Grandstream Networks GVC3200 Full HD Video Conferencing System User Manual x0001

Grandstream Networks, Inc. Full HD Video Conferencing System x0001

Contents

User manual part 1

Grandstream Networks, Inc.GVC3202 Video Conferencing System for AndroidTMUser Guide
Firmware Version 1.0.0.XGVC3202 User GuidePage 1of 117GVC3202 User GuideIndexDOCUMENT PURPOSE.........................................................................................9GNU GPL INFORMATION...................................................................................10CHANGE LOG....................................................................................................... 11FIRMWARE VERSION 1.0.0.X........................................................................................................................ 11WELCOME............................................................................................................. 12PRODUCT OVERVIEW........................................................................................15FEATURE HIGHTLIGHTS................................................................................................................................ 15SAFETY COMPLIANCES.................................................................................................................................17WARRANTY........................................................................................................................................................17INSTALLING GVC3202........................................................................................18EQUIPMENT PACKAGE CONTENT.............................................................................................................. 18CONNECTING GVC3202.................................................................................................................................19GETTING TO KNOW GVC3202......................................................................... 24REMOTE CONTROL.........................................................................................................................................24REMOTE CONTROL KEYS AND TOUCHPAD.................................................................................... 24CAPTURING SCREENSHOT USING THE REMOTE CONTROL.................................................... 27USING THE REMOTE CONTROL..........................................................................................................27USING MOUSE & KEYBOARD.......................................................................................................................27OLED SCREEN..................................................................................................................................................28USING THE LED INDICATOR......................................................................................................................... 28STATUS ICONS................................................................................................................................................. 29USING THE ONSCREEN KEYBOARD......................................................................................................... 30ENGLISH KEYBOARD............................................................................................................................. 30NUMBERS AND SYMBOLS.................................................................................................................... 30HOME SCREEN.................................................................................................................................................31CONNECTING TO NETWORK AND DEVICES.............................................. 33ETHERNET......................................................................................................................................................... 33BLUETOOTH...................................................................................................................................................... 33TURNING BLUETOOTH ON / OFF........................................................................................................ 33
Firmware Version 1.0.0.XGVC3202 User GuidePage 2of 117PAIRING GVC3202 WITH A BLUETOOTH DEVICE........................................................................... 34CONNECTING TO A BLUETOOTH DEVICE........................................................................................ 34USING BLUETOOTH REMOTE CONTROL......................................................................................... 35TRANSFER FILES WITH BLUETOOTH................................................................................................36USING BLUETOOTH HEADSET............................................................................................................ 36VPN SETTINGS................................................................................................................................................. 36VLAN SETTINGS...............................................................................................................................................38LLDP SETTINGS............................................................................................................................................... 39802.1X MODE.....................................................................................................................................................39CAMERA.................................................................................................................40PRESET.............................................................................................................................................................. 41ADD PRESET.............................................................................................................................................41EDIT PRESET............................................................................................................................................ 41DELETE PRESET......................................................................................................................................42APPLY PRESET.........................................................................................................................................42CAMERA PARAMETERS CONFIGURATIONS............................................................................................ 42PERIPHERAL.........................................................................................................44EXTERNAL USB DEVICE................................................................................................................................ 44USING USB MOUSE/KEYBOARD......................................................................................................... 44USING USB STORAGE DEVICE............................................................................................................44SD CARD............................................................................................................................................................ 44MICROPHONE AND SPEAKER..................................................................................................................... 45MAKING PHONE CALLS.................................................................................... 46ACCOUNT...........................................................................................................................................................46DIAL SCREEN.................................................................................................................................................... 46DIALING A NUMBER DIRECTLY............................................................................................................47REDIAL........................................................................................................................................................ 48DIALING A NUMBER VIA CONTACT.....................................................................................................48DIALING A NUMBER VIA CALL HISTORY........................................................................................... 48DIRECT IP CALL........................................................................................................................................49PAGING/INTERCOM.................................................................................................................................49ANSWERING A CALL....................................................................................................................................... 50CALL HOLD........................................................................................................................................................ 51MUTE LOCAL AUDIO....................................................................................................................................... 52CALL RECORDING........................................................................................................................................... 52DND (DO NOT DISTURB)................................................................................................................................52MISSED CALL.................................................................................................................................................... 52CALL FORWARD............................................................................................................................................... 53
Firmware Version 1.0.0.XGVC3202 User GuidePage 3of 117CONFERENCE.................................................................................................................................................. 53DEVICE LAYOUT.......................................................................................................................................53INITIATING CONFERENCE.....................................................................................................................53ANSWERING AN INCOMING CALL IN CONFERENCE.................................................................... 53CONFERENCE MANAGEMENT.............................................................................................................54INVITE MEMBERS TO CONFERENCE................................................................................................ 56REMOVING MEMBER FROM CONFERENCE.................................................................................... 56CONFERENCE CONTROL......................................................................................................................56PAUSE CONFERENCE............................................................................................................................ 57PRESENTATION SHARING.................................................................................................................... 58CONFERENCE RECORDING.................................................................................................................59CALL DETAILS........................................................................................................................................... 59ENABLING DND DURING CONFERENCE.......................................................................................... 60CONFERENCE LOCK.............................................................................................................................. 61OPEN DTMF...............................................................................................................................................61PIN CODE................................................................................................................................................... 61THIRD PARTY APPLICATIONS.............................................................................................................. 63FECC - CAMERA CONTROL IN CONFERENCE................................................................................ 64END CONFERENCE.................................................................................................................................65SCHEDULE.........................................................................................................................................................65VIEW CONFERENCE DETAILS............................................................................................................. 66ADD SCHEDULED CONFERENCE....................................................................................................... 66EDIT SCHEDULED CONFERENCE...................................................................................................... 68RESCHEDULE CONFERENCE.............................................................................................................. 68DELETE SCHEDULED CONFERENCE................................................................................................ 68VOICEMAIL.........................................................................................................................................................69ADDITIONAL FUNCTIONS................................................................................. 70GVC REMOTE CLIENT APPLICATION......................................................................................................... 70BLUE JEANS...................................................................................................................................................... 71APPLICATIONS.....................................................................................................72CONTACTS.........................................................................................................................................................72ADD CONTACT..........................................................................................................................................73SEARCH CONTACTS...............................................................................................................................76MANAGE CONTACTS.............................................................................................................................. 76GROUPS..................................................................................................................................................... 77LDAP CONTACTS............................................................................................................................................. 79LDAP SETTINGS....................................................................................................................................... 80SEARCH LDAP CONTACTS................................................................................................................... 84ADD SEARCH RESULT INTO LOCAL CONTACTS............................................................................ 84
Firmware Version 1.0.0.XGVC3202 User GuidePage 4of 117CALL HISTORY..................................................................................................................................................86ADD CONTACT FROM CALL HISTORY............................................................................................... 87DELETE CALL HISTORY......................................................................................................................... 88CONFERENCE SCHEDULE VIA CALL HISTORY.............................................................................. 88FILE MANAGER.................................................................................................................................................88COPY FILE................................................................................................................................................. 89SEND FILE..................................................................................................................................................89DELETE FILE............................................................................................................................................. 89RENAME FILE............................................................................................................................................90RECORDING...................................................................................................................................................... 90BACKUP.............................................................................................................................................................. 91BACKUP DATA...........................................................................................................................................91RESTORE BACKUP DATA...................................................................................................................... 92SET BACKUP PATH.................................................................................................................................. 93DIAGNOSIS........................................................................................................................................................ 93BROWSER..........................................................................................................................................................94CUSTOM APP ON HOME SCREEN.............................................................................................................. 94UNINSTALL APPLICATION..............................................................................................................................94GS MARKET.......................................................................................................... 95SEARCH APPS.................................................................................................................................................. 95DOWNLOAD AND INSTALL APPS................................................................................................................. 95UPDATE APPS................................................................................................................................................... 96IPVIDEOTALK........................................................................................................97ENTERPRISE DIRECTORY............................................................................................................................ 97NOTICES.............................................................................................................................................................99SETTINGS........................................................................................................................................................ 101GVC3202 WEB UI FEATURES........................................................................ 102ACCESSING GVC3202 WEB GUI............................................................................................................... 102SAVING CHANGES........................................................................................................................................ 103DEFINITIONS...................................................................................................................................................103TOOLBAR......................................................................................................................................................... 104CALL PAGE...................................................................................................................................................... 104MAKING A CALL......................................................................................................................................105CONFERENCE CONTROL................................................................................................................... 105CONTACTS PAGE.......................................................................................................................................... 107CONTACTS.............................................................................................................................................. 107GROUPS................................................................................................................................................... 109SCHEDULE...............................................................................................................................................110
