Harman BE2817 INFO3 CSM User Manual 00 Infotainment System en US 1 64

Harman International Industries, Inc. INFO3 CSM 00 Infotainment System en US 1 64

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Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
Canada-10399698) - 2017 - Final Review - 8/1/16
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 2
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Audio Players . . . . . . . . . . . . . . . . . . . . . . 14
OnStar System . . . . . . . . . . . . . . . . . . . . . 19
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 20
Voice Recognition . . . . . . . . . . . . . . . . . 33
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . . . . . 55
Index . . . . . . . . . . . . . . . . . . . . . . . . 65
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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INTRODUCTION
model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
manual.
Introduction
Object-ID=4448788 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
Keep this manual with the owner’s
manual in the vehicle, so it will be
there if it is needed. If the vehicle is
sold, leave this manual in the vehicle.
4379273
The names, logos, emblems, slogans,
and vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CADILLAC, the
CADILLAC Emblem, and CADILLAC
CTS CUE are registered trademarks of
General Motors LLC., its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name General Motors of
Canada Company for Cadillac Motor
Division, whenever it appears in this
manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
Overview
Object-ID=4448800 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
Read the following pages to become
familiar with the infotainment system
features.
{ Warning
Object-ID=2787198 LMD=20-Feb-2014
Taking your eyes off the road for
too long or too often while using
any infotainment feature can cause
a crash. You or others could be
injured or killed. Do not give
extended attention to infotainment
tasks while driving. Limit your
(Continued)
Warning (Continued)
Object-ID=2787198 LMD=20-Feb-2014
glances at the vehicle displays and
focus your attention on driving. Use
voice commands whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they are
unavailable. Many infotainment
features are also available through the
instrument cluster and steering wheel
controls.
Before driving:
. Become familiar with the
operation, faceplate buttons, and
screen buttons.
. Set up the audio by presetting
favorite stations, setting the tone,
and adjusting the speakers.
. Set up phone numbers in advance
so they can be called easily by
pressing a single button or by
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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INTRODUCTION
using a single voice command if
equipped with Bluetooth phone
capability.
will mute the system and trigger this
pane to show a long press is required
to actually power down the system.
See “Defensive Driving” in the owner’s
manual.
Volume
The black area above the chrome bar
is used to increase or decrease the
volume. There are three ways to
adjust the volume:
. Slide a finger.
Customer Assistance
Assistance is available to help with
Bluetooth pairing, other mobile device
interface, and operation support of the
CUE infotainment system. Specialists
are available when calling this
Customer Assistance number.
2702839
U.S.: 1-855-428-3669 (855 4
CUE NOW)
1.
Canada: 1-888-446-2000 (Canadian
Cadillac Customer Care Centre)
3.
Infotainment System
The infotainment system is controlled
by using the infotainment display, the
buttons on the radio faceplate,
steering wheel controls, and voice
recognition.
O (Power and Mute)
2. VOLUME
{ (Home Page)
Power
When off, press O to turn the
system on. Press and hold to
turn off.
When on, press O to mute the
system. Press O again to unmute
the system.
When the power is on and the system
is not muted, a quick status pane will
display when O is pressed. Pressing O
Press.
Press and hold.
Home Page
The Home Page is where application
icons are accessed. Some features are
disabled when the vehicle is moving.
The Home Page can be set up to have
up to ten pages with eight icons
per page.
Slide a finger left/right across the
screen to access the pages of icons.
Managing Home Page Icons
1. Touch and hold any of the Home
Page icons to edit that icon.
2. Drag the icon to a new location
on the Home Page.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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INTRODUCTION
Steering Wheel Controls
Object-ID=4448887 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
The infotainment steering wheel
controls can be used to control the
infotainment features displayed in the
instrument cluster.
(Pairing and Using the Phone) 0 41 and
“OnStar Overview” in the owner’s
manual.
c : Press to decline an incoming
call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
SEL : Press to select a highlighted
menu item.
C or B : Press to go to the next or
previous favorite when listening to the
radio. Press to go to the next or
previous track when listening to a
media source.
x + or x − : Press to increase or
decrease the volume.
When in Valet Mode, if equipped,
access to the infotainment functions
is disabled. See “Valet Mode” in the
owner’s manual.
Using the System
Object-ID=4448904 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
Audio
Touch the Audio icon to display the
active audio source page. Example of
available sources are AM, FM, SXM,
MyMedia, USB, SD, and AUX.
2773779
S or T : Press the five-way control to
2773780
g : Press to answer an incoming call
or start voice recognition. See
Bluetooth (Overview) 0 40 or Bluetooth
the left or right to go to the previous
or next area in the display or to the
previous or next menu.
y or z : Press the five-way control
up or down to go up or down in a list
or page.
Phone
Touch the Phone icon to display the
Phone main page. See Bluetooth
(Overview) 0 40 or Bluetooth (Pairing
and Using the Phone) 0 41.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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INTRODUCTION
Nav
Android Auto
OnStar Services
If equipped, touch the Nav icon to
display the navigation map. See Using
the Navigation System 0 20.
Touch the Android Auto icon to
activate Android Auto™ (if equipped)
after a supported device is connected.
See Apple CarPlay and Android
Auto 0 44.
If equipped, touch the OnStar Services
icon to display the OnStar Services
and Account pages. See “OnStar
Overview” in the owner’s manual,
OnStar® System 0 29, and OnStar
System 0 19.
Climate
Touch the Climate icon to display the
Climate main page. See “Dual
Automatic Climate Control System” in
the owner’s manual.
Users
Touch the Users icon to sign in or
create a new user profile and follow
the on-screen instructions.
Settings
Touch the Settings icon to display the
Settings menu. See Settings 0 46.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay™ (if equipped)
after a supported device is connected.
See Apple CarPlay and Android
Auto 0 44.
Collection
If equipped, in-vehicle Collection is
available for download to the radio
through the Collection icon on the
Home Page. Touch the Collection icon
to begin.
Downloading and using Collection
requires Internet connectivity and a
data plan which can be accessed
through the vehicle’s OnStar 4G LTE
Wi-Fi hotspot, if equipped, or a mobile
device hotspot. On most mobile
devices, activation of the Wi-Fi
hotspot is in the Settings menu under
Mobile Network Sharing, Personal
Hotspot, Mobile Hotspot, or similar.
Availability of Collection and OnStar
4G LTE Wi-Fi hotspot varies by
vehicle and by country. For more
information, see my.cadillac.com/
learn.
