Fujian LANDI Commercial Equipment C10-BLWF AECR C10 User Manual User Guide

Fujian LANDI Commercial Equipment Co.,Ltd. AECR C10 User Guide

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



SmartCashRegisterTerminal



Model：AECRC10

Name：AECRC10





Product User Guide

This document is the property of LANDI.

Its content cannot be reproduced or divulged without 

the company’s written approval.

2 / 29

Contents

1. Disclaimer ......................................................................................................... 4

2. Introduction .....................................................................................................5

2.1SafetyNoticesbeforeInstallationorUse........................................................5

2.2ProductConfiguration......................................................................................6

2.3OperatingEnvironment....................................................................................7

2.4DimensionandWeight......................................................................................7

3. Unpacking ........................................................................................................ 7

4. Components .................................................................................................... 8

5. Installation ...................................................................................................... 10

5.1CheckingEnvironmentforInstallation...........................................................10

5.2PortsDescription.............................................................................................10

5.3MicroUSB.........................................................................................................11

5.4MicroSDMemoryCard....................................................................................12

5.5SAMCard..........................................................................................................12

5.6PeripheralCableConnections........................................................................13

5.7DebuggingandTrialOperation......................................................................14

6. Usage Instruction .......................................................................................... 15

6.1PowerOn/PowerOfftheTerminal.................................................................15

6.2KeypadFunction.............................................................................................15

6.3ReadingCards.................................................................................................16

6.4SmartCard.......................................................................................................16

6.5ContactlessCard..............................................................................................17

6.6PINPad............................................................................................................18

6.7USBPort..........................................................................................................19

6.8FingerprintIdentification...............................................................................19

6.9Camera............................................................................................................20

6.10UsageofPrinter..............................................................................................21

7. Standard ....................................................................................................... 23

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3 / 29

8. Maintenance .................................................................................................. 25

8.1MSRandSmartCardReaderMaintenance...................................................25

8.2PrinterMaintenance.......................................................................................25

8.3Troubleshooting..............................................................................................26

9. Notices ...........................................................................................................27

10. Transport and Storage ............................................................................... 28

11. Others ........................................................................................................... 29

11.1Productaccessoriescanbesoldseparately..................................................29

11.2CustomerService............................................................................................29

11.3CustomerServiceAddress.............................................................................29

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the company’s written approval.

4 / 29

1. Disclaimer

 Carehasbeentakentoensurethatthecontentofthisdocumentisasaccurateas

possible.FujianLANDIhoweverdeclinesanyresponsibilityforinaccurate,

incompleteoroutdatedinformation.

 Thisdocumentiscopyrighted.Allrightsarereserved.FujianLANDIreservesthe

righttomodifythesoftware,hardwareormanualofthisproductatanytime

withoutnotice.

 Duetotheupgradeoftheproduct,someofthedetailsofthisdocumentmaybe

inconsistentwiththeproduct.FujianLANDIreservesthefinallyexplanatory

rights.

 Anyreproduction,excerption,backup,modification,transmission,translationor

commercialuseofthisdocumentoranyportionofthisdocument,inanyformor

byanymeans,withoutthepriorwrittenconsentofFujianLANDIisprohibited.

Otherwise,itwillretaintherighttopursuethelegalliability.

 FujianLANDIshallnotbeliableforanydamages,failuresanddatalosstodevice

oraccessoriesresultingfromimproperoperationnotinaccordancewiththe

instructionsofthisguide.



DocumentationConventions：

Danger：Thissymbolmeansthatitisharmfultothesafetyofperson

andproperty.

Caution:Thissymbolmeansthatyoumustbeextremelycarefulnot

todosomethingsthatmaydamagethedevice.

Notice:Thissymbolbringsyourattentiontosomehelpful

suggestionsandreferences.

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the company’s written approval.

5 / 29

2. Introduction

2.1 SafetyNoticesbeforeInstallationorUse

 Theterminalmustbeinstalledfollowingtheinstructionsstatedinthismanual.

