Honeywell W8735B Operators Manual 69 1353 Telephone Access Module

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2015-08-26

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W8735B Telephone
Access Module
OWNER’S GUIDE

Place Bar Code Here
69- 1353

CONTENTS
Using this guide ................................................................................................................................... 3
Features ................................................................................................................................................ 3
Telephone Access Module Description ............................................................................................. 4
Indicators ........................................................................................................................................... 4
Pass Code Reset Button ................................................................................................................... 4
Battery Installation ............................................................................................................................. 5
Operating Your Telephone Access Module ....................................................................................... 8
Calling Your Telephone Access Module........................................................................................ 8
Receiving Dial-Out Alert Messages ............................................................................................... 13
Configuring your telephone Access module ..................................................................................... 14
Entering the Configuration Menu ....................................................................................................... 14
Entering Your Identification (ID) Number....................................................................................... 15
Low Limit Setting ........................................................................................................................... 15
High Limit Setting........................................................................................................................... 16
Ring Setting ................................................................................................................................... 17
Changing Your Pass Code ............................................................................................................ 17
Assigning Zone Names.................................................................................................................. 18
Filter Alert Setting (Enable/Disable)............................................................................................... 19
Dial-out Alert Setting (Enable/Disable) .......................................................................................... 19
Programming Dial-Out Telephone Number Settings ..................................................................... 20
Power Outage Setting ................................................................................................................... 22
To Change the Power Outage Setting........................................................................................... 23
Troubleshooting ................................................................................................................................... 24
Warranty ................................................................................................................................................ 25
Customer Assistance ........................................................................................................................... 26

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2

USING THIS GUIDE

FEATURES

The W8735B Telephone Access Module is a multifunctional product. This means that it can be used in
many different applications such as single- or multi-zone
applications, conventional furnaces and heat pump
equipment.

Use the Telephone Access Module to:
• Check the temperature in your home remotely
using the telephone.
• Adjust your temperature setting remotely using
the telephone.
• Change your system from heat to cool remotely
using the telephone.
• Monitor the temperature in your home, and if the
temperature gets too hot or too cold, receive a
voice message remotely using the telephone.
• Check the outdoor temperature and Indoor
humidity remotely using the telephone (if
available).
• Monitor the performance of your heating and
cooling system and receive a remote message
(when an optional discharge temperature sensor
is installed).
• Receive a message remotely when your furnace
filter needs replacing or your electronic air
cleaner cells need cleaning.
• Receive notice when a detection is made from an
optional auxiliary sensor that detects situations
in your home such as water leakage, freezing
temperature, and open doors or windows.
• Receive a dialed alert if your power is interrupted
for an extended period of time.
• Name each zone from a prerecorded list when
used with the Honeywell Networked Zoning
System.

Use the following symbols to help you identify the
features that apply to your system:
Triple layer of thermostats with
the word, zoning, below. These
features are available when used
with the optional Honeywell
Networked Zoning System.

ZONING

HEAT PUMP

60

70 80

90

90

60

70 80

Compressor with the word, heat
pump, below.These features are
available when used with a multistage heat pump.
Tip symbol. Look for helpful tips
throughout the guide when you
see this symbol.

3

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TELEPHONE ACCESS MODULE
DESCRIPTION

IMPORTANT:
If the battery indicator is on continuously or
indicates a steady flash, replace the battery
immediately (see Battery Installation section).

Indicators
60

70 80

•

90

90

60

70 80

The three light emitting diode (LED) indicators, see Fig.
1, on the front panel illuminate to provide information
about the battery, auxiliary input, and phone line status:

Replace the battery annually and/or
before leaving for an extended period
of time.

auxiliary input – If an auxiliary sensor is
connected and has tripped, the auxiliary input
LED illuminates.

IMPORTANT:
Determine the cause of the sensor trip and
resolve immediately.
battery
auxiliary inp
ut

•

STATUS LEDs
BATTERY
AUXILIARY INPUT
ON LINE

on line
momenta
ry flash
- ok
steady
flash - rep
lace
on con
tinuous
ly - rep
lace

Pass Code Reset Button
If you have forgotten your Pass Code, use the reset
button to reset the Pass Code to the original factory
setting of 1 2 3 4.

M14812

Fig. 1. Status LED indicators.
•

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on line – When the Telephone Access Module
answers the phone line or is in the process of
dialing out an alert message, the on line LED
illuminates.

battery – When the battery is good, the LED
flashes momentarily once every ten seconds.
When the battery is weak, it flashes with a
steady pulse; when the battery is dead (or not
installed), the battery LED is on continuously.

4

To reset the Pass Code, Fig. 4, to the factory setting,
press and hold the reset button for five seconds. After
five seconds, all three LEDs flash once.

