Grandstream Networks GVC3200 Full HD Video Conferencing System User Manual x0001

Grandstream Networks, Inc. Full HD Video Conferencing System x0001

Contents

User manual part 1

Grandstream Networks, Inc.
GVC3202 Video Conferencing System for AndroidTM
User Guide
Firmware Version 1.0.0.X
GVC3202 User Guide
Page 1of 117
GVC3202 User Guide
Index
DOCUMENT PURPOSE.........................................................................................9
GNU GPL INFORMATION...................................................................................10
CHANGE LOG....................................................................................................... 11
FIRMWARE VERSION 1.0.0.X........................................................................................................................ 11
WELCOME............................................................................................................. 12
PRODUCT OVERVIEW........................................................................................15
FEATURE HIGHTLIGHTS................................................................................................................................ 15
SAFETY COMPLIANCES.................................................................................................................................17
WARRANTY........................................................................................................................................................17
INSTALLING GVC3202........................................................................................18
EQUIPMENT PACKAGE CONTENT.............................................................................................................. 18
CONNECTING GVC3202.................................................................................................................................19
GETTING TO KNOW GVC3202......................................................................... 24
REMOTE CONTROL.........................................................................................................................................24
REMOTE CONTROL KEYS AND TOUCHPAD.................................................................................... 24
CAPTURING SCREENSHOT USING THE REMOTE CONTROL.................................................... 27
USING THE REMOTE CONTROL..........................................................................................................27
USING MOUSE & KEYBOARD.......................................................................................................................27
OLED SCREEN..................................................................................................................................................28
USING THE LED INDICATOR......................................................................................................................... 28
STATUS ICONS................................................................................................................................................. 29
USING THE ONSCREEN KEYBOARD......................................................................................................... 30
ENGLISH KEYBOARD............................................................................................................................. 30
NUMBERS AND SYMBOLS.................................................................................................................... 30
HOME SCREEN.................................................................................................................................................31
CONNECTING TO NETWORK AND DEVICES.............................................. 33
ETHERNET......................................................................................................................................................... 33
BLUETOOTH...................................................................................................................................................... 33
TURNING BLUETOOTH ON / OFF........................................................................................................ 33
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PAIRING GVC3202 WITH A BLUETOOTH DEVICE........................................................................... 34
CONNECTING TO A BLUETOOTH DEVICE........................................................................................ 34
USING BLUETOOTH REMOTE CONTROL......................................................................................... 35
TRANSFER FILES WITH BLUETOOTH................................................................................................36
USING BLUETOOTH HEADSET............................................................................................................ 36
VPN SETTINGS................................................................................................................................................. 36
VLAN SETTINGS...............................................................................................................................................38
LLDP SETTINGS............................................................................................................................................... 39
802.1X MODE.....................................................................................................................................................39
CAMERA.................................................................................................................40
PRESET.............................................................................................................................................................. 41
ADD PRESET.............................................................................................................................................41
EDIT PRESET............................................................................................................................................ 41
DELETE PRESET......................................................................................................................................42
APPLY PRESET.........................................................................................................................................42
CAMERA PARAMETERS CONFIGURATIONS............................................................................................ 42
PERIPHERAL.........................................................................................................44
EXTERNAL USB DEVICE................................................................................................................................ 44
USING USB MOUSE/KEYBOARD......................................................................................................... 44
USING USB STORAGE DEVICE............................................................................................................44
SD CARD............................................................................................................................................................ 44
MICROPHONE AND SPEAKER..................................................................................................................... 45
MAKING PHONE CALLS.................................................................................... 46
ACCOUNT...........................................................................................................................................................46
DIAL SCREEN.................................................................................................................................................... 46
DIALING A NUMBER DIRECTLY............................................................................................................47
REDIAL........................................................................................................................................................ 48
DIALING A NUMBER VIA CONTACT.....................................................................................................48
DIALING A NUMBER VIA CALL HISTORY........................................................................................... 48
DIRECT IP CALL........................................................................................................................................49
PAGING/INTERCOM.................................................................................................................................49
ANSWERING A CALL....................................................................................................................................... 50
CALL HOLD........................................................................................................................................................ 51
MUTE LOCAL AUDIO....................................................................................................................................... 52
CALL RECORDING........................................................................................................................................... 52
DND (DO NOT DISTURB)................................................................................................................................52
MISSED CALL.................................................................................................................................................... 52
CALL FORWARD............................................................................................................................................... 53
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CONFERENCE.................................................................................................................................................. 53
DEVICE LAYOUT.......................................................................................................................................53
INITIATING CONFERENCE.....................................................................................................................53
ANSWERING AN INCOMING CALL IN CONFERENCE.................................................................... 53
CONFERENCE MANAGEMENT.............................................................................................................54
INVITE MEMBERS TO CONFERENCE................................................................................................ 56
REMOVING MEMBER FROM CONFERENCE.................................................................................... 56
CONFERENCE CONTROL......................................................................................................................56
PAUSE CONFERENCE............................................................................................................................ 57
PRESENTATION SHARING.................................................................................................................... 58
CONFERENCE RECORDING.................................................................................................................59
CALL DETAILS........................................................................................................................................... 59
ENABLING DND DURING CONFERENCE.......................................................................................... 60
CONFERENCE LOCK.............................................................................................................................. 61
OPEN DTMF...............................................................................................................................................61
PIN CODE................................................................................................................................................... 61
THIRD PARTY APPLICATIONS.............................................................................................................. 63
FECC - CAMERA CONTROL IN CONFERENCE................................................................................ 64
END CONFERENCE.................................................................................................................................65
SCHEDULE.........................................................................................................................................................65
VIEW CONFERENCE DETAILS............................................................................................................. 66
ADD SCHEDULED CONFERENCE....................................................................................................... 66
EDIT SCHEDULED CONFERENCE...................................................................................................... 68
RESCHEDULE CONFERENCE.............................................................................................................. 68
DELETE SCHEDULED CONFERENCE................................................................................................ 68
VOICEMAIL.........................................................................................................................................................69
ADDITIONAL FUNCTIONS................................................................................. 70
GVC REMOTE CLIENT APPLICATION......................................................................................................... 70
BLUE JEANS...................................................................................................................................................... 71
APPLICATIONS.....................................................................................................72
CONTACTS.........................................................................................................................................................72
ADD CONTACT..........................................................................................................................................73
SEARCH CONTACTS...............................................................................................................................76
MANAGE CONTACTS.............................................................................................................................. 76
GROUPS..................................................................................................................................................... 77
LDAP CONTACTS............................................................................................................................................. 79
LDAP SETTINGS....................................................................................................................................... 80
SEARCH LDAP CONTACTS................................................................................................................... 84
ADD SEARCH RESULT INTO LOCAL CONTACTS............................................................................ 84
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CALL HISTORY..................................................................................................................................................86
ADD CONTACT FROM CALL HISTORY............................................................................................... 87
DELETE CALL HISTORY......................................................................................................................... 88
CONFERENCE SCHEDULE VIA CALL HISTORY.............................................................................. 88
FILE MANAGER.................................................................................................................................................88
COPY FILE................................................................................................................................................. 89
SEND FILE..................................................................................................................................................89
DELETE FILE............................................................................................................................................. 89
RENAME FILE............................................................................................................................................90
RECORDING...................................................................................................................................................... 90
BACKUP.............................................................................................................................................................. 91
BACKUP DATA...........................................................................................................................................91
RESTORE BACKUP DATA...................................................................................................................... 92
SET BACKUP PATH.................................................................................................................................. 93
DIAGNOSIS........................................................................................................................................................ 93
BROWSER..........................................................................................................................................................94
CUSTOM APP ON HOME SCREEN.............................................................................................................. 94
UNINSTALL APPLICATION..............................................................................................................................94
GS MARKET.......................................................................................................... 95
SEARCH APPS.................................................................................................................................................. 95
