FUJIFILM Business Innovation C2665DNF Dell C2665dnf Color Laser Multifunction Printer User Manual 05 Short Term Confidential 5

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Date Submitted	2013-08-26 00:00:00
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Troubleshooting
35 Troubleshooting Guide ............................................................. 533
531
532
35
Troubleshooting Guide
Basic Printer Problems
Some printer problems can be easily resolved. If a problem occurs with your printer, check each of the following:
•
The power cable is plugged into the printer and a properly grounded electrical outlet.
•
The printer is turned on.
•
The electrical outlet is not turned off at any switch or breaker.
•
Other electrical equipment plugged into the outlet is working.
•
All options are properly installed.
If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds, and then turn
on the printer. This often fixes the problem.
NOTE: If error messages are displayed on the touch panel or on your computer screen, follow the on-screen instructions to
resolve the printer problems. For details about error messages and error codes, see "Understanding Printer Messages."
Display Problems
Problem
Action
Menu settings changed from the operator
panel have no effect.
Settings in the software program, the printer driver, or the printer utilities are
overriding the settings made on the operator panel.
Printing Problems
NOTE: If Panel Lock Control is set to Enable, you need to enter the four digit password to enter the Admin
Settings menu.
Problem
Action
Job did not print or incorrect characters
printed.
Ensure that the top menu appears on the touch panel before you send a job to
print. Press the
(Home) button to return to the top menu.
Ensure that the print media is loaded in the printer. Press the
button to return to the top menu.
(Home)
Verify that the printer is using the correct Page Description Language (PDL).
Verify that you are using the correct printer driver.
Ensure that the correct USB or Ethernet cable is securely connected to the printer.
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler has not stalled.
Check the printer's interface from the Admin Settings.
Determine the host interface you are using. Print a panel settings report to verify
that the current interface settings are correct.
Troubleshooting Guide
533
Problem
Action
Print media misfeeds or multiple feeds
occur.
Ensure that the print media you are using meets the specifications for your printer.
See "Supported Paper Types" for more information.
Fan the print media before loading it.
Ensure that the print media is loaded correctly.
Ensure that the width and length guides of the print media sources are adjusted
correctly.
Ensure that tray1, the optional 550-sheet feeder (tray2), or the multi-purpose
feeder (MPF) unit is securely inserted.
Do not overload tray1, the optional 550-sheet feeder, or the MPF.
Do not force print media into the MPF when you load it; otherwise, it may skew or
buckle.
Ensure that the print media is not curled.
Face the recommended print side up. See "Loading Print Media in Tray1 and the
Optional 550-Sheet Feeder" for more information.
Turn the print media over or around and try printing again to see if feeding
improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream before loading the print
media.
Load print media only when tray1, the optional 550-sheet feeder, or the MPF is
empty.
Wipe the retard rollers in tray1, the optional 550-sheet feeder, or the MPF with a
cloth moistened with water.
The envelope is creased after printed.
Make sure that the envelope is loaded in the MPF as instructed in "Loading an
Envelope in the MPF."
Page breaks in unexpected places.
Increase the value for Time-Out using the operator panel, the Tool Box, or Dell™
Printer Configuration Web Tool.
Print media does not stack neatly in the
output tray.
Turn the print media stack over in tray1 or the MPF.
Printing takes time when printing from the
Dell Document Hub.
Set Print Mode to High Speed in the printer menu. See "Print Mode" for
more information.
Cannot print from tray1 or the optional 550- Load the print media into the MPF.
sheet feeder because the print media in
tray1 or the optional 550-sheet feeder is
curled.
Print Quality Problems
NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer
Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see
"Understanding the Printer Menus" and "Dell™ Printer Configuration Web Tool."
•
The output is too light
•
Toner smears or print comes off
•
Random spots/Blurred images
•
The entire output is blank
534
Troubleshooting Guide
•
Streaks appear on the output
•
Part or the entire output is black
•
Pitched color dots
•
Vertical blanks
•
Ghosting
•
Light-induced fatigue
•
Fog
•
Bead-Carry-Out (BCO)
•
Jagged characters
•
Banding
•
Auger mark
•
Wrinkled/Stained paper
•
Damage on the leading edge of paper
The output is too light
Action
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Go to action 3.
The task is complete.
Go to action 4.
The toner cartridges may be low or need to be replaced. Confirm the
amount of toner left in each toner cartridge.
a Check the toner level in the Status tab in the Status Monitor.
b Replace the toner cartridges as necessary.
Does this solve your problem?
If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
a Launch the Tool Box, and click Service Tools on the Printer
Maintenance tab.
b Ensure that the On check box under Non-Dell Toner is selected.
Does this solve your problem?
Disable the Toner Saver in the printer driver.
a On the Others tab, ensure that Off is selected in the Toner Saver
drop-down menu.
Does this solve your problem?
Troubleshooting Guide
535
Action
Yes
No
The task is complete.
Go to action 5.
The task is complete.
Go to action 6.
The task is complete.
Go to action 7.
The task is complete.
Contact Dell.
Action
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Go to action 3.
The print media surface may be uneven. Try changing the Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
a On the General tab, change the Paper Type setting.
Does this solve your problem?
Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
Clean inside the printer by using the cleaning rod. See "Cleaning the
Raster Optical Scanner (ROS) Window."
a After the cleaning is completed, click Chart Print on the Diagnosis
tab.
b Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c Click 4 Colors Configuration Chart.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
Toner smears or print comes off
The print media surface may be uneven. Try changing the Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
a On the General tab, change the Paper Type setting.
Does this solve your problem?
Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
536
Troubleshooting Guide
Action
Yes
No
Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b After you replace the drum cartridges, test print your document
again.
The task is complete.
Go to action 4.
The task is complete.
Replace the fusing unit.
a Replace the fusing unit. See "Replacing the Fusing Unit."
b After you replace the fusing unit, click Chart Print on the Diagnosis
tab.
c Click Pitch Configuration Chart.
Go to action 5.
Does this solve your problem?
The Pitch Configuration Chart is printed.
Does this solve your problem?
Replace the transfer belt unit, the 2nd Belt Transfer Roller (2nd BTR), The task is complete.
and the retard roller.
a Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
b After you replace the transfer belt unit, the 2nd BTR, and the retard
Contact Dell.
roller, click Chart Print on the Diagnosis tab.
c Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Random spots/Blurred images
Action
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Go to action 3.
Ensure that the toner cartridges are installed correctly. See "Installing a
Toner Cartridge."
Does this solve your problem?
Ensure that the drum cartridges are installed correctly. See "Installing a
Drum Cartridge."
Does this solve your problem?
Troubleshooting Guide
537
Action
Yes
No
The task is complete.
Contact Dell.
Action
Yes
No
The toner cartridges may be low or need to be replaced. Confirm the
amount of toner left in each toner cartridge.
a Check the toner level in the Status tab in the Status Monitor.
b Replace the toner cartridges as necessary.
The task is complete.
Go to action 2.
If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
a Launch the Tool Box, and click Service Tools on the Printer
Maintenance tab.
b Ensure that the On check box under Non-Dell Toner is selected.
The task is complete.
Go to action 3.
Disable the Toner Saver in the printer driver.
a On the Others tab, ensure that Off is selected in the Toner Saver
drop-down menu.
The task is complete.
Go to action 4.
The print media surface may be uneven. Try changing the Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
a On the General tab, change the Paper Type setting.
The task is complete.
Go to action 5.
The task is complete.
Go to action 6.
Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The entire output is blank
Does this solve your problem?
Does this solve your problem?
Does this solve your problem?
Does this solve your problem?
Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
538
Troubleshooting Guide
Action
Yes
No
The task is complete.
Contact Dell.
Action
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Go to action 3.
The task is complete.
Contact Dell.
Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c Click 4 Colors Configuration Chart.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
Streaks appear on the output
The toner cartridges may be low or need to be replaced. Confirm the
amount of toner left in each toner cartridge.
a Check the toner level in the Status tab in the Status Monitor.
b Replace the toner cartridges as necessary.
Does this solve your problem?
If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
a Launch the Tool Box, and click Service Tools on the Printer
Maintenance tab.
b Ensure that the On check box under Non-Dell Toner is selected.
Does this solve your problem?
Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c Click 4 Colors Configuration Chart.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
Troubleshooting Guide
539
Part or the entire output is black
Action
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Go to action 3.
The task is complete.
Contact Dell.
Action
Yes
No
Proceed to the action
corresponding to the
location of the
problem:
Contact Dell.
Ensure that the drum cartridges are installed correctly. See "Installing a
Drum Cartridge."
Does this solve your problem?
Ensure Output Color is set to Color in the printer driver.
a On the Graphics tab, ensure that Output Color is set to Color.
