Firetide 4200-1 Hotpoint 4200 Access Point, FWB-102 and FWB-105 User Manual Part 4

Firetide Inc. Hotpoint 4200 Access Point, FWB-102 and FWB-105 Part 4

User Manual Part 4

36 HotPoint FWC 2050 & Access Point User Guide February 2011
Upgrade
Upgrade FWC2050 Firmware
You can install a new version of the FWC2050 software using the Firmware Upgrade page. You have a choice of three methods. You can
use a local le, or FTP or TFTP to access a remote le.
You can also set the upgrade to occur immediately, or at a scheduled time.
Go to the Firetide Web site (www.Firetide.com) customer service downloads section to get new versions of the FWC2050 software.
Includes AP rmware.
IMPORTANT! Once you click Upload do NOT interrupt the process of sending the software to the FWC2050 and restarting the
FWC2050.
Firetide - Reliable Connectivity Anywhere 37 February 2011
Backup/Restore
Backup: Allows you to save the settings of the FWC2050 to a le.
Restore: Congures the FWC2050 to the settings previously saved.
Reboot/Reset
Both Controllers and Access Points can be rebooted or reset to factory parameters.
Remote Management
Session Timeout
You can specify a time period for automatic disconnect if the management connection remains idle.
38 HotPoint FWC 2050 & Access Point User Guide February 2011
Logs & Alerts
Numerous Log Types are available.
System Alerts Log
Shows logged events. The results can be ltered.
RF Events Log
Shows logged RF events.
Firetide - Reliable Connectivity Anywhere 39 February 2011
Load Balancing
Shows occurrences of load balancing among APs.
Rate Limit Events
Shows occurrences of rate-limit events on clients using excess bandwidth.
40 HotPoint FWC 2050 & Access Point User Guide February 2011
Saving Logs
Logs from individual APs and the FWC2050 Controller can be saved.
AP Logs
Select an AP to save a log of events associated with it. You will be prompted to enter a le name and select a location.
System Logs
You will be prompted to enter a le name and select a location.
Firetide - Reliable Connectivity Anywhere 41 February 2011
Planning Coverage
The FWC2050 can analyze coverage of your access points. Select a group of access points and use the sliders to specify the minimum
acceptable coverage quality
The analysis will tell you how many additional access points you need to provide hte specied coverage. It will also show you a map
of suggested locations. In some cases, coverage gaps can be xed by moving access points.
42 HotPoint FWC 2050 & Access Point User Guide February 2011
Model Use
4100 Indoor, Worldwide, 2.4/4.9/5 GHz
4200 Outdoor, Worldwide, 2.4/4.9/5 GHz
5100 Indoor, Worldwide. Radio 1: 2.4, Radio 2: 5 GHz
5200 Outdoor, Worldwide, Radio 1: 2.4, Radio 2: 5 GHz
Bands Frequency (GHz) Restrictions
802.11a
802.11n
(5100/5200 only)
5.15-5.25
5.25-5.35
5.725-5.825
Indoor use only
4.9-5.090
4.94-4.990
Japan only
US Public Safety
5.470-5.725 ETSI 301.893, U-NII
802.11b/g
802.11n
(5100/5200 only)
2.412-2.484
Bands (GHz) Max TX Power
802.11a 5.725-5.825 UNII-3
802.11n (5100/5200 only)
5.470-5.735 UNII
5.25-5.36 UNII-2
5.15-5.25 UNII-1
20 dBm
20 dBm
20 dBm
17 dBm
802.11b 20 dBm
802.11g
802.11n (5100/5200 only)
20 dBm
20 dBm
Supported Data Rates & Standards
• 802.11a 6/9/12/18/24/36/48/54Mbps
• 802.11a Capable of switching to 1⁄4 and 1⁄2 rates for 4.940 –