DOWNLOAD AND INSTALL APPS................................................................................................................. 95
UPDATE APPS................................................................................................................................................... 96
IPVIDEOTALK........................................................................................................97
ENTERPRISE DIRECTORY............................................................................................................................ 97
NOTICES.............................................................................................................................................................99
SETTINGS........................................................................................................................................................ 101
GVC3202 WEB UI FEATURES........................................................................ 102
ACCESSING GVC3202 WEB GUI............................................................................................................... 102
SAVING CHANGES........................................................................................................................................ 103
DEFINITIONS...................................................................................................................................................103
TOOLBAR......................................................................................................................................................... 104
CALL PAGE...................................................................................................................................................... 104
MAKING A CALL......................................................................................................................................105
CONFERENCE CONTROL................................................................................................................... 105
CONTACTS PAGE.......................................................................................................................................... 107
CONTACTS.............................................................................................................................................. 107
GROUPS................................................................................................................................................... 109
SCHEDULE...............................................................................................................................................110
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CALL HISTORY........................................................................................................................................110
DEVICE CONTROL PAGE............................................................................................................................. 111
VIDEO CONTROL....................................................................................................................................111
AUDIO CONTROL................................................................................................................................... 112
FACTORY RESET............................................................................................... 115
RESET VIA LCD...............................................................................................................................................115
RESET VIA WEB UI........................................................................................................................................ 116
RESET VIA RESET HOLE............................................................................................................................. 116
EXPERIENCING GVC3202............................................................................... 117
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Table of Tables
GVC3202 User Guide
Table 1 : GVC3202 Technical Specifications......................................................................................................... 15
Table 2 : GVC3202 Package List............................................................................................................................ 18
Table 3 : GVC3202 Front Panel...............................................................................................................................19
Table 4 : GVC3202 Back Panel............................................................................................................................... 20
Table 5 : GVC3202 Optional Equipment List......................................................................................................... 21
Table 6 : GVC3202 Remote Control Keys............................................................................................................. 24
Table 7 : GVC3202 OLED Screen Status Descriptions....................................................................................... 28
Table 8 : GVC3202 LED Indicator Status Descriptions........................................................................................29
Table 9 : GVC3202 Status Icons Descriptions...................................................................................................... 29
Table 10 : GVC3202 VPN File Parameters............................................................................................................38
Table 11 : GVC3202 VLAN Configuration Parameters........................................................................................ 38
Table 12 : GVC3202 LLDP Configuration Parameters.........................................................................................39
Table 13 : GVC3202 802.1x Mode Parameters.................................................................................................... 39
Table 14 : GVC3202 Camera Parameters............................................................................................................. 43
Table 15 : GVC3202 Conference Member Status Descriptions......................................................................... 56
Table 16 : GVC3202 Add Conference Parameters...............................................................................................67
Table 17 : GVC3202 Import Contacts Parameters............................................................................................... 74
Table 18 : GVC3202 Download Contacts Parameters.........................................................................................75
Table 19 : GVC3202 Export Contacts Parameters............................................................................................... 77
Table 20 : GVC3202 LDAP Settings Parameters................................................................................................. 80
Table 21 : GVC3202 Web Access ....................................................................................................................... 104
Table 22 : GVC3202 Web UI - Audio Control Parameters.................................................................................112
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Table of Figures
GVC3202 User Guide
Figure 1 : GVC3202 Front Panel............................................................................................................................. 19
Figure 2 : GVC3202 Back Panel............................................................................................................................. 20
Figure 3 : GVC3202 Back Panel Connection Diagram........................................................................................23
Figure 4 : GVC3202 Deploy GVC3202 with Other Devices................................................................................23
Figure 5 : GVC3202 Remote Control......................................................................................................................24
Figure 6 : GVC3202 Soft Keyboard - English Input Method............................................................................... 30
Figure 7 : GVC3202 English Input Method – Capslock....................................................................................... 30
Figure 8 : GVC3202 Soft Keyboard - Symbols and Numbers............................................................................ 31
Figure 9 : GVC3202 Soft Keyboard - More Symbols and Numbers.................................................................. 31
Figure 10 : GVC3202 Home Screen....................................................................................................................... 32
Figure 12 : GVC3202 Bluetooth - Paired Device.................................................................................................. 35
Figure 13 : GVC3202 Add VPN Files Screen........................................................................................................ 37
Figure 14 : GVC3202 VPN Validation Screen....................................................................................................... 37
Figure 15 : GVC3202 Camera Screen................................................................................................................... 40
Figure 16 : GVC3202 Add Preset Screen.............................................................................................................. 41
Figure 17 : GVC3202 Camera Parameters Setting Screen................................................................................ 42
Figure 18 : GVC3202 SIP Account..........................................................................................................................46
Figure 19 : GVC3202 Call Screen...........................................................................................................................47
Figure 20 : GVC3202 Single Incoming Call Screen............................................................................................. 50
Figure 21 : GVC3202 New Incoming Call Screen................................................................................................ 51
Figure 22 : GVC3202 3-Way Conference.............................................................................................................. 54
Figure 23 : GVC3202 Conference Control Screen............................................................................................... 57
Figure 24 : GVC3202 3-Way Conference with Presentation.............................................................................. 58
Figure 25 : GVC3202 Call Details Screen............................................................................................................. 60
Figure 26 : GVC3202 Call Screen->More->PIN Code......................................................................................... 62
Figure 27 : Enter PIN Code to Lock Conference.................................................................................................. 62
Figure 28 : Input PIN Code from DTMF to Join Conference...............................................................................63
Figure 29 : FECC – Remote Camera Control....................................................................................................... 64
Figure 30 : GVC3202 Schedule Screen................................................................................................................. 65
Figure 31 : GVC3202 Conference Details Screen................................................................................................66
Figure 32 : GVC3202 Add Conference Screen..................................................................................................... 67
Figure 33 : GVC3202 Voice Mail Application.........................................................................................................69
Figure 34 : GVC3202 Remote Control Application on Android Device............................................................. 70
Figure 35 : GVC3202 Contacts Screen.................................................................................................................. 72
Figure 36 : GVC3202 Add New Contact Screen...................................................................................................73
Figure 37 : GVC3202 Import Contacts Screen..................................................................................................... 74
Figure 38 : GVC3202 Download Contacts Screen............................................................................................... 75
Figure 39 : GVC3202 Export Contacts Screen..................................................................................................... 77
Figure 40 : GVC3202 Groups Screen.................................................................................................................... 78
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Figure 41 : GVC3202 Add Group Screen.............................................................................................................. 79
Figure 42 : LDAP Contacts Interface...................................................................................................................... 80
Figure 43 : LDAP Settings Example in Web UI..................................................................................................... 83
Figure 44 : Search LDAP Contacts......................................................................................................................... 84
Figure 45 : Add LDAP Search Result to Local Contacts..................................................................................... 85
Figure 46 : Batch Add LDAP Search Results to Local Contacts........................................................................ 85
Figure 47 : GVC3202 Call History Screen............................................................................................................. 86
Figure 48 : GVC3202 Call History Details ............................................................................................................87
Figure 49 : GVC3202 Add Contact Screen............................................................................................................ 88
Figure 50 : GVC3202 Recording Screen............................................................................................................... 90
Figure 51 : GVC3202 Backup App.......................................................................................................................... 91
Figure 52 : GVC3202 Automatic Backup Screen..................................................................................................92
Figure 53 : GVC3202 Restore Backup Data Screen............................................................................................92
Figure 54 : GVC3202 Diagnosis Screen................................................................................................................ 93
Figure 55 : GVC3202 GS Market............................................................................................................................ 95
Figure 56 : GVC3202 IPVideoTalk Application...................................................................................................... 97
Figure 57 : IPVideoTalk Application->Enterprise Directory..................................................................................98
Figure 58 : IPVideoTalk Application->Enterprise Directory: Batch Call............................................................. 99
Figure 59 : IPVideoTalk Application->Notices........................................................................................................99
Figure 60 : IPVideoTalk Application->Notices: Message Prompt..................................................................... 100
Figure 61 : Message Indicator for IPVideoTalk Application............................................................................... 100
Figure 62 : IPVideoTalk Account Settings............................................................................................................ 101
Figure 63 : GVC3202 Web GUI - Login............................................................................................................... 102
Figure 64 : GVC3202 Web UI Tool Bar................................................................................................................ 104
Figure 65 : GVC3202 Web UI - Call..................................................................................................................... 105
Figure 66 : GVC3202 Web UI - Conference Status........................................................................................... 106
Figure 67 : GVC3202 Web UI - Conference Control..........................................................................................107
Figure 68 : GVC3202 Web UI - Contacts.............................................................................................................108
Figure 69 : GVC3202 Web UI - Groups............................................................................................................... 109
Figure 70 : GVC3202 Web Page - Schedule.......................................................................................................110
Figure 71 : GVC3202 Web UI - Call History.........................................................................................................111
Figure 72 : GVC3202 Web UI - Video Control.................................................................................................... 112
Figure 73 : Factory Reset via LCD........................................................................................................................ 115
Figure 74 : GVC3202 Web UI - Factory Reset....................................................................................................116
Figure 75 : GVC3202 Web UI - Factory Reset Confirmation............................................................................ 116
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DOCUMENT PURPOSE
This User Guide describes the basic concept and tasks necessary to use and configure your GVC3202.