Does this solve your problem?
Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c Click 4 Colors Configuration Chart.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
Pitched color dots
Locate the cause of the problem using the Pitch Configuration Chart.
a Launch the Tool Box, and click Chart Print on the Diagnosis tab.
b Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
c Compare the pitch of the color spots on your output with that on the
Pitch Configuration Chart, and locate the cause of the problem.
Is the cause of the problem located?
540
Troubleshooting Guide
• Drum cartridge - 2
• Fusing unit - 3
• Transfer belt unit - 4
Action
Yes
No
The task is complete.
Contact Dell.
Replace the fusing unit.
The task is complete.
a Replace the fusing unit. See "Replacing the Fusing Unit."
b After you replace the fusing unit, click Chart Print on the Diagnosis
tab.
c Click Pitch Configuration Chart.
Contact Dell.
Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The Pitch Configuration Chart is printed.
Does this solve your problem?
Replace the transfer belt unit, the 2nd BTR, and the retard roller.
The task is complete.
a Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
b After you replace the transfer belt unit, the 2nd BTR, and the retard
roller, click Chart Print on the Diagnosis tab.
c Click Pitch Configuration Chart.
Contact Dell.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Vertical blanks
Action
Yes
No
The task is complete.
Go to action 2.
Clean inside the printer by using the cleaning rod. See "Cleaning the
Raster Optical Scanner (ROS) Window."
a After the cleaning is completed, click Chart Print on the Diagnosis
tab.
b Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Troubleshooting Guide
541
Action
Yes
No
The task is complete.
Go to action 3.
The task is complete.
Contact Dell.
Ensure the light path is not covered.
a Remove the drum cartridges, and keep them in the dark place. See
"Removing the Drum Cartridge."
b Check the light path, and then remove the shielding.
c Re-install the drum cartridges. See "Installing a Drum Cartridge."
d Launch the Tool Box, and click Chart Print on the Diagnosis tab.
e Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Ghosting
Action
Yes
No
Proceed to the action
corresponding to the
type of ghosting.
Contact Dell.
Locate the cause of the problem using the Ghost Configuration Chart.
a Launch the Tool Box, and click Chart Print on the Diagnosis tab.
b Click Ghost Configuration Chart.
The Ghost Configuration Chart is printed.
2a
Positive ghost - 2a
Is the type of the problem identified?
Negative ghost - 2b
Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c Click Ghost Configuration Chart.
The task is complete.
Contact Dell.
The task is complete.
Go to action 3.
The Ghost Configuration Chart is printed.
Does this solve your problem?
2b
If you are using non-recommended print media, use the print media
recommended for the printer.
Does this solve your problem?
542
Troubleshooting Guide
Action
Yes
No
Adjust the transfer bias.
The task is complete.
a On the operator panel, press the
(Information) button and tap
the Tools tab o tap Admin SettingsoMaintenanceo
Adjust Transfer Belt Unit.
b Tap K Offset or YMC Offset, and then decrease the value.
c Launch the Tool Box, and click Chart Print on the Diagnosis tab.
d Click Ghost Configuration Chart.
Contact Dell.
The Ghost Configuration Chart is printed.
Does this solve your problem?
Light-induced fatigue
Action
Yes
No
Go to action 2.
Contact Dell.
The task is complete.
Contact Dell.
Check the light fatigue pattern using the Pitch Configuration Chart.
a Launch the Tool Box, and click Chart Print on the Diagnosis tab.
b Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does the pattern on the output match with that on the Pitch
Configuration Chart?
Replace the drum cartridges. See "Replacing the Drum Cartridges."
Does this solve your problem?
Troubleshooting Guide
543
Fog
Action
Yes
No
The task is complete.
Contact Dell.
Action
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Contact Dell.
Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c Click 4 Colors Configuration Chart.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
Bead-Carry-Out (BCO)
If the printer is installed in a high altitude location, set the altitude of
the location.
a Launch the Tool Box, and click Service Tools on the Printer
Maintenance tab.
b Under Adjust Altitude, select the value close to the altitude of the
location where the printer is installed.
Does this solve your problem?
Replace the drum cartridges. See "Replacing the Drum Cartridges."
Does this solve your problem?
544
Troubleshooting Guide
Jagged characters
Action
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Go to action 3.
The task is complete.
Go to action 4.
The task is complete.
Go to action 5.
Set Screen to Fineness in the printer driver.
a On the Others tab, set Screen under Items: to Fineness.
Does this solve your problem?
Set Print Mode to High Quality in the printer driver.
a On the Graphics tab, select High Quality from Print Mode.
Does this solve your problem?
Enable Bitmap Smoothing in the printer driver.
a On the Others tab, set Bitmap Smoothing under Items: to On.
Enable Print Page Mode in the printer driver.
a On the Others tab, set Print Page Mode under Items: to On.
Does this solve your problem?
Does this solve your problem?
If using a downloaded font, ensure that the font is recommended for the The task is complete.
printer, operating system, and the application being used.
Contact Dell.
Does this solve your problem?
Banding
Action
Yes
No
Proceed to the action
corresponding to the
location of the
problem:
Contact Dell.
Locate the cause of the problem using the Pitch Configuration Chart.
a Launch the Tool Box, and click Chart Print on the Diagnosis tab.
b Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Is the cause of the problem located?
• Drum cartridge - 2
• Fusing unit - 3
• Transfer belt unit - 4
Troubleshooting Guide
545
Action
Yes
No
The task is complete.
Contact Dell.
Replace the fusing unit.
The task is complete.
a Replace the fusing unit. See "Replacing the Fusing Unit."
b After you replace the fusing unit, click Chart Print on the Diagnosis
tab.
c Click Pitch Configuration Chart.
Contact Dell.
Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The Pitch Configuration Chart is printed.
Does this solve your problem?
Replace the transfer belt unit, the 2nd BTR, and the retard roller.
The task is complete.
a Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
b After you replace the transfer belt unit, the 2nd BTR, and the retard
Contact Dell.
roller, click Chart Print on the Diagnosis tab.
c Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Auger mark
Action
Yes
No
Go to action 2.
Contact Dell.
The task is complete.
Contact Dell.
Locate the cause of the problem using the Pitch Configuration Chart.
a Launch the Tool Box, and click Chart Print on the Diagnosis tab.
b Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does the output match with the pattern for auger mark?
Replace the drum cartridges. See "Replacing the Drum Cartridges."
Does this solve your problem?
546
Troubleshooting Guide
Wrinkled/Stained paper
Action
Yes
No
The task is complete.
If printing on an
envelope, go to action
2.
Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
If printing on print
media other than
envelopes, contact Dell.
Check the wrinkle. Is the wrinkle within 30 mm of the four edges of the
envelope?
This type of wrinkle is
considered normal.
Your printer is not at
fault.
Go to action 3.
Load the envelopes in the MPF properly. For details, see "Loading an
Envelope in the MPF."
The task is complete.
Contact Dell.
Action
Yes
No
The task is complete.
(MPF)
Go to action 2.
Does this solve your problem?
Damage on the leading edge of paper
When you use the MPF, reverse the paper and then try again.
When you use any of the trays, change the paper and then try again.
(trays)
Contact Dell.
Does this solve your problem?
Change the paper with another one and then try again.
The task is complete.
Go to action 3.
The task is complete.
Contact Dell.
Does this solve your problem?
Use any of the trays in place of the MPF.
Does this solve your problem?
Troubleshooting Guide
547
Jam/Alignment Problems
NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer
Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see
"Understanding the Printer Menus" and "Dell™ Printer Configuration Web Tool."
•
The top and side margins are incorrect
•
Color registration is out of alignment
•
Images are skewed
•
Tray1/Optional 550-Sheet Feeder Misfeed Jam
•
MPF Misfeed Jam
•
Regi Jam (Exit Sensor On JAM)
•
Exit Jam (Exit Sensor Off JAM)
•
Tray1/Optional 550-Sheet Feeder Multi-feed Jam
•
MPF Multi-feed Jam
The top and side margins are incorrect
Action
Yes
Ensure that the margins are set correctly on the application being used. The task is complete.
No
Contact Dell.
Does this solve your problem?
Color registration is out of alignment
Action
Yes
Adjust the settings of the paper type on the printer driver to those of the The task is complete.
tray.
Does this solve your problem?
548
Troubleshooting Guide
No
Go to action 2.
Action
Yes
No
The task is complete.
Execute auto color registration adjustment.
a On the operator panel, press the
(Information) button and tap
the Tools tab o tap Admin Settingso Maintenanceo
Color Reg Adjusto Auto Correcto Start.
Go to action 3.
OR
a Launch the Tool Box, and click Service Tools on the Printer
Maintenance tab.
b Click Start under Auto Correct in Color Registration Adjustments.
