Food Automation Service Techniques XWIRE-DIRECT Food quality & supply chain monitor equipment. User Manual Letter Size

Food Automation - Service Techniques, Inc. Food quality & supply chain monitor equipment. Letter Size

User manual

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Date Submitted2011-11-17 00:00:00
Date Available2012-05-15 00:00:00
Creation Date2009-02-09 14:10:48
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Direct, Inc.
Installation Guide
SmartDirect 2TM
SAVE these instructions
for future reference.
24/7 Toll-Free Technical Support
1-866-840-4271
www.MySCK.com
(from the U.S., Canada and the Caribbean)
SmartDirect 2
TM
Direct, Inc.
NOTICES
BEFORE YOU INSTALL
SCK Direct, Inc. is not liable for any use of product not
in accordance with SCK Direct, Inc.’s installation and
operation instructions.
The SmartDirect 2 unit should be installed before
installing your SCK SmartSensor(s) (if applicable).
CLEANING
Using a clean damp cloth, wipe down the
SmartDirect 2 when necessary using a commercial
quality foodservice-approved detergent. DO NOT
IMMERSE.
NEVER use chemical or abrasive cleaners on the
SmartDirect 2.
TOOLS REQUIRED FOR INSTALLATION
 Drill Bit: 3/16” if using wall anchors; #50 if
installing into metal
 Hammer
 Phillips Screwdrivers
TOOLS REQUIRED FOR
TIER 2 PROGRAMMING
 Laptop running Microsoft Windows XP/2000
 USB Cable
INCLUDED PARTS
Please confirm that these parts have shipped with
your order:
 231-60243-01 (GPRS) or 231-60243-03 (Ethernet)
version
 229-51363 Installation Manual
 229-51364 MAC ID Form
 213-50642 Mounting Kit
 213-50759-01 Power Supply Mounting Kit
 127-66578 Cable for Ethernet Version, 10 foot
TM
Changes or modifications not expressly
approved by SCK Direct, Inc. could void
the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving
antenna.
 Increase the separation between the equipment
and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
 Consult the dealer for help.
If anything is missing, please call 1-866-840-4271
(8:00 a.m. - 5:00 p.m. EST).
POWER SUPPLY
213-50759-01
POWER CORD OPTIONS
126-10028: Power Cord U.S.
126-10029: Power Cord Euro, Round
126-10030: Power Cord UK, Flat
© 2007-2009 SCK Direct, Inc.
229-51363 Rev C
www.MySCK.com
installation guide
Mounting the Power Supply Kit
(part number 213-50759-01)
Once the SmartDirect 2 is installed, the power supply
should be mounted.
1.
2.
3.
INSTALL IN AN EASILY ACCESSIBLE LOCATION WHERE
EMPLOYEES CAN ACCESS TO REBOOT THE EQUIPMENT
IF NECESSARY. INSTALLING IN HARD TO REACH
PLACES (FOR EXAMPLE: ABOVE CEILING TILES) IS NOT
RECOMMENDED.
4.
Powering Up and Connecting
1.
INSTALLATION
Location
1.
There should be a power outlet within 8 feet of
the mounting location. If using the Ethernet
SmartDirect 2, you will also need Ethernet cables
that are long enough to reach the SmartDirect 2
from your connection. A10-foot Ethernet cable is
supplied.
2.
Find an open and easily accessible area to mount
the SmartDirect 2 for the best reception.
With the supplied alcohol pad, clean the desired
mounting surface and the one side of the power
supply to which you will be applying the Velcro.
Adhere the Velcro to the mounting surface and
the power supply.
Press the Velcro side of the power supply firmly
to the Velcro on the mounting surface.
Verify the power supply is mounted securely.
Insert the power cord into the supplied power
supply. Then plug the power supply into the
SmartDirect 2. Plug the power cord into the outlet. Turn the power switch to the ON position.
If using the GPRS version, screw on and open the
antenna. If using the Ethernet version, go to the
next step.
Mounting the SmartDirect 2
1.