PDR
If equipped, touch the PDR icon to
display the Performance Data
Recorder main page. See “Performance
Data Recorder (PDR)” in the owner’s
manual.
Rear Climate
If equipped, touch the Rear Climate
icon to display the Rear Climate main
page. See “Rear Climate Control
System” in the owner’s manual.
Camera
If equipped, touch the Camera icon to
access the camera application. See
“Assistance Systems for Parking or
Backing” in the owner’s manual.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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INTRODUCTION
Shortcut Tray
Touch/Tap
Touch and Hold
The shortcut tray is at the bottom of
the screen. It displays four
applications.
Infotainment Display Icons
Infotainment display icons show on
the screen when available. When a
function is unavailable, the icon may
gray out. When a function is selected,
the icon may highlight.
Haptic Feedback
Haptic feedback is a pulse that occurs
when a button is touched on the
screen or when buttons below the
screen are pressed.
Infotainment Gestures
Use the following finger gestures to
control the infotainment system.
2736661
Touch/Tap is used to select a button
or option, activate an application,
or change the location inside a map.
2736668
Touch and hold can be used to start
another gesture, or to move or delete
an application.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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INTRODUCTION
Nudge
Drag
2736663
Drag is used to move applications on
the Home Page, or to pan the map. To
drag the item, it must be held and
moved along the screen to the new
location. This can be done up, down,
right, or left.
Fling or Swipe
2736665
2736667
Nudge is used to move items a short
distance on a list or a map. To nudge,
hold and move the selected item up or
down to a new location.
Fling or swipe is used to scroll
through a list, pan the map, or change
page views. Do this by placing a finger
on the screen then moving it rapidly
up and down or right and left.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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INTRODUCTION
Spread
Pinch
the surface with the microfiber cloth,
use a soft bristle brush to remove dirt
that could scratch the surface. Then
use the microfiber cloth by gently
rubbing to clean. Never use window
cleaners or solvents. Periodically hand
wash the microfiber cloth separately,
using mild soap. Do not use bleach or
fabric softener. Rinse thoroughly and
air dry before next use.
Software Updates
Object-ID=4448917 Owner=Binge, Rob
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2736669
Spread is used to zoom in on a map.
Place finger and thumb together on
the screen, then move them apart.
2736670
Pinch is used to zoom out on a map.
Place finger and thumb apart on the
screen, then move them together.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss surfaces
or vehicle displays, use a microfiber
cloth to wipe surfaces. Before wiping
Over-the-Air Software Updates
See “Settings (System)” later in this
manual for details on software
updates.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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RADIO
Radio
AM-FM Radio
Object-ID=4448921 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
Playing the Radio
From the Home page, touch the Audio
icon to display the active audio source
page. Choose from a list of the 3 most
recently used sources listed at the left
side of the screen. Choose More to
display a list of available resources.
Example of available sources are AM,
FM, SXM, MyMedia, USB, and AUX.
Infotainment System
Sound Menu
From any of the audio source main
pages, touch Sound to display the
following:
Equalizer : Touch to adjust Bass,
Midrange, Treble, and Surround (if
equipped) using w or x.
Fade/Balance : Touch to adjust using
o,p, w, x or by tapping/dragging
the crosshair.
Sound Mode (If Equipped):
Bose® Centerpoint® surround
sound systems have four sound
modes:
Finding a Station
Seeking a Station
‐ Normal: Adjusts the audio to
provide the best sound for all
seating positions.
‐ Driver: Adjusts the audio to
provide the best sound for the
driver.
‐ Rear: Adjusts the audio to
provide the best sound for the
rear seat occupants.
‐ Centerpoint: Turns on Bose
Centerpoint surround
technology. This setting creates
a surround sound listening
experience from nearly any
audio source: existing stereo,
satellite radio, and MP3 players.
For more information on Bose
Centerpoint surround
technology, visit www.bose.com/
centerpoint.
4455255
From the AM, FM, or SXM screen,
touch 7 or6 to search for the
previous or next strong station.
Browsing Stations
From the AM, FM, or SXM screen,
touch Browse to list all available
stations. Navigate up and down
through all stations by scrolling the
list. Touch the station you want to
listen to. Touch H to save the
station as a favorite.
Touch Update Station List to update
the active stations in your area.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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10
RADIO
Direct Tune
A valid AM-FM station will
automatically tune to the new
frequency but not close the direct
tune display. When listening to SXM,
touch Go after entering the channel.
Touch S or z screen buttons to exit.
4455191
Access Direct Tune by touching the
Tune screen button on the AM, FM,
or SXM screen to bring up the keypad.
Navigate up and down through all
frequencies using © or ¨. Directly
enter a station using the keypad.
When a new station is entered, the
information about that station
displays on the right side. This
information will update with each new
valid frequency tuned to.
The keypad will gray out entries that
do not contribute to a valid frequency
and will automatically place a decimal
point within the frequency number, as
needed.
HD1 station can use that feature. Use
© ¨ or to adjust to the multicast
stations.
AM-FM and SXM Categories
The tune arrows on the right side of
the direct tune display tune through
the complete station list one station
step at a time per touch. A touch and
hold advances through stations
quickly.
Touch (X) to delete one character at a
time. Touch and hold (X) to delete all
numbers.
HD radio multicast stations cannot be
tuned directly through the direct tune
feature. Only the analog or
4455327
From the AM, FM, or SXM screen,
touch Categories under the Browse
menu to access the categories list. The
list contains names associated with
the AM, FM or SXM channels. Touch
a category name to display a list of
channels for that category. Selecting a
station from the list tunes the radio to
that channel.
Storing Radio Station Favorites
Favorites are displayed in the area at
the top of the screen.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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RADIO
AM, FM, SXM, and HD Radio
Stations : Touch and hold a favorite
button to save the current station as a
favorite. Touch a favorite button to
recall a favorite station.
Favorites can also be saved by
touching H. This will highlight
indicating that it is now stored as a
favorite.
Station Access
To access HD Radio stations:
1. Tune the radio to the station.
If the station is broadcasting HD
Radio Technology, the radio will
automatically switch to digital
audio, indicated with an HD logo
if HD Radio is turned on.
2. Touch 7 or 6 to tune to the
previous or next HD Radio
station.
The number of favorites displayed is
automatically adjusted by default, but
can be manually adjusted in Settings
under Favorites and then Set Number
of Audio Favorites.
There may be a delay before the
station starts playing.
HD Radio Technology
The HD Radio station number is
indicated below the logo.
