GE MDS DS-SDM4 MDS SDM4 Licensed Spectrum Module User Manual
GE MDS LLC MDS SDM4 Licensed Spectrum Module Users Manual
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Users Manual
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| Date Submitted | 2015-08-21 00:00:00 |
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Modular Communications Platform Technical Manual MDS Master Station MDS 05‐6399A01, Rev. D August 2015 Firmware Version 2.2.6 and higher. MDS 05-6399A01, Rev. D MDS Master Station 2 MDS Master Station MDS 05-6399A01, Rev. D Quick-Start instructions for this product are contained in publication 05-6398A01. Visit our website for downloadable copies of all documentation at www.gemds.com. MDS 05-6399A01, Rev. D MDS Master Station Table of Contents INTRODUCTION 12 1.1 ORGANIZATION OF MANUAL 1.1.1 RELATED PUBLICATIONS 12 13 14 KEY PRODUCT FEATURES 2.1 ACCESSORIES AND SPARE ITEMS 2.2 TECHNICAL SPECIFICATIONS 2.2.1 FCC EMISSION DESIGNATORS: HOW TO FIND THEM 2.3 FRONT PANEL 2.4 REAR ANTENNA CONNECTIONS 14 16 17 18 19 20 INSTALLATION PLANNING 3.1 APPLICATIONS 3.2 NETWORK MANAGEMENT 3.3 REDUNDANT VERSUS NON‐REDUNDANT OPERATION 3.4 ANTENNAS AND FEEDLINES 3.4.1 ANTENNAS 3.4.2 FEEDLINES 3.5 GROUNDING CONSIDERATIONS 3.6 DATA INTERFACE CONNECTIONS 3.6.1 ETHERNET DATA INTERFACE (RJ‐45) 3.6.2 SERIAL DATA INTERFACES 3.6.3 MINI USB 3.6.4 ALARM OUTPUT AND 4‐WIRE AUDIO 21 21 22 22 22 22 23 24 24 24 25 25 26 INSTALLATION PROCEDURES 4.1 UNPACKING AND INSPECTION 4.2 INSTALLATION STEPS 4.2.1 INITIAL STARTUP & OPERATION 26 26 30 32 5.1 DEVICE MANAGEMENT PRE‐CONFIGURED SETTINGS 32 5.2 ONE‐TIME “RECOVERY” PASSWORDS 5.3 CONFIGURATION VIA COMMAND LINE (CLI) 5.3.1 CLI QUICK REFERENCE TABLE 5.4 INTERFACE NAMING 5.5 CONFIGURATION VIA THE DEVICE MANAGER 5.5.1 GENERAL CONFIGURATION 5.6 INTERFACE CONFIGURATION 5.6.1 SERIAL INTERFACES 5.6.2 LAN 5.6.3 VLAN OPERATION MDS Master Station 32 34 34 35 36 36 37 37 41 44 MDS 05-6399A01, Rev. D 5.6.4 5.6.5 BRIDGING SDMS INTERFACE 47 49 MASTER STATION MODULES 65 6.1 AC POWER SUPPLY MODULE 6.2 DC POWER SUPPLY MODULE 6.3 PLATFORM MANAGER MODULE 6.3.1 PLATFORM MANAGER LED INDICATORS 6.3.2 ETHERNET INTERFACES 6.3.3 COM1 INTERFACE 6.3.4 COM2 INTERFACE 6.3.5 MINI USB INTERFACE 6.3.6 WIFI ANTENNA INTERFACE (OPTIONAL) 6.3.7 GPS ANTENNA INTERFACE (OPTIONAL) 6.4 SD MASTER RADIO MODULES 6.4.1 SD MASTER RADIO MODULE LED INDICATORS 6.4.2 SD MASTER RADIO MODULE RF INTERFACE 6.4.3 SDM9 RADIO MODULE – 900MHZ 6.4.4 SDM4 RADIO MODULE ‐ 400 MHZ 6.5 ALARM AND ALARM/RELAY MODULES 6.5.1 ALARM MODULE LEDS 6.5.2 ALARM/AUDIO INTERFACE 6.5.3 ALARM/RELAY TOGGLE SWITCH (6847 ONLY) 6.5.4 ALARM/RELAY RF CONNECTIONS (6847 ONLY) 6.6 DUPLEXER TRAY 65 66 67 68 68 69 69 71 71 72 72 72 72 73 73 74 74 75 76 76 76 78 TROUBLESHOOTING 7.1 INTERPRETING MODULE LEDS 7.1.1 NORMAL OPERATION 7.1.2 EXCEPTION AND ALARM STATES 7.2 REDUNDANT UNITS 7.3 TECHNICAL ASSISTANCE 7.4 REPLACING MODULES 7.4.1 POWER SUPPLY MODULES 7.4.2 PERIPHERAL MODULES – INCLUDING PLATFORM MANAGER, RADIO, ALARM, AND ALARM RELAY MODULES. 7.4.3 HOT SWAP REDUNDANT MODULES 7.4.4 INTERNAL DUPLEXER TRAY 7.5 TESTING AND REMOVING AN INTERNAL DUPLEXER 78 78 79 80 80 80 80 81 81 81 83 87 TECHNICAL REFERENCE DATA 8.1 RF PROPAGATION PLANNING 8.1.1 FRESNEL ZONE CLEARANCE 8.1.2 FORMULAS FOR SYSTEM PLANNING 8.2 DBM‐VOLTS‐WATTS CONVERSION CHART 87 87 88 90 91 GLOSSARY OF TERMS & ABBREVIATIONS MDS 05-6399A01, Rev. D MDS Master Station Figures FIGURE 1‐1. MDS MASTER STATION ...................................................................................................................................12 FIGURE 2‐1 COMPATIBLE REMOTES .....................................................................................................................................14 FIGURE 2‐2. MDS MASTER STATION, FRONT PANEL CONNECTIONS & INDICATORS ...................................................................... 18 FIGURE 2‐3. MDS MASTER STATION, REAR PANEL................................................................................................................. 19 FIGURE 3‐1 APPLICATION EXAMPLE .....................................................................................................................................20 FIGURE 3‐2. REAR PANEL GROUNDING SCREW ...................................................................................................................... 24 FIGURE 4‐1. INTERNAL DUPLEXER, TRIPLE N CONNECTORS ....................................................................................................... 27 FIGURE 4‐2. INTERNAL DUPLEXER (OR INTERNAL T/R SWITCH), SINGLE N CONNECTORS ................................................................ 27 FIGURE 4‐3 EXTERNAL DUPLEXER OR DUAL ANTENNAS ............................................................................................................. 28 FIGURE 4‐4 DC POWER CONNECTOR ...................................................................................................................................29 FIGURE 4‐5 LED INDICATORS .............................................................................................................................................30 FIGURE 6‐1 AC POWER SUPPLY MODULE ............................................................................................................................. 65 FIGURE 6‐2. DC POWER SUPPLY MODULE ............................................................................................................................ 66 FIGURE 6‐3 PLATFORM MANAGER MODULE (PART NUMBERS 03‐6834AXX) ............................................................................. 67 FIGURE 6‐4 ETHERNET PORT (RJ‐45) PINOUT (AS VIEWED FROM THE OUTSIDE) ........................................................................ 68 FIGURE 6‐5 COM1 CONNECTOR (RJ‐45) AS VIEWED FROM OUTSIDE THE UNIT ........................................................................... 69 FIGURE 6‐6. COM2 CONNECTOR (RJ‐45) AS VIEWED FROM OUTSIDE THE RADIO ........................................................................ 70 FIGURE 6‐7. SD RADIO MODULE (PART NO. 03‐6846AXX—SDM9) ....................................................................................... 72 FIGURE 6‐8 ALARM/RELAY MODULE (PART NO. 03‐6847AXX; 03‐6848AXX) .......................................................................... 74 FIGURE 6‐9: ALARM/AUDIO CONNECTIONS .......................................................................................................................... 75 FIGURE 7‐1. 400 MHZ NOTCH DUPLEXER (ADJUSTMENT GENERALLY NOT REQUIRED FOR TRANSMIT CHANGES UP TO 100 KHZ) ...........82 FIGURE 7‐2. 900 MHZ BANDPASS DUPLEXER (ADJUSTMENT GENERALLY NOT REQUIRED FOR TRANSMIT CHANGES UP TO 500 KHZ) .......82 FIGURE 7‐3. INTERNAL DUPLEXER REMOVAL ......................................................................................................................... 86 FIGURE 8‐1 FRESNEL ZONE OBSTRUCTIONS ........................................................................................................................... 87 FIGURE 8‐2. ANTENNA HEIGHT VS. THEORETICAL RADIO HORIZON ............................................................................................ 88 MDS Master Station MDS 05-6399A01, Rev. D Tables TABLE 1‐1 ANTENNA GAIN VS. MINIMUM RF SAFETY DISTANCE ................................................................................................. 8 TABLE 2‐1 ACCESSORIES AND SPARES ...................................................................................................................................15 TABLE 2‐2 MASTER STATION TECHNICAL SPECIFICATIONS ........................................................................................................ 16 TABLE 2‐3 MODULE DESCRIPTIONS......................................................................................................................................19 TABLE 3‐1 SIGNAL LOSS IN COAXIAL CABLES (AT 900 MHZ) .................................................................................................... 23 TABLE 3‐2 SIGNAL LOSS IN COAXIAL CABLES (AT 400 MHZ)..................................................................................................... 23 TABLE 3‐3 RF‐45 TO DB‐9F PIN OUT .................................................................................................................................25 TABLE 4‐1 AC POWER SUPPLY MODULE ............................................................................................................................... 28 TABLE 4‐2 DC POWER SUPPLY MODULES ............................................................................................................................. 29 TABLE 5‐1. CLI QUICK REFERENCE TABLE ............................................................................................................................. 34 TABLE 5‐2. APPROXIMATE REPROGRAMMING TIMES ‐ PASSIVE MODE ....................................................................................... 61 TABLE 5‐3. APPROXIMATE REPROGRAMMING TIMES ‐ INTRUSIVE MODE .................................................................................... 61 TABLE 6‐1. AVAILABLE MODULES ........................................................................................................................................65 TABLE 6‐2 6755 AC POWER SUPPLY MODULE SPECIFICATIONS ................................................................................................ 66 TABLE 6‐3 DC POWER SUPPLY MODULE (6843, 6844, 6845) SPECIFICATIONS: ......................................................................... 67 TABLE 6‐4. PLATFORM MANAGER LEDS ............................................................................................................................... 68 TABLE 6‐5 ETHERNET INTERFACE PIN DESCRIPTIONS ............................................................................................................... 68 TABLE 6‐6. COM1 PIN DESCRIPTIONS .................................................................................................................................69 TABLE 6‐7. COM2 PIN DESCRIPTIONS—RADIO IN RS‐232 MODE............................................................................................ 70 TABLE 6‐8 COM2 PIN DESCRIPTIONS—RADIO IN RS‐485 MODE............................................................................................. 71 TABLE 6‐9 EIA‐422 4‐WIRE CONNECTIONS.......................................................................................................................... 71 TABLE 6‐10 EIA‐485 2‐WIRE CONNECTIONS........................................................................................................................ 71 TABLE 6‐11. SD RADIO MODULE LEDS ................................................................................................................................72 TABLE 6‐12 6846 SDM9 RADIO MODULE SPECIFICATIONS ..................................................................................................... 73 TABLE 6‐13 SDM4 RADIO MODULE SPECIFICATIONS.............................................................................................................. 73 TABLE 6‐14 ALARM MODULES ...........................................................................................................................................74 TABLE 6‐15. ALARM MODULE LEDS ....................................................................................................................................75 TABLE 6‐16. CABLING TO THE DUPLEXER TRAY FACEPLATE ....................................................................................................... 76 TABLE 7‐1. STATUS LEDS – NORMAL OPERATION .................................................................................................................. 79 TABLE 7‐2. STATUS LEDS – EXCEPTION AND ALARM STATES .................................................................................................... 79 TABLE 8‐1 DBM–VOLTS–WATTS CONVERSION CHART ............................................................................................................ 90 MDS 05-6399A01, Rev. D MDS Master Station Copyright Notice This Technical Manual and all software described herein are protected by copyright: 2014 GE MDS. All rights reserved. GE MDS reserves its right to correct any errors and omissions in this publication. Operational Safety Notices RF Exposure The radio equipment described in this guide uses radio frequency transmitters. Although the power level is low, the concentrated energy from a directional antenna may pose a health hazard. Do not allow people to come in close proximity to the front of the antenna when the transmitter is operating. More information on RF exposure can be found online at the following website: www.fcc.gov/oet/info/documents/bulletins This manual is intended to guide a professional installer to install, operate, and perform basic system maintenance on the described radio. The RF safety distance is calculated based on the 5 watt RF output (+37dBm) at the antenna connector on the back of the SDM chassis. This includes internal Duplexer and cable loss of ~3dB. Table 1-1 Antenna Gain vs. Minimum RF Safety Distance Antenna Gain 0–5 dBi 5–10 dBi 10–16.5 dBi Safety Distance SDM4 variant - FCC 1.09 meters 1.95 meters 4.11 meters Safety Distance SDM4 variant – IC 1.43 meters 2.54 meters 5.37 meters Safety Distance SDM9 variant 0.46 meter .82 meters 1.74 meters Safety Distance (other models): Consult factory prior to operation. Not all frequency models available. Consult factory for available models. Antennas with gain greater than 16dBi have not been authorized for use with the EUT; and (b) installation of the EUT into portable applications with respect to RF compliance will require SAR testing and Regulatory approval. Installation & Servicing Precautions The unit is provided for professional installation only, and utilizes a specialized antenna connector to restrict the types of antenna connections that may be made. The integrator of this de8 MDS Master Station MDS 05-6399A01, Rev. D vice is responsible for compliance with all applicable limits on radiated RF power, and the RF power output may need to be adjusted to maintain compliance, depending on the gain of the antenna system. All power supply main connections and disconnections must be made by a qualified electrical installer. When servicing energized equipment, be sure to wear appropriate Personal Protective Equipment (PPE). During internal service, situations could arise where objects accidentally contact or short circuit components and the appropriate PPE would alleviate or decrease the severity of potential injury. When servicing radios, all workplace regulations and other applicable standards for live electrical work should be followed to ensure personal safety. ISO 9001 Registration GE MDS adheres to this internationally-accepted quality system standard. Quality Policy Statement We, the employees of GE MDS, are committed to achieving total customer satisfaction in everything we do. Total Customer Satisfaction in: • Conception, design, manufacture, and marketing of our products. • Services and support we provide to our internal and external customers. Total Customer Satisfaction Achieved Through: • Processes that are well documented and minimize variations. • Partnering with suppliers who are committed to providing quality and service. • Measuring our performance against customer expectations and industry leaders. • Commitment to continuous improvement and employee involvement. Revision Notice While every reasonable effort has been made to ensure the accuracy of this manual, product improvements may result in minor differences between the manual and the product shipped to you. If you have additional questions or need an exact specification for a product, please contact our Customer Service Team using the information at the back of this guide. In addition, manual updates can often be found on our Web site at www.GEmds.com. ESD Notice To prevent malfunction or damage to this radio, which may be caused by Electrostatic Discharge (ESD), the radio should be properly grounded by connection to the ground stud on the rear panel. MDS 05-6399A01, Rev. D MDS Master Station In addition, the installer or operator should follow proper ESD precautions, such as touching a grounded bare metal object to dissipate body charge, prior to connecting and disconnecting cables on the front or rear panels. Environmental Information The equipment that you purchased has required the extraction and use of natural resources for its production. Improper disposal may contaminate the environment and present a health risk due to hazardous substances contained within. To avoid dissemination of these substances into our environment, and to diminish the demand on natural resources, we encourage you to use the appropriate recycling systems for disposal. These systems will reuse or recycle most of the materials found in this equipment in a sound way. Please contact GE MDS or your supplier for more information on the proper disposal of this equipment. CSA Notice Units (Both AC and DC supply versions) are permanently connected to Protective Earth, via ground stud on the unit enclosure back, where the final installation is subject to acceptance of CSA Interna‐ tional or the local inspection authority having jurisdiction. Conditions of Acceptability: 1. The equipment shall be installed indoors in a restricted access location. 2. Installation of the equipment and its modules shall be conducted by trained personnel in ac‐ cordance with the electrical code. 3. This equipment is movable, Class I (earthed), pluggable Type A, using detachable power cords, intended for use on TN or TT power system for the AC power option. 4. The DC power option shall be connected to an approved power source with adequate protec‐ tion, isolated from the mains by reinforced insulation. 5. This product was certified for use on a 20A branch circuit for the AC power option. 6. The AC socket outlet shall be installed near the equipment and shall be easily accessible. 7. The power supply cord must be disconnected from the appliance inlet before removing any power supply from the chassis. 8. CAUTION: THIS UNIT HAS MORE THAN ONE POWER SUPPLY CORD. DISCONNECT THE TWO POWER SUPPLY CORDS BEFORE SERVICING TO AVOID ELECTRIC SHOCK 9. The equipment chassis shall be permanently grounded though a size six screw and a star toothed washer. 10. The interior of the equipment is not for operator access. FCC Part 15 Notice This Equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protec‐ tion against harmful interference when the equipment is operated in a commercial environ‐ ment. This equipment generates, uses, and can radiate radio frequency energy and, if not in‐ stalled and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause 10 MDS Master Station MDS 05-6399A01, Rev. D harmful interference in which case users will be required to correct the interference at their own expense. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received; including interference that may cause undesired operation. Warning: Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment Canada, IC ERP Limits IC SRSP-501, 6.3.2. Limits the ERP to 125W for fixed point-to-point operation. For IC use, the antenna gain and Transmit power must be set to meet the ERP limit of 125W. This can be accomplished by using the appropriate at antenna gain in combination with the RF power settings Open Source License Declaration Orbit MCR products include Open Source Software. Usage is governed by the corresponding licenses which are listed on the GE MDS Industrial Wireless website, under Orbit MCR Software/Firmware Downloads, Support Items and download license-declaration.txt. Upon request, in accordance with certain software license terms, GE will make available a copy of Open Source code contained in this product. This code is provided to you on an “as is” basis, and GE makes no representations or warranties for the use of this code by you independent of any GE provided software or services. For more information, contact gemds.techsupport@ge.com MDS 05-6399A01, Rev. D MDS Master Station 11 1 INTRODUCTION The MDS Master Station is an advanced, flexible platform designed for the demanding requirements of today’s industrial wireless networks. It represents the latest development in a line of MDS products that set the standards for wireless performance today. The Master Station builds on this legacy with several innovative features, including a single compact chassis (2 RU), 100% duty cycle operation (no cooling fans required), front panel access to all modules, and drop-in compatibility with earlier MDS x790/x710 radio systems. As the central station in a wireless network, the Master Station provides uncompromised performance and reliability in mission-critical applications. It offers redundant protection of key modules, automatic switchover in the event of a fault, and an external battery backup option for continued operation through temporary power losses. The Master Station mounts conveniently in a 19-inch rack cabinet, or may be used in shelf/tabletop configurations. Figure 1-1. MDS Master Station The Master Station can be configured for a variety of service applications, including Point-to-Multipoint SCADA, Point-to-Point links, broadband1, and Cellular connectivity1, depending on the modules installed and active in the chassis. In FCC part 90 SCADA service, the radio can function as a Master, Repeater, or Remote and is capable of full duplex operation. Internal duplexer options are available, configured for use with or without an external notch filter. Provisions for connection to an external duplexer are also provided. The Master Station is fully compatible with MDS PulseNET management software, which provides local or remote diagnosis and health reporting. 