Does this solve your problem?
Do you have spare drum cartridges?
Go to action 4a.
Go to action 4b.
4a
Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b Launch the Tool Box, and click Service Tools on the Printer
Maintenance tab.
c Click Start under Color Regi Chart in Color Registration
Adjustments.
The task is complete.
Contact Dell.
Print the Color Regi Configuration Chart and manually correct the color The task is complete.
registration.
a Launch the Tool Box, and click Service Tools on the Printer
Maintenance tab.
b Click Start under Color Regi Chart in Color Registration
Adjustments.
Contact Dell.
The Color Regi Configuration Chart is printed.
Does this solve your problem?
4b
The Color Regi Configuration Chart is printed.
c Identify the offset values from the chart and specify each value for
process, left, and right colors in Enter Number. See "Adjusting Color
Registration" for details.
d Click Apply New Settings.
e Click Start under Color Regi Chart to print the Color Regi
Configuration Chart again.
Does this solve your problem?
Images are skewed
Action
Yes
No
The task is complete.
Go to action 2.
Adjust the paper guides properly.
Does this solve your problem?
Troubleshooting Guide
549
Action
Yes
Install the transfer belt unit according to an appropriate procedure. See The task is complete.
"Installing a Transfer Belt Unit."
No
Contact Dell.
Does this solve your problem?
Tray1/Optional 550-Sheet Feeder Misfeed Jam
Action
Yes
No
The task is complete.
Proceed to the action
corresponding to the
type of the print media
being used:
Ensure that tray1 or the optional 550-sheet feeder is properly inserted.
Does this solve your problem?
• Thick - 2a
• Thin - 2b
• Coated - 2c
If using paper other
than the above, go to
action 2d.
2a
Use thick paper that is 216 g/m2 or less.
The task is complete.
Go to action 3a.
The task is complete.
Go to action 3a.
The task is complete.
Go to action 3b.
The task is complete.
Go to action 3a.
Does this solve your problem?
2b
Use thin paper that is 60 g/m2 or more.
Does this solve your problem?
2c
Load coated paper one sheet at a time.
Does this solve your problem?
2d
Ensure that the print media is not curled.
Does this solve your problem?
2e
Is the print media damp?
Go to action 3c.
Go to action 3a.
3a
Fan the print media.
The task is complete.
Go to action 3b.
The task is complete.
Go to action 4b.
The task is complete.
Go to action 4a.
The task is complete.
Go to action 3a.
The task is complete.
Contact Dell.
Does this solve your problem?
3b
Wipe the retard roller in tray1 or the optional 550-sheet feeder with a
cloth moistened with water.
Does this solve your problem?
3c
Turn over the print media.
Does this solve your problem?
4a
Use print media that is not damp.
Does this solve your problem?
4b
Replace the drum cartridges.
Does this solve your problem?
550
Troubleshooting Guide
MPF Misfeed Jam
Action
Yes
No
The task is complete.
Proceed to the action
corresponding to the
type of the print media
being used:
Ensure that the MPF is properly inserted.
Does this solve your problem?
• Thick - 2a
• Thin - 2b
• Coated - 2c
• Envelope - 2d
If using paper other
than the above, go to
action 2e.
2a
Use thick paper that is 216 g/m2 or less.
The task is complete.
Go to action 3a.
The task is complete.
Go to action 3a.
The task is complete.
Go to action 3b.
Ensure that the envelope is properly loaded in the MPF as instructed in The task is complete.
"Loading an Envelope in the MPF."
Go to action 3c.
Does this solve your problem?
2b
Use thin paper that is 60 g/m2 or more.
Does this solve your problem?
2c
Load coated paper one sheet at a time.
Does this solve your problem?
2d
Does this solve your problem?
2e
Is the print media damp?
Go to action 3d.
Go to action 3a.
3a
Fan the print media.
The task is complete.
Go to action 3b.
The task is complete.
Go to action 4b.
The task is complete.
Go to action 3a.
The task is complete.
Go to action 4a.
The task is complete.
Go to action 3a.
The task is complete.
Contact Dell.
Does this solve your problem?
3b
Wipe the retard roller in the MPF with a cloth moistened with water.
Does this solve your problem?
3c
If the envelope is deformed, correct it or use another envelope.
Does this solve your problem?
3d
Turn over the print media.
Does this solve your problem?
4a
Use print media that is not damp.
Does this solve your problem?
4b
Replace the drum cartridges.
Does this solve your problem?
Regi Jam (Exit Sensor On JAM)
Action
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Go to action 3.
Ensure that the drum cartridges are installed correctly.
Does this solve your problem?
Replace the drum cartridges. See "Replacing the Drum Cartridges."
Does this solve your problem?
Troubleshooting Guide
551
Action
Yes
No
The task is complete.
Go to action 4.
The task is complete.
Replace the fusing unit.
a Replace the fusing unit. See "Removing the Fusing Unit."
b After you replace the fusing unit, click Chart Print on the Diagnosis
tab.
c Click Pitch Configuration Chart.
Go to action 5.
Ensure that the fusing unit is set properly.
Does this solve your problem?
The Pitch Configuration Chart is printed.
Does this solve your problem?
Ensure that the transfer belt unit is installed correctly.
The task is complete.
Go to action 6.
Does this solve your problem?
Replace the transfer belt unit, the 2nd BTR, and the retard roller.
The task is complete.
a Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
b After you replace the transfer belt unit, the 2nd BTR, and the retard
roller, click Chart Print on the Diagnosis tab.
c Click Pitch Configuration Chart.
Contact Dell.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Exit Jam (Exit Sensor Off JAM)
Action
Yes
No
The task is complete.
Go to action 2.
Ensure the fusing unit is installed correctly.
Does this solve your problem?
The task is complete.
Replace the fusing unit.
a Replace the fusing unit. See "Replacing the Fusing Unit."
b After you replace the fusing unit, click Chart Print on the Diagnosis
tab.
c Click Pitch Configuration Chart.
Contact Dell.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Tray1/Optional 550-Sheet Feeder Multi-feed Jam
Action
Yes
No
The task is complete.
If using coated paper,
go to action 2.
Ensure that tray1 or the optional 550-sheet feeder is properly inserted.
Does this solve your problem?
Load coated paper one sheet at a time.
Does this solve your problem?
552
Troubleshooting Guide
If using other type of
print media, go to
action 3.
The task is complete.
Go to action 4.
Action
Yes
No
The task is complete.
Go to action 4.
The task is complete.
Go to action 5.
Use print media that is not damp.
Does this solve your problem?
Fan the print media.
Does this solve your problem?
Wipe the retard roller in tray1 or the optional 550-sheet feeder where the The task is complete.
multi-feed occurred with a cloth moistened with water.
Contact Dell.
Does this solve your problem?
MPF Multi-feed Jam
Ensure the media type you are using.
The task is complete.
Go to action 4.
The task is complete.
Go to action 4.
The task is complete.
Go to action 5.
If using coated paper, go to action 2.
If using other type of print media, go to action 3.
Load coated paper one sheet at a time.
Does this solve your problem?
Use print media that is not damp.
Does this solve your problem?
Fan the print media.
Does this solve your problem?
Wipe the retard roller in the MPF where the multi-feed occurred with a The task is complete.
cloth moistened with water.
Contact Dell.
Does this solve your problem?
Noise
Action
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Replace the transfer belt unit, the 2nd BTR, and the retard roller.
a Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
b After you replace the transfer belt unit, the 2nd BTR, and the retard
roller, click Chart Print on the Diagnosis tab.
c Click Pitch Configuration Chart.
Go to action 3.
To specify the cause of the noise, perform the Auto Registration
Adjustment.
Does this solve your problem?
The Pitch Configuration Chart is printed.
Does this solve your problem?
Troubleshooting Guide
553
3
Replace the fusing unit.
a Replace the fusing unit. See "Replacing the Fusing Unit."
b After you replace the fusing unit, click Chart Print on the Diagnosis
tab.
c Click Pitch Configuration Chart.
The task is complete.
Go to action 4.
The task is complete.
Go to action 5.
The task is complete.
Go to action 6.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Replace the waste toner box.
Does this solve your problem?
Replace the drum cartridges.
Does this solve your problem?
Replace the toner cartridge (K). See "Replacing the Toner Cartridges."
The task is complete.
Go to action 7.
(The toner cartridge
(K) you are using has
been damaged. Replace
it with a new one.)
Replace the toner cartridge (Y). See "Replacing the Toner Cartridges."
Go to action 8.
The task is complete.
(The toner cartridge
(Y) you are using has
been damaged. Replace
it with a new one.)
Replace the toner cartridge (M). See "Replacing the Toner Cartridges."
The task is complete.
Go to action 9.