Object-ID=4448924 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
If equipped, HD Radio™ Technology is
a free service with features such as
digital quality sound, more stations
built onto the frequency such as
HD2 and HD3, and on-screen
information such as artist and song
title.
From the AM or FM screen, touch HD
Radio to turn HD reception on or off.
HD Radio stations can be saved as
favorites.
For a list of all channels, see
www.hdradio.com.
Troubleshooting
Digital Audio Delay : Wait for the
signal to process. This can take
several seconds.
11
Volume Change, Audio Skip, Echo,
Digital Audio Lost : Station signal
strength may be weak or the station is
out of range. Verify proper reception
on another channel.
If the HD Radio signal loses reception
while listening to HD1, the radio will
go back to the main non-HD Radio
station.
If the HD Radio signal loses reception
while listening to channels HD2 to
HD8, the radio mutes until the signal
can be recovered or until the station is
changed.
HD can be disabled if driving in a
weak signal area. Touch HD Radio On/
Off to toggle HD on and off.
Satellite Radio
Object-ID=4448928 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
If equipped, vehicles with a valid
SiriusXM satellite radio subscription
can receive SXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to coast,
and in digital-quality sound. In the
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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12
RADIO
U.S. see www.siriusxm.com or call
888-601-6296. In Canada see
www.siriusxm.ca or call 877-438-9677.
When SXM is active, the station
name, number, category name, song
title, and artist display on the screen.
Radio Reception
Object-ID=4448930 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur when
things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio
Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and out.
In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making or
receiving phone calls, charging, or just
having the phone on may cause static
interference in the radio. Unplug the
phone or turn it off if this happens.
Backglass Antenna
Object-ID=4448932 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
The AM-FM antenna is integrated
with the rear window defogger in the
rear window. Do not scratch the inside
surface or damage the lines in the
glass. If the inside surface is damaged,
it could interfere with radio reception.
For proper radio reception, the
antenna connector needs to be
properly attached to the post on the
glass.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
Caution
Object-ID=2893449 LMD=31-Jul-2012
Using a razor blade or sharp object
to clear the inside rear window can
damage the rear window antenna
and/or the rear window defogger.
Repairs would not be covered by
the vehicle warranty. Do not clear
the inside rear window with sharp
objects.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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RADIO
Caution
Object-ID=2893447 LMD=31-Jul-2012
Do not apply aftermarket glass
tinting with metallic film. The
metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the backglass antenna due to
metallic tinting materials will not
be covered by the vehicle warranty.
Multi-Band Antenna
Object-ID=4448936 Owner=Binge, Rob
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The roof antenna is for OnStar,
SiriusXM Satellite Radio (U.S. and
Canada only), and GPS (Global
Positioning System). Keep clear of
obstructions for clear reception. If the
vehicle has a sunroof, and it is open,
reception can also be affected.
13
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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14
AUDIO PLAYERS
Audio Players
Avoiding Untrusted Media
Devices
Object-ID=4279376 Owner=Kahlich-Vitale, Diane
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When using media devices such as
CDs, DVDs, Blu-ray Discs®, SD cards,
USB devices, and mobile devices,
consider the source. Untrusted media
devices could contain files that affect
system operation or performance.
Avoid use if the content or origin
cannot be trusted.
Audio extensions supported by the
USB are:
. FLAC
MP3
WMA
AAC
OGG
AIFF
3GPP
Gracenote®
USB MP3 Player and USB Drives
The USB MP3 players and USB drives
connected must comply with the USB
Mass Storage Class specification
(USB MSC).
To play a USB device:
1. Connect the USB.
2. Touch Audio from the
home page.
3. Touch More and select the USB
device.
When plugging in a USB device,
Gracenote service builds voice tags for
music. Voice tags allow artists, albums
with hard to pronounce names, and
nicknames to be used to play music
through voice recognition.
Use the following when playing an
active USB source:
Audio stored on a USB device may be
listened to.
While indexing, infotainment features
are available.
7:
This vehicle has two USB ports in the
center console. These ports are for
data and charging.
My Media Library
USB Port
Object-ID=4448941 Owner=Binge, Rob
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Playing from a USB
A USB mass storage device can be
connected to the USB port.
My Media is only available when more
than one indexed device is connected.
It allows access to content from all
indexed media sources. My Media will
show as an available source in the
Source page.
p : Touch to play the current media
source.
j : Touch to pause play of the current
media source.
Touch to seek to the beginning of
the current or previous track.
If the track has been playing for
less than five seconds, the
previous track plays. If playing
longer than five seconds, the
current track restarts.
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AUDIO PLAYERS
Touch and hold to reverse quickly
through playback. Release to
return to playing speed. Elapsed
time displays.
6:
Touch to seek to the next track.
Touch and hold to advance
quickly through playback. Release
to return to playing speed. Elapsed
time displays.
Shuffle : Touch the shuffle icon to
shuffle through the available media.
3. Select a song from the list to
begin playback.
Artists:
1. Touch to view the list of artists
stored on the USB.
2. Select an artist name to view a
list of all albums by the artist.
3. To select a song, press All Songs
or press an album and then
select a song from the list.
Songs:
USB Sound Menu
1. Touch to display a list of all
songs on the USB.
See “Infotainment System Sound
Menu” under AM-FM Radio 0 9.
2. To begin playback, select a song
from the list.
USB Browse Menu
Albums:
15
2. Select a genre to view a list of
artists.
3. Select an artist to view albums
by that artist.
4. Select an album to view songs on
the album.
5. Select a song to start playback.
iTunes Radio:
1. Touch to view iTunes Radio on
the USB.
2. Select iTunes Radio to get a list
of episodes.
Compilations:
1. Touch to view the Compilations
on the USB.
2. Select Compilations to get a list
of compilations.
Touch Browse and the following may
display:
1. Touch to view the albums on
the USB.
Playlists:
2. Select the album to view a list of
all songs on the album.
1. Touch to view the composers on
the USB.
3. Select a song from the list to
begin playback.
2. Select Composer to view a list of
albums by that composer. Select
an album or all songs to view a
list of songs.
Supported Playlist extensions are:
m3u, pls, wpl, asx, b4s, and xspf.
1. Touch to view the playlists
stored on the USB.
2. Select a playlist to view the list
of all songs in that playlist.
Genres:
1. Touch to view the genres on
the USB.
Composers:
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AUDIO PLAYERS
3. Select a song from the list to
begin playback.
Audiobooks:
1. Touch to view the directories on
the USB.
