FUJIFILM Business Innovation YIA-7 Printer cartridge toner level reader User Manual Chapter0

Fuji Xerox Corporation Limited Printer cartridge toner level reader Chapter0

Contents

User Manual Part 1

A3 40ppmLBP(@A4LEF)A3 40ppmLBP(@A4LEF)A3 40ppmLBP(@A4LEF)A3 40ppmLBP(@A4LEF)Operation ManualOperation ManualOperation ManualOperation ManualVer. 3.0October. 12, 2000
ii Saja Operation Manual10/12/00Chapter0.fmWarning: • Do not operate the equipment in ways not described in this manual, to prevent the pos-sibility of damage. The manufacturer will not be responsible for any problems or damagethat arises from improper use. • Electrical specifications and safety regulations differ in various countries. You shouldpurchase only a product and consumables designed to be used in your country. Do nottake the product or consumables to other countries. • Contents of this manual are subject to change without prior notice. • Reproduction of this manual in whole or in part on any kind of media is strictly prohibited. • Comments about this manual are welcome. If you notice any problems, the manufac-turer would appreciate hearing from you.
Saja Operation Manual iii10/12/00Chapter0.fmIntroduction Thank you for selecting this laser printer. In this manual you will find important informationregarding operation and care of your printer. Please read this manual in its entirety andkeep it at hand for later reference. Sections marked [!] denote important instructions for assuring safe use of the printer. Payspecial attention to these sections and read them fully before operating the printer. This printer is certified as a Class 1 laser product under the U.S. Department of Healthand Human Services (DHHS) Radiation Performance Standard according to the RadiationControl for Health and Safety Act of 1968. This means that the printer does not emit haz-ardous laser radiation. Since radiation emitted inside the printer is completely confined within the protective hous-ings and external covers, the laser beam cannot escape from the machine during anyphase of user operation. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and DrugAdministration implemented regulations for laser products on August 1976. These regula-tions apply to laser products marketed in the United States. The label on the printer indi-cates compliance with the CDRH regulations and must be attached to laser productsmarketed in the United States. Warning: Use of controls, adjustments or performance of procedures other thanthose specified in this manual may result in hazardous laser radiationexposure. Radio Interference * Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of FCC Rules. These limits are designed to provide reason-able protection against harmful interference in a residential installation. This equipmentgenerates, uses, and can radiate radio frequency energy and, if not installed and used inaccordance with the instructions, may cause harmful interference to radio communica-tions. However, there is no guarantee that interference will not occur in a particular instal-lation. If this equipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user is encouraged totry to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiveris connected. • Consult with the dealer or an experienced radio/television technician for help.
iv Saja Operation Manual10/12/00Chapter0.fmWhat This Manual Contains This manual consists of four chapters and the appendixes section. Chapter 1 Before Installation Describes contents of the package and names of parts, as well as information on howpaper travels during the printing process. Chapter 2 Installation Walks you through installing the printer. Be sure to read this chapter before installing theprinter. Chapter 3 Daily Operations Explains how to replenish paper, replace the EP cartridge, and perform other tasks neces-sary for day-to-day operations of the printer. Chapter 4 Troubleshooting Covers procedures to isolate and solve problems that may occur during use of the printer. AppendixesThe appendixes section contains details on paper, consumables, Optional Paper Cas-settes and Feeder, High Capacity Stacker, Duplex Printing Unit, High Capacity Feeder,and specifications.
Saja Operation Manual v10/12/00Chapter0.fmManual Conventions The following conventions are used in this manual. Important: Provides information required to successfully complete an operation or pro-cedure. Be sure to read this before performing the relevant operation. Note: Provides useful additional information. Reference: Provides further information for reference. Throughout the manual, the personal computer or workstation to which the printer is to beconnected is called the “host computer”.
vi Saja Operation Manual10/12/00Chapter0.fmFeaturesThis printer offers the following outstanding features. High-quality printing The laser printer engine assures razor-sharp output of graphics and text, even at verysmall point sizes, at resolution up to 1200 dpi x 1200 dpi (Option).Ergonomic operation The easy-to-read display clearly shows the operation status of the printer. Ergonomicallyshaped front-panel buttons are used to control all functions. User-friendly EP cartridge The integrated EP cartridge contains both the toner and the photosensitive drum in a sin-gle housing, which makes it easy to replace the cartridge. Flexible paper handling The front-side paper tray can be set for a wide variety of paper sizes, both standard andnon-standard max. 305 x 508 mm, including extended A3 for camera-ready copy. It canalso accommodate envelopes and labels. The paper cassette is a universal type whichcan hold up to 500 sheets and can be set to any size from A3 to A5. A dedicated cassettethat can hold 500 sheets of extended A3 for camera-ready copy (330 x 470 mm) is avail-able as an option. Various other optional cassettes such as the 2000-sheet High CapacityFeeder are also available. Continuous printing of up to 3150 sheets Two optional 500-sheet paper cassettes can be added to the printer, resulting in a com-bined capacity of 1500 sheets. Together with the front paper tray (150 sheets) and theoptional High Capacity Feeder (2000 sheets), the maximum total capacity for continuousprinting therefore is 3150 sheets. High-volume output The printer offers high-volume output of up to 40 pages per minutes (ppm) for A4 sizepaper.Duplex printing (Option) The optional duplex printing unit allows the printer to print on both sides of a sheet. High Capacity Stacker (Option)Installing the optional HCS unit enables the printer to output up to 1000 sheets.
Saja Operation Manual vii10/12/00Chapter0.fmTable of Contents Introduction .....................................................................vWhat This Manual Contains ........................................... viManual Conventions ..................................................... viiFeatures ....................................................................... viiiSafety Notes ................................................................... xiChapter1 Before Installation1.1 Unpacking the Printer ......................................... 1-21.2 Parts of the Printer .............................................. 1-31.3 Paper Path .......................................................... 1-6Chapter2 Installation2.1 Installation Precautions....................................... 2-22.2 Installing the EP Cartridge .................................. 2-42.3 Using the Paper Cassette ................................... 2-82.4 Connecting the Power Cord.............................. 2-122.5 Turning the Printer On and Off.......................... 2-142.6 Using the Front Paper Tray............................... 2-16Chapter3 Daily Operations3.1 Replenishing Paper ............................................. 3-23.2 Replacing the EP Cartridge ................................ 3-93.3 Replacing the BTR Roller ................................. 3-143.4 Replacing the Fuser .......................................... 3-193.5 Replacing the Feed Rollers(HCF) ..................... 3-233.6 Cleaning ............................................................ 3-283.7 Daily Maintenance ............................................ 3-333.8 If the Printer is Not Used Over an Extended Period of Time ................................................... 3-343.9 Checking the Power Cord ................................. 3-363.10 Relocating the Printer ....................................... 3-37
viii Saja Operation Manual10/12/00Chapter0.fmChapter4 Troubleshooting4.1 Power-On Problems .............................................4-24.2 Print Quality Problems .........................................4-34.3 Error Messages ....................................................4-74.4 Paper Jams ..........................................................4-94.5 Other Problems ..................................................4-37AppendixAppendix A Print Media ............................................. A-2Appendix B Options and Consumables ..................... A-8Appendix C Installing the Optional Paper Feeder .... A-14Appendix D Loading Paper into the A3 500-sheet Universal Cassette A-26Appendix E Using the Optional HCS Unit ................ A-31Appendix F Installing the Optional Duplex Printing Unit A-40Appendix G Using the Optional HCF Unit ................ A-46Appendix H Loading Paper into the HCF Unit.......... A-53Appendix I Installing/removing the side cover ........ A-55Appendix J Specifications ....................................... A-58
Saja Operation Manual ix10/12/00Chapter0.fmSafety NotesRead this section carefully to ensure that you operate your machine safely.This section describes the graphic symbols used throughout the guide.is used to alert operators to an operating procedure, practice, or condition that, if not strictly observed may result in severe injury or loss of life.is used to alert operators to an operating procedure, practice, or condition that if not strictly observed, might result in safety hazards to personnel or damage to equipment. This symbol is used to alert oper-ators to a specific operating procedurethat requires close attention. Read andfollow instructions carefully. This symbol is used to alert opera-tors to a specific operating procedurethat must not be performed. Read andfollow instructions carefully.This symbol is used to alert opera-tors to a specific operating procedurethat should be emphasized for operat-ing safety. Read instructions carefullybefore performing the required proce-dure.
xSaja Operation Manual10/12/00Chapter0.fmInstallations and relocationDo not place the machine in a hot, humid, dusty, or poorly venti-lated environment. Prolonged exposure to these adverse condi-tions can cause a fire or shock hazard.Do not place the machine near heaters or volatile, flammable,or combustible materials such as curtains that may catch fire.Place the machine on a level and sturdy surface that can with-stand the machine weight. If tilted, the machine may fall overand cause injuries.The machine weighs 26kg. When carrying the equipment, playit safe. Get help. When lifting the machine face the front panel and firmly grip therecessed areas provided on both sides and the bottom left ofthe machine. Never try to lift the machine by gripping any otherareas. Lifting the machine by gripping any other areas cancause the machine to fall, resulting in injuries.
