Ingenico L2500CLWIBT Link/2500 User Manual Link2500 CLWiFiBT User Guide V3
INGENICO Link/2500 Link2500 CLWiFiBT User Guide V3
Ingenico >
User Manual
| Download: |  |
| Mirror Download [FCC.gov] | |
| Document ID | 3441621 |
| Application ID | PhmaSmMmsI1D7/9aJK6pLg== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 256kB (3199949 bits) |
| Date Submitted | 2017-06-27 00:00:00 |
| Date Available | 2017-08-11 00:00:00 |
| Creation Date | 2017-06-22 15:57:54 |
| Producing Software | Acrobat Distiller 7.0.5 (Windows) |
| Document Lastmod | 2017-06-27 15:01:27 |
| Document Title | Microsoft Word - Link2500 CLWiFiBT User Guide_V3 |
| Document Creator | PScript5.dll Version 5.2.2 |
| Document Author: | reporter04 |
User Guide Link/2500 USER GUIDE INGENICO –28‐32 Boulevard de Grenelle – 75015 Paris ‐ FRANCE Tél. +33 (0)1 58 01 80 00 – Fax +33 (0)1 58 01 91 35 www.ingenico.com Contents 1. Introduction __________________________________________________ 3 2. Presentation __________________________________________________ 6 2.1. Content of the box ____________________________________________________ 6 2.1.1. Terminal ______________________________________________________________________ 6 2.2. Overview of the Link/2500 ______________________________________________ 7 2.3. Keyboard details and functionality ______________________________________ 10 3. Use of the terminal ____________________________________________ 11 3.1. Switching off the terminal _____________________________________________ 11 3.2. Reading card ________________________________________________________ 11 4. Installation ___________________________________________________ 13 4.1. Recommendations ___________________________________________________ 13 4.2. USB Terminal connections _____________________________________________ 14 4.2.1. USB ________________________________________________________________________ 14 4.3. Opening trap door____________________________________________________ 14 4.4. SAMs & SIMs ________________________________________________________ 15 4.5. Battery _____________________________________________________________ 16 4.5.1. Main characteristics ___________________________________________________________ 16 4.5.2. Installing the battery __________________________________________________________ 16 4.5.3. Charging the battery ____________________________________________________________17 4.5.4. Changing the battery __________________________________________________________ 18 5. Recommendations_____________________________________________ 19 5.1. Safety ______________________________________________________________ 19 5.2. Security of your terminal ______________________________________________ 21 6. Standards ___________________________________________________ 22 7. Troubleshooting _____________________________________________ 23 USER GUIDE • R11 900019007 000 02 2/24 Copyright © 2012 Ingenico All rights reserved 1. Introduction We hope that you will be fully satisfied with your new terminal Link/2500. This terminal is available in different models. Please select by yourself in this documentation items related to your model. Read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety and security recommendations. WARRANTY / SECURITY Use only the power supply included with the product to ensure best performance and safety. Maintenance should only be provided by Ingenico authorized technician. Failure to comply with these instructions will void the manufacturer’s responsibility. This symbol indicates an important Warning. This symbol indicates a piece of advice. USER GUIDE • R11 900019007 000 02 3/24 Copyright © 2012 Ingenico All rights reserved Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co‐located or operating in conjunction with any other antenna or transmitter. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. SAR tests are conducted standard operating positions accepted by the FCC/Canada ISEDC with the device transmitting at its highest certified power level in all tested frequency bands, although the SAR is determined at the highest certified power level,the actual SAR level of the product while operating can be well below the maximum value. Before a new device is a available for sale to the public,it must be tested and certified to the FCC/Canada ISEDC that it does not exceed the exposure limit established by the FCC/Canada ISEDC,Tests for each Device are performed in positions and locations as required by the FCC/Canada ISEDC. For handheld operation,this device has been tested and meets the FCC/Canada ISEDC RF exposure Guidelines.The device should be operated with minimum distance 20cm from the body. Non‐compliance with the above restrictions may result in violation of RF exposure guidelines. This device complies with ISEDC licence‐exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d' ISEDC applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil nedoit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. This Class B digital apparatus complies with Canadian ICES‐003. Cet appareil numérique de la classe B est conforme à la norme NMB‐003 du Canada. Cet appareil est conforme aux limitesd'exposition de rayonnement RF ISEDC établiespour un environnement non contrôlé. Cetémetteur ne doit pas être co‐implanté oufonctionner en conjonction Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Tous les changements ou modifications non expressément approuvée par le responsable de la conformité pourrait vider l'utilisateur est habilité à exploiter l'équipement. USER GUIDE • R11 900019007 000 02 4/24 Copyright © 2012 Ingenico All rights reserved les essais sont effectués des positions standard acceptée par l'ic avec le dispositif de transmettre à son plus haut niveau de puissance certifiée dans tous testés des bandes de fréquence, bien que la r ‐ s est déterminé au plus haut niveau de puissance certifiée, la valeur réelle de produit dans l'exploitation peut être bien en dessous de la valeur maximale. avant un nouvel appareil est disponible pour la vente au public, il doit être testé et certifié à l'ic qu'il ne dépasse pas les limites d'exposition établies par l'ic, les tests pour chaque appareil sont effectués dans des postes et des endroits comme requis par l'ic. des manuels, ce dispositif a été testé et répond à l'ic de l'exposition aux rf directives. le dispositif doit être exploité avec distance minimale de 20 cm de l'organisme. non ‐ conformité avec les restrictions ci ‐ dessus peut entraîner l'exposition aux radiofréquences, en violation des directives USER GUIDE • R11 900019007 000 02 5/24 Copyright © 2012 Ingenico All rights reserved 2. Presentation 2.1. Content of the box 2.1.1. Terminal Link/2500 terminal unit A battery pack disconnected User guide ADVICE Keep the packaging. It must be re‐used whenever the terminal is shipped. USER GUIDE • R11 900019007 000 02 6/24 Copyright © 2012 Ingenico All rights reserved 2.2. Overview of the Link/2500 Terminal unit 2’’4 LCD Display Magnetic card reader Contactless reader Smart card reader USER GUIDE • R11 900019007 000 02 7/24 Copyright © 2012 Ingenico All rights reserved Normal option: Compartment where are located: • the battery pack • the modules SAM1/SAM2 Model 1 (FCC ID: XKB‐L2500CLWIBT) Weight 155g (without battery) Dimensions (L x w x h) Electrical mains network Connections on terminal USER GUIDE • R11 900019007 000 02 129x70x17 mm 100‐240VAC / 50‐60 Hz ‐ Class II equipment Type C USB serial link Power connector 8/24 Copyright © 2012 Ingenico All rights reserved Special option: • Thinner • No battery pack, battery inside; • No Telecomm module Model 2(FCC ID: XKB‐L2500CLBT) Weight 121g (with battery inside) Dimensions (L x w x h) Electrical mains network Connections on terminal USER GUIDE • R11 900019007 000 02 129x70x13 mm 100‐240VAC / 50‐60 Hz ‐ Class II equipment Type C USB serial link Power connector 9/24 Copyright © 2012 Ingenico All rights reserved 2.3. Keyboard details and functionality Some keys can have other functions according to the applications that are in the terminal. The functions key accesses the different application menus The red key cancels the procedure in progress The yellow key cancels the last character The green key validates input selections and information. It is also used to switch on the terminal USER GUIDE • R11 900019007 000 02 10/24 Copyright © 2012 Ingenico All rights reserved 3. Use of the terminal ADVICE Before to use the terminal, always check if the roll of paper is present. 