1. Touch to view the audiobooks
stored on the device. Select an
audiobook to get a list of
chapters.
2. Select a folder to view a list of all
files.
2. Select the chapter from the list
to begin playback.
Folders:
3. Select a file from the list to begin
playback.
When a list of songs, albums, artists,
or other types of media display, the
icons w, x, and A-Z appear on the
left side. Select A-Z to view a screen
that will show all letters of the
alphabet and select the letter to go to.
Touch w or
and down.
x to move the list up
Podcasts:
1. Touch to view the podcasts on
the USB.
2. Select Podcast to get a list of
podcast episodes.
File System and Naming
File systems supported by the
USB are:
. FAT32
NTFS
HFS+
The songs, artists, albums, and genres
are taken from the file’s song
information and are only displayed if
present. The radio displays the file
name as the track name if the song
information is not available.
Supported Apple® Devices
To view supported devices, see
my.cadillac.com/learn.
Storing and Recalling Media
Favorites
To store media favorites, touch
Browse to display a list of media
types.
The media types that may display are:
Playlists : Touch H to store the
current playlist as a favorite. Touch a
screen button in the favorite area to
recall a favorite playlist. The first song
in the playlist begins to play.
Artists : Touch H to store the
current artist as a favorite. Touch a
screen button in the favorite area to
recall a favorite artist. The first song
in the artist list begins to play.
Songs : Touch H to store the current
song as a favorite. Touch a screen
button in the favorite area to recall a
favorite song.
Albums : Touch H to store the
current album as a favorite. Touch a
screen button in the favorite area to
recall a favorite album. The first song
in the album list begins to play.
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AUDIO PLAYERS
Genres : Touch H to store the
current genre as a favorite. Touch a
screen button in the favorite area to
recall a favorite genre. The first song
of the genre begins to play.
Podcasts : Touch H to store the
current podcast as a favorite. Touch a
screen button in the favorite area to
recall a favorite podcast . The podcast
begins to play.
Audiobooks : Touch H to save the
current audiobook as a favorite. Touch
a screen button in the favorite area to
recall a favorite audiobook. The first
chapter in the audiobook begins
to play.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering wheel
mute button is pressed again,
playback will resume.
If the source is changed while in
mute, playback resumes and audio
will unmute.
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Auxiliary Jack
Bluetooth Audio
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This vehicle has an auxiliary input
jack in the center console under the
armrest. Possible auxiliary audio
sources include:
. Laptop computer
Music may be played from a paired
Bluetooth device. See Bluetooth
(Overview) 0 40 or Bluetooth (Pairing
and Using the Phone) 0 41 for help
pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the phone/device.
If Bluetooth is selected and no volume
is present, check the volume setting
on both your phone/device and the
infotainment system.
Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is in
P (Park).
Connect a 3.5 mm (1/8 in) cable from
the auxiliary device to the auxiliary
input jack. When a device is
connected, the system can play audio
from the device over the vehicle
speakers.
Music can be launched by touching
Bluetooth from the recent sources list
on the left of the screen or touch
More and select the Bluetooth device.
If an auxiliary device has already been
connected, but a different source is
currently active, touch More and
select AUX to make the source active.
1. Power on the device, and pair to
connect the device.
Shuffle is not available in the AUX
source menu.
To play music via Bluetooth:
2. Once paired, touch Audio from
the Home Page, and touch
Bluetooth.
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AUDIO PLAYERS
Bluetooth Sound Menu
See “Infotainment System Sound
Menu” under AM-FM Radio 0 9.
Manage Bluetooth Devices
From the home page:
1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete
devices.
When selecting Bluetooth, the radio
may not be able to launch the audio
player on the connected device to
start playing. When the vehicle is not
moving, use the phone to begin
playback.
All devices launch audio differently.
When selecting Bluetooth as a source,
the radio may show as paused on the
screen. Press play on the device or
touch p on the screen to begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will check
to see if any is available and display it.
For more information about supported
Bluetooth features, see www.gm.com/
bluetooth.
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ONSTAR SYSTEM
on industry averages and vehicle
systems design. Some services require
a data plan.
OnStar System
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OnStar 4G LTE
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If equipped with OnStar 4G LTE, up to
seven devices, such as smartphones,
tablets, and laptops, can be connected
to high-speed Internet through the
vehicle’s built-in Wi-Fi hotspot.
1-888-4-ONSTAR to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Services and connectivity
may vary by make, model, year,
carrier, availability, and conditions. 4G
LTE service is available in select
markets. 4G LTE performance is based
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NAVIGATION
Navigation
Using the Navigation
System
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Touch the NAV icon on the Home
Page or the Nav icon in the shortcut
tray at the bottom of the infotainment
display to access the navigation
application. The initial view when
navigation opens is the full map view
screen with the top search field open.
If the map view is showing a split
screen, touch anywhere in the map
area to switch back to the open full
screen map view.
The search field will display on the
map when the vehicle is turned on.
It will stay open until manually closed
by touching z. When the vehicle
moves and the speed is up to
five mph, the search field will close to
show a search icon.
The current location icon uses a
generic avatar. Once the user logs into
their profile, the avatar will change to
their customized picture, if available.
When the vehicle is not in guidance
view, the drive To Home and To Work
pop-up will display on top of the
current location icon.
Features displayed in the Map and
Navigation Settings menu can be
selected to adjust navigation
preferences.
If Home and Work are not set, touch
the screen option to go to the search
display menu and set up the
information for both.
To exit out of a list, touch z in the
top right corner to return to the main
map view.
Navigation Preferences
It is advised to set up preferences
before setting a destination.
Additional navigation preferences that
may display are:
. Routing Options
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Touch the Settings icon while in the
map view to display a list of quick
settings. One of the options in this list
is More Settings. Touch More Settings
to access the Map and Navigation
Settings menu.
Set Up My Places
Map Colors
Alert Preferences
History
About
Routing Options
Touch to access the Route Type
menu. The Route Type choices are:
. Fastest
Eco-Friendly
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NAVIGATION
Route Type – A message displays
“Choose your preferred route type
when starting navigation.” Adjust
the setting to either Fastest or
Eco-Friendly for the preferred type
of route as a default when the
Drive infotainment display is
selected. This preference can be
overridden at the time of choosing
a destination by selecting View
Route Options from the
Detail View.
Detail View displays by touching a
search result item in the list or an
icon on the map. Detailed information
and options for changing preferences
can be selected from here.