Saja Operation Manual xi10/12/00Chapter0.fmWhen lifting the machine, get a firm footing and bend yourknees to avoid possible injuries to your back.The machine has ventilation holes on the rear panel and sidepanel. Ensure that the machine is installed with a minimumclearance of 100mm from its right side to the wall and 200mmfrom its left side to the wall and 300mm from the rear vent to thewall. A poorly ventilated machine can cause excessive internalheat and a fire. The accompanying diagram shows the mini-mum clearances required for normal operation, consumablesreplacement, and maintenance to ensure your machine oper-ates at peak performance. When moving the machine, be sure to unplug the power cordfrom the outlet. If the machine is moved with the power cordconnected, it can cause damage to the cord which could resultin a fire or shock hazard.100 mm300 mm760 mm200 mm
xii Saja Operation Manual10/12/00Chapter0.fmWhen moving the machine, do not tilt it more than indicatedbelow. If tilted excessively, the machine may fall over and causeinjuries.Other Precautions !The machine is capable of operating normally within the fol-lowing recommended environmental limits. Temperature range 10 - 32°C Humidity range 15 - 85% (no condensation) !Humidity should be 70% or below at 32°C, and temperatureshould be 28°C or below at 85% humidity.Note: Sudden temperature fluctuations can affect copyquality. Rapid heating of a cold room can causecondensation inside the machine, directly inter-fering with image transfer. !Do not expose the machine to direct sunlight. Exposure todirect sunlight can adversely affect the machine's perfor-mance. !Do not allow the machine to tilt more than x mm front toback and more than xx mm left to right. If tilted excessively,consumables may spill and cause machine damage.
Saja Operation Manual xiii10/12/00Chapter0.fmPower requirements and earthing connectionThree power specifications are listed below. The specificationsthat apply to your machine depend on your machine configura-tion. Connect the power plug only to a properly rated power out-let. Otherwise, it can cause a fire or shock hazard. If in doubt,contact the Xerox Customer Support Centre.• Rated voltage: 100VRated frequency: 50/60Hz•Rated voltage: 120VRated frequency: 50/60Hz•Rated voltage: 220-240VRated frequency: 50/60HzNever use multi-plug adaptors to plug multiple power plugs inthe same outlet. Be sure to operate the machine on a sole-usereceptacle. Multiple connectors can cause the outlet to overheatand cause a fire.Ensure that the plug connection is free of dust. In a damp envi-ronment, a contaminated connector can draw a non-negligibleamount of current that can generate heat and eventually causea fire over an extended period of time.Always use the power cord provided with your machine. Whenan extension power cord is required, always use a properlyrated cord.• In Japan: 125V/15A• In other countries: Contact the Xerox Customer SupportCentre.If you use a cord with an unspecified current rating, themachine or plug may emit smoke or become hot to thetouch externally.
xiv Saja Operation Manual10/12/00Chapter0.fmDo not attempt to rework, pull, bend, chafe, or otherwise dam-age the power cord. Do not place a heavy object on the cord. Adamaged cord can cause a fire or shock hazard.Never touch a power cord with wet hands. Danger of electricshock exists.Stop operation immediately if your machine produces smoke,excessive heat, unusual noise, or smell, or if water is spilt intothe machine. These conditions can result in a fire. Immediatelyswitch off and unplug the machine, and contact the Xerox Cus-tomer Support Centre.To prevent a fire or shock hazard, follow the instruction belowbased on your machine configuration. If in doubt, contact theXerox Customer Support Centre.•If your machine is a 220-240V model, there is no need toattach a separate earth line since the earth connection isincorporated in the power line. Plug it into a properly ratedoutlet.• If your machine is a 100 or 110V model, use the green earthwire bundled with the power cord, located at the rear of themachine.The earth wire must be connected to one of the followingconductors.Earth terminal of the specified power outletA piece of copper buried in the earth 650mm or deeperEarth terminal with Class 3* earthing.* Class 3 is the regulation for Japan only.Never connect the earth wire to any of the following.• Gas pipe, which can cause ignition or an explosion•Telephone line earth wire or lightning rod, which can drawan excessive electric current if hit by lightning• Water faucet or pipe whose electrical conductivity is brokenby a non-metal partIf the power cord is broken or insulated wires are exposed, askthe Xerox Customer Support Centre for a replacement. Using adamaged cord can cause a fire or shock hazard.
Saja Operation Manual xv10/12/00Chapter0.fmDo not unplug or replug the machine when it is on. Unplugginga live connector can deform the plug and cause a fire.When unplugging the machine, grasp the plug instead of thecord. Forcibly pulling on the cord can damage it and cause afire or shock hazard.Be sure to switch off and unplug the machine before accessingthe interior of the machine for cleaning, maintenance, or faultclearance. Access to a live machine’s interior can cause ashock hazard.When the machine is not used over an extended period of time,switch it off and unplug it. If an unused machine is left con-nected to a power source for a long period, degraded insulationcan cause a shock, leak current or fire hazard.Once a month, unplug the machine and check the power cordfor the following.•The power cord is plugged in firmly into a receptacle.• The plug is not excessively heated, rusted, or bent.•The plug and receptacle are free of dust.•The cord is not cracked or frayed.If you notice any unusual conditions, contact our Xerox Cus-tomer Support Centre.Switch off the machine before connecting the interface cable.Connecting the cable with a live machine can cause a shockhazard.
xvi Saja Operation Manual10/12/00Chapter0.fmOther Precautions !When installed at a certain location, the machine may causeinterference with radio and television reception. If you noticeflickering or distorted images or noises on your audio-visualunits, your machine may be causing radio interference. Switch it off, and if the interference disappears, the machineis the cause of radio interference. Perform the following pro-cedure until the interference is corrected. Move the machine and the TV and/or radio away from eachother.• Reposition or reorient the machine and TV and/or radio.• Unplug the machine, TV and/or radio, and replug them intooutlets that operate on different circuits.• Reorientate the TV and/or radio antennas and cables untilthe interference stops. For an outdoor antenna, ask yourlocal electrician for support.• Use coaxial cable antennas.
Saja Operation Manual xvii10/12/00Chapter0.fmOperating precautionsDo not place any liquid container such as a vase or coffee cupon the machine. Spilt water can cause a fire or shock hazard.Do not place any metal part such as staples or clips on themachine. If metal and flammable parts migrate into themachine, they can short internal components, and cause a fireor shock hazard.If debris (metal or liquid) migrates into the machine, switch offand unplug the machine. Contact the Xerox Customer SupportCentre. Operating a debris-contaminated machine can cause afire or shock hazard.Never open or remove machine covers that are secured withscrews unless specifically instructed in the Operation Manual. A high voltage component can cause a shock hazard.Do not try to alter the machine configuration, or modify anyparts. An unauthorized modification can cause smoke or fire.
xviii Saja Operation Manual10/12/00Chapter0.fmNever touch a labelled area found on or near the fuser. You canget burnt.If a sheet of paper is wrapped around the fuser, do not try toremove it by yourself to avoid injuries or burns. Switch off themachine immediately, and contact the Xerox Customer SupportCentre.Do not place any heavy object on the machine. An off-balancemachine can fall over or the heavy object can fall, causing inju-ries.
