Harman BE2829 Automotive Infotainment Unit with Bluetooth/WLAN User Manual 00 Infotainment System en US 1 71

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Model: INFO3 CSM MY19 MID
INFO3 CSM MY19 HIGH
GMC Terrain/Terrain Denali Infotainment System (GMNA-Localizing-NG U.S./
Canada-11434554) - 2018 - crc - 3/31/17
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . 2
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Audio Players . . . . . . . . . . . . . . . . . 14
OnStar System . . . . . . . . . . . . . . . . 19
Navigation . . . . . . . . . . . . . . . . . . . . . 21
Voice Recognition . . . . . . . . . . . . . 37
Phone . . . . . . . . . . . . . . . . . . . . . . . . . 44
Settings . . . . . . . . . . . . . . . . . . . . . . . 51
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . 62
Index . . . . . . . . . . . . . . . . . . . . 72
GMC Terrain/Terrain Denali Infotainment System (GMNA-Localizing-NG U.S./
Canada-11434554) - 2018 - crc - 3/31/17
Introduction
Introduction
The names, logos, emblems,
slogans, and vehicle body designs
appearing in this manual including,
but not limited to, GM, the GM logo,
GMC, the GMC Emblem, TERRAIN,
and TERRAIN DENALI are
registered trademarks of General
Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name General Motors
of Canada Company for GMC Motor
Division whenever it appears in this
manual.
Litho in U.S.A.
Part No. 23465188 A First Printing
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this manual.
Keep this manual with the owner’s
manual in the vehicle, so it will be
there if it is needed. If the vehicle is
sold, leave this manual in the
vehicle.
Overview
Read the following pages to
become familiar with the
infotainment system features.
{ Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
(Continued)
©
Warning (Continued)
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
. Become familiar with the system
operation, controls on the center
stack, and infotainment display.
2017 General Motors LLC. All Rights Reserved.
GMC Terrain/Terrain Denali Infotainment System (GMNA-Localizing-NG U.S./
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Introduction
Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
Set up cell phone and mobile
device numbers in advance so
they can be called easily by
pressing a single control or by
using a single voice command.
See “Defensive Driving” in the
owner’s manual.
Infotainment System
The infotainment system is
controlled by using the infotainment
display, the controls on the center
stack, steering wheel controls, and
voice recognition.
Base Radio
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1.
Introduction
2.
3.
4.
Press to go to the Home
Page. See “Home Page”
later in this section.
Radio: Press and release to
go to the next station or
channel. Press and hold to
fast seek the next strongest
station or channel.
Radio: Press and release to
go to the previous station or
channel. Press and hold to
fast seek the next strongest
previous station or channel.
USB/BT Music/Pictures:
Press and hold to go to the
next content. Press and
hold to fast forward.
USB/BT Music/Pictures:
Press and hold to go to the
previous content. Press and
hold to fast rewind.
Press to turn the power on.
Press and hold to turn the
power off.
Press to mute the system
when on.
Turn to decrease or
increase the volume.
5.
Press and release to
access the phone screen,
answer an incoming call,
or access the device home
screen. Press and hold to
access Press to Talk.
GMC Terrain/Terrain Denali Infotainment System (GMNA-Localizing-NG U.S./
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Introduction
station. Press d to seek
the next strong station. See
AM-FM Radio 0 10.
Uplevel Radios
1.
O (Power)
When off, press O to turn
the system on. Press and
hold to turn off.
2. MEDIA
. Press to change the media
source to USB, Bluetooth,
or AUX.
When on, press O to mute
the system. Press O again
to unmute the system.
3. RADIO
. Press to change the audio
source to AM, FM, or SXM,
if equipped.
Turn O to increase or
decrease the volume.
4.
g or d
AM, FM, or SXM,
if equipped: Press g to
seek to the previous strong
USB, AUX, or Bluetooth
Audio: Press g to seek the
beginning of the current or
previous track. Press and
hold to quickly reverse
through a track. Release to
return to playing speed.
Press d to seek the next
track. Press and hold to fast
forward through a track.
Release to return to playing
speed. See USB Port 0 14,
Auxiliary Jack 0 17,
or Bluetooth Audio 0 17.
5. TONE
. If equipped, press to adjust
the Bass, Midrange, Treble,
or Surround, if equipped.
See AM-FM Radio 0 10.
6.
{ (Home Page)
Press to go to the Home
Page. See “Home Page”
later in this section.
GMC Terrain/Terrain Denali Infotainment System (GMNA-Localizing-NG U.S./
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7.
Introduction
o BACK
Steering Wheel Controls
Press to return to the
previous display in a menu.
8. MENU
. Turn to highlight a feature.
Press to activate the
highlighted feature.
o or p : Press the five-way control
to go to the previous or next area of
a display in the instrument cluster.
w or x : Press the five-way
control to go up or down in a list on
the instrument cluster.
Home Page
The Home Page is where vehicle
application icons are accessed.
Some features are disabled when
the vehicle is moving.
@ : Press to select a highlighted
menu option.
Slide a finger left/right across the
screen to access the pages of
icons.
If equipped, some audio controls
can be adjusted at the steering
wheel.
Managing Home Page Icons
g : Press to answer an incoming
call or start voice recognition.
See Bluetooth (Overview) 0 44 or
Bluetooth (Pairing and Using the
Phone) 0 45 or “OnStar Overview”
in the owner's manual. Press and
hold to activate Bluetooth voice
pass-thru. See Voice Recognition
0 37.
1. Touch and hold any of the
Home Page icons to edit
that icon.
2. Drag the icon to a new location
on the Home Page.
i : Press to decline an incoming
call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
The favorites and volume switches
are on the back of the steering
wheel.
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Introduction
1. Favorite: When on a radio
source, press to select the next
or previous audio broadcast
favorite. When listening to a
media device, press to select
the next or previous track.
2. Volume: Press to increase or
decrease the volume.
Using the System
Audio
Touch the Audio icon to display the
active audio source page. Examples
of available sources are AM, FM,
SXM (if equipped), MyMedia, USB,
and AUX.
Phone
Touch the Phone icon to display the
Phone main page.
See Bluetooth (Overview) 0 44 or
Bluetooth (Pairing and Using the
Phone) 0 45.
Nav/OnStar Nav
Settings
Touch the Nav icon to display the
navigation map or OnStar
Turn-by-Turn Navigation. See Using
the Navigation System 0 21 or
“OnStar Overview” in the owner’s
manual.
Touch the Settings icon to display
the Settings menu. See Settings
0 51.
Climate
Touch the Climate icon to display
the Climate main page. See “Dual
Automatic Climate Control System”
in the owner’s manual.
Users
Touch the Users icon to sign in or
create a new user profile and follow
the on-screen instructions.
Only four user profiles can be active
at one time in the vehicle. It may be
necessary to remove a profile from
the menu before creating or signing
into an existing profile. The removed
profile can be logged into at a
later time.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay (if equipped)
after a supported device is
connected. See Apple CarPlay and
Android Auto 0 49.