1.1 Organization of Manual This manual is intended for use by systems engineers, network administrators, and others responsible for the planning, installation, commissioning, use, and troubleshooting of the wireless system. The manual begins with an overall description of product features, and is followed by the steps required to install the unit and place it into normal operation. Future availability 12 MDS Master Station MDS 05-6399A01, Rev. D Following the installation procedures, sections are devoted to particular modules that may be installed in the chassis, including configuration settings for each of these units. Additionally, troubleshooting tips for resolving system difficulties are offered, as well as a technical reference section with data on wiring, specifications, and spare parts that may be ordered for the unit. When installation and setup of the radio is complete, it is recommended that this guide be kept available for future reference at the installation site. Updated manuals, firmware, and other support documents may be obtained at any time from our website: www.gemds.com. 1.1.1 Related Publications In addition to this manual, a companion Setup Guide is available for the MDS Master Station, Part No. 05-6398A01. The Setup Guide is focused on the essential steps for installation and startup of the unit, and is designed to be used with this Technical Manual. MDS Master Station is built on the Orbit platform. For reference information on advanced networking features available on the local LAN Interface, refer to the MDS Orbit MCR Technical Manual (Rev. C). Note that not all features are supported by the Master Station or the SD Radio Module. Wireless networking capabilities are limited by the narrowband channel and the capabilities of the remote radio. 05-6632A01, Rev. C November 2014 MDS Orbit MCR Technical Manual MDS 05-6399A01, Rev. D MDS Master Station 13 2 KEY PRODUCT FEATURES As a licensed, long range IP/Ethernet and serial communications device, the Master Station exceeds industry standards for reliability and performance in wireless networks. Listed below are several key features and benefits of the product, and these are available with the appropriate modules installed and configured in the chassis. • • • • • • • • • • • • • • Drop-in replacement for earlier MDS x790 Master Stations, including support for all modem types Backward compatibility with all legacy MDS x710 Series remote transceivers (A and B modems) May be operated as a Master Station, repeater, or remote radio Supports use of MDS PulseNET Network Management Software Software-configurable via a built-in web-based device manager—no manual adjustments required Firmware-upgradeable for future improvements and functionality enhancements Available encryption of payload data (AES 128-bit), for networks using all-SD radios Dual serial functionality (RS-232 and RS-485) Licensed 10-watt radio design ensures minimum 5-watts at the duplexer output, and maximizes communications range with low interference risk from other users RF power adjustable; 1-10 watts at output of radio card (before duplexer) Unit is configurable via software, locally or remote Media Access Control (MAC) to prevent data collisions when two or more radios attempt to use the radio channel at the same time2 Store and Forward capability2 Supports a wide variety of modem speeds and bandwidths for regulatory compliance in virtually all regions of the world2 NOTE: Some features may not be available on all units, depending on the options purchased and regulatory constraints for the region in which the radio will operate. Figure 2-1 Compatible Remotes The Master Station works with legacy MDS x710 (left), and newer MDS SD Transceivers. 2.1 Accessories and Spare Items The following table lists common accessories and spare items for use with the Master Station. GE MDS also offers an Accessories Selection Guide listing an array of additional items available for use with the product. Contact your factory representative or visit www.gemds.com to obtain a copy of the guide. Future availability 14 MDS Master Station MDS 05-6399A01, Rev. D Table 2-1 Accessories and Spares Item Description Part Number Three-conductor DC power plug Mates with power connector on the front of the unit’s DC power supply module. Screw terminals are provided for wires, and threaded locking screws to prevent accidental disconnect. 73-1194A22 Setup Guide (for installation & basic startup) Brief document describing the installation and setup of the unit. One copy normally supplied with each unit. Additional PDF copies available (no charge) from www.gemds.com. 05-6398A01 COM Port Adapter Converts the unit’s RJ-45 serial jack to a DB-9F type. 73-2434A25 Mini USB 2.0 Cable, 3 ft./0.91 meter length USB Type A (M) to mini-USB Type B (M) cable to provide console access through the radio’s mini USB connector. 97-6694A05 Lightning Protectors Polyphaser Surge Protector, IS-50NX-C2, DC blocked, 125 MHz to 1000 MHz, N-female connectors, surface (flange) mount Polyphaser Surge Protector, IS-B50LN-C2, DC blocked, 125 MHz to 1000 MHz, N-female connectors, bulkhead mount 97-1680A01 Cavity Filter Kit Removes or attenuates interfering 900 MHz signals from the receiver input. Might be necessary in areas with high powered stations nearby, such as paging transmitters. Requires tuning to a particular frequency. Available for use with an internal or external duplexer. 03-3621Axx Alarm & Audio Cable Cable connects to 6847/6848 Alarm/Relay Modules to provide access to four wire audio, push to talk, analog RSSI, and Major/Minor alarm dry contacts 03-6940A01 External Battery Kit MDS provides an external battery kit that consumes one of the power supply slots. Contact Factory 100-220 AC Power Supply Module 100-220 Vac, 50/60 Hz. 120W Max AC Power Supply Module. Spare power supply can be used in either of two power supply slots of the MDS Master Station. 03-6755A02 +/- 12-36 V DC Power Supply Module +/- 12-36 Vdc. 10 A Max. DC Power Supply Module. Spare power supply can be used in either of two power supply slots of the MDS Master Station. 03-6843A01 +/- 36-75 V DC Power Supply Module +/- 36-75 Vdc. 3.5 A Max DC Power Supply Module. Spare power supply can be used in either of two power supply slots of the MDS Master Station. 03-6844A01 +/- 75-140 V DC Power Supply Module +/- 75-140 Vdc. 2 A Max DC Power Supply Module. Spare power supply can be used in either of two power supply slots of the MDS Master Station. 03-6845A01 Platform Manager Module Provides management and data interface functions. 03-6834A01A SDM9 C-Band Module Full duplex radio module. 928-960MHz FCC Part 24, 101 03-6846A01 Redundant Alarm/Relay Module Active radio relay and alarm/audio interface. 03-6847A01 Non-Redundant Alarm Module Non-redundant—Alarm and audio interface. 03-6848A01 Duplexers Spare duplexer in tray wired for MDS Master Station. 9 MHz (932.0-932.5) / (941.0-941.5), COMBINED OUT 24 MHz (928.0-929.0) / (952.0-953.0), COMBINED OUT 31 MHz (928.0-929.0) / (959.0-960.0), COMBINED OUT 9 MHz (932.0-932.5) / (941.0-941.5), RX OUT, RX IN, COMBINED OUT 24 MHz (928.0-929.0) / (952.0-953.0), RX OUT, RX IN, COMBINED OUT 31 MHz (928.0-929.0) / (959.0-960.0), RX OUT, RX IN, COMBINED OUT 03-6837D9B1 03-6837D9C1 03-6837D9D1 03-6837D9B3 03-6837D9C3 03-6837D9D3 MDS 05-6399A01, Rev. D MDS Master Station 97-1680A05 15 2.2 Technical Specifications The following are operating specifications for the SD Master Station 900MHz and 400MHz variants. Items are separated into Transmit (TX) and Receive (RX) categories. Ongoing product improvements may result in specification changes, and GE MDS reserves the right to make such changes without obligation to any party. Should you require an exact specification for the build of your unit, please contact the factory for additional assistance. Table 2-2-1 900MHz Master Station Technical Specifications Transmit (TX) Parameter Specification Frequency Range 928-960 MHz (SDM9C)3 Frequency Stability <0.5 ppm, -30C to +60C TX Power Out +40.25 dBm +/-0.85dB at radio card for -30 to +60C4 TX Frequency Response +/- 1.0 dB from 100 Hz to 2.5 kHz FCC Part 24D Agency Approvals FCC Part 101C IC RSS 119 Load VSWR 10:1 Max, All angles, No damage Power Consumption <80W for all DC and AC versions, 100% TX Duty Cycle Receive (RX) Parameter Specification Frequency Range 928-960 MHz RX Intermodulation >60 dB RX Adjacent Channel >60 dB RX Spurious and Image >60 dB when operating with integrated bandpass duplexer RX Baseband Amplitude 225 < Audio Level <275 mV RMS, -50 dBm @ 1 kHz RSSI Accuracy +/-3 dB for RSSI -110 to -70 dBm RX High RF Input Level 10 dBm, no damage RX Baseband Frequency Response +/- 1.0 dB from 100 Hz to 2.5 kHz Power Consumption <30W for all DC and AC versions, transmitter disabled Noise Figure <6 dB Blocking >60 dB Operating Range -30C to +60C Additional frequency bands under development -30 to +50C when operating continuously keyed (CKEY) 16 MDS Master Station MDS 05-6399A01, Rev. D Table 2-3-2 400MHz Master Station Technical Specifications Transmit (TX) Parameter Specification Frequency Range 400-450 MHz (SDM4B) 450-512MHz (SDM4C)5 Frequency Stability <0.5 ppm, -30C to +60C TX Power Out +41.1 dBm maximum at radio card for-30 to +60C TX Frequency Response +/- 1.0 dB from 100 Hz to 2.5 kHz FCC Part 22 Agency Approvals FCC Part 90 IC RSS-119 Load VSWR 10:1 Max, All angles, No damage Power Consumption <80W for all DC and AC versions, 100% TX Duty Cycle Receive (RX) Parameter Specification Frequency Range 400-450 MHz (SDM4B) 450-512MHz (SDM4C) RX Intermodulation >60 dB RX Adjacent Channel >60 dB RX Spurious and Image >60 dB RX Baseband Amplitude 225 < Audio Level <275 mV RMS, -50 dBm @ 1 kHz RSSI Accuracy +/-3 dB for RSSI -110 to -70 dBm RX High RF Input Level 10 dBm, no damage RX Baseband Frequency Response +/- 1.0 dB from 100 Hz to 2.5 kHz Power Consumption <30W for all DC and AC versions, transmitter disabled Noise Figure <6 dB Blocking >60 dB Operating Range -30C to +60C Additional frequency bands under development -30 to +50C when operating continuously keyed (CKEY) 2.2.1 FCC Emission Designators: How to Find Them An FCC emission designator is a seven-character string that represents the bandwidth, modulation, and other characteristics of a transmitted radio signal. This information is required when applying for an FCC license. The designator assigned to your equipment depends on the particular sub-model of the product line you are licensing. In some cases, multiple designators are used to cover product variants such as base Additional frequency bands under development -30 to +50C when operating continuously keyed (CKEY) MDS 05-6399A01, Rev. D MDS Master Station 17 stations, remotes, indoor/outdoor units, frequency band, etc. An updated and official list of emission designators is maintained on the FCC’s website at the following link: https://apps.fcc.gov/oetcf/eas/reports/GenericSearch.cfm Once the site has been reached, proceed as follows to determine your designator: 1. At the top of form in the box labeled Grantee Code: enter E5M. This is the code for GE MDS products. 2. At the bottom of the form in the box labeled Show x Records at a Time, enter a sufficiently large number (i.e., 300) to display all GE MDS records on file. Press Enter. 3. Once the list appears, it can be searched to locate the particular model you are seeking information on. To the left of each entry, there is a document icon. Click the icon to display the equipment authorization report. 4. Scroll down to the section labeled Equipment Specifications to locate the appropriate emission designator. If additional assistance is required, contact GE MDS using the information given at the end of this manual. 2.3 Front Panel All access to Master Station modules is made from the front of the unit after removing the protective cover. To remove the cover, simply grasp the sides and pull out with a slight rocking motion. Tether strips on the ends of the cover are available to keep it linked to the chassis when it has been removed from its installed position. The tethers allow the cover to rest just below the front panel during service work. Figure 2-2. MDS Master Station, Front Panel Connections & Indicators (Representative arrangement; Module types vary based on product configuration) Master Station modules are factory installed and cabled. All modules are installed on slide-in assemblies and secured to the chassis with knurled fasteners. The illustration below shows the modules installed in a redundant configuration. For a non-redundant configuration, blank plates are used in place of the redundant power supply and radio modules, and a non-redundant version of the Alarm/Relay module will be installed. The table that follows lists the module types available as of the date of publication. 18 MDS Master Station MDS 05-6399A01, Rev. D Table 2-4 Module Descriptions Module Name ID Function Power Supply 1, Power Supply 2 6843: (12-36 Vdc) Provides operating power based on a variety of AC and DC input options. Up to two power supply modules may be installed in the chassis (AC or DC; any combination. In a redundant configuration, both power supplies work in tandem and are independent of which radio is currently active. 6844: (+/- 36-75 Vdc) 6845: (125 Vdc) 6755: (110/220 Vac) Platform Manager 6834 Provides management and data interface functions. Radio A, 6846 (SDM9) Single or redundant full duplex SD Master radios. 6847 Redundant—Active radio RF relay and alarm/audio interface. Radio B Alarm/Relay Module 6848 Non-redundant—Alarm and audio interface. Duplexer 6837 Internal RF duplexer (if equipped). Allows simultaneous transmission and reception of signals on separate TX/RX frequencies, using a single antenna. 2.4 Rear Antenna Connections Figure 2-3. MDS Master Station, Rear Panel Showing Antenna Connection & Heatsink (Other configurations possible for external items such as duplexer or cavity filter) MDS 05-6399A01, Rev. D MDS Master Station 19 3 INSTALLATION PLANNING This section covers pre-installation factors that should be considered when installing the Master Station. Careful planning will help achieve optimal performance from the radio. After reviewing this section, refer to the step-by-step installation procedures beginning on INSTALLATION PROCEDURES. The specific details at an installation site may vary, but there are three main requirements for installing the unit in all cases: • Adequate and stable primary power • An efficient and properly installed antenna system • Correct interface connections between the Master Station and any connected equipment. Figure 3-1shows a common arrangement of the Master Station as used in a multiple address radio network. The system shows both SD and legacy x710 remote transceivers in use. Depending on order options, the Master Station can communicate with remotes employing Ethernet signaling, serial signaling, or a mix of both. Figure 3-1 Application Example 20 MDS Master Station MDS 05-6399A01, Rev. D 3.1 Applications The Master Station is designed for point-to-multipoint data transmission in utility SCADA communications, transactional systems, and telecommunications systems. The wireless network provides communications between a central host computer and remote terminal units (RTUs) or other data collection devices. In such an arrangement, the operation of the radio system is transparent to the computer equipment. Repeater and Polling Remote Operation In a system using FCC Part 90 repeater and polling remote, the polling remote radio operates in half-duplex mode and the repeater operates in full-duplex mode. The SD Master Station can be used as a polling remote, or as a repeater. Refer to Section 5.6.5.1.1 Basic Settings for details on configuring the radio for repeater operation. Simplex and Switched Carrier Operation System-wide simplex operation is achieved by switching the Master Station carrier on to transmit, and then off to receive. The same frequency is used for both transmit and receive. Switched carrier, half-duplex mode works in the same way, except different frequencies are used for transmit and receive. Refer to Section 5.6.5.1.1 Basic Settings for details on configuring the radio for simplex or switched carrier operation. 3.2 Network Management Network-Wide Diagnostics The Master Station offers network-wide diagnostics capability, sometimes referred to as DLINK Diagnostics. Network-wide diagnostics communications is a packetized diagnostic capability that provides the following advantages: • You can gather diagnostic data over a large radio network without disrupting the system communications flow. • When required, you can increase diagnostics communications speed by actively collecting diagnostic data. • You can access diagnostic data for each radio in the network from any radio diagnostics port in the network. • You can broadcast certain messages to all radios in the system simultaneously. You can use the Master Station to poll remote radios in its radio system for diagnostic data. For more information on the implementation of network-wide diagnostics, refer to the GE MDS Network-wide Diagnostics Handbook (P/N 05-3467A01). Network Management Using PulseNET PulseNET uses the DLINK protocol to monitor the Master Station and downstream devices. The Master Station can be connected locally using either COM1 or COM2 serial or through Ethernet using TCP. Refer to Section 5.6.5.1.2 Dlink for more information about configuring DLINK on the Master Station. PulseNET remotely discovers and monitors Master Stations and other SD or x710 radios on the network using DLINK. The locally connected radio may be a Master, Repeater, Polling Remote, or Remote. This locally connected radio must be configured as the DLINK “root” radio. Downstream radios should be configured as “node”. PulseNET uses passive polling to discover the “root” radio and all of the “node” radios downstream. Passive polling allows monitoring without interrupting payload data transmission. MDS 05-6399A01, Rev. D MDS Master Station 21 In order for pulseNET to discover Master Stations in the network, DLINK must be enabled and properly configured. Refer to section 5.6.5.1.2 Dlink for information on how to configure DLINK. 3.3 Redundant versus Non-redundant Operation A redundant configuration means that the Master Station has two complete transceiver boards and power supplies installed in the enclosure. In the event of a failure in the primary equipment, the controlling logic switches to the stand-by unit. The stand-by transceiver board is constantly operating and its operational readiness is monitored. However, the power amplifier in the stand-by board is not operating when it is in stand-by mode. In a non-redundant configuration, there is only one transceiver board installed in the enclosure, and back-up transceiver board operation is not possible. Transceiver boards may be moved from one Master Station to another; however an additional transceiver board cannot be added to a non-redundant Master Station. Redundant or non-redundant operation is automatically detected by the platform manager, and the active transceiver is automatically selected. Installing or replacing a transceiver board causes the board to communicate briefly with the Platform Manager to establish which transceiver board will operate as the active board and which operates as the stand-by. For more information, refer to 7.4 Replacing Modules. 3.4 Antennas and Feedlines 3.4.1 Antennas The Master Station may be used with a number of different antennas. The exact style and gain factor depend on the physical size and layout of your system. Antennas of this type are available from several manufacturers, including GE MDS. Contact your factory representative for details. Connection is made to the station via N coaxial connectors at the rear panel. 