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Owner’s Manual
Installation and Operation

Models:
GB4336, GB4336L,
GB4336I, GB4336IL,
GB4942, GB4942L,
GB4942I, GB4942IL
B-Vent Gas Appliance

CAUTION

WARNING

WARNING
If the information in these instructions is not followed exactly, a
fire may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of
this or any other appliance.

HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.

Glass and other surfaces are hot during
operation and cool down.
•
•

• What to do if you smell gas:
- Do not try to light any appliance.
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or
the gas supplier.
Installation and service of this appliance should be performed
by qualified personnel. Hearth & Home Technologies
suggests NFI certified or factory-trained
professionals, or technicians supervised
by an NFI certified professional.

T
O
N RD
O A
D SC
I
D

DO NOT DISCARD THIS MANUAL
• Important operating and • Read, understand and follow • Leave this manual with
party responsible for
maintenance instructions these instructions for safe
installation and operation.
use and operation.
included.

•
•
•

Keep children away.
CAREFULLY SUPERVISE children in same room as
appliance.
Alert children and adults to hazards of high
temperatures.
Do NOT operate with protective barriers removed or
door open.
Keep clothing, furniture, draperies and other
combustibles away.

In the Commonwealth of Massachusetts:
• installation must be performed by a licensed plumber or gas fitter.
• a CO detector shall be installed in the room where the appliance is
installed.
This appliance may be installed as an OEM installation
in manufactured home (USA only) or mobile home and
must be installed in accordance with the manufacturer’s
instructions and the manufactured home construction and
safety standard, Title 24 CFR, Part 3280 or Standard for
Installation in Mobile Homes, CAN/CSA Z240MH.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

1

Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
Congratulations
Congratulations on selecting a Heatilator gas appliance—an
elegant and clean alternative to wood burning appliances.
The Heatilator gas appliance you have selected is designed
to provide the utmost in safety, reliability, and efficiency.
As the owner of a new appliance, you’ll want to read and
carefully follow all of the instructions contained in this owner’s
manual. Pay special attention to all cautions and warnings.

The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heatilator gas appliance will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heatilator family of appliance products!

This owner’s manual should be retained for future reference.
We suggest you keep it with your other important documents
and product manuals.
We recommend that you record the following pertinent
information about your appliance:

Homeowner Reference Information
Model Name:

Date purchased/installed:

Serial Number:

Location on appliance:

Dealership purchased from:

Dealer phone:

Notes:

Listing Label Information/Location
The model information regarding your specific appliance can be found on the rating plate located in the control area of the
appliance.

Gas Type

Hearth & Home Technologies Inc
1915 W. Saunders Street
Mt. Pleasant, IA 52641

Model #

SERIAL
NO. DE SÉRIE

Serial #

XXXXXXXXX

ANSI Standard

MODEL
MODÈLE

XXXXXX

MFG. DATE
DATE DE FAB.

GAS TYPE/TYPE DE GAZ
NATURAL/NATUREL
ALTITUDE
0-2000 2000-4000 FT/PI
MAX INPUT/DÉBIT
XX,XXX XX,XXX BTUH
MIN INPUT/DÉBIT
XX,XXX XX,XXX BTUH
MANIFOLD PRESSURE/PRESSION TUBULAIRE
MAX.
XX IN. W.C./C. D'EAU
MIN.
XX IN. W.C./C. D'EAU
MIN. INLET PRESS.
XX IN. W.C./C. D'EAU
FOR THE PURPOSE OF INPUT ADJUSTMENT
PRESS. MIN. D'ALIMENTATION
ORIFICE SIZE
DIAM. DE L'INJECTEUR
XX/XX DIA. in./mm

PROPANE
0-2000 2000-4000 FT/PI
XX,XXX XX,XXX BTUH
XX,XXX XX,XXX BTUH
XX IN. W.C./C. D'EAU
XX IN. W.C./C. D'EAU
1XX IN. W.C./C. D'EAU

XX/XX DIA. in./mm

LESS THAN/MOINS DE 3 AMPÈRES., 115V., 60 Hz

DO NOT REMOVE OR COVER THIS LABEL.
VENTED GAS FIREPLACE - NOT FOR USE WITH SOLID FUEL.
FOYER À GAZ À ÉVACUATION - NE DOIT PAS ÊTRE UTILISÉ
AVEC UN COMBUSTIBLE SOLIDE.
2

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

XXXX
CERTIFIED
FOR CANADA
CERTIFIÉ POUR LE
CANADA

Orifice
Size

Table of Contents
1 Listing and Code Approvals
A.
B.
C.
D.
E.
F.

4

Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . 4
Glass Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 4
BTU Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . 4
Non-Combustible Materials . . . . . . . . . . . . . . . . . . . . . 4
Combustible Materials . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Getting Started
A.
B.
C.
D.

5

Design and Installation Considerations . . . . . . . . . . . . 5
Negative Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . 7
Inspect the Appliance and Components . . . . . . . . . . . 7

3 Framing and Clearances
A.
B.
C.
D.

8

Select Appliance Location . . . . . . . . . . . . . . . . . . . . . . 8
Construct the Appliance Chase . . . . . . . . . . . . . . . . . . 9
Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Mantel Projections . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4 Termination Locations

12

A. Vent Termination Minimum Clearances . . . . . . . . . . . 12

5 Vent Information and Diagrams

13

A. Vent Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
B. Vent System Configuration . . . . . . . . . . . . . . . . . . . . 13

6 Vent Clearances and Framing

15

A. Pipe Clearances to Combustibles . . . . . . . . . . . . . . . 15
B. Wall Penetration Framing . . . . . . . . . . . . . . . . . . . . . 15
C. Vertical Penetration Framing . . . . . . . . . . . . . . . . . . . 15

7 Appliance Preparation

16

A. Installing Outside Air Kit Damper Assembly . . . . . . . 16
B. Gas and Electrical Connections . . . . . . . . . . . . . . . . 17
C. Securing and Leveling Appliance . . . . . . . . . . . . . . . 17

8 Installing Vent Pipe

18

A. Assemble Vent Sections . . . . . . . . . . . . . . . . . . . . . . 18
B. Attach Vent to Firebox Assembly . . . . . . . . . . . . . . . 18
C. Securing Vent Sections . . . . . . . . . . . . . . . . . . . . . . . 18

9 Gas Information
A.
B.
C.
D.

19

10 Electrical Information
A.
B.
C.
D.
E.

21

Recommendation for Wire . . . . . . . . . . . . . . . . . . . . . 21
Connecting to the Appliance . . . . . . . . . . . . . . . . . . . 21
Intellifire Ignition System Wiring . . . . . . . . . . . . . . . . 21
Standing Pilot Ignition System Wiring . . . . . . . . . . . . 22
Junction Box Installation . . . . . . . . . . . . . . . . . . . . . . 23

11 Finishing

24

A. Mantel Projections . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
B. Facing Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

12 Appliance Setup
A.
B.
C.
D.
E.
F.
G.
H.
I.

13 Operating Instructions
A.
B.
C.
D.
E.
F.

25

Remove the Shipping Materials . . . . . . . . . . . . . . . . 25
Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . 25
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Install the Refractory . . . . . . . . . . . . . . . . . . . . . . . . . 25
Lava Rock, Vermiculite, Rockwool Placement . . . . . 25
Log Removal/Replacement . . . . . . . . . . . . . . . . . . . . 26
Glass Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

28

Before Lighting Appliance . . . . . . . . . . . . . . . . . . . . . 28
Check Appliance Draft . . . . . . . . . . . . . . . . . . . . . . . . 29
High Limit Safety Switch . . . . . . . . . . . . . . . . . . . . . . 29
Lighting the Appliance . . . . . . . . . . . . . . . . . . . . . . . . 30
After the Appliance is Lit . . . . . . . . . . . . . . . . . . . . . . 32
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . 32

14 Troubleshooting

33

A. Standing Pilot Ignition System . . . . . . . . . . . . . . . . . . 33
B. Intellifire Ignition System . . . . . . . . . . . . . . . . . . . . . . 35

15 Maintaining and Servicing the Appliance

37

16 Reference Materials

39

A.
B.
C.
D.
E.

Appliance Dimension Diagram . . . . . . . . . . . . . . . . . 39
Service Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Optional Components . . . . . . . . . . . . . . . . . . . . . . . . 48
Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . 51
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Fuel Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Gas Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
High Altitude Installations . . . . . . . . . . . . . . . . . . . . . 20

Note: An arrow () found in the text signifies change in content.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

3

1

Listing and Code Approvals

A. Appliance Certification
MODELS: GB4336/GB4942 Series
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: B-Vent Gas Appliance
STANDARD: ANSI Z21.50-2000/CSA 2.33-2000, IR41,
P4 and IR55
This product is listed to ANSI standards for “Vented Gas
Fireplaces” and “Gas Fired Appliances for Use at High Altitudes”.
This model (natural gas and propane) can be installed in a
bedroom (in the United States) which has a total volume of
unconfined space appropriate to the particular installation.
Refer to the National Fuel Gas Code ANSI Z223.1/NFPA54
(current edition), The Uniform Mechanical Code - (current edition), and local building officials for the options allowed in obtaining an effective bedroom volume of unconfined space.
This model (natural gas and propane) can be installed in a
bedroom (in Canada) if a thermostat is installed with the appliance. Consult local code authorities.

NOT INTENDED FOR USE AS A PRIMARY HEAT
SOURCE. This appliance is tested and approved as either
supplemental room heat or as a decorative appliance. It
should not be factored as primary heat in residential heating
calculations.

Note: This installation must conform with local codes. In the
absence of local codes you must comply with the National
Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A.
and the CAN/CGA B149 Installation Codes in Canada.

C. BTU Specifications
Geneva

4336 Series

4942 Series

Input Rate (NG)

34,000 BTU/hr. 36,000 BTU/hr.

Input Rate (LP)

34,000 BTU/hr. 36,000 BTU/hr.

Orifice Size (LP)

#52

#51

Orifice Size (NG)

#35

#32

D. High Altitude Installations
U.L. Listed gas appliances are tested and approved without
requiring changes for elevations from 0 to 2000 feet in the
U.S.A. and Canada.
When installing this appliance at an elevation above 2000 ft,
it may be necessary to decrease the input rating by changing the existing burner orifice to a smaller size. Input rate
should be reduced by 4% for each 1000 ft above a 2000 ft
elevation in the U.S.A., or 10% for elevations between 2000
and 4500 ft in Canada. If the heating value of the gas has
been reduced, these rules do not apply. To identify the proper orifice size, check with the local gas utility.
If installing this appliance at an elevation above 4500 ft (in
Canada), check with local authorities.