Android Auto
Touch the Android Auto icon to
activate Android Auto (if equipped)
after a supported device is
connected. See Apple CarPlay and
Android Auto 0 49.
Shop
If equipped, in-vehicle apps are
available for download. Touch the
Shop icon on the Home Page to
begin.
Downloading and using apps
requires Internet connectivity and a
data plan, which can be accessed
through the vehicle’s built-in 4G LTE
Wi-Fi hotspot, if equipped, or a
GMC Terrain/Terrain Denali Infotainment System (GMNA-Localizing-NG U.S./
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Introduction
compatible mobile device hotspot.
On most mobile devices, activation
of the Wi-Fi hotspot is in the
device’s Settings menu under
Mobile Network Sharing, Personal
Hotspot, Mobile Hotspot, or similar.
To purchase data for the in-vehicle
Wi-Fi hotspot, if equipped, touch
Shop on the Home Page or contact
an OnStar Advisor. The vehicle
must have active OnStar service
and a payment method on file.
Availability of apps and connectivity
varies by vehicle, conditions, and
location. Data plan rates apply. For
more information, see my.gmc.com/
learn.
OnStar Services
If equipped, touch the OnStar
Services icon to display the OnStar
Services and Account pages. See
“OnStar Overview” in the owner’s
manual and OnStar System 0 19.
Rear Climate
Haptic Feedback
If equipped, touch the Rear Climate
icon to display the Rear Climate
main page. See “Rear Climate
Control System” in the owner’s
manual.
Haptic feedback is a pulse that
occurs when an option is touched
on the infotainment display or when
controls on the center stack are
pressed.
Camera
Infotainment Gestures
If equipped, touch the Camera icon
to access the camera application.
See “Assistance Systems for
Parking or Backing” in the owner’s
manual.
Use the following finger gestures to
control the infotainment system.
Touch/Tap
Shortcut Tray
The shortcut tray is near the bottom
of the screen. It displays up to four
applications.
Infotainment Display Features
Infotainment display features show
on the display when available.
When a feature is unavailable, it
may gray out. When a feature is
selected, it may highlight.
Touch/Tap is used to select an
option, activate an application,
or change the location inside a map.
GMC Terrain/Terrain Denali Infotainment System (GMNA-Localizing-NG U.S./
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Introduction
Touch and Hold
held and moved along the display to
the new location. This can be done
up, down, right, or left.
Nudge
Fling or swipe is used to scroll
through a list, pan the map,
or change page views. Do this by
placing a finger on the display then
moving it rapidly up and down or
right and left.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Touch and hold can be used to start
another gesture, or to move or
delete an application.
Drag
Nudge is used to move items a
short distance on a list or a map. To
nudge, hold and move the selected
item up or down to a new location.
Fling or Swipe
Drag is used to move applications
on the Home Page, or to pan the
map. To drag the item, it must be
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
Software Updates
Over-the-Air Software Updates
See “Updates” under Settings 0 51
for details on software updates.
GMC Terrain/Terrain Denali Infotainment System (GMNA-Localizing-NG U.S./
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10
Radio
Radio
AM-FM Radio
Finding a Station
Direct Tune
Seeking a Station
Playing the Radio
From the Home Page, touch Audio
to display the active audio source
page. Choose from the three most
recently used sources listed at the
left side of the display or touch More
to display a list of available
resources. Examples of available
sources are: AM, FM, SXM (if
equipped), MyMedia, USB, AUX,
and Bluetooth.
Infotainment System
Sound Menu
From any of the audio source main
pages, touch Sound to display the
following:
Equalizer : Touch to adjust Bass,
Midrange, Treble, and Surround (if
equipped) using the controls on the
infotainment display.
Fade/Balance : Touch to adjust by
using the controls on the
infotainment display or by tapping/
dragging the crosshair.
From the AM, FM, or SXM (if
equipped) option, touch 7 or 6 on
the infotainment display to search
for the previous or next strong
station.
Browsing Stations
From the AM, FM, or SXM (if
equipped) display, touch Browse to
list all available stations. Navigate
up and down through all stations by
scrolling the list. Touch the station
you want to listen to. Touch H to
save the station as a favorite.
If equipped, touch Update Station
List to update the active stations in
your area.
Access Direct Tune by touching
Tune on the infotainment display to
source AM, FM, or SXM (if
equipped) and bring up the keypad.
Navigate up and down through all
frequencies using © or ¨. Directly
enter a station or channel using the
keypad. When a new station or
channel is entered, the information
about that station or channel
displays on the right side. This
information will update with each
new valid frequency tuned.
The keypad will gray out entries that
do not contribute to a valid
frequency and will automatically
place a decimal point within the
frequency number.
GMC Terrain/Terrain Denali Infotainment System (GMNA-Localizing-NG U.S./
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Radio
Touch (X) to delete one number at a
time. Touch and hold (X) to delete
all numbers.
A valid AM-FM station will
automatically tune to the new
frequency but not close the Direct
Tune display. When listening to
SXM (if equipped), touch Go after
entering the channel. Touch the
Back icon on the infotainment
display or z to exit out of the Direct
Tune display.
The tune arrows on the right side of
the Direct Tune display tune through
the complete station list one station
step at a time per touch. A touch
and hold advances through stations
quickly.
HD Radio multicast stations cannot
be tuned directly through the Direct
Tune feature. Only the analog or
HD1 station can use that feature.
Use © or ¨ to adjust to the multicast
stations.
AM, FM, and SXM Categories
11
channel as a favorite. Touch a
saved favorite to recall a favorite
station.
Favorites can also be stored by
touching H in a station or channel
list. This will highlight indicating that
it is now stored as a favorite.
From the AM, FM, or SXM (if
equipped) display, touch Categories
at the top of the Browse menu to
access the categories list. The list
contains names associated with the
AM or FM stations, or SXM
channels. Touch a category name to
display a list of stations or channels
for that category. Selecting a station
or channel from the list tunes the
radio to that station or channel.
Storing Radio Station
Favorites
Favorites are displayed in the area
at the top of the display.
AM, FM, SXM, and HD Radio
Stations : Touch and hold a preset
to store the current station or
The number of favorites displayed is
automatically adjusted by default,
but can be manually adjusted in
Settings in the System tab under
Favorites and then Set Number of
Audio Favorites it can also be
adjusted in Settings in the Apps tab
under Audio and then Set Number
of Audio Favorites.
HD Radio Technology
If equipped, HD Radio Technology
is a free service with features such
as digital quality sound, more
stations available on a single
frequency such as HD2 and HD3,
and display information such as
artist and song title.
From the AM or FM display, touch
HD Radio to turn HD Radio
reception on or off.
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12
Radio
Station Access
HD Radio Troubleshooting
To access HD Radio stations:
Digital Audio Delay : Wait for the
signal to process. This can take
several seconds.
1. Tune the radio to the station.
If the HD Radio reception is
turned on and the station is
broadcasting with HD Radio
technology, the radio will
display the HD2/HD3 channels
available and will automatically
switch to digital audio indicated
with the HD logo.
