Huawei Technologies EM770U HSPA MODULE User Manual
Huawei Technologies Co.,Ltd HSPA MODULE Users Manual
Contents
Users Manual
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| Document ID | 1213627 |
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| Document Description | Users Manual |
| Short Term Confidential | No |
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| Document Type | User Manual |
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| Filesize | 72.63kB (907905 bits) |
| Date Submitted | 2009-12-15 00:00:00 |
| Date Available | 2010-06-13 00:00:00 |
| Creation Date | 2009-09-02 14:04:27 |
| Producing Software | Adobe PDF Library 8.0 |
| Document Lastmod | 2009-12-11 18:18:05 |
| Document Title | Users Manual |
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INSPIRON ™ SETUP GUIDE INSPIRON ™ SETUP GUIDE Regulatory Model P04T series Regulatory Type P04T001 Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. __________________ Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, YOURS IS HERE, Dell On Call, and DellConnect are trademarks of Dell Inc.; Intel is a registered trademark, Core and Atom are the trademarks of Intel Corporation in the U.S. and other countries; Microsoft, Windows, and Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Ubuntu is a registered trademark of Canonical Ltd. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. September 2009 P/N CMH9R Rev. A00 Contents Setting Up Your Inspiron Laptop������������������5 Display Features�������������������������������������������� 28 Before Setting Up Your Computer ���������������� 5 Removing and Replacing the Battery���������� 30 Connect the AC Adapter �������������������������������� 6 Software Features ���������������������������������������� 32 Connect the Network Cable (Optional)���������� 7 Dell DataSafe Online Backup ���������������������� 35 Press the Power Button���������������������������������� 8 Dell Dock�������������������������������������������������������� 36 Set Up the Operating System�������������������������� 9 Solving Problems ����������������������������������������37 Install the SIM Card (Optional) �������������������� 10 Beep Codes���������������������������������������������������� 37 Enable or Disable Wireless (Optional)�������� 12 Network Problems ���������������������������������������� 38 Connect to the Internet (Optional) �������������� 14 Power Problems�������������������������������������������� 39 Set Up the TV Tuner�������������������������������������� 17 Memory Problems ���������������������������������������� 40 Using Your Inspiron Laptop ������������������������18 Lockups and Software Problems ���������������� 41 Right Side Features �������������������������������������� 18 Using Support Tools ������������������������������������43 Left Side Features������������������������������������������ 20 Dell Support Center �������������������������������������� 43 Back Side Features��������������������������������������� 22 System Messages������������������������������������������ 44 Computer Base Features������������������������������ 24 Hardware Troubleshooter ���������������������������� 45 Touch Pad Gestures�������������������������������������� 27 Dell Diagnostics �������������������������������������������� 46 Contents Restoring Your Operating System��������������50 Appendix ������������������������������������������������������73 System Restore���������������������������������������������� 51 Macrovision Product Notice������������������������ 73 Dell Factory Image Restore�������������������������� 52 Operating System Reinstallation������������������ 54 Information for NOM, or Official Mexican Standard (Only for Mexico)�������������������������� 74 Getting Help��������������������������������������������������57 Index��������������������������������������������������������������75 Technical Support and Customer Service������������������������������������������������������������ 58 DellConnect™ ������������������������������������������������ 58 Online Services���������������������������������������������� 59 Automated Order-Status Service ���������������� 60 Product Information�������������������������������������� 60 Returning Items for Repair Under Warranty or for Credit���������������������������������������������������� 61 Before You Call���������������������������������������������� 63 Contacting Dell���������������������������������������������� 65 Finding More Information and Resources ����������������������������������������������������66 Basic Specifications ����������������������������������68 INSPIRON Setting Up Your Inspiron Laptop This section provides information about setting up your Inspiron™ laptop. Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your Inspiron laptop may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on all other sides. You should never place your computer in an enclosed space, such as a cabinet or drawer when it is powered on. WARNING: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is powered on. Restricting the airflow can damage the computer or cause a fire. CAUTION: Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer. Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer. Setting Up Your Inspiron Laptop Connect the Network Cable (Optional) To use a wired network connection, connect the network cable. Setting Up Your Inspiron Laptop Press the Power Button Setting Up Your Inspiron Laptop Set Up the Operating System Your Dell computer is preconfigured with the operating system you selected at the time of purchase. Microsoft® Windows® To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection. CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your computer unusable and you will need to reinstall the operating system. Ubuntu® To set up Ubuntu for the first time, follow the instructions on the screen. See the Ubuntu documentation that shipped with your computer for more operating system specific information. NOTE: For optimal performance of your computer, it is recommended that you download and install the latest BIOS and drivers for your computer available at support.dell.com. Setting Up Your Inspiron Laptop Install the SIM Card (Optional) Installing a Subscriber Identity Module (SIM) card allows you to browse the Internet, check e-mail, and connect to a Virtual Private Network. To access these features, you must be within the network of your cellular service provider. 1 battery bay 2 SIM card 3 SIM card slot 10 Setting Up Your Inspiron Laptop To install the SIM card: 1. Turn off your computer. 2. Remove the battery (see “Removing and Replacing the Battery” on page XX). 3. In the battery bay, slide the SIM card into the SIM card slot. 4. Replace the battery (see “Removing and Replacing the Battery” on page XX). 5. Turn on your computer. To remove the SIM card, press and eject the SIM card. 11 Setting Up Your Inspiron Laptop Enable or Disable Wireless (Optional) 12 Setting Up Your Inspiron Laptop To enable wireless: To disable wireless: 1. Turn on your computer. 2. Double-click the or press. icon on the system tray The Wireless Enable/Disable dialog box appears. 3. Select the option(s) you want to enable: 1. Double-click the or press . icon on the system tray The Wireless Enable/Disable dialog box appears. 2. Clear the option(s) you want to disable: ––Enable Bluetooth ––Enable Bluetooth ––Enable Wireless LAN ––Enable Wireless LAN ––Enable Wireless WAN/GPS ––Enable Wireless WAN/GPS 4. Click OK. 3. Click OK. 13 Setting Up Your Inspiron Laptop Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet service provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one at www.dell.com. Setting Up a Wired Connection • If you are using a dial-up connection, connect the telephone line to the external USB modem (optional) and to the telephone wall jack before you set up your Internet connection. • If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions. 14 Setting Up a Wireless Connection Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless router: Windows XP NOTE: The following steps were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. 1. Ensure that wireless is enabled on your computer (see “Enable or Disable Wireless” on page XX). 2. Save and close any open files, and exit any open programs. 3. Click Start→ Control Panel→ Network and Internet Connections→ Wireless Network Setup. 4. Follow the instructions on the screen to complete the setup. Setting Up Your Inspiron Laptop Windows 7 1. Ensure that wireless is enabled on your computer (see “Enable or Disable Wireless” on page XX). 2. Save and close any open files, and exit any open programs. 3. Click Start → Control Panel→ Network and Sharing Center→ Connect to a network. 4. Follow the instructions on the screen to complete the setup. Setting Up Your Internet Connection ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. 15 Setting Up Your Inspiron Laptop To setup your Internet connection: Windows XP NOTE: The following steps were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. 1. Save and close any open files, and exit any open programs. 2. Click Start→ Control Panel. 3. Under Network and Internet Connections, select Setup or Change Your Internet Connection. 4. Click Setup. The New Connection Wizard appears. 5. Click Connect to the Internet. NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs. 16 6. In the next window, click the appropriate option: ––If you do not have an ISP, click Choose from a list of Internet service providers (ISPs). ––If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. ––If you have a setup CD, click Use the CD I got from an ISP. 7. Click Next. If you selected Set up my connection manually in step 6, continue to step 8. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP. 8. Click the appropriate option under How do you want to connect to the Internet?, and click Next. Setting Up Your Inspiron Laptop 9. Use the setup information provided by your ISP to complete the setup. Windows 7 1. Save and close any open files, and exit any open programs. 2. Click Start → Control Panel. 3. Click Network and Sharing Center→ Set up a new connection or network→ Connect to the Internet. The Connect to the Internet window appears. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 4. Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Set Up the TV Tuner NOTE: Availability of the TV tuner may vary by region. To set up the TV tuner for the first time: 1. Click Start→ All Programs. 2. Click Dell Digital TV → Dell Digital TV and follow the instructions on the screen. To re-configure your TV tuner settings: 1. Click Start→ All Programs. 2. Click Dell Digital TV 3. Click Scan → Dell Digital TV. The scan wizard will scan for the channels available in your region. 17 INSPIRON Using Your Inspiron Laptop This section provides information about the features available on your Inspiron™ laptop. Right Side Features 18 Using Your Inspiron Laptop Audio out/Headphone connector — Connects to a pair of headphones or to a powered speaker or sound system. Audio in/Microphone connector — Connects to a microphone or inputs signal for use with audio programs. USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. Network connector — Connects your computer to a network or a broadband device if you are using a wired network. 