Intermec Technologies BTS080-2 6820 Printer User Manual legal

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Date Submitted	2005-08-13 00:00:00
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Compliance Statement Insert
Device Name: AC, DC Portable, Van, Wall Mount Printer
Model Number: 6820
The responsible party for the compliance of this device is:
Intermec Technologies Corporation
6001 36th Avenue West
Everett, WA 98203
USA
CAUTION: See users guide instructions for handling, charging, and replacing batteries. Failure to follow those instructions can result
in personal injury, fire, or battery explosion.
This product conforms to the following approvals. The user(s) of this product are cautioned to use accessories and peripherals
approved by Intermec Technologies Corporation. The use of accessories other than those recommended, or changes to this product that
are not approved by Intermec Technologies Corporation, may void the compliance of this product and may result in the loss of the users
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Digital Emissions Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the radio of television receiving antenna.
Increase the separation between the computer equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the radio or television receiver is connected.
Consult the dealer or an experienced radio television technician for help.
Canadian Digital Apparatus Compliance
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Radio Wave Exposure Information for Model 6820 Configurations with Bluetooth Radio
The Model 6820 Printer has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on
scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.
The Model 6820 Printer with the Bluetooth option has been evaluated using the FCC Maximum Permissible Exposure (MPE) exposure guidelines when used
with the Intermec accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
Users should maintain 20 cm (approximately 8 inches) of clearance between themselves and the 6820 Printer when using the Bluetooth radio interface.
578-100-026 Revision E
*578-100-026E*
*578-100-026E*
Page 1 of 3
DECLARATION OF CONFORMITY
(According to ISO/IEC Guide 22 and EN 45014)
THE PRODUCT HEREWITH COMPLIES WITH THE REQUIREMENTS OF :
THE LOW-VOLTAGE DIRECTIVE 73/23/EEC.
THE EMC DIRECTIVE 89/336/EEC.
THE R&TTE DIRECTIVE 1999/05/EC.
Manufacturer’s Name:
Intermec Technologies Corporation
6001 36th Avenue West
Everett, WA 98203
USA
European Representative:
Intermec International Incorporated
Sovereign House, Vastern Road
Reading, Berkshire
RG1 8BT England
Declares that the product listed below:
Product Type: ITE/Residential, Commercial, and Light Industrial
Product Name: 6820 DC Portable, Van, Wall Mount Printers
Model Number: 6820
Product Options: ALL
Beginning Serial Number: All
Date Issued: August 10, 2005
Conforms to the following product specifications:
Safety: IEC 60950-1 / EN 60950-1
EMC: EN 55022 : 1998 / CISPR Publication 22 : 1997, Class B Limits and Methods
EN 55024 : 1998 (CISPR 24) Information Technology Equipment – Immunity Characteristics –
Limits and Methods of Measurement
EN 61000-4-2 : 1995 – Electrostatic Discharge
EN 61000-4-3 : 1995 – Radiated RF Field
EN 61000-4-4 : 1995 – Electrical Fast Transients
EN 61000-4-5 : 1995 – Voltage Surge
EN 61000-4-6 : 1996 – Conducted RF Field
EN 61000-4-11 : 1994 – Voltage Dips, Short Interruptions, and Variations
EN61000-3-2 : 1995 + A1 : 1998 + A2 : 1998 + A14 : 2000 – Harmonic Current Emissions
EN61000-3-3 : 1995 – Voltage Fluctuation and Flicker
Radio: ETSI EN 300 328
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and
Standard(s).
Company Official: Michael Abel
Signature:
Signed Copy on File
Position: Vice President
Date: August 10, 2005
European Contact: Luc Van Geel, Intermec International Incorporated, Sovereign House, Vastern Road, Reading,
Berkshire, RG1 8BT England; Phone INT+44 118 987 9400; Fax INT+44 118 987 9401
Czech Republic Contact: Global AmeriTech Corporation, Rytirska 10, 110 00, Prague 1, Czech Republic;
Phone INT+420-224 210 493; Fax INT+420-224 211 729
578-100-026 Revision E
*578-100-026E*
*578-100-026E*
Page 2 of 3
PROHLÁŠENÍ O DODRŽOVÁNÍ TECHNICKÝCH NAŘÍZENÍ
(V souladu se směrnicí 22 ISO/IEC a EN 45014)
STRÁNKA JEDNA Z JEDNÉ STRÁNKY
ZDE UVEDENÝ VÝROBEK SPLŇUJE POŽADAVKY:
SMĚRNICE 73/23/EEC PRO NÍZKONAPĚŤOVÁ ZAŘÍZENÍ
SMĚRNICE EMC 89/336/EEC
SMĚRNICE R&TTE 1999/05/EC
Jméno výrobce:
Intermec Technologies Corporation
6001 36th Avenue West
Everett, WA 98203, USA
Evropský zástupce:
Intermec International Incorporated
Sovereign House, Vastern Road
Reading, Berkshire
RG1 8BT England
prohlašuje, že níže uvedený výrobek:
Typ výrobku:
Vybavení informační technologie/rezidenční, komerční a lehké průmyslové
Název výrobku: Model 6820 Kopírka
Číslo výrobku: Model 6820
Varianty: Všechny
Počáteční sériové číslo: Všechna
Datum vydání: 10. Důstojný 2005
Splňuje následující parametry výrobku:
Bezpečnostní: IEC 60950-1 / EN 60950-1
EMC: EN 55022 : 1998 / CISPR vyhláška 22: 1997, Limity a metody třídy B
EN 55024: 1998 (CISPR 24) Vybavení informační technologie – charakteristiky odolnosti –
Limity a metody měření
EN 61000-4-2 : 1995 – Elektrostatický výboj
EN 61000-4-3 : 1995 – Vyzařované vysokofrekvenční pole
EN 61000-4-4: 1995 – Rychlé přechodové elektrické jevy
EN 61000-4-5: 1995 – Napěťový ráz
EN 61000-4-6: 1996 – Vedené vysokofrekvenční pole
EN 61000-4-8: 1995 – Magnetické pole
EN 61000-4-11: 1994 – Krátkodobé poklesy napětí, krátká přerušení a pomalé změny napětí
EN61000-3-2: 1995 + A1: 1998 + A1: 1998 + A1: 2000 – Vyzařované harmonické proudy
EN61000-3-3: 1994 – Kolísání napětí a blikání
Radio: ETSI EN 300 328
Já, níže podepsaný, tímto potvrzuji, že výše uvedené vybavení splňuje požadavky výše uvedených nařízení a
standardů.
Zástupce společnosti: Michael Abel
Podpis:
Podepsaná kopie v evidenci
Pozice: viceprezident
Datum: 10. Důstojný 2005
Evropský kontakt: Intermec International Incorporated, Sovereign House, Vastern Road, Reading, Berkshire, RG1 8BT England;
Telefon: MEZIN. +44 118 987 9400; Fax MEZIN.+44 118 987 9401
Kontakt v České republice: Global AmeriTech Corporation, Rytířská 10, 110 00, Praha 1, Česká republika;
Telefon: MEZIN. +420-224 210 493; Fax MEZIN. +420-224 211 729
578-100-026 Revision E
*578-100-026E*
*578-100-026E*
Page 3 of 3
User's Manual
6820 Series
80-Column Printer
Intermec Technologies Corporation
Corporate Headquarters
6001 36th Ave. W.
Technical Communications Department
550 Second Street SE
Everett, WA 98203
U.S.A.
Cedar Rapids, IA 52401
U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of allowing customers
to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for
any other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior notice and do
not represent a commitment on the part of Intermec Technologies Corporation.
E 1997-2005 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser, dcBrowser,
Duratherm, EasyADC, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics,
INCA (under license), InterDriver, Intermec Printer Network Manager, IRL, JANUS, LabelShop, Mobile
Framework, MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower, SmartSystems, TE
2000, Trakker Antares, and Virtual Wedge are either trademarks or registered trademarks of Intermec
Technologies Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (™ or ®) symbol in
every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion,
and to the benefit of the trademark owner, with no intention of infringement.
There are U.S. and foreign patents pending.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
ii
6820 Series 80-Column Printer User’s Manual
Document Change Record
This page records changes to this document. The document was originally released as Revision A.
Revision
Date
Description of Change
04/2004
Updated printer paper specifications in Chapter 1, “Introduction.”
08/2004
Merged technical reference information into user guide to create a user manual. Added
information about Bluetooth configuration, 600 Series Computers, 700 Series Computers, and the 6820 Configuration Utility application for Windows 2000 and Windows XP
operating systems.
12/2004
Updated information for the Bluetooth shutdown timer. Added Appendix C, “Printer
Fonts Test Print Jobs” to provide sample test font print jobs.
05/2005
Includes Bluetooth information for the wall mount printer.
10/2005
Included CK60 Handheld Computer infomration.
6820 Series 80-Column Printer User’s Manual
iii
iv
6820 Series 80-Column Printer User’s Manual
Contents
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Do not repair or adjust alone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
First aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resuscitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Energized equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Who Should Read this Manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction
xiii
xiii
xiii
xiii
xiii
xiii
xiv
xv
xv
xv
xv
xvi
xvi
............................................................... 1
About the Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Battery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Internal Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Vehicle Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Fixed Mount Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Portable Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Wall Mount Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hinges on Printer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Internal Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Material Breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Caliber Breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Printer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Wall Mount Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Fixed Mount Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Portable Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Fixed Mount or Portable Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Wall Mount Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Inside Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Operation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
6820 Series 80-Column Printer User’s Manual
Contents
Installing Internal Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Adjusting the Print Head Gap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Loading Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fixed Mount and Portable Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wall Mount Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading the Flat Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading the Compact Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
18
19
19
19
Loading Paper into Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Positioning the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Pinfeed Holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
20
21
22
Inserting Computer in Terminal Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Inserting a 4000 Series or a 62XX Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Inserting a 61XX, a 600 Series, a 700 Series, or a CK60 Computer . . . . . . . . . . . . . . . . 24
Maintenance
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Operating Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
General Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the Inside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Removing Old Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cleaning the Mask Spring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Changing the Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protocol Selection Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Autofeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the Bit Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Zero Print Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32
32
32
32
33
33
Using the 6820 Printer Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
Font Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connecting to the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
vi
6820 Series 80-Column Printer User’s Manual
Contents
Instructions for Windows 95 or Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration File Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Utility Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Load Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modify Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Save Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Save Defaults to Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alpha Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Instructions for Windows 2000 or Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Utility Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Default Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About the Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bluetooth Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Control Code Definitions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Control Code Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Buffers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I/O Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print (image) Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Special Notations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Printer Control Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancel Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Carriage Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Form Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Half-Speed Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancel Half-Speed Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Inactivity Time for Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Line Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Perform Master Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Print Position (absolute) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Print Position (relative) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Top-Down Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Bottom-Up Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Unidirectional Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancel Unidirectional Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Unidirectional (one line) Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Page Formatting Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Line Spacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Skip Over Perforation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancel Skip Over Perforation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Character Style and Text Mode Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Condensed Mode (compressed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancel Condensed Mode (compressed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Double-Strike Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancel Double-Strike Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Double-Wide (expanded) Mode (one-line-only) . . . . . . . . . . . . . . . . . . . .
Cancel Double-Wide (expanded) Print (one-line-only) . . . . . . . . . . . . . . . . . . .
Select Double-Wide (expanded) Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancel Double-Wide (expanded) Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Elite Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Emphasized Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancel Emphasized Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Define Intercharacter Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Italic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancel Italic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Master Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Pica Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Superscript Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Subscript Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancel Subscript/Superscript Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select Underline Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancel Underline Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tabs and Tab Setting Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Horizontal Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vertical Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Character Sets and User-Defined Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Single Byte Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Double-Byte Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Multi-Byte Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Defined Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Graphics Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Eight-Pin Graphics Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nine-Pin Graphics Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Page Layout for Fanfold Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Paper End Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
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Bluetooth Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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About the Bluetooth Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bluetooth Adapter Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
700 Series or CK60 Handheld Computer to 6820 Pass Through . . . . . . . . . . . .
700 Series or CK60 Handheld Computer to Bluetooth Module Communication
Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Bluetooth Adapter Power Management Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Radio Power On/Off Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Persistent Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
System Behavior/Software Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Remote Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Bluetooth Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Diagnostics Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Radio Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
System Qualification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation Resilience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpackaged Drop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Terminal Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety/Regulatory/Agency Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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103
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Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Troubleshooting and Diagnostics
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Checking the Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Self-Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Printer Mechanism Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Communications or Host Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Communications Pin-Out Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Verifying the Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Source Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communications / Host Computer Verification . . . . . . . . . . . . . . . . . . . . . . .
Error Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Run-Time Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power-On Self-Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POST Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fatal Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Self-Test Function Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Boot Block Program Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Program Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Font Module Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A2D Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nonvolatile Diagnostic Memory Verification . . . . . . . . . . . . . . . . . . . . . . . . . .
Nonvolatile Diagnostic Memory Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Detailed Printer Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Initiating Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Terminating Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Self-Test Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
First Page of Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sample First Page of Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Second Page of Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Self-Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Miscellaneous Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compatibility Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nonvolatile Flash Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Updating Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Bluetooth Configuration Commands
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Notation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Command and Control Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Query Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Local Bluetooth Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Class of Device/Service Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Service Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connectable On/Off: “ON” or “OFF” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specify Page Scan Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enable Discoverable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specify Inquiry Scan Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Encryption/Authentication: “PIN CODE” . . . . . . . . . . . . . . . . . . . . . . . .
Manage Security Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Read Module Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Read Local Device Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Shutdown Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clear Link Key Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
134
135
136
136
137
137
137
137
138
138
138
138
139
139
140
140
140
Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Cross-Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
141
Control Codes and Escape Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
6820 Series 80-Column Printer User’s Manual
Contents
Single Character Control Code Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Escape Sequence Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Factory-Installed Printer Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Printer Font Test Jobs
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Big 5 Traditional Chinese Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Simplified Chinese Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
IBM 437 Codepage Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Japanese (Shift JIS) Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Korean Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
International Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Index
Control Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
General Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Files Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
6820 Series 80-Column Printer User’s Manual
xi
Contents
xii
6820 Series 80-Column Printer User’s Manual
Before You Begin
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Summary
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can be
damaged if you do not follow the safety warnings and cautions.
Do not repair or adjust alone
Do not repair or adjust energized equipment alone under any
circumstances. Someone capable of providing first aid must always be
present for your safety.
First aid
Always obtain first aid or medical attention immediately after an injury.
Never neglect an injury, no matter how slight it seems.
Resuscitation
Begin resuscitation immediately if someone is injured and stops breathing.
Any delay could result in death. To work on or near high voltage, you
should be familiar with approved industrial first aid methods.
Energized equipment
Never work on energized equipment unless authorized by a responsible
authority. Energized electrical equipment is dangerous. Electrical shock
from energized equipment can cause death. If you must perform
authorized emergency work on energized equipment, be sure that you
comply strictly with approved safety regulations.
6820 Series 80-Column Printer User’s Manual
xiii
Before You Begin
Safety Icons
This section explains how to identify and understand dangers, warnings,
cautions, and notes that are in this manual. You may also see icons that tell
you when to follow ESD procedures and when to take special precautions
for handling optical parts.
A warning alerts you of an operating procedure, practice, condition,
or statement that must be strictly observed to avoid death or serious
injury to the persons working on the equipment.
Avertissement: Un avertissement vous avertit d’une procédure de
fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit
être strictement respecté pour éviter l’occurrence de mort ou de
blessures graves aux personnes manupulant l’équipement.
A caution alerts you to an operating procedure, practice, condition, or
statement that must be strictly observed to prevent equipment damage
or destruction, or corruption or loss of data.
