Fujitsu F11C Mobile phone User Manual L09

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F-11C
INSTRUCTION MANUAL
’11.X
F-11C_EN_ninshou
DOCOMO W-CDMA, GSM/GPRS, Wireless LAN System
Thank you for purchasing "docomo SMART series F-11C" mobile terminal.
Before using F-11C, read this manual to ensure safe use and handling.
About manuals for F-11C
The operations of F-11C are described in this manual, "使いかたガイド (Guide)” (installed in FOMA
terminal) and "Instruction manual (detailed version)" (in pdf format).
Instruction
manual (this
manual)
This manual provides information about screens and operations of basic
functions.
"使いかたガイド
(Guide) "(installed
in FOMA terminal)
This guide provides overviews and operations of frequently-used functions. (In
Japanese only)
In F-11C Stand-by display, mef Toole# GuideeSelect a search method
"Instruction
manual (detailed
version)" (in pdf
format)
This manual provides detailed information and operations of all the functions.
(In Japanese only)
 This manual can be downloaded from NTT DOCOMO website.
http://www.nttdocomo.co.jp/support/trouble/manual/download/index.html
* The URL and contents are subject to change without prior notice.
･ In this "F-11C INSTRUCTION MANUAL", "F-11C" mobile terminal is usually referred to as "FOMA terminal".
･ The images or illustration used in this manual are examples. They may differ from the actual displays.
･ The images used in this manual assume that Kisekae Tool is set to "White" and Color theme setting is set to
"White".
･ In this manual, "authenticate" indicates the operating procedure for entering the terminal security code in 48 digits (⇒P41) or performing fingerprint authentication.
Basic package
F-11C
Battery Pack F19
Desktop Holder F33
Instruction manual
(including Back
Cover F62 and
warranty)
Desktop Holder F33
is made of recycled
ABS from used
products.
Compatible options ⇒PXX
･ Unauthorized copying of parts of or this entire manual is prohibited.
･ The contents in this manual, URL and contents are subject to change without prior notice.
F-11C_EN_ninshou
Contents
FOMA terminal ...........................
What you can do with F-11C .....
Part names and functions .........
Usage styles ...............................
Before Using ...............................
Screen Explanation ....................
Character Entry ..........................
26
29
33
Call Telephone............................
Mail ..............................................
Phonebook ..................................
47
56
60
Precautions (Always follow these
directions)...............................
Handling precautions ................ 16
Waterproof/Dustproof function 21
Sound/Screen Setting ..............
Lock/Security.............................
36
41
Basic
Operation
Connect
i-mode/Full Browser/Smart Browser........................................................
i-Channel ..................................... 64
62
Camera ........................................
1Seg.............................................
Music ...........................................
67
69
71
i-αppli..........................................
i-motion/Movie..........................
73
74
Osaifu-Keitai ...............................
i-concier.......................................
Convenient tools ........................
75
76
77
Data Management.....................
81
Support ....................................... 87
Appendix ..................................... 94
Index............................................ 112
Introduction
Search
Enjoy
More
Convenient
Others
F-11C_EN_ninshou
FOMA terminal
･ Because your FOMA terminal uses wireless transmission, it may not function in locations where it is
Introduction
･
･
･
･
･
･
･
･
difficult for radio waves to penetrate, such as tunnels, underground passages and some buildings, in areas
where radio waves are weak, or out of service area. Even when you are high up in a tall building or
condominium and nothing blocks your view outside, your FOMA terminal may not be able to receive or
transmit signals. Also, communication may be interrupted even when the signal meter on your FOMA
terminal indicates there are strong radio waves and you are not moving (traveling).
Use your FOMA terminal in a way that does not disturb others in public spaces, crowded locations or quiet
places.
Because your FOMA terminal uses radio waves to communicate, it is possible that a third party may
attempt to tap your calls. However, the W-CDMA, GSM/GPRS, Wireless LAN system automatically applies
a confidential communication function to all calls, so even if a third party could somehow tap a call, they
only hear noise.
Your FOMA terminal encodes voice communication as digital data. When you are operating your FOMA
terminal while moving to a location subject to weaker radio wave conditions, the transmitted digital data
may not be correctly decoded and as a result the decoded voice may differ somewhat from the actual voice.
Maintain a separate record of the data (Phonebook, Schedule, Memo, Recorded messages, Voice memos,
Moving picture memos, etc.) you registered in your FOMA terminal. Note that DOCOMO assumes no
responsibility for any loss of saved contents of data resulting from malfunction, repair, changing of the
model or other handling of FOMA terminal.
You are recommended to save important data to microSD card. Using DOCOMO keitai datalink, you can
transfer and save phonebook, mail, schedule and other data to a PC.
The user hereby agrees that the user shall be solely responsible for the result of the use of SSL/TLS.
Neither DOCOMO nor the certifier as listed herein makes any representation and warranty as for the
security in the use of SSL/TLS. If the data should be erased, DOCOMO assumes no responsibility for the
loss of any data.
Certifier : VeriSign Japan K.K., Cybertrust Japan Co., Ltd., GlobalSign K.K., RSA Security Japan Ltd.,
SECOM Trust Systems Co., Ltd., Comodo CA Ltd., Entrust, Inc., Go Daddy, Inc.
This FOMA terminal supports FOMA Plus-Area and FOMA HIGH-SPEED Area.
FOMA terminal can be used only via the FOMA network provided by DOCOMO and DOCOMO's roaming
area.
F-11C_EN_ninshou
What you can do with F-11C
Waterproofness/Dustproofness
21
Quick voice activation
32
Just speaking a keyword of function you want to
use activates the function. It is useful when you do
not know where is a desired function in the menu
or when you want to activate the function
immediately.
使いかたガイド (Guide)
i-concier
76
It is a service that Machi-chara (a character on the
stand-by display) supports your life like a butler or
concierge. It stores your various information (area
of residence, memo, schedule, ToruCa,
phonebook, etc.) and offers you information that
matches contents of Memo or Schedule, your
living area or current location, or preferences and
interest at the right time. (In Japanese only)
Introduction
Waterproofness of IPX5 and IPX8 and
dustproofness of IP5X are provided by firmly
closing the external connection jack cap and
installing the back cover in a locked state.
32
Without the instruction manual at your hand, you
can check readily the operations of function you
want to use. By searching from the function list or
entering a keyword, you can view the outline or
operation for the function and also activate the
function. (In Japanese only)
Smart Browser
62
WebKit, adopted by Smartphone etc., enables to
view contents on the Internet comfortably by
touch operation.
F-11C_EN_ninshou
Part names and functions
Part names of F-11C and major functions assigned to each part are as follows.
Introduction
F-11C_EN_ninshou
To use the function with *, press the key for 1
second or more.
Introduction
a Earpiece
b Display
c Microphone for calling and recording
d Light sensor for sensing the ambient
lightness to adjust the brightness of the
display
e 1Seg antenna used for 1Seg watching
f Sub-display
g Charging light
h Light for opening/closing FOMA terminal,
using camera, etc.
i FOMA antenna is built-in
j Camera
k Fingerprint sensor for registering
fingerprint and authentication
l Infrared data port for infrared
communication or infrared remote control
function
m Speaker
mark for placing over IC card reader for
Osaifu-Keitai and iC transmission
o Back cover
p Charging jack
q Back cover lever
r Open assist button
s Strap opening
t Jack for charger, earphone, etc.
a m Display the menu
b a Display the mail menu, switch text input
modes or check new mail/message*
c c Display i-Channel or return to the previous
screen
d n Start voice call, switch to hands-free call or
perform quick voice activation*
e 0 - 9 Enter phone number or characters,
or select menu item
f * Enter "*" or voiced/semi-voiced sound, or
start/cancel Public mode (Drive mode)*
g T Start/Exit i-Widget, or watch 1Seg*
h U (Search key) Activate Quick search/i-mode
voice search*
i k Multi-cursor key for moving the cursor
g : Perform an operation
u : Display Schedule, or adjust sound volume
d : Display Phonebook, adjust sound volume
or add a phonebook entry*
l : Display Received calls
r : Display Redial or start/cancel IC card lock*
j C Start the still camera shooting
k I Display iMenu or i-αppli folder*
l f Exit a running function, or turn ON/OFF the
FOMA terminal by pressing for 2 seconds or
more
m # Enter "#" or punctuation, or start/cancel
Silent mode*
n s Multitask key for starting another function
during a call or operation, or start/cancel Privacy
view*
o Side keys
Z Record video, start the still camera shooting
and operate Music player
S Stop the ring alert, vibrator or adjust sound
volume
D Mail/message inquiry, adjust sound volume,
and activate High-pitched alarm
F-11C_EN_ninshou
Connection of Stereo Earphone Set 01 (Optional)
for external connection jack
* AC adapter uses a common jack.
Stereo Earphone Set 01
Introduction
AC adapter
External
connection jack
F-11C_EN_ninshou
Precautions (Always follow these directions)
・ Before using your FOMA terminal, or when
DANGER
WARNING
CAUTION
This sign denotes that
death or serious injury
may directly result from
improper use.
This sign denotes that
death or serious injury
may result from
improper use.
This sign denotes that
minor injury or damage
to property may result
from improper use.
No wet hands
No liquids
Do
This symbol denotes that using the
phone or its components with wet
hands is not allowed.
Introduction
necessary, read the precautions below to
ensure safe use and handling. After reading this
manual, keep it carefully.