B. Glass Specifications
Hearth & Home Technologies appliances manufactured with
tempered glass may be installed in hazardous locations such
as bathtub enclosures as defined by the Consumer Product
Safety Commission (CPSC). The tempered glass has been
tested and certified to the requirements of ANSI Z97.1 and
CPSC 16 CFR 1202 (Safety Glazing Certification Council
SGCC# 1595 and 1597. Architectural Testing, Inc. Reports
02-31919.01 and 02-31917.01).
This statement is in compliance with CPSC 16 CFR Section
1201.5 “Certification and labeling requirements” which refers
to 15 U.S. Code (USC) 2063 stating “…Such certificate shall
accompany the product or shall otherwise be furnished to
any distributor or retailer to whom the product is delivered.”
Some local building codes require the use of tempered glass
with permanent marking in such locations. Glass meeting
this requirement is available from the factory. Please contact
your dealer or distributor to order.
Note: Glass doors are not optional in the Commonwealth
of Massachusetts. They are required.
4

WARNING
Do NOT use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.

E. Non-Combustible Materials
Materials that are reported as passing ASTM E 136, Standard Test Method for Behavior of Materials in a Vertical
Tube Furnace at 750° C, shall be considered non-combustible materials.

F. Combustible Materials
Materials made of or surfaced with wood, compressed paper, plant fibers, plastics, or other material that can ignite and
burn, whether flame proofed or not, or whether plastered or
unplastered shall be considered combustible materials.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

2

Getting Started

A. Design and Installation Considerations
Heatilator B-vent gas appliances are designed to operate
with all exhaust gases expelled to the outside of the building,
and combustion air pulled from the room.

CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional,
state and national codes and regulations.
• Consult insurance carrier, local building, fire
officials or authorities having jurisdiction about
restrictions, installation inspection, and permits.
When planning an appliance installation, it’s necessary to
determine the following information before installing:
•
•
•
•
•
•

Where the appliance is to be installed. See Section 3.
The vent system configuration to be used. See Sections
4 and 5.
Gas supply piping. See Section 9.
Electrical wiring. See Sections10
Framing and finishing details. See Sections 3, 6
and 11.
Whether optional accessories—devices such as a fan, wall
switch, or remote control—are desired. See Section 10.

WARNING
Keep appliance dry.
•
•

Mold or rust may cause
odors.
Water may damage controls.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

5

To minimize the effects of negative air pressure, the following must be considered:

B. Negative Pressure

•

WARNING
Asphyxiation Risk
• Negative pressure can cause spillage of
combustion fumes and soot.
• Fire needs to draft properly for safe
operation.

•
•
•

Draft is the pressure difference needed to vent fireplaces
successfully. Considerations for successful draft include:
•
•

•

Preventing negative pressure.
Location of fireplace and chimney.
•

Negative Pressure
Negative pressure results from the imbalance of air available for the fireplace to operate properly. Causes for this
imbalance include:
•
•
•
•
•
•
•

Exhaust fans (kitchen, bath, etc.).
Range hoods.
Combustion air requirements for furnaces, water heaters
and other combustion appliances.
Clothes dryers.
Location of return-air vents to furnace or air
conditioning.
Imbalances of the HVAC air handling system.
Upper level air leaks (recessed lighting, attic hatch
opening, duct leaks).

Location of the fireplace and chimney will affect performance.
As shown in Figure 2.1 the chimney should:
•

Be installed through the warm airspace enclosed by the
building envelope. This helps to produce more draft,
especially during lighting and die-down of the fire.
• Penetrate the highest part of the roof. This minimizes the
effects of wind turbulence.
• Be located away from trees, adjacent structures, uneven
roof lines and other obstructions.
Offsets can restrict draft so their use should be minimized.
Consider the fireplace location relative to floor and ceiling
and attic joists.

Recommended
Location

Location
Not
Recommended

Install the outside air kit. Install the intake on the side of
the house towards prevailing winds during the heating
season.
Ensure adequate outdoor air is supplied for combustion
appliances and exhaust equipment.
Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the fireplace.
Avoid installing the fireplace near doors, walkways or small
isolated spaces.
Recessed lighting should be a “sealed can” design; attic
hatches weather stripped or sealed; attic mounted duct
work and air handler joints and seams taped or sealed.
Basement installations should be avoided due to stack
effect. Stack effect creates negative pressure in lower
levels. Hearth & Home Technologies recommends the
use of direct vent fireplaces in basements.

Recommended
Location

Marginal
Location

Location
Not
Recommended

Windward
Leeward

Multi-level Roofs

Figure 2.1
6

Recommended Chimney Locations
Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

C. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.

Vertical
Termination
Cap

Reciprocating saw
Framing material
Pliers
Hi temp caulking material
Hammer
Gloves
Phillips screwdriver
Framing square
Flat blade screwdriver Electric drill and bits (1/4 in.)
Plumb line
Safety glasses
Level
Manometer
Voltmeter
Tape measure
Non-corrosive leak check solution
1/2 - 3/4 in. length, #6 or #8 Self-drilling screws
One 1/4 in. female connection (for optional fan).

Storm
Collar

Roof
Flashing

Ceiling
Firestop
B-Vent Pipe
Sections

D. Inspect the Appliance and Components

WARNING
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
•
•
•

Do NOT install damaged components.
Do NOT install incomplete components.
Do NOT install substitute components.

Figure 2.2

Typical Vertical Installation

Report damaged parts to dealer.

WARNING

The following B-vent components are needed for installation. See Figure 2.2.
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Appliance
Pipe components
Firestops
Attic insulation shield
Elbows
Strapping
Roof flashing or chase top
Termination cap
Storm Collar
Carefully remove the appliance and components from the
packaging.
The vent system components and trim doors are shipped
in separate packages.
The gas logs may be packaged separately and must be
field installed.
Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
Read all of the instructions before starting the
installation. Follow these instructions carefully
during the installation to ensure maximum safety and
benefit.

Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
•
•
•
•
•

Installation and use of any damaged appliance or
vent system component.
Modification of the appliance or vent system.
Installation other than as instructed by Hearth & Home
Technologies.
Improper positioning of the gas logs or the glass
door.
Installation and/or use of any component part not
approved by Hearth & Home Technologies.

Any such action may cause a fire hazard.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

7

3

Framing and Clearances

Note:
•
•
•

WARNING

Illustrations reflect typical installations and are FOR
DESIGN PURPOSES ONLY.
Illustrations/diagrams are not drawn to scale.
Actual installation may vary due to individual design
preference.

Fire Risk
Provide adequate clearance:
• Around air openings.
• For service access.
Locate appliance away from traffic areas.

A. Select Appliance Location
When selecting a location for your appliance it is important to
consider the required clearances to walls (See Figure 3.1).

1/2 in. (13 mm) min.
appliance
to combustibles

Note : For actual applianc e dimensions refer to
Section 16.

B
C

A
Drywall

48 in.
(1219 mm)
max.

B

Alcove
Installation

A

In addition to these framing dimensions, also reference the
following sections:
• Clearances and Mantel Projections (Sections 3.C. and 3.D.)
• Vent Clearances and Framing (Section 6)

A

C

Model #
4336 Series

4942 Series

Figure 3.1
8

A

B

C

in.

43

51-3/4

24

mm

1092

1314

610

in.

49

56

24

mm

1245

1422

610

Appliance Locations
Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

B. Construct the Appliance Chase
A chase is a vertical boxlike structure built to enclose the gas
appliance and/or its vent system. Vertical vents that run on
the outside of a building may be, but are not required to be,
installed inside a chase.
Construction of the chase may vary with the type of building. These instructions are not substitutes for the requirements of local building codes. Local building codes MUST
be checked.

WARNING
Fire Risk
•
•

Construct chase to all clearance
specifications in manual.
Locate and install appliance to all
clearance specifications in manual.

Chases should be constructed in the manner of all outside
walls of the home to prevent cold air drafting problems. The
chase should not break the outside building envelope in any
manner.
Walls, ceiling, base plate and cantilever floor of the chase
should be insulated. Vapor and air infiltration barriers should
be installed in the chase as per regional codes for the rest of
the home. Additionally, Hearth & Home Technologies recommends that the inside surfaces be sheetrocked and taped for
maximum air tightness.
To further prevent drafts, gas line holes and other openings
should be caulked with high temperature caulk or stuffed
with unfaced insulation. If the appliance is being installed
on a cement slab, we recommend that a layer of plywood
be placed underneath to prevent conducting cold up into the
room.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

9

C. Clearances

WARNING
Fire Risk
Odor Risk
•
1/2 in.
(13 mm)

Install appliance on hard metal or wood
surfaces extending full width and depth
of appliance.
Do NOT install appliance directly on
carpeting, vinyl, tile or any combustible
material other than wood.
Do NOT place furniture or any other
combustible household objects within
36 in. of the appliance front.

•
1/2 in.
(13 mm)

•
Drywall
0 in.
Combustible flooring may be installed
next to the front of the appliance.

30 in.
(762 mm)
to ceiling

Per Vent Manufacturer’s
Specifications

0 in.to level
of standoffs

Combustible Object

B
0 in.
36 in.
(914 mm)

C
A

A
Rough Opening
(Width)

B
Rough Opening
(Height)

in.

43

39-3/4

24

mm

1092

1010

610

in.

49

39-3/4

24

mm

1245

1010

610

Model #
4336 Series

4942 Series

Figure 3.2

10

Clearances to Combustibles

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

C
Rough Opening
(Depth)

D. Mantel Projections

30 in. minimum
to ceiling

Top of
Appliance
Drywall
A

18
17
16
15
13
3 - 12
0-3

B

17-3/4

14

17

Mantel Leg or
Perpendicular Wall

16-1/4
15-1/2
14-3/4

14

A 1 in. (25mm) min.
to perpendicular wall

13-1/4
9-3/8

B 3-1/2 in. (89 mm) min.
from fireplace opening
to perpendicular wall

Measured from top of hood (in inches)



Figure 3.3

48 in.
(1219 mm)
max.

Clearances to Mantels or Other Combustibles Above
Appliance

Figure 3.4

Clearances to Combustible Mantel Legs or Wall Projections (acceptable on both sides of opening)

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11

4

Termination Locations

A. Vent Termination Minimum Clearances

WARNING

Figure 4.1 specifies minimum vent heights for various
pitched roofs.

8 ft
(2.44 mm)

Termination
Cap

Storm Collar
Roof
Flashing

Vertical
wall

Lowest
Discharge
Opening

Gas, Wood or Fuel
Oil Termination

X

8 ft
(2.44 m)

Roof Pitch
is X / 12

Roof Pitch
H (Min.) Ft.
Roof Pitch
H (Min.) Ft.
Flat to 6/12
1.0*
Over 11/12 to 12/12
4.0
Over 6/12 to 7/12
1.25*
Over 12/12 to 14/12
5.0
Over 7/12 to 8/12
1.5*
Over 14/12 to 16/12
6.0
Over 8/12 to 9/12
2.0*
Over 16/12 to 18/12
7.0
Over 9/12 to 10/12
2.5
Over 18/12 to 20/12
7.5
Over 10/12 to 11/12 3.25
Over 20/12 to 21/12
8.0
* 3 ft. minimum in snow regions

12

Failure to keep insulation or other materials
away from vent pipe may cause fire.

12

H (min.) - Minimum height
from roof to lowest
discharge opening.

Figure 4.1

Fire Risk
Explosion Risk
Maintain vent clearance to combustibles as
specified.
• Do not pack air space with insulation or
other materials.