Attention: Une précaution vous avertit d’une procédure de
fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit
être strictement respecté pour empêcher l’endommagement ou la
destruction de l’équipement, ou l’altération ou la perte de données.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
xiv
6820 Series 80-Column Printer User’s Manual
Before You Begin
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the Intermec
web site at www.intermec.com and click Service & Support. The Intermec
Global Sales & Service page appears. From the Service & Support menu,
move your pointer over Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this document is
presented for reference only. The code does not necessarily represent
complete, tested programs. The code is provided “as is with all faults.” All
warranties are expressly disclaimed, including the implied warranties of
merchantability and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download our current
manuals in PDF format. To order printed versions of the Intermec
manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
intermec.custhelp.com to review technical information or to request
technical support for your Intermec product.
Telephone Support
These services are available from Intermec Technologies Corporation.
In the U.S.A. and Canada
call 1-800-755-5505
and choose this option
Service
Description
Factory Repair and
On-site Repair
Request a return authorization
number for authorized service
center repair, or request an
on-site repair technician.
Technical Support
Get technical support on your
Intermec product.
Service Contract
Status
Inquire about an existing
contract, renew a contract, or ask
invoicing questions.
Schedule Site Surveys Schedule a site survey, or request 4
or Installations
a product or system installation.
Ordering Products
Talk to sales administration,
place an order, or check the
status of your order.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the Intermec
web site, click Contact.
6820 Series 80-Column Printer User’s Manual
xv
Before You Begin
Who Should Read this Manual?
This manual provides you with information about the features of the 6820
Series 80-Column Printer, how to install, configure, operate, maintain,
access the programming capability, and troubleshoot the printer.
Related Documents
This table contains a list of related Intermec documents and their part
numbers.
Document Title
Part Number
6820 Printer Terminal Holder Upgrade Instructions
962-018-011
6820 Printer Installation Instructions
962-018-016
The Intermec web site at www.intermec.com contains our documents that
you can download in PDF format.
To order printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.
xvi
6820 Series 80-Column Printer User’s Manual
1
Introduction
The 6820 Printer is used in the route accounting industry to produce
high-quality customer invoices, receipts, load reports, transfers, and other
documents. A unique “sleep” feature saves energy when the printer is not
printing, eliminating the ON/OFF switch. Data input is normally provided by hand-held or mobile computers.
6820 Series 80-Column Printer User’s Manual
Chapter 1 — Introduction
About the Printers
S Fixed Mount Printer
The fixed mount printer is mounted in motor vehicles or used in a
settlement room. The terminal holder may be mounted on the printer
or a remote dock can connect to the side of the printer. A deep paper
tray, which holds up to 200 3-ply forms (about 2” or 5 cm thick) is under the printer mechanism.
S Portable Printer
The portable printer has a handle so that you can carry it. An optional
internal battery permits operation without the use of an external power
source. The terminal holder is an integral part of this printer. A shallow
paper tray, which holds up to 50 3-ply forms (about an inch or 2.5
centimeters thick) is under the printer mechanism.
S Wall Mount Printer
The wall mount printer hangs on a mounting plate secured to a wall.
Computers communicate with this printer through the remote terminal
holder, remote dock, or vehicle dock. With no internal paper tray, paper is loaded from a separate paper tray (holds up to 2.5” or 6 cm of paper) or a box. The printer mechanism is permanently attached.
Fixed Mount Printer
(with 4000 Series/62XX Terminal Holder)
Portable Printer
(with 61XX Terminal Holder)
Wall Mount Printer
(with mounting plate and flat paper tray)
6820 Series 80-Column Printer User’s Manual
Chapter 1 — Introduction
Battery Options
The following battery options are available for the 6820 Printers. See “Inside Sales” for ordering information and part numbers
Internal Battery
This battery (P/N: 317-075-001) allows the portable printer and some
fixed mount printers to operate independently of other power sources.
Vehicle Battery
A power cable provides power to the printer through a cable permanently
installed in the vehicle.
6820 Series 80-Column Printer User’s Manual
Chapter 1 — Introduction
Connectors
Each printer has a dc power jack that connects the printer to a power
source, such as the vehicle battery or an external power supply.
Each printer communicates with a mobile computer through the 25-pin
data communications connector (wall mount printer) or mobile computer
socket (in terminal holder, remote terminal holder, or vehicle dock).
Fixed Mount Printer
The dc power connector is on the bottom rear of the printer behind the
printer terminal holder. The data communications socket is in either the
printer terminal holder or a separate vehicle dock.
Portable Printer
The dc power connector is on the side of the printer beneath the printer
terminal holder. The data communications socket is either in the printer
terminal holder or a separate vehicle dock.
Wall Mount Printer
The dc power connector is on the bottom left of the printer. The data
communications connector (25-pin socket) is on the bottom right.
DC power
connector
Mobile computer
socket
Portable Printer
Fixed Mount Printer
Wall Mount Printer
DC power
connector
Mobile computer
socket
DC power
connector
Data communications
connector
6820 Series 80-Column Printer User’s Manual
Chapter 1 — Introduction
Control Panel
The printer control panel has four indicators in the top row and three buttons in the bottom row. Three indicators blink when there is a problem.
The three buttons adjust and align the paper.
Indicators
PAPER OUT
The printer is out of paper.
HEAD JAM
The print head is jammed and cannot move.
LOW BATT
The internal battery voltage, the vehicle battery voltage, or the power
module voltage is too low.
Power
This stays lit while the printer is in active mode, or awake. When the
printer is in sleep mode, or without power, this is dark.
Buttons
FORM FEED
Press this button to feed the paper into the printer mechanism or
when the printer should advance to the next form. If the printer ran
out of paper, press this button to initiate automatic paper loading.
SET PAGE
Press this button to signal the beginning of the page to the printer
after you have made the appropriate paper adjustments; or to set the
linefeed counter to zero and move the print head to its home position. In “Paper Out” conditions, press this button to clear the Paper Out
error before printing can resume.
LINE FEED
Press this button to adjust the top of the paper to the next line.
LOW BATT
HEAD JAM
Power
PAPER OUT
LINE FEED
FORM FEED
6820 Series 80-Column Printer User’s Manual
SET PAGE
Chapter 1 — Introduction
Hinges on Printer Cover
All printer covers are hinged to the printer. These hinges have a tension
screw (turn clockwise to tighten, turn counterclockwise to loosen), should
you need to adjust them.
Internal Power Module
The alternating current (ac) power module, or the ac foot, is available for
fixed mount and portable printers — not for wall mount printers — and
allows for ac operation. The ac foot is installed at the factory and is not an
add-on option.
Insert the power cord connector into the ac foot connector in the printer;
then plug the cord into an ac outlet. This power cord can wrap around the
ac foot when not in use.
AC foot
Plug on power cord
(goes to ac outlet)
6820 Series 80-Column Printer User’s Manual
Chapter 1 — Introduction
Paper
Use of paper that matches the following specifications ensures
optimum 6820 performance. Variation from these specifications, use
of aged paper, or use of paper exposed to elements such as dirt or
humidity may cause printing problems.
The printer works with 1–3 ply carbonless paper that is single-edge glued
and designed for sprocket feed. Standard paper size is 8.5 x 11” or 8.5 x
12” (241 x 305 mm international). Use 3-ply forms up to a maximum of
0.009 inch (0.23 mm) thick.
A soft, flexible, rubber type cement applied to one perforation strip only is
preferred. The resultant lamination should wrap around a 1-1/4 inch diameter roll without curl or wrinkle.
Material Breakdown
The following tables show the material broken down per ply:
14# CBF (Carbonless Back and Front)
Target
Under
Over
Basis Weight
14#
13.3
14.7
Caliper
2.9
2.6
3.2
Moisture
5.0
4.0
6.0
Smoothness (RS)
165
110
230
Smoothness (CB)
270
220
320
Brightness (Wht)
88
86
90
Colors available: White, Canary, Pink, Goldenrod, Blue, Green
15# CF (Carbonless Front)
Target
Under
Over
Basis Weight
15#
14.43
15.8
Caliper
3.0
2.5
3.2
Moisture
5.0
4.0
6.0
Smoothness (RS)
140
100
180
Smoothness (CF)
140
100
180
Brightness (Wht)
85
84
86
Colors available: White, Canary, Pink, Goldenrod, Blue, Green
6820 Series 80-Column Printer User’s Manual
Chapter 1 — Introduction
16# CB (Carbonless Back)
Target
Under
Over
Basis Weight
16#
15.2
16.8
Caliper
3.3
2.8
3.8
Moisture
5.7
4.2
6.7
Smoothness (RS)
180
120
270
Smoothness (CB)
270
220
320
Brightness (Wht)
86
84
88
Opacity (Wht)
81
78.5
82
Target
Under
Over
Basis Weight
20#
15.2
16.8
Caliper
4.0
3.8
4.2
Moisture
3.8
4.7
5.0
Smoothness
140
100
170
Brightness (Wht)
94
82
N/A*
Opacity (Wht)
85
84
N/A
20# OCR Laser Bond
* Not Applicable
Caliber Breakdown
The following information show the caliber of forms broken down per ply:
1-Ply (20#)
Targeted: 4.0
Maximum: 4.2
2-Ply (15# and 16#)
Targeted: 6.3
Maximum: 7.0
3-Ply (14#, 15#, and 16#)
Targeted: 9.2
Maximum: 10.2
6820 Series 80-Column Printer User’s Manual
Chapter 1 — Introduction
Printer Dimensions
Below are the three most common printer configurations:
Wall Mount Printers
See the 6820 Printer Installation Instructions P/N: 962-018-016 for Wall
Mount assembly dimensions. Below are the width, height, and depth dimensions for the Wall Mount Printer.
Width
Length
Depth
13.25”
10.5”
4.5”
(33.7 cm)
(26.7 cm)
(11.4 cm)
Fixed Mount Printers
The base of the Fixed Mount Printer is 12.75” (32.5 cm) wide by 14”
(35.5 cm) front to back. The upper portion varies according to the configurations shown in the following table.
Fixed Mount Printer Dimensions
Configuration (with deep paper tray)
Width
Length
Depth
with 61XX Holder Side Mount
20.25”
(51.4 cm)
14.5”
(36.8 cm)
7.5”
(19.1 cm)
with 4000 Sesries, 62XX, 600 Series, 700 Series, or CK60
Holder Side Mount
18.5”
(47.0 cm)
14.5”
(36.8 cm)
8.0”
(20.3 cm)
with 61XX Holder Top Mount
16.75”
(42.5 cm)
16.75”
(42.6 cm)
7.5”
(19.1 cm)
with 4000 Series, 62XX, 600 Series, 700 Series, or CK60
Holder Top Mount
15.0”
(38.1 cm)
16.75”
(42.6 cm)
8.0”
(20.3 cm)
Portable Printers
The Portable Printer may come with a handle, an ac foot, or with a terminal holder top mount. Note the ac foot adds 2.5” (6.35 cm) to the width.
Portable Printer Dimensions
Configuration
Width
Length
Depth
with handle, 61XX Holder Top Mount, and Deep Paper Tray
16.5”
(41.9 cm)
16.75”
(42.6 cm)
8.0”
(20.3 cm)
with handle, 61XX Holder Top Mount, and Shallow Paper Tray
16.75”
(42.5 cm)
16.75”
(42.6 cm)
7.5”
(19.1 cm)
with handle, 4000 Series, 62XX, 600 Series, 700 Series, or CK60
Holder Top Mount, and Deep Paper Tray
15.0”
(38.1 cm)
16.75”
(42.6 cm)
8.0”
(20.3 cm)
with handle, 4000 Series, 62XX, 600 Series, or 700 Series, or CK60
Holder Top Mount or Fill Plate, and Shallow Paper Tray
16.5”
(41.9 cm)
15.0”
(38.1 cm)
5.13”
(13.0 cm)
Remote Connections
A printer and a computer, using the supplied serial cable, can operate
while up to 30 feet (9 meters) apart.
6820 Series 80-Column Printer User’s Manual
Chapter 1 — Introduction
Reset Button
Each printer has a reset button that cold-boots the printer.
Fixed Mount or Portable Printer
Both the fixed mount printer and the portable printer have the reset button on the left-hand side of the raised printer mechanism. See the following illustration for the location of the reset button.
Printer
mechanism
(raised)
Reset
button
Wall Mount Printer
The wall mount printer has the reset button on the right hand side of the
printer case.
Front of
printer
10
Reset
button
6820 Series 80-Column Printer User’s Manual
Chapter 1 — Introduction
Specifications
Note: Various print fonts do affect the print speed.
Print Speed:
230 cps
Weight:
Fixed Mount Printer:
14.41 lbs (6.55 kg)
Portable Printer:
with 4000 or 61XX Terminal 12.75 lbs (5.80 kg)
Holder:
with 62XX. 600 Series, 700
Series, or CK60 Terminal
Holder:
Wall Mount Printer:
12.25 lbs (5.67 kg)
10.00 lbs (4.54 kg)
Mounting plate:
4.25 lbs (1.93 kg)
Flat paper tray:
5.40 lbs (2.45 kg)
Compact paper tray:
4.50 lbs (2.05 kg)
Temperature:
DC Operating:
–4_ to 140_ F (–20_to 60_ C)
AC Operating:
–4_ to 113_ F (–20_to 45_ C)
Storage:
–22_ to 158_ F (–30_ to 70_ C)
Humidity:
Operating:
10 to 85% noncondensing
Storage:
5 to 95% noncondensing
Altitude:
Operating:
–100 to 5000 meters
Storage:
15,000 meters
Electrical:
Voltage:
13.8 volts dc (nominal)
Current:
1 mA (sleep mode — no charge); 3.5 amps
(average while charging internal battery)
Vibration:
1.5 Gs RMS for six hours
ESD:
15 kV noncontact and 8 kV contact
Battery:
Shelf life:
1 year @ 77_ F (25_ C)
2.3 amperes-hour
12 volt lead acid
(order batteries through Inside Sales)
Note: Battery goes dead within two weeks if connected to the printer and
with no external charge source.
6820 Series 80-Column Printer User’s Manual
11
Chapter 1 — Introduction
Inside Sales
Contact Inside Sales at 1-800-255-6292 for these supplies:
Cables:
4’ power cable
P/N: 226-215-001
8’ Battery cable
P/N: 206-875-002
16’ Battery cable
P/N: 206-875-006
22’ Battery cable
P/N: 206-875-009
”Y” power cable
P/N: 226-325-001
Internal battery:
P/N: 317-075-001
Cleaning solutions:
MICRO-CLEAN II
P/N: 901-438-001
Guide Shaft Cleaner
P/N: 901-439-001
Paper:
1-ply:
P/N: 816-027-111
2-ply:
P/N: 816-027-012
3-ply:
P/N: 816-027-013
Ribbon cartridges with:
12
Black ribbon:
P/N: 805-060-001
Purple ribbon:
P/N: 805-060-002
6820 Series 80-Column Printer User’s Manual
2
Operation
This chapter provides instructions how to set up the 6820 Printer for the
first time.
6820 Series 80-Column Printer User’s Manual
13
Chapter 2 — Operation
Check List
Make sure the following tasks are done:
S Printer is unpacked.
S Foam blocks are removed from around the printer. Save the box and
packaging materials for future use, such as servicing, relocations, etc.
S Twist tie is removed from the print head.
S Power cable is hooked up to the vehicle battery or power source.
S Printer is mounted in the vehicle.
The following tasks must be done. Specific instructions for these tasks are
described on the pages given:
1 Connect the battery (page 15).
2 Install the ribbon cartridge (page 16).
3 Load the paper into the paper tray (page 18) and into the printer (several steps starting on page 20).
4 Insert the mobile computer (page 23).
Note: Complete these tasks before starting any printer operations.
14
6820 Series 80-Column Printer User’s Manual
Chapter 2 — Operation
Installing Internal Battery
The optional internal battery (sold separately — see “Inside Sales” in Chapter
1 for ordering information and part number) is primarily for portable printers; not wall mount printers. The battery can go in some fixed mount printers via a cable and a factory-installed adapter.
