaft Center Support Position Adjustment
3. PG Adjustment (Only when moved the Left Parallelism
Adjust Bushing)
4. Ink Mark Sensor Adjustment
5. PW Sensor Adjustment
6. PF Adjustment
7. PF Adjustment (Bottom Margin)
Refer to Chapter 5 "Adjustment" for details of the
adjustments.

Center Support

Right Bushing 8

Figure 4-128. Removing the PF Roller Shaft

Disassembly And Assembly

Disassembly

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Revision B

4.2.7 Removing the Motors

5. Remove the two C.B.S. M3 x 4 screws that secure the CR Motor, and
remove the CR Motor from the Main Frame.

4.2.7.1 CR Motor
1. Remove the Upper Housing. See Section 4.2.1.4 on page 76.

10) C.B.S. 3x4
(4±0.5 kgf.cm)

2. Release the Carriage lock, and move the Carriage Unit to the center. See
Section 4.2.1.3 on page 75.
3. Disconnect the CR Motor Connector Cable from the Relay Connector.
CR Motor

2

1

Figure 4-131. Removing the CR Motor
CR Motor
Connector Cable

„

Relay Connector

Make the Lot No. printed surface on the CR Motor face
the direction shown in the figure below.

Lot No. Printed Surface

Figure 4-130. Removing the CR Motor Connector Cable
4. Press the Driven Pulley toward the center to loosen the CR Drive Belt, and
remove the CR Drive Belt from the CR Motor Pinion Gear.
CR Drive Belt
CR Motor Pinion Gear

Figure 4-132. Reinstalling the CR Motor
„

Driven Pulley

Disassembly And Assembly

A D J U S T M E N T
R E Q U IR E D

Disassembly

Tighten the screws in the order shown in Figure 4-131.

Be sure to perform the following adjustments after replacing
the CR Motor.
„ CR Motor Drive Dispersion
Refer to Chapter 5 "Adjustment" for details of the
adjustments.

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Revision B

4.2.7.2 PF Motor

„

1. Remove the Printer Mechanism. See Section 4.2.1.5 on page 78.

Make the slit on the PF Motor face the direction shown in
the figure below.

2. Disconnect the PF Motor Connector Cable from Connector CN16 (black)
on the Main Board, and remove it from the Clamp on the Main Frame.
3. Remove the two C.C. M3 x 4 screws that secure the PF Motor.
4. Remove the PF Drive Belt from the PF Motor Pinion Gear, and remove the
PF Motor from the Printer Mechanism.
Slit
PF Motor Connector Cable

Figure 4-134. Reinstalling the PF Motor
PF Drive Belt

Clamp

„

2

A D J U S T M E N T
R E Q U IR E D

1
CN16
PF Motor

11) C.C. 3x4
(4±0.5 kgf.cm)

Pinion Gear

Figure 4-133. Removing the PF Motor

Disassembly And Assembly

Disassembly

Tighten the screws in the order shown in Figure 4-133.

After replacing or removing the PF Motor, be sure to make the
following adjustments.
1. PF Belt Tension Adjustment
2. PF Roller Shaft Center Support Position Adjustment
3. PF Adjustment
4. PF Adjustment (Bottom Margin)
Refer to Chapter 5 "Adjustment" for details of the
adjustments.

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Revision B

4.2.8 Removing the Sensors

Align the four Tabs and Guide Pin on the PE Sensor Holder
with the positioning holes on the Main Frame correctly so
that there is no gap between the PE Sensor Holder and the
Main Frame.

4.2.8.1 PE Sensor Holder
1. Remove the ASF Assy. See Section 4.2.4 on page 83.
2. Remove the PE Sensor Connector Cable from the five Tabs on the
Release Holder Assy and the two Tabs on the Head Cable Cover.
Head Cable Cover

Tabs

Tabs

PE Sensor Connector Cable

Guid
Guide pin

Tabs

Figure 4-137. Reinstalling the PE Sensor

Release Holder Assy.

Figure 4-135. Releasing the Cables
3. Release the Tabs that secure the PE Sensor Holder from the notch on the
Main Frame with a flat-blade screwdriver, and slide upwards and then
remove toward you.
Front

Tab

PE Sensor Holder

Figure 4-136. Removing the PE Sensor Holder

Disassembly And Assembly

Disassembly

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Revision B

4.2.8.2 Ink Mark Sensor and PW sensor

Make sure that the FFC is routed as shown in Figure 4-139..

1. Remove the Carriage Unit. See Section 4.2.6.4 on page 95.
2. Remove the C.P.B. (P1) M1.7 x 5 screw that secures the PW Sensor
Holder, and remove the PW Sensor Holder from the Carriage Unit.
Carriage Unit Bottom

PW Sensor Holder
A D J U S T M E N T
R E Q U IR E D

12) C.P.B. (P1) 1.7x5
(0.8±0.2 kgf.cm)

Figure 4-138. Removing the PW Sensor Holder

After replacing or removing the Ink Mark Sensor and the PW
Sensor, be sure to make the following adjustments.
„ Ink Mark Sensor
1. Ink Mark Sensor Adjustment
2. Ink Mark Sensor Check
3. PW Sensor Adjustment
„ PW Sensor
1. Ink Mark Sensor Adjustment
2. PW Sensor Adjustment
Refer to Chapter 5 "Adjustment" for details of the
adjustments.

3. Disconnect the FFC from the Ink Mark Sensor and the PW Sensor
Connector, and remove the Ink Mark Sensor and PW Sensor.

PW sensor

Connector

Ink Mark Sensor

Figure 4-139. Removing the Ink Mark Sensor and PW Sensor

Disassembly And Assembly

Disassembly

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Revision B

4.2.8.3 CR Encoder Sensor Board

4.2.8.4 PF Encoder Sensor Holder

1. Remove the Carriage Unit. See Section 4.2.6.4 on page 95.

1. Remove the Upper Housing. See Section 4.2.1.4 on page 76.

2. Remove the two C.B.P. M2.6 x 5 screws that secure the CR Encoder
Sensor Board.

2. Disconnect the FFC from the PF Encoder Sensor Board.

3. Disconnect the FFC of PW Sensor and Ink Mark Sensor from the
Connector on the CR Encoder Sensor Board, and remove the CR Encoder
Sensor Board.

3. Remove the C.B.S. M3 x 8 screw that secures the PF Encoder Sensor
Holder.
FFC

13) C.B.P. 2.6x5
(3±0.5 kgf.cm)
Connector

PF Encoder Sensor Holder

5) C.B.S. 3x8
(6±1 kgf.cm)

FFC

CR Encoder
Sensor Board

Figure 4-141. Removing the FFC and the Screw that Secures
the PF Encoder Sensor Holder

Connector

Figure 4-140. Removing CR Encoder Sensor Board

Disassembly And Assembly

Disassembly

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Revision B

4. While pressing the Guide Pin on the PF Encoder Sensor Holder using
tweezers, slide the Holder upwards to release the three Tabs, and remove
the PF Encoder Sensor Holder.

Guide Pin

Tabs

Figure 4-142. Removing the PF Encoder Sensor Holder
Make sure that the PF Scale is in the slit on the PF Encoder
Sensor.

Slit
PF Scale

PF Encoder Sensor

Figure 4-143. Reinstalling the PF Encoder Sensor Holder

Disassembly And Assembly

Disassembly

127

5

CHAPTER

ADJUSTMENT

EPSON Stylus Photo R1800/R2400

Revision B

5.1 Adjustment Items and Overview
This chapter describes adjustments to be made after the disassembly/
reassembly of this product.

5.1.1 Servicing Adjustment Item List
The items, purposes and outlines of the Adjustment Program are given in the following table.
Table 5-1. Adjustment Items
Adjustment

Purpose

Method Outline

PF Belt Tension
Adjustment

This adjustment is made to reduce the load on the PF
motor and to ensure paper feed accuracy.

See Section 5.2.1 on page 137.

PF Roller Shaft Center
Support Position
Adjustment

This adjustment is made to compensate the deflection
amount on the PF Roller Shaft and to maintain the
appropriate paper feed amount.

See Section 5.2.3 on page 143.

PG Adjustment

This adjustment is made to ensure the correct distance
between the head surface and the Front Paper Guide, and
to adjust the parallelism between the 0 digit side and the
130 digit side to ensure consistent print quality.

See Section 5.2.2 on page 139.

Main Board Data
Read/Write Function

The purpose of this function is to read required information
from EEPROM on a defective Main Board using the D4
function and to reduce the number of ancillary adjustment
items when the board is replaced.

1. Select this function in the Adjustment Program.
2. Read data from the defective Main Board.
3. After replacing the Main Board, write the data to the new board.

Market & Initial
Settings

After replacing the Main Board, information common to
Main Boards is written by market setting.

1. Select and execute this function in the Adjustment Program.
2. Write the market-by-market settings and initial settings to the EEPROM.
„ Market-by-market settings
„ Market ID
„ CSIC Printer ID

USB ID Input

A USB ID is given to each printer to identify a specific
printer when using multiple printers of same model.

1. Select this function in the Adjustment Program and enter the serial number of the
printer.
2. The correction value is saved to the specific EEPROM address of the Main Board.

IEEE1394 ID Input

When multiple printers of the same model are connected
to the PC in a daisy chain, etc., this adjustment is made to
allow the PC to recognize the connected printers
individually.

1. Read the 10-digit unique ID from the label applied to the rear of the Board Unit.
2. Enter the ID in the Adjustment Program to store it in the EEPROM.

Adjustment

Adjustment Items and Overview

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Revision B
Table 5-1. Adjustment Items
Purpose

Method Outline

Head ID Input

Adjustment

When replacing the Print Head, this adjustment is made to
reduce head manufacturing variations, which may cause
individual differences in print quality.

1. Enter the ID of the Head QR Code Label (31 digits), which is applied to the Print Head,
into the program.
2. The ID is stored in the EEPROM of the Main Board.
Supplement: Read the QR code label from left to right on the top row and from top to
bottom in due order.)

Head Angular
Adjustment

This adjustment is made to correct the error in the Print
Head mounting position (Head angle) to make the nozzle
line straight with respect to the paper feeding direction.
Angular displacement is also checked for.

1. Select this function in the Adjustment Program and print the adjustment pattern.
2. After checking the displacement amount of the pattern, enter the pattern number which
has the smallest amount of displacement.

Multi Sensor
Adjustment(Ink Mark
Sensor Adjustment)

This adjustment is made to correct a detection position
error, which is caused by the displacement of the Ink Mark
Sensor mounting position, on a software basis.

1. Select and execute this function in the Adjustment Program.
2. Pattern printing and adjustment are automatically executed.
Supplement: Be sure to confirm that there are no dots missing before executing this
adjustment.

Auto Bi-D Adjustment

This adjustment is made to correct the print timing in the
go and return paths in bi-directional printing.

1. Select and execute this function in the Adjustment Program.
2. Pattern printing and adjustment are automatically executed.
Supplement: Be sure to confirm that there are no dots missing before executing this
adjustment.

Ink Mark Sensor
Adjustment

This check is made to test whether the Ink Mark Sensor
can detect patterns properly.

1. Print a pattern with no dots missing, and check it with the Sensor.
2. Print a pattern with five dots missing, and check it with the Sensor.
3. The check result is OK if the two patterns are detected correctly. Be sure to confirm that
there are no dots missing before executing this adjustment.

First dot position

This function adjusts the print starting position in the CR
main scanning direction.

1. Select this function in the Adjustment Program and print the adjustment pattern.
2. Select a pattern number 5mm away from each edge, and enter that number in the
program.
3. The correction value is saved to the specific EEPROM address of the Main Board.

PW Sensor
Adjustment

This adjustment is made to correct the PW Sensor
mounting position on a software basis to improve a paper
detection error caused by the variation of the mounting
position.

1. Select this function in the Adjustment Program and print the adjustment pattern.
2. Select a pattern number 5mm away from each edge, and enter that number in the
program.
3. The correction value is saved to the specific EEPROM address of the Main Board.

PF Deterioration
Compensation
Counter Reset

The deterioration amount of the PF Roller Shaft is
reflected to the paper feed correction amount. Every time
a sheet of paper is fed, the deterioration amount is
counted on the basis of the original counter value
setting.When the PF Roller Shaft or Printer Mechanism
has been replaced during repair, the PF deterioration
counter must be reset.

1. Select and execute this function in the Adjustment Program.
2. Reset the PF deterioration counter.

Adjustment

Adjustment Items and Overview

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Revision B
Table 5-1. Adjustment Items

Adjustment

Purpose

Method Outline

Reset the PF
deterioration counter
(write the maximum
value)

The PF deterioration compensation counter can be reset
only when the PF Roller Shaft is new. To reduce the
ancillary work in servicing, enter the maximum value
(value for which deterioration compensation is not made) if
the PF Roller Shaft has not been replaced.

1. Select and execute this function in the Adjustment Program.
2. Reset the PF deterioration counter.

PF Adjustment

This correction is made when the actual paper feed
amount differs greatly from the theoretical value due to
paper slip, PF roller tolerances, etc. during paper feed for
printing.

1. Select this function in the Adjustment Program and print the adjustment pattern.
2. Select or measure the adjustment value, and write it to the specific EEPROM address
on the Main Board.

PF Adjustment
(Bottom Margin)

This correction is made when the actual paper feed
amount while printing on the bottom of paper differs
greatly from the theoretical value due to paper slip, exit
roller tolerances, etc.

1. Select this function in the Adjustment Program and print the adjustment pattern.
2. Select or measure the adjustment value, and write it to the specific EEPROM address
on the Main Board.

Colorimetric
Calibration

This adjustment is made to adjust the ink discharge
amount.

CR Motor Drive
Dispersion

This adjustment is made to measure the manufacturing
variations of the CR Motor and PS Board to make the
most of the motor capabilities for motor heat generation
control.

1. Select/execute this function in the Adjustment Program.
2. After execution, the variations are automatically measured and the measurement
values are written to the EEPROM on the Main Board.

CR Motor Drive
Dispersion
(Maximum value)

CR Dispersion Measurement can be performed only when
the Carriage Shaft is new. To reduce the ancillary work in
servicing, enter the worst value (on which heat generation
limit is easily imposed) if the Carriage Shaft has not been
replaced.

1. Select/execute this function in the Adjustment Program.
2. After execution, the dispersions are automatically measured and the worst value is
written to the EEPROM on the Main Board.

Adjustment

See Section 5.2.4 on page 147.

Adjustment Items and Overview

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Revision B

Table 5-2. Maintenance Functions
Function Item

Purpose

Method Outline

Ink Charge

This function is used for Print Head replacement to drain
Shipping Liquid of the after-sales service part in the head
flow path and simultaneously fill ink in the head flow path
to make all nozzles printable and stabilize the ink in the
Print Head.

1. Select this function in the Adjustment Program.
2. Transfer the factory-set command (CL execution command (Initial Ink Charge) is used
as the command) to the printer to make the printer perform Initial Ink Charge operation.

Refurbishment
Function(Shipping
Liquid replacement)

This function is used to refurbish the initially returned
product. Specifically, clean the inside of the Head, and
charge and replace the Shipping Liquid.

1. Select this function in the Adjustment Program.

Cleaning

This function is used to execute cleaning 3 (CL3) when ink
is not delivered from the Print Head properly, e.g. dot
missing or skewed injection.

1. Select this function in the Adjustment Program.
2. Execute CL3.

Waste Ink Counter
Reset

This function is used to read and reset the Waste Ink
Counters.

1. In the Adjustment Program, select data read or reset from this function.
Before executing this function, replace the Waste Ink Pads on both the 0 digit and 130
digit side.