18 in.
(457 mm)

A

(minimum) to
Perpendicular
Wall
(gas only)

Gas
Termination

A

Figure 4.2

Gas Termination
6 in. (152 mm)

Wood & Fuel Oil Termination
20 in. (508 mm)

Multiple Vertical Termination

Minimum Height from Roof to Lowest Discharge Opening

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5

Vent Information and Diagrams

A. Vent Guidelines

CAUTION
ALL vent configuration specifications MUST be
followed.
• This product is tested and listed to appliance and
vent manufacturer’s specifications.
• Appliance performance will suffer if specifications
are not followed.

WARNING
Fire Risk
Asphyxiation Risk
This appliance requires the specified pipe
for operation.
• Incorrect pipe may cause spillage,
condensation and overheating.
These models require the following size B-Vent double wall
vent pipe.
Model
GB4336 Series

GB4942 Series

•

Pipe Size
in.

6

mm

152

in.

6

mm

152

Follow pipe manufacturer’s installation guidelines when
installing the appliance.

B. Vent System Configuration
•
•
•
•
•
•

Rise to Run Ratio: 2:1
Maximum Total Horizontal Run: 20 ft
Minimum Total Vertical Rise: 9 ft
Maximum Total Vertical Rise: 40 ft
Maximum Number of Elbows: Four 45°
Maximum Number of 90° Elbows: Four
A maximum of four 90-degree elbows may be used on
this appliance when used in confunction with the fixed
glass doors listed below:
• DF361B/S
• DF421B/S

WARNING
Fire Risk
Explosion Risk
Asphyxiation Risk
Do NOT connect this gas appliance to a
chimney flue serving a separate solid-fuel
or gas burning appliance.
• Vent this appliance directly outside.
• Use separate vent system for this
appliance.
May impair safe operation of this appliance or
other appliances connected to the flue.

Minimum
clearances are
per vent
manufacturer's
specifications
Metal
plumber's strap
secured to
framing

9 ft (2.74 m) min.
40 ft (12.19 m) max.

Vent supports are per
vent manufacturer's
specifications

Figure 5.1

Vertical Termination Clearances

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13

Vent supports
are per vent
manufacturer’s
specifications.

Maximum
horizontal
20 ft (6.1 m)

Metal
Plumbers'
Strap

Maximum horizontal run is 50% of
vertical. Horizontal run cannot be
more than 20 ft. (6.1 m).

45°
Elbow

Offsets exceeding
45° adapt horizontal
limitations

90°
Elbow

Figure 5.2

Note: Maximum horizontal
distance is 50% of vertical
vent height.

Maximum Horizontal Run

WARNING
Fire Risk
Explosion Risk
Insulation and other combustibles must not
infringe on clearances.
• ALWAYS maintain specified clearances
around venting and firestop systems.
• Install firestops as specified.
Failure to keep insulation or other material
away from vent pipe may cause fire.

14

Note: 90-degree elbows are not allowed without a
fixed glass door. Only 45-degree elbows or less are
allowed. A straight section is not reuqired before the
first elbow.
Figure 5.3

Maximum Horizontal Run

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6

Vent Clearances and Framing

A. Pipe Clearances to Combustibles

B. Wall Penetration Framing

WARNING

Do not pack with insulation
or other materials.

Fire Risk
Explosion Risk
Maintain vent clearance to combustibles as
specified.
• Do not pack air space with insulation or
other materials.
• National building codes recommend
using attic shield to keep loose materials/
insulation from contacting vent.
Failure to keep insulation or other materials
away from vent pipe may cause fire.

Follow vent pipe manufacturer’s instructions for all clearances around pipe.

Use manufacturer's
installation instructions for
framing dimensions

Figure 6.1

Exterior Wall Hole

For a wall penetration consult B-vent pipe manufacturer’s
instructions. Use same dimensional framing materials as
those used in the wall construction.
Note: This appliance MUST terminate vertically.

C. Vertical Penetration Framing
Use B-vent manufacturer’s firestops to provide adequate
clearances.

WARNING
Fire Risk
Keep loose materials or blown insulation
from touching the vent pipe.
• National building codes recommend
using attic shield to keep loose materials/
insulation from contacting vent.
• Hearth & Home Technologies requires
the use of an attic shield.

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15

7

Appliance Preparation
CAUTION

CAUTION
Risk of Smoke Spillage
Outside air inlet must be located to prevent blockage
from:
• Leaves
• Snow/ice
• Other debris
Blockage may cause combustion air starvation.

Sharp Edges
• Wear protective gloves
and safety glasses during
installation.

A. Installing Outside Air Kit Damper Assembly

WARNING
Fire Risk
Asphyxiation Risk
Maintain vent clearance to combustibles as
specified.
• Do not pack air space with insulation or
other materials.
• National building codes recommend
using attic shield to keep loose materials/
insulation from contacting vent.
Failure to keep insulation or other materials
away from vent pipe may cause fire.
This appliance will operate correctly only if adequate ventiation is provided to allow proper draft to the system.
An outside air kit is available as an optional feature with this
appliance. An outside air kit helps to decrease the amount
of room air taken by utilizing outside air for combustion. We
strongly recommend that it be installed.

Figure 7.1

•
•

Note: The outside air kit inlet thimble should be positioned
in a manner that will not allow snow, leaves, etc. to block
the inlet. A 3 ft. (.91 m) minimum height difference must be
maintained from the top of the uppemost chimney section to
the outside combustion air inlet. Reference Section 2.
•
•

The outside air kit can only be installed on the left side of
the appliance.
Refer to the installation instructions provided with the
kit.

•
•

Outside Air Kit Handle Location

Grasp the small black handle located on the side of the
appliance. See Figure 7.1.
Lift handle and pull towards front. Outside air door should
open.
Place handle in slot on bracket so outside air door remains
open.
When through burning appliance, grasp handle and push
outside air door closed.

NO
NO
Outlet blocked by
snow, leaves, etc.

Garage or
combustible
liquids storage

NO
Attic space
NO
Outlet placed
higher than 3 ft
below the
termination cap

WARNING
Fire Risk
Asphyxiation Risk
Do not draw outside combustion air from:
• Wall, floor or ceiling cavity.
• Enclosed space such as an attic or
garage.
• Close proximity to exhaust vents or
chimneys.
Fumes or odor may result.
16

YES
Clear area
outside
house or in
ventilated
crawl space

Figure 7.2

Factory-built
fireplace

Use only duct materials specified
by manufacturer (preferably with
short run or mainly straight duct,
except small dip for cold air trap
which will help prevent flow of cold air).

Outside Combustion Air Placement

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B. Gas and Electrical Connections
Ensure that gas and electrical connections are installed at
this time. Refer to Sections 9 and 10.

C. Securing and Leveling Appliance

WARNING
Fire Risk!

•
•

Prevent contact with sagging, loose
insulation.
Do NOT install against combustible
materials such as exposed insulation,
plastic and insulation backer.

The diagram shows how to properly position, level, and secure the appliance (see Figure 7.3). Nailing tabs are provided to secure the appliance to the framing members.
•
•
•
•
•
•

Place the appliance into position.
Level the appliance from side to side and front to back.
Shim the appliance as necessary. It is acceptable to use
wood shims.
Bend out nailing tabs on each side.
Keep nailing tabs flush with the framing.
Secure the appliance to the framing by using nails or
screws through the nailing tabs.

Nailing Tabs
(both sides)
Figure 7.3

Proper Positioning, Leveling and Securing of an
Appliance

CAUTION
Do NOT notch into the framing around the appliance
spacers.

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17

8

Installing Vent Pipe

A. Assemble Vent Sections

C. Securing Vent Sections

This B-Vent appliance requires 6 in. B-vent double-wall pipe.
Follow the pipe manufacturer’s installation guidelines when
installing the appliance. This will ensure proper operation
and prevent safety hazards.

Secure vent sections with vent supports following B-vent
manufacturer’s instructions.

WARNING
WARNING
Fire Risk
Exhaust Fumes Risk
Impaired Performance of Appliance.
• Assemble pipe sections per B-Vent
manufacturer’s instructions.
• Use support tabs for screws.
• Pipe may separate if not properly
joined.

Fire Risk
Explosion Risk
Asphyxiation Risk
Use vent run supports per vent manufacturer’s
installation instructions.
Connect vent sections per vent manufacturer’s
installation instructions.
• Maintain all clearances to combustibles.
• Maintain specified slope (if required).
Improper support may allow vent to sag or
separate.

B. Attach Vent to Firebox Assembly
Three tabs extend from appliance collar shield. Attach tabs
to first section of B-vent pipe using self-tapping 1/4 in. screws
supplied with appliance. See Figure 8.1.

Three tabs

Figure 8.1

18

Attaching Vent to Firebox

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9

Gas Information

A. Fuel Conversion

C. Gas Connection

Before making gas connections ensure appliance being installed is compatible with the available gas type.
Any natural or propane gas conversions necessary to meet
the appliance and locality needs must be made by a qualified technician using Hearth & Home Technologies specified
and approved parts.

B. Gas Pressure
Proper input pressures are required for optimum appliance
performance. Gas line sizing requirements need to be made
following NFPA51.

Note: Have the gas supply line installed in accordance
with local building codes, if any. If not, follow ANSI
223.1. Installation should be done by a qualified installer
approved and/or licensed as required by the locality. (In
the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fitter.)
Note: A listed (and Commonwealth of Massachusetts
approved) 1/2 in. (13 mm) T-handle manual shut-off valve
and flexible gas connector are connected to the 1/2 in.
(13 mm) control valve inlet.
•

If substituting for these components, please consult
local codes for compliance.

WARNING
Fire Risk
Explosion Risk
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.

Refer to Reference Section 16 for location of gas line access
in appliance.

Note: Gas line may be run from either side of appliance
using one of the knockouts provided. Hole in outer shell
NOT to exceed 2-1/2 in. and should never penetrate the
firebox.

WARNING
Fire Risk
Explosion Risk
Verify inlet pressures.
• High pressure may cause overfire
condition.
• Low pressure may cause explosion.
• Verify minimum pressures when other
household gas appliances are operating.
Install regulator upstream of valve if line
pressure is greater than 1/2 psig.
Pressure requirements for appliance are shown in table below. Minimum pressures must be met when other household
gas appliances are operating.
Pressure

Natural Gas

WARNING
Gas Leak Risk
• Support control when attaching pipe to
prevent bending gas line.
Note: The gap between supply piping and gas access hole
may be caulked with high temperature caulk or stuffed
with non-combustible, unfaced insulation to prevent cold
air infiltration.
•
•

Ensure that gas line does not come in contact with
outer wrap of appliance. Follow local codes.
Incoming gas line should be piped into the valve
compartment and connected to the 1/2 in. connection
on the manual shutoff valve.

Propane

Minimum Inlet Pressure

5.0 in. w.c.

11.0 in. w.c.

Maximum Inlet Pressure

7.0 in. w.c.

14.0 in. w.c.