The printer battery recharges automatically when the printer is connected
to an external power source via power cable. For most installations, the
external power source is passed through the printer to the mobile computer. The printer battery does not provide charge to the computer.
Note: Remove the printer battery when storing a printer for over 30 days.
After storage, reinstall the battery and connect the printer to an external
power source for at least two hours, to recharge the battery.
1 Unlatch and open the printer mechanism.
2 Lower the battery into the rear of the printer case, as shown.
3 Attach the battery cable to the battery.
4 Push the battery down and back under the back edge of the case. The
battery should snap into place.
5 Close and latch the mechanism.
Latches or
rubber bumpers
Battery
Battery
cable
Printer mechanism
(raised)
6820 Series 80-Column Printer User’s Manual
15
Chapter 2 — Operation
Installing the Ribbon Cartridge
Ensure there is a ribbon cartridge (sold separately — see “Inside Sales” in
Chapter 1 for ordering information and part number) in the printer before
you print and that the ribbon is fully seated (cartridge makes a distinct
“snap” or “click”) with the visible portion of the ribbon straight and even.
1 Turn the ribbon advance knob (in the direction of the raised arrows) to
remove any slack in the ribbon.
2 Squeeze the ribbon cartridge locking tab into the cartridge, then lower
the cartridge over the print head.
3 Lower the tab side of the cartridge until it clicks.
4 Release the tab and press down on the arrow to fully seat the ribbon cartridge (tab clicks outward).
5 Turn the ribbon advance knob (follow raised arrows) to align the ribbon
in the front of the print head.
Ribbon
Locking tab
Advance
knob
Tightens
ribbon
16
6820 Series 80-Column Printer User’s Manual
Chapter 2 — Operation
Adjusting the Print Head Gap
The head gap adjuster is near the printer mechanism on the side opposite
the green thumb wheel. The print head adjuster has five notches between
the print head and the platen for different paper thicknesses.
Verify the thickness of the paper loaded into the printer.
S If you are using single-sheet forms, set the head gap adjuster to the third
notch away from the paper.
S If you are using multiple-sheet forms (2-ply or 3-ply), set the head gap
adjuster to the fourth notch away from the paper.
S If you experience frequent head jams, set the head gap adjuster to the
fifth notch away from the paper. This may stop the head jams.
S If the 2-ply and 3-ply paper have light printing, setting the gap adjuster
to a closer setting will darken the print.
Note the print head adjuster is set on the third notch.
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Chapter 2 — Operation
Loading Paper Tray
Note: Do not exceed the recommended amounts of paper quantity or
thickness. When loading multiple-sheet paper, be sure to have the original
faced up, with the leading edge towards the rear of the printer.
Fixed Mount and Portable Printers
1 Unlatch and raise the printer mechanism.
2 Lower a stack of paper, with the original faced up, into the paper tray
under the printer mechanism.
S The fixed mount printer holds up to 200 3-ply forms (about 2” or 5
cm thick).
S The portable printer holds up to 50 3-ply forms (about an inch or
2.5 cm thick).
3 Pull the top form out and over the rear of the printer mechanism. Lower and latch the printer mechanism.
Paper tray
(beneath printer
mechanism)
18
Printer mechanism
(raised)
6820 Series 80-Column Printer User’s Manual
Chapter 2 — Operation
Wall Mount Printer
The wall mount printer can load paper from either an optional flat paper
tray or an optional compact paper tray.
Loading the Flat Paper Tray
If you have a flat paper tray attached to the wall mount printer, hold a
stack of paper, up to 2.5 inches (6 cm) thick, with the original facing you,
and lay the stack flat into the tray. Pull the top form out to load into the
printer.
Loading the Compact Paper Tray
If you have a compact paper tray attached to the wall mount printer, do
the following to load paper into that tray:
1 With the original facing you, hold a stack of paper, up to 2.5 inches (6 cm)
thick, vertically over the compact paper tray.
2 Simultaneously lower the paper into the compact paper tray and pull up
the bottom end of the paper until the entire stack fits, like a “U,” inside
the compact paper tray.
3 Pull the top form out to load into the printer.
The compact paper tray is filled in this illustration
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Chapter 2 — Operation
Loading Paper into Printer
CAUTION: Follow these steps to load the paper into the printer, or
paper jams may occur.
Paper for the 6820 Printer has perforated strips that fit onto the pinfeed
holder pins, guiding the paper into the printer. This paper is sold separately in 1-, 2-, or 3-ply forms. See “Inside Sales” in Chapter 1 for ordering
information and part numbers.
Positioning the Paper
1 Open the pinfeed holders outward.
2 Take the top edge of the sheet of paper and position it, original side facing down, over the pinfeed holder pins.
3 Align the first few holes of the paper, on each side of the paper, onto the
pinfeed holder pins.
4 Close the pinfeed holders.
5 Raise the paper bail.
Note: Go to the next page to adjust the pinfeed holders.
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6820 Series 80-Column Printer User’s Manual
Chapter 2 — Operation
Adjusting the Pinfeed Holders
Note: There are two pinfeed holders, one next to the green thumb wheel
and one opposite the same wheel. Always loosen the pinfeed holder opposite the green thumb wheel.
Note: Adjusting the pinfeed holder next to the green thumb wheel may
cause information to print in the wrong place. If this pinfeed holder is
moved, correct its location by releasing the pinfeed holder tab, moving the
pinfeed holder as close to the green thumb wheel as possible, then locking
the pinfeed holder tab, before adjusting the opposite pinfeed holder.
If the paper does not fit on the two pinfeed holders properly, follow these
steps to adjust the area between the two pinfeed holders to fit the width of
the paper. See the following illustration.
1 With the pinfeed holders open, release the locking tab on the pinfeed
holder opposite the green thumb wheel.
2 Adjust the pinfeed holder position so that the pins align with the paper.
3 Close the pinfeed holder.
4 Ensure that the paper is smooth (no folds, bulges, bows, etc.) between
the pinfeed holders. If so, push the locking tab down on the pinfeed
holder that you adjusted.
Pinfeed
holder
Locked
pinfeed holder
locking tab
Released
pinfeed holder
locking tab
Thumb wheel
(green)
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Chapter 2 — Operation
Setting the Paper
Do the following to feed the paper into the printer:
1 Press the FORM FEED button on the control panel to feed the paper
into the printer.
2 Lower the paper bail. An empty printer autofeeds new paper approximately 0.1” (0.25 cm) beyond the top of the paper bail.
Note: The ideal distance to feed paper beyond the paper bail may vary
due to environmental conditions (such as humidity) and specific aspects
of certain paper. Use the green thumb wheel to position the paper to a
desired distance per your conditions.
Note: If your paper has a preprinted logo on every page, make sure the
print head is below the preprinted logo. If not, you can adjust the position of the paper, either by pressing the LINE FEED button, or by using the green thumb wheel.
3 Once the paper is properly positioned, press the SET PAGE button,
thus clearing the PAPER OUT light, and to indicate where the top of
the page is.
4 Close the printer lid. Ensure that the paper passes through the paper slot
when the printer begins to print.
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Chapter 2 — Operation
Inserting Computer in Terminal Holder
Note: When removing the computer, do not press the computer keys
against the terminal slide retainer. Always store the computer in the terminal holder.
The fixed mount or portable printers have terminal holder options for the
4000 Series, 61XX, 62XX, 600 Series, 700 Series, or CK60 Computer.
Inserting a 4000 Series or a 62XX Computer
Do the following to insert either a 4000 Series or a 62XX Computer into
the terminal holder:
1 Insert the bottom of the computer into the terminal slide retainer.
2 Use the computer to push the terminal slide retainer all the way in the
direction shown. See part A in the following illustration.
3 Lower the connector end of the computer into the terminal holder.
4 Slide the computer to fully seat it in the printer docking connector. See
part B in the following illustration.
(A)
Bottom (or battery)
end of computer.
(B)
Computer connector
end in printer
Terminal slide retainer
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Chapter 2 — Operation
Inserting a 61XX, a 600 Series, a 700 Series, or a CK60 Computer
Do the following to insert a 61XX, 600 Series, 700 Series, or CK60 Computer into the terminal holder:
1 Insert the top of the computer into the terminal slide retainer.
2 Use the computer to push the terminal slide all the way in the direction
shown. See part A in the following illustration.
3 Lower the connector end of the computer into the terminal holder.
4 Slide the computer to fully seat it in the docking connector. See part B
in the following illustration.
(A)
(B)
1. Top (display) of computer inserted in terminal slide retainer
2. Docking connectors
This illustration shows a 700 Series computer.
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6820 Series 80-Column Printer User’s Manual
3
Maintenance
The printer lasts longer and performs better when it is operated correctly
and kept clean.
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Chapter 3 — Maintenance
Operating Guidelines
Do
Ensure that the computer remains connected to the printer throughout printing or operation.
Make sure the printer cover is closed (except during maintenance or when loading paper).
Ensure there is paper properly installed in the paper tray or dashboard mount.
Disconnect the printer power cable when jump-starting the vehicle.
Clean the external surface of the printer using a soft cloth moistened with mild soap and water, a good quality
cleaner, such as MICRO-CLEAN II, and if necessary, rubbing alcohol.
Make sure your printer is loaded with paper before communicating with your mobile computer.
Do Not
Spill liquids or food crumbs into the printer.
Sit or stand on the printer.
Use solvents or abrasive cleaners on the printer.
Rest objects on, under, or against the printer.
Allow the printer to be knocked over or physically damaged.
Start or stop the vehicle engine while printing.
Overload paper tray (paper jams will occur).
Use objects to remove paper from between the print head and platen (damage to mask spring/print head will occur).
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Chapter 3 — Maintenance
General Cleaning
CAUTION: Do not use glass cleaners with ammonia. Permanent
damage to the printer cover will occur if such glass cleaners are used.
CAUTION: Do not use abrasives or solvents (or any product
containing these substances) to clean any part of the unit. Permanent
damage to the printer will occur if such substances are used.
CAUTION: Never use ketonic solvents (acetone or ketone) or
aromatic solvents (toluene or xylene) to clean any part of the printer.
Doing this can damage the printer.
Note: MICRO-CLEAN II is the only cleaner recommended for this purpose. Other cleaners can damage the case.
Note: GUIDE SHAFT CLEANER is recommended for cleaning your
80-column printer guide shafts. Cleaning the printer guide shaft can reduce the number of head jams caused by dirt and buildup.
Note: Both cleaners are sold separately. See “Inside Sales” in Chapter 1 for
ordering information and part numbers.
Periodic cleaning helps maintain the appearance and reliability of the
printer. When cleaning the printer, inspect both the outside and the inside
for obvious signs of damage, wear, or impending failure.
Cleaning the Outside
Do not pour liquid cleaners directly on the printer case. Instead, dampen a
soft, lint-free cloth with a quality cleaner and clean the exterior surfaces
with this cloth. Do not use solvent solutions. Inspect the dc power jack, all
cables, and the remote terminal holder or vehicle dock for damage.
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Chapter 3 — Maintenance
Cleaning the Inside
CAUTION: Let the printer cool before you clean the inside of the
printer, or you may burn your fingers.
Open the printer cover and inspect the ribbon cartridge and all visible
moving parts on the printer mechanism for signs of wear or damage.
Pinfeed holder
Thumb wheel (green)
Paper bail
Head gap
adjuster
Ribbon cartridge
This illustration shows the visible moving parts of the printer mechanism.
Use a low-pressure, dry air source, such as “canned air” available at electronic supply houses and typewriter repair facilities, or a vacuum, to remove accumulated paper dust from the printer mechanism.
The printer ribbon contains a special lubricant to ensure that the fine dot
wires inside the print head receive adequate lubrication. Replace the ribbon frequently to prolong the life of the print head. The printer requires
no additional user-applied lubrication. Ribbon cartridges, available in
black or purple, are sold separately. See “Inside Sales” in Chapter 1 for ordering information and part numbers.
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Chapter 3 — Maintenance
Removing Old Ribbon Cartridge
Physically move the print head mechanism to an open area, then do the
following to remove the old ribbon cartridge:
1 Squeeze the ribbon cartridge locking tab (on the side of the cartridge)
against the ribbon cartridge.
2 Lift the ribbon cartridge to remove the ribbon from the print head. Ensure the ribbon does not catch.
3 Lift the ribbon cartridge out of the printer.
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Chapter 3 — Maintenance
Cleaning the Mask Spring
Look at the mask spring behind the print head. If the mask spring needs to
be cleaned, go on to the next page. If the mask spring appears to be in
good condition, install a new ribbon cartridge as described on page 16.
Mask spring
Print head
This shows the location of the mask spring.
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6820 Series 80-Column Printer User’s Manual
Chapter 3 — Maintenance
Do the following to clean the mask spring:
1 Unlatch the print head locking tabs to release the print head, lift the
print head aside, then lift up the paper bail. Do not detach the print head
unit.
CAUTION: Never use a sharp object, such as pinchers, to clean
between the print head and the platen (rubber roller). This can
damage the mask spring and print head.
2 Remove the clear plastic paper guide that seats the mask spring, if necessary. Use your fingernails to loosen the base of the paper guide, then
pull the paper guide straight up from the printer mechanism.
3 Remove the metal mask spring from the paper guide and clean with a
quality cleaner. Replace if damaged.
4 Put the good, clean mask spring into the paper guide and install the paper guide into the printer.
5 Close the paper bail, reinsert the print head, latch the two print head
locking tabs, and install the ribbon.
Print head
locking tabs
Print head
(lifted aside)
Mask spring
Paper bail (raised)
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Chapter 3 — Maintenance
Changing the Printer Settings
Note: If your printer configuration matches either of the following conditions (manufacturing date or control program version #), then you may
not be able to use your printer control panel to reconfigure the printer.
For units built after March 15, 1999 (line 4 on your self-test report for the
manufacturing date under the “MFG Date” header) or with control program versions greater than 1.67 (line 10 on the self-test report), you do
need to use the configuration utility to change settings. See Chapter 4,
“Using the 6820 Printer Configuration Utility” for information on using the
configuration utility to reflash your printer.
Note: Old printers can be updated with newer control program versions.
The following configuration information applies to units with control program versions 1.67 or older.
On rare occasions, you may need to reconfigure the printer. Use the control panel to enter the following modes and set the printer. Factory defaults
are in bold:
S Protocol Selection
Sets the protocol (NPCP or DTR)
S Configuration
S Autofeed (CR versus CR+LF)
S Bit Rate (9600 bps or 19.2K)
S Zero Print Option (slashed (4) or unslashed (0))
Protocol Selection Mode
Press and hold both the FORM FEED and LINE FEED buttons until you
hear a beep to activate the protocol selection mode. See the Protocol
Binary Sequence table on page 33 for available protocols in the order they
are stored. The PAPER OUT, HEAD JAM, and LOW BATT lights turn
ON or OFF in combinations to indicate which protocol is selected for the
printer. (Factory default is NPCP, all three indicators must be OFF.)
Configuration Mode
Press and hold both the SET PAGE and LINE FEED buttons, for about
four seconds until you hear a beep, to activate the configuration mode.
Setting the Autofeed
S If the LOW BATT indicator stays dark, autofeed is set to CR only
when the printer receives a CR in the input data.
S If the same indicator is lit, autofeed is set to LF+CR and a linefeed is
performed when a CR is received in the input data stream from the
host.
Press LINE FEED to toggle these two autofeed options.
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Chapter 3 — Maintenance
Selecting the Bit Rate
S If the PAPER OUT indicator is lit, the printer is set for “19.2K.”
S If the same indicator stays dark, the printer is set for “9600 bps.”
Press the FORM FEED button to toggle these bit rates.
