General Dynamics Itronix IX-512AN IX-512AN User Manual Revised 0803

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General Dynamics Itronix | 72-0139-002

GD2000 User Guide

General Dynamics Itronix

013

9-002

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Table of Contents

General Dynamics Itronix

Notices, Compliance and Safety .........................5

Disclaimer ............................................................. 5

Trademark and Patent Notice ............................ 5

Compliance Statements ..................................... 5

Safety Information .............................................. 6

Service and Upgrade Safety and Precautions .................... 6

Battery Pack Safety and Precautions ................................. 7

Getting Started..........................................................8

Standard Parts ..................................................... 8

Standard Features ............................................... 8

Optional Parts and Accessories ........................ 8

Optional Features ................................................ 8

Operating System Information .......................... 8

Turning Off the Computer .................................. 8

Getting Familiar ........................................................9

Front View ............................................................ 9

Back Edge View ................................................. 10

Right Side View .................................................. 10

Bottom View ...................................................... 10

Keyboard Basics ................................................ 11

Keyboard Operation .......................................... 11

Primary Keys ...................................................... 11

Navigation Tools ................................................ 12

Touchpad ............................................................ 13

Using the Touchpad .......................................................... 13

Selecting Objects .............................................................. 13

Dragging ............................................................................ 13

Touchpad Precautions ....................................................... 13

Function Keys and Key Combinations ............ 14

Special Keys ....................................................... 15

Radio ON/OFF Hot Key (option) ....................... 16

To Turn all Radios on or off ............................................... 16

Application Launch Buttons ............................ 16

To program the Application Launch Buttons .................... 16

Zoom Keys .......................................................... 16

Display ...............................................................................17

Active Lid Switch ................................................................17

Lid Switch Power Management Settings .........................17

Adjusting Display Brightness ............................................. 17

Automatic Dim Feature ......................................................17

Adjusting Display Resolution .............................................17

Touchscreen Calibration .................................................... 18

Simultaneous or Extended Display .................................. 18

Display Tips ....................................................................... 18

LED Status Indicators ........................................ 19

Radio and Wireless Status LEDs ...................................... 19

Unit Status LEDs .............................................................. 19

Caps Lock LED on Keyboard ............................................ 19

Audio ................................................................... 19

To Adjust the Volume ........................................................ 19

Solid State Drive (SSD) ..................................... 19

To remove the SSD ........................................................... 19

To insert a hard drive ......................................................... 20

Hard Drive Care ................................................................. 20

Computer Security ............................................ 20

BIOS Level Passwords ..................................................... 20

Stealth Mode ..................................................................... 20

Trusted Platform Module (TPM) ....................................... 21

Ports and Connectors ....................................... 21

ENERGY STAR® ................................................ 21

Making Connections .............................................2 2

Attaching Power ................................................ 22

To Attach AC Power: ......................................................... 22

Using the (optional) Ofﬁce Dock ...................................... 22

Using the (optional) Vehicle Adapter ................................ 22

Attaching USB Devices ..................................... 22

External keyboard or pointing device................................ 22

Attaching Audio Devices .................................. 23

External Monitor or Video Device ................... 23

To attach an external monitor ........................................... 23

Using Simultaneous Display ............................................. 23

Using Extended Display .................................................... 23

Port Covers and Doors...................................... 23

Wireless Communication ....................................24

WLAN radio (option) ......................................... 24

About WLAN ..................................................................... 24

Bluetooth® (option) ............................................ 24

About Bluetooth® .........................................................................................24

WWAN (option) .................................................. 24

HSPA ................................................................................. 24

EDGE/GPRS/GSM Network ............................................. 24

UMTS/GPRS/GSM Network ............................................ 24

EVDO Rev. A/EVDO Rev. 0/1xRTT/CDMA ....................... 25

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Table of Contents

General Dynamics Itronix

Table of Contents

GPS (option) ....................................................... 25

About GPS ......................................................................... 25

Improving Radio Coverage .............................. 26

In any Location .................................................................. 26

On the Street ..................................................................... 26

Inside a Building ................................................................ 26

Electromagnetic Interference (EMI) ................................. 26

Antennas ............................................................. 26

Battery Power .........................................................27

The Battery ......................................................... 27

Using a battery for the ﬁrst time ....................................... 27

Battery and Temperature .................................................. 27

Battery Calibration ............................................ 27

When to calibrate the battery: .......................................... 27

Installing and removing the battery pack ...... 28

To Install the Battery: ........................................................ 28

Battery Charging ............................................... 28

When to Replace the Battery ........................................... 29

Heat Considerations .......................................................... 29

Monitoring Battery Power ................................29

Low Battery Alarms .......................................... 29

Power Saving Settings ..................................... 29

Managing Power................................................ 30

Low-Power States ............................................................ 30

Power Button Settings ...................................................... 31

Battery Tips ........................................................ 31

Tip 1. Avoid excessive heat and cold................................ 31

Tip 2. Prevent wasted power ............................................ 31

Tip 3. Calibrate your battery .............................................. 32

Tip 4. Get a good charge .................................................. 32

Tip 5. Prevent data loss ..................................................... 32

Tip 6. Clean terminals ....................................................... 32

Tip 7. Storing batteries ...................................................... 32

Starting the BIOS Setup Utility ........................33

Navigation and Help..........................................33

The Menu Bar ................................................................... 33

The Field and General Help Windows .............................. 33

Customizing the BIOS ...........................................33

The Main Menu .................................................. 34

Stealth Mode Conﬁguration .............................................. 36

Keyboard Features ............................................................ 37

Graphics Memory Sub-Menu .......................................... 37

USB Control Sub-Menu .................................................... 38

Super IO Conﬁguration ..................................................... 38

2nd Super IO Conﬁguration .............................................. 39

Battery Calibration Sub-Menu .......................................... 40

The Security Menu ............................................40

Trusted Platform Module (TPM) Menu ........... 41

Security Menu with TPM Support.................................... 41

TPM Conﬁguration Menu ................................................. 42

Physical Presence operations menu ................................ 42

The Boot Menu ..................................................43

Boot Priority Menu ............................................................ 43

The Save & Exit Menu ......................................44

Expansion Modules (Option) ...........................45

USB Expansion Module.................................................... 45

Hard Drive Replacement ................................................. 45

To insert a hard drive ......................................................... 45

Optional Equipment and Accessories ..............45

Ofﬁce Dock .........................................................46

Vehicle Power Adapter...................................... 47

Vehicle Adapter Recommendations ................................ 47

External Antennas ............................................................. 47

Surge Protection ................................................ 47

Computer Maintenance and Storage .............48

Taking Care of Your Computer .......................................... 48

Taking Care of Your AC Adapter ....................................... 48

Servicing Your Computer .................................................. 4 8

Storing Your Computer ..................................................... 48

Storage .............................................................................. 48

Maintenance and Storage ...................................48

Cleaning Your Computer ..................................49

Outside Case ..................................................................... 49

Display ............................................................................... 49

External Power Connector ............................................. 49

Connectors ...................................................................... 49

Applications ...................................................... 51

My application locks up, acts strangely, or produces a Gen-

eral Protection Fault (GPF) error or blue screen ............... 51

Battery Troubleshooting ................................... 51

The battery does not charge ............................................. 51

Hints and Tips .................................................................... 51

If the battery is new or has been stored for a week or more:

Batteries charge time is longer than seven hours ........... 51

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Table of Contents

General Dynamics Itronix

Table of Contents

The batteries don’t last very long ..................................... 51

Troubleshooting .....................................................51

The gas gauge isn’t full after charging the battery ........... 52

The gas gauge reads “full,” but the charging indicator light is

still on................................................................................. 52

My battery seems to have less and less capacity ........... 52

Display / Touchscreen ....................................... 52

The display performance is slow ...................................... 52

I can’t read the display ...................................................... 52

The underlined, inverse, and hypertext characters are difﬁcult

to read on the screen ........................................................ 52

The display appears to have random pixels darkened after

scrolling.............................................................................. 52

I changed my display resolution, but I see no difference on

the screen .......................................................................... 52

When I try to use the stylus on my touchscreen, nothing hap-

pens ................................................................................... 52

The touchscreen doesn’t respond after a suspend ......... 52

Keyboard and Mouse Troubleshooting .......... 52

Something unexpected happens when I press a key ..... 52

Incorrect characters display when I press certain keys ... 52

I have difﬁculty double-clicking the mouse fast enough . 52

Miscellaneous Troubleshooting ...................... 52

The computer shuts off unexpectedly ............................. 52

The speaker volume is too high or too low ...................... 53

The computer won’t turn on ............................................. 53

The computer won’t turn off............................................. 53

The computer enters suspend mode too quickly ............ 53

The computer doesn’t automatically suspend ................. 53

The system date and time are incorrect ........................... 53

I receive an “out of memory” error message .................. 53

Holding down the Power button to reset the computer

doesn’t always work ......................................................... 53

The LED’s, backlight, and/or keyboard backlight don’t illumi-

nate .................................................................................... 54

The computer doesn’t make any sounds, even during boot-

up ....................................................................................... 54

The fan stopped running ................................................... 54

The computer battery life is shorter than expected ......... 54

The computer locks up ..................................................... 54

RF Communication Issues ............................................... 54

Client Care Center (CCC) ................................... 55

Services Expertise ........................................................... 55

Product Support - Updates .............................. 55

Service and Support ..............................................55

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Identiﬁcation: GD2000

No part of this document may be reproduced, transmitted,

transcribed, stored in a retrieval system, or translated into any

other language or computer language in whole or in part, in

any form or by any means, whether it be electronic, mechani-

cal, magnetic, optical, manual, or otherwise, without the prior

written consent of General Dynamics Itronix.

Disclaimer

General Dynamics Itronix reserves the right to revise the man-

ual and make periodic changes to the content without a direct

or inferred obligation to General Dynamics Itronix to notify any

person of such revision or changes. General Dynamics Itronix

does not assume responsibility for the use of this manual, nor

for any patent infringements or other rights or third parties

who may use the manual.

This product is available for purchase under General

Dynamics Itronix’s standard terms and conditions of sale.

General Dynamics Itronix hardware products may be recondi-

tioned, or be manufactured from parts and components that

may be new, used, rebuilt, or recycled and in some cases, the

hardware product may not be new and may have been previ-

ously installed. In any event, General Dynamics Itronix war-

ranty terms apply.

Trademark and Patent Notice

Itronix is a registered trademark of General Dynamics Itronix.

Microsoft® is registered trademarks of Microsoft Corporation.

ENERGY STAR® is a registered trademark of the U.S. Envi-

ronmental Protection Agency. As an ENERGY STAR® partner,

General Dynamics Itronix has determined this computer meets

ENERGY STAR® program requirements for computers.

Compliance Statements

FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATE-

MENT

This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential instal-

lation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interfer-

ence will not occur in a particular installation. If this equipment

does cause harmful interference to radio or television recep-

tion, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference

by one of the following measures:

Notices, Compliance and Safety



Reorient or relocate the receiving antenna.



Increase the separation between the equipment and receiver.



Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.



Consult the dealer or an experienced radio/TV technician for

help.

FCC CAUTION

To assure continued compliance, (example - use only shielded

interface cables when connecting to computer or peripheral

devices) any changes or modiﬁcations not expressly approved

by the party responsible for compliance could void the user’s

authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation

is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, includ-

ing interference that may cause undesired operation.

IMPORTANT NOTE

FCC RADIATION EXPOSURE STATEMENT

This equipment complies with FCC radiation exposure limits

set forth for an uncontrolled environment. This equipment

should be installed and operated with minimum distance

between the radiator and your body.

LOCAL RESTRICTION OF 802.11A/B/G/N RADIO USAGE

CAUTION Due to the fact that the frequencies used by

802.11a/b/g/n wireless LAN devices may not yet be harmonized

in all countries, 802.11a/b/g/n products are designed for use

only in speciﬁc countries, and are not allowed to be operated

in countries other than those of designated use. As a user

of these products, you are responsible for ensuring that the

products are used only in the countries for which they were

intended and for verifying that they are conﬁgured with the

correct selection of frequency and channel for the country of

use. Any deviation from permissible settings and restrictions in

the country of use could be an infringement of national law and

may be punished as such.

FCC RADIO FREQUENCY INTERFERENCE REQUIREMENTS

This device is restricted to indoor use due to its operation in

the 5.15 to 5.25 GHz frequency range. FCC requires this product

to be used indoors for the frequency range 5.15 to 5.25 GHz

to reduce the potential for harmful interference to co-channel

Mobile Satellite systems. High power radars are allocated as

primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz

bands. These radar stations can cause interference with and /or

damage this device.

WARNINGS AND CAUTIONS

WARNING It is important that only authorized General

Dynamics Itronix personnel attempt repairs on General

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Notices, Compliance and Safety

Dynamics Itronix equipment as this might void any main-

tenance contract with your company. Unauthorized service

personnel might be subject to shock hazard on some General

Dynamics Itronix equipment if removal of protective covers is

attempted.

The product you have purchased is powered by a rechargeable

battery. The battery is recyclable and, under various state and

local laws, it may be illegal to dispose of this battery into the

municipal waste stream. Do not crush the battery or place it in

a ﬁre. Check with your local solid-waste ofﬁcials for details on

recycling options or proper disposal.

CAUTION I

nternal components of the GD2000 computer will

be damaged if exposed to contaminants. When dust covers, or

the bottom access panel are open on the computer, shield the

unit from all contaminants such as liquids, rain, snow, and dust.

Internal radio(s) may have an individual FCC Identiﬁer which

are not applicable to this conﬁguration. Only the FCC ID shown

on the label located on the bottom of the computer is appli-

cable. The computer must not be co-located or operating in

conjunction with any other antenna or transmitter than speci-

ﬁed in the ﬁling.

This device may contain a WLAN radio transmitter, a WAN

radio transmitter and a PAN radio transmitter. To comply with

FCC RF exposure requirements when using the WAN radio

transmitter, a minimum separation distance must be main-

tained between the center of the display screen and all users/

bystanders. When using the WLAN transmitter, a minimum

separation distance must be maintained between the upper

right and left edges of the display screen and all users/bystand-

ers. The WAN radio and WLAN/PAN transmitter should be

turned off before carrying the computer to comply with FCC RF

exposure requirements.

In the event of problems, you should contact your equipment

supplier in the ﬁrst instance.

This product is intended to be supplied by a Listed Power Unit

and output rated 12V DC input voltage, 4.16A.

CAUTION Under Industry Canada regulations, this radio

transmitter may only operate using an antenna of a type and

maximum (or lesser) gain approved for the transmitter by

Industry Canada. To reduce potential radio interference to

other users, the antenna type and its gain should be so chosen

that the equivalent isotropically radiated power (e.i.r.p.) is not

more than that necessary for successful communication.

Sous la réglementation d’Industrie Canada, ce transmetteur

radio ne peut fonctionner en utilisant une antenne d’un type

et un maximum (ou moins) gain approuvées pour l’émetteur

par Industrie Canada. Pour réduire le risque d’interférence

aux autres utilisateurs, le type d’antenne et son gain doivent

être choisis de manière que la puissance isotrope rayonnée

équivalente (PIRE) ne dépasse pas ce qui est nécessaire pour

une communication réussie.