Manifold Pressure

3.5 in. w.c.

10.0 in. w.c.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

19

•

A small amount of air will be in the gas supply lines.
When first lighting appliance it will take a short time
for air to purge from lines. When purging is complete
the appliance will light and operate normally.

WARNING
Fire Risk
Explosion Risk
• Gas build-up during line purge may
ignite.
• Purge should be performed by qualified
technician.
• Ensure adequate ventilation.
• Ensure there are no ignition sources such
as sparks or open flames.

D. High Altitude Installations
U.L. listed gas appliances are tested and approved without
requiring changes for elevations from 0 to 2000 ft in the USA
and Canada.
When installing this appliance at an elevation above 2000 ft,
it may be necessary to decrease the input rating by changing the existing burner orifice to a smaller size. Input rate
should be reduced by 4% for each 1000 ft above a 2000 ft
elevation in the U.S.A., or 10% for elevations between 2000
and 4500 ft in Canada. If the heating value of the gas has
been reduced, these rules do not apply. To identify the proper orifice size, check with the local gas utility.
If installing this appliance at an elevation above 4500 ft (in
Canada), check with local authorities.

WARNING
CHECK FOR GAS LEAKS

Fire Risk
Explosion Risk
Asphyxiation Risk
• Check all fittings and connections.
• Do not use open flame.
• After the gas line installation is complete,
all connections must be tightened and
checked for leaks with a commercially
available, non-corrosive leak check
solution. Be sure to rinse off all leak check
solution following testing.
Fittings and connections may have loosened
during shipping and handling.

WARNING
Fire Risk
Explosion Risk
Do NOT change the valve settings.
• This valve has been preset at the
factory.
• Changing valve settings may result in fire
hazard or bodily injury.

20

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10

Electrical Information

A. Recommendation for Wire
This appliance requires 110-120 VAC to be wired to the junction box either for use of optional accessories (standing pilot
ignition) or for proper operation of the appliance (Intellifire
ignition). Refer to Figure 10.1 to determine if the appliance
uses an Intellifire ignition system or standing pilot ignition
system.
Open the control access panel to view wiring system and
gas valve. If this appliance has a red or black ignitor button
(as noted in Figure 10.1) this appliance has a standing pilot
ignition system. If there is no red or black ignitor button, this
appliance has an Intellifire ignition system.

•

•
•
•

Follow parameters for locating thermostat (see individual
thermostat instructions) to ensure proper operation of
appliance.
Use low resistance thermostat wire for wiring from ignition
system to the wall switch and thermostat.
Keep wire lengths short as possible by removing any
excess wire length.
Low voltage and 110 VAC voltage cannot be shared within
the same wall box.

C. Intellifire Ignition System Wiring
This appliance requires a 110 VAC supply to the appliance
junction box for operation. A wiring diagram is shown in Figure 10.2.
This appliance is equipped with an Intellifire control valve
which operates on a 3 volt system.
This appliance is supplied with a battery pack and a 3 volt
AC transformer, which requires the installation of the supplied junction box. It is highly recommended that the junction
box be installed at this time to avoid reconstruction.

Figure 10.1 Ignitor Button

Note: This appliance must be elecrtrically wired and
grounded in accordance with local codes or, in the absence
of local codes, with National Electric Code ANSI/NFPA
70-latest edition or the Canadian Electric Code, CSA
C221.1.

B. Connecting to the Appliance

WARNING
Shock Risk
Explosion Risk
Do NOT wire 110V to valve.
Do NOT wire 110V to wall switch
• Incorrect wiring will damage millivolt
values.
• Incorrect wiring will override IPI safety
lockout and may cause explosion.
•
•

This appliance may be used with a wall switch, wall
mounted thermostat and/or a remote control.
If using thermostat use one compatible with a millivolt gas
valve system.

The battery pack requires two D cell batteries (not included).
Batteries cannot be placed in the battery pack while using
the 3 volt AC transformer. Conversely, the transformer must
be unplugged if the battery pack is used.

CAUTION
Battery polarity must be correct or module damage will
occur.

Optional Accessories Requirements
Wiring for optional accessories should be done now to
avoid reconstruction.

CAUTION
Label all wires prior to disconnection when servicing
controls. Wiring errors can cause improper and dangerous
operation. Verify proper operation after servicing.

CAUTION
Shock Risk
• Replace damaged wire with type 105° C
rated wire.
• Wire must have high temperature
insulation.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

21

Battery
Pack

WALL SWITCH

Ignitor
Control
Box

To
Junction
Box

High
Limit
Switch

ORG

Flame
Sensor

Pilot

3V
Adapter

GRN*

BLK

WHT

BLK
RED

WHT BLU

BLK
BRN

ORG

RED
* GRN wire only used with
optional wall switch
WSK-MLT-HTL

GRN
Valve

Figure 10.2 Intellifire Pilot Ignition (IPI) Wiring Diagram

D. Standing Pilot Ignition System Wiring
•

This standing pilot ignition system wiring does not require
a 110 VAC supply to operate. See Figure 10.3 for the
wiring diagram.
It is recommended that a 110 VAC junction box be installed
for use with a fan or remote control. (See Figure 10.3 for
junction box wiring.)

•

HIGH
LIMIT
SWITCH

Optional Accessories Requirements
Wiring for optional accessories should be done now to avoid
reconstruction.

* GRN wire only used with
optional wall switch
WSK-MLT-HTL

PILOT
IGNITOR
FLAME
SENSOR

THERMOPILE

WALL SWITCH

Optional Junction Box Wiring
COPPER
TUBING
BLK

TO
PILOT
ORG
PUSH
BUTTON
IGNITOR

GRN*

TAN

14-2 with
Ground Romex
BLACK

RED

TH
TP
TH/TP

WHT
BLK

BRN

GAS INLET
TO BURNER

WHITE
ROBERTSHAW GAS
VALVE MODEL 7000

PILOT
ADJUSTMENT
CAP

VARIABLE
FLAME
ADJUSTMENT
INLET & OUTLET
PRESSURE
TAPS

Figure 10.3 Standing Pilot Ignition Wiring Diagram
22

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GROUND

E. Junction Box Installation
•
•

•

•

Remove the junction box assembly from the valve
compartment.
If the box is being wired from the OUTSIDE of the
appliance;
- Loosen two screws on the Romex connector, feed the
necessary length of wire through the connector and
tighten the screws.
- Make all necessary wire connections to the receptacle
and assemble the receptacle and cover to the junction
box.
- Attach the junction box assembly to the outside of the
appliance with the two screws provided.
If the box is being wired from the INSIDE of the
appliance;
- Pull the electrical wires from outside the appliance
through this opening into the valve compartment.
- Loosen the two screws on the Romex connector, feed
the necessary length of wire through the connector and
tighten the screws.
- Make all necessary wire connections to the receptacle
and assemble the receptacle and cover to the junction
box.
- Attach the junction box assembly to the inside of the
appliance with the two screws provided.
If the box is not to be wired at the time of appliance
installation, assemble the receptacle and cover to the box
and install on the inside of the appliance.

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23

11

Finishing

A. Mantel Projections

B. Facing Material

Figure 11.1 shows the minimum vertical and corresponding
maximum horizontal dimensions of appliance mantels or
other combustible projections above the top front edge of
the appliance.

WARNING
Fire Risk
Do NOT obstruct air inlets.
Finishing materials must not interfere with:
• Air flow through inlets.
• Access for service.

30 in. minimum
to ceiling

18

High temperature sealant

17
16
15

17-3/4

14
13
3 - 12
0-3

17

16-1/4
15-1/2
14-3/4

These surfaces may
be covered with
noncombustible
material

14
13-1/4
9-3/8

Measured from top of hood (in inches)



These surfaces
may be
covered with
noncombustible
material

Figure 11.1 Clearances to Mantels or other Combustibles above
Appliance.

Figure 11.3 Noncombustible Facing Diagram

Top of
Appliance

WARNING

Drywall
A

B

48 in.
(1219 mm)
max.
Mantel Leg or
Perpendicular Wall

Fire Risk
Finish all edges and fronts to clearances and
specifications listed in manual.
•
•
•

A 1 in. (25mm) min.
to perpendicular wall
B 3-1/2 in. (89 mm) min.
from fireplace opening
to perpendicular wall

•

Black metal appliance front may be covered with noncombustible material only.
Do NOT overlap combustible materials onto appliance
front.
Install combustible materials only up to specified
clearances on top, front and sides.
Seal joints between the finished wall and appliance
top and sides using only a 300° F minimum sealant.

Figure 11.2 Mantel Leg or Wall Projections
(Acceptable on both sides of opening)

24

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12

Appliance Setup

A. Remove the Shipping Materials

Placing the Lava Rock and Vermiculite

Remove shipping materials from inside or underneath the
firebox.

•
•

B. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated inside the firebox or underneath in the control cavity.

•

Place lava rock on top of the lava rock tray in front of and
under the burner. See Figure 12.1.
Sprinkle vermiculite evenly over area covered by lava rock.
See Figure 12.2.
It is not necessary to use entire bag of lava rock or
vermiculite.

C. Accessories
Install approved accessories (refer to Section 16) per instructions included with accessories.

WARNING
Shock Risk
Fire Risk
Use ONLY optional accessories approved
for this appliance.
• Using non-listed accessories voids
warranty.
• Using non-listed accessories may result
in a safety hazard.
• Only Hearth & Home Technologies
approved accessories may be used
safely.

Figure 12.1 Placement of Lava Rock

D. Install the Refractory
Install refractory per instructions included with kit.

E. Lava Rock, Vermiculite, Rockwool Placement

WARNING
Explosion Risk
• Follow rockwool placement instructions
in this manual.
• Do NOT place rockwool directly over
burner ports.
• Replace rockwool material annually.
Improperly placed rockwool interferes with
proper burner operation.

Figure 12.2 Placement of Vermiculite

Placing the Rockwool
•
•
•

Place 1/2 in. pieces of rockwool under front logs and on
bottom hearth log.
Place rockwool the full length of the burner., but not packed
against it. See Figure 12.3.
It is not necessary to use all the rockwool.

Figure 12.3 Placement of Rockwool
Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

25

F. Log Removal/Replacement
Log set should look similar to that in Figure 12.4.

Figure 12.7 Clear Lava Rock

Figure 12.4 Geneva Log Set

•

Remove/open the lava rock tray as shown in Figures 12.5
and 12.6. Clear the lava rock as shown in Figure 12.7.
Remove log/grate assembly from the hearth pan by
removing three screws (one per side, one center back
behind hearth log). See Figures 12.8 and 12.9.
Lift up on log/grate assembly to remove it from appliance
and set aside.
Reverse the order to reinstall the log/grate assembly.