3.1. Switching off the terminal If the battery is empty and the terminal in use is removed from its base, the terminal automatically shuts off. It may also be switch by pressing simultaneously second. and (yellow key) for one on the keyboard. In order to restart the terminal, press 3.2. Reading card Magnetic stripe card The card can be read either from bottom to top or from top to bottom, with the stripe facing the terminal. Use a regular movement in order to ensure a reliable card reading. USER GUIDE • R11 900019007 000 02 11/24 Copyright © 2012 Ingenico All rights reserved Smart card • Card reader: insert the card horizontally with the chip facing upwards and leave in position throughout the transaction. Contactless • Bring the card firmly up to the active zone. Keep the card close to the reader during the transaction • The 4 virtual LEDs are displayed during the transaction. The terminal behavior for the cardholder may depend on: • The terminal environment • Local usage (language…) USER GUIDE • R11 900019007 000 02 12/24 Copyright © 2012 Ingenico All rights reserved 4. Installation 4.1. Recommendations Location of the Link/2500 Place the base on flat surface near an electric socket and according to the base to the telephone or an Ethernet socket. The terminal should be placed far from any very hot zones, protected from vibrations, dust, damp and electromagnetic radiation (computer screen, anti‐theft barrier etc.). Operating conditions Ambient temperature from +0°C to +50°C Max relative humidity 85% at +40°C Battery charging conditions Ambient temperature from +0°C to +40°C Storage conditions Ambient temperature from ‐20°C to +55°C Max relative humidity 85% at +55°C USER GUIDE • R11 900019007 000 02 13/24 Copyright © 2012 Ingenico All rights reserved 4.2. USB Terminal connections 4.2.1. USB • • • There is an USB connector (USB type C) on the right side of the Link/2500 Wireless terminal (see below picture). This connector manages Host and Slave connexions. The terminal supports USB Keys with FAT16 or FAT32 The USB Key has to be used with an USB adapter (refers to accessories section) USB type C Connector used for PC travel charger, USB Key, etc… *Type C connector durability: up to 10 000 mating cycles 4.3. Opening trap door This section only fit for Model 1. Model 2 integrate battery inside, so no trapdoor. CAUTION: Switch off the terminal before opening the trapdoor. • Turn the terminal and unclip the trapdoor by pushing on the clip with as shown with the arrows on the picture Model 1 USER GUIDE • R11 900019007 000 02 14/24 Copyright © 2012 Ingenico All rights reserved 4.4. SAMs This Section only fit for Model 1, Model 2 no SAMs functions. No SAMs connectors. The connector modules security SAMs is located inside the terminal, in a closed compartment. • SAMs are identified by the engraved marks on the lower housing • When introducing a SAM in its slot, be sure to put the cut corner as indicated on the engraved marks SAM 2 Connector SAM 1 Connector Model 1 USER GUIDE • R11 900019007 000 02 15/24 Copyright © 2012 Ingenico All rights reserved 4.5. Battery 4.5.1. Main characteristics Characteristics Charge (power supply‐1.0A) Battery life Li‐ion 1250 mAh 50% capacity in 1,5 h; full capacity in 4 hours • 450 transactions with fully charged battery, backlit activated. • Can remain powered ON up to 150 hours terminal in sleeping state starting with fully charged battery and without energy consumption related to backlight * The battery capacity depends on the model of terminal and its use 4.5.2. Installing the battery WARNING Check that the terminal is not connected to the main electric network. This section only fit for Model 1. Model 2 integrate battery inside, cannot remove the battery. • Turn your terminal and unclip the battery trapdoor by pushing on the button as shown on the picture • Disengage the trapdoor • Take the battery pack included in the box • Locate the battery pack connector beside the battery compartment • Plug the battery pack connector according to the connector locating system and (as shown on picture). Verify that it locks. • Place the battery pack in its compartment. • Close the battery compartment trapdoor. Model 1 Battery compartment USER GUIDE • R11 900019007 000 02 16/24 Copyright © 2012 Ingenico All rights reserved 4.5.3. Charging the battery ¾ When does the battery need to be charged? • On initial start‐up, charge the battery for 16 hours under the environmental conditions stated above • When used daily, the terminal recharges its batteries each time it is placed on its base. Charging is automatic • When used with a terminal power supply: connect the power supply to Link/2500 power connector. ¾ How does the battery need to be charged? • The