・ These precautions are intended to protect you
and others around you. Read and follow them
carefully to avoid injury, damage to the product
or damage to property.
・ The signs below differentiate between the
levels of danger that can occur if the product is
not used within the specified guidelines.
This symbol denotes that using the
phone or its components in a
bathroom or other highly humid
area is not allowed.
This symbol denotes that an
instruction must be obeyed at all
times.
This symbol denotes that the
equipment should be unplugged.
Unplug
■ Precautions contain the description below.
Handling FOMA terminal, battery pack, adapter,
desktop holder and UIM (common) .........................8
Handling FOMA terminal ..............................................9
Handling battery pack .................................................11
Handling adapter and desktop holder .......................12
Handling UIM...............................................................13
Handling mobile phones near electronic medical
equipment.................................................................13
・ The symbols below show specific directions.
This symbol denotes that the action
is prohibited.
Don’t
No disassembly
This symbol denotes that
disassembling the phone or its
components is not allowed.
F-11C_EN_ninshou
Handling FOMA terminal, battery
pack, adapter, desktop holder and
UIM (common)
DANGER
Introduction
Do not use, store, or leave the
equipment in hot areas such as near
Don’t flames or in areas under strong direct
sunlight such as inside a vehicle.
Keep conductive materials (metal
pieces, pencil lead, etc.) from coming in
Don’t contact with the charging jack or
external connection jack. Do not put
those materials inside the terminal.
May cause fire, burns, injuries, electric shock.
Do not cover or wrap the terminal with
a blanket, etc while using or charging.
Don’t May cause fire or burns.
May cause fire, burns or injuries.
Do not put the terminal into heating
cooking device such as microwave oven
Don’t or high-pressure container.
Do
The gas may catch fire.
When using Osaifu-Keitai in a place as a gas
station, turn OFF the terminal before using it.
(When IC card lock is activated, deactivate it
before turning OFF the terminal.)
May cause fire, burns, injuries, electric shock.
Do not disassemble or remodel the
equipment.
No disassembly May cause fire, burns, injuries, electric shock.
May cause fire, burns, injuries, electric shock.
For waterproofness, refer to ⇒P21
If the equipment starts giving off a
strange smell, overheats, becomes
discolored or deformed during use,
charging or in storage, immediately
perform the following operations.
Use the battery pack and adapter
specified by NTT DOCOMO for your
FOMA terminal.
･ Turn FOMA terminal OFF.
･ Remove the battery pack from FOMA
Do not let the terminal get wet with
water, drinking water, urine of pet
No liquids animals, etc.
Do
Do
･ Remove the power plug from the wall
outlet or cigarette lighter socket.
terminal.
Failure to do so may cause fire, burns, injuries,
electric shock.
May cause fire, burns, injuries, electric shock.
WARNING
CAUTION
Do not throw the equipment or give
hard shock to it.
Don’t
Turn FOMA terminal OFF and stop
charging before entering a place such as
a gas station where flammable gases
are generated.
Do not leave the equipment on unstable
or sloping surfaces.
May cause fire, burns, injuries, electric shock.
Don’t
May cause injuries.
Do not store the equipment in
extremely humid, dusty or hot areas.
Don’t May cause fire, burns, electric shock.
F-11C_EN_ninshou
Do
Children using the equipment should be
instructed in proper operation by an
adult. Do not allow them to use the
equipment without adult supervision.
Do not turn on the light by getting the
lighting part closer to other person's
Don’t eyes.
May impair eyesight. And may cause accidents
like injury etc., by dazzling or astounding other
people.
May cause injuries.
Do
May be accidentally swallowed or cause
injuries.
Do not put foreign objects such as liquid
like water, metal pieces or burnable
Don’t things into UIM or microSD card slot.
Introduction
Store the equipment out of reach of
small children.
May cause fire, burns, injuries, electric shock.
Do
Be careful especially when using FOMA
terminal connected to the adapter
continuously for a long time.
If you use i-αppli, a videophone call or 1Seg
watching while charging the battery for a long
time, FOMA terminal, battery pack and adapter
may be heated.
Directly touching a hot part for a long time, you
may have redness, itching or rash on your skin,
or it may result in low-temperature burns
depending on your constitution and/or health
condition.
Do not turn on the light aiming directly
at the driver of the car etc.
Don’t May disturb driving and cause an accident.
Do
Failure to do so may cause electronic equipment
or electronic medical equipment to fail or
malfunction. If the function which automatically
turns the power ON is set, cancel the setting
before turning the power OFF.
When using the phone in a medical facility, be
sure to observe the regulations of the facility. If
you do prohibited act such as using the phone in
an airplane, you will be punished according to
law.
Handling FOMA terminal
WARNING
Do not direct the infrared data port
toward your eye and transmit signals.
Don’t
May cause harmful effect on eyes.
Do not direct the infrared data port
toward home electric appliances etc.
Don’t equipped with infrared device when
using infrared communication.
May cause an accident because of malfunction
of infrared device.
Turn FOMA terminal OFF in areas where
use is prohibited, such as in airplanes
and hospitals.
Do
When you talk by setting handsfree or
ring alert is sounding, keep FOMA
terminal away from your ear.
And, when connecting the earphone/
microphone etc. to the FOMA terminal
and play a game or music, adjust the
volume moderately.
Too loud volume may cause a hearing loss.
And, if you cannot hear the sound around you
clearly, it may cause an accident.
F-11C_EN_ninshou
Do
CAUTION
If you have weak heart, be careful when
setting the Vibrate alert (vibration) or
alert volume setting.
Do not swing FOMA terminal by
antenna or its strap.
May cause harmful effect on heart.
Introduction
Do
When you use electronic medical
equipment, check with the equipment
manufacturer to determine how the
device is affected by radio waves before
using.
May cause harmful effect on electronic medical
equipment etc.
Do
Turn FOMA terminal OFF near highprecision electronic control equipment
or electronic equipment using lowpower signals.
Failure to do so may cause the equipment to fail
or malfunction.
* Examples of electronic equipment to avoid.
Hearing aids, implanted pacemakers or defibrillators,
other electronic medical equipment, fire alarms,
automatic doors and other automatic control
equipment.
Users wearing implanted pacemakers or defibrillators
or other electronic medical equipment should check
with the manufacturer or sales outlet about the effect
of radio frequencies on the equipment.
Do
When the display or camera lens is
accidentally broken, be careful of
broken glass or exposed internal parts
of FOMA terminal.
Don’t
Do not use damaged FOMA terminal.
May cause fire, burns, injuries, electric shock.
Don’t
When using the motion tracking or
motion sensor, check the safety around
Don’t you, hold FOMA terminal firmly, and do
not shake it unnecessarily.
May cause accident such as injuries.
If the display part is accidentally broken
and the liquid crystal leaks out, do not
Don’t make the substance contact with your
skin of face or hands.
May cause loss of sight or skin problems.
If the liquid crystal gets into your eyes or mouth,
rinse it with clean water and see a doctor
immediately.
And, if the liquid adheres to skin or clothing, use
alcohol etc. to wipe it off, then wash with soap.
Do
Do
10
Failure to do so may cause hearing defect.
To use the terminal in car, check with
automobile manufacturer or dealer to
determine how the device is affected by
radio waves before using.
In rare cases, using the phone in some vehicle
models can cause the vehicle's electronic
equipment to malfunction. In that case, stop
using the terminal immediately.
Surfaces of display and camera lens are made of
plastic panels and they are structured for the
glass not to scatter, however, if you mistakenly
touch broken or exposed parts, you may be
injured.
To sound the high-pitched alarm,
always keep FOMA terminal away from
your ears.
May cause accident such as injury to yourself or
others by hitting.
Do
Mobile phones can give some users skin
problems such as itching, allergic
reactions or rashes. If you develop skin
problems, stop using the phone
immediately, and see a doctor.⇒
"Material list (P14)"
F-11C_EN_ninshou
Do
When opening or closing FOMA
terminal, take care not to have your
fingers or strap caught by the terminal.
May cause accident such as injuries.
Don’t May cause battery pack to ignite, burst, heat or
leak.
Do
May reduce visual acuity.
If the battery pack's fluid etc. contacts
eyes, immediately flush the eyes with
clean water and see a doctor right
away. Do not rub the eyes.
May cause loss of sight.
Handling battery pack
■ Check that the battery type matches the type
displayed on the battery pack label.
Display
Li-ion 00
Battery type
Li-ion battery
WARNING
If the battery pack seems to have
abnormalities such as deformation or
Don’t scratches due to falling, never use it.
May cause battery pack to ignite, burst, heat or
leak.
DANGER
Do not connect a wire or other metal
objects to the jack. And, do not carry or
Don’t store FOMA terminal with objects like a
metal necklace.
Do
Be careful not to let your pet bite the
battery pack.
Do
Don’t May cause battery pack to ignite, burst, heat or
leak.
May cause battery pack to ignite, burst, heat or
leak.
CAUTION
Do not discard old battery packs
together with other garbage.
May cause battery pack to ignite, burst, heat or
leak.
Do not throw the battery pack into the
fire.
If the battery pack leaks or gives off a
strange smell, immediately remove it
from the vicinity of open flames.
The vapors from leaking battery pack fluid may
ignite or explode.
May cause the battery pack to ignite, burst, heat
or leak.
Check the orientation of battery pack to
install it to FOMA terminal, and do not
Don’t try to force the battery pack onto FOMA
terminal if you are having trouble
installing it.