Connectthepowercabletothepowersocket.Makesurethatthegroundwireof

thepowersocketisconnectedtotheearth.Andsocketsshouldbeavoidedwith

copyingmachine,airconditionerandothermachineswitchedfrequentlyinthe

samecircuit.Pleasekeepthismanualingoodforfutureuse

 Donotuseanyotheradapter.Theuseofmismatchedadaptermaydamageyour

terminal.

 Ifthepowercableisbroken,pleasestopusingitimmediatelyandcontactthe

customerservice.

 Donotsplashanyliquidmaterialorfallintotheconductiveobjects,suchaspins

andwires;otherwiseitwillcauseshortcircuitsanddamagetheterminal.

 Donotloadorplaceanythingontheterminal.

 Donotshakeorknocktheterminal.

 Keeptheterminalfarfromhightemperature,dust,moistandelectromagnetic

field.

 Donotpluginoroutanypartsorperipheralsinchargingstate.Pleaseturnoff

thepowerbeforecuttingoffthepower.

 Donotuseorplaceflammableaerosolsorpainttoavoidfire.

 Turnoffthepowerimmediatelyonceanyfaulthappens.Nevertryto

disassembleandfixtheterminalbyyourself,contactourcustomerserviceforhelp

ifnecessary.

 Cutoffthepowersupplyoftheterminalincaseoflightningstrikeinlightning

weather.

 Whentheterminalisattackedillegally(e.g.openingthecasing),thesensitive

informationstoredintheterminalwillbeimmediatelyerased.Pleasedonotopen

thecasingsoastoavoidunnecessarytrouble.

 Whentheterminalisattackedillegally,therewillbeobviousalarminformation

onthescreenandalarmsound.Pleasecontactthecustomerservice.



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Its content cannot be reproduced or divulged without 

the company’s written approval.

6 / 29

Introduction

AECRC10isanewgenerationofsmartcashregisterterminaldesignedby

FujianLANDI,configuredwithtouchscreenandhigh‐speedcommunications,

mainlyusedinindoorenvironment.

Asasmartcashregisterterminal,AECRC10integratesthefunctionofcash

evaluations,includingPCIPTS5.0,EMVL1&L2,toensurethetransactionsecurity.

Basedonthesamehardware,softwareandindustrialdesign,AECRC10hasnovel

appearanceandfriendlyinterface,usingOcta‐Core2.0GHzhigh‐speedCPU,large

capacitymemory,largetouchscreen,high‐speedprinterwithcutter,a

high‐resolutioncamerasupporting1D/2Dscanning,todeliverenjoyablecustomer

experience.AECRC10supportsavarietyofcommunicationmodes,WIFIandBT

arethestandardconfiguration.

2.2 ProductConfiguration

AECRC10Model

ModeNameNotes

AECRC10SmartCashRegisterTerminal



AECRC10Configuration

AECRC10seriesofferasmanyfunctionalconfigurationsaspossibletomeet

differentdemandsofthecustomers,hencetheproductconfigurationdiffer.Please

contactthecustomermanagerformoredetails.

ProductConfigurationDescriptionNotes

15.6’’DualMonitor15.6’’MainScreen+15.6’’CustomerDisplay

DIGITALTUBE15.6’’MainScreen+LedDigitalTube

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7 / 29

2.3 OperatingEnvironment

OperatingandStorageConditions

Temperature



AmbientTemperature



‐10℃～40℃

StorageTemperature



‐20℃～70℃

Relative

Humidity

OperatingHumidity5%～90%,Non‐condensing

StorageHumidity5%～90%,Non‐condensing

AirPressure86kPa～106kPa

Altitude:<2000m

2.4 DimensionandWeight

Customerdisplay Weight(g)L(mm)╳W(mm)╳H(mm)

15.6’’CustomerDisplay≈7000403×225×390

LEDDigitalTube≈5010403×225×380

3. Unpacking

Pleasecheckcarefullywhethertheterminalandfittingsaredisassembledor

damaged.AECRC10isasecurepaymentproduct,anydisassemblingbehaviormay

leadtoitsfailuretouse.