19 Using Your Inspiron Laptop Left Side Features 20 Using Your Inspiron Laptop VGA connector — Connects to a monitor or projector. USB 2.0 connectors (2) — Connect to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 3 Antenna in connector (on supported models) — Connects to an external antenna, through a MCX connector, to view programs using the TV tuner card (optional). For more information on TV tuner card setup, see “Setting up the TV Tuner” on page XX. 3-in-1 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on the following digital memory cards: • Secure Digital (SD) memory card • Memory Stick • Secure Digital High Capacity (SDHC) card • Memory Stick PRO • Multimedia Card (MMC) 21 Using Your Inspiron Laptop Back Side Features 22 Using Your Inspiron Laptop 1 Security cable slot — Attaches a commercially available security cable to the computer. NOTE: Before you buy an security cable, ensure that it works with the security cable slot on your computer. AC adapter connector — Connects to an AC adapter to power the computer and charge the battery. 23 Using Your Inspiron Laptop Computer Base Features 2 3 24 Using Your Inspiron Laptop Power button — Turns the computer on or off when pressed. Power/Battery indicator light — The light indicates the following states when the computer is powered using either the AC adapter or the battery. AC Adapter Battery Indicator light status Computer state(s) Battery charge level Solid white on off/hibernate charging <90% Breathing white standby charging off off/hibernate >90% Solid white on >10% Breathing white standby >=10% Solid amber on/standby <10% off off/hibernate n/a NOTE: The battery is charging when the computer is powered using an AC adapter. Hard drive activity light — Turns on when the computer reads or writes data. A blinking light indicates hard drive activity. 25 Using Your Inspiron Laptop 4 Keyboard — For more information on keyboard, see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals. 5 Touch pad — Provides the functionality of a mouse to move the cursor, drag or move selected items, and left-click by tapping the surface. It supports the Scroll feature. For more information, see “Touch Pad Gestures” on page xx. 6 Touch pad buttons (2) — Provide left- and right-click functions like those on a mouse. 26 Using Your Inspiron Laptop Touch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Traditional Scroll – Allows you to scroll up and down, or right and left. To scroll up and down: Move a finger up or down in the vertical scroll zone (extreme right of the touch pad). To scroll right and left: Move a finger right or left in the horizontal scroll zone (extreme bottom of the touch pad). Circular Scroll – Allows you to scroll up and down, or right and left. To scroll up and down: Move a finger in the vertical scroll zone (extreme right of the touch pad), in a clockwise circular motion to scroll up or counterclockwise circular motion to scroll down. To scroll right and left: Move a finger in the horizontal scroll zone (extreme bottom of the touch pad), in a clockwise circular motion to scroll right or counterclockwise circular motion to scroll left. 27 Using Your Inspiron Laptop Display Features The display panel holds a camera and accompanying dual digital microphones. 1 2 3 28 Using Your Inspiron Laptop 1 Left digital array microphone — Combines with the right digital array microphone to provide high quality sound for video conferencing and voice recording. 2 Camera — Built-in camera for video capture, conferencing, and chat. 3 Right digital array microphone — Combines with the left digital array microphone to provide high quality sound for video conferencing and voice recording. 4 Display — Your display can vary based on selections you made when purchasing your computer. For more information about displays, see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals. 29 Using Your Inspiron Laptop Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers. WARNING: Before removing the battery, shut down the computer, and remove external cables (including the AC adapter). To remove the battery: 1. Slide the battery release latches to unlock position. 2. Rotate and lift the battery out of the battery bay. To replace the battery: 1. Align the tabs on the battery with the slots in the battery bay and gently press the battery until it clicks into place. 30 Using Your Inspiron Laptop battery release latches (2) battery battery bay battery bay slots (3) 31 Using Your Inspiron Laptop Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals. Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images. Check your purchase order for software installed on your computer. After connecting to the Internet, you can access websites, setup an e-mail account, upload and download files. 32 Entertainment and Multimedia You can use your computer to watch videos, play games, create your own CDs/DVDs, and listen to music and Internet radio stations. You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you to organize and create music and video files that can be recorded to disc, saved on portable products such as MP3 players and handheld entertainment devices, or played and viewed directly on connected TVs, projectors, and home theater equipment. Customizing the Desktop You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, or other features of your desktop. Using Your Inspiron Laptop Windows XP 1. Right-click an open area of the desktop. 2. Click Properties, to open the Display Properties window and learn more about your customization options. Windows 7 1. Right-click an open area of the desktop. 