Introduction
Do
When watching the display, take a
certain distance from the display in a
fully bright place.
Do not nail the battery pack, hit with a
hammer or step on it.
Don’t
May cause igniting or environmental
destruction. Tape the terminals of old battery
packs to insulate them, and then bring them into
a sales outlet such as docomo Shop. If your local
municipality has a battery recycling program,
dispose of them as provided for.
11
F-11C_EN_ninshou
Do not use or charge a wet battery pack.
Don’t
Do
May cause battery pack to ignite, burst, heat or
leak.
If fluid etc. leaks out from the battery
pack, do not make the fluid contact with
your skin of face or hands.
Introduction
May cause loss of sight or skin problems.
If the fluid etc. put into your eyes or mouth, or
contacts skin or clothes, immediately flush the
contacted area with clean water.
If the fluid put into the eyes or mouth,
immediately see a doctor after flushing.
Handling adapter and desktop
holder
Do not short the charging jack while it is
connected to the outlet or cigarette
Don’t lighter socket. Do not touch the
charging jack with a part of your body
such as your hand or finger.
May cause fire, burns, electric shock.
Do not place heavy objects on the
adapter cord.
Don’t May cause fire, burns, electric shock.
When you insert and remove AC
adapter from power outlet, do not
Don’t contact a metal strap or other metal
objects with the jack.
May cause fire, burns, electric shock.
WARNING
Do not use the adapter cord if it gets
damaged.
Don’t
Do not touch the adapter cord, desktop
holder or outlet with wet hands.
No wet hands May cause fire, burns, electric shock.
May cause fire, burns, electric shock.
Do not use the AC adapter or desktop
holder in a bathroom or other highly
Don’t humid area.
Do
Only use with the specified power
source and voltage.
When charging FOMA terminal
overseas, use AC Adapter for global use.
If incorrect voltage is used, this may cause fire,
burns or electric shock.
AC adapter : AC100V
DC adapter : 12 or 24V DC (specific for negative
ground vehicle)
AC adapter for global use : Between 100V and
240V AC (Connect to the AC outlet for internal
household use)
May cause fire, burns, electric shock.
Always use the DC adapter with a
negative-ground vehicle. Do not plug it
Don’t into a positive-ground vehicle.
May cause fire, burns, electric shock.
When it starts to thunder, do not touch
adapter.
If the DC adapter's fuse blows, replace it
only with the specified fuse.
Don’t May cause electric shock.
Do
May cause fire, burns, electric shock. For the
specified fuse, see the instructions that come
with the DC adapter.
Wipe off any dust that accumulates on
the power plug.
12
Do
Failure to do so may cause fire, burns, electric
shock.
F-11C_EN_ninshou
When you connect the AC adapter to an
outlet, firmly connect to the outlet.
Failure to do so may cause fire, burns, electric
shock.
Do
When you disconnect the adapter from
the outlet or cigarette lighter socket, do
not pull the adapter cord with excessive
force. Instead, hold the power plug to
disconnect.
■ These precautions are based on the guidelines
produced at the Electromagnetic Compatibility
Conference Japan, regarding the protection of
electronic medical equipment from radio
waves emitted by mobile phone units.
WARNING
May cause fire, burns, electric shock.
Always remove the power plug from
the outlet or cigarette lighter when not
Unplug using the adapter for an extended
period.
Obey the following rules inside medical
facilities.
Do
and corridors if electronic medical equipment
could be nearby.
･ If the medical facility has specified zones
where use or possession of mobile devices is
prohibited, obey those instructions.
･ If the function to automatically turn ON the
power is set, cancel the setting before turning
the power OFF.
Immediately remove the power plug
from the outlet or cigarette lighter
Unplug socket if water or other fluids get into
the adapter.
Failure to do so may cause fire, burns, electric
shock.
Failure to do so may cause fire, burns, electric
shock.
Do
CAUTION
Do
May cause injuries.
Turn FOMA terminal OFF in crowded
trains or other public places where
pacemaker or defibrillator wearers
could be nearby.
FOMA terminal's signals may affect the
operation of implanted pacemakers or
defibrillators, and other devices.
Handling UIM
Be careful of the cut surface when
removing UIM.
rooms (ORs), intensive care units (ICUs) or
coronary care units (CCUs).
･ Turn FOMA terminal OFF in hospital wards.
･ Turn FOMA terminal OFF in hospital lobbies
Failure to do so may cause fire, burns, electric
shock.
Always remove the power plug from
the cigarette lighter socket when
Unplug cleaning the equipment.
･ Do not bring FOMA terminal into operating
Introduction
Do
Handling mobile phones near
electronic medical equipment
Do
Wearers of implanted pacemakers or
defibrillators must carry and use FOMA
terminal at least 22 cm away from the
implanted device.
FOMA terminal's signals may affect the
operation of implanted pacemakers or
defibrillators, and other devices.
13
F-11C_EN_ninshou
Do
When electronic medical equipment
other than implanted pacemakers or
defibrillators are in use outside of
medical facilities (such as in home care
settings), check with the device
manufacturer to determine how the
device is affected by electrical signals.
Introduction
Display panel
Material
Movable
PC resin
part Display
Surface
treatment
UV hard
coating
Surface
treatment
High heat
UV hard
resistance coating
transparent
material (シ
ルプラス ®)
Camera ring ABS resin Chrome-plating
(Color:
BLACK,
RED)
Material list
Part
Material
Camera lens Camera
panel
FOMA terminal's signals may affect the
performance of electronic medical equipment.
Exterior
case
14
Part
Camera ring Acrylate
(Color:
resin
WHITE)
None
Light lens
PC resin
None
Side keys
PC resin
UV hard
coating
PC resin
UV hard
coating
Body
PC resin
UV hard
coating
Flexure
Elastomer
resin (TPE)
None
Water stop
PC resin
None
Water stop
rubber
Silicon
rubber
None
Contacts
Stainless
steel
Gold plating
Attaching
holder
section
LCP resin
None
Movable
part Rear
surface
PA-GF resin UV hard
coating
Keypad
Fixed part
Keypad
PA-GF resin UV hard
coating
Fixed part
Battery
PC+ABS
resin
UV hard
coating
External
connection
jack cap
Back cover
PC+ABS
resin
UV hard
coating
Back cover
lock lever
POM resin
None
Back cover
lock plate
Stainless
steel
None
Back cover
(body)
Stainless
steel
None
Back cover
(gasket)
Silicon
rubber
None
External connection jack
Stainless
steel
Tin plating
Hardened
glass
Shatterproof
film
Facing sheet around
keypad
PET resin
UV hard
coating
Charging
jack
F-11C_EN_ninshou
Part
Movable
part/Rear
surface
Material
Facing panel ABS resin
Corner pad
UV hard
coating
Elastomer None
resin (TPEE)
Stainless
steel
None
None
Battery install recess face PC board
Gold plating
Battery
contacts
Battery
contacts
connector
PPS resin
None
Battery
contacts
Beryllium
copper
Gold plating
(base : Ni-Pd
plating)
Battery pack Battery pack PC resin
Contacts
Beryllium
copper
Introduction
Screw sheet Polyester
film
Screw (battery install
recess)
Surface
treatment
None
Gold plating
Fingerprint sensor
Flexible PC None
board
UIM tray
POM resin
None
15
F-11C_EN_ninshou
Handling precautions
General
・ F-11C is waterproof/dustproof, however, do not allow
Introduction
16
water or dust to seep into FOMA terminal and do not
allow accessories or optional devices to get wet or let
dust attach.
- Battery pack, adapter, UIM are not waterproof/
dustproof. Do not use in a bathroom or other highly
humid area or do not let rain attached. Or putting the
terminal on your body, humidity of sweat may cause
internal corrosion and malfunction. Note that
malfunctions, which are determined to be caused by
water as result of inspections, are not covered by the
warranty. Since these conditions are outside the scope
of the warranty, a repair, if at all possible, is charged.
・ Clean FOMA terminal with a dry soft cloth (such as a
cloth for eyeglasses).
- Rubbing it roughly with a dry cloth may scratch the
display.
- Drops of water or dirt left on the display may cause
stains.
- If FOMA terminal is wiped with alcohol, paint thinner,
benzine or detergent, the printing may disappear or
color may fade.
・ Clean the jack occasionally with a dry cotton swab
etc.
- If the jack is soiled, connection gets worse and it may
cause power to be turned off or insufficient battery
charge, so clean the jack with a dry cotton swab etc.
Also, be careful never to damage the jack when
cleaning it.
・ Do not place FOMA terminal near an air-conditioner
outlet.
- The rapid change in temperature may cause
condensation, causing internal corrosion and
malfunction.
・ When using, be careful not to subject excessive force
to FOMA terminal or the battery.
- If FOMA terminal is crammed into a brimming bag or
placed in a pocket and sat on, display, internal PCBs or
battery pack may be damaged or malfunction. And, if
external devices are plugged into the external
connection jack (earphone/microphone jack), the
breakage of the connector or malfunction may result.
・ Do not rub or scrape the display with a metal piece
etc.
- It may scratch the display, causing malfunction or
damage.
・ Carefully read the separate instructions that come
with the battery pack and adapter.
FOMA terminal
・ Do not press the surface of the touch panel strongly or
operate it with sharp objects such as a nail, a ballpoint
pen and a pin.
- It may damage the touch panel.
・ Avoid extreme temperature.