Battery Installation
The Telephone Access Module requires a 9-volt alkaline
battery (not included) to provide the power to dial an
alert indicating an extended power interruption. (See
Power Outage Setting discussion in Configuring Your
Telephone Access Module section.)

CAUTION
Dead or Missing Battery Hazard.
Can prevent Telephone Access Module from
dialing power outage alert.
Check battery annually or before leaving for
extended absence.
To install or replace the battery:
1. Remove the front cover latch pin (Fig. 2).
2. Grasp the top of the front cover and swing it down
(Fig. 3).
3. Connect the battery leads to the battery (Fig. 4).
4. Insert the battery in the slot.
5. Close the cover.
6. Re-insert the front cover latch pin.

battery
auxiliary inp
ut

on line
momentary flas
h - ok
steady flash on continuous replace
ly - replace

M14813

Fig. 2. Removing front cover latch pin.

5

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FRONT COVER TABS
GRASP TABS AND
SWING COVER DOWN

battery
auxiliary inp
ut

on line
momentary flas
h - ok
steady flash on continuous replace
ly - replace

M14801

Fig. 3. Removing front cover.

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6

COMMUNICATION LED
PASS CODE
RESET BUTTON
STATUS LEDs

SWING UP
TO LATCH

BATTERY

COVER
HOOK IN BOTTOM

M14770

Fig. 4. Replacing front cover.
7

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Operating Your Telephone Access Module
When installing your Telephone Access Module, your
installer used the telephone hookup connection practice
described in the CAUTION. Do not alter your telephone
hookups without first consulting your installer.

CAUTION
Incorrect Telephone Line Hookup Hazard.
Inability to call out can result in personal
injury or property damage.
Improper installation can result in blocked
phone lines and inability to make 911 and
other emergency-reporting phone calls.
Always connect the Telephone Access Module
first in line. When a monitored security system
is installed, connect the Telephone Access
Module second in line.
Observing this practice ensures that
theTelephone Access Module drops off the line
to allow priority to the house telephone.

You will be asked to enter a four-digit Pass Code. The
default Pass Code is 1 2 3 4. You can change this Pass
Code any time by entering the Configuration Menu. See
Configuring Your Telephone Access Module section for
complete instructions.

60

70 80

90

90

60

70 80

If the pass code is not entered
within six seconds after the
Telephone Access Module
answers the telephone and
begins transmitting data, hang up
and call again after 30 seconds.
The transmission of data is for
future applications. Be sure to
send in the Registration Card to
receive notice of future updates.

ALERT MESSAGES
You will hear this message, “A (alert message) is active.”

Calling Your Telephone Access Module
Carefully review the User and Configuration Menus
before operating your Telephone Access Module.

IMPORTANT:
The Telephone Access Module is designed to
provide remote access to your thermostat settings and information. To access this information or make changes, you must connect with
the Telephone Access Module from an outside line. If you want to access the Telephone
Access Module locally, you need to use a second phone line or call from a cellular telephone.
69-1353

PASS CODE
You will be asked to respond to the query, “Enter your
Pass Code followed by the # key.”

8

The Telephone Access Module indicates an active alert
message immediately after you enter your Pass Code.
See Table 1 for a list of the alert messages and
corresponding causes. For additional information, see
Configuring Your Telephone Access Module section.

CONFIGURATION MENU
Enter:

USER MENU
Enter your Passcode

1

To Change ID

2

To Change Low Limit Setting

Room Temperature

3

To Change High Limit Setting

System Mode

4

To Change Ring Setting

5

To Change Passcode

6

To Name Zones

7

To Change Filter Change
Alert (Enable/Disable)
To Change Dial-Out Alert

Listen for:
Active Alert Message (If any)
Press 1 to Acknowledge the Active Alert

(Heat, Cool, Off, Auto)

Temperature Setting
Enter:

1
2

To Change the Heat Setting
(System Mode must be Heat or Auto)

3

To Change the System Mode

4

To Hear Another Zone

5

To Hear the Outdoor
Temperature (when installed)

6

To Hear the Indoor Humidity

99

*

8

To Change the Cool Setting
(System Mode must be Cool or Auto)

9
10

(if Zoning is installed)

(if Zoning is installed)

(Enable/Disable)

To Change
Telephone Numbers
To Change
Power Outage Setting
M17724

(if available)

To Enter the
Configuration Menu
To Exit
M17723

9

69-1353

Table 1. Alert Messages.
Alert Message

Possible Cause

High Temperature

The room temperature exceeded the high-limit temperature setting.

Low Temperature

The room temperature exceeded the low-limit temperature setting.

Heat Pump

A heat pump compressor fault occurred.