This device complies with Industry Canada license-exempt

RSS standard(s). Operation is subject to the following two

conditions: (1) this device may not cause interference, and (2)

this device must accept any interference, including interfer-

ence that may cause undesired operation of the device.



Cet appareil est conforme avec Industrie Canada exempts de

licence standard RSS (s). Le fonctionnement est soumis aux

deux conditions suivantes: (1) cet appareil ne peut pas pro-

voquer d’interférences et (2) cet appareil doit accepter toute

interférence, y compris les interférences qui peuvent causer

un mauvais fonctionnement de l’appareil.



Industry Canada - Class B

This digital apparatus does not exceed the Class B limits for radio noise emissions from

digital apparatus as set out in the interference-causing equipment standard entitled

“Digital Apparatus,” ICES-003 of Industry Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux

appareils numériques de Classe B prescrites dans la norme sur le matérial brouilleur:

“Appareils Numériques,” NMB-003 édictée par l’Industrie. (1) this device may not

cause interference,and (2) this device must accept any interference, including

interference that may cause undesired operation of the device."

Under Industry Canada regulations, this radio transmitter may only operate using an

antenna of a type and maximum (or lesser) gain approved for the transmitter by

Industry Canada. To reduce potential radio interference to other users, the antenna

type and its gain should be so chosen that the equivalent isotropically radiated power

(e.i.r.p.) is not more than that necessary for successful communication.

Sous la réglementation d'Industrie Canada, ce transmetteur radio ne peut fonctionner

en utilisant une antenne d'un type et un maximum (ou moins) gain approuvées pour

l'émetteur par Industrie Canada. Pour réduire le risque d'interférence aux autres

utilisateurs, le type d'antenne et son gain doivent être choisis de manière que la

puissance isotrope rayonnée équivalente (PIRE) ne dépasse pas ce qui est nécessaire

pour une communication réussie.

L'equipement est conforme aux limites d'exposition aux RF etablies pour un environnement non controle. L'antenne (s) utilisee pour ce

transmetteur ne doit pas etre co-localises ou fonctionnant en conjonction avec une autre antenne ou transmetteur.

RF exposure warning:

The equipment complies with RF exposure limits set forth for an uncontrolled environment.

The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

This device is restricted to indoor use due to its operation in the 5.15 to 5.25 GHz frequency range.

IC requires this product to be used indoors for the frequency range 5.15 to 5.25 GHz to reduce the potential

for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users

of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar stations can cause interference with and /or damage this device.

Ce dispositif est limite a une utilisation en interieur a cause de son fonctionnement

dans la gamme 5.15 a 5.25 GHz. IC exige que ce produit soit utilise a l'interieur de la

gamme de frequence 5,15 a 5,25 GHz pour reduire les risques d'interference nuisible a la

co-canal systemes mobiles par satellite. Radars a haute puissance sont designes comme

utilisateurs principaux de l'5,25 a 5,35 GHz et 5,65 a 5,85 GHz. Ces stations radar peut

provoquer des interferences avec et / ou endommager l'appareil.

Do not proceed beyond a WARNING or CAUTION until the indi-cated conditions are fully

understood and met.

Read these instructions carefully. Following these guidelines will help prevent damage to your computer

and help protect your personal safety.

Read and follow all warnings and instructions marked on the product and noted in this documentation.

The first time you use your computer, we recommend that you carefully read the section on Power

Management to familiar-ize yourself with basic battery information and ensure optimum performance

Caution This notebook computer is designed (only) to be used with the Manufacturer provided

dedicated AC Adapter or Vehicle Adapter.

Unplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Aerosols,

solvents, or strong deter-gents are not recommended cleaning solutions and may void your warranty. For

system decontamination recommendations please contact your service technician.

Slots and openings in the computer case are for ventilation pur-poses. Do not block or cover these

openings or the system could overheat.

Do not place the product on a soft surface such as a bed, sofa, or rug where the ventilation slots and

openings may be blocked.

Do not place this product near or over a radiator or heat register.

Do not place this product in a built-in installation unless proper ventilation is provided.

Do not store the computer at temperatures above 167°F (75°C) or below -67°F (-55°C).

Do not step on or place anything on the power cord.

Do not slam the display lid when you close it.

Do not place any object on top of the computer when the display is closed.

If you use the computer with an extension cord, ensure that the total ampere ratings of all the devices

sharing the extension do not exceed the rating of the extension cord or the rating of the wall outlet.

Do not push foreign objects into the computer through any of the slots or openings. Dangerous voltages

are present, which could cause electric shock, fire, or damage sensitive components.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Notices, Compliance and Safety



The computer is designed to withstand spills. If a spill occurs,

power off the computer and wipe it down before continuing to

use the computer.



For best results, use a power strip with a built-in surge protector.

Do not use inferior extension cords as this may result in damage

to your computer.



FAA regulations require that all transmit/receive devices be

turned off during ﬂight. If you have radios in your computer

(including GPS) and your computer is equipped with a radio on/

off switch, please use it to turn your radios off during ﬂight. If

you have radios and you do not have a switch to turn the radios

off, either leave your computer off during ﬂight or contact your

help desk for assistance.

Service and Upgrade Safety and Precautions



Do not attempt to service this product yourself, as opening or

removing covers may expose you to dangerous voltage points

or other risks and may void your warranty. Refer all servicing to

qualiﬁed service personnel.



Unplug this product from the wall outlet and refer servicing to

authorized service personnel under the following conditions:

 When the power cord or plug is damaged or frayed .

 If the product does not operate normally when the operating in-

structions are followed. Adjust only those controls that are covered

by the operating instructions since improper adjustment of other

controls may result in damage and will often require extensive

work by a qualiﬁed technician to restore the product to normal

condition.

 If the product exhibits a distinct change in performance, indicating

a need for service.



Do not upgrade or service this computer without prior authoriza-

tion from the manufacturer. Damage caused by servicing that is

not authorized may void your warranty.



Before performing any manufacturer authorized service or up-

grade, ﬁrst follow these instructions:

 Prevent damage from static electricity by following ESD precau-

tions.

 Place the computer on a clean, ﬂat surface.

 Turn off the computer and disconnect the power supply.

 Undock the computer if it is in a docking device (such as an ofﬁce

dock or vehicle dock).

 Disconnect any attached peripherals.

 Disconnect any attached network, telephone or telecommunication

line.

 Remove any media in your computer’s slots or bays.

 Remove the battery (See Battery Removal).

 Remove the hard drive (See Hard Disk Drive Removal).

Battery Pack Safety and Precautions



WARNING! There is danger of explosion if the battery is

incorrectly replaced. Replace only with the same or equivalent

type recommended by the manufacturer. Dispose of used batter-

ies promptly and according to the manufacturer’s instructions.



WARNING! Batteries may explode if not handled properly.

Do not disassemble, open, puncture or dispose of battery packs

in a ﬁre. The battery pack could burst or explode releasing haz-

ardous chemicals.



WARNING! Keep battery packs away from children.



Observe the safety instructions printed on the battery.



Only use approved Lithium-Ion (extended -- 56.24WHr) battery

packs with your computer and replace the battery pack only with

the approved part.



Do not abuse, deliberately pierce, or subject the battery pack to

excessive impact.



Immediately discontinue use of the battery if it appears damaged

or abnormal in any way, consult your local provider for advice.



Do not immerse the battery pack in liquid.



Do not short together the battery connections. Do not store the

battery pack with metallic objects due to the risk of short circuit.



Battery chemical leakage is harmful. In the unlikely event of bat-

tery leakage; DO NOT TOUCH. In case of accidental contact with

the eyes or skin, immediately wash with running water and seek

medical advice. In the case of accidental ingestion, seek immedi-

ate medical attention.



Dispose of used batteries according to local regulations. Recycle

if at all possible.



Avoid exposing batteries to extremely hot or cold temperatures

for long periods. To prevent possible damage to the battery, the

GD2000 does not allow the battery to charge if the internal tem-

perature of the battery gets too low (< 5°C or < 41°F) or too high

(> 50°C or > 122°F).



Follow Battery Tips for use and storage.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Getting Started

Standard Parts



GD2000 Fully-Rugged, Ultra-Mobile Notebook



Lithium-Ion Battery (7.4V, 7.6A) (56.24 WHr) Pack



AC Adapter and Power Cord



Display Wipe



GD2000 Quick Start Guide

You may have additional components or peripherals if you

ordered these items separately. Check your packing slip for a

complete list of items included in your package.

Standard Features



Intel® Celeron M ULV 722, 1.2 GHZ, 800 MHZ FSB Processor



5.61” Toshiba LTD056ETIS LED Backlit Touchscreen Display, Wide

SVGA (1024 x 600)



1.8” Removable 64/128 GB Solid State Disk (SSD)



Rugged Magnesium Case



Backlit Full QWERTY Thumb type keyboard with function keys

and special purpose keys



Memory: 2 GB (support extend 4 GB)



Hazloc: Compliance with UL1604 Class I, Division 2, Group A, B,

C & D for Hazardous Locations



Lid Switch: By default the display turns off when the lid is

closed and turns on when the lid is opened.



4 Application launch buttons: User programmable buttons



Micro Joystick



Touchpad and Mouse Buttons



1 USB 2.0 Port



Audio Jack 3.5mm mic/stereo headphone jack



Internal Speaker and Microphone



Microsoft® Windows® 7 Professional



Three-year Limited Product Warranty

Optional Parts and Accessories

See the Optional Equipment section for the most common

options or click here for a complete list of optional accessories

you can purchase.

Optional Features

You can upgrade key components for increased performance.

Below is a list of some of the optional features supported by

your computer.

NOTE Contact your authorized dealer if you decide to per-

form a key component upgrade.



Radio ON/OFF Hot Key



Integrated Wireless LAN (WLAN) Communications: 802.11a/b/

g/n WLAN with Mini-PCI Wireless Card Support

Getting Started



Bluetooth®



GPS

Operating System Information

For information and help with Windows® XP, select Start, Help

and Support. Under Pick a Help Topic, select Windows® Basics

to open The Windows® XP Help and Support Center, an online

orientation of the Windows® XP Operating System.

For information and help with Windows® Vista, select Start,

Welcome Center. Under Get Started with Windows®, select

Show all 13 items.

For information and help with Windows® 7, selec t Start, Help

and Support, How to get started with your computer. You can

also browse or search help topics to learn more about using

the Windows® 7 Operating System.

Turning Off the Computer

To turn off your computer:

Windows® XP, Vista and Windows® 7: Select Start, Turn Off

Computer, Turn Off and follow the instructions on the screen,

or press the POWER BUTTON brieﬂy.

WARNING Do not press and hold the POWER BUTTON to

shut the notebook off as this may cause damage to system

components.

NOTES If you are going to be away from the computer for

a short time you can conserve power without shutting down.

See Power Management and Battery Tips for details.

If you are unable to shut down your computer normally, follow

the instructions in Troubleshooting.

CAUTION Shutting off the computer improperly may result

in data loss.

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Keyboard Basics

The GD2000 keyboard includes:



70-key Keyboard



Mouse buttons



Touchpad and Micro Joystick



Direction Pad (D-Pad)



Dedicated Ctrl+Alt+Del key



Twelve Function Keys



Four Application Launch Buttons



Radio ON/OFF Hot Key (option)



Multiple Special keys for functions including display brightness, keyboard backlight, zoom and audio controls.

Keyboard Operation

Use one thumb to press the POWER BUTTON at the top center of the keyboard. Once the unit is on, use your left thumb to

operate the controls on the left side (such as the mouse buttons, direction pad, ESCAPE, TAB, WINDOWS and ZOOM keys). Use

your right thumb to operate the controls on the right side (such as the MICRO JOYSTICK, TOUCHPAD, BACKSPACE, and ENTER

keys).

For function key combinations, hold down a FN key with one thumb and press the second key with your other thumb. For exam-

ple, to control the volume, press and hold the FN key with your right thumb, then press the or keys with your left thumb.

If you need a CTRL+ALT+(KEY) combination, use one thumb to press and hold the CTRL and ALT keys and the opposite thumb to

press the third key. For example, when using the zoom function, press the ZOOM key , then press and hold the left CTRL and

ALT keys with your left thumb while using your right thumb to press M or N to zoom in and out.

NOTE Press the dedicated CTRL+ALT+DEL special key just below the POWER BUTTON to activate the standard Ctrl+Alt+Delete

key combination typical to desktop keyboards.

Move the cursor around the display with the Micro Joystick or Touchpad. The Micro Joystick is best for larger movements. The

touchpad is best for ﬁne control. Use the left mouse button or double-tap the TOUCHPAD to select objects. Use the right mouse

button to open pop-up menus.

You can also move the cursor within a print document or form with the Direction Pad, which acts like arrow keys. Use it in combi-

nation with the FN keys to move across and between pages.

TIP For environments with exposure to contaminants such as dirt or grease, it is recommended you use an optional keyboard

overlay. Contact your support representative to order.

Primary Keys

Key Description

ALT The ALT (alternate) key is used with other keys to perform special tasks.

The BACKSPACE key, sometimes represented on the keyboard as a left arrow, moves the cursor one

position to the left. The character to the left of the cursor is erased.

CTRL The CTRL (control) key works with other keys to perform a variety of functions.

ENTER The ENTER key signals the computer that you have completed your entry. This is your way of telling

the computer to process the information that you have entered.

ESC The ESC (escape) key allows you to exit a pop-up window or message box.

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Key Description

SHIFT The SHIFT key changes the keys A through Z to the UPPER CASE position. When you press an alpha-

betic key, the character appears as a capital letter. When you press SHIFT with other keys, the charac-

ters on the upper part of the keys appear. For example, pressing SHIFT+7 displays an ampersand (&).

Pressing the FN+SHIFT key locks keys A through Z in the UPPER CASE position. Pressing the

FN+SHIFT key again returns the letters to lower case. While in the upper case mode, pressing the

SHIFT key results in lowercase characters when entered. You still have to use the SHIFT key to dis-

play characters located on the upper portion of the keyboard. For example, press SHIFT+8 to type an

asterisk (*), even when the CAPS LOCK key is activated.

The Caps Lock LED lights when the keyboard is in Caps Lock mode.

FN Some special FN (function) keys have been established to perform important tasks when pressed

and held with the FN key. These keys are described later in this document. The FN key legend is color

keyed to other special keys on the keyboard.

SPACEBAR Use the SPACEBAR to enter a space and move the cursor one character to the right.

TAB The TAB key moves the cursor to the next tab stop or ﬁeld. Tab stops are deﬁned by your operating

system or application program. Press the TAB key to move from one ﬁeld or text box to another.

Navigation Tools

The navigation tools above the keyboard provides several ways you can move the cursor and make screen selections.

# Control Description

1 Mouse Buttons Use these buttons with the TOUCHPAD or MICRO JOYSTICK just like you would use the

left and right buttons on a desktop mouse.

2 Zoom Keys Press to increase or decrease magniﬁcation.

3 Direction Pad The direction pad provides the same functions as the left, right, up and down arrows on

a standard keyboard. The direction pad arrows are deﬁned by the software application,

but generally:



The UP ARROW key moves the cursor up one line.



The DOWN ARROW key moves the cursor down one line.



The RIGHT ARROW key moves the cursor to the right one character.



The LEFT ARROW key moves the cursor to the left one character.