Once you have chosen a location, use the template guide included with this manual and mark
the locations of the (4) mounting holes. Again,
view the tentative positioning and ensure there
are no location problems.
2a. Drill the (4) holes with the appropriate drill bit, as
defined in Tools Required. If using the four (4)
supplied wall anchors, tap them in using a hammer. If not using the wall anchors screw in the
screws leaving the screw backed off enough to
slide on the SmartDirect 2. Then tighten down
the screws.
2b. If holes cannot be drilled, use the supplied
Velcro. Before mounting, clean the surface with
the supplied alcohol pad. Adhere two pieces of
the Velcro to the back of the SmartDirect 2 and
then two pieces to the mounting surface. Press
the SmartDirect 2 firmly against the mounting
surface and verify it is secure.
© 2007-2009 SCK Direct, Inc.
NOTE: ONCE THE POWER SUPPLY IS PLUGGED
INTO THE SMART DIRECT 2 UNIT, WRAP THE
CORD AROUND THE BUILT IN STRAIN RELIEF.
2.
At this time if you are using an Ethernet
SmartDirect 2, plug your Ethernet cable into the
port. If you have a GPRS version go to the next
step.
3.
When unit is powered up, check the power/status LED indicator sequence against the charts on
the next page.
4.
Install all other wired and wireless devices.
5.
Call the SCK Helpdesk at 1-866-840-4271 (8:00
a.m. to 5:00 p.m. EST) to confirm your system is
up and running.
229-51363 Rev C
www.MySCK.com
SmartDirect 2
TM
Direct, Inc.
INDICATOR CHARTS
Signal Strength Indicator
Troubleshooting / LED Codes
LED Action
Description
Device is scanning the channels for
Strobe effect using all LEDs
available networks
Device has detected a multiple SCK
All LEDs blink on and off
address conflict and is waiting for
simultaneously every
resolution (currently participating as
500ms
address 30)
All LEDs blink in two short The device is connected to network
bursts followed by one
but not to a FAST control
second of off time
communicating SCK.
LEDs alternate being lit in A diagnostic command was issued
sequence for a period of
to this device to blink the LEDs in a
time.
recognizable pattern for a set
amount of time.
Signal LEDs
Bars
NONE (0)
ONE (1)
TWO (2)
THREE (3)
Link Quality
No signal or No messages received
Moderate signal
Good signal
Excellent signal
Status LED Chart
LED Color
LED Blink Rate
RED
Solid On
RED
Slow
RED
Very Fast
GREEN
Solid On
GREEN
Very Fast
ORANGE
2 sec ON,
2 sec OFF
ORANGE
Very Fast
Description
Device is connected as
a router
Device is waiting for
data from its parent
node
Device is communicating with another
device as a
router. Signal bars
should exist.
Device is connected as
a coordinator
Device is communicating with another
device as a coordinator. Signal bars should
exist.
Device cannot communicate with the SCK
device after already
connecting to the wireless network.
Device is initializing.
© 2007-2009 SCK Direct, Inc.
229-51363 Rev C
www.MySCK.com
installation guide
LED Indicators
Power / Status LED
TX / RX LED
SPECIAL LED OPERATION
If all LED lights are flashing rapidly on and off together, there is a problem with the external RAM. Please
consult manufacturer.
© 2007-2009 SCK Direct, Inc.
229-51363 Rev C
www.MySCK.com
SmartDirect 2
TM
Direct, Inc.
This page left intentionally blank.
© 2007-2009 SCK Direct, Inc.
229-51363 Rev C
www.MySCK.com
installation guide
MOUNTING TEMPLATE
Use this template as a guide to install the wall mount for your SmartDirect 2. Drawing is to scale.
© 2007-2009 SCK Direct, Inc.
229-51363 Rev C
www.MySCK.com
SmartDirect 2
TM
Direct, Inc.
This page left intentionally blank.
© 2007-2009 SCK Direct, Inc.