Saja Operation Manual xix10/12/00Chapter0.fmDo not use a highly flammable spray or solvent near themachine. It can cause a fire.When removing jammed paper, make sure that no pieces oftorn paper are left in the machine. A piece of paper remaining inthe machine can cause a fire.If a sheet of paper is wrapped around the heat roller, or whenclearing a jammed paper that is difficult or impossible to see, donot try to remove it by yourself. Doing so can cause injuries orburns. Switch off the machine immediately, and contact theXerox Customer Support Centre.Other Precautions !Refer to this manual for the procedures to clear paper jamsand to resolve other troubles that might occur.
xx Saja Operation Manual10/12/00Chapter0.fmHandling consumablesNever throw a EP cartridge into an open flame. It can cause anexplosion and you can get burnt.Other Precautions !Do not unpack consumables before use. Store consum-ables in a cool, dry, and clean environment, away from anopen flame, and out of direct exposure to sunlight. !When using consumables, read and observe operatinginstructions and safeguards given on the package and con-tainer. !Administer emergency first aid as follows:•If toner gets into your eyes, rinse them well with plenty ofclear water. Consult a doctor, if necessary.•If toner adheres to your skin, wash it with soap and waterthen rinse it well.•If you inhale toner, exit the area immediately and garglewith plenty of water.•If you swallow toner, induce vomiting and consult a doctorimmediately.
Chapter 1 Chapter 1 Chapter 1 Chapter 1 Before InstallationBefore InstallationBefore InstallationBefore InstallationThis chapter describes contents of the package and names of parts, aswell as information on how paper travels during the printing process. 1.1 Unpacking the Printer .......................................... 1-21.2 Parts of the Printer............................................... 1-31.3 Paper Path........................................................... 1-6
1-2 Saja Operation Manual10/12/00Before Installation Chapter1.fm1.1 Unpacking the PrinterWhen you unpack the printer, make sure that all the items shown beloware included. If any items are missing or damaged, contact your dealer.Caution: • This printer is very heavy. The weight of the main unit with-out paper cassette, consumables, and paper is about 26kg. Never attempt to lift the printer by yourself. The printershould always be carried by two persons. • To carry the printer, have two persons facing each otherfrom the front (with operation panel) and the rear of theprinter. Grasp the four bottom corners. Never try to lift theprinter while holding any part other than the bottom cor-ners. Otherwise there is a severe risk of injury if the printeris dropped. • When lifting the printer, correct posture is important to pre-vent back injuries. Note: Save the carton and packing materials for later use in caseyou need to ship the printer.A4 500-sheet universal cassettePrinter main unitEP cartridgePower cord Operation Manual
Saja Operation Manual 1-310/12/00Chapter1.fm Before Installation1.2 Parts of the PrinterThe various parts of the printer are explained below. Main unit Front Rear500-sheet universal cassetteHold paper up to postcard.Paper amount indicatorIndicates the remaining amount of paper.Power switchServes to turn the printer on and off.Operation panel Contains all controls required for opera-tion of the printer.Front paper trayVarious paper sizes can be loaded in this tray. When A4 paper is inserted sideways, the tray cover can be closed.Extension tray (paper stopper)Holds paper output with size B4 or A3.Paper exit slotThe printed sheets are deposited here (face down).Paper feederThe paper cassette is inserted here.Paper output trayUsed when printing on paper sizes A3 - B4.A3 500-sheet universal cassette Can hold paper sizes from A3 to A5.Top coverOpen it to replace the EP cartridge or remove paper jam.Ventilation slot Hot air produced inside the printer exits here, to pre-vent overheating. Power cord receptaclePlug the power cord into here.Rear coverOpen this cover to remove jammed paperHCS coverRemove it when installing the optional HCS unit.
1-4 Saja Operation Manual10/12/00Before Installation Chapter1.fmInternal parts Operation panel Top coverOpen the cover when replacing the EP cartridge or removing jammed paper.EP cartridgeThe integrated car-tridge contains the toner and the photo-sensitive drum.Front paper trayLeave it open when loading paper of size from B4 to A3. For smaller size paper such as postcards, take out the tray and set the paper.Fuser Fixes toner onto the paper. Caution: The fuser becomes very hot in operation. If a paper jam has occurred, turn the power off and wait at least 40 minutes before removing the drum car-tridge and touching the fuser section. Rear coverOpen the cover for removing jammed paper.DisplayShows error messages and other status
Saja Operation Manual 1-510/12/00Chapter1.fm Before InstallationOptionFrontRearHCS UnitDelivers up to 1000 sheets of printouts.Paper FeederHolds a 500-sheet A3-size universal paper cassette or a 500-sheet A4-size universal paper cassette.HCF UnitStores up to 2000 sheets of A4- or Letter-size paper.A3 500-sheet Universal CassetteStores A5- to A4-size paper.Duplex printing UnitEnables printing on both sides of a sheet of paper.
1-6 Saja Operation Manual10/12/00Before Installation Chapter1.fm1.3 Paper Path The paper path inside the printer is shown in the illustration below. (1) The paper is pulled out of the front paper tray or the cassette. (2) The image is transferred by the photosensitive drum. (3) The toner on the paper is fixed by the fuser. (4) After passing the duplex printing unit, the paper is fed once morethrough steps (2) and (3). (5) The paper emerges onto the output tray, or the HCS tray if theoptional HCS tray is installed. (5) High Capacity Stacker (option)(3) Fuser(6) Duplex Printing Unit (option)(4) Face Down Tray(2) Toner Cartridge(1) Multi Bypass FeederPaper Feeder and Paper Cassette(standard)Paper Feeder and Paper Cassette (option)High Capacity Feeder (option)
Chapter 2 Chapter 2 Chapter 2 Chapter 2 Installation Installation Installation Installation This chapter describes how to install the printer. Be sure to read this chap-ter before installing the printer. 2.1 Installation Precautions........................................ 2-22.2 Installing the EP Cartridge ................................... 2-42.3 Using the Paper Cassette.................................... 2-82.4 Connecting the Power Cord............................... 2-122.5 Turning the Printer On and Off........................... 2-142.6 Using the Front Paper Tray................................ 2-16
2-2 Saja Operation Manual10/12/00Installation Chapter2.fm2.1 Installation Precautions To make optimum use of the printer, observe the following precautions. Environment Install the printer at a location described below. Caution: The installation surface must be stable and very sturdy tosupport the considerable weight of the printer. If the printerfalls over, this will cause a severe risk of injuries. Note: Place the printer on a table that is less than 700mm in height.Placing the printer at a high location makes paper jam clearingand the EP cartridge replacement difficult to perform.Note: If there are drastic fluctuations in temperature or humidity,condensation may occur inside the printer which will degradeprint quality. If this has happened, wait for at least one hourbefore using the printer, to allow the moisture to evaporate. Horizontal, sturdy and stable surfaceSubject to direct sunlightExposed to vibrationsSubject to water and high humidity Subject to magnetic Subject to extreme variations in temperature and humidityClose to an open flameExposed to high levels of dust and contaminationClose to heating appliances Exposed to direct air currentsLocation with good ventilation Location with stable temperature and humidityDo not install the printer at locations such as those described below.
Saja Operation Manual 2-310/12/00Chapter2.fm InstallationSpace requirements Caution: The machine has ventilation holes on the rear panel and sidepanel. Ensure that the machine is installed with a minimumclearance of 100mm from its right side to the wall and200mm from its left side to the wall and 300mm from the rearvent to the wall. A poorly ventilated machine can causeexcessive internal heat and a fire. The accompanying dia-gram shows the minimum clearances required for normaloperation, consumables replacement, and maintenance toensure your machine operates at peak performance. Top view Side view 100 mm760 mm200 mm300 mm500 mm760 mm300 mm
2-4 Saja Operation Manual10/12/00Installation Chapter2.fm2.2 Installing the EP Cartridge Install the EP cartridge in the printer using the procedure describedbelow. Reference: For information on removing the EP cartridge, please refer to“3.2 Replacing the EP Cartridge”.Handling Precautions • Do not expose the cartridge to direct sunlight or other strong lightsources. • Do not carry out the procedure at a brightly lit location, and com-plete the installation procedure as quickly as possible (within about5 minutes). • The drum shutter protects the photosensitive drum from externallight. Do not open the drum shutter by hand. • Never touch the surface of the photosensitive drum. Do not turn thecartridge over and do not stand it on edge. • Toner is not harmful to humans, but if some toner has come intocontact with your hands or clothes, wash it off with cold water.1. Hold the recessed area and lift to open the top cover. Warning: Make sure the top cover is opened all the way to theback until it stops. (Also, when closing, slowly close thetop cover.) Important: If printouts still remain in the paper exit area, removethem before opening the top cover; otherwise paper jammay result.Important: Do not touch any parts inside the printer.