4.990 GHz Public Safety Band
• 802.11b 1/2/5.5/11Mbps
• 802.11g 6/9/12/18/24/36/48/54Mbps
• 802.11n (5100/5200 only)
6.5/13/19.5/26/65/130 (20MHz LGB)
7.2/14.4/21.7/28.9/72.2/144 (20MHz SGB)
13.5/27/40.5/54/135/270 (40MHz LGB)
15/30/45/60/150/300 (40MHz SGB)
• Network Standards: IEEE 802.11a/b/d/g/e/f/h/i/n
• Dynamic Frequency Selection (DFS) capable in conjunction with
Firetide Software application (5100/5200 only)
• Security: WPA; 64/128/256 w/TKIP, AES
Appendix A Access Point Specications
Common Specications
Environmental
• Humidity (non-condensing): 10% to 90%
• Storage humidity (non-condensing): 5% to 95%
• Maximum altitude 15,000 feet (4600 meters)Networking
• Up to 16 SSIDs (8 groups, 8 proles) per HotPoint
• Up to 16 independent VLANs
Security, Authentication and Encryption
• 802.11i, WPA2
• 40-bit, 104-bit WEP keys
• 802.1x, RADIUS authentication
• SSID suppression
• MAC-address access control
Management and Conguration
• Integrated mesh and access management
• Multiple user interface options:
• Centralized management via HotView Pro
• Built-in web-based management
• Command line interface (CLI)
• Remote rmware upgrade
• Auto AP discovery
• Physical AP grouping
Hot Spot Services
• Virtual AP grouping
• User-based rate limiting
• Intercell/intracell blocking
• Captive portal management
• Walled garden
• Client-based policy management
Client Access Features
• Up to 128 concurrent users simultaneously per HotPoint
• L2 Fast Roam and L3 seamless mobility with controller
• Fast handoff enabled
• 802.11e (WMM) (Quality of Service)
• Auto conguration and image download
Warranty
• Hardware: one year limited warranty
• Software: 90 days limited warranty
Firetide - Reliable Connectivity Anywhere 43 February 2011
4000 Series Common Specication
Bands (GHz) Max TX Power
802.11a, 5.725-5.825 UNII-3
5.470-5.735 UNII
5.25-5.36 M UNII-2
5.15-5.25 UNII-1
26dBm/6-24Mbps
26dBm/36Mbps
24dBm/48Mbps
23dBm/54Mbps
23 dBm/6-54 Mbps
23 dBm/6-54 Mbps
17 dBm/6-54 Mbps
802.11b 24 dBm/all rates
802.11g 26dBm/6-24Mbps
26dBm/36Mbps
25dBm/48Mbps
24dBm/54Mbps
Model 4100 Indoor Unit Specications
Enclosure
• Plastic enclosure.
• Two RP-SMA antennas, 1 pair of 5 dBi 2.4 GHz omnis.
• One DC power connector.
• One RJ-45 Ethernet connector, CSMA/CD 10/100 autosense.
• System indicator LEDs: power, status.
• Weight: 10 oz. (270 g).
• Dimensions: 6” x 4.75” x 1” (150 x 120 x 25 mm).
Power
• DC Input: 11-16 VDC, 0.7 A at 12 VDC.
• AC power adapter: 100-240 VAC, 50/60 Hz input; 12 VDC, 1.5A
rated output.
Environmental
• Operating temperature: 0º C to +60ºC.
• Storage temperature: -40º C to +70º C.
Model 4200 Outdoor Unit Specications
Enclosure
• Cast aluminum NEMA-4X/IP66 enclosure.
• One built-in antenna, one N-type antenna connector for option-
al antenna.
• One Ethernet, CSMA/CD 10/100 autosense, 802.3af PoE
• System indicator LEDs (power, status, align).
• Weight: 2 lbs (0.9 Kg) without bracket.
• Dimensions: 7.8” x 8.3” x 2.4” (195 x 210 x 60 mm).
• Bracket for pole and wall mounting.
• One weatherized Ethernet cable with watertight RJ-45 coupling.
Power
• Unit power is via 802.3af Power-over-Ethernet.
• PoE PSE module: AC Input 90-240 VAC, 50-60 Hz, 0.15A.
• Unit power dissipation < 9W.
Environmental
• Operating temperature: -40º C to +60ºC.
• Storage temperature: -40º C to +70º C.