The FN+UP ARROW key moves the cursor up one page.



The FN+DOWN ARROW key moves the cursor down one page.



The FN+RIGHT ARROW key moves the cursor to the home position.



The FN+LEFT ARROW key moves the cursor to the end of line position.

12345

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# Control Description

4 Power Button Use this button to place the computer in standby mode or toggle it off and on.



Press once to start the computer or put the computer into standby mode.



Press and hold 5 seconds to shut the computer off.

See the Power Management section for information on POWER BUTTON settings.

5Touchpad Move your ﬁnger across the TOUCHPAD to move the cursor. Tap on the TOUCHPAD to

make selections.

6Insert/Del Key Press this key to delete selected words or items. Press it with the function key (FN+DEL/

INSERT) to insert words or items.

7Micro Joystick Place your thumb or ﬁnger on the joystick and move it in the direction you want the cur-

sor to go.

Touchpad

The built-in capacitive touchpad is a pointing device that

senses movement on its surface. The cursor responds as you

move your thumb or ﬁnger over the touchpad.

The buttons located on the upper left of the keyboard have the

same function as a two-buttoned mouse. Press these buttons

to make selections, drag objects, or perform application depen-

dent functions.

Tap on the TOUCHPAD to make a selection. Move a thumb or

ﬁnger up and down on the right side of touchpad or back and

forth across the bottom of the touchpad to scroll.

Using the Touchpad

1. Hold the GD2000 in both hands with your thumbs on the key-

board. The touchpad is easily accessible by moving right thumb

over the touchpad, though you can use any ﬁnger.

2. Gently move your thumb or ﬁnger across the touchpad in the

direction you want the cursor to move.

3. You can use the touchpad to scroll by sliding a ﬁnger up and

down on the right edge of the pad or left to right on the bottom

edge of the pad.

Selecting Objects

1. Use the touchpad to position the cursor over the object you

want to select.

2. Tap the touchpad once or press the left mouse button .

Dragging

1. Place the pointer over the desired object.

2. Press and hold the left mouse button or tap the touchpad two

times as if you were double-clicking but do not remove your

ﬁnger after the second tap.

3. Move the pointer to the desired location.

4. Release the button or lift your ﬁnger to ﬁnish dragging.

Adjusting the TouchPad Settings

These settings allow you to change the orientation from right-

handed to left-handed, and ﬁne-tune the pointer movement

and timing of clicks.

Windows® XP:

Select Start, Settings, Control Panel, Mouse, and Buttons.

Windows® Vista and 7:

1. Select Start, Control Panel, Hardware and Sound.

2. Under Devices and Printers select Mouse. This will bring you

to the Mouse Properties window.

3. On the Buttons tab use the Devices drop-down menu to select

Synaptics TouchPad V7.2 on PS/2 Port 1. Now you can

choose TouchPad settings for the way you work.

The Synaptics TouchPad can also be accessed via the icon in

System Tray.

Touchpad Precautions

The touchpad is a sensitive device. If not properly cared for,

it can be easily damaged. Please take note of the following

precautions:



Avoid contact with dirt, liquids or grease.



Do not rest heavy objects on the touchpad or the touchpad but-

tons.



Keep your ﬁngers dry and clean when using the touchpad and

keep the touchpad dry and clean.



The touchpad is sensitive to ﬁnger movements. It responds best

to light touches. Tapping too hard will not increase the touchpad’s

responsiveness.

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Function Keys and Key Combinations

When using function keys, press and hold one of the FN

keys, then press the other key in the key combination.

Function

Key Function Description

FN+F1 Help Opens the Microsoft Help and Support Center.

FN+F2 to

F12

Application Speciﬁc

Functions

Selects functions within software applications. Refer to application help for informa-

tion about function key combinations.

FN+BKSP Break Use FN+BKSP as you would use the BREAK key on any PC.

FN+P Print Screen Prints the current screen.

FN+P+ALT Print Window Prints the current active window.

FN+ESC Pause Pauses and resumes an application. Press once to pause. Press again to resume.

FN+ Q Audio Volume Up Increases the audio volume

FN+ A Audio Volume

Down

Decreases the audio volume

FN+R Radio on/off Turns all wireless functions on/off (option with any radios).

FN+SHIFT Caps Lock Locks/unlocks keys A through Z in the UPPER CASE position. Press once to lock.

Press again to return the letters to lower case. While in the upper case mode, press

the SHIFT key for lowercase characters. You still have to use the SHIFT key to display

characters located on the upper portion of the keyboard. For example, press SHIFT+8

to type an asterisk (*), even when the CAPS LOCK key is activate.

The Caps Lock LED lights when the keyboard is in Caps Lock mode.

FN+INSERT/

DEL

Insert Inserts text in documents and applications.

Function Keys

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Special Keys

The keyboard has several keys that perform special functions, providing ease of use with the GD2000’s compact keyboard.

# Key Icon Description

1Windows

® Logo Key START button. Combinations with this key perform special functions, includ-

ing the following:

+ TAB Activates next Taskbar button.

+ E Opens My Computer in Windows® Explorer.

+ M Minimizes all Windows

SHIFT + + M Restores Minimized Windows

+ R Displays Run dialog box. Refer to Keyboard Shortcuts in Windows®

Help and Support for a complete list of Windows® key combinations.

2 C1 & C2 C1 C2 Application Launch Buttons. Automatically opens a pre-deﬁned application.

3Ctrl+Alt+Del Special Key used instead of standard CTRL+ALT+DEL on desktop keyboard.

For Windows® Vista: Press to activate sequences of Locking the computer,

Switching User, Log Off, Change a Password, or Start, Task Manager.

For Windows® XP, press to activate the same choices but in a dialogue window.

4 Audio on/off Turns the audio speaker off/on.

5 Display Brightness Up Increases of the display brightness.

6 Display Brightness

Down

Decreases display brightness.

7 Display / Monitor

Switch

Switches between the GD2000 LCD display and an external monitor. An

external monitor may be added using the Ofﬁce Dock.

9 Window Focus Moves foreground window back and places focus on next active window.

8 Keyboard Backlight on/

off

Turns the keyboard backlight off and on.

10 C3 & C4 C3 C4 Application Launch Buttons. Automatically opens a pre-deﬁned application.

5 6 7 10

8 9

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Radio ON/OFF Hot Key (option)

CAUTION FAA regulations require that all transmit/receive

devices be turned off during ﬂight.

The wireless RADIO ON/OFF HOT KEY R toggles the

power on and off to all radio devices (including GPS, Blue-

tooth®, WLAN, and WWAN radios).

If you have one or more radios (including GPS) in your com-

puter, use the RADIO ON/OFF HOT KEY to turn your radios off

during ﬂight. If you have radios and you do not have a switch

to turn the radios off, leave your computer off during ﬂight.

To Turn all Radios on or off

1. Press FN+R to power off all radio devices (airplane mode).

2. Press FN+R again to turn radio power on.

Application Launch Buttons

Once programmed, press each application launch button to

start the associated application. The application launch but-

tons are marked C1, C2, C3, and C4 below the keyboard.

To program the Application Launch Buttons

1. Select Start, All Programs, Mobile Computer Tools, Conﬁg-

ure On-Screen Display, C1, C2, C3, and C4 Settings

2. Select the C1, C2, C3, or C4 tab on the OSD Conﬁguration

screen.

3. Use the drop-down menu to select an application to associate

with the launch button.

4. Click Test to test if the application will run; then click OK to ac-

cept the application.

NOTE If the application you want to run is not in the drop-

down menu: click the Add button next to the Current Selec-

tion ﬁeld to display the “CustomExePrompt” screen.

5. Click the Browse button to display the Open ﬁle screen.

6. Find the application you wish to call with the APPLICATION

LAUNCH BUTTON and select it.

7. Click the Open button and enter a name for the application you

selected. Then press OK.

Zoom Keys

Zoom is an application that enlarges items on the display for better viewing. The ZOOM KEYS are above the keyboard

between the mouse buttons and the direction pad. Press the ZOOM KEYS to increase or decrease magniﬁcation.

When Zoom is active, use the following CTRL+ALT+{KEY} combinations to access Zoom commands:

Key

Combination Function Description

CTR+ALT+M Increase magniﬁcation Press and hold the CTRL+ALT+M key combination to increase the magniﬁca-

tion (the magniﬁer multiplier displays in the lower right corner of the window

or screen).

CTR+ALT+N Decrease magniﬁcation Press and hold the CTRL+ALT+N key combination to decrease the magniﬁca-

tion (the magniﬁer multiplier displays in the lower right corner of the window

or screen).

CTRL+ALT+F Switch between full

screen and cursor mode

Switches between magniﬁcation of the full screen and cursor mode (a small,

but expandable window area).

CTRL+ALT+Q Toggles the magniﬁer

on/off

Press CTRL+ALT+Q to launch or close the magniﬁer.

CTRL+ALT+U Launch custom setting

user interface

Press CTRL+ALT+U to launch the user interface to set the startup properties

of the magniﬁer.

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Display

Active Lid Switch

The active lid switch automatically places the computer in

stand-by when you close the display lid. It resumes when you

open the display. The active lid switch is a magnet that holds

the unit together when closed.

To close the display lid, fold it down gently until you hear a

click.

Lid Switch Power Management Settings

For Windows® XP:

1. On the System Tray area of the Taskbar, right-click the Power

Saver icon ( or ).

2. From the menu, select Adjust Power Properties.

3. Select the Advanced button.

4. Select what you want to happen when you close the display lid:

 Do Nothing

 Stand By (default)

 Hibernate

5. Check the Wakeup box if you want the computer to resume

when you open the display lid.

You can also click on the Start button, Control Panel, Mobile

PC, Power Options. From the choices on the left-hand side

of the screen, click on Choose what closing the lid does.

Under Power button and lid settings, select actions from

the drop-down menus.

For Windows® Vista:

By default the Active Lid Switch is set to Sleep when closing

the lid. To change this settings do the following:

1. On the System Tray area of the Taskbar, right-click the

DynaPower icon .

2. From the sub-menu that displays, click on DynaPower Power

Grid. You will see the Power Plan selected for the battery and

the AC adapter at the top of the grid. From the choices on the

left-hand side of the screen, scroll down until you see Power

buttons and lid.

3. From the drop-down menus you can specify the action to take

when you open and close the lid, press the POWER BUTTON,

press the SLEEP BUTTON, and click on the Start menu power

button.

NOTE The color-coded legend at the bottom of the Grid

shows power usage.

You can also click on the Start button, Control Panel, Mobile

PC, Power Options. From the choices on the left-hand side of

the screen, click on Choose what closing the lid does. Under

Power button and lid settings, select actions from the drop-

down menus.

For Windows® 7:

On the

System Tray

area of the

Taskbar

, right-click the

DynaPower

icon

2. At the top of the grid, select the appropriate Power plan.

3. Select the desired action settings for both battery or AC power.

4. In the Power buttons and lid section, select the Lid Open Ac-

tion and Lid Close Action.

5. Select Save Changes and repeat steps 2 through 4 until all

power plan settings you wish to modify.

NOTE The Lid Close Action default is Standby for Windows® XP

and Sleep for Windows® 7. The default Lid Open Action is Do Noth-

ing.

Adjusting Display Brightness

Use the display brightness keys to adjust brightness.

Automatic Dim Feature

To save battery power, your computer automatically dims the

display when the computer is not attached to external power.

NOTE You may still manually adjust display brightness.

See Managing Power for more information.

To Enable or Disable Automatic Dim

1. Restart the computer by selecting Start, Turn Off Computer,

Restart.

2. Press ENTER during boot up to open the Setup Utility.

3. Select Launch System Setup menu.

4. Use the RIGHT ARROW KEY to select the Advanced screen.

5. Use the DOWN ARROW to select Auto Brightness Control

and press ENTER.

6. Use the DOWN ARROW to select Auto DIMMING and press

ENTER.

7. Choose Enabled or Disabled and press ENTER.

8. Press ESC to save this setting and exit BIOS Setup.

Adjusting Display Resolution

1. Right click on the desktop.

2. Select Properties and then select the Settings tab. The dialog

box indicates the monitor screen resolution.

3. Use the Screen Resolution slide bar to adjust the resolution.

Normally, you should use the resolution suggested for the

display or monitor.

NOTE

Using a lower resolution than the screen was designed

for will reduce the area of the display. Higher resolution modes

may be used, as long as the monitor supports them.

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Touchscreen Calibration

With the outdoor viewable DynaVue®, you can start programs

and input data on the touchscreen using the provided pen

(stylus).

DynaVue® provides greater visibility in all outdoor lighting

conditions without reducing battery performance. It also pro-

vides balance between display brightness and contrast ratio,

increases contrast, provides rich color and improves visibility

of ﬁne details. It is less susceptible to heat damage and has the

same optimal performance on or off dock while keeping the

unit’s overall weight to a minimum.

To Calibrate the Touchscreen

1. Use the pen (stylus) provided with the touchscreen display.

2. Select Start, All Programs, Mobile Computer Tools, Touch-

screen Calibration.

3. Open Touchscreen Calibration link and following the

onscreen instructions to calibrate the touchscreen.

Simultaneous or Extended Display

You can use the computer’s multimedia capabilities in conjunc-

tion with an external monitor or video device. The optional

Ofﬁce Dock or Expansion Module allows this computer to

support simultaneous LCD and external display output via the

external monitor port. You can also connect other output dis-

play devices such as LCD projection panels for large-audience

presentations. See Attaching an External Monitor or Video

Device for more information.

Once the external display device is attached, simply press the

Display/Monitor Switch on the keyboard.

FEATURE When using an external monitor you can extend

your desktop. This allows you to open and view one program

on the external monitor while viewing a different program on

your notebook’s display. To set this up:

1. Right click on the desktop and select Properties to open the

Display Properties dialogue box.

2. Select the Settings tab.

3. Click on the “2” in the Monitors section.

4. Check “Extend my Windows®desktop onto this monitor”.

5. Select Apply and OK to save and exit.

6. Now you can drag the programs you want to view onto the

external monitor.

Display Tips

Always close the display lid when in a moving vehicle to

decrease vibration effects. Vehicle vibration can be ampliﬁed

up through the display when it is open, which can lead to accel-

erated hinge wear.

Screen Cleaning:

The computer display, with proper usage and cleaning, will last

for the anticipated ﬁeld life of the product (3 to 5 years) without

signiﬁcant degradation in view-ability or function.



For mild cleaning tasks use the micro-ﬁber cleaning cloth provid-

ed with your unit. Tougher contaminates such as oily ﬁngerprints

may require light dampening with clean water. Try this method

before trying stronger solutions.



For tougher cleaning tasks, use the cleaning cloth with an equal

(50/50) mixture of isopropyl alcohol and water (50/50).



Never use paper products such as paper towels or wipes to clean

the display surface. Paper products are abrasive and act much

like ﬁne sandpaper, causing irreversible damage to the screen

surface and anti-glare hard coat.



Replacement cleaning cloths and approved display cleaning

solution are available as optional ﬁeld kits. Contact your support

representative to order.