- Use FOMA terminal where the temperature ranges
between 5 and 40℃ (limited to the temporary use in a
bathroom etc. when temperature is above 36℃) and
humidity ranges between 45 and 85%.
・ FOMA terminal may affect land-line phones, TVs or
radios in use nearby, so use it as far as possible from
these appliances.
・ Maintain a separate record of the data you saved in
your FOMA terminal.
- If the data is deleted, DOCOMO assumes no
responsibility for the loss of any data.
・ Do not drop FOMA terminal or subject it to shocks.
- May cause malfunction or damage.
・ Do not plug external devices into the external
connection jack (earphone/microphone jack) at a
slant, or do not pull it forcibly while it is plugged.
- May cause malfunction or damage.
F-11C_EN_ninshou
・ Do not bring magnetic cards etc. close to FOMA
inside.
- May cause malfunction or damage.
・ It is normal for FOMA terminal to become warm
during use or charging. Continue to use it.
・ Do not leave FOMA terminal with the camera in areas
under strong direct sunlight.
- May cause discoloring or burn-in of materials.
・ Use FOMA terminal with the external connection jack
cap closed.
- Dust and/or water brought into FOMA terminal cause
troubles.
・ Do not use FOMA terminal with the back cover
removed.
- May cause removal of battery pack, malfunction or
damage.
・ Do not put extreme thick sticker on the keypad face.
- May cause malfunction, damage or erroneous
operation.
・ Do not put label or sticker on the back side of display.
- Label or sticker may be hooked when opening/closing
FOMA terminal and may cause malfunction or
damage.
・ Do not rotate the display with FOMA terminal closed.
- It may scratch the part around the display and keypad,
and it may cause malfunction or damage.
・ Do not put strong impact on the fingerprint sensor or
scratch its surface.
- It may cause malfunction of fingerprint sensor and
disable authentication operation.
・ Clean the fingerprint sensor with a dry soft cloth (such
as a cloth for eyeglasses).
- If the fingerprint sensor is dirty or water is sit on its
surface, the sensor cannot read fingerprints, and it may
cause decrease authentication performance or
malfunction.
・ While microSD card is being used, do not take the
card out and do not turn off FOMA terminal.
- May cause data loss or malfunction.
terminal nor clip it by FOMA terminal.
- Magnetic data in cash cards, credit cards, telephone
cards, floppy disks, etc. may be erased.
・ Do not bring magnetized objects close to FOMA
terminal.
- Bringing strong magnetism close may cause a
malfunction.
Battery pack
・ The battery pack is a consumable part.
- Replace the battery pack if FOMA terminal has
extremely short operation time on a full charge,
though it may vary by operating conditions. Purchase
a new battery pack of the specified type.
・ Charge the battery in an area within the proper
ambient temperature range (5-35℃).
・ The operation time provided by the battery pack
varies by the operating environment and battery
pack's deterioration.
・ The battery pack may swell out as it comes to near the
end of its lifetime depending on the usage conditions,
but it is not a problem.
・ Be careful especially about the following points when
preserving the battery pack.
- Keeping under the state of the full charge (right after
charging ends)
- Keeping under the state of the empty charge (too
exhausted to turn on FOMA terminal)
They may cause the battery pack performance to be
degraded or its lifetime to be shortened.
A recommended battery level to keep the battery pack
is the battery icon in 2 cells or in 40 % of remaining
battery level as a guide.
Introduction
・ Do not close FOMA terminal with the strap etc. held
17
F-11C_EN_ninshou
Adapter
Introduction
・ Charge the battery in an area within the proper
・ This FOMA terminal is equipped with the security
ambient temperature range (5-35℃).
・ Do not charge the battery in the areas below.
- In areas of excessive humidity, dust or vibrations
- Near land-line phones or TVs/radios
・ It is normal for the adapter to become hot while
charging. Continue to use it.
・ When using the DC adapter for charging, keep the
vehicle engine running.
- The vehicle's battery could become flat.
・ When using an outlet with a mechanism preventing
unplugging, follow the handling instructions for that
outlet.
・ Do not give strong shock. Do not deform the charging
jack.
- Doing so may cause malfunction.
features, that are compliant with Bluetooth standards
for communication via Bluetooth. However,
depending on the settings, there may not be enough
security. Be aware of security risks when using
Bluetooth.
・ DOCOMO assumes no responsibility for any
information which may be leaked during
communication via Bluetooth.
・ You can use headset, handsfree, audio, keyboard,
dial-up connection, data transfer, serial port, image
transfer or health devices with FOMA terminal. An
audio/video remote control may be available with an
audio device (only Bluetooth compatible devices).
・ Frequency bands
Frequency bands used by FOMA terminal Bluetooth
function are as below.
UIM
・ Do not use excessive force to install/remove UIM.
・ Note that DOCOMO assumes no responsibility for
malfunctions occurring as the result of inserting and
using UIM with another IC card reader/writer.
・ Always keep UIM ICs clean.
・ Clean UIM with a soft, dry cloth (such as a cloth for
eyeglasses).
・ Maintain a separate record of the data you saved in
UIM.
- If the data is deleted, DOCOMO assumes no
responsibility for the loss of any data.
・ To preserve the environment, bring the old UIM to a
sales outlet such as docomo Shop.
・ Take care not to scratch, touch accidentally or short
IC.
- May cause data loss or malfunction.
・ Do not drop UIM or subject it to shocks.
- May cause malfunction.
・ Do not bend UIM or place heavy objects on it.
- May cause malfunction.
・ Do not install UIM into FOMA terminal with a label or
sticker put on.
- May cause malfunction.
18
Bluetooth® devices
a bc
2.4FH1
a2.4 : Radio equipment that uses the 2400 MHz band.
bFH : The modulation is the FH-SS method.
c1 : The expected interference distance is 10 m or
shorter.
: All bandwidths between 2400 MHz
and 2483.5 MHz are used, and the bandwidth used by
mobile object identification devices cannot be
avoided.
F-11C_EN_ninshou
FeliCa reader/writer
・ FeliCa reader/writer function of FOMA terminal uses
weak waves requiring no licenses for radio stations.
・ It uses 13.56 MHz frequency band. When using other
reader/writers in your surroundings, keep FOMA
terminal away sufficiently from them. Before using
the FeliCa reader/writer, confirm that there are no
radio stations using the same frequency band nearby.
FM transmitter
・ FM transmitter of FOMA terminal uses weak waves
requiring no licenses for radio stations.
・ It uses 77.4 - 85.0MHz frequency band. To use it, set
Introduction
Cautions on using Bluetooth devices
In the bandwidth used by this terminal, in addition to
home electric appliances such as a microwave oven and
industrial/scientific/medical devices, in-plant radio
stations used to identify mobile objects used in
production lines of a factory that require a license,
specified low power radio stations, or amateur radio
stations that do not require a license (hereafter "other
radio stations") can be in operation.
1. Before using this terminal, check whether other radio
stations are in operation in your neighborhood.
2. If radio wave interference occurs between the
terminal and "other radio stations", use the terminal
in a different location or "Turn the power OFF" to
avoid the radio wave interference.
3. For details, contact "General Inquiries" on the last
page of this manual.
frequency not to common to FM radio station of the
area you use to avoid affecting FM radio users in
neighborhood.
19
F-11C_EN_ninshou
CAUTION
・ Do not use a remodeled FOMA terminal. Using a
Introduction
20
remodeled terminal violates the Radio Law.
FOMA terminal is certified according to technical
standard conformance of specified wireless
equipment based on the Radio Law, and as a proof of
it, the "Technical Compliance Mark " is depicted on
the engraved sticker of FOMA terminal.
If you remodel FOMA terminal by removing its screws,
your certification of technical standard conformance
becomes invalid.
Do not use FOMA terminal with its certification of
technical standard conformance invalid as it violates
the Radio Law.
・ Be careful when you use FOMA terminal while driving
a car etc.
Using a mobile phone while driving is subject to penal
regulations.
However, absolutely necessary cases such as rescue
of a sick person or maintaining public's safety are
exempted.
・ Use the Bluetooth function only in Japan.
The Bluetooth function of the FOMA terminal is
compliant with wireless standards and is authorized
for use only in Japan.
If you use this function overseas, you may be
punished.
・ Use FeliCa reader/writer function only in Japan.
FeliCa reader/writer function of FOMA terminal
conforms to Japanese radio standards.
If you use this function overseas, you may be
punished.
・ Use FM transmitter only in Japan.
FM transmitter of FOMA terminal is compliant with
wireless standards and is authorized for use only in
Japan.
If you use this function overseas, you may be
punished.
F-11C_EN_ninshou
Waterproof/Dustproof function
✜ What you can do with waterproofness/
dustproofness of F-11C
・ You can talk or watch 1Seg programs without
using an umbrella in the rain (for rainfall of 20
mm or less per hour).
- When your hands or the FOMA terminal are
wet, avoid installing/removing the back cover
or opening/closing the external connection
jack cap.
・ You can also shoot still images and moving
pictures in the pool depth of 1.5 m.
- Do not perform other operations underwater
than shooting still images and moving
pictures.
- If you put the terminal in water of swimming
pool, be sure to have it within 30 minutes.
- If FOMA terminal gets wet with water from the
swimming pool, wash it in specified procedure
(⇒P23).
・ You can use FOMA terminal in a bathroom.
- Do not put the terminal in the bathtub. Do not
use the terminal in hot water. May cause
malfunction.
