Food Automation Service Techniques XWIRE-DIRECT Food quality & supply chain monitor equipment. User Manual Letter Size

Food Automation - Service Techniques, Inc. Food quality & supply chain monitor equipment. Letter Size

User manual

Installation Guide24/7 Toll-Free Technical Support1-866-840-4271(from the U.S., Canada and the Caribbean)Direct, Inc.www.MySCK.comSAVE these instructionsfor future reference.SmartDirect 2TM
2© 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.comNOTICESSCK Direct, Inc. is not liable for any use of product notin accordance with SCK Direct, Inc.’s installation andoperation instructions.CLEANINGUsing a clean damp cloth, wipe down theSmartDirect 2 when necessary using a commercialquality foodservice-approved detergent. DO NOTIMMERSE.NEVER use chemical or abrasive cleaners on theSmartDirect 2.TOOLS REQUIRED FOR INSTALLATIONDrill Bit: 3/16” if using wall anchors; #50 ifinstalling into metalHammerPhillips ScrewdriversTOOLS REQUIRED FORTIER 2 PROGRAMMINGLaptop running Microsoft Windows XP/2000USB CableINCLUDED PARTSPlease confirm that these parts have shipped withyour order:231-60243-01 (GPRS) or 231-60243-03 (Ethernet)version229-51363 Installation Manual229-51364 MAC ID Form213-50642 Mounting Kit213-50759-01 Power Supply Mounting Kit127-66578 Cable for Ethernet Version, 10 footIf anything is missing, please call 1-866-840-4271(8:00 a.m. - 5:00 p.m. EST).BEFORE YOU INSTALLThe SmartDirect 2TM unit should be installed beforeinstalling your SCK SmartSensor(s) (if applicable).Changes or modifications not expresslyapproved by SCK Direct, Inc. could voidthe user's authority to operate the equip-ment.NOTE: This equipment has been tested and found tocomply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection againstharmful interference in a residential installation. Thisequipment generates, uses and can radiate radio fre-quency energy and, if not installed and used inaccordance with the instructions, may cause harmfulinterference to radio communications. However,there is no guarantee that interference will not occurin a particular installation. If this equipment doescause harmful interference to radio or televisionreception, which can be determined by turning theequipment off and on, the user is encouraged to tryto correct the interference by one or more of the fol-lowing measures:Reorient or relocate the receivingantenna.Increase the separation between the equipmentand receiver.Connect the equipment into an outlet on a cir-cuit different from that to which the receiver isconnected.Consult the dealer for help.SmartDirect 2TM Direct, Inc.POWER SUPPLY213-50759-01POWER CORD OPTIONS126-10028: Power Cord U.S.126-10029: Power Cord Euro, Round126-10030: Power Cord UK, Flat
3© 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.comINSTALLATIONLocation1. There should be a power outlet within 8 feet ofthe mounting location. If using the EthernetSmartDirect 2, you will also need Ethernet cablesthat are long enough to reach the SmartDirect 2from your connection. A10-foot Ethernet cable issupplied.2. Find an open and easily accessible area to mountthe SmartDirect 2 for the best reception.If using the GPRS version, screw on and open theantenna. If using the Ethernet version, go to thenext step.Mounting the SmartDirect 21. Once you have chosen a location, use the tem-plate guide included with this manual and markthe locations of the (4) mounting holes. Again,view the tentative positioning and ensure thereare no location problems.2a. Drill the (4) holes with the appropriate drill bit, asdefined in Tools Required. If using the four (4)supplied wall anchors, tap them in using a ham-mer. If not using the wall anchors screw in thescrews leaving the screw backed off enough toslide on the SmartDirect 2. Then tighten downthe screws.2b. If holes cannot be drilled, use the suppliedVelcro. Before mounting, clean the surface withthe supplied alcohol pad. Adhere two pieces ofthe Velcro to the back of the SmartDirect 2 andthen two pieces to the mounting surface. Pressthe SmartDirect 2 firmly against the mountingsurface and verify it is secure.Mounting the Power Supply Kit(part number 213-50759-01)Once the SmartDirect 2 is installed, the power supplyshould be mounted.1. With the supplied alcohol pad, clean the desiredmounting surface and the one side of the powersupply to which you will be applying the Velcro.2. Adhere the Velcro to the mounting surface andthe power supply.3. Press the Velcro side of the power supply firmlyto the Velcro on the mounting surface.4. Verify the power supply is mounted securely.Powering Up and Connecting1. Insert the power cord into the supplied powersupply. Then plug the power supply into theSmartDirect 2. Plug the power cord into the out-let. Turn the power switch to the ON position.NOTE: ONCE THE POWER SUPPLY IS PLUGGEDINTO THE SMART DIRECT 2 UNIT, WRAP THECORD AROUND THE BUILT IN STRAIN RELIEF.2. At this time if you are using an EthernetSmartDirect 2, plug your Ethernet cable into theport. If you have a GPRS version go to the nextstep.3. When unit is powered up, check the power/sta-tus LED indicator sequence against the charts onthe next page.4. Install all other wired and wireless devices.5. Call the SCK Helpdesk at 1-866-840-4271 (8:00a.m. to 5:00 p.m. EST) to confirm your system isup and running.INSTALL IN AN EASILY ACCESSIBLE LOCATION WHEREEMPLOYEES CAN ACCESS TO REBOOT THE EQUIPMENTIF NECESSARY. INSTALLING IN HARD TO REACHPLACES (FOR EXAMPLE: ABOVE CEILING TILES) IS NOTRECOMMENDED.installation guide