5000 Series Common Specications
Bands (GHz) Max TX Power
802.11a 5.725-5.825 UNII-3
802.11n
5.470-5.735 UNII
5.25-5.36 UNII-2
5.15-5.25 UNII-1
20 dBm
20 dBm
20 dBm
17 dBm
802.11b 20 dBm
802.11g
802.11n
20 dBm
20 dBm
Model 5100 Indoor Unit Specications
Network Ports
• 10/100/1000 Mbps Ethernet port
• PoE PD on Port 1
• IEEE 802.3, 802.3u compliant
• CSMA/CD 10/100/1000 autosense
Enclosure
• Plenum-rated metal enclosure
• Six RP-SMA antenna connectors
• One DC power connector, 12 VDC ±15%, 3 A
• One Ethernet connector
• Weight: 0.9 lbs (.4 Kg)
• Dimensions: 7.3” x 6.8” x 1.4” (182 x 170 x 35 mm)
Environmental Specications
• Operating temperature: 0º C to +60ºC
• Storage temperature: -20º C to +70º C
Included Accessories
• AC power adapter
• 3 2.4 GHz, 3 4.9-5.8 GHz 3 dBi indoor omni staging antennas
Model 5200 Outdoor Unit Specications
Network Port
• One 10/100/1000 Mbps Ethernet with weatherproof connector
• IEEE 802.3, 802.3u compliant
• CSMA/CD 10/100/1000 autosense
Enclosure
• Cast aluminum NEMA-4X/IP66 enclosure
• Six N-type antenna connectors
• Weatherproof 48VDC power connector
• Weight: 3.75 lbs (1.7 Kg) with bracket
• Dimensions: 8.2” x 8.6” x 2” (205 x 214 x 100 mm)
Environmental Specications
• Operating temperature: -40º C to +60ºC
• Storage temperature: -40º C to +85º C
Included Accessories
• Bracket for pole and wall mounting
• AC power adapter
• 3 2.4 GHz, 3 4.9-5.8 GHz 3 dBi indoor omni staging antennas
44 HotPoint FWC 2050 & Access Point User Guide February 2011
Appendix B FWC2050 Specications
Physical Specications • Four GigE 10/100/1000 Mbps Ethernet ports with LEDs
• IEEE 802.3, 802.3u compliant
• CSMA/CD 10/100 autosense
Network Ports Enclosure • LEDs (power, 2.4 GHz, 5 GHz)
• Reset button (recessed) • Weight: 2 lb 14 oz (1.3 kg)
• Dimensions 9.4” X 5.9” X 1.6”
Power • DC Input: 12 VDC, 2.5 A
• Port 1: IEEE 802.3at compliant PoE
• External power supply: 100–240 VAC, 50/60 Hz
Environment Specications • Operating temperature: 0°C to +60°C
• Storage temperature: -20°C to +70°C
• Humidity (non-condensing): 10% to 90%
• Storage humidity (non-condensing): 5% to 95%
• Maximum altitude 15,000 feet (4600 meters)
Included Accessories • AC power adapter with cord (non-North America power cord is separate orderable item)
• Bracket for Rack Mounting
Appendix C Reset Procedure
Firetide Access Points may be reset to factory parameters. This is useful when returning a unit from eld service or in recovering a
unit you cannot communicate with. To reset a unit, apply power and wait for the unit to fully boot. This takes 60 to 90 seconds. Use
a paperclip to press and hold the reset button for 15 seconds. Wait for the units to reboot before removing power. For outdoor units,
remove the small cover from the reset switch and activate the reset button.
Firetide - Reliable Connectivity Anywhere 45 February 2011
Appendix D Regulatory Notices
FCC Part 15 Note
These devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference. This equipment generates, uses and can radi-
ate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure
To ensure compliance with the FCC’s RF exposure limits, the antenna used for this transmitter must be installed to provide a separation
distance of at least 20 cm for models 4100 and 5100, 40 cm for model 5200, and 120 cm for model 4200, from all persons and must
not be co-located or operated in conjunction with any other antenna or transmitter. Installers and users must follow these installation
instructions.
Modications
Any modications made to this device that are not approved by Firetide, Inc. may void the authority granted to the user by the FCC
to operate this equipment.
Installation
Antenna(s) for the Model 5200 outdoor unit must be installed by a qualied professional. Operation of the unit with non- approved
antennas is a violation of U.S. FCC Rules, Part 15.203(c), Code of Federal Regulations, Title 47.
Canadian Compliance Statement
This Class A Digital apparatus meets all the requirements of the Cana-
dian Interference-Causing Equipment Regulations.
Cet appareil numerique de la classe A respecte les exigences du Reglement
sur le material broilleur du Canada.
The device for operation in the band 5150-5250 MHz is only for
indoor use to reduce the potential for harmful interference to co-
channel mobile satellite systems.
L’artice pour l’opération dans la bande 5150-5250 MHz est seulement pour
l’utilisation en salle pour réduire le potentiel pour l’interférence malfai-
sante au radiotéléphone de co-canal les systèmes satellites.
The maximum antenna gain permitted for devices in the bands 5250-
5350 MHz and 5470-5725 MHz shall comply with the EIRP limit.
l’augmentation d’antenne maximum permise pour les artices dans les
bandes 5250-5350 MHz et 5470-5725 MHz se pliera à la limite d’e.i.r.p.
The maximum antenna gain permitted for devices in the band 5725-
5825 MHz shall comply with the EIRP limit specied for point-to-
point and non point-to-point operation as appropriate.
l’augmentation d’antenne maximum permise pour les artices dans la
bande 5725-5825 MHz se pliera aux limites d’e.i.r.p. spéciées pour le
point-à-point et non l’opération de point-à-point comme appropriées.
Firetide 5100 and 5200 devices are certied to the requirements of
RSS-210 for 2.4 GHz spread spectrum devices. The use of this device in
a system operating either partially or completely outdoors may require
the user to obtain a license for the system according to the Canadian
regulations. For further information, contact your local Industry Canada
ofce.