- Never put FOMA terminal in hot spring water
or water containing soap, detergent or bath
powder.
Introduction
F-11C provides waterproofness of IPX5*1,
IPX8*2 and dustproofness of IP5X*3 with
firmly closing the external connection jack
cap and installing the back cover in a locked
state.
*1 IPX5 means that a phone keeps functioning after
applying a jet flow of 12.5 L/min. from every
direction from a distance of approximately 3 m for at
least 3 minutes using water nozzle in 6.3 mm inner
diameter.
*2 For F-11C, IPX8 means that a phone keeps
functioning after F-11C is slowly submerged to
depth of 1.5m in static tap water at room
temperature, left there for 30 minutes and then taken
out, and the mobile phone keeps shooting still
images or moving pictures in approximately 30
minutes in static tap water at room temperature.
*3 IP5X means a protection degree that a phone keeps
functioning and safety after it is placed in a device
with dust in diameter 75μ or less for 8 hours,
agitated and then taken out.
To ensure waterproofness/
dustproofness
To avoid water/dust ingress, be sure to
observe the following points.
・ Do not throw any liquid other than roomtemperature tap water on FOMA terminal, or
soak it in such liquid.
・ When using the external connection jack, pull
the cap up with your finger by the groove as
shown in the illustration.
Groove
21
F-11C_EN_ninshou
After using the external connection jack, close
the cap as the direction shown in the, and make
sure that the cap is completely closed without
slack by pushing the tab in.
Important precautions
Do not perform actions shown in the
illustrations below.

Tab
Introduction
・ For installing the back cover, see "Installing back
cover" of "Attaching UIM/battery pack".⇒P26
・ Securely lock the back cover and firmly close the
external connection jack cap. Even a fine
obstacle (one hair, one grain of sand, tiny fiber,
etc.) put between contact surfaces may allow
water to enter.
・ Do not poke the microphone, earpiece or
speaker with a swab or sharp object.
・ Do not let FOMA terminal fall. It may become
scratched causing the waterproof/dustproof
performance to degrade.
・ The external connection jack cap and the rubber
packing of the rear side of the back cover play an
important role for keeping waterproof
performance. Do not deform the back cover by
twisting etc. or peel off or damage the rubber
packing. Also, prevent dust from adhering to it.
To keep FOMA terminal waterproofness/
dustproofness, replacement of parts is required
every 2 years regardless of whether FOMA
terminal appears normal or abnormal.
DOCOMO replaces the parts as a chargeable
service. Bring FOMA terminal to a sales outlet
such as a DOCOMO-specified repair office.
22
Using Soap/Detergent/
Bath powder
Washing with
brush/sponge
Machine-washing
Applying strong
water flow
Soaking in
ocean water
Using in
hot spring
Observe the following precautions to use
FOMA terminal properly.
・ Accessories and optional devices are not
waterproof/dustproof. When watching 1Seg etc.
with FOMA terminal installed in the included
desktop holder, do not use it in a bathroom,
shower room, kitchen or lavatory even if it is not
connected to the AC adapter.
・ Do not apply water flow stronger than allowed (
⇒P21) (e.g., such water flow that gives you pain
when applied to your skin directly from a faucet
or shower). F-11C provides IPX5 waterproof
performances. However, it causes malfunction.
・ If FOMA terminal gets wet with salt water, sea
water, refreshing beverage or mud or soil
adhered, wash it immediately. If they dry out, it
is hard to remove the dirt and it may cause
damage or malfunction.
・ Do not put FOMA terminal in hot water, use it in
a sauna or apply hot airflow (from a hair dryer
etc.) to it.
F-11C_EN_ninshou
DOCOMO does not guarantee actual operations
under all states. Malfunctions deemed to be
caused by inappropriate operation by the
customer are not covered by the warranty.
Washing FOMA terminal
With pressing and holding the external
connection jack cap not to open, wash the
terminal in tap water without rubbing hard.
Press here
Introduction
・ Do not move in water or slam the terminal
against the surface of water with FOMA terminal
opened.
・ If you put the terminal in tap water or in water of
swimming pool, be sure to have it within 30
minutes.
・ When you use the terminal in swimming pool,
obey rules of the facility.
・ FOMA terminal does not float on water.
・ Do not leave water on FOMA terminal. May
short-circuit the power jacks, or in a cold region,
water may freeze causing malfunction.
・ Do not leave water on the microphone, earpiece
or speaker. Such water may interfere with
talking.
・ Do not leave water on the temperature/humidity
sensor. Measuring temperature and humidity
may not be correct.
・ If the back cover is damaged, replace it. Water
may enter inside from a damaged section
causing troubles such as electric shocks or
corrosion of the battery.
・ If FOMA terminal gets wet with water or other
liquids with the external connection jack cap or
the back cover open, the liquid may get inside
the terminal causing electric shocks or
malfunction. Stop using FOMA terminal, turn
the power OFF, remove the battery pack and
contact a DOCOMO-specified repair office.
・ If the external connection jack cap, or the rubber
gasket on the rear side of the back cover is
damaged or deformed, replace it at DOCOMOspecified repair office.
・ Do not apply water flow stronger than allowed (
⇒P21) (e.g., such water flow that gives you pain
when applied to your skin directly from a faucet
or shower).
・ In locked state with the back cover attached,
with pressing and holding the external
connection jack cap not to open, wash the
terminal in tap water in room temperature
without rubbing hard.
・ Do not use brush, sponge, soap, detergent, etc.
・ If mud or soil is adhered to the terminal, do not
open, close or rotate the terminal. Eliminate the
dirt first by shaking several times in tap water of
wash-basin and then wash the terminal with
running water.
・ After washing, wipe the surface with dry cloth
well, drain water by the following procedure and
let the terminal dry naturally.
23
F-11C_EN_ninshou
Draining water from FOMA
terminal
Introduction
When FOMA terminal is wet, water may flow
out after wiping it off; drain the water in the
following steps.
a Hold the hinge section of FOMA terminal firmly
and wipe off moisture on FOMA terminal
surface and back side with dry, clean cloth etc.
To drain water off the speaker,
shake FOMA terminal with the
speaker upward
b Shake FOMA terminal approximately 20 times,
firmly holding its hinge section, until there is
no more water splattering.
24
F-11C_EN_ninshou
c Swing FOMA terminal in about 10 times
against dry, clean cloth etc. to wipe off water
remaining in the microphone, earpiece,
speaker, keypad, hinges or charging jack, etc.
In addition, swing the right side of the display
face against cloth about 10 times to wipe off
the water remaining in earpiece (right in the
illustration below).
Introduction
d Wipe off water drained from FOMA terminal
with dry, clean cloth etc., and dry naturally.
･ Water, if any, remaining in FOMA terminal
may ooze up after wiping off.
･ Do not wipe off water remaining in gaps
directly with a cotton swab etc.
Charging
Check the following before and after
charging.
・ Check if FOMA terminal is not wet. Never try to
charge the battery pack when FOMA terminal is
wet.
・ Accessories and optional devices are not
waterproof/dustproof.
・ When charging the battery when or after FOMA
terminal is wet, adequately drain it and wipe off
water with a dry, clean cloth etc., before
connecting the accessory desktop holder or
opening the external connection jack cap.
・ When the external connection jack cap is
opened for charging, close the cap firmly after
charging. It is recommended to use the desktop
holder for charging to prevent water from
seeping inside from the external connection
jack.
・ Do not use the AC adapter or desktop holder in
a bathroom, shower room, kitchen, lavatory or
other highly humid area. May cause fire or
electric shock.
・ Do not touch the AC adapter or desktop holder
with wet hands. May cause electric shock.
25
F-11C_EN_ninshou
Before Using
Attaching UIM/battery pack
After turning power OFF, close FOMA terminal
and hold it in your hand so that you can properly
attach UIM/battery pack.
✜ Installing battery pack
✜ Removing back cover
Convex parts
a Slide the lever in the arrow
direction to lock
Back cover
Basic Operation
b Press and slide the back cover
in the arrow direction
by approx. 3 mm to remove
✜ Attaching UIM
a Pull the tab of the tray out until it clicks
With the label side up, fit
the convex parts to the
concave parts of the
FOMA terminal and insert
in the a direction, then
push in the b direction
Concave parts
to set in.
✜ Installing back cover
a Fit the 8 tabs to the notches of the
FOMA terminal and push in the
direction a not forming any
clearance, then slide in the
direction b.
UIM
IC
Corner cut
b Hold UIM with the IC side down,
align the corner cut with the tray to
Tray
set in, and then push the tray
Point
･ The UIM (blue) is not available for this FOMA
terminal. If you have the UIM (blue), bring it to a
docomo Shop to replace.
26
b Slide the lever in the arrow
direction to lock
F-11C_EN_ninshou
Before Using
Charging
The battery pack does not have a full charge at time of purchase. Use AC adapter for FOMA terminal to
charge the battery before using FOMA terminal.
Charging using desktop holder
AC adapter
AC 100V
outlet
b Unfold the power plug and insert it
into a 100V AC outlet
Release
buttons
Connector
c Close FOMA terminal and insert it into
the desktop holder
d Check that the charging light turns on
* After charging is completed, remove FOMA
terminal from the desktop holder.
Basic Operation
a Insert the connector of AC adapter
horizontally to the accessory desktop
holder, with the arrows mark side
upward
Charging using AC adapter
a Open the external connection jack cap
(a), hold the connector horizontally
with the arrows side upward and
insert it to the jack (b)
b Unfold the power plug and insert it
into a 100V AC outlet
c Check that the charging light turns on
* When charging is over, pull out the power plug
from the outlet, and pull out from FOMA terminal
horizontally while pressing the release buttons on
both sides of the connector.
AC
adapter
Connector
Release
buttons
External
connection jack a
27
F-11C_EN_ninshou
Before Using
Before Using
Turning power ON - Configuring default setting
Caller ID notification
Initial setting is an operation when FOMA terminal
is turned ON for the first time.
a f (2 sec. or more)
The Initial setting screen appears.
b Set required itemseC [Complete]
Basic Operation
If you exit without setting Change security
code and Request permit/deny., Initial setting
screen reappears when the power is turned
ON the next time.
c On a confirmation screen of software
update function, g
The stand-by display appears.
Set whether to notify your phone number (caller
ID) to the other party's terminal when making a
voice call. Caller ID notification is set to "ON" at the
time of subscription.
a meg TEL functioned Dial/
Receive call settingec Caller ID
notificationeb Settingea ON or b
OFF
Point
･ If you hear an announcement of requesting caller ID
when making a call, set Caller ID notification or add
prefix "186" to the phone number to call again.
Point
･ If no operation is performed, the display light is
automatically turned off according to the settings in
Light time-out or eco mode setting. The display light
turns on again if there is any operation or incoming
call.
･ The battery usage state is automatically recorded
while using the FOMA terminal. The record is used
only for repair diagnosis.
Turning power off : f (2 sec. or more)
Changing the initial setting : mehib
Changing screen display to English :
mehbfceSelect "English"
Before Using
Checking Profile
Check a model name or own phone number.
For details of checking/changing a mail address,
refer to "Mobile Phone User's Guide [i-mode]
FOMA version".
a me0 Profile
User information screen appears.
Point
Editing the profile : On User information screen,
CeAuthenticateeSet required itemseC
Checking a phone number during a call :
se0
28
F-11C_EN_ninshou
Screen Explanation
Viewing display
The current state can be checked by the icon
appearing on the screen. Major icons are as
follows.
a Status area
Status icons appear. Select an area to display the
status menu.⇒P31
Battery level (Battery icon)
Ample
charge
Almost exhausted
(Charge the battery)
Strong
Weak
Out of service area or where
radio waves do not reach
: Self mode ON
: In data transfer mode
: Connecting to i-mode
: AutoKeyLock ON
: Infrared communication in operation
: Bluetooth ON
: The total calls cost exceeds the limit
: Communication using handsfree-compatible
device in progress
: Handsfree ON
: Femtocell available
: Touch operation OFF
: Positioning with GPS
: Location request setting
: Unread Area Mail exists
: In-area auto-send mail exists
: Unread i-mode mail exists
: Arrival i-concier information exists
Basic Operation
Signal strength (Antenna icon)
29
F-11C_EN_ninshou
Basic Operation
30
: Unreceived i-mode mail exists in i-mode
Center
: Using Smart Browser
: A phonebook entry, memo or schedule has
secret attribute
: Music&Video Channel program obtaining
reservation exists
: High-pitched alarm is "ON"
: Kid-safe mode ON
: During i-αppli operation
: i-αppli call exists
: Communication mode ON (USB cable
connected)
: Alarm is set
: 1Seg watching/recording reserved or alarm
of Memo is set
: Inside OFFICEED area
: Manner mode ON
: Call alert volume OFF
: Vibration mode for voice call ON
: In Public mode (Drive mode)
: Manner support ON
: Record message setting ON
: Keypad dial lock ON
: Personal data lock ON
: IC card lock ON
: Recording 1Seg in the FOMA terminal
: eco mode ON
: microSD card inserted
: Connected to external device using USB
cable
: Pedometer/ACT monitor is set
: Software update rewrite notice
: Auto-update of latest pattern definition
failure
b Task area
Icons indicating running features (tasks) appear.
c New arrival
Starting from the left, missed call, recorded
message, message in voice mail service, unread
mail, unread ToruCa, i-αppli call
d Machi-chara
Characters moving about the screen and giving
messages. In addition to the preinstalled
characters, you can obtain characters by
downloading.
e Stand-by disp layout
Clock, weather forecast, thermo-hygrometers
(TempHmd), Pedometer/Physical Activity
Monitor, Calendar, Schedule, Memo, icon to
activate i-concier, i-Channel ticker, graffiti pasted
on the stand-by display. Touch and hold the
screen for 1 second or more to display stand-by
elements palette/stand-by handwriting palette,
and edit freely with touch or slide operations.
f Stand-by launcher
Button to activate functions displayed on the
stand-by display (vertical).⇒P31
F-11C_EN_ninshou
Screen Explanation
Basic operations for screen and keys
Menu operation
On the stand-by display, select m and then
perform the functions from the menu. You can select
a menu item with shortcut operations, which use the
keypad, etc. or with multi-cursor operation, which
uses the multi-cursor key to move the cursor.
 Selecting "Calculator"
a me6e2
Multi-cursor key operations
a meMove the cursor to "f Tool"e
g [OK]eMove the cursor to "b
Calculator"eg [OK]
Point
･ To return to the previous screen, press c. To
return to the stand-by display, press f.
Guide area
* Terms
indicated with
[ ] in the
instructions of this manual are items displayed in
the guide area.
Basic Operation
Shortcut operations
Guide area
Operations that
can be
performed by
pressing m,
a, g, C
and I are
displayed in the
guide area.
Focus mode
Select an arrival information etc. on the stand-by
display using g and k to quickly display the
corresponding information.
31
F-11C_EN_ninshou
Screen Explanation
Screen Explanation
Quick voice activation
使いかたガイド (Guide)
When you do not know a desired menu of function
or you want to activate the function quickly, the
function can be activated by voice sound input
from the stand-by display. (In Japanese only)
a n (1 sec. or more)
a mef Toole# GuideeSelect a
search method
Basic Operation
For the first activation, on the guidance
screen, select "利用する (Use)" or press C.
From the second time, "それではどうぞ ★★
音声受付中★★" (Please go ahead ★★ voice
input available★★) is displayed.
b Speak a function name toward the
microphone within 10 seconds.
When a message asking for re-entry appears,
press g and speak again.
When the voice input is recognized, the
function activates. If the function is not
identified, the keyword list of 使いかたガイド
(Guide) appears.
Point
･ Speak clearly with natural conversation speed.
･ Depending on the environment or way of speaking,
recognition result may vary.
･ You can speak function name (電卓 (Calculator), ワン
セグ (1Seg), etc.), keyword (計算 (calculation), テレビ
(TV), アドレス交換 (address exchange), etc.) or
combination of keywords (写真 見る (view photo),
メール 問合せ (mail check), スケジュール 4月25日
(schedule 25th April), ○○さん * にメール (mail to Mr.
○○), etc.) to activate the function.
* Name registered to the phonebook
32
You can check outline of function, operations or
troubleshooting. (In Japanese only)

目次 (Contents) : Search from a list of
functions.
索引 (Index) : Search from a list of words
sorted according to Japanese syllabary.
フリーワード検索 (Free word search) :
Enter a keyword to search for.
ブックマーク (Bookmark) : Search from a
list of registered bookmarks.
困ったときには (Troubleshooting) : Search
from lists of troubles or error messages.
その他のご案内 (More information) :
Access to guide page introducing useful site.
Point
･ On a description screen, select "この機能を使う (Use
this function)" to perform a function. Selecting a link
item in "関連機能 (related functions)" or "→コチラ
(See more)" displays a corresponding description
screen.
F-11C_EN_ninshou
Appendix
Specific Absorption Rate (SAR) of Mobile Phones
The World Health Organization has stated that present
scientific information does not indicate that there are
harmful effects attributed to the use of mobile devices.
They recommend that if you are worried about your
exposure then you can limit your usage or simply use
a hands-free kit to keep the mobile device away from
the head and body.
Please refer to the WHO website if you would like more
detailed information.
http://www.who.int/docstore/peh-emf/publications/
facts_press/fact_english.htm
Please refer to the websites listed below if you would
like more detailed information regarding SAR.
Ministry of Internal Affairs and Communications Website:
http://www.tele.soumu.go.jp/e/sys/ele/index.htm
Association of Radio Industries and Businesses
Website: http://www.arib-emf.org/index02.html (in
Japanese only)
NTT DOCOMO, INC. Website: http://
www.nttdocomo.co.jp/english/product/sar/
FUJITSU LIMITED Website: http://www.fmworld.net/
product/phone/sar/
*1 Technical regulations are defined by the Ministerial Ordinance
Related to Radio Law (Article 14-2 of Radio Equipment
Regulations).
*2 Regarding the method of measuring SAR when using mobile
phones in positions other than against the ear, international
standards (IEC62209-2) were set in March of 2010. On the
other hand, technical regulation is currently being deliberated
on by national council. (As of September, 2010)
Others
This model F-11C mobile phone complies with
Japanese technical regulations and international
guidelines regarding exposure to radio waves.
This mobile phone was designed in observance of
Japanese technical regulations regarding exposure to
radio waves (*1) and limits to exposure to radio waves
recommended by a set of equivalent international
guidelines. This set of international guidelines was set
out by the International Commission on Non-Ionizing
Radiation Protection (ICNIRP), which is in collaboration
with the World Health Organization (WHO), and the
permissible limits include a substantial safety margin
designed to assure the safety of all persons, regardless
of age and health condition.
The technical regulations and international guidelines
set out limits for radio waves as the Specific
Absorption Rate, or SAR, which is the value of
absorbed energy in any 10 grams of tissue over a 6minute period. The SAR limit for mobile phones is 2.0
W/kg. The highest SAR value for this mobile phone
when tested for use at the ear is 0.657 W/kg. There may
be slight differences between the SAR levels for each
product, but they all satisfy the limit.
The actual SAR of this mobile phone while operating
can be well below that indicated above. This is due to
automatic changes to the power level of the device to
ensure it only uses the minimum required to reach the
network. Therefore in general, the closer you are to a
base station, the lower the power output of the device.
This mobile phone can be used in positions other than
against your ear. This mobile phone satisfies the
international guidelines when used with a carrying
case or a wearable accessory approved by NTT
DOCOMO, INC.(*2) In case you are not using the
approved accessory , please use a product that does
not contain any metals, and one that positions the
mobile phone at least 1.5 cm away from your body.
103
F-11C_EN_ninshou
Declaration of Conformity
The product "F-11C" is declared to conform with the
essential requirements of European Union Directive
1999/5/EC Radio and Telecommunications Terminal
Equipment Directive 3.1(a), 3.1(b) and 3.2. The
Declaration of Conformity can be found on http://
www.fmworld.net/product/phone/doc/.
This mobile phone complies with the EU requirements
for exposure to radio waves.
Your mobile phone is a radio transceiver, designed and
manufactured not to exceed the SAR* limits** for
exposure to radio-frequency(RF) energy, which SAR*
value, when tested for compliance against the
standard was 1.140W/kg. While there may be
differences between the SAR* levels of various phones
and at various positions, they all meet*** the EU
requirements for RF exposure.
**
Others
104
The exposure standard for mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR.
The SAR limit for mobile phones used by the
public is 2.0 watts/kilogram (W/Kg) averaged over
ten grams of tissue, recommended by The
Council of the European Union. The limit
incorporates a substantial margin of safety to
give additional protection for the public and to
account for any variations in measurements.
*** Tests for SAR have been conducted using
standard operation positions with the phone
transmitting at its highest certified power level in
all tested frequency bands. Although the SAR is
determined at the highest certified power level,
the actual SAR level of the phone while operating
can be well below the maximum value. This is
because the phone is designed to operate at
multiple power levels so as to use only the power
required to reach the network. In general, the
closer you are to a base station antenna, the
lower the power output.
Federal Communications
Commission (FCC) Notice
･ This device complies with part 15 of the FCC rules.
･
Operation is subject to the following two conditions :
a this device may not cause harmful interference, and
b this device must accept any interference received,
including interference that may cause undesired
operation.
Changes or modifications made in or to the radio
phone, not expressly approved by the manufacturer,
will void the user's authority to operate the equipment.
F-11C_EN_ninshou
FCC RF Exposure Information
Others
This model phone meets the U.S. Government's
requirements for exposure to radio waves.
This model phone contains a radio transmitter and
receiver. This model phone is designed and manufactured
not to exceed the emission limits for exposure to radio
frequency (RF) energy as set by the FCC of the U.S.
Government. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for
the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation
of scientific studies.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the Specific
Absorption Rate (SAR). The SAR limit set by the FCC is
1.6 W/kg. Tests for SAR are conducted using standard
operating positions as accepted by the FCC with the
phone transmitting at its highest certified power level
in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the
actual SAR level of the phone while operating can be
well below the maximum value. This is because the
phone is designed to operate at multiple power levels
so as to use only the power required to reach the
network. In general, the closer you are to a wireless
base station antenna, the lower the power output level
of the phone.
Before a phone model is available for sale to the public,
it must be tested and certified to prove to the FCC that
it does not exceed the limit established by the U.S.
government-adopted requirement for safe exposure.
The tests are performed on position and locations (for
example, at the ear and worn on the body) as required
by FCC for each model. The highest SAR value for this
model phone as reported to the FCC, when tested for
use at the ear, is 1.450W/kg, and when worn on the
body, is 0.455W/kg. (Body-worn measurements differ
among phone models, depending upon available
accessories and FCC requirements).
While there may be differences between the SAR levels
of various phones and at various positions, they all
meet the U.S. government requirements.
The FCC has granted an Equipment Authorization for this
model phone with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the FCC
and can be found under the Equipment Authorization
Search section at http://www.fcc.gov/oet/ea/fccid/ (please
search on FCC ID VQK-F11C).
For body worn operation, this phone has been tested
and meets the FCC RF exposure guidelines when used
with an accessory designated for this product or when
used with an accessory that contains no metal and
which positions the handset at a minimum distance of
1.5 cm from the body.
* In the United States, the SAR limit for wireless mobile phones
used by the general public is 1.6 Watts/kg (W/kg), averaged
over one gram of tissue. SAR values may vary depending upon
national reporting requirements and the network band.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will
not occur in a particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment
and receiver.
- Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV
technician for help.
105
F-11C_EN_ninshou
Important Safety Information
Others
106
AIRCRAFT
Switch off your wireless device when boarding an
aircraft or whenever you are instructed to do so by
airline staff. If your device offers flight mode or similar
feature consult airline staff as to whether it can be used
on board.
DRIVING
Full attention should be given to driving at all times
and local laws and regulations restricting the use of
wireless devices while driving must be observed.
HOSPITALS
Mobile phones should be switched off wherever you
are requested to do so in hospitals, clinics or health
care facilities. These requests are designed to prevent
possible interference with sensitive medical
equipment.
PETROL STATIONS
Obey all posted signs with respect to the use of
wireless devices or other radio equipment in locations
with flammable material and chemicals. Switch off
your wireless device whenever you are instructed to do
so by authorized staff.
INTERFERENCE
Care must be taken when using the phone in close
proximity to personal medical devices, such as
pacemakers and hearing aids.
Pacemakers
Pacemaker manufacturers recommend that a
minimum separation of 15 cm be maintained between
a mobile phone and a pace maker to avoid potential
interference with the pacemaker. To achieve this use
the phone on the opposite ear to your pacemaker and
does not carry it in a breast pocket.
Hearing Aids
Some digital wireless phones may interfere with some
hearing aids. In the event of such interference, you
may want to consult your hearing aid manufacturer to
discuss alternatives.
For other Medical Devices :
Please consult your physician and the device
manufacturer to determine if operation of your phone
may interfere with the operation of your medical
device.
Appendix
Export Administration Regulations
This product and its accessories may be under
coverage of the Export Administration
Regulations of Japan ("Foreign Exchange and
Foreign Trade Control Laws" and the related laws
and regulations). When exporting this product
and its accessories, take necessary procedures on
your responsibility and expense. For details,
contact Ministry of Economy, Trade and Industry
of Japan.
F-11C_EN_ninshou
Appendix
Intellectual Property Right
Copyrights and portrait rights
Except for the case protected by copyright laws such as
personal use, use of FOMA terminal to reproduce,
alter, or publicly transmit recorded pictures or sounds,
or copyrighted text, images, music or software
downloaded from websites without the copyright
holder's authorization is prohibited.
Note that taking photos or recordings at some
demonstrations, performances or exhibitions may be
prohibited even when only for personal use.
Avoid taking pictures of others with FOMA terminal
without their consent or disclosing recorded pictures
of others without their consent to general public
through Internet websites etc., because they may
infringe on portrait rights.
Trademarks
･
･
･
Guide related logos are trademarks or
registered trademarks of Rovi Corporation and/or its
subsidiaries in Japan.
Contains Adobe® Flash®
Player, Adobe® Flash® Lite®
and Adobe Reader® Mobile
technology by Adobe Systems Incorporated. Adobe
Flash Player Copyright© 1996-2011 Adobe Systems
Incorporated. All rights reserved. Adobe Flash Lite
Copyright© 2003-2011 Adobe Systems
Incorporated. All rights reserved. Adobe Reader
Mobile Copyright© 1993-2011 Adobe Systems
Incorporated. All rights reserved. Adobe, Adobe
Reader, Flash and Flash Lite are either registered
trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other
countries.
This product contains
NetFront Browser,
NetFront Document
Viewer and NetFront Sync Client of ACCESS CO.,
LTD.
ACCESS, the ACCESS logo and NetFront are
registered trademarks or trademarks of ACCESS
CO., LTD. in the United States, Japan and/or other
countries.
Copyright© 2011 ACCESS CO., LTD. All rights
reserved.
Powered by JBlend™ Copyright 2002-2011
Aplix Corporation. All rights reserved.
JBlend and JBlend-related trademarks are
trademarks or registered trademarks of Aplix
Corporation in Japan and other countries.
Others
Company and product names mentioned in this
manual are trademarks or registered trademarks of
their respective holders.
･ "FOMA", "i-mode", "i-αppli", "i-motion", "Deco-mail",
"Chara-den", "ToruCa", "mopera", "WORLD CALL",
"WORLD WING", "OFFICEED", "2in1", "docomo
SMART series" and logos of "FOMA", "i-mode", "iαppli", "Music&Video Channel", "iC" are trademarks
or registered trademarks of NTT DOCOMO.
･ "Catch Phone (Call waiting service)" is a registered
trademark of Nippon Telegraph and Telephone
Corporation.
･ McAfee® is registered trademarks or trademarks of
McAfee, Inc. and/or its affiliates in the US and/or
other countries.
･ Rovi, G-GUIDE, G-GUIDE MOBILE and G-
107
F-11C_EN_ninshou
･
is a registered trademark of FeliCa Networks, Inc.
･ FeliCa is a registered trademark of Sony Corporation.
･ QR code is a registered trademark of Denso Wave
･
･
･
･
･
･
･
･
Others
108
･
Inc.
microSDHC Logo is a trademark of SD-3C,
LLC.
"Multitask" is a registered trademark of NEC
Corporation.
QuickTime is a registered trademark of Apple Inc., in
the US and other countries.
Microsoft®, Windows®, Windows Media®, Windows
Vista® and PowerPoint® are trademarks or
registered trademarks of "Microsoft Corporation" in
the US and other countries.
Microsoft Excel and Microsoft Word are product
names of Microsoft Corporation in the U.S.A. In this
manual, they may be described as Excel and Word.
The abbreviations of operating systems (Japanese
versions) below are used in this manual.
- Windows 7 stands for Microsoft® Windows® 7
(Starter, Home Basic, Home Premium,
Professional, Enterprise and Ultimate).
- Windows Vista stands for Windows Vista® (Home
Basic, Home Premium, Business, Enterprise and
Ultimate).
- Windows XP indicates the Microsoft® Windows®
XP Professional operating system or Microsoft®
Windows® XP Home Edition operating system.
Google and Google Map for Mobile are trademarks
of Google Inc.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks by
NTT DOCOMO, Inc. is under license. Other
trademarks and names are those of their respective
owners.
"CROSS YOU" is a trademark of Sony Corporation.
･ Manufactured under license from Dolby
Laboratories. Dolby and the double-D symbol are
trademarks of Dolby Laboratories.
･ iWnn of OMRON SOFTWARE Co., Ltd. is used for
･
･
･
･
･
･
･
･
･
conversion methods for Japanese language, and for
phrase prediction methods for English.
iWnn© OMRON SOFTWARE Co., Ltd. 2008-2011 All
Rights Reserved.
"AXIS Font" is a trademark of AXIS Inc.,
and the "AXIS" font is a font developed by Type
Project Inc.
This product contains software licensed by Symbian
Foundation Limited.
Symbian is a registered trademark of Symbian
Foundation Limited.
"Privacy mode" is a registered trademark of FUJITSU
LIMITED.
"Uni-Type" is a universal designed font jointlydeveloped by LIM Corp., Ltd. and Faculty of
Engineering, Chiba University.
Uni-Type is a registered trademark of LIM Corp., Ltd.
"丸ゴシック (Maru Gothic)", "レイミン (Reimin)" and
"丸フォーク (Maru Fork)" are provided by Morisawa
& Company, Ltd. and the copyrights of these font
data belong to them. Names of "レイミン (Reimin)"
and "丸フォーク (Maru Fork)" are their trademarks.
OBEX™, IrSimple™, IrSS™ and
IrSimpleShot™ are trademarks of Infrared
Data Association®.
Blu-ray Disc and its logo are trademarks.
DVM™ is a trademark of microphone
directionality control technology of
DiMAGIC (DiMAGIC Co., Ltd.).
Other company and product names mentioned in
this manual are trademarks or registered trademarks
of their respective holders.
F-11C_EN_ninshou
Others
･ Content owners use Windows Media digital rights
･ This product contains a module developed by the
Independent JPEG Group.
･ FeliCa is a contactless IC card technology developed
by Sony Corporation.
･ This product is equipped with the technologies of
･
･
･
･
Others
GestureTek, Inc.
Copyright© 2006-2010, GestureTek, Inc. All Rights
Reserved.
OMRON Corporation's Mobile OmCR is used for a
character recognition engine.
This product contains software licensed based on
Apache License V2.0. and altered as necessary by
NTT DOCOMO, INC.
This product contains software licensed complying
with GNU Lesser General Public License (LGPL), etc.
For more details, on the FOMA terminal, m⇒
6#1⇒"その他" to see in "オープンソース
ライセンス".
The source code of the used open source software is
disclosed according to the rules of LGPL (http://
www.gnu.org/licenses/). For more details, refer to
the information on this product in the following site.
http://www.fmworld.net/product/phone/●●●●●
●●●
This product is licensed based on MPEG-4 Visual
Patent Portfolio License. The use of MPEG-4 Video
Codec function is allowed for personal and nonprofit
use only in the cases below.
- Recording moving pictures and i-motion that
conform to MPEG-4 Visual Standard (hereinafter
referred to as MPEG-4 Video)
- Playing MPEG-4 Videos recorded personally by
consumers not engaged in profit activities
- Playing MPEG-4 Video supplied from the provider
licensed from MPEG-LA
For further utilizing such as promotion, in-house
use or profit-making business, please contact
MPEG LA, LLC in U.S.
management technology (WMDRM) to protect their
intellectual property, including copyrights. This
device uses WMDRM software to access WMDRMprotected content. If the WMDRM software fails to
protect the content, content owners may ask
Microsoft to revoke the software's ability to use
WMDRM to play or copy protected content.
Revocation does not affect unprotected content.
When downloading licenses for protected content,
you agree that Microsoft may include a "Revocation
List" with the licenses. Content owners may require
you to upgrade WMDRM to access their content. If
you decline an upgrade, you cannot access a content
that requires the upgrade.
The HMM-Based Speech Synthesis Engine
embedded in this product uses the Simplified BSD
License.
-------------------------------------------The HMM-Based Speech Synthesis System (HTS)
hts_engine API developed by HTS Working Group
http://hts-engine.sourceforge.net/
-------------------------------------------Copyright© 2001-2010 Nagoya Institute of
Technology, Department of Computer Science
2001-2008 Tokyo Institute of Technology,
Interdisciplinary Graduate School of Science and
Engineering
All rights reserved.
Redistribution and use in source and binary forms,
with or without modification, are permitted provided
that the following conditions are met:
- Redistributions of source code must retain the
above copyright notice, this list of conditions and
the following disclaimer.
- Redistributions in binary form must reproduce the
above copyright notice, this list of conditions and
the following disclaimer in the documentation and/
or other materials provided with the distribution.
109
F-11C_EN_ninshou
- Neither the name of the HTS working group nor the
names of its contributors may be used to endorse
or promote products derived from this software
without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT
HOLDERS AND CONTRIBUTORS "AS IS" AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE
USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
Others
110
General Inquiries

0120-005-250 (toll free)
* Service available in: English, Portuguese, Chinese, Spanish, Korean.
* Unavailable from part of IP phones.
(Business hours : 9:00 a.m. to 8:00 p.m.)
■ From DOCOMO mobile phones (In Japanese only)
(No prefix) 151 (toll free)
* Unavailable from land-line phones, etc.
■ From land-line phones (In Japanese only)
Repairs
■ From DOCOMO mobile phones (In Japanese only)
(No prefix) 113 (toll free)
* Unavailable from land-line phones, etc.
■ From land-line phones (In Japanese only)
0120-800-000 (toll free)
* Unavailable from part of IP phones.
(Business hours : 24 hours (open all year round))
0120-800-000 (toll free)
* Unavailable from part of IP phones.
(Business hours : 9:00 a.m. to 8:00 p.m. (open all year round))
● Please confirm the phone number before you dial.
● For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo
shop etc. near you on the NTT DOCOMO website or the i-mode site.
NTT DOCOMO website http://www.nttdocomo.co.jp/english/
i-mode site iMenu⇒お客様サポート (user support)⇒ドコモショップ (docomo Shop) * In Japanese only
Loss or theft of FOMA terminal or payment of cumulative cost overseas

(available 24 hours a day)
■ From DOCOMO mobile phones
International call access code
for the country you stay
Failures encountered overseas

(available 24 hours a day)
■ From DOCOMO mobile phones
International call access code
for the country you stay
-81-3-6832-6600* (toll free)
-81-3-6718-1414* (toll free)
* You are charged a call fee to Japan when calling from a land-line phone, etc.
※ If you use F-11C, you should dial the number 㧗81-3-6832-6600
(to enter '㧗', press and hold the '0' key for at least one second).
* You are charged a call fee to Japan when calling from a land-line phone, etc.
※ If you use F-11C, you should dial the number 㧗81-3-6718-1414
(to enter '㧗', press and hold the '0' key for at least one second).
■ From land-line phones 
■ From land-line phones 
Universal number
international prefix
-8000120-0151*
Universal number
international prefix
-8005931-8600*
* You might be charged a domestic call fee according to the call rate for the country
* You might be charged a domestic call fee according to the call rate for the country
you stay.
you stay.
※ For international call access codes for major countries and universal number
※ For international call access codes for major countries and universal number
international prefix, refer to DOCOMO International Services website.
international prefix, refer to DOCOMO International Services website.
● If you lose your FOMA terminal or have it stolen, immediately take the steps necessary for suspending the use of the FOMA terminal.
● If the FOMA terminal you purchased is damaged, bring your FOMA terminal to a repair counter specified by DOCOMO after returning to Japan.
Don't forget your mobile phone ･･･ or your manners!
When using your mobile phone in a public place, don't forget to
show common courtesy and consideration for others around you.
To prevent damage to the environment, bring
used battery packs to a docomo service counter,
a docomo agent or a recycle center.
2011.X (1st Edition)
CA92002-XXXX

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