3.4.2 Feedlines The selection of an antenna feedline is very important. Poor quality cable should be avoided as it will result in power losses that may reduce the range and reliability of the radio system. The tables that follow show the approximate losses that will occur when using various lengths and types of coaxial cable in the 200, 400 and 900 MHz bands, respectively. Regardless of the type used, the cable should be kept as short as possible to minimize signal loss. 22 MDS Master Station MDS 05-6399A01, Rev. D Table 3-1 Signal Loss in Coaxial Cables (at 900 MHz) Cable Type 10 Feet 50 Feet 100 Feet 200 Feet (3 Meters) (15 Meters) (30.5 Meters) (61 Meters) RG-8A/U 0.85 dB 4.27 dB 8.54 dB 17.08 dB 1/2 inch HELIAX 0.23 dB 1.15 dB 2.29 dB 4.58 dB 7/8 inch HELIAX 0.13 dB 0.64 dB 1.28 dB 2.56 dB 1-1/4 inch HELIAX 0.10 dB 0.48 dB 0.95 dB 1.90 dB 1-5/8 inch HELIAX 0.08 dB 0.40 dB 0.80 dB 1.60 dB Table 3-2 Signal Loss in Coaxial Cables (at 400 MHz) Cable Type RG-8A/U 1/2 inch HELIAX 7/8 inch HELIAX 1-1/4 inch HELIAX 1-5/8 inch HELIAX 10 Feet 50 Feet 100 Feet 200 Feet (3 Meters) (15 Meters) (30.5 Meters) (61 Meters) 0.51 dB 2.53 dB 5.07 dB 10.14 dB 0.12 dB 0.76 dB 1.51 dB 3.02 dB 0.08 dB 0.42 dB 0.83 dB 1.66 dB 0.06 dB 0.31 dB 0.62 dB 1.24 dB 0.05 dB 0.26 dB 0.52 dB 1.04 dB 3.5 Grounding Considerations To minimize the chance of damage to the radio and connected equipment, a safety ground (NEC Class 2 compliant) is recommended which bonds the Master Station, antenna system, and connected data equipment to a single-point ground, keeping all ground leads as short as possible. The Master Station should be grounded using the #6-32 screw and star washer provided for this purpose on the rear panel. The use of a lightning protector is also recommended where the antenna cable enters the equipment building; bond the protector to the tower/mast ground, if applicable. All grounds and cabling must comply with applicable codes and regulations. MDS 05-6399A01, Rev. D MDS Master Station 23 Figure 3-2. Rear Panel Grounding Screw 3.6 Data Interface Connections 3.6.1 Ethernet Data Interface (RJ-45) The Ethernet interface supports both radio management and payload data transport functions. For radio management, connecting via a web browser provides enhanced functionality and ease-of-use over serial/USB methods. Web-based management is the preferred and primary means of accessing the transceiver through the built-in Device Manager. SSH may also be used on this connector, and provides the same CLI based user interface available via the serial interfaces. Refer to 6.3.2 Ethernet Interfaces for electrical information and connector pinout. 3.6.2 Serial Data Interfaces COM1 and COM2 provided on the front of the Platform Manager module serve as the serial interface ports for payload data, radio management, or diagnostics. Management is also available through the mini USB port. The default factory settings for the radio’s COM1 port is as a serial data port to connect to an external DTE serial device. The default factory settings for the radio’s COM2 port assigns it for management of the radio via a serial connection to a PC. These ports are user-configurable for specific applications. The procedures for changing their default operation are provided later in this guide. NOTE: Not all PCs have a serial port. If one is not available, a USB-to-Serial adapter and appropriate driver software may be used to provide serial connectivity. These adapters are available from several manufacturers, including GE MDS. 24 MDS Master Station MDS 05-6399A01, Rev. D Serial Data Connection When used as a data port for an SD Radio Module in Transparent or x710 modes, some pins on COM1 and COM2 have special behavior determined by configuration. DCD (Data Carrier Detect) is asserted when the radio received an on-frequency signal. RTS (Request-to-Send) can be configured to key the transmitter when asserted. CTS (Clear-to-Send) can be configured to go “high” after the programmed CTS delay time has elapsed (DCE), or can be configured to key another connected radio when RF data arrives (CTS KEY The included Com Port Adapter Cable 73-2434A25 can be used to convert the unit’s RJ-45 serial jack to a DB-9F type connector. Signal DSR DCD DTR Ground RXD TXD CTS RTS No connection Table 3-3 RF-45 to DB-9F Pin Out RJ-45 DB-9F Standard RS-232 DSR DCD DTR Ground RXD TXD CTS RTS N.C. RI 3.6.3 Mini USB The Mini USB port can be used to management the radio through a scriptable command line interface (CLI) using the proper USB drivers available at www.gemds.com. Connect to the management PC using the included Mini USB Cable. Once the PC registers the device driver, the port will auto baud. The USB port provides CLI management only and cannot be used for network diagnostics or for payload data. 3.6.4 Alarm Output and 4-Wire Audio Alarm and audio signals are provided on the Alarm or Alarm/Relay module. Refer to 6.5.1 Alarm Module LEDs for details on pinout and signal descriptions. Audio signaling and alarm outputs are software configurable. Refer to Section 5 Device Management for more information. MDS 05-6399A01, Rev. D MDS Master Station 25 4 INSTALLATION PROCEDURES This section presents the steps necessary for installing the radio and connecting it to associated equipment. After completing these steps, the radio is ready for in-service operation. 4.1 Unpacking and Inspection Check the contents against the packing list secured to the outside of the shipping box. Accessories and spare parts kits, if any, are wrapped separately. Inspect all items for signs of damage. Save all packing materials in case you need to ship the radio in the future. 4.2 Installation Steps The radio should be installed in a relatively clean, dust-free environment that allows easy access to the connectors and indicators. Air must pass freely over the rear heat sink and around the unit for proper cooling. Follow the steps below to install the unit and prepare it for initial startup. 26 Mount the Unit. The unit may be rack-mounted (2U high) in a 19-inch rack cabinet, or may be placed on any sturdy tabletop or other flat surface. The installation site should be free of excessive dust, and should have adequate ventilation. The chassis should be positioned so that all interface cabling will reach the required connectors. When rack mounting, the rack ears can be installed in one of three positions to allow flexibility in the mounted depth of the chassis. The unit should be mounted so as to maximize airflow around the rear heat sink. Ground the Chassis. Use the ground screw provided at the rear panel to connect the radio to a safety ground (NEC Class 2 compliant), which bonds the Master Station, antenna system, and connected data equipment to a single-point ground. Keep all ground leads as short as possible. Connect Antenna Feedlines. All coaxial antenna connections are made to the Type-N connectors on the rear of the unit. The number of connections depends on options ordered, including duplexer options, as follows: Separate TX and RX; Combined TX/RX; wired for an external notch filter with RX Out, RX In and combined TX/RX. MDS Master Station MDS 05-6399A01, Rev. D Figure 4-1. Internal Duplexer, Triple N connectors Figure 4-2. Internal Duplexer (or internal T/R switch), Single N connectors MDS 05-6399A01, Rev. D MDS Master Station 27 Figure 4-3 External duplexer or dual antennas (TX and RX ports pass directly through) Install the Data Interface Cabling. Interface connections are made to the front of the Platform Manager module. Typical connections for most sites include: • Serial Data—Attach data equipment to the front panel COM1 and/or COM2 ports. The unit is hardwired as a DCE device (DB9-F to RJ-45 connector, GE MDS part no. 73-2434A12). • Ethernet LAN—Attach data equipment to the ETH1 and/or ETH2 port. The auto-sensing MDIX feature allows either a straight-through or crossover cable to be used. Where applicable in the steps that follow, secure all cable connections with the locking screws provided. Connect Primary Power—The Master Station is powered using one or two power supply modules that work in tandem. The modules may be AC, DC, or a combination of both. The following tables list each type and key operating parameters. Table 4-1 AC Power Supply Module Module Input Power Current Rating 6755 100-220 Vac, 50/60 Hz 120W Max. All DC power supply modules have chassis isolated inputs and a diode bridge for floating ground, positive ground, or negative ground installations. These modules include a keyed power connector with screw-terminals. Strip the wire leads to 6mm (1/4 inch) and insert them into the wire ports provided. Be sure to observe the polarity shown below. Tighten the binding screws securely and insert the connector into the module. For compliance with CSA, torque thumbscrews to 10in-lbs. 28 MDS Master Station MDS 05-6399A01, Rev. D Table 4-2 DC Power Supply Modules Module Input Power Current Rating 6843 +/- 12-36 Vdc 10 A Max. 6844 +/- 36-75 Vdc 3.5 A Max. 6845 +/- 75-140 Vdc 2 A Max. • Figure 4-4 DC Power Connector Connect a PC for Configuration (LAN or USB port). This prepares the Master Station for programming of desired operating parameters. Configuration is further described in Section 5 Device Management NOTE: If serial-based cabling is used for configuration, an adapter may be required at the PC, as many PCs do not offer a serial port. In such cases, a USB-to-Serial adapter (with appropriate driver software) may be used. These adapters are available from a number of manufacturers. Radio, Alarm/Relay, and Duplexer Connections—The Alarm/Relay module provides two alarm outputs, one for major and one for minor alarms. This module also provides TX/RX audio, PTT (TX keying), and analog RSSI connections. See 6.5.2 Alarm/Audio Interface for pinout connections. All other required connections on the front of the unit are cabled at the factory per ordered options. Add connection of battery backup, as applicable. MDS 05-6399A01, Rev. D MDS Master Station 29 4.2.1 Initial Startup & Operation The radio is designed for continuous, unattended operation, but does require some minimal provisioning before operation. This section explains the use of the radio’s indicators and provides steps for initial startup of the equipment. Once a unit is provisioned, operator intervention is not required, except to power the unit up or down, or to change an operating parameter. Operation of the radio can be started by simply connecting primary power to the unit. Module LED Indicators All LED indicators are on the front of the unit. Platform Manager, Radio, and Alarm Modules include LED. A redundant unit will be populated as shown above. A non-redundant unit will have only one Radio Module and a different Alarm Module without RF connections. Figure 4-5 LED Indicators Normal Indications When power is first applied, the following events occur in a normally working unit: • All front panel indicators light briefly • The ACTIVE LED for the selected transceiver board lights. • The Power LED on the transceiver modules will begin to flash indicating they have not yet communicated with the platform manager. 30 MDS Master Station MDS 05-6399A01, Rev. D • The Power LED and Alarm LED will light on the Platform Manager card. At this point the platform manager is performing a pre-boot validation of the firmware to ensure that all required security signatures are in place and valid. • The Alarm LED will turn off and the power LED will begin to flash. At this point the platform manager is booting and initializing the system. • Once the platform manager initializes the transceiver module, the power LED will stop flashing and turn solid. Maximizing RSSI Since the Master Station almost always uses an omni-directional antenna, maximizing signal strength is done at the remote sites where directional antennas are typically used. An RSSI stronger than -90 dBm is desirable. Refer to Section 5 Device Management for information on monitoring the RSSI for the Radio Module. MDS 05-6399A01, Rev. D MDS Master Station 31 5 DEVICE MANAGEMENT This section describes the steps for connecting a PC, logging in, and setting unit parameters. The focus here is on the local serial/USB console interface, but other methods of connection are available and offer similar capabilities. The key differences are with initial access and appearance of data. The MDS Master Station offers several interfaces to allow device configuration and monitoring of status and performance. These include local serial console, USB, NETCONF, HTTP/HTTPS, and Secure Shell (SSH) for local and remote access via the WAN and LAN networks. The serial console, USB, and SSH services offer a command line interface (CLI). There are three user accounts/roles for management access: admin, tech, and oper. User accounts can be centrally managed with a RADIUS server, with RADIUS accounts being mapped to one of the three user accounts/roles. Refer to 05-6632A01 MDS Orbit MCR Technical Manual (Rev. C) for details on configuring RADIUS authentication. MDS Orbit MCR Technical Manual (Rev. C). Note that not all features are supported by the Master Station or the SD Radio Module. Wireless networking capabilities are limited by the narrowband channel and the capabilities of the remote radio. NOTE: The MDS Master Station is designed for high security environments. As such, management of the device does not support Telnet, but instead implements the more secure SSH protocol. 5.1 Pre-Configured Settings The unit is highly configurable to meet field requirements, but comes pre-configured as follows: • COM1 is configured for transparent serial payload at a baud rate of 115200,8N1 • COM2 is configured to operate at a baud rate of 115200,8N1 and is enabled for local console operation. • USB is enabled for local console operation (proper system drivers must be installed on the PC connected to the MDS Master Station to use the USB port as a virtual serial device; these drivers are available from the GE MDS website). • The Ethernet ports are bridged together, with spanning-tree protocol enabled, with a default IP address of 192.168.1.1/24. 5.2 One-Time “Recovery” Passwords The MDS Orbit platform employs extensive security measures to prevent unauthorized access. As such, there are no hidden manufacturer passwords or other “backdoors” found in less secure products. If a password is lost, there is no way to access the unit, except by using a one-time password (OTP) for recovery. The user must create this OTP manually. Without a one-time password, the unit will not be accessible, and the hardware will need to be replaced. The factory will not be able to assist you if a password is lost, so creating a one-time password is strongly encouraged. One-Time Passwords: How They Work One-time recovery passwords put control directly and exclusively in the user’s hands. They are similar to spare keys for a lock. If you make a spare key, and put it away safely, you can take it out to quickly gain entry when your primary key is lost. If you don’t make a spare, you are always at risk of locking yourself out. A one-time recovery password is different from the one used to log into the unit on a routine basis. It is only for use when the primary password is lost or forgotten. When a one-time password is used to log in, 32 MDS Master Station MDS 05-6399A01, Rev. D that password is automatically revoked from the list of passwords created. (You may create up to five one-time passwords at one time, and more can be created if some get used). Once used, a password cannot be used again for log-in to the unit (hence the name “one-time” password) Creating a One-Time Password To create a one-time recovery password via the console, enter the following command, whereis either “factory-reset” or “login” request system recovery one-time-passwords create function selected function NOTE: A one-time password is automatically generated and displayed on the screen. Copy this password and save it in the desired location on your PC. There is no way to ever view it again from the command line console, so be sure it is properly saved. To create additional one-time passwords (up to a total of five), repeat the step above. Logging in With a One-Time Password Logging in with a one-time password can only be performed from the local serial or USB console. Note the local serial cannot be used if configured as a payload or diagnostic interfaces. You also cannot use a one-time password when connecting to the unit remotely. Therefore, in some configurations, the USB console is the only option. To use the one-time password for log-in, proceed as follows: At the username prompt, enter the word recovery. At the password prompt, paste in the one-time-password saved earlier on your PC. Using a one-time-password forces the unit to perform the “function” which was previously defined when the password was created: • factory-reset—The unit resets its entire configuration to factory defaults • login—The unit allows logging in with “admin” privileges Special case: If someone has disabled console access on the USB port, the login prompt will still be present on that console, but only one-time-passwords will be accepted. This is done to provide a way to recover the unit in the case where the USB port has been disabled and the unit cannot be accessed via TCP (for example; SSH). Deleting a One-Time Password As noted earlier, a one-time password is automatically revoked when it is used for log-in. A revoked password may be replaced, but it must first be removed from the list so a new one can be generated. Any of the five stored passwords may be removed on demand. As long as there is a free slot, an additional password can be created, up to the maximum number of five. Logs are generated when the user creates, deletes or logs in with a one-time-password. To remove an existing password from the list, proceed as follows: Enter the command request system recovery one-time-passwords delete identifier , where is a number from the currently available one-time passwords. This identifier is not reused. If all five passwords have been created, then ID 1 can be deleted, and the next created password will be at ID 6. The current list of passwords may be viewed by issuing the command show system recovery one-time-passwords. The following is an example output from that command. On the unit shown, only two passwords have been stored. Password 1 or 2 can be deleted from this list. MDS 05-6399A01, Rev. D MDS Master Station 33 IDENTIFIER FUNCTION STATUS DATE CREATED DATE REVOKED USER ---------------------------------------------------------------------1 login usable 2012-06-19T00:27:24+00:00 login usable 2012-06-19T00:27:25+00:00 5.3 Configuration via Command Line (CLI) A scriptable command-line interface is accessible through the radio’s Ethernet port using Secure Shell (SSH) terminal, or through the unit’s USB interface. For enhanced security, the unit does not support Telnet configuration. The steps below describe a cabled USB connection and assume the proper drivers have been installed. Install the USB virtual serial port driver, which is available on the GE MDS web site. Connect a PC to the unit's USB port and establish a console terminal session using a serial communications program. Press the ENTER key to receive the login prompt. Enter the username (admin is the default username) and press ENTER. At the Password prompt, enter the password (admin is the default password). Press ENTER. Upon successful login, the connection message appears. Enter the configuration mode by typing configure followed by The ENTER key. Review and configure all key settings for the required application. Built-in help is available by pressing the Tab key. A summary of all unit settings may be viewed by entering the % show | details command. Tab Completion Feature Tab-completion is a powerful feature that provides assistance when typing commands in CLI. Depending on the text that was already entered, tab-completion displays different possible completions. When the Tab key is pressed and no text has been entered, the CLI shows all possible commands that can be typed. 5.3.1 CLI Quick Reference Table Table 5-1. CLI Quick Reference Table provides a summary listing of commonly needed tasks and the appropriate commands to enter. The table can be used as a quick reference before consulting the more detailed information, which follows in this section. Each CLI command is preceded by the symbol > for operational command, or % for a configuration command. Table 5-1. CLI Quick Reference Table 34 If you wish to... Enter this CLI command: Create a one-time password > request system recovery one-time-password create function View all network interface status and statistics > show interfaces-state interface Create a bridge % set interfaces interface bridge type bridge Add the ETH1 interface to a bridge % set interfaces interface bridge bridge-settings members port eth-0/0/0 Remove the ETH1 interface from a bridge % delete interfaces interface bridge bridge-settings members port eth-0/0/0 MDS Master Station MDS 05-6399A01, Rev. D View SD Master Station Settings > show configuration interfaces interface sdms sd-config Monitor SDMS Status > show interfaces-state interface sdms sd-status | repeat 5 View the routing table > show routing View the event log > show table logging event-log Set the admin user’s password > request system authentication change-password user admin password admin1234 Set the device name % set system name “Mydevice” Set the baud rate on COM1 % set services serial ports COM1 baud-rate b19200 Download a firmware package from TFTP server at 192.168.1.10 > request system firmware reprogram-inactive-image filename sdms-bkrc-1_0_0.mpk manual-file-server { tftp { address 192.168.1.10 } } Monitor firmware download status > show system firmware reprogramming-status Export configuration file to a TFTP server at 192.168.1.10 > request system configuration-files export filename myConfig.txt manual-file-server {tftp {address 192.168.1.10} } Reboot device to firmware inactive image > request system power restart inactive 5.4 Interface naming Interface naming of physical devices on the MDS Master Station uses the following format: - /0/ Where type is one of the following values: Interface Type Abbreviations Type Description eth Ethernet Interface sd SD Radio Module wifi WiFi Interface Slot-0 is the slot identifier for the platform manager, while slots 1-3 map to the available interface slots in the chassis. Ports are zero-based and map to the port number of the given interface type in the specified slot. Note that not all interface types have port values that are non-zero (e.g. An SD radio module only has one “port”, so it will always be ‘0’) The center 0 value in the interface name is always 0, and is reserved for future use. Examples of valid interface names are eth‐0/0/0 – The first Ethernet port on the platform manger card in slot‐0 eth‐0/0/1 – The second Ethernet port on the platform manager card in slot‐0 sd‐2/0/0 – The SD Radio module in slot‐2. MDS 05-6399A01, Rev. D MDS Master Station 35 Logical (non-physical) interfaces such as bridges and VLANs use free-form names and can be renamed by the user. 5.5 Configuration via the Device Manager The Device Manager is a built-in software tool that works with your PC’s browser to provide an intuitive, web-style presentation of all unit information, settings, and diagnostics. Device manager is accessible through ETH1 or ETH2 using a web browser. Minimum browser requirements: IE10 or later, Chrome, Firefox, or Safari. NOTE: For security, web access can be enabled/disabled via the CLI using the command % set services web http(s) enabled true/false 5.5.1 General Configuration For initial configuration of the Master Station, perform the following steps: 1 Connect the unit to a PC via an Ethernet connection. 