MNet – MindPack Rewrite User Manual DMS V 1.0
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DMS User Manual DMS Portal User Manual This document has been created and submitted on a confidential basis solely for the benefit of the intended recipient. It may not be reproduced or copied in any form By accepting delivery of this document, the recipient acknowledges and agrees that; i) the recipient will not copy, fax, reproduce, or distribute this document, in whole or in part, without permission; and; ii) all of the information contained herein will be treated as confidential material. ©2017 Nihilent Limited. All Rights Reserved DMS User Manual Project Name DMS Portal Document Type User Manual Document Name User Manual DMS v_1.0 Module • Purchase Author Reviewer Varun Vaze Sumit Haldar Document amendment details Version Changed By Module Effective Date Nature of modification 1.0 Varun Vaze Purchase Module 15-Feb-2018 Document Created 1.1 Mohnish Dewangan 4-Jun-2018 Document Modified DMS User Manual Table of Contents 1. Introduction .......................................................................................................... 4 1.1. Purpose........................................................................................................... 4 1.2. Audience ........................................................................................................ 4 1.3. Definitions, acronyms and abbreviations ....................................................... 4 2. DMS Booking Poral ............................................................................................. 5 2.1. Available Channels ...................................................................................... 6 2.2. Buy................................................................................................................. 6 On Target ............................................................................................................... 7 Sports Package..................................................................................................... 12 Multichannel Package ......................................................................................... 15 2.3. Upload Media Plan .................................................................................... 17 2.4. My Orders................................................................................................... 20 Order Confirmation – .......................................................................................... 23 Export Spot –........................................................................................................ 25 Clone – 27 Cancel – 28 Amend – 30 2.5. My Cart ....................................................................................................... 31 Cart 31 Saved For Later ................................................................................................... 41 2.6. Brief Us ....................................................................................................... 43 2.7. Finance ........................................................................................................ 44 2.8. Rate Card .................................................................................................... 47 2.9. Stats2Go ...................................................................................................... 48 DMS User Manual 1. Introduction This user manual covers the usage of various features and functionality of the DMS Portal application. The user manual covers all the topics along with a number of window shots. An attempt is made to maintain a good balance between the basics that every user needs to know while, working on the application and more complex topics that may appeal to advanced users. 1.1. Purpose The purpose of DMS Portal user manual is to help the user to perform the tasks easily, get the accurate information about various features, and to save the time and cost. 1.2. Audience This document is prepared for the end-users of DMS Portal 1.3. Definitions, acronyms and abbreviations Abbreviation Description DMS DStv Media Sales GTT Guaranteed Target Trade CPT Cost Per Thousand TVR Television Viewership Rating CPP Cost Per Point PO Number Purchase Order Number ATL Above The Line VAT Value Added Tax DMS User Manual 2. DMS Booking Poral On latest version of any web browser like chrome, mozilla or safari browser use link, https://dmsbookingportaluat.multichoice.co.za/DMSWebBookingPortal/ to open DMS Booking Portal. On the home page of DMS Booking Portal, system will display the below menu items, • Available Channels – Displays the list of channels which are available/ unavailable for booking but not yet contracting • Buy – Module to be used for viewing the packed and purchasing one or many. • My Orders – Module to be used for viewing old orders and tracking the orders placed with DMS • Brief Us – Link to be used to create a brief of specific requirements if any and share with DMS users • Finance – Module to view invoices and statements • Admin – Only for DMS Admin users to manage roles and rights • Rate Card – Link to be used to navigate to http://www.dstvmediasales.com/rate-card website of DStv Media sales to view the rate card • Stats2Go – Link to be used to navigate to http://dstvstats2go.com/ website of DStv DMS User Manual 2.1. Available Channels This section displays the list of channels which are available for Booking but not yet Contracting on month to month basis. 