Adjusting the Zero Print Option
S If the HEAD JAM indicator is lit, the zero print option is set for the
zero with a slash (4) to appear in printouts.
S If the HEAD JAM indicator stays dark, the zero print option is set for
the zero without a slash (0) to appear in printouts.
Press the SET PAGE button to toggle between these zero print options.
After selecting configurations, press both SET PAGE and LINE FEED
buttons and listen for a beep to take the printer out of the “Configuration
Mode.” Warm-start the printer to reset it with the new configurations.
Protocol Binary Sequence
Protocol
PAPER OUT
Indicator
HEAD JAM
Indicator
LOW BATT
Indicator
NPCP (factory default)
OFF
OFF
OFF
Reserved
OFF
OFF
ON
Reserved
OFF
ON
OFF
Reserved
OFF
ON
ON
DTR no parity
ON
OFF
OFF
DTR odd parity
ON
OFF
ON
DTR even parity
ON
ON
OFF
IrDA
ON
ON
ON
Repeatedly press the LINE FEED button to increment the light sequence
to the protocol of choice (NPCP to IrDA).
Example
If the printer is set for “NPCP” (OFF, OFF, OFF), press the LINE FEED
button four times to increment the protocol selector to the “DTR no parity” protocol (ON, OFF, OFF).
Repeatedly press the SET PAGE button to decrement the light sequence to
the protocol of choice (IrDA to NPCP).
Example
If set for “DTR no parity” protocol (ON, OFF, OFF), press the SET
PAGE button four times to return to “NPCP” (OFF, OFF, OFF).
After you have selected the protocol, press both the FORM FEED and
LINE FEED buttons and listen for a beep. This takes the printer out of
the Protocol Selection Mode. Warm-start the printer to reset it with the
new protocol.
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Chapter 3 — Maintenance
34
6820 Series 80-Column Printer User’s Manual
4
Using the 6820 Printer
Configuration Utility
The IntermecR 6820 Printer Configuration Utility is run on a host computer to manipulate the configuration of a 6820 Printer flash memory.
This chapter describes how to install and use the configuration utility. Before using the configuration utility, you must connect your host computer
to your printer, go to page 37 for instructions.
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Chapter 4 — Using the 6820 Printer Configuration Utility
Font Modules
Intermec Technologies provides the following font modules for your 6820
Printer:
S NFT00000.MOD — Default International, 4820 compatible
S NFT00437.MOD — IBM/Microsoft compatible Code Page 437
S NFT00932.MOD — JIS Japanese
S NFT00936.MOD — GB2312 Chinese Simplified
S NFT00949.MOD — KSC5601 Korean
S NFT00950.MOD — Big 5 Traditional Chinese
Note: See Appendix C, “Printer Font Test Jobs,” for sample print jobs.
Note that there are three versions of the default font module
(NFT00000.MOD) — Arabic, Turkish, and International. Any one version of this module, but not all three versions, can appear in the 6820
Printer Configuration Utility “FONTS” directory and install on the 6820
Printer. The International version of this font module is automatically
placed in the “FONTS” directory when the Configuration Utility is
installed on the host computer.
All three versions are included on the toolkit CD as follows:
S The Arabic version is included in the “Default Fonts\Arabic” directory.
S The Turkish version is in the “Default Fonts\Turkish” directory.
S The International version is in the “Default Fonts\International” directory.
Once the Configuration Utility is installed on the host computer, any of
these default font modules can replace the existing default font module
(NFT00000.MOD). Copy the desired default font from the appropriate
toolkit CD default fonts directory to the “FONTS” directory of the Configuration Utility. The Configuration Utility has access to any font modules in this “FONTS” directory.
For Windows 95 and Windows 98 users:
If the default installation process was followed, the configuration utility
“FONTS” directory is located at “6820PRTR\TOOLKIT\FONTS”
where “6820PRTR” is replaced by the actual directory in which you chose
to extract the files.
For Windows 2000 and Windows XP users:
If you followed the default installation process, the Configuration Utility
“FONTS” directory is located at “Program Files\Intermec\6820 Printer
Configuration Utility\FONTS.”
Note: Do not rename the font files in the “FONTS” directory. If you do
so, the files names will not match the data in these files and the fonts will
not work as expected.
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Chapter 4 — Using the 6820 Printer Configuration Utility
Connecting to the Printer
Connect your printer to your desktop computer via a serial cable. The serial COM Port connector on either your Fixed Mount Printer or your Portable Printer is on your printer mechanism, the same side as the green
thumb wheel.
Printer
mechanism
(raised)
COM Port connector
Reset button
Be sure to locate and disconnect the gray terminal holder ribbon cable
connector from the floor of the printer cavity. The cable is located behind
the printer mechanism on the same side as the green thumb wheel and is
the one that is not attached to the printer mechanism.
Disconnect this terminal holder
ribbon cable from the floor of
the printer cavity
Ignore this cable attached
to the printer mechanism.
Intermec Technologies provides a printer configuration utility based on
several operating systems that may be used on your host computer. Below
are the operating systems for which the configuration utility is written. Select your operating system, then go to that page to begin instructions for
your particular configuration utility.
S If your host computer has either Windows 95 or Windows 98, go to
page 38 for instructions.
S If your host computer has Windows 2000 or Windows XP, go to page
53.
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Chapter 4 — Using the 6820 Printer Configuration Utility
Instructions for Windows 95 or Windows 98
These instructions apply to desktop computers running either Windows
95 or Windows 98 operating systems.
Installation
All files necessary to configure the 6820 Printer are located in the toolkit,
including the Configuration Utility application program,
RPGPCONF.EXE, and the initialization file, RPGPCONF.INI. The initialization file is used by the Configuration Utility to specify the location
and names of font and printer control program files.
To set up your host computer to use the Configuration Utility, extract the
toolkit files from the self-extracting archive file, NPTK6820.EXE. First,
create a directory, on your host computer, with an appropriate name for
the Configuration Utility files. The name of this directory is your choice.
You could choose to have the files extracted at the root directory of your
host computer. However, the directory used in the example below is
\6820PRTR. Execute the self-extracting file from the target directory while
specifying the path to NPTK6820.EXE in the command line.
Upon executing NPTK6820.EXE, a “TOOLKIT” subdirectory is created,
as well as other associated subdirectories, as shown in the diagram below.
The Configuration Utility application program and the initialization file
are extracted to the TOOLKIT subdirectory. Other files are extracted to
the other subdirectories created by the archive file.
6820PRTR
TOOLKIT
This is the directory where
you executed NPTK6820, to
extract the configuration
utility files.
6820SYS
DOS
FONTS
PCFS
Configuration File Support
The configuration utility allows the user to generate custom configuration
files. These files have the file name extension of “.PCF”, and they reside in
the directory specified in the initialization file. See DEFAULT.PCF, in the
PCFS directory for an example.
Configuration Utility Operation
A configuration consists of a list of fonts, some parameter settings, and optionally, a printer control program.
When the utility is active, it holds a configuration in memory. This is
called the “working configuration”. Initially, this working configuration
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Chapter 4 — Using the 6820 Printer Configuration Utility
has no fonts, the parameters are set to the default values, and there is no
printer control program in memory. You should consider the working configuration as temporary and lost when you exit from the utility.
The Configuration Utility’s main menu offers you various ways to manipulate the working configuration. You can overwrite this working configuration with a previously saved configuration, stored either in a disk file
on the computer or in the 6820 Printer itself by using one of the Load
Printer Configuration options. You can modify the working configuration
by using one of the Modify Printer Configuration options. Once the
working configuration is loaded and modified, you can save this to either a
disk file or the printer by using one of the Save Printer Configuration options.
In addition to the various Load, Modify, and Save options, a Defaults option is provided, which allows you to restore the printer to a default configuration with a single option.
Starting the Program
When you run RPGPCONF.EXE, the first screen you see is like the following. Click OK to continue to the Main Menu.
Main Menu
The following options are available on the Main Menu.
S Use Load Printer Configuration to load an existing configuration. Load
either from disk or from the printer.
S Use Modify Printer Configuration to review or modify the working
configuration, or include the printer control program in the currently
loaded configuration.
S Use Save Printer Configurations to save a configuration file to disk or
download the working configuration to your 6820 Printer.
S Use Defaults to restore the printer to its default configuration.
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Chapter 4 — Using the 6820 Printer Configuration Utility
Note that when the Main Menu is first displayed, the Save Printer Configuration options are grayed out, prohibiting selection of those options
until a configuration is loaded or modified.
Exit from the Configuration Utility Program
If you click Exit, a message appears to prompt whether you want to exit.
Click No to return to the Main Menu. Click Yes to exit the program.
Load Printer Configuration
This set of options allows you to load configuration information from disk
(on the host computer) or from the printer (connected to the host computer).
Load Configuration from File option
This option, selected from the Main Menu, allows you to load a configuration file from one of the drives on your host computer.
Click From File from the Main Menu to access the File, Open window.
Here, you can open a configuration parameters file from one of your host
computer drives. It operates like the File, Open on a standard Windows
program.
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Chapter 4 — Using the 6820 Printer Configuration Utility
Canceling the Operation
Click Cancel to return to the Main Menu without selecting a file to open.
Selecting a File Name
You can select the drive, directory, and file name with your pointing device, using standard MS Windows file selection methods. If you want to
enter text for a file name, you can do this with the alpha keyboard, or use
your host computer keyboard. Click Alpha to access the alpha keyboard
described on page 52.
Loading the Selected File
After selecting a configuration file to load, click OK. If the selected file
does not exist, you see an error message similar to the following. Click OK
to return to the Main Menu without loading a file.
If the file does exist, you see a warning that loading the selected file will
overwrite your working configuration, as shown in the message box below.
Click OK if this is acceptable, otherwise click Cancel to return to the
Main Menu without loading a file.
After clicking OK, the configuration from the selected file is loaded into
memory and becomes the current working configuration. If this load is
successful, a message similar to the one shown below is displayed. Click
OK to return to the Main Menu.
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Chapter 4 — Using the 6820 Printer Configuration Utility
However, if the working configuration is not replaced successfully with the
configuration from the selected file, an error message is displayed informing you that it was not successful, as shown below. Click OK to return to
the Main Menu without loading a file.
Load Configuration from Printer
This option, selected from the Main Menu, loads a configuration from the
6820 Printer. Click From Printer from the Main Menu to display a warning message (as shown below) and indicate that the printer’s configuration
will overwrite the working configuration. Click OK to overwrite the configuration, otherwise click Cancel to return to the Main Menu without
loading the printer’s configuration.
If you click OK, a message is then displayed prompting you to reset the
printer. If the connection is not successful, after approximately 20 seconds,
the following message is displayed.
If you click Yes, repeat the previous steps, starting with Attempting a Connection to the Printer.
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Chapter 4 — Using the 6820 Printer Configuration Utility
If you click No, an error message appears (as shown below) is displayed
informing you that the configuration was not loaded. Click OK to return
to the Main Menu without loading the printer’s configuration.
Connection Successful
If the connection to the printer is successful, then no user intervention is
required throughout the remainder of this operation. The Get From Printer function is initiated, and the Configuration Utility copies the printer
configuration into the working configuration.
This utility communicates with the 6820 Printer to find out the current
parameter settings and which font modules are loaded. The name, version,
and size of these font modules are then displayed on the Get From Printer
screen.
If the operation is successful, you are returned to the Main Menu and the
printer configuration is loaded as the working configuration. You can view
or modify the working configuration by selecting a Modify Printer Configuration option.
Modify Printer Configuration
This set of options allows you to view or change a working configuration,
including adding fonts from disk (on the host computer), deleting printer
fonts, and changing parameters settings.
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Chapter 4 — Using the 6820 Printer Configuration Utility
Include Control Program is a switch that determines whether to include
the printer control program when saving the working configuration to the
printer. Click this box to change the setting. When checked, the control
program is included the next time you save the printer configuration.
Generally, you only need to update the control program as new versions
become available. The control program is named NPFL6820.MOD.
Font Selection
This option, selected from the Main Menu, selects fonts that are available
on disk, or deletes existing fonts. A variety of different international fonts
are also available in the toolkit for the 6820 Printer.
Clicking Fonts from the Main Menu takes you to Font Selection where
you can perform operations related to font files,. The Fonts Available list
shows font files that are available on disk. The Fonts Selected list show
fonts that are in the current printer configuration.
Note that Save is grayed out, prohibiting that selection, until either new
fonts are selected, or fonts are removed from the Fonts Selected list.
Copying Font Files
To select font files, highlight the font files in the Fonts Available list, with
your pointing device. You can highlight several files at one time, using
conventional Windows selection methods. Then click Copy to copy those
font files to the Fonts Selected list.
However, if you attempt to copy fonts from the Fonts Available list when
these fonts already exist in the Fonts Selected list, the following error message is displayed, once for each of the duplicate fonts (where the current
font file name is listed in place of NFT00000.MOD).
Click OK to close the error message and not copy the font to the Fonts
Selected list. If there are two or more duplicate fonts, the cycle repeats until an error message is displayed for each of the duplicate font files.
The font file names become unhighlighted, you remain in the Font Selection window, and the duplicate fonts are not copied to the Fonts Selected
list.
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Deleting Font Files
To avoid the problem of exceeding flash memory, you can delete fonts in
the printer flash, from the Fonts Selected list. To do this, select the font
names you want to delete in the Fonts Selected list, then click Erase to
clear the names from the Fonts Selected list.
Space Remaining in Flash
The Space Selection box, below the Fonts Selected list, displays the space
remaining in flash (in kilobytes), based on fonts currently selected. When
this number is negative, it means the available space in flash is less that the
size of the selected fonts. Delete some fonts before saving the rest.
Saving the Selected Fonts
Note that Save is initially grayed out, disabling its use. Once the Fonts Selected list is changed, Save is enabled (no longer grayed out).
Fonts marked with an asterisk (*), in the Fonts Selected list, are currently
in printer flash, but not found on disk, and are lost when flash is updated
from disk (Save to Printer option).
When Save is clicked, and there is enough space in printer flash memory
for the fonts in the Fonts Selected list, the working configuration is updated with the selected fonts. The amount of printer flash memory to
spare, after being loaded with the selected fonts, is shown (in kilobytes) in
the Space box. As long as this number is not negative, there is enough
space for the selected fonts.
However, if you attempt to save fonts and there is not enough space in
printer flash memory, the following error message is displayed. Click OK
to return to the Font Selection window and delete fonts in the Fonts Selected list.
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Canceling the Operation
Click Cancel to return to the Main Menu without making any changes. If
you have not made any changes to the Fonts Selected list, you return to
the Main Menu.
However, if you have already made some changes to the Fonts Selected
list, a confirmation message appears, similar to that shown below. Click
OK to return to the Main Menu with changes made to the Fonts Selected
list discarded. Click Cancel to remain in the Font Selection window.
Parameters Selection
This option, selected from the Main Menu, allows you to review or modify
the working configuration.
Click Parameters from the Main Menu to access the Parameters window
where you can modify any of the parameters that are not grayed out. Default parameter values are marked with an asterisk (*).
Modifying Parameters
To modify the configuration, select parameters on this screen using your
pointing device.
Required for Bluetooth — Convert the Printer to Epson DTR Mode
Those using Bluetooth must switch the 6820 Printer from the Norand
Portable Communications Protocol (NPCP) mode to the Epson DTR
mode with the baud rate set to “19.2K” and the parity set to “None.”
Note: The 6820 Bluetooth adapter does not support any other settings.
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Note: If your version of the Configuration Utility has a 38.4K bit rate
selection, ignore that selection. If selected, it defaults to 19.2K bps. On
future releases, the 38.8K bit rate will not show on the display.