Saja Operation Manual 2-510/12/00Chapter2.fm Installation2. Pull the fuser’s nip spacer (one on each side) in the direction of thearrows to remove it.3. Remove the two orange spacers installed to prevent the BTR rollerfrom falling off. Hold a spacer; then while pressing slide it towards theinside of the printer and pull it out. Repeat the same procedure withthe other spacer.Nip spacer
2-6 Saja Operation Manual10/12/00Installation Chapter2.fm4. Remove the EP cartridge from the packing, and pull out the protectivepaper sheet from the drum shutter. Then shake the cartridge seven toeight times as shown in the illustration, to free the toner. Important: Uneven toner distribution may degrade print quality. Ifthe toner has not been properly freed by shaking thecartridge, a noise may be heard when turning on theprinter and the EP cartridge may be damaged. 5. Place the EP cartridge on a flat surface and press it down with onehand. Then grasp the end tab of the sealing tape and pull the tapestraight out horizontally. Important: If the tape is pulled out at an angle, it may break. After pulling out the sealing tape, do not shake the car-tridge or subject it to shocks. 6. Hold the EP cartridge as shown. Then, ➀ insert the projecting partson the cartridge into the guide channels of the printer, and ➁ lowerthe cartridge into the printer. Important: Do not touch any parts inside the printer.
Saja Operation Manual 2-710/12/00Chapter2.fm Installation7. Push the EP cartridge all the way in. Important: Make sure the cartridge is seated properly. 8. Close the top cover. Press the center part of the top cover until it locks securely.Important: Make sure that the top cover is properly locked. Other-wise print quality problems may occur. If the top cover cannot be closed, remove the EP car-tridge completely and reinsert it all the way into theprinter. Then try to close the top cover again.
2-8 Saja Operation Manual10/12/00Installation Chapter2.fm2.3 Using the Paper Cassette Follow the steps below to load paper into the A4 500-sheet universal cas-sette.Reference: For details on print media and sheet capacity with this papercassette, please refer to “Appendix A Print Media”.1. Place the paper cassette on a flat surface.Note: If the paper cassette is already inserted into the printer,lift the cassette until it stops, pull it out, then gentlyremove it from the printer while lifting it up.2. Gently squeeze the length guide, lift it up and slide it all the way out.
Saja Operation Manual 2-910/12/00Chapter2.fm Installation3. Gently squeeze the side guides and slide them all the way out.Note: If the cassette’s plate remain raised, press it down tolock it.4. Align the four corners of the paper and place the paper in the cassettewith the print side up. Make sure the paper is placed at the center ofthe cassette.Important: Do not use paper with creases or wrinkles. When usingspecial paper, fan it before insertion. Do not overload thecassette. Make sure the paper stack is under the retain-ing clips on both sides.
2-10 Saja Operation Manual10/12/00Installation Chapter2.fm5. While pressing the side guides, adjust them to the paper width. Important: Make sure the stack is under the retaining clips on bothsides. Adjust the side guides to the paper size correctly; other-wise paper may not be transported correctly and mayresult in paper jam.6. When the side guides are aligned, adjust the length guide to thepaper width. Important: Make sure the stack is under the retaining clip on theguide. Also make sure that the guide stopper is lockedfirmly in the guide hole on the bottom of the cassette. Adjust the length guide to the paper size correctly; oth-erwise paper may not be transported correctly and mayresult in paper jam.
Saja Operation Manual 2-1110/12/00Chapter2.fm Installation7. Insert the cassette all the way into the printer. Make sure the cassetteis properly seated. Note: An indicator on the right side of the cassette shows theremaining paper amount. Use it as a general hint todecide when to replenish paper.Note: When printing large amounts using general paper orother media, the stack of output sheets may scatter. inthis case stand up the paper stopper in the paper outputtray.
2-12 Saja Operation Manual10/12/00Installation Chapter2.fm2.4 Connecting the Power Cord Connect the printer to an AC outlet as described below. Warning: • Three power specifications are listed below. The spec-ifications that apply to your machine depend on yourmachine configuration. Connect the power plug onlyto a properly rated power outlet. Otherwise, it cancause a fire or shock hazard. If in doubt, contact theXerox Customer Support Centre.- Rated voltage: 100VRated frequency: 50/60Hz- Rated voltage: 120VRated frequency: 50/60Hz- Rated voltage: 220-240VRated frequency: 50/60Hz• To prevent a fire or shock hazard, follow the instruc-tion below based on your machine configuration. If indoubt, contact the Xerox Customer Support Centre.- If your machine is a 220-240V model, there is noneed to attach a separate earth line since the earthconnection is incorporated in the power line. Plug itinto a properly rated outlet.- If your machine is a 100 or 110V model, use thegreen earth wire bundled with the power cord,located at the rear of the machine.The earth wire must be connected to one of the fol-lowing conductors.Earth terminal of the specified power outletA piece of copper buried in the earth 650mm ordeeperEarth terminal with Class 3* earthing.* Class 3 is the regulation for Japan only.1. Insert the power cord into the AC connector on the rear of the printer. Warning: Never touch the power cord or plug with wet hands, toprevent the risk of electric shock. Caution: When disconnecting, always grasp the plug and do not pullon the cable. Damage to the cord can lead to fire and electricshock.
Saja Operation Manual 2-1310/12/00Chapter2.fm Installation2. Verify that the power switch of the printer is set to the [O] (off) position,then insert the plug of the power cord into the AC outlet.Connect the ground cable to the ground terminal.
2-14 Saja Operation Manual10/12/00Installation Chapter2.fm2.5 Turning the Printer On and Off When you turn on the power switch of the printer, the printer will take about 40 seconds to warm up before printing will become ready. Turn off the printer at the end of the day or if the printer will not be used for a long time.Note: When the printer is turned off, all print data still in the printermemory will be lost. Important: If there is paper in the front paper tray, remove the paperbefore turning the printer on. Reinsert the paper after theprinter is turned on. Turning the printer on Turn the printer on as follows. 1. Set the power switch on the right side of the printer to [ I ] to turn onthe printer. 2. The indication [WARM UP] appears on the display. Wait until the indi-cation changes to [PRINT RDY]. Note: While the indication [WARM UP] is shown, the printer isstill warming up. During this period, printing is not possi-ble. After about 40 seconds, the indication changes to[PRINT RDY], indicating that printing is ready now. Reference: If an error message is shown, please refer to “4.3 ErrorMessages”. WARM UP PRINT RDY
Saja Operation Manual 2-1510/12/00Chapter2.fm InstallationTurning the printer off Turn the printer off as follows. Note: When the printer is turned off, all print data and settings inthe printer memory will be lost. 1. Check the indication to make sure the printer is not performing anytask. 2. Set the power switch on the right side of the printer to [ O ] to turn offthe printer. PRINT RDY
2-16 Saja Operation Manual10/12/00Installation Chapter2.fm2.6 Using the Front Paper Tray To load print media in the printer, proceed as described below. Important: Insert the paper only after the printer is turned on. Loading paper into the front paper trayReference: For information on paper sizes that can be loaded into thefront paper tray, please refer to “Appendix A Print Media”. 1. Open the front paper tray by pulling the latch at the top center. Important: The front paper tray opens to an angle of about 80degrees. Do to exert strong pressure on the tray, and donot place any heavy objects besides paper on the tray,to prevent damage. 2. For small-size paper (postcard, etc.), pull out the paper tray. Holdboth sides of the tray and tilt it slightly. Then, gently lift the tray up andthen pull it towards you.
Saja Operation Manual 2-1710/12/00Chapter2.fm Installation3. Adjust the paper guide to fit the paper you intend to use. Important: Adjust the paper guides to the paper size correctly; oth-erwise paper may not be transported correctly and mayresult in paper jam.4. Align the four corners of the paper and place the paper on the traywith the print side up. Insert the paper all the way in until it gentlytouches the stopper of the printer. Important: Do not use paper with creases or wrinkles, and do notoverload the front paper tray. The maximum number ofsheets is about 150 for regular paper.
2-18 Saja Operation Manual10/12/00Installation Chapter2.fm5. If small size paper was loaded, return the paper tray to its normalposition. Hold both sides of the paper tray and push it into the printeruntil it stops. Lift it up gently, and then further push it to return it to itsoriginal position.6. When using paper with a length less than A4 width, the front papertray can be closed during operation.Note: When delivering printouts larger than B4, pull out theextension tray and open the paper stopper.