Heating System

The system heat output is below the acceptable performance; possible heating
system failure.

Cooling System

The system cool output is below the acceptable performance; possible cooling
system failure.

Auxiliary Input

The auxiliary sensor connected to the auxiliary input terminals tripped.

Filter Change

The thermostat is indicating that a filter change is required for the heating/cooling
system.

Power Outage

A power outage exceeded the maximum allowable time.

The Telephone Access Module continues through the
menu after the alerts are announced.
70 80

60

When you acknowledge the alert message, you are
clearing the dial-in alert message and also clearing the
dial-out alert.
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10

90

60

After the alert message is announced, the Telephone
Access Module prompts you to acknowledge the alert
message by pressing 1. If there is more than one active
alert message, the Telephone Access Module indicates
the next message, and continues until all alerts are
announced.

IMPORTANT:
After receiving an alert, it is important to take
appropriate action immediately. See Receiving Dial-Out Messages section for more information on dial-out alerts.

70 80

90

ACKNOWLEDGING ALERT MESSAGES
You will hear, “To acknowledge the alert message, press
1.”

To exit, press the * key at any
time.

ROOM TEMPERATURE
You will hear, “The room temperature is (__degrees).” or
“The zone (1-9) temperature is
(__ degrees).”
ZONING

or if you have named the zones:

ZONING

“The zone name (for example,
Great Room) heat (cool) setting is
(__ degrees).”

Or if you have named the zones:
“The zone name (for example,
Great Room) temperature is (___
degrees).”

The Telephone Access Module receives the thermostat
room temperature and provides that information when
you call in.

ZONING

“The zone 1 (1-9) setting is (__
degrees).”

The thermostat always provides
the room temperature of the last
zone queried. You can hear each
thermostat room temperature by
changing zones. See Changing to
Hear Another Zone section.

CHANGING THE TEMPERATURE SETTING
You will hear, “The heat (cool) setting is (__degrees).” or
“The (emergency) heat setting is
(__degrees).”

The Telephone Access Module announces the system
mode, then announces the current temperature setting,
and then prompts you to change the temperature
setting:
“The system mode is (heat, cool, off, auto, emergency
heat.”
• If the thermostat is set to the heat mode, you
will hear: “To change the heat setting, press
1.”
• If the thermostat is set to the cool mode, you
will hear: “To change the cool setting, press
2.”
• If the thermostat is set to the auto mode, you
will hear: “To change the heat setting, press 1;
to change the cool setting, press 2.”
•If the thermostat is set to the
emergency heat mode, you will
hear: “To change the emergency
heat setting, press 1.”
HEAT PUMP

HEAT PUMP

11

90

60

•

90

60

70 80

70 80

The thermostat must be in a
mode other than off to change
the heat or cool settings.

If the thermostat is set to the off mode, you will
hear, “To change the system mode, press 3.”

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“Enter the heat setting followed by the # key,” or “Enter
the cool setting followed by the # key.

12

90

60

60

70 80

90

60

60

The Telephone Access Module changes the system
mode to the next available setting (Heat/Off/Cool/Auto).
The Telephone Access Module then announces the new
system mode setting. You will hear, “The system mode
is ____(heat, off, cool, auto, emergency heat).

70 80
90

90

If the temperature you enter is
outside of the thermostat
temperature range, the Telephone
Access Module announces you
have entered an invalid setting
and prompts you to enter a new
setting.

CHANGING THE SYSTEM MODE
You will hear, “To change the system mode, press 3.”

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60

The Telephone Access Module prompts you to press 4
to hear another zone. All active zones are announced in
order; for example, “For Zone 1, press one.” They are
also announced by name if the zone was assigned a
name; for example, “For the Great Room zone, press
one,” and so forth, until all active zones are listed.

For example, 7+2+# sets the temperature to
72° F (22°C).

70 80

90

ZONING

Enter a temperature using the telephone keypad
followed by the # sign.

70 80

70 80

The Telephone Access Module
will advance only to available
system mode settings. For
example, if your thermostat is set
for a heat only system, your
choices are Heat or Off.

CHANGING TO HEAR ANOTHER ZONE
You will hear, “To hear another
zone, press 4.”

The Telephone Access module prompts you to enter a
new temperature setting; you will hear:

NOTE:

60

ZONING

70 80
90

The Telephone Access Module
announces the temperature
setting per zone. For example, “To
change the zone 1 (1-9) heat
setting, press 1“ or “To change the
(Great Room), heat setting, press
1.”

It is not necessary to listen to the
entire list of zones before making
your selection. Press a valid zone
number at any time, even if it was
not yet announced in the menu.