Note: If your version of the Configuration Utility has an XON/XOFF
selection, ignore that selection. If selected, it defaults to DTR. On future
releases, the XON/XOFF protocol will not show on the display.
Saving Parameters
Clicking Save updates the working configuration and returns you to the
Main Menu.
Canceling the Operation
Click Cancel to return to the Main Menu without modifying any configuration parameters.
Save Printer Configuration
These options allow you to save the working configuration to disk or to
printer.
Save is initially grayed out in the Main Menu, and cannot be used until a
configuration is either loaded or modified.
Save to File
This option, selected from the Main Menu, allows you to select the drive,
directory, and file name with your pointing device, using standard Windows file selection methods.
Click To File from the Main Menu to access the File Save As window
(similar to the File Open window). This option allows you to save the
working configuration to a disk file.
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Choosing File Name and Location on Disk
You can select the drive, directory, and file name with your pointing device, using standard MS Windows file selection methods. If you want to
enter text for a file name, you can do this with the alpha keyboard, or use
your host computer keyboard. Click Alpha to access the alpha keyboard
described on page 52.
Saving the Configuration to Disk
After you have selected the drive, directory, and file name, click OK to
save the configuration file. If a file by the same name exists, the following
confirmation message is displayed, informing you that if you continue it
will overwrite the existing file.
Click Cancel to return to the Main Menu without the working configuration saved to a file.
Click OK for the File Save As operation to continue. The following information is displayed assuring you that the working configuration was successfully saved to disk. Click OK to return to the Main Menu.
Canceling the “Save to File” Operation
From the File, Save As window, if you click Cancel, this aborts the Save to
File operation, and returns you to the Main Menu without saving the
working configuration.
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Save to Printer
This option, selected from the Main Menu, allows you to send the working configuration to your 6820 Printer.
When To Printer from the Main Menu is clicked, a warning message (as
shown below) is displayed.
This means that the working configuration is copied into flash memory, in
your 6820 Printer, and overwrites the current configuration settings that
are in your printer. Click OK to for the system to connect to the printer
and transfer the configuration, or click Cancel to return to the Main Menu
without updating the printer.
Attempting a Connection to the Printer
After clicking OK, a message is displayed, informing you that the system is
attempting to establish connection with the printer. At this point you
should connect a serial cable (P/N: 226-270-001) between your host computer and the printer (if not already connected), then reset the printer.
Connection Failed
If the connection is not successful after the predetermined period of time
(approximately 20 seconds), the following message is displayed.
Click Yes to repeat the previous steps above (starting with Attempting a
Connection to the Printer), else click No. An error message (as shown below) is displayed informing you that the configuration was not saved.
Click No to return to the Main Menu without updating the printer.
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Connection Successful
If the connection is successful, the following screen is displayed, the Send
to Printer function is initiated, and the printer’s configuration is updated
to match the working configuration.
This screen displays the progress made while updating the printer’s configuration. Upon completion of this operation, the Total Transfer bar reaches 100%, and you return to the Main Menu.
Save Defaults to Printer
Click Save to Printer on the Main Menu to load the default configuration
file, DEFAULT.PCF, and save it to the printer. This combines the operations of the [from file], the selection of the DEFAULT.PCF file, and the
[to printer] into a single button. The following message appears stating
that the working configuration is overwritten. Click Cancel to return to
the Main Menu without loading the default configuration file.
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If you click OK, and if the default configuration file is not successfully
loaded into the working configuration (such as an illegal directory), then
the following error message appears. Click OK to return to the Main
Menu without loading a file.
If the default configuration file is successfully loaded into the working configuration, a message, as shown below, is displayed. Click OK to continue
with the Restore Defaults to Printer operation.
Attempting a Connection to the Printer
If the default configuration was successfully loaded into working configuration, then a message is displayed, prompting you to reset the printer.
Connection Failed
If the connection is not successful, after approximately 20 seconds, the following message is displayed.
Click Yes to repeat the previous steps, above, starting with Attempting a
Connection to the Printer. If you click No, an error message (as shown below) is displayed. Click OK to return to the Main Menu without saving
the default configuration to the printer.
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Connection Successful
If the operation was successful, your 6820 Printer is now set to the default
configuration in flash memory, and you are returned to the Main Menu.
Default Printer Settings
These settings are used when Restore Defaults to Printer is selected:
Zero Print Option
Slash all zeros (zeros are printed with a slash)
Autofeed Configuration
CR (carriage return at end of line without line feed)
Protocol
NPCP
Parity
N/A (for NPCP)
Bit Rate
19.2K
For other printer defaults, refer to the Printer Defaults paragraph in Appendix B, “Cross-Reference Tables.”
Alpha Keyboard
The Alpha button, on either the File Open window or the File Save As
window, brings up the alpha keyboard onscreen for you to enter text.
Returning the File Name to the Previous Dialog Window
After selecting all of the needed text, click Save to return the text to the
window where needed. Click Cancel to exit without saving the text. The
following confirmation message appears. Click OK to return to the previous window without the entered text, or click Cancel to stay with the
alpha keyboard.
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Instructions for Windows 2000 or Windows XP
These instructions apply to desktop computers running either Windows
2000 or Windows XP operating systems.
Installation
All files necessary to configure the 6820 Printer are located on the CD for
the 6820TKCD toolkit, including the 6820 Printer Configuration Utility
application program, PCONFIGAPP.EXE. To set up your host computer
to use the Configuration Utility, do the following:
1 Insert the toolkit CD in your host computer.
2 From your desktop, use your Explorer application to view the contents
of the tookit CD.
3 Double-click the SETUP.EXE executable file, then click Next from the
Welcome screen to continue.
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4 If you wish to change the default location of this installation, click
Browse to change the destination. If this installation is for anyone who
uses this desktop computer, select Everyone near the bottom of this
screen. Click Next to continue.
If you wish to know the amount of space required for the configuration
utility, click Disk Cost for the following screen. Click OK to close and
return to the installation screens.
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5 Click Next to verify this installation, click Back to adjust the information in the previous screen, or click Cancel to exit this installation.
6 A progress screen, followed by an Installation Complete screen finishes
this installation. Click Close to exit the installation.
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If the default location was not changed in step 4 on the previous page, the
“Program Files\Intermec\6820 Printer Configuration Utility” subdirectory
is created. The Configuration Utility application program and applicable
DLL files are extracted to this subdirectory.
After installation, from your desktop, click Start > Programs > Intermec >
6820 Printer Configuration Utility to access the 6820 Printer Configuration Utility executable and related documentation.
Configuration Utility Operation
Note: If your 6820 Printer has a Bluetooth adapter, its RS-232 line driver
can be in contention with the configuration port’s connected programming PC. Disconnect the Bluetooth adapter before continuing.
This configuration consists of a list of fonts, some parameter settings, and a
printer control program.
When the utility is active, it holds a configuration in memory. This is
called the “configuration clipboard.” Initially, this configuration has parameters set to their default values. Consider the contents of the configuration clipboard as temporary and lost when you exit from the utility.
With the Configuration Utility, you can view the configuration stored in
your 6820 Printer using the Get 6820 Configuration button. You can
configure or modify the printer settings in your printer using the Set 6820
Configuration button.
In addition, you can use the Reset to Defaults button to reset the configuration clipboard to the recommended printer configuration. Note that this
button does not send the default configuration to the printer.
Starting the Program
From your desktop, click Start > Programs > Intermec > 6820 Printer
Configuration Utility > PConfigApp.exe to access the 6820 Printer Configuration Utility.
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COM Port
This utility is flexible in which COM Port to use to communicate with
your printer. If COM Port 1 is not available or is in use by another application, select another COM Port with which to connect to your printer.
Establishing a Communication with the Printer
Click either the Get 6820 Configuration or the Set 6820 Configuration
button to open communications with the printer.
1 The “Opening COM Port x to printer . . . ” message appears in the text
box of your utility. The “x” in the message indicates to which COM
Port your utility is set.
2 When the “Press Reset on the printer” message appears in the text box,
press the reset button on your printer mechanism.
3 As soon as successful communication is established between your desktop computer and your printer, an “Opening COM Port x to printer. . .
Done.” message appears in the text box.
Note: If an “Unable to open COM Port x to printer” message appears in the
text box, as shown in the previous sample, another software application
may be using the selected COM Port. Either select another COM Port or
disable the software application using the COM Port in question. See page
61 for more errors.
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Get 6820 Configuration
To view the settings on your 6820 Printer, do the following:
1 Click Get 6820 Configuration to initiate communication.
2 The “Getting printer parameters . . . ” message appears in the text box.
3 When finished retrieving information from the printer, the “Getting
printer parameters . . . Done” message replaces the message described in
step 2. This message indicates parameters were successfully obtained
from the printer and the utility settings reflect your printer settings.
4 Either go to “Set 6820 Configuration” in the next paragraph; or click
OK to close the utility, then detach the serial cable.
Set 6820 Configuration
The settings in the configuration clipboard are what is sent into your
printer when you change its configuration.
1 In the configuration clipboard, if necessary, select what settings are required for your printer. To undo your selections and return them to their
defaults, click Reset to Defaults.
2 Click Set 6820 Configuration to initiate communication. The “Setting
printer parameters . . .” message appears in the text box of your utility.
3 Once settings in your printer are changed, the “Setting printer parameters
. . . Done” message replaces the message described in step 2.
Note: If the parameters cannot be set, a “Unable to set printer parameters” message is shown. This indicates the connection broke down between your desktop computer and your printer.
4 Click OK to close the utility, then detach the serial cable.
Required for Bluetooth — Convert the Printer to Epson DTR Mode
Those using Bluetooth must switch the 6820 Printer from the Norand
Portable Communications Protocol (NPCP) mode to the Epson DTR
mode with the baud rate set to “19.2K” and the parity set to “None.”
Note: The 6820 Bluetooth adapter does not support any other settings.
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Fonts and Control
Click Fonts and Control from the 6820 Configuration Utility to update
the fonts stored in your printer or to update the printer control program.
The Fonts Available for Update list shows font files that are available. The
Fonts Selected for Update list show fonts that are to go to the printer.
Get Printer Fonts
To learn what fonts are currently in your printer, click Get Printer Fonts,
then wait for the information to appear in the text box in the bottom right
corner of the dialog. Below is a sample screen.
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Copying Font Files
To select font files, highlight the font files in the Fonts Available for Update list. You can highlight several files at one time. Then click the right
arrow pointing to the Fonts Selected for Update list to copy the selected
font files to this list. Below is a sample screen.
If you select enough fonts that go over the space allowed, an error message
will appear. Click OK to close the error message and not copy the font to
the Fonts Selected for Update list. If there are two or more fonts that exceed the space allowed, this message repeats until an error message is displayed for each of the font files that went over the space allowed.
Space in Flash
The Space Needed information shown beneath the Fonts Available for
Update list indicates the total space required (in bytes) for all of the fonts
in the list. The Space Remaining information listed below the Fonts Selected for Update list displays the space remaining in the printer, given the
fonts in the Selected list.
Update Printer
This button updates the printer fonts and the control program depending
on the options selected on the dialog. Note that if the Selected list is empty
and the Include control program update is not checked, a “Nothing selected
for update” message appears in the text box.
S Formats the printer flash for font updates and writes new font files to
the printer for any fonts in the Selected list.
Click the top, right arrow to copy selected font files from the Fonts
Available for Update list to the Fonts Selected for Update list. Click
the bottom, left arrow to remove any selected files from the Fonts Selected for Update list.
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Click Update Printer to update the fonts in the printer with those in
the Fonts Selected for Update list. The Update progress: bar indicates
the progress as the control program or fonts are written to the printer.
S The Include program control update box determines whether to include the printer control program when updating the printer. Check
this box to update the setting and include the control program the next
time you update the printer configuration.
Generally, you only need to update the control program as new versions
become available. The control program is named NPFL6820.MOD.
Default Printer Settings
The following settings are the defaults for your 6820 Printer:
Zero Print Option
Print zeros without a slash
Autofeed Configuration
CR (carriage return at end of line without line feed)
Protocol
NPCP
Parity
N/A (for NPCP)
Bit Rate
19.2K (19200)
For other printer defaults, refer to the Printer Defaults paragraph in Appendix B, “Cross-Reference Tables.”
Error Messages
There are three cases where the computer may not connect to the printer.
Here are the three cases and error messages. Note that “x” indicates the
number assigned to the COM Port in question.
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Timeout Error
The timeout error may occur due to either of these situations:
S The printer was not reset in the time allowed.
S The COM port exists on the desktop computer but nothing is connected to the port.
Error Message:
Unable to open COM port x to printer. Printer not reset
within the time allowed or printer not connected to COM
port x.
Port Not Found Error
The COM port does not exist. The particular COM port is identified in
the error message.
Error Message:
Unable to open COM port x to printer. COM port x cannot
be found.
Access Denied Error
The COM port exists but a connection with the printer is not established.
The particular COM port is identified in the error message.
Error Message:
Unable to open COM port x to printer. Access to COM
port x is denied. Close applications using COM port x
or try another port.
About the Configuration Utility
Click About to learn about your version of the 6820 Configuration Utility. When done, click OK to return to the utility.
Bluetooth Adapter
Note: If your 6820 Printer is to use a Bluetooth adapter, be sure to connect this adapter after you exit the Configuration Utility, thus finish reconfiguring the 6820 Printer fonts.
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Control Code Definitions
This chapter contains a set of control code definitions and specifications
for page layout for the 6820 Printer. These control code definitions are
organized by categories of functions.
To locate control codes easily, several methods have been provided:
S Alphabetically organized (complete list)—
refer to the Control Codes & Escape Sequences Index table in Appendix B,
“Cross-Reference Tables.” Locate the index for the control code, and turn
directly to that page.
S Numeric order (single character codes only)—
refer to the Single Character Control Code Definitions table in Appendix
B, “Cross-Reference Tables.“ Locate the index for the control code, and
turn directly to that page.
S Numeric order (complete list)—
refer to the Escape Sequences Quick Reference table in Appendix B,
“Cross-Reference Tables” and look up control codes by their actual code
values. Locate the index for the escape sequence, and turn directly to
that page.
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Control Code Definitions
Buffers
I/O Buffer
All characters and control codes received by the printer are stored in this
buffer. Characters and controls codes are read from this buffer and acted
upon to form the print buffer. Characters are removed from the I/O buffer
as they are processed.
Print (image) Buffer
All characters go through this buffer on their way to the printed page. This
buffer contains the graphic image of the dots to print, from which characters are rendered. It is cleared when its contents are printed.
Special Notations
The following information defines notations included in the format definitions of the escape sequences, throughout this section.
Notation
Description
(0)
Used in the ASCII column of any of the Format definitions, indicates that its value can only be zero
(and not the character “0”). For example: Select Top-Down Printing ESC US (0).
(1)
Used in the ASCII column of any of the Format definitions, indicates that its value can only be one
(and not the character “1”). For example: Select Bottom-Up Printing ESC US (1).
When a number (at the end of an escape sequence) is marked with an asterisk, then either the value
corresponding to that number or the value of the string character can be used for that number.
For example, if 1* is shown, then either the value (1), or the value of the string character (decimal:
49, hex: 31) can be used.
NUL
The NUL character is represented in the Dec column as 0, in the Hex column as 00, and in the
ASCII column as NUL.
General Printer Control Functions
Backspace
The print buffer is emptied. The print head is moved to the left one character space (using the current pitch). This can be performed to, but not
beyond, the left margin setting. The backspace is ignored if justification of
right, full, or centered is selected.
Format
Decimal
Hex
ASCII
08
BS
The backspace control code (BS) is not reliable when text contains different character pitches. For reliable backspacing, use the escape sequence
(ESC “\”), Set Relative Print Position.