Saja Operation Manual 2-1910/12/00Chapter2.fm InstallationNote: When printing large amounts using general paper orother media, the stack of output sheets may scatter. inthis case stand up the paper stopper in the paper outputtray.
2-20 Saja Operation Manual10/12/00Installation Chapter2.fm
Chapter 3Chapter 3Chapter 3Chapter 3Daily Operations Daily Operations Daily Operations Daily Operations This chapter explains how to replenish paper, replace the EP cartridge,and perform other tasks necessary for day-to-day operations of theprinter. 3.1 Replenishing Paper .............................................3-23.2 Replacing the EP Cartridge .................................3-93.3 Replacing the BTR Roller ..................................3-143.4 Replacing the Fuser ...........................................3-193.5 Replacing the Feed Rollers(HCF) ......................3-233.6 Cleaning .............................................................3-283.7 Daily Maintenance .............................................3-333.8 If the Printer is Not Used Over an Extended Period of Time ....................................................3-343.9 Checking the Power Cord ..................................3-363.10 Relocating the Printer ........................................3-37
3-2 Saja Operation Manual10/12/00Daily Operations Chapter3.fm3.1 Replenishing Paper When the printer runs out of paper, a warning message appears on thedisplay. When this happens, load more paper using the following proce-dure.Loading paper into the front paper trayReference: For information on paper sizes that can be loaded into the front paper tray, please refer to “Appendix A Print Media”. 1. Open the front paper tray by pulling the latch at the top center. Important: The front paper tray opens to an angle of about 80degrees. Do to exert strong pressure on the tray, and donot place any heavy objects besides paper on the tray,to prevent damage. 2. For small-size paper (postcard, etc.), pull out the paper tray. Holdboth sides of the tray and tilt it slightly. Then, gently lift the tray up andthen pull it towards you.
Saja Operation Manual 3-310/12/00Chapter3.fm Daily Operations3. Adjust the paper guide to fit the paper you intend to use. Important: Adjust the paper guide to the paper size correctly; other-wise paper may not be transported correctly and mayresult in paper jam.Note: When adding paper of the same size, there is no need toadjust the paper guide.4. Align the four corners of the paper and place the paper into the traywith the print side up. Insert the paper all the way in until it gentlytouches the stopper of the printer. Important: Do not use paper with creases or wrinkles, and do notoverload the front paper tray. The maximum number ofsheets is about 150 for regular paper.
3-4 Saja Operation Manual10/12/00Daily Operations Chapter3.fm5. If small size paper was loaded, return the paper tray to its normalposition. Hold both sides of the paper tray and push it into the printeruntil it stops. Lift it up gently, and then further push it to return it to itsoriginal position.6. When using paper whose length is less than A4's width, the frontpaper tray can be closed during operation.Note: When delivering printouts larger than B4, pull out theextension tray and open the paper stopper.
Saja Operation Manual 3-510/12/00Chapter3.fm Daily Operations7. Check the display and make sure the printer is ready for printing. Important: If an error message is shown, please refer to “4.3 ErrorMessages”. Adding paper to the A4 500-sheet universal cassette Follow the steps below to load paper into the A4 500-sheet universal cas-sette.Reference: For details on print media and sheet capacity with this papercassette, please refer to “Appendix A Print Media”.1. Remove the paper cassette from the printer and place it on a flat sur-face.Note: Lift the cassette until it stops, pull it out, then gentlyremove it from the printer while lifting it up.2. Gently squeeze the length guide, lift it up and slide it all the way out.Note: When adding paper of the same size, there is no need toadjust the paper guide.PRINT RDY
3-6 Saja Operation Manual10/12/00Daily Operations Chapter3.fm3. Gently squeeze the side guides and slide them all the way out. Note: If the cassette’s plate remain raised, press it down tolock it.4. Align the four corners of the paper and place insert it into the cassettewith the print side up. Make sure the paper is placed at the center ofthe cassette.Important: Do not use paper with creases or wrinkles. When usingspecial paper, fan it before insertion. Do not overloadthe cassette.
Saja Operation Manual 3-710/12/00Chapter3.fm Daily Operations5. While pressing the side guides, adjust them to the paper width. Important: Make sure the stack is under the retaining clips on bothsides. Adjust the side guides to the paper size correctly; other-wise paper may not be transported correctly and mayresult in paper jam.6. When the side guides are aligned, adjust the length guide to the paperwidth. Important: Make sure the stack is under the retaining clip on theguide. Also Make sure the guide stopper is locked firmlyin the guide hole on the bottom of the cassette. Adjust the length guide to the paper size correctly; other-wise paper may not be transported correctly and mayresult in paper jam.
3-8 Saja Operation Manual10/12/00Daily Operations Chapter3.fm7. Insert the cassette completely the printer. Make sure the cassette isproperly seated. Note: The indicator on the right side of the cassette shows theremaining paper amount. Use it as a general hint todecide when to replenish paper.8. Check the display and make sure the printer is ready for printing. Reference: If an error message is shown, please refer to “4.3 ErrorMessages”. PRINT RDY
Saja Operation Manual 3-910/12/00Chapter3.fm Daily Operations3.2 Replacing the EP Cartridge When it becomes necessary, replace the EP cartridge with a new one,using the procedure described below.Handling Precautions • Do not expose the cartridge to direct sunlight or other strong lightsources. • Do not carry out the procedure at a brightly lit location, and com-plete the installation procedure as quickly as possible (within about5 minutes). • The drum shutter protects the photosensitive drum from externallight. Do not open the drum shutter by hand. • Never touch the surface of the photosensitive drum. Do not turn thecartridge over and do not stand it on edge. • Toner is not harmful to humans, but if some toner has come intocontact with your hands or clothes, wash it off with cold water. 1. Make sure the indication J5:[EP CARTRIDGE NEED TO REPLACE]or [PRINT RDY] is shown on the display. Drum ShutterPRINT RDYJ5:EP CARTRIDGENEED TO REPLACE or
3-10 Saja Operation Manual10/12/00Daily Operations Chapter3.fm2. Turn the printer off by pressing the [ O ] side of the power switch onthe right side of the unit. Note: You can replace the EP cartridge with the printer stillturn on.3. Hold the recessed area and lift to open the top cover.Warning: Make sure the top cover is opened all the way to theback until it stops. (Also, when closing, slowly close thetop cover.) Important: If printouts still remain in the paper exit area, removethem before opening the top cover; otherwise paper jammay result.Important: Do not touch any parts inside the printer.
Saja Operation Manual 3-1110/12/00Chapter3.fm Daily Operations4. Hold the EP cartridge as shown in the illustration and pull it out slowly. Warning: Never dispose of the EP cartridge in fire! Remaining tonerin the cartridge may explode, posing a severe risk of injury. Note: To prevent stains, place the cartridge on a surface cov-ered with some old newspaper. 5. Remove a new EP cartridge from the packing, and pull out the protec-tive paper sheet from the drum shutter. Then shake the cartridgeseven to eight times as shown in the illustration, to free the toner.
3-12 Saja Operation Manual10/12/00Daily Operations Chapter3.fmImportant: Uneven toner distribution may degrade print quality. Ifthe toner has not been properly freed by shaking thecartridge, a noise may be heard when turning on theprinter and the EP cartridge may be damaged. 6. Place the EP cartridge on a flat surface and press it down with onehand. Then grasp the end tab of the sealing tape and pull the tapestraight out horizontally. Important: If the tape is pulled out at an angle, it may break. After pulling out the sealing tape, do not shake the car-tridge or subject it to shocks. 7. Hold the EP cartridge as shown. Then, ➀ insert the projecting partson the cartridge into the guide channels of the printer, and ➁ lowerthe cartridge into the printer. Important: Do not touch any parts inside the printer.