Firmware Version 1.0.0.XGVC3202 User GuidePage 5of 117CALL HISTORY........................................................................................................................................110DEVICE CONTROL PAGE............................................................................................................................. 111VIDEO CONTROL....................................................................................................................................111AUDIO CONTROL................................................................................................................................... 112FACTORY RESET............................................................................................... 115RESET VIA LCD...............................................................................................................................................115RESET VIA WEB UI........................................................................................................................................ 116RESET VIA RESET HOLE............................................................................................................................. 116EXPERIENCING GVC3202............................................................................... 117
Firmware Version 1.0.0.XGVC3202 User GuidePage 6of 117Table of TablesGVC3202 User GuideTable 1 : GVC3202 Technical Specifications......................................................................................................... 15Table 2 : GVC3202 Package List............................................................................................................................ 18Table 3 : GVC3202 Front Panel...............................................................................................................................19Table 4 : GVC3202 Back Panel............................................................................................................................... 20Table 5 : GVC3202 Optional Equipment List......................................................................................................... 21Table 6 : GVC3202 Remote Control Keys............................................................................................................. 24Table 7 : GVC3202 OLED Screen Status Descriptions....................................................................................... 28Table 8 : GVC3202 LED Indicator Status Descriptions........................................................................................29Table 9 : GVC3202 Status Icons Descriptions...................................................................................................... 29Table 10 : GVC3202 VPN File Parameters............................................................................................................38Table 11 : GVC3202 VLAN Configuration Parameters........................................................................................ 38Table 12 : GVC3202 LLDP Configuration Parameters.........................................................................................39Table 13 : GVC3202 802.1x Mode Parameters.................................................................................................... 39Table 14 : GVC3202 Camera Parameters............................................................................................................. 43Table 15 : GVC3202 Conference Member Status Descriptions......................................................................... 56Table 16 : GVC3202 Add Conference Parameters...............................................................................................67Table 17 : GVC3202 Import Contacts Parameters............................................................................................... 74Table 18 : GVC3202 Download Contacts Parameters.........................................................................................75Table 19 : GVC3202 Export Contacts Parameters............................................................................................... 77Table 20 : GVC3202 LDAP Settings Parameters................................................................................................. 80Table 21 : GVC3202 Web Access ....................................................................................................................... 104Table 22 : GVC3202 Web UI - Audio Control Parameters.................................................................................112
Firmware Version 1.0.0.XGVC3202 User GuidePage 7of 117Table of FiguresGVC3202 User GuideFigure 1 : GVC3202 Front Panel............................................................................................................................. 19Figure 2 : GVC3202 Back Panel............................................................................................................................. 20Figure 3 : GVC3202 Back Panel Connection Diagram........................................................................................23Figure 4 : GVC3202 Deploy GVC3202 with Other Devices................................................................................23Figure 5 : GVC3202 Remote Control......................................................................................................................24Figure 6 : GVC3202 Soft Keyboard - English Input Method............................................................................... 30Figure 7 : GVC3202 English Input Method – Capslock....................................................................................... 30Figure 8 : GVC3202 Soft Keyboard - Symbols and Numbers............................................................................ 31Figure 9 : GVC3202 Soft Keyboard - More Symbols and Numbers.................................................................. 31Figure 10 : GVC3202 Home Screen....................................................................................................................... 32Figure 12 : GVC3202 Bluetooth - Paired Device.................................................................................................. 35Figure 13 : GVC3202 Add VPN Files Screen........................................................................................................ 37Figure 14 : GVC3202 VPN Validation Screen....................................................................................................... 37Figure 15 : GVC3202 Camera Screen................................................................................................................... 40Figure 16 : GVC3202 Add Preset Screen.............................................................................................................. 41Figure 17 : GVC3202 Camera Parameters Setting Screen................................................................................ 42Figure 18 : GVC3202 SIP Account..........................................................................................................................46Figure 19 : GVC3202 Call Screen...........................................................................................................................47Figure 20 : GVC3202 Single Incoming Call Screen............................................................................................. 50Figure 21 : GVC3202 New Incoming Call Screen................................................................................................ 51Figure 22 : GVC3202 3-Way Conference.............................................................................................................. 54Figure 23 : GVC3202 Conference Control Screen............................................................................................... 57Figure 24 : GVC3202 3-Way Conference with Presentation.............................................................................. 58Figure 25 : GVC3202 Call Details Screen............................................................................................................. 60Figure 26 : GVC3202 Call Screen->More->PIN Code......................................................................................... 62Figure 27 : Enter PIN Code to Lock Conference.................................................................................................. 62Figure 28 : Input PIN Code from DTMF to Join Conference...............................................................................63Figure 29 : FECC – Remote Camera Control....................................................................................................... 64Figure 30 : GVC3202 Schedule Screen................................................................................................................. 65Figure 31 : GVC3202 Conference Details Screen................................................................................................66Figure 32 : GVC3202 Add Conference Screen..................................................................................................... 67Figure 33 : GVC3202 Voice Mail Application.........................................................................................................69Figure 34 : GVC3202 Remote Control Application on Android Device............................................................. 70Figure 35 : GVC3202 Contacts Screen.................................................................................................................. 72Figure 36 : GVC3202 Add New Contact Screen...................................................................................................73Figure 37 : GVC3202 Import Contacts Screen..................................................................................................... 74Figure 38 : GVC3202 Download Contacts Screen............................................................................................... 75Figure 39 : GVC3202 Export Contacts Screen..................................................................................................... 77Figure 40 : GVC3202 Groups Screen.................................................................................................................... 78
Firmware Version 1.0.0.XGVC3202 User GuidePage 8of 117Figure 41 : GVC3202 Add Group Screen.............................................................................................................. 79Figure 42 : LDAP Contacts Interface...................................................................................................................... 80Figure 43 : LDAP Settings Example in Web UI..................................................................................................... 83Figure 44 : Search LDAP Contacts......................................................................................................................... 84Figure 45 : Add LDAP Search Result to Local Contacts..................................................................................... 85Figure 46 : Batch Add LDAP Search Results to Local Contacts........................................................................ 85Figure 47 : GVC3202 Call History Screen............................................................................................................. 86Figure 48 : GVC3202 Call History Details ............................................................................................................87Figure 49 : GVC3202 Add Contact Screen............................................................................................................ 88Figure 50 : GVC3202 Recording Screen............................................................................................................... 90Figure 51 : GVC3202 Backup App.......................................................................................................................... 91Figure 52 : GVC3202 Automatic Backup Screen..................................................................................................92Figure 53 : GVC3202 Restore Backup Data Screen............................................................................................92Figure 54 : GVC3202 Diagnosis Screen................................................................................................................ 93Figure 55 : GVC3202 GS Market............................................................................................................................ 95Figure 56 : GVC3202 IPVideoTalk Application...................................................................................................... 97Figure 57 : IPVideoTalk Application->Enterprise Directory..................................................................................98Figure 58 : IPVideoTalk Application->Enterprise Directory: Batch Call............................................................. 99Figure 59 : IPVideoTalk Application->Notices........................................................................................................99Figure 60 : IPVideoTalk Application->Notices: Message Prompt..................................................................... 100Figure 61 : Message Indicator for IPVideoTalk Application............................................................................... 100Figure 62 : IPVideoTalk Account Settings............................................................................................................ 101Figure 63 : GVC3202 Web GUI - Login............................................................................................................... 102Figure 64 : GVC3202 Web UI Tool Bar................................................................................................................ 104Figure 65 : GVC3202 Web UI - Call..................................................................................................................... 105Figure 66 : GVC3202 Web UI - Conference Status........................................................................................... 106Figure 67 : GVC3202 Web UI - Conference Control..........................................................................................107Figure 68 : GVC3202 Web UI - Contacts.............................................................................................................108Figure 69 : GVC3202 Web UI - Groups............................................................................................................... 109Figure 70 : GVC3202 Web Page - Schedule.......................................................................................................110Figure 71 : GVC3202 Web UI - Call History.........................................................................................................111Figure 72 : GVC3202 Web UI - Video Control.................................................................................................... 112Figure 73 : Factory Reset via LCD........................................................................................................................ 115Figure 74 : GVC3202 Web UI - Factory Reset....................................................................................................116Figure 75 : GVC3202 Web UI - Factory Reset Confirmation............................................................................ 116
Firmware Version 1.0.0.XGVC3202 User GuidePage 9of 117DOCUMENT PURPOSEThis User Guide describes the basic concept and tasks necessary to use and configure your GVC3202.This document covers the topics of device installation, making basic conference calls and using basic callfeatures.To learn the advanced features and configurations, please visit http://www.grandstream.com/supportto download the latest "GVC3202 Administration Guide".