2. Click Personalize, to open the Change the visuals and sounds on your computer window and learn more about your customization options. • Power saver — Saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime. • High Performance — Provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance. Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer. The Microsoft® Windows® operating system installed on your Dell computer provides the following options: • Balanced — Automatically balances the performance of your computer by consuming energy on capable hardware. 33 Using Your Inspiron Laptop Transferring Information to a New Computer To transfer information to a new computer: Windows XP NOTE: The following instructions are applicable for the Windows default view, and may not apply if you set your computer to the Windows Classic view. 1. Click Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2. Follow the instructions in the Files and Settings Transfer Wizard wizard. Windows 7 1. Click Start → Control Panel. 2. In the search box, type Transfer and then click Transfer files from another computer. 3. Follow the instructions in the Windows Easy Transfer wizard. 34 Backing Up Your Data It is recommended that you periodically back up files and folders on your computer. To back up files: Windows XP 1. Click Start→ All Programs→ Accessories→ System Tools→ Backup. 2. Follow the instructions in the Backup or Restore wizard. Windows 7 1. Click Start → Control Panel→ System and Security→ Backup and Restore. 2. Click Set up backup.... 3. Follow the instructions on the Configure Backup wizard. Using Your Inspiron Laptop Dell DataSafe Online Backup NOTE: Dell DataSafe Online Backup may not be available in all regions. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your photos, music, and other important files. DataSafe Online safely backs up your important files to online storage, and protects your files from catastrophic incidents like theft, fire, or natural disasters. The user name and password setup on your DataSafe Online account protects your data from unauthorized access. For more information, go to delldatasafe.com. To schedule backups: 1. Double click the Dell DataSafe Online icon on the taskbar 2. Follow the instructions that appear on the screen. 35 Using Your Inspiron Laptop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. You can personalize the Dock by: • Adding or removing icons • Changing the color and location of the Dock • Grouping related icons into categories Add a Category • Changing the behavior of the icons Remove a Category or Icon 1. Right-click the Dock, click Add→ Category. The Add/Edit Category window is displayed. 1. Right-click the category or icon on the Dock and click Delete shortcut or Delete category. 2. Enter a title for the category in the Title field. 2. Follow the instructions on the screen. 3. Select an icon for the category from the Select an image: box. 4. Click Save. Add an Icon Drag and drop the icon to the Dock or a category. 36 Personalize the Dock 1. Right-click the Dock and click Advanced Setting.... 2. Choose the desired option to personalize the Dock. INSPIRON Solving Problems This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page XX or “Contacting Dell” on page XX. Beep Code Possible Problem One Possible motherboard failure - BIOS ROM checksum failure Beep Codes Two No RAM detected Three Possible motherboard failure - Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display failure Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see “Contacting Dell” on page XX). NOTE: To replace parts, see the Service Manual at support.dell.com/manuals. 37 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer. • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub). • Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router. • Re-establish your connection to the wireless router (see “Setting Up a Wireless Connection” on page XX). Wired Connections If the network connection is lost — The cable is loose or damaged. • Check the cable to ensure it is plugged in and not damaged. • The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status: ––Green — A good connection exists between a 10-Mbps network and the computer. ––Amber — A good connection exists between a 100-Mbps network and the computer. ––Off — The computer is not detecting a physical connection to the network. For assistance, contact your network administrator or ISP. 38 Solving Problems NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections. Power Problems If the power light is off — The computer is either turned off, in hibernate state or is not receiving power. • Press the power button. The computer resumes normal operation if it is off or in hibernate mode. • Reseat the AC adapter cable into the power connector on the computer and the electrical outlet. • If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. cables to verify that the computer turns on properly. • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. • Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light on the AC adapter is on. If the power light is solid white and the computer is not responding — The display may not be responding. • Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see “Contacting Dell” on page xx.) • Temporarily bypass power protection devices, power strips, and power extension 39 Solving Problems If the power light is blinking white — The computer is in standby state or the display may not be responding. • Press a key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to resume normal operation. • If the display is not responding, press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see “Contacting Dell” on page xx). If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. 