(The toner cartridge
(M) you are using has
been damaged. Replace
it with a new one.)
Replace the toner cartridge (C). See "Replacing the Toner Cartridges."
The task is complete.
Contact Dell.
(The toner cartridge
(C) you are using has
been damaged. Replace
it with a new one.)
Copy Problems
Problem
Action
A document loaded in the DADF cannot be Ensure that the DADF cover is firmly closed.
copied.
Ensure that the release lever is properly positioned.
554
Troubleshooting Guide
Vertical blanks or streaks appear on the
output when scanned using the DADF.
Clean the DADF glass.
Clean inside the printer by using the cleaning rod. See "Cleaning the Raster
Optical Scanner (ROS) Window."
Fax Problems
Problem
Action
The printer is not working, there is no
display and the buttons are not working.
Unplug the power cord and plug it in again.
No dial tone sounds.
Check that the phone line is connected properly. See "Connecting the Telephone
Line."
Ensure that there is power to the electrical receptacle.
Check that the phone socket in the wall is working by plugging in another phone.
Diagnose the fax connection. See "Diagnosing the Fax Connection."
The numbers stored in the memory do not
dial correctly.
Ensure that the numbers are stored in the memory correctly.
The document does not feed into the
printer.
Ensure that the document is not wrinkled and you are putting it in correctly.
Check that the document is of the right size, not too thick or thin.
Print a Phone Book list.
Ensure that the DADF cover is firmly closed.
Faxes are not received automatically.
The FAX mode should be selected.
Ensure that there is paper in the paper tray.
Check to see if the display shows MFP Memory Full.
If the time interval specified for the following features is too long, change the time
interval shorter such as 30 seconds.
• Auto Rec Fax
• Auto Rec TEL/FAX
• Auto Rec Ans/FAX
Diagnose the fax connection. See "Diagnosing the Fax Connection."
The printer does not send faxes.
Sending Fax should show up on the display.
Check the other fax machine you are sending to, to see if it can receive your fax.
Check the dialing type for Tone or Pulse.
Ensure that the document is loaded in the DADF or on the document glass.
Diagnose the fax connection. See "Diagnosing the Fax Connection."
The incoming fax has blank spaces or is
received in poor quality.
Check your printer by making a copy.
The toner cartridge may be empty. Replace the toner cartridge. See "Replacing the
Toner Cartridges."
A noisy phone line can cause line errors. Set the fax modem speed to a slower
speed.
The fax machine sending you the fax may be faulty.
Some of the words on an incoming fax are
stretched.
The fax machine sending you the fax had a temporary document jam.
There are lines on the documents you send. Check the surface of the document glass and DADF glass for marks and clean it.
See "Cleaning the Scanner."
Troubleshooting Guide
555
The printer dials a number, but the
connection with another fax machine fails.
The other fax machine may be turned off, out of paper, or cannot answer incoming
calls. Speak with the other machine operator and ask her/him to sort out the
problem.
Documents are not stored in the memory.
There may not be enough memory to store the document. If the display shows a
MFP Memory Full message, delete any documents you no longer need from
the memory and then restore the document, or wait for the job in progress (e.g., a
fax transmission or reception) to complete.
Blank areas appear at the bottom of each
You may have chosen the wrong paper settings in the user option setting. See
page or on other pages, with a small strip of "Print Media Guidelines."
text at the top.
The printer will not send or receive faxes.
Ensure that the country code is set correctly. Press the
(Information) button
and tap the Tools tabotap Admin Settingso
Fax SettingsoFax Line SettingsoCountry.
Check the dialing type for Tone or Pulse.
Check that the cables are connected properly.
If the telephone line cord is connected to the printer via any device such as an
answering machine and a computer, remove the device and directly connect the
telephone line cord to the printer.
Ensure that Junk Fax Setup is set to off.
An error often occurs during a fax
transmission or reception.
The printer receive faxes, but it does not
print.
Reduce the modem speed. Press the
(Information) button and tap the
Tools tabotap Admin SettingsoFax Settingso
Transmission DefaultsoModem Speed.
Check the toner level.
Ensure that there is paper in the paper tray.
Ensure that Sent Fax Forward is set to off.
Check whether the printer is in the secure receiving mode. If this mode is turned
on, enter the correct password or turn off this mode to print faxes in memory.
Scanning Problems
Problem
Action
The scanner does not work.
Ensure that you place the document to be scanned facing down from the
document glass, or facing up in the DADF.
There may not be enough available memory to hold the document you want to
scan. Lower the scan resolution rate and then try scanning again.
Check that the USB or Ethernet cable is connected properly.
Ensure that the USB or Ethernet cable is not defective. Switch the cable with a
known good cable. If necessary, replace the cable.
If using the network TWAIN or Windows Image Acquisition (WIA) driver, check
that the Ethernet cable is connected properly and the IP address of the printer is
set correctly. To check the IP address, see "Verifying the IP Settings."
Check that the scanner is configured correctly. Check the application you want to
use to make certain that the scanner job is being sent to the correct port.
Ensure that the scanner sharing feature is disabled when you use Mac OS X before
you scan documents via an ICA compatible application such as Image Capture.
The printer does not support the scanner sharing feature of Mac OS X. Select a
printer which is directly connected to the computer via USB or wired /wireless
LAN and scan documents.
556
Troubleshooting Guide
The printer scans very slowly.
Graphics are scanned more slowly than text when using the Scan to E-mail
or Scan to Network feature.
Communication speed becomes slow in scan mode because of the large amount of
memory required to analyze and reproduce the scanned image.
Scanning images at a high resolution takes more time than scanning at a low
resolution.
Document misfeeds or multiple feeds occur Check whether the DADF roller assembly is installed properly.
in the DADF.
Ensure the document’s paper type meets the specifications for the printer. See
"Supported Paper Types" for more information.
Check whether the document is properly loaded in the DADF.
Ensure that the document guides are adjusted properly.
Ensure that the number of document sheets do not exceed the maximum capacity
of the DADF.
Ensure that the document is not curled.
Fan the document well before loading it in the DADF.
Vertical blanks or streaks appear on the
output when scanned using the DADF.
Clean the DADF glass.
Clean inside the printer by using the cleaning rod. See "Cleaning the Raster
Optical Scanner (ROS) Window."
A smear appears at the same location on the Clean the document glass.
output when scanned using the document
glass.
Images are skewed.
Ensure that the document is loaded straight in the DADF or on the document
glass.
Diagonal lines appear jagged when scanned If the document uses thick media, try scanning it from the document glass.
using the DADF.
There may be a copying or printing job in progress. When the current job is
• "Device can’t be set to the H/W mode you complete, try the job again.
want."
The selected port is currently being used. Restart your computer and try again.
Message appears on your computer screen:
• "Port is being used by another program."
The cable may be improperly connected or the printer may be turned off.
• "Port is Disabled."
The scanner driver is not installed or an operating environment is not set up
• "Scanner is busy receiving or printing data. properly.
When the current job is completed, try
Ensure that the port is properly connected and the printer is turned on. Then
again."
restart your computer.
• "Invalid handle."
Check that the USB or Ethernet cable is connected properly.
• "Scanning has failed."
Troubleshooting Guide
557
The printer does not properly transfer scan
data to a specified destination via the Scan
to E-mail or Scan to Network feature.
Check if the following settings have been set correctly on the Dell Printer
Configuration Web Tool.
Scan to Network
Check the following settings under Address BookoServer Address:
• Server Address
• Share Name
• Server Path
• Login Name
• Login Password
Scan to E-mail
Check the following setting under Address BookoE-Mail Address:
• Address
Microsoft®
Cannot scan using WIA on a
Windows Server® 2003 computer.
Enable WIA on the computer.
Cannot scan using TWAIN or WIA on a
Windows Server 2008 or Windows Server
2008 R2 computer.
Install the Desktop Experience feature on the computer.
Cannot scan using TWAIN or WIA on a
Windows Server 2012 computer.
Install the Desktop Experience feature on the computer.
To enable WIA:
1 Click Start, point to Administrative Tools, and then click Services.
2 Right-click Windows Image Acquisition (WIA), and then click Start.
To install Desktop Experience:
1 Click Start, point to Administrative Tools, and then click Server Manager.
2 Under Features Summary, click Add Features.
3 Select the Desktop Experience check box, click Next, and then click Install.
4 Restart the computer.
To install Desktop Experience:
1 Click Server Manager from the Start screen.
The Server Manager screen appears.
2 Under Manage, click Add Roles and Features.
Add Roles and Features Wizard appears.
3 Click Next to skip the Before you begin page.
4 Ensure that Role-based or feature-based installation is selected, and then click
Next.
