Food Automation Service Techniques XWIRE-DIRECT Food quality & supply chain monitor equipment. User Manual Letter Size

Food Automation - Service Techniques, Inc. Food quality & supply chain monitor equipment. Letter Size

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XWIRE DIRECT User Manual HTML Version

User manual

Installation Guide

24/7 Toll-Free Technical Support

1-866-840-4271

(from the U.S., Canada and the Caribbean)

Direct, Inc.

www.MySCK.com

SAVE these instructions

for future reference.

SmartDirect 2TM

NOTICES

SCK Direct, Inc. is not liable for any use of product not

in accordance with SCK Direct, Inc.’s installation and

operation instructions.

CLEANING

Using a clean damp cloth, wipe down the

SmartDirect 2 when necessary using a commercial

quality foodservice-approved detergent. DO NOT

IMMERSE.

NEVER use chemical or abrasive cleaners on the

SmartDirect 2.

TOOLS REQUIRED FOR INSTALLATION

Drill Bit: 3/16” if using wall anchors; #50 if

installing into metal

Hammer

Phillips Screwdrivers

TOOLS REQUIRED FOR

TIER 2 PROGRAMMING

Laptop running Microsoft Windows XP/2000

USB Cable

INCLUDED PARTS

Please confirm that these parts have shipped with

your order:

231-60243-01 (GPRS) or 231-60243-03 (Ethernet)

version

229-51363 Installation Manual

229-51364 MAC ID Form

213-50642 Mounting Kit

213-50759-01 Power Supply Mounting Kit

127-66578 Cable for Ethernet Version, 10 foot

If anything is missing, please call 1-866-840-4271

(8:00 a.m. - 5:00 p.m. EST).

BEFORE YOU INSTALL

The SmartDirect 2TM unit should be installed before

installing your SCK SmartSensor(s) (if applicable).

Changes or modifications not expressly

approved by SCK Direct, Inc. could void

the user's authority to operate the equip-

ment.

NOTE: This equipment has been tested and found to

comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against

harmful interference in a residential installation. This

equipment generates, uses and can radiate radio fre-

quency energy and, if not installed and used in

accordance with the instructions, may cause harmful

interference to radio communications. However,

there is no guarantee that interference will not occur

in a particular installation. If this equipment does

cause harmful interference to radio or television

reception, which can be determined by turning the

equipment off and on, the user is encouraged to try

to correct the interference by one or more of the fol-

lowing measures:

Reorient or relocate the receiving

antenna.

Increase the separation between the equipment

and receiver.

Connect the equipment into an outlet on a cir-

cuit different from that to which the receiver is

connected.

Consult the dealer for help.

SmartDirect 2TM Direct, Inc.

POWER SUPPLY

213-50759-01

POWER CORD OPTIONS

126-10028: Power Cord U.S.

126-10029: Power Cord Euro, Round

126-10030: Power Cord UK, Flat

INSTALLATION

Location

1. There should be a power outlet within 8 feet of

the mounting location. If using the Ethernet

SmartDirect 2, you will also need Ethernet cables

that are long enough to reach the SmartDirect 2

from your connection. A10-foot Ethernet cable is

supplied.

2. Find an open and easily accessible area to mount

the SmartDirect 2 for the best reception.

If using the GPRS version, screw on and open the

antenna. If using the Ethernet version, go to the

next step.

Mounting the SmartDirect 2

1. Once you have chosen a location, use the tem-

plate guide included with this manual and mark

the locations of the (4) mounting holes. Again,

view the tentative positioning and ensure there

are no location problems.

2a. Drill the (4) holes with the appropriate drill bit, as

defined in Tools Required. If using the four (4)

supplied wall anchors, tap them in using a ham-

mer. If not using the wall anchors screw in the

screws leaving the screw backed off enough to

slide on the SmartDirect 2. Then tighten down

the screws.

