Food Automation Service Techniques XWIRE-DIRECT Food quality & supply chain monitor equipment. User Manual Letter Size
Food Automation - Service Techniques, Inc. Food quality & supply chain monitor equipment. Letter Size
User manual
Direct, Inc. Installation Guide SmartDirect 2TM SAVE these instructions for future reference. 24/7 Toll-Free Technical Support 1-866-840-4271 www.MySCK.com (from the U.S., Canada and the Caribbean) SmartDirect 2 TM Direct, Inc. NOTICES BEFORE YOU INSTALL SCK Direct, Inc. is not liable for any use of product not in accordance with SCK Direct, Inc.’s installation and operation instructions. The SmartDirect 2 unit should be installed before installing your SCK SmartSensor(s) (if applicable). CLEANING Using a clean damp cloth, wipe down the SmartDirect 2 when necessary using a commercial quality foodservice-approved detergent. DO NOT IMMERSE. NEVER use chemical or abrasive cleaners on the SmartDirect 2. TOOLS REQUIRED FOR INSTALLATION Drill Bit: 3/16” if using wall anchors; #50 if installing into metal Hammer Phillips Screwdrivers TOOLS REQUIRED FOR TIER 2 PROGRAMMING Laptop running Microsoft Windows XP/2000 USB Cable INCLUDED PARTS Please confirm that these parts have shipped with your order: 231-60243-01 (GPRS) or 231-60243-03 (Ethernet) version 229-51363 Installation Manual 229-51364 MAC ID Form 213-50642 Mounting Kit 213-50759-01 Power Supply Mounting Kit 127-66578 Cable for Ethernet Version, 10 foot TM Changes or modifications not expressly approved by SCK Direct, Inc. could void the user's authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer for help. If anything is missing, please call 1-866-840-4271 (8:00 a.m. - 5:00 p.m. EST). POWER SUPPLY 213-50759-01 POWER CORD OPTIONS 126-10028: Power Cord U.S. 126-10029: Power Cord Euro, Round 126-10030: Power Cord UK, Flat © 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.com installation guide Mounting the Power Supply Kit (part number 213-50759-01) Once the SmartDirect 2 is installed, the power supply should be mounted. 1. 2. 3. INSTALL IN AN EASILY ACCESSIBLE LOCATION WHERE EMPLOYEES CAN ACCESS TO REBOOT THE EQUIPMENT IF NECESSARY. INSTALLING IN HARD TO REACH PLACES (FOR EXAMPLE: ABOVE CEILING TILES) IS NOT RECOMMENDED. 4. Powering Up and Connecting 1. INSTALLATION Location 1. There should be a power outlet within 8 feet of the mounting location. If using the Ethernet SmartDirect 2, you will also need Ethernet cables that are long enough to reach the SmartDirect 2 from your connection. A10-foot Ethernet cable is supplied. 2. Find an open and easily accessible area to mount the SmartDirect 2 for the best reception. With the supplied alcohol pad, clean the desired mounting surface and the one side of the power supply to which you will be applying the Velcro. Adhere the Velcro to the mounting surface and the power supply. Press the Velcro side of the power supply firmly to the Velcro on the mounting surface. Verify the power supply is mounted securely. Insert the power cord into the supplied power supply. Then plug the power supply into the SmartDirect 2. Plug the power cord into the outlet. Turn the power switch to the ON position. If using the GPRS version, screw on and open the antenna. If using the Ethernet version, go to the next step. Mounting the SmartDirect 2 1. Once you have chosen a location, use the template guide included with this manual and mark the locations of the (4) mounting holes. Again, view the tentative positioning and ensure there are no location problems. 2a. Drill the (4) holes with the appropriate drill bit, as defined in Tools Required. If using the four (4) supplied wall anchors, tap them in using a hammer. If not using the wall anchors screw in the screws leaving the screw backed off enough to slide on the SmartDirect 2. Then tighten down the screws. 2b. If holes cannot be drilled, use the supplied Velcro. Before mounting, clean the surface with the supplied alcohol pad. Adhere two pieces of the Velcro to the back of the SmartDirect 2 and then two pieces to the mounting surface. Press the SmartDirect 2 firmly against the mounting surface and verify it is secure. © 2007-2009 SCK Direct, Inc. NOTE: ONCE THE POWER SUPPLY IS PLUGGED INTO THE SMART DIRECT 2 UNIT, WRAP THE CORD AROUND THE BUILT IN STRAIN RELIEF. 2. At this time if you are using an Ethernet SmartDirect 2, plug your Ethernet cable into the port. If you have a GPRS version go to the next step. 3. When unit is powered up, check the power/status LED indicator sequence against the charts on the next page. 4. Install all other wired and wireless devices. 5. Call the SCK Helpdesk at 1-866-840-4271 (8:00 a.m. to 5:00 p.m. EST) to confirm your system is up and running. 