. Avoid on Route – This feature
allows setting preferred ways of
driving along the route by avoiding
special characteristics such as:
‐ Highways
‐ Toll Roads
‐ Unpaved Roads
‐ Tunnels
‐ Ferries
‐ Country Borders
‐ Carpool Lanes
Day (Light)
Auto-Reroute to Avoid Traffic –
This feature allows the system to
automatically avoid traffic. Touch
to disable any rerouting.
Night (Dark)
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Alert Preferences
The options are On or Off.
Set Up My Places
Touch to manage the Home and Work
settings. Options for Set Up My
Places are:
. Show My Places on Map – Touch
to enable or disable from showing
the estimated time to Home
and Work.
. Home – Enter the address
information into the system
for Home.
. Work – Enter the address
information into the system for
Work or any other frequently used
destination.
Map Colors
. Auto
‐ Select Auto to automatically
change modes based on lighting
conditions.
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School Zone – On/Off
Railroad Crossing – On/Off
Speed Camera – On/Off
History
Touch History to access the History
options. These options are:
. Clear Recent Destinations —
Touch \.
Clear Search Hostory — Touch
to clear the search history.
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NAVIGATION
About
Detailed Areas
Touch to display software information,
such as:
. Terms and Conditions
Road network attributes are contained
in the map database for detailed areas.
Attributes include information such as
street names, street addresses, and
turn restrictions. A detailed area
includes all major highways, service
roads, and residential roads. The
detailed areas include Places of
Interest (POIs) such as restaurants,
airports, banks, hospitals, police
stations, gas stations, tourist
attractions, and historical monuments.
The map database may not include
data for newly constructed areas or
map database corrections that are
completed after production. The
navigation system provides full route
guidance in the detailed map areas.
Privacy Statement
Navigation Version
Zoom Control
The zoom control display is shown on
the map view. Touch + or – to zoom in
or out on the map. Another way to is
to double tap with one finger to zoom
in or double tap with two fingers to
zoom out on the map.
Maps
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The map database is stored on an SD
card that is inserted into an SD port
connected to the Infotainment system.
If an error message for SD card
missing is displayed, the infotainment
system will not have the map
database available for the navigation
app to work.
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or
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The symbol indicates the current
position and heading direction of the
vehicle on the map.
Navigation Symbols
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Following are the most common
symbols that appear on a map screen.
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NAVIGATION
The destination pin marks the final
destination after a route has been
planned. If touched, the address
bubble along with the Save icon will
appear. Touch the left side of the
bubble to go to the details page or
touch the right favorite icon within
the bubble to toggle between “Save to
Favorites” or “Remove from Favorites.”
The bubble will time out if not used.
Touch the destination pin again to
hide it.
bar to zoom out on the map and view
the entire route. Tap the bar again to
return the map view to the area
around the vehicle. The estimated
time to the destination displays.
Touch the Arrival icon to toggle to
duration and to the distance of the
destination.
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Touch the search icon from the map
view to access the search menu.
The waypoint symbol is the same type
of symbol that marks one or more set
waypoints.
A waypoint is a stopover destination
point added to the planned route.
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This symbol indicates the next
guidance maneuver. Touch it to repeat
the voice guidance as desired.
Destination
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An overview of the route displays on a
bar. This bar indicates progress along
the route and any traffic that is
present on the route. Tap on the route
Touch Nav on the Home Page to
access the map view.
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Another way to enter a destination is
to touch the blue OnStar icon or go
into the OnStar app on the Home
Page and select Advisor Call to speak
with an advisor. Upon request, the
advisor can download destinations
into the navigation app.
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NAVIGATION
Receiving Destination Directions
from Different Sources
Destinations can be received or
transferred from different sources for
the system’s navigation apps to use
for route guidance.
Some of these sources are:
. Navigation from search results.
. OnStar Advisor destination
download.
. An address from the Contacts list.
An application on the phone such
as OnStar RemoteLink that can
send destinations to the vehicle.
An application downloaded to the
vehicle such as OnStar
AtYourService that can send
destinations to the navigation
system.
Saving or Recalling Favorites to
Favorites Application
The navigation favorites can be
contacts, addresses, or POIs that has
be saved through the favorite icon in
the system menu.
Accessing Favorites
Navigation favorites are stored in the
Nav option under the Apps tab in
Settings 0 46.
Within the Nav app, touch the star
icon next to the search bar near the
top of this screen if the search bar is
displayed. After selecting the search
option, select the star icon to view the
saved favorites.
settings application, up to eight
categories of icons can be selected.
These icon categories stay displayed
at the top of the on the map. When a
search is needed for a POI category,
the icons will display on the map.
Smart POI Icons on Map
Saving Favorites
Favorites can be added from a number
of the system’s applications. While in
Detail map view, touch H /Favorite
to save content for navigation as a
favorite.
Renaming Navigation Favorites
Select the Edit Infotainment display
option. Enter the new name to replace
the former name. Save the edited
favorite.
POIs on Map
There is a list of POI categories that
can be displayed on a selection list.
This list is under the Settings
application. While in the Navigation
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The smart POI icons such as fuel
stations and parking are programmed
to appear in context to the situation
based on time, location, driver search
behavior, driving conditions, and
vehicle conditions.
If the vehicle is running low on fuel,
fuel station icons would appear,
showing real-time prices.
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NAVIGATION
Touching an icon on the map opens
the corresponding Detail view for
that icon.
Smart Fuel Station Icons
Search
Auto Complete
Search opens up the search screen
with search field entry box, quick
category icon shortcuts, the recents
and favorites icon, and the keyboard.
Enter a partial location in the entry
field box on the search display. Auto
complete will attempt to complete the
destination based on what is being
entered, select the suggested item to
search.
Search While in Motion with No
Front Seat Passenger Present
4479201
Fuel station prices are shown for
regular unleaded fuel for nearby
stations when the vehicle is low
on fuel.
Smart Parking Icons
When reaching a densely populated
destination and the system
determines that parking may be
limited, the infotainment system will
attempt to display nearby parking
destinations with pricing information,
if available.
25
Because of some driving restrictions,
the search screen will not allow
changes or input of text through the
keyboard when the vehicle is in
motion. Because of this, a screen
displaying three rows of icons of the
most commonly used categories.
Touching the search box will activate
speech recognition.
Search While in Motion with
Front-Seat Passenger Present
If the system detects that the
front-seat passenger is present when
the search button is touched, it will
display an alert message that allows
the passenger to use the search
display screen as if the vehicle was
stopped.
Recent Destinations
Touch the Recents icon to access a
list of recent destinations.