OUTDOOR TEMPERATURE
You will hear, “To hear the outdoor temperature, press
5.”
If an outdoor temperature sensor is installed, the
Telephone Access Module announces the outdoor
temperature; for example, “The outdoor temperature is
(__degrees).” After indicating the outdoor temperature,
the Telephone Access Module returns to the beginning
of the menu.

INDOOR HUMIDITY
You will hear, “To hear the indoor humidity, press 6.”

You will hear,”Hello, this is a Honeywell alert message
from (your ID here). A (alert message) was observed”.

•

The Telephone Access Module dials the telephone
numbers from the Telephone Number Setting Menu; see
Dial-out Telephone Number Settings description in
Configuring Your Telephone Access Module section for
further information on entering phone numbers. See
Table 1 for the alerts that activate a dial-out procedure.
ACKNOWLEDGING DIAL-OUT ALERT MESSAGES
If you (or your designate) receive a dial-out alert
message, you can choose to acknowledge the message
and take immediate and appropriate action.
You will hear, “To acknowledge the alert message, press
1.”

•

NOTE:

70 80

90

60

•

Receiving Dial-Out Alert Messages

90

60

70 80

If your thermostat or system has the capability to sense
the indoor humidity, the Telephone Access Module
announces the indoor humidity; for example, “The
indoor humidity is (__ percent).” After indicating the
indoor humidity, the Telephone Access Module returns
to the beginning of the menu.

If you press the * key to exit and
the Telephone Access does not
announce “Goodbye,” there is
another alert present. Stay on the
line. If you hang up before
acknowledging the alerts, the
Telephone Access Module
repeats the dial-out procedure.

If an acknowledgement is not received, the
Telephone Access Module continues calling
every 30 minutes until an acknowledgement is
received.
If the Telephone Access Module left a
message on an answering machine or voice
mail, call into the Telephone Access Module to
acknowledge the alert and cancel the dial-out
alerts.
If telephone number setting #3 is programmed, the designate for that number must also
acknowledge the alert separately with the
special code to clear the alert.
The special code is the last five digits of the
telephone number programmed in telephone
number setting three; see Programming DialOut Telephone Number section.

CAUTION

“To repeat the alert message, press 2.”

Property Loss Hazard.
Prepare to act promptly; time may be
critical.
Do not assume your designate received and
acted on the active alert.

“To exit, press the * key.”

13

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CONFIGURING YOUR TELEPHONE
ACCESS MODULE

4.
5.

IMPORTANT:
The Telephone Access Module is designed to
allow remote access to your thermostat settings and information. To access this information or make changes, you must connect with
the Telephone Access Module from an outside line. If you want to access the Telephone
Access Module locally, you must use a second telephone line or a cellular telephone.

Entering the Configuration Menu
IMPORTANT
Your installer may have configured your Telephone Access Module. Before changing the
configuration, discuss the changes with your
installer.
To enter the Configration Menu:
1. Call the Telephone Access Module.
2. Enter your Pass Code.
3. Listen for any active alerts.

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14

6.

Press 99 anytime after the room temperature is
announced.
You will hear, “This is the Configuration Menu;
enter the Configuration Number followed by the #
key.”
See Table 2 for configuration numbers.
Table 2. Configuration Numbers.

Configuration
Number

Description

1

Entering Your Identification (ID)
Number

2

Low Limit Setting

3

High Limit Setting

4

Ring Setting

5

Changing Your Pass Code

6

Assigning Zone Names (if zoning
is installed)

7

Filter Change Setting

8

Alert Dial-out Setting

9

Telephone Numbers Setting

10

Power Outage Setting

11

For Installer Use Only

Entering Your Identification (ID) Number

CAUTION

If your ID is programmed, and is correct, press the * key
to return to the Configuration Menu.
You will hear, “To change the ID number, press 1.”“Enter
the ID followed by the # key.”
1.
2.

Enter an ID number with less than 25 digits, followed by the # key. You will hear, “Your ID is
(your ID number).”
If this is the ID you want programmed, press the *
key to return to the Configuration Menu.

The Low Limit setting is used to activate an alert when
the displayed temperature on the thermostat is lower
than the value you set. The setting range for the Low
Limit Setting is 40oF (4°C) to 65oF (18°C) in 1oF (1°C)
increments. The factory default setting is 50oF (10°C).

70 80

60

Low Limit Setting

Property Loss Hazard.
Do not rely only on the Telephone Access
Module to identify potential problems in
your home (like detecting low room
temperatures that can freeze water pipes).
Have someone periodically check your home
while you are away.

90

If the ID is not entered correctly, you will hear, “Invalid
ID.” Follow the menu and these instructions and enter a
new ID.

CAUTION

60

After you enter Configuration Number 1, if your ID is not
yet programmed, you hear, “The ID is not programmed.”