4© 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.comSmartDirect 2TM Direct, Inc.Status LED ChartSignal LEDsTroubleshooting / LED CodesLED Action DescriptionStrobe effect using all LEDs Device is scanning the channels for available networksAll LEDs blink on and offsimultaneously every500msDevice has detected a multiple SCKaddress conflict and is waiting for resolution (currently participating as address 30)All LEDs blink in two short bursts followed by onesecond of off timeThe device is connected to network but not to a FAST control communicatingSCK.LEDs alternate being lit in sequence for a period of time.A diagnostic command was issued to this device to blink the LEDs in a recognizable pattern for a set amount of time.Bars Link QualityNONE (0) No signal or No messages receivedONE (1) Moderate signalTWO (2) Good signalTHREE (3) Excellent signalSignal Strength IndicatorINDICATOR CHARTSLED Color LED Blink Rate DescriptionRED Solid On Device is connected asa routerRED SlowDevice is waiting fordata from its parentnodeRED Very FastDevice is communicat-ing with anotherdevice as arouter. Signal barsshould exist.GREEN Solid On Device is connected asa coordinatorGREEN Very FastDevice is communicat-ing with anotherdevice as a coordina-tor. Signal bars shouldexist.ORANGE 2 sec ON,2 sec OFFDevice cannot commu-nicate with the SCKdevice after alreadyconnecting to the wire-less network.ORANGE Very Fast Device is initializing.
5© 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.cominstallation guideLED IndicatorsPower / Status LEDTX / RX LEDSPECIAL LED OPERATIONIf all LED lights are flashing rapidly on and off togeth-er, there is a problem with the external RAM. Pleaseconsult manufacturer.
6© 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.comSmartDirect 2TM Direct, Inc.This page left intentionally blank.
7© 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.comMOUNTING TEMPLATEUse this template as a guide to install the wall mount for your SmartDirect 2. Drawing is to scale.installation guide
8© 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.comSmartDirect 2TMThis page left intentionally blank.Direct, Inc.
9© 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.com6. Set the port setting to:Bits per second = 57600Databits = 8Parity = NoneStop Bits = 1Flow Control = NoneThen click OK.7. Click OK, Your Hyper Terminal screen will now beshown.8. Click on the PROPERTIES Icon, then SETTINGS,then click ASCII setup.SETTING UP COMPUTER TO CHANGEPARAMETERS USING HYPER TERMINAL:EXAMPLE (WINDOWS 2000/XP)1. Click on START.2. Go to PROGRAMS, then to ACCESSORIES, thenCOMMUNICATIONS.3. Click on HYPERTERMINAL.4. Name the connection SmartDirect 2 and choosean icon.5. Choose the Com port that the USB is pluggedinto on your computer.installation guideSTEPS ON THE FOLLOWING 3 PAGES SHOULD BE PERFORMED BY AUTHORIZED USERS ONLY.
10 © 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.comcontinued...9. Check off, Send Lines ends with line feeds, Echotyped characters locally boxes. Then click OK. Onthe Properties screen click OK. Click on Call but-ton Icon.10. Below is a list of commands that can be used tochange the Parameters on the SmartDirect 2:Configurable on the SmartDirect 2:- Unique ID (supplied by manufacturer)- Modem IP address (supplied by customer on sitesurvey)- Gateway IP address (supplied by customer onsite survey)- Net mask IP address- DNS server1 IP address (supplied by customer onsite survey)- DNS server2 IP address (supplied by customer onsite survey)- TCP server IP address (supplied by SCK)- TCP server port (supplied by SCK)- TCP server ID (Not used at this time)- TCP server password (Not used at this time)-Network server name is used for GPRS version(installed at factory)-Network ID is used for GPRS version (installed atfactory)- Network password is used for GPRS version(installed at factory)- ISP provider number is used for GPRS version(installed at factory)- Modem type (GPRS or Ethernet)- Connection interval (Minimum time betweenconnections to the server.)- Silence timeout (Maximum time between trans-actions.)- Retry timeout: (Minimum time delay betweencommand retries.)- Mode (configure or initialize or shutdown)i. Configure: Device must be put into thismode to change parameters.ii. Initialize: Initialize the modem with savedparameters.iii. Shutdown: prepare the device for poweringoff.- Battery power (on or off)i. On: Device uses the battery when line poweris removed.ii. Off: Device does not use the battery.- Reload defaults (Factory default settings willbe restored)These parameters may be configured over the serialconnection locally using the following commands:set:[parameter]=[value]used to change aparameterget:[parameter] used to return a parametervaluesend:[string to send]used to send commandsdirectly to the socket modemreport ‡provides a dump of system settings andinformation[parameter] = configurable parameter name[value] = a string representing the new value.(example “172.168.1.1”)To reload factory defaults the user shall use the “set:”command format with the exception that the“=[value]” will be omitted.The report and get commands may be used at any-time.In order to change a parameter, the device shall firstbe placed into configuration mode (set:mode=con-figure) which will go into effect when the device isnot currently connected to the host (i.e. the device isidle or in error modes). Once in configuration mode,the “set” commands shall be used to change parame-ters.To return to normal operation and load all of thechanges, the mode shall be changed to initialization(set:mode=initialize) by the user. The modem shallbe reloaded using the new parameters.SmartDirect 2TM Direct, Inc.