1. On Home page of DMS Booking Portal, click on ‘Available Channels’ button on the left. 2. System will open the list of channels 2.2. Buy This section provides information of different packages available for viewing and buying. On Home page of DMS Booking Portal, click on ‘Buy’ button DMS User Manual On Target These are On Target or GTT (Guaranteed Target Trading) packages. These packages are primarily views based and offer minimum guaranteed views for selected target market. 3. Click Buy from the main menu. 4. Click On Target to view all the On Target packages available for purchasing. DMS User Manual 5. Click on any/ desired packages from the list displayed to see a balloon displaying the details of the package; 6. Click on ‘Book’ button on the balloon to open the page displaying a. Campaign Details – where user needs to enter value for below fields i. Agency ii. Advertiser iii. Product iv. Campaign Name v. Campaign Period • Start Date • End Date vi. Length (in sec) vii. PO Number viii. Flighting Code ix. Symbol to add more Flighting Code(s) b. Package Details i. Target Market – System displayed as per the proposed and selected packages. There is an op ii. Guaranteed Views – System displayed as per the proposed and selected packages iii. Budget (Rands) – System displayed as per the proposed and selected packages iv. Dayparts – System displayed as per the proposed and selected packages v. Channels – Selected based on the package selected DMS User Manual vi. Mark Campaign as favorite – field with displayed which can be selected to mark the campaign as favorite There will be additional details displayed as below which might or might not different based on the selected packages; vii. Package (30 Sec Equivalent) • CPT – 130 • TVR’s – 37 • CPP – 4995 viii. Customized • CPT – 130 • TVR’s – 37 • CPP – 4995 ix. Price – Total Price of the selected package 7. User can customize/modify the ‘Package Details’ by clicking on the ‘Customize’ button and edit the below editable fields; a. Budget (Rands) b. Channels – Different/ desired channel mix can be created by making selections using check boxes DMS User Manual 8. After the customization is done, user can click on ‘Preview’ button to view the changes made 9. Or, can click on ‘Reset’ button to display the old information 10. After user is happy with the campaign details and package details, click on Add to Cart button to move this package into cart and continue with either shopping and browsing with other options or one can checkout for making payments. DMS User Manual 11. Once a campaign is added to the card, system will display a message “Campaign added to the card successfully!” DMS User Manual Sports Package Sport packages are spot based and number of spots for selected sport category. 1. Click Buy from the main menu. 2. Click Spot Packages to view options as, a. Sport b. Multichannel 3. Click on Sport to view all the On-Target Sport Packages available to buy DMS User Manual 4. Click on sport related icons in the scroll bar, below On Target to view the selected sport related package available. 5. Click on desired package to open the page displaying a. Campaign Details where user need to enter the below details i. Agency ii. Advertiser iii. Product iv. Campaign Name v. Campaign Period • Start Date • End Date vi. Length (in sec) vii. PO Number DMS User Manual viii. Flighting Code ix. Symbol to add more Flighting Code(s) x. Price – Price of the selected package b. Package Details displaying the details of the package 6. After user is happy with the campaign details and package details, click on Add to Cart button to move this package into cart and continue with either shopping and browsing with other options or one can checkout for making payments. 7. Once a campaign is added to the card, system will display a message “Campaign added to the card successfully!” DMS User Manual Multichannel Package These are multichannel spot packages. These packages are spot based and number of spots for selected type of package. 1. Click Buy from the main menu. 2. Click Spot Packages 3. Click Multichannel to view Multichannel On Target spot packages available to view and purchase DMS User Manual 4. Click on desired package to open the page displaying a. Campaign Details where user need to enter the below details i. Agency ii. Advertiser iii. Product iv. Campaign Name v. Campaign Period • Start Date • End Date vi. Length (in sec) vii. PO Number viii. Flighting Code ix. Symbol to add more Flighting Code(s) x. Price – Price of the selected package b. Package Details displaying the details of the package 5. After user is happy with the campaign details and package details, click on Add to Cart button to move this package into cart and continue with either shopping and browsing with other options or one can checkout for making payments. DMS User Manual 6. Once a campaign is added to the card, system will display a message “Campaign added to the card successfully!” 