40 • Multiple power strips connected to the same electrical outlet. Memory Problems If you receive an insufficient memory message — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions.) • If the problem persists, contact Dell (see “Contacting Dell” on page xx.) If you experience other memory problems — • Run the Dell Diagnostics (see “Dell Diagnostics” on page XX). • If the problem persists, contact Dell (see “Contacting Dell” on page XX). Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: 1. Press simultaneously. 2. Click Applications. 3. Click the program that is no longer responding 4. Click End Task. If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the disc (CD or DVD). NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs. If the computer stops responding or a solid blue screen appears — CAUTION: You might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button until the computer turns off and then restart your computer. If a program is designed for an earlier Microsoft® Windows® operating system — Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments. 41 Solving Problems Windows® XP 1. Click Start→ Help and Support→ Fixing a Problem→ Application and Software Problems 2. Under Fix a Problem click Getting older programs to run on Windows XP. 3. Read the instructions and then click the Program Compatibility Wizard. 4. Follow the instructions on the screen. Windows® 7 1. Click Start 2. In the search box, type Use an older program with this version of Windows and press . 3. Follow the instructions on the Program Compatibility wizard. If you have other software problems — • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. 42 • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation or contact the software manufacturer for troubleshooting information: ––Ensure that the program is compatible with the operating system installed on your computer. ––Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. ––Ensure that the program is installed and configured properly. ––Verify that the device drivers do not conflict with the program. ––If necessary, uninstall and then reinstall the program. ––Write down any error message that is displayed to help in troubleshooting when Contacting Dell. INSPIRON Using Support Tools Dell Support Center The Dell Support Center is an easy-to-use application that provides information about your computer, personalized service and support resources. To launch the application, click the taskbar. icon in the The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information. The home page also provides links to access: Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system) Alerts (technical support alerts relevant to your computer) Assistance from Dell (Technical Support with DellConnect™, Customer Service, Training and Tutorials, How-To Help with Dell on Call™, and Online Scan with PC CheckUp) About Your System (System Documentation, Warranty Information, System Information, Upgrades & Accessories) For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. 43 Using Support Tools System Messages If your computer has an issue or an error, it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals or contact Dell (see “Contacting Dell” on page XX for assistance). Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the 44 same error (see “Contacting Dell” on page XX for assistance). CMOS checksum error — Possible motherboard failure or RTC battery low. Replace the battery (see the Service Manual at support.dell.com/manuals or see “Contacting Dell” on page XX for assistance). Hard-disk drive failure — Possible hard disk drive failure during POST (see “Contacting Dell” on page XX for assistance). Hard-disk drive read failure — Possible hard disk drive failure during HDD boot test (see “Contacting Dell” on page XX for assistance). Keyboard failure — Keyboard failure or loose cable. Replace the keyboard, (see the Service Manual at support.dell.com/manuals). No boot device available — No bootable partition on hard drive, the hard disk drive cable is loose, or no bootable device exists. • If the hard drive is your boot device, ensure that the cables are connected and that the Using Support Tools drive is installed properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct (see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals). No timer tick interrupt — A chip on the system board might be malfunctioning or motherboard failure (see “Contacting Dell” on page XX for assistance). Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: 1. Click Start→ Help and Support. 2. Type hardware troubleshooter in the search field and press to start the search. 3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. 45 Using Support Tools Dell Diagnostics If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page XX and run the Dell Diagnostics before you contact Dell for technical assistance. NOTE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities disc is optional and may not ship with your computer. See the System Setup section in the Service Manual at support.dell.com/manuals to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. 46 Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page XX). 1. Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2. Turn on (or restart) your computer. 3. When the DELL™ logo appears, press immediately. Select Diagnostics from the boot menu and press . This will invoke the Pre-Boot System Assessment (PSA) in some computers. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. Using Support Tools NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc. If PSA is invoked: a. The PSA will start running the tests. b. If the PSA completes successfully, you will receive the following message: “No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).” c. If you are experiencing memory issues, press , otherwise press . The following message is displayed “Booting Dell Diagnostic Utility Partition. Press any key to continue.” d. Press any key to continue. The Choose An Option window appears. If PSA is not invoked: Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and to go to the Choose An Option window. 4. Select the test you want to run. 5. If you encounter a problem during a test, a message with the error code and a description of the problem will appear on your screen. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page XX). 47 Using Support Tools NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell. 6. When the tests complete, close the test screen to return to the Choose An Option window. 7. To exit the Dell Diagnostics and to restart the computer, click Exit. Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs. 1. Insert the Drivers and Utilities disc. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the 48 operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 3. When the boot device list appears, highlight CD/DVD/CD-RW and press . 4. Select the Boot from CD-ROM option from the menu that appears and press . 5. Type 1 to start the CD menu and press to proceed. 6. Select the test you want to run. 7. If you encounter a problem during a test, a message with the error code and a description of the problem will appear on your screen. Write down the error code and Using Support Tools problem description and contact Dell (see “Contacting Dell” on page XX). NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell. 8. When the tests complete, close the test screen to return to the Choose An Option window. 9. To exit the Dell Diagnostics and to restart the computer, click Exit. 10. Remove the Drivers and Utilities disc. 49 INSPIRON Restoring Your Operating System You can restore your operating system in the following ways: • System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell DataSafe Local Backup restores your hard drive to the operating state it was in when you purchased your computer, without erasing the data files. Use this option if System Restore did not resolve your problem. • Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer. This procedure permanently deletes all data on the hard drive and removes any programs installed after you received the computer. Use Dell Factory Image Restore only if System 50 Restore did not resolve your operating system problem. • If you received an Operating System disc with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem. Restoring Your Operating System System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible. CAUTION: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore To restore your computer: Windows XP 1. Click Start→ All Programs→ Acessories→ System Tools→ System Restore. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 2. Click Next and follow the instructions on the screen. Windows 7 1. Click Start. 2. In the Start Search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the 51 Restoring Your Operating System desired action. 3. Click Next and follow the instructions on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore. Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1. Click Start. 2. In the Start Search box, type System Restore and press . 3. Click Undo my last restoration and click Next. 52 Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, Restoring Your Operating System music files, and so on. If possible, back up all data before using Dell Factory Image Restore. Performing Dell Factory Image Restore 1. Turn on the computer. When the Dell logo appears, press several times to access the Advanced Boot Options window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, restart your computer and try again. 2. Select Repair Your Computer. 3. The System Recovery Options window appears. 4. Select a keyboard layout and click Next. 5. To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. 6. Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. 7. Click Next. The Confirm Data Deletion screen appears. NOTE: If you do not want to proceed with Factory Image Restore, click Cancel. 8. Select the check box to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition. 9. Click Finish to reboot the system. 53 Restoring Your Operating System Operating System Reinstallation Before You Begin If you are considering reinstalling the Microsoft® Windows® operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. To roll back a device driver: Windows XP 1. Click Start→ Control Panel. 2. Double-click System. 3. On the Hardware tab, click Device Manager. 4. RIght-click the device for which the new driver is installed and click Properties. 5. Click the Drivers tab→ Roll Back Driver. 54 Windows 7 1. Click Start 2. Right-click Computer. 3. Click Properties→ Device Manager. 4. Right-click the device for which the new driver is installed, and click Properties. 5. Click the Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See “System Restore” on page XX. CAUTION: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. Restoring Your Operating System To reinstall Windows, you need the following: NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs. • Dell Operating System disc • Dell Drivers and Utilities disc NOTE: The Drivers and Utilities disc contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities disc to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the disc, the Dell Drivers and Utilities disc and Operating System disc may not ship with your computer. Reinstalling Microsoft Windows The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. 