5 Ensure that Select a server from the server pool is selected, select the server under
Server Pool, and then click Next.
6 Click Next to skip the Select server roles page.
7 Select the Desktop Experience check box under User Interfaces and
Infrastructure, and then click Next.
8 Click Confirmation from the list on the left.
9 Select the Restart the destination server automatically if required check box, and
then click Install.
10 Restart the computer.
558
Troubleshooting Guide
Digital Certificate Problems
Symptom
Cause
Action
The certificate import button is
disabled.
SSL communication is disabled.
Create a self-signed certificate and enable SSL.
The certificate details button is
disabled.
The certificate cannot be imported. The time setting is incorrect.
The certificate file is incorrect.
Confirm validity period of the certificate as well as
the time setting of the device.
Confirm whether the password is correct.
Confirm whether the file type is PKCS#7/#12 or
x509CACert (extension: p7b/p12/pfx/cer/crt).
Confirm whether the attribute information (key
Usage/Extended key usage) of the certificate to be
imported is set correctly.
The browser is incorrect.
Use Internet Explorer.
016-404 is displayed when trying to
use security functions that require
certificates.
The certificate data stored in
internal memory is either deleted,
corrupt, or is not readable.
Import the certificate and enable the security
settings again.
A certificate cannot be set with
"Certificate Details".
The validity period is invalid.
The validity period of the certificate is invalid.
Confirm whether the time setting of the machine is
correct, and whether the validity period of the
certificate has expired.
The certificate path is invalid.
The certificate chain (path validation) of the
imported certificate may not be correctly validated.
Confirm whether all of the high-level certificates
(Trusted/Intermediate) have been imported and are
not deleted, and whether the validity period has
expired.
Although a certificate was imported, The type of the certificate is
incorrect.
it is not displayed when selecting
with "Local Device".
To import a certificate for use with the device (own
device), import the secret key and a certificate of
the PKCS#12 (p12/pfx) format as a pair.
Server validation is not operating
correctly.
Although importing a root certificate (Trusted) to
use for server authentication, an Intermediate
certificate may be required when validating the
path.
The certificate chain is incorrect
when importing.
When executing a certificate file with the
certification authority, create the certificate with a
format including all paths and then import that
certificate.
Digital Signature cannot be selected The certificate cannot be associated. Either the certificate has not been imported or the
with the IPsec setting.
certificate has not been associated for use with
Digital Signature of IPsec. Refer to "Setting the
Certificate in the IPsec Digital Signature Mode" to
set a certificate of IPsec.
Troubleshooting Guide
559
Problems With Installed Optional Accessories
If an option does not operate correctly following installation or stops working:
•
Turn off the printer, wait for 10 seconds, and then turn on the printer. If this does not fix the problem, unplug the
printer, and check the connection between the option and the printer.
•
Print the system settings report to see if the option is listed in the Installed Options list. If the option is not listed,
re-install it. See "Report / List."
•
Ensure the option is selected in the printer driver you are using.
The following table lists printer's option and corrective action for related problem. If the suggested corrective action
does not correct the problem, call customer service.
Problem
Action
550-sheet feeder
• Ensure the 550-sheet feeder is correctly installed on the printer. Re-install the
feeder. See "Removing the Optional 550-Sheet Feeder" and "Installing the
Optional 550-Sheet Feeder."
• Ensure the print media is loaded correctly. See "Loading Print Media in Tray1 and
the Optional 550-Sheet Feeder" for more information.
Wireless adapter
• Ensure the wireless adapter is securely inserted to the correct slot.
Wi-Fi Direct Problems
Problem
Action
The device cannot discover the printer.
The printer may be connected to another device via Wi-Fi Direct. Disconnect the
printer and the device. See "Disconnecting Wi-Fi Direct Network."
The printer cannot disconnect from the
device even when the procedure in
"Disconnecting Wi-Fi Direct Network" has
been performed.
The device may be automatically reconnecting to the printer. Reset the passphrase
for Wi-Fi Direct and disconnect the device. See "Resetting the Passphrase."
The network mode of the printer cannot be Ensure that Wi-Fi Direct is set to Disable.
set to Ad-hoc mode.
Wi-Fi Direct cannot be set to Enable.
Ensure that the network mode is set to Infrastructure mode.
Scanner Driver/Printer Utility Problems
Problem
Action
Unable to retrieve the Address Book data
Check that the USB or Ethernet cable is connected properly.
from the printer on the Address Book Editor. Ensure that the printer is turned on.
Ensure that the scanner driver is installed on your computer. (The Address Book
Editor retrieves the Address Book data via the scanner driver when the printer is
connected using a USB cable.)
560
Troubleshooting Guide
Problem
Action
The TWAIN driver cannot connect to the
printer.
Check that the USB or Ethernet cable is connected properly.
If using the network connection, check that IP address of the printer is set
correctly. To check the IP address, see "Scanning Using the TWAIN Driver."
Check whether the printer is turned on. If the printer is turned on, reboot it by
turning off the printer and then on again.
If a scan application is running, close the application once, restart the application,
and then try scanning again.
The scanner driver has not been registered
on your computer and cannot be accessed
from ScanButton Manager.
Install the scanner driver. If the scanner driver is installed, uninstall it and then reinstall it again. After the installation of the scanner driver is completed, re-install
the ScanButton Manager.
Failed to scan your document on the printer Ensure that your computer and the printer is properly connected with the USB
via ScanButton Manager.
cable.
Check whether the printer is turned on. If the printer is turned on, reboot it by
turning off the printer and then on again.
If a scan application is running, close the application once, restart the application,
and then try scanning again.
Network connection cannot be used. Connect with the USB cable.
Uninstall ScanButton Manager from Control Panelo Add or Remove Programs
(Programs and Features in Windows Vista® and Windows® 7) on your computer and
then re-install it again.
Failed to create an image file via ScanButton Uninstall ScanButton Manager from Control Panelo Add or Remove Programs on
Manager.
your computer and then re-install it again.
Failed to initialize ScanButton Manager.
Uninstall ScanButton Manager from Control Panelo Add or Remove Programs on
your computer and then re-install it again.
Failed to execute ScanButton Manager.
Uninstall ScanButton Manager from Control Panelo Add or Remove Programs on
your computer and then re-install it again.
An unexpected error occurred on
ScanButton Manager.
Uninstall ScanButton Manager from Control Panelo Add or Remove Programs on
your computer and then re-install it again.
Other Problems
Problem
Action
Condensation has occurred inside the
printer.
This usually occurs within several hours after you heat the room in winter. This
also occurs when the printer is operating in a location where relative humidity
reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate
environment.
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the error message that
appears.
You need to know the model type and service tag of your printer. See the label located inside the front cover of your
printer.
Troubleshooting Guide
561
562
Troubleshooting Guide
Appendix
Appendix..................................................................................... 565
Index............................................................................................ 567
563
564
Appendix
Dell™ Technical Support Policy
Technician-assisted technical support requires the cooperation and participation of the customer in the
troubleshooting process and provides for restoration of the operating system, software program and hardware drivers
to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of
the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical
support is available at Dell Support. Additional technical support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for
third-party software and peripherals is provided by the original manufacturer, including those purchased and/or
installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus).
Online Services
You can learn about Dell products and services on the following websites:
www.dell.com
www.dell.com/ap (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American and Caribbean countries)
www.dell.ca (Canada only)
You can access Dell Support through the following websites and e-mail addresses:
•
Dell Support websites
dell.com/support
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
•
Dell Support e-mail addresses
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com (Asian/Pacific countries only)
•
Dell Marketing and Sales e-mail addresses
apmarketing@dell.com (Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
•
Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user: anonymous, and use your e-mail address as your password.
Appendix
565
Warranty and Return Policy
Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or
equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your
printer, see dell.com/support.
Recycling Information
It is recommended that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally
sound manner. Potential methods include reuse of parts or whole products and recycling of products, components, and/or materials.
For specific information on Dell’s worldwide recycling programs, see www.dell.com/recyclingworldwide.
Contacting Dell
You can access Support for Home at dell.com/support. Select your region, enter the Service Tag of your printer and
click Submit to access help tools and information.
You can contact Dell electronically using the following addresses:
•
World Wide Web
www.dell.com
www.dell.com/ap (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American and Caribbean countries)
www.dell.ca (Canada only)
•
Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user: anonymous, and use your email address as your password.