This document covers the topics of device installation, making basic conference calls and using basic call
features.
To learn the advanced features and configurations, please visit http://www.grandstream.com/support
to download the latest "GVC3202 Administration Guide".
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GNU GPL INFORMATION
GVC3202 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:
http://www.grandstream.com/support/faq/gnu_gpl.
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CHANGE LOG
This section documents significant changes from previous versions of GVC3202 user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.
FIRMWARE VERSION 1.0.0.X
This is the initial version.
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WELCOME
Thank you for purchasing Grandstream GVC3202 AndroidTM Video Conferencing System. This document
introduces the LCD settings, web UI settings and advanced configurations of GVC3202. To learn the
basic configuration and how to use GVC3202, please visit http://www.grandstream.com/support to
download the latest "GVC3202 User Guide".
The GVC3202 is a ground-breaking solution that offers businesses a revolutionary video conferencing
system with unprecedented flexibility and the power of support for multiple popular video conferencing
protocols and platforms right out of the box. The SIP-based GVC3202 supports Grandstream’s robust
IPVideoTalk Pro platform for plug and play video conferencing while also being interoperable with any 3rd
party SIP video conferencing platform - thus offering a great option to expand or implement a 3rd party
platform. Additionally, since it is based on Android 4.4, the GVC3202 offers full access to all video
conferencing apps in the Google Play Store. The GVC3202 sports an innovative, patent-pending
embedded MCU that supports up to 3-way conferencing with local mixing between SIP and other
protocols.
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Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with GVC3202 as it may cause damage to the products and
void the manufacturer warranty.
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This document is subject to change without notice. The latest electronic version of this user manual is
available for downloading here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
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FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoor
environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing
and cannot be changed by the end user. This device meets all the other requirements specified in Part
15E, Section 15.407 of the FCC Rules.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
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PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
Supports any SIP platform and any Android app - and can bridge calls from AndroidTM apps into SIP
conference
Proprietary, patent pending embedded MCU supports up to 2-way 1080p Full HD (or 3-way 720p HD,
or 3-way VGA) video conferencing, collaborative sharing of computer screen at 1080p resolution, and
cross-protocol local conference mixing between SIP and any other Android™ video conferencing
apps (e.g., Skype®, Skype for Business®, Google HangoutsTM, etc)
Built-in Bluetooth for use with Bluetooth speakers/microphones, keyboards, data exchange, etc
Local & far-end controllable PTZ camera with wideangle lens. a powerful 9x optical zoom offers
robust video clarity
State-of-the-art H.264 High Profile video compression and FEC (Forward Error Correction)
technology to ensure high resolution stunning video quality using low-to-modest bandwidth (e.g.,
512kbps)
FPGA based hardware implementation of advanced ISP (Image Signal Processing - including auto-
focus, auto exposure, auto white balance, noise reduction, wide dynamic range, etc) technology
Interoperable with 3rd party SIP-based video conferencing solutions (such as Blue Jeans, Cisco,
Polycom, and Huawei) using BFCP and TIP (pending)
Embedded MCU to allow up to 3 video attendees, remind attendees 10mn before start-time and
automatically call all particpants
2 x HDMI output, 1 x VGA/HDMI input
Integrated Bluetooth 4.0, Gigabit network port, SD interface (for local recording)
Table 1: GVC3202 Technical Specifications
Specification
Description
Protocols/
Standards
SIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED, LDAP
(pending), TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6 (pending), FEC, FECC,
(pending: H.323, H.245, H.225, H.235, H.241, H.460)
Camera
1/3” 2 Megapixel CMOS 1920H x 1080V@30fps
Lens
9 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view
Network Interface
1 x RJ45 10/ 100/ 1000 Mbps port
Bluetooth
Yes, integrated. Bluetooth 4.0 + EDR
Video Outputs
2 x HDMI up to 1080p with CEC
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Video Input
1 x VGA/1 x HDMI with resolution up to 1080p
Microphone/
Speaker
External MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending)
Remote Control
Bluetooth remote control with multi-touch touchpad
Auxiliary Ports
1 x USB 2.0, SD, external speaker port, reset pin
Graphic Display
OLED with 128x32 resolution
Voice Codecs
G.711μ/a, G.722 (wide-band), G.726-32, iLBC (pending), Opus, G.722.1, G.722.1c
(pending), in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Video Codecs
H.264 BP/MP/HP, H.323, video resolution up to 1080p, frame rate up to 30fps,
bitrate up to 4Mbps
People Video
Resolution
1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps,
SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 Kbps
Content Video
Resolution
Input: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440×900, 720p, 1600×1200,
1080p (HDMI), up to 60fps;
Encoding: 1280×720, 1920×1080
Output
Resolution
720p, 1080p
Embedded MCU
Up to 2-way 1080p conference, 3-way 720p conference, 3-way VGA conference
Dual-Stream
BFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps,
720p@30fps)
Audio Features
AEC, ANS, AGC, PLC, CNG/VAD
Video Features
FEC, dynamic display layout, picture-in-picture, picture-outside-picture, digital
caption (pending)
Platform Bridging
Bridge SIP calls with any Android VoIP apps such as Skype, Skype for Business,
Google Hangouts and more
Telephony
Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 3-way
audio/video conference, downloadable XML phone book, LDAP (pending), call
waiting, call history, flexible dial plan, personalized music ring tones, server
redundancy & fail-over
Sample
Applications
Skype, Google Hangouts, Skype for Business, Web browser, Facebook, Twitter,
YouTube, Google calendar, mobile phone data import/export via Bluetooth, etc.