2 Configure your PC network settings to an IP address on the same subnet as the unit. The default subnet mask is 255.255.255.0. NOTE For IP addressing the Master Station uses a routing prefix expressed in CIDR notation instead of the specifying a subnet mask. The CIDR notation is the first address of a network, followed by a slash character (/), and ending with the bit-length (max 32) of the prefix. A subnet mask is expressed in dot-decimal notation. For example, 192.168.1.0/24 is equivalent to specifying 192.168.1.0 with a subnet mask of 255.255.255.0. Open a web browser and navigate to the IP address of the unit (default Ethernet IP address is 192.168.1.1). The initial sign-in prompt appears. Enter the username and password (admin is the default entry for both fields), then click ‘Sign In’. On first-time login, the Initial Setup Wizard will appear and provide guidance for general device setup. This is disabled after the initial setup has been complete but may be re-run at any time by accessing the Wizards link on the left side of the screen, and clicking Initial Setup. Key items that should be reviewed and/or set for the radio include: Create one-time programmable passwords for unit recovery Change login passwords (to maintain security) 36 MDS Master Station MDS 05-6399A01, Rev. D Evaluate default factory configuration and lock the unit down to the required security level When the Initial Setup wizard completes, select WizardsSD Configuration Setup, which steps you through initial SD Radio Module configuration. Key items that should be reviewed and/or set include: Frequency plan Modem selection Keying mode Serial data interface configuration Encryption settings 5.6 Interface Configuration 5.6.1 Serial Interfaces A serial cable (RJ45 cable with proper ETH to DB9 converter) may be used to connect to a COM port on the unit to access the CLI. The default serial console settings are 115200 bps with 8N1 format. A mini-USB-to-USB cable may also be used to connect to a Computer in case no serial port exists. If a mini-USB connection is used, the computer must contain the appropriate device driver. A driver for serial operation can be found on GE MDS website. Configuring The screen below shows console access to the COM1 serial and USB port: MDS 05-6399A01, Rev. D MDS Master Station 37 Navigate to: Home / Services / Serial Click on the name of the port (COM1, COM2, USB) to get: • Line Mode - Selection of the operation line mode of the serial port. Choices are: • RS232 (DEFAULT) • RS485 - 2 Wire • RS485 - 4 Wire • Baud Rate - The serial port baud rate in bps. Choices are 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200 (DEFAULT) • Byte Format - The data byte format in bits, parity and stop bits: Choices are: • 7N1 - 7 char bits, no parity, 1 stop bit • 7E1 - 7 char bits, even parity, 1 stop bit • 7O1 - 7 char bits, odd parity, 1 stop bit • 7N2 - 7 char bits, no parity, 2 stop bits • 7E2 - 7 char bits, even parity, 2 stop bits • 7O2 - 7 char bits, odd parity, 2 stop bits • 8N1 - 8 char bits, no parity, 1 stop bit (DEFAULT) • 8E1 - 8 char bits, even parity, 1 stop bit • 8O1 - 8 char bits, odd parity, 1 stop bit • 8N2 - 8 char bits, no parity, 2 stop bits • 8E2 - 8 char bits, even parity, 2 stop bits • 8O2 - 8 char bits, odd parity, 2 stop bits • Hw Flow Control - Hardware flow control enable/disable (DEFAULT) using RTS/CTS lines 38 MDS Master Station MDS 05-6399A01, Rev. D • Vmin - Receive Buffer Size - The minimum number of data bytes that will be buffered by the serial port before handling of the data to be processed by the terminal server. (255 = DEFAULT). • Vtime - Receive Inter-Byte Timeout - The amount of time between bytes of data on the serial port (in multiples of 1 millisecond), that indicate the end of a serial message ready to be processed by the terminal server. (100 = DEFAULT) Note Vmin and Vtime setting only have an effect when the serial port is not being used an SD payload or diagnostics (DLINK) port, Terminal Server Settings When configuring a serial port that will be used as a terminal server the VMIN and VTIME settings need additional explanation. As described above VMIN is a number describing bytes that are received from the interface, while VTIME is in 100ths of a second (100 milliseconds) intervals. They act together to control serial data collection and transmission as described below: • VMIN == 0; VTIME == 0: The terminal server will continuously read to see if a byte if data is available and process each byte. NOTE While this is a valid mode in most cases this causes a high processing load on the device that may impact performance of other operations of the device. • VMIN > 0; VTIME == 0: The terminal server waits to process data until at least VMIN bytes of serial data are received. • VMIN == 0; VTIME > 0: If serial data is received, the terminal server will continuously read the number of bytes available until • VTIME has elapsed then process the data • VMIN > 0; VTIME > 0: Once an initial byte of input becomes available the terminal server waits until the MIN bytes have been read, or when the inter-byte timeout expires. The timer is restarted after each further byte is received and because the timer is started only after the initial byte is received, at least one byte will be read Serial Hardware Flow Control - When port is not being used as a SD payload or SD diagnostics (DLINK) port: Hardware Flow Control: When operating in CTSKEY mode, all serial ports in the data path are required to be set to the same baud rate, and that VMIN and VTIME remain at the defaults for serial data packets less than or equal to 255 bytes. For serial packets over 255 bytes it is recommended that a cts-delay time of at least 90ms be used to account for the VTIME delay of the over-the-air sending unit. Hardware Flow Control Modes - When port is not being used as a SD payload or SD diagnostics (DLINK) port: 1. DCE • CTS follows RTS after a programmable CTS delay. • If the unit’s input buffer approaches a full condition it can deassert CTS regardless of state of RTS. 2. CTSKEY • Based on legacy MDS devices including TransNET, the device will act similar to a DTE but will provide signaling on the CTS line instead of the RTS line. • When the first character of a transmission is ready to be sent to the serial port, the unit shall assert CTS and delay for CTS delay time expiration before outputting the first character. MDS 05-6399A01, Rev. D MDS Master Station 39 • After the last character of a transmission is output from the serial port, the unit shall keep CTS asserted until the expiration of CTS hold time. 3. CTSKEYPLUS • The unit shall support flow control (Throttling) on the RTS pin. The device is expected to be wired via null modem to an external DCE device. The CTS line of the external DCE device drives the RTS line of the unit. Monitoring From the Web UI. the Serial Ports screen shows the settings: Navigate to: Home / Services / Serial From the CLI in operational mode, follow the example below to view the state and statistics: show configuration services serial | details ports COM1 { line-mode rs232; baud-rate b115200; byte-format bf8n1; hw-flow-control false; vmin 255; vtime 1; capability rs485-2-wire,rs485-4-wire; ports COM2 { line-mode rs232; baud-rate b19200; byte-format bf8n1; hw-flow-control false; vmin 255; vtime 1; capability ""; console { serial-ports [ COM1 COM2 ]; 40 MDS Master Station MDS 05-6399A01, Rev. D 5.6.2 LAN Understanding The Master Station has external Local Area Network (LAN) ports (ETH1/2 ports) that can be used to connect to a local (wired) LAN. It supports both IPv4 and IPv6 addresses and may be assigned multiple IP addresses. The LAN port can be assigned static IP addresses or a dynamically allocated address can be assigned using DHCP. NOTE The LAN port should be assigned IP addresses only if it is a routed interface (that is, not in a bridge). Configuring From the Interfaces screen the status may be displayed by clicking on the interface and scrolling down to the statistics information: Navigate to: Home / Interfaces To configure the LAN interface, select the eth-0/0/0 or eth-0/0/1. As shown in the screens below, there are five groups of configuration settings that can be configured: eth-0/0/x, Filter, NAT, eth-0/0/x specifics • Description - User defined identifier for this connection - 0-34 characters • Type - Identifier of the type of interface - Do Not Change MDS 05-6399A01, Rev. D MDS Master Station 41 • Enabled - Checked indicates Enabled (DEFAULT). Disable will prevent usage. • IPv4 Create - Use for creating static IPv4 IP address and removing this interface from the built-in Network Bridge. • IPv6 Create - Use for creating static IPv6 IP address and removing this interface from the built-in Network Bridge. • Filter Input - Use for selecting and applying a firewall filter (from available filters) to incoming traffic on this interface. • Filter Output - Use for selecting and applying a firewall filter (from available filters) to outgoing traffic on this interface. • Input - Default Selections (others may have been added) : • IN_TRUSTED • IN_UNTRUSTED • OUT_TRUSTED • OUT_UNTRUSTED • Output - Default Selections (others may have been added) : • IN_TRUSTED • IN_UNTRUSTED • OUT_TRUSTED • OUT_UNTRUSTED • Source - Source NAT performs translation of source IP address of the traffic going out of the interface. Use for selecting and applying a source NAT rule-set (from available source nat rule-sets) to outgoing traffic on this interface. Choices: • MASQ - MASQuerading - This rule-set translates the source address of the outgoing traffic to use the interface's IP address. In general, IP masquerading allows the user to use a private (reserved) IP network addresses on the LAN and still allow these devices to communicate with devices on the other side of the masqueraded interface that are not aware of the internal private addresses. • Destination- Destination NAT performs translation of destination IP address (and, optionally, destination port) of the traffic coming into the interface. Use for selecting and applying a destination NAT rule-set (from available destination nat rule-sets) to incoming traffic on this interface • Static - Static NAT performs translation of a network address to another network address for incoming and outgoing traffic. Refer to 3.8.10-Static NAT (One to One NAT) page 160. Use for se42 MDS Master Station MDS 05-6399A01, Rev. D lecting and applying a static NAT rule-set (from available static nat rule-sets) to incoming and outgoing traffic on this interface. • Eth Phy Rate - Choose the Ethernet speed support setting (DEFAULT ALL) • Eth 10Mb Half • Eth 10Mb Full • Eth 100Mb Half • Eth 100Mb Full • Vlan Mode - Virtual LAN Setting. (VLAN Operation): Valid Choices • None (DEFAULT) • Access - Use this if this interface is intended to be a member of only a single VLAN. • Trunk - Use this if this interface is intended to be a member of multiple VLANs. Using the CLI, the following sequence shows how to configure the ETH1 port to obtain a dynamic IPv4 address using DHCP: > configure Entering configuration mode private % set interfaces interface eth-0/0/0 ipv4 dhcp % commit NOTE Before configuring a new IP address, be sure to remove the previous address by issuing the command % delete interfaces interface eth-0/0/0 ipv4 The following sequence shows how to configure the ETH1 port with a static IPv4 address: > configure Entering configuration mode private % set interfaces interface eth-0/0/0 ipv4 address 192.168.1.11 prefix-length 24 % commit Monitoring Ensure the CLI is in Operational mode. Follow the example below to view the state and statistics of the ETH1 port: > show interfaces-state interface eth-0/0/0 interfaces-state interface eth-0/0/0 type ethernet admin-status up oper-status up if-index phys-address 00:06:3d:07:96:82 statistics discontinuity-time 2014-02-12T14:29:35-05:00 MDS 05-6399A01, Rev. D MDS Master Station 43 statistics in-octets 497076597 statistics in-unicast-pkts 6457046 statistics in-multicast-pkts 0 statistics in-discards 17 statistics in-errors 0 statistics out-octets 1002105 statistics out-unicast-pkts 6480 statistics out-discards 0 statistics out-errors 0 eth-phy-status "10 Mb, Half Duplex" ipv4 forwarding true ipv4 mtu 1500 PREFIX IP LENGTH ORIGIN -----------------------------10.10.10.147 23 static LINK LAYER IP ADDRESS ORIGIN STATE ---------------------------------------------------10.10.10.98 80:c1:6e:f0:3b:7a dynamic reachable 5.6.3 VLAN Operation Understanding A Virtual Local Area Network (VLAN) is a logically segmented LAN network that exists across multiple physical LAN devices. The VLANs are virtual interface types in the Master Station and can be assigned unique IP addresses. They are treated the same as any other interface type, but they offer a way to link traffic between member interfaces. As such, a VLAN device can be thought of as a bridging device Configure To utilize VLANs, at least one or more VLAN interfaces must be created. Click on Add on the Configuration screen. Below are them minimal steps to set up a VLAN virtual device: Create the VLAN as an interface with a name. • Name - The name of the interface. Up to 48 characters. Configure the newly created VLAN 44 MDS Master Station MDS 05-6399A01, Rev. D • Description - User defined identifier for the this connection up to 34 characters • Type - Identifier of the type of interface - Do Not Change • Enabled - Checked indicates enabled (DEFAULT). Disable will prevent usage. • Link Up Down Trap Enable - Controls whether linkUp/linkDown SNMP notifications should be generated for this interface. • IPv4 Create - Use for creating static IPv4 IP address and removing this interface from the built-in Network Bridge. • IPv6 Create - Use for creating static IPv6 IP address and removing this interface from the built-in Network Bridge. Scroll down and set the VLAN ID • Vlan ID - The ID of this VLAN Valid values: 1—4094 • Native Vlan - If true, this is the native VLAN of this device. Native VLAN packets will not egress as tagged packets. The example that follows illustrates the result of setting up 2 VLANs; one with an ID of 99 and another with an ID of 300: MDS 05-6399A01, Rev. D MDS Master Station 45 Using the CLI to set up a VLAN, four sample commands are shown below for doing this; one with an ID of 99 and another with an ID of 300: set set set set interfaces interfaces interfaces interfaces interface interface interface interface mgmt_vlan type vlan mgmt_vlan vlan-config vlan-id 99 video_vlan type vlan video_vlan vlan-config vlan-id 300 Operational Modes As previously shown in previous sections, interfaces can have three separate VLAN modes: none (default), trunk, or access. These modes are used to set interface behavior, and examples of their use are provided below. Trunk: To add ETH1 as a trunk (tagged) port in both defined VLANs above, the command is: % set interfaces interface eth-0/0/0 vlan-mode trunk vlans [ video_vlan mgmt_vlan Access: To set ETH2 as an access port for video_vlan the command is: % set interfaces interface eth-0/0/1 vlan-mode access vlan video_vlan Native VLANs A VLAN device may also be specified as a “native” VLAN by checking the Native Vlan box. Or, using the CLI with this set command: % set interfaces interface my_native_vlan type vlan vlan-config vlan-id 99 native-vlan true A native VLAN is conceptually the same as a standard VLAN except that the packets will never be tagged. The purpose of a native VLAN is to segregate untagged packets on a VLAN trunk port that nor46 MDS Master Station MDS 05-6399A01, Rev. D mally only contains tagged traffic. If a VLAN trunk port receives an untagged packet, and the trunk is a member of the native VLAN, that packet will be treated as if it came from the native VLAN. If the trunk port is not a member of the native VLAN and an untagged packet arrives on that port, the packet will be dropped. As VLANs are implemented as bridges, and it is not valid for a bridge to be a member of another bridge, it follows that a VLAN interface cannot be configured as a member of a bridge. VLANs can be configured with IP addresses just as any other interface in the system. Monitoring As shown previously once VLANs are created they may be monitored on the Interface status screen the same way physical interfaces appear: 5.6.4 Bridging Understanding The unit supports transparent bridging of LAN, and in firmware versions of 3.0.0 and higher, WiFi and SD networks. The bridge forwards traffic between LAN interfaces and wireless interfaces at the layer-2 of OSI model. This allows LAN and wireless clients to be in the same IP sub-network. The bridge learns the clients’ locations by analyzing the source address of incoming frames from all attached networks. For example, if a bridge sees a frame arrive on LAN port from Host A, the bridge concludes that Host A can be reached through the segment connected to LAN port. Through this process, the bridge builds a forwarding table (the learning process). When a frame is received on one of the bridge's interfaces, the bridge looks up the frame's destination address in its forwarding table. If the table contains an association between the destination address and any of the bridge's ports aside from the one on which the frame was received, the frame is forwarded out the indicated port. If no association is found, the frame is flooded to all ports except the inbound port. Broadcasts and multicast also are flooded in this way. The bridged network is addressable via the ‘bridge’ interface (a virtual interface). The interfaces that are in the bridge are called bridged interfaces. The interfaces that are not in the bridge are called routed interfaces. Bridging is performed between bridged interfaces. Routing is performed between routed interfaces. The bridge interface itself is a routed interface. MDS 05-6399A01, Rev. D MDS Master Station 47 NOTE In firmware versions less than 3.0.0, the SD interface is not a bridgeable interface as there is no packet or packet-with-MAC mode support in these versions of firmware. Configuring Creating a bridge interface and assigning it an IP address: % set interfaces interface bridge type bridge % set interfaces interface bridge bridge-settings ageing-time 500 % set interfaces interface bridge ipv4 address 192.168.1.10 prefix-length 24 Adding LAN (ETH1) interface to the bridge: % set interfaces interface bridge bridge-settings members port eth-0/0/0 Removing LAN (ETH1) interface from the bridge: % delete interfaces interface bridge bridge-settings members port eth-0/0/0 Removing the bridge interface: % delete interfaces interface bridge Monitoring Ensure the CLI is in operational mode. Follow the example below to view the state and statistics of a bridge. In this example, bridge (bridge) is bridging the LAN (eth-0/0/0). > show interfaces-state interface bridge interfaces-state interface bridge type bridge admin-status up oper-status up if-index phys-address 00:06:3d:07:96:82 statistics discontinuity-time 2014-02-12T14:29:35-05:00 statistics in-octets 263244716 statistics in-unicast-pkts 3231995 statistics in-multicast-pkts 0 statistics in-discards 4126 statistics in-errors 0 statistics out-octets 785224 statistics out-unicast-pkts 1362 statistics out-discards 0 statistics out-errors 0 ipv4 forwarding true ipv4 mtu 1500 PREFIX IP LENGTH ORIGIN -----------------------------10.10.10.141 23 static LINK LAYER IP ADDRESS ORIGIN STATE -----------------------------------------------10.10.10.98 80:c1:6e:f0:3b:7a dynamic delay bridge stp port eth-0/0/0 number 48 MDS Master Station MDS 05-6399A01, Rev. D priority state forwarding path-cost 100 designated-root 7035.04fe7fe36980 designated-cost 100 designated-bridge 8000.0002fd5dd280 designated-port 32783 5.6.5 SDMS Interface Understanding The configuring of SD interfaces on the Master Station is performed through a virtual interface called ‘sdms’ (SD Master Station). This virtual interface, much like a bridge interface, is comprised of one or more sd-nic member physical interfaces. All configurations applied to the virtual SDMS interface will be propagated to all member sd-nic interfaces. This insures that all SD radio interfaces in the system are using identical configurations so that interface fail-over is seamless. Configuring To access to full suite of SD configuration options, perform the following steps: Click on the “Interfaces” link on the left-hand navigation menu: In the Interfaces Configuration table, click on the “sdms” entry in the “Name” column. In the sdms interface dialog that appears, click on “SD Config” MDS 05-6399A01, Rev. D MDS Master Station 49 From the SD Config menu, all SD related configuration options can be specified. Primary SD network configuration can be found under the ‘Radio Config’ menu. IP Payload service configuration can be found under the ‘IP Payload’ menu. Local and remote device maintenance can be found under the ‘Maintenance’ menu. Members – The Master Station (sdms) interface is a logical interface that is composed of one or more physical SD interface cards (sd-nic). The ‘members’ configuration item is the mapping between the logical sdms interface, and the physical sd-nic cards. This is factory configured to contain SD radio cards in slot 1 and slot 2 of the Master Station. If the Master Station is a non-redundant system with only 1 radio card, this will contain only ‘sd-1/0/0’. 