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Beeper
The printer’s sounding device produces a beep sound for approximately
1/10 of a second.
Format
Decimal
Hex
ASCII
07
BEL
Cancel Line
All of the characters currently in the print buffer are discarded. Current
print position is set to left margin. Text already printed cannot be canceled.
Format
Decimal
Hex
ASCII
24
18
CAN
Carriage Return
The print head is repositioned at the start of the print line (usually at the
left margin), and repositions the pointer to the start of the print buffer,
after printing all data in the buffer. Also, all of the “one line” functions are
reset, such as bold, double-strike, double-wide, or unidirectional printing.
Format
Decimal
Hex
ASCII
13
0D
CR
Note: You can add an automatic line feed with a configuration item (see
Configuration Parameters in Chapter 7, “Troubleshooting and Diagnostics”).
Delete
The last character in the print buffer is deleted. This functions only in left
justification.
Format
Decimal
Hex
ASCII
127
7F
DEL
Form Feed
The contents of the print buffer is printed, the print buffer is cleared, and
the paper is advanced to the top of the next page (Top of Form), according
to the current page length setting. The carriage position is moved to the
start of the line.
Format
Decimal
Hex
ASCII
12
0C
FF
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Select Half-Speed Printing
Half-speed mode is turned on to provide quiet printing, and more accurate
print positioning during text mode printing.
Format
Decimal
Hex
ASCII
27 115 1*
1B 73 01*
ESC “s” 1*
Cancel Half-Speed Printing
Half-speed mode is turned off (factory default), and continues with normal
speed printing.
Format
Decimal
Hex
ASCII
27 115 0*
1B 73 00*
ESC “s” 0*
Set Inactivity Time for Sleep Mode
The time period, for which the printer waits during inactivity before it
goes into low-power mode, is set (in n seconds). The factory default is 10
seconds.
Format
Decimal
Hex
ASCII
27 122 n
1B 7A n
ESC “z” n
Line Feed
Perform Line Feed
The contents of the print buffer is printed, then cleared, and the character
count is reset to zero; then the print head advances to the next print line,
using the current spacing. The position of the carriage is not affected and a
carriage return is not executed.
Format
Decimal
Hex
ASCII
10
0A
LF
Perform n/216-inch Line Feed
The paper to immediately advanced n/216 of an inch. This does not affect
subsequent line feeds. Range of n is 0–255.
Format
66
Decimal
Hex
ASCII
27 74 n
1B 4A n
ESC “J” n
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Perform n/216-inch Reverse Line Feed
An immediate reverse line feed of n/216 of an inch is produced. This does
not affect subsequent line feeds. Range of n is 0–255.
Format
Decimal
Hex
ASCII
27 106 n
1B 6A n
ESC “j” n
Perform Master Reset
The Master Reset code initializes the printer, by resetting all special modes
to their default power-up states (see the Factory Defaults paragraph in Appendix B, “Cross-Reference Tables” for a complete list of settings that are
initialized with this command).
Format
Decimal
Hex
ASCII
27 64
1B 40
ESC “@”
Set Print Position (absolute)
The print head is moved to an absolute horizontal position on the paper.
The distance is specified, in dots from the left margin to the new print
position (at which subsequent characters are printed). Each dot represents
1/60 of an inch. The values for n1 and n2 determine the distance, as follows:
number of dots = n1 + (n2 * 256)
Maximum position is 480. The previous contents of the current print
buffer is printed.
If the position specified would have placed the print head outside the current margins, this function is ignored and the previous setting remains effective. This function is also ignored in right, center, and full justification
modes.
Format
Decimal
Hex
ASCII
27 36 n1 n2
1B 24 n1 n2
ESC “$” n1 n2
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Set Print Position (relative)
The print head is moved to a horizontal position on the paper, relative to
the current print head position. The distance specified is in dots. To determine n1 and n2, first calculate the displacement required in 1/120ths of an
inch. If the displacement is to the left, subtract it from 65536. The values
for n1 and n2 determine the distance, as follows:
number of dots = n1 + (n2 * 256)
Maximum displacement is ±960. If the position specified would place the
print head outside the current margins, this function is ignored and the
previous setting remains in effect. This function is also ignored in right,
center, and full justification modes.
Format
Decimal
Hex
ASCII
27 92 n1 n2
1B 5C n1 n2
ESC “\” n1 n2
Select Top-Down Printing
Top-down printing (factory default) is enabled. The first page is printed
first.
Format
Decimal
Hex
ASCII
27 31 0
1B 1F 00
ESC US (0)
Select Bottom-Up Printing
Bottom-up printing is enabled. The last page is printed first.
Format
Decimal
Hex
ASCII
27 31 1
1B 1F 01
ESC US (1)
Select Unidirectional Printing
Unidirectional mode is turned on, causing the print head to print from
left-to-right only. This allows more accurate print positioning during text
mode printing.
Format
Decimal
Hex
ASCII
27 85 1*
1B 55 01*
ESC “U” 1*
Cancel Unidirectional Printing
Unidirectional mode is turned off (factory default), allowing the print head
to print in both directions.
Format
68
Decimal
Hex
ASCII
27 85 0*
1B 55 00)
ESC “U” 0*
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Select Unidirectional (one line) Printing
Unidirectional printing is turned on, for the current line only. The contents of the print buffer is printed, and cleared, before setting this mode.
This allows more accurate print positioning during text mode printing, for
the current line.
Format
Decimal
Hex
ASCII
27 60
1B 3C
ESC “<”
Page Formatting Functions
This set of functions consists of control codes that change the formatting
for the page, such as page length, margins, line spacing, etc. The page
length (form length) and margin settings define the printable area on the
page. These settings need to conform to the actual size of the paper used in
the printer.
Page Length
Set Page Length (lines)
The length of the paper is set, in lines, where the range of n (number of
lines) is 1-127 (default = 66). Keep in mind the line spacing and actual
length of the paper when specifying this value, since this function is dependent on those parameters. Top-of-Form is reset to the current line and the
Skip Over Perforation setting is canceled.
Format
Decimal
Hex
ASCII
27 67 n
1B 43 n
ESC “C” n
Set Page Length (inches)
The length of the paper is set, in inches, where the range of n (number of
inches) is 1-22 (default = 11). Keep in mind the line spacing and actual
length of the paper when specifying this value, since this function is dependent on those parameters. Also, Top-of-Form is reset to the current line
and the Skip Over Perforation setting is canceled.
Format
Decimal
Hex
ASCII
27 67 0 n
1B 43 00 n
ESC “C” NUL n
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Chapter 5 — Control Code Definitions
Line Spacing
These functions set the amount of space from one line to the next, for line
feeds. The factory default is 1/6 inch (6 lines per inch).
The Page Length, Vertical Tab, and Skip Over Perforation functions are
also dependent upon this function.
Select 1/8-inch Line Spacing
Line spacing is set to 1/8 of an inch (8 lines per inch), for subsequent lines.
Format
Decimal
Hex
ASCII
27 48
1B 30
ESC “0”
Select 7/72-inch Line Spacing (7 dots)
Line spacing is set to 7/72 of an inch (approximately 9.7 lines per inch),
for subsequent lines.
Format
Decimal
Hex
ASCII
27 49
1B 31
ESC “1”
Select 1/6-inch Line Spacing
Line spacing is set to 1/6 of an inch (6 lines per inch), for subsequent lines
(factory default). 1/6 inch is equal to 12 dot spacing.
Format
Decimal
Hex
ASCII
27 50
1B 32
ESC “2”
Select n/216-inch Line Spacing
Line spacing is set to n/216 of an inch, for subsequent lines. A spacing of
1/216 inch is 1/3 the distance between pins of the print head (approximately 1/3 of a dot) and 27/216 is 8 lines per inch. Range of n is 0–255.
Format
Decimal
Hex
ASCII
27 51 n
1B 33 n
ESC “33” n
Select n/72-inch Line Spacing (n dots)
Line spacing is set to n/72 of an inch, for subsequent lines. A spacing of
1/72 inch (1 point in font size) is the distance between pins on the print
head (approximately 1 dot) and 9/72 is 8 lines per inch. Range of n is
0–85.
Format
70
Decimal
Hex
ASCII
27 59 n
1B 41 n
ESC “A” n
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Chapter 5 — Control Code Definitions
Set Margins
Margin settings define the horizontal print area on the page. The minimum space between margins is the width of one double-wide pica character.
Set Right Margin
All text in the print buffer is cleared, then the right margin is set to n columns, using the current character pitch. This is the number of the characters from column 1 (at the left edge of the paper) to the last column before
the right margin (factory default = 80).
The minimum space between margins is the width of one double-width
pica character. The maximum value for this setting is the maximum number of characters (based on the current pitch) that would fit between the
left margin and the right edge of the default printable area of the page.
Ranges shown below could vary, depending on values of other parameters
that affect character width. If the value specified is not within the allowed
range, it is ignored.
Range of n is 2–80 in Pica mode, 2–96 in Elite mode, and 2–136 in Compressed mode.
Format
Decimal
Hex
ASCII
27 81 n
1B 51 n
ESC “Q” n
Set Left Margin
All text in the print buffer is cleared, then the left margin is set, relative to
the number of columns to the left of the first column to be printed (factory default = 0).
The minimum space between margins is the width of one double-width
pica character. The maximum value must be less than the right margin.
Ranges shown below could vary, depending on values of other parameters
that affect character width. If the value specified for this function is not
within the allowed range, it is ignored.
Range of n is 0–78 in Pica mode; 0–93 in Elite mode, and 0–133 in Compressed mode.
Format
Decimal
Hex
ASCII
27 108 n
1B 6C n
ESC “I” n
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Chapter 5 — Control Code Definitions
Set Skip Over Perforation
This function is valid for continuous paper only. The number of lines to
skip between the last printed line on the page and the first printed line on
the next page is set. If the value specified for this function is greater than
the page length, it is ignored. This function is canceled by the use of one of
the Set Page Length functions (factory default = disabled).
The amount of space left blank at the bottom of the printed page is dependent upon the current Line Spacing.
Format
Decimal
Hex
ASCII
27 78 n
1B 4E n
ESC “N” n
Cancel Skip Over Perforation
The Skip Over Perforation is canceled, which allows the maximum number
of lines to be printed on each page.
Format
Decimal
Hex
ASCII
27 79
1B 4F
ESC “O”
Character Style and Text Mode Functions
The following set of functions affect the appearance of text on the printed
page. This could involve size, typeface, or other characteristics of the text.
Select Condensed Mode (compressed)
The condensed mode is selected, which prints characters at approximately
60% of the normal width. This results in character pitches, as shown below (for exact pitch values, see Master Select, on page 75):
Condensed Mode
Condensed + Expanded
Condensed + Elite
17 cpi (approximate)
9 cpi (approximate)
20 cpi (approximate)
This function empties the print buffer and turns compressed mode on, and
stays on until canceled by Cancel Compressed Mode, ESC SI (0) or DC2
(factory default = disabled). Note that this function is not supported in Double-byte Character Sets (DBCS).
Format
72
Decimal
Hex
ASCII
27 15
1B 0F
ESC SI
15
0F
SI
6820 Series 80-Column Printer User’s Manual
Chapter 5 — Control Code Definitions
Cancel Condensed Mode (compressed)
This function cancels the compressed mode, enabled by Select Compressed
Mode, SI or ESC SI (1). Note that this function is not supported in DBCS.
Format
Decimal
Hex
ASCII
27 18
1B 12
ESC DC2
18
12
DC2
Select Double-Strike Mode
Double-strike printing is enabled, until Cancel Double-Strike Mode is encountered. Factory default disables double-strike. Text is made bolder by
printing each dot twice, with the second dot slightly below the first dot.
This mode is not available in NLQ, yet is not canceled by the selection of
NLQ. Note that this function is not supported in DBCS.
Format
Decimal
Hex
ASCII
27 71
1B 47
ESC “G”
Cancel Double-Strike Mode
The effect of Select Double-Strike Mode is canceled. Note that this function
is not supported in DBCS.
Format
Decimal
Hex
ASCII
27 72
1B 48
ESC “H”
Select Double-Wide (expanded) Mode (one-line-only)
Expanded print is enabled, for current line only. The mode set previously
returns on subsequent lines. However, expanded print can be canceled
with Cancel Expanded Print, DC4 or ESC “W” (0), before end of current
line, or wrapping of the print buffer. This works with all three pitches
(Pica, Elite, Compressed).
This mode is also terminated by the execution of a Carriage Return, Line
Feed, Form Feed, Vertical Tab or wrapping of the print buffer. Note that
this function is not supported in DBCS.
Format
Decimal
Hex
ASCII
27 14
1B 0E
ESC SO
14
0E
SO
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Chapter 5 — Control Code Definitions
Cancel Double-Wide (expanded) Print (one-line-only)
Double-Wide (expanded) print mode is canceled for the current line only.
Modes set previously return on subsequent lines. However, it does not
cancel expanded mode set by Select Double-Wide (expanded) Mode, ESC
“W” (1) or Master Select, ESC “!”. Note that this function is not supported in
DBCS.
Format
Decimal
Hex
ASCII
27 20
1B 14
ESC DC4
20
14
DC4
Select Double-Wide (expanded) Mode
Expanded print mode is enabled, until Cancel Expanded Print is encountered. Factory default disables double-wide mode. Note that this function is
not supported in DBCS.
Format
Decimal
Hex
ASCII
27 87 1*
1B 57 01*
ESC “W” 1*
Cancel Double-Wide (expanded) Mode
Double-wide print mode (previously set by Select Double-Wide Mode) is
canceled. Note that this function is not supported in DBCS.
Format
Decimal
Hex
ASCII
27 87 0*
1B 57 00*
ESC “W” 0
Select Elite Pitch
A character pitch of 12 cpi (characters per inch) is selected. This also cancels Pica Pitch (factory default = Pica). Note that this function is not supported in DBCS.
Format
Decimal
Hex
ASCII
27 77
1B 4D
ESC “M”
Select Emphasized Mode
Emphasized printing is enabled, until Cancel Emphasized Mode is encountered. The text is made bolder by printing each dot twice, with the second
dot slightly to the right of the first dot. Factory default disables Emphasized mode. Note that this function is not supported in DBCS.
Format
74
Decimal
Hex
ASCII
27 69
1B 4B
ESC “E”
6820 Series 80-Column Printer User’s Manual
Chapter 5 — Control Code Definitions
Cancel Emphasized Mode
The effect of the Select Emphasized Mode is canceled. Note that this function
is not supported in DBCS.
Format
Decimal
Hex
ASCII
27 70
1B 46
ESC “F”
Define Intercharacter Space
This function defines the amount of space to the right of each character, in
addition to the space allowed in the character design. The variable n represents the number of units of space, with each unit equal to 1/120 of an
inch. Range of values for n is 0–63 with a factory default of 0.
Format
Decimal
Hex
ASCII
27 32 n
1B 20 n
ESC SP n
Select Italic Mode
The text (nongraphic) characters are italicized. Factory default disables
Italic mode. Note that this function does not work well with DBCS or alternate Single Byte Charater Sets (SBCS).
Format
Decimal
Hex
ASCII
27 52
1B 34
ESC “4”
Cancel Italic Mode
The italic mode, set by the Select Italic Mode function, is canceled. Note
that this function does not work well with DBCS or alternate SBCS.
Format
Decimal
Hex
ASCII
27 53
1B 35
ESC “5”
Master Select
Combinations of modes are allowed with this function. The variable n is
determined by combining values for the desired modes, by adding them
together. Note that this function is not supported in DBCS.
Format
Decimal
Hex
ASCII
27 33 n
1B 21 n
ESC “!” n
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Chapter 5 — Control Code Definitions
Valid combinations of the values in the following table include any combinations except that Pica cannot combine with Elite.