11© 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.comGPRS VERSION—PRE-INSTALLED ATFACTORYIf using a GPRS version of SmartDirect 2:The following settings should already be configured:Check your report. If settings are already correct, skipthis step. These settings are configured at the factory.If the settings are incorrect, call the SCK helpdesk toget the correct settings. Every unit uses different set-tings.1. Type in set:modem type=GPRS then Enter.2. Type in set:tcp server ip address= call SCKhelpdesk for info, if necessary.3. Type in set:tcp server port= call SCK helpdesk forinfo, if necessary.4. Type in set:network server name= call SCKhelpdesk for info, if necessary.5. Type in set:network id= call SCK helpdesk forinfo, if necessary.6. Type in set:network password= call SCK helpdeskfor info, if necessary.Once the SmartDirect 2 is configured, the unit willthen need to be initialized.1. Type in set:mode=initialize then enter.2. Check the setting by running another report.3. Type in REPORT then enter. All your settingsshould now be configured.4. Exit out of the set up.TIER 2 PROGRAMMING:1. Type in REPORT then press Enter. The screen willshow all the current settings in the SmartDirect 2.NOTE: AFTER YOU PRESS ENTER YOU SHOULD GETA RESPONSE OF OK.Using your site survey information set the followingsettings.TO SET UP THE CONFIGURATION(FOR BOTH VERSIONS):1. Type in set:mode=configureETHERNET VERSION1. Type in set:modem ip address=XXX.XX.X.X (youraddress here) then enter.2. Type in set:gateway ip address=XXX.XX.X.X (youraddress here) then enter.3. Type in set:dns server1 ipaddress=XXX.XXX.XXX.X (your address here) thenenter.4. Type in set:dns server2 ipaddress=XXX.XXX.XXX.X (your address here) thenenter.The following settings should already be configured:Check your report. If settings are already correct, skipthis step. These settings are configured at the factory.If the settings are incorrect, call the SCK helpdesk toobtain the correct settings. Every unit uses differentsettings.1. Type in set:modem type=Ethernet then Enter.2. Type in set:tcp server ip address= call SCKhelpdesk for info, if necessary.3. Type in set:tcp server port= call SCK helpdesk forinfo, if necessary.installation guide
Direct, Inc.Thank You for ChoosingSCK Direct, Inc!SCK Direct, Inc.905 Honeyspot RoadStratford, CT 06615 USA+1 203.377.4174 voice+1 203.377.8187 fax1.866.840.4271 toll-free sales & helpdeskwww.MySCK.com; info@mysck.com229-51363 Rev. C© 2007-2009 SCK Direct, Inc.Printed in the USA06FEB2009TroubleshootingShould you experience problems installing your SCK Xwire prod-ucts, or any aspect of your SCK Direct, Inc. services, please contactthe SCK HelpDesk toll-free at 1.866.840.4271.Optional SCK System ComponentsSCK has a variety of optional accessories to help you completeyour kitchen automation:SCK Kitchen Advisor Information ServerSCK Remote Input DeviceSCK KSM Kitchen Status MonitorSCK-Enabled Appliance ControllersSCK Wireless (XwireTM) Appliance InterfaceSCK Wireless (XwireTM) Temperature/Door SmartSensorTMSCK Wireless (XwireTM) SmartGatewaySCK Wired BackboneFor additional information on any of these accessories, or torequest Technical Specification Sheets, please contact your SCKRepresentative or contact SCK Customer Support toll-free at1-866-840-4271 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST).This document contains confidential information. The dissemina-tion, publication, copying, or duplication of this document or thesoftware described herein without prior written authorization isstrictly prohibited.Specifications subject to change without notice.(FAST.)® is a registered trademark of Food Automation - ServiceTechniques, Inc.Smart Commercial Kitchen and SCK are registered trademarks ofTechnology Licensing Corporation.SCK Direct, Inc. products are covered under U.S. and foreignpatents, plus patents pending.WARRANTYSCK Direct, Inc. warrants all new Xwire hardware for 1 year from thedate of purchase. SCK Direct, Inc. warrants all other items for a peri-od of 90 days unless otherwise stated at the time of purchase.

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