Firmware Version 1.0.0.XGVC3202 User GuidePage 10 of 117GNU GPL INFORMATIONGVC3202 firmware contains third-party software licensed under the GNU General Public License (GPL).Grandstream uses software under the specific terms of the GPL. Please see the GNU General PublicLicense (GPL) for the exact terms and conditions of the license.Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:http://www.grandstream.com/support/faq/gnu_gpl.
Firmware Version 1.0.0.XGVC3202 User GuidePage 11 of 117CHANGE LOGThis section documents significant changes from previous versions of GVC3202 user manuals. Onlymajor new features or major document updates are listed here. Minor updates for corrections or editingare not documented here.FIRMWARE VERSION 1.0.0.XThis is the initial version.
Firmware Version 1.0.0.XGVC3202 User GuidePage 12 of 117WELCOMEThank you for purchasing Grandstream GVC3202 AndroidTM Video Conferencing System. This documentintroduces the LCD settings, web UI settings and advanced configurations of GVC3202. To learn thebasic configuration and how to use GVC3202, please visit http://www.grandstream.com/support todownload the latest "GVC3202 User Guide".The GVC3202 is a ground-breaking solution that offers businesses a revolutionary video conferencingsystem with unprecedented flexibility and the power of support for multiple popular video conferencingprotocols and platforms right out of the box. The SIP-based GVC3202 supports Grandstream’s robustIPVideoTalk Pro platform for plug and play video conferencing while also being interoperable with any 3rdparty SIP video conferencing platform - thus offering a great option to expand or implement a 3rd partyplatform. Additionally, since it is based on Android 4.4, the GVC3202 offers full access to all videoconferencing apps in the Google Play Store. The GVC3202 sports an innovative, patent-pendingembedded MCU that supports up to 3-way conferencing with local mixing between SIP and otherprotocols.
Firmware Version 1.0.0.XGVC3202 User GuidePage 13 of 117--------------------------------------------------------------------------------------------------------------------------------------------Caution:Changes or modifications to this product not expressly approved by Grandstream, or operation of thisproduct in any way other than as detailed by this User Manual, could void your manufacturer warranty.Warning:Please do not use a different power adaptor with GVC3202 as it may cause damage to the products andvoid the manufacturer warranty.--------------------------------------------------------------------------------------------------------------------------------------------This document is subject to change without notice. The latest electronic version of this user manual isavailable for downloading here:http://www.grandstream.com/supportReproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, forany purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
Firmware Version 1.0.0.XGVC3202 User GuidePage 14 of 117--------------------------------------------------------------------------------------------------------------------------------------------FCC Caution:Any Changes or modifications not expressly approved by the party responsible for compliance could voidthe user's authority to operate the equipment.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation.Note: This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipment generates uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee that interference will not occur in aparticular installation. If this equipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:—Reorient or relocate the receiving antenna.—Increase the separation between the equipment and receiver.—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.—Consult the dealer or an experienced radio/TV technician for help.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoorenvironment. The band from 5600-5650MHz will be disabled by the software during the manufacturingand cannot be changed by the end user. This device meets all the other requirements specified in Part15E, Section 15.407 of the FCC Rules.Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.This equipment should be installed and operated with minimum distance 20cm between the radiator &your body.--------------------------------------------------------------------------------------------------------------------------------------------
Firmware Version 1.0.0.XGVC3202 User GuidePage 15 of 117PRODUCT OVERVIEWFEATURE HIGHTLIGHTSSupports any SIP platform and any Android app - and can bridge calls from AndroidTM apps into SIPconferenceProprietary, patent pending embedded MCU supports up to 2-way 1080p Full HD (or 3-way 720p HD,or 3-way VGA) video conferencing, collaborative sharing of computer screen at 1080p resolution, andcross-protocol local conference mixing between SIP and any other Android™ video conferencingapps (e.g., Skype®, Skype for Business®, Google HangoutsTM, etc)Built-in Bluetooth for use with Bluetooth speakers/microphones, keyboards, data exchange, etcLocal & far-end controllable PTZ camera with wideangle lens. a powerful 9x optical zoom offersrobust video clarityState-of-the-art H.264 High Profile video compression and FEC (Forward Error Correction)technology to ensure high resolution stunning video quality using low-to-modest bandwidth (e.g.,512kbps)FPGA based hardware implementation of advanced ISP (Image Signal Processing - including auto-focus, auto exposure, auto white balance, noise reduction, wide dynamic range, etc) technologyInteroperable with 3rd party SIP-based video conferencing solutions (such as Blue Jeans, Cisco,Polycom, and Huawei) using BFCP and TIP (pending)Embedded MCU to allow up to 3 video attendees, remind attendees 10mn before start-time andautomatically call all particpants2 x HDMI output, 1 x VGA/HDMI inputIntegrated Bluetooth 4.0, Gigabit network port, SD interface (for local recording)Table 1: GVC3202 Technical SpecificationsSpecificationDescriptionProtocols/StandardsSIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (Arecord, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED, LDAP(pending), TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6 (pending), FEC, FECC,(pending: H.323, H.245, H.225, H.235, H.241, H.460)Camera1/3” 2 Megapixel CMOS 1920H x 1080V@30fpsLens9 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of viewNetwork Interface1 x RJ45 10/ 100/ 1000 Mbps portBluetoothYes, integrated. Bluetooth 4.0 + EDRVideo Outputs2 x HDMI up to 1080p with CEC
Firmware Version 1.0.0.XGVC3202 User GuidePage 16 of 117Video Input1 x VGA/1 x HDMI with resolution up to 1080pMicrophone/SpeakerExternal MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending)Remote ControlBluetooth remote control with multi-touch touchpadAuxiliary Ports1 x USB 2.0, SD, external speaker port, reset pinGraphic DisplayOLED with 128x32 resolutionVoice CodecsG.711μ/a, G.722 (wide-band), G.726-32, iLBC (pending), Opus, G.722.1, G.722.1c(pending), in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)Video CodecsH.264 BP/MP/HP, H.323, video resolution up to 1080p, frame rate up to 30fps,bitrate up to 4MbpsPeople VideoResolution1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps,SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 KbpsContent VideoResolutionInput: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440×900, 720p, 1600×1200,1080p (HDMI), up to 60fps;Encoding: 1280×720, 1920×1080OutputResolution720p, 1080pEmbedded MCUUp to 2-way 1080p conference, 3-way 720p conference, 3-way VGA conferenceDual-StreamBFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps,720p@30fps)Audio FeaturesAEC, ANS, AGC, PLC, CNG/VADVideo FeaturesFEC, dynamic display layout, picture-in-picture, picture-outside-picture, digitalcaption (pending)Platform BridgingBridge SIP calls with any Android VoIP apps such as Skype, Skype for Business,Google Hangouts and moreTelephonyFeaturesHold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 3-wayaudio/video conference, downloadable XML phone book, LDAP (pending), callwaiting, call history, flexible dial plan, personalized music ring tones, serverredundancy & fail-overSampleApplicationsSkype, Google Hangouts, Skype for Business, Web browser, Facebook, Twitter,YouTube, Google calendar, mobile phone data import/export via Bluetooth, etc.API/SDK available for advanced custom application developmentApplicationDeploymentAllows Android 4.4.2 compliant applications to be deployed in the device withprovisioning controlQoSLayer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoSSecurityUser and administrator level passwords, MD5 and MD5-sess based authentication,256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1xmedia access control
Firmware Version 1.0.0.XGVC3202 User GuidePage 17 of 117Multi-LanguageEnglish, German, Italian, French, Spanish, Portuguese, Russian, Turkish, Polish,Chinese, Korean, Japanese, and moreUpgrade/ProvisioningFirmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, massprovisioning using TR-069 or AES encrypted XML configuration filePower & GreenEnergy EfficiencyUniversal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A(60W)Package ContentGVC3202 video conference system, external USB speaker/MIC, remote control, lenscover, universal power supply, network cable (1.5 meters), USB extension cable (5meters), mounting kit, 3 HDMI cables (one 1.5 meter cable, one 3 meter cable andone 5 meter cable), lens cover, quick installation guide, brochure, GPL licenseTemperature andHumidityOperation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-condensingComplianceFCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter), Part 15C, Part 15E.407,Part 2.1091CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1,EN62479, RoHS, EN301893, EN62311RCM: AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268SAFETY COMPLIANCESGVC3202 complies with FCC/CE, RCM and various safety standards. GVC3202 power adapter iscompliant with the UL standard. Use the universal power adapter provided with GVC3202 package only.The manufacturer’s warranty does not cover damages to the phone caused by unsupported poweradapters.WARRANTYIf GVC3202 is purchased from a reseller, please contact the company where the device is purchased forreplacement, repair or refund. If the phone is purchased directly from Grandstream, please contactGrandstream Support for a RMA (Return Materials Authorization) number before the product is returned.Grandstream reserves the right to remedy warranty policy without prior notification.