2b. If holes cannot be drilled, use the supplied

Velcro. Before mounting, clean the surface with

the supplied alcohol pad. Adhere two pieces of

the Velcro to the back of the SmartDirect 2 and

then two pieces to the mounting surface. Press

the SmartDirect 2 firmly against the mounting

surface and verify it is secure.

Mounting the Power Supply Kit

(part number 213-50759-01)

Once the SmartDirect 2 is installed, the power supply

should be mounted.

1. With the supplied alcohol pad, clean the desired

mounting surface and the one side of the power

supply to which you will be applying the Velcro.

2. Adhere the Velcro to the mounting surface and

the power supply.

3. Press the Velcro side of the power supply firmly

to the Velcro on the mounting surface.

4. Verify the power supply is mounted securely.

Powering Up and Connecting

1. Insert the power cord into the supplied power

supply. Then plug the power supply into the

SmartDirect 2. Plug the power cord into the out-

let. Turn the power switch to the ON position.

NOTE: ONCE THE POWER SUPPLY IS PLUGGED

INTO THE SMART DIRECT 2 UNIT, WRAP THE

CORD AROUND THE BUILT IN STRAIN RELIEF.

2. At this time if you are using an Ethernet

SmartDirect 2, plug your Ethernet cable into the

port. If you have a GPRS version go to the next

step.

3. When unit is powered up, check the power/sta-

tus LED indicator sequence against the charts on

the next page.

4. Install all other wired and wireless devices.

5. Call the SCK Helpdesk at 1-866-840-4271 (8:00

a.m. to 5:00 p.m. EST) to confirm your system is

up and running.

INSTALL IN AN EASILY ACCESSIBLE LOCATION WHERE

EMPLOYEES CAN ACCESS TO REBOOT THE EQUIPMENT

IF NECESSARY. INSTALLING IN HARD TO REACH

PLACES (FOR EXAMPLE: ABOVE CEILING TILES) IS NOT

RECOMMENDED.

installation guide

SmartDirect 2TM Direct, Inc.

Status LED Chart

Signal LEDs

Troubleshooting / LED Codes

LED Action Description

Strobe effect using all LEDs Device is scanning the channels for

available networks

All LEDs blink on and off

simultaneously every

500ms

Device has detected a multiple SCK

address conflict and is waiting for

resolution (currently participating as

address 30)

All LEDs blink in two short

bursts followed by one

second of off time

The device is connected to network

but not to a FAST control

communicatin

SCK.

LEDs alternate being lit in

sequence for a period of

time.

A diagnostic command was issued

to this device to blink the LEDs in a

recognizable pattern for a set

amount of time.

Bars Link Quality

NONE (0) No signal or No messages received

ONE (1) Moderate signal

TWO (2) Good signal

THREE (3) Excellent signal

Signal Strength Indicator

INDICATOR CHARTS

LED Color LED Blink Rate Description

RED Solid On Device is connected as

a router

RED Slow

Device is waiting for

data from its parent

node

RED Very Fast

Device is communicat-

ing with another

device as a

router. Signal bars

should exist.

GREEN Solid On Device is connected as

a coordinator

GREEN Very Fast

Device is communicat-

ing with another

device as a coordina-

tor. Signal bars should

exist.

ORANGE 2 sec ON,

2 sec OFF

Device cannot commu-

nicate with the SCK

device after already

connecting to the wire-

less network.

ORANGE Very Fast Device is initializing.

installation guide

LED Indicators

Power / Status LED

TX / RX LED

SPECIAL LED OPERATION

If all LED lights are flashing rapidly on and off togeth-

er, there is a problem with the external RAM. Please

consult manufacturer.

SmartDirect 2TM Direct, Inc.

This page left intentionally blank.

MOUNTING TEMPLATE

Use this template as a guide to install the wall mount for your SmartDirect 2. Drawing is to scale.

installation guide

SmartDirect 2TM

This page left intentionally blank.

Direct, Inc.