2. Touch 7 or 6 on the
infotainment display to tune to
the previous or next HD Radio
station.
There may be a delay before the
station starts playing.
The HD Radio station number is
indicated next to the HD logo.
HD Radio stations can be saved as
favorites.
For a list of all stations, see
www.hdradio.com.
Volume Change, Audio Skip,
Echo, Digital Audio Lost : Station
signal strength may be weak, the
station is out of range, or the station
may be out alignment. Verify proper
reception on another station.
If the HD Radio signal loses
reception while listening to HD1, the
radio will go back to the analog
version of the radio station.
If the HD Radio signal loses
reception while listening to stations
HD2 to HD8, the radio mutes until
the signal can be recovered or until
the station is changed.
HD Radio reception can be disabled
if driving in a weak signal area.
Touch HD Radio On/Off to toggle
HD Radio reception on and off.
Satellite Radio
If equipped, vehicles with a valid
SiriusXM satellite radio subscription
can receive SXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
In the U.S. see www.siriusxm.com
or call 1-888-601-6296. In Canada
see www.siriusxm.ca or call
1-877-438-9677.
When SXM is active, the channel
name, number, song title, and artist
appear on the display.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
GMC Terrain/Terrain Denali Infotainment System (GMNA-Localizing-NG U.S./
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Radio
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Mobile Device Usage
Mobile device usage, such as
making or receiving calls, charging,
or just having the mobile device on
may cause static interference in the
radio. Unplug the mobile device or
turn it off if this happens.
Multi-Band Antenna
The roof antenna is for OnStar,
SiriusXM Satellite Radio,
if equipped, and GPS (Global
Positioning System). Keep clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
13
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14
Audio Players
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
USB Port
Audio stored on a USB device may
be listened to.
This vehicle has an A-type and a
C-type USB port in the center stack.
These ports are for data and
charging. There may be two A-type
USB ports in the center console
under the armrest for data and
charging. There are two A-type USB
ports behind the center console for
charging only.
Playing from a USB
A USB mass storage device can be
connected to the USB port.
Audio extensions supported by the
USB are:
. FLAC
content from all indexed media
sources. My Media will show as an
available source in the
Source page.
USB MP3 Player and USB Devices
MP3
WMA
The USB MP3 players and USB
devices connected must comply
with the USB Mass Storage Class
specification (USB MSC).
AAC
To play a USB device:
OGG
1. Connect the USB.
3GPP
2. Touch Audio from the
Home Page.
Gracenote
When plugging in a USB device,
Gracenote service builds voice tags
for music. Voice tags allow artists,
albums with hard to pronounce
names, and nicknames to be used
to play music through voice
recognition.
While indexing, infotainment
features are available.
My Media Library
My Media is only available when
more than one indexed device is
connected. It allows access to
3. Touch More and then touch the
USB device.
Use the following when playing an
active USB source:
p : Touch to play the current media
source.
j : Touch to pause playback of the
current media source.
7:
Touch to seek to the beginning
of the current or previous track.
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Audio Players
Touch and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
6:
Touch to seek to the next track.
Touch and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
Shuffle : Touch the shuffle icon to
play music in random order.
USB Sound Menu
See “Infotainment System Sound
Menu” under AM-FM Radio 0 10.
USB Browse Menu
When a list of songs, albums,
artists, or other types of media
displays, the icons w, x, and A-Z
appear on the left side. Select A-Z
to view a display that will show all
letters of the alphabet and select the
letter to go to.
Touch w or
and down.
x to move the list up
Touch Browse and the following
may display:
15
Albums:
Playlists:
1. Touch to view the albums on
the USB.
Supported Playlist extensions are
m3u, pls, and wpl.
2. Touch the album to view a list
of All Songs on the album.
1. Touch to view the playlists
stored on the USB.
3. Touch a song from the list to
begin playback.
2. Touch a playlist to view the list
of All Songs in that playlist.
3. Touch a song from the list to
begin playback.
Artists:
Genres:
1. Touch to view the genres on
the USB.
2. Touch a genre to view a list of
artists.
1. Touch to view the list of artists
stored on the USB.
3. Touch an artist to view albums
by that artist.
2. Touch an artist name to view a
list of all albums by the artist.
4. Touch an album to view songs
on the album.
3. To select a song, touch All
Songs or touch an album and
then touch a song from the list.
Songs:
5. Touch a song to start playback.
iTunes Radio : Touch to view
iTunes Radio on the iPhone to get a
list of stations.
1. Touch to display a list of All
Songs on the USB.
Compilations : Touch to view the
Compilations on the USB.
2. To begin playback, touch a
song from the list.
Composers:
1. Touch to view the composers
on the USB.
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16
Audio Players
2. Touch a Composer to view a
list of albums by that
composer.
3. Touch an album or All Songs to
view a list of songs.
4. Touch a song from the list to
begin playback.
Folders:
1. Touch to view the directories
on the USB.
2. Touch a folder to view a list of
all files.
3. Touch a file from the list to
begin playback.
Podcasts : Touch to view the
podcasts on the USB and get a list
of podcast episodes.
Audiobooks:
1. Touch to view the audiobooks
stored on the USB.
2. Touch an audiobook to get a
list of chapters.
3. Touch the chapter from the list
to begin playback.
File System and Naming
File systems supported by the
USB are:
. FAT32
NTFS
HFS+
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radio
displays the file name as the track
name if the song information is not
available.
Supported Apple Devices
To view supported devices, see
my.gmc.com/learn.
Storing and Recalling Media
Favorites
To store media favorites, touch
Browse to display a list of media
types.
Select from one of the following
Browse options to save a favorite:
Playlists : Touch H next to any
playlist to store the playlist as a
favorite. Touch a saved favorite to
recall a favorite playlist. The first
song in the playlist begins to play.
Artists : Touch H next to any artist
to store the artist as a favorite.
Touch a saved favorite to recall a
favorite artist. The first song in the
artist list begins to play.
Songs : Touch H next to any song
to store the song as a favorite.
Touch a saved favorite to recall a
favorite song.
Albums : Touch H next to any
album to store the album as a
favorite. Touch a saved favorite to
recall a favorite album. The first
song in the album list begins to play.
Genres : Touch H next to any
genre to store the genre as a
favorite. Touch a saved favorite to
recall a favorite genre. The first
song of the genre begins to play.
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Audio Players
Podcasts : Touch H next to any
podcast to store the podcast as a
favorite. Touch a saved favorite to
recall a favorite podcast. The
podcast begins to play.
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Audiobooks : Touch H next to
any audiobook to store the
audiobook as a favorite. Touch a
saved favorite to recall a favorite
audiobook. The first chapter in the
audiobook begins to play.
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering
wheel mute control is pressed
again, playback will resume.
If the source is changed while in
mute, playback resumes and audio
will unmute.