Firmware Version 1.0.0.XGVC3202 User GuidePage 18 of 117INSTALLING GVC3202EQUIPMENT PACKAGE CONTENTGVC3202 package contains the following items:Table 2: GVC3202 Package ListNameNumberGVC3202 Main Case1External USB Speakerphone1Remote Control (a pair of AAA batteries)112V Universal Power Adapter with power cable11.5m Ethernet Cable15m USB Extension Cable11.5m HDMI Cable13m HDMI Cable15m HDMI Cable1Wall Mount Kit, including:Top bracketBottom bracketHook & Loop tape1Screws and bolts:4 screws and 4 bolts to install bracket to the wall2 screws to fix bracket2 screws for bracket12Lens Cap1Lens Cleaning Cloth1Quick Installation Guide1GPL License1
Firmware Version 1.0.0.XGVC3202 User GuidePage 19 of 117CONNECTING GVC3202Figure 1: GVC3202 Front PanelTable 3: GVC3202 Front PanelNO.NameExplanation1Camera1/3" 2 Megapixel CMOS70°(W)*- 6.3°(T) field of view2Vertical RotatingStent+/-23° tilt3Horizontal RotatingPlatform+/-90° pan4LED IndicatorPower on / Normal Running: GreenStandby: Flash redShutdown: RedPressing any key on the remote control - Green light flashesonce.5OLED DisplayGraphic display with 128x32 resolution shows device status.
Firmware Version 1.0.0.XGVC3202 User GuidePage 20 of 117Figure 2: GVC3202 Back PanelTable 4: GVC3202 Back PanelNO.NameExplanation1VGA Input InterfaceConnect to VGA input devices.2HDMI Input InterfaceConnect to HDMI input devices.Note:The HDMI input interface has higher priority than the VGAinterface when both interfaces are connected.3HDMI Output InterfacesConnect to HDMI display devices.Note:There are 2 HDMI output ports. The interface marked withnumber "1" is the primary interface to output primary video.Please make sure to follow the port order when connecting HDMIport 1 and 2. When there is only 1 HDMI output, it has to useHDMI output 1. Connect HDMI port 2 if you have additionaldisplay devices. GVC3202 will not work correctly if connectingHDMI port 2 without HDMI port 1 connected.
Firmware Version 1.0.0.XGVC3202 User GuidePage 21 of 1174SD Card SlotInsert SD card to store call recordings and other necessary files.5External USBSpeaker/MIC JackConnect to external speakerphone.6USB InterfaceConnect to USB cable or USB storage device.7Network InterfaceConnect to LAN port.8Power InterfaceConnect to power adapter. The arrow indicator on the poweradapter should face upwards when the power adapter is pluggedin.9Factory RestoreWhen GVC3202 is powered up, use a small pin to press thebutton one time to reboot.When powering up GVC3202, keep pressing the button witha small pin for more than 10 seconds to restore to factorysettings.To deploy a working video conferencing system, it is recommended for the users to prepare the followingequipment based on your own requirements. The following table is for reference only.Table 5: GVC3202 Optional Equipment ListDevice NameNumberExplanationHDMI Display Device1 (minimum),2To display video conference view, for example, highdefinition TV. The HDMI display device is connected toHDMI output interface 1/2.VGA InputOptionalFor presentationHDMI InputOptionalFor presentationIf both HDMI input and VGA input are plugged in, HDMIinput has higher priority, it means VGA input will not bedisplayed.USB MouseOptionalIt can be used to help navigate and operate theGVC3202 besides using remote control.For example, when viewing a web page, USB mousecan be used to control the cursor.
Firmware Version 1.0.0.XGVC3202 User GuidePage 22 of 117USB KeyboardOptionalIt can be used to help input characters when operatingGVC3202 besides using remote control. For example,typing in username and password to log in Skype appinstalled on GVC3202.Please connect GVC3202 according to the following procedures:1. Connect the primary video output device (e.g., high-definition TV) to HDMI output interface 1 onGVC3202 with HDMI cable.2. (Optional) Connect the second video output devices to HDMI output interface 2 on GVC3202 withHDMI cable.3. Connect input device (e.g., a laptop or GXV3275) to GVC3202 VGA IN/HDMI IN port with VGA/HDMIcable.4. Connect the external speakerphone to the USB speaker interface on GVC3202.5. Connect to Ethernet or LAN with Ethernet cable for network access. It is recommended to useGigabit network to assure audio and video quality of video conference.6. Plug in the power adapter into the power supply interface to power up GVC3202.--------------------------------------------------------------------------------------------------------------------------------------------Note:For detailed instructions about installing GVC3202 on wall mount and etc., please refer to the GVC3202quick installation guide on www.grandstream.com.--------------------------------------------------------------------------------------------------------------------------------------------A sample of GVC3202 back panel connection is shown below:
Firmware Version 1.0.0.XGVC3202 User GuidePage 23 of 117Figure 3: GVC3202 Back Panel Connection DiagramThe following figure shows multiple GVC3202 devices deployed with other VoIP/network devices for videoconference and collaboration.Figure 4: GVC3202 Deploy GVC3202 with Other Devices
Firmware Version 1.0.0.XGVC3202 User GuidePage 24 of 117GETTING TO KNOW GVC3202REMOTE CONTROLREMOTE CONTROL KEYS AND TOUCHPADFigure 5: GVC3202 Remote ControlTable 6: GVC3202 Remote Control KeysIconNameExplanation1, 2, 3, 4…9Digital KeysInput number 1-9 and letters.The letter input using digital keys will not be displayed asletter, but it can be used to search for contacts in Callinterface. For example, typing 5 (JKL), 6 (MNO), 4 (GHI), 6(MNO) can look for John if it exists in GVC3202 contacts list.CameraSwitch to PTZ control mode during a call or in idle status.PIPSwitch screen layout in conference.
Firmware Version 1.0.0.XGVC3202 User GuidePage 25 of 117Mute/DNDMute GVC3202 in conference.Press the MUTE key to enable/disable DND mode whenGVC3202 is in idle.PresentationEnable/Disable presentation function to send presentationto all members in the conference.Enable/Disable presentation function to showpresentation on displayed device which is connected toHDMI output 1 as projection when GVC3202 is in standbymode.Send/Answer/AddParty Into ConferenceAccess the dial screen by default when GVC3202 is inidle mode.Enter phone number and press the key to dial out.Access the invite screen to add members in a conference.Press the key to bring out the backstage conference.Press the key to redial the last outgoing call.End Call/Remove PartyFrom ConferenceDelete members in conference.Hang up the conference.BackspacePress the key to delete input characters.Navigation Keys:Up/Down/Left/RightPress to adjust cursor movement.Control PTZ movement in camera mode.OKPress to confirm operations.Bring up the soft keypad when the cursor is in an inputbox.Power On/OffLCD prompt shows the following three options after pressingthis key:Switch GVC3202 into sleep mode.Power OffReboot
Firmware Version 1.0.0.XGVC3202 User GuidePage 26 of 117*/RecordInput * in input field.Used as "." when dialing direct IP call.For example, 192.168.40.5.Start/stop recording in camera control mode.Start/stop recording in a call.#/DetailsInput "#" in input field.Used as ":" when dialing direct IP Cale.g., 192.168.40.5:5060.Input "#" on dialing screen to use it as REDIAL key.Display call details on call screen during a call.Shortcut Key: RedPress each shortcut key for designated functions on differentscreen context.Shortcut Key: YellowShortcut Key: BlueHomePress the key to go back to home screen.MenuPress the key to view more options.BackPress the key to go back to the previous screen or exit thecurrent screen.Volume DownTurn down the device volume.Volume UpTurn up the device volume.Zoom InZoom in screen or adjust close focus.Zoom OutZoom out screen or adjust distant focus.TrackpadSlide on the trackpad to move the mouse cursor.Press the trackpad to confirm operations.Using two fingers to press on the trackpad and slideup/down for page up/down.