2.3. Upload Media Plan This section provides information on how to upload a media plan and submit it to DMS. 1. Click Buy from the main menu. DMS User Manual 2. Click Upload Media Plan to open Upload Media Plan page 3. Below details will be displayed on upload media plan page, i. Fill in all the Campaign details section displaying below fields • Agency • Advertiser • Product • Campaign Name • Campaign Period a. Start Date b. End Date • Length (in sec) • PO Number • Flighting Code DMS User Manual • Symbol to add more Flighting Code(s) ii. Under Package details, click on ‘Upload’ to browse and upload media plan (Excel, CSV, PDF and Image files) iii. Add channels that are into Media Plan • CATCH UP, check box to select • DSTV, check box to select • SPORT, check box to select iv. Click on ‘Add to Card’ button add the media plan to the cart and continue with either shopping and browsing with other options or one can checkout for making payments. v. Once a campaign is added to the card, system will display a message “Campaign added to the card successfully!” DMS User Manual 2.4. My Orders This section provides information about My Orders Module in DMS portal where all the orders which are placed with DMS will display. To open My Order module, click on ‘My Order’ menu item in the main menu 1. System will display My Orders page with all your past orders and will display below search options to filter from or search from the list, Search Options a. Select Advertisers – Dropdown field to select from existing Advertisers to which the logged in users have access to b. Start Date c. End Date d. Order ID/ Campaign No./Product Name – Free text fields where one can search from an existing Order ID and/ or Campaign No. and/ or Product Name e. Select Status – Dropdown fields to select from the list of statuses available in the system, i. Confirmed ii. Pending iii. Cancelled iv. Active v. Favourite 2. Click on Search button to search based on the input parameters entered. DMS User Manual 3. Search Results will be displayed in the grid displaying below details, a. Icon, there will be three legend icon buttons displayed with below color and numbers, i. Confirmed – Fields displayed in Green color with read only text field to display the number of orders which are confirmed ii. Pending – Fields displayed in Yellow color with read only text field to display the number of orders which are Pending iii. Cancelled – Fields displayed in Red color with read only text field to display the number of orders which are Cancelled b. Followed by the legend icons fields there is a grid to display the details of the orders places. The grid will display the below columns i. Arrow key dropdown to expand the Order ID and view details of the order placed ii. Select Check box iii. Order ID iv. Advertiser Name v. Order Date vi. Status – Status will be displayed based on the legends for Confirmed, Pending and Cancelled explained above DMS User Manual 4. Click on the Arrow key dropdown to expand the result displayed in Search Result grid and view details an Order ID 5. Following details will be displayed for an Order ID a. Name of the Campaign – as entered by the user followed by details of the same b. ON TARGET – Details of the on-target test campaign, followed by number of views and Price c. Start Date d. End Date e. Status – as in if the order is Pending, confirmed, active or cancelled f. List of channels selected in the campaign DMS User Manual g. Clone button 6. For the orders displayed on the ‘My Orders’ screen below actions can be performed, Order Confirmation – a button to confirm the unconfirmed orders. Steps are, i. Select an order from the list ii. Select an order using the select check box iii. Click on ‘Order Confirmation’ button to export the pdf displaying the details of the confirmed order. Note if an order with Pending status is opened then Order Confirmation pdf will be opened as blank. See below the report for Order with Pending status DMS User Manual iv. See below the screenshot of order confirmation pdf for orders with confirmed status DMS User Manual Export Spot – Button to export the details of the selected order. Steps are, i. Select an order using the Select Check box button and click on Export Spot button ii. System will display the pop-up, “Please Select Report Format” with options • CSV • Excel, iii. Select the desired format and click on Ok button to export the report for confirmed orders displaying spot information DMS User Manual iv. If an order with Pending status is selected, then system will display a message as “Records are not available for the order” DMS User Manual Clone – This button provide feature to clone i.e. make a copy of the existing order i. From the displayed list of order under My Order page, click on Clone button ii. System will navigate to Buy package page with details pre-filled as per selected order. User can continue with the filled details to clone the order and create a new one. DMS User Manual Cancel – Already placed orders can also be cancelled provided, Orders are placed outside the 28 days cancellation period. If Start Date of the order is less than 28 days, then Cancel button is not visible to the end users i. On My Order page, select the order and click on Cancel button ii. System will display a pop up as displayed below with option as, Yes and No iii. Click on Yes button view the pop up with free text box asking reason for cancellation. DMS User Manual iv. Enter the reason in the free text box field and click on submit button to submit the request for cancellation. System will cancel that order and navigate back to My Orders page displaying the order with status as Cancelled and legend color red. DMS User Manual Amend – User can click on Amend button to amend the details of the order placed with DMS. On My Orders page, for an order already placed, click on Amend button i. System will open Buy page displaying already filled details. Modify the required editable fields and click on Preview button ii. System will open the summarized view of the updated order with options to, • Back – Click on this button to go back to buy page to edit any further information • Update Order – Click on