229-51363 Rev C www.MySCK.com SmartDirect 2 TM Direct, Inc. INDICATOR CHARTS Signal Strength Indicator Troubleshooting / LED Codes LED Action Description Device is scanning the channels for Strobe effect using all LEDs available networks Device has detected a multiple SCK All LEDs blink on and off address conflict and is waiting for simultaneously every resolution (currently participating as 500ms address 30) All LEDs blink in two short The device is connected to network bursts followed by one but not to a FAST control second of off time communicating SCK. LEDs alternate being lit in A diagnostic command was issued sequence for a period of to this device to blink the LEDs in a time. recognizable pattern for a set amount of time. Signal LEDs Bars NONE (0) ONE (1) TWO (2) THREE (3) Link Quality No signal or No messages received Moderate signal Good signal Excellent signal Status LED Chart LED Color LED Blink Rate RED Solid On RED Slow RED Very Fast GREEN Solid On GREEN Very Fast ORANGE 2 sec ON, 2 sec OFF ORANGE Very Fast Description Device is connected as a router Device is waiting for data from its parent node Device is communicating with another device as a router. Signal bars should exist. Device is connected as a coordinator Device is communicating with another device as a coordinator. Signal bars should exist. Device cannot communicate with the SCK device after already connecting to the wireless network. Device is initializing. © 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.com installation guide LED Indicators Power / Status LED TX / RX LED SPECIAL LED OPERATION If all LED lights are flashing rapidly on and off together, there is a problem with the external RAM. Please consult manufacturer. © 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.com SmartDirect 2 TM Direct, Inc. This page left intentionally blank. © 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.com installation guide MOUNTING TEMPLATE Use this template as a guide to install the wall mount for your SmartDirect 2. Drawing is to scale. © 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.com SmartDirect 2 TM Direct, Inc. This page left intentionally blank. © 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.com installation guide STEPS ON THE FOLLOWING 3 PAGES SHOULD BE PERFORMED BY AUTHORIZED USERS ONLY. SETTING UP COMPUTER TO CHANGE PARAMETERS USING HYPER TERMINAL: EXAMPLE (WINDOWS 2000/XP) 1. 2. 3. 4. 6. Bits per second = 57600 Databits = 8 Parity = None Stop Bits = 1 Flow Control = None Click on START. Go to PROGRAMS, then to ACCESSORIES, then COMMUNICATIONS. Click on HYPERTERMINAL. Then click OK. Name the connection SmartDirect 2 and choose an icon. 7. 8. 5. Set the port setting to: Click OK, Your Hyper Terminal screen will now be shown. Click on the PROPERTIES Icon, then SETTINGS, then click ASCII setup. Choose the Com port that the USB is plugged into on your computer. © 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.com SmartDirect 2 9. TM Check off, Send Lines ends with line feeds, Echo typed characters locally boxes. Then click OK. On the Properties screen click OK. Click on Call button Icon. Direct, Inc. Retry timeout: (Minimum time delay between command retries.) Mode (configure or initialize or shutdown) i. Configure: Device must be put into this mode to change parameters. ii. Initialize: Initialize the modem with saved parameters. iii. Shutdown: prepare the device for powering off. Battery power (on or off) i. On: Device uses the battery when line power is removed. ii. Off: Device does not use the battery. Reload defaults (Factory default settings will be restored) These parameters may be configured over the serial connection locally using the following commands: 10. Below is a list of commands that can be used to change the Parameters on the SmartDirect 2: Configurable on the SmartDirect 2: - Unique ID (supplied by manufacturer) - Modem IP address (supplied by customer on site survey) - Gateway IP address (supplied by customer on site survey) - Net mask IP address - DNS server1 IP address (supplied by customer on site survey) - DNS server2 IP address (supplied by customer on site survey) - TCP server IP address (supplied by SCK) - TCP server port (supplied by SCK) - TCP server ID (Not used at this time) - TCP server password (Not used at this time) - Network server name is used for GPRS version (installed at factory) - Network ID is used for GPRS version (installed at factory) - Network password is used for GPRS version (installed at factory) - ISP provider number is used for GPRS version (installed at factory) - Modem type (GPRS or Ethernet) - Connection interval (Minimum time between connections to the server.) - Silence timeout (Maximum time between transactions.) set:[parameter]=[value]used to change a parameter get:[parameter] used to return a parameter value send:[string to send]used to send commands directly to the socket modem report ‡ provides a dump of system settings and information [parameter] = configurable parameter name [value] = a string representing the new value. (example “172.168.1.1”) To reload factory defaults the user shall use the “set:” command format with the exception that the “=[value]” will be omitted. The report and get commands may be used at anytime. In order to change a parameter, the device shall first be placed into configuration mode (set:mode=configure) which will go into effect when the device is not currently connected to the host (i.e. the device is idle or in error modes). Once in configuration mode, the “set” commands shall be used to change parameters. To return to normal operation and load all of the changes, the mode shall be changed to initialization (set:mode=initialize) by the user. The modem shall be reloaded using the new parameters. continued... 