6. Set the port setting to:

Bits per second = 57600

Databits = 8

Parity = None

Stop Bits = 1

Flow Control = None

Then click OK.

7. Click OK, Your Hyper Terminal screen will now be

shown.

8. Click on the PROPERTIES Icon, then SETTINGS,

then click ASCII setup.

SETTING UP COMPUTER TO CHANGE

PARAMETERS USING HYPER TERMINAL:

EXAMPLE (WINDOWS 2000/XP)

1. Click on START.

2. Go to PROGRAMS, then to ACCESSORIES, then

COMMUNICATIONS.

3. Click on HYPERTERMINAL.

4. Name the connection SmartDirect 2 and choose

an icon.

5. Choose the Com port that the USB is plugged

into on your computer.

installation guide

STEPS ON THE FOLLOWING 3 PAGES SHOULD BE PERFORMED BY AUTHORIZED USERS ONLY.

continued...

9. Check off, Send Lines ends with line feeds, Echo

typed characters locally boxes. Then click OK. On

the Properties screen click OK. Click on Call but-

ton Icon.

10. Below is a list of commands that can be used to

change the Parameters on the SmartDirect 2:

Configurable on the SmartDirect 2:

- Unique ID (supplied by manufacturer)

- Modem IP address (supplied by customer on site

survey)

- Gateway IP address (supplied by customer on

site survey)

- Net mask IP address

- DNS server1 IP address (supplied by customer on

site survey)

- DNS server2 IP address (supplied by customer on

site survey)

- TCP server IP address (supplied by SCK)

- TCP server port (supplied by SCK)

- TCP server ID (Not used at this time)

- TCP server password (Not used at this time)

-Network server name is used for GPRS version

(installed at factory)

-Network ID is used for GPRS version (installed at

factory)

- Network password is used for GPRS version

(installed at factory)

- ISP provider number is used for GPRS version

(installed at factory)

- Modem type (GPRS or Ethernet)

- Connection interval (Minimum time between

connections to the server.)

- Silence timeout (Maximum time between trans-

actions.)

- Retry timeout: (Minimum time delay between

command retries.)

- Mode (configure or initialize or shutdown)

i. Configure: Device must be put into this

mode to change parameters.

ii. Initialize: Initialize the modem with saved

parameters.

iii. Shutdown: prepare the device for powering

off.

- Battery power (on or off)

i. On: Device uses the battery when line power

is removed.

ii. Off: Device does not use the battery.

- Reload defaults (Factory default settings will

be restored)

These parameters may be configured over the serial

connection locally using the following commands:

set:[parameter]=[value]used to change a

parameter

get:[parameter] used to return a parameter

value

send:[string to send]used to send commands

directly to the socket modem

report ‡provides a dump of system settings and

information

[parameter] = configurable parameter name

[value] = a string representing the new value.

(example “172.168.1.1”)

To reload factory defaults the user shall use the “set:”

command format with the exception that the

“=[value]” will be omitted.

The report and get commands may be used at any-

time.

In order to change a parameter, the device shall first

be placed into configuration mode (set:mode=con-

figure) which will go into effect when the device is

not currently connected to the host (i.e. the device is

idle or in error modes). Once in configuration mode,

the “set” commands shall be used to change parame-

ters.

To return to normal operation and load all of the

changes, the mode shall be changed to initialization

(set:mode=initialize) by the user. The modem shall

be reloaded using the new parameters.

SmartDirect 2TM Direct, Inc.

GPRS VERSION—PRE-INSTALLED AT

FACTORY

If using a GPRS version of SmartDirect 2:

The following settings should already be configured:

Check your report. If settings are already correct, skip

this step. These settings are configured at the factory.

If the settings are incorrect, call the SCK helpdesk to

get the correct settings. Every unit uses different set-

tings.

1. Type in set:modem type=GPRS then Enter.

2. Type in set:tcp server ip address= call SCK

helpdesk for info, if necessary.

3. Type in set:tcp server port= call SCK helpdesk for

info, if necessary.