environment in which the charge takes place influences battery lifetime and autonomy (number of transactions) The optimal conditions are as follows: Charging away from any external heat source (radiator, sun, enclosed area…) The optimal temperature is between +15°C and +25°C ¾ How can the battery be charged? Using the terminal power supply • Connect the terminal power supply unit to the terminal type C connector located on the right side of the terminal. • Connect the power supply unit to the power supply mains network • Check to see if the battery symbol is flashing or moving(=battery charging) USER GUIDE • R11 900019007 000 02 17/24 Copyright © 2012 Ingenico All rights reserved 4.5.4. Changing the battery It is imperative to use a battery authorized by Ingenico. There is danger of explosion if battery used is not approved by Ingenico. • Turn it off by pressing simultaneously one second • Remove the battery trapdoor (see section 4.5.2“installing battery”) • Lift the battery and remove it from its compartment • Carefully disconnect battery, following the instructions below. and (yellow key) for about Connect, push Disconnect, pull • Inform the terminal that battery will be replaced (*). Do not start the terminal or connecting terminal power supply without battery. • Connect and install the new battery by following the instructions in section 4.5.2 “Installing battery” • Close the battery trapdoor and charge the new battery. See section "4.5.3 “Charging the Battery" • In order to preserve the environment, dispose used battery in compliance with current country recycling legislation. (*)The terminal memorizes that there is no battery simply by powering up. It will then correctly perform‐full recharge with the next battery. USER GUIDE • R11 900019007 000 02 18/24 Copyright © 2012 Ingenico All rights reserved 5. Recommendations 5.1. Safety Powering down the Link/2500: Disconnect the Link/2500 power supply block adapter from the electrical mains network. Lithium cell The Link/2500 is fitted with an internal lithium cell which can only be accessed by a qualified technician. Battery Link/2500 is fitted with battery specially designed for this terminal. • Only use the appropriate chargers and batteries listed in the Ingenico’s catalogue. • Do not short‐circuit the battery. • Do not attempt to open the battery container. • Used batteries must be disposed of at the appropriated sites. Power adapter • Adapter #1 Model: PSAI05R‐050QL6 Input: AC 100V~240V 50~60Hz/0.3A Output: DC 5V/1A Label explain : Use only power supplies listed in the user instructions. Warning There is a risk of explosion if the battery is incorrectly replaced or is placed in a fire. USER GUIDE • R11 900019007 000 02 19/24 Copyright © 2012 Ingenico All rights reserved SAM1/ SAM2 readers’ compartment The trapdoor for battery, SAM1/SAM2, readers located underneath the terminal, must be in place during the normal operation of the terminal. See sections "Removal of SAM1/SAM2, modules" as well as "Connecting the battery". On airplanes Your handset must be switched off by removing the battery pack. Remove the battery from the terminal when on an airplane. Non‐compliance with these safety rules may result in legal action and/or a ban on later access to cellular network services. Explosion areas Certain regulations restrict the use of radio equipment in chemical plants, fuel depots and any site where blasting is carried out. You are urged to comply with these regulations. The terminal shall be protected by a specially fitted and certified cover enabling use in proximity to a fuel pump. Electronic health appliances Your handset is a radio transmitter which may interfere with health appliances, such as hearing aids, pacemaker, hospital equipment, etc. Your doctor or the equipment manufacturer will be able to provide you with appropriate advice. USER GUIDE • R11 900019007 000 02 20/24 Copyright © 2012 Ingenico All rights reserved 5.2. Security of your terminal Your device fulfils current applicable PCI PTS security requirements. Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example: that the keypad is firmly in place; that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, the chip card reader or any other part of your terminal. Such checks would provide warning of any unauthorised modifications to your terminal, and other suspicious behaviour of individuals that have access to your terminal. Your terminal detects any “tampered state”. In this state the terminal will repeatedly flash the message” Alert Irruption!” and further use of the terminal will not be possible. If you observe the “Alert Irruption!” message, you should contact the terminal helpdesk immediately. You are strongly advised to ensure that privileged access to your terminal is only granted to staff that have been independently verified as being trustworthy. The terminal must never be put in or left at a location where it could be stolen or replaced by another device. CAUTION Positioning of the terminal on check stand must be in such a way to make cardholder PIN (Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such a way that consumers can swivel the terminal sideways and/or tilt it forwards/backwards to a position that makes visual observation of the PIN‐entry process difficult. Positioning of in‐store security cameras such way that the PIN‐entry keypad is not visible. NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when entering their PIN Code. USER GUIDE • R11 900019007 000 02 21/24 Copyright © 2012 Ingenico All rights reserved 6. Standards Environnent (WEEE, Batteries and Packaging) This product is labeled in accordance with European Directives 2002/96/EC concerning Waste Electrical and Electronic Equipment (WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take‐back, treatment and recycling upon end of life of equipment and batteries. The associated symbol means that WEEE and waste batteries must not be thrown away but collected separately and recycled. Ingenico ensures that efficient collection and recycling schemes are set‐up for WEEE and batteries according to the local regulation of your country. Please contact your retailers for more detailed information about the compliance solution in place for disposing of your old product and used batteries. Packaging waste must also be collected separately to assure a proper disposal and recycling. Please note that proper recycling of the electrical and electronic equipment and waste batteries will ensure safety of human health and environment. USER GUIDE • R11 900019007 000 02 22/24 Copyright © 2012 Ingenico All rights reserved 7. Troubleshooting The terminal does not turn on • Check the battery (is it discharged, is it connected?) A full discharged battery can take long charging time to recover • Connect terminal to terminal power supply or put it on powered base Cards are not read • Check that the magnetic card is swiped correctly (with magnetic band on terminal side). • Swipe again the card with the magnetic stripe movement constant and rapid • Verify that the magnetic strip is not damaged, grooved or cracked • Make sure you have inserted correctly the smart card into the smart card reader and removed the card only after the transaction is performed. USER GUIDE • R11 900019007 000 02 23/24 Copyright © 2012 Ingenico All rights reserved “This Document is Copyright © 2012by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to INGENICO for the confidentiality of that information. Care has been taken to ensure that the content of this document is as accurate as possible. INGENICO however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice, and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writing between INGENICO and the user. INGENICO is not responsible for any use of this device, which would be non consistent with the present document. All trademarks used in this document remain the property of their rightful owners.” Ingenico 28‐32 Boulevard de Grenelle 75015 Paris ‐ France Tél. +33 (0)1 58 01 80 00 – Fax +33 (0)1 58 01 91 35 www.ingenico.com USER GUIDE • R11 900019007 000 02 24/24 *296182111* Your contact Copyright © 2012 Ingenico All rights reserved
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.6 Linearized : No Author : reporter04 Create Date : 2017:06:22 15:57:54+02:00 Modify Date : 2017:06:27 15:01:27-07:00 XMP Toolkit : Adobe XMP Core 5.2-c001 63.139439, 2010/09/27-13:37:26 Producer : Acrobat Distiller 7.0.5 (Windows) Creator Tool : PScript5.dll Version 5.2.2 Metadata Date : 2017:06:27 15:01:27-07:00 Format : application/pdf Title : Microsoft Word - Link2500 CLWiFiBT User Guide_V3 Creator : reporter04 Document ID : uuid:acc28900-20b1-4396-b68b-84d8c726f076 Instance ID : uuid:c39bd835-08d2-4fcb-a414-0661c21f2a79 Page Count : 24EXIF Metadata provided by EXIF.tools