Saja Operation Manual 3-1310/12/00Chapter3.fm Daily Operations8. Push the EP cartridge all the way in. Important: Make sure the cartridge is seated properly. 9. Close the top cover.Press the center part of the top cover until it locks securely.Important: Make sure the top cover is properly locked. Otherwiseprint quality problems may occur. If the top cover cannot be closed, remove the EP car-tridge completely and reinsert it all the way into theprinter. Then try to close the top cover again.10. Check the display and make sure the printer is ready for printing. Important: If an error message is shown, please refer to “4.3 ErrorMessages”. PRINT RDY
3-14 Saja Operation Manual10/12/00Daily Operations Chapter3.fm3.3 Replacing the BTR RollerWhen it becomes necessary, replace the BTR roller with a new one, usingthe procedure described below.Caution: Be sure to switch off and unplug the printer before accessingits interior for cleaning, maintenance, or fault clearance.Access to a live printer’s interior can cause a shock hazard.1. Make sure the indication [PRINT RDY] is shown on the display. 2. Set the power switch on the right side of the printer to [ O ] to turn offthe printer. Then disconnect the power cord from the AC outlet.3. Hold the recessed area and lift to open the top cover.Warning: Make sure the top cover is opened all the way to theback until it stops. (Also, when closing, slowly close thetop cover.) Important: If printouts still remain in the paper exit area, removethem before opening the top cover; otherwise paper jammay result.Do not touch any parts inside the printer. PRINT RDY
Saja Operation Manual 3-1510/12/00Chapter3.fm Daily Operations4. Hold the EP cartridge as shown in the illustration and pull it out slowly. Note: To prevent stains, place the cartridge on a surface cov-ered with some old newspaper.
3-16 Saja Operation Manual10/12/00Daily Operations Chapter3.fm5. While holding the pins on left side of the BTR roller, pull it towards youand lift it out.6. Hold the new BTR roller with the pin on the left side. First, insert theshaft into the right bearing. Then, insert the left shaft.Important: Make sure the shaft is seated firmly in the bearing
Saja Operation Manual 3-1710/12/00Chapter3.fm Daily Operations7. Hold the EP cartridge as shown. Then, ➀ insert the projecting partson the cartridge into the guide channels of the printer, and ➁ lower thecartridge into the printer. Important: Do not touch any parts inside the printer. 8. Push the EP cartridge all the way in. Important: Make sure the cartridge is seated properly. 9. Close the top cover.Press the center part of the top cover until it locks securely.
3-18 Saja Operation Manual10/12/00Daily Operations Chapter3.fmImportant: Make sure the top cover is properly locked. Otherwiseprint quality problems may occur. 10. Turn on the printer again, then check the display and make sure theprinter is ready for printing. Reference: If an error message is shown, please refer to “4.3 ErrorMessages”. PRINT RDY
Saja Operation Manual 3-1910/12/00Chapter3.fm Daily Operations3.4 Replacing the FuserWhen it becomes necessary, replace the fuser using the proceduredescribed below.Caution: Never touch the heater area (where a label indicating hightemperature is located), or else burns may result. If paper isjammed at the heater or roller area, do not remove the paperby force; otherwise personal injury may result. Instead,immediately turn off the power and contact your local dealerfor assistance.Warning: Do not replace the fuser right after the printer has beenused. The high temperature may cause injury. Instead,wait for the printer to cool down. Caution: Be sure to switch off and unplug the machine before access-ing the interior of the machine for cleaning, machine mainte-nance, or fault clearance. Access to a live machine’s interiorcan cause a shock hazard.1. Make sure the indication [PRINT RDY] is shown on the display. 2. Set the power switch on the right side of the printer to [ O ] to turn offthe printer. Then disconnect the power cord from the AC outlet. PRINT RDY
3-20 Saja Operation Manual10/12/00Daily Operations Chapter3.fm3. Pull on the recessed area to open the top rear cover, as shown. 4. Open the lever on the left side of the fuser. 5. While holding the pins on both sides of the fuser, lift up its left end.Then, slide it and remove the tab on the right, and lift it up to removethe fuser.Important: Do not touch any parts inside the printer. Caution: Before replacing the fuser, be sure to turn off the power andwait for 40 minutes to allow the printer to cool down.
Saja Operation Manual 3-2110/12/00Chapter3.fm Daily Operations6. Pull the new fuser’s nip spacer (one on each side) in the direction ofthe arrows to remove it.7. Install a new fuser. Insert the projecting part on the right side of thefuser into the groove of the printer.8. Press the left side to return the lever to its original position and securethe fuser.
3-22 Saja Operation Manual10/12/00Daily Operations Chapter3.fm9. Close the rear cover.10. Turn on the printer again, then check the display and make sure theprinter is ready for printing. Reference: If an error message is shown, please refer to “4.3 ErrorMessages”. PRINT RDY
Saja Operation Manual 3-2310/12/00Chapter3.fm Daily Operations3.5 Replacing the Feed Rollers(HCF)When it becomes necessary to replace the feed rollers in the optionalHigh Capacity Feeder(HCF), follow the procedure below.There are all together three feed rollers. When replacing the rollers, besure to replace all of them at the same time.1. Make sure the PRINT RDY message is displayed on the controlpanel.2. Set the switch on the right side of the printer to the [O] position to turnthe power off.Important: Do not use cleaning alcohol or other volatile substances,to prevent the possibility of discoloration, cracking, anddeformation of the printer housing.3. Pull the front paper tray out a little.
3-24 Saja Operation Manual10/12/00Daily Operations Chapter3.fm4. Grasp the recessed at the top of the rear cover on the high capacityfeeder, and pull it towards you to open the cover. Remove the papercassette. 5. First, expand the clip on the feed roller closest to you and remove it. Important: If the clip is located at the rear of the feeder roller, useyour hand to turn the roller so that the tab comes to thefront, and then preform the replacement.6. Next, Fold the metal stopper inside the rear at the top down andtowards you. Important: The stopper springs back into position when you let itgo. Be careful not to get your fingers caught.clip
Saja Operation Manual 3-2510/12/00Chapter3.fm Daily Operations7. While holding the stopper down with your finger, expand the clip onthe feed roller closest to you and remove it, then do the same for thefeed roller that is furthest away from you.Important: If the clip is located at the rear of the feeder roller, useyour hand to turn the roller so that the tab comes to thefront, and then preform the replacement.8. Fit a new feed roller onto the shaft furthest away. The tabs on the leftfit into the slots on the spacer and the clip on the right fits into thegroove on the shaft. When you hear a clicking sound, the feed roller isfirmly in place. Fit the front feed roller in the same manner.clip
3-26 Saja Operation Manual10/12/00Daily Operations Chapter3.fm9. Let go of the metal stopper so it springs back into position. Important: The stopper springs back into position when you let it go.Be careful not to get your fingers caught.10. Fit a new feed roller onto the shaft closest to you. The tabs on the leftfit into the slots on the spacer and the clip on the right fits into thegroove on the shaft. When you hear a clicking sound, the feed roller isfirmly in place. 11. Close the rear coverImportant: Make sure that the rear cover is firmly shut.
Saja Operation Manual 3-2710/12/00Chapter3.fm Daily Operations12. Return the paper cassette into the front.13. Turn the power on and make sure the PRINT RDY message is dis-played on the control panel.Reference: If an error message appears on the display, see 4.3”ErrorMessages”
3-28 Saja Operation Manual10/12/00Daily Operations Chapter3.fm3.6 Cleaning In order to keep the printer in optimum working condition, clean it aboutonce per month as described below. Also, after replacing the EP cartridge or removing paper jams, check andif necessary clean the printer as required. Caution: Before cleaning the printer or performing any other mainte-nance steps, be sure to turn the printer off and disconnectthe power cord from the AC outlet, to prevent the risk of elec-tric shock. Important: Do not use cleaning alcohol or other volatile substances, toprevent the possibility of discoloration, cracking, and defor-mation of the printer housing. Cleaning the exterior of the printer 1. Carefully wipe the outside of the printer with a soft cloth, lightly moist-ened with water. Caution: Use only water or mailed detergent for the cleaning.Note: To remove stubborn stains, soak the cloth in a milddetergent solution and wring it thoroughly before use.2. Wipe the printer dry with a soft, dry cloth.Important: Never use any other cleaning materials except waterand neutral detergent.
Saja Operation Manual 3-2910/12/00Chapter3.fm Daily OperationsCleaning the interior of the printer After removing a paper jam or replacing the EP cartridge, check the insideof the printer. Remove any paper scraps and wipe off paper dust using adry, clean cloth. Warning: Make sure the top cover is opened all the way to theback until it stops. (Also, when closing, slowly close thetop cover.) If the top cover is not in a steady position, itmay close rapidly and cause injuries to your hands.Caution: The fuser becomes very hot in operation. If a paper jam hasoccurred, turn the power off and wait at least 40 minutesbefore removing the drum cartridge and touching the fusersection.Never touch the heater area (where a label indicating hightemperature is located), or else burns may result. If paper isjammed at the heater or roller area, do not remove the paperby force; otherwise personal injury may result. Instead,immediately turn off the power and contact your local dealerfor assistance.