1. Save and close any open files and exit any open programs. 2. Insert the Operating System disc. 3. Click Exit if the Install Windows message appears. 4. Restart the computer. 5. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. 55 Restoring Your Operating System NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 6. When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 7. Press any key to Boot from CD-ROM. Follow the instructions on the screen to complete the installation. 56 If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1. See “Solving Problems” on page XX for information and procedures that pertain to the problem your computer is experiencing. 2. See the Dell Technology Guide available on your hard drive or at support.dell.com/manuals for more troubleshooting information. 3. See “Dell Diagnostics” on page XX for procedures on how to run Dell Diagnostics. 4. Fill out the “Diagnostic Checklist” on page XX. 5. Use Dell’s extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services” on page XX for a more extensive list of Dell Support online. 6. If the preceding steps have not resolved the problem, see “Before You Call” on page XX. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell’s Express Service Code system may not be available in all countries. 57 INSPIRON Getting Help Getting Help When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. Technical Support and Customer Service Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dell’s support service, see “Before You Call” on page XX and then see the contact information for your region or go to support.dell.com. DellConnect™ DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect. 58 Getting Help Online Services You can learn about Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Dell Support through the following websites and e-mail addresses: Dell Support websites • support.dell.com • support.jp.dell.com (Japan only) Dell Support e-mail addresses • mobile_support@us.dell.com • support@us.dell.com • la-techsupport@dell.com (Latin America and Caribbean countries only) • apsupport@dell.com (Asian/Pacific countries only) Dell Marketing and Sales e-mail addresses • apmarketing@dell.com (Asian/Pacific countries only) • sales_canada@dell.com (Canada only) Anonymous file transfer protocol (FTP) • ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. • support.euro.dell.com (Europe only) 59 Getting Help Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see “Contacting Dell” on page XX. If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call your region, see “Contacting Dell” on page XX. 60 Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit www.dell.com. For the telephone number to call your region or to speak to a sales specialist, see “Contacting Dell” on page XX. Getting Help Returning Items for Repair Under Warranty or for Credit NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and personal information, as well as removable media, such as CDs and PC Cards. Dell is not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media that may be included with your return. Prepare all items being returned, whether for repair or credit, as follows: 1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call your region, see “Contacting Dell” on page XX. 2. Include a copy of the invoice and a letter describing the reason for the return. 3. Include a copy of the Diagnostics Checklist (see “Diagnostic Checklist” on page XX), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see “Dell Diagnostics” on page XX). 4. Include any accessories that belong with the item(s) being returned (power cables, software, guides, and so on) if the return is for credit. 61 Getting Help 5. Pack the equipment to be returned in the original (or equivalent) packing materials. NOTE: You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you. 62 Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automatedsupport telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag The Service Tag is located at the bottom of your computer. 1 Service Tag 63 Getting Help Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. Diagnostic Checklist • Name: • Date: • Address: • Phone number: • Service Tag (bar code on the back or bottom of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: 64 • Devices: • Expansion cards: • Are you connected to a network? Yes /No • Network, version, and network adapter: • Programs and versions: See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephonebased support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit www.dell.com/contactdell. 2. Select your country or region. 3. Select the appropriate service or support link based on your requirement. 