Screen Overlay:

A screen overlay is recommended for environments with high

contaminant potential. Remove contaminants from its surface

following the display cleaning methods noted above. A screen

overlay:



provides protection from damage caused by foreign objects or

surface contaminants and maximized the useful life of the screen

surface.



is replaceable if worn, scratched, or otherwise damaged.



has minimal impact on display brightness and readability.



is available as an optional ﬁeld kit. Contact your support repre-

sentative to order.

Touchscreen Stylus:



If your computer has the optional, integrated touchscreen, use

the included stylus.



Never use foreign objects such as ball point pens or hand tools

for touchscreen input; they will cause damage to the screen

surface.



You may use a clean ﬁnger tip for touchscreen input. However,

ﬁngertips may introduce contaminants to the touchscreen sur-

face and increase periodic screen cleaning requirements.



Contact your support representative to order stylus replace-

ments.

NOTE You can order available ﬁeld kits through by contacting

the Client Care Center (CCC) at 800-638-9270, option 2. Access

to the iCare Servenet Portal requires a Username and Pass-

word. Portal access will be setup upon request.

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LED Status Indicators

The activity indicators, located above the keyboard and in the

display hinge, light up when a particular function of the com-

puter is active. Each indicator is marked with an icon.

Radio and Wireless Status LEDs

Display Hinge LEDs - visible at the bottom of the display

indicate active installed radios: 802.11ABG, Bluetooth®, GPS,

Wireless WAN.

# Icon Function LED Description

1802.11

ABGN

Lit One or more installed

radios are ON

LED off All installed radios are

OFF

2Bluetooth®Lit Bluetooth® is ON

LED off Bluetooth® is off

3GPS Lit GPS ON

LED off GPS is off

4Wireless

WAN

Lit WAN ON

LED off WAN Off

Unit Status LEDs

The LED Status Indicators below keyboard.

# Icon Function LED Description

1Power Lit Power is ON

Flashing Suspend to RAM

2External

Power

Lit External power is

connected to the unit

3Battery Lit Battery charging

(when external

power is connected)

Flashing Low Battery (below

7% charge)

Quick

Flash

Indicates a problem

with the battery such

as: over discharged,

or EC is using pre-

charge

LED off When battery is not

charging (include

battery full, battery

discharge, and no

battery etc)

4Disk Status

(HW)

Lit The hard disk drive is

being accessed

Caps Lock LED on Keyboard

# Icon Function LED Description

1Caps Lock Lit The keyboard is in

Caps Lock mode

Audio

Your computer includes a single speaker audio output and an

integrated microphone. The speakers are located above the

display. The microphone is on the front left of the computer.

You can also attach external audio devices via the 2.5mm audio

headset jack on the right side of the computer.

To Adjust the Volume



To decrease volume, press Fn+



To increase volume, press Fn+



To mute the volume, press

You can also adjust the volume with the Windows® volume

control applet located on the Taskbar. However, the volume

control function keys override the Windows® volume control

applet. If your volume is too low or too high after setting the

volume in the applet, adjust the volume with the function keys.

Solid State Drive (SSD)

The hard drive in the GD2000 is a removable shock-mounted

1.8-inch SSD.

To remove the SSD

1. Save and backup any work, then shut down the computer.

2. Open the SSD release latch located on the right side of the

computer.

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3. Grasp the SSD release latch and gently pull the door open.

4. Slanting the unit, gently pull on the SSD bar.

5. Once the drive is projecting from the GD2000, grasp it gently

and pull it straight out, away from the unit.

To insert a hard drive

1. Line up the hard drive and slide it into the SSD slot.

CAUTION Keep the drive straight and press gently to

avoid damaging the exposed hard drive connector pins.

NOTE If an expansion module is included, its hard drive is

also accessible (See Optional Equipment and Accessories).

Hard Drive Care

You can reduce the risk of damage to the hard drives and

increase their reliability and data integrity by following these

recommendations:



Do not intentionally drop the computer. The unit is designed to

withstand the day to day rigors of the mobile environment and

provide years of reliable service. The useful life of the product

can be enhanced by not intentionally abusing the unit.



Before moving the computer it is recommended you turn it off

and close the display lid.



Maintain the debris protection of the computer by keeping all

external access doors closed and latched.



Periodically backup or archive important ﬁles and data.

Computer Security

Your computer includes several different security features to

help prevent theft and protect data. These include multiple

levels of password protection, an optional ﬁngerprint scan-

ner, Stealth mode and optional Trusted Platform Module V1.2

(TPM).

BIOS Level Passwords

Passwords protect your computer from unauthorized access.

When set, no one can access the computer without entering

the correct password.

You can set two types of passwords:



Supervisor Password secures your computer against unauthor-

ized entry to critical parameters in the BIOS Utility.



User Password secures your computer against unauthorized use,

and allows limited access to the BIOS Utility.

NOTE Do not forget to set your password. If you forget your

password, please get in touch with your dealer or an autho-

rized service center.

NOTE To prevent unauthorized access and protect your data,

if someone enters an incorrect password three times in a row

the computer will lock. To unlock it, authorized personnel

must contact the Customer Service Department for instruc-

tions.

See the BIOS Setup Utility section for more information.

Stealth Mode

Your computer has a stealth mode feature for users who may

need to use it where light, sound or radio transmissions could

be dangerous or disruptive, such as a military or public safety

user. Enabling stealth mode allows you to disable sound and

lights (such as system beeps, the fan, and the display backlight)

and wireless radio features. Refer to the BIOS Setup Utility

section for conﬁguration information.

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GD2000 User Guide

Getting Familiar

Trusted Platform Module (TPM)

TPM is only available if you have the optional Expansion Module installed. Enable or disable TPM in the System BIOS. TPM

provides a platform root of trust which uniquely identiﬁes a particular platform and provides various crypto capabilities including

hardware-protected storage.

Ports and Connectors

Ports and Connectors Connection Location

Slice Connector Compatible with the USB slice Button Side

USB 2.0 Port USB peripherals such as a mouse, printer or optical disk drive Right Side

Cooling Fan Outlet None Back Edge

Multi I/O Docking Connector Compatible with the ofﬁce or vehicle docks Back Edge

DC-in AC adapter (power) Back Edge

Dock Insert Tab Slots Tab slots help hold the ofﬁce dock in position Back Edge

Audio In/out 3.5mm audio in/out Right Side

ENERGY STAR®

General Dynamics Itronix is committed to designing mobile computers with the environment in mind.

Not only do we design computers that withstand the environment – with rugged features that enable

you to use them in extreme operating conditions, we design computers that use less energy, reducing

environmental pollution.

That’s why our ENERGY STAR® compliant mobile computers meet or exceed the stringent ENERGY

STAR® standards set by the Environmental Protection Agency (EPA). According to the EPA, ENERGY

STAR® qualiﬁed products use as much as 60% less energy than standard equipment. By lowering

energy consumption, our computers help customers save money while reducing greenhouse gas emis-

sions.

For more information about ENERGY STAR® (in English), go to www.energystar.gov.

To help you conserve energy on both AC and battery power, by default this computer:



Turns off the display after 15 minutes of inactivity



Enters standby, a low power mode, after 15 minutes of inactivity, compared to 30 minutes required for ENERGY STAR® compliance

Press any key to wake the computer or turn the display back on after a period of inactivity.

This computer was also designed with other power saving features that go beyond ENERGY STAR® requirements. See the Power

Saving Settings section to make the most efﬁcient use of those features.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Making Connections

Attaching Audio Devices

Connect a stereo headset or microphone to the 3.5mm audio

jack on the right side of the computer.

NOTE Separate audio input and output jacks are available with

the Ofﬁce Dock.

External Monitor or Video Device

The Ofﬁce Dock has a VGA monitor port (Video Out) so you

can connect an external monitor. You may use an external

monitor simultaneously with your notebook’s display, instead

of your notebook’s display, or as an extension of your note-

book’s display.

To attach an external monitor

1. Connect the video signal cable or VGA adapter to the external

monitor port on the back of your ofﬁce dock.

2. Connect the power cable from the external monitor to a power

outlet and turn on the monitor.

3. Read the monitor’s manual for additional instructions.

Using Simultaneous Display

Your computer takes advantage of Windows® dual-display

capability, allowing you to use your computer for presenta-

tions. To use simultaneous display, connect an external display

device to the ofﬁce dock’s external monitor port. You can then

toggle the display output location by pressing . It will out-

put to your computer’s display, the attached external display,

or both displays simultaneously. Keep pressing until you

have the output option you want.

Using Extended Display

When using an external monitor you can extend your desktop.

This allows you to open and view one program on the external

monitor while viewing a different program on your notebook’s

display.

For Windows® XP

1. Right click on the desktop and select Properties to open the

Display Properties dialogue box.

2. Select the Settings tab.

3. Click on the “2” in the Monitors section.

4. Check “Extend my Windows desktop onto this monitor”.

5. Select Apply and OK to save and exit.

6. Now you can drag the programs you want to view onto the

external monitor.

Port Covers and Doors

Inspect for broken, loose or missing parts and fasteners. Miss-

ing port covers or doors create contaminant entry points which

may lead to system failure.

Replacement port covers are available as ﬁeld kits. Contact

your support representative to order.

Audio Jack

External Monitor

(VGA) Port

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GD2000 User Guide

uid

GD2000 User Guide

Your GD2000 supports up to three integrated radios and GPS for

superior wireless communication (One radio per category listed below).



Wireless Local Area Network (WLAN)



Wireless Wide Area Network (WWAN)



Bluetooth®



Global Positioning System (GPS)

Since each customer’s radio conﬁguration is unique, please

read the radio help installed on your desktop and refer to the

manufacturer documentation to setup and use your radio(s).

If you have the radio ON/OFF option, press FN+ to power

off all radio devices (airplane mode).

CAUTION FAA regulations require that all transmit/receive

devices be turned off during ﬂight. If you have radios in your

computer (including GPS) and your computer is equipped with

a RADIO ON/OFF switch, please use it to turn your radios off

during ﬂight. If you have radios and you do not have a switch

to turn the radios off, either leave your computer off during

ﬂight or contact your help desk for assistance.

WLAN radio (option)

Your computer may include integrated Wireless Local Area

Network (WLAN) capability. See the radio help ﬁle on your

desktop for more information.

About WLAN

WLAN provides all the features and beneﬁts of traditional LAN

technologies, such as Ethernet, without the limitations of wires

or cables. It enables mobility and ﬂexibility without compro-

mising connectivity for today’s mobile user.

Bluetooth® (option)

About Bluetooth®

Bluetooth® is a short range, wireless technology. Bluetooth®

systems create a wireless personal-area network (WPAN).

When Bluetooth®-capable devices come within range of one

another, an electronic conversation automatically takes place

to determine whether they have Bluetooth® services to share

and whether one needs to control the other. Then, the devices

hop frequencies in unison so they stay in touch with one

another and avoid interference with other devices.

Bluetooth® devices send out weak signals of 1 milliwatt. Your

GD2000 is a Class II Bluetooth® device with a range of about

ten meters. Even with the low power, the walls in your house

won’t stop a Bluetooth® signal. This makes the standard useful

for controlling several devices in different rooms (ie: audio,

printer, keyboard, mouse). However, obstructions such as

walls do degrade the signal and reduce its range.

NOTE Due to the compact nature of the GD2000, only two

internal USB ports are currently available to accommodate dif-

ferent conﬁguration options. The Bluetooth®, touchscreen and

ﬁngerprint scanners all use internal USB ports, so you can only

pick two of these options in a single unit.

WWAN (option)

If you ordered the WWAN option, there will be an extension

on the display lid as illustrated by #2 below. (This image also

shows an optional GPS antenna - #1.)

NOTE All WWAN radios are backwards compatible to sup-

port slower technologies to provide the greatest possible

coverage to the user.

HSPA

High-Speed Packet Access (HSPA) is a 3G GSM Mobile protocol

in the HSPA family, which provides a roadmap for UMTS-based

networks to increase their data transfer speeds and capacity.

HSPA deployments/cards/modules can support 1.8 Mbps, 3.6

Mbps, 7.2 Mbps and 14.4 Mbps in downlink mode and 2.0 Mbps

and 5.7 Mbps in the uplink mode.

EDGE/GPRS/GSM Network

The Enhanced Data Rates for Global Evolution (EDGE) net-

work allows users to transfer data with download speeds up

to 237 Kbps (70-130 Kbps typical). It is more than three times

the speed of GPRS. The EDGE network can help you perform

at higher levels of productivity by providing real-time wireless

access to critical business systems and applications.

UMTS/GPRS/GSM Network

Universal Mobile Telecommunications System (UMTS) - also

referred to as wideband code division multiple access (W–

Wireless Communication

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Wireless Communication

Improving Radio Coverage

Wireless connectivity between your computer and wireless

network access points is essential. Maintaining this wireless

connectivity over a wide area is fundamental to the usefulness

of the network. This makes the scope and reliability of radio

coverage a primary concern. Therefore, one of the most impor-

tant features of the wireless network is the degree of radio

coverage provided. Coverage can be inﬂuenced by terrain,

buildings or even a crowded room. Here are some tips to help

you improve radio coverage, depending on your location.

In any Location



Performance can vary signiﬁcantly at different times of the day.



Weather can affect performance.

On the Street



Try all sides of a building to see which side provides the stron-

gest radio signal.



Move from under trees. Pine needles absorb radio signals more

than leaves.



Move away from overhead electrical wires.



Radio signals reﬂect off other buildings. Even in the signal

shadow, the signal could be reﬂected back by another building.



Try not to hold the unit. If possible, place it in vehicle, on a cabi-

net or desk.



If holding the unit, turn the unit in 90-degree increments to

avoid shielding it with your body and don’t cover the back of the

display.



The signal is 1-2 feet across; therefore, moving several feet in

any direction may give different results.

Inside a Building



Move toward windows.



Signals do not penetrate ground; therefore, there will probably

be no signal in basements.



Reﬂective coatings on windows reﬂect radio signals. Try the side

of the building that is least likely to have coated windows.



Closed metal blinds can reﬂect radio signals.



Dropped ceilings sometimes hide an accumulation of electrical

cable.

Electromagnetic Interference (EMI)

Electromagnetic Interference (EMI) is generated by switch-

ing circuitry closets or un-interruptable power source (UPS)

systems found near computer rooms and can block the radio

signal.

Look for signiﬁcant sources of electromagnetic radiation. Prob-

lems may emanate from a source between your location and

the radio base station.

Antennas

The GD2000 has several embedded antenna options to support

wireless communications. They require no user action.

CAUTION Use only the supplied or an approved antenna(s).

Use of unauthorized antennas, modiﬁcations, or attachments

may void your warranty and could impair call quality, damage

the radio, or result in violation of FCC regulations.

The GD2000 may contain the radio transmitters listed below.

The following statements are relevant when using these radios:

Each internal radio may or may not have an individual FCC

Identiﬁer label. That FCC Identiﬁer label is not applicable to this

conﬁguration. Only the external FCC ID is applicable. Only the

antenna with which an intentional radiator is authorized may

be used with the intentional radiator.

The WLAN embedded dual antennas are located internally in

the upper right and left edges of the display screen and are not

to be modiﬁed. This device may contain a WLAN radio trans-

mitter and a WAN radio transmitter. To comply with FCC RF

exposure requirements when using the WAN radio transmitter,

a minimum separation distance of 20 cm must be maintained

between the external dipole antenna and all users/bystand-

ers. When using the WLAN transmitter, a minimum separation

distance of 20 cm must be maintained between the upper right

and left edge of the display screen and all users/bystanders.