Property Loss Hazard.
Do not assume your designate received and
acted on the active alert.
Prepare to act promptly; time may be critical.

70 80

90

Use your home telephone number as your ID number.
The ID is announced when a dial-out alert message is
sent.

Set the Low Limit setting a few
degrees below the setting on your
thermostat. This way you can be
notified if the temperature drops
below your thermostat setting.
This provides an early notice.

After entering Configuration Number 2, if your Low Limit
Setting is set to the factory setting, you will hear, ”The
Low Limit Setting is 50°F (°10C).”

If the thermostat displays a temperature lower than your
low limit setting and your dial-out alert is active, the
Telephone Access Module dials out. When you answer
the phone, you will hear, ”Hello, this is a Honeywell alert
message from (your ID here). A Low Limit Alert was
observed.”
15

If your Low Limit setting is correct, and the value you
want, press the * key to return to the Configuration
Menu.
You will hear, “To change the Low Limit Setting, press
1.” “Enter the Low Limit Setting followed by the # key.”

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1.

Enter a Low Limit Setting from 40° F (4°C) to
65°F (18°C) in 1°F (1°C) increments. You will
hear, “Your Low Limit Setting is (your low limit setting).”
2. If this is the Low Limit Setting you want programmed, press the * key to return to the Configuration Menu.
If the Low Limit Setting is not entered correctly, you will
hear, “Invalid Setting.” Follow the menu and these
instructions and enter a new Low Limit Setting.

CAUTION
Property Loss Hazard.
Prepare to act promptly; time may be
critical.
Do not assume your designate received and
acted on the active alert.

CAUTION

High Limit Setting

Property Loss Hazard.
Do not rely only on the Telephone Access
Module to identify potential problems in
your home (like detecting high room
temperatures).
Have someone periodically check your home
while you are away.

The High Limit Setting is used to activate an alert when
the displayed temperature on the thermostat is higher
than the value you set. The setting range for the High
Limit Setting is 70°F (21°C) to 110°F (43°C) in 1 oF (1°C)
increments. The factory default setting is 100°F (38°C).
If the thermostat-displayed temperature is higher than
your High Limit Setting and your dial-out alert is active,
the Telephone Access Module dials out and when you
answer the telephone, you will hear, ”Hello, this is a
Honeywell alert message from (your ID here). A High
Limit Alert was observed.”

You will hear, “To change the High Limit Setting, press
1.” “Enter the High Limit Setting followed by the # key”
1.

After entering Configuration Number 3, if your High Limit
Setting is set to the factory setting, you will hear: “The
High Limit Setting is 100°F (38°C).”
If your High Limit Setting is correct and the value you
want, press the * key to return to the Configuration
Menu.

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16

Enter a High Limit Setting from 70°F (21°C) to
110°F (43 °C) in 1 oF (1°C) increments. You will
hear, “Your High Limit Setting is (your High Limit
Setting).”
2. If this is the High Limit Setting you want programmed, press the * key to return to the Configuration Menu.
If the High Limit setting is not entered correctly, you will
hear, “Invalid Setting.” Follow the menu and these
instructions and enter a new High Limit Setting.

The Telephone Access Module can share the line with
your telephone answering machine. There are two ways
the Telephone Access Module can answer when an
answering machine is sharing the same phone line:
1. Telephone Access Module answers the phone
line if it hears the set number of rings within 30
seconds. For example, if your answering
machine answers in four rings:
a. Set the ring setting to six rings.
b. Call the Telephone Access Module. (Let the
telephone ring three times.)
c. Hang up.
d. Call again within 30 seconds and allow the
telephone to ring three more times.
e. Telephone Access module will pick up after
the third ring on the second call.
2. As soon as your answering machine answers,
enter your pass code.
You will not be prompted to enter your pass code using
this method.

You will hear, “To change the Ring Setting, press 1.”
“Enter the Ring Setting followed by the # key”
1.

Enter a Ring Setting from 1 to 10. You will hear,
“Your Ring Setting is (1-10).”
2. If this is the Ring Setting you want programmed,
press the * key to return to the Configuration
Menu.
If the Ring Setting is not entered correctly, Telephone
Access Module announces that you have entered an
“Invalid Setting.” Follow the menu and these instructions
and enter a new Ring Setting.

Changing Your Pass Code
NOTE:
1.

After you entered Configuration Number 5, you
will hear: “Enter new four digit Pass Code followed by the # key.”
If you do not want to change the Pass Code at this time,
press the * key to return to the Configuration Menu.
2.

To change the Ring Setting:
After you have entered Configuration Number 4, you will
hear, “The Ring Setting is 2 (if set at the factory default
setting).”

70 80

60

17

3.
4.