Dispositifs Firetide 5100 et 5200 sont certiés selon les exigences du CNR-
210 pour les périphériques 2,4 GHz à étalement de spectre. L’utilisation de
ce dispositif dans un système d’exploitation, partiellement ou complète-
ment à l’extérieur peut obliger l’utilisateur à obtenir une licence pour le
système en fonction de la réglementation canadienne. Pour de plus amples
renseignements, communiquez avec votre bureau d’Industrie Canada.
NCC Statement
一、經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
二、低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前項合法通信，指依電信法規定作業之無線電通信。
低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設 備之干擾。
46 HotPoint FWC 2050 & Access Point User Guide February 2011
Appendix E Limited End User Product Warranty
Pursuant to all provisions described herein, Firetide hardware
products and Firetide antennas are warranted for one (1) year
from the date of purchase against defects in the build materi-
als and workmanship. Firetide does not warrant that the Prod-
ucts will meet any requirements or specications of any End User
Customer. This warranty applies to the entire Firetide product,
including the AC power adapter.
Pursuant to all provisions described herein, Firetide software
products are warranted for ninety (90) days from the date of pur-
chase against defects in the build materials and workmanship.
Firetide also warrants that the Software will materially conform
to the documentation supplied by Firetide with the Software. In
the event that the Software fails to materially conform to the
documentation and an authorized Firetide reseller is notied in
writing of such failure within the warranty period, Firetide or
its reseller shall use commercially reasonable efforts to promptly
correct the nonconformity. Firetide does not warrant that the use
of the Software will be uninterrupted or error free.
The above warranties are void if the alleged defect cannot be
veried by Firetide or if, as determined by Firetide, the product
failure was due to tampering, abuse, misuse, accident, shipping,
handling, or storage; or if the product has been installed, used,
or maintained in a manner not described in the product user
manual; or if the product has been altered in any way; or if prod-
uct serialization has been altered. Any attempt to disassemble
or repair the product by anyone other than Firetide immediately
voids this warranty.
This warranty applies only to the original End User purchaser of
the product and may not be transferred to any other individual
or entity.
The foregoing are the exclusive warranties applicable to the
product including the software, and the exclusive remedy for
defects in the product. Firetide disclaims all other warran-
ties, whether express, implied, statutory or otherwise, in-
cluding but not limited to implied warranties of merchant-
ability, non-infringement or tness for a particular purpose.
Some laws do not allow the exclusion of implied warranties
so to that extent this limitation may not apply to you.
In no event will Firetide be liable for any special, incidental, con-
sequential, punitive or indirect damages whatsoever (including,
without limitation, damages for loss of prots, business interrup-
tion, loss of information, or other pecuniary loss) arising out of
the use or inability to use the product or the performance, inter-
ruption or failure of the product, irrespective of the cause of ac-
tion, even if Firetide has been advised of the possibility of such
damages. Firetide’s cumulative liability for all claims arising out
of or in connection with this warranty will not exceed the amount
paid by the original End User purchaser to purchase the product.
The amounts payable for the product are based in part on these
limitations and these limitations shall apply notwithstanding the
failure of essential purpose of any remedy. Some jurisdictions do
not allow the exclusion or limitation of incidental or consequen-
tial damages, so to that extent the above limitations or exclu-
sions may not apply to you.
By using the product the original End User purchaser agrees to
and is bound by these terms and conditions.
In the event that a product fails to meet this warranty and
Firetide’s authorized reseller is notied in writing of such failure
within the warranty period, Firetide shall, at its own discretion,
either repair the product or replace it with the same or a func-
tionally-equivalent product free of charge. Replacement products
may contain refurbished materials in whole or in part. Firetide
will honor this warranty provided the product is returned through
an authorized Firetide reseller or dealer with shipping charges
prepaid, along with a proof of purchase describing the origi-
nal purchase date and product serial numbers if applicable. The
authorized reseller must acquire a Return Materials Authoriza-
tion (RMA) number from Firetide prior to returning any product.
Firetide does not accept shipments of defective products without
shipping charges prepaid.
Please contact your Firetide dealer for instructions on returning
defective or damaged products for repair or replacement. Do not
return products to Firetide, Inc. Please keep all original packag-
ing materials in the event they are needed to return the product
for servicing.
Firetide, Inc.
140 Knowles Avenue
Los Gatos, CA 95032 USA
Copyright Notice: ©2010 Firetide, Inc. All rights reserved. Trade-
marks: Firetide, the Firetide logo, Instant Mesh Networks, Hot-
Port, HotPoint, and HotClient are trademarks of Firetide, Inc. All
other trademarks are the property of their respective owners.

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