Adjustment

Adjustment Items and Overview

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Revision B

5.1.2 Replacement Part-Based Adjustment Priorities
The following table indicates the replacement part-based adjustment item and priority list.
Note : Symbol explanation
~ After removing or replacing the part
{ After replacing the part

NOTE: The replacement part adjustment item indicates the adjustment to be made when the corresponding replacement part is removed singly, and does not include
adjustment accompanied by ancillary work.

Adjustment

Adjustment Items and Overview

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EPSON Stylus Photo R1800/R2400

Revision B

Table 5-3. Replacement Part-Based Adjustment Item and Priority List (1)
Adjustment Item
PF Belt Tension Adjustment
PF Roller Shaft Center Support Pisition
Adjustment
PG Adjustment
Main Board Data Read/Write Function
Initial Value Write
USB ID Input
IEEE-1394 ID Input
Head ID Input
Ink Mark Sensor Adjustment
Head Angular Adjustment
Auto Bi-D Adjustment
Ink Mark Sensor CHECK
First dot position
PW Sensor Adjustment
PF Deterioration Compensation Counter
Reset
PF Deterioration Compensation Counter
Reset
(write the maximum value) 4
PF Adjustment
PF Adjustment (Bottom Margin)
Colorimetric Calibration
Waste Ink Counter Reset
CR Motor Drive Dispersion

Priority

Print Head

Main Board 1

Main Board 2

PS Board

Waste Ink
Pads

Ink Mark
Sensor

PW Sensor

CR Motor

1
2

–
–

–
–

–
–

–
–

–
–

–
–

–
–

–
–

3

~

–

–

–

–

–

–

–

4
5

–
–

{
–

–
{

–
–

–
–

–
–

–
–

–
–

6
7

–
–

–
–

{
{

–
–

–
–

–
–

–
–

–
–

8
93

{
~

–
–

{
{

–
–

–
–

–
~

–
~

–
–

10
11 3

~
~

–
–

{
{

–
–

–
–

–
–

–
–

–
–

12 3
13

–
~

–
–

{
{

–
–

–
–

~
–

–
–

–
–

14
15

~
–

–
–

{
–

–
–

–
–

~
–

~
–

–
–

16

–

–

{

–

–

–

–

–
–

17

–

–

{

–

–

–

–

18
19

–

–

{

–

–

–

–

–

{

{

{

{

–

–

–

–

20
21

–
–

–
–

–
{

–
{

{
–

–
–

–
–

–
{

Note 1 : When data can be read from the old board.
2 : When data cannot be read from the old board.
3 : Nozzle check patterns must be printed for confirmation.
4 : Perform this adjustment when replacing the mechanical unit with a rebuilt
one whose PF Roller is not new.

Adjustment

Adjustment Items and Overview

134

EPSON Stylus Photo R1800/R2400

Revision B

Note : Symbol explanation
~ After removing or replacing the part
{ After replacing the part

Table 5-4. Replacement Part-Based Adjustment Item and Priority List (2)
Priority

Carriage
Shaft

Carriage Unit

PF Motor

Paper EJ
Frame Assy.

PF Roller
Shaft

Front Paper
Guide/Paper
Eject Roller

ASP
Mechanism
Unit

ASF Assy

PF Belt Tension Adjustment

1

–

–

~

–

~

–

–

–

PF Roller Shaft Center Support Pisition
Adjustment
PG Adjustment

2

–

–

~

–

~

–

–

–

3

~

~

–

–

~5

–

{

–

Reading and Writing Main Board Data

4

–

–

–

–

–

–

–

–

Adjustment Item

Initial Value Write

5

–

–

–

–

–

–

–

–

USB ID Input

6

–

–

–

–

–

–

–

–

IEEE-1394 ID Input

7

–

–

–

–

–

–

–

–

Head ID Input

8

–

–

–

–

–

–

–

–

{

{

–

~

~

~

{

–

{

{

–

–

–

–

{

–

Ink Mark Sensor Adjustment
Head Angular Adjustment

9

3

10

Auto Bi-D Adjustment

11

3

{

{

–

–

–

–

{

–

Ink Mark Sensor CHECK

12 3

–

–

–

–

–

–

{

–

First dot position

13

{

{

–

–

–

–

{

~

PW Sensor Adjustment

14

{

{

–

~

~

~

{

–

PF Deterioration Compensation Counter
Reset
PF Deterioration Compensation Counter
Reset
(write the maximum value) 4
PF Adjustment

15

–

–

–

–

–

–

{

–

16

–

–

–

–

–

–

–

–

17

–

–

~

~

~

~

{

–

PF Adjustment (Bottom Margin)

18

–

–

~

~

~

~

{

–

Colorimetric Calibration

19

–

–

–

–

–

–

–

–

Waste Ink Counter Reset

20

–

–

–

–

–

–

–

–

CR Motor Drive Dispersion

21

–

–

–

–

–

–

{

–

Note 1 : When data can be read from the old board.
2 : When data cannot be read from the old board.
3 : Nozzle check patterns must be printed for confirmation.

Adjustment

4 : Perform this adjustment when replacing the mechanical unit with a rebuilt
one whose PF Roller is not new.
5 : This adjustment is required only when the Left Parallelism Adjust Bushing is
moved.

Adjustment Items and Overview

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EPSON Stylus Photo R1800/R2400

Revision B

5.1.3 Required Adjustment Tools

Table 5-5. List of Tools

The following table lists the adjustment tools required for adjustment of this
product.

No.

Name

Part Code

Category

Overview

7

PF Roller Shaft
Position
Adjustment Jig

1304993

Adjusting
jig

Used to check whether or not
the deflection amount of the
PF Roller Shaft is within the
specified value. Adjustment
values are confirmed in a
pair with the level block.

8

Level

1304994

Adjusting
jig

Used to check whether or not
deflection amount of the PF
Roller Shaft is within the
specified value. Adjustment
values are confirmed in a
pair with the PF Roller Shaft
Position Adjustment Jig.

Table 5-5. List of Tools
No.
1

Name

Part Code

Adjustment
Program

Category

Overview

Software

This adjustment program is
designed to display the
required adjustment items in
the appropriate order when a
replacement part is selected,
and provides workers with
the accurate adjustment
order.

–

2

G-26

1080614

Grease

For the Parallelism Adjust
Bushing, Lower Paper
Guide, Driven Release Shaft,
etc.

3

G-45

1033657

Grease

For the PF Roller, Front
Paper Guide, Rear Paper
Guide and etc.

4

G-71

1304682

Grease

For the Carriage Unit and
Carriage Shaft.

5

PG Adjustment
Gauge

1276333

Gauge

A gauge exclusively used to
make PG Adjustment. Check
the corrction value by
energizing it in the same way
as for Stylus Photo R800.

6

PF Tension
Measuring Tool

1231678

Measuring
tool

Used to check whether or not
the tension of the PF Drive
Belt is within the specified
value. If load is greater than
the specified value, the PF
Motor may generate heat,
burning off the coil.
Reversely, if load is less than
the specified value, the paper
feed position may shift.

Adjustment

Note : For tools required for the Colorimetric Calibration, See Section 5.2.4 on page
147.

Adjustment Items and Overview

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EPSON Stylus Photo R1800/R2400

Revision B

5.2 Adjustment

5.2.1.1 PF Belt Tension Adjustment Method

This section explains the adjustments that do not use the Adjustment Program.

C A U T IO N

Proper measurement may be interrupted by sounds picked
up from around. Make measurement in silent environment.

5.2.1 PF Belt Tension Adjustment
When either of the following parts has been removed or replaced, this
adjustment must be performed to reduce load on the PF Motor and to secure
paper feed accuracy.
„
„

PF Motor
PF Roller Shaft

The PF Tension Measuring Tool is used for this adjustment.

1. Secure the PF Motor to the Printer Mechanism, and install the Drive Belt
on the Gear of the PF Scale and the Pinion Gear of the PF Motor.
2. Press the [POWER] button. The LCD of the Measuring Tool displays No. 0
and No. 1.
3. From among No. 0 to No. 9, select the channel you want to store its setting
by pressing the [SELECT] button. The initial value may be selected as the
channel.)
4. Press the [WEIGHT] button. The initial value will be displayed. Type the
ten-key pad so that "1.2g/m" is displayed.
5. Press the [WIDTH] button. The initial value will be displayed. Enter "5.0
mm" with the ten-keypad.
6. Press the [SPAN] button. The initial value will be displayed. Enter "1.89in"
with the ten-keypad.

Figure 5-1. PF Tension Measuring Tool

Adjustment

Adjustment

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Revision B

7. Bring the Microphone as close as possible to the center of the Timing Belt.

A D J U S T M E N T
R E Q U IR E D

Standard Value: 9.0 ± 2N (7.0 ~ 11.0N)

Microphone of

C A U T IO N

„

„

Timing Belt

Figure 5-2. Microphone Position

C A U T IO N

Even if the Timing Belt is flipped, the LCD screen may
not change at all. In this case, flip the Timing Belt again
after a few seconds have passed.
If measurement results differ greatly from each other,
acoustic sounds may not be picked up properly in any of
the measurements. Therefore, flip the Timing Belt again
with the tweezers, and record the value at which two
measurement results are approximate. Displaying errors
in the range 1/100 to 5/100, the Measuring Tool has high
reliability.

As the Drive Belt is flipped with the tip of tweezers in the
following steps, carefully choose the flipping position so that
the Belt will not make contact with the Microphone by
reaction of flipping.

8. Press the [MEASURE] button. ("----" is displayed on the LCD screen.)
9. Put the tip of the tweezers on the Drive Belt, and flip it downward in that
position. The "----" displayed on the LCD will become wave pattern during
the measurement. When it has finised, the measurement result will be
displayed by "N" (Newton) after the beep. This jig can pick up and measure
sounds accurately, regardless of the flipping force.
10. Repeating 8 and 9, delicately shift the variable part of the PF Motor
mounting position to adjust the tension until the tension falls within the
allowable standard value.

Adjustment

Adjustment

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Revision B

5.2.2 PG Adjustment

5.2.2.1 PG Adjustment Method

When any of the following parts has been removed or replaced, this adjustment
must be performed to secure the specified clearance between the print surface
of the Print Head and paper.
„
„
„
„

C A U T IO N

Print Head
Carriage Unit
Carriage Shaft
Parallelism Adjust Bushing (Including the case when just moved it)

„

„

In this adjustment, use the same Adjustment Gauge on the left and right sides.
Adjustment Gauge
Plate (Top face)

Continuty
Measuring Point

1. Install the printer on a level base.
C A U T IO N

Figure 5-3. Adjustment Gauge
C A U T IO N

„
„

Before starting PG adjustment, completely wipe drops of
ink around the Print Head. Remaining drops of ink will
stick to the continuity measurement portion of the
Adjustment Gauge, and generate continuity before the
continuity measurement portion makes contact with the
metal frame around the Print Head, interrupting accurate
PG Adjustment.
As the ink in the Print Head may stick fast and damage
the Print Head during PG Adjustment, make the
continuity time detected with a tester as short as
possible. (Maximum 3 minutes)

Place the printer on a level, warp-free table. Normal PG
Adjustment cannot be performed on a warped table.

2. Connect the Tester to the printer frame and Adjustment Gauge.

Do not touch the Adjustment Gauge Plate surface with
bare hands.
If the Adjustment Gauge Plate surface is stained by ink
or, etc wipe it with a soft cloth.

Frame

Tester

Adjustment Gauge

Figure 5-4. Connecting the Tester

Adjustment

Adjustment

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EPSON Stylus Photo R1800/R2400

Revision B

3. Load unused Ink Cartridges of all colors into the Carriage Unit.
4. Loosen the screw that secures the Parallelism Adjust Bushing.
5. Turn the Parallelism Adjust Bushing upward to match the frame edge and
the bottom of the Parallelism Adjust Bushing gear.
C A U T IO N

When the Parallelism Adjust Bushing is turned upwards, the
frame rises up and PG narrows. Make sure that the frame
does not come into contact with the Print Head when
performing the following procedure.

6. With its conductor connection portion up, set the Adjustment Gauge in the
specified position (on the left side of the Front Paper Guide).
„ Setting Position
Rear direction: Match the rear end of the Gauge with the Driven Roller
Shaft of the Upper Paper Guide.
Left direction: Release the left end of the Gauge from the Tab on the
Front Paper Guide in Figure 5-6

Conductor Connection Point

Parallelism
Adjust Bushing

Positioning

Parallelism
Adjust Bushing

Tab
Screw

Setting Position

Figure 5-6. Setting the Adjustment Gauge
Positioning Point

Screw

7. Move the Carriage Unit onto the Adjustment Gauge.
„ Moving position: Match the left end of the Gauge with the left end of
the Carriage Unit.

Figure 5-5. Setting the Parallelism Adjust Bushing

Setting Position

Figure 5-7. Moving the Carriage Unit

Adjustment

Adjustment

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Revision B

8. To set the PG position to the "--" position, turn the PG Cam on the right end
of the Carriage Shaft clockwise so that the point marked "--" faces down.

PG Cam

9. Lower the Gear of the Parallelism Adjust Bushing on the left side of the
frame stepwise, and confirm continuity. When continuity is confirmed,
define the position where the Gear was raised one step up from the
continuity position (where continuity is lost) as the left side PG position.
Move the Parallelism Adjust Bushing at least twice to confirm that the
continuity position and the non-continuity position are the same.
C H E C K
P O IN T

The following figure shows the states of the Adjust Parallel
Bushing of the left side of the frame and the PG. This also
applies to the Adjust Parallel Bushing on the right side of the
frame.)
Wider PG
Parallelism
Adjust Bushing

Figure 5-8. Markings of the PG Cam
A D J U S T M E N T
R E Q U IR E D

„

•

PG – – (MInus Minus)
• PG – (Minus)
„

Narrower PG

PG Standard Value

Adjustment Resolution

:1.05mm~1.25mm
:1.2mm~1.4mm
:0.06mm

Figure 5-9. Relationship between Parallelism Adjust Bushing
and PG
10. To set the PG position to "0" or more, turn the PG Cams on both ends of
the Carriage Shaft CCW so that the point marked "0" (or "+" or "++") faces
down.

Adjustment

Adjustment

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Revision B

11. With its conductor connection portion up, set the Adjustment Gauge in the
specified position (on the right side of the Front Paper Guide).
„ Setting Position
Rear direction: Match the rear end of the Gauge with the Driven Roller
Shaft of the Upper Paper Guide.
Right direction: Release the right end of the Gange from the Tab on the
Front Paper Guide in Figure 5-10.

12. Move the Carriage Unit onto the Adjustment Gauge.
„ Moving position
Match the right end of the Gauge with the right end of the Carriage
Unit.

Setting Position

Figure 5-11. Moving the Carriage Unit
Setting Position

Conductor
Connection Point

Tab

Figure 5-10. Setting the Adjustment Gauge

13. Return the PG position to "--".
14. As in Step9, move the Parallelism Adjust Bushing on the right side of the
frame to set the right side PG position.
15. Set the PG position to 0 or more.
16. Set the Adjustment Gauge on the left side of the Front Paper Guide.
17. Move the Carriage Unit onto the left side Adjustment Gauge.
18. Return the PG position to "--".
19. Check continuity again at the PG position on the left side. If the PG position
is not out of position, tighten the Parallelism Adjust Bushing with the
screws to end the adjustment. If it is out of position, repeat the adjustment
procedure from step 9.

Adjustment

Adjustment

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Revision B

5.2.3 PF Roller Shaft Center Support Position
Adjustment

5.2.3.1 How to Adjust the PF Roller Shaft Center
Support Position

This adjustment must be performed to compensate the deflection amount on
the PF Roller Shaft and to maintain an appropriate paper feed amount when
the following parts are removed and replaced.