API/SDK available for advanced custom application development
Application
Deployment
Allows Android 4.4.2 compliant applications to be deployed in the device with
provisioning control
QoS
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based authentication,
256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1x
media access control
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Multi-Language
English, German, Italian, French, Spanish, Portuguese, Russian, Turkish, Polish,
Chinese, Korean, Japanese, and more
Upgrade/
Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A
(60W)
Package Content
GVC3202 video conference system, external USB speaker/MIC, remote control, lens
cover, universal power supply, network cable (1.5 meters), USB extension cable (5
meters), mounting kit, 3 HDMI cables (one 1.5 meter cable, one 3 meter cable and
one 5 meter cable), lens cover, quick installation guide, brochure, GPL license
Temperature and
Humidity
Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-
condensing
Compliance
FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter), Part 15C, Part 15E.407,
Part 2.1091
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1,
EN62479, RoHS, EN301893, EN62311
RCM: AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268
SAFETY COMPLIANCES
GVC3202 complies with FCC/CE, RCM and various safety standards. GVC3202 power adapter is
compliant with the UL standard. Use the universal power adapter provided with GVC3202 package only.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adapters.
WARRANTY
If GVC3202 is purchased from a reseller, please contact the company where the device is purchased for
replacement, repair or refund. If the phone is purchased directly from Grandstream, please contact
Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.
Grandstream reserves the right to remedy warranty policy without prior notification.
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INSTALLING GVC3202
EQUIPMENT PACKAGE CONTENT
GVC3202 package contains the following items:
Table 2: GVC3202 Package List
Name
Number
GVC3202 Main Case
1
External USB Speakerphone
1
Remote Control (a pair of AAA batteries)
1
12V Universal Power Adapter with power cable
1
1.5m Ethernet Cable
1
5m USB Extension Cable
1
1.5m HDMI Cable
1
3m HDMI Cable
1
5m HDMI Cable
1
Wall Mount Kit, including:
Top bracket
Bottom bracket
Hook & Loop tape
1
Screws and bolts:
4 screws and 4 bolts to install bracket to the wall
2 screws to fix bracket
2 screws for bracket
12
Lens Cap
1
Lens Cleaning Cloth
1
Quick Installation Guide
1
GPL License
1
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CONNECTING GVC3202
Figure 1: GVC3202 Front Panel
Table 3: GVC3202 Front Panel
NO.
Name
1
Camera
2
Vertical Rotating
Stent
3
Horizontal Rotating
Platform
4
LED Indicator
5
OLED Display
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Figure 2: GVC3202 Back Panel
Table 4: GVC3202 Back Panel
NO.
Name
1
VGA Input Interface
2
HDMI Input Interface
3
HDMI Output Interfaces
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4
SD Card Slot
5
External USB
Speaker/MIC Jack
6
USB Interface
7
Network Interface
8
Power Interface
9
Factory Restore
To deploy a working video conferencing system, it is recommended for the users to prepare the following
equipment based on your own requirements. The following table is for reference only.
Table 5: GVC3202 Optional Equipment List
Device Name
Number
Explanation
HDMI Display Device
1 (minimum),
2
To display video conference view, for example, high
definition TV. The HDMI display device is connected to
HDMI output interface 1/2.
VGA Input
Optional
For presentation
HDMI Input
Optional
For presentation
If both HDMI input and VGA input are plugged in, HDMI
input has higher priority, it means VGA input will not be
displayed.
USB Mouse
Optional
It can be used to help navigate and operate the
GVC3202 besides using remote control.
For example, when viewing a web page, USB mouse
can be used to control the cursor.
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USB Keyboard
Optional
It can be used to help input characters when operating
GVC3202 besides using remote control. For example,
typing in username and password to log in Skype app
installed on GVC3202.
Please connect GVC3202 according to the following procedures:
1. Connect the primary video output device (e.g., high-definition TV) to HDMI output interface 1 on
GVC3202 with HDMI cable.
2. (Optional) Connect the second video output devices to HDMI output interface 2 on GVC3202 with
HDMI cable.
3. Connect input device (e.g., a laptop or GXV3275) to GVC3202 VGA IN/HDMI IN port with VGA/HDMI
cable.
4. Connect the external speakerphone to the USB speaker interface on GVC3202.
5. Connect to Ethernet or LAN with Ethernet cable for network access. It is recommended to use
Gigabit network to assure audio and video quality of video conference.
6. Plug in the power adapter into the power supply interface to power up GVC3202.
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Note:
For detailed instructions about installing GVC3202 on wall mount and etc., please refer to the GVC3202
quick installation guide on www.grandstream.com.
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A sample of GVC3202 back panel connection is shown below:
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Figure 3: GVC3202 Back Panel Connection Diagram
The following figure shows multiple GVC3202 devices deployed with other VoIP/network devices for video
conference and collaboration.
Figure 4: GVC3202 Deploy GVC3202 with Other Devices
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GETTING TO KNOW GVC3202
REMOTE CONTROL
REMOTE CONTROL KEYS AND TOUCHPAD
Figure 5: GVC3202 Remote Control
Table 6: GVC3202 Remote Control Keys
Icon
Name
Explanation
1, 2, 3, 4…9
Digital Keys
Input number 1-9 and letters.
The letter input using digital keys will not be displayed as
letter, but it can be used to search for contacts in Call
interface. For example, typing 5 (JKL), 6 (MNO), 4 (GHI), 6
(MNO) can look for John if it exists in GVC3202 contacts list.
Camera
Switch to PTZ control mode during a call or in idle status.
PIP
Switch screen layout in conference.
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Mute/DND
Mute GVC3202 in conference.
Press the MUTE key to enable/disable DND mode when
GVC3202 is in idle.
Presentation
Enable/Disable presentation function to send presentation
to all members in the conference.
Enable/Disable presentation function to show
presentation on displayed device which is connected to
HDMI output 1 as projection when GVC3202 is in standby
mode.
Send/Answer/Add
Party Into Conference
Access the dial screen by default when GVC3202 is in
idle mode.
Enter phone number and press the key to dial out.
Access the invite screen to add members in a conference.
Press the key to bring out the backstage conference.
Press the key to redial the last outgoing call.
End Call/Remove Party
From Conference
Delete members in conference.
Hang up the conference.
Backspace
Press the key to delete input characters.
Navigation Keys:
Up/Down/Left/Right
Press to adjust cursor movement.
Control PTZ movement in camera mode.
OK
Press to confirm operations.
Bring up the soft keypad when the cursor is in an input
box.
Power On/Off
LCD prompt shows the following three options after pressing
this key:
Switch GVC3202 into sleep mode.
Power Off
Reboot
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*/Record
Input * in input field.
Used as "." when dialing direct IP call.
For example, 192.168.40.5.
Start/stop recording in camera control mode.
Start/stop recording in a call.
#/Details
Input "#" in input field.
Used as ":" when dialing direct IP Cal
e.g., 192.168.40.5:5060.
Input "#" on dialing screen to use it as REDIAL key.
Display call details on call screen during a call.
Shortcut Key: Red
Press each shortcut key for designated functions on different
screen context.
Shortcut Key: Yellow
Shortcut Key: Blue
Home
Press the key to go back to home screen.
Menu
Press the key to view more options.
Back
Press the key to go back to the previous screen or exit the
current screen.
Volume Down
Turn down the device volume.
Volume Up
Turn up the device volume.
Zoom In
Zoom in screen or adjust close focus.
Zoom Out
Zoom out screen or adjust distant focus.
Trackpad
Slide on the trackpad to move the mouse cursor.
Press the trackpad to confirm operations.
Using two fingers to press on the trackpad and slide
up/down for page up/down.
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CAPTURING SCREENSHOT USING THE REMOTE CONTROL
To capture a screenshot on GVC3202, the users can press the red shortcut key and blue shortcut
key at the same time for about 3 seconds. The screenshot picture will be saved in the internal
storage of GVC3202. The users can access the screenshot in GVC3202 LCD menu->Applications->File
Manager->Internal Storage->Pictures->Screenshot.
Please note the screenshot captured here doesn’t have the image captured from the camera in the
background. If you would like the image captured from camera, you can press the CAMERA button on the
remote control and then press the blue shortcut key.