5.6.5.1.1 Basic Settings The Basic Settings contains important RF and modem selections for radio operation. Radio Mode – The radio can operate in one of several modes. The available selections are: Packet – With and without AES Encryption Packet w/MAC – With and without AES Encryption 50 MDS Master Station MDS 05-6399A01, Rev. D x710 – When using the Master Station in a legacy x710 network. Transparent – With and without AES Encryption. (Transparent w/AES Encryption requires an all SD radio network.) RF Output Power (dBm) – The RF output power may be set between 30 and 40 dBm (1 to 10 watts) in 1 dB increments. The default setting is 40dBm. This setting represents the output power at the Radio Card. Output power at the antenna port on the back of the unit will be less due to cable, switching, and duplexer losses. Full power is not required in many cases, and lower settings will place less demand on the power supply and reduce the chance of interference with other stations. Only the power necessary to carry out reliable communications should be used. Modem Type – This setting determines the over-the-air data speed and bandwidth of the radio’s transmitted signal. All radios in the network must use the same modem setting to communicate with each other. The default setting is Modem 9600, but it may be set to any of the selections shown in Error! Reference source not found.. The table also lists modem sensitivity ratings for the various modems. Note that some modem choices are limited based on the model purchased. Transmit/Receive Frequency – The receive and transmit frequencies may be viewed or set here. Frequencies must be entered for the radio to operate. Consult your station license to determine the authorized frequencies for your system, and enter them exactly as listed. Keying Mode – Keying mode must be set to one of the following values: Data – Radio will key upon receipt of payload data. RTS – Radio will key upon receipt of an RTS (request to send) signal on the serial port. RTS keying mode is only supported when the radio is in x710 mode. Note: Data or RTS – Radio will key upon receipt of either payload data or an RTS (request to send) signal on the serial port. Continuous – Radio will be continuously keyed. This is primarily used in a transparent streaming repeater configuration. Note: Continuous keying mode is only supported in x710 mode, or in transparent mode when operating as a repeater. System ID – Provides the possibility for Frequency Re-use. System ID offers nine unique choices including the default value of NONE. The setting NONE is required for mixed networks comprised of MDS legacy and SDx products. SDx-only networks can utilize the Frequency Re-use feature by setting the System ID to a common value [1-8] for all radios in a specific network. System ID offers approximately 20 dB of additional co-channel isolation when operating networks on the same frequency. Note that proper system design is required. Operational Example: SDx System “Alpha” has eight units and SDx System “Beta” has eight units. A user wishes to occupy frequency 952.1235 MHz on both of these systems. Proper system installation has been adhered to in both networks. System Alpha’s units would all be set to System ID = 1, System Beta's units would be set to System ID = 5. Both systems will now operate on the same desired frequency. FCC Part 90 Repeater Mode – Repeater mode must be set to one of the following values: None – This is the default value, and is used when the Master Station being configured is not to be used as a repeater in the network. Repeater – This value should be selected when the Master Station being configured is to be installed as a repeater in the network, and will not have devices connected to it that will be polled, such as attached RTUs. MDS 05-6399A01, Rev. D MDS Master Station 51 Repeater With Local Data – This is the same as “Repeater” but should be used when data-collection devices such as serial RTUs will be attached directly to the repeating Master Station. Serial Payload Port – The front-panel serial port that will be used for serial payload communications. This can be set to either COM1 or COM2, the default value for this is COM1. NOTE: Serial port settings such as baud rate and byte format are located under services serial ports. Encryption – When the Master Station is being using in a network of only SD radios, over-the-air (OTA) encryption may be enabled. The Master Station uses AES-128, passphrase-based encryption to secure both payload, and Dlink traffic. If the radio is operating in transparent mode, there is a separate passphrase for payload and Dlink traffic. If the radio is operating in packet or packet-with-MAC mode, there is a singular passphrase for all traffic. 5.6.5.1.2 Dlink Dlink is a GE MDS-proprietary protocol used for diagnostics communications. Unit – This parameter identifies the radio in the wireless network with a specific ID during diagnostic sessions. For compatibility with legacy devices, the value must be 10000 or greater (2710 in hexadecimal). Dlink Type – This setting identifies the radio as a Node, Root, Repeater, Peer, or Gate. Each of these are operating modes of the transceiver with respect to diagnostic/management activities. Mode – Configure if Dlink will operate on a serial port, or via a TCP socket. Serial Mode Settings: Serial Port — This setting determines which serial port to use COM1 or COM2. This must be different than the serial payload port. TCP Mode Settings: TCP Port – The TCP port that the Dlink service will listen on. IPv4 Addr – Optionally configure the service to only attach to the specified IPv4 Address. This is useful when traffic is being separated into data and management VLANs. If no value is specified, the service will accept connections on all configured IP addresses. IPv6 Addr – Optionally configure the service to only attach to the specified IPv6 Address. This is useful when traffic is being separated into data and management VLANs. If no value is specified, the service will accept connections on all configured IP addresses. Enabled – Enable or disable diagnostics functionality. Setting it to ON configures the radio to pass the diagnostic link protocol (DLINK) over the radio’s COM2 management port. 52 MDS Master Station MDS 05-6399A01, Rev. D 5.6.5.1.3 Audio Settings NOTE: Audio settings are only available for configuration when the radio is configured to operate in x710 compatibility mode. Audio Enabled – If enabled, the radio’s transmit functionality will switch to analog whenever PTT is asserted. Rx Level – Receive Audio Output Level to Modem (dBm). Received signal at the peak deviation will be scaled to the specified value. Valid range is (-20 0). Tx Level – Transmit audio input level from Modem (dBm). A transmit input signal of the specified value will translate into the specified peak deviation for transmit. Valid range is (-20 0). Tx Level Auto – Automatically adjust transmit audio input level from Modem. Emphasis – When enabled, pre-emphasis is applied on the transmitter and de-emphasis is applied on the receiver. This setting is typically used in operation with voice radios. Vox Enabled – Enables or disables the integrated VOX threshold. Vox Threshold – The audio interface on the Master Station incorporates an integrated VOX circuit to sample the voltage produced by a connected audio device. When the voltage exceeds a user-defined threshold, Push to Talk (PTT) is activated, resulting in the transmitter being enabled. The VOX circuit detects a voltage in the range of 0-2 Volts. A single number in the range of 0-15 is used to describe the desired threshold level. For example a value of 7 is approximately 1 volt. MDS 05-6399A01, Rev. D MDS Master Station 53 5.6.5.1.4 Advanced Settings Soft-Carrier Dekey – Specifies how long (in ms) to wait after the removal of the keying signal before actually dropping the transmitter’s carrier. The default setting is 0, but it may be set to any value up to 255 ms. In most cases, no change is required from the default setting. A possible exception is when the transceiver is inter-working with certain early-generation MDS radio equipment. Push to Talk Signal – Specifies the sensing polarity of the PTT line. This must be configured to one of the following values: Off – PTT line is not used. Hi – The PTT line is active-high. Lo – The PTT line is active-low. Push To Talk Delay – Specifies a brief time delay after a keying event, which must expire before the radio is allowed to transmit. The allowable range is 0 to 255 ms, with the default being 0. Clear To Send Delay – Specifies a brief time delay between when an RTS (ready-to-send) signal is received and when the CTS (clear-to-send) signal is returned. The allowable range is 0 to 255 ms, and the default is 0. Automatic Freq. Correction – Automatic Frequency Correction, is used to counteract the slight RF frequency drift that may occur over time or through wide swings of ambient temperature. AFC should only be enabled when operating this device as a remote, as all remotes in the system use AFC to track the master station frequency. Under normal operation, the modem is capable of compensating for small frequency errors even with this mode disabled. Enabling AFC further extends the frequency capture range when operating with legacy hardware that may have significant frequency error. Switched Carrier B Modems – In some networks, the Master unit is not keyed continuously (Ckeyed), and transmits only when it has data to send to Remotes. This is known as Switched Carrier operation. The Switched Carrier setting is only for use on radio modems with “B” suffixes (for compatibility with 54 MDS Master Station MDS 05-6399A01, Rev. D MDS x710 radios). In such networks, the Remote radios should have the Switched Carrier setting turned ON. The default setting is OFF which assumes B-modem operation with a continuously keyed Master. Ckey Operation only applies to Master units operating in full-duplex mode only. When operating continuously keyed, latency is decreased and AFC operation on legacy remotes may be improved. Switched carrier operation, when low latency is not required, is recommended when operating in high ambient conditions to reduce power consumption and heating. Force DCD to Asserted – Some systems require a constant Data Carrier Detect (DCD) signal. This setting allows the radio to be configured to provide a DCD signal without the need for special cabling. NOTE: Enabling Force DCD to Asserted will cause the RX LED on the radio interface to turn on, regardless of whether the radio is receiving data or not. Data Key Hold Time-out – When operating in data key mode, this parameter specifies the number of character-times the transmitter will remain keyed for after the last character it receives. For networks with the demand for a higher modem speed then the baud rate, this parameter can be adjusted from 1 to 10 characters. This parameter gives the overall network better performance by preventing frequent key-up and key-down sequences between characters. This only applies to networks with all SDx radios. Simplex Mode – This controls whether or not the Master Station will be running in simplex (switched carrier) or full duplex mode. If the Master Station is transmitting and receiving on the same frequency, this must be set to true. Dlink Mode (B Modems) – Legacy products that only support B-Modems do not have support for Dlink. Newer products such as the MDS SD have the ability to support Dlink even when using B-Modems. Depending on site-specific requirements, this value may need to be changed to ‘bypassed’ in order to work with legacy products. It is recommended to leave this value set to ‘auto’ unless there is an explicit need to change it. Rx Mute – The number of milliseconds to mute the receiver after transmitting data. Receive muting might be required when you configure the radio as a full-duplex polling remote communicating through a repeater. It prevents the radio from hearing its own transmissions ('echoes') from the repeater, which might cause software application errors. 5.6.5.1.5 Set Encryption Phrases Clicking on the Set Encryption Phrases action will allow you to enter the following values: Payload – The payload encryption passphrase. Both the sending and receiving stations must have the same phrase for communication to occur. The phrase must have at least 8 characters (maximum of 38). Any printable characters may be used. Dlink – The Dlink encryption phrase when operating in transparent mode w/ AES encryption enabled. Dlink encryption in transparent mode requires a device supporting this feature at both ends of the link. In addition, both the sending and receiving station must have the same phrase for communication to occur. The phrase must have at least 8 characters (maximum of 38), and any printable character may be used. MDS 05-6399A01, Rev. D MDS Master Station 55 5.6.5.1.6 IP Payload Under the IP Payload menu, up to three instances of the IP Payload service may be configured. The IP Payload service can operate in 4 different modes: TCP Server TCP Client TCP Server/Client UDP Each of these modes have different use cases and configuration options, as described below: TCP Server: The TCP server mode allows IP connections to be established with the Master Station. Data received on this TCP socket will be transmitted over the air to remote SD radios as if the data was received on the payload serial port of the Master Station. Over-the-air serial data originating from a remote SD radio will be transmitted out of this TCP socket. This mode of operation can be thought of as a ‘remote terminal server’, not to be confused with the SD remote radio’s Terminal Server functionality. TCP Server specific configuration options include: Local IP Port – The TCP port number that the server will listen for connections on. IPv4 Bind IP – If the Master Station is configured with multiple IP interfaces; you can specify that the IP Payload service only will listen for connections on one of the IP addresses of the system. This is useful in VLAN configurations where you wish to only make the IP Payload server available on a specific VLAN in the system. TCP Client The TCP client mode allows the Master Station to connect to a TCP server when there is traffic to send. This mode of operation is not often used in Master Station configurations, but may be useful in certain applications. TCP Client specific configuration options include: Server IP Address – The IP address of the server the Master Station is to connect to. Remote IP Port – The TCP port that the server is listening on. 56 MDS Master Station MDS 05-6399A01, Rev. D TCP Server/Client As the name implies, TCP Server/Client is a combination of the TCP Server mode, and TCP Client mode. In this mode, the Master Station will listen for incoming TCP connections and pass data exactly as in TCP Server mode. However if there is no active server connection, and over-the-air payload traffic arrives at the Master Station, the Master Station will establish an outgoing TCP connection to a remote server and transmit that data to the remote server. A use-case for this mode of operation is if you wish to have the protocol reliability of TCP, but do not wish to maintain active TCP sessions across your network. TCP Server/Client specific configuration options include: Local IP Port – The TCP port number that the server will listen for connections on. IPv4 Bind IP – If the Master Station is configured with multiple IP interfaces; you can specify that the IP Payload service only will listen for connections on one of the IP addresses of the system. This is useful in VLAN configurations where you wish to only make the IP Payload server available on a specific VLAN in the system. Server IP Address – The IP address of the server the Master Station is to connect to. Remote IP Port – The TCP port that the server is listening on. UDP When operating in UDP mode, the IP Payload service uses the connectionless UDP protocol. Since UDP is connectionless, there must be receiving sockets at each end of the connection to allow for bi-directional communications. In this mode, when an application has traffic to send out over the SD network, it will establish a UDP connection to the Master Station and transmit the payload data. When the Master Station receives over-the-air payload data from remote SD radios, the Master Station will establish a UDP MDS 05-6399A01, Rev. D MDS Master Station 57 connection to the application and transmit the payload data. These connections are not persistent, and as such must be established for each transmission. Unlike TCP, transmissions are not guaranteed when using the UDP protocol; however UDP has a far smaller network overhead than TCP, and as such will result in lower latency. UDP specific configuration options include: Local IP Port – The UDP port number that the server will listen for connections on. IPv4 Bind IP – If the Master Station is configured with multiple IP interfaces; you can specify that the IP Payload service only will listen for connections on one of the IP addresses of the system. This is useful in VLAN configurations where you wish to only make the IP Payload server available on a specific VLAN in the system. Server IP Address – The IP address of the server the Master Station is to connect to. Remote IP Port – The UDP port that the server is listening on. 5.6.5.1.7 Maintenance The maintenance sub-menu allows the operator to perform maintenance tasks on both the Master Station itself as well as the connected SD radios. 5.6.5.1.8 Alarm Configuration From this menu, you can control which of the various alarms that can be generated on the SD NIC will be propagated up to the platform manager for system logging. All alarms default to being enabled, and should remain enabled unless there is an explicit need to disable one. 5.6.5.1.9 RF Key Test Using the RF Key Test action, the active radio can be manually keyed (transmitter enabled) or de-keyed (transmitter disabled). This may be useful when diagnosing signal-strength on a remote receiver. 58 MDS Master Station MDS 05-6399A01, Rev. D 5.6.5.1.10 Spectrum Analyzer A unique feature of the transceiver is the ability to view the RF spectrum above and below the operating frequency using its built-in Spectrum Graph. Often, this can assist in diagnosing the cause of interference, or to view other signals near your operating frequency. To use the Spectrum Graph, you must first specify a center frequency and a scan width. The center frequency is the frequency that you wish the spectrum display to be centered on. The span frequency defines the width of the overall spectrum to be examined. Once the correct values have been entered, switch it on using the on/off switch. The graph will automatically refresh itself every 5 seconds. To stop scanning, turn the on/off switch off. 5.6.5.1.11 Force Alarm From the Force Alarm menu, you can force the SD radio interface cards to enter a test alarm state. To activate an alarm, select which radio slot to alarm, and click the Perform action button. An “Alarm Test” entry will be created in the Event Log, and the external alarm output status is changed. This can be useful when testing event logging and propagation across a network, or when testing equipment connected to the alarm output contacts on the Master Station. When enabled, the alarm will assert for 30 seconds, and then deactivate. If active, it can be manually deactivated prior to timeout by deselecting the slot number of the radio and clicking the Perform action button again. 