229-51363 Rev C
www.MySCK.com
installation guide
STEPS ON THE FOLLOWING 3 PAGES SHOULD BE PERFORMED BY AUTHORIZED USERS ONLY.
SETTING UP COMPUTER TO CHANGE
PARAMETERS USING HYPER TERMINAL:
EXAMPLE (WINDOWS 2000/XP)
1.
2.
3.
4.
6.
Bits per second = 57600
Databits = 8
Parity = None
Stop Bits = 1
Flow Control = None
Click on START.
Go to PROGRAMS, then to ACCESSORIES, then
COMMUNICATIONS.
Click on HYPERTERMINAL.
Then click OK.
Name the connection SmartDirect 2 and choose
an icon.
7.
8.
5.
Set the port setting to:
Click OK, Your Hyper Terminal screen will now be
shown.
Click on the PROPERTIES Icon, then SETTINGS,
then click ASCII setup.
Choose the Com port that the USB is plugged
into on your computer.
© 2007-2009 SCK Direct, Inc.
229-51363 Rev C
www.MySCK.com
SmartDirect 2
9.
TM
Check off, Send Lines ends with line feeds, Echo
typed characters locally boxes. Then click OK. On
the Properties screen click OK. Click on Call button Icon.
Direct, Inc.
Retry timeout: (Minimum time delay between
command retries.)
Mode (configure or initialize or shutdown)
i. Configure: Device must be put into this
mode to change parameters.
ii. Initialize: Initialize the modem with saved
parameters.
iii. Shutdown: prepare the device for powering
off.
Battery power (on or off)
i. On: Device uses the battery when line power
is removed.
ii. Off: Device does not use the battery.
Reload defaults (Factory default settings will
be restored)
These parameters may be configured over the serial
connection locally using the following commands:
10. Below is a list of commands that can be used to
change the Parameters on the SmartDirect 2:
Configurable on the SmartDirect 2:
- Unique ID (supplied by manufacturer)
- Modem IP address (supplied by customer on site
survey)
- Gateway IP address (supplied by customer on
site survey)
- Net mask IP address
- DNS server1 IP address (supplied by customer on
site survey)
- DNS server2 IP address (supplied by customer on
site survey)
- TCP server IP address (supplied by SCK)
- TCP server port (supplied by SCK)
- TCP server ID (Not used at this time)
- TCP server password (Not used at this time)
- Network server name is used for GPRS version
(installed at factory)
- Network ID is used for GPRS version (installed at
factory)
- Network password is used for GPRS version
(installed at factory)
- ISP provider number is used for GPRS version
(installed at factory)
- Modem type (GPRS or Ethernet)
- Connection interval (Minimum time between
connections to the server.)
- Silence timeout (Maximum time between transactions.)
set:[parameter]=[value]used to change a
parameter
get:[parameter]  used to return a parameter
value
send:[string to send]used to send commands
directly to the socket modem
report ‡ provides a dump of system settings and
information
[parameter] = configurable parameter name
[value] = a string representing the new value.
(example “172.168.1.1”)
To reload factory defaults the user shall use the “set:”
command format with the exception that the
“=[value]” will be omitted.
The report and get commands may be used at anytime.
In order to change a parameter, the device shall first
be placed into configuration mode (set:mode=configure) which will go into effect when the device is
not currently connected to the host (i.e. the device is
idle or in error modes). Once in configuration mode,
the “set” commands shall be used to change parameters.
To return to normal operation and load all of the
changes, the mode shall be changed to initialization
(set:mode=initialize) by the user. The modem shall
be reloaded using the new parameters.
continued...
10
© 2007-2009 SCK Direct, Inc.
229-51363 Rev C
www.MySCK.com
installation guide
TIER 2 PROGRAMMING:
GPRS VERSION—PRE-INSTALLED AT
FACTORY
1.
If using a GPRS version of SmartDirect 2:
Type in REPORT then press Enter. The screen will
show all the current settings in the SmartDirect 2.
Using your site survey information set the following
settings.
The following settings should already be configured:
Check your report. If settings are already correct, skip
this step. These settings are configured at the factory.