this button to update the order placed and view confirmation pop up message on the screen DMS User Manual 2.5. My Cart This section provides information of all the items added to the cart. 1. To open click on cart icon highlighted in the below screenshot, 2. System will open screen displaying; Cart Cart displays all the items i.e. packages added for purchase. See below the screenshot. Click on arrow to expand the items displayed. DMS User Manual i. System will display all the details of the items in the Cart. One can perform below operations on the same, Continue Buying – Alternately, if you want to continue shopping, click on continue buying to go back to buy page. DMS User Manual Delete – a. Click on Delete button to delete the item from the cart. b. On Click of delete button system will display a pop up message confirming user the action DMS User Manual c. Click on Yes to continue with Delete action, or No to go back to Cart Save for Later – Click on Save for Later button to move the package to Saved for Later section. Confirmation message on an item being marked for Save for Later DMS User Manual Add to Campaign – for the displayed item in the cart, click on Add to Campaign button DMS User Manual d. System will open the Buy page e. Select a package and click on it to open the balloon on which click on Book button f. System will open the On Target page with prepopulated details of the selected campaign. DMS User Manual g. Modify the desired details, set the Campaign End Date and click on Add to Cart button to add it to the cart and proceed with checkout. Amend Campaign – Details of the item in the cart can be amended using this button a. Click on Amend Campaign button to amend the details of the already added campaign in the cart. DMS User Manual b. System will open the details of the campaign which is editable, c. Make desired changes to the details and click on Preview button, displayed in above screenshot to open preview page with options to either, i. Back – go back and make further modifications ii. Update Cart – Click on this button to update the package in the cart. DMS User Manual d. Click on Update Cart button to get the confirmation of modified campaign being added to the cart. Checkout Once all the changes to the items in the cart is done user can checkout to complete the buying process. a. Click on Checkout button DMS User Manual b. On click of checkout button system will open a pop up asking user to accept the terms and conditions c. Click on Yes to send the order and an Order number will be generated and displayed for reference DMS User Manual Saved For Later Saved for Later will display packages which are saved for future reference, i. System will display all the details of the items present in Saved For Later. One can perform below operations on the same, DMS User Manual Delete – a. Click on Delete button to delete the item from the cart. Move to Cart – a. Click on Move to Card button to move it back in the cart and checkout DMS User Manual 2.6. Brief Us This section provides users with an option to create and provide a brief of the desired campaign if the existing ones donot fulfil the need of the Advertiser or Agency. Steps to create and submit a brief are displayed below; On Home page of DMS Booking Portal, click on ‘Brief Us’ button to open the blank page with below details, 1. Campaign Details a. Agency b. Advertiser c. Product d. Campaign Name e. Campaign Period i. Start Date ii. End Date f. Length (in sec) g. PO Number h. Flighting Code 2. Brief, a. Budget (Rands) – Enter the desired budget with a minimum value of R170,000 b. Target Market, of the campaign. Dropdown field to select from the list. c. Preferred Channel, where the campaign should run. Dropdown field to select from the list. d. ATL/ Sponsorship/ On Demand – Enter the value DMS User Manual e. Campaign Objective f. Genres of the Content g. Other insights/ information 3. After the details are filled, click on Submit button to view the confirmation of submission. Post submission of the brief a DStv media sales representative will get the email notification for action. 2.7. Finance This section provides information about generating Invoices and Statements in in DMS portal On Login to DMS Web Portal click on Finance menu item on the Home page 1. System will display page with option to either search from two report types, DMS User Manual a. Invoices, selected by default b. Statements 2. Enter Search Parameters using any of the following and click on Search button to view the details in the grid a. Agency’s Name – Role based and read only for all users except for Admin b. Advertiser – dropdown to select from c. Product d. Campaign e. Order f. Campaign Number g. Date From h. Date To DMS User Manual 3. For the displayed results in the grid, user can perform the following operations a. Export – Click on Export button to export the invoices in an excel format on the local machine b. Generate – Select records from the search result grid and click on Generate button to generate the pdf version for the invoices DMS User Manual c. Sample pdf of the generated invoice is displayed below 2.8. Rate Card Click on this menu item on the home page of Booking portal to navigate to RateCard page of DStv Media Sales website’s login page Click on Rate Card menu item to be navigated to DStv Rate Card website DMS User Manual Dstv Rate Card website 2.9. Stats2Go Click on this item from menu to get navigated to DStvStats2Go website DMS User Manual DstvStats2go website
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