•
Electronic Support Service
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com (Asian/Pacific countries only)
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
•
Electronic Quote Service
apmarketing@dell.com (Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
566
Appendix
Index
Symbols
A5, 297
(Copy) button, 109
About printer, 35
(Delete) button, 110
Access List, 175
(Home) button, 109
Address Book, 121, 123, 138, 177, 409
(Information) button, 110
Address Book Editor, 409
(Job Status) button, 110
Ad-Hoc, 168
(Login/Logout) button, 109
Adjust 2nd BTR, 135, 149
(NFC) reader, 110
Adjust Altitude, 136, 151, 187, 198
(Power Saver) button, 109
Adjust Fusing Unit, 136, 150, 252
(Quick Dial-1 / Quick Dial-2) button, 110
Adjust Transfer Belt Unit, 135, 149, 251
(Redial / Pause) button, 109
Adjusting color registration, 504
Admin Settings, 215
Numerics
1000Base-T Full-Duplex, 159
100Base-TX Full-Duplex, 159
100Base-TX Half-Duplex, 159
10Base-T Full-Duplex, 159
10Base-T Half-Duplex, 159
2 Sided, 131
2 Sided Copying, 133, 145, 190, 204, 271
2 Sided Print, 131
2 Sided Printing, 133, 135, 146, 191-192, 207,
209, 237, 284
2 Sided Scanning, 133, 135, 145, 148, 190-191,
205, 207, 277
Administrator Account, 166
Adobe Protocol, 131, 140
AirPrint, 156, 167, 322
Alert Tone, 130, 139, 187, 194
Alignment Chart, 211
All Tones, 130, 139
Altitude, 462
Ans Machine/Fax, 146
Appendix, 565
Apply New Settings, 124
Asset Tag Number, 117, 128
Assigning IP address, 71
Audio Tone, 186, 193
2nd BTR, 36, 481
Authenticate Error Trap, 166
2-Up, 133, 145, 190, 204, 274
Authentication System, 156
4 Colors Configuration Chart, 210
Auto Clear Alert Tone, 130, 139, 187, 194
802.1x, 156, 175
Auto Color To Mono Print, 136, 250
Auto Correct, 150, 197
A4, 297
A4<>Letter Switch, 130, 139, 187, 196, 248
Auto Exposure, 132, 135, 144, 148, 190, 203,
206, 274, 278
Auto Exposure Level, 132, 135, 144, 148, 190,
203, 206
Appendix
567
Auto Log Print, 130, 139, 186, 195, 243
Auto Receive Tel/Fax, 133, 146, 191, 209
Clearing paper jams, 515
From DADF, 517
From fusing unit, 523
From MPF, 519
From optional 550-sheet feeder, 529
From tray1, 522
Auto Reg Adjust, 252
Clock Settings, 136, 152
Auto Registration Adjustment, 136, 150, 187
Coated, 135-136, 149-150, 251-252
Auto Reset, 130, 139, 187, 195
Coated Thick, 136, 149-150, 251-252
Avoiding paper jams, 307, 515
Collation, 131-132, 135, 144, 189, 191, 202, 208,
273, 284
Auto Receive Ans/Fax, 191, 209
Auto Receive Answer/Fax, 133, 146
Auto Receive Fax, 133, 146, 191, 208
Color Balance, 190, 203
Color Reg Adjust, 252
B5, 297
Color Regi Chart, 150
Banding Detection Chart, 210
Color Registration Adjustments, 150, 197
Banner Sheet Insert Position, 130, 139, 187, 196
Color registration chart, 504
Banner Sheet Specify Tray, 130, 139, 187, 196
Color Saturation, 132, 144, 190, 203, 274
Base memory, 461
Color Test Page, 138, 188, 214
Basic Information, 158
ColorTrack Error Report, 136
Basic printer problems, 533
ColorTrack Mode, 136
Binding of Original, 133, 135, 145, 148
Community Name, 165
Bitmapped font, 446
Completed Jobs, 120, 129
Blue plug, 36, 62
Concurrent Jobs Feature, 116
Bonjour (mDNS), 155, 159
Configure 802.1x, 175
Browse for Files, 285
Configuring wireless adapter, 53
Business Card Reader, 290
Connecting local printer, 60
Connecting printer, 59
Connecting to the network, 61
C5, 297
Cable, 462
Canceling a print job, 308
Canceling print job
From your computer, 308
Connection specification, 59, 462
Connection Time-Out, 161
Connection type, 59, 462
Conserving supplies, 469
Consumables, 127
Carbonless copy paper, 294
Contact Dell Support at, 121, 123
CCP, 294
Contact Person, 122
Changing printer settings, 124, 324
Contacting service, 561
Changing the Language, 115
Contrast, 135, 148, 190, 206, 277
Clear Storage, 151
Control board, 36
568
Appendix
Control Panel Tone, 129, 138, 186, 193
Copy, 131
Copy Color Balance, 133, 144
Copy Completed Tone, 129, 139, 186, 194
Copy Defaults, 132, 189
Copy Printer Settings, 121, 123, 175-176
Copy Printer Settings Report, 176
Copy Settings, 133
Country, 133, 145, 191, 208, 232
Cover, 127
Covers, 135-136, 149-150, 251-252
Covers Thick, 135-136, 149-150, 251-252
Create Folder, 135, 148, 191, 206
Custom Paper Size - X, 131, 140
Custom Paper Size - Y, 131, 140
Custom Reduce / Enlarge, 144, 203
DADF cover, 37
DADF feed roller, 37, 504
Dell Printer Configuration Web Tool, 117, 230
Page display format, 122
Dell Printer Configuration Web Tool
Settings, 158
Dell Service Tag Number, 128
Dell Supplies Management System, 407
Dell support website, 30
Dell technical support policy, 565
Details, 128
Determining Values, 505
Digital Certificates, 435
Dimensions, 461
Direct connection setup, 80
Direct Fax, 382
Disabling Panel Lock, 291
Discard Size, 134, 146, 192, 209, 237
Display Brightness, 129
Display Manual Fax Recipients, 134, 147, 192,
210
Display of Dell Configuration Web Tool, 202
Display of Network Information, 132
DADF glass, 503
Display problems, 533
Darken / Lighten, 132, 135, 144-145, 148,
189-191, 203, 205, 207, 269, 277, 280
DNS, 154, 160
DL, 297
Darken/Lighten, 133
Document feeder tray, 37
Date & Time, 193
Document glass, 37, 503
Date Format, 136, 186, 193
Document guides, 37
Default Color, 131, 140, 222
Draft Mode, 131, 140, 221
Default Paper Size, 130, 139, 187, 196
Driver, 29
Default Setup, 177
DRPD, 146
Delayed Send, 133, 145, 191, 207, 281
DRPD Pattern, 133, 146, 191, 208, 234
Dell ColorTrack, 136, 176
Drum cartridge, 35, 473
Dell Document Hub, 156, 168, 395
Browse for Files, 398
Business Card Readert, 403
E-mail Me, 402
Scan, 400
Search for Files, 397
Smart OCR Scan, 401
Duplex Automatic Document Feeder
(DADF), 35, 516-517
Duplex unit, 36
ECM, 134, 147, 192, 210, 239
Appendix
569
Edit E-mail From Fields, 132
Fax Broadcast, 134, 147, 192, 210, 240
E-mail, 364
Fax Cover Page, 134, 147, 192, 209, 238, 281
E-Mail Address, 177-178
Fax Defaults, 133, 145, 191, 260
Email Address Book, 188
Fax Driver, 131
E-Mail Alert, 121, 123, 159, 163, 230
Fax Forwarding Number, 192, 209
E-Mail Alert Settings, 157, 164
FAX Group, 177, 182-183
E-Mail Alert Setup, 117
Fax Header, 134, 147, 192, 209, 238
E-Mail Alert Setup Page, 157
Fax Header Name, 133, 146, 191, 208, 233
E-Mail Group, 177, 179
Fax Line Test, 254
E-mail Me, 288
Fax Menu, 280
E-Mail Report Settings, 158, 164
Fax Number, 133, 145, 191, 208, 232
E-mail Server Address Book, 186, 195
Fax Pending, 138, 188
E-Mail Server Settings, 157, 163
Fax printer driver, 80, 83
Emulations, 461
Fax Protocol, 134, 147, 192, 210
Encryption, 169
Fax Server Address Book, 186, 195
End Time, 132, 143
Fax Settings, 133, 145
Entering Values, 507
FAX Speed Dial, 177, 183
Envelope, 136, 149-150, 251-252, 295
Fax Transmit, 134, 147, 192, 210
Envelope #10, 297
File Format, 135, 147, 190, 205, 277, 287, 289
Environment, 462