Auxiliary Jack
This vehicle has an auxiliary input
jack in the center stack. Possible
auxiliary audio sources include:
. Laptop computer
Audio music player
If an auxiliary device has already
been connected, but a different
source is currently active, touch
More and then touch AUX to make
the source active.
Shuffle and Browse are not
available in the AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device.
See Bluetooth (Overview) 0 44 or
Bluetooth (Pairing and Using the
Phone) 0 45 for help pairing a
device.
17
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no
volume is present, check the
volume setting on both your mobile
device and the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources
list on the left of the display or by
touching More and selecting the
Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair
to connect the device.
2. Once paired, touch Audio from
the Home Page, then touch
Bluetooth from the recent
sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu” under AM-FM Radio 0 10.
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Audio Players
Manage Bluetooth Devices
From the Home Page:
1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete
devices.
When selecting Bluetooth, the radio
may not be able to launch the audio
player on the connected device to
start playing. When the vehicle is
not moving, use the mobile device
to begin playback.
All devices launch audio differently.
When selecting Bluetooth as a
source, the radio may show as
paused on the display. Press play
on the device or touch p on the
display to begin playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not
be part of the MyMedia
source mode.
Some smartphones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see my.gmc.com/learn.
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OnStar System
OnStar System
OnStar 4G LTE
If equipped with OnStar 4G LTE, up
to seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.
Call 1-888-4ONSTAR
(1-888-083-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions.
4G LTE service is available in select
markets. 4G LTE performance is
based on industry averages and
vehicle systems design. Some
services require a data plan.
19
The OnStar App
Advisor Call
If equipped, the infotainment system
has OnStar controls in the
embedded OnStar app on the Home
Page. All OnStar functions that can
be performed with the buttons can
be done using the app. To open the
app, touch the OnStar icon on the
Home Page. Features vary by
region and model.
Selecting Advisor Call is the same
as pressing Q or calling
1-888-466-7827. The X icon in the
upper right corner of the display
does not end the call, but returns to
the previous screen.
Services
The Services tab displays the
default view for the app. Use this
page to launch the available OnStar
services. Touch a service to open its
display. Touch Hands-Free Calling
(HFC) to launch the phone app.
Touch Wi-Fi to launch the
connections manager.
Account
The Account tab displays a
snapshot of the account linked with
the vehicle. If there is no such
account, this tab will show all values
as ——. The # will be active even if
there is no active account.
Turn-by-Turn Directions
With an OnStar subscription to the
Guidance Plan, an OnStar Advisor
can download a destination to the
vehicle or its embedded navigation
system, if equipped. Select
Turn-by-Turn Directions from the
main page of the OnStar app and
follow the display prompts.
A destination transfer from OnStar
will show the detail view of the
destination when it is transferred
from OnStar to the Navigation
application. Touch OK to go back to
the previous menu. An ABS and
Guidance or Navigation Add-On
Plan is required. See
www.onstar.com for a coverage
map. Services vary by model. Map
coverage is available in the United
States, Puerto Rico, and Canada.
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OnStar System
Wi-Fi Hotspot
Touch to display the Settings page,
which shows the configurations for
the vehicle hotspot and allows them
to be changed.
For more information, see
www.onstar.com.
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
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Navigation
Navigation
Using the Navigation
System
Touch Nav on the Home Page or
the Nav icon in the shortcut tray
near the bottom of the infotainment
display to access the navigation
application. The initial view when
navigation opens is the full map
view screen with the top search field
bar open.
While the vehicle is stopped, the
search bar will stay open until
manually closed by touching z.
When the vehicle starts moving, the
search bar will minimize to a search
icon so that the map is maximized
while in an inactive guidance view.
If the vehicle is not signed into a
customized profile, the current
location icon uses a generic symbol.
Once signed into a customized
profile, the current location symbol
will show a customized icon. See
Navigation Symbols 0 24.
While the vehicle is running without
a route, a drive To Home and To
Work pop-up will display on top of
the current location icon. The drive
To Home and To Work icon will
disappear after 15 seconds or tap
the current location icon and click
the drive To Home pop-up to start a
route.
If Home and Work are not set,
touch 8 (Settings) on the map to
access the Map and Navigation
Settings menu. Touch the Set Up
My Places option to display Show
My Places on Map. This option can
be enabled or disabled. If this option
is enabled, enter a Home address.
Below the Home address, enter a
work address or select a place
name if not work and enter address.
Touch Done when finished.
Predictive Navigation
Predictive Navigation is a feature
that will display an Enable
Predictive Navigation prompt the
first time navigation is launched.
Touch to Confirm or Decline.
If enabled, this feature learns the
preferences by remembering where
21
the vehicle has been. It uses the
locations and navigation history to
personalize routes and results. The
feature is disabled by default.
Predictive Navigation will learn
elements such as:
. Home and important address
detection.
. Personalized route.
Smart POI icon display.
Predictive traffic.
Predictive Navigation can also be
enabled or disabled in Settings
0 51.
Navigation Preferences
Touch 8 while in the map view to
display a list of the Map and
Navigation Settings options.
Features displayed in the Map and
Navigation Settings menu can be
selected to adjust navigation
preferences.
To exit out of a list, touch z in the
top right corner to return to the main
map view.
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Navigation
It is advised to set up preferences
before setting a destination.
Additional navigation preferences
that will display are:
. Routing Options
Map Configuration
Set Up My Places
Navigation Voice Control
Map Colors
Alert Preferences
History
About
Routing Options
Touch to access the Route Option
preferences. The choices are:
. Route Type – This feature has
two selections to choose from
when starting navigation: Fastest
or Eco-Friendly.
Avoid on Route – This feature
allows setting preferred ways of
driving along the route by
avoiding special characteristics
such as:
‐ Highways
‐ Unpaved Roads
‐ Ferries
‐ Carpool Lanes
‐ Toll Roads
‐ Tunnels
‐ Country Borders
Map Configurations
Touch to choose between basic
map feature configurations:
3D Landmark (Default is On) :
This setting can be turned On or
Off. When turned on, the system will
display all 3D Landmarks on the
map when zoomed in from level five
and beyond.
3D Building (Default is Off) : This
setting can be turned On or Off.
When turned on, the system will
display all of the possible 3D
building shapes on the map when
zoomed in from level three and
beyond.
3D Terrain (Default is Off) : When
turned on, the system will display
terrain information on the map in
3D view.
Auto-Zoom (Default is On) : When
turned on, the system will
automatically adjust the map zoom
to level two when the vehicle is
approaching a turn. After the turn is
completed, the system automatically
brings the zoom level back to the
originally set level. If the vehicle is
approaching a turn with the next
turn occurring shortly after, the
Auto-Zoom will remain on until both
turns are completed.
Set Up My Places
Touch to manage the Home and
Work settings. Options for Set Up
My Places are:
. Show My Places on Map –
Touch to enable or disable from
showing the estimated time to
Home and Work.
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Navigation
The options can be enabled or
to disabled.
Home – Enter the address
information into the system
for Home.
Work – Enter the address or
keyword information into the
system for Work or any other
frequently used destination.