•

•
•

Figure 12.8 Remove Screws from Sides

Figure 12.5 Remove Lava Rock Tray
Figure 12.9 Remove Screw from Back of Assembly

Figure 12.6 Remove Lava Rock Tray

26

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G. Glass Doors

H. Hood

WARNING
Handle glass with care.
• Inspect the gasket to ensure it is
undamaged.
• Inspect the glass for cracks, chips or
scratches.
• Do NOT strike, slam or scratch glass.
• Do NOT operate appliance with glass
assembly removed, cracked, broken or
scratched.
• Replace glass assembly as a complete
assembly.
If you have decided to install optional doors on your appliance, please use them correctly. While operating your appliance, you should either have the doors completely open or
completely closed, but never partially open.
Note: Glass doors are not optional in the Commonwealth
of Massachusetts. They are required.

The hood is shipped on top of the outer shell of the appliance. Remove the hood from its shipping location. Locate
the four hood retaining clips and slide the hood into them.
The hood must be attached or a fire hazard may result. See
Figure 12.10.

Figure 12.10 Installing the Hood

I. Air Shutter Setting
•

Closed position - natural gas

•

Open position - propane

WARNING
Fire Risk
Combustion Fumes Risk
• Appliances equipped with optional glass
doors must be operated with doors fully
open or fully closed.
• Only use glass doors certified for use with
this appliance.
If doors are left partially open, gas and
flames may be drawn out of the appliance
opening.

Figure 12.11 Air Shutter

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27

13

Operating Instructions

A. Before Lighting Appliance
Before lighting this appliance, determine if it has a standing pilot or Intellifire ignition system by opening the control
access panel to view wiring system and gas valve. If this
appliance has a red or black ignitor button (See Figure 10.1)
this appliance has a standing pilot ignition system. If there is
no red or black ignitor button, this appliance has an Intellifire
ignition system.

WARNING
Do NOT use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.

WARNING
CAUTION
If installing Intellifire Ignition battery backup:
• Do not install batteries if the backup mode may
not be used for extended time.
• Batteries may leak.
• Install batteries only when needed for power
outage.
•
•

Before operating this appliance, have a qualified
technician:
•
•
•
•
•
•
•

28

Remove all shipping materials from inside and/or
underneath the firebox.
Review proper placement of logs, rockwool, lava rock and
vermiculite.
Check the wiring.
Check the air shutter adjustment.
Ensure that there are no gas leaks.
Ensure that the glass doors are in the proper position.
Ensure that the flow of combustion and ventilation air is
not obstructed (front grilles and vent caps).

•
•
•

Fire Risk
Burn Risk
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT
Glass and other surfaces are hot during
operation and cool down.
Keep children away.
CAREFULLY SUPERVISE children in same room as
appliance.
Alert children and adults to hazards of high
temperatures.
Do NOT operate with protective barriers open or
removed.
Keep clothing, furniture, draperies and other
combustibles away.

WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer
to the owner’s information manual provided with this
appliance. For assistance or additional information consult
a qualified installer, service agency or the gas supplier.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

B. Check Appliance Draft

C. High Limit Safety Switch

Check draft of appliance to verify proper venting conditions.

A high limit switch has been installed on this appliance. This
switch automatically turns off the appliance if it becomes too
hot. If this happens, do not attempt to operate the appliance
until it has been examined by a qualified service technician.
For the high limit switch location, see Figures 13.2-13.4.

•
•
•
•
•

Close all windows and doors, turn on all exhaust fans in
home.
Appliance is to be completely assembled to normal
operating condition.
Turn on appliance and allow to operate for at least 10
minutes.
Check draft as shown in Figure 13.1. This can be done
using a smoke or flame producing match.
Hold lit match at bottom edge of draft hood opening and
observe flame/smoke per the figure.

Note to Qualified Service Technician:
The intermittent pilot ignition version of the Geneva Series
requires that the limit switch be manually reset if it has shut
the appliance off. This is done by first removing the hood to
expose the high limit switch. See Figure 28. Push the red
button in until you hear a click. The appliance should now
be operable. Replace the hood.

Flame up-Acceptable Flame up-Acceptable

Figure 13.2 Remove the Hood

Flame in-Good

Flame in-Good

Figure 13.4 Limit Switch Location

Flame out-Bad

Flame out-Bad

Without
doors.

With doors
closed.

Figure 13.1 Checking Appliance Draft

Figure 13.5 Resetting the Limit Switch

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

29

D. Lighting the Appliance
Intellifire Ignition

FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING:

A.

B.

If you do not follow these instructions exactly, a
fire or explosion may result causing property
damage, personal injury or loss of life.

This appliance is equipped with an ignition device which
automatically lights the pilot. Do not try to light the pilot
by hand.
BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some
gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.

This appliance must be installed in accordance
with local codes, if any; if not, follow ANSI
Z223.1 or, in Canada, current CAN/CGA-B149.

• If you cannot reach your gas supplier, call the fire
department.
C.

D.

Use only your hand to push in and move the gas control
valve or turn the gas control knob. Never use tools. If the
lever or knob will not move by hand, don't try to repair it,
call a qualified service technician. Force or attempted
repair may result in a fire or explosion.
Do not use this appliance if any part has been under
water. Immediately call a qualified service technician to
inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.

3.
4.

STOP! Read the safety information above on this label.
Turn wall switch to the "OFF" position or thermostat to
the lowest setting.
Turn off all electric power to the appliance.
This appliance is equipped with an ignition device which
automatically lights the pilot. Do NOT try to light the pilot
by hand.

5.

6.

7.

Wait five minutes to clear out any gas. If you then smell gas,
STOP! Follow "B" in the safety information above on this label. If
you don't smell gas, go to the next step.
To turn on the burner, turn on all electric power to this appliance
and turn on the wall switch or set the thermostat to the desired
setting.
If the appliance will not operate, follow the instructions "TO TURN
OFF GAS TO APPLIANCE" and call your service technician or gas
supplier.

TO TURN OFF GAS TO APPLIANCE
1.
2.

Turn off wall switch or set thermostat to lowest setting.
Turn off all electric power to the appliance if service is to
be performed.

3.

4.

This appliance must be properly connected to a
venting system in accordance with the
manufacturer's installation instructions.

WARNING:

Improper installation,
adjustment, alteration, service or maintenance
can cause injury or property damage. Refer to
the owner's information manual provided with
the appliance. For assistance or additional
information consult a qualified installer, service
agency or the gas supplier.

CAUTION:

Hot while in operation. Do not touch.
Keep children, clothing, furniture, gasoline and other liquids
having flammable vapors away.

LIGHTING INSTRUCTIONS
1.
2.

This appliance needs fresh air for safe operation and must
be installed so there are provisions for adequate
combustion and ventilation air.

Push the gas control lever in and move to the "OFF"
position or push the gas control lever to the "OFF"
position. Do not force.
Replace the control access panel.

WARNING RISK OF FIRE
This appliance is intended to burn a specified gas fuel only. Do
not attempt to use with solid wood fuel or another type of fuel.
Do not attempt to modify or use any other type of gas burner
system.

WARNING: Disconnect the electric power before
servicing. If for any reason the original wire supplied with the
appliance must be replaced, it must be replaced with 105° C or its
equivalent.
For use with natural gas or propane. A conversion
kit as supplied by the manufacturer shall be used
to convert this appliance to the alternative fuel.

* Also certified for installation in a bedroom or
a bed-sitting room.
* For U.S. only!

Due to high surface temperatures, keep children, clothing and furniture away.
Keep burner and control compartment clean. See installation and operating instructions accompanying the appliance.

33631D

30

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

NATURAL GAS

7

ON

OFF

8
OF

F

11

Due to high surface termperatures, keep children, clothing and furniture away.
Keep burner and control compartment clean. See installation and operating instructions accompanying the appliance.

29097D

Turn manual gas valve to "CLOSED position. Do not force.
Replace control access panel.

5

ON

3.
4.

5

OT

Turn off wall switch or set thermostat to lowest setting.
Remove control access panel.

TO TURN OFF GAS TO APPLIANCE

4. OPEN

3. CLOSED

PIL

1.
2.

Turn wall switch to the "OFF" position or thermostat to the
lowest setting.
2. Remove control access panel.
3. Turn manual gas valve to CLOSED. Wait five [5] minutes to
clear out any gas. If you then smell gas, STOP! Follow "B" in the
safety information above on this label. If you don't smell gas, go
to next step.
4. Turn gas line to "OPEN".
5. Turn pilot knob clockwise
to "OFF". (Knob may have to be
depressed to pass "PILOT" position.)
6. Locate pilot assembly inside appliance.
7. Locate red ignitor button.
8. Turn pilot knob to "PILOT" and push in.
9. Continue to hold in pilot knob and push the red ignitor button
12-15 times until small blue pilot flame appears.
10. Continue to hold in pilot knob for approximately one minute. Pilot
should remain lit. If pilot goes out, wait 5 minutes and repeat
Steps 3-9.
11. Release and turn knob counterclockwise
to "ON".
12. If appliance will not operate, follow the instructions "TO TURN
OFF GAS TO APPLIANCE" and call your service technician or
gas supplier.
NOTE: To light main burner, turn wall switch to "ON". Do not light by
hand.

1.

LIGHTING
INSTRUCTIONS
Stop! Read the safety information above on this label.

D.

OFF

Use only your hand to push in or turn knob. Never use tools. If
the manual gas valve will not push in or turn by hand, don't try
to repair it; call a qualified service technician. Force or
attempted repair may result in a fire or explosion.
Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and any
gas control which has been under water.

ON

C.

• If you cannot reach your gas supplier, call the fire department.

OT
PIL

B.

VENT

This appliance has a pilot which must be lighted by hand. When
lighting the pilot, follow these instructions exactly.
BEFORE LIGHTING smell all around the appliance area for gas.
Be sure to smell next to the floor because some gas is heavier
than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor's phone.
Follow the gas supplier's instructions.

ON

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06
PILOT

A.

WARNING: If you do not follow these instructions exactly, a fire or
explosion may result causing property damage, personal
injury or loss of life.

FOR YOUR SAFETY READ BEFORE LIGHTING

OFF

NATURAL GAS

* Also certified for installation in a bedroom or a
bed-sitting room.
* For U.S. only!

For use with natural gas or propane. A conversion
kit as supplied by the manufacturer shall be used to
convert this appliance to the alternative fuel.

Disconnect the electric power
before servicing. If for any reason the original wire
supplied with the appliance must be replaced, it must be
replaced with 105° C or its equivalent.

WARNING:

This appliance is intended to burn a specified gas
fuel only. Do not attempt to use with solid wood fuel
or another type of fuel. Do not attempt to modify or
use any other type of gas burner system.

WARNING RISK OF FIRE

Hot while in operation. Do not touch.
Keep children, clothing, furniture, gasoline and other liquids
having flammable vapors away.

CAUTION:

adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to the owner's
information manual provided with the appliance. For
assistance or additional information consult a
qualified installer, service agency or the gas supplier.

WARNING: Improper installation,

This appliance must be properly connected to a
venting system in accordance with the
manufacturer's installation instructions.

This appliance must be installed in accordance with
local codes, if any; if not, follow ANSI Z223.1 or, in
Canada, current CAN/CGA-B149.

This appliance needs fresh air for safe operation
and must be installed so there are provisions for
adequate combustion and ventilation air.

Standing Pilot Ignition

31

E. After the Appliance is Lit

CAUTION

Initial Break-in Procedure
When you light the appliance, you may notice that it produces heat which does have an associated odor or smell. If
you feel this odor is excessive it may require the initial three
to four hour continuous burn on high followed by a second
burn up to 12 hours to fully drive off any odor from paint and
lubricants used in the manufacturing process. Condensation
of the glass is normal.
Note: This appliance should be run three to four hours on
the initial start-up. Turn it off and let it cool completely. Clean
glass doors (if installed). Close the doors (if installed) and
run the appliance for an additional 12 hours. This will help
cure the products used in the paint and logs.
During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate
any odors associated with the appliance’s initial burning.

•
•

•

Prevent accidental appliance operation when not
attended.
Unplug or remove batteries from remote control in
your absence or if appliance will not be used for an
extended period of time.
Property damage possible from elevated
temperatures.

CAUTION
Smoke and odors are released during initial
operation.
• Open windows for air circulation.
• Leave room during initial operation.
• Smoke may set off smoke detectors.
Smoke and odors may be irritating to sensitive
individuals.

WARNING
Fire Risk
High Temperatures
Keep combustible household items away
from appliance.
Do NOT obstruct combustion and ventilation
air.
• Do NOT place combustible items on top
of or in front of appliance.
• Keep furniture, draperies away from
appliance.

WARNING
Fire Risk
Keep combustible materials, gasoline and
other flammable vapors and liquids clear of
appliance.
• Do NOT store flammable materials in the
vicinity of the appliance.
• Do NOT use gasoline, lantern fuel,
kerosene, charcoal lighter fluid or similar
liquids in this appliance.
Combustible materials may ignite.

F. Frequently Asked Questions
Issue

32

Solutions

Condensation on the glass

This is a result of gas combustion and temperature variations. As the appliance warms, this condensation will
disappear.

Blue flames

This is a result of normal operation and the flames will begin to yellow as the appliance is allowed to burn for 20 to
40 minutes.

Odor from appliance

When first operated, this appliance may release an odor for the first several hours. This is caused by the curing of
the paint and the burning off of any oils remaining from manufacturing.

Film on the glass

This is a normal result of the curing process of the paint and logs. Glass should be cleaned within 3 to 4 hours of
initial burning to remove deposits left by oils from the manufacturing process. A non-abrasive cleaner such as gas
fireplace glass cleaner may be necessary. See your dealer.

Metallic noise

Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced
by a furnace or heating duct. This noise does not affect the operation or longevity of the fireplace.

Is it normal to see the pilot
flame burn continually?

In an Intellifire ignition system it is normal to see the pilot flame, but it should turn off when ON/OFF is turned off.
In a standing pilot system the pilot will always stay on.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

14

Troubleshooting

With proper installation, operation and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.

A. Standing Pilot Ignition System
Symptom
1.

2.

After repeated triggering
of the red or black piezo
ignitor button, the spark
ignitor will not light the
pilot.

The pilot will not stay lit
after carefully following
the lighting instructions

Possible Causes

Corrective Actions

A.

Defective ignitor.

Check the spark at the electrode and pilot. If there is no spark and the
electrode wire is properly connected, replace the ignitor.

B.

Defective pilot or
misaligned electrode
(spark at electrode).

Using a match, light the pilot. If the pilot lights, turn off the pilot and trigger
the red piezo ignitor button again. If the pilot lights, an improper gas/air
mixture caused the bad lighting and a longer purge period is recommended.
If the pilot will not light, ensure the gap at the electrode and pilot is 1/8 in. to
have a strong spark. If the gap is OK, replace the pilot.

C.

No gas or low gas
pressure.

Check the remote shut-off valves from the appliance. There is usually a
valve near the gas main. There can be more than one valve between the
appliance and the main.

D.

No LP in tank.

Check the LP (propane) tank. You may be out of fuel.

A.

Defective thermocouple.

Check that the pilot flame impinges on the thermocouple. Clean and/or
adjust the pilot for maximum flame impingement.
Ensure that the thermocouple connection at the gas valve is fully inserted
and tight (hand tighten plus 1/4 turn).
Disconnect the thermocouple from the valve, place one millivolt meter lead
wire on the tip of the thermocouple and the other meter lead wire on the
thermocouple copper lead. Start the pilot and hold the valve knob in. If the
millivolt reading is less than 15mV, replace the thermocouple.

3.

The pilot is burning, there
is no gas burning, the
valve knob is in the ON
position, and the ON/
OFF switch is in the ON
position.

B.

Defective valve.

If the thermocouple is producing more than 15 millivolts, replace faulty valve.

A.

ON/OFF switch or wires
are defective.

Check the ON/OFF switch and wires for proper connections. Place the
jumper wires across the terminals at the switch. If the burner comes on,
replace the defective switch. If the switch is OK, place the jumper wires
across the switch wires at the gas valve. If the burner comes on, the wires
are faulty or connections are bad.

B.

Thermopile may not be
generating sufficient
millivoltage.

If the pilot flame is not close enough physically to the thermopile, adjust the
pilot flame.
Be sure the wire connections from the thermopile at the gas valve terminals
are tight and that the thermopile is fully inserted into the pilot bracket.
Check the thermopile with a millivolt meter. Take the reading at TH-TP&TP
terminals of the gas valve. The meter should read 325 millivolts minimum
while holding the valve knob depressed in the pilot position, with the pilot lit,
and the ON/OFF switch in the OFF position. Replace the faulty thermopile of
the reading is below the specified minimum.
With the pilot in the ON position, disconnect the thermopile leads from
the valve. Take a reading at the thermopile leads. The reading should be
325 millivolts minimum. Replace the thermopile if the reading is below the
minimum.

C.

Defective valve.

Turn the valve knob to the ON position. Place the ON/OFF switch in the ON
position. Check the millivolt meter at the thermopile terminals. The millivolt
meter should read greater than 125mV. If the reading is acceptable, and if
the burner does not come on, replace the gas valve.

D.

Plugged burner orifice.

Check the burner orifice for stoppage. Remove stoppage.

E.

Wall switch or wires are
defective.

Follow the corrective action in Symptom and Possible Cause 1.A. above.
Check the switch and wiring. Replace where defective.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

33

Symptom

Possible Causes

Corrective Actions

4.

Frequent pilot outage
problem.

A.

Pilot flame may be too
high, too low, or blowing
(high), causing pilot safety
to drop out.

Clean and adjust the pilot flame for maximum flame impingement on
thermocouple. Follow lighting instructions carefully.

5.

The pilot and main
burner extinguish while in
operation.

A.

No LP in the tank.

Check the LP (propane) tank. Refill the fuel tank.

B.

Inner vent pipe is leaking
exhaust gases back into
the system.

Check venting system for damage. Replace/repair improperly assembled
pipe sections.

C.

Glass is too loose and
air tight packet leaks in
corners after usage.

Replace glass panel assembly.

D.

Bad thermopile or
thermocouple.

Replace if necessary.

E.

Improper vent cap
installation.

Check for proper installation and freedom from debris or blockage.

A.

Flame impingement.

Adjust the log set so that the flame does not excessively impinge on it.

B.

Improper air shutter
setting.

Adjust the air shutter located on the control panel.

C.

Debris around air shutter.

Inspect the opening at the base of the burner. NO MATERIAL SHOULD BE
PLACED IN THIS OPENING.

A.

Insufficient oxygen being
supplied.

Ensure that the vent cap is installed properly and free of debris.

6.

7.

Glass soots.

Flame burns blue and lifts
off burner.

Ensure that the vent system joints are tight and have no leaks.
Ensure that no debris has been placed at the base of, or in the area of the
air holes in the center of, the base pan beneath the burner.
Ensure that the glass is tightened properly on the appliance, particularly on
top corners.

34

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

B. Intellifire Ignition System
Symptom
1.

2.

3.

The ignitor/module makes
noise, but no spark.

Pilots won’t light, there is
no noise or spark.

Pilot lights but continues
to spark, and main burner
will not ignite. (If the pilot
continues to spark after
the pilot flame has been
lit, flame rectification has
not occurred.)

Possible Causes

Corrective Actions

A.

Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are
connected to the correct terminals on the module and the pilot assembly.
Reversed wires at the module may cause the system to make a sparking
noise, but the spark may not be present at pilot hood.

B.

Loose connections or
electrical shorts in the
wiring.

Verify there are no loose connections or electrical shorts in wiring from
module to pilot assembly. The rod closest to the pilot hood should be ignitor.
Verify connections underneath pilot assembly are tight; also verify the
connections are not grounding out to the metal chassis, pilot burner, pilot
enclosure, mesh screen if present, or any other metal object.

C.

Ignitor gap is too large.

Verify gap of ignitor to pilot hood. The gap should be approximately .17 in. or
1/8 in.

D.

Faulty module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor
wire “I” from module. Place ON/OFF rocker switch or wall switch in ON
position. Hold ground wire about 3/16 in. away from “I” terminal on module. If
there is no spark at “I” terminal, module must be replaced. If there is a spark
at “I” terminal, module is fine. Inspect pilot assembly for shorted sparker wire
or cracked insulator around electrode.

A.

Transformer installed
incorrectly.

Verify that transformer is installed and plugged into module. Check voltage of
transformer under load at space connection on module with ON/OFF switch
in ON position. Acceptable readings of a good transformer are between 3.2
and 2.8 volts AC.

B.

A shorted or loose
connection in wiring
configuration or wiring
harness.

Remove and reinstall the wiring harness that plugs into module. Verify there is
a tight fit. Verify pilot assembly wiring to module. Remove and verify continuity
of each wire in wiring harness.

C.

Improper wall switch
wiring.

Verify wall switch is wired correctly.

D.

Module not grounded.

Verify black ground wire from module wire harness is grounded to metal
chassis of appliance.

E.

Faulty module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor
wire “I” from module. Place ON/OFF rocker switch or wall switch in ON
position. Hold ground wire about 3/16 in. away from “I” terminal on module. If
there is no spark at “I” terminal module must be replaced. If there is a spark at
“I” terminal, module is fine. Inspect pilot assembly for shorted sparker wire or
cracked insulator around electrode.

A.

A shorted or loose
connection in sensor rod.

Verify all connections to wiring diagram in manual. Verify connections
underneath pilot assembly are tight. Verify connections are not grounding out
to metal chassis, pilot burner, pilot enclosure or screen if present, or any other
metal object.

B.

Poor flame rectification or
contaminated sensor rod.

Verify flame is engulfing sensor rod. If the pilot assembly does not have a
ground strap, consider installing one to increase flame rectification. Verify
correct pilot orifice is installed and inlet gas specifications are met. Flame
carries rectification current, not the gas. If flame lifts from pilot hood, the
circuit is broken. A wrong orifice or too high an inlet pressure can cause pilot
flame to lift. The sensor rod may be contaminated. Clean sensor rod with
emery cloth.

C.

Module is not grounded.

Verify that module is securely grounded to metal chassis of appliance. Verify
that the wire harness is firmly connected to module.

D.

Damaged pilot assembly
or dirty sensor rod.

Verify that ceramic insulator around the sensor rod is not cracked, damaged,
or loose. Verify connection from sensor rod to white sensor wire. Clean
sensor rod with emery cloth to remove any contaminants that may have
accumulated on sensor rod. Verify continuity with a multimeter with ohms set
at lowest range.

E.

Faulty module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor
wire “I” from module. Place ON/OFF rocker switch or wall switch in ON
position. Hold ground wire about 3/16 in. away from “I” terminal on module. If
there is no spark at “I” terminal, module must be replaced. If there is a spark
at “I” terminal, module is fine. Inspect pilot assembly for shorted sparker wire
or cracked insulator around electrode.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

35

Symptom
4.

36

Pilot sparks, but pilot will
not light.

Possible Causes

Corrective Actions

A.

Correct gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet pressure
reading is within acceptable limits, inlet pressure must not exceed 14 in. w.c.

B.

Ignitor gap is too large.

Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in.

C.

Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

D.

Module voltage output/
valve/pilot solenoid ohms
readings.

Replace module.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

15

Maintaining and Servicing the Appliance

Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualified
service technician should perform an appliance check-up at the beginning of each heating season.

WARNING
Risk of injury or property damage
Before servicing:
• Turn off gas.
• Turn off electricity to appliance.
• Disable remote control, if one is present.
• Ensure appliance is completely cooled.
After Servicing:
• Replace any screen or barrier that was removed.
• Reseal and reinstall any venting removed for
servicing.

WARNING
Annual inspection by qualified technician
recommended.
Check:
• Condition of doors, surrounds and fronts.
• Condition of glass, glass assembly and glass
seal.
• Obstructions of combustion and ventilation
air.
• Condition of logs.
• Condition of firebox.
• Burner ignition and operation.
• Burner air shutter adjustment.
• Gas connections and fittings.
• Obstructions of termination cap.
Clean:
• Glass.
• Air passageways, grilles, control
compartment.
• Burner, burner ports.
Risk of:
• Fire
• Delayed ignition or explosion
• Exposure to combustion fumes
• Odors

CAUTION
Handle glass assembly with care.
Note: Clean glass after initial 3-4 hours
operation. Longer operation without
cleaning glass may cause a permanent
white film on glass.
When cleaning glass door:
• Avoid striking, scratching or slamming
doors.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on
white film.
• Do NOT clean glass when it is hot.
• Turn off appliance after 3-4 hours of
operation and ALLOW TO COOL.
• Remove and clean glass assembly.
• Replace glass assembly and operate
appliance for an additional 12 hours.
Refer to maintenance instructions.

WARNING
Fire Risk
Explosion Risk

Inspect external vent cap regularly.
• Ensure no debris blocks cap.
• Combustible materials blocking cap may
ignite.
• Restricted air flow affects burner
operation.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

37

Maintenance and Service Tasks:
Inspect
Doors, surrounds and fronts

Gasket seal, glass assembly and glass

Valve compartment and firebox top

Logs

Firebox

Burner ignition and operation

Venting

Remote controls

38

Maintenance Tasks
1.

Assess condition of screen and replace as necessary. Recommend addition of screen if
one is not present.

2.

Inspect for scratches, dents or other damage and repair as necessary.

3.

Verify no obstructions to airflow through the louvers.

4.

Verify proper clearance to combustible household objects is maintained.

1.

Inspect gasket seal and its condition.

2.

Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.

3.

Confirm there is no damage to glass or glass frame. Replace as necessary.

4.

Verify that latches engage properly, clip studs are not stripped, and glass attachment
components are intact and operating properly. Replace as necessary.

5.

Clean glass using a nonabrasive cleaner such as Brasso®. Replace glass assembly if
severely coated with silicate deposits that cannot be removed.

1.

Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these
areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided.

2.

Remove any foreign objects.

3.

Verify unobstructed air circulation.

1.

Inspect for broken, damaged, or missing logs. Replace as necessary.

2.

Verify correct log placement and no flame impingement causing sooting. Correct as
necessary.

1.

Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.

2.

Replace appliance if firebox has been perforated.

1.

Verify burner is properly secured and aligned with pilot or ignitor.

2.

Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if
necessary.

3.

Replace rockwool with new dime-sized and shaped pieces. Do not block ports or obstruct
lighting paths.

4.

Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.

5.

Inspect for lifting or other flame problems.

6.

Verify air shutter is clear of dust and debris.

7.

Inspect orifice for soot, dirt or corrosion.

8.

Verify manifold and inlet pressures. Adjust regulator as required.

9.

Inspect pilot flame strength. Clean or replace orifice as necessary.

10.

Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Clean
with emery cloth or replace as required.

11.

Verify millivolt output. Replace as necessary.

1.

Inspect venting for blockage or obstruction such as birds’ nests, leaves, etc.

2.

Confirm that termination cap remains clear and unobstructed by plants, etc.

3.

Verify that termination cap clearance to subsequent construction (building additions, decks,
fences or sheds) has been maintained.

4.

Inspect for corrosion or separation.

5.

Verify weather stripping sealing and flashing remain intact.

6.

Inspect draft shield to verify it is not bent, damaged or missing.

1.

Verify operation of remote.

2.

Replace batteries in remote transmitters and battery-powered receivers.

3.

Verify batteries have been removed from battery back-up in IPI systems to prevent premature
battery failure or leaking.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

16

Reference Materials

A. Appliance Dimension Diagram
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3.

C
Outside
Air

23-1/8 in.
(587 mm)

10 in.
(254 mm)

13-1/4 in.
(336 mm)

A

39-1/8 in.
(994 mm)

Outside Air

Gas
Access

Electric
Access

39-1/2 in.
(1003 mm)
30 in.
(762mm)

2-3/4 in.
(70 mm)

13-1/4 in.
(337 mm)
B

4-3/8 in.
(111 mm)

7 in.
(178 mm)

Model
GB4336

GB4942

3-1/8 in.
(79 mm)

A

B

C

in.

41 in.

36 in.

24-3/8 in.

mm

1041

914

619

in.

47 in.

42 in.

30-3/8 in.

mm

1194

1067

772

Outside Air

Alternative
Gas Access

11-1/8 in.
(283 mm)

Figure 16.1 Appliance Dimensions

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

39

B. Service Parts List

Service Parts
Exploded Parts Diagram
36 in. Geneva Gas Fireplace

GB4336 SERIES
Beginning Manufacturing Date: 1/19/04
Ending Manufacturing Date: Active

11

9
10
(Grate Assembly)

6
8
7
(Valve Assembly)

40

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

5

GB4336 SERIES

Service Parts

Beginning Manufacturing Date: 1/19/04
Ending Manufacturing Date: Active

Service Parts List
36 in. Geneva Gas Fireplace

#

Description of Part

GB4336

GB4336L

GB4336I

GB4336IL

Qty.

Log/Grate Assembly

4003-072

4003-072

4003-072

4003-072

1

1

Right Log

4003-115

4003-115

4003-115

4003-115

1

2

Left Log

4003-116

4003-116

4003-116

4003-116

1

3

Hearth Log

4003-114

4003-114

4003-114

4003-114

1

Back Log

4003-117

4003-117

4003-117

4003-117

1

30833

30833

30833

30833

1

14333B

14333B

14333B

14333B

1

28746

28746

28746

28746

1

4021-296

4021-296

4021-296

4021-296

2

4003-091

4003-091

4003-091

4003-091

1

26866

26866

26866

26866

1

Fastener Pack

17916B

17916B

17916B

17916B

1

Long Cable Tie

19954A

19954A

19954A

19954A

2

Outside Air Shield

33271

33271

33271

33271

1

Air Kit Installation Instructions

35145

35145

35145

35145

1

Hair Pin Clip

101025

101025

101025

101025

2

Door Track

15425

15425

15425

15425

Door Pivot Clip

31527

31527

31527

31527

2

6

Hood

29575

29575

29575

29575

1

7

Firescreen Assembly

32734

32734

32734

32734

2

Firescreen Ring

11857B

11857B

11857B

11857B

4

Screen Panel

24737

24737

24737

24737

1

4021-150

4021-150

4021-150

4021-150

1

Top Air Deflector

33197

33197

33197

33197

1

Nailing Flange

31190

31190

31190

31190

4

Junction Box Kit

31581

31581

31581

31581

1

Junction Box

21878

21878

21878

21878

1

Romex Connector

32536

32536

32536

32536

1

31636

31636

31636

31636

2

Top Standoff

11864i

11864i

11864i

11864i

4

Geneva Pack

4003-122

4003-122

4003-126

4003-126

1

Outside Air Handle

17333

17333

17333

17333

1

Fastener Pack

35477

35477

35477

35477

1

Installation Instructions

4003-085

4003-085

4003-085

4003-085

1

Gas Operations Manual

71680

71680

71680

71680

1

593-594A

593-594A

1

13961

13961

1

4

Wool, Rock, Vermiculite
Mineral Wool
Vermiculite
Lava Rock (2lb. Bag)
Ember Tray
5

Air Kit

Face Assembly

Screen Handle
8
9
10
11

Gas Access Panel

Battery Pack
Back Baffle

13961

13961

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

41

GB4336 SERIES

Service Parts

Beginning Manufacturing Date: 1/19/04
Ending Manufacturing Date: Active

Service Parts List
36 in. Geneva Gas Fireplace

Standing Pilot Valve Assembly
7

4

9

10

3

8
6

1

5
2

Intermittent Pilot Valve Assembly
7
11
4
3
6

1

5
12
14
13
42

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

GB4336 SERIES

Service Parts

Beginning Manufacturing Date: 1/19/04
Ending Manufacturing Date: Active

Service Parts List
36 in. Geneva Gas Fireplace

#

Description of Part

GB4336

GB4336L

GB4336I

GB4336IL

Valve Assembly

Qty.

4003-103

4003-104

4003-105

4003-106

1

1

Valve

24033

24034

750-500

750-501

1

2

Push Button Ignitor

13416

13416

Cord Clip

14218

14218

14218

14218

1

3

ON/OFF Valve

15697

15697

15697

15697

1

4

Brass Connector - Male - Flex

17069

17069

17069

17069

2

5

Flex Bulkhead

4021-086

4021-086

4021-086

4021-086

1

6

16 in. Stainless Steel Flex Gas Line

17245B

17245B

17245B

17245B

1

Long Cable Tie

19954A

19954A

19954A

19954A

1

23491

23491

23491

23491

1

7

Dust Cap
C-Style Orifice (#35) - NG

582-835

C-Style Orifice (#52) - LP

582-835
582-852

High Limit Switch

33492

33492

8

Pilot Assembly - Flex Tube

25660

25661

9

Pilot

10

Thermocouple

11

Thermopile

12

Ignition Control Module *must order Velcro Strips*

1
582-852

1

24672

1
1

4021-006

1

72956

72956

1

060-512

060-512

1
593-592

593-592

1

17439A,17440A 17439A,17440A 1ea

3V Transformer

593-593A

593-593A

1

Battery Pack

593-594A

593-594A

1

4018-018

4018-018

1

34937

34937

1

Wall Switch Wire Assembly

28602

28602

HIBLK60FM Wire Assembly
HIBLK67FP Wire Assembly
14

24672
4021-005

Velcro Strips
13

1

32347

32347

1

HIBLU60FF

4018-019

4018-019

1

Wire Assembly

593-590A

593-590A

1

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

43

GB4942 SERIES

Service Parts

Beginning Manufacturing Date: 1/19/04
Ending Manufacturing Date: Active

Exploded Parts Diagram
42 in. Geneva Gas Fireplace

12

10
11
8

(Grate Assembly)

6
9
7
(Valve Assembly)

44

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

5

GB4942 SERIES

Service Parts

Beginning Manufacturing Date: 1/19/04
Ending Manufacturing Date: Active

Service Parts List
42 in. Geneva Gas Fireplace

# Description of Part
Log/Grate Assembly

GB4942

GB4942L

GB4942I

GB4942IL

Qty.

4003-073

4003-073

4003-073

4003-073

1

1

Right Log

4003-118

4003-118

4003-118

4003-118

1

2

Left Log

4003-119

4003-119

4003-119

4003-119

1

3

Hearth Log

4003-114

4003-114

4003-114

4003-114

1

4

Back Log

4003-120

4003-120

4003-120

4003-120

1

26866

26866

26866

26866

1

Fastener Pack

17916B

17916B

17916B

17916B

1

Long Cable Tie

19954A

19954A

19954A

19954A

2

Outside Air Shield

33271

33271

33271

33271

1

Air Kit Installation Instructions

35145

35145

35145

35145

1

30833

30833

30833

30833

1

14333B

14333B

14333B

14333B

2

28746

28746

28746

28746

1

4021-296

4021-296

4021-296

4021-296

2

4003-092

4003-092

4003-092

4003-092

1

Hairpin Clip

101025

101025

101025

101025

2

Hood

29576

29576

29576

29576

1

Door Pivot Clip

31527

31527

31527

31527

2

Firescreen Assembly

32734

32734

32734

32734

2

Firescreen Ring

11857B

11857B

11857B

11857B

4

5

Air Kit

Wool, Rock, Vermiculite
Mineral Wool
Vermiculite
Lava Rock (2lb. Bag)
Ember Tray
Face Assembly
6
7

Screen Panel

24737

24737

24737

24737

1

4021-150

4021-150

4021-150

4021-150

1

Top Front

32818

32818

32818

32818

1

Top Air Deflector

33198

33198

33198

33198

1

Screen Handle
8
9

Nailing Flange

31190

31190

31190

31190

4

10

Junction Box Kit

31581

31581

31581

31581

1

Junction Box

21878

21878

21878

21878

1

Romex Connector

32536

32536

32536

32536

1

11

Gas Access Panel

31636

31636

31636

31636

2

12

Top Standoffs

11864i

11864i

11864i

11864i

4

Back Baffle

13961

13961

Geneva Pack

13961

13961

1

4003-127

4003-127

1

Outside Air Handle

17333

17333

17333

17333

1

Fastener Pack

35477

35477

35477

35477

1

4003-085

4003-085

4003-085

4003-085

1

71680

71680

71680

71680

1

593-594A

593-594A

1

Geneva Installation Instructions
Gas Operations Manual
Battery Pack

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

45

GB4942 SERIES

Service Parts
Service Parts List
42 in. Geneva Gas Fireplace

Beginning Manufacturing Date: 1/19/04
Ending Manufacturing Date: Active

Standing Pilot Valve Assembly
7

4

9

10

3

8
6

1

5
2

Intermittent Pilot Valve Assembly
7
11
4
3
6

1

5
12
14
13
46

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

GB4942 SERIES

Service Parts

Beginning Manufacturing Date: 1/19/04
Ending Manufacturing Date: Active

Service Parts List
42 in. Geneva Gas Fireplace

# Description of Part
Valve Assembly

GB4942

GB4942L

GB4942I

GB4942IL

Qty.

4003-103

4003-104

4003-105

4003-106

1

1

Valve

24033

24034

750-500

750-501

1

2

Push Button Ignitor

13416

13416

13416

13416

1

Cord Clip

14218

14218

14218

14218

1

3

ON/OFF Valve

15697

15697

15697

15697

1

4

Brass Connector - Male - Flex

17069

17069

17069

17069

2

5

Flex Bulkhead

4021-086

4021-086

4021-086

4021-086

1

6

16 in. Stainless Steel Flex Gas Line

17245B

17245B

17245B

17245B

1

Long Cable Tie

19954A

19954A

19954A

19954A

1

23491

23491

1

7

Dust Cap

23491

23491

8

Pilot Assembly

25660

25661

1

9

Thermocouple

72956

72956

1

10

Thermopile

060-512

060-512

1

11

Pilot

4021-005

4021-006

1

12

Ignition Control Module *must order Velcro Strips*

593-592

593-592

1

Velcro Strips
13

14

17439A,17440A 17439A,17440A 1ea

3V Transformer

593-593A

593-593A

1

Battery Pack

593-594A

593-594A

1

4018-018

4018-018

1

Wall Switch Wire Assembly

28602

28602

HIBLK67FP Wire Assembly

32347

32347

1

HIBLK60FM Wire Assembly

34937

34937

1

HIBLU60FF Wrie Assembly

4018-019

4018-019

1

Wire Assembly

593-590A

593-590A

1

C-Style Orifice (#32) - NG
C-Style Orifice (#51) - LP

582-832

582-832
582-851

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

1
582-851

1

47

C. Optional Components

*

4 in.

AK14 - Air Kit

ID4 Insulated Duct
4 in. (102 mm)
42 in.
(1067 mm)

RC-SMART-HTL
Remote Control
RCT-MLT-HLT
Multifunctional Remote
RC-BATT-HTL
Battery Operated Remote Control
(Standing Pilot)
SMART-STAT-HTL
Remote control with Thermostat Control
SMART-BATT-HTL
Battery-operated Remote Control
with Thermostat Control

UD4 Uninsulated Duct
4 in. (102 mm)
42 in.
(1067 mm)

DM1036, DM1036B, DM1036S
DM1042, DM1042B, DM1042S
Bifold Doors

HB60G
TB60G
HB80G
TB80G
Traditional Brick Pattern (TB - shown)
Herringbone Pattern (HB)
Refractory

DF361B/S
DF421B/S
Fixed Glass Doors

48

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

DMA1036B
DMA1042B
Arched Door

This page intentionally left blank.

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

49

This page intentionally left blank.

50

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

D. Limited Lifetime Warranty

Gas Appliance (Fireplace)
Limited Lifetime Warranty
HEARTH & HOME TECHNOLOGIES INC. (“HHT”) extends the following warranty for HEATILATOR® gas
appliances installed in the United States of America or Canada (the "Appliance"). Dealers and employees of HHT
have no authority to make any warranty or authorize any remedies in addition to or inconsistent with the terms of
this warranty.
Limited Lifetime Warranty
HHT warrants the Appliance for component failure due to a manufacturing defect of any of the following components: combustion chamber,
burner pan, and logs. The Limited Lifetime Warranty specified above is subject to the conditions, exclusions and limitations listed below, is for
the period the Appliance is owned by the original homeowner only, and is nontransferable.

1 Year Limited Warranty
HHT warrants the Appliance to be free from failure of any of the following components for a period of one year after installation: valve, flexible
gas line connector, glass panel, fan, direct vent chimney components, factory paint, gasket, piezo ignitor, thermopile, thermocouple, junction
box, pilot assembly, shutoff valve, high limit switch, refractory liners, transformer, and control box. If the Heatilator Appliance is found to be
defective in either material or workmanship within one year of the date of original installation, HHT will provide replacement parts at no charge
and pay reasonable labor and freight costs, and is for the period of one year following the date of original installation of the Appliance.

Conditions, Exclusions, & Limitations of Liability
A.

Both the Limited Lifetime and 1 Year Limited Warranties supplied by HHT apply only while the Appliance is in its location of original
installation. HHT’s obligation under this warranty does not extend to damages resulting from (1) installation, operation or maintenance
of the Appliance not in accordance with the Installation Instructions, Operating Instructions, and the Listing Agent Identification Label
furnished with the Appliance; (2) installation which does not comply with local building codes; (3) shipping, improper handling, improper
operation, abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inadequate ventilation or drafting caused by
tight sealing construction of the structure, air handling devices such as exhaust fans or forced air furnaces, or other causes; (5) use of
fuels other than those specified in the Operating Instructions; (6) installation or use of components not supplied with the Appliance or any
other components not expressly authorized and approved by HHT; and/or (7) modification of the Appliance not expressly authorized and
approved by HHT in writing. This warranty is limited to only the component parts manufactured or supplied by HHT.

B.

HHT’s liability under both the Limited Lifetime Warranty and the 1 Year Limited Warranty is limited to the replacement and repair of
defective components or workmanship during the applicable period. HHT may fully discharge all of its obligations under such warranties
by repairing the defective component(s) or at HHT’s discretion, providing replacement parts at no charge and paying reasonable labor
and freight costs.

C.

EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE WARRANTY SPECIFIED
ABOVE.

D.

Some states do not allow exclusions or limitations of incidental or consequential damages, so those limitations may not apply to you.
This warranty gives you specific rights; you may also have other rights which vary from state to state.

How to Obtain Service
To obtain service under this warranty you must:
1.

Send written notice of the claimed condition to Heatilator Technical Service Department, Hearth & Home Technologies, 1915 W.
Saunders Street, Mt. Pleasant, Iowa 52641-1563. You may also register your claim online at www.heatilator.com.

2.

Provide proof of purchase, model number, serial number, and manufacturing date code to HHT.

3.

Provide HHT reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Appliance prior to any
repair or replacement work and before the Appliance or any component of the Appliance has been removed from the place of original
installation.

4.

Obtain HHT’s consent to any warranty work before the work is done.

ADDITIONAL INFORMATION:
If you would like information on current HEATILATOR products or want to locate a dealer in your area, call 1-800-927-6841.
©2003 Heatilator® is a Registered Trademark of Hearth & Home Technologies Inc.
Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06

51

E. Contact Information

Hearth & Home Technologies Inc.
1915 W. Saunders Street
Mt. Pleasant, Iowa 52641
www.heatilator.com
Please contact your Heatilator dealer with any questions or concerns.
For the number of your nearest Heatilator dealer, place call 1-800-927-6841.

- NOTES -

CAUTION
Important operating •
and maintenance
instructions included.

Read, understand •
and follow these
instructions for safe
installation and
operation.

L e a v e
t h i s
manual with party
responsible for use
and operation.

T
O
N RD
O A
D SC
I
D

DO NOT DISCARD THIS MANUAL
•

This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876,
4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983,
5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237,
5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079,
6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940,
6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039,
6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403,
1418504 or other U.S. and foreign patents pending.
52

Heatilator • GB4336/GB4992 • 4003-085 Rev H • 04/06



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