File Name, 191, 206
Error codes, 451
File Name Option, 286, 288
Error History, 138, 188, 214
File Naming Mode, 135, 148, 279
Error messages, 459
Finding information, 29
Ethernet, 152, 159, 462
Firmware Version, 128
Ethernet port, 36, 59, 61
Flip on Long Edge, 310
Event Panel, 122
Flip on Short Edge, 310
Executive, 297
Folio, 297
Expiration Mode, 132, 143
Fast scan, 506
Font, 131, 140, 445
PCL 5/PCL 6, 447
Pitch, 445
Point size, 445
PostScript Level3 Compatible, 447
Style, 445
Typefaces and fonts, 445
Weight, 445
Fault Time-out, 130, 139, 187, 195
Font Pitch, 131, 140, 220
Fault Tone, 130, 139, 186, 194
Font Size, 131, 140, 219
Fax, 131
Form Line, 131, 140, 220
Fax Activity, 134, 138, 147, 188, 192, 210, 239
Forwarding E-mail Address, 134, 146
Expiration Time, 132, 143
Express Service Code, 128
570
Appendix
Forwarding Number, 134, 146
Image Enhance, 131, 140
Front cover, 35
Image Types, 135, 191, 208, 284
Front USB port, 35
Important Information, 30
FTP, 155, 159, 161
Impression Number, 129
FTP Client, 155, 166
Infrastructure, 168
Function Enabled, 142, 255
Scan to E-mail, 142
Initialize NIC NVRAM Memory and restart
printer, 170
Function Enabled - Copy, 142
Initialize Print Meter, 197, 253
Function Enabled - Fax, 142
Initialize PrintMeter, 151
Fusing unit, 36, 479, 516, 523
Installing optional 550-Sheet Feeder, 45
Installing optional accessories, 45
Gateway Address, 160, 188, 201
Get Environment Sensor Info, 211
Ghost Configuration Chart, 210
Installing optional wireless adapter, 50
Interfaces, 461
Interval of Redial, 134, 147, 192, 209
Invalid Key Tone, 129, 138, 186, 193
Google Cloud Print, 156, 159, 167, 322
IP Address, 71, 117, 120, 122, 153, 160, 166, 172,
174-175, 188, 201
Group Dial, 216
IP Address Mode, 188, 201
IP Filter (IPv4), 156, 175
Hex Dump, 131, 140, 221
Home Screen, 111
Host I/F, 128-129
Host Name, 128-129, 164, 172
How to install option, 45
IP filter setup, 162
IPP, 154, 159, 161
IPsec, 174, 439
IPsec Settings, 156, 174
IPv4, 166, 174
IPv6, 122, 154, 161, 166, 174
How to remove option, 509
How to set up, 30
How to use printer, 29
Job Completed Tone, 129, 139, 186, 194
HTTP, 155, 161
Job History, 138, 188, 213
HTTP-SSL/TLS Communication, 436
Job List, 120, 128
Job Name, 128-129
Job Status, 128
ID, 128-129
Job Submitted Time, 128-129
ID Copy, 132, 275, 336
Identifying print media, 297
Ignore Form Feed, 131, 140
Job Time-out, 131, 140, 187, 195, 259
Job Type, 128-129
Junk Fax Setup, 133, 146, 191, 209, 236
Image Compression, 135, 148, 191, 206
Appendix
571
K
Machine Ready Tone, 129, 139, 186, 193
K Offset, 135
Maintenance, 469
Manual Address, 188
Margin, 274, 279
Label, 135-136, 149-150, 187, 197, 296
Landscape, 218
Language Settings, 266
Layout, 131, 135, 191, 207, 284
LDAP Server, 172
LDAP-SSL/TLS Communication, 440
Left frame, 123
Left side cover, 36
Legal, 297
Letter, 297
Letterhead 2 Sided, 130, 139, 187, 196
Line Monitor, 133, 146, 191, 208, 233
Line Termination, 131, 140, 221
Line Type, 133, 146, 191, 208, 233
Link Channel, 168
Link Local Address, 188
Link Quality, 168
Loading letterhead, 299
Loading paper, 75
Loading print media, 299
MPF, 300
Tray1 and optional 550-sheet feeder, 299
Margin Left / Right, 133, 135, 145, 148, 190-191,
204, 206
Margin Middle, 133, 135, 145, 148, 190-191,
204, 206
Margin Top / Bottom, 133, 135, 145, 148, 190,
204, 206
Max E-mail Size, 130, 139, 191, 206
Memory, 461
Memory Capacity, 128
Memory speed, 461
Menu item, 124
Menu Settings, 129
MIB compatibility, 462
MIFARE Customized Card, 135, 148
mm / inch, 129, 138, 186, 193
Modem Speed, 134, 147, 192, 210, 239
Monarch, 297
Monthly Settings, 132, 143
MPF, 516
MPF Custom Paper Size - X, 137, 184
MPF Custom Paper Size - Y, 137, 183
MPF Custom Size - X, 189, 198
MPF Custom Size - Y, 189, 198
Location, 122, 128
MPF Display Tray Prompt, 137, 184, 189, 198
Login Error, 132, 143
MPF Paper Size, 137, 183, 189, 198
Login Name, 147
MPF Paper Type, 137, 183, 189, 198
Login Password, 147
MPF Use Driver Settings for Print Job, 137, 183,
189, 198
Low Toner Alert Message, 130, 139, 186, 194
Low Toner Alert Tone, 130, 139, 187, 194
LPD, 154, 159, 161, 229
MAC Address, 168
572
Appendix
MQ Chart, 210
Multiple Up, 469
Multipurpose feeder (MPF), 35, 519
NCR, 294
Network, 61
Output Result, 129
Network connection setup, 83
Output Size, 131
Network Settings, 131
Output Tray, 127
Network TWAIN, 155, 159, 161
Output tray extension, 35
Network Type, 168
Owner, 128-129
New Password, 142
NFC Authentication, 132, 143, 258, 427
No carbon required paper, 294
No. of Sheets, 129
Non Registered User, 136
Non-Dell Toner, 136, 151, 187, 197, 254
Notification Time-Out, 161
Number pad, 109, 114
OCR, 294
OCR Language, 287, 289
OffHook Wake Up, 130, 139, 186, 194
Online Help, 121, 123
Operation, 462
Operator panel, 35, 38
Operator Panel Buttons, 109
Optical character recognition, 294
Optional 550-sheet feeder, 35, 516, 529
Order Supplies at, 121, 123
Ordering supplies, 39, 469
Orientation, 131, 140, 218
Original Size, 132, 135, 144, 147, 189-190, 203,
205, 272, 278, 333
Original Type, 132, 144, 189, 203, 273
OS, 461
OS compatibility, 461
Other problems, 561
Out of Paper Alert Tone, 187, 194
Out of Paper Tone, 130, 139
Output Color, 132, 135, 144, 147, 189-191, 202,
205, 207, 269, 276, 282
Page display format, 122
Page orientation, 300
Panel Language, 130, 139, 192, 201
Panel Lock Control, 131, 141, 255
Panel Settings, 138, 188, 213
Panel Settings page, 138, 213
Paper, 293
Characteristics, 293
Curl, 293
Fiber content, 294
Grain direction, 293
Moisture content, 293
Smoothness, 293
Weight, 293
Paper Density, 135, 149, 187, 197, 250
Paper jam location, 516
Paper Select Mode, 131
Paper Size, 131, 140, 216
Paper Tray, 131, 140
Paper Trays, 127
Paper Used, 176
Parts name, 35
Password, 162, 166, 171-172, 175
PC Scan, 132
PCL, 216
Font, 218
PCL 5/PCL 6, 447
PCL Fonts List, 138, 188, 213
PCL Macros List, 138, 188, 213
PCL printer driver, 80, 83
PCL Settings, 131, 140
Appendix
573
PDF Fonts List, 138, 188
Source, 300
PDF Password, 285-286, 288-289
Print Meter, 138, 188
PDF Settings, 131
Print Mode, 131
PDL, 461
Print PDF/TIFF, 282
Peer-to-Peer, 92
Print quality guarantee, 462
Phone Book, 177, 215
Print Server Reports, 152
Phone connector, 36, 59, 62, 462
Print Server Settings, 120, 123, 152, 158, 202
Pitch Configuration Chart, 210
Print Server Setup Page, 152
Plain, 135-136, 149-150, 187, 197, 251-252
Print side, 300
Plain Thick, 135-136, 149-150, 251-252
Print Text, 130, 139, 187, 196, 246
Point and Print, 89
Print Volume, 121, 123, 176
Polling Receive, 281
Printer driver, 97, 99
Port Settings, 159
Printer Events, 128
Port Status, 159
Printer Information, 121, 123, 128
Port9100, 154, 159, 161, 229
Printer Jobs, 120, 123, 128
Portrait, 218
Printer Maintenance, 148
PostScript Level3 Compatible, 447
Printer Page Count, 176
Power connector, 36