1. Before performing this adjustment, remove the following parts:

„
„

„
„
„
„

PF Motor
PF Roller Shaft

The PF Roller Shaft Position Adjustment Jig and Level block are used for this
adjustment.
C H E C K
P O IN T

2. Install the printer on a level base.
C A U T IO N

A substitute level block can be used if its surface accuracy is
within 50µ.

3.

Place the printer on a level, warp-free table. This adjustment
cannot be performed correctly if it is performed on a warped
table.

Set the PF Roller Shaft Position Adjustment Jig in place on the Level block, and
perform zero adjustment.
„ Long hand position: Turn the dial to adjust the "0" position on the scale
to the long hand position with the jig set in place
on the Level block.
„ Short hand position: Check it.

PF Roller Shaft Center Support
Position Adjustment Jig

Level Block

0 position

Figure 5-12. PF Roller Shaft Center Support Position Adjustment Jig
and Level Block

Adjustment

Lower Housing
ASF Assy See Section 4.2.4 on page 83.
Board Assy See Section 4.2.5.1 on page 87.
Carriage Unit

Figure 5-13. Setting the PF Roller Shaft Position Adjustment Jig (1)

Adjustment

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EPSON Stylus Photo R1800/R2400

Revision B

4. Loosen the screws that secure the Center Support Bushing Cam and the
Center Support Bush.

C A U T IO N

Check for any dirt on the PF Roller Shaft when performing
the following procedure.

Bottom of Rear Center

5. Set the jig in place on the PF Roller Shaft as shown in the figure below.
„ Left side: Inside of PF Roller left end (E-ring)
„ Right side: Clearance between PF Roller right end (Right Bushing 8)
and left end of Upper Paper Guide
„ Center: Clearance between the 2nd Upper Paper Guide and 3rd one
from the left

Center Support
Bushing Cam

Figure 5-14. Center Support Bushing Cam and the Screw

Figure 5-15. Setting the PF Roller Shaft Position Adjustment Jig (2)

Adjustment

Adjustment

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EPSON Stylus Photo R1800/R2400

Revision B

6. Turn the Center Support Bushing Cam so that the long hand position is
+30µ from the "0" adjustment position.
A D J U S T M E N T
R E Q U IR E D

C A U T IO N

„
„

Standard Value: 30 ± 50µ
Adjustment Resolution: 50µ

„

+30µ must be set to compensate for the thickness of the
coating on the PF Roller Shaft.
Make sure that the position of the short hand is the same
as at "0" adjustment.

„

C H E C K
P O IN T

7. Tighten the Center Support Bushing Cam and the Center Support Bushing
with the screws.
C A U T IO N

Check the adjustment value again as it deviates slightly
when the screw is tightened.

The following page shows print samples when adjustment of the PF Roller Shaft
Center Support Positions are inside and outside the specified value range.

The figure below shows the positional relationship between
the Center Support Bushing Cam and the Dial Gage.

µ up
Center Support
Bushing Cam

µ down

Figure 5-16. Positional Relationship between Center Support
Bushing Cam and the Dial Gage

Adjustment

Adjustment

145

EPSON Stylus Photo R1800/R2400

Revision B

Unevenness

Figure 5-17. Outside the Specified Value Range

Adjustment

Figure 5-18. Inside the Specified Value Range

Adjustment

146

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Revision B

5.2.4 Colorimetric Calibration

5.2.4.1 Overview of the Colorimetric Calibration

This calibration is performed to compensate the ink discharge amount when
the following parts are replaced:
„ Print Head
„ Main Board
„ PS Board

† Purpose
Measuring the color of the ink discharge amount information and
registering/controlling this information improves calibration accuracy and
ensures consistent color quality.

The following tools are used for this adjustment:
„ Photo paper (A4 or letter-size): 1 sheet (for printing Calibration Chart)
„ Plain paper (A4 or letter-size): 1 sheet (for checking the nozzles)
„ PC (OS: Windows XP/Me/2000/98)
The following drivers must be installed on the PC:
• Printer Driver for Stylus Photo R1800
• USB Driver for the Calibrator
(Interface other than USB are not available.)
„ Calibrator (GretagMacbeth Eye-One with a UV filter)
• Scanning ruler (supplied with the Calibrator)
• Calibration plate that contains a white reference tile
(Calibrator accessory)
„ Colorimetric Calibration Tool for Stylus Photo R1800 (program)
„ Black paper (A4 size or larger) (A paper printed in solid black can also
be used.)

Calibrator
White
Reference
Tile

„
„

„
„

„

Scanning Ruler

The Principle
The ink discharge amount characteristic of a printer is measured by
measuring color difference (L*a*b*) of a printed chart with a calibrator.
Created Color ID information based on the obtained L*a*b values is
stored on the printer. When printing, the printer sends the Color ID to
the printer driver to compensate the number of ink droplets (dot
generation rate) for each of nine1 different sized droplets of each color.
This method allows mass-produced printers to provide consistent print
quality reducing unit-to-unit variation.
Example: Compensation of Ink Amount Ejected from a Print Head
(dot generation rate)
•

Calibration Plate

When the standard printer generates ten dots.
If the ink discharge amount is insufficient by 10%, this is compensated by
generating 11 dots.

Note 1: Three different sized droplets (small, medium, large) for each of three
waveforms (VSD1, 2, 3)

Clear file

„

Clear file
Plain paper (A4 or letter-size) : 1 sheet

Adjustment

To reduce unit-to-unit and mode-to-mode variations in color.
To improve the accuracy of the Ink Counter.
The Color ID can improve the Ink Counter accuracy, which reduces the
running cost of ink.

† Colorimetric Calibration Technology

Figure 5-19. The Calibrator and the Accessories
The following tool is used to mail the Calibration
Chart when measuring color at a place different
from the repair work site.

As color measurement is performed with the fully assembled
product, the electrical characteristics which are unique to
each Main/Power Board are also compensated in addition to
the Print Head.

C H E C K
P O IN T

Adjustment

Head ID
In the conventional color calibration with a Head ID, the print head
characteristics (weight of discharged ink) are measured and
compensated. The following shows the correlation between
conventional Head ID adjustment and Colorimetric Calibration.

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EPSON Stylus Photo R1800/R2400

Revision B

Table 5-6.The Difference in Calibration Method between Head ID and
Colorimetric Calibration.
Conventional Head ID adjustment

Colorimetric Calibration

In the print head manufacturing
process, ink discharge amount of
each head is actually measured to
get individual charateristic
information. The information is
stored on the printer as Head ID to
control the print head.

By printing and measuring a color
chart, a variation from the standard
machine is obtained and registered
as the correction value (Color ID) to
control the amount of ink droplets.

C A U T IO N

Note : Calibration processes of "Color ID" and "Head ID" are exactly the same.
Calibration can be made by transmitting the ID to printer drivers and changing
dot generation rate in reference to the same calibration table.
C H E C K
P O IN T

Make sure not to confuse Head ID with Color ID.
„ Head ID
An ID information specific to individual print head. It is
indicated on the Head QR Code Label attached to the
print head.
„ Color ID
An ID information specific to individual printer. It is
obtained by the Colorimetric Calibration.

If you do not perform Colorimetric Calibration after
performing Head ID adjustment, the printer will be controlled
only by the Head ID, which affects the following.
„ Ink Counter
The ink consumption counter table switches from the
table for Color ID to the one for Head ID. This change
causes an ink out error to occur 2 to 5 percent earlier
than when using the table for Color ID.
„ Color Quality
Color quality will be at the same level as that of printers
adjusted by the conventional Head ID, and the same
color quality as mass-produced printers cannot be
maintained.

† Supplement: Regarding remaining ink amount
When the Ink Counter detects ink out, a certain amount (safety margin) of
ink is still remaining in the cartridge to prevent the print head from
damages caused by printing without ink. This safety margin is important
especially for a ptinter that discharges larger amount of ink.
The figure below illustrates the concept of this safety margin.
Printer A
Ink discharge amount is low
Printer B
Ink discharge amount is standard

C A U T IO N

Before performing Colorimetric Calibration, the conventional
Head ID must be pre-registered. This is because the Head ID
contains information to create a waveform to drive the head,
which is also required for the Colorimetric Calibration.

Actual ink amount

100%

Printer C
Ink discharge amount is high
Margin amount of ink

Remaining amount of ink when
the counter shows ink out.
Ink counter amount

100%

Figure 5-20. Concept of Remaining Ink Amount

Adjustment

Adjustment

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Revision B

5.2.4.2 Adjusting Method of the Colorimetric Calibration
C H E C K
P O IN T

Flow of batch processing
Flow of separate process
(repair work site)
Flow of separate process
(color measurement site)

START

The Color ID Calibration Chart is designed to be printed in a
completely non-compensated state. Therefore, there is no
need to delete an existing Color ID from EEPROM when
printing out a Calibration Chart.

[Repair work site]

When color measurement is performed at the same place as the repair work
site, calibration is batch-processed. When color measurement is performed at
a place different from the repair work site, calibration is performed by separate
processes. The following illustrates the overall workflow.

USB ID acquisition
Printing date/time acquisition

Printing of a Calibration Chart
∗USB ID / printing date/time / nozzle check pattern

Drying of the Calibration Chart

Confirmation of USB ID / printing date/time

Measure the Calibration Chart.

Mail the Calibration Chart
to color measurement site.

Receive the Calibration Chart.

Save the color measurement data to a file.

Mail the color measurement data
file to repair work site.

[Color measurement site]

Convert the color values (Lab) to Color ID
from color measurement data.

Input the color measurement
data from file or enter

Write the Color ID to a printer.

[Repair work site]

End

Figure 5-21. Overall Workflow

Adjustment

Adjustment

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EPSON Stylus Photo R1800/R2400

Revision B

When Measuring Color at a Place the Same as the Repair Work Site
1. Start up the Colorimetric Calibration Tool for Stylus Photo R1800 on a PC,
and click [Perform entire process].

The following shows the process when [Perform entire process] is clicked.

Connect printer

Check printer connection

Select port

Print chart

Printing chart...

Dry chart

Measure color

Ink setup

Prepare Calibrator
Perform cleaning

Figure 5-22. Perform Entire Process

Prepare chart
Automatic nozzle check

Start color measurement
Executing automatic
nozzle check...

Printing automatic
nozzle check pattern...

Write Color ID

END
End of printing of automatic
nozzle check pattern

Figure 5-23. Entire Process Workflow

Adjustment

Adjustment

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EPSON Stylus Photo R1800/R2400

Revision B
4. To prevent inks from settling down at the bottom, remove all ink cartridges,
shake them at least four times, and reinstall them to the printer.

2. Connect the printer to the PC by a USB cable, and click [Next].

Warning
message

Figure 5-24. Checking the Printer Connection
3. The printer driver for Stylus Photo R1800 is automatically detected, and
the USB ID is automatically acquired.
C A U T IO N

„

„

C H E C K
P O IN T

„
„

The remaining amount of the ink is checked before the
USB ID is acquired. If there is an ink cartridge(s) with a
remaining amount of ink of 30% or less (ink low/ink out
states), a warning message is displayed.
As the USB ID is used to recognize printers when
entering color measurement values, do not change the
USB ID after performing the Colorimetric Calibration.

Figure 5-26. Ink Setup
5. To prevent inks from settling down at the bottom, cleaning cycles shown
below are performed.
„ Exchange CL (once) + CL3 (once)

Only printers connected with USB are recognized.
When two or more printers are currently connected, the
screen changes to the "port selection" screen.

Figure 5-27. Cleaning

Figure 5-25. Selecting the Port

Adjustment

Adjustment

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Revision B

6. Load one sheet of A4 or letter-size plain paper, and click "Next" to execute
the automatic nozzle check.

C A U T IO N

If an ink sensor abnormality is detected during execution of
the automatic nozzle check, the following error message will
be displayed:
„ "The automatic nozzle check has finished
unsuccessfully. Click OK to start a nozzle check
manually."

1. Click [OK] to print the nozzle check pattern.

Figure 5-28. Automatic Nozzle Check
C A U T IO N

The following error message is displayed if the automatic
nozzle check fails three times in a row:
„ "The automatic nozzle check has failed. There may be a
problem with the print head."
The print head, ink cartridge(s), or ink system may be
damaged.

Figure 5-29. Manual Nozzle Check

2. Check the printed nozzle check pattern. If there are
no broken lines or missing segments, click [Next]. If
there are broken lines or missing segments, click
[Cleaning], and return to Step 5.

When there are
broken lines or
missing segments

When there are no
broken lines or
missing segments

Figure 5-30. Completion of Printing of
Nozzle Check Pattern

Adjustment

Adjustment

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Revision B

7. Load one sheet of A4 or letter-size Photo paper, and click "Next" to print
the Calibration Chart.

2004-07-02 13 59 53
2004-07-05 13 59 53

USBID MH01234567

USB ID (All 18 alphanumeric digits are
indicated.)
Print time + Color measurement limit
time (7 days after the print time)

54 calibration patches
(6 colors x 9 dot sizes)

Figure 5-31. Printing a Calibration Chart
C H E C K
P O IN T

The recommended air temperature range for printing a
Calibration Chart is 15°C to 28°C.

Nozzle check pattern

Figure 5-32. Illustration of Calibration Chart

Adjustment

Adjustment

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Revision B

8. After the Calibration Chart is printed, allow it to dry for five minutes. During
this time, check the nozzle check pattern on the chart. If there are broken
lines or missing segments, click [Print Calibration Chart again], and return
to Step 5. If there are no broken lines or missing segments, click [Next].

10. Place the Calibrator on the calibration plate, and click [Calibrate]

When there are broken lines
or missing segments
This button is enabled when
countdown is completed.

Figure 5-35. Preparing the Calibrator

Figure 5-33. Drying the Chart
9. Connect the Calibrator to the PC and click [Color Measuring]. The color
measurement procedure screen operated by the Calibrator control plug-in
(DLL) is displayed on screen overlapping the Colorimetric Calibration Tool.

C A U T IO N

„

„

The white reference tile on the calibration plate should be
clean. Clean off any dirt with alcohol or other organic
solvent.
The calibration plate and the Calibrator are used as a
pair. Do not use a calibration plate supplied with an
another Calibrator.

Figure 5-34. Color Measurement

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Revision B

11. After confirming that you are within the color measurement time limit, place
the Calibration Chart sheet on a black paper, put the scanning ruler on the
Chart sheet, then click [OK].

12. Follow the on-screen messages to measure the Chart. After the color
measurement is finished, click [OK].

Color patch grid

This button is
enabled after color
measurement is
completed.

Color measurement
"completed" rows

Figure 5-36. Preparing the Calibration Chart

Patches in the completed rows are displayed in colors
created according to the measurement result.

Color measurement Rows that have not been measured are displayed in pale
"not completed" rows color.
Arrow

Indicates the start position of color measuring.

Cursor

Automatically moves up when color measurement of a
row is completed.

Scroll buttons

Scroll the cursor up or down. (These buttons are
available for already measured rows or the row currently
being measured.)

Figure 5-37. Starting the Color Measurement

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C A U T IO N

„
„
„
„
„

„

„

„

Revision B

Be sure to start the measurement from the top side of the
chart.
Take more than 10 seconds to measure one row.
Slide the calibrator at a constant speed.
During color measurement, do not allow the Calibrator to
rub against unmeasured patches on the chart.
Prevent the ruler and Calibrator from coming off the
chart sheet during color measurement. Doing so will
cause incorrect color measurement.
During color measurement, measure only the patches on
the chart sheet. Do not measure other parts such as the
USB ID text string.
When there is an error possibility in measuring color, a
warning mark ( ) appears at the patch in question. In
such case, make sure to measure the row that includes
the patch with a warning mark again.
If the number of scanned patches does not match the
number of patches on a single row, the cursor stops at
that row, the error mark ( ) appears on all of the
patches on that row, and the following error message is
displayed:
• "Color measuring by Eye-One calibrator has failed.
Measure colors of the failed row again."