An example of combining values: Pica Compressed Italic Underlined, by
adding values (00h + 04h + 40h + 80h), which results in C4h for the value of n.
Hex Value
Mode
00h
Pica
01h
Elite
04h
Condensed (compressed)
08h
Emphasized
10h
Double-Strike
20h
Double-Width (expanded)
40h
Italic
80h
Underlined
The following print conflicts occur between modes. A mode in any column takes precedence over all modes in the columns to its right.
Elite
Emphasized
Compressed
The following print modes can be combined producing different pitches:
Pitch
Mode
5 cpi
Expanded
6 cpi
Expanded Elite
8.58 cpi
Expanded Compressed
10 cpi
Pica
12 cpi
Elite
17.16 cpi
Compressed
Select Pica Pitch
A character pitch of 10 cpi (characters per inch) is selected (factory default). This also cancels Elite pitch. Note that this function is not supported
in DBCS.
Format
76
Decimal
Hex
ASCII
27 60
1B 50
ESC “P”
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Chapter 5 — Control Code Definitions
Select Superscript Mode
All subsequent characters are printed approximately 2/3 the normal height
in the upper part of the character space, until Cancel Subscript/Superscript is
encountered. Note that this function is not supported in DBCS.
Format
Decimal
Hex
ASCII
27 83 0*
1B 53 00*
ESC “S” 0*
Select Subscript Mode
All subsequent characters are printed approximately 2/3 the normal height
in the lower part of the character space, until Cancel Subscript/Superscript is
encountered. Note that this function is not supported in DBCS.
Format
Decimal
Hex
ASCII
27 83 1*
1B 53 01*
ESC “S” 1*
Cancel Subscript/Superscript Mode
The effects produced by Select Superscript Mode and Select Subscript Mode
are canceled. Factory default also disables both of these modes. Note that
this function is not supported in DBCS.
Format
Decimal
Hex
ASCII
27 84
1B 54
ESC “I”
Select Underline Mode
The underlining of all subsequent characters (including spaces) is enabled,
until the Cancel Underline Mode function is encountered.
Format
Decimal
Hex
ASCII
27 45 1*
1B 2D 01*
ESC “–” 1*
Cancel Underline Mode
The effect of the Select Underline Mode function is canceled. Factory default also disables the Underline mode.
Format
Decimal
Hex
ASCII
27 45 0*
1B 2D 00*
ESC “–” 0*
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Chapter 5 — Control Code Definitions
Tabs and Tab Setting Functions
Horizontal Tabs
This set of functions deals with horizontal tabs: set tabs, tab to next tab
stop, clear tabs, and set tab increments.
S Tab settings are not affected by subsequent changes in pitch.
S Tabs may range up to maximum width for character and printer size.
S All previous tab stops are cleared when new tab stops are set. Also, if the
left margin is changed after the horizontal tabs are set, then all tab stops
are cleared.
S Tabs become absolute positions and are not affected by any subsequent
change in character size.
S All tabs set outside of the printable area are ignored.
Perform Horizontal Tab
The print position is moved to the next horizontal tab stop. The tab positions, set by ESC “D”, the Set Horizontal Tabs function, are not affected
by any changes in character pitch.
The factory default tab settings are at intervals of eight characters, in the
currently selected pitch. For the default tabs, the actual distance to each
tab position is affected by changes in character pitch.
Format
Decimal
Hex
ASCII
09
HT
Set Horizontal Tabs
The current horizontal tabs are reset, and new horizontal tabs are set up,
based on the current character width (pitch).
Format
Decimal
Hex
ASCII
27 68 n1 n2 ... nk 0
1B 44 n1 n2 ... nk 00
ESC “D” n1 n2 ... nk NUL
where, n1 is the first tab (range of values for tab stops: 1–255), n2 is the
second tab (all tabs must be in ascending order), ... are subsequent tabs
(maximum number of tabs: 32), nk is the last tab to set (any value less
than the previous tab value acts as a terminating character), NUL is the
terminating character.
Clear Horizontal Tabs
All horizontal tab stops are cleared. It is merely a variant behavior of the
Set Horizontal Tabs function, where the NUL acts as an early terminating
character, since the function normally clears the existing tabs before setting
any new tabs.
Format
78
Decimal
Hex
ASCII
27 68 0
1B 44 00
ESC “D” NUL
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Chapter 5 — Control Code Definitions
Vertical Tabs
This set of functions deals with vertical tabs: set tabs, tab to next tab stop,
clear tabs, set tab increments, set tabs in channels, and select a tab channel.
S Tab positions are line numbers, counting from the Top of Form.
S All tabs set beyond the page length are stored, but are not used.
S Any tab set within the SOP range (Skip Over Perforation), during the
time SOP is active, are stored but not used until SOP is canceled.
S If a vertical tab is encountered, and the next tab stop is outside the
printable page area, a form feed is executed placing the print head at the
next Top of Form.
S All previous tab stops are cleared when new tab stops are set.
S Tab settings are not affected by subsequent changes in line spacing.
Perform Vertical Tab
The contents of the current print buffer are printed first, then the print
position is moved to the next vertical tab stop. If no channel is selected,
then channel 0 is used. The carriage position is changed to the start of the
next print line. If the vertical tab is performed beyond the last tab position
set or beyond the last line of a form, then a form feed is performed. If no
vertical tabs are defined, then the paper advances one line, using the currently selected line spacing, without changing the carriage position.
Format
Decimal
Hex
ASCII
11
0B
VT
Set Vertical Tabs
The current tabs are reset, and vertical tabs are set up, based on the current
line spacing. Tab settings are not affected by subsequent changes in line
spacing.
Format
Decimal
Hex
ASCII
27 66 n1 n2 ... nk 0
1B 42 n1 n2 ... nk 00
ESC “B” n1 n2 ... nk NUL
where n1 is the first tab (range of values for tab stops: 1–255), n2 is the
second tab (all tabs must be in ascending order), ... are subsequent tabs
(maximum number of tabs: 16), nk is the last tab to set (any value less
than the previous tab value acts as a terminating character), NUL is the
terminating character. All tab settings with this function are stored in
channel 0.
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Chapter 5 — Control Code Definitions
Clear Vertical Tabs
All vertical tab stops are cleared. It is merely a variant behavior of the Set
Vertical Tabs function, where the NUL acts as an early terminating character, since the function normally clears the existing tabs before setting any
new tabs.
Format
Decimal
Hex
ASCII
27 66 0
1B 42 00
ESC “B” NUL
Set Vertical Tabs in Channel
This function works the same as the Set Vertical Tabs function, except that
it stores the tabs into a specified channel, as specified by the variable c.
This channel is selected for use by the Select Vertical Tab Channel function.
Format
Decimal
Hex
ASCII
27 98 c n1 n2 ... nk 0
1B 62 c n1 n2 ... nk 00
ESC “b” c n1 n2 ... nk NUL
where c is the channel number (range: 0–7), n1 is the first tab (range of
values for tab stops: 1–255), n2 is the second tab (all tabs must be in
ascending order), ... are subsequent tabs (maximum number of tabs:
16), nk is the last tab to set (any value less than the previous tab value
acts as a terminating character), and NUL is the terminating character.
Clear Vertical Tabs in Channel
All vertical tab stops in the specified channel are cleared. This is merely a
variant behavior of the Set Vertical Tabs in Channel function, where the
NUL acts as an early terminating character, since this function normally
clears the existing tabs before setting any new tabs.
Format
Decimal
Hex
ASCII
27 98 c 0
1B 62 c 00
ESC “b” c NUL
Select Vertical Tab Channel
A specified tab channel is selected. It sets up the current tabs from that
channel. Once this function is performed, all subsequent Perform Vertical
Tab commands use the tab stops from the list retrieved from the specified
channel. At power on, the printer uses the tabs stored in channel 0.
Format
Decimal
Hex
ASCII
27 47 c
1B 2F c
ESC “/” c
where c is the channel number (range: 0–7)
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Chapter 5 — Control Code Definitions
Character Sets and User-Defined Functions
Different character sets may be installed in the 6820 Printer. In some cases
more than one character set may be present at one time, depending on the
amount of available font memory. The 6820 Printer reserves 438K of
memory for installable fonts in FLASH memory. You can install these
character sets using NPCP or the flash configuration utility available in the
6820 Tool Kit. They can also install in flash at the time of manufacture or
service. A printer tool kit is available for installing selected font modules.
Single Byte Character Sets
SBCSs are supported for MS-DOS, PL/N, and Intermec application compatibility. NFT00000.MOD is the default character set (font) for compatibility with the 4820 Printer. NFT00437.MOD is the IBM/Microsoft
compatible character set for codepage 437.
Double-Byte Character Sets
DBCSs require two bytes to send to the printer to define the character to
print. The first byte of the character code sent to the printer is known as a
lead-in byte. The second byte of the character code is known as the trailing
byte. Different character sets have different requirements for the values of
both lead-in and trailing byte. When the lead-in byte does not fall in the
range listed for the character set, a character from a SBCS may print. The
following double-byte character sets are supported by the 6820 Printer.
DBCS
Font Module
Code
Page
DBCS Language
Lead-in Byte
Trailing Byte
NFT00936.MOD 936
GB 2312 Chinese
(simplified)
A1h–ABh
B0h–F7h
A1h–FEh
NFT00950.MOD 950
big 5 Traditional
Chinese
A1h–C6h
C9h–F9h
40h–FEh (except
7Fh)
NFT00932.MOD 932
Shift JIS Japanese
81h–9Fh
E0h–FCh
40h–FCh (except
7Fh)
NFT00949.MOD 949
KSC 5601 Korean A1h–ACh
B0h–C8h
CAh–FDh
A1h–FEh
Note: See Appendix C, “Printer Font Test Jobs,” for sample print jobs.
6820 Series 80-Column Printer User’s Manual
81
Chapter 5 — Control Code Definitions
Multi-Byte Character Sets
DBCS and SBCS can mix when printing a report. This mixture is referred
to as a Multi-Byte Character Set (MBCS). When a DBCS is selected, the
characters from the SBCS codepage currently selected are used for rendering character codes and control codes from 0 to 127. Codes above 127
(that fall within the range of lead-in bytes for the selected character set)
treat the byte that follows as a trailing byte for that character set. Otherwise, for character codes above 128, the character code from the selected
SBCS is printed. NFT00950.MOD (BIG 5 DBCS) does not allow the
MBCS mode. For this character set, only control codes from 0–31 are
treated as single byte characters when they are not proceeded by a lead-in
byte. All escape sequence character strings are treated as SBCS.
Codepage Selection
Multiple codepages can be present in printer font memory at one time.
One SBCS and one DBCS codepage can be selected as the active codepages at any time for MBCS mode. The active codepage can be changed at
any time by substituting the appropriate value into n1 and n2 from the
International Character Sets table on the next page.
Format
Decimal
Hex
ASCII
27 82 n0 n1 n2
1B 52 n0 n1 n2
ESC “R” n0 n1 n2
where n0 is 255, n1 is the high byte of codepage to select, and n2 is the
low byte of codepage to select.
Select National Character Set
By default, codepage 0 is selected by the printer at reset. The following escape sequence may be used to select international character support, and is
only allowed for codepage 0. All other codepages use direct character code
mapping to select the appropriate font for rendering.
Format
Decimal
Hex
ASCII
27 82 n
1B 52 n
ESC “R” n
where n is 0–14 and is the country code, as shown in the International
Character Sets table on the next page. The default value for n is zero
(USA).
A full 256 character set is not provided for these sets. There are 64 international characters stored in ROM: 32 in Roman and 32 in Italic. They are
stored as codes 0–31 and 128–255. These codes are normally not accessible.
However, the ESC “R” command makes these codes available, but only 12
characters at a time. These 12 characters are available in these positions of
the ASCII character table: 35, 36, 64, 91, 92, 93, 94, 96, 123, 124, 125,
and 126, as shown in the International Character Sets table on the next
page.
82
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Chapter 5 — Control Code Definitions
International Character Sets
Country
Country
Number
35
36
64
91
92
93
94
96
123
124
125
126
USA
‘
France
à
º
ç
§
‘
é
ù
è
¨
Germany
§
Ä
Ö
Ü
‘
ä
ö
ü
β
England (UK)
£
‘
Denmark 1
Æ
Ø
Å
‘
æ
ø
å
Sweden
¤
É
Ä
Ö
Å
Ü
é
ä
Ö
å
ü
Italy
º
é
ù
à
è
ì
Spain 1
¡
Ñ
¿
‘
¨
ñ
Japan
¥
‘
Norway
¤
É
Æ
Ø
Å
Ü
é
æ
ø
å
ü
Denmark 2
10
É
Æ
Ø
Å
Ü
é
æ
ø
å
ü
Spain 2
11
á
¡
Ñ
¿
é
‘
í
ñ
ó
ú
Latin America
12
á
¡
Ñ
¿
é
ü
í
ñ
ó
ú
Hebrew
13
Note: Hebrew fonts are available in the supplied font files. See “Hebrow Character Fonts”
below.
Greek
14
Note: Greek fonts are available in the supplied font files. See the “Greek Character Sets”
table on the next page..
Hebrew Character Fonts
Hebrew characters represented by decimal values 38 and 65 through 90
are represented by the following 7x7 font descriptions.
*.*.*..
....*..
....*..
....*..
*.*.*.*
.......
.......
65
66
....*.*
......*
....*.*
...*..*
..*...*
.......
.......
67 68 69
*.*.*.*
.....*.
.....*.
.....*.
.....*.
.......
.......
70 71 72
*.*.*.*
.....*.
*....*.
*....*.
*....*.
.......
.......
....*.*
......*
......*
......*
......*
.......
.......
*.*.*.*
...*...
...*...
...*...
...*...
.......
.......
*.*.*.*
.*...*.
*....*.
*....*.
*....*.
.......
.......
*..*.*.
*..*..*
*..*..*
*.....*
*....*.
*.*.*..
.......
.......
....*.*
......*
......*
.......
.......
.......
.......
73
74
.......
..*.*.*
......*
......*
......*
......*
.......
.......
75 76 77
.......
*.*.*..
......*
......*
......*
*.*.*..
.......
.......
78 79 80
*......
*.*.*.*
......*
.....*.
....*..
.*.*...
.......
.......
.......
*.*.*.*
*.....*
*.....*
*.....*
*.*.*.*
.......
.......
.......
*..*...
.*.*.*.
..*...*
.*....*
*...*.*
.......
.......
.......
....*.*
......*
......*
......*
......*
.......
.......
.......
....*.*
......*
......*
......*
..*.*.*
.......
.......
.......
*.*.*.*
..*...*
.*....*
*....*.
*.*.*..
.......
.......
81
82
.......
*.....*
*.....*
.*...*.
..*.*..
*.*.*.*
.......
.......
83 84 85
.......
*.*.*.*
*.....*
*.*...*
......*
......*
......*
.......
86 87 88
.......
*.*.*..
*.....*
*.*...*
......*
*.*.*..
.......
.......
.......
*....*.
.*..*..
..*.*..
......*
......*
......*
.......
.......
*.....*
.*...*.
...*...
.....*.
*.*.*.*
.......
.......
.......
*.*.*.*
......*
.*....*
*.*.*.*
*......
*......
.......
.......
*.*.*.*
......*
......*
......*
......*
.......
.......
.....*.
*..*..*
*..*..*
*..*..*
*.*..*.
*...*..
.......
.......
89
90
.......
..*.*.*
..*...*
..*...*
..*...*
*.*...*
.......
.......
38
.......
*.....*
.*....*
.*.*.*.
*....*.
*.....*
.......
.......