The WAN radio and WLAN transmitter should be turned off

before carrying the notebook PC in order to comply with FCC

RF exposure requirements.

Since each customer’s radio conﬁguration is unique, please

read the radio help installed on your desktop and refer to the

manufacturer documentation to setup and use your radio(s).

General Dynamics Itronix 72-0139-001

GD2000 User Guide

The computer operates on AC or battery power. This section explains

how your computer manages and conserves power and details

important information for the times you will use it on battery power.

Be sure to read the Battery Safety and Precautions section.

The Battery



The computer uses a “smart” Lithium-Ion (standard - 59WHR)

battery to provide long battery life.



The battery’s temperature sensor and memory device store infor-

mation, such as how much charge is left and how many times it

has been recharged.



The battery alarm beeps or displays a warning on your screen

when battery power is critically low. Save your work and

recharge the battery when this happens.



To see how much battery power remains, move the cursor to

the Power Saver icon ( or ) in the System Tray area of the

Taskbar. The status will show in a pop-up when you hover your

cursor over the icon.



Whenever possible, use the AC adapter. It is also advisable to

have an extra fully-charged battery available as backup.

Using a battery for the ﬁrst time

Before using a battery for the ﬁrst time:

1. Connect the AC adapter to the computer, then to a power

source.

2. Calibrate the battery to set the gas gauge to accurately reﬂect

battery capacity.

You only need to do this once with a new battery or with a

battery that’s been stored without being used for a long time.

Remove the battery if the computer will be stored for more

than two weeks.

Battery and Temperature

The battery is most efﬁcient at room temperature, 20°C (68°F).

While it operates in a wide temperature range, battery capac-

ity is affected by higher or lower temperatures. However,

storing Li-Polymer or Lithium-Ion batteries at low temperatures

reduces aging effects.

Temperature Approximate

Available

Capacity

0°C (32°F) 80%

20°C (68°F) 100%

45°C (113°F) 100%

NOTE While the battery may not provide 100% capacity at

temperature extremes, its capacity returns to normal when its

temperature normalizes around 20°C (68°F).

Battery Calibration

Over time, as the battery is repeatedly drained and recharged,

battery runtime may decrease. Calibrate the battery the ﬁrst

time you use it and then periodically for maximum perfor-

mance.

The calibration process empties and charges the battery. This

allows the Windows® battery gauge to accurately monitor

battery status. An accurate gas gauge enables the computer

to warn you about a low battery before any data is lost during

a low battery critical shutdown. It also allows you to detect

when batteries have reached the end of their useful life.

Battery calibration will take up to 8 hours, depending on how

much power the battery already contains.

When to calibrate the battery:



The ﬁrst time you use it



After it has been in storage



If the gas gauge has become inaccurate



Every three months for optimum performance

Windows® XP Battery Calibration

1. Select Start, All Programs, and Mobile Computer Tools.

2. Select Battery Calibration.

Windows® Vista Battery Calibration

1. Right click on the DynaPower icon in the Taskbar.

2. Select DynaPower Battery Calibration from the menu on the

left side of the screen. The Calibration window will display,

asking if you’d like to start the calibration process.

NOTE The battery calibration process may take up to 8 hours

to complete.

3. Select Start to begin calibrating or Cancel to Exit.

Windows® 7 Battery Calibration

1. To run the battery calibration program select Start, All Pro-

grams, and Mobile Computer Tools.

2. Next, select DynaPower Battery Calibration. If you get a

pop-up window asking if you want to allow the program to

make changes to the computer, select Yes.

3. Select Start to begin calibrating or Cancel to exit.

NOTE The battery calibration process may take up to 8 hours

to complete.

BIOS Level Battery Calibration Process

NOTE BIOS level calibration may not be available with all

General Dynamics Itronix computers. Use the Windows® Bat-

tery Calibration utility for models not equipped with a BIOS

calibration option.

Battery Power

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Battery Power

TIPS



Partial discharge/charge cycles are preferred compared to drain-

ing the battery completely and recharging.



Connect AC Charger, Vehicle Dock, or Vehicle Power Adapter when-

ever possible and at the end of each work day.

When to Replace the Battery

Over time the battery’s capacity gradually decreases. Replace

your battery if it no longer provides 80% of its original rated

capacity.

WARNING There is danger of explosion if the battery is

incorrectly replaced. Replace only with the same or equivalent

type recommended by the manufacturer. Dispose of used bat-

teries according to the manufacturer’s instructions.

Heat Considerations

The computer’s processor is designed to consume as little

power as possible. However, working in a hot environment or

working for long periods may raise the temperature. Your com-

puter takes the following steps to lower temperature:

1. The cooling fan turns on. You may hear the fan and feel air

coming from a vent on the left side of the computer.

2. If the temperature continues to rise, processor activity is re-

duced. You may notice a slight loss of performance.

3. To prevent damage, if the computer gets too hot, the processor

stops and the computer shuts down.

Monitoring Battery Power

For Windows® XP:

To see how much power the battery has left, move the cur-

sor to the Power Saver icon ( or ) in the System Tray area

of the Taskbar. The status will show as a pop-up when you

mouse-over the icon. Right-click on the icon to use the Power

Saver utility to manage battery power.

For Windows® Vista:

There are several ways to monitor your battery power.



Hover your mouse over the battery icon in the Taskbar to see

how much battery power you have remaining.



To conﬁgure and monitor your battery settings, use the

DynaPower utility in your Taskbar. Right-click on the

DynaPower icon in the System Tray area of the Taskbar, then

on Windows® Mobility Center. Under Battery Status, click

on the drop-down menu to choose a power plan: Balanced,

Power Saver, or High Performance. Click on the red X to save

your changes and close the window.



You can also conﬁgure your battery settings by right-clicking

on the battery icon in the System Tray area of the Taskbar.

A sub-menu will display. Click on Power Options to select a

Windows® Power Plan: Balanced, Power Saver, or High

Performance. You can click on Change plan settings under each

option to edit a power plan.

For Windows® 7:

To see how much power the battery has left, move the cur-

sor to the Power Saver icon ( or ) in the System Tray area

of the Taskbar. The status will show as a pop-up when you

mouse-over the icon. Right-click on the icon to use the Power

Saver utility to manage battery power.

Low Battery Alarms

CAUTION When battery power is low the alarm beeps or

displays a warning on your screen. Take immediate action to

avoid data loss by saving ﬁles and connecting to AC power.

When the computer alerts you that the battery is low, immedi-

ately do one of the following:



Connect the AC power adapter.



Save your work and then select Shut Down from the Start

menu.



Turn off the computer and replace the discharged battery with a

charged battery (See Battery Charging).

NOTE Do not restart the computer until you have connected

to an AC adapter or replaced the discharged battery with a

charged battery.

To set or change low battery alarms, do the following:

For Windows® XP:

Select Start, Settings, Control Panel, Power Options, Alarms.

Two different power alarms can be enabled or disabled: the

Low Battery Alarm, and the Critical Battery Alarm. Use the

slide bar to set the power level at which the alarms are acti-

vated. Select the Action button to choose whether the alarm

sounds, displays a message, or both.

For Windows® Vista:

Right-click on the DynaPower icon in the Taskbar, then click

on DynaPower Grid. Using the scroll bar, scroll to the bottom

of the Grid until you see Battery. Use the slide bars and drop

down menus to set low and critical battery action and notiﬁca-

tion levels.

For Windows® 7:

Select Start, Settings, Control Panel, Power Options, Alarms.

Power Saving Settings

For Windows® XP: For Windows® XP:

Your computer comes with a utility, Power Saver, to build upon

the operating system’s power management capabilities. It is

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GD2000 User Guide

Battery Power

recommended that you use Power Saver rather than the Power

Management utility located in the Control Panel. Power Saver

works with the Windows® XP operating system only.

When on external power, Power Saver provides two proﬁles:

Docked and Normal. When on battery, it provides another

two proﬁles: Max Life and Normal. You can easily toggle

between the Max Life and Normal battery proﬁles by pressing

CTRL+SPACE.

There is also an option to keep the computer awake, while

at the same time, saving battery power. To conﬁgure Power

Saver settings for Windows® XP

1. On the System Tray area of the Taskbar, right-click the Power

Saver icon .

2. Choose any of the power saving options to conﬁgure your

power plan on the sub-menu.

3. You can also manage power settings when your computer is

on AC power. Left-click on the External Power icon in the

Taskbar tray. This will display a sub-menu to conﬁgure power

options while your computer is plugged in. Click on one of the

options to conﬁgure external power settings.

4. Right-click on the external power icon . This will display two

options: Adjust Power Properties or Open Power Meter.

Click on Open Power Meter to display how much power the

batter has left.

Power Saver Icons

Icon Description

The computer is on battery power and set to use the

Max Life battery proﬁle.

The computer is on external power and set to use the

Docked plugged in proﬁle.

The computer is on battery power and set to use the

Normal battery proﬁle.

The computer is on external power and set to use the

Normal plugged in proﬁle.

The computer is on battery power and set to Stay

Awake. This setting overrides any settings that

cause the computer to inactivity suspend, hibernate

or turn off the display. It may shorten your battery life

and should only be used temporarily.

The computer is on external power and set to Stay

Awake. This setting overrides settings that cause the

computer to inactivity suspend, hibernate or turn off

the display.

For Windows® Vista:

DynaPower is the utility for the Windows® Vista operating sys-

tem. DynaPower is a power management and battery calibra-

tion tool wrapped up in one utility. DynaPower does not run on

Windows® XP. To conﬁgure DynaPower settings for Windows®

Vista:



Use the DynaPower utility. Left-click on the DynaPower icon

in the Taskbar and choose a power plan from the drop-down

menu: Power Saver, Balanced, or High performance.



You can also use Automatic Power Plan Switching. This will

set your machine to automatically change power plans when

you plug in or unplug your unit. For instance, you may wish to

always run in the “Power Saver” plan when you are unplugged

from AC power, and to always run in the “High Performance”

plan when you are plugged in. Clicking on this command to

conﬁgure Automatic Power Plan settings.



Click on the Start Button, scroll past the power icon and padlock

icon, then click on the arrow to display the Shut Down menu.

Click on Sleep, Hibernate or Shut Down to manually enter any

of the low-power states.

For Windows® 7:

1. On the System Tray area of the Taskbar, right-click the Power

Saver icon .

2. Choose any of the power saving options to conﬁgure your

power plan on the sub-menu.

Managing Power

Your computer has power management capability so you can

reduce the amount of energy used, especially during periods

of inactivity. Effective use of power management options

can greatly conserve and extend your battery life. The power

management unit monitors system activity, such as hard drive,

keyboard, mouse, or any devices attached to a port. If it does

not detect activity for a period of time, the computer stops

some or all of these devices in order to conserve energy.

Your computer employs a power management scheme that

supports ACPI (Advanced Conﬁguration and Power Interface),

allowing for maximum power conservation and maximum

performance at the same time. Windows® handles all power-

saving chores for your computer.

NOTE For more information on managing power using

Windows® XP, search for Power Options in Microsoft® Help

and Support.

Low-Power States

Your computer can enter three different low-power states to

conserve power: Standby/Sleep, Hibernate and Power Off.

These states can be entered manually or after a period of

inactivity. From the Power Saver or DynaPower utilities, you

can conﬁgure the POWER BUTTON, SLEEP BUTTON (FN+F3)

and LID SWITCH to initiate any of the low-power states.

Standby/Sleep

Most system devices are powered off, but the contents of

system memory are retained. Standby/Sleep is sometimes

referred to as Suspend to RAM. When the computer returns

from Standby mode, the desktop appears with the same ﬁles

and programs open as when the computer was suspended.

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GD2000 User Guide

Battery Power

Resume time is very quick.

For Windows® XP: Select Start, Turn Off Computer, Standby

to enter Standby/Sleep mode.

For Windows® Vista and Windows® 7: Select Start and click on

the arrow next to the Shut down menu. Then select Sleep to

enter Standby/Sleep mode.

Hibernate

Hibernate, or Suspend to Disk, is similar to Standby except

the current state of the computer is copied to the hard disk in

a special ﬁle. Then, all devices in the computer are turned off.

When the computer returns from hibernation, the desktop

appears with the same ﬁles and programs open as when the

computer was suspended. Hibernation saves more power than

standby, but takes slightly longer to resume.

For Windows® XP: On the System Tray area of the Taskbar,

right click the Power Saver icon , then select Conﬁgure Power

Settings and make your desired changes.

For Windows® Vista and Windows® 7: On the System Tray

area of the Taskbar, right click the DynaPower icon, then select

DynaPower Grid and make your desired changes.

Power Off

All applications are closed and the system shuts down. To

power off the computer select Start, Shut Down, Shut down.

Then click OK.

Power Button Settings

The function of the Power Button can be set to Shut Down,

Standby or Hibernate in the Power Saver utility. However,

holding the Power Button down for more than four seconds

will force a power off while operating under any situation,

resulting in the loss of any unsaved information.

Battery Tips

Tip 1. Avoid excessive heat and cold



Your battery will last longer during the day if it is used, charged

and stored between 50°F and 86°F (10°C and 30°C).



Charge the battery nightly where the temperature will remain

around 68°F (20°C).

NOTE Your battery may not last as long through the day if

you charge it at higher or lower temperatures.



Allow unrestricted airﬂow while the computer is connected to

external power. Make sure that the fan inlet and outlet are unob-

structed.



Avoid exposure to extreme temperatures for long periods, which

can shorten battery charge life and potentially damage the battery.

How your battery behaves in warm conditions

To prevent possible damage to the battery, the system may not

allow a charge if the battery temperature is above 122°F (50°C),

(such as in a closed, unattended vehicle during the summer).

In this case, the Battery Power Indicator may indicate that

the computer has stopped charging your battery; however,

your battery may not be fully charged. If possible, turn off or

suspend your computer while the battery is charging in a warm

environment to avoid over-heating. In warmer temperatures,

your battery may take much longer to fully charge.

How your battery behaves in cold conditions

When using a battery in cold conditions, the battery capac-

ity may drain signiﬁcantly faster. To prevent possible dam-

age to the battery, the system will not allow a charge if the

battery temperature is below 41°F (5°C) (such as in a closed,

unattended vehicle during the winter). In this case, the Bat-

tery Power Indicator may indicate that the computer has

stopped charging your battery; however, your battery may not

be fully charged. In cooler temperatures, your battery can take

much longer to fully charge.

Tip 2. Prevent wasted power



Manually turn off or suspend your computer whenever you are

not using it.



Reduce screen brightness.



Enable the display’s automatic dimming feature.



Use the AC adapter or vehicle adapter whenever possible. Con-

nect to a charging source and fully charge at the end of day (this

ensures the gas gauge is accurate and provides a charged bat-

tery for the next day).



Avoid allowing the Li-Polymer or Lithium-Ion battery pack to

completely discharge.



Use the Dynapower utility to help save power.



When running on battery power, make sure your system sus-

pends automatically after a few minutes of inactivity.

NOTE Radios, custom applications, or modiﬁed system set-

tings may affect this.



Unplug peripherals when you are not using them, since they

may draw power from the system even when not in use.



Avoid operating audio and video applications when using battery

power (operating video, or audio equipment increases the com-

puter’s power requirements).



Don’t use screen savers as they draw excessive current, espe-

cially “3D” screen savers.



Avoid or minimize using applications that keep the CPU busy a

large percentage of the time.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Battery Power

Identifying power wasting programs

The following will help you determine if your system is running

applications or processes that are keeping the CPU busy:



Start the Task Manager Utility.

For Windows® XP:

Open Windows® Task Manager by right-clicking an empty

space on the Taskbar, and then click Task Manager. Click on

the Process tab to view running processes. Click on the Perfor-

mance tab to view running applications.

Watch the CPU Usage. It is okay if the processor usage is occa-

sionally 100 percent, but if it is 100 percent most of the time, this

may indicate a problem.

What to do if applications are keeping the CPU busy



If possible, close applications that keep the CPU busy when you

are not using them.



Turn off or suspend your computer whenever you are not using

it (this will help to conserve power).



Your organization’s help desk may have an updated version of

the application.

Tip 3. Calibrate your battery

Over time, the accuracy of the Windows® battery gas gauge

may be affected by repeated charging and discharging of the

battery. Calibrating the battery every 3 or 4 months helps to

keep the gas gauge accurate. For information on calibrating the

battery, refer to Battery Calibration.

Tip 4. Get a good charge



Your computer will charge more quickly if it is turned off or

suspended.



In warmer or cooler temperatures, your battery can take much

longer to fully charge.



If your battery is charged in a cold (less than 41°F/5°C) or very

warm (greater than 122°F/50°C) environment, it is possible

that the Battery Charge LED will indicate that the charge has

stopped; however, this does not necessarily mean that your bat-

tery is fully charged.

Tip 5. Prevent data loss

Follow these guidelines to prevent data loss when removing

your battery or storing your computer:



You will lose data if you remove the battery while the computer

is operating or suspended. To prevent this, shutdown your

computer or put it into Hibernate (suspend-to-disk) mode before

removing your battery.



If you plan to store your computer for more than a few days,

shutdown your computer or put it into Hibernate mode. Re-

move the battery before storing the computer.

Tip 6. Clean terminals

Dirty terminals can be a cause of charging problems. Clean

battery terminals with a cotton swab dipped in isopropyl alco-

hol. Make sure that the alcohol has evaporated before reinstall-

ing the battery.

Tip 7. Storing batteries

Stored Li-Polymer or Lithium-Ion battery packs gradually dete-

riorate, particularly if they are not stored in ideal conditions,

and their life expectancy decreases. When storing Lithium-Ion

battery packs for extended periods, consider these recommen-

dations:



When storing batteries for extended periods, it is recommended

that you store them between 3°C to 7°C (38°F to 45°F) to retard

self-discharge and battery aging.

NOTE If you store batteries at normal ambient tempera-

tures, use the following charging policy to maintain battery

pack condition:

 Charge installed batteries every 21 days to maintain their charge

capacity.

 Charge uninstalled batteries every 6 months.



Unused or stored batteries can lose power over time. When you

install a battery that has not been used recently, connect external

power to the computer and fully charge your battery.



Fully charged Li-Polymer or Lithium-Ion batteries deteriorate

faster than partly discharged ones. For ideal storage, charge the

battery to 100% and then discharge them to 50% charge before

storing.



Do not allow stored Li-Polymer or Lithium-Ion batteries to

discharge completely, as this may permanently damage them.

Stored batteries should be recharged to 50% capacity every six

months.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

The BIOS Setup Utility allows you to conﬁgure your computer’s basic settings. When you turn your computer on, the system reads this

information to initialize the hardware so that it will operate correctly. You can use the BIOS Setup Utility to change your computer’s startup

conﬁguration. For example, you can change your system’s security routine.

Starting the BIOS Setup Utility

The Setup Utility can only be started shortly after powering up the computer. When the message “Press Fn+F2 button to enter

SETUP” is displayed at the bottom of the screen, press and hold Fn+F2. The Aptio Setup Utility will open.

CAUTION The BIOS conﬁguration on your GD2000 comes pre-conﬁgured at the factory with optimal settings. These settings

may be changed at any time, however, be aware of the effects of making changes. Incorrect settings can cause your system to

malfunction. To correct mistakes, return to Setup and restore the Setup Defaults by going to the Exit Menu and selecting “Load

Optimal Defaults”.

Navigation and Help

The Menu Bar

The Setup Utility has ﬁve menu options in the Menu Bar (1)

at the top of the window. To navigate between the screens

you must use the keyboard and the arrow keys.

The keyboard is used to navigate through BIOS

screens:

MAIN Use for basic system conﬁguration

ADVANCED Use to set the advanced features

SECURITY Use to set user and supervisor passwords

BOOT Use to select the sequence of boot devices that are

searched to load an operating system.

SAVE & EXIT Use to exit the current Setup session

The Field and General Help Windows

THE FIELD HELP WINDOW (2) is on the right side of each menu. It

displays the help text for the currently selected ﬁeld. This text

updates as you move the cursor from ﬁeld to ﬁeld.

THE FIELD LIST (3) is on the left side of the BIOS Setup Utility screen. It displays the actual ﬁeld titles and entry ﬁelds for the BIOS

settings.

THE NAVIGATION MENU (4) is on the lower right side of the BIOS Setup Utility screen. It displays the navigation keys used with an

external keyboard.

NOTE You can change the value of a ﬁeld if it is enclosed in [brackets]. Navigation keys for a menu are shown at the bottom of

the screen. Please refer to the help information that displays in the Field Help Window as you select a ﬁeld.

CAUTION Certain ﬁelds are highly technical. Do not make changes to a ﬁeld if you do not understand its function. For optimum

settings, press F9 to load Setup defaults; then press F10 to save the changes and exit the Setup Utility.

NOTE Don’t forget your password. If you forget your password, you may have to return your notebook computer to your dealer

to reset it.

Customizing the BIOS

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Customizing the BIOS

#Function Description

1 The Menu Bar The Setup Utility has six menu options in the Menu Bar at the top of the window. Press the

left or right arrow keys to cycle through these menu screens.

Main Contains basic settings about your computer such as date, time, and other general options

Advanced Allows you to view and conﬁgure your drives, and I/O (input/ output) ports, and stealth

mode settings

Security Lets you set passwords for protecting your computer

Boot Allows you to set the order in which the system boots up

Save & Exit Includes options to save or discard your changes, and to exit the BIOS Utility

2 Settings and Information

ﬁelds

This area is used to display current system and BIOS information, and allows changes to

some ﬁeld settings. See Viewing or Changing Field Settings below

The Main Menu

The Bios Main Menu displays detailed information about

the computer, including the system time and date.

Field Setting Function

System Time HH:MM:SS Sets the system time in 24 hour format. The value takes effect immediately

System Date MM/DD/YYYY Sets the system date. The date can be set from January 1, 2005 to December

31, 2099. The value takes effect immediately.

CPU Type (none) Displays the type of CPU

CPU Speed (none) Displays the CPU speed

Install Memory (none) Displays the current system memory

HDD Serial Number (none) Displays the HDD Serial Number

BIOS Version (none) Displays the current system BIOS version

VBIOS Version (none) Displays the VBIOS version

EC Version (none) Displays the EC version

System Board Version (none) Displays the System Board version

Serial Number (none) Displays the Serial Number

Asset Tag Number (none) No Asset Tag

Product Name (none) Displays the Product Name

Manufacture Name (none) Displays the Manufacturer Name

UUID (none) Displays the UUID

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Customizing the BIOS

The Advanced Menu

The Advanced Menu provides the user with the ability to

conﬁgrure speciﬁc system settings.

Field Setting Function

Stealth Mode Conﬁguration Sub-Menu Depending on Stealth Mode setting, LED, FAN Beeps, LCD Bright-

ness, Audio and Wireless devices will keep silent when activated.

This allows the computer to be used in an environment where

sound and light could be dangerous or disruptive.

Keyboard Features Sub-Menu Selects keyboard options such as NumLock power on state, Light

Sensor, Backlight, and left button.

Graphics Memory Sub-Menu Sub-Menu Select the amount of total graphics memory

USB Control Sub-Menu Sub-Menu Enable/Disable all external USB ports

Super IO Conﬁguration Sub-Menu Conﬁgure I/O Devices (serial ports) on the vehicle dock, ofﬁce

dock and the GPS radio

2nd Super IO Conﬁguration Sub-Menu Conﬁgure I/O Devices (serial ports) on the Expansion Module

(Only displayed if Expansion Module is installed)

Battery Calibration Sub-Menu Sub-Menu Conﬁgure Virtualization and system resumption

SATA Mode IDE

AHCI

Controls the mode in which the SATA controller should operate.

Intel Execution-Disable Bit ENABLED

Disabled

When disabled, forces the Execute-Disable Bit Capability

extended feature bit to always return to 0.

System Cooling Mode Cool

NORMAL

Max Performance

Set cooling mode.

Cool: CPU is slowed down to reduce heating

Normal: CPU runs normally

Max Performance: CPU runs as fast as necessary

NOTE Max Performance will not allow the unit to over-heat.

However, over-heating will limit performance and the fan will run.

Resume on Modem Ring OFF

The system wakes from sleep when an incoming call is detected if

the setting is On.

WLAN Support ENABLED

Disabled

The WLAN device is powered on when the system boots if the

WLAN support is enabled. It is not powered on when the system

boots if the WLAN support option is disabled.

Bluetooth® Support ENABLED

Disabled

The Bluetooth® device is powered on when the system boots if

the Bluetooth® support is enabled. It is not powered on when the

system boots if the Bluetooth® support option is disabled.

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GD2000 User Guide

Customizing the BIOS

GPS Support ENABLED

Disabled

The GPS support option is powered on when the system boots

if GPS support is enabled. It is not powered on when the system

boots if the GPS support option is disabled.

Boot on External Power Detect Enabled

DISABLED

The unit boots from off state when external power is applied if

setting is enabled.

S3 Resume When Lid Opened Enabled

DISABLED

The unit wakes from sleep when display lid is opened if setting is

enabled.

On-board LAN ENABLED

Disabled

Enables or Disables Dock Ethernet port.

Auto Diming ENABLED

Disabled

The system will support Auto-Dim of the LCD backlight when the

AC power source is NOT available (running on battery power).

Radio Button ENABLED

Disabled

The Radio button will not be functional when the setting is dis-

abled. The radios remain in their last state.

Auto G-Sensor VGA Rotation ENABLED

Disabled

Disables or enables the G-Sensor VGA rotation.

Stealth Mode Conﬁguration

Stealth mode is a feature that allows the computer to be

used in an environment where sound and light could be

dangerous or disruptive. If stealth mode is disabled, the

LEDs, fan, system beeps, audio, and display brightness

operate normally.

NOTE An off setting indicates stealth mode is in effect

for that option. For example, if stealth mode is enabled and

the LED option is set to “off”, the LEDs will NOT illuminate

to indicate activity.

Field Setting Function

Stealth Mode DISABLED

Enabled

Enabled: all LEDs and sound devices will be turned off

Disabled: the computer functions normally and the options listed below are not

accessible

LED Off LEDs are disabled

ONLEDs function normally

Fan Off Fan is disabled, CPU will throttle as needed to remain cool enough to operate

ONThe fan functions normally

Audio & System Beep Off Audio and System beeps are muted

ONAudio and System beeps function as normal

Display Brightness Off Display brightness is set to 0

ONDisplay brightness functions normally

Wireless Devices

Power

Off All wireless devices are set to off

ONThe radio on/off button functions normally

Keyboard Backlight Off The keyboard backlight set to off

ONThe keyboard backlight set to normal operation

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Customizing the BIOS

Keyboard Features

The Keyboard Features screen is used to conﬁgure the

keyboard start up settings.

Field Setting Function

NumLock Auto

OFF

Sets NumLock on/off/auto state at startups. Affects external key-

boards.

Left Mouse Button ENABLE

Disable

Enables/Disables the left mouse button on the keyboard.

Keyboard Backlight Time out 0-255 Sets the time in seconds until the keyboard backlight turns off due to

inactivity.

Graphics Memory Sub-Menu

The Graphics Memory sub-menu is used to conﬁgure the

graphics memory settings.

Field Setting Description

Pre-Allocated Memory Size 32M

64M

128M

Select the amount of pre-allocated graphics memory for use by the internal

graphics adapter.

Total Graphics Memory 128MB

256M

Max

Select the amount of total graphics memory = pre-allocated + ﬁxed +

DVMT for use by the internal graphics device.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Customizing the BIOS

USB Control Sub-Menu

The USB Control sub-menu is used to conﬁgure all

USB ports.

Field Setting Description

External USB Ports ENABLED

Disabled

Enables/Disables all external USB ports.

USB Devices for Expansion

Module

ENABLED

Disabled

Enables/Disables all USB Controller Functions for the Slice module.

Legacy USB Support ENABLED

Disabled

Enabled: allows USB devices to operate during Power On Self-Test

(POST). Required to use USB keyboard/mouse or to boot from USB

drive.

Disabled: No USB devices recognized during boot process.

Super IO Conﬁguration

This conﬁguration option allows you to assign serial port

settings for an ofﬁce or vehicle dock (if you are using one)

and to assign GPS port settings (if your unit has GPS

capability).

Field Setting Function

Serial Port ENABLED

Disabled

Enables or disables the Serial Port (COM).

Base I/O address 3F8

2F8

3E8

2E8

Sets the base I/O address for the Ofﬁce or Vehicle dock serial port.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Customizing the BIOS

Interrupt IRQ3

IRQ4

Select Interrupt for the COM port.

Serial Port for GPS ENABLED

Disabled

Turns GPS serial port on/off.

Base I/O address: 3F8

2F8

3E8

2E8

Sets the base I/O address for GPS port.

Interrupt IRQ5

IRQ7

Select Interrupt for the COM port.

2nd Super IO Conﬁguration

This conﬁguration option is only displayed if you have an

Expansion Module on your unit. It allows you to activate

and assign serial port settings on the expansion module.

Field Setting Function

Serial Port On Expansion

Module

ENABLED

Disabled

Enables or disables the Serial port (COM).

Base I/O address 3F8

2F8

3E8

2E8

Sets the base I/O address for the expansion module serial port.

Interrupt IRQ3

IRQ4

Select Interrupt for the COM port.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Customizing the BIOS

Battery Calibration Sub-Menu

The Battery Calibration process empties and charges the

battery, allowing the battery gauge to accurately monitor

the battery status. It will take from 10 to 16 ours to calibrate

the battery, depending on how much power the battery

already contains.

Field Setting Function

Calibration Status Displays current battery calibration status, Non-Execute or Execute.

Remaining capacity (none) Displays the remaining battery capacity.

Battery Serial Number (none) Displays the battery serial number.

Battery Status (none) Displays the current battery status.

Full Charge Capacity (none) Indicates the full charge capacity.

Battery Voltage (none) Displays the battery voltage.

Battery Average Current (none) Displays the battery average current.

BQ2060 Pack Status (none) Displays the BQ2060 Pack Status.

Last Calibration Capacity (none) Displays the last calibration capacity.

Last Calibration Date (none) Displays the last calibration date.

Execute Battery Calibration Yes

Select Yes to execute the Battery Calibration process. Battery calibra-

tion will take from 10 - 16 hours, depending upon how much power the

battery already contains.

The Security Menu

You can set, change or remove passwords in the Security

menu.

NOTE If you have an Expansion Module installed and it

has TPM, the screen may have an additional TPM support

item listed in the table above. Please read the Trusted

Platform Module (TPM) section of this manual before

activating this feature.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Customizing the BIOS

Field Setting Function

Set Supervisor

Password

Enter New Password

Conﬁrm New Password

The supervisor password controls access to the Setup Utility. The

password must be entered and conﬁrmed. The password can be

removed or changed by pressing enter on this ﬁeld and entering the

current password, then pressing enter to move though the ﬁelds enter-

ing a new password, or leaving it blank to remove the password.

Set User Password Enter New Password

Conﬁrm New Password

The user password controls access to the system at boot. The pass-

word can be removed or changed by pressing enter on this ﬁeld and

entering the current password, then pressing enter to move though the

ﬁelds entering a new password, or leaving it blank to remove the pass-

word. This password can only be entered if the supervisor has entered

a password ﬁrst.

Password on Boot DISABLED

Enabled

Enables user password entry on boot.

Set HDD Password Allows the user to set a password on the HDD.

TPM Support

Submenu

Trusted Computing (TPM) settings.

Trusted Platform Module (TPM) Menu

Security Menu with TPM Support

Adding an expansion module with a TPM device, adds the

TPM support option to the BIOS Security menu.

WARNING Read all the instructions below and back up

your data, before attempting to activate this security feature.

If you have any questions or concerns contact the Client

Care Center for support.

Enable TPM Support to display the TPM State menu item

in the menu banner at the top of the screen.

Field Setting Function

TPM Support DISABLED

Enabled

Enables or disables the TPM support. Operation system will not show

TPM. Reset of platform is requied.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Customizing the BIOS

TPM Conﬁguration Menu

After the TPM Support option on the Security menu is

enabled, the TPM State menu appears.

When you have ﬁnished making changes to the TPM State,

go to the Exit menu and select Exit Saving Changes. The

system will shutdown and reboot.

Field Setting Function

TPM Support ENABLED

Disabled

Enables or disables TPM Support. Operating system will not show TPM.

Reset of platform is required.

TPM State Enabled

DISABLED

Turn TPM Enable/Disable.

NOTE: Computer will rebood during restart in order to change State of

TPM.

Pending TPM

Operation

(none) Displays any pending TPM operation.

TPM Enabled

Status

(none) Displays the TPM Enabled Status.

TPM Active Status (none) Displays the TPM Active Status.

TPM Owner Status (none) Displays the TPM Owner Status.

Physical Presence operations menu

Upon rebooting, select the Launch System Setup option once again. The following screen will display ( if TPM has been

enabled):

NOTE If TPM State changes, this screen will appear on reboot even without selecting Launch System Setup.

Field Setting Function

TPM State conﬁgu-

ration change was

requested to State

none This is a display-only ﬁeld, showing the requested state of the TPM.

REJECT

Execute

Reject or Execute TPM operations and exit

If you choose a TPM state, such as Deactivate & Disable or Clear, additional warning messages, such as the one to the right, will

display on reboot:

After choosing to Execute or Reject the TPM state, the system will reboot once more. You may press the LEFT MOUSE BUTTON

again on the Setup screen to display the normal BIOS menu with the TPM State menu item activated.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Customizing the BIOS

The Boot Menu

The Boot Menu sets the order of priority for devices from

which the system will boot. Available devices are auto-

matically detected by the computer.

Field Settings Function

Boot Priority Order Sub

Sub-Menu Displays boot drive order. First listed drive is the primary boot drive. Use

up and down arrow keys to highlight a drive device. Use +/- keys to move

the device up or down the list.

F12 Boot Menu Disabled

ENABLED

Enabled allows the user to change the boot device during POST.

Network Boot DISABLED

Enabled

Allows boothing from the network if enabled.

Boot Priority Menu

To change the priority order, use the UP and DOWN arrow

keys to highlight a device. Then press + or - to move the

device higher or lower on the priority list.

Field Selection Function

Select 1st Boot Priority

Select 2nd Boot Priority

Select 3rd Boot Priority

Select 4th Boot Priority

Select 5th Boot Priority

Select 6th Boot Priority

Hard Disk: PO: 64 GB SATA Flash Drive

USB Key

USB Floppy

USB Hard Disk

USB CD/DVD Rom

Network Device: Realtek Boot Agent

Sets the system boot order.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Customizing the BIOS

The Save & Exit Menu

The Save & Exit Menu will exit the user from the BIOS setup

and start up the Windows® operating system.

Field Function

Exit Saving Changes Exit the Setup Utility and save the changes to BIOS.

Exit Discarding Changes Exit the Setup Utility without saving Setup data to CMOS.

Load Optimized Defaults Load optimized default values for all Setup items.

Discard Changes Load the previous values from BIOS for all Setup options

Save Changes Save Setup data to BIOS but do not exit the Setup Utility.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Optional Equipment and Accessories

Vehicle Power Adapter

The Vehicle Power Adapter is an optional device that supplies

power from the vehicle battery to operate the computer and

charge the battery installed in the unit. It typically connects to

the vehicle battery using the cigarette lighter socket.

The GD2000 vehicle power adapter is intended to provide a

convenient, temporary power source for powering and charg-

ing the computer in a vehicle. It is not designed for continuous

operation due to the nature of the electrical connection. For

additional information on permanent installation of the vehicle

power adapter please contact your support representative.

CAUTION The vehicle adapter is only designed for tempo-

rary use. Use the optional vehicle dock to power and secure

the GD2000 for frequent or long term vehicle installations.

To prevent possible damage to the battery, the system will not

allow the battery to charge at extreme temperatures. Be aware

of the following charging characteristics, especially if the com-

puter is left unattended in a closed vehicle.

Temperature Charging Activity

<5°C (<41°F) Battery will not charge

>50°C (<122°F) Battery will not charge

To connect the vehicle adapter

1. Insert the vehicle adapter’s power cord into the power port on

the back of the computer.

2. Insert the cigarette lighter adapter into the vehicle’s cigarette

lighter socket, turning it slightly to make a good connection.

The power light illuminates to indicate that current is reaching

the vehicle adapter. When you connect the vehicle adapter, it

automatically begins charging the computer’s battery. At mod-

erate temperatures, around 20°C (68ºF), the battery will be fully

charged in approximately four to ﬁve hours. However, as the

battery temperature approaches the ends of its temperature

range (5°C/41°F to 50°C/122°F), it will take longer to charge the

battery.

CAUTION Avoid exposing batteries to extremely hot or cold

temperatures for long periods. To prevent possible damage to

the battery, the GD2000 notebook does not allow the battery to

charge if the internal temperature of the battery gets too low (<

5°C or < 41°F) or too high (> 50°C or > 122°F).

Vehicle Adapter Recommendations



Connect the GD2000 to the vehicle power adapter as needed;

disconnect when charging is complete or the unit is not in use.



Allow the GD2000 to power on and run from the internal battery

periodically during the day.



Regularly inspect the vehicle power adapter for loose or missing

parts and replace or correct as necessary.



When not using the vehicle power adapter, disconnect it from

the vehicle power port (12V source) receptacle and the GD2000.



If the fuse in the vehicle power adapter repeatedly fails (opens)

there may be a problem with the vehicle power supply or the

adapter itself. Please contact your support representative for

further information and assistance.



When replacing the vehicle power adapter fuse, use a replace-

ment fuse of the same type and rating.

IMPORTANT



Refer to Battery Tips for charging temperature and other rec-

ommendations.



If you charge your battery daily, rely on the gas gauge reading

to determine battery capacity. The gas gauge may show that the

battery is full, but charging continues. This happens because the

charging process is trying to put a little more capacity into the

battery. External power can be removed at this time since the

battery is virtually full.



If your battery is new or has not been used for several weeks,

rely on the indicator light to determine when the battery is fully

charged. The gas gauge is unreliable in these cases; it may read

100%, when the actual capacity is only 10%.

Surge Protection

A large number of computer and high technology equip

ment

damage is directly related to AC power and telephone line

problems. These problems can include surges, spikes, noise,

interference, and weather-related issue that may cause glitches,

hang-ups, crashes, performance slow downs, and computer

down time. It is recommended that you use a quality surge

protector with your computer and any attached peripherals.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

The GD2000 is rugged and weather resistant. Handle it with the

normal care required by any sophisticated electronic equipment and it

will provide reliable service even under harsh ﬁeld conditions. Follow

the guidelines in this section to care for your computer.

Computer Maintenance and Storage

You can use your computer under a wide range of environmen-

tal conditions. However, to ensure long use and continued high

performance, consider the following factors when using your

computer:

Taking Care of Your Computer



Read and follow the guidelines and precautions in the Safety

section, Power Management section and Battery Tips section.



Periodically inspect the ports and connectors for damage and

contamination.



Charge the batteries daily or whenever their capacity is low.

NOTE Where possible, charge the batteries with the display

open to increase the allowable temperature that supports

charging.

Taking Care of Your AC Adapter



Do not connect the adapter to any other device



Do not step on the power cord or place anything on top of it.

Carefully route the power cord and any cables away from all

potential trafﬁc.



When unplugging the power cord, do not pull on the cord itself

but pull on the plug.



The total ampere ratings of the equipment plugged in should not

exceed the ampere rating of the cord if you are using an exten-

sion cord.



The total current rating of all equipment plugged into a single

wall outlet should not exceed the fuse rating.

Servicing Your Computer

Contact your dealer or see your service technician if any of the

following occurs:



The computer has been dropped and the body has been damaged.



Liquid has been spilled into the product.



The computer does not operate normally.

See the Service and Support section for more information.

Storing Your Computer

If you plan to store the computer, follow these storage guide-

lines. To store the computer:

1. Save ﬁles and data before storing the computer.

2. Remove any media from the media bay.

3. Exit all applications.

4. Follow the shut down steps for your operating system.

WARNING Do not press and hold the POWER BUTTON to

shut the notebook off as this may cause damage to the system

components.

5. Remove the battery from the unit and store it in a dry place.

6. Store the computer within the recommended temperature

ranges of -67° F to 167° F (-55° C to 75° C).

Storage

When storing the computer for ﬁve (5) days or less:

1. Install the battery pack and connect the computer to external

power and allow the battery pack to fully charge. The charging

LED will be on solid while charging and go off when battery

charging is completed.

2. Shut down the computer and store in a cool, dry location.

When storing the computer longer than ﬁve (5) days:



Lithium-Ion batteries can be permanently damaged if the com-

puter is stored for extended periods. This condition requires

battery replacement.



If the computer will be stored for more than 5 days, backup ﬁles

and data, fully charge the battery, discharge it to 40% and then

remove the battery.



Store the computer and battery in a cool, dry location.

When Storing battery packs for extended periods:



Fully charged Lithium-Ion battery packs deteriorate faster than

partly discharged ones. For ideal storage, charge the packs to

100% and then discharge them to a 40% charge before storage.



Do not allow stored Lithium-Ion packs to discharge completely,

as this may permanently damage them. Stored packs should be

recharged to 40% capacity every six (6) months.



Storing packs at temperatures near 0°C (32°F) slows down self-

discharge and battery aging; packs that are stored for a long

period should be kept at low temperatures where practical.

NOTE Store batteries as close to 0°C (32°F) as practical with-

out allowing the batteries to freeze or reach 0°C (32°F).



If you store battery packs at normal ambient temperatures, use

the following charge policy to maintain battery pack condition:

 Store batteries within the temperature range of 15°C to 30°C (59°F

to 86°F).



Installed packs: Charge every 5 days to maintain their charge capacity.

 Uninstalled packs: Charge every six (6) months to 100%, then

discharge to 40% and return to storage.

Maintenance and Storage

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Maintenance and Storage

Cleaning Your Computer

Outside Case

1. Disconnect external power and turn off the computer.

2. Remove the battery.

3. Add a small amount of water to a soft cloth and clean the com-

puter case. Do not use paper products because they can scratch

the surface.

4. Wipe off any excess liquid with a soft cloth.

5. Reinstall the battery.

CAUTION! Aerosols, solvents, or strong detergents are

not recommended cleaning solutions and may void your

warranty. For system decontamination recommendations

please contact your support representative.

Display

Use a soft, dry cloth. In some cases, you can use a small

amount of water to remove streaks or smears. For difﬁcult

display cleaning tasks, use a 50/50 mixture of isopropyl alcohol

and water. Do not use paper products because they can scratch

the screen.

NOTE General Dynamics Itronix offers a display cleaning kit

that you can order via the website.

External Power Connector

The external power connector may sometimes be exposed to

moisture and/or contamination causing an unreliable connec-

tion to the external power source. Clean the connector with a

cotton swab dipped in electronics grade isopropyl alcohol.

Connectors

If connector pins get dirty, clean the connector with a cotton

swab dipped in electronics grade isopropyl alcohol.

Data Backup

Regularly backup your data to ensure the greatest data

integrity, provide the fastest recovery options, and minimize

downtime.

After you have installed all applications and have your

computer conﬁgured as desired, create a backup of drive C:

using the Hard Disk Backup and Recovery Utility. Then use

the Windows® Backup Utility frequently to backup data. It is

recommended you set the backup utility to run automatically.

Saving Important System Information

By default your computer is set up to automatically save

certain critical information, such as the registry, on a regular

basis. This information is saved as a restore point. You can also

create restore points manually by using the System Restore

Utility. Select Start, All Programs, Accessories, System Tools,

System Restore. Then, follow the instructions in the Wizard.

Backing Up Files in Windows® XP:

Select Start, All Programs, Accessories, System Tools, Backup.

You can schedule backups to run automatically on a regular

basis. To set this up, talk to your help desk or IT department.

Backing Up Files in Windows® Vista:

Select Start, Control Panel and select Backup Your Computer

under System and Maintenance.

Backing Up Files in Windows® 7:

Select Start, Control Panel. Under System and Security select

Back up your computer. From here you can set up backup, cre-

ate a system image or create a system repair disc.

Backing Up Drive C:

You can make an exact copy of drive C: and save the backup

image on the Recovery Partition of your hard disk (usually drive

D:). In the future, you can restore drive C: to its previous state

if it becomes corrupted. To make a backup copy of drive C:,

use the Hard Disk Backup and Recovery Utility. Select Start,

All Programs, Mobile Computer Tools, Hard Disk Backup and

Recovery. You will be prompted for additional information.

NOTE The Hard Disk Backup and Recovery Utility is only

available on computers conﬁgured with a recovery partition.

Data Recovery

There are several methods to restore your data. Start with the

least destructive and fastest recovery options, listed below in

the order in which you should restore data.

1. Restore system information.

2. Restore a backup using the Windows® Backup Utility.

3. Restore the entire contents of drive C:

Option 1: Restoring System Information

Windows® XP:

If you have problems with your system, restore system infor-

mation to an earlier state, or Restore Point. Select Start, All

Programs, Accessories, System Tools, System Restore. Then,

follow the instructions in the Wizard.

Windows® Vista and Windows® 7:

Select Start, Control Panel, System and Maintenance, Backup

and Restore Center. On the Tasks menu on the left-hand side

of the screen select Repair Windows® using System Restore.

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GD2000 User Guide

Maintenance and Storage

Option 2 : Restoring a Backup

Windows® XP:

Select Start, All Programs, Accessories, System Tools, Backup.

Then follow the instructions in the wizard to restore ﬁles and

settings.

Windows® Vista:

Select Start, Control Panel, System and Maintenance. Then

select Backup Your Computer. This opens the Backup and

Restore Center where you can restore ﬁles and folders.

Windows® 7:

Select Start, Control Panel, System and Security. Under

Backup and Restore select Restore ﬁles from backup. From

here you can select a backup ﬁle to restore.

Option 3: Restoring Drive C:

If you used the Hard Disk Backup and Recovery Utility to create

a backup disk image you can use it to restore drive C:.

CAUTION Restoring a previously saved disk image

overwrites the entire contents of drive C:. Before running this

process, save your data to another location, such as a USB

ﬂash drive.

NOTE The Hard Disk Backup and Recovery Utility is only

available on computers conﬁgured with a recovery partition.

If it is not available, you will either need to contact your

company’s help desk about obtaining a recovery CD or return

your unit for service.

Windows® XP:

Select Start, All Programs, Mobile Computer Tools, Hard Disk

Backup and Recovery and follow the prompts.

Windows® Vista:

Select Start, Control Panel, System and Maintenance. Then

select Backup Your Computer. This will bring you to the

Backup and Restore Center where you can restore ﬁles and

folders. To restore your entire computer select Windows®

Complete PC Backup and Restore Image. Click on Restore

Computer to begin the process.

Windows® 7:

Select Start, Control Panel, System and Security. Under

Backup and Restore select Restore ﬁles from backup then

select Recover system settings or your computer.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

We are committed to providing you world class support

services that ensure the lowest total cost of ownership for

your hardware investment. The Services program will help

you maximize end user productivity and decrease overall

system operating cost.

Client Care Center (CCC)

The General Dynamics Itronix Client Care Center provides

world class service with a single entry point of access to meet

all your needs including:



Troubleshooting and RMA origination



Dispatch of ﬁeld support staff



Wireless carrier service activation



Hardware performance information



RMA status checks on service unit and warranty/service parts

orders



New and refurbished platform, accessory and add-on orders



Trial unit orders and status updates



Proof of delivery status updates for service and new unit orders



International new unit and accessory, peripheral and service

parts orders



Centralized access for all invoicing and ﬁnance related issues

Most of these services are available through the ServeNet web

based system.

Go to the Support section of our website and select ServeNet

Services Expertise

The Technical Services and Client Services Account

Management staff provide support with expertise that

spans hardware platforms, industry applications and third

party solutions. They regularly visit customers to garner

feedback and input and provide training and post-installation

support. For more information on our comprehensive service

programs or current support phone numbers and email

addresses, click here.

Product Support - Updates

To see if there are any updates for your computer and get

the most from your product, go to the Support section of our

website and select product downloads.

NOTE Downloads are listed by model and/or product number

(GD2000).

Service and Support

General Dynamics Itronix 72-0139-001

GD2000 User Guide

This section is designed to help you determine and ﬁx problems

you might encounter while operating the GD2000 computer. Try the

following things in order:



First look through the categories in this section for a solution.



If you are having a problem with a computer application, use the

Help that comes with the application to ﬁnd a solution.



If you still cannot resolve your problem, contact the help desk at

your organization.

Applications

My application locks up, acts strangely, or produces

a General Protection Fault (GPF) error or blue screen

For Windows® XP:



You may need to restart your computer. Select Start,

Shut Down, Restart. If that does not work, try pressing

CTRL+ALT+DEL and select Shut Down.



If the computer does not restart, the keyboard may be locked up.

Press and hold the POWER BUTTON for ten seconds.

CAUTION This will result in a loss of all unsaved data.



The data on the hard disk could be corrupted. Run the

SCANDISK Utility.



The operating system may be out of memory or resources.

Close some open programs to free up more memory or exit and

restart by selecting Start, Shut Down, Restart.

For Windows® Vista:



Click the Start button and point your cursor past the icon and

click on the arrow. This will bring up the Shut Down/Log Off

menu. Click Restart to reboot the computer.



If the computer does not restart, the keyboard may be locked up.

Press and hold the POWER BUTTON for ten seconds.

CAUTION This will result in a loss of all unsaved data.



The data on the hard disk could be corrupted. Run the CHKDSK

Utility.



The operating system may be out of memory or resources.

Close some open programs to free up more memory or exit and

restart by selecting Start, Shut Down, Restart.

Using Windows® 7:

Select Start and click on the arrow next to the Shut down

menu. Then select Restart.

Battery Troubleshooting

The battery does not charge



Check the connection and power to the charger.



Check the charger connection to the GD2000 and verify that it is

detecting external power. The power status LED should be lit.



Verify Battery status (Windows® Power Options Properties or

GD2000 Power Saver); ensure the battery is properly detected.



If the battery is not detected or charge status incorrectly reports

fully charged, the battery should be replaced.

NOTE Contact the Client Care Center to order replacement

batteries.



If battery replacement does not correct the problem, contact your

support representative for additional assistance.

Hints and Tips



To prevent possible damage to the battery, the computer does

not allow the battery to charge if the internal temperature of the

battery gets too low (< 5°C or < 41°F) or too high (> 50°C or >

122°F). If possible, charge the battery in a location with a moder-

ate temperature of around 20°C (68°F).



If possible, turn off the computer while the battery is charging.

If the battery is new or has been stored for a week

or more:



Make sure the computer is turned off.



Remove the battery.



Connect the AC adapter to the computer and an AC wall outlet,

and then turn on the computer by pressing the POWER BUT-

TON.



Let the computer complete the boot process. Then reinstall the

battery.



Allow the system to remain idle for one hour with the AC adapter

connected to the computer.



The Battery Power Indicator lights when the battery starts

charging.



If the battery still fails to start charging after an hour, remove the

battery, wait several seconds, and then install it again.

Batteries charge time is longer than seven hours

Under moderate temperatures, about 20°C (68ºF), the com-

puter’s battery takes approximately 4 to 5 hours to completely

charge.

NOTE As the battery temperature approaches the ends of its

temperature range (5°C/ 41°F to 50°C/122°F), it may take longer

to charge the battery.

The batteries don’t last very long



Ensure that the battery indicates fully charged (100%) following

an over-night charge.



Following a full charge, if the battery does not last as long as

expected or as reported through the gas gauge, a Calibration

may be required. Calibrate the battery using the Battery Cali-

bration selection in Mobile Computer Tools. If your battery

is new or has not been used for several weeks, calibrating the

battery accurately sets the gas gauge.



As your battery ages, its maximum capacity naturally decreases,

Troubleshooting

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GD2000 User Guide

Troubleshooting

and even the best maintained batteries eventually need to be

retired. Consider replacing the battery if you are not getting the

usage you need from it.

The gas gauge isn’t full after charging the battery

This may indicate that the charging process terminated prema-

turely.

The gas gauge reads “full,” but the charging indica-

tor light is still on

If you charge your battery daily, rely on the gas gauge read-

ing to determine battery capacity. The charging process may

continue even if the gas gauge reads full. External power can

be removed because the battery is virtually full.

My battery seems to have less and less capacity



If your battery is new, or if your are using it for the ﬁrst time, you

will need to calibrate it prior to using it.



As your battery ages, the maximum capacity that it can hold

naturally decreases, and even the best maintained batteries

eventually need to be retired. Consider replacing the battery if

you are not getting the usage you need from it.

Display / Touchscreen

The display performance is slow

The temperature may be too cold. Move the computer to a

warmer operating environment.

I can’t read the display



Adjust the brightness level.



The automatic power-saving mode may have shut off (suspend-

ed) the computer. Press any key to resume.



If the display brightness is unreadable after a resume or reboot

but is easily adjusted, you may have set Stealth mode in the

Setup Utility. If you disable Stealth mode, the display and

backlight will operate normally.



Clean the photo sensor. The photo sensor below and to the right

of the display may be dirty.

The underlined, inverse, and hypertext characters

are difﬁcult to read on the screen

Change the color scheme. From the Start Menu select Set-

tings, Control Panel, choose Display, and then tap the Appear-

ance tab to make changes to the color scheme.

The display appears to have random pixels darkened

after scrolling

Contact your supervisor or your organization’s help desk for

information about correcting this problem.

I changed my display resolution, but I see no differ-

ence on the screen

Try restarting your computer for the changes to take effect.

When I try to use the stylus on my touchscreen,

nothing happens

If you cannot select objects accurately with the stylus, you may

need to calibrate the touchscreen.

The touchscreen doesn’t respond after a suspend

The touchscreen needs a few seconds to work after a suspend.

Wait a moment and try again.

Keyboard and Mouse Troubleshooting

Something unexpected happens when I press a key

You may have pressed a key combination that performs a Win-

dows® function. Make sure you are pressing the correct keys

for the application you are running.

Incorrect characters display when I press certain

keys

You may be in Caps Lock mode. Press FN+SHIFT to toggle

Caps Lock mode off.

I have difﬁculty double-clicking the mouse fast

enough

For Windows® XP:

Select Start, Control Panel, Mouse. The Buttons tab contains

the setting for the double-click speed.

For Windows® Vista:

Select Start, Control Panel, Hardware and Sound. Then select

Mouse to conﬁgure double-clicking speed and other options.

For Windows® 7:

1. Select Start, Control Panel, Hardware and Sound.

2. Under Devices and Printers select Mouse. This will bring you

to the Mouse Properties window.

3. On the Buttons tab use the Devices drop-down menu to select

your mouse. Then you can set double-click speed.

Miscellaneous Troubleshooting

The computer shuts off unexpectedly

The computer has entered suspend mode. Press any key to

resume from the standby state. Press the POWER BUTTON to

resume from the hibernate state.

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Troubleshooting

The battery capacity may be low. Connect external power to

charge the battery, or replace the battery with a fully charged

one and press the POWER BUTTON to resume.

The speaker volume is too high or too low

See the Audio section.

The computer won’t turn on



Remove any USB drives from the unit



The battery may not be installed properly, or it may not be fully

charged (Make sure a fully charged battery is properly installed)



Connect external power to charge the battery if it is not charged



If you are using the AC adapter, check the electrical outlet you are

using to make sure it is working properly.



If the GD2000 computer does not turn on, restart the computer

by holding down the POWER button for at least 10 seconds and

then release it

The computer won’t turn off

For Windows® XP:

1. Select Start, Shut down, Shut down.

2. If that does not work, press CTRL+ALT+DEL and then select

Task Manager.

3. If any programs are open, use your arrow keys to highlight

each one and select End Task. Repeat this until all programs

are closed.

4. Select Start, Shut down, Shut down again.

5. If that still does not work, press CTRL+ALT+DEL and select

Shut Down.

6. If that still does not work, press and hold the POWER BUTTON

for approximately ten seconds and then release it.

For Windows® Vista:



Click the Start button and point your cursor past the icon and

click on the arrow. This will bring up the Shut Down/Log Off

menu. Click Restart to reboot the computer.



If that does not work, press CTRL+ALT+DEL and then select

Start Task Manager.



If any programs are open, use your arrow keys to highlight each

one and select End Task. Repeat this until all programs are

closed.



If that still does not work, press and hold the POWER BUTTON

for approximately ten seconds and then release it.

For Windows® 7:

1. Select Start and click on the arrow next to the Shut down

menu. Then select Restart to reboot the computer.

2. If that does not work, press CTRL+ALT+DEL and then select

Task Manager.

3. If any programs are open, use your arrow keys to highlight

each one and select End Task. Repeat this until all programs

are closed.

4. If that still does not work, press and hold the Power Button for

approximately ten seconds and then release it.

The computer enters suspend mode too quickly

For Windows® XP:

When there is no activity for a period of time, the computer

turns off or enters suspend mode. To extend this time, use the

Power Management program (Start, Settings, Control Panel,

Power Management) and increase the non-activity time to

enter suspend.

For Windows® Vista:

Select Start, Control Panel, Hardware and Sound. Select

Power Options. For each plan displayed, select Change Plan

Settings and modify the Put Computer to Sleep option.

For Windows® 7:

Select Start, Control Panel, System and Security. Under

Power Options select Change when the computer sleeps.

Modify the Put the computer to sleep option.

The computer doesn’t automatically suspend



Exit any application that uses COM ports



Make sure external power is not connected. Depending on

power settings, some systems will not suspend automatically

when they are connected to external power.



If the Standby setting is either in the Battery or External

Power mode in the Power Properties or Power Saver utilities

“Never”, change the setting.

The system date and time are incorrect

Reset the correct date and time by choosing the Date/Time

icon from Control Panel and making the appropriate changes.

I receive an “out of memory” error message



Restart the computer.



Too many applications may be running at the same time. Close

applications you don’t need.



Make sure you have enough space on your hard disk (at least

15% free).

Holding down the Power button to reset the com-

puter doesn’t always work

Try resetting the computer again. If this doesn’t work, remove

General Dynamics Itronix 72-0139-001

GD2000 User Guide

Troubleshooting

all power, including the battery pack, and allow the unit to

remain idle for ten minutes. After ten minutes, connect exter-

nal power and retry.

The LED’s, backlight, and/or keyboard backlight don’t

illuminate

You may have enabled Stealth mode in the Setup Utility. Go

to CMOS Setup and disable Stealth mode.

The computer doesn’t make any sounds, even dur-

ing boot-up

You may have enabled Stealth mode in the Setup Utility. Go

to CMOS Setup and disable Stealth mode.

The fan stopped running

You may have enabled Stealth mode in the Setup Utility. Go

to CMOS Setup and disable Stealth mode.

The computer battery life is shorter than expected



Check your power savings settings to ensure you are getting the

most efﬁcient battery use.



To meet ENERGY STAR® requirements, Wake-on-LAN is en-

abled by default. If running on battery power this may decrease

battery run-time. To change Wake-on-LAN settings, go to the

Device Manager, Network Adapters and select the LAN

device. Open the device Properties and select Power Manage-

ment. Then disable the Wake-on-LAN setting.

The computer locks up



Determine if the touchscreen, touchpad or keyboard inputs are

recognized.



Attempt to close any programs that are not responding (press

the CTRL+ALT+DEL key and click on the Task Manager button).



If Task Manager does not list any suspect programs/applica-

tions, perform a reboot.



Restart applications and try the speciﬁc operation again.



If the Shut down Menu does not respond, press and hold the

power button for approximately 10 seconds to perform a forced

shutdown.

NOTE Any unsaved data will be lost when using this shutdown

method.



Power on, boot to Windows®, and restart the RF applications, if

this does not resolve the problem image corruption is likely. Re-

image the GD2000 and try again.

RF Communication Issues



If coverage is historically good at this location, check the signal

strength. Reposition the computer slightly to increase signal

strength. Wait approximately ﬁve minutes. Determine if there

is RF activity. Applications provided with RF devices generally

provide diagnostic capability.



If not resolved, exit all applications, restart the applications, and

try RF communications again.



If not resolved, connect external power and perform a restart.



Restart applications and try RF communications again.

General Dynamics Itronix IX-512AN IX-512AN User Manual Revised 0803

General Dynamics Itronix Corporation IX-512AN Revised 0803

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