Printer paper, 293
Power On Wizard, 151
Printer Revision Levels, 128
Power Saver Time, 240
Printer Serial Number, 128
Power Saver Time - Deep Sleep, 129, 138
Printer Settings, 120, 123, 129, 138
Power Saver Time - Sleep, 129, 138
Printer software, 407
Power Saver Timer, 193
Printer specification, 461
Power Saver Timer - Deep Sleep, 186
Printer Status, 120, 123, 127
Power Saver Timer - Sleep, 186
Printer Status Window, 407
Power supply, 461
Printer Type, 127
Power switch, 35
Printer utility software, 408
Prefix Dial, 134, 147, 192, 209
Printing problems, 533
Prefix Dial Number, 134, 147, 192, 209
Printing Speed, 127
Prefix/Suffix String, 135, 148
Private Mail Box Print, 267, 311-312
Premier, 136
Problems with Optional Accessories, 560
Print Color Regi Chart, 197
Processor Speed, 128
Print Drivers / Remote Client Account, 166
Proof Print, 267, 312
Print from Dell Document Hub, 159
Protocol Monitor, 138, 188, 214
Print ID, 130, 139, 187, 196, 246
Proxy Server, 156, 168
Print JPEG, 282
PS Data Format, 131, 140
Print media, 293, 469
PS Error Report, 131
574
Appendix
PS Fonts List, 138, 188
Report 2 Sided Print, 130, 139, 187, 196
PS Job Time-out, 131
Reports, 138, 215
PS printer driver, 80, 83
Resend Delay, 134, 147, 192, 209
PS Settings, 131
Reset Defaults, 151, 197
Public Mail Box Print, 267, 311-312
Reset Print Server, 170
Resident fonts, 447
Resident scalable fonts, 447
Quantity, 131, 140, 220, 268, 282
Resolution, 133, 135, 145, 147, 190-191,
205-206, 276, 281
Quick Launch Utility, 408
Restore Settings, 124
Quick Reference Guide, 29
Retard roller, 481
Return policy, 566
Right frame, 123
RAM Disk, 130, 139, 186, 195
Right side cover, 35
Rear cover, 36
Ring Tone Volume, 133, 146, 191, 208, 235
Receive Mode, 133, 146, 191, 208, 235
RSA BSAFE, 25
Receive Time-Out, 161
Recommended paper, 294
Reconfirm Recipients, 132
Safety information, 30
Recurrence, 132, 143
Scalable fonts, 446
Recycled, 136, 149, 251-252
Scan, 286
Red Hat, 97
Scan Defaults, 135, 190
Red Hat Enterprise Linux, 97, 461
Scan Settings Tool, 345
Redial Attempts, 134, 147, 192, 209
Scan to Dell Document Hub, 159
Reduce / Enlarge, 132, 144, 189, 202
Scan to E-mail, 131, 275
Reduce/Enlarge, 272
Scan to Network, 131, 275, 349
Re-enter Password, 142
Scan to PC, 132, 276, 340
Refresh, 124
Scan to USB, 132, 276
Registration Adjustments, 197
Scan to USB Memory, 362
Regular, 136
Scan to WSD, 159, 279, 342
Relative humidity, 462
ScanButton Manager, 409
Remote Receive, 134, 146, 192, 209
Search for Files, 285
Remote Receive Tone, 134, 146, 192, 209
Search Time-Out, 172
Remove Blank Page, 288, 290
Secure Fax Receive, 268
Removing optional 550-sheet feeder, 509
Secure Print, 268, 311-312
Removing optional wireless adapter, 512
Secure Receive, 236, 392
Removing options, 509
Secure Receive Set, 132, 142
Appendix
575
Secure Settings, 131, 141
Software Download, 132
Security, 170
Software update, 408
Security Settings, 169
Speed Dial, 138, 188
Select Reorder URL, 136
SSID, 168
Select Tray, 132, 135, 144, 189, 191, 202, 207,
269, 282
SSL/TLS, 156, 173, 440
Selecting letterhead, 295
Selecting paper, 294
Selecting preprinted form, 295
Selecting pre-punched paper, 295
Sending print job, 307
Sent Fax Forward, 134, 146, 191, 209
Server Address, 134, 138, 147, 177, 180, 188
Server address book, 431
Server Path, 134, 147
Server phone book, 431
Server Port Number, 134, 147
Server Type, 134, 147
Service code, 30
Service tag, 30
Set Available Time, 132, 143
Set Date, 136, 186, 193
Set Password, 121, 123, 171
Set Time, 136, 186, 193
Share Name, 134, 147
Shared printing, 88
Sharpness, 132, 135, 144, 148, 189-190, 203,
205, 271, 278
Slow scan, 505-506
Start Time, 132, 143
Status LED, 109
Status Monitor Console, 407
Status Monitor Console for Linux, 418
Status Monitor Widget for Macintosh, 414
Status of printer supplies, 469
Status Window, 409
Storage, 151, 462
Storage humidity range, 462
Stored Documents, 138, 188, 214
Storing consumables, 470
Storing print media, 297, 307, 470
Straightest lines, 506
Subnet Mask, 188, 201
Substitute Tray, 130, 139, 187, 196, 247
Supported paper sizes, 297
Supported paper types, 298
SUSE, 461
SUSE Linux Enterprise Desktop 10, 100
SUSE Linux Enterprise Desktop 11, 102
Symbol Set, 131, 140, 219, 450
System Settings, 129, 138, 158, 186, 188, 213
System Settings Report, 138, 213
Smart OCR Scan, 287
SMB, 155, 159
SMB Client, 155, 166
TCP/IP, 160
SMTP Domain Filtering, 156
TCP/IP Settings, 153, 160
SNMP, 155, 159
Telephone, 146
SNMP Configuration, 165
Telephone/Fax, 146
SNMP UDP, 230
Telnet, 155, 159, 162
SNTP, 156, 159
Temperature, 462
Software and Documentation disc, 29
TIFF File Format, 135, 148, 191, 206
576
Appendix
Tiles, 112, 429
Update Address Book, 155, 159, 162
Time Format, 136, 186, 193
Updater, 409
Time Zone, 136, 186, 193
USB, 462
Time Zone Settings, 193
USB Direct Print, 132, 142
Tone/Pulse, 134, 147, 192, 209, 238
USB Direct Print Defaults, 135, 191
Toner cartridge, 35, 471
USB port, 36, 59-60, 131, 140
Tool Box, 185, 409
USB printing, 80
Top cover, 35
USB Services, 132
Top frame, 122
USB Settings, 131
Touch panel, 109
Use Another Tray, 130, 139, 187, 196
Transfer belt unit, 35
Use Manual Address, 188
Trap Notification, 166
User Account, 425
Tray 1 Custom Paper Size - X, 137, 184
User Authentication, 425
Tray 1 Custom Paper Size - Y, 137, 184
User ID Block, 135, 148
Tray 1 Custom Size - X, 189, 199
User Setup Disk Creating Tool, 407
Tray 1 Custom Size - Y, 189, 199
Using Dell Printer Configuration Web Tool, 120
Tray 1 Display Tray Prompt, 137, 184, 189, 199
Tray 1 Paper Size, 137, 184, 189, 199
Tray 1 Paper Type, 137, 184, 189, 199
Tray 2 Custom Paper Size - X, 137, 184
Verifying IP settings, 73
Tray 2 Custom Paper Size - Y, 137, 184
Tray 2 Custom Size - X, 189, 200
Tray 2 Custom Size - Y, 189, 200
Wall jack connector, 36, 59, 61, 463
Tray 2 Display Tray Prompt, 137, 184, 189, 199
Warranty, 566
Tray 2 Paper Size, 137, 184, 189, 200
Warranty information, 30
Tray 2 Paper Type, 137, 184, 189, 200
Waste toner box, 35, 490
Tray Management, 121, 123, 137, 183, 261
Web Link Customization, 136, 152
Tray Priority, 189, 200
Web services on devices, 315
Tray Settings, 189, 198
Weekly Settings, 132, 143
Tray1, 35, 516, 522
WEP, 169
Troubleshooting, 409, 533
White document cover, 503
Typeface, 445
White sheet, 503
Width guide, 76
Unacceptable paper, 294
UNITED STATES GOVERNMENT
RESTRICTED RIGHTS, 25
Wi-Fi Direct, 153, 170, 228, 317
WINS, 154, 161
Wired Network
IP Filter, 231
Protocol, 229
Appendix
577
Reset LAN, 231
Wireless Adapter, 50
Wireless adapter socket, 36
Wireless Settings, 153, 168
WPA-Enterprise, 169, 441-442
WPA-PSK, 169
WPS-PBC, 54
WPS-PIN, 54
WSD, 154, 161, 315
WSD Print, 159
XPS printer driver, 81, 84
Yellow terminator, 62
YMC Offset, 135
578
Appendix

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