USING THE REMOTE CONTROL
GVC3202 remote control is connected to GVC3202 via Bluetooth, and it’s already pre-paired when the
user receives GVC3202 packages. Before using the remote control, please make sure:
1. A pair of AAA batteries are correctly installed on the back of the remote control.
2. The remote control needs to be placed within the Bluetooth effective range, i.e., 10m from GVC3202.
After powering up GVC3202, pressing "OK" key on the remote control, it will initiate connection and the
remote control can be used right away.
If the remote control fails to pair and connect to GVC3202, please follow the steps below to troubleshoot:
Check the battery polarity when placed into the battery case. Make sure the batteries are placed in
the correct direction in the remote control.
Check the battery power.
If GVC3202 remote control still does not work with the diagnosis above, please try another remote control
or contact the device provider.
USING MOUSE & KEYBOARD
When the USB mouse is plugged into GVC3202, users could make the following operations with the
mouse.
Single click the left key of the USB mouse to perform the following operations:
Access menu
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Check in the checkbox or enable/disable an option
Bring up the drop-down list when clicking on a combo box
Switch input methods in the input box, tap on the corresponding buttons on the soft keyboard
to input characters
Double left click on the soft keyboard can switch to "Always use upper case" in English input
method.
Single click the right key of the USB mouse to exit the current displayed menu. It will go back to the
previous menu without saving the configurations.
OLED SCREEN
Table 7: GVC3202 OLED Screen Status Descriptions
OLED Screen Status
Descriptions
Booting
Display "BOOTING..." when GVC3202 boots up.
IP
Display GVC3202 IP address. For example, IP: 192.168.40.5.
Call Status
Display "Ringing", "Calling", "Talking", "Call Waiting", "Missed
Call", "New Voicemail" and etc.
Upgrade Status
Display "New Version" when a new firmware version is
detected.
Display "Upgrading" in the process of upgrading.
Display failure reason when upgrade fails. For example,
"Incompatible Hardware", "Insufficient Space", "Same
Version", etc.
Sleep Mode
When the device is in sleep mode, the OLED shows "Standby".
Abnormal Status
It is used to display abnormal status information. The
hexadecimal error code will be displayed next to the abnormal
status.
USING THE LED INDICATOR
GVC3202 LED indicator is located next to the OLED. It can be used to notify the users with current status
of the device. Please refer to the status description below.
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Table 8: GVC3202 LED Indicator Status Descriptions
LED Indicator Status
Descriptions
Solid Green
Booting or the device is already booted up
Flash Red
Standby (Sleep Mode)
Solid Red
Shut down but powered on (power adapter is connected)
Green Flashing once
Key pressing on the remote control
OFF
Power off
STATUS ICONS
GVC3202 status icons are displayed on the right side of top status bar on GVC3202 LCD display device.
The following table lists the main status icons used on GVC3202.
Table 9: GVC3202 Status Icons Descriptions
Icon
Descriptions
Icon
Descriptions
Icon
Descriptions
Missed Call
Ongoing call
Auto answer is enabled
Ethernet is connected
Ethernet is disconnected
Trying to connect to the
Ethernet
PPPoE is connected
PPPoE connection is
failed
PPPoE is disconnected
VLAN is successfully
configured
VLAN is being configured
Unread voicemail
VPN is connected
VPN connection is failed
Using third party applications
for mixing calls
Bluetooth is connected
DND mode is enabled
Remote control Low battery
Remote control is
connected and paired
Remote control is paired
but not connected
Remote control is not
connected and paired
SD Card is inserted
USB flash drive is
inserted
Speaker is being used
Call recording storage
is full
Contacts storage is full
SD card storage is full
Call forward is set up
Volume is turned to silent
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USING THE ONSCREEN KEYBOARD
ENGLISH KEYBOARD
This is the default keyboard on GVC3202. GVC3202 English keyboard supports multiple languages input
methods. Users could tap on to switch among different languages. See figure below.
Figure 6: GVC3202 Soft Keyboard - English Input Method
Tap on to switch CapsLock:
Figure 7: GVC3202 English Input Method – Capslock
NUMBERS AND SYMBOLS
To input numbers and symbols, tap on button on the default keyboard to switch to
numbers/symbols. Tap on for more numbers/symbols.
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Figure 8: GVC3202 Soft Keyboard - Symbols and Numbers
Figure 9: GVC3202 Soft Keyboard - More Symbols and Numbers
HOME SCREEN
GVC3202 Home screen displays the icons for users to easily access applications, camera, schedule, call,
contacts, settings and custom applications. Press the Left/Right keys on GVC3202 remote control to
navigate.
If there is no activity on main screen, the icons will be hidden and the video local loopback is displayed.
Press OK button on GVC3202 remote control to bring up the icons to display again.
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Figure 10: GVC3202 Home Screen
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CONNECTING TO NETWORK AND DEVICES
GVC3202 supports a variety of network connections (Ethernet) and device connections, including USB,
SD card and Bluetooth devices. When the GVC3202 boots up for the first time, a setup wizard will guide
the users to pair and connect the remote control to GVC3202 and get started with the basic configurations.
ETHERNET
If the user would like to use Ethernet connection for network access, please plug the Ethernet cable into
the LAN port on the back of GVC3202. Ethernet connection is turned on as DHCP by default.
To configure Ethernet settings on GVC3202:
1. Plug the Ethernet cable into the LAN port on the back of GVC3202.
2. Go to LCD menu->Settings->Network->Ethernet->IPv4 Settings.
3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type.
For DHCP, save the setting and GVC3202 should be able to get IP address from the DHCP
server in the network.
For static IP, enter IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNS
server for GVC3202 to correctly connect to the network.
For PPPoE, enter PPPoE account ID and password so that GVC3202 can get IP address from
the PPPoE server.
BLUETOOTH
On GVC3202, Bluetooth is enabled by default. Users could connect Bluetooth by remote control, send or
receive files to cellphone, or use Bluetooth speaker and etc on GVC3202.
TURNING BLUETOOTH ON / OFF
1. On the LCD display device, go to Settings->Network->Bluetooth.
2. Tap on the green switch on the top row to turn on/off Bluetooth. Please note the Bluetooth needs to
be turned on, in order to use the remote control.
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PAIRING GVC3202 WITH A BLUETOOTH DEVICE
Before connecting GVC3202 with other Bluetooth device, users must pair them first. They will stay paired
afterwards unless they are manually unpaired. To pair Bluetooth device:
1. On the LCD display device, go to Settings->Network->Bluetooth.
2. Press button on the remote control and select "Search for devices".
3. GVC3202 scans and displays the IDs of all available Bluetooth devices in range. Once the Bluetooth
device shows up in the result, tap on it to start pairing.
4. Confirm the passkey in the prompted message (if any). Or, if passcode is required, please refer to
the device's documentation or contact with the device administrator to obtain the passcode.
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Note:
The external speaker provided with GVC3202 is not pre-paired to GVC3202. If the user would like to use
external speaker via Bluetooth connection with GVC3202, the user must pair and connect it to GVC3202
manually before using it for audio output.
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CONNECTING TO A BLUETOOTH DEVICE
After pairing successfully, the device will be connected to GVC3202 immediately. Users will see this
device listed under "Paired Devices". Tap on next to the connected device. Users will see options
"Rename", "Unpair" and etc.
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Figure 12: GVC3202 Bluetooth - Paired Device
If the connection is lost between the Bluetooth device and GVC3202, go to LCD menu->Settings-
>Network->Bluetooth and click on the device name under “Paired devices” again to reconnect.
USING BLUETOOTH REMOTE CONTROL
Users could use GVC3202 Bluetooth remote control that comes with GVC3202 packaging to control and
configure GVC3202. When the GVC3202 boots up for the first time, a setup wizard will guide the users to
pair and connect the remote control to the GVC3202. When the remote control is connected to GVC3202,
users will see icon on the top status bar of GVC3202 LCD display device.