13. Click [Next], and write the Color ID to the printer.

Figure 5-38. Writing of Color ID
C H E C K
P O IN T

It takes about three minutes to write the Color ID to the
printer.

Figure 5-39. Writing of Color ID in Progress

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Revision B

14. When the following screen is displayed, click [End], and turn the printer
OFF then back ON again to end the adjustment. This action reflects the
color measurement values on the printer.

When Measuring Color at a Place Different from the Repair Work Site
1. Repair work site

1. Start up the Colorimetric Calibration Tool for Stylus Photo
R1800 on the PC, and click [Print a Calibration Chart].

Figure 5-40. END

Figure 5-41. Printing a Calibration Chart

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Revision B

The following shows the process when [Print a Calibration Chart] is
clicked.

Connect printer

2. Execute Step 2 ~ 8 of the procedure “ When Measuring Color at a
Place the Same as the Repair Work Site” (p150) to make a
Calibration Chart.
3. When the following screen is displayed, click [End], and follow
the on-screen instructions to mail the Calibration Chart to the
repair work site.

Executing automatic
nozzle check...

Check printer connection
Printing automatic
nozzle check pattern...
Select port

Ink setup

Perform cleaning

Automatic nozzle check

End of printing of automatic
nozzle check pattern

Print chart

Figure 5-43. END

Printing chart...

Dry chart

END

Figure 5-42. Printing a Calibration Chart Workflow

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Revision B
The following shows the process when [Execute color measuring] is
clicked.

2. Color measurement work site

1. Start up the Colorimetric Calibration Tool for Stylus Photo
R1800 on the PC, and click [Execute color measuring].

Color measurement

Prepare Color Calibrator

Prepare Calibration Chart

Start color measurement

Enter USB ID

Figure 5-44. Color Measurement
Create data file

END

Figure 5-45. Color Measurement Workflow

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Revision B

2. Execute Step 9 ~ 12 of the procedure “ When Measuring Color at a
Place the Same as the Repair Work Site” (p150) and execute color
measurement on the Calibration Chart that was mailed.

5. When the following screen is displayed, click [End], and mail the
color measurement data file to the repair work site.

3. Enter the USB ID printed on the Calibration Chart's header in the
edit box using 1-byte characters, and click [Next].

Edit Box

This button is
enabled when
18 characters
are entered in
the edit box.

Figure 5-48. END

Figure5-46. Entering the USB ID

4. Click [Save...] to save the color measurement data.
•

Color measurement data file: xxxxxxxx.data
(It is recommend to enter the product's serial No. as the file name
for management purposes.)

Figure 5-47. Creating a Data File

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Revision B

3. Repair work site

2. Execute Step 2 ~ 3 of the procedure “ When Measuring Color at a
Place the Same as the Repair Work Site” (p150) to connect the
printer to the PC.

1. Start up the Colorimetric Calibration Tool for Stylus Photo
R1800 on a PC, and click [Input the Color ID].

3. Select either of "File" or "Manual input" in "Input method" box,
and input the color measurement data.

When "File" is selected

When "Manual input"
is selected
This button is enabled
when "File" is selected or
when all of the data is input
in the "Color ID" and the
"USB ID" edit boxes (when
"Manual" is selected).

Figure 5-49. Entering the Color ID
The following shows the process when [Input the Color ID] is clicked.
Figure 5-51. Entering Data

Connect printer

•

When "File" is selected as Input method
When "File" is selected as Input method, and the color
measurement data file is selected, the content of the file is reflected
in the "Color ID" and the "USB ID" edit boxes.

•

When "Manual input" is selected as Input method
Select "Manual input" at Input method, and directly enter the
numerical values in the "Color ID" and the "USB ID" edit boxes.
To enter numerical values, start up the correction value data file
confirmation tool (CCAS Data Viewer), open the color
measurement data file, check the Color ID at "Color ID" edit box
and enter the numerical values.

Check printer connection

Select port

Enter data

Write Color ID

END

Figure 5-50. Entering the Color ID Workflow

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Revision B
4. Make sure that the USB ID reflected (entered) at Step 3 matches
the USB ID of the currently connected printer, then click [Next] to
write the Color ID to the printer.

Clicking the "Browse" button
displays the file selection
dialog box.

The Color ID is displayed in
"Color ID" edit box after the
color measurement data file
is selected.

Figure 5-52. CCAS Data Viewer Screen
Figure 5-53. Write the Color ID
C A U T IO N

[Next] will not be enabled even if all of the data has been
entered in the "Color ID" and "USB ID" edit boxes when
selecting "File" as Input method but not specifying a file.

C H E C K
P O IN T

It takes about three minutes to write the Color ID.

Figure 5-54. Writing the Color ID

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Revision B

5. When the following screen is displayed, click [End], and turn the
printer OFF then back ON again to end the adjustment. This
action reflects the color measurement values on the printer.

5.2.4.3 Error Messages
The following table lists the error and warning messages that are generated by
the Colorimetric Calibration Tool
Table 5-7. List of Error Messages
Error
Communication Error

Communication error. Check the connection status with
the printer.

Timeout

Time-out error. Check the connection status with the
printer.

Printer Driver not
installed

The printer driver is not installed. Install the printer driver.

Printer not connected

The printer is not connected. Connect the printer and
press [Retry] to check the printer connection again.

Ink Cartridge Low‘

The remaining amount of the following ink(s) is low.
Replace the corresponding ink cartridge(s) with a new
one.
XXXXX, XXXXX
When installing a new cartridge(s), make sure to shake it
(them) at least four times. A cleaning cycle will
automatically start when a new cartridge(s) is installed. To
stop the process, click [End].

Cleaning error

Error occurred while running the cleaning cycle. Check
the printer status.

Automatic nozzle
check failure

The automatic nozzle check has failed. There may be a
problem with the print head.

Automatic nozzle
check error

Error occurred while performing nozzle check. Check the
printer status.

Ink mark sensor error

The automatic nozzle check has finished unsuccessfully.
Click OK to start a nozzle check manually.

Color ID write error

Writing Color ID has failed. Check the printer status.

File save error

Saving the file has failed. Check if the disc has enough
space, or if the folder is writable.

File open error

Reading the data file has failed. Check the date and size
of the data file.

File format error

The file format is incorrect. Check if the correct file is
selected.

Color ID parameter
error

The parameters of the Color ID value are invalid.

Figure 5-55. END

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Table 5-7. List of Error Messages
Error
Preparing printer

Table 5-7. List of Error Messages

Message

Error

Message

The printer is not ready. Check the printer status.

Printer offline

The printer is off-line. Place the printer online.

Out of paper error

There is no paper loaded. Load a paper.

Ink Out Error

Paper jam error

A paper jam has occurred. Start from the printing again.

Print error

An error occurred while printing. Check the printer status.

Undefined file read
error

Reading the required files has failed. Copy the program
folder again.

The remaining amount of the following ink(s) is low.
Replace the corresponding ink cartridge(s) with a new one
and retry this wizard.
XXXXX, XXXXX

Insufficient memory
error

Insufficient memory. Exit all applications that are currently
active.

Log file output error

Failed to output a log file. To continue the process, click
[OK].

Calibrator plug-in read
error

Failed to read the plug-in. Copy the program folder again.

Calibrator parameter
error

A parameter error of the calibrator occurred. Check if the
calibrator is Eye-One calibrator with a UV filter.

Calibrator
communication error

Communication with the calibrator failed. Check the
calibrator's connection status.

Calibrator calibration
error (retry)

The calibration has failed. Put the Eye-One calibrator on
the calibration plate and click [Retry] to recalibrate.

Calibrator calibration
error (failed 3 times)

The calibration has failed. Check the calibrator status.

Color measurement
failure

Color measuring of the Eye-One calibrator has failed.
Measure colors of the failed row again.

Head ID read error

Failed to read the Head ID. Check the printer status.

Color ID mismatch
error

The Color ID does not match the printer. Check the printer
status.

Color ID enable flag
invalid error

The Color ID enable flag has become invalid. Check the
printer status.

Color ID read error

Failed to read the Color ID. Check the printer status.

Multiple data file error

There are multiple data files in the start-up folder. Copy
the provided program folders again.

Unknown error

An error of unknown origin occurred.

Adjustment

Table 5-8. List of Warning Messages
Error

Message

USB ID mismatch

The USB ID is different. The connected printer may be
different from the one that printed the chart. Are you sure
you want to continue?

Color measurement
re-confirmation
warning

There is a patch(s) that could not be measured properly.
Perform the color measuring again.

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Revision B

5.2.5 Colorimetric Calibration by Users
5.2.5.1 Printing Calibration Chart by Users
The Colorimetric Calibration tool is available to the user. The user can print a
Calibration Chart by himself/herself by using the tool.
Prepare the following tools for Colorimetric Calibration:
„
„
„
„

EPSON Photo Paper
(A4 or letter-size)
Plain (standard) Paper
(A4 or letter-size)
Clear file
Plain paper (A4 or letter-size)

:Used for printing a Calibration Chart
:Used for printing a nozzle check pattern
:for mailing to our service center
:for mailing to our service center

The procedure for printing the Calibration Chart for users is given on the
following pages.

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Calibration Chart Print Procedure for Users
OS

: Windows XP/Me/2000/98
: MacOS X 10.2x, 10.3x, MacOS 9.x

Port

: USB1.1
: USB2.0
: IEEE1394

C H E C K
P O IN T

„

When two or more printers are currently connected, the
screen changes to the "port selection" screen. Select the
target printer, and click [Next].

Select a target
printer.

† Input Method
1. Copy the complete set of related files to any one folder.
2. Double click "CCASSPR1800Print.exe" (Windows) or
"CCASSPR1800Print" (Macintosh) to start up the program on the
computer.

The button is
enabled when the
printer is selected.

3. Connect the printer to the PC using a USB or IEEE cable, and click "Next".
Port Selection Screen

Step3.Printer Connection Check Screen

4. To prevent inks from settling down at the bottom, remove all ink cartridges,
shake them at least four times, and reinstall them to the printer. The printer
will automatically run a replacement cleaning cycle.

6. Load one sheet of A4 or letter- size plain paper, and click "Next" to execute
the automatic nozzle check.

Warning message

Step6.Automatic Nozzle Check
Step4.Ink Setup
C H E C K
P O IN T

7. Load one sheet of A4 or letter-size Photo paper, and click "Next" to print
the Calibration Chart.

If a warning message appears on the LCD saying that ink
level is low, replace the indicated ink cartridge(s) with a new
one.

5. Wait for the cleaning to finish.It will take about two minutes.

Step7.Printing a Calibration Chart
C H E C K
P O IN T

Step5.Cleaning

The recommended air temperature range for printing a
Calibration Chart is 15°C to 28°C.

2004-07-02 13 59 53
2004-07-05 13 59 53

USBID MH01234567

USB ID (All 18 alphanumeric digits are indicated.)
Print time + Color measurement limit time
(7 days after the print time)

8. After the Calibration Chart is printed, allow it to dry for five minutes. During
this time, check the nozzle check pattern on the chart. If there are broken
lines or missing segments, click [Print Calibration Chart again], and return
to Step 5. If there are no broken lines or missing segments, click [Next].

54 calibration patches
(6 colors x 9 dot sizes)

When there are
broken lines or
missing segments
This button is enabled
when countdown is
completed.

Step8.Drying the Chart
Nozzle check pattern

Illustration of Calibration Chart

C H E C K
P O IN T

„

„

There is no need to print a Calibration Chart again, even
if you find broken lines or missing segments in Gloss
Optimizer the nozzle check pattern.
Do not touch the printed chart sheet until it dries.To do
so may cause the printed color to change.

9. Mail the Calibration Chart sheet to our service center within two days after
printing it.
To mail the Chart, make sure to put it into a clear file and enclose a sheet
of plain paper to protect the print side.

EPSON Stylus Photo R1800/R2400

Revision B

5.2.5.2 Writing of Color ID by Users
When servicing, there may be a case that the printer is returned to the user
after printing/measuring a chart for the Colorimetric Calibration and performing
the Head ID adjustment, without writing the Color ID at the repair work site. In
such case, the user required to write the Color ID to the printer by him/herself
using the color measuring data sent from the service site.
The following two files will be sent to the user. The user can reflect the color
measurement values on the printer by executing the EXE file in the same
directory as the color measurement data.
„

„

The procedure for writing the Color ID for users is given on the following pages.

"CCASSPR1800Write.exe" (Windows) or "CCASSPR1800Write"
(Macintosh)(exec file for writing Color ID)
The exec file for writing Color IDs is exclusively for the user, and is
different from the exec file (CCASStylusR1800.exe) for service
personnel.
xxxxxxxx.dat (color measurement data file)
The color measurement data file is the same as the file for service
personnel and is supplied from the color measurement site.

C A U T IO N

C H E C K
P O IN T

† Reflection of correction according to Head ID
Every mass-produced printer is calibrated by the Colorimetric Calibration
at the factory.
To reflect color correction by the Head ID, reinput the Head ID using the
adjustment program. This means that the Head ID will be continuously
reflected until the Color ID is input.

„

When the startup folder contains two or more color
measurement data files, the following error message is
displayed and the program is exited:
• "Failed to read the Color ID. Check the printer status."

The exec file automatically reads the color measurement
data files in the same directory to prevent the user from
being aware of the file name of the color measurement data.

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Color Correction Value Entry Procedure
OS
Port

: Windows XP/Me/2000/98
: MacOS X 10.2x, 10.3x, MacOS 9.x

C H E C K
P O IN T

„

When two or more printers are currently connected, the
screen changes to the "port selection" screen. Select the
target printer, and click [Next].

: USB1.1
: USB2.0
: IEEE1394

† Input method

Select a target
printer.

1. Copy the complete set of related files to any one folder.
2. Double click "CCASSPR1800Write.exe" (Windows) or
"CCASSPR1800Write" (Macintosh) to start up the program on the
computer.

The button is
enabled when the
printer is selected.

3. Connect the printer to the PC using a USB or IEEE cable, and click "Next".
Port Selection Screen

Step3.Printer Connection Check Screen

4. Clicking "Next" writes the color correction values automatically to the
printer.

5. When the following screen is displayed, click "End" and turn the printer
OFF then back ON again to end the adjustment.

Step4.Color Correction Value Write Screen
C H E C K
P O IN T

It takes about three minutes to write the color correction
values. Do not turn off both the computor and the printer, or
do not kill the connection between them during the writeing
is in progress.

Writing the Color ID

Step5.End Screen
6. Turn the printer OFF.

6

CHAPTER

MAINTENANCE

EPSON Stylus Photo R1800/R2400

Revision B

6.1 Overview

6.1.2 Cleaning

This section provides information to maintain the printer in its optimum
condition.

This printer has no mechanical components which require regular cleaning.
Therefore, when returning the printer to the user, check the following parts and
perform appropriate cleaning if stain is noticeable.

6.1.1 ROM Replacement

C A U T IO N

This printer may require the ROM to be replaced when the program is changed
or added. In such cases, use the special tool (ROM puller: 2035659 (#F749)) to
replace the ROM. The position of the ROM is shown in the figure below.