Navigation Voice Control
Touch Navigation Voice Control to
access the voice control setting
display.
. Navigation Volume
‐ To adjust the volume level,
touch the up and down arrows.
Navigation Voice Prompt Level
during a Call. Options
available are:
‐ Full Prompt (Selected by
default)
‐ Tone Only
‐ None
Map Colors
. Auto – Select Auto to
automatically change modes
based on lighting conditions.
. Day (Light)
Night (Dark)
Clear Search History – Touch
to clear the search history.
Touch to display software
information, such as:
. Terms and Conditions
Privacy Statement
Alert Preferences will allow the
following group of alerts to be set
On or Off mode for both inactive
and active guidance view:
. Congestion Alerts
Navigation Version
Road Safety Alerts
‐ This alerts School Zone and
Traffic Camera Alerts ahead.
History
Touch History to access the History
options. These options are:
. Clear Recent Destinations –
Touch \ to clear the recent
destinations.
About
Alert Preferences
‐ This alert displays congestion
ahead.
23
Maps
The map database is stored on an
SD card that is inserted into an SD
port connected to the Infotainment
system. If an error message for SD
card missing is displayed, the
infotainment system will not have
the map database available for the
navigation app to work.
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Navigation
Navigation Symbols
Following are the most common
symbols that appear on a map
display.
The symbol indicates the current
position and heading direction of the
vehicle on the map.
The current location icon uses a
generic avatar while guidance is
non-active.
or
indicate the current position and
heading direction of the vehicle on
the map.
The destination pin marks the final
destination after a route has been
planned. If touched, the address
bubble along with H will appear.
Touch the left side of the bubble to
go to the details page or touch the
right H (Favorite) within the bubble
to toggle between “Save to
Favorites” or “Remove from
Favorites.” The bubble will time out
if not used. Touch the destination
pin again to hide it.
The waypoint symbol is the same
type of symbol that marks one or
more set waypoints and is indicated
by a number within the pin icon.
Once a profile is created and
guidance is active, an avatar that
can be customized will show to
A waypoint is a stopover destination
point added to the planned route.
An overview of the route displays on
a bar. This bar indicates progress
along the route and any traffic that
is present. Tap the route bar to
zoom out on the map and view the
entire route. Tap the bar again to
return the map view to the previous
view. The duration of the destination
will display if the estimated time of
arrival (ETA) is touched.
The Traffic Indicator displays the trip
showing traffic by color and any
icons showing incidents along the
route. As the route proceeds, the
vehicle icon moves up the display
along the bar visually, indicating
vehicle progression.
Current Location
When the vehicle is parked and not
in a Navigation session, the current
profiled icon is centered on the map
view, highlighting the current
location.
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Navigation
Destination
Touch Nav on the Home Page to
access the map view.
An application on the
smartphone such as myGMC
that can send destinations to the
vehicle.
An application downloaded to
the vehicle such as OnStar
AtYourService that can send
destinations to the navigation
system.
Waypoints
Touch the Search icon from the map
view to access the Search menu.
Receiving Destination Directions
from Different Sources
Destinations can be received or
transferred from different sources
for the system’s navigation apps to
use for route guidance.
Some of these sources are:
. Navigation from search results.
OnStar Advisor destination
download.
An address from the
Contacts list.
25
Arriving at a Waypoint
When approaching a waypoint stop,
the system will display a Destination
Arrival view. When the vehicle
arrives at the destination, if the
vehicle keeps moving, the
navigation view will be kept with the
next waypoint or destination
guidance. A pop-up will appear,
showing Drive to .
Up to five waypoints can be added
to a route. Touch Go to add a POI
as a waypoint or set it as a new
destination to replace the current
destination. Route options are not
available for waypoints.
A pop-up menu displays with the
options to do the following:
z – Return to the previous
screen.
Add to Trip – Add the destination
along the route.
New Destination – Replace the
current destination with the POI
as a new destination.
If the vehicle comes within one mile
of the waypoint and then passes the
waypoint or gets out of the current
route, the system will automatically
reroute back to this waypoint. At the
same time, it will show a Drive to
icon along with the next waypoint
address so the current waypoint can
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Navigation
be skipped and guidance can
resume to the next waypoint or
destination.
on the top right corner so
the system can recalculate
the route.
navigation system provides full
route guidance in the detailed map
areas.
Editing a Waypoint
If there is only one address
in the destinations list, the
system will disable the
move and delete functions.
The system will not allow
the final destination be
deleted.
Zoom Control
When a waypoint is added during
active guidance, the system allows
a waypoint to be deleted or to be
moved into a different order.
To edit a waypoint:
1. Touch the list icon on the upper
right side of the infotainment
display to show the Route List.
2. Touch the Edit option.
3. Touch Destinations to switch to
the destinations display.
. Touch the arrow until it
highlights, then drag to
move the waypoint order up
or down the list.
. Touch the trash icon to
delete the waypoint.
A pop-up will display asking
for confirmation. Once the
request is confirmed, the
system will remove the
address from the
destinations list. Touch z
Map Information
Road network attributes are
contained in the map database for
map information. Attributes include
information such as street names,
street addresses, and turn
restrictions. A detailed area includes
all major highways, service roads,
and residential roads. The detailed
areas include Places of Interest
(POIs) such as restaurants, airports,
banks, hospitals, police stations,
gas stations, tourist attractions, and
historical monuments. The map
database may not include data for
newly constructed areas or map
database corrections that are
completed after production. The
The zoom control display is shown
on the map view. A few ways to
zoom in or out are:
. Touch + or – to zoom in or out
on the map.
. Double tap with one finger to
zoom in or single tap with two
fingers to zoom out on the map.
. Use the index finger and thumb
to zoom out by pinching and
then zoom in by spreading those
two fingers on the map.
Map Gestures and Map Scale
Gestures can be used to easily
control the map. Some of these are:
. Pinch to zoom in or out.
One finger double tap for zoom
in and two finger double tap for
zoom out.
Panning the map.
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Navigation
27
Two finger tilt down for changing
from 2D to 3D and tilting up to
change back.
the Recenter Position icon or the
traffic bar again to return to the
previous view (2D or 3D).
maneuver with the road lane
information under the next turn
maneuver.
Map rotating.
Map Orientation
Junction View
Touch Settings icon on the map to
access map orientation settings.
Map orientation is 3D Heading Up
by default.
When a vehicle is on the highway
and approaching the exit, an image
displays the lane in which the
vehicle must stay to complete the
next maneuver.
See Using the System 0 7 earlier in
this section.
Mute
When under Active Guidance, the
audio prompts while using
navigation can be muted. Touch the
speaker icon on the left side of the
map. A slash will appear on the
speaker to indicate voice guidance
is muted.
Route Guidance View
When a destination is chosen and
navigation session is active, the
navigation system enters into a
Route Guidance View.
When under Active Guidance, the
entire route can be viewed in 2D
North Up by touching the traffic bar.
The map will zoom out and readjust
to display the full route. When in 2D
North Up Route View, the Recenter
Position icon will appear in the
middle of the display. Touch either
Available settings are:
. 3D Heading Up (Default)
2D Heading Up
2D North Up
Quick-Turn View
With each touch on the icon, the
map type changes to the next one.
At the same time, the icon and label
also changes to indicate to the user
of the current map type.
In Heading maps (both 3D and 2D),
if the user increases the zoom level
to level nine and beyond, the
system automatically switches to
the 2D North Up map.
Lane Guidance
Depending on lane information,
when approaching a maneuver, the
map view may show the next
When the vehicle is approaching a
turn with the next following in quick
succession, a quick-turn menu
shows below the primary turn menu.
An audio prompt will announce the
quick turn.
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Navigation
Auto-Zoom
activity indicator while the new route
is recalculated. When the
recalculation is complete, the
activity indicator is replaced with the
new route segments.
When approaching a maneuver, the
map will automatically zoom in to
show both the vehicle icon and the
upcoming maneuver to give a better
view of the maneuver. Once the
maneuver is complete, the system
will zoom back to the previous zoom
level. Touch 8 on the map to
access Map Configuration, then
touch Auto-Zoom. This feature can
be enabled or disabled.
The Route List displays the turns
and instructions from the current
point to the end of the route
guidance.
If the vehicle has been stopped or
turned off during route guidance, the
route guidance will auto-resume.
If there is traffic along a route
segment, a horizontal bar indicator
with incident icons displays.
Route List
Editing Route List
Highway Exit Lists
The Route List can be edited by
choosing Edit, which expands the
list to fill the full display and enters
the Edit Mode. While in Edit Mode,
an unwanted route segment can be
removed from the route by touching
Y next to the segment. A pop-up
confirmation appears to confirm
segment removal.
Touch the menu option next to the
next turn street name to display the
Route List.
When the segment of route has
been removed, that segment and all
segments after are replaced by an
The Exit List is opened by touching
c. This icon displays next to the
current street name near the bottom
of the display. The icon only
appears when on a highway with
defined exits.
While traveling on roads with
designated exits, an Exit List may
be available. The Exit List displays
the exit number, distance to exit
from the current vehicle position,
and convenience stops that may be
available, such as gas stations,
coffee, restaurants, and lodging.
Traffic Information
Traffic Indicator
The Traffic Indicator displays traffic
conditions within the route. The total
traffic information will display a
maximum of 100 km (60 mi) ahead
of the vehicle. The color-coded
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Navigation
traffic bar is based on the traffic
condition, yellow and red. The
vehicle is moving from near the
bottom to the top destination.
A traffic icon will show when there is
traffic.
Next Maneuver Menu
Navigation Next Turn Maneuver
Alert
If the navigation is not open when a
near maneuver prompt is given, it is
shown as an alert. Touch the alert to
go to the main navigation view or
touch z to dismiss the alert.
Repeat Voice Guidance
29
When a Better Route is Available
A better route is an improved ETA to
avoid current traffic congestion or
road closures around the vehicle’s
position.
If a route is found, the system will
automatically reroute the driver to
the better route if Auto Reroute is
set. If Auto Reroute is not set, it will
offer the option take the better
route.
When No Better Route is Available
When in Route Guidance, the Next
Maneuver Turn Arrow, Street Name,
and Maneuver Distance are
displayed in the Next Maneuver
menu at the top of the display
overlaying the map. ETA, Distance
to Destination, and Traffic Indicator
are displayed in a panel pinned to
the right of the display.
This symbol indicates the next
guidance maneuver. Touch it to
repeat the last spoken guidance
instruction.
Adaptive Routing Alert
During active guidance, the system
will continue looking for a better
route than the one that was initially
calculated by the system.
During active guidance, if the
system determines that there is an
incident ahead but there is not a
better route, the system will play a
tone and show a Quick Notice. This
will only show once per incident.
Incident Reports
Incident report icons, along with
traffic flow data, display on the map
during both active and inactive
guidance.
Traffic Info
While in map view, touch the
Settings icon to access Traffic Info.
When turned on, the Traffic Info
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Navigation
feature provides an overview of the
traffic flow using different coded
colors. The following options are
available for rerouting:
. Auto Reroute to Better Route –
The system will automatically
reroute if the system detects
there is a traffic issue ahead.
. Ask Before Rerouting (Default) –
If the system detects there is a
traffic issue ahead, it will display
a pop-up with details about the
issue. The driver can choose to
reroute or cancel the alert.
. Never Check for Better Route –
The system will not check for
any better route until the user
chooses any of the above
options.
Resume Trip
Favorites
The trip can be resumed if it was
canceled by displaying the Resume
Trip pop-up option.
The navigation favorites can have
contacts, addresses, or POIs that
have been saved through the
favorite icon on the Detail map view.
End Route
Touch a convenience icon such as
food or fuel to display a list of only
those POIs near that exit. Not all
POIs will show.
Touch Cancel at the top right corner
to end active guidance and return to
inactive guidance. If active guidance
is canceled before the destination
has been reached, a pop-up option
to Resume Trip will appear.
If the system has determined that
the destination has been reached,
either because the arrival view
displayed or the destination has
been passed, the Resume Trip
option will not appear.
Accessing Favorites
To manage favorites, touch Settings
from the Home Page to access the
Setting main page. Touch the
System tab. Scroll down to
Favorites and touch to access the
Manage Favorites option.
While in the Nav app, touch H next
to the search bar near the top of the
display. After selecting the search
option, touch H to view the saved
favorites.
Saving Favorites
Favorites can be added from a
number of the system’s applications.
While in Detail map view, touch H
Favorite to save content for
navigation as a favorite.
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Navigation
Renaming Navigation Favorites
1. Touch Settings from the Home
Page and then touch the
System tab.
2. Touch Favorites on the
infotainment display to access
the Manage Favorites option.
3. Touch a saved Navigation
favorite to access the edit icon.
Touch the edit icon to rename
the favorite.
4. Touch Save to store the
renamed favorite.
Last Parked Location
The Last Parked Location is the last
location the vehicle engine was
turned off. That location is displayed
in the first row of the Recents list.
Touching the last Parked Location
shows the Address Details view to
either save the address or drive to
it. The Last Parked Location can be
deleted by entering the Edit display.
Once the Last Parked Location is
deleted, it no longer appears in the
Recents list, unless the vehicle is
started at that location again.
Recents
Show POI Icons
Touch G to access a list of recent
destinations.
There are two rows of POI
categories that can be displayed.
These POI categories are stored
under 8 on the map. While in the
Navigation Settings application, up
to eight categories of icons can be
selected.
Recenter Position Icon
Touch the Recenter Position arrow
in the middle of the map view to
reset the map back to the current
location.
31
Smart POI Icons on Map
The smart POI icons such as fuel
stations and parking are
programmed to appear in context to
the situation based on time,
location, driver search behavior,
driving conditions, and vehicle
conditions.
If the vehicle is running low on fuel,
fuel station icons would appear,
showing real-time prices.
Touching an icon on the map opens
the corresponding Detail map view
for the icon that contains:
. Left side: Name and address of
the POI.
. Right side: Car icon + ETE
(Estimated Time of Enroute.)
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32
Navigation
Smart Fuel Station Icons
Avoid on Route
Search
Fuel station prices are shown for
regular unleaded fuel for nearby
stations when the vehicle is low
on fuel.
While in active guidance, touch the
Settings icon on the Home Page to
access the Avoid on Route menu.
Touch the Avoid on Route menu to
view avoidance options for the
active route. Touch on of the
avoidance options to temporarily
avoid the following types of roads
on the current route:
. Highway
Touch Search to open the search
display. It has a search field entry
box, quick category icon shortcuts,
recents icon, favorites icon and key.
Smart Parking Icons
When reaching a densely populated
destination and the system
determines that parking may be
limited, the infotainment system will
attempt to display nearby parking
destinations with pricing information,
if available.
Toll Roads
Unpaved Roads (Default)
Report an Issue Using POI Details
Tunnels
In the POI details page a POI issue
can be reported if the data is not
accurate or something is wrong with
the address. Touch the Report an
Issue option near the bottom of the
display to access the issue
selection page. Touch one of the
predefined issues on the selection
page, then touch Send. The system
will send the information for
analysis.
Ferries
Country Borders
Carpool Lanes (Default)
Touch the Remember This Setting
option to save a selected
configuration for future active
routes. This option can be turned
On or Off. The default is On.
If it is set to On, the system will
save the configuration for future
navigation routes.
Auto Complete
Enter a partial location in the entry
field box on the search display. Auto
complete will attempt to complete
the destination based on what is
being entered. Touch the suggested
item to search.
Search While in Motion with No
Front Seat Passenger Present
The Search display will not allow
changes or input of text through the
keyboard when the vehicle is in
motion. Because of this, a display
showing three rows of icons of the
most commonly used categories is
shown. Touching the search box will
activate speech recognition.
Search While in Motion with
Front-Seat Passenger Present
If the system detects that the front
seat passenger is present with both
driver and passenger seat belts
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Navigation
buckled, touching the search icon
will display an alert message that
allows the passenger to use the
search display as if the vehicle were
stopped.
33
Advisor, Home Directions, Place
Voice Search, or Address Voice
Search.
Lane Guidance
OnStar Connected Navigation
Subscription
OnStar Connected Navigation is a
subscription service that enables
certain capabilities within the
navigation system, such as map
updates, Traffic, Smart Search/
Routing, and Predictive Navigation
capabilities. The system will show
an alert when the subscription is
expiring and will ask to renew
the plan.
Touch OnStar on the Home Page to
access the OnStar menu. Touch the
Turn-by-Turn option while on the
OnStar menu.
Turn-by-Turn Navigation
When available, the system will
show the proper lane(s) that would
be the best position to be in for the
next maneuver.
OnStar System
Cancel a Route
With an OnStar subscription to the
Guidance Plan, an OnStar Advisor
can download a destination to the
vehicle or into the built-in navigation
system.
If a route is in progress using either
the vehicle navigation system or the
OnStar Turn-by-Turn route, and a
new route is requested, the current
route in progress will be canceled.
Touch the Turn-by-Turn Directions
feature to select between Favorites
and Recent Destinations. To find
new locations, touch OnStar
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34
Navigation
Global Positioning
System (GPS)
The position of the vehicle is
determined by using satellite
signals, various vehicle signals, and
map data.
At times, other interference such as
the satellite condition, road
configuration, condition of the
vehicle, and/or other circumstances
can affect the navigation system's
ability to determine the accurate
position of the vehicle.
The GPS shows the current position
of the vehicle using signals sent by
GPS satellites. When the vehicle is
not receiving signals from the
satellites, a symbol appears in the
status bar.
This system might not be available
or interference can occur if any of
the following are true:
. Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel.
. Satellites are being repaired or
improved.
For more information if the GPS is
not functioning properly, see
Problems with Route Guidance 0 35
and If the System Needs Service
0 35.
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due
to one or more of the following
reasons:
. The road system has changed.
The vehicle is traveling at high
speed.
The vehicle changes directions
more than once, or the vehicle is
turning on a turn table in a
parking lot.
The vehicle is entering and/or
exiting a parking lot, garage, or a
lot with a roof.
The GPS signal is not received.
A roof carrier is installed on the
vehicle.
Tire chains have been installed.
The tires are replaced or worn.
The tire pressure for the tires is
incorrect.
The vehicle is driving on slippery
road surfaces such as sand,
gravel, or snow.
The vehicle is traveling on
winding roads or long, straight
roads.
The vehicle is approaching a tall
building or a large vehicle.
This is the first navigation use
after the map data is updated.
The surface streets run parallel
to a freeway.
The 12-volt battery has been
disconnected for several days.
The vehicle has been transferred
by a vehicle carrier or a ferry.
The current position calibration
is set incorrectly.
The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is
stopped and started repeatedly.
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Navigation
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
. The turn was not made on the
road indicated.
. Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
. The route might not be changed
when using automatic rerouting.
. There is no route guidance when
turning at an intersection.
. Plural names of places might be
announced occasionally.
. It could take a long time to
operate automatic rerouting
during high-speed driving.
. Automatic rerouting might
display a route returning to the
set waypoint if heading for a
destination without passing
through a set waypoint.
The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
Some routes might not be
searched.
The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. See Maps 0 23.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a
location that is safe and has a clear
view of the sky and away from large
obstructions.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see Problems with
Route Guidance 0 35.
35
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed.
For questions about the operation of
the navigation system or the update
process, call the GM Nav Disc
Center at 1-877-NAV-DISC
(1-877-628-3472) or see
www.gmnavdisc.com. If updates are
needed, call the GM Nav Disc
Center or order online.
Over-the-Air Vehicle Map
Updates
If equipped, the infotainment system
can receive map updates over the
air. Map updates occur within a
161 km (100-mi) radius around the
home address on file. This
boundary will adjust over time
based on driving patterns. The
vehicle uses a Cloud-connected
service to receive the data and
downloads it to the system’s
onboard SD card, if equipped.
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36
Navigation
A data plan or compatible mobile
device hotspot is required. The SD
card is required for navigation
system function.
When a map update is available, a
prompt will appear on the
infotainment display. Once the
update is accepted, it will download
and run in the background without
interrupting any infotainment
functions. The download will carry
over ignition cycles, stopping and
starting where it left off. The
updates can be set to download
automatically.
See www.gmnavdisc.com for
information on ordering, purchasing,
and installing a new or replacement
SD card.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See Map Data Updates 0 35.
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Voice Recognition
Voice Recognition
Voice recognition allows for
hands-free operation within the
navigation, audio, and mobile
device applications. This feature
can be started by pressing g on the
steering wheel or by touching g on
the infotainment display with the
navigation application.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches, such as a
song or artist to play from a media
device, would be supported by voice
commands. Other tasks, like
adjusting the volume or seeking up
or down, are audio features that are
easily performed by touching one or
two options, and are not supported
by voice commands.
In general there are flexible ways to
speak commands for completing the
tasks.
If your language supports it, try
stating a One-Shot command, such
as “Directions to address .” Do not include
the ZIP code while stating the
address during the command. This
type of destination entry command
is supported in some languages.
Another example of a One-Shot
Destination Entry command is,
“Directions to place of interest at
.” If these commands do not
work, try saying, “Take me to Place
of Interest” or “Find address” and
the system will walk you though by
asking additional questions.
Hybrid Speech Recognition
If equipped, this feature helps
distinguish words by using
Internet-based information along
with the system’s voice recognition
database. This allows you to speak
more naturally when using voice
recognition.
37
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press g on the steering wheel
controls to activate voice
recognition.
2. The audio system mutes and
the system plays a prompt
followed by a beep.
3. Wait until after the beep
completes, then clearly speak
one of the commands
described in this section.
A voice recognition system
prompt can be interrupted while
it is playing by pressing g
again.
For example, if the prompt
seems to be taking too long to
finish, to speak the command
without waiting for the prompt
to complete, press g again and
wait for the beep.
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38
Voice Recognition
Once voice recognition is started,
both the infotainment display and
instrument cluster show the
selections and visual dialog content.
These displays can be turned On or
Off in the Tutorial Mode under
Settings 0 51.
There are three voice prompt modes
supported:
. Informative verbal prompts: This
type of prompt will provide more
information regarding the
supported actions.
. Short prompts: This type of
prompt will provide simple
instructions about what can be
stated.
. Auto informative prompts: This
type of prompt plays during the
first few speech sessions, then
automatically switches to the
short prompt after some
experience has been gained
through using the system.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Infotainment
Displays
While a voice recognition session is
active, there may be corresponding
options showing on the displays.
A selection can be made by
manually selecting the item, or by
speaking the line number for the
item to select. Manual interaction in
the voice recognition session is
permitted. Interaction during a voice
session may be completed entirely
using voice commands while some
manual commands may expedite a
task. If a selection is made using a
manual control, the voice
recognition dialog will progress in
the same way as if the selection
was made using a voice command.
Once the system completes the
task, or the session is terminated,
the voice recognition dialog stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
Touch or say “Cancel” or “Exit”
to terminate the voice
recognition session and show
the display where voice
recognition was initiated.
Press i on the steering wheel
controls to terminate the voice
recognition session and show
the display where voice
recognition was initiated.
Natural Language Commands
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are naturally stated
in sentence form or direct
commands that state the application
and the task.
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Voice Recognition
For best results:
. Listen for the prompt and wait
for the beep before saying a
command or reply.
. Say “Help” or look at the
infotainment display for example
commands.
. Speak the command naturally,
not too fast, not too slow.
. Use direct commands without a
lot of extra words. For example,
“Call  at work,” “Play”
followed by the artist or song
name, or “Tune” followed by the
radio station number.
. Navigation destinations can be
made in a single command
using keywords. A few examples
are: “I want directions to an
address,” “I need to find a place
of interest or (POI),” or “Find
contact.”
The system responds with
requesting more details. After
saying “Place of Interest,” only
major chains are available by
name. Chains are businesses
with at least 20 locations. For
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,” or “Hospitals.”
Navigating to a destination
outside of the current country
takes more than one command.
The first command is to tell the
system where the navigation will
take place, such as an Address,
Intersection, POI, or Contact.
If Address or Intersection is
selected, the second command
is to say, “Change Country.”
Once the system responds, say
the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then “Change
Country.”
Direct commands might be more
clearly understood by the system.
An example of a direct command
would be “Call .”
Examples of these direct commands
are displayed on most of the
screens while a voice session is
active. If “Phone” or “Phone
Commands,” is spoken, the system
39
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call 
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other displays.
Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the
current voice recognition event and
plays the prompt “Please select
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40
Voice Recognition
manually or touch the Back icon on
the infotainment display to try
again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns to the display
where voice recognition was
initiated.
The Back Command
Say “Back” or touch the Back icon
on the infotainment display to go to
the previous display.
If in voice recognition, and “Back” is
spoken all the way back to the
starting display, and then “Back” is
spoken one more time, the voice
recognition session will cancel.
Help
Say “Help” on any voice recognition
display and the help prompt for the
display is played. Additionally, a
pop-up may display a text version of
the help prompt. If available, the text
version of the help prompt will
display on both the infotainment
display and instrument cluster.
Touching g while the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
“Tune to  FM” :
Tune to the radio station whose
frequency is identified in the
command (like “one oh one
point one”).
Voice Recognition for the
Radio
“Tune to  AM
HD” : Tune to the HD Radio station
whose frequency is identified in the
command.
If browsing the audio sources when
voice is touched, the voice
recognition commands for AM, FM,
and SiriusXM (if equipped) are
available.
“Switch to AM” : Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM” : Switch bands to
FM and tune to the last FM radio
station.
“Tune to  FM
HD” : Tune to the HD Radio station
whose frequency is identified in the
command.
“Tune to  FM HD
” : Tune to
the HD Radio station whose
frequency and HD channel are
identified in the command.
“Switch to SXM” : Switch bands to
SiriusXM and tune to the last
SiriusXM channel.
“Tune to SXM ” : Tune to the SiriusXM
radio station whose channel number
is identified in the command.
“Tune to  AM” :
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to SXM ” : Tune to the SiriusXM
radio station whose channel name
is identified in the command.
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Voice Recognition
Voice Recognition for Audio
My Media
The available voice recognition
commands for [browsing] My
Media are:
“Play ” : Play
music from a specific device
identified by name. The device
name is the name displayed on the
display when the device is first
selected as an audio source.
“Play Artist” : Begin a dialog to
enter a specific artist name.
“Play Chapter” : Begin a dialog to
enter a specific name.
“Play Artist ” :
Begin playback of a specific artist.
“Play Chapter ” :
Begin playback of a specific
chapter.
“Play Album” : Begin a dialog to
enter a specific album name.
“Play Album ” :
Begin playback of a specific album.
“Play Song” : Begin a dialog to
enter a specific song name.
“Play Song ” : Begin
playback of a specific song,
if available.
“Play Audiobook” : Begin a dialog
to enter a specific audiobook.
“Play Audiobook ” : Begin playback of a
specific audiobook.
“Play Episode” : Begin a dialog to
enter a specific name.
“Play Genre” : Begin a dialog to
enter a specific genre.
“Play Episode ” : Begin playback of a
specific episode.
“Play Genre ” :
Begin playback of a specific genre.
“Play Podcast” : Begin a dialog to
enter a specific podcast.
“Play Playlist” : Begin a dialog to
enter a specific playlist name.
“Play Podcast ” : Begin playback of a
specific podcast.
“Play Playlist ” :
Begin playback of a specific playlist.
41
“Play Video” : Begin a dialog to
enter a specific name.
“Play Video 

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