5.6.5.1.12 Remote SD Firmware OTA Reprogramming Overview NOTE: This feature is for reprogramming SDx remote radios only. This will not reprogram other Master Stations on the network. The “Root” is the central location from which polling originates. Other locations in the network should be designated as “Nodes” which are the receiving stations. Over-the-air firmware upgrades should always be initiated from the Root. This ensures that all radios in the network will be properly updated MDS 05-6399A01, Rev. D MDS Master Station 59 The Master Station broadcasts a series of messages to one or more remote nodes to accomplish the reprogramming process. The “broadcast” method is used to program the greatest number of radios in the shortest amount of time; however, the Master Station remains unaware of the number or success of downstream radios participating in reprogramming. During reprogramming, the status of the reprogramming will be available on all the radios participating in the process. Because the initiator is “broadcast-only” this status can only indicate progress toward sending out of all of the messages. On the nodes, the progress toward completion of reception of reprogramming information is indicated. Receiving stations can automatically reboot to the new image after successful reprogramming. Alternatively, there is an OTA reboot command that can be broadcast from the Master Station to all receiving stations. This last option instructs the receivers to reboot to a specific firmware revision if available, and not already running at that revision. Reprogramming Parameters: Channel Usage – Set to either Intrusive or Passive as desired. Passive (Non-intrusive) operation “piggy-backs” reprogramming data onto normal payload data streams, thus allowing payload data to continue uninterrupted, but will be slower than intrusive operation. This mode requires payload data to be sent so that the reprogramming data can be carried. See Table 5-2 for reprogramming times. Intrusive operation means that the payload application data will be interrupted while programming data is sent over the air. This is the fastest method of programming radios over the air, but it comes at the cost of interruptions in the primary use of the radio network. For best results, data polling should be stopped during Intrusive Reprogramming. See Table 5-3 for reprogramming times. Block Size – Sets the overall block size (in bytes) of each data packet. Default setting is 512. Auto-Reboot – When enabled, the remote radios will automatically reboot after a firmware image upgrade. If disabled, the newly loaded image will not become valid until the remote radio is rebooted manually. Packet Size – Specifies the size of the reprogramming data packets. Default size is 40. Retry Count – Specifies the number of times each transmission is repeated. Default setting is 3. Decreasing this value will decrease reprogramming times, but increase the chance of a remote radio not properly receiving a packet. Download Delay – Introduce a time delay before reprogramming begins. Typically, it is set to Short, but may be increased incrementally by selecting one of the extended delay times from the drop-down box (Short, Medium, Long, None) 60 MDS Master Station MDS 05-6399A01, Rev. D Table 5-2. Approximate Reprogramming Times - Passive Mode Modem Speed (bps) 4800 9600 19200 Approximate Time Required 6 hours 1 hour, 30 minutes 1 hour, 30 minutes Radio assumptions: Signal strength -85 dBm or stronger, Packet Size: 40, Block Size: 512, Retry: 3, Download Delay: Short Polling assumptions: Serial polling with 1-second poll time, sending random data at 50-100 bytes. Slower polling times will significantly increase completion time. Table 5-3. Approximate Reprogramming Times - Intrusive Mode Modem Speed (bps) 4800 9600 19200 Approximate Time Required 1 hour, 30 minutes 30-45 minutes 20-25 minutes Radio assumptions: Signal strength -85 dBm or stronger, Packet Size: 40, Block Size: 512, Retry: 3, Download Delay: Short Polling assumptions: Polling should be temporarily suspended while OTA reprogramming is active. Start Reprogramming When ready to reprogram the SD firmware, click the Start Reprogramming action. Protocol – There are many file transfer protocols supported, select TFTP, SFTP, FTP or HTTP. Address (All) – Use this field to enter a valid IP address for the host computer (where file to be transferred resides). For HTTP, this should be a valid URL (e.g. http://192.168.1.1/file.mpk) File Path (TFTP/SFTP/FTP) – This field is used to enter the exact name of the file and path to be imported. Block Size (TFTP) – The TFTP block size to use when transferring the file. Default is 1024. Port (TFTP) – The TCP port that the TFTP server is operating on. User Name (SFTP/FTP) – The user to connect to the SFTP/FTP server as. Password (SFTP/FTP) – The password for the SFTP/FTP server. Control Port (SFTP/FTP) – The TCP port that the SFTP/FTP server is operating on. Default is 22 for SFTP and 21 for FTP. Data Port (FTP) – The TCP port that the FTP server uses for data connections. Default is 20. MDS 05-6399A01, Rev. D MDS Master Station 61 Timeout (All) – Determines the amount of time (in seconds) that the radio should wait for server to respond. The default setting is 30 seconds and will not normally require any change. When the above fields have been set and you are ready to load a new file, click the Begin Reprogramming button to begin reprogramming. To view the current status of the remote reprogramming operation, navigate to the sdms interface status page. Cancel Reprogramming During the reprogramming operation the user has the ability to cancel reprogramming at any time either on the Master Station, which will affect all radios, or on individual receiving stations. Note that cancelling reprogramming at the Master Station results in all radios in the network having only one (instead of two) applications programmed in their image banks. That is, the “inactive” image (which was only partially upgraded) will be corrupt and unusable until reprogrammed at a later time. 5.6.5.1.13 Perform Failover If the Master Station is equipped with redundant SD radios, the active radio can be manually toggled by selecting the “Perform” action. NOTE: The manual toggle-switch on the alarm/relay board must be in the ‘Automatic’ position for this operation to succeed. The toggle-switch will override all software-based control of which radio is active. 5.6.5.1.14 Remote Management Command The Master Station has the ability to broadcast management commands to remote radios in the network. These commands are sent to all connected remote radios, and hence should only be used for making network-wide changes. The following action can be specified: Reboot – All remote radios will reboot to the currently active firmware image. Set Radio Mode – Change the radio mode of remote radios (x710/transparent/packet/packet-with-MAC) Set Frequencies – Set the receive and transmit frequencies of remote radios. Set Modem Type – Change the configured modem of remote radios. Set System ID – Change the configured system ID of the remote radios. Enable Encryption – Enable or disable OTA encryption on remote radios. Set Payload Encryption Phrase – Change the payload encryption phrase on remote radios. Set Dlink Encryption Phrase – Change the Dlink encryption phrase on remote radios. (Only used in transparent mode) Repeater Network Change – Change remote parameters that may need to be configured when running in a network which uses a MDS Master Station as a repeater. NOTE: It is important to note that with the exception of the reboot command, these actions will cause permanent loss in connectivity to the Master Station until the corresponding configuration changes are made to the Master Station itself. 62 MDS Master Station MDS 05-6399A01, Rev. D Monitoring Monitoring of the current status of the SD interfaces in the Master Station is performed in a separate location in the web interface than configuration. To view the current status of the SD interfaces, perform the following steps: 1 Click on the “Interfaces” link on the left-hand navigation menu: In the Interfaces Status table, click on the “sdms” entry in the “Name” column. 5.6.5.1.15 SD Status The SD Status page is split into two sections. The upper section shows the RF performance values of the currently active SD NIC. The bottom section shows general information about all detected SD NICs in the chassis. Active NIC – Shows which SD NIC in the system is currently designated as active. Measured RF Power – The measured power currently being generated by the active SD NIC. Signal to Noise – The measured SNR on the active SD NIC. RSSI – The measured receive signal strength on the active SD NIC. MDS 05-6399A01, Rev. D MDS Master Station 63 The NIC Status table is composed of the following columns: Chassis Slot – The slot in which the SD NIC was discovered. Board Temperature – The current temperature in degrees C as measured on the surface of the SD NIC. PA Temperature – The current temperature in degrees C of the power amplifier on the SD NIC. Power Draw – The current power draw of the power amplifier in Amperes. Reprogramming State Once a remote reprogramming operation has begun, you can view the current status in the Reprogramming State section of the web page. This information will update upon a page refresh. 64 MDS Master Station MDS 05-6399A01, Rev. D 6 MASTER STATION MODULES The available modules are listed below and described in the following sections. To aid identification, most modules have their 4-digit base part number printed on the faceplate. These are the 4 numeric digits following 03- prefix. Table 6-1. Available Modules 100-220V AC Power Supply Module 100-220 Vac, 50/60 Hz. 120W Max AC Power Supply Module. Spare power supply can be used in either of two power supply slots of the MDS Master Station. 03-6755A02 +/- 12-36 V DC Power Supply Module +/- 12-36 Vdc. 10 A Max. DC Power Supply Module. Spare power supply can be used in either of two power supply slots of the MDS Master Station. 03-6843A01 +/- 36-75 V DC Power Supply Module +/- 36-75 Vdc. 3.5 A Max DC Power Supply Module. Spare power supply can be used in either of two power supply slots of the MDS Master Station. 03-6844A01 +/- 75-140 V DC Power Supply Module +/- 75-140 Vdc. 2 A Max DC Power Supply Module. Spare power supply can be used in either of two power supply slots of the MDS Master Station. 03-6845A01 Platform Manager Module Provides management and data interface functions. 03-6834A01A SDM9 C-Band Module Full duplex radio module. 928-960MHz FCC Part 24, 101 03-6846A01 Redundant Alarm/Relay Module Active radio relay and alarm/audio interface. 03-6847A01 None-Redundant Alarm Module Non-redundant—Alarm and audio interface. 03-6848A01 Duplexers Spare duplexer in tray wired for MDS Master Station. 9 MHz (932.0-932.5) / (941.0-941.5), COMBINED OUT 24 MHz (928.0-929.0) / (952.0-953.0), COMBINED OUT 31 MHz (928.0-929.0) / (959.0-960.0), COMBINED OUT 9 MHz (932.0-932.5) / (941.0-941.5), RX OUT, RX IN, COMBINED OUT 24 MHz (928.0-929.0) / (952.0-953.0), RX OUT, RX IN, COMBINED OUT 31 MHz (928.0-929.0) / (959.0-960.0), RX OUT, RX IN, COMBINED OUT 03-6837D9B1 03-6837D9C1 03-6837D9D1 03-6837D9B3 03-6837D9C3 03-6837D9D3 6.1 AC Power Supply Module Figure 6-1 AC Power Supply Module (Part No. 03-6755A02: 110/220 VAC) MDS 05-6399A01, Rev. D MDS Master Station 65 Table 6-2 6755 AC Power Supply Module Specifications Supply Type SMPS AC to DC Input Voltage Range 100-264VAC Output 24VDC, 4.0A Line Frequency 50-60Hz Power Consumption 120W, Maximum Protection Integrated thermal protection, short circuit protection, internal non-serviceable fuse Ambient Temperature range Full capacity from -30C to +60C. CSA certified operating range -30C to +39C. NOTE: Master station power supply modules are field replaceable units that can be removed from an operating system so long as the input power source to the module being replaced has been disconnected. Refer to 7.4 Replacing Modules for information on removal and installation. NOTE: When installing AC Power Supply modules, torque thumbscrews to 10 in-lbs to insure optimum heat transfer through thermal contact connector on the rear of the unit. 6.2 DC Power Supply Module Figure 6-2. DC Power Supply Module Including: 66 03-6843A01: +/- 12-36 Vdc 03-6844A01: +/- 36-75 Vdc 03-6845A01: +/- 125 Vdc MDS Master Station MDS 05-6399A01, Rev. D Table 6-3 DC Power Supply Module (6843, 6844, 6845) Specifications: Supply Type SMPS DC to DC Input Voltage Range +/-36-75VDC, input is isolated from ground +/-12-36VDC, input is isolated from ground +/-75-140VDC, input is isolated from ground Output 24VDC, 4.0A Line Frequency DC Input only Power Consumption 120W, Maximum Protection Integrated thermal protection, short circuit protection, internal fuse Ambient Temperature range Full capacity from -30C to +60C CSA Certified operating range -30 to +50C NOTE: Master station power supply modules are field replaceable units that can be removed from an operating system so long as the input power source to the module being replaced has been disconnected. Refer to 7.4 Replacing Modules for information on removal and installation. NOTE: When installing DC Power Supply modules, torque thumbscrews to 10 in-lbs to insure optimum heat transfer through thermal contact connector on the rear of the unit. NOTE: DC power supply modules are available for several different input ranges. These modules have interchangeable connectors. Make sure the supply is within the rating for the module installed. 6.3 Platform Manager Module Figure 6-3 Platform Manager Module (Part Numbers 03-6834Axx) The Platform Manager module is an orbit based management processor that provides Ethernet and serial connectivity to radio cards connected on the Master Station backplane. This module features a 10-port Ethernet switch and USB hub for backplane connectivity to a number of radio modules. NOTE: The Platform Manager module does not support hot swappable field replacement; power must be removed from the system before removal or installation of this device. Refer to 7.4 Replacing Modules for information on removal and installation. MDS 05-6399A01, Rev. D MDS Master Station 67 The Platform manager is available with and without GPS for time of day and synchronization purposes for future radio module offerings. When ordered with WiFi, the Platform Manager module may be configured using a tablet, smartphone, or other WiFi enabled web device. The Interfaces on the front panel of the Platform Manager are described below. Note that the small connector on the bottom right, just above the part number, is currently unused. 6.3.1 Platform Manager LED Indicators The Platform Manager has BLUE LEDs to indicate Platform Manager power on, system initialization, and Master Station alarm status. The behavior of these LEDs is described below. Table 6-4. Platform Manager LEDs LED Name Behavior Meaning PWR BLUE FLASHING Power Applied System Initialization ALARM BLUE FLASHING BLUE OFF Pre-boot Validation or System Initialization Master Station Alarm No Alarm 6.3.2 Ethernet Interfaces The Ethernet interfaces have built-in MDIX (auto-sensing) capability, allowing either a straight-through or crossover cable to be used. 87654321 Figure 6-4 Ethernet Port (RJ-45) Pinout (As viewed from the outside) Table 6-5 Ethernet Interface Pin Descriptions 68 Pin Functions Ref. Transmit Data (TX) High Transmit Data (TX) Low Receive Data (RX) High Unused Unused Receive Data (RX) Unused Unused MDS Master Station Low MDS 05-6399A01, Rev. D 6.3.3 COM1 Interface COM1 supports the RS-232 serial data format at serial data rates of 300, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 bps (asynchronous only). Figure 6-5 COM1 Connector (RJ-45) As viewed from outside the unit NOTE: COM1 is hard-wired as a DCE device. Table 6-6. COM1 Pin Descriptions Pin Number Radio Input/ Output OUT DSR (Data Set Ready) OUT DCD (Data Carrier Detect/Link)—A high indicates signal received. IN DTR (Data Terminal Ready) -- Ground—Connects to ground (negative supply potential) on chassis. OUT Pin Description RXD (Received Data)—Supplies received data to the connected device. Ground—Connects to ground (negative supply potential) on chassis. IN OUT IN TXD (Transmitted Data)—Accepts TX data from the connected device. CTS (Clear-to-Send)—Can be used for flow control or as an output to key another connected radio. RTS (Request-to-Send)—Can be used for flow control or to key the transmitter. 6.3.4 COM2 Interface The COM2 port supports the RS-232 or RS-485 serial data format at serial data rates of 300, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 bps (asynchronous only). Pin Descriptions—RS-232 and RS-485 Pin descriptions for the COM2 data port in RS-232 mode and RS-485 modes are provided below. NOTE: In addition to RS-485 mode, the radio is capable of operating in RS-422 mode. Configure the port for RS-485 but follow the RS-422 wiring arrangements shown in below MDS 05-6399A01, Rev. D MDS Master Station 69 under COM2 RS-485 and RS-422 Wiring Arrangement. Figure 6-6. COM2 Connector (RJ-45) As viewed from outside the radio NOTE: COM2 is hard-wired as a DCE device. Table 6-7. COM2 Pin Descriptions—Radio in RS-232 Mode Pin Number 70 Radio Input/ Output Pin Description -- Reserved—Do not connect -- Reserved—Do not connect -- Reserved—Do not connect Ground—Connects to ground (negative supply potential) on the radio’s PC board. OUT RXD (Received Data)—Supplies received data to the connected device. IN TXD (Transmitted Data)—Accepts TX data from the connected device. OUT IN CTS (Clear-to-Send) RTS (Request-to-Send) MDS Master Station MDS 05-6399A01, Rev. D Table 6-8 COM2 Pin Descriptions—Radio in RS-485 Mode Pin Input/ Number Output Pin Description -- Reserved—Do not connect -- Reserved—Do not connect -- Reserved—Do not connect Ground—Connects to ground (negative supply potential) on the radio’s PC board. IN OUT IN OUT TXD+/TXB (Transmitted Data +)— Non-inverting receiver input RXD+/RXB (Received Data +)—Non-inverting driver output. TXD-/TXA (Transmitted Data -)— Inverting receiver input RXD-/RXA (Received Data -)— Inverting driver output. COM2 RS-485 and RS-422 Wiring Arrangement • RXD+ / RXB and RXD– / RXA are data received by the radio and transmitted • RXD+ / RXB is positive with respect to RXD– / RXA when the line input is a “0” • TXD+ / TXB and TXD– / TXA are data sent to the radio to be transmitted • TXD+ / TXB is positive with respect to the TXD– / TXA when the line output is a “0” Table 6-9 EIA-422 4-Wire Connections External DB-9 TXDRXDRXD+ TXD+ COM2 TXDRXDRXD+ TRD+ Table 6-10 EIA-485 2-Wire Connections External DB-9 TXDRXDRXD+ TXD+ COM2 RXD-/TXDRXD+/TXD+ 6.3.5 Mini USB Interface The USB Interface follows standard Mini-USB wiring and protocol. This interface can be used to access a command line user interface when connected to a computer USB port and the GE provided driver is installed. Refer to 3.6.3 Mini USB for more information. 6.3.6 Wifi Antenna Interface (Optional) Integrated Wifi is a future option. MDS 05-6399A01, Rev. D MDS Master Station 71 6.3.7 GPS Antenna Interface (Optional) Integrated GPS is a future option. 