1.ThefollowingitemsareincludedinAECRC10box.

 AECRC10terminal

 PowerAdapter

 Userguide

2.Disassembleallthepackagingoftheterminalandaccessories.

3.YouarerecommendedtokeepallthepackagingofAECRC10forfurtherpacking

orshipmentifneededinthefuture.

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the company’s written approval.

8 / 29

4. Components

15.6’’DualMonitor

Figure4‐1

1.MainScreen(LCDandtouchpanel)2.Buckleofpaperrollcover

3.Paperrollcover4.SideUSBport

5.VolumeKeys6.PowerKey

7.Cashdrawerbutton8.Smartcardreader

9.Magneticcardreader10.Camera

11.CustomerDisplay(LCDandtouchpanel)12.Cableoutletcover

13.Fingerprintreader14.SAMcardslot

15.MicroUSBport16.MicroSDslot

17.LAN(Ethernet)port18.USBport

19.Headphonejack20.RS232port

21.Cashdrawerport22.DCpowersupply

23.Speaker

LEDDigitalTube:

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9 / 29

Figure4‐2

1.MainScreen(LCDandtouchpanel)2.Buckleofpaperrollcover

3.Paperrollcover4.SideUSBport

5.VolumeKeys6.PowerKey

7.Cashdrawerbutton8.Smartcardreader

9.Magneticcardreader10.Camera

11.LEDDIGITALTUBE12.Cableoutletcover

13.Fingerprintreader14.SAMcardslot

15.MicroUSBport16.MicroSDslot

17.LAN(Ethernet)port18.USBport

19.Headphonejack20.RS232port

21.Cashdrawerport22.DCpowersupply

23.Speaker

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10 / 29

5. Installation

5.1 CheckingEnvironmentforInstallation

Placetheterminalontoadeskortablebigandstableenoughtosupportthe

weightofthesystemandperipheralstopreventitfromdroppingdown.The

terminalshouldbeintheenvironmentfarawayfromheatsource,andfreefrom

moisture,electromagneticandelectricaldevices(e.g.PCscreenandelectric

motor,etc.).

*************************************************************************

Notice:Donotarrangepowercablesalongthepedestrianwalkway

oracrossthechannelonthefloorforthesakeofsafety.

*************************************************************************

5.2 PortsDescription

Figure5‐1

Whenthereartrapdoorisremoved,theslotsfromtoptobottomareasfollows:

SAMcardreader,MicroUSBport,TFcardreader.

*************************************************************************

Caution:Theportsofterminalmustnotbeconnectedwrongly.The

terminalcannotbeusedproperlybecauseofanyerrorconnections.

*************************************************************************

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the company’s written approval.

11 / 29

5.3 MicroUSB

MicroUSBisonlyusedasaslavedevicetoconnectthecomputertodebugandcopy

data.



**********************************************************************

Notice:WhentheAECRC10isconnectedtothecomputer,the

EthernetandtheUSBType‐Aconnectionsaretemporarilydisabled.

TheconnectionwillberesumedautomaticallywhentheAECRC10

isdisconnectedtothecomputer.

**********************************************************************

PinDefinition



Description

1VBUS5V

2D‐DifferentialDate,Negative

3D+DifferentialDate,Positive

4IDNC

5GNDGround

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12 / 29

5.4 MicroSDMemoryCard

TheseatofMicroSDMemorycardisfrictiontype.Pleaseinstallthecardinthedirection

ofthearrowasshowninthefollowingfigure.



1. Turntheterminalandremovethereartrapdoor.



2. InsertMicroSDcardandthenclosethecoverandpull

forwards.BesuretoputtheMicroSDcardcontacts

downsideandthecutcornerasindicatedonthefigure.



3. Closethetrapdoor.



**********************************************************************

CAUTION：Switchofftheterminalbeforeopeningthetrapdoor.

**********************************************************************

5.5 SAMCard



1. Turnofftheterminalandremovethetrapdoor.



2. TaketheinstalledpreciouslySAMcardoutoftheslot(If

theSAMcardwasnotinstalledbefore,pleaseskipthe

step).



3. WhenintroducingaSAMinitsslot,besuretoputthecut

cornerasindicatedonthepicture.



4. Closethetrapdoor.

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13 / 29

5.6 PeripheralCableConnections



Figure5‐5

Whenthecoverbehindthebaseisremoved,theportsfromlefttorightareas

follows:RJ45Internetport,USBType‐Aport,audioport,RS232port,Cashdrawer

portandDC‐Inport.

***********************************************************************

Notice:Pleaseputthepowercable,USBcableandEthernetcablein

theslotofthebackcovertopreventthecablesfrombeing

scattered.

***********************************************************************

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14 / 29

5.7 DebuggingandTrialOperation

DebuggingandTrialOperation

1. Checkifthepowercableisproperlyconnected.Whenthepowersupplyisfunctional,

theredlightwillbeon.

2. Checkifthecommunicationcable,SAMcard(ifnecessary)andSIMcard(ifnecessary)

areproperlyinstalled.

3. Pressthepowerbuttonandobservethesystemledisfromredtoblue.Ifthebutton

hasbeenpressedbuttheterminalhasnoanyresponse,pleaserefertothe"Trouble

shooting".

4. Aftertheinstallationoftheequipment,pleasehaveatrialoperation.

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15 / 29

6. UsageInstruction

6.1 PowerOn/PowerOfftheTerminal

Poweron：Makesurethepoweradapteriscorrectlyconnectedandpress<Power>

buttonmorethan3s.Thepowerindicatorflickersfromredtoblue.Themaindisplaywill

showtherootscreen.

Poweroff:Press<Power>buttonformorethan2suntilthescreendisplaysthefollowing

figure,select<Poweroff>thenpressit.

Figure6‐1

Thepowerindicatorflickersfrombluetoredwhentheterminalisturnedoffnormally.

6.2 KeypadFunction

Theterminalhasfourphysicalkeysintotal.Theyareplacedatthelowerrightcorner

oftheMainScreen.Thefunctionofthebuttonsisdisplayedonthescreen,whichis

convenienttouse.

Figure6‐2

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16 / 29

PowerButton:Toturnon/offtheterminal(pressforsomeseconds)andlock/unlock

thescreen(pressinashorttime).

VolumeKeys:Toadjustsystemvolume.

CashDrawerbutton:Toopenthecashdrawerquickly.Theaccessrighttothedraweris

controlledbysoftware.

6.3 ReadingCards

Magneticstripecard

Thecardcanbereadbi‐directionally,withthestripefacingdown.Usearegular

movementinordertoensureareliablecardreading.

Figure6‐3

Unacceptablemagneticcard:

1.Beingcurved.

2.Deformationandedgedefection.

3.Themagneticstripeisobviouslydamaged,scratchedoroutofmagnetic.

6.4 SmartCard

Insertthesmartcardverticallywiththemetalchipfacingtheoperatorandkeep

itinpositionthroughoutthetransaction.



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17 / 29

Figure6‐4

***********************************************************************

Notice:Ifthechipcontactsofthesmartcardaredamagedor

oxidized,itmaycausetransactionfailure.

***********************************************************************

6.5 ContactlessCard

Placethecardrightagainstthesensingarea.Keepthecardclosetothereader

duringthetransaction.Youcanremovethecardwhenthetransactionis

completed.

Figure6‐5

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18 / 29

***********************************************************************

Notice:Differentversionproducthasdifferentcontactlesscard

configuration.Pleaseconsultlocaldepartmentasperyourneeds.

***********************************************************************

6.6 PINPad

AECRC10isacountertopdevicewithlargescreens.Inordertoensurepaymentsecurity,

passwordinputiscompletedthroughadedicatedPINPad.

Figure6‐6

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19 / 29

6.7 USBPort

TheterminalhasfourUSBType‐Aportsintotal.Theonewithpoweroutputof

5V/1.5A,locatedattherightsideofthebase,isrecommendedforfrequentlyusedUSB

device(e.g.flashdisk)orhigh‐powerUSBdevices.Theothersallwithpoweroutputof

5V/0.5A,locatedbehindthebasearerecommendedforUSBdevicesthatarenotplugged

in/outfrequently(e.g.PINPad,scannersetc.).

Figure6‐7

6.8 FingerprintIdentification

FingerprintidentificationmodulelocatedbehindtheMainScreencanbeusedfor

Figure6‐8

***********************************************************************

Notice:Pleasekeepthefingerprintmodulesurfaceclean.



***********************************************************************

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the company’s written approval.

20 / 29

6.9 Camera

15.6’’DualMonitor



Figure6‐9

LEDDigitalTube



Figure6‐10

Photographing

TheLCDscreenwillpreviewthecurrentstatuswhenthecameraisstarted.Pressthe

buttononthescreentocompletetheprocessofphotographing.

1.Scan

1DCode:Code128,Code93,UPC/EAN/JAN,CODABAR

2DCode:QRCODE,PDF417

10cm<L<30cm10cm<L<30cm

10cm<L<30cm

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21 / 29

2.UsageofScanner

a.Thebrightnessofthemobilephonemustbesettothemaxvalueornotlessthan2/3

ofthemaximumbrightness.

b.Theverticaldistancebetweenthemobilephonescreenandthefrontscannerhead

shouldbeinrangeof10~30cm;20cmisthebestdistance.

c.Afterscanningsucceeds,theterminalwillsendsuccesspromptorvoiceprompt.

**************************************************************************

Notice:Pleasekeepthecameracleanandpreventthelensfrom

beingscratchedbysharpobjects.

**************************************************************************

6.10 UsageofPrinter

Installingpaperroll

1.Paperrollcharacteristics

Thepaperrollcanbepurchasedinstationerystore.Iftheusersneedto

purchaseorcustomizetheirownpaperroll,theycanrefertothefollowingsize

specifications.

Width:80mm

Thickness:80µm

Diameter:80mm

ThecarbonizedlayerofthepaperrollshouldfollowthewayasFigure6‐11.

Figure6‐11

***********************************************************************

Notice:Thequalityofthepaperrollwillaffecttheprintingdisplay.

Pleasedonotuseinferiorpaperrolltoavoidinconvenience.

***********************************************************************

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Its content cannot be reproduced or divulged without 

the company’s written approval.

22 / 29

2.Installingpaperroll



***********************************************************************

Notice:Pleasemakesurethatpaperrollcoverisbuttonedwiththe

entirepanel,otherwiseitmayleadtopoorprintingorfailingto

recognizethepaperroll.

***********************************************************************

1.Pullthebuckleofthepaperroll

cover.

2.Insertthepaperrollinthe

compartmentfollowingthe

directionsshowonthe

belowpicture.

3.Pullthepaperuptothetop

oftheterminal,maintainthe

paperandclosethecover.

4.Presssimultaneouslyon

bothuppercornersofthe

paperflapuntilitclipsinto

position.



5.Pressbothsidesofthecoverat

thesametimewithbothhands.

Makesurethatbothsidesofthe

coverarebuttoned.



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23 / 29

7. Standard

CEMarking

TheCEmarkingindicatesAECRC10complieswiththerequirementsofEuropeanDirective

REDonRadioEquipmentfor:

 Theprotectionofthehealthandthesafetyoftheuserandanyotherperson.

 Theprotectionrequirementswithrespecttoelectromagneticcompatibility.

Andcomplieswithharmonisedstandards.

OperatingFrequencyBand(RF):

Wi‐Fi:2412‐2472MHz/5150‐5250MHz/5250‐5350MHz/5470‐5725MHz5725‐5850MHz

(TX/RX)

Bluetooth:2402‐2480MHz(TX/RX)

Max.OfTransmitpower: 

2.4GWi‐Fi:17.39dBm(802.11b),16.33dBm(802.11g),16.68dBm(802.11n20),15.46dBm

(802.11n40)

5GWi‐Fi:

Band1：19.97dBm(802.11a),19.97dBm(802.11n20),21.40dBm(802.11n40),

15.80dBm(802.11ac80)

Band2：20.56dBm(802.11a),19.98dBm(802.11n20),21.75dBm(802.11n40),

15.43dBm(802.11ac80)

Band3：20.33dBm(802.11a),20.18dBm(802.11n20),21.52dBm(802.11n40),

15.94dBm(802.11ac80)

Band4：13.69dBm(802.11a),13.67dBm(802.11n20),13.60dBm(802.11n40),

13.66dBm(802.11ac80)

Bluetooth:15.34dBm BLE:5.92dBm



Others

ThefunctionsofWirelessAccessSystemsincludingRadioLocalNetworks(WAS/RLANs)

withintheband5150‐5350MHzforthisdevicearerestrictedtoindooruseonlywithinall

EuropeanUnioncountries

(BE/BG/CZ/DK/DE/EE/IE/EL/ES/FR/HR/IT/CY/LV/LT/LU/HU/MT/NL/AT/PL/PT/RO/SI/SK/FI/SE/UK)



FCCWarning

AnyChangesormodificationsnotexpresslyapprovedbythepartyresponsiblefor

compliancecouldvoidtheuser'sauthoritytooperatetheequipment.

Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwo

conditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustaccept

anyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.

Note:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigital

device,pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable

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24 / 29

protectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,

usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewith

theinstructions,maycauseharmfulinterferencetoradiocommunications.However,thereis

noguaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthisequipment

doescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedby

turningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby

oneormoreofthefollowingmeasures:

 Reorientorrelocatethereceivingantenna.

 Increasetheseparationbetweentheequipmentandreceiver.

 Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe

receiverisconnected.

 Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

FCCRadiationExposureStatement:

 ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforanuncontrolled

environment.

 Thistransmittermustnotbeco‐locatedoroperatinginconjunctionwithanyother

antennaortransmitter.

 Thisequipmentmustbeinstalledandoperatedinaccordancewithprovideinstructions

andtheantennausedforthistransmittermustbeinstalledtoprovideaseparation

distanceofatleast20cmfromallpersonsandmustnotbeco‐locatedoroperationin

conjunctionwithanyotherantennaortransmitter.End‐usersandinstallersmustbe

providewithantennainstallationinstructionsandtransmitteroperatingconditionsfor

satisfyingRFexposurecompliance.

Environment(WEEE,Batteriesandpackaging)

ThisproductislabeledinaccordancewithEuropeanDirectives2002/96/ECconcerning

WasteElectricalandElectronicEquipment(WEEE)and2006/66/ECconcerningBatteries

andAccumulators.Thoseprovisionsarerequiringproducersandmanufacturersto

becomeliablefortake‐back,treatmentandrecyclinguponendoflifeofequipmentand

batteries.

BATTERIES

Ifyourproductcontainsbatteries,theymustbedisposedofatappropriatecollection

points.

THEPRODUCT

Thecrossed‐outwastebinstuckontheproductoritsaccessoriesmeans

thattheproductbelongstothefamilyofelectricalandelectronic

equipment,andwastebatteriesmustnotbethrownawaybutcollected

separatelyandrecycles.



Pleasecontactyourretailersformoredetailedinformationaboutthecompliancesolution

inplacefordisposingofyouroldproductandusedbatteries.

This document is the property of LANDI.

Its content cannot be reproduced or divulged without 

the company’s written approval.

25 / 29

Packagingwastemustalsobecollectedseparatelytoassureaproperdisposaland

recycling.

Inthiswayyoucanparticipateinthere‐useandupgradingofElectricalandElectronic

EquipmentWaste,whichcanhaveaneffectontheenvironmentandhumanhealth.

8. Maintenance

8.1 MSRandSmartCardReaderMaintenance

 Donotattempttocleanthemagneticcardreaderandsmartcardreader,forthis

actionmayresultindamagetotheterminal,andthatcausewarrantyinvalid.

8.2 PrinterMaintenance

 Donottrytopullupthepaperrollunderanycircumstances.

 Ifpaperjamoccurs,pleasepullthebuckleandopenthepaperrollcover.Thepaper

jamwillberemovedautomatically.

 Ifthedistanceofprintingpaperfromtheprintershouldbeadjusted,pleaseshut

downtheterminalandplacetheprintingpaperintherightway.

 Dustorwastepaperremnantintheprinterwillreducetheefficiency.Pleaseusesoft

brushtocleanit(Becarefulnottoscratchtheprinterhead).

This document is the property of LANDI.

Its content cannot be reproduced or divulged without 

the company’s written approval.

26 / 29

8.3 Troubleshooting

QuestionExplanationAction

Terminal

cannotbe

started

Abnormal

powersupply

1.Makesurethepoweradapteriscorrectlyconnected

andthepowerindicatorisred.

2.Makesurethebuttonispressedmorethan3s.

3.Ifitstillfails,pleasecontactourcustomerservicefor

help.

Screencannot

display

1.Powerisnot

enough.

1.Checkwhetherpowercableplugstightly.

2.Disconnectthepowercableandreconnectit.

3.Ifitstillfails,pleasecontactourcustomerservice

departmentforhelp.

Printercannot

work

1.Abnormal

powersupply.

2.Incorrect

paper

installation.

1. Checkwhetherthepowerison.

2. Checkifitisoutofpaperorifthepaperrollis

correctlyinstalled.

3. Checkwhetherthepaperrollcoverisfullyclosed.

4. Iftheproblemstillexists,pleasecontactour

customerservicecenter.

Peripheral

devicecannot

work

1.Abnormal

powersupply.

2.Brokencable

1.Checkthepowercableconnectedtotheperipheral

device.

2.Checkwhethertheperipheraldeviceisconnectedto

thepowersupplyandworkproperly.

3.Pleasetrytoreplaceacableandreconnectitwith

referencetodeviceconnections.

4.Iftheproblemstillexists,pleasecontactour

customerservicecenter.

Transaction

Processing

Failure

1.DamagedMSR

card.

2.Operatethe

cardimproperly.



3.Damaged

MSRcard

reader.

4.Damaged

smartcard

5.Damaged

SAMcardor

unconnected.

6.

1.Trytousemorethanonemagneticcardtotestthe

transaction,toconfirmthefailureisnotcausedby

magneticcard.

2.Makesurecardswipingisoperatedcorrectly.

3.Manuallyprocessthetransactioninsteadofusing

cardreader.Ifmanuallyoperatedtransactionworks,

thefailuremaybecausedbymagneticcardreader.

4.Ifthemanualtransactionfails,pleasecheckthe

communicationstatusorcheckthesmartcardreader.



5.Usemorethanonesmartcardtotestthe

transaction,toconfirmthefailureisnotcausedbythe

smartcard.

6.MakesuretheSAMcardiscorrectlyinsertedinto

This document is the property of LANDI.

Its content cannot be reproduced or divulged without 

the company’s written approval.

27 / 29

Communication

breakdown.

thecardslot.

7.CheckiftheSIMcardisinstalledcorrectlyandlocal

wirelesscommunicationnetworkfunctionsornot.

8.Ifthereiscommunicationbreakdown,please

contactthecorrespondingcommunicationoperatorto

solvetheproblem.

9.Ifthereisstillproblem,pleasecontactourcustomer

service.



9. Notices

 Donotusetheterminalintheenvironmentwithdirectsunlight,high

temperature,moistureordust.

 Cutoffthepowersupplybeforecleaning;usesoftdryclothtocleanit.Cleaning

terminalwithacleanclothdippedinoneortwodropsofneutraldetergenttoclean,

nottouseadampcloth.Fordirtdifficulttoremove,alcoholoralcoholicwashing

detergentcanbeused.Donotusethinner,trichlorethyleneorketosolvents,

becausethesechemicalswilldamageplasticorrubberparts.



 Donotpluginoroutanypartsinchargingstate(ExceptUSB,Ethernet,

headset).

 DonotpluginoroutSIMcard,SAMcard,MicroSDcardandsoon.

 Donotplugoutsmartcardduringtransactionprocess.

 Pleaseshutdowntheterminaltosaveenergyattheendofthedailyoperation.

 Theterminalshouldbemanagedbyspecificpersonwhoisfamiliarwiththe

terminal.

 Stopoperationwhenthereisabnormalphenomenon,shutdownthepower

supplyandinformtheserviceprovider:

1.Harshsoundinoperation.

2.Pouringwaterorimpuritiesintodeviceaccidentally.

3.Badsmellinoperation.



*********************************************************************

WARNING:Theterminalislimitedtoindooruse.Anyexposureto

rainordustfortheterminalcausingitsmalfunctionisnotwithin

thescopeofwarranty.

*********************************************************************

This document is the property of LANDI.

Its content cannot be reproduced or divulged without 

the company’s written approval.

28 / 29

10. TransportandStorage

Adoptgeneraltransportationmode,andpreventthegoodsfromsunlight,snow,

showerandmechanicalimpact.Transportthedeviceswithcare,donotthrowit

forcibly.Preventthepackagingfromextrusionduringtransportation,toavoid

breakage.

***********************************************************************

Notice:Therearewarningsforthetransportationonthepackaging

box.Pleasefollowthewarningsduringthetransportation.

Otherwise,itmaycausedamagetotheterminal.

***********************************************************************

Theproductshouldbestoredintheoriginalpackagingbox.Thewarehouseis

notallowedtohaveallsortsofharmfulgases,inflammable,explosive,corrosive

chemicalgoods,strongmechanicalvibrationandstrongmagneticfield.Packing

boxshouldbeatleast15cmabovetheground,andbeawayfromheat,cold,

windoworairinletsourceatleast50cm.

This document is the property of LANDI.

Its content cannot be reproduced or divulged without 

the company’s written approval.

29 / 29

11. Others

11.1 Productaccessoriescanbesoldseparately

Weprovideyouwithmorekindsofaccessoriestomeetthedifferentrequirements.

1. Paperroll

2. PINPad.

3. Cashdrawer.

4. MicroSDcard

5. Scanner

Note:pleasecontactcustomermanagerformoredetails.

11.2 CustomerService

Pleaserefertothecontactinformationinthewarrantylistoftheterminal,contact

thenearestservicepointformaintenance.Pleaseprovidevalidproofsuchas

purchaseinvoiceincaseofmaintenance.

11.3 CustomerServiceAddress

FujianLANDICommercialEquipmentCo.,Ltd

Add:Building17,BlockA,FuzhouSoftwarePark,

No.89SoftwareRoad,Fuzhou,Fujian,China

Tel:+86‐591‐88077077

Fax:+86‐591‐88077085

ZIP:350003

http://www.landicorp.com

Fujian LANDI Commercial Equipment C10-BLWF AECR C10 User Manual User Guide

Fujian LANDI Commercial Equipment Co.,Ltd. AECR C10 User Guide

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