Vehicle Icon and Positioning
When the vehicle is stationary and
not in a navigation session, the
current user profile icon will be
centered within the map view screen,
highlighting the current location and
providing a mapped background.
When the vehicle is in motion but not
in a navigation session, the current
profiled icon will move to the bottom
of the screen.
When the vehicle is in a navigation
session, the current profiled icon will
become a vehicle icon and remain at
the bottom of the screen through the
duration of the navigation session.
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NAVIGATION
Reset Position Icon
The current position icon resets the
map view to the current vehicle
location, returning the icon to the
previous location. If the icon is
dragged to other areas of the map to
view possible POIs or other areas
within the map, the current position
icon will reset the current location on
the map.
Route Guidance View
When a destination is chosen and
navigation session is active, the
navigation system enters into a Route
Guidance View.
Next Maneuver Menu and Traffic
Indicator
When in Route Guidance, the Next
Maneuver Turn Arrow, Street Name,
and Maneuver Distance are displayed
in the Next Maneuver menu at the top
of the screen overlaying the map. ETA,
Distance to Destination, and Traffic
Indicator are displayed in a panel
pinned to the right of the screen.
Touch ETA to toggle between time of
arrival and time to destination by
touching ETA again.
When under Active Guidance, the
entire route can be viewed in 2D
North Up by touching on the traffic
bar area. The map will zoom out and
readjust to display the full route.
When in 2D North Up Route View, the
Reset Position button will appear on
the left side screen button area. Touch
either the Reset Position icon or touch
the traffic bar again to return to the
previous view (2D or 3D).
The Traffic Indicator displays the trip
in a vertical bar, showing traffic by
color and any icons incidents along
the route. As the route proceeds, the
vehicle icon moves up the screen
along the bar visually, indicating
vehicle progression.
Navigation Next Turn Maneuver
Alert
North Up Route View
If not in the navigation application
when a near maneuver prompt is
given, it is shown as an alert. The
alert contains the turn indicator and
button to display the main navigation
view or dismiss the alert.
Lane Guidance
Depending on lane information, when
approaching a maneuver, the map
view may show the next maneuver
with the road lane information under
the next turn maneuver.
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NAVIGATION
Junction View
When a vehicle is on the highway and
approaching the exit, an image
displays the lane in which the vehicle
must stay to complete the next
maneuver, along with distance and
estimated arrival time.
upcoming maneuver to give a better
view of the maneuver. Once the
maneuver is complete, the system will
zoom back to the previous zoom level.
This feature can be turned On or Off
in the Nav app under the Apps
Settings.
If the vehicle has been stopped or
turned off during route guidance, the
route guidance will auto-resume.
Quick-Turn View
Route List
27
Edit Mode. While in Edit Mode, an
unwanted route segment can be
removed from the route by touching
next to the route. A pop-up
confirmation appears to confirm
segment removal.
When the segment of route has been
removed, that segment and all
segments after are replaced by an
Activity Indicator while the new route
is re-calculated. When the
recalculation is complete, the Activity
Indicator is replaced with the new
route segments.
End Route
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When the vehicle is approaching a
turn with the next following in quick
succession, a quick-turn menu shows
below the primary turn menu. An
audio prompt will announce the
quick turn.
Touch the menu option next to the
next turn street name to display the
Route List.
Auto-Zoom
Editing Route List
When approaching a maneuver, the
map will automatically zoom in to
show both the vehicle icon and the
The route list can be edited by
choosing Edit, which expands the list
to fill the full screen and enters the
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Touch Cancel at the top-right corner
to end Active Guidance and return to
inactive guidance with a pop-up
Resume Trip option. This will allow
the trip to be resumed if it was
cancelled.
If the system has determined that the
destination has been reached, either
because the arrival view displayed or
the destination has been passed, the
Resume Trip option will not appear.
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NAVIGATION
Adaptive Routing Alert when a
Better Route is Available
During active guidance, the system
will continue looking for a better
route than the one that was initially
calculated by the system.
A better route is an improved ETA to
avoid current traffic congestion or
road closures around the vehicle’s
position.
If a route is found, the system will
automatically reroute the driver to the
better route if the settings are set to
Auto Reroute or offered the option to
decide.
maximum of 60 miles ahead of the
vehicle. The color-coded traffic bar is
based on the traffic condition, yellow
and red. The vehicle is moving from
the bottom to the top destination.
A traffic icon will show when there is
traffic.
Incident Reports
While traveling on roads with
designated exits, an Exit list may be
available, along with the Exit icon
attached to the Turn image. The Exit
list displays the exit number, distance
to exit from the current vehicle
position, and convenience stops that
may be available, such as gas, coffee,
restaurant, and lodging.
Incident report icons, along with
traffic flow data, displays on the map
during both active and inactive
guidance.
Touch on a convenience icon such as
food or fuel to display a list of only
those POIs near that exit. Not all POIs
will show.
Highway Exit Lists
Traffic Condition Alert with No
Adaptive Routing
During active guidance, if the system
determines that there is an incident
ahead but there is not better route,
the system will play a tone and show
a Quick Notice. This will only show
once per incident.
Traffic Bar
The Traffic Bar displays traffic
conditions within the route. The total
traffic information will display a
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The exit list is opened by touching the
icon that shows up next to current
street name at the bottom of the
screen. The icon only appears when
on a highway with defined exits.
While in route guidance view, choose
the Route List icon. The Route List
displays the turns and instructions
from the current point to the end of
the route guidance.
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NAVIGATION
If there is traffic along a route
segment, a horizontal bar indicator
with incident icons display.
Mute
When under Active Guidance, the
audio prompts for navigation can be
muted. Touch Mute on the left side to
mute voice guidance.
Waypoints
A point on the map can be chosen by
touching and holding that point to
drop a pin. The pin will show a menu
with the address of that pin and time
to location. Touch the time to location
to view the detail view for that
location.
If the Detail View page is viewed
through the Search, Recent, or an
outside application while under Active
Guidance, the current route will
display along with a route calculated
to the POI as a waypoint. Route
options are not available for
waypoints.
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OnStar® System
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With an OnStar subscription to the
Guidance Plan, an OnStar Advisor can
download a destination to the vehicle
or into the built-in navigation system.
Touch Go to add the POI as a
waypoint or set it as a new
destination to replace the current
destination. Up to five waypoints can
be added.
A pop-up menu displays with the
options to do the following:
S – Return to the previous screen.
Add as Waypoint – Add the
destination along the route.
Make New Destination – Replace
the current destination with the
POI as a new destination.
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Touch OnStar on the Home Page to
access the OnStar menu. Touch the
Turn-by-Turn icon while on the
OnStar menu.
Turn-by-Turn Navigation
4481554
Touch the Turn-by-Turn Directions
feature to select between Favorites
and Recent Destinations. New
locations can be found by selecting
Address voice search, Poi voice search,
Home, or Advisor.
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NAVIGATION
Cancel a Route
If a route is in progress using either
the vehicle navigation system or the
OnStar Turn-by-Turn route, and a new
route is requested, the current route
in progress will be canceled.
Global Positioning
System (GPS)
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The position of the vehicle is
determined by using satellite signals,
various vehicle signals, and map data.
At times, other interference such as
the satellite condition, road
configuration, condition of the vehicle,
and/or other circumstances can affect
the navigation system's ability to
determine the accurate position of the
vehicle.
The GPS shows the current position of
the vehicle using signals sent by GPS
satellites. When the vehicle is not
receiving signals from the satellites, a
symbol appears on the map screen.
See Navigation Symbols 0 22.
This system might not be available or
interference can occur if any of the
following are true:
. Signals are obstructed by tall
buildings, trees, large trucks, or a
tunnel.
. Satellites are being repaired or
improved.
The surface streets run parallel to
a freeway.
The vehicle has been transferred
by a vehicle carrier or a ferry.
The current position calibration is
set incorrectly.
The vehicle is traveling at high
speed.
For more information if the GPS is not
functioning properly, see Problems
with Route Guidance 0 31 and If the
System Needs Service 0 31.
The vehicle changes directions
more than once, or the vehicle is
turning on a turn table in a
parking lot.
Vehicle Positioning
The vehicle is entering and/or
exiting a parking lot, garage, or a
lot with a roof.
The GPS signal is not received.
A roof carrier is installed on the
vehicle.
Tire chains have been installed.
The vehicle is driving on slippery
road surfaces such as sand, gravel,
or snow.
The tires are replaced or worn.
The tire pressure for the tires is
incorrect.
The vehicle is traveling on winding
roads or long, straight roads.
This is the first navigation use
after the map data is updated.
The vehicle is approaching a tall
building or a large vehicle.
Object-ID=4449117 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
At times, the position of the vehicle
on the map could be inaccurate due to
one or more of the following reasons:
. The road system has changed.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
Canada-10399698) - 2017 - Final Review - 8/1/16
NAVIGATION
The 12-volt battery has been
disconnected for several days.
The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is stopped
and started repeatedly.
Problems with Route
Guidance
It could take a long time to
operate automatic rerouting
during high-speed driving.
Automatic rerouting might display
a route returning to the set
waypoint if heading for a
destination without passing
through a set waypoint.
Object-ID=4449120 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
Inappropriate route guidance can
occur under one or more of the
following conditions:
. The turn was not made on the
road indicated.
. Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
. The route might not be changed
when using automatic rerouting.
. There is no route guidance when
turning at an intersection.
. Plural names of places might be
announced occasionally.
The route prohibits the entry of a
vehicle due to a regulation by time
or season or any other regulation
which may be given.
Some routes might not be
searched.
The route to the destination might
not be shown if there are new
roads, if roads have recently
changed, or if certain roads are
not listed in the map data. See
Maps 0 22.
To recalibrate the vehicle's position on
the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a location
that is safe and has a clear view of the
sky and away from large obstructions.
31
If the System Needs
Service
Object-ID=4449124 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
If the navigation system needs service
and the steps listed here have been
followed but there are still problems,
see Problems with Route Guidance 0 31.
Map Data Updates
Object-ID=4449126 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
The map data in the vehicle is the
most up-to-date information available
when the vehicle was produced. The
map data is updated periodically,
provided that the map information
has changed.
For questions about the operation of
the navigation system or the update
process, contact the GM Nav Disc
Center toll-free phone number,
1-877-NAV-DISC (1-877-628-3472) or
go to the center’s website,
www.gmnavdisc.com. If updates are
needed, call the GM Nav Disc Center
or order online.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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32
NAVIGATION
Database Coverage
Explanations
Object-ID=4449142 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system. As
the map data is updated, more detail
can become available for areas that
previously had limited detail. See Map
Data Updates 0 31.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
Canada-10399698) - 2017 - Final Review - 8/1/16
VOICE RECOGNITION
Voice Recognition
Object-ID=4449144 Owner=Binge, Rob
LMD=28-Jul-2016 LMB=Kahlich-Vitale, Diane
Voice recognition allows for
hands-free operation within the
navigation, audio, and phone
applications. This feature can be
started by pressing g on the steering
wheel or g on the infotainment
display with the navigation
application.
However, not all features within these
areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or a two button touch such
as selecting a song or artist to play
from a media device would be
supported by voice commands. Other
tasks, like adjusting the volume or
seeking up or down, are audio features
that are easily performed by touching
one or two buttons, and are not
supported by voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.
If your language supports it, try
stating a One Shot command, such as
“Navigate to Address one two three
Main Street, Lansing Michigan.” This
type of destination entry command is
supported in some languages. Another
example of a One Shot Destination
Entry command is, “Navigate to Place
of Interest – Hotel.” If these
commands do not work, try saying,
“Navigate to Place of Interest” or
“Navigate to Address” and the system
will walk you though by asking
additional questions.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active. See
“Retained Accessory Power (RAP)” in
the owner’s manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been initialized.
This begins when the ignition is
turned on. Initialization may take a
few moments.
33
1. Touch g on the steering wheel
controls to activate voice
recognition, or touch g on the
infotainment display.
2. The audio system mutes and the
system plays a prompt followed
by a beep.
3. Wait until after the beep
completes, then clearly speak
one of the commands described
in this section.
A voice recognition system
prompt can be interrupted while
it is playing by pressing g again.
For example, if the prompt seems
to be taking too long to finish,
press g again and the beep
should happen right away.
Once voice recognition is started, both
the infotainment and instrument
cluster displays the selections and
visual dialog content. These displays
can be turned On or Off in the
Tutorial Mode under Settings 0 46.
There are three voice prompt modes
supported:
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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34
VOICE RECOGNITION
Informative verbal prompts: This
type of prompt will provide more
information regarding the
supported actions.
Short prompts: This type of
prompt will provide simple
instructions about what can be
stated.
Auto Informative prompts: This
type of prompt plays during the
first few speech sessions, then
automatically switches to the
short prompt after some
experience has been reached
through using the system.
made using a manual control, the
dialog will progress in the same way
as if the selection was made through a
voice command. Once the system is
able to complete the task, or the
session is terminated, the voice
recognition dialog stops.
An example of this type of manual
intervention is touching on an entry
of a displayed number list instead of
speaking the number associated with
the entry desired.
Canceling Voice Recognition
Touch or say “Cancel” or “Exit” to
terminate the voice recognition
session and display the screen
from which voice recognition was
initiated.
Prompts and Infotainment Displays
While a voice recognition session is
active, there may be corresponding
options showing on the displays.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session may
be completed entirely using voice
commands, or some selections may
expedite a session. If a selection is
Press c on the steering wheel
controls to terminate the voice
session and display the screen
from which voice recognition was
initiated.
Most languages do not support
natural language commands in
sentence form. For those languages,
use direct commands like the
examples shown on the display.
If a command is not spoken, the voice
recognition system says a help
prompt.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form or direct
commands that state the application
and the task.
For best results:
. Listen for the prompt and wait for
the beep before saying a command
or reply.
. Say “Help” or look at the
infotainment display for example
commands.
. A voice recognition system prompt
can be interrupted while it is
playing by pressing g again.
For example, if the prompt seems
to be taking too long to finish, to
speak the command without
waiting for the prompt to
complete, press g again and wait
for the beep.
Speak the command naturally, not
too fast, not too slow.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
Canada-10399698) - 2017 - Final Review - 8/1/16
VOICE RECOGNITION
Use direct commands without a
lot of extra words. For example,
“Call Dave Smith at work,” “Play”
followed by the artist or song
name, or “Tune” followed by the
radio station number.
Navigation destinations can be
done in a single command using
keywords. A few examples are: “I
want directions to an “Address,”
“Navigate to an intersection,” “I
need to find a Place of Interest or
POI,” or “Directions to a Contact.”
The system responds with
requesting more details. After
saying “Place of Interest,” only
major chains are available by
name. Chains are businesses with
at least 20 locations. For other
POIs, say the name of a category
like “Restaurants,” “Shopping
Malls,” or “Hospitals.”
Navigating to a destination
outside of the current country
takes more than one command.
The first command is to say,
“Change country.” The system
responds, “Say the name of the
country.” Once the country has
been stated, the second command
is, “Navigate to .”
Some languages support complete
destination requests in a single
command. If your language supports
it, try stating a One Shot command
such as, “Navigate to Address one two
three Main Street, Lansing Michigan.”
Another example of a One Shot
Destination Entry command is,
“Navigate to Place of Interest – Hotel.”
If these commands do not work, try
saying “Navigate to Place of Interest”
or “Navigate to Address” and the
system will come back and ask for
details of your destination.
Most languages do not support
natural language commands in
sentence form. For those languages,
use direct commands like the
examples shown in this section. Not
all languages will have text displayed
on the screen.
There is no need to memorize specific
command words. Direct commands
might be more clearly understood by
the system. An example of a direct
command would be “Call 555-1212.”
35
Examples of these direct commands
are displayed on most of the screens
while a voice session is active.
If “Phone” or “Phone Commands,” is
stated, the system understands that a
phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been saved
with a name and a place, the direct
command should include both, for
example “Call Dave Smith at work.”
Using Voice Recognition for List
Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list, there
may be options that are available but
not displayed. The list on a voice
recognition screen functions the same
as a list on other screens. Scrolling or
flinging can be used to help display
other entries from the list.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
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36
VOICE RECOGNITION
Manually scrolling or paging the list
on a screen during a voice recognition
session suspends the current voice
recognition event and plays the
prompt “Make your selection from the
list using the manual controls, touch
S to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the screen
where voice recognition was initiated.
The Back Command
Say “Back” or touch
previous screen.
S to go to the
If in voice recognition, and “Back” is
stated all the way through to the
initial screen, then “Back” is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up may display a text version of
the help prompt. If available, the text
version of the help prompt will display
on both the infotainment display and
instrument cluster.
Touching g while the help prompt is
playing will terminate the prompt and
a beep will be heard. Doing this will
stop the help prompt so that a voice
command can be used.
Voice Recognition for the Radio
If browsing the audio sources when
voice is selected, the voice recognition
commands for AM, FM, and SiriusXM
(if equipped) are available.
“Switch to AM” : Switch bands to AM
and tune to the last AM radio station.
“Switch to FM” : Switch bands to FM
and tune to the last FM radio station.
“Tune to  FM” : Tune
to the radio station whose frequency
is identified in the command (like
“one oh one point one”).
“Tune to  AM HD” :
Tune to the HD Radio station whose
frequency is identified in the
command.
“Tune to  FM HD” :
Tune to the HD Radio station whose
frequency is identified in the
command.
“Tune to  FM HD
” : Tune to the
HD Radio station whose frequency
and HD channel is identified in the
command.
“Switch to SXM” : Switch bands to
SiriusXM and tune to the last
SiriusXM channel.
“Tune to SXM ” : Tune to the SiriusXM
radio station whose channel number
is identified in the command.
“Tune to  AM” :
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to SXM ” : Tune to the SiriusXM radio
station whose channel name is
identified in the command.
Cadillac CTS CUE Infotainment System (GMNA-Localizing-Timed2nd-U.S./
Canada-10399698) - 2017 - Final Review - 8/1/16
VOICE RECOGNITION
Voice Recognition for Audio My
Media
“Play Playlist” : Begin a dialog to
enter a specific playlist name.
If browsing My Media when voice is
selected, the voice recognition
commands for My Media features are
available.
“Play Playlist ” :
Begin playback of the identified
playlist in the command.
“Play Artist” : Begin a dialog to enter
a specific artist name.
“Play Artist ” : Begin
playback of the media selection
identified in the command.
“Play Album” : Begin a dialog to
enter a specific album name.
“Play Album ” : Begin
playback of the identified album name
in the command.
“Play Song” : Begin a dialog to enter a
specific song name.
“Play Song ” : Begin
playback of the identified song name
in the command.
“Play ” : Play music
from a specific device identified by
name. The device name is the name
displayed on the screen when the
device is first selected as an audio
source.
37
“Play Episode ” :
Begin playback of the media selection
identified in the command.
“Play Podcast” : Begin a dialog to
enter a specific name.
“Play Podcast ” :
Begin playback of the media selection
identified in the command.
“Play Video” : Begin a dialog to enter
a specific name.
“Play Chapter” : Begin a dialog to
enter a specific name.
“Play Video
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