4. Choose the method of contacting Dell that is convenient for you. 65 INSPIRON Finding More Information and Resources If you need to: See: reinstall your operating system. the Operating System disc run a diagnostic program for your computer, reinstall notebook system software, or update drivers for your computer, and readme files the Drivers and Utilities disc learn more about your operating system, maintaining peripherals, Internet, Bluetooth®, networking, and e-mail the Dell Technology Guide available on your hard drive or at support.dell.com/manuals upgrade your computer with new or additional memory, or a new hard drive the Service Manual at support.dell.com/manuals reinstall or replace a worn or defective part 66 NOTE: Drivers and documentation updates can be found at support.dell.com NOTE: In some countries, opening and replacing parts of your computer may void your warranty. Check your warranty and return policies before working inside your computer. Finding More Information and Resources If you need to: See: find safety best practices information for your computer review Warranty information, Terms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance find your Service tag/Express Service Code— You must use the service tag to identify your computer on support.dell.com or to contact technical support the bottom of your computer the Dell Support Center. To launch the Dell find drivers and downloads support.dell.com Support Center, click the bar icon in the task access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users 67 INSPIRON Basic Specifications This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. For more detailed specifications, see the Comprehensive Specifications at support.dell.com/manuals. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Computer Model Memory Dell Inspiron 1012 Memory module capacities 1 GB and 2 GB Memory configurations possible 1 GB and 2 GB Memory type 667/800 MHz DDR2 SODIMM ™ ™ Computer Information Processor types Intel® Atom™ Single Core System chipset Intel NM10 Express Memory Memory module connector 68 one user accessible SODIMM connector Basic Specifications Connectors Communications Audio one microphone-in connector, one stereo headphone/speaker connector Mini-Card one full Mini-Card slot and two half Mini-Card slots Camera Network adapter RJ45 connector Camera resolution 1.3 megapixel USB three 4-pin USB 2.0-compliant connectors Video resolution 640 x 480 at 30 fps (maximum) VGA 15-hole connector Communications Network adapter 10/100 Ethernet LAN on system board Wireless Bluetooth® wireless technology, WLAN, WWAN/GPS, TV/CMMB (in china only) Display Type 10.1” WSVGA Truelife 1024 x 600 WLED 10.1” HD Truelife 1366 x 768 WLED 69 Basic Specifications Display Battery Dimensions: Width 204.14 mm (8.04 inches) Height 222.72 mm (8.77 inches) Weight 0.165 kg (0.36 lbs) Width 125.28 mm (4.93 inches) Voltage 11.1 VDC (3/6-cell) Diagonal 255.52 mm (10.1 inches) Charge time (approximate): 3.0 hours (3-cell)/4.0 hours (6-cell) Battery (when the computer is turned off) Types and dimensions: 6-cell “smart” lithium ion Depth 58.23 mm (2.30 inches) Height 21.5 mm (0.8 inches) Width 140.6 mm (5. 54 inches) Weight 0.41 kg (0.90 lbs) 3-cell “smart” lithium ion Depth 23.1 mm (0.91 inches) Height 39.04 mm (1.54 inches) 70 Operating time varies depending on operating conditions Coin-cell battery CR-2032 AC Adapter NOTE: Use only AC adapters specified for use with your computer. See the safety information that shipped with your computer. Basic Specifications AC Adapter Physical Height 35.75 mm to 29.25 mm (1.41 inches to 1.15 inches) 50–60 Hz Width 268 mm (10.6 inches) Output power 30 W Depth 196.6 mm (7.74 inches) Output current 1.58 A Rated output voltage 19.0 VDC Weight (with 6-cell battery): Configurable to less than Input voltage 100–240 VAC Input current 0.8 A or 1.0 A Input frequency Temperature range: Operating 0° to 40°C (32° to 104°F) Storage –40° to 70°C (–40° to 158°F) 1.35 kg (2.98 lbs) Computer Environment Temperature range: Operating 0° to 35°C (32° to 95°F) Storage – 40° to 65°C (–40° to 149°F) 71 Basic Specifications Computer Environment Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Non-Operating 1.30 GRMS Maximum shock (for operating — measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for non-operating — measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating 110 G Non-Operating 160 G 72 INSPIRON Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. 73 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D.F. Regulatory model number Voltage Frequency Electricity consumption Output voltage Output intensity P04T 100-240 VAC 50-60 Hz 0.8 A or 1.0 A 19.0 VDC 1.58 A For details, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 74 INSPIRON Index airflow, allowing 5 backups creating 34 Basic specifications 68 before you call 63 customizing your desktop 32 your energy settings 33 damage, avoiding 5 DataSafe Online Backup 35 DellConnect 58 Dell Diagnostics 46 dell dock 36 calling Dell 63 Dell Factory Image Restore 52 CDs, playing and creating 32 Dell Support Center 43 computer capabilities 32 Dell Technology Guide computer, setting up 5 for further information 66 conserving energy 33 Diagnostic Checklist 64 customer service 58 drivers and downloads 67 75 Index DVDs, playing and creating 32 Internet connection 14 email addresses ISP Internet Service Provider 14 for technical support 59 energy conserving 33 memory problems solving 40 finding more information 66 FTP login, anonymous 59 network connection hardware problems diagnosing 45 Hardware Troubleshooter 45 help getting assistance and support 57 76 fixing 38 power problems, solving 39 power strips, using 6 products information and purchasing 60 Index reinstalling Windows 54 ventilation, ensuring 5 resources, finding more 66 restoring factory image 52 Windows setting up internet connection internet connection 15 shipping products for return or repair 61 warranty returns 61 program compatibility wizard 41 reinstallation 54 wired network connection 7 wireless network connection 38 software features 32 software problems 41 support email addresses 59 support sites worldwide 59 System Messages 44 System Reinstallation 54 System Restore 50 77 Printed in the U.S.A. www.dell.com | support.dell.com 0CMH9RA00
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