If the user happens to reset the GVC3202, or replace the remote control, the user will need pair and
connect remote control to the GVC3202 again. Please follow the steps below:
1. Connect a USB mouse or open the virtual remote control after logging in GVC3202 web UI.
2. On the LCD display device, go to Settings->Network->Bluetooth.
3. Select and click "Search for devices".
4. On the remote control you would like to pair with GVC3202, press "OK" and digit 5 keys at the same
time for about 5 seconds.
5. The pairing and connection process will be initiated and finished in a few seconds. Please do not
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press any keys on the remote control or switch screens during this process to avoid connection failure.
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Note:
1. Please use the proprietary factory remote control that comes with the GVC3202.
2. GVC3202 could connect to multiple remote controls, but only one remote control at a time. Factory
reset is required on GVC3202 if the user needs switch to another remote control.
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TRANSFER FILES WITH BLUETOOTH
Users could transfer files, share contacts information with other Bluetooth portable devices after pairing
and connection. A prompt for file transferring will be displayed on GVC3202 LCD display device when
GVC3202 receives the file transferring request. Accept the request to receive file and the file will be
stored under LCD->Applications->File Manager->Internal Storage->Bluetooth folder.
USING BLUETOOTH HEADSET
Once the Bluetooth headset is connected with GVC3202, it will automatically use Bluetooth headset for
calls. By default, the ringing tone will be generated in Bluetooth headset when there is an incoming call. If
the user would like to have the ringing tone generated in GVC3202 internal ringer as well, please select
enable "Always Ring Internal Ringer" under GVC3202 web UI->Settings->Call Features.
VPN SETTINGS
Users can add VPN using different protocols (PPTP, L2TP/IPSec PSK, L2TP/IPSec CRT). Follow the
steps below to set up VPN:
1. Access GVC3202 home screen, go to Applications ->Settings ->Network->VPN.
2. Tap on "Add VPN file" to access configuration page as shown below:
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Figure 13: GVC3202 Add VPN Files Screen
3. Fill in and save the configurations, go back to VPN page, you will find the new VPN file you just
added.
4. Tap on the VPN file to open the validation page as shown below:
Figure 14: GVC3202 VPN Validation Screen
5. Fill in correct username and password to connect to VPN.
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If GVC3202 is connected to VPN successfully, icon will be shown in the top status bar; if the
connection is failed, a prompt box will pop up to remind users whether to reconnect to VPN. If icon
displays in the top status bar, please check whether if your VPN configuration is correct.
Table 10: GVC3202 VPN File Parameters
Parameters
Descriptions
Name
Fill in your company address or the server you are connecting to.
Type
Set to PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSeXauth
RSA or IPSec Hybrid RSA.
Server Address
Fill in the server URL or IP address.
PPP Encryption
(MPPE)
Defines whether to use PPP encryption.
Show Advanced
Options
Check this option to display more options below.
DNS Search
Domains
Enter DNS search domain.
DNS Server
Enter DNS server address.
Forwarding Routes
Enter Forwarding Routes, for example, 10.0.0.0/8.
VLAN SETTINGS
Access GVC3202 home screen, go to Applications->Settings->Network->VLAN to configure VLAN
settings on GVC3202.
Table 11: GVC3202 VLAN Configuration Parameters
Parameters
Descriptions
Layer 2 QoS
802.1q/VLAN Tag
Assigns the VLAN Tag of the Layer 2 QoS packets for LAN port. The default value is
0.
Note:
Please do not change the setting before understanding the VLAN's settings or
consulting with the network administrator. Otherwise, the device might not be able to
get the correct IP address.
Layer 2 QoS
802.1p Priority
Assigns the priority value of the Layer 2 QoS packets. The default value is 0.
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LLDP SETTINGS
Access GVC3202 home screen, go to Applications->Settings->Network->LLDP to configure LLDP
settings on GVC3202.
Table 12: GVC3202 LLDP Configuration Parameters
Parameters
Descriptions
LLDP
Enable or disable LLDP. The default setting is disabled.
Layer 3 QoS for
SIP
This field defines the layer 3 QoS parameter for SIP packets. It is the value used
for IP Precedence, Diff-Serv or MPLS. The default value is 48.
Layer 3 QoS for
Audio
This field defines the layer 3 QoS parameter for audio packets. It is the value used
for IP Precedence, Diff-Serv or MPLS. The default value is 48.
Layer 3 QoS for
Video
This field defines the layer 3 QoS parameter for video packets. It is the value
used for IP Precedence, Diff-Serv or MPLS. The default value is 48.
802.1X MODE
Access GVC3202 home screen, go to Applications->Settings->Network->802.1x Mode. By default, 802.1x
is disabled. Selecting 802.1x mode to "EAP-MD5", "EAP-TLS5" or "EAP-PEAP" to turn on 802.1x. Once it
is enabled, the user will be required to enter the identity and password to be authenticated in the network.
Table 13: GVC3202 802.1x Mode Parameters
Parameters
Descriptions
802.1x Mode
Allows the user to enable/disable 802.1x and configure 802.1x mode. The
default setting is disabled.
Identity
Enter the Identity information for 802.1x mode.
MD5 Password
Enter the MD5 Password for 802.1x mode.
CA Certificate
Upload the CA certificate for 802.1x mode.
Client Certificate
Upload the CA certificate for 802.1x mode.
Private Key
Upload the private key for 802.1x mode.
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CAMERA
Users could set preset, configure camera parameters, start recording and make screenshots on camera
screen. There are 3 ways to access camera screen:
Click on icon on home screen.
Press key on the remote control.
Select on home screen to access Applications, then click on .
GVC3202 camera screen has the following options:
Press recording button on the remote control to start or stop local recording.
Press the red shortcut button on the remote control to edit preset.
Press the yellow shortcut button on the remote control to edit image parameters such as scene, white
balance, MF/AF and etc.
Press the blue shortcut button on the remote control for screenshot.
Press digit key on the remote control to apply a pre-configured preset.
Figure 15: GVC3202 Camera Screen
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PRESET
ADD PRESET
Users can create and save maximum of 24 camera presets, with each preset storing the camera position
and focal length. Follow the steps below to add preset:
1. Access camera screen and press the red shortcut key on the remote control to access preset screen.
Figure 16: GVC3202 Add Preset Screen
2. Select the preset window and press the blue shortcut key on the remote control to access the editing
screen.
3. Adjust camera position and zoom in/zoom out using the remote control.
4. On GVC3202 remote control, press "OK" key to save the preset, or press Back key to cancel.
EDIT PRESET
To edit an existing preset, press the blue shortcut key on the remote control to access the editing screen
to edit. The created preset can also be renamed by pressing the yellow shortcut key on the remote control
for better identification purpose.
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DELETE PRESET
Access the preset editing screen, select preset and press the red shortcut key on GVC3202 remote
control to delete it.
APPLY PRESET
If you have already set preset on camera, you can apply preset via one of the following two ways:
Access camera screen and press the digital keys on the remote control to adjust camera to the preset.
Access preset screen and press the digital keys to switch to the corresponding preset, press the
yellow shortcut key to apply.
CAMERA PARAMETERS CONFIGURATIONS
Press the yellow shortcut key on GVC3202 remote control to bring out camera parameters setting screen
as shown below. Refer to the table below and configure the parameters using navigation keys on the
remote control.
Figure 17: GVC3202 Camera Parameters Setting Screen
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Table 14: GVC3202 Camera Parameters
Parameters
Descriptions
Picture Mode
GVC3202 has 4 built-in modes as well as "Manual" for customization. When set to
"Manual", press "OK" key to access each setting to configure sharpness, contrast,
saturation, and brightness.