6.4 SD Master Radio Modules Figure 6-7. SD Radio Module (Part No. 03-6846Axx—SDM9) The SD Master Radio Modules are field replaceable, hot swappable, full duplex radios offering narrowband communications. Current offerings include variants that span 800-960MHz. NOTE: Master station Radio modules are field replaceable and hot swappable. Refer to 7.4 Replacing Modules for information on removal and installation. NOTE: When installing Radio Modules, torque thumbscrews to 10 in-lbs to insure optimum heat transfer through thermal contact connector on the rear of the unit. 6.4.1 SD Master Radio Module LED Indicators The SD Radio Modules have bi-color green/red LEDs to indicate power, alarm, and active/standby status as shown in the table below. Blue LEDs to indicate receiver transmit and receive are also provided. Table 6-11. SD Radio Module LEDs LED Name Behavior Meaning PWR/ALARM GREEN FLASHING RED FLASHING GREEN Alternating with ACTIVE Power applied Alarmed radio Radio power-up Firmware is updating ACTIVE GREEN OFF Alternating with PWR Active Standby Firmware is updating TX BLUE Transmitting RX BLUE Receiving 6.4.2 SD Master Radio Module RF Interface SD Radio Modules include keyed RF Connectors for front connection to either an Alarm/Relay Module, if used in a redundant system, or to the front of the duplexer tray if used in a non-redundant system. Different cables are used in each case. Systems assembled by the factory come pre-wired using the 72 MDS Master Station MDS 05-6399A01, Rev. D appropriate cabling. If replacing a module, use the cables provided with the original system. For more information refer to the appropriate section below for the specific Radio Module 6.4.3 SDM9 Radio Module – 900MHz The SDM9 is an SD Master Radio Module with several variants to accommodate different frequency bands. Current offering is the SDM9C which supports 928-960MHz. Refer to the table below for detailed information about this transceiver. Table 6-12 6846 SDM9 Radio Module Specifications 820-870MHz (Pending) Frequency Band 880-915MHz (Pending) 928-960MHz (SDM9C) Duplex Modes Full Half Duplex, Switched Carrier Half Duplex, Single Carrier (Simplex) Half Duplex modes may operate using software enabled integrated T/R switch for installations that do not require a duplexer. Transmit Power +40dBm, Maximum. Software programmable from _+30 to +40dBm in 1dB steps. Receive Noise Figure <6dB Adjacent Channel Rejection 60dB typical (EN300-113) Power Consumption 60W, Max, at full duplex with continuous transmit, +40dBm Antenna Connector Dual FAKRA-SMB 6.4.4 SDM4 Radio Module - 400 MHz (Part No. 03-68xx—SDM4, Future Availability) The SDM4 is an SD Radio Module with variants that span 300-512MHz. Table 6-13 SDM4 Radio Module Specifications 300-350MHz (Pending) 350-400MHz (Pending) 400-450MHz (SDM4B) 450-512MHz (SDM4C) Duplex Modes Full Half Duplex, Switched Carrier Half Duplex, Single Carrier (Simplex) Half Duplex modes may operate using software enabled integrated T/R switch for installations that do not require a duplexer. Transmit Power +41.1dBm, Maximum. Software programmable from _+30 to +41dBm in 1dB steps. Receive Noise Figure <6dB with AGC at maximum gain Adjacent Channel Rejection 60dB, minimum (EN300-113) Power Consumption 60W, Max, at full duplex with continuous transmit, +40dBm Antenna Connector Dual FAKRA-SMB Frequency Band MDS 05-6399A01, Rev. D MDS Master Station 73 6.5 Alarm and Alarm/Relay Modules Figure 6-8 Alarm/Relay Module (Part No. 03-6847Axx; 03-6848Axx) There are 2 versions of the Alarm Module depending on whether the system is redundant or non-redundant. The module pictured above is for redundant systems. Table 6-14 Alarm Modules Part Description System Interfaces and Indicators Number 03-6847Axx Alarm/Relay Redundant RX/TX RF Connection for Radio A, Radio B, Module and OUT. Relay to switch RF OUT based on active A or B. Toggle Switch to select active A/B or Auto Alarm and Active LEDs Alarm/Audio Connector 03-6848Axx Alarm Non-Redundant Does not include RF Connections Module Does not include Relay Does not include Toggle Switch Alarm and Active LEDs Both versions of this module provide user connections for external alarm dry contacts and four wire audio. NOTE: The Alarm or Alarm/Relay module does not support hot swappable field replacement; power must be removed from the system before removal or installation of this device. Refer to 7.4 Replacing Modules for information on removal and installation. 6.5.1 Alarm Module LEDs The Alarm Module includes LEDs to indicate the active Radio Module (A or B) as well as the presence of a Major or Minor Alarm. 74 MDS Master Station MDS 05-6399A01, Rev. D Table 6-15. Alarm Module LEDs LED Name Behavior Meaning ALARM MAJ. RED On—Major Alarm (Master Station) ALARM MIN. RED On—Minor Alarm (Master Station) ACT A BLUE On—Radio A Active Off—Radio A Standby ACT B BLUE On—Radio B Active Off—Radio B Standby 6.5.2 Alarm/Audio Interface The ALARM/AUDIO Interface on the Alarm/Relay module provides audio signaling and alarm outputs as shown below. AUDIO: 4-wire audio circuits are connected to pins 1 through 4 as shown in Figure 9. Terminals 1 and 2 are for transmit audio input with a nominal 600 impedance. Terminals 3 and 4 provide a receive audio output with a nominal 600 impedance. Pins 5 connects to an external keying source. Shorting pins 5 to pin 7 can key the radio when PTT LOW is configured in software. When PTT is configured high in software, pulling PTT to 3.3V keys the radio. The interface is compatible with an external VOX adapter even though this product features an integrated VOX circuit with digital threshold control. For applications using the external VOX adapter, 12VDC on pin 6 can be used to power the external module. ALARMS: Terminals 8 and 9 provide solid state relay contacts that close when a minor alarm is detected. Terminals 10 and 11 provide relay contacts that close when a major alarm is detected. You can redefine these relay contacts using the radio’s software (switched from minor to major alarm outputs, or vice versa). The contacts are rated for non-inductive loads up to a maximum 60 Volts (AC or DC) at 1 A. Analog RSSI: When enabled in software, an RSSI voltage of 0 to 3V corresponding to -120 to -70dBm is present on this line. +12v PTT Rx Audio Rx Audio + Tx Audio Tx Audio + 12 11 10 9 8 7 Analog RSSI Major Alarm Major Alarm + Minor Alarm Minor Alarm + Ground Figure 6-9: Alarm/Audio Connections (As viewed from outside the radio) MDS 05-6399A01, Rev. D MDS Master Station 75 6.5.3 Alarm/Relay Toggle Switch (6847 Only) For redundant units, the Alarm/Relay module includes a manual override toggle switch, which can be set into one of three positions to associate it with a particular radio. The toggle switch is locking, and must be pulled out to change positions. Switch functions are as follows: Up—Radio A Down— Radio B Center—Automatic. When the switch is set to Automatic, the active radio is determined by radio module presence and alarm status. NOTE: If only one radio module is installed (A or B) it is recommended that the switch be set to A or B, as appropriate. The non-redundant version of the Alarm Module does not include the Toggle Switch. 6.5.4 Alarm/Relay RF Connections (6847 Only) For redundant systems, the Alarm/Relay module includes a RF Connections for both the A and B Radio Module, and RF OUT. These are all Dual FAKRA-SMB connectors. RF OUT is switched between Radio A and Radio B depending on the currently active radio. RF OUT is normally cabled to the Duplexer tray faceplate, even on systems that do not include a duplexer. Redundant systems come from the factory already properly cabled between the Radio Modules, Alarm/Relay Module and Duplexer tray faceplate. Connectors are keyed to ensure proper orientation. Non-redundant systems using the 6848 Alarm Module do not include RF Connections. 6.6 Duplexer Tray Current Master Station offerings always include a Duplexer tray whether or not an internal duplexer is included. This allows consistent cabling from either the Radio Module (non-redundant systems) or the Alarm/Relay Module (redundant systems) to the faceplate of the Duplexer tray. Wiring internal to the Duplexer Tray routes RF Signals to the antenna connections on the back of the Master Station as appropriate to the order configuration. RF Connection to the front of the duplexer tray depends upon order configuration and frequency plan. Table 6-16. Cabling to the Duplexer Tray Faceplate Duplexer Option Internal Frequency Plan TX > RX Internal TX < RX Simplex TX > RX TX = RX TX < RX TX > RX TX < RX External 76 Cable From - To TX - HIGH RX - LOW TX - LOW RX - HIGH TX - HIGH RX - LOW Antenna Connection on Back COMBINED OUT Cable by Frequency Plan to High/Low COMBINED OUT Cable by Frequency Plan to High/Low TX RX Software configurable single or dual antenna port. TX - HIGH RX - LOW TX RX Wire TX to High always, independent of Frequencies MDS Master Station Comment MDS 05-6399A01, Rev. D NOTE: Older versions of the Duplexer Tray faceplate read TX instead of High and RX instead of Low. In this case, for configurations with internal duplexer in which the TX frequency is lower than the RX frequency, swap the cables on the Duplexer Tray such that TX is cabled to the port labelled RX and RX is cabled to the port labelled TX. MDS 05-6399A01, Rev. D MDS Master Station 77 7 TROUBLESHOOTING If trouble occurs with the unit, verify that it meets the basic requirements listed below. These items should be checked prior to starting any detailed troubleshooting or calling for assistance. All units must have: • Adequate and stable primary power • Secure cable and wiring connections • Proper configuration for the application Most radio system problems are due to the failure of components outside of the transceiver—such as a poor or broken feed line or antenna connection. This section will help you determine whether the problem is outside or inside the radio and, if in the radio, how to restore operation as quickly as possible. GE MDS does not recommend component-level repairs in the field. However, you can replace the radio’s major assemblies without using tools or test equipment. Section 7.4 Replacing Modules covers this in detail. NOTE: Before starting any detailed troubleshooting, check the basic requirements at both ends of the link: primary power, secure cable connections, and proper antenna heading. In many cases, one of these causes poor operation or a complete loss of link service. 7.1 Interpreting Module LEDs The LEDs on the front of installed modules provide useful information when troubleshooting. Refer to Section 6 Master Station Modules for detailed descriptions for module LEDs. Power and alarm indicators are provided on Platform Manager (6.3.1), Radio (6.4.1), and Alarm/Relay modules (6.5.1). Radio Modules also have TX/RX LEDs to show wireless activity. 7.1.1 Normal Operation During normal, operation, there should not be any Red LEDs illuminated. All illuminated LEDs should be BLUE or GREEN. 78 MDS Master Station MDS 05-6399A01, Rev. D Platform Manager Active Radio Module Standby Radio Module (if present) Alarm Module Table 7-1. Status LEDs – Normal Operation PWR BLUE ALARM OFF ETH1/ETH2 Flashing with Ethernet traffic PWR/ALARM GREEN ACTIVE GREEN TX Flashing BLUE when transmitting RX Flashing BLUE when receiving GREEN PWR/ALARM OFF ACTIVE OFF TX OFF RX ALARM MAJ. OFF ALARM MIN. OFF ACT A & ACT B One BLUE, one OFF 7.1.2 Exception and Alarm States The first indication of a problem is usually an illuminated ALARM LED on one or more of the modules. The first place to look is the Alarm or Alarm/Relay module. If the PWR/Alarm LED is RED Module Table 7-2. Status LEDs – Exception and Alarm States LED Behavior Meaning Troubleshooting Action Platform Manager PWR Flashing (BLUE) Booting / System Initialization Wait several minutes for system to boot. Platform Manager ALARM Flashing (BLUE) Master Station Alarm Use Device Manager to determine Alarm Radio Module PWR/ALARM Flashing GREEN Radio power up Wait several seconds for radio to boot. Radio Module PWR/ALARM & ACTIVE Alternating Radio Firmware update Wait several minutes for firmware upgrade to complete. Radio Module PWR/ALARM Flashing RED Radio Alarmed Use Device Manager to determine Alarm Radio Module(s) ACTIVE Both/Only Modules OFF No active radio in the system (Alarm/Relay Module may still indicates Active A or B) Select Radio with A/B Toggle Switch. Return to Auto (Redundant System) System ERROR both radios active (Alarm/Relay Module may still show only one active) Select Radio with A/B Toggle Switch. Return to Auto Master Station Major or Minor Alarm. Use Device Manager to determine Alarm Both Radio Modules ACTIVE Both Modules GREEN (Redundant Only) Alarm Module ALARM MAJ. ALARM MIN. MDS 05-6399A01, Rev. D RED MDS Master Station Remove and re-seat radio module. Remove and re-seat one or both radio modules. 79 7.2 Redundant Units The active radio can be identified by the corresponding LED on the alarm/relay module as well as the active LED on the radio module. The active unit is normally selected automatically. For troubleshooting, the toggle switch can be used to manually set the active radio. Alternatively, the switch can remain in the automatic position, and the active radio can be selected via the SD Manager UI. 7.3 Technical Assistance Factory technical assistance is available by contacting GE MDS during business hours (8:30 AM to 6:00 PM Eastern Time). For telephone assistance, call (585) 241-5510, or visit our website at www.gemds.com for additional contact options. 7.4 Replacing Modules Component-level repair of a transceiver board in the field is not recommended due to the complex nature of the circuitry and the use of surface-mount technology throughout the radio. You should return malfunctioning assemblies to the factory (or authorized service center) for repair or replacement. One approach to field-level servicing is to have spare modules available. Slide in modules are easily field replaceable, including Power Supply, Radio, Platform Manger, and Alarm/Relay Modules. Internal Duplexers can also be replaced in the field. In this way, you can quickly remove and replace a defective assembly with a working assembly. The following instructions describe the removal and installation of these assemblies. NOTE: When installing Power Supply or Radio Modules, torque thumbscrews to 10 in-lbs to insure optimum heat transfer through thermal contact connector on the rear of the unit. 7.4.1 Power Supply Modules The two left-most card-slots on the MDS Master Station are dedicated to Power Supply Modules. To remove either of these assemblies, first disconnect the power supply cable. Loosen the two thumbscrews on the front of the module, then slide the module straight out. A Power Supply Module can be installed in either of the left-most slots on the Master Station. It will not engage if an attempt is made to install into any other slot in the chassis. To install, align the Module with the card guides and slide into the chassis until it engages with the backplane connectors. Push firmly on the faceplate of the module to ensure a good connection and hand-tighten the thumb screws. The thumb screws should be further tightened to 10 in-lbs to ensure optimum heat transfer through thermal contact connector on the rear of the unit. Connect the power cable first making certain that the supply is within the rating for the power supply module you have installed. 80 6755 100-220 AC Power Supply Module 100-220 Vac, 50/60 Hz. 120W Max AC Power Supply Module. 6843 +/- 12-36 VDC Power Supply Module +/- 12-36 Vdc. 10 A Max. DC Power Supply Module. 6844 +/- 36-75 VDC Power Supply Module +/- 36-75 Vdc. 3.5 A Max DC Power Supply Module. 6845 +/- 75-140 VDC Power Supply Module +/- 75-140 Vdc. 2 A Max DC Power Supply Module. MDS Master Station MDS 05-6399A01, Rev. D NOTE: DC power supply modules are available for several different input ranges. These modules have interchangeable connectors. Make sure the supply is within the rating for the module installed. On a redundant unit equipped with two power supplies, a supply can be removed, and a new supply can be installed, while the unit is powered and operational. Do not remove power supplies whose power source is still connected and active. 7.4.2 Peripheral Modules – including Platform Manager, Radio, Alarm, and Alarm Relay Modules. Peripheral slots on the Master Station include all slots between the power supply modules (on the left) and the duplexer tray (on the right). On an MDS Master Station, the peripheral slots are populated with the following modules, from left to right: Platform Manager, Radio Module, a second Radio Module if redundant, and an Alarm Module or Alarm/Relay Module if redundant. To remove peripheral modules, first disconnect cables attached to the faceplate of the module you are removing. Label connections if necessary to remember how connections are made. Loosen the two thumbscrews on the front of the module, then slide the module straight out, moving other cables out of the way as necessary. To install a peripheral module, align the module with the card guides and slide into the chassis until it engages with the backplane. Push firmly on the faceplate of the module to ensure a good connection and hand-tighten the thumb screws. The thumb screws can be further tightened with a screwdriver. Radio Modules should be tightened to 10 in-lbs to ensure optimum heat transfer through thermal contact connector on the rear of the unit. Reconnect faceplate cabling connections to other modules as necessary. 7.4.3 Hot Swap Redundant Modules On a redundant unit equipped with two Power Supplies and two Radio Modules, these modules can be removed and/or installed while the unit is powered and operational. Replacing a Power Supply does require first removing the supply input for the module, but the alternate Power Supply can remain powered. The unit will continue to operate using a single power supply. When removing a Radio Module on a redundant unit, we recommend changing the selector switch on the Alarm/Relay Module to lock the active radio to A or B as appropriate before removing the other Radio Module. This should be done even if the desired radio is already active. The manual override toggle switch is locking, and must be pulled out to change positions. Switch functions are as follows: Up—Radio A; Down— Radio B; Center—Automatic. Once a new Radio Module is installed, the Select Switch should be returned to the Center (Automatic) position for redundant operation. 7.4.4 Internal Duplexer Tray The duplexer tray can be removed by first removing two screws on the top of the chassis holding the tray in place. Save these screws. Disconnect all cabling to both the faceplate of the duplexer and on the back of the unit. Once cabling and screws have been removed, push on the connectors on the back of the unit to free the tray from the chassis and then slide out the front. To install a new tray, slide the tray in allowing the connectors to push through the back of the chassis. Use the same screws to secure the front of the tray to the chassis and then reconnect cabling being careful to connect TX and RX cables from the Alarm Module to the correct faceplate connections on the Duplexer Tray. MDS 05-6399A01, Rev. D MDS Master Station 81 MDS SDM4—400 MHz Notch-Type Duplexers You can generally change the radio’s transmit frequency up to 100 kHz without re-tuning the duplexer. The duplexers shown in Figure 7-1. 400 MHz Notch Duplexer can be aligned in the field by experienced technicians using high-quality test equipment. For assistance, contact GE MDS Technical Support for additional details about tuning. Figure 7-1. 400 MHz Notch Duplexer (Adjustment generally not required for transmit changes up to 100 kHz) POSSIBLE EQUIPMENT DAMAGE Duplexer alignment is a sophisticated procedure and a duplexer can be easily damaged if not handled carefully. It is highly recommended that you return duplexers needing realignment to GE MDS, or the original duplexer manufacturer, for alignment. In some cases, it may be more economical to replace the unit than to have it realigned. MDS SDM9—Bandpass-Type Duplexers These duplexers (Figure 7-2. 900 MHz Bandpass Duplexer ) typically allow the transmitter frequency to change up to 500 kHz without undesired results. Since this type of duplexer cannot be re-aligned in the field, we recommend contacting the GE MDS Technical Support Department if you suspect a duplexer problem or need one for a different frequency. Figure 7-2. 900 MHz Bandpass Duplexer (Adjustment generally not required for transmit changes up to 500 kHz) 82 MDS Master Station MDS 05-6399A01, Rev. D 7.5 Testing and Removing an Internal Duplexer Testing If you suspect that the internal duplexer is not functioning properly, perform the following steps to determine if requires replacement: 127. Measure the RF power out of the antenna jack. If the power registers approximately +37 dBm (5 watts), the internal duplexer is probably functioning correctly (see Table 8-1 dBm–Volts–Watts Conversion Chart for dBm-volts-watts conversion chart). If the power registers significantly less than +37 dBm, proceed with Step 2. 2. Locate the TX SMA connection on the front of the duplexer tray. 3. Using an adapter, connect the RF power meter to the SMA Cable on the front of the unit • If the power registers +39 dBm, the radio board is functioning correctly. • If the power registers less than +39 dBm, proceed with Step 4. 4. Use the front panel to switch to the alternate transmitter and again measure the RF power output. • If the alternate transmitter registers +39 dBm, the internal duplexer probably needs replacing. 5. Before replacing the duplexer, verify that the highest or lowest frequencies marked on the duplexer are the same as radio’s transmit and receive frequencies or within the nominal operating range: 100 kHz for 400 MHz radios, and 500 kHz for 900 MHz radios. Removing the Internal Duplexer To remove the internal duplexer, follow these steps: 1. Disconnect the antenna cables from the back of the chassis. MDS 05-6399A01, Rev. D MDS Master Station 83 Internal Duplexer Cabling: A number of different duplexers can be installed in the radio. While the physical appearance of the duplexer may vary slightly, its operation and removal remain the same. 2. Disconnect the SMA cables from the front of the duplexer tray 2. Remove the two screws on the top of the unit that secure the duplexer tray into the front of the chassis. 3. Carefully slide the duplexer tray out the front of the chassis by applying pressure to the antenna N-connectors on the rear of the unit. 84 MDS Master Station MDS 05-6399A01, Rev. D 4. Remove four screws to remove the duplexer assembly from the tray Use care when removing the duplexer. Physical damage may cause detuning. MDS 05-6399A01, Rev. D MDS Master Station 85 POSSIBLE EQUIPMENT DAMAGE Figure 7-3. Internal Duplexer Removal 86 MDS Master Station MDS 05-6399A01, Rev. D 8 TECHNICAL REFERENCE DATA 8.1 RF Propagation Planning Establishing a reliable point-to-point radio link requires system planning and design. You should have an understanding of the physical parameters affecting propagation. The following material discusses these factors and will assist you in designing a dependable transmission path for your radio link. NOTE: This section is intended for use as a guideline when planning transmission paths. It does not consider all of the local conditions that may be present, nor does it guarantee that adequate signal strength will be obtained in a given system. There is no substitute for an on-the-air test to verify the predicted path results, and to check the overall operation of the radio system. To ensure a highly reliable path, a line of sight between both ends of the link is desirable. For short paths (up to 5 kilometers/3.1 miles), some obstructions might be acceptable, but the performance of a blocked path is always less predictable than a clear path. 8.1.1 Fresnel Zone Clearance As the distance spanned by a link gets longer, it is necessary to have more than just a grazing path between the two ends; the path must clear the ground or other obstacles by some percentage of a Fresnel zone. The Fresnel zone corresponds to the width or girth of the radio signal. There are first, second, and third Fresnel zones, but the first zone is the only one that has substantial effects on signal strength. The first Fresnel zone can be visualized as an oval-shaped volume between two station antennas (Figure 8-1 ). As the width of the radio wave front gets blocked by obstructions, less of the signal can get to the receiver antenna. In addition to blocking the signal, obstructions in the first Fresnel zone may also cause multipath interference due to reflective and refractive signal paths. The reflected or refracted signal might arrive at the receiver out of phase with the desired signal and cause a canceling effect. Figure 8-1 Fresnel Zone Obstructions As a matter of practice, 60 percent of the first Fresnel zone must be clear of obstructions (0.6 x F) to allow a clear, unobstructed RF path. Remember, the first Fresnel zone calculation is only one parameter determining path quality. MDS 05-6399A01, Rev. D MDS Master Station 87 Earth Curvature As the distance of a communication link increases, the clearance problem is compounded by the earth’s curvature. Radio waves traveling through typical atmospheric conditions bend slightly, which is represented by treating the earth as though it were slightly flatter than it actually is. Experience has shown that if we consider the earth’s radius 4/3rds of its actual size, we get good agreement between theory and measured propagation results. The figure below shows a representation of the 4/3 earth “radio horizon.” This figure shows that under normal radio propagation conditions, a station with its antenna 15 meters above flat terrain will have a radio horizon approximately 15 kilometers away, well beyond the visual horizon. Figure 8-2. Antenna Height vs. Theoretical Radio Horizon Fade Margins Variations in the temperature and humidity of the atmosphere with elevation cause the signals to bend more or less, resulting in fading at the receiver. The longer the path, the more likely that deep fades will occur, hence the greater the fade margin required. Different parts of the world have differing propagation conditions, which can be categorized as favorable, average, or adverse. In general, mountainous areas have favorable propagation conditions, while tropical areas and those near large bodies of water have adverse conditions. Calculating Path Loss Assuming that we have satisfied the line-of-sight and first Fresnel zone clearance requirements, we can calculate the path loss. At 450 MHz, the loss between two isotropic radiators (0 dBi antennas) that are 1 km apart is 86 dB. For every doubling of distance, the loss increases by an additional 6 dB. Knowing this, the output power (+37 dBm), and the receiver sensitivity, we can calculate antenna size and tower height requirements to cover any desired distance. 8.1.2 Formulas for System Planning The following standard formulas are provided for assistance in determining system installation parameters. 88 MDS Master Station MDS 05-6399A01, Rev. D Free Space Path Loss fs = 92.4 + 20 log 10 f + 20 log 10 d where: fs = free space loss in dB d = path distance in kilometers ƒ = frequency in GHz Fresnel Zone Boundary nd 1 d 2 Fn = 17.3 ------------------fD where: Fn= Fresnel zone boundary in meters d1 = distance from one end of the path to the Fresnel zone boundary (in kilometers) d2 = distance from the other end of the path to the Fresnel zone boundary (in kilometers) D = total path distance (d1+d2) in kilometers ƒ = frequency in GHz n = Fresnel zone, 1 (for 1st) is used here Theoretical Signal Strength RSSI = EIR P – fs + G ra – L rfl RSSI= EIRP = fs = Gra = Lrfl = Ltfl = Gta = where: signal strength at the receiver in dBm RF power output in dBm + Gta –Ltfl free-space path loss in dB receive antenna gain in dBi receive feedline loss in dB transmit feedline loss in dB transmit antenna gain in dBi Probability of System Fading FP rob = a b 6.0 10 –7 f d 10 –F 10 where: FProb = probability of fading more than F a = terrain factor • 4 is used for very smooth terrain, such as over water • 1 is used for average terrain, with moderate roughness • 0.25 is used for mountainous or very rough terrain b = climate factor • 0.5 is used for a hot, humid climate • 0.25 is used for temperate or northern areas • 0.125 is used for a very dry climate ƒ = frequency in GHz d = path length in km F = fade margin in dB MDS 05-6399A01, Rev. D MDS Master Station 89 8.2 dBm-Volts-Watts Conversion Chart The dBm-Volts-Watts Conversion Chart below is provided as a convenience for determining the equivalent voltage or wattage of an RF power expressed in dBm. Table 8-1 dBm–Volts–Watts Conversion Chart 90 dBm V Po dBm V Po dBm mV +53 +50 +49 +48 +47 +46 +45 +44 +43 +42 +41 +40 +39 +38 +37 +36 +35 +34 +33 +32 +31 +30 +29 +28 +27 +26 +25 +24 +23 +22 +21 +20 +19 +18 +17 +16 +15 +14 +13 +12 +11 +10 +9 +8 +7 +6 +5 +4 +3 +2 +1 200W 100W 80W 64W 50W 40W 32W 25W 20W 16W 12.5W 10W 8W 6.4W 5W 4W 3.2W 2.5W 2W 1.6W 1.25W 1.0W 800mW 640mW 500mW 400mW 320mW 250mW 200mW 160mW 125mW 100mW 80mW 64mW 50mW 40mW 32mW 25mW 20mW 16mW 12.5mW 10mW 8mW 6.4mW 5mW 4mW 3.2mW 2.5mW 2.0mW 1.6mW 1.25mW -1 -2 -3 -4 -5 -6 -7 -8 -9 -10 -11 -12 -13 -14 -15 -16 1.0mW .80mW .64mW .50mW .40mW .32mW .25mW .20mW .16mW .125mW .10mW -49 -50 -51 -52 -53 -54 -55 -56 -57 -58 -59 -60 -61 -62 -63 -64 100.0 70.7 64.0 58.0 50.0 44.5 40.0 32.5 32.0 28.0 26.2 22.5 20.0 18.0 16.0 14.1 12.5 11.5 10.0 9.0 8.0 7.10 6.40 5.80 5.00 4.45 4.00 3.55 3.20 2.80 2.52 2.25 2.00 1.80 1.60 1.41 1.25 1.15 1.00 .90 .80 .71 .64 .58 .500 .445 .400 .355 .320 .280 .252 .225 .200 .180 .160 .141 .125 .115 .100 .090 .080 .071 .064 .058 .050 .045 .040 .0355 dBm µV dBm mV -17 -18 -19 -20 -21 -22 -23 -24 -25 -26 -27 -28 -29 -30 -31 -32 -33 -34 -35 -36 -37 -38 -39 -40 -41 -42 -43 -44 -45 -46 -47 -48 31.5 28.5 25.1 22.5 20.0 17.9 15.9 14.1 12.8 11.5 10.0 8.9 8.0 7.1 6.25 5.8 5.0 4.5 4.0 3.5 3.2 2.85 2.5 2.25 2.0 1.8 1.6 1.4 1.25 1.18 1.00 0.90 Po .01mW .001mW .1µW -65 -66 -67 -68 -69 -70 -71 -72 -73 -74 -75 -76 -77 -78 -79 -80 -81 -82 -83 -84 -85 -86 -87 -88 -89 -90 -91 -92 -93 -94 -95 -96 -97 MDS Master Station Po 0.80 0.71 .01µW 0.64 0.57 0.50 0.45 0.40 0.351 0.32 0.286 0.251 0.225 .001µW 0.200 0.180 0.160 0.141 128 115 100 90 80 71 65 58 50 45 40 35 32 29 25 22.5 20.0 18.0 16.0 11.1 12.9 11.5 10.0 9.0 8.0 7.1 6.1 5.75 5.0 4.5 4.0 3.51 3.2 Po .1nW .01nW .001nW dBm µV -98 -99 -100 -101 -102 -103 -104 -105 -106 2.9 2.51 2.25 2.0 1.8 1.6 1.41 1.27 1.18 dBm nV -107 -108 -109 -110 -111 -112 -113 -114 -115 -116 -117 -118 -119 -120 -121 -122 -123 -124 -125 -126 -127 -128 -129 -130 -131 -132 -133 -134 -135 -136 -137 -138 -139 -140 1000 900 800 710 640 580 500 450 400 355 325 285 251 225 200 180 160 141 128 117 100 90 80 71 61 58 50 45 40 35 33 29 25 23 Po .1pW Po .01pW .001pW .1ƒW .01ƒW MDS 05-6399A01, Rev. D 9 GLOSSARY OF TERMS & ABBREVIATIONS If you are new to wireless data systems, some of the terms in this guide may be unfamiliar. The following glossary explains many of these terms and can prove helpful in understanding the operation of the Master Station. While some entries may not appear specifically in the text of this manual, they are included to promote a more complete understanding of wireless data networks, both of current and legacy design. Active Messaging—This is a mode of diagnostic gathering that may interrupt payload system polling communications (contrast with passive messaging). Active (or intrusive) messaging is faster than passive messaging because it is not dependent upon the RTU polling cycle. Antenna System Gain—A figure, normally expressed in dB, representing the power increase resulting from the use of a gain-type antenna. System losses (from the feedline and coaxial connectors, for example) are subtracted from this figure to calculate the total antenna system gain. BER—Bit Error Rate. Bit—The smallest unit of digital data, often represented by a one or a zero. Eight bits (plus start, stop, and parity bits) usually comprise a byte. Bits-per-second—See BPS. BPS—Bits-per-second. A measure of the information transfer rate of digital data across a communication channel. Bridging—(see Ethernet Bridging). Byte—A string of digital data usually made up of eight data bits and start, stop and parity bits. Ckeyed—Pertains to continuously keyed Master stations (full-duplex). CLI—Command Line Interface. A method of user control where commands are entered as character strings to set configuration and operating parameters. CTS—Clear to Send. Decibel (dB)—A measure computed from the ratio between two signal levels. Frequently used to express the gain (or loss) of a system. Data Circuit-terminating Equipment—See DCE. Data Communications Equipment—See DCE. Data Terminal Equipment—See DTE. dBi—Decibels referenced to an “ideal” isotropic radiator in free space. Frequently used to express antenna gain. dBm—Decibels referenced to one milliwatt. An absolute unit used to measure signal power, as in transmitter power output, or received signal strength. DCE—Data Circuit-terminating Equipment (or Data Communications Equipment). In data communications terminology, this is the “modem” side of a computer-to-modem connection. The transceiver described in this manual is hardwired as a DCE device. Digital Signal Processing—See DSP. MDS 05-6399A01, Rev. D MDS Master Station 91 DLINK—Data Link Mode. This is a GE MDS-proprietary protocol used when the transceiver is in diagnostics mode. DSP—Digital Signal Processing. The transceiver’s DSP is the core operating unit of the transceiver through which nearly all functions depend. DTE—Data Terminal Equipment. A device that provides data in the form of digital signals at its output. Connects to the DCE device. ETH—Abbreviation for Ethernet. Ethernet Bridging—A mode of operation for the transceiver where the radio decides whether messages are handled locally or sent intact over-the-air. Fade Margin—The greatest tolerable reduction in average received signal strength expected under most conditions. Provides an allowance for reduced signal strength due to multipath fading, slight antenna movement or changing atmospheric losses. A fade margin of 20 to 30 dB is usually sufficient in most systems. FPGA—Field Programmable Gate Array. Frame—A segment of data that adheres to a specific data protocol and contains definite start and end points. It provides a method of synchronizing transmissions. Gate—An operating mode of the transceiver with respect to diagnostic/management activities. See also NODE, PEER, and ROOT. Hardware Flow Control—A transceiver feature used to prevent data buffer overruns when handling high-speed data from the RTU or PLC. When the buffer approaches overflow, the radio drops the clear-to-send (CTS) line, which instructs the RTU or PLC to delay further transmission until CTS again returns to the high state. Host Computer—The computer installed at the master unit, which controls the collection of data from one or more remote sites. I/O—Input/Output. IP—Internet Protocol. Intrusive Diagnostics—A mode of remote diagnostics that queries and commands radios in a network with an impact on the delivery of the system “payload” data. See Active messaging. LAN—Local Area Network. LED—Light Emitting Diode. Latency—The delay (usually expressed in milliseconds) between when data is applied to the TXD pin at one radio, until it appears at the RXD pin of another radio. Listen Before Transmit—A collision avoidance mechanism that attempts to allow transmission only when the channel is clear. mA—Milliamperes (current flow). 1000 mA = 1 Ampere. MAC—Media Access Control. NIC: Network Interface Card. This is another name for the modules that are selectively included in the product based on order entry. 92 MDS Master Station MDS 05-6399A01, Rev. D NX915: A GE MDS NIC module supporting unlicensed operation at 900 MHz MAS—Multiple Address System. A radio system where a central master unit communicates with several remote stations for the purpose of gathering telemetry data. Master (Station)—Radio which is connected to the host computer. It is the point at which polling enters the network. Multiple Address System—See MAS. Network-Wide Diagnostics—An advanced method of controlling and interrogating GE MDS radios in a radio network. Node—An operating mode of the transceiver with respect to diagnostic/management activities. See also GATE, PEER, and ROOT. Non-intrusive diagnostics—See Passive messaging. OTA—Over-the-Air. PA—Power Amplifier. Packet Radio—A transmission scheme in which data elements are assembled into units, that are consecutively numbered and error-checked at the time of transmittal. Errored packets result in retry requests from the receiving station. Passive messaging—This is a mode of diagnostic gathering or reprogramming that does not interrupt payload system polling communications. Diagnostic/reprogramming data is sent/collected non-intrusively over a period of time; polling messages are carried with payload system data (contrast with active messaging). Payload data—This is the application’s communication data which is sent over the radio network. Peer—An operating mode of the transceiver with respect to diagnostic/management activities. See also GATE, NODE, and ROOT. Point-Multipoint System—A radio communications network or system designed with a central control station that exchanges data with a number of remote locations equipped with terminal equipment. Poll—A request for data issued from the host computer (or master PLC) to a remote radio. PLC—Programmable Logic Controller. A dedicated microprocessor configured for a specific application with discrete inputs and outputs. It can serve as a host or as an RTU. PPM—Parts per Million. Typically used to specify a tolerance rating for an operational parameter. Programmable Logic Controller—See PLC. Remote (Station)—A radio in a network that communicates with an associated master unit. Remote Terminal Unit—See RTU. Redundant Operation—A station arrangement where two transceivers and two power supplies are available for operation, with automatic switch-over in case of a failure. Root—An operating mode of the transceiver with respect to diagnostic/management activities. See also GATE, NODE, and PEER. RTS—Request-to-send. MDS 05-6399A01, Rev. D MDS Master Station 93 RTU—Remote Terminal Unit. A data collection device installed at a remote radio site. An internal RTU simulator is provided with the transceiver to isolate faults to either the external RTU or the radio. RX—Abbreviation for “Receive.” See also TX. SAF—Store and Forward. An available feature of the radio where data is stored by a designated Remote, and then retransmitted to a station beyond the communication range of the AP. Signal-to-Noise Ratio—See SNR. SCADA—Supervisory Control And Data Acquisition. An overall term for the functions commonly provided through an MAS radio system. SCEP (Simple Certificate Enrollment Protocol): A scalable protocol for networks based on digital certificates, which can be requested by users without the need for assistance or manual intervention from a system administrator. SNR—Signal-to-Noise ratio. A measure of how well a signal is being received relative to noise on the radio channel. SSH: Secure Shell protocol for a network that allows users to open a window on a local PC and connect to a remote PC as if they were present at the remote. SSID (Service Set Identifier): A name that identifies a particular 802.11wireless LAN. Standing Wave Ratio—See SWR. Supervisory Control And Data Acquisition—See SCADA. SWR—Standing Wave Ratio. A parameter related to the ratio between forward transmitter power and the reflected power from the antenna system. As a general guideline, reflected power should not exceed 10% of the forward power ( 2:1 SWR maximum). Telnet—A terminal emulation protocol that enables an Internet user to communicate with a remote device for management activities as if it were locally connected to a PC. Terminal Server—An available feature on the radio which encapsulates serial data from the COM1/COM2 ports, and sends it over the air as IP packets. The data is decapsulated at the receiving end and routed to the appropriate COM ports. Transparent Mode—A mode in which payload data remains unchanged from its original format when it is sent over the air. A radio in this mode is said to be “transparent” to connected equipment at each end of a link. TX—Abbreviation for “Transmit.” See also RX. VLAN—Virtual Local Area Network WAN—Wide Area Network x710—The generic name for GE MDS legacy transceiver-family products, including the MDS 9710 (900 MHz), MDS 4710 (400 MHz), 2710 (200 MHz) and MDS 1710 (100 MHz). 94 MDS Master Station MDS 05-6399A01, Rev. D IN CASE OF DIFFICULTY... Our products are designed for long life and trouble-free operation. However, this equipment, as with all electronic equipment, may have an occasional component failure. The following information will assist you in the event that servicing becomes necessary. TECHNICAL ASSISTANCE Technical assistance for GE MDS products is available from our Technical Support Department during normal business hours (8:30 A.M.–6:00 P.M. Eastern Time). When calling, please give the complete model number of the product, along with a description of the trouble/symptom(s) that you are experiencing. In many cases, problems can be resolved over the telephone, without the need for returning the unit to the factory. Please use one of the following means for product assistance: Phone: 585 241-5510 E-Mail: gemds.techsupport@ge.com FAX: 585 242-8369 Web: www.gemds.com REPAIR SERVICE Component level repair of this equipment is not recommended in the field. Many components are installed using surface mount technology, which requires specialized training and equipment for proper servicing. For this reason, the equipment should be returned to the factory for any PC board repairs. The factory is best equipped to diagnose, repair and align your unit to its proper operating specifications. If return of the equipment is necessary, you must obtain a return authorization number before shipment. This number helps expedite the repair so that the equipment can be returned to you as quickly as possible. Please be sure to include the number on the outside of the shipping box, and on any correspondence relating to the repair. No equipment will be accepted for repair without an authorization number. Return authorization numbers are issued online at www.gedigitalenergy.com/Communications.htm. On the left side of the page, click “Login to my MDS” and once logged in, click “Service Request Order”. Your number will be issued immediately after the required information is entered. Please be sure to have the model number(s), serial number(s), detailed reason for return, “ship to” address, “bill to” address, and contact name, phone number, and fax number available when requesting a number. A purchase order number or pre-payment will be required for any units that are out of warranty, or for product conversion. If you prefer, you may contact our Product Services department to obtain an authorization number: Telephone Number: 585-241-5540 Fax Number: 585-242-8400 E-mail Address: gemds.productservices@ge.com The radio must be properly packed for return to the factory. The original shipping container and packaging materials should be used whenever possible. All factory returns should be addressed to: GE MDS, LLC Product Services Department 175 Science Parkway Rochester, NY 14620 USA When repairs have been completed, the equipment will be returned to you by the same shipping method used to send it to the factory. Please specify if you wish to make different shipping arrangements. To inquire about an in-process repair, you may contact our Product Services department using the telephone, Fax, or E-mail information given above. MDS 05-6399A01, Rev. D MDS Master Station 95 REPLACEMENT PARTS Many spare and replacement items are available for purchase by contacting your factory sales representative, or by visiting our online store at http://store.gedigitalenergy.com/front.asp. 96 MDS Master Station MDS 05-6399A01, Rev. D
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