Firmware Version 1.0.0.XGVC3202 User GuidePage 27 of 117CAPTURING SCREENSHOT USING THE REMOTE CONTROLTo capture a screenshot on GVC3202, the users can press the red shortcut key and blue shortcutkey at the same time for about 3 seconds. The screenshot picture will be saved in the internalstorage of GVC3202. The users can access the screenshot in GVC3202 LCD menu->Applications->FileManager->Internal Storage->Pictures->Screenshot.Please note the screenshot captured here doesn’t have the image captured from the camera in thebackground. If you would like the image captured from camera, you can press the CAMERA button on theremote control and then press the blue shortcut key.USING THE REMOTE CONTROLGVC3202 remote control is connected to GVC3202 via Bluetooth, and it’s already pre-paired when theuser receives GVC3202 packages. Before using the remote control, please make sure:1. A pair of AAA batteries are correctly installed on the back of the remote control.2. The remote control needs to be placed within the Bluetooth effective range, i.e., 10m from GVC3202.After powering up GVC3202, pressing "OK" key on the remote control, it will initiate connection and theremote control can be used right away.If the remote control fails to pair and connect to GVC3202, please follow the steps below to troubleshoot:Check the battery polarity when placed into the battery case. Make sure the batteries are placed inthe correct direction in the remote control.Check the battery power.If GVC3202 remote control still does not work with the diagnosis above, please try another remote controlor contact the device provider.USING MOUSE & KEYBOARDWhen the USB mouse is plugged into GVC3202, users could make the following operations with themouse.Single click the left key of the USB mouse to perform the following operations:Access menu
Firmware Version 1.0.0.XGVC3202 User GuidePage 28 of 117Check in the checkbox or enable/disable an optionBring up the drop-down list when clicking on a combo boxSwitch input methods in the input box, tap on the corresponding buttons on the soft keyboardto input charactersDouble left click on the soft keyboard can switch to "Always use upper case" in English inputmethod.Single click the right key of the USB mouse to exit the current displayed menu. It will go back to theprevious menu without saving the configurations.OLED SCREENTable 7: GVC3202 OLED Screen Status DescriptionsOLED Screen StatusDescriptionsBootingDisplay "BOOTING..." when GVC3202 boots up.IPDisplay GVC3202 IP address. For example, IP: 192.168.40.5.Call StatusDisplay "Ringing", "Calling", "Talking", "Call Waiting", "MissedCall", "New Voicemail" and etc.Upgrade StatusDisplay "New Version" when a new firmware version isdetected.Display "Upgrading" in the process of upgrading.Display failure reason when upgrade fails. For example,"Incompatible Hardware", "Insufficient Space", "SameVersion", etc.Sleep ModeWhen the device is in sleep mode, the OLED shows "Standby".Abnormal StatusIt is used to display abnormal status information. Thehexadecimal error code will be displayed next to the abnormalstatus.USING THE LED INDICATORGVC3202 LED indicator is located next to the OLED. It can be used to notify the users with current statusof the device. Please refer to the status description below.
Firmware Version 1.0.0.XGVC3202 User GuidePage 29 of 117Table 8: GVC3202 LED Indicator Status DescriptionsLED Indicator StatusDescriptionsSolid GreenBooting or the device is already booted upFlash RedStandby (Sleep Mode)Solid RedShut down but powered on (power adapter is connected)Green Flashing onceKey pressing on the remote controlOFFPower offSTATUS ICONSGVC3202 status icons are displayed on the right side of top status bar on GVC3202 LCD display device.The following table lists the main status icons used on GVC3202.Table 9: GVC3202 Status Icons DescriptionsIconDescriptionsIconDescriptionsIconDescriptionsMissed CallOngoing callAuto answer is enabledEthernet is connectedEthernet is disconnectedTrying to connect to theEthernetPPPoE is connectedPPPoE connection isfailedPPPoE is disconnectedVLAN is successfullyconfiguredVLAN is being configuredUnread voicemailVPN is connectedVPN connection is failedUsing third party applicationsfor mixing callsBluetooth is connectedDND mode is enabledRemote control Low batteryRemote control isconnected and pairedRemote control is pairedbut not connectedRemote control is notconnected and pairedSD Card is insertedUSB flash drive isinsertedSpeaker is being usedCall recording storageis fullContacts storage is fullSD card storage is fullCall forward is set upVolume is turned to silent
Firmware Version 1.0.0.XGVC3202 User GuidePage 30 of 117USING THE ONSCREEN KEYBOARDENGLISH KEYBOARDThis is the default keyboard on GVC3202. GVC3202 English keyboard supports multiple languages inputmethods. Users could tap on to switch among different languages. See figure below.Figure 6: GVC3202 Soft Keyboard - English Input MethodTap on to switch CapsLock:Figure 7: GVC3202 English Input Method – CapslockNUMBERS AND SYMBOLSTo input numbers and symbols, tap on button on the default keyboard to switch tonumbers/symbols. Tap on for more numbers/symbols.
Firmware Version 1.0.0.XGVC3202 User GuidePage 31 of 117Figure 8: GVC3202 Soft Keyboard - Symbols and NumbersFigure 9: GVC3202 Soft Keyboard - More Symbols and NumbersHOME SCREENGVC3202 Home screen displays the icons for users to easily access applications, camera, schedule, call,contacts, settings and custom applications. Press the Left/Right keys on GVC3202 remote control tonavigate.If there is no activity on main screen, the icons will be hidden and the video local loopback is displayed.Press OK button on GVC3202 remote control to bring up the icons to display again.
Firmware Version 1.0.0.XGVC3202 User GuidePage 32 of 117Figure 10: GVC3202 Home Screen
Firmware Version 1.0.0.XGVC3202 User GuidePage 33 of 117CONNECTING TO NETWORK AND DEVICESGVC3202 supports a variety of network connections (Ethernet) and device connections, including USB,SD card and Bluetooth devices. When the GVC3202 boots up for the first time, a setup wizard will guidethe users to pair and connect the remote control to GVC3202 and get started with the basic configurations.ETHERNETIf the user would like to use Ethernet connection for network access, please plug the Ethernet cable intothe LAN port on the back of GVC3202. Ethernet connection is turned on as DHCP by default.To configure Ethernet settings on GVC3202:1. Plug the Ethernet cable into the LAN port on the back of GVC3202.2. Go to LCD menu->Settings->Network->Ethernet->IPv4 Settings.3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type.For DHCP, save the setting and GVC3202 should be able to get IP address from the DHCPserver in the network.For static IP, enter IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNSserver for GVC3202 to correctly connect to the network.For PPPoE, enter PPPoE account ID and password so that GVC3202 can get IP address fromthe PPPoE server.BLUETOOTHOn GVC3202, Bluetooth is enabled by default. Users could connect Bluetooth by remote control, send orreceive files to cellphone, or use Bluetooth speaker and etc on GVC3202.TURNING BLUETOOTH ON / OFF1. On the LCD display device, go to Settings->Network->Bluetooth.2. Tap on the green switch on the top row to turn on/off Bluetooth. Please note the Bluetooth needs tobe turned on, in order to use the remote control.
Firmware Version 1.0.0.XGVC3202 User GuidePage 34 of 117PAIRING GVC3202 WITH A BLUETOOTH DEVICEBefore connecting GVC3202 with other Bluetooth device, users must pair them first. They will stay pairedafterwards unless they are manually unpaired. To pair Bluetooth device:1. On the LCD display device, go to Settings->Network->Bluetooth.2. Press button on the remote control and select "Search for devices".3. GVC3202 scans and displays the IDs of all available Bluetooth devices in range. Once the Bluetoothdevice shows up in the result, tap on it to start pairing.4. Confirm the passkey in the prompted message (if any). Or, if passcode is required, please refer tothe device's documentation or contact with the device administrator to obtain the passcode.--------------------------------------------------------------------------------------------------------------------------------------------Note:The external speaker provided with GVC3202 is not pre-paired to GVC3202. If the user would like to useexternal speaker via Bluetooth connection with GVC3202, the user must pair and connect it to GVC3202manually before using it for audio output.--------------------------------------------------------------------------------------------------------------------------------------------CONNECTING TO A BLUETOOTH DEVICEAfter pairing successfully, the device will be connected to GVC3202 immediately. Users will see thisdevice listed under "Paired Devices". Tap on next to the connected device. Users will see options"Rename", "Unpair" and etc.
Firmware Version 1.0.0.XGVC3202 User GuidePage 35 of 117Figure 12: GVC3202 Bluetooth - Paired DeviceIf the connection is lost between the Bluetooth device and GVC3202, go to LCD menu->Settings->Network->Bluetooth and click on the device name under “Paired devices” again to reconnect.USING BLUETOOTH REMOTE CONTROLUsers could use GVC3202 Bluetooth remote control that comes with GVC3202 packaging to control andconfigure GVC3202. When the GVC3202 boots up for the first time, a setup wizard will guide the users topair and connect the remote control to the GVC3202. When the remote control is connected to GVC3202,users will see icon on the top status bar of GVC3202 LCD display device.If the user happens to reset the GVC3202, or replace the remote control, the user will need pair andconnect remote control to the GVC3202 again. Please follow the steps below:1. Connect a USB mouse or open the virtual remote control after logging in GVC3202 web UI.2. On the LCD display device, go to Settings->Network->Bluetooth.3. Select and click "Search for devices".4. On the remote control you would like to pair with GVC3202, press "OK" and digit 5 keys at the sametime for about 5 seconds.5. The pairing and connection process will be initiated and finished in a few seconds. Please do not
Firmware Version 1.0.0.XGVC3202 User GuidePage 36 of 117press any keys on the remote control or switch screens during this process to avoid connection failure.--------------------------------------------------------------------------------------------------------------------------------------------Note:1. Please use the proprietary factory remote control that comes with the GVC3202.2. GVC3202 could connect to multiple remote controls, but only one remote control at a time. Factoryreset is required on GVC3202 if the user needs switch to another remote control.--------------------------------------------------------------------------------------------------------------------------------------------TRANSFER FILES WITH BLUETOOTHUsers could transfer files, share contacts information with other Bluetooth portable devices after pairingand connection. A prompt for file transferring will be displayed on GVC3202 LCD display device whenGVC3202 receives the file transferring request. Accept the request to receive file and the file will bestored under LCD->Applications->File Manager->Internal Storage->Bluetooth folder.USING BLUETOOTH HEADSETOnce the Bluetooth headset is connected with GVC3202, it will automatically use Bluetooth headset forcalls. By default, the ringing tone will be generated in Bluetooth headset when there is an incoming call. Ifthe user would like to have the ringing tone generated in GVC3202 internal ringer as well, please selectenable "Always Ring Internal Ringer" under GVC3202 web UI->Settings->Call Features.VPN SETTINGSUsers can add VPN using different protocols (PPTP, L2TP/IPSec PSK, L2TP/IPSec CRT). Follow thesteps below to set up VPN:1. Access GVC3202 home screen, go to Applications ->Settings ->Network->VPN.2. Tap on "Add VPN file" to access configuration page as shown below:
Firmware Version 1.0.0.XGVC3202 User GuidePage 37 of 117Figure 13: GVC3202 Add VPN Files Screen3. Fill in and save the configurations, go back to VPN page, you will find the new VPN file you justadded.4. Tap on the VPN file to open the validation page as shown below:Figure 14: GVC3202 VPN Validation Screen5. Fill in correct username and password to connect to VPN.
Firmware Version 1.0.0.XGVC3202 User GuidePage 38 of 117If GVC3202 is connected to VPN successfully, icon will be shown in the top status bar; if theconnection is failed, a prompt box will pop up to remind users whether to reconnect to VPN. If icondisplays in the top status bar, please check whether if your VPN configuration is correct.Table 10: GVC3202 VPN File ParametersParametersDescriptionsNameFill in your company address or the server you are connecting to.TypeSet to PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSeXauthRSA or IPSec Hybrid RSA.Server AddressFill in the server URL or IP address.PPP Encryption(MPPE)Defines whether to use PPP encryption.Show AdvancedOptionsCheck this option to display more options below.DNS SearchDomainsEnter DNS search domain.DNS ServerEnter DNS server address.Forwarding RoutesEnter Forwarding Routes, for example, 10.0.0.0/8.VLAN SETTINGSAccess GVC3202 home screen, go to Applications->Settings->Network->VLAN to configure VLANsettings on GVC3202.Table 11: GVC3202 VLAN Configuration ParametersParametersDescriptionsLayer 2 QoS802.1q/VLAN TagAssigns the VLAN Tag of the Layer 2 QoS packets for LAN port. The default value is0.Note:Please do not change the setting before understanding the VLAN's settings orconsulting with the network administrator. Otherwise, the device might not be able toget the correct IP address.Layer 2 QoS802.1p PriorityAssigns the priority value of the Layer 2 QoS packets. The default value is 0.
Firmware Version 1.0.0.XGVC3202 User GuidePage 39 of 117LLDP SETTINGSAccess GVC3202 home screen, go to Applications->Settings->Network->LLDP to configure LLDPsettings on GVC3202.Table 12: GVC3202 LLDP Configuration ParametersParametersDescriptionsLLDPEnable or disable LLDP. The default setting is disabled.Layer 3 QoS forSIPThis field defines the layer 3 QoS parameter for SIP packets. It is the value usedfor IP Precedence, Diff-Serv or MPLS. The default value is 48.Layer 3 QoS forAudioThis field defines the layer 3 QoS parameter for audio packets. It is the value usedfor IP Precedence, Diff-Serv or MPLS. The default value is 48.Layer 3 QoS forVideoThis field defines the layer 3 QoS parameter for video packets. It is the valueused for IP Precedence, Diff-Serv or MPLS. The default value is 48.802.1X MODEAccess GVC3202 home screen, go to Applications->Settings->Network->802.1x Mode. By default, 802.1xis disabled. Selecting 802.1x mode to "EAP-MD5", "EAP-TLS5" or "EAP-PEAP" to turn on 802.1x. Once itis enabled, the user will be required to enter the identity and password to be authenticated in the network.Table 13: GVC3202 802.1x Mode ParametersParametersDescriptions802.1x ModeAllows the user to enable/disable 802.1x and configure 802.1x mode. Thedefault setting is disabled.IdentityEnter the Identity information for 802.1x mode.MD5 PasswordEnter the MD5 Password for 802.1x mode.CA CertificateUpload the CA certificate for 802.1x mode.Client CertificateUpload the CA certificate for 802.1x mode.Private KeyUpload the private key for 802.1x mode.
Firmware Version 1.0.0.XGVC3202 User GuidePage 40 of 117CAMERAUsers could set preset, configure camera parameters, start recording and make screenshots on camerascreen. There are 3 ways to access camera screen:Click on icon on home screen.Press key on the remote control.Select on home screen to access Applications, then click on .GVC3202 camera screen has the following options:Press recording button on the remote control to start or stop local recording.Press the red shortcut button on the remote control to edit preset.Press the yellow shortcut button on the remote control to edit image parameters such as scene, whitebalance, MF/AF and etc.Press the blue shortcut button on the remote control for screenshot.Press digit key on the remote control to apply a pre-configured preset.Figure 15: GVC3202 Camera Screen
Firmware Version 1.0.0.XGVC3202 User GuidePage 41 of 117PRESETADD PRESETUsers can create and save maximum of 24 camera presets, with each preset storing the camera positionand focal length. Follow the steps below to add preset:1. Access camera screen and press the red shortcut key on the remote control to access preset screen.Figure 16: GVC3202 Add Preset Screen2. Select the preset window and press the blue shortcut key on the remote control to access the editingscreen.3. Adjust camera position and zoom in/zoom out using the remote control.4. On GVC3202 remote control, press "OK" key to save the preset, or press Back key to cancel.EDIT PRESETTo edit an existing preset, press the blue shortcut key on the remote control to access the editing screento edit. The created preset can also be renamed by pressing the yellow shortcut key on the remote controlfor better identification purpose.
Firmware Version 1.0.0.XGVC3202 User GuidePage 42 of 117DELETE PRESETAccess the preset editing screen, select preset and press the red shortcut key on GVC3202 remotecontrol to delete it.APPLY PRESETIf you have already set preset on camera, you can apply preset via one of the following two ways:Access camera screen and press the digital keys on the remote control to adjust camera to the preset.Access preset screen and press the digital keys to switch to the corresponding preset, press theyellow shortcut key to apply.CAMERA PARAMETERS CONFIGURATIONSPress the yellow shortcut key on GVC3202 remote control to bring out camera parameters setting screenas shown below. Refer to the table below and configure the parameters using navigation keys on theremote control.Figure 17: GVC3202 Camera Parameters Setting Screen
Firmware Version 1.0.0.XGVC3202 User GuidePage 43 of 117Table 14: GVC3202 Camera ParametersParametersDescriptionsPicture ModeGVC3202 has 4 built-in modes as well as "Manual" for customization. When set to"Manual", press "OK" key to access each setting to configure sharpness, contrast,saturation, and brightness.Sharpness: Higher sharpness brings higher screen clarity. The objectdisplayed on the screen has more sharpen edge.Contrast: Higher value brings more distinct color contrast.Saturation: Higher value brings deeper color.Brightness: Higher value brings brighter color.White BalanceThis is used to display accurate images. Users could set to "Manual" or "Auto".When set to "Auto", the device will adjust parameters automatically accordingto the current environment.When set to "Manual", the device will disable "Auto" mode. Press "OK" key toaccess manual setting screen, and adjust red or blue gain manually for betterwhite balance.De-noiseUsers could set to "off", "low", "medium" or "high". Higher reduction level bringsless image noises.Frequency of A.C.Users could set to 50HZ or 60HZ.Red Shortcut Key(MF+)Manual focus: increase the focal length.Yellow Shortcut Key(MF-)Manual focus: decrease the focal length.Blue Shortcut Key(AF)Auto focus
Firmware Version 1.0.0.XGVC3202 User GuidePage 44 of 117PERIPHERALEXTERNAL USB DEVICEGVC3202 USB interface could be connected with a USB mouse, a USB keyboard, or a USB storagedevice.USING USB MOUSE/KEYBOARDWhen a USB mouse is plugged into GVC3202, users could see the cursor on the screen, move the cursorto perform operations. When a USB keyboard is plugged into GVC3202, users could use GVC3202remote control to navigate to an input interface, and click on the keys on the keyboard to check if it isinstalled successfully.USING USB STORAGE DEVICETo connect and access USB storage device:1. Insert USB storage device into USB port at the back of GVC3202.2. It will take a few seconds for GVC3202 to prepare the connection.3. Once it is installed successfully, the USB storage icon will show up on the status bar. Users could goto GVC3202 LCD->Applications->File Manager->USB to access and manage your data.4. Users could view, copy and paste files by using the USB storage device.SD CARD1. Insert your SD card into SD card slot at the back of GVC3202. Please make sure the SD card isinserted with right direction on GVC3202.2. It will take a few seconds for GVC3202 to prepare the connection. Then, the SD card icon will showup on the status bar.3. To access SD Card, go to GVC3202 LCD->Applications->File Manager->sdcard. Tap on it to accessand manage your data.
Firmware Version 1.0.0.XGVC3202 User GuidePage 45 of 117--------------------------------------------------------------------------------------------------------------------------------------------Note:The external SD card must be plugged in if the users would like to record calls and the recording files willbe automatically saved in the external SD card. It is recommended to use an SD card with large capacityfor call recording purpose.--------------------------------------------------------------------------------------------------------------------------------------------MICROPHONE AND SPEAKERGVC3202 is equipped with a built-in microphone. Alternatively, you can connect external audio devices toGVC3202 as audio input/output sources. It is recommended to use the external speaker that comes withyour GVC3202 package for better compatibility.If the external speaker supports Bluetooth, users could also pair and connect the speaker to theGVC3202 via Bluetooth. This will provide better mobility and make cabling easier when deploying theGVC3202 conference system in your conference room.
Firmware Version 1.0.0.XGVC3202 User GuidePage 46 of 117MAKING PHONE CALLSACCOUNTGVC3202 comes with one IPVideoTalk account, supports one configurable SIP account registration andone Blue Jeans account. Please enable the IPVideoTalk account, or register SIP account to a SIP serverbefore making calls. The following figure shows the SIP account is registered successfully (account iconis green). This displays on the left side of the top status bar on your LCD display device.Figure 18: GVC3202 SIP AccountDIAL SCREENOnce the account is registered successfully, users could use one of the following 3 ways to bring up dialscreen to start making calls.Press the DIAL icon in the lower right corner of the remote control.On the LCD display device, click on icon on home screen.On the LCD display device, click on Applications and select to bring up dial screen.Enter digits in the dial-up box. If the digits or the letters for the digit match contacts and call history inGVC3202, a dropdown list of numbers will be displayed. For example, entering 5 (JKL), 6 (MNO), 4 (GHI)and 6 (MNO) will display “5646” or “john” if contact "john" exists. The matching characters will behighlighted in red.
Firmware Version 1.0.0.XGVC3202 User GuidePage 47 of 117Figure 19: GVC3202 Call ScreenPress the red shortcut key on GVC3202 remote control to bring up call mode setting screen, set callmode to Call, Paging or IP call.Press the yellow shortcut key to set call type to Audio or Video.Press the blue shortcut key to switch account among SIP account, IPVideoTalk account and BlueJeans account.Click on "Cancel" icon on the screen, or press key on the remote control to cancel the call.DIALING A NUMBER DIRECTLY1. Open the dial screen.2. Use the remote control keyboard to enter digits, or click the input box to enter digits using the popout soft keyboard.3. Press on the remote control to dial out, or move the cursor to the icon on dial screenand click it to dial out.
Firmware Version 1.0.0.XGVC3202 User GuidePage 48 of 117--------------------------------------------------------------------------------------------------------------------------------------------Note:1. By default, GVC3202 allows users to press # key as SEND key. This behavior can be disabled viaoption "Use # as Dial Key" in web GUI->SIP Account->Call page.2. When entering initials or full spellings of a name that exists in the contact, this contact will show up inthe dropdown list. For example, if the user inputs Amy by pressing the corresponding digits "2" (ABC),"6" (MNO), "9" (WXYZ) on the remote control, Amy's name and number will be displayed in the list if itexists in the contact, users can select it to dial out.--------------------------------------------------------------------------------------------------------------------------------------------REDIALUsers can dial out the last dialed number if there is dialed call log. Access the dial screen, and then press"#" key or on the remote control to dial out.DIALING A NUMBER VIA CONTACTFollow the steps below to dial a number via Contacts.1. On the LCD display device, access Contacts by tapping on button on home screen.2. Navigate and select in the contacts entries using the remote control navigation keys.3. Press on the remote control to dial out.DIALING A NUMBER VIA CALL HISTORY1. On the LCD display device, access Applications on home screen and access call history by selectingicon .2. The LCD will display all call history types. Navigate in the call history list by selecting the call historycategory. Select the call history entry you would like to dial out.3. Press on the remote control to dial out.
Firmware Version 1.0.0.XGVC3202 User GuidePage 49 of 117DIRECT IP CALLDirect IP Call allows GVC3202 and another VoIP device to talk to each other in an ad-hoc fashion withouta SIP proxy. Direct IP calls can be made if:Both GVC3202 and VoIP phone have public IP addressesOrBoth GVC3202 and VoIP phone are under the same LAN / VPN using private or public IP addressesOrNAT is disabled or GVC3202 NAT is disabled.Both devices can be connected through a router using public or private IP addresses (with necessary portforwarding or DMZ).To make a direct IP call, please follow the steps below:1. Access the dial screen on GVC3202.2. Press the red shortcut key on the remote control to bring up call mode setting screen, set the modeto "IP Call".3. Input the target IP address. For example, if the target IP address is 192.168.124.123 and the port is5062, input the following:192*168*124*123#5062The * key represents the dot (.) and the # key represents the colon (:).4. Press the yellow shortcut key on the remote control to select "Audio Call" or "Video Call".5. Press on the remote control to dial out.PAGING/INTERCOMBefore placing paging/intercom, please make sure the callee has paging/intercom enabled so that it cananswer the paging/intercom call automatically. To make paging/intercom call:1. Access the dial screen on GVC3202.2. Press the red shortcut key on the remote control to bring up call mode setting screen, set the modeto "Paging/Intercom".3. Enter the number to dial.4. Press the yellow shortcut key on the remote control to select "Audio Call" or "Video Call".
Firmware Version 1.0.0.XGVC3202 User GuidePage 50 of 1175. Press on the remote control to dial out.ANSWERING A CALLWhen the device is in idle and there is an incoming video call, the device will show the call screen asbelow:Figure 20: GVC3202 Single Incoming Call ScreenSelect "Video Answer" to answer the call with both video and audio, "Audio Answer" to answer the callwith audio only, or "End" to reject the call.When there is an incoming call during an active call, users will hear a call waiting tone with the LCDdisplaying the caller name and ID for the incoming call.
Firmware Version 1.0.0.XGVC3202 User GuidePage 51 of 117Figure 21: GVC3202 New Incoming Call ScreenUsers could select "Audio" to answer with audio only, "Video" to answer with video and audio, or "End" toreject the call.--------------------------------------------------------------------------------------------------------------------------------------------Note:By default, answering a call during an active call will automatically add this party into the conference.--------------------------------------------------------------------------------------------------------------------------------------------CALL HOLDDuring an active call, press HOLD button to put the call on hold.On the LCD display, click on to resume the call.On the LCD display, click on or press on the remote control to end the call.If the current call is a video call, the screen will not display remote video when the call is on hold.
Firmware Version 1.0.0.XGVC3202 User GuidePage 52 of 117MUTE LOCAL AUDIODuring an active call, press the MUTE button to mute the call, press the button again to unmute thecall.CALL RECORDINGDuring an active call, users could record the video to the external SD card plugged into GVC3202. Oncerecorded, users can view the recorded video in Recorder application, and download the video from webUI->Maintenance->Recording. For more details, please refer to the chapter RECORDING.1. During an active call, press the recording key on the remote control. A red Rec icon will showup on the upper left of the screen.2. The recording files will be saved to the external SD card automatically when the call is finished.Users could also press on the remote control to stop recording anytime.DND (DO NOT DISTURB)When DND is on, the incoming calls to GVC3202 will be blocked without ringing. Users could see theblocked calls in call history. Once it is enabled, the DND icon will be displayed in the statusbar on the top of the screen.When GVC3202 is in idle screen, users can press button on the remote control to turn on/offDND.When GVC3202 is in an active call, users could turn on/off DND in call screen->MORE options. Thiswill not affect the current call, and it will take effect starting from the next incoming call.At any time, users could log in GVC3202 web UI and click on “DND” on the top tool bar of the webpage to turn on/turn off DND.MISSED CALLWhen there is a missed call, the call icon on home screen will show the number of missed calls.Once accessed the dial screen, the reminder icon will disappear.
Firmware Version 1.0.0.XGVC3202 User GuidePage 53 of 117CALL FORWARDCall forward (Unconditional/No Answer/Busy/Time Based) can be set up from web GUI. Log in GVC3202web GUI and go to Settings->SIP Account->Call page. For details, please refer to "GVC3202Administration Guide".CONFERENCEDEVICE LAYOUTGVC3202 supports up to 9-way conference. GVC3202 can be the host to initiate a conference or joinother conferences as a member.Users can connect 2 HDMI output devices for conference. HDMI 1 interface is the primary output whenplugging in 2 HDMI display devices. The device connected to HDMI 1 interface will display local site bydefault while the other device automatically display remote sites. If the VGA/HDMI IN device is plugged into GVC3202, the device connected to HDMI 1 interface displays presentation of VGA/HDMI input whilethe other device will display video view.During a conference, user can tap on button on GVC3202 remote control trackpad to go back toHOME screen, with the conference video displayed in the background.INITIATING CONFERENCEThe conference can be initiated in multiple ways:From Call Screen:1. Access the call screen, enter the number in the text box or select members from the list below.2. Press on the remote control or click on button on the screen to dial out.From Schedule:For more details, please refer to chapter SCHEDULE.ANSWERING AN INCOMING CALL IN CONFERENCEYou can specify how your GVC3202 handles incoming calls. Depending on your configuration, yourGVC3202 answers a call automatically or prompts you to answer a call manually:
Firmware Version 1.0.0.XGVC3202 User GuidePage 54 of 117Log in GVC3202 web GUI and go to Settings->SIP Account->Call page, and set "Auto-answer" optionto "Yes". All incoming calls will be answered automatically. If it is a video call, it will be answered withvideo as well.If "Auto Answer" is set to “No”, users will need to select to answer with video manually, audio or rejectthe call using the remote control on the LCD prompt.If the conference host answers the call, the caller will join into the current active conference.CONFERENCE MANAGEMENTThe following figure shows a 3-way conference:Figure 22: GVC3202 3-Way ConferenceAdd member. Access dial screen and add more numbers to join conference.Delete member. Select member to delete.Conference control. Control conference members. It includes the following options for each party:- The selected party will not be heard by other parties.
Firmware Version 1.0.0.XGVC3202 User GuidePage 55 of 117- The selected party will not hear other parties.- The video call with the selected party will turn into audio call only. If user clicks on thisicon again, a video invitation will be sent to this party. The party has to accept thevideo request in order to see the video again.- Suspend video from the video party. Click on it again to resume video.Suspend. It is used to pause/resume conference. Once it is paused, GVC3202 will stop sendinglocal video to the remote parties.Presentation. It is used to turn on/off presentation. HDMI IN or VGA IN has to be plugged in first.More. Bring up more options including mixing video with third party applications (only availablewhen the application is installed on GVC3202), view call details, set DND, open DTMF, switchmainstream and sub stream.End. End conference and go back to home screen.If the remote party is also using GVC3202, you can press the camera key on the remote control tocontrol PTZ device for the remote party.Users could press the red/blue/yellow shortcut keys on the remote control to input DTMF, viewnotifications and view status.During an active conference call, if there is a new member joining conference, an outgoing call failed or amember hanging up, there will be a prompt box on the left side of the conference screen showingnotifications. The notification prompt will be hidden automatically if there is no new notification in 2seconds.On the right side of the video conference screen, users can see member status such as audio/video calls,or whether if the call is being muted.
Firmware Version 1.0.0.XGVC3202 User GuidePage 56 of 117Table 15: GVC3202 Conference Member Status DescriptionsIconsDescriptionsThe current line is in an audio call.The current line is in a video call.The current line is being muted.The current line is not connected.The operations toolbar on the bottom of the video conference screen will be hidden automatically if thereis no operation in 5 seconds. Press any key to bring up the toolbar again.INVITE MEMBERS TO CONFERENCEUsers could use one of the following ways to add members:Access the dial screen by clicking on the ADD icon on conference screen. Then, enter thenumber to dial out. Once the member answers the call, it will be connected into the conferenceautomatically.When GVC3202 is on conference screen, press on the remote control to access the call screen.Then, enter the number to dial out. Once the member answers the call, it will be connected into theconference automatically.The member calls the conference number. If the host answers the call, the member will be added intoconference automatically.REMOVING MEMBER FROM CONFERENCETo remove a member from the conference, click on the DELETE icon on conference screen. Selectthe member from the member list and press "OK" key to delete it.CONFERENCE CONTROLTap on to make operations such as mute, disable sound, camera control and suspend video. Theconference control screen is as shown below:
Firmware Version 1.0.0.XGVC3202 User GuidePage 57 of 117Figure 23: GVC3202 Conference Control Screen1. Use Up/Down navigation keys on GVC3202 remote control to select conference member.2. Use Left/Right navigation keys on GVC3202 remote control to make operations, press "OK" key toconfirm the operation, press "OK" key again to cancel, e.g. tap on to mute one member andthe icon will turn to , tap on it again to restore.--------------------------------------------------------------------------------------------------------------------------------------------Note:Users could press the shortcut keys on GVC3202 remote control on conference control screen to mute all,block all or suspend videos.--------------------------------------------------------------------------------------------------------------------------------------------PAUSE CONFERENCEThe video will be stopped if the conference is paused. You will not see the video view of the membersand the other members will not see your video either.
Firmware Version 1.0.0.XGVC3202 User GuidePage 58 of 117--------------------------------------------------------------------------------------------------------------------------------------------Note:1. The new incoming call will be rejected if the conference is paused.2. The presentation will be displayed normally when the conference is paused.--------------------------------------------------------------------------------------------------------------------------------------------PRESENTATION SHARINGGVC3202 supports dual stream video, with the presentation sharing function, you can connectVGA/HDMI input devices such as a computer, or a DVD player to GVC3202, and share the VGA/HDMIinput sources with remote parties while they can still view the video of local GVC3202.The following figure shows 2 TVs used for GVC3202. The one on the top shows presentation, the two onthe bottom show remote party video.Figure 24: GVC3202 3-Way Conference with Presentation
Firmware Version 1.0.0.XGVC3202 User GuidePage 59 of 117--------------------------------------------------------------------------------------------------------------------------------------------Note:1. When both HDMI IN interface and VGA IN interface are connected, GVC3202 will only display thedevice connected to HDMI IN port.2. Users could press PIP button on GVC3202 remote control to change video display layout.--------------------------------------------------------------------------------------------------------------------------------------------CONFERENCE RECORDINGDuring A video conference, press on GVC3202 remote control to record conference, press the keyagain to stop recording. The recording files will be saved automatically to the external SD card pluggedinto GVC3202.--------------------------------------------------------------------------------------------------------------------------------------------Note:GVC3202 only supports to save the recording file to the external SD card, if external SD card is notdetected or the SD card is full, the recording will fail.--------------------------------------------------------------------------------------------------------------------------------------------CALL DETAILSUsers could view audio and video details of the conference members. On the conference screen, click onand select "Call Details" to check the details.

Navigation menu