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Greek Character Sets
Dec
Hex
Chr
Dec
Hex
Chr
Dec
Hex
Chr
97
61
105
69
113
71
98
62
106
6a
114
72
Σ
99
63
Γ
107
6b
Λ
115
73
100
64
∆
108
6c
116
74
101
65
109
6d
117
75
Φ
102
66
110
6e
Ξ
118
76
103
67
111
6f
119
77
Ψ
104
68
θ
112
70
Π
120
78
Ω
Note: See Appendix C, “Printer Font Test Jobs,” for sample print jobs.
The selected set stays in effect until the printer is reset and receives a Master Reset command, or a new international character set is selected. Note
that this function is only used with the default character set.
User Defined Characters
The following code deals with user defined characters and their selection
into memory.
Note: RAM-based definition or redefinition of standard characters is only
useful when the default SBCS codepage is selected. There is no method to
redefine characters in the other codepages, since unique codepages can be
created and loaded into the printer font memory (flash) for use.
Copy ROM to RAM
The characters in ROM are copied into RAM, so a complete user-defined
character set is created by editing selected characters. This ensures that all
characters are defined when a user-defined character set is selected. This
eliminates the need to unselect the user-defined character set when printing defined characters. Note that this function is only useful with the default
SBCS character set.
Format
84
Decimal
Hex
ASCII
27 58 0 0 0
1B 3A 00 00 00
ESC “:” NUL NUL NUL
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Chapter 5 — Control Code Definitions
Define User-Defined Characters
Characters are redefined by the user in the currently selected mode. However, they can only be used in draft mode. Note that this function is only
useful with the default SBCS character set.
Format
Decimal
Hex
ASCII
27 38 0 k1 k2 s1
d1 ... d11
1B 26 00 k1 k2 s1
d1 ... d11
ESC “&” NUL k1 k2 s1
d1 ... d11
where k1 is the character code of the first character to redefine, k2 is the
character code of the last character to redefine (any character between
0–255 can be redefined), and
(k1 could equal k2, if only one character is defined).
For each character defined, 12 bytes of data must be supplied, as follows:
where s1 is the first byte that describes the character format. Bits 0–3
represent the end position in the grid, bits 4–6 represent the start position in the grid, and bit 7 determines whether the character uses the top
eight pins or the bottom eight pins of the print head. If bit 7 = 0, the
top eight pins are used. If bit 7 = 1, the bottom eight pins are used. The
start and end positions are ignored during character imaging, but must
be accurate to redefine the character code. d1...d11 is the data that comprises the dot image pattern of the defined character.
When printable code expansion is enabled with ESC “I”, the Printable
Code Area Expansion function, and the user-defined character set is selected
with ESC “%” (1), the Select User-Defined Set function, then the codes
(less than 20h and greater than 7Fh) can be defined for use and are printable.
When printable code expansion is enabled with the Enable Printing of
Codes 128-255 function, and the user-defined character set is selected with
the Select User-Defined Set function, then codes (between 80h and 9Fh)
can be defined for use and are printable.
For a list of these characters, refer to the Printable Code Expansion Characters table on page 87.
Select User-Defined Character Set
A user-defined character set can be selected, after the Define User-Defined
Characters function is used to define the character set. Note hhis function is
only useful with the default SBCS Character Set.
Format
Decimal
Hex
ASCII
27 37 1
1B 25 01
ESC “%” (1)
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Select Default Character Set
If the Select User-Defined Set function was previously set, this function
switches back to the default character set. Note this function is only useful
with the default SBCS character set.
Format
Decimal
Hex
ASCII
27 37 0
1B 25 00
ESC “%” (0)
Enable Printing of Codes 128-255
All codes (128–255) are treated as printable characters, rather than control
codes, with this function. This allows the use of these characters for userdefined characters. A user-defined set must be selected, using the Select
User-Defined Set function, before these characters can print. Factory default disables printing of these codes. Note this function is only useful with
the default SBCS character set.
This function is only available when the default SBCS character set is selected.
Format
Decimal
Hex
ASCII
27 54
1B 36
ESC “6”
Disable Printing of Codes 128-255
This disables the printing of codes (128–255), set by Enable Printing of
Codes 128–255. By default, these codes are disabled.
Format
86
Decimal
Hex
ASCII
27 55
1B 37
ESC “7”
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Expand Printable Code Area
This function allows certain ASCII codes (00h to 1Fh) and codes (80h to
9Fh) to be printable when the variable n is set to the value of 1. This allows the use of these codes for user-defined characters. If n = 0, the function returns these two ranges of characters to non-printable control codes.
A user-defined character set must be selected by ESC “%” (1), the Enable
Printing of Codes 128-255 function, before these codes can print. In both
ranges, only the following codes can redefine as printable characters. Codes
not listed, within the range (00h–1Fh), print as standard control codes.
Codes not listed, within the range (80h-9Fh), are converted to a control
code in the range of (00h-1Fh), by subtraction of 80h. Note this function is
only useful with the default SBCS character set.
Format
Decimal
Hex
ASCII
27 73 n
1B 49 n
ESC “I” n
Printable Code Expansion Characters
Hex
ASCII
Hex
ASCII
Hex
ASCII
Hex
ASCII
00
NUL
11
DC1
80
none
91
none
01
SOH
15
NAK
81
none
95
none
02
STX
16
SYN
82
none
96
none
03
ETX
17
ETB
83
none
97
none
04
EOT
1C
FS
84
none
9C
none
05
ENQ
1D
GS
85
none
9D
none
06
ACK
1E
RS
86
none
9E
none
10
DLE
1F
US
90
none
9F
none
Enable Printing of Character Graphics
The printing of character graphics is enabled, until disabled with the Disable Printing of Character Graphics function. Note this function is only useful
with the default SBCS character set.
Format
Decimal
Hex
ASCII
27 116 1
1B 74 01
ESC “t” (1)
For character values from 0 to 31 (00h–1Fh):
S When the default SBCS codepage is selected, the FX-86e IBM character
graphics symbol set is printed.
S When other SBCS codepages are selected, the codes (00h-1Fh), listed
above in the Printable Code Expansion Characters table are printed.
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For character values from 32 to 126 (20h–7Eh):
S When the default SBCS codepage is selected, the selected international
character set is printed.
S When other SBCS codepages are selected, the international character set
selection is not in effect.
For the character value 127 (7Fh):
S When the default SBCS codepage is selected, a space is printed
S When other SBCS codepages are selected, the character associated with
the codepage is printed.
For character values from 128 to 255 (80h–FFh), the FX-86e Epson Character Graphics set is printed.
Disable Printing of Character Graphics
The printing of character graphics is disabled. Factory default disables this
function.
Format
Decimal
Hex
ASCII
27 116 0
1B 74 00
ESC “t” (0)
Print Character Graphics
This function allows printing of character graphics from the currently selected SBCS codepage, by sending a graphics string to the printer. The values of the graphics data bytes can range between 0–255.
Format
Decimal
Hex
ASCII
27 43 n d1 ... dn
1B 2B n d1 ... dn
ESC “+” n d1 ... dn
where n is the length of the character graphic string and d1 ... dn are the
character graphics data stream.
The number of data bytes must be equal to the value of the variable n. The
range of values (for the characters in each graphics data byte): 0–255
For character values from 0 to 31 (00h–1Fh):
S When the default SBCS codepage is selected, the FX-86e IBM character
graphics symbol set is printed.
S When other SBCS codepages are selected, currently selected single byte
codepage character graphics are printed.
For character values from 32 to 126 (20h–7Eh):
S When the default SBCS codepage is selected, the selected international
character set is printed.
S When other SBCS codepages are selected, the character from the currently selected codepage are printed.
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For the character value 127 (7Fh):
S When the default SBCS codepage is selected, a space is printed
S When other SBCS codepages are selected, the character graphics symbol
is printed.
For character values from 128 to 255 (80h–FFh):
S When the default SBCS codepage is selected, the FX-86e Epson Character Graphics set is printed.
S When other SBCS codepages are selected, the corresponding character is
printed.
Graphics Functions
Eight-Pin Graphics Modes
All 8-pin graphics functions require parameters, n1 and n2, which represent the length of the graphics string that follows the Select Graphics Mode
command, and are calculated as follows (assuming a temporary variable n):
n = total number of graphics dots needed for the graphic string
n2 = integer of (n divided by 256)
n1 = remainder of the n2 calculation
The simplest calculation, is to divide n (total number of dots needed for
the graphics string) by 256. Then n2 is the quotient (the whole number)
and n1 is the remainder. If you require less than 256 dots (columns), then
n1 indicates the number of dots and n2 is set to zero.
Select Graphics Mode
The graphic mode, represented by the variable m (Graphics Modes table) is
enabled. The total number of dot columns to print is represented by n1
and n2 (see parameter descriptions above). Any graphic string that exceeds
the length of the print line is discarded.
Format
Decimal
Hex
ASCII
27 42 m n1 n2
1B 2A m n1 n2
ESC “*” m n1 n2
Reassign Graphics Mode
Graphic modes (shown in table below) can be changed with this function.
Format
Decimal
Hex
ASCII
27 63 s n
1B 3F s n
ESC “?” s n
where s is one of the “K,” “I,” “Y,” or “Z” characters and n is one of the
0–7 modes as shown in the Graphics Mode table on the next page.
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Graphics Modes
Mode
m Dots per Inch / Dots per 8” Line
Single-density
60 dots per inch, 480 dots per 8 inch line
Low Speed Double-density
120 dots per inch, 960 dots per 8” line
High Speed Double-density see note
120 dots per inch, 920 dots per 8” line
Low-Speed Quadruple-density see note 3
240 dots per inch, 1920 dots per 8” line
CRT I
60 dots per inch, 480 dots per 8” line
Single-Density Plotter
72 dots per inch, 576 dots per 8” line
CRT II
90 dots per inch, 720 dots per 8” line
Double-Density Plotter see note
144 dots per inch, 1152 dots per 8” line
Note: Adjacent dots, in a given row, cannot be printed in these modes.
Select Single Density Graphics Mode
This is a simple method of printing graphics. The resolution is 60 dots per
inch. Each 8-inch line can accommodate 480 columns of graphic dots. A
graphic string that exceeds the length of the print line is discarded. Calculating the parameters, n1 and n2, is described on page 89.
Format
Decimal
Hex
ASCII
27 75 n1 n2
1B 4B n1 n2
ESC “K” n1 n2
Select Low-Speed Double Density Graphics Mode
If Single Density graphics does not produce high enough density, try this
mode. The number of dots per inch is doubled. However, the speed is reduced to half of what it would be with single density. Calculating the parameters, n1 and n2, is described on page 89.
This is 8-pin single density graphics. The resolution is now 120 dots per
inch. Each 8-inch line can accommodate 960 columns of graphic dots. A
graphic string that exceeds the length of the print line is discarded.
Format
90
Decimal
Hex
ASCII
27 76 n1 n2
1B 4C n1 n2
ESC “L” n1 n2
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Select High-Speed Double Density Graphics Mode
This 8-pin graphics mode produces the same density as the Low-Speed
Double Density mode, however, the speed is doubled. Calculating the parameters, n1 and n2, is described on page 89.
Format
Decimal
Hex
ASCII
27 89 n1 n2
1B 59 n1 n2
ESC “Y” n1 n2
The resolution is still 120 dots per inch. Each 8-inch line can accommodate 960 columns of graphic dots. A graphic string that exceeds the length
of the print line is discarded. Take care that adjacent dots in a given dot
row are not printed.
Select Low-Speed Quadruple Density Graphics Mode
With this 8-pin graphics mode, the number of dots per inch has gone up
to 4x what it was in single density. Calculating the parameters, n1 and n2,
is described on page 89.
Format
Decimal
Hex
ASCII
27 90 n1 n2
1B 5A n1 n2
ESC “Z” n1 n2
The resolution is now 240 dots per inch. Each 8-inch line can accommodate 1920 columns of graphic dots. A graphic string that exceeds the
length of the print line is discarded. Take care that adjacent dots in a given
dot row are not printed.
Nine-Pin Graphics Modes
These 9-pin graphics functions also require two parameters, n1 and n2.
However, they are calculated slightly different than in the 8-pin graphics
modes. Since each dot column to print must be represented by two data
bytes, the total length of the graphic string (following the Select ... Graphics
Mode command) needs to first be divided by two. These parameters are
calculated as follows (assuming a temporary variable n):
n = total number of dots needed, divided by 2
n2 = integer of (n divided by 256)
n1 = remainder of the n2 calculation
First, divide n (the total number of dots needed for the graphics string) by
2, then divide the result by 256. Then n2 is the quotient (the whole number) and n1 is the remainder. If you require less than 256 dots (columns),
then n1 indicates the number of dots and n2 is set to zero.
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Select 9-Pin Single Density Graphics Mode
Single density, 9-pin graphics mode is enabled. Calculating the parameters,
n1 and n2, is described previously under Nine-Pin Graphics Modes.
Format
Decimal
Hex
ASCII
27 94 0 n1 n2
1B 5E 00 n1 n2
ESC “^” (0) n1 n2
The resolution is 60 dots per inch. Each 8-inch line can accommodate 480
columns of graphic dots. A graphic string that exceeds the length of the
print line is discarded.
Select 9-Pin Double Density Graphics Mode
Double density, 9-pin graphics mode is enabled. Calculating the parameters, n1 and n2, is described previously under Nine-Pin Graphics Modes.
Format
Decimal
Hex
ASCII
27 94 1 n1 n2
1B 5E 01 n1 n2
ESC “^” (1) n1 n2
The resolution is now 120 dots per inch. Each 8-inch line can accommodate 960 columns of graphic dots. A graphic string that exceeds the length
of the print line is discarded.
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Page Layout for Fanfold Paper
Printable Area
The following illustration shows the printable area of the lower section of a
page of fanfold paper and the upper section of the next page. The Assured
Print Area is the best overall area in which to use for printing:
Assured Print Area
(area 2)
0.75 inch
(or more)
55 lines max. (at 1/6” line spacing)
Paper width
Assured Print Area
8 inches Max.
(area 2)
0.75 inch
(or more)
Paper End Detection Position
Abcdef...
1 inch
...Xyz
1.8333 inches (11 lines)
(area 3)
(area 1)
Perforation
1 inch
(area 1)
Abcdef...
...Xyz
Generally, you should leave a 1-inch margin at both the top and the bottom of the page. This provides for a margin of six lines at 1/6 inch line
spacing. Even though printing in area 1 (before or after the perforation)
may be possible, you should keep in mind that paper feed precision is reliable only within the Assured Print Area.
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Chapter 5 — Control Code Definitions
However, consider the following:
S The top and bottom margins are represented by Area 1, as shown in the
previous illustration. The top margin is defined as the distance between
the top edge of the paper and the first row of printed characters. The
bottom margin is defined as the distance between the last row of printed
characters and the bottom edge of the paper.
S There is a possibility that printing can start within one line below the
perforation and printing could continue beyond the Assured Print Area,
however paper feed precision is only reliable with top and bottom margins of approximately one inch. Basically, you should consider there are
only 55 lines available for reliable printing.
S The left and right margins are represented by Area 2. For reliable printing, use a margin of at least 0.75 inch at the left and right edges of the
paper.
Paper End Detection
The Paper End Detection line shown in the previous illustration represents
the point at which the Paper Out sensor detects the bottom edge of the paper.
Area 3 represents the the distance between the the Paper End Detection
position and the bottom edge of the page.
Once the last page of the fanfold paper stack is in the printer, and the print
head has advanced past this Paper End Detection line, printing is no longer
reliable.
Also, once the bottom end of the last page has advanced through the printer, past the spring plate along the front of the platen, the paper should not
reverse back through the printer, