Fujian LANDI Commercial Equipment C10-BLWF AECR C10 User Manual User Guide

Fujian LANDI Commercial Equipment Co.,Ltd. AECR C10 User Guide

User Guide

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Document DescriptionUser Guide
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Document TypeUser Manual
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Date Submitted2018-05-10 00:00:00
Date Available2018-05-10 00:00:00
Creation Date2018-05-04 10:34:03
Producing SoftwareAcrobat Distiller 9.0.0 (Windows)
Document Lastmod2018-05-10 14:20:34
Document TitleMicrosoft Word - Product User Guide AECR C10_20180321-以此为准
Document CreatorPScript5.dll Version 5.2.2
Document Author: DG06088

Product User Guide
Smart Cash Register Terminal
Model：AECR C10
Name：AECR C10
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Its content cannot be reproduced or divulged without thecompany’s written approval.
1 / 29
Contents
1. Disclaimer .........................................................................................................4
2. Introduction .....................................................................................................5
2.1 Safety Notices before Installation or Use ........................................................ 5
2.2 Product Configuration ......................................................................................6
2.3 Operating Environment .................................................................................... 7
2.4 Dimension and Weight ...................................................................................... 7
3. Unpacking ........................................................................................................7
4. Components .................................................................................................... 8
5. Installation ...................................................................................................... 10
5.1 Checking Environment for Installation ........................................................... 10
5.2 Ports Description ............................................................................................. 10
5.3 Micro USB ......................................................................................................... 11
5.4 MicroSD Memory Card ....................................................................................12
5.5 SAM Card ..........................................................................................................12
5.6 Peripheral Cable Connections ........................................................................ 13
5.7 Debugging and Trial Operation ...................................................................... 14
6. Usage Instruction .......................................................................................... 15
6.1 Power On/Power Off the Terminal ................................................................. 15
6.2 Keypad Function ............................................................................................. 15
6.3 Reading Cards ................................................................................................. 16
6.4 Smart Card....................................................................................................... 16
6.5 Contactless Card ..............................................................................................17
6.6 PIN Pad ............................................................................................................ 18
6.7 USB Port .......................................................................................................... 19
6.8 Fingerprint Identification ............................................................................... 19
6.9 Camera ............................................................................................................ 20
6.10 Usage of Printer..............................................................................................21
7. Standard ....................................................................................................... 23
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2 / 29
8. Maintenance .................................................................................................. 25
8.1 MSR and Smart Card Reader Maintenance ................................................... 25
8.2 Printer Maintenance ....................................................................................... 25
8.3 Troubleshooting .............................................................................................. 26
9. Notices ...........................................................................................................27
10. Transport and Storage ............................................................................... 28
11. Others ........................................................................................................... 29
11.1 Product accessories can be sold separately .................................................. 29
11.2 Customer Service............................................................................................ 29
11.3 Customer Service Address ............................................................................. 29
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3 / 29
1. Disclaimer
 Care has been taken to ensure that the content of this document is as accurate as
possible. Fujian LANDI however declines any responsibility for inaccurate,
incomplete or outdated information.
 This document is copyrighted. All rights are reserved. Fujian LANDI reserves the
right to modify the software, hardware or manual of this product at any time
without notice.
 Due to the upgrade of the product, some of the details of this document may be
inconsistent with the product. Fujian LANDI reserves the finally explanatory
rights.
 Any reproduction, excerption, backup, modification, transmission, translation or
commercial use of this document or any portion of this document, in any form or
by any means, without the prior written consent of Fujian LANDI is prohibited.
Otherwise, it will retain the right to pursue the legal liability.
 Fujian LANDI shall not be liable for any damages, failures and data loss to device
or accessories resulting from improper operation not in accordance with the
instructions of this guide.
Documentation Conventions：
Danger： This symbol means that it is harmful to the safety of person
and property.
Caution: This symbol means that you must be extremely careful not
to do some things that may damage the device.
Notice: This symbol brings your attention to some helpful
suggestions and references.
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4 / 29
2. Introduction
2.1 Safety Notices before Installation or Use
 The terminal must be installed following the instructions stated in this manual.
Connect the power cable to the power socket. Make sure that the ground wire of
the power socket is connected to the earth. And sockets should be avoided with
copying machine, air conditioner and other machine switched frequently in the
same circuit. Please keep this manual in good for future use
 Do not use any other adapter. The use of mismatched adapter may damage your
terminal.
 If the power cable is broken, please stop using it immediately and contact the
customer service.
 Do not splash any liquid material or fall into the conductive objects, such as pins
and wires; otherwise it will cause short circuits and damage the terminal.
 Do not load or place anything on the terminal.
 Do not shake or knock the terminal.
 Keep the terminal far from high temperature, dust, moist and electromagnetic
field.
 Do not plug in or out any parts or peripherals in charging state. Please turn off
the power before cutting off the power.
 Do not use or place flammable aerosols or paint to avoid fire.
 Turn off the power immediately once any fault happens. Never try to
disassemble and fix the terminal by yourself, contact our customer service for help
if necessary.
 Cut off the power supply of the terminal in case of lightning strike in lightning
weather.
 When the terminal is attacked illegally (e.g. opening the casing), the sensitive
information stored in the terminal will be immediately erased. Please do not open
the casing so as to avoid unnecessary trouble.
 When the terminal is attacked illegally, there will be obvious alarm information
on the screen and alarm sound. Please contact the customer service.
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5 / 29
Introduction
AECR C10 is a new generation of smart cash register terminal designed by
Fujian LANDI, configured with touch screen and high‐speed communications,
mainly used in indoor environment.
As a smart cash register terminal, AECR C10 integrates the function of cash
register and financial payment, which has passed various industrial security
evaluations, including PCI PTS 5.0, EMV L1&L2, to ensure the transaction security.
Based on the same hardware, software and industrial design, AECR C10 has novel
appearance and friendly interface, using Octa‐Core 2.0GHz high‐speed CPU, large
capacity memory, large touch screen, high‐speed printer with cutter, a
high‐resolution camera supporting 1D/2D scanning, to deliver enjoyable customer
experience. AECR C10 supports a variety of communication modes, WIFI and BT
are the standard configuration.
2.2 Product Configuration
AECR C10 Model
Mode
Name
AECR C10
Smart Cash Register Terminal
Notes
AECR C10 Configuration
AECR C10 series offer as many functional configurations as possible to meet
different demands of the customers, hence the product configuration differ. Please
contact the customer manager for more details.
Product Configuration
Description
15.6’’ Dual Monitor
15.6’’ Main Screen+15.6’’ Customer Display
DIGITAL TUBE
Notes
15.6’’ Main Screen +Led Digital Tube
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2.3 Operating Environment
Operating and Storage Conditions
Ambient Temperature
‐10℃～40℃
Storage Temperature
‐20℃～70℃
Relative
Operating Humidity
5%～90%, Non‐condensing
Humidity
Storage Humidity
5%～90%, Non‐condensing
Temperature
Air Pressure
86kPa～106 kPa
Altitude: <2000m
2.4 Dimension and Weight
Customer display
Weight(g)
L(mm)╳W(mm)╳H(mm)
15.6’’ Customer Display
≈7000
403×225×390
LED Digital Tube
≈5010
403×225×380
3. Unpacking
Please check carefully whether the terminal and fittings are disassembled or
damaged. AECR C10 is a secure payment product, any disassembling behavior may
lead to its failure to use.
1. The following items are included in AECR C10 box.
 AECR C10 terminal
 Power Adapter
 User guide
2. Disassemble all the packaging of the terminal and accessories.
3. You are recommended to keep all the packaging of AECR C10 for further packing
or shipment if needed in the future.
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7 / 29
4. Components
15.6’’ Dual Monitor
Figure 4‐1
1. Main Screen (LCD and touch panel)
3. Paper roll cover
5. Volume Keys
7. Cash drawer button
9. Magnetic card reader
11. Customer Display (LCD and touch panel)
13. Finger print reader
15. Micro USB port
17. LAN (Ethernet) port
19. Headphone jack
21. Cash drawer port
23. Speaker
LED Digital Tube:
2. Buckle of paper roll cover
4. Side USB port
6. Power Key
8. Smart card reader
10. Camera
12. Cable outlet cover
14. SAM card slot
16. Micro SD slot
18. USB port
20. RS232 port
22. DC power supply
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Figure 4‐2
1. Main Screen (LCD and touch panel)
3. Paper roll cover
5. Volume Keys
7. Cash drawer button
9. Magnetic card reader
11. LED DIGITAL TUBE
13. Finger print reader
15. Micro USB port
17. LAN (Ethernet) port
19. Headphone jack
21. Cash drawer port
23. Speaker
2. Buckle of paper roll cover
4. Side USB port
6. Power Key
8. Smart card reader
10. Camera
12. Cable outlet cover
14. SAM card slot
16. Micro SD slot
18. USB port
20. RS232 port
22. DC power supply
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9 / 29
5. Installation
5.1 Checking Environment for Installation
Place the terminal onto a desk or table big and stable enough to support the
weight of the system and peripherals to prevent it from dropping down. The
terminal should be in the environment far away from heat source, and free from
moisture, electromagnetic and electrical devices (e.g. PC screen and electric
motor, etc.).
*************************************************************************
Notice: Do not arrange power cables along the pedestrian walkway
or across the channel on the floor for the sake of safety.
*************************************************************************
5.2 Ports Description
Figure 5‐1
When the rear trapdoor is removed, the slots from top to bottom are as follows:
SAM card reader, Micro USB port, TF card reader.
*************************************************************************
Caution: The ports of terminal must not be connected wrongly. The
terminal cannot be used properly because of any error connections.
*************************************************************************
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10 / 29
5.3 Micro USB
Micro USB is only used as a slave device to connect the computer to debug and copy
data.
Pin
Definition
Description
VBUS
D‐
Differential Date, Negative
D+
Differential Date, Positive
ID
NC
GND
5V
Ground
**********************************************************************
Notice: When the AECR C10 is connected to the computer, the
Ethernet and the USB Type‐A connections are temporarily disabled.
The connection will be resumed automatically when the AECR C10
is disconnected to the computer.
**********************************************************************
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11 / 29
5.4 MicroSD Memory Card
The seat of MicroSD Memory card is friction type. Please install the card in the direction
of the arrow as shown in the following figure.
1.
Turn the terminal and remove the rear trapdoor.
2. Insert MicroSD card and then close the cover and pull
forwards. Be sure to put the MicroSD card contacts
downside and the cut corner as indicated on the figure.
3. Close the trapdoor.
**********************************************************************
CAUTION：Switch off the terminal before opening the trapdoor.
**********************************************************************
5.5 SAM Card
1.
Turn off the terminal and remove the trapdoor.
2.
Take the installed preciously SAM card out of the slot (If
the SAM card was not installed before, please skip the
step).
3.
When introducing a SAM in its slot, be sure to put the cut
corner as indicated on the picture.
4.
Close the trapdoor.
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5.6 Peripheral Cable Connections
Figure 5‐5
When the cover behind the base is removed, the ports from left to right are as
follows: RJ45 Internet port, USB Type‐A port, audio port, RS232 port, Cash drawer
port and DC‐In port.
***********************************************************************
Notice: Please put the power cable, USB cable and Ethernet cable in
the slot of the back cover to prevent the cables from being
scattered.
***********************************************************************
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5.7 Debugging and Trial Operation
Debugging and Trial Operation
1. Check if the power cable is properly connected. When the power supply is functional,
the red light will be on.
2. Check if the communication cable, SAM card (if necessary) and SIM card (if necessary)
are properly installed.
3. Press the power button and observe the system led is from red to blue. If the button
has been pressed but the terminal has no any response, please refer to the "Trouble
shooting".
4. After the installation of the equipment, please have a trial operation.
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6. Usage Instruction
6.1 Power On/Power Off the Terminal
Power on：Make sure the power adapter is correctly connected and press 
button more than 3s. The power indicator flickers from red to blue. The main display will
show the root screen.
Power off: Press  button for more than 2s until the screen displays the following
figure, select  then press it.
Figure 6‐1
The power indicator flickers from blue to red when the terminal is turned off normally.
6.2 Keypad Function
The terminal has four physical keys in total. They are placed at the lower right corner
of the Main Screen. The function of the buttons is displayed on the screen, which is
convenient to use.
Figure 6‐2
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To turn on/off the terminal (press for some seconds) and lock/unlock
the screen (press in a short time).
Volume Keys: To adjust system volume.
Cash Drawer button: To open the cash drawer quickly. The access right to the drawer is
controlled by software.
Power Button:
6.3 Reading Cards
Magnetic stripe card
The card can be read bi‐directionally, with the stripe facing down. Use a regular
movement in order to ensure a reliable card reading.
Figure 6‐3
Unacceptable magnetic card:
1. Being curved.
2. Deformation and edge defection.
3. The magnetic stripe is obviously damaged, scratched or out of magnetic.
6.4 Smart Card
Insert the smart card vertically with the metal chip facing the operator and keep
it in position throughout the transaction.
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Figure 6‐4
***********************************************************************
Notice: If the chip contacts of the smart card are damaged or
oxidized, it may cause transaction failure.
***********************************************************************
6.5 Contactless Card
Place the card right against the sensing area. Keep the card close to the reader
during the transaction. You can remove the card when the transaction is
completed.
Figure 6‐5
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***********************************************************************
Notice: Different version product has different contactless card
configuration. Please consult local department as per your needs.
***********************************************************************
6.6 PIN Pad
AECR C10 is a countertop device with large screens. In order to ensure payment security,
password input is completed through a dedicated PIN Pad.
Figure 6‐6
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6.7 USB Port
The terminal has four USB Type‐A ports in total. The one with power output of
5V/1.5A, located at the right side of the base, is recommended for frequently used USB
device (e.g. flash disk) or high‐power USB devices. The others all with power output of
5V/0.5A, located behind the base are recommended for USB devices that are not plugged
in/out frequently (e.g. PIN Pad, scanners etc.).
Figure 6‐7
6.8 Fingerprint Identification
Fingerprint identification module located behind the Main Screen can be used for
login, authorization and so on.
Figure 6‐8
***********************************************************************
Notice: Please keep the fingerprint module surface clean.
***********************************************************************
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6.9 Camera
15.6’’ Dual Monitor
10cm
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