3-30 Saja Operation Manual10/12/00Daily Operations Chapter3.fmCleaning the ROS sealed glass1. Open the top cover all the way to the back until it stops.Warning: Make sure the top cover is opened all the way to theback until it stops. (Also, when closing, slowly close thetop cover.) Important: If printouts still remain in the paper exit area, removethem before opening the top cover; otherwise paper jammay result.
Saja Operation Manual 3-3110/12/00Chapter3.fm Daily Operations2. Hold the EP cartridge as shown in the illustration and pull it out slowly.3. Use a dry cloth to clean the glass.4. Hold the EP cartridge as shown. Then (1) insert the projecting partson the cartridge into the guide channels of the printer, and (2) lowerthe cartridge into the printer.
3-32 Saja Operation Manual10/12/00Daily Operations Chapter3.fm5. Push the EP cartridge all the way in.Important: Make sure the cartridge is seated properly.6. Close the top cover. Press the center part of the top cover until it lockssecurely.Important: Make sure the top cover is properly locked. Otherwiseprint quality problems may occur.If the top cover cannot be closed, remove the EP car-tridge completely and reinsert it all the way into theprinter. Then try to close the top cover again.
Saja Operation Manual 3-3310/12/00Chapter3.fm Daily Operations3.7 Daily Maintenance At the end of the day, turn off the power as follows. 1. Check the indication to make sure the printer is not performing anytask. 2. Set the power switch on the right side of the printer to [ O ] to turn offthe printer. Important: If an error message is shown, please refer to “4.3 ErrorMessages”.
3-34 Saja Operation Manual10/12/00Daily Operations Chapter3.fm3.8 If the Printer is Not Used Over an Extended Period of Time Remove any paper from the front paper tray and cassette and store it in a location with low levels of dust and humidity. Caution: Before cleaning the printer or performing any other mainte-nance steps, be sure to turn the printer off and disconnectthe power cord from the AC outlet, to prevent the risk of elec-tric shock. 1. Check the indication to make sure the printer is not performing anytask. 2. Set the power switch on the right side of the printer to [ O ] to turn offthe printer. Then disconnect the power cord from the AC outlet. Important: If an error message is shown, please refer to “4.3 ErrorMessages”. 3. Disconnect the power cord from the AC connector on the AC outletand the printer. Warning: Never touch the power cord or plug with wet hands, toprevent the risk of electric shock. Caution: When disconnecting, always grasp the plug and do not pullat the cable. Damage to the cord can lead to fire and electricshock. PRINT RDY
Saja Operation Manual 3-3510/12/00Chapter3.fm Daily Operations4. Remove the paper from the front paper tray as well as the paper cas-sette, and store it in a location with low levels of dust and humidity. Reference: For detailed information on storage, please refer to“Appendix A Print Media”.
3-36 Saja Operation Manual10/12/00Daily Operations Chapter3.fm3.9 Checking the Power Cord Caution: Perform the following checks about once per month. Turn theprinter off before making the checks. If any problems aredetected, please contact your dealer or an authorized ser-vice station. Verify that the plug of the power cord is firmly plugged intothe AC outlet. Check the plug of the power cord for heat damage, rust, bentprongs or other damage. Verify that the plug and AC outlet are free of accumulateddust. Check the power cord for cracks, tear, abrasion or otherdamage.
Saja Operation Manual 3-3710/12/00Chapter3.fm Daily Operations3.10Relocating the Printer To move the printer, follow the procedures outlined here. Caution: • Caution:This printer is very heavy. The weight of the mainunit without paper cassette, consumables, and paper isabout 26kg. Never attempt to lift the printer by yourself. Theprinter should always be carried by two persons. • To carry the printer, grasp the four bottom corners from theright and left side, not the front (operation panel) and backside. Never try to lift the printer while holding any part otherthan the bottom corners. Otherwise there is a severe risk ofinjury if the printer is dropped. • When lifting the printer, correct posture is important to pre-vent back injuries. Note: Remove any options such as paper feeder and duplex print-ing unit before moving the printer. For instructions on how toremove the options, please refer to the respective section inthe appendix. To move the printer over long distances, reusethe shipping carton and other packing material.
3-38 Saja Operation Manual10/12/00Daily Operations Chapter3.fm1. Check the indication to make sure the printer is not performing anytask. 2. Set the power switch on the right side of the printer to [O] to turn offthe printer. Important: If an error message is shown, please refer to “4.3 ErrorMessages”. 3. Disconnect the power cord from the AC connector on the AC outletand the printer.Warning: Never touch the power cord or plug with wet hands, toprevent the risk of electric shock. Caution: When disconnecting, always grasp the plug and do not pullat the cable. Damage to the cord can lead to fire and electricshock. PRINT RDY
Saja Operation Manual 3-3910/12/00Chapter3.fm Daily Operations4. Take out the paper cassette from the printer, and remove any paperstill in the front paper tray. Note: If paper is loaded in the paper cassette, then remove thepaper and wrap it up. 5. Open the top cover all the way to the back until it stops. Warning: Make sure the top cover is opened all the way to theback until it stops. (Also, when closing, slowly close thetop cover.) Important: If printouts still remain in the paper exit area, removethem before opening the top cover; otherwise paper jammay result.Do not touch any parts inside the printer.
3-40 Saja Operation Manual10/12/00Daily Operations Chapter3.fm6. Hold the EP cartridge as shown in the illustration and pull it out slowly. Note: To prevent stains, place the cartridge on a surface cov-ered with some old newspaper. Important: If the printer is transported with the cartridge in place,toner may spill inside printer. Do not shake the removed EP cartridge, to preventtoner spills. Replace the removed toner cartridge in its aluminumbag or wrap it in thick cloth, to protect it from light. 7. Close the top cover.Press the center part of the top cover until it locks securely.Note: Close the paper stopper if it is open.
Saja Operation Manual 3-4110/12/00Chapter3.fm Daily Operations8. Together with a second person, lift and carry the printer to its newlocation. To move the printer over long distances, reuse the shippingcarton and other packing material. 9. Reinstall the printer at the new location. Reference: Follow the same procedures as described in “Chapter2Installation” .
3-42 Saja Operation Manual10/12/00Daily Operations Chapter3.fm
Chapter 4 Chapter 4 Chapter 4 Chapter 4 Troubleshooting Troubleshooting Troubleshooting Troubleshooting This chapter covers procedures to isolate and solve problems that mayoccur during use of the printer. 4.1 Power-On Problems ............................................4-24.2 Print Quality Problems .........................................4-34.3 Error Messages ...................................................4-74.4 Paper Jams ..........................................................4-94.5 Other Problems ..................................................4-37
4-2 Saja Operation Manual10/12/00Troubleshooting Chapter4.fm4.1 Power-On Problems This section describes problems that can occur when starting up theprinter. If the trouble still persists even after performing the checks listedbelow, turn the printer off, disconnect the power cord from the AC outlet,and contact your dealer or an authorized service station. Warning: Do not attempt to modify the printer in any way, to pre-vent the risk of fire or smoke generation. Caution: Before cleaning the printer or performing any other mainte-nance steps, be sure to turn the printer off and disconnectthe power cord from the AC outlet, to prevent the risk of electric shock. Description Possible Cause ActionThere is no power. The power switch is not turned on. (The switch is not set to [ I ].) Check the power switch. See “2.5 Turning the Printer On and Off”.The power cord is not prop-erly plugged into an AC outlet or into the AC con-nector on the rear side of the printer.Set the power switch to [ O ] (off) and then connect the power cord firmly. See “2.4 Connecting the Power Cord”. Voltage of the AC power is not correct.Verify that the AC outlet is rated for 100 V AC, 15 A.Power is frequently interrupted.The printer is malfunction-ing.Turn the printer off and dis-connect the power cord from the AC outlet. Then contact your dealer or an authorized service station.
Saja Operation Manual 4-310/12/00Chapter4.fm Troubleshooting 4.2 Print Quality Problems This section describes possible quality problems during printing. Gothrough the list below to find the condition that most resembles the prob-lem, and follow the recommended action. If the trouble persists, turn theprinter off and disconnect the power cord from the AC outlet. Then contactyour dealer or an authorized service station. Description Possible Cause ActionFaded print The print media is moist. Remove the moist media and load new, dry media. See “3.1 Replenishing Paper”.The EP cartridge is old or damaged.Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.Toner in the EP cartridge is low.Replace the EP cartridge.See “3.2 Replacing the EP Cartridge”.The ROS sealed grass is dirty.Clean the ROS sealed grass.See “3.6 Cleaning”. Black dots The print media is outside the recommended specifi-cations. Use the recommended print media.See “3.1 Replenishing Paper”.The EP cartridge is old or damaged.Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.Vertical black streaksThe EP cartridge is old or damaged.Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.
4-4 Saja Operation Manual10/12/00Troubleshooting Chapter4.fmDescription Possible Cause ActionRepetitive defects The paper path is dirty. Print out several blank sheets.The EP cartridge is old or damaged.Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.Character voids The print media is outside the recommended specifi-cations. Use the recommended print media. See “3.1 Replenishing Paper” and “Appendix A Print Media”. The EP cartridge is old or damaged.Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.Toner smears when rubbed The print media is moist. Remove the moist media and load new, dry media. See “3.1 Replenishing Paper”. The print media is outside the recommended specifi-cations.Use the recommended print media. See “3.1 Replenishing Paper” and “Appendix A Print Media”.The top cover not fully closed.Close the top cover prop-erly.Black page The EP cartridge is old or damaged.Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.The high-voltage power supply may be defective.Contact your dealer or an authorized service station.
Saja Operation Manual 4-510/12/00Chapter4.fm Troubleshooting Description Possible Cause ActionBlank page The sealing tape of the EP cartridge is not pulled out.Pull out the sealing tape. See “3.2 Replacing the EP Cartridge”.The printer feeds two or more sheets at a time.Avoid adding paper to a nearly full stack. See “3.1 Replenishing Paper”.The EP cartridge is old or damaged.Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.The toner in the EP car-tridge is low. Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.The high-voltage power supply may be defective.Contact your dealer or an authorized service station.Partial blanks The print media is moist. Remove the moist media and load new, dry media. See “3.1 Replenishing Paper”.The print media is outside the recommended specifi-cations.Use the recommended print media.See “3.1 Replenishing Paper” and “Appendix A Print Media”.The sealing tape of the EP cartridge is not fully pulled out.Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.Creased paper The print media is outside the recommended specifi-cations.Use the recommended print media. See “3.1 Replenishing Paper” and “Appendix A Print Media”.The print media is moist. Remove the moist media and load new, dry media. See “3.1 Replenishing Paper”.
4-6 Saja Operation Manual10/12/00Troubleshooting Chapter4.fmDescription Possible Cause ActionPlotted print The print media is outside the recommended specifi-cations.Use the recommended print media. See “3.1 Replenishing Paper” and “Appendix A Print Media”.The print media is moist. Remove the moist media and load new, dry media. See “3.1 Replenishing Paper”.The EP cartridge is old or damaged.Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.Vertical blanks The EP cartridge is not installed correctly.Remove the EP cartridge and reinstall it. See “2.2 Installing the EP Cartridge” and “3.2 Replac-ing the EP Cartridge”.The EP cartridge is old or damaged.Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.The ROS sealed grass is dirty.Clean the ROS sealed grass.See “3.6 Cleaning”. Blurred print The EP cartridge is old or damaged.Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.Bold print appears shadedThe EP cartridge is old or damaged.Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”.
Saja Operation Manual 4-710/12/00Chapter4.fm Troubleshooting 4.3 Error Messages The table below lists status codes, error messages, and any action youneed to take. Status CodeError Message Possible Cause and ActionE0E1, E2-1 E2-2, E3, E4E7, E8E0: PAPER JAM INSIDE HCFE1: PAPER JAM TRAY TO REGI.E2-1: PAPER JAM MISFEEDE2-2: PAPER JAM MISFEED DUPLEXE3: PAPER JAM REGI. TO FUSER.E4: PAPER JAM EXITE7: JAM DUPLEX PLEASE CLEAR JAME8: PAPER JAM HCSA paper jam has occurred inside the printer. Remove the jammed paper. See “4.4 Paper Jams” E5 TOP CVR OPEN PLEASE CLOSE CVRHCS CVR OPEN PLEASE CLOSE CVRHCF CVR OPEN PLEASE CLOSE CVRP HAND UNIT NOT IN POSITIONThe top/rear/HCS/HCF cover is open. Close the cover.Front paper tray is not in position.J3 EP CARTRIDGE NOT IN POSITIONINSTALL/RESEAT PRINT CARTRIDGEThe EP cartridge is not installed, or a wrong car-tridge is installed. Install the correct EP cartridge according to the specifica-tions.See “2.2 Installing the EP Cartridge”.C3 TRAY OUT INSTALL TRAY TRAY OUT INSTALL TRAY1 TRAY OUT INSTALL TRAY2 TRAY OUT INSTALL TRAY3HCF CARRIAGE NOT IN POSITIONThe selected cassette is not installed. Install the cassette.C5 ADD PAPER TO FRONT TRAY ADD PAPER TO CASSETTEADD PAPER TO TRAY1 ADD PAPER TO TRAY2 ADD PAPER TO TRAY3There is no paper in the front paper tray or in the selected cassette. Replenish paper. See “3.1 Replenishing Paper”. WRONG SIZE FOR DUPLEXWRONG SIZE FOR UPPER TRAYPaper of a non-supported size was inserted while the optional duplex print-ing unit or HCF unit is installed. Choose a sup-ported paper size. See “3.1 Replenishing Paper” and “Appendix A Print Media”.
4-8 Saja Operation Manual10/12/00Troubleshooting Chapter4.fmStatus CodeError Message Possible Cause and ActionU2 ROS FALL PWR OFF THEN ON ROS have occurred. Turn the printer off and then back on again. See “2.5 Turning the Printer On and Off”.U4 FUSER FAIL PWR OFF THEN ON There is a problem with the fuser. Turn the printer off and then back on again. See “2.5 Turning the Printer On and Off”.P1 PUSER PAUSE The host computer has sent a standby command. Cancel the standby com-mand.FAN ABNORMAL There is a problem with the cooling fan. Turn the printer off and then back on again. See “2.5 Turning the Printer On and Off”. TBD The print media is outside the recommended specifi-cations. Make sure to load the correct size of paper.
Saja Operation Manual 4-910/12/00Chapter4.fm Troubleshooting 4.4 Paper Jams When paper gets jammed inside the printer, printing stops and a statuscode indicating the position of the jam appears on the display. Status Code Paper Jam LocationE0 At the HCF unitE1 Near the EP cartridgeE2 Between the paper feed section (front paper tray or cassette) and the EP cartridgeE3 Between the EP cartridge and the fuser unit E4 At the paper exit slot E7 At the Duplex Printing UnitE8 At the HCS unitPaper feedercassettes*optionHCS unit*optionE3E8E7E2-1Duplexprinting unit*optionE1E4E2-2E0
4-10 Saja Operation Manual10/12/00Troubleshooting Chapter4.fmTypical causes of paper jams The most common causes of paper jams are: • The printer is not placed on a level surface. • The print media does not conform to the specifications. • The paper is not loaded correctly in the front paper tray or the cassette. • The paper is wrinkled or curled. • The paper guide is not set correctly.Caution: • If paper is jammed in a hard to reach or hard to see loca-tion in the printer, do not try to remove it by force. Contactyour dealer or an authorized service station. • When removing jammed paper, make sure that no paperscraps or paper dust remain in the printer. Paper remnantsin the printer can become a fire hazard. If paper cannot beremoved or is tightly wound around the heater or a roller,do not try to remove it by force. Contact your dealer or anauthorized service station. Important: Remove jammed paper slowly and carefully, to prevent tear-ing the paper. Handling Precautions Caution: Never touch the heater area (where a label indicating hightemperature is located), or else burns may result. If paper isjammed at the heater or roller area, do not remove the paperby force; otherwise personal injury may result. Instead,immediately turn off the power and contact your local dealerfor assistance.
Saja Operation Manual 4-1110/12/00Chapter4.fm Troubleshooting

Navigation menu