If the settings are incorrect, call the SCK helpdesk to
get the correct settings. Every unit uses different settings.
TO SET UP THE CONFIGURATION
(FOR BOTH VERSIONS):
1.
2.
1.
3.
NOTE: AFTER YOU PRESS ENTER YOU SHOULD GET
A RESPONSE OF OK.
Type in set:mode=configure
4.
ETHERNET VERSION
1.
2.
3.
4.
Type in set:modem ip address=XXX.XX.X.X (your
address here) then enter.
Type in set:gateway ip address=XXX.XX.X.X (your
address here) then enter.
Type in set:dns server1 ip
address=XXX.XXX.XXX.X (your address here) then
enter.
Type in set:dns server2 ip
address=XXX.XXX.XXX.X (your address here) then
enter.
The following settings should already be configured:
Check your report. If settings are already correct, skip
this step. These settings are configured at the factory.
5.
6.
Type in set:modem type=GPRS then Enter.
Type in set:tcp server ip address= call SCK
helpdesk for info, if necessary.
Type in set:tcp server port= call SCK helpdesk for
info, if necessary.
Type in set:network server name= call SCK
helpdesk for info, if necessary.
Type in set:network id= call SCK helpdesk for
info, if necessary.
Type in set:network password= call SCK helpdesk
for info, if necessary.
Once the SmartDirect 2 is configured, the unit will
then need to be initialized.
1.
2.
3.
4.
Type in set:mode=initialize then enter.
Check the setting by running another report.
Type in REPORT then enter. All your settings
should now be configured.
Exit out of the set up.
If the settings are incorrect, call the SCK helpdesk to
obtain the correct settings. Every unit uses different
settings.
1.
2.
3.
Type in set:modem type=Ethernet then Enter.
Type in set:tcp server ip address= call SCK
helpdesk for info, if necessary.
Type in set:tcp server port= call SCK helpdesk for
info, if necessary.
© 2007-2009 SCK Direct, Inc.
229-51363 Rev C
www.MySCK.com
11
Troubleshooting
Should you experience problems installing your SCK Xwire products, or any aspect of your SCK Direct, Inc. services, please contact
the SCK HelpDesk toll-free at 1.866.840.4271.
Optional SCK System Components
SCK has a variety of optional accessories to help you complete
your kitchen automation:
SCK Kitchen Advisor Information Server
SCK Remote Input Device
SCK KSM Kitchen Status Monitor
SCK-Enabled Appliance Controllers
SCK Wireless (XwireTM) Appliance Interface
SCK Wireless (XwireTM) Temperature/Door SmartSensorTM
SCK Wireless (XwireTM) SmartGateway
SCK Wired Backbone
For additional information on any of these accessories, or to
request Technical Specification Sheets, please contact your SCK
Representative or contact SCK Customer Support toll-free at
1-866-840-4271 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST).
WARRANTY
SCK Direct, Inc. warrants all new Xwire hardware for 1 year from the
date of purchase. SCK Direct, Inc. warrants all other items for a period of 90 days unless otherwise stated at the time of purchase.
Thank You for Choosing
SCK Direct, Inc!
This document contains confidential information. The dissemination, publication, copying, or duplication of this document or the
software described herein without prior written authorization is
strictly prohibited.
Specifications subject to change without notice.
(FAST.)® is a registered trademark of Food Automation - Service
Techniques, Inc.
Smart Commercial Kitchen and SCK are registered trademarks of
Technology Licensing Corporation.
SCK Direct, Inc. products are covered under U.S. and foreign
patents, plus patents pending.
Direct, Inc.
SCK Direct, Inc.
905 Honeyspot Road
Stratford, CT 06615 USA
+1 203.377.4174 voice
+1 203.377.8187 fax
1.866.840.4271 toll-free sales & helpdesk
www.MySCK.com; info@mysck.com
229-51363 Rev. C
© 2007-2009 SCK Direct, Inc.
Printed in the USA
06FEB2009

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