„

„
„
„
„

ROM

C589 Main Board
Figure 6-1. ROM Location

Never use chemical solvents, such as thinner, benzine,
and acetone, to clean the exterior parts of the printer like
the housing. These chemicals may degrade or
deteriorate the quality of this product.
Be careful not to damage any components when you
clean inside the printer.
Do not scratch the surface of the PF Roller assembly.
Use a soft brush to wipe off dust.
Use a soft cloth moistened with dilute alcohol to remove
ink stain.
Do not use the supplied cleaning sheet for normal
usage. It may damage the coated surface of the PF
Roller. If the adhesive surface of the cleaning sheet is
set to the ASF LD Roller side and used to clean the ASF
LD Roller surface, it is no problem.

† Housing
Use a clean soft cloth moistened with water and wipe off any dirt. If the
Housings are stained with ink, use a cloth moistened with neutral detergent
to wipe it off.
† Inside the printer
Use a vacuum cleaner to remove any paper dust.

Maintenance

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Revision B

6.1.3 Service Maintenance

6.1.3.2 Maintenance Request

If print irregularity (missing dot, white line, etc.) has occurred or the printer
indicates "Maintenance Error", take the following actions to clear the error.

Ink is used for printing and Head Cleaning. Waste ink is drained into the Waste
Ink Pads via the Cap Unit, and its amount is stored into the EEPROM's
Protection Counters (Waste Ink Counter) A and B (located near the home
position or the opposite side). When the preset value is reached, the Waste Ink
Counters detect that the Waste Ink Pads have reached the absorption limit.
The printer displays "Maintenance Request" to request the Waste Ink Pads to
be replaced.

6.1.3.1 Head Cleaning
The printer has a built-in head cleaning function, which is activated by
operating the control panel.The procedure is given below.
1. Confirm that the printer is in stand-by state.
Check that the Power LED is not flashing.

† Protection Counter A+B Limit

2. Hold down the Ink Switch on the control panel for more than 3 seconds.
The Power LED flashes during the cleaning sequence.

† Timing for Replacing the Waste Ink Pads

C H E C K
P O IN T

„
„

For Head Cleaning, it is recommended to run the nozzle
check and the cleaning alternately to minimize ink
consumption.

„

„

Up to 17772
When the Protection Counter reaches the value shown above, a
Maintenance Request is indicated, and the printer disables all switches
except the Power switch.
Since the Protection Counter value can be confirmed in the adjustment
program, be sure to check the value when servicing regardless of
whether the service is related to the Waste Ink Pad or not. If the
Protection Counter value of that printer is close to its limit, inform the
user about that, and replace the Waste Ink Pads and reset the
Counters with the user’s permission. (If the Waste Ink Pads are not
replaced at that time, it is expected that the printer will be returned for
repair in the near future due to a Maintenance Request error.)
Under the specific conditions, the limit level of the counter is preset to
25000 pages for black ink or to 10000 pages for color ink. We assume
that the limit level will be reached in about 3 years in normal use.

† Replacement Procedure
Replacement of Waste Ink Pads in Disassembly and Assembly
(Refer to 4.2.2 "Waste Ink Pad" on page 80.)
† After the Replacement
Reset the Protection Counter (Refer to Chapter 5 "ADJUSTMENT")

Maintenance

Overview

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EPSON Stylus Photo R1800/R2400

Revision B

6.1.4 Lubrication
The lubrication used for the components of the printer has been decided on
based on evaluation carried out by Epson. Therefore, the specified amount and
places of lubrication given in this section should be strictly observed.
C A U T IO N

„

„


G-26

Never use oil or grease other than those specified in this
manual. Use of different types of oil or grease may
damage the components or affect the printer functions.
Never apply a larger amount of oil or grease than
specified in this manual.


φ1mm x 2mm

Right Side Face
Adjust Parallel Bushing (Left)

Table 6-1. Grease Applied to the Stylus Photo R800
Type

Name

EPSON CODE

Supplier

Grease
Grease

G-26

1080614

EPSON

G-45

1033657

EPSON

Grease

G-71

1304682

EPSON


Left and Right Adjust Parallel
Bushings (outer circumference)

Adjust Parallel Bushing (Right)


• Apply with a syringe.
(Pin Head: φ1mm)
• After lubrication, install and turn
the PG Cam Bush to spread the
grease evenly.

Left Side Face

Figure 6-2. Lubrication (1)

Contact point of the CR Scale
Mounting Plate (Left/Right) and the
Main Frame

G-26

Apply evenly.
Left Side

Right Side


Apply with a brush.

Figure 6-3. Lubrication (2)

Maintenance

Overview

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EPSON Stylus Photo R1800/R2400

Revision B


Contact point of the Main Frame
and the CR the Scale Mounting
Plate (Left/Right)

Left Side


Contact point of the Left and Right
PG Torsion Springs and the
Carriage Shaft.

Right PG Torsion Spring


G-26


G-26


A little at 4 points


φ1mm x 2mm x 2 points


Apply with a brush.


Apply with a syringe.
(Pin Head: φ1mm)

Right Side

Left PG Torsion Spring

Left Side

Right Side

Figure 6-4. Lubrication (3)

Left Side

Right Side

Figure 6-6. Lubrication (5)


Bushings of the Left and Right PG
Cams (innner circumference)

G-26

Rear side of CR Guide Plate


Contact point of the rear side of CR
Guide Plate and the slider of the
Carriage Unit

G-71


1mm diameter of the innner
circumference


150 ± 50mg

Apply with a brush.


• Apply with a brush.
• Be careful not to attach the
grease to the PF scale.

Figure 6-7. Lubrication (6)

Figure 6-5. Lubrication (4)

Maintenance

Overview

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EPSON Stylus Photo R1800/R2400

Revision B


The Driven Pulley Holder

Right Side

1

Front Paper
Guide


G-26


G-45


φ1mm x 2mm x 4 points


1. Apply evenly.
2. φ1mm x 2mm

1


Apply with a syringe.
(Pin Head: φ1mm)


Apply with a brush.

2

Figure 6-8. Lubrication (7)

Upper Paper Guide


The bushing of the Front Paper
Guide

Left Side


Contact point of the Driven
Release FLAG and the Upper
Paper Guide

1


G-26

φ1mm x 5mm x 6 points

Front Paper
Guide


Apply with a syringe.
(Pin Head: φ1mm)

Figure 6-11. Lubrication (10)

1. Left side of the PF Roller Shaft
(Left of the E-Ring)
2. Mounting location of the
Bushing 8

Figure 6-9. Lubrication (8)
Rear Paper EJ Roller


Contact point of the EJ Grounding
Spring and Front and Rear Paper
EJ Rollers

1


G-45


G-45


2

φ1mm x 2mm x 2 points
EJ Grounding
Spring
Front Paper EJ Roller

Right Side


Apply with a syringe.
(Pin Head: φ1mm)

Bushing 8

Figure 6-10. Lubrication (9)

Maintenance


1. Approx. φ1mm x 5mm
2. All around the Shaft
PF Roller


1. Apply with a syringe.
2. Apply with a brush.

Figure 6-12. Lubrication (11)

Overview

177

EPSON Stylus Photo R1800/R2400

PF Grounding Spring

Rear Paper Guide
1

Revision B


1. Contact point of the Rear
Paper Guide and the PF Roller
2. Contact point of the PF
Grounding Spring and the PF
Roller

6.1.4.1 Lubrication of Carriage Shaft
1. Fit the Carriage Unit onto the Carriage Shaft, and move it to the center of
the Shaft.
C A U T IO N

In the following step, do not bring the needle of a syringe
into contact with the Carriage Shaft.


G-45
PF Roller

2

1


1. Apply evenly.
2. φ1mm x 2mm

1. Apply with a brush.
2. Apply with a syringe.
(Pin Head: φ1mm)

2. Using a syringe, lubricate the holes (2 places) at both ends of the Carriage
Unit rear side with grease.
Lubrication Type

Lubrication Amount

G-71

280mg x 2 points

Figure 6-13. Lubrication (12)
Carriage Unit

Holes

Carriage Shaft

Figure 6-14. Lubricating the Carriage Shaft (1)

Maintenance

Overview

178

EPSON Stylus Photo R1800/R2400

Revision B

3. Hold the Carriage Unit, and while turning the Carriage Shaft clockwise and
counterclockwise, move the Carriage Unit to spread the grease evenly.

5. Hold the Carriage Unit, and while turning the Carriage Shaft, move the
Carriage Unit to the left end of the Carriage Shaft to lubricate the grease
evenly.
6. Lubricate grease with the syringe at the point shown in Figure 6-17.

Figure 6-15. Lubricating the Carriage Shaft (2)

Lubrication Type

Lubrication Amount

G-71

140mg

Lubrication Point

4. Move the Carriage Unit to the right end of the Carriage Shaft viewing the
Unit from the rear, and lubricate grease with the syringe at the point shown
in Figure 6-16.
Lubrication Type

Lubrication Amount

G-71

140mg

Figure 6-17. Lubricating the Carriage Shaft (4)

Lubrication Point

Figure 6-16. Lubricating the Carriage Shaft (3)

Maintenance

Overview

179

EPSON Stylus Photo R1800/R2400

Revision B

7. Hold the Carriage Unit, and while turning the Carriage Shaft, move the
Carriage Unit to the right end of the Carriage Shaft to lubricate the grease
evenly.

Figure 6-18. Lubricating the Carriage Shaft (5)
8. Repeat Step 4 ~ 7.

Maintenance

Overview

180

7

CHAPTER

APPENDIX

EPSON Stylus Photo R1800/R2400

Revision B

7.1 Connector Summary

7.1.1 Connectors and Pin Layouts

This section shows the connections between the main components of the
printer.

See the following tables for the connector summary for the C589 MAIN Board
and each connector's pin alignment.
Table 7-1. Connector Summary for C589 MAIN
Connector

Function

CN5

Sensor 1 (PE Sensor, APG Sensor, PF Encoder Sensor, ASF Sensor)

CN7

Power Supply

CN8

LED Board

CN9

Sensor 2 (Ink Mark Sensor, CR Encoder Sensor, PW Sensor)

CN10

CSIC

CN11

Print Head 1-2 (including head temperature)

CN12

Print Head 1-1

CN13

Print Head 2-2

CN14

Print Head 2-1 (including thermistor)

CN15

CR Motor

CN16

PF Motor

CN17

Pump Motor

CN18

APG Motor

CN19

ASF Motor

Table 7-1. Connection of the Major Components

Appendix

Connector Summary

182

EPSON Stylus Photo R1800/R2400

Revision B

7.2 Exploded Diagram
Following pages show exploded diagram.
„
„
„
„
„
„

Exploded Diagram 1
Exploded Diagram 2
Exploded Diagram 3
Exploded Diagram 4
Exploded Diagram 5
Exploded Diagram 6

Appendix

Exploded Diagram

183

EPSON Stylus Photo R1800/R2400

Revision B

09

12

11

10
13

400

08

PX-G5000/EPSON STYLUS PHOTO R1800 No.1

Rev.01

C589-ACCE-011E

Figure 7-2. Stylus Photo R1800 Exploded Diagram 1

Appendix

Exploded Diagram

184

EPSON Stylus Photo R1800/R2400

Revision B

108

102

104
100

115
109
107
116
113

A

114

101

103
105

106

PX-G5000 / EPSON STYLUS PHOTO R1800 No.2

Rev.01

C589-CASE-011

Figure 7-3. Stylus Photo R1800 Exploded Diagram 2

Appendix

Exploded Diagram

185

EPSON Stylus Photo R1800/R2400

Revision B

360

350

A

B

300
200

PX-G5000 / EPSON STYLUS PHOTO R1800 No.3

Rev.01

C589-ELEC-011

Figure 7-4. Stylus Photo R1800 Exploded Diagram 3

Appendix

Exploded Diagram

186

EPSON Stylus Photo R1800/R2400

Revision B

519

524
501
549

509

513

C
514
512

502
511
505
500
504

506

515

C
503

516

PX-G5000 / EPSON STYLUS PHOTO R1800 No.4

Rev.01

C589-MECH-011

Figure 7-5. Stylus Photo R1800 Exploded Diagram 4

Appendix

Exploded Diagram

187

EPSON Stylus Photo R1800/R2400

Revision B

536
528

537

539

526

540

538
542

529

541

547

B

550

523
523
523
508

523

532

523

507

533

523

522
525

534
535

520

545

517

521

518

PX-G5000 / EPSON STYLUS PHOTO R1800 No.5

Rev.01

C589-MECH-021

Figure 7-6. Stylus Photo R1800 Exploded Diagram 5

Appendix

Exploded Diagram

188

EPSON Stylus Photo R1800/R2400

Revision B

701
704
705
722

712

723
706

721
700

713

707

720
714

709

708
715

702

709
710

716
711 719

717

703
718

719

724 724

PX-G5000 / EPSON STYLUS PHOTO R1800 No.6

Rev.01

C589-MECH-031

Figure 7-7. Stylus Photo R1800 Exploded Diagram 6

Appendix

Exploded Diagram

189

EPSON Stylus Photo R1800/R2400

Revision B

7.3 Parts List for EPSON Stylus Photo R1800
Table 7-2. Parts List for EPSON Stylus Photo R1800
Code
8

Parts Name

Table 7-2. Parts List for EPSON Stylus Photo R1800
Code
505

Parts Name
BOARD ASSY.,ENCORDER,CR

506

BOARD ASSY.,DETECTOR,PW
HOLDER,BOARD ASSY.,ENCORDER,PF

ADAPTER,CDR

507

10

ROLL PAPER ASSY.,LEFT;B,ASP

508

BOARD ASSY.,ENCORDER,PF

11

ROLL PAPER ASSY.,RIGHT;B,ASP

509

COVER IC ASSY.,ASP

12

TRAY,CDR

511

SHAFT,CR,GUIDE

13

SHEET,CD,DUMMY

512

SCALE,CR

16

MATTE PAPER SUPPORT ASSY.,ASP

513

TORSION SPRING,24.7
MOTOR ASSY.,CR

PAPER SUPPORT USFAP ASSY.,ASP

514

100

HOUSING UPPER ASSY.;B,ASP

515

CABLE,HEAD,B

101

PANEL ASSY.,ASP

516

CABLE,HEAD

102

COVER,LEFT

517

DETECTOR,LEAF,B2

103

HOUSING,LOWER ASSY.,ASP

518

HARNESS,DETECTOR,CD-R

104

HOUSING CD-R ASSY.;B,ASP

519

AUTO PG ASSY.,ASP
TRAY CDR BASE SUB ASSY.,ASP

17

STACKER

520

106

COVER,STACKER

521

INK SYSTEM ASSY.;B,ASP

107

COVER,RIGHT

522

PAPER GUIDE UPPER ASSY.,ASP

108

PAPER SUPPORT ASSY.;B,ASP

523

TORSION SPRING,PAPER GUIDE,UPPER

109

HOUSING,REAR

524

MOTOR ASSY.,PF

113

LABEL,INSTRUCTION

525

FRAME PAPER EJ ASSY ASP;ESL
ROLLER,PF ASSY.,ASP

105

HARNESS

526

115

LABEL,PAPER SUPPORT;B

528

PAPER GUIDE FRONT&ROLLER EJ ASSY,ASP;ESL

116

MIN SIDE LOCK#091Y

529

HOLDER RELEASE SUB ASSY.,ASP

200

BOARD ASSY.,MAIN

532

PAPER DETECTOR ASSY.,ASP

300

BOARD ASSY.,POWER SUPPLY

533

PF ENCORDER ASSY.,ASP

350

BOARD ASSY.,PANEL

534

RELEASE CD-R,LEFT ASSY.,ASP
RELEASE CD-R,RIGHT ASSY ASP; ESL

114

HARNESS

535

500

PRINTER MECHANISM ASP.;ESL

536

POROUS PAD,PAPER GUIDE,FRONT,LEFT,ASP

501

CARRIDGE ASSY.,ASP

537

POROUS PAD,PAPER GUIDE,FRONT,CENTER,ASP

502

BOARD ASSY.,CSIC

538

POROUS PAD,PAPER GUIDE,FRONT,ASP

503

HOLDER,DETECTOR,PW

539

POROUS PAD,GUIDE,INK EJECT,LEFT

504

BOARD ASSY.,INK MARK

540

POROUS PAD,GUIDE,INK EJECT,CENTER

360

Appendix

Parts List for EPSON Stylus Photo R1800

190

EPSON Stylus Photo R1800/R2400

Revision B

Table 7-2. Parts List for EPSON Stylus Photo R1800
Code
541

Table 7-2. Parts List for EPSON Stylus Photo R1800

Parts Name
HARNESS,ENCORDER,PF

Code
723

Parts Name
LABEL,GUIDE,ROLL PAPER INSERT

542

HARNESS,BOARD ASSY.,RELAY

724

CLAMP,TUBE

545

CLEANER,HEAD;C,ASP

547

POROUS PAD,GUIDE,INK EJECT

549

CABLE,DETECTOR,8

550

FRAG RELEASE ASSY.,ASP

551

COVER,ROLLER,LD

552

SHEET,SQUARE HOLE

700

PRINT HEAD

701

ASF UNIT,ASP

702

MOTOR,ASSY.,ASF

703

PAPER GUIDE,MANUAL

704

POROUS PAD SET,ASP

705

POROUS PAD,INK EJECT;LEFT;FA2

706

POROUS PAD,INK EJECT;LEFT;FB2

707

POROUS PAD,INK EJECT;LEFT;FC2

708

POROUS PAD,INK EJECT;LEFT;FD2

709

POROUS PAD,INK EJECT;LEFT;FE2

710

POROUS PAD,TUBE;FA2

711

POROUS PAD,TUBE;FB2

712

POROUS PAD,INK EJECT;RIGHT;FF2

713

POROUS PAD,INK EJECT;RIGHT;FG2

714

POROUS PAD,INK EJECT;RIGHT;FH2

715

POROUS PAD,INK EJECT;RIGHT;FI2

716

POROUS PAD,INK EJECT,IS,LEFT;B

717

POROUS PAD,INK EJECT,IS,LOWER,LEFT;B

718

POROUS PAD,INK EJECT,IS,LOWER;FB2

719

POROUS PAD,INK EJECT;H

720

POROUS PAD,CABLE,HEAD

721

LABEL,INK POSITION;B

723

LABEL,GUIDE,ROLL PAPER

Appendix

Parts List for EPSON Stylus Photo R1800

191

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Revision B

7.4 Circuit Diagram
Following pages show Circuit Diagram.
† C589 MAIN control circuit board 1
† C589 MAIN control circuit board 2
† C589 PSB power supply circuit board
† C589 PNL circuit board
† C589 PNL B circuit board

Appendix

Circuit Diagram

192

EPSON Stylus Photo R1800/R2400

Revision B

† C589 MAIN control circuit board 1

Appendix

Circuit Diagram

193

EPSON Stylus Photo R1800/R2400

Revision B

† C589 MAIN control circuit board 2

Appendix

Circuit Diagram

194

EPSON Stylus Photo R1800/R2400

Revision B

† C589 PSB power supply circuit board

Appendix

Circuit Diagram

195

EPSON Stylus Photo R1800/R2400

Revision B

† C589 PNL circuit board

Appendix

Circuit Diagram

196

EPSON Stylus Photo R1800/R2400

Revision B

† C589 PNL B circuit board

Appendix

Circuit Diagram

197

8

CHAPTER

STYLUS PHOTO R2400

EPSON Stylus Photo R1800/R2400

Revision B

8.1 Overview

8.1.1 Overview

The Stylus Photo R2400 is a Stylus Photo R1800 - based inkjet color printer
that supports a wide range of paper sizes from Letter to A3+. This chapter
describes the specifications and functions that are unique to the Stylus Photo
R2400. Refer to Chapter 1 to 7 for the information on the Stylus Photo R1800.
This chapter includes:
„ Product Description
Describes the specifications unique to the Stylus Photo R2400.
(Printing area, case specification, accessories, and environmental
specification )
„ Operating Principles
Describes the operating principles unique to the Stylus Photo R2400.
„ Trouble Shooting
Describes the troubleshooting unique to the Stylus Photo R2400.

FEATURES
† High quality color printing
„
„
„

High quality phot printing using the Photo Mach technology
Much higher quality using the Microweave and Super Microweave
Highest resolution: 2880 x 1440 dpi minimum dot size: 3.2ng MSDT

† High-speed print
† Two built-in interfaces
„
„

IEEE 1394
USB 2.0 (HS compatible)

† Small and Compact
† Compatible Windows and Macintosh
† Multi paper size support ASF
Automatic Sheet Feeder support for paper sizes from Letter to A3+
† CSIC-compatible independent color ink cartridges
† Roll paper support
† Quiet printing
† High-speed Borderless, edge to edge printing
† Duplex printing
† Preventing printing on the platen using the optical sensor
† Thick paper printing using the front paper feed
† Automatic Bi-D and dot detection using the multi sensor

Stylus Photo R2400

Overview

199

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Revision B

8.1.2 Indicator Display in Normal Mode
Table 8-1. Printer Condition and LED Status
Printer status

Error status

Indicators
Power

Paper

Ink

Priority

Idle

–

On

–

–

20

Data processing

–

Blink

–

–

19

Ink sequence processing

–

Blink

–

–

17

Ink cartridge change mode

–

Blink

–

–

16
15
14

–

–

–

Blink*2

11h

–

–

–

Cover Open (Tray) Error

2Bh

Fast Blink

Blink 2

–

–

Paper mismatch Error

0Ch

–

Fast Blink

–

12

Ink low (warning)
Tear off status

Paper Out

06h

–

On

–

11

Ink end

05h

–

–

On*2

10

No Ink cartridge or
Ink cartridge error

05h

–

–

On*2

9

Paper Jam Error

04h

–

Blink

–

8

–

On

On

On

–

Reset input*1
Fatal error
Maintenance request
Power off
Note:

00h

Fast Blink

Fast Blink

4

Blink
alternately 1

Blink
alternately 2

2

Fast Blink

Off

Off

1

10h
–

• "–"
• Blink
• Blink 2
• Fast Blink
• Blink alternately 1
• Blink alternately 2

Off
Off

: Don't care
: 0.5sec on + 0.5sec off repetition
: 0.2sec on + 0.2sec + 0.2sec on + 0.4sec off repetition
: 0.1sec on + 0.1sec off repetition
: 0.5sec on + 0.5sec off repetition
: 0.5sec off + 0.5sec on repetition

Note"*1": When reset occurs (when the printer receives IEEE1284.4 "rs" command, or when printing of a
status sheet is finished), the LEDs light for 0.2 second to indicate that the printer accepted the
command.
"*2":The ink LED that corresponds to each cartridge row (A,BC,D,E,F,G, and H) is displayed
independently.
When facing front of printer, insertion locations (rows) of ink cartridges are taken as
A,B,C,D,E,F,G, and H from the left. These rows correspond to LED1, LED2, LED3, LED4, LED5,
LED6, LED7, and LED8, respectively.

Stylus Photo R2400

Overview

200

EPSON Stylus Photo R1800/R2400

Revision B

8.1.3 Error Status
If any of the following states is detected, this printer is put in an error status and
turns the interface signal -ERROR "Low" and BUSY "High" to inhibit data input.
At this time, the printer is automatically disabled from printing. However, when
communication is being made using the IEEE1284.4 protocol, communication
with the printer is enabled.
† General error
After the cause of this type of error is removed, the printer can resume its
operation from where it stopped due to the error

† Fatal error
After the cause of this type of error is removed, the printer cannot return to
normal unless it is powered off and then on again
Table 8-3. Fatal error
Error Status
Maintenance
request

Fatal errors

Table 8-2. General error
Error Status
Ink color error

Occurring Condition
This error occurs when you replace a
photo black ink cartridge to a matte
black, or a matte black ink cartridge
to a photo black during printing.

Resuming Condition
Return the combination
of ink colors to the one
before the error.

Cover open (tray)
error

When the front cover is opened at
ASF, roll paper or photo album
printing mode, the printer goes this
error.

Close the front cover.

Paper mismatch
error

If the paper path specified by the print
data is different from the printer’s real
paper path, the printer goes to this
error.

Change the printer’s
paper path to the one
specified by the data.

Paper out

When printer fails to load a sheet, it
goes paper out error.

Set the paper to the ASF
and push the Paper
switch.

Ink out

When the printer runs out the most
part of the ink of any one color, it
warns ink-low and keeps printing.
When the printer runs out the whole
ink of any one color, it stops printing
and indicates ink-out error.

Install the new Ink
Cartridge.

No ink-cartridge

When printer detects that inkcartridge comes off, it goes this error
mode.

Install the new Ink
Cartridge.

Paper jam

• Failure of ejecting a sheet
• Failure of loading a sheet to
the loading position

Stylus Photo R2400

Occurring Condition

Resuming Condition

When the total quantity of ink wasted
through the cleanings and flushing is
reaches to the limit, printer indicates
this error and stops.

Replace the absorber in
the printer enclosure by a
service person.

•
•
•
•
•
•

CR motor control error
PF motor control error
ASF motor control error
Auto Platen Gap control error
Head temperature error
PW sensor error

Turn off and turn on.

Remove the jammed
paper.

Overview

201

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Revision B

8.2 Casing Specifications

8.3 Accessories

EXTERNAL DIMENSIONS

STANDARD ACCESSORIES

When tucked: 615 (width) x 314 (depth) x 223 mm (height)

† Start Here

When used: 615 (width) x 737 (depth) x 457 mm (height)

† Ink Cartridge (one for each of 9 colors)
† Power Cord

WEIGHT

† Software CD-ROM

11.7 kg (without the Ink Cartridges, Roll paper holder)

† Roll Paper Holder
† Multi-Sheet Matte Guide

EXTERNAL DIMENSION DIAGRAM

† Rear Sheet Guide

CONSUMABLES AND OPTIONS
† Ink Cartridges
„
„
„
„
„
„
„
„
„

457
223

314

737

Photo Black:
Cyan
Magenta
Yellow
Light Cyan
Light Magenta
Light Black
Matte Black
Light Light Black

: T0591
: T0592
: T0593
: T0594
: T0595
: T0596
: T0597
: T0598
: T0599

† 802.11g Radio printing adapter: PA-W11G
615

ê} 8-1. External Dimension Diagram

Stylus Photo R2400

Casing Specifications

202

EPSON Stylus Photo R1800/R2400

Revision B

8.3.1 Printhead Specifications

8.3.2 Ink Sequence

The Printhead of this product is a F-Mach head.
The following shows the arrangement of the nozzles and the color
arrangement of each nozzle line when viewed the Print Head from behind.

† Displacement cleaning / replacement cleaning
This printe provides 2 patterns of combination of black inks in the E row.
Refer to Table 8-4 "Nozzle Lines and the Corresponding Ink Color" on page 203 .

When replacing the ink cartridges using the 2 patterns that are mentioned
above with the carriage unit at the home position, 2 types of displacement
cleaning are performed to prevent a new ink from mixing with a old one.
If the ink types are not displaced in the E row, a replacement cleaning is
performed instead of a displacement cleaning.

7.620mm
7.620mm
7.620mm
(216/720inch) (216/720inch) (216/720inch)
2.258mm
2.258mm
2.258mm
2.258mm
(64/720inch) (64/720inch) (64/720inch) (64/720inch)

„
Paper feeding
direction
Line A

Line C
Line B

Line E
Line D

LineG
Line F

„
„

Line H

Cartridge displacement CL
3.09g (0.425g per color)
Cartridge replacement CL1: each color
Suction amount 3.09g (0.386g per color)
Cartridge replacement CL2: each color
Suction amount 3.14g (0.393g per color)

0.141mm
(1/180inch)

0.071mm
(1/360inch)
31.89mm
41.66mm
Carriage moving direction

Figure 8-2. Nozzle Arrangement

Table 8-4. Nozzle Lines and the Corresponding Ink Color
Line

Ink

A

Light Light Black

B

Light Magenta

C

Light Cyan

D

Light Black

E

Photo-black / Matte-black

F

Cyan

G

Magenta

H

Yellow

Stylus Photo R2400

Accessories

203

EPSON Stylus Photo R1800/R2400

Revision B

8.4 Overview
This chapter describes unit-level troubleshooting.

8.4.1 Troubleshooting according to Panel Messages
After checking the printer LED and EPW3 error indications, you can grasp the fault location using the check list in this section. When you find the fault location, refer
to Chapter 4 "Disassembly and Reassembly" and change the corresponding part and/or unit. The following table indicates the check point reference tables
corresponding to the error states (LED and EPW3).
Table 8-5. Reference Tables of Error States
Error State

Reference Table

Communication Error

Refer to Table 8-6 "Troubleshooting of Communication Error" on page 205

Model Difference

Refer to Table 8-6 "Troubleshooting of Communication Error" on page 205

Cover Open (Tray) Error

Refer to Table 8-7 "Troubleshooting of Cover Open Error" on page 208

Paper Out Error

Refer to Table 8-8 "Troubleshooting of Paper Out Error" on page 209

Paper Jam Error

Refer to Table 8-9 "Troubleshooting of Paper Jam Error" on page 212

Paper Mismatch Error
Ink Low
Ink Out Error

Refer to Table 8-11 "Troubleshooting of Paper Mismatch Error" on page 214
Refer to Table 8-12 "Troubleshooting of Ink Low" on page 214
Refer to Table 8-13 "Troubleshooting of Ink Out Error" on page 214

No Ink Cartridge/CSIC Error

Refer to Table 8-14 "Troubleshooting of No Ink Cartridge/Ink Cartridge Error" on page 215

Maintenance Request Error

Refer to Table 8-15 "Troubleshooting of Maintenance Request" on page 217

Fatal Error

Stylus Photo R2400

Refer to Table 8-16 "Troubleshooting of Fatal Error" on page 218

Overview

204

EPSON Stylus Photo R1800/R2400

Revision B

Table 8-6. Troubleshooting of Communication Error
Occurrence
Timing
At power-on

Phenomenon Detail

Faulty Part/
Part Name

The printer does not operate at Panel FFC
all.

Check Point

Remedy

1. Check that the Panel FFC is connected to the Panel Board 1. Connect the Panel FFC to the Panel Board
Connector and LED Board Connector.
and LED Board connectors.
Panel FFC

Panel FFC

Panel Board
connector

LED Board
Connector

2. Check the Panel FFC for damages.

2. Replace the Panel FFC with a new one.

Panel Board

1. Check the Panel Board for damages.

1. Replace the Panel Board with a new one.

LED FFC

1. Check that the LED FFC is connected to the LED Board
Connector and Main Board Connector CN8.

1. Connect the LED FFC to the LED Board
Connector and Main Board Connector
CN8.

LED FFC

LED Board
Connector

CN8

2. Check the LED FFC for damages.

Stylus Photo R2400

Overview

2. Replace the LED FFC with a new one.

205

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-6. Troubleshooting of Communication Error

Occurrence
Timing
At power-on

Phenomenon Detail

Faulty Part/
Part Name

The printer does not operate at Power Supply
all.
Board

Check Point

Remedy

1. Check that the Connector Cable of the Power Supply
Board is connected to the Main Board Connector CN7.

1. Connect the Connector Cable of the Power
Supply Board to the Main Board Connector
CN7.

Blue line

Connector cable of the
Power Supply Board
CN7

1Pin side

2. Check that the blue colored pin of the Power Supply Board 2. Reconnect the Power Supply Board
Connector cable is inserted into the 1 Pin of the Main
Connector cable so that the blue colored
Board Connector CN7 as shown in the above picture.
pin is inserted into the 1 Pin.
3. Check that the Fuse F1 on the Power Supply Board has
not blown.

3. Replace the Power Supply Board with a
new one.

Fuse F1

4. Check the components on the Power Supply Board for
damage.

Stylus Photo R2400

Overview

4. Replace the Power Supply Board with a
new one.

206

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-6. Troubleshooting of Communication Error

Occurrence
Timing
At power-on

Phenomenon Detail
After the power-on sequence
has started, the LED turns off
and the printer does not
operate.

Faulty Part/
Part Name
Main Board

Check Point
1. Check that the Relay connector of the ASF Motor and the
Relay connector of the Pump Motor are not connected to
the wrong connector causing a short circuit.
Relay Connector of
the ASF Motor

Remedy
1. Connect the Relay Connector of the ASF
Motor and the Relay Connector of the
Pump Motor correctly, and replace the
Main Board with a new one.

Relay Connector of
the Pump Motor

At operation

Operation at power-on is
normal, but the error appears
when the print job is sent to
the printer.

Interface cable

1. Check that the Interface cable is connected between the
PC and printer.

1. Connect the Interface cable to the PC and
printer.

2. Check the Interface cable for breaking.

2. Replace the Interface cable with a new
one.

EPSON
USB driver

1. When using USB, check that the EPSON USB driver has
been installed on the PC.

1. Install the EPSON USB driver.

USB

1. Check that the PC and printer are connected via the USB
hub.

1. Enter the USB serial No. indicated on the
product nameplate.
Refer to Chapter 5 "Adjustment".

IEEE1394

1. Check that the same code as the IEEE1394 QR label code 1. Input the code given as the IEEE1394 QR
is saved in the EEPROM address (from BA-H to BE-H).
label code.
Refer to Chapter 5 "Adjustment".

Printer Driver

1. Check that the printer driver for Stylus Photo R2400 has
already been installed.

1. Install the printer driver for Stylus Photo
R2400.

2. Check that the connected printer is Stylus Photo R2400.

2. Connect the Stylus Photo R2400 printer.

Main Board

Stylus Photo R2400

1. Check that a wrong model name has not been input to the 1. Using the Adjustment Program, enter the
EEPROM address (E0).
Refer to Chapter 5"Adjustment".

Overview

207

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-7. Troubleshooting of Cover Open Error

Occurrence
Timing
During printing

Phenomenon Detail
A Cover Open (Tray) Error is
indicated during printing.

Stylus Photo R2400

Faulty Part/
Part Name
Printer Cover

Check Point
1. Check that the front cover is not open.

Overview

Remedy
1. Close the front cover.

208

EPSON Stylus Photo R1800/R2400

Revision B

Table 8-8. Troubleshooting of Paper Out Error
Occurrence
Timing
At operation

Phenomenon Detail

Faulty Part/
Part Name

When the Paper Switch is
ASF Assy.
pressed, the LD Roller attempt
to feed paper but the paper is
not fed.

Check Point
1. Check the LD Roller or Retard Roller of the ASF Assy for
paper dust and foreign matter.

Remedy
1. Using a cleaning sheet (part
code:1262115), clean the LD Roller and
Retard Roller. The procedure is as follows.
(1) Place the cleaning sheet upside down
and put it into the ASF Assy.
(2) Press the Paper Switch to start paper
feed.
(3) Repeat the above steps several times.
* To remove persistent contamination,
staple an alcohol-dampened cloth to a
postcard and clean the rollers in the
following method.
Cleaning sheet

Postcard used
as mount

Non-adhesive
Adhesive part
This side down

Stapling
Cloth damped
with alcohol

(1) Place the alcohol-dampened cloth
toward the LD Roller surface of the
ASF Assy.
(2) Hold the mount top end securely and
press the Paper Switch.
(3) Repeat the paper feed sequence
several times to clean the LD Roller
surface of the ASF Assy.

Stylus Photo R2400

Overview

209

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-8. Troubleshooting of Paper Out Error

Occurrence
Timing
At operation

Phenomenon Detail

Faulty Part/
Part Name

Though paper is fed from the PE Sensor
ASF Assy, it stops near the PE
Sensor Lever.

Check Point

Remedy

1. Check that the Connector cable of the PE Sensor is
securely connected to the PE Sensor and Relay Board
Connector CN2.
PW Sensor Connector

1. Connect the Connector cable of the PE
Sensor to the PE Sensor and Relay Board
Connector CN2.

CN2

2. Check that the Sensor Holder is mounted to the
Mechanical frame correctly.

2. Install the Sensor Holder correctly.

Sensor Holder

Detection Lever

Torsion Spring

3. Move the Detection Lever manually as when the paper
3. Replace the PE Sensor Holder Unit with a
passes, and check that the Detection Lever returns to the
new one.
original position automatically by the Torsion Spring when
released. Refer to the above photo.
4. Using a tester, check that the PE Sensor is normal.
⋅ Paper absent : 2.4V or more
⋅ Paper present : 0.4V or less

Stylus Photo R2400

Overview

4. Replace the PE Sensor Holder Unit with a
new one.

210

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-8. Troubleshooting of Paper Out Error

Occurrence
Timing
The Paper Switch
was pressed at the
setting of the CD-R
Tray or board
paper

Phenomenon Detail

Faulty Part/
Part Name

Though the CD-R Tray or the PW sensor
Board Paper is fed toward the
ASF Assy, but is ejected
immediately.

Check Point

Remedy

1. Check the PW Sensor for paper dust, ink, etc.

1. Clean the PW Sensor surface.

PW sensor

Carriage Unit Bottom

2. Compare the EEPROM values in two places (50 and 2. Replace the PW Sensor with a new one.
51) and check that they are not approximate to each
other.
The Paper Switch
was pressed at the
setting of the
board paper

The Board Tray moves toward PW sensor
the ASF and the posterior
edge of it reaches to the
Driven Roller on the Upper
Paper Guide.Then the Board
Tray tries to go farther, but it is
ejected.

1. Check that the PW Sensor FFC is placed in the specified
routing positions and does not make contact with any
parts.
CR Encoder Board
Connector

1. Place the PW Sensor FFC in the specified
routing positions.

PW Sensor
Connector

FFC

Stylus Photo R2400

2. Check that the PW Sensor FFC is connected to the CR
Encoder Board and PW Sensor Connectors. Refer to the
above photo.

2. Connect the FFC to the CR Encoder Board
and PW Sensor Connectors.

3. Check the PW Sensor or PW Sensor FFC for damages.

3. Replace the PW Sensor with a new one.

Overview

211

EPSON Stylus Photo R1800/R2400

Revision B

Table 8-9. Troubleshooting of Paper Jam Error
Occurrence
Timing
At operation

Phenomenon Detail
At the time of paper ejection,
the PF Roller advances the
paper but cannot eject it
completely.
Paper is not ejected
completely and causes a jam
near the Paper Eject Frame.

Faulty Part/
Part Name
–

ASF Assy.

Check Point

Remedy

1. Check that the size of the fed paper is not larger than that 1. Tell the user that the paper size specified
of the paper specified by the driver.
by the driver is not available for the printer.

1. Check that the paper is fed along the Right Edge Guide.

Paper EJ Frame 1. Check that the Star Wheel Units have not come off the
Assy.
Paper EJ Frame Assy.

1. Feed the paper along the Right Edge
Guide.
1. Securely install the Star Wheel Units to the
Paper EJ Frame Assy.

Paper EJ Frame Assy.

Star Wheel Units

2. Check the Paper EJ Frame Assy for deformation or
damages.

2. Replace the Paper EJ Frame Assy with a
new one.

Spur Gear 68
1. Check the Spur Gear 68 or Spur Gear 16; B for damages. 1. Replace the Front (or Rear) Paper EJ
Spur Gear 16; B
Roller Assy with a new one.
Spur Gear 16; B
Paper EJ Roller
Assy.(front/rear)

Spur Gear 68

Stylus Photo R2400

Overview

212

EPSON Stylus Photo R1800/R2400

Revision B

Table 8-10. Troubleshooting of Card Loading Error
Occurrence
Timing
During printing

Phenomenon Detail
Printing starts but paper is not
fed.
The card size paper is loaded
correctly, but Card Loading
Error is displayed.

Faulty Part/
Part Name
–

PW sensor

Check Point

Remedy

1. Check that the card size paper is loaded in the portrait
orientation.

1. Load the cards of the same size correctly,
and press the Paper Switch to eject the
jammed paper.

1. Check that the PW Sensor FFC is connected to the CR
Encoder Board and PW Sensor Connectors.

1. Connect the FFC to the CR Encoder Board
or PW Sensor.

CR Encoder Board
Connector

PW Sensor
Connector

FFC

2. Check the PW Sensor or PW Sensor FFC for damages.

Stylus Photo R2400

Overview

2. Replace the PW Sensor with a new one.

213

EPSON Stylus Photo R1800/R2400

Revision B

Table 8-11. Troubleshooting of Paper Mismatch Error
Occurrence
Timing
At operation

Phenomenon Detail
When feeding a Board
Paper, an error is displayed
on the LED and EPW3.

Faulty Part/Part
Name

Check Point

Remedy

Paper EJ Frame
Assy

1. Check if the CD-R Tray Base(Board Tray Base) is closed
or not.

CD-R Sensor
(Board Sensor)

1. Check that the Connector cable of the CD-R Sensor is
1. Connect the Connector cable of the CD-R
securely connected to the connectors of the CD-R Sensor
Sensor (Board Sensor) to the CD-R
and Panel Board.
Sensor(Board Sensor) and Panel Board
Connectors.
CD-R Sensor

1. Open the CD-R Tray Base(Board Tray
Base) .

Panel Board connector

Connector cable of
the CD-R Sensor

2. Check the CD-R Sensor(Board Sensor) or Connector
cable for damages.

2. Replace the CD-R Sensor(Board Sensor)
with a new one.

Table 8-12. Troubleshooting of Ink Low
Occurrence
Timing
At operation or
during printing

Phenomenon Detail
A message is displayed on
the LED and EPW3 during
printing.

Faulty Part/Part
Name
Ink Cartridge

Check Point

Remedy

1. Look at the remaining ink indication of the EPW3 to check 1. Prepare a new Ink Cartridge.
the amount of the ink remaining in the Ink Cartridge.

Table 8-13. Troubleshooting of Ink Out Error
Occurrence
Timing
During printing

Phenomenon Detail
After the Carriage has
detected the HP, an error is
displayed on the LED and
EPW3.

Stylus Photo R2400

Faulty Part/Part
Name
Ink Cartridge

Check Point

Remedy

1. Look at the remaining ink indication of the EPW3 to check 1. Replace the Ink Cartridge with a new one.
whether the ink remains in the Ink Cartridge.

Overview

214

EPSON Stylus Photo R1800/R2400

Revision B

Table 8-14. Troubleshooting of No Ink Cartridge/Ink Cartridge Error
Occurrence
Timing
At power-on

Phenomenon Detail
After the Carriage has
detected the HP, an error is
displayed on the LED and
EPW3.

Faulty Part/
Part Name
Ink Cartridge

Check Point

Remedy

1. Check that the Ink Cartridge is installed correctly.

1. Install the Ink Cartridge correctly.

2. Check that the tab of the Ink Cartridge is not broken.

2. Replace the Ink Cartridge with a new one.

Tab

3. Check that the Memory Chip is not disconnected or not
damaged.

3. Replace the Ink Cartridge with a new one.

Memory Chip

Stylus Photo R2400

Overview

215

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-14. Troubleshooting of No Ink Cartridge/Ink Cartridge Error

Occurrence
Timing
At power-on

Phenomenon Detail
After the Carriage has
detected the HP, an error is
displayed on the LED and
EPW3.

Faulty Part/
Part Name
CSIC FFC

Check Point

1. Check that the CSIC FFC is connected to the CSIC Board 1. Connect the CSIC FFC to the CSIC Board
Connector and Main Board Connector CN10.
Connector and Main Board Connector
CN10.

CSIC Board
Connector

CSIC Board

Remedy

CSIC FFC

CN10

2. Check the CSIC FFC for damage.

2. Replace the CSIC FFC with a new one.

1. Check the CSIC Board for damage.

1. Replace the CSIC Board with a new one.

CSIC Board

Carriage Unit

1. Check that the electrodes in the Carriage, which make
contact with the CSIC Board, are not bent.

1. Replace the Carriage Unit with a new one.

Electrode

Stylus Photo R2400

Overview

216

EPSON Stylus Photo R1800/R2400

Revision B

Table 8-15. Troubleshooting of Maintenance Request
Occurrence
Timing
At power-on

Phenomenon Detail
At power-on, the printer does
not operate at all.

Stylus Photo R2400

Faulty Part/
Part Name

Check Point

Waste Ink Pads 1. Using the Adjustment Program, check if the Protection
Counter A+B value has exceeded 17540.

Overview

Remedy
1. Replace the Waste Ink Pads and reset the
Protection Counter A and B value with the
Adjustment Program.

217

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-16. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail
At power-on, the CR Motor
does not operate at all.

Faulty Part/
Part Name
CR Motor

Check Point
1. Check that the CR Motor connector cable is connected to
the Relay Connector.

Remedy
1. Connect the CR Motor connector to the
Relay Connector.

CR Motor

Relay Connector

Relay
Connector
Cables
(for the CR
Motor)

2. Check the CR Motor connector cable for damages.

2. Replace the CR Motor with a new one.

3. Check if the CR Motor operates normally.

3. Replace the CR Motor with a new one.

1. Check that the Relay Connector Cable is connected to the 1. Connect the Relay Connector Cable to the
Main Board Connector CN15.
Main Board Connector CN15.

CN15

2. Check the Relay Connector Cable for damages.

Stylus Photo R2400

Overview

2. Replace the Relay Connector Cable with a
new one.

218

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-16. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail
The power-on sequence is
executed but Fatal error is
displayed.

Faulty Part/
Part Name
CR drive
mechanism

Check Point
1. Check that the Carriage Shaft is lubricated with grease.

Carriage Shaft

At power-on, the PF Motor
does not operate at all.

PF Motor

1. Check that the Connector Cable of the PF Motor is
connected to the Main Board Connector CN16.

CN16

Stylus Photo R2400

Remedy
1. Wipe the surface of the Carriage Shaft with
a dry, soft cloth, and lubricate the Carriage
Shaft with grease G-71.
Refer to Chapter 6 "Maintenance".

1. Connect the PF Motor connector cable to
the Main Board Connector CN16.

PF Motor

2. Check the PF Motor connector cable for damages.

2. Replace the PF Motor with a new one.

3. Check if the PF Motor operates normally.

3. Replace the PF Motor with a new one.

Overview

219

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-16. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail
At power-on, the APG Motor
does not operate at all.

Faulty Part/
Part Name
APG Motor

Check Point

Remedy

1. Check that the Connector Cable of the APG Motor is
connected to the Main Board Connector CN18.

1. Connect the APG Motor connector cable to
the Main Board Connector CN18.

APG Motor

CN18

At power-on, the Pump Motor
does not operate at all.

Pump Motor

2. Check the APG Motor connector cable for damage.

2. Replace the APG Motor with a new one.

3. Check if the APG Motor operates normally.

3. Replace the APG Motor with a new one.

1. Check that the Pump Motor connector cable is connected
to the Relay Connector.

1. Connect the Pump Motor connector cable
to the Relay Connector.

Relay Connector

Stylus Photo R2400

2. Using a tester, check the resistance value of the Pump
Motor.
Value of resistance : 10.3Ω ± 10%

2. If the resistance value is abnormal, replace
the Ink System Unit with a new one.

3. Check the Pump Motor connector cable for damages.

3. Replace the Ink System Unit with a new
one.

Overview

220

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-16. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail
At power-on, the Pump Motor
does not operate at all.

Faulty Part/
Part Name
Relay
Connector
Cables (for
Pump Motor)

Check Point

Remedy

1. Check that the Relay Connector Cable is connected to the 1. Connect the Relay Connector Cable to the
Main Board Connector CN17.
Main Board Connector CN17.

CN17

While the power-on sequence APG Sensor
is being executed, Fatal error
is displayed.

2. Check the Relay Connector Cable for damages.

2. Replace the Relay Connector Cable with a
new one.

1. Check that the APG Sensor Connector cables are
connected to the APG Sensors and Relay Board
Connector CN4 and CN5.

1. Connect the APG Sensor Connector
cables to the APG Sensors and Relay
Board Connector CN4 and CN5.

APG Sensors

CN4
CN5

2. Check the APG Sensors for damages.

Stylus Photo R2400

Overview

2. Replace the APG Sensors with new ones.

221

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-16. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail

Faulty Part/
Part Name

While the power-on sequence ASF Motor
is being executed, Fatal error
is displayed.

Check Point
1. Check that the Connector cable of the ASF Motor is
connected to the Relay Connector.

Remedy
1. Connect the Connector cable of the ASF
Motor to the Relay Connector.

ASF Motor

Relay Connector

Relay
Connector
Cable
(for the ASF
Motor)

2. Using a tester, check the resistance value of the ASF
Motor.
Value of resistance : 7.0Ω ± 10%

2. If the resistance value is abnormal, replace
the ASF Motor with a new one.

3. Check the ASF Motor connector cable for damages.

3. Replace the ASF Motor with a new one.

1. Check that the Relay Connector Cable is connected to the 1. Connect the Relay Connector Cable to the
Main Board Connector CN19.
Main Board Connector CN19.

CN19

2. Check the Relay Connector Cable for damages.

Stylus Photo R2400

Overview

2. Replace the Relay Connector Cable with a
new one.

222

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-16. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail

Faulty Part/
Part Name

While the power-on sequence Relay FFC
is being executed, Fatal error
is displayed.

Check Point

Remedy

1. Check that the Relay FFC is connected to the Relay Board 1. Connect the Relay FFC to the Relay Board
Connector CN1 and Main Board Connector CN5.
Connector CN1 and Main Board
Connector CN5.
CN1

CN5

At power-on, the Carriage Unit CR Scale
moves away from the home
position and bumps against
the right of the Frame, then
hits the left of the Frame.

2. Check the Relay FFC for damages.

2. Replace the Relay FFC Cable with a new
one.

1. Check that the CR Scale is inserted in the slit of the CR
Encoder Sensor.

1. Insert the CR Scale into the slit of the CR
Encoder Sensor.

CR Scale

CR Encoder
Sensor Board

CR Encoder
Sensor Board

Stylus Photo R2400

2. Check the CR Scale for damages and dirt.

2. Wipe off the dirt completely or replace the
CR Scale with a new one.

1. Check the CR Encoder Sensor for paper dust, etc.

1. Remove the paper dust, etc. from the CR
Encoder Sensor.

2. Check the CR Encoder Sensor Board for damages.

2. Replace the CR Encoder Sensor Board
with a new one.

Overview

223

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-16. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail

Faulty Part/
Part Name

At power-on, the Carriage Unit Sensor FFC
moves away from the home
position and bumps against
the right of the Frame, then
hits the left of the Frame.

Check Point
1. Check that the Sensor FFC is connected to the CR
Encoder Sensor Board Connector and Main Board
Connector CN9.

CR Encoder Sensor
Board Connector

At power-on, the PF Roller
rotates fast about a half turn.

PF Encoder
Sensor Holder

Remedy
1. Connect the Sensor FFC to the CR
Encoder Sensor Board Connector and
Main Board Connector CN9.

CN9

2. Check the Sensor FFC for damages.

2. Replace the Sensor FFC with a new one.

1. Check that the PF Encoder Sensor Holder is mounted
correctly.

1. Install the PF Encoder Sensor Holder
correctly.

2. Check that the FFC of the PF Encoder Sensor is securely 2. Connect the PF Encoder Sensor FFC to
connected to the PF Encoder Sensor Board Connector
the PF Encoder Sensor Board and Relay
and Relay Board Connector CN6.
Board Connector CN6.

CN6

PF Encoder Sensor
Board Connector

Stylus Photo R2400

3. Check the PF Encoder Sensor for paper dust, etc.

3. Remove the paper dust, etc. from the PF
Encoder Sensor.

4. Check if the PF Encoder or the FFC is damaged.

4. Replace the PF Encoder with a new one.

Overview

224

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-16. Troubleshooting of Fatal Error

Occurrence
Timing
At power-on

Phenomenon Detail
At power-on, the PF Roller
rotates fast about a half turn.

Faulty Part/
Part Name
PF Scale

Check Point

Remedy

1. Check that the PF Scale is inserted in the slit of the PF
Encoder Sensor.

1. Install the PF Scale in the slit of the PF
Encoder Sensor correctly.

PF Scale

Slit

During printing

After receiving a print data, or
while performing the CD-R
Tray home position detection
sequence (Board Paper
detection), an error is
displayed on the LED and
EPW3.

Head FFC
Sensor FFC

2. Check the PF Scale for damages and dirt.

2. Replace the PF Scale with a new one.

1. Check that the Head FFC and the Sensor FFC are
securely connected to the Main Board Connectors CN9
through CN14.

1. Connect the Head FFC and the Sensor
FFC to the Main Board Connectors CN9
through CN14.

CN9 through CN14

Stylus Photo R2400

Overview

225

EPSON Stylus Photo R1800/R2400

Revision B
Table 8-16. Troubleshooting of Fatal Error

Occurrence
Timing
During printing

Phenomenon Detail

Faulty Part/
Part Name

After starting to print, ink is not Head FFC
ejected and paper stops
midway.

Check Point

Remedy

1. Check that the Head FFC is securely connected to the
1. Connect the Head FFC to the Print Head
Print Head Connector and Main Board Connectors CN10,
Connector and Main Board Connectors
CN12, CN13, and CN14.
CN10, CN12, CN13, and CN14.

Head FFC

Print Head
Connector

Ink is not ejected from most
nozzles.

Stylus Photo R2400

Print Head

2. Check the Head FFC for damages.

2. Replace the Head FFC with a new one.

1. Check for occurrence of Head Hot.

1. Replace the Print Head with a new one.

Overview

226

EPSON Stylus Photo R1800/R2400

Revision B

8.5 Exploded Diagram
Following pages show exploded diagram.
„
„
„
„
„
„

Exploded Diagram 1
Exploded Diagram 2
Exploded Diagram 3
Exploded Diagram 4
Exploded Diagram 5
Exploded Diagram 6

Stylus Photo R2400

Exploded Diagram

227

EPSON Stylus Photo R1800/R2400

Revision B

16

17

18

11

10

400

PX-5500 / EPSON STYLUS PHOTO R2400 No.1

Rev.01

C603-ACCE-001

Figure 8-3. Stylus Photo R2400 Exploded Diagram 1

Stylus Photo R2400

Exploded Diagram

228

EPSON Stylus Photo R1800/R2400

Revision B

100
108
123

113
102
117

104

115 For JPN
109
107
116

118 For JPN
119
A
121
114

101

120
122
105
106

103

118

PX-5500 / EPSON STYLUS PHOTO R2400 No.2

Rev.01

C603-CASE-001

Figure 8-4. Stylus Photo R2400 Exploded Diagram 1

Stylus Photo R2400

Exploded Diagram

229

EPSON Stylus Photo R1800/R2400

Revision B

360

350

A
117

B

553

300
200

PX-5500 / EPSON STYLUS PHOTO R2400 No.3

Rev.01

C603-ELEC-001

Figure 8-5. Stylus Photo R2400 Exploded Diagram 1

Stylus Photo R2400

Exploded Diagram

230

EPSON Stylus Photo R1800/R2400

Revision B

519

524
501
549

509

513

C
514
512

554
502
511
505
500 Without REF.554
504

515

C
506

503

516

PX-5500 / EPSON STYLUS PHOTO R2400 No.4

Rev.01

C603-MECH-001

Figure 8-6. Stylus Photo R2400 Exploded Diagram 1

Stylus Photo R2400

Exploded Diagram

231

EPSON Stylus Photo R1800/R2400

Revision B

536
528

537

539

526

540

529

538
542

541

550

547

B

523
508

552
552
523

532
507

533

552
552
523

552
551

522
525

534
522

535

522

520

521
G
545
517
518

PX-5500 / EPSON STYLUS PHOTO R2400 No.5

Rev.01

C603-MECH-002

Figure 8-7. Stylus Photo R2400 Exploded Diagram 1

Stylus Photo R2400

Exploded Diagram

232

EPSON Stylus Photo R1800/R2400

Revision B

8.6 Parts List for EPSON Stylus Photo R2400
Table 8-17. Parts List for EPSON Stylus Photo R2400

Table 8-17. Parts List for EPSON Stylus Photo R2400
Code
502

Parts Name
BOARD ASSY.,CSIC

Parts Name
ROLL PAPER ASSY.,LEFT;B,ASP

503

HOLDER,DETECTOR,PW

504

BOARD ASSY.,INK MARK

11

ROLL PAPER ASSY.,RIGHT;B,ASP

505

BOARD ASSY.,ENCORDER,CR

16

MATTE PAPER SUPPORT ASSY.,ASP

506

BOARD ASSY.,DETECTOR,PW

17

PAPER SUPPORT USFAP ASSY.,ASP

507

HOLDER,BOARD ASSY.,ENCORDER,PF

18

LABEL,HOLDER MAT PAPER;B

508

BOARD ASSY.,ENCORDER,PF

100

HOUSING UPPER ASSY.,ASP

509

COVER IC ASSY.,ASP
SHAFT,CR,GUIDE

Code
10

PANEL ASSY.,ASP

511

102

COVER,LEFT;EGM

512

SCALE,CR

103

HOUSING LOWER ASSY.,ASP

513

TORSION SPRING,24.7

104

HOUSING CD-R ASSY.;B,ASP

514

MOTOR ASSY.,CR

105

STACKER

515

CABLE,HEAD,B

106

COVER STACKER ASSY.,ASP

516

CABLE,HEAD
DETECTOR,LEAF,B2

101

COVER,RIGHT;EGM

517

108

PAPER SUPPORT ASSY.;B,ASP

518

HARNESS,DETECTOR,CD-R

109

HOUSING,REAR

519

AUTO PG ASSY.,ASP

113

LABEL,INSTRUCTION;B

520

TRAY PASTE BOARD BASE ASSY.,ASP

116

MIN SIDE LOCK#091Y

521

INK SYSTEM ASSY.;B,ASP

118

STACKER,SUPPORT

523

TORSION SPRING,PAPER GUIDE,UPPER
MOTOR ASSY.,PF

107

LABEL,CAUTION ROLL PAPER

524

121

GIDE,STACKER,LEFT

525

FRAME PAPER EJ ASSY ASP;ESL

122

GIDE,STACKER,RIGHT

526

ROLLER,PF ASSY.,ASP

123

COVER PRINTER ASSY.,ASP

528

PAPER GUIDE FRONT LOWER ASSY.,ASP;ESL

721

LABEL,INK,POSITION;B

529

HOLDER RELEASE SUB ASSY.,ASP

114

HARNESS

532

PAPER DETECTOR ASSY.,ASP
PF ENCORDER ASSY ASP

120

SHEET,LED

533

200

BOARD ASSY.,MAIN

534

RELEASE CD-R,LEFT ASSY.,ASP

350

BOARD ASSY.,PANEL

535

RELEASE CD-R,RIGHT ASSY ASP; ESL

360

HARNESS

536

POROUS PAD,PAPER GUIDE,FRONT,LEFT,ASP

500

PRINTER MECHANISM ASP;ESL

537

POROUS PAD,PAPER GUIDE,FRONT,CENTER,ASP

501

CARRIAGE ASSY.;B,ASP

538

POROUS PAD,PAPER GUIDE,FRONT,ASP

117

Stylus Photo R2400

Parts List for EPSON Stylus Photo R2400

233

EPSON Stylus Photo R1800/R2400

Revision B

Table 8-17. Parts List for EPSON Stylus Photo R2400
Code
539

Table 8-17. Parts List for EPSON Stylus Photo R2400

Parts Name
POROUS PAD,GUIDE,INK EJECT LEFT

Code
722

Parts Name
LABEL,GUIDE,ROLL PAPER INSERT

540

POROUS PAD,GUIDE,INK EJECT,CENTER

723

LABEL,GUIDE,ROLL PAPER

541

HARNESS,ENCORDER,PF

724

CLAMP,TUBE

542

HARNESS,BOARD ASSY.,RELAY

300

BOARD ASSY.,POWER SUPPLY

545

CLEANER,HEAD;C,ASP

547

POROUS PAD,GUIDE,INK EJECT

549

CABLE,DETECTOR,8

550

FRAG RELEASE ASSY.,ASP

551

COVER,ROLLER,LD

552

COVER,ROLLER,LD

553

HARNESS,MOTOR

554

GUIDE,IC,OVER SEA

700

PRINT HEAD

701

ASF ASSY.,ASP

702

MOTOR,ASSY.,ASF

703

PAPER GUIDE,MANUAL

705

POROUS PAD,INK EJECT;LEFT;FA2

706

POROUS PAD,INK EJECT;LEFT;FB2

707

POROUS PAD,INK EJECT;LEFT;FC2

708

POROUS PAD,INK EJECT;LEFT;FD2

709

POROUS PAD,INK EJECT;LEFT;FE2

710

POROUS PAD,TUBE;FA2

711

POROUS PAD,TUBE;FB2

712

POROUS PAD,INK EJECT;RIGHT;FF2

713

POROUS PAD,INK EJECT;RIGHT;FG2

714

POROUS PAD,INK EJECT;RIGHT;FH2

715

POROUS PAD,INK EJECT;RIGHT;FI2

716

POROUS PAD,INK EJECT,IS,LEFT;B

717

POROUS PAD,INK EJECT,IS,LOWER,LEFT;B

718

POROUS PAD,INK EJECT,IS,LOWER;FB2

719

POROUS PAD,INK EJECT;H

720

POROUS PAD,CABLE,HEAD

Stylus Photo R2400

Parts List for EPSON Stylus Photo R2400

234



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File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.3
Linearized                      : No
Encryption                      : Standard V2.3 (128-bit)
User Access                     : Print, Copy, Extract, Print high-res
Subject                         : Rev.B
Modify Date                     : 2008:05:13 18:29:23+07:00
Create Date                     : 2005:04:18 14:01:29Z
Page Count                      : 234
Creation Date                   : 2005:04:18 14:01:29Z
Mod Date                        : 2005:04:18 14:02:04Z
Producer                        : Acrobat Distiller 5.0 (Windows)
Author                          : 0685151
Metadata Date                   : 2005:04:18 14:02:04Z
Creator                         : 0685151
Title                           : PX-G5000 S/M
Description                     : Rev.B
Page Mode                       : UseOutlines
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