Sharpness: Higher sharpness brings higher screen clarity. The object
displayed on the screen has more sharpen edge.
Contrast: Higher value brings more distinct color contrast.
Saturation: Higher value brings deeper color.
Brightness: Higher value brings brighter color.
White Balance
This is used to display accurate images. Users could set to "Manual" or "Auto".
When set to "Auto", the device will adjust parameters automatically according
to the current environment.
When set to "Manual", the device will disable "Auto" mode. Press "OK" key to
access manual setting screen, and adjust red or blue gain manually for better
white balance.
De-noise
Users could set to "off", "low", "medium" or "high". Higher reduction level brings
less image noises.
Frequency of A.C.
Users could set to 50HZ or 60HZ.
Red Shortcut Key
(MF+)
Manual focus: increase the focal length.
Yellow Shortcut Key
(MF-)
Manual focus: decrease the focal length.
Blue Shortcut Key
(AF)
Auto focus
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PERIPHERAL
EXTERNAL USB DEVICE
GVC3202 USB interface could be connected with a USB mouse, a USB keyboard, or a USB storage
device.
USING USB MOUSE/KEYBOARD
When a USB mouse is plugged into GVC3202, users could see the cursor on the screen, move the cursor
to perform operations. When a USB keyboard is plugged into GVC3202, users could use GVC3202
remote control to navigate to an input interface, and click on the keys on the keyboard to check if it is
installed successfully.
USING USB STORAGE DEVICE
To connect and access USB storage device:
1. Insert USB storage device into USB port at the back of GVC3202.
2. It will take a few seconds for GVC3202 to prepare the connection.
3. Once it is installed successfully, the USB storage icon will show up on the status bar. Users could go
to GVC3202 LCD->Applications->File Manager->USB to access and manage your data.
4. Users could view, copy and paste files by using the USB storage device.
SD CARD
1. Insert your SD card into SD card slot at the back of GVC3202. Please make sure the SD card is
inserted with right direction on GVC3202.
2. It will take a few seconds for GVC3202 to prepare the connection. Then, the SD card icon will show
up on the status bar.
3. To access SD Card, go to GVC3202 LCD->Applications->File Manager->sdcard. Tap on it to access
and manage your data.
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Note:
The external SD card must be plugged in if the users would like to record calls and the recording files will
be automatically saved in the external SD card. It is recommended to use an SD card with large capacity
for call recording purpose.
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MICROPHONE AND SPEAKER
GVC3202 is equipped with a built-in microphone. Alternatively, you can connect external audio devices to
GVC3202 as audio input/output sources. It is recommended to use the external speaker that comes with
your GVC3202 package for better compatibility.
If the external speaker supports Bluetooth, users could also pair and connect the speaker to the
GVC3202 via Bluetooth. This will provide better mobility and make cabling easier when deploying the
GVC3202 conference system in your conference room.
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MAKING PHONE CALLS
ACCOUNT
GVC3202 comes with one IPVideoTalk account, supports one configurable SIP account registration and
one Blue Jeans account. Please enable the IPVideoTalk account, or register SIP account to a SIP server
before making calls. The following figure shows the SIP account is registered successfully (account icon
is green). This displays on the left side of the top status bar on your LCD display device.
Figure 18: GVC3202 SIP Account
DIAL SCREEN
Once the account is registered successfully, users could use one of the following 3 ways to bring up dial
screen to start making calls.
Press the DIAL icon in the lower right corner of the remote control.
On the LCD display device, click on icon on home screen.
On the LCD display device, click on Applications and select to bring up dial screen.
Enter digits in the dial-up box. If the digits or the letters for the digit match contacts and call history in
GVC3202, a dropdown list of numbers will be displayed. For example, entering 5 (JKL), 6 (MNO), 4 (GHI)
and 6 (MNO) will display “5646” or “john” if contact "john" exists. The matching characters will be
highlighted in red.
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Figure 19: GVC3202 Call Screen
Press the red shortcut key on GVC3202 remote control to bring up call mode setting screen, set call
mode to Call, Paging or IP call.
Press the yellow shortcut key to set call type to Audio or Video.
Press the blue shortcut key to switch account among SIP account, IPVideoTalk account and Blue
Jeans account.
Click on "Cancel" icon on the screen, or press key on the remote control to cancel the call.
DIALING A NUMBER DIRECTLY
1. Open the dial screen.
2. Use the remote control keyboard to enter digits, or click the input box to enter digits using the pop
out soft keyboard.
3. Press on the remote control to dial out, or move the cursor to the icon on dial screen
and click it to dial out.
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Note:
1. By default, GVC3202 allows users to press # key as SEND key. This behavior can be disabled via
option "Use # as Dial Key" in web GUI->SIP Account->Call page.
2. When entering initials or full spellings of a name that exists in the contact, this contact will show up in
the dropdown list. For example, if the user inputs Amy by pressing the corresponding digits "2" (ABC),
"6" (MNO), "9" (WXYZ) on the remote control, Amy's name and number will be displayed in the list if it
exists in the contact, users can select it to dial out.
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REDIAL
Users can dial out the last dialed number if there is dialed call log. Access the dial screen, and then press
"#" key or on the remote control to dial out.
DIALING A NUMBER VIA CONTACT
Follow the steps below to dial a number via Contacts.
1. On the LCD display device, access Contacts by tapping on button on home screen.
2. Navigate and select in the contacts entries using the remote control navigation keys.
3. Press on the remote control to dial out.
DIALING A NUMBER VIA CALL HISTORY
1. On the LCD display device, access Applications on home screen and access call history by selecting
icon .
2. The LCD will display all call history types. Navigate in the call history list by selecting the call history
category. Select the call history entry you would like to dial out.
3. Press on the remote control to dial out.
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DIRECT IP CALL
Direct IP Call allows GVC3202 and another VoIP device to talk to each other in an ad-hoc fashion without
a SIP proxy. Direct IP calls can be made if:
Both GVC3202 and VoIP phone have public IP addresses
Or
Both GVC3202 and VoIP phone are under the same LAN / VPN using private or public IP addresses
Or
NAT is disabled or GVC3202 NAT is disabled.
Both devices can be connected through a router using public or private IP addresses (with necessary port
forwarding or DMZ).
To make a direct IP call, please follow the steps below:
1. Access the dial screen on GVC3202.
2. Press the red shortcut key on the remote control to bring up call mode setting screen, set the mode
to "IP Call".
3. Input the target IP address. For example, if the target IP address is 192.168.124.123 and the port is
5062, input the following:
192*168*124*123#5062
The * key represents the dot (.) and the # key represents the colon (:).
4. Press the yellow shortcut key on the remote control to select "Audio Call" or "Video Call".
5. Press on the remote control to dial out.
PAGING/INTERCOM
Before placing paging/intercom, please make sure the callee has paging/intercom enabled so that it can
answer the paging/intercom call automatically. To make paging/intercom call:
1. Access the dial screen on GVC3202.
2. Press the red shortcut key on the remote control to bring up call mode setting screen, set the mode
to "Paging/Intercom".
3. Enter the number to dial.
4. Press the yellow shortcut key on the remote control to select "Audio Call" or "Video Call".
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5. Press on the remote control to dial out.
ANSWERING A CALL
When the device is in idle and there is an incoming video call, the device will show the call screen as
below:
Figure 20: GVC3202 Single Incoming Call Screen
Select "Video Answer" to answer the call with both video and audio, "Audio Answer" to answer the call
with audio only, or "End" to reject the call.
When there is an incoming call during an active call, users will hear a call waiting tone with the LCD
displaying the caller name and ID for the incoming call.
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Figure 21: GVC3202 New Incoming Call Screen
Users could select "Audio" to answer with audio only, "Video" to answer with video and audio, or "End" to
reject the call.