Enter your new four digit Pass Code followed by
pressing the # key.” You will hear, “Re-enter your
new four digit Pass Code followed by the Pass
Code.”
Re-enter you pass code followed by the # key.
If the Pass Codes match, you will hear, ”Pass
Code changed, the new Pass Code is (your new
Pass Code).”
You automatically return to the
Configuration menu after hearing,
“The new Pass Code is “ message.
90

If your Ring Setting is programmed and is correct, press
the * key to return to the Configuration Menu.

The factory default setting is 1 2 3 4.

60

The ring setting determines how many rings the
Telephone Access Module hears before answering.The
factory default setting is ten rings.

70 80

90

Ring Setting

69-1353

Assigning Zone Names

Table 3. Assigning Zone Names. (Continued)

The Telephone Access Module
can announce the temperatures
and settings of up to nine zones.
These zones are announced as
“zone one,” “zone two.” “zone
three” and so forth. Using the
Assigning Zone Names Menu,
you can assign each zone a
name. See Table 3.

ZONING

Zone ID Number

Table 3. Assigning Zone Names.
Zone ID Number

Zone Name

1

Basement

2

Bathroom

3

Bedroom

4

Den

5

Dining Room

6

Foyer

7

Game Room

8

Great Room

9

Guest Room

10

Gym

11

Kid’s Bedroom

12

Kitchen

13

Library

14

Lower level

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Zone Name

15

Master Bedroom

16

Media Room

17

Nursery

18

Office

19

Pool Room

20

Porch

21

Spa

22

Sunroom

23

Theater

24

Upper Level

25

Wine Cellar

26

Workshop

After entering Configuration Number 6, you will hear,
“Zone one is not programmed.”
If you do not want to change zone one name at this time,
press 1 to hear the next zone or press the * key to return
to the Configuration Menu.
You will hear, “To reassign this zone, press 2.”
1.
2.

18

Press 2. You will hear, “Zone one is Zone 1.”
Enter the new Zone ID Code for zone one followed by the # key”.
Enter the Zone ID Number from Table 3, and
press the # key.

ZONING

If the Zone ID Number is not
entered correctly, you will hear,
“Invalid ID.” Follow the menu and
these instructions and enter a
new Zone ID Number.

You will hear, ”Zone one is the Great Room (if you
entered Zone ID Number 8, for example); to hear
another zone, press 1.”
3.
4.

If your setting is correct, press 1 to hear the next
zone.
Repeat the steps 1-3 to enter a zone name for
each zone.

1.

Press 1 to change. You will hear, “Your Filter
Alert Setting is disabled.” This means the Telephone Access Module will not activate an alert if
your filter change message is received from the
thermostat.
2. If this is the Setting you want programmed, press
the * key to return to the Configuration Menu.
If the value entered is not a 1 or the * key, you hear,
“Invalid Setting.” Follow the menu and these instructions
to change the filter alert setting or press the * key to exit.

Dial-out Alert Setting (Enable/Disable)

Filter Alert Setting (Enable/Disable)

The option to have the Telephone Access Module dialout on an alert condition can be disabled. The factory
default setting is enabled to dial out when an alert
condition is observed.

The Telephone Access Module activates a dial-out alert
if it receives a message from the thermostat (if your
thermostat has this capability) indicating the furnace
filter needs changing or your electronic air cleaner cells
need cleaning.

After you enter Configuration Number 8, and it is set to
the factory setting, you will hear, “The Alert Dial-out is
enabled.” If your Alert Dial-out setting is correct, press
the * key to return to the Configuration Menu.

It is possible to enable or disable the Telephone Access
Module Filter Change Dial-out feature. The factory
default setting is enabled to activate an alert if your filter
change message is received from the thermostat.
After you entered Configuration Number 7, and it is set
to the factory setting, you will hear: “The filter alert is
enabled.” If your Filter Alert setting is correct, press the *
key to return to the Configuration Menu.
You will hear, “To change, press 1.”

19

You will hear, “To change, press 1.”
1.

Press 1 to change. You will hear, “Your Alert Dialout is disabled.” This means the Telephone
Access Module will not dial-out on an alert condition.
2. If this is the setting you want programmed, press
the * key to return to the Configuration Menu.
If the value entered is not a 1 or the * key, you will hear,
“invalid Setting.” Follow the menu and these instructions
to change the Alert Dial-out setting or the * key to exit.

69-1353

Programming Dial-Out Telephone Number Settings
The Telephone Access Module stores up to three dialout telephone numbers. Each telephone number can be
a maximum of 25 digits in length. See Table 4.
•

•
•

Telephone number setting one: The homeowner
selects a number where they can be contacted when
away from home (such as office, second home, or
cellular phone number).
Telephone number setting two: An alternate contact
when the homeowner cannot be reached (such as
relative, friend or neighbor).
Telephone number setting three (HVAC contractor is
providing monitoring service at homeowner’s
request): The HVAC contractor phone number.

IMPORTANT
If these numbers are not programmed, a dialout is not initiated on alert.
After you enter the configuration number 9, you will
hear:
“Telephone Number Setting Menu.”
“To change telephone number one, press 1.”
“To change telephone number two, press 2.”
“To change telephone number one, press 3.”
“To return to the configuration menu, press the
* key”.”
As an example, follow the process to change telephone
number 1:
•
•
•
•
•

69-1353

20

1.
2.

Press 1.
You will hear, “Telephone number one is not programmed, enter the telephone number followed
by the # key.”
3. Enter the telephone number you wish to designate the Telephone Access Module to dial-out on
an alert condition for telephone setting number
one.
4. Press the # key.
5. You will hear, “For Voice, press 1; for Data, press
2.”
The Telephone Access module has the built-in capability
to send data; this is considered a future application. Do
not select option 2. Please fill out and mail your
Registration Card so you are registered to receive
information on this and other future capabilities and
enhancements.

IMPORTANT:
Do not select option 2. You will not receive the
alerts in a voice format so you cannot respond
immediately to an alert.
6.
7.
8.
9.

Press 1.
You will hear, “The alert setting is voice.” “Telephone number one is (telephone number you
entered).
Follow steps 1-7 to program telephone numbers
2 and 3.
When complete, press the * key to return to the
configuration menu.

Table 4. Dial-Out Procedure.
When these telephone number
settings are programmed

Acknowledged

Not Acknowledged

#1 or #2 - Telephone Access Module
dials-out to announce the alert.

Alert is cleared.

Dial-out procedure is attempted every 30
minutes until the alert is acknowledged.

#1 and #2 - Telephone Access Module
dials-out to announce the alert.

Alert is cleared if either #1
or #2 acknowledges the
alert.

Dial-out procedure is attempted to #1
and #2 every 30 minutes until the alert is
acknowledged by either #1 or #2.

#3 a - Telephone Access Module
dials-out to announce the alert.

Alert is cleared. b

Dial-out procedure is attempted every 30
minutes until the alert is acknowledged
by #3.

#1 or #2, and #3 a - Telephone Access
Module dials-out to announce the
alert.

Alert is cleared if either #1
or #2 acknowledges the
alert.

Dial-out procedure is attempted to #1 or
#2 every 30 minutes until the alert is
acknowledged by either #1 or #2.

Alert sent to #3 will be
cleared once
acknowledged by #3 b

Dial-out procedure is attempted to #3
every 30 minutes until the alert is
acknowledged by #3.

Alert is cleared if either #1
or #2 acknowledges the
alert.

Dial-out procedure is attempted to #1
and #2 every 30 minutes until the alert is
acknowledged by either #1 or #2.

Alert sent to #3 will be
cleared once
acknowledged by #3 b

Dial-out procedure is attempted to #3
every 30 minutes until the alert is
acknowledged by #3.

#1, and #2, and #3 a - Telephone
Access Module dials-out to announce
the alert.

a

Telephone #3 setting is intended for use when you have an agreement with your heating and air conditioning contractor to monitor the alerts generated by your Telephone Access Module.
b
The contractor uses a special code (last five digits of the telephone number 3 setting) to clear the alert. This code
does not clear the alert dial-out to telephone #1 or #2 number settings and only allows the contractor access to clear
the alert.
21

69-1353

Power Outage Setting
The Power Outage setting determines how many hours
the Telephone Access Module waits before activating a
dial-out alert when power is disconnected or a power
outage occurs.

CAUTION
Dead or Missing Battery Hazard.
Can prevent Telephone Access Module from
dialing power outage alert.
Check battery annually or before leaving for
extended absence.
Replace battery immediately when battery
indicator is on or flashing.
The factory default setting is 1 hour. The options are 1,
2, 3, or 4 hours.

Property Loss Hazard.
Prepare to act promptly; time may be
critical.
Do not assume your designate received and
acted on the active alert.

CAUTION
Property Loss Hazard.
Do not rely only on the Telephone Access
Module to identify potential problems in
your home.
Have someone periodically check your home
while you are away.
If a power outage is equal to or longer than your Power
Outage Setting and your dial-out alert is active, the
Telephone Access Module dials out and when you
answer the phone, you will hear, ”Hello, this is a
Honeywell alert message from (your ID). A Power
Outage Alert was observed.”

The Telephone Access Module activates an alert when
the continuous power outage is equal to or longer than
the Power Outage Setting.

69-1353

CAUTION

22

To Change the Power Outage Setting

1.