10 © 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.com installation guide TIER 2 PROGRAMMING: GPRS VERSION—PRE-INSTALLED AT FACTORY 1. If using a GPRS version of SmartDirect 2: Type in REPORT then press Enter. The screen will show all the current settings in the SmartDirect 2. Using your site survey information set the following settings. The following settings should already be configured: Check your report. If settings are already correct, skip this step. These settings are configured at the factory. If the settings are incorrect, call the SCK helpdesk to get the correct settings. Every unit uses different settings. TO SET UP THE CONFIGURATION (FOR BOTH VERSIONS): 1. 2. 1. 3. NOTE: AFTER YOU PRESS ENTER YOU SHOULD GET A RESPONSE OF OK. Type in set:mode=configure 4. ETHERNET VERSION 1. 2. 3. 4. Type in set:modem ip address=XXX.XX.X.X (your address here) then enter. Type in set:gateway ip address=XXX.XX.X.X (your address here) then enter. Type in set:dns server1 ip address=XXX.XXX.XXX.X (your address here) then enter. Type in set:dns server2 ip address=XXX.XXX.XXX.X (your address here) then enter. The following settings should already be configured: Check your report. If settings are already correct, skip this step. These settings are configured at the factory. 5. 6. Type in set:modem type=GPRS then Enter. Type in set:tcp server ip address= call SCK helpdesk for info, if necessary. Type in set:tcp server port= call SCK helpdesk for info, if necessary. Type in set:network server name= call SCK helpdesk for info, if necessary. Type in set:network id= call SCK helpdesk for info, if necessary. Type in set:network password= call SCK helpdesk for info, if necessary. Once the SmartDirect 2 is configured, the unit will then need to be initialized. 1. 2. 3. 4. Type in set:mode=initialize then enter. Check the setting by running another report. Type in REPORT then enter. All your settings should now be configured. Exit out of the set up. If the settings are incorrect, call the SCK helpdesk to obtain the correct settings. Every unit uses different settings. 1. 2. 3. Type in set:modem type=Ethernet then Enter. Type in set:tcp server ip address= call SCK helpdesk for info, if necessary. Type in set:tcp server port= call SCK helpdesk for info, if necessary. © 2007-2009 SCK Direct, Inc. 229-51363 Rev C www.MySCK.com 11 Troubleshooting Should you experience problems installing your SCK Xwire products, or any aspect of your SCK Direct, Inc. services, please contact the SCK HelpDesk toll-free at 1.866.840.4271. Optional SCK System Components SCK has a variety of optional accessories to help you complete your kitchen automation: SCK Kitchen Advisor Information Server SCK Remote Input Device SCK KSM Kitchen Status Monitor SCK-Enabled Appliance Controllers SCK Wireless (XwireTM) Appliance Interface SCK Wireless (XwireTM) Temperature/Door SmartSensorTM SCK Wireless (XwireTM) SmartGateway SCK Wired Backbone For additional information on any of these accessories, or to request Technical Specification Sheets, please contact your SCK Representative or contact SCK Customer Support toll-free at 1-866-840-4271 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). WARRANTY SCK Direct, Inc. warrants all new Xwire hardware for 1 year from the date of purchase. SCK Direct, Inc. warrants all other items for a period of 90 days unless otherwise stated at the time of purchase. Thank You for Choosing SCK Direct, Inc! This document contains confidential information. The dissemination, publication, copying, or duplication of this document or the software described herein without prior written authorization is strictly prohibited. Specifications subject to change without notice. (FAST.)® is a registered trademark of Food Automation - Service Techniques, Inc. Smart Commercial Kitchen and SCK are registered trademarks of Technology Licensing Corporation. SCK Direct, Inc. products are covered under U.S. and foreign patents, plus patents pending. Direct, Inc. SCK Direct, Inc. 905 Honeyspot Road Stratford, CT 06615 USA +1 203.377.4174 voice +1 203.377.8187 fax 1.866.840.4271 toll-free sales & helpdesk www.MySCK.com; info@mysck.com 229-51363 Rev. C © 2007-2009 SCK Direct, Inc. Printed in the USA 06FEB2009
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