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Note:
By default, answering a call during an active call will automatically add this party into the conference.
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CALL HOLD
During an active call, press HOLD button to put the call on hold.
On the LCD display, click on to resume the call.
On the LCD display, click on or press on the remote control to end the call.
If the current call is a video call, the screen will not display remote video when the call is on hold.
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MUTE LOCAL AUDIO
During an active call, press the MUTE button to mute the call, press the button again to unmute the
call.
CALL RECORDING
During an active call, users could record the video to the external SD card plugged into GVC3202. Once
recorded, users can view the recorded video in Recorder application, and download the video from web
UI->Maintenance->Recording. For more details, please refer to the chapter RECORDING.
1. During an active call, press the recording key on the remote control. A red Rec icon will show
up on the upper left of the screen.
2. The recording files will be saved to the external SD card automatically when the call is finished.
Users could also press on the remote control to stop recording anytime.
DND (DO NOT DISTURB)
When DND is on, the incoming calls to GVC3202 will be blocked without ringing. Users could see the
blocked calls in call history. Once it is enabled, the DND icon will be displayed in the status
bar on the top of the screen.
When GVC3202 is in idle screen, users can press button on the remote control to turn on/off
DND.
When GVC3202 is in an active call, users could turn on/off DND in call screen->MORE options. This
will not affect the current call, and it will take effect starting from the next incoming call.
At any time, users could log in GVC3202 web UI and click on “DND” on the top tool bar of the web
page to turn on/turn off DND.
MISSED CALL
When there is a missed call, the call icon on home screen will show the number of missed calls.
Once accessed the dial screen, the reminder icon will disappear.
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CALL FORWARD
Call forward (Unconditional/No Answer/Busy/Time Based) can be set up from web GUI. Log in GVC3202
web GUI and go to Settings->SIP Account->Call page. For details, please refer to "GVC3202
Administration Guide".
CONFERENCE
DEVICE LAYOUT
GVC3202 supports up to 9-way conference. GVC3202 can be the host to initiate a conference or join
other conferences as a member.
Users can connect 2 HDMI output devices for conference. HDMI 1 interface is the primary output when
plugging in 2 HDMI display devices. The device connected to HDMI 1 interface will display local site by
default while the other device automatically display remote sites. If the VGA/HDMI IN device is plugged in
to GVC3202, the device connected to HDMI 1 interface displays presentation of VGA/HDMI input while
the other device will display video view.
During a conference, user can tap on button on GVC3202 remote control trackpad to go back to
HOME screen, with the conference video displayed in the background.
INITIATING CONFERENCE
The conference can be initiated in multiple ways:
From Call Screen:
1. Access the call screen, enter the number in the text box or select members from the list below.
2. Press on the remote control or click on button on the screen to dial out.
From Schedule:
For more details, please refer to chapter SCHEDULE.
ANSWERING AN INCOMING CALL IN CONFERENCE
You can specify how your GVC3202 handles incoming calls. Depending on your configuration, your
GVC3202 answers a call automatically or prompts you to answer a call manually:
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Log in GVC3202 web GUI and go to Settings->SIP Account->Call page, and set "Auto-answer" option
to "Yes". All incoming calls will be answered automatically. If it is a video call, it will be answered with
video as well.
If "Auto Answer" is set to “No”, users will need to select to answer with video manually, audio or reject
the call using the remote control on the LCD prompt.
If the conference host answers the call, the caller will join into the current active conference.
CONFERENCE MANAGEMENT
The following figure shows a 3-way conference:
Figure 22: GVC3202 3-Way Conference
Add member. Access dial screen and add more numbers to join conference.
Delete member. Select member to delete.
Conference control. Control conference members. It includes the following options for each party:
- The selected party will not be heard by other parties.
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- The selected party will not hear other parties.
- The video call with the selected party will turn into audio call only. If user clicks on this
icon again, a video invitation will be sent to this party. The party has to accept the
video request in order to see the video again.
- Suspend video from the video party. Click on it again to resume video.
Suspend. It is used to pause/resume conference. Once it is paused, GVC3202 will stop sending
local video to the remote parties.
Presentation. It is used to turn on/off presentation. HDMI IN or VGA IN has to be plugged in first.
More. Bring up more options including mixing video with third party applications (only available
when the application is installed on GVC3202), view call details, set DND, open DTMF, switch
mainstream and sub stream.
End. End conference and go back to home screen.
If the remote party is also using GVC3202, you can press the camera key on the remote control to
control PTZ device for the remote party.
Users could press the red/blue/yellow shortcut keys on the remote control to input DTMF, view
notifications and view status.
During an active conference call, if there is a new member joining conference, an outgoing call failed or a
member hanging up, there will be a prompt box on the left side of the conference screen showing
notifications. The notification prompt will be hidden automatically if there is no new notification in 2
seconds.
On the right side of the video conference screen, users can see member status such as audio/video calls,
or whether if the call is being muted.
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Table 15: GVC3202 Conference Member Status Descriptions
Icons
Descriptions
The current line is in an audio call.
The current line is in a video call.
The current line is being muted.
The current line is not connected.
The operations toolbar on the bottom of the video conference screen will be hidden automatically if there
is no operation in 5 seconds. Press any key to bring up the toolbar again.
INVITE MEMBERS TO CONFERENCE
Users could use one of the following ways to add members:
Access the dial screen by clicking on the ADD icon on conference screen. Then, enter the
number to dial out. Once the member answers the call, it will be connected into the conference
automatically.
When GVC3202 is on conference screen, press on the remote control to access the call screen.
Then, enter the number to dial out. Once the member answers the call, it will be connected into the
conference automatically.
The member calls the conference number. If the host answers the call, the member will be added into
conference automatically.
REMOVING MEMBER FROM CONFERENCE
To remove a member from the conference, click on the DELETE icon on conference screen. Select
the member from the member list and press "OK" key to delete it.
CONFERENCE CONTROL
Tap on to make operations such as mute, disable sound, camera control and suspend video. The
conference control screen is as shown below:
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Figure 23: GVC3202 Conference Control Screen
1. Use Up/Down navigation keys on GVC3202 remote control to select conference member.
2. Use Left/Right navigation keys on GVC3202 remote control to make operations, press "OK" key to
confirm the operation, press "OK" key again to cancel, e.g. tap on to mute one member and
the icon will turn to , tap on it again to restore.
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Note:
Users could press the shortcut keys on GVC3202 remote control on conference control screen to mute all,
block all or suspend videos.
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PAUSE CONFERENCE
The video will be stopped if the conference is paused. You will not see the video view of the members
and the other members will not see your video either.
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Note:
1. The new incoming call will be rejected if the conference is paused.
2. The presentation will be displayed normally when the conference is paused.
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PRESENTATION SHARING
GVC3202 supports dual stream video, with the presentation sharing function, you can connect
VGA/HDMI input devices such as a computer, or a DVD player to GVC3202, and share the VGA/HDMI
input sources with remote parties while they can still view the video of local GVC3202.
The following figure shows 2 TVs used for GVC3202. The one on the top shows presentation, the two on
the bottom show remote party video.
Figure 24: GVC3202 3-Way Conference with Presentation
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Note:
1. When both HDMI IN interface and VGA IN interface are connected, GVC3202 will only display the
device connected to HDMI IN port.
2. Users could press PIP button on GVC3202 remote control to change video display layout.
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CONFERENCE RECORDING
During A video conference, press on GVC3202 remote control to record conference, press the key
again to stop recording. The recording files will be saved automatically to the external SD card plugged
into GVC3202.
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Note:
GVC3202 only supports to save the recording file to the external SD card, if external SD card is not
detected or the SD card is full, the recording will fail.
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CALL DETAILS
Users could view audio and video details of the conference members. On the conference screen, click on
and select "Call Details" to check the details.

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