After you enter Configuration Number 10, if your Power
Outage Setting is set to the factory setting, you hear,
“The Power Outage Setting is one.”
If your Power Outage Setting is correct, press the * key
to return to the Configuration Menu.
“To change the Power Outage Setting, press 1.” “Enter
the Power Outage Setting followed by the # key.”

Enter a Power Outage Setting from one to four
hours. You will hear, “Your Power Outage Setting
is (your Power Outage Setting).”
2. If this is the Power Outage Setting you want programmed, press the * key to return to the Configuration Menu.
If the Power Outage Setting is not entered correctly, you
will hear, “Invalid Setting.”
Follow the menu and these instructions and enter a new
Power Outage Setting.

23

69-1353

TROUBLESHOOTING
Table 5. Troubleshooting the W8735B.
Symptom

Possible Cause

Action

The battery indicator is on
continuously.

The battery is either dead
or not installed.

Install or replace the battery.

The battery indicator is
flashing with a steady on-off
pulse.

The battery is weak.

Replace the battery.

The battery indicator appears
to flash momentarily every 10
seconds.

The battery is good.

No action is required.

The online indicator is
illuminated.

The telephone module is
currently in a dial-in or
dial-out sequence.

Wait for the call to end.

The auxiliary input indicator is
illuminated

The Telephone Access
Module detected a
contact closure on the
auxiliary input terminals.

Determine the cause of the contact closure.
Remedy the problem according to the contact
manufacturer instructions.

When I dial into the Telephone
Access Module, it indicates
“The system is not
responding.”

The Telephone Access
Module is not receiving
data from the thermostats.

Make sure all connections between the
communicating devices are good.
Contact your installer.

My password is not working.

You may have forgotten
your pass code.

Press and hold the passcode reset switch for ten
seconds. The pass code will be reset to 1-2-3-4.
Retry with the default pass code.

69-1353

24

WARRANTY
Honeywell warrants this product, excluding battery, to be
free from defects in the workmanship or materials, under
normal use and service, for a period of one (1) year from
the date of purchase by the consumer. If, at any time
during the warranty period, the product is defective or
malfunctions, Honeywell shall repair or replace it (at
Honeywell’s option) within a reasonable period of time.
If the product is defective,
(i) return it, with a bill of sale or other dated proof of
purchase, to the retailer from which you purchased it, or
(ii) package it carefully, along with proof of purchase
(including date of purchase) and a short description of
the malfunction, and mail it, postage prepaid, to the
following address:
Honeywell Return Goods
Dock 4 MN10-3860
1885 Douglas Dr N
Golden Valley, MN 55422

Honeywell’s sole responsibility shall be to repair or
replace the product within the terms stated above.
HONEYWELL SHALL NOT BE LIABLE FOR ANY
LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY
BREACH OF ANY WARRANTY, EXPRESS OR
IMPLIED, OR ANY OTHER FAILURE OF THIS
PRODUCT. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so this
limitation may not apply to you.
THIS WARRANTY IS THE ONLY EXPRESS
WARRANTY HONEYWELL MAKES ON THIS
PRODUCT. THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, IS HEREBY LIMITED TO
THE ONE YEAR DURATION OF THIS WARRANTY.
Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not
apply to you.
This warranty gives you specific legal rights, and you
may have other rights which vary from state to state.

This warranty does not cover removal or reinstallation
costs. This warranty shall not apply if it is shown by
Honeywell that the defect or malfunction was caused by
damage which occurred while the product was in the
possession of a consumer.

25

If you have any questions concerning this warranty,
please write Honeywell Customer Relations, 1985
Douglas Dr N, MN10-1461, Golden Valley, MN 55422 or
call 1-800-468-1502, Monday-Friday, 7:00 a.m. to 5:30
p.m., Central time. In Canada, write Retail Products
ON15-02H, Honeywell Limited/Honeywell Limitée, 155
Gordon Baker Road, North York, Ontario M2H 3N7.

69-1353

CUSTOMER ASSISTANCE
After reading this guide, if you have any questions concerning the operation of your Telephone Access Module, please
call the Honeywell Customer Relations at 1-800-468-1502.
For service, contact your local heating and cooling contractor.
NOTICE: This equipment complies with Federal Communications Commission Part 15, Class B and Part 68
regulations.

69-1353

26

27

69-1353

Home and Building Control Home and Building Control
Honeywell
1985 Douglas Drive North
Golden Valley, MN 55422

69-1353 G.H. 11-00

Honeywell Limited-Honeywell Limitée
35 Dynamic Drive
Scarborough, Ontario
M1V 4Z9
Printed in U.S.A. on recycled
paper containing at least 10%
post-consumer paper fibers.

www.honeywell.com/yourhome



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