4. Type in set:network server name= call SCK

helpdesk for info, if necessary.

5. Type in set:network id= call SCK helpdesk for

info, if necessary.

6. Type in set:network password= call SCK helpdesk

for info, if necessary.

Once the SmartDirect 2 is configured, the unit will

then need to be initialized.

1. Type in set:mode=initialize then enter.

2. Check the setting by running another report.

3. Type in REPORT then enter. All your settings

should now be configured.

4. Exit out of the set up.

TIER 2 PROGRAMMING:

1. Type in REPORT then press Enter. The screen will

show all the current settings in the SmartDirect 2.

NOTE: AFTER YOU PRESS ENTER YOU SHOULD GET

A RESPONSE OF OK.

Using your site survey information set the following

settings.

TO SET UP THE CONFIGURATION

(FOR BOTH VERSIONS):

1. Type in set:mode=configure

ETHERNET VERSION

1. Type in set:modem ip address=XXX.XX.X.X (your

address here) then enter.

2. Type in set:gateway ip address=XXX.XX.X.X (your

address here) then enter.

3. Type in set:dns server1 ip

address=XXX.XXX.XXX.X (your address here) then

enter.

4. Type in set:dns server2 ip

address=XXX.XXX.XXX.X (your address here) then

enter.

The following settings should already be configured:

Check your report. If settings are already correct, skip

this step. These settings are configured at the factory.

If the settings are incorrect, call the SCK helpdesk to

obtain the correct settings. Every unit uses different

settings.

1. Type in set:modem type=Ethernet then Enter.

2. Type in set:tcp server ip address= call SCK

helpdesk for info, if necessary.

3. Type in set:tcp server port= call SCK helpdesk for

info, if necessary.

installation guide

Direct, Inc.

Thank You for Choosing

SCK Direct, Inc!

SCK Direct, Inc.

905 Honeyspot Road

Stratford, CT 06615 USA

+1 203.377.4174 voice

+1 203.377.8187 fax

1.866.840.4271 toll-free sales & helpdesk

www.MySCK.com; info@mysck.com

229-51363 Rev. C

Printed in the USA

06FEB2009

Troubleshooting

Should you experience problems installing your SCK Xwire prod-

ucts, or any aspect of your SCK Direct, Inc. services, please contact

the SCK HelpDesk toll-free at 1.866.840.4271.

Optional SCK System Components

SCK has a variety of optional accessories to help you complete

your kitchen automation:

SCK Kitchen Advisor Information Server

SCK Remote Input Device

SCK KSM Kitchen Status Monitor

SCK-Enabled Appliance Controllers

SCK Wireless (XwireTM) Appliance Interface

SCK Wireless (XwireTM) Temperature/Door SmartSensorTM

SCK Wireless (XwireTM) SmartGateway

SCK Wired Backbone

For additional information on any of these accessories, or to

request Technical Specification Sheets, please contact your SCK

Representative or contact SCK Customer Support toll-free at

1-866-840-4271 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST).

This document contains confidential information. The dissemina-

tion, publication, copying, or duplication of this document or the

software described herein without prior written authorization is

strictly prohibited.

Specifications subject to change without notice.

(FAST.)® is a registered trademark of Food Automation - Service

Techniques, Inc.

Smart Commercial Kitchen and SCK are registered trademarks of

Technology Licensing Corporation.

SCK Direct, Inc. products are covered under U.S. and foreign

patents, plus patents pending.

WARRANTY

SCK Direct, Inc. warrants all new Xwire hardware for 1 year from the

date of purchase. SCK Direct, Inc. warrants all other items for a peri-

od of 90 days unless otherwise stated at the time of purchase.

Food Automation Service Techniques XWIRE-DIRECT Food quality & supply chain monitor equipment. User Manual Letter Size

Food Automation - Service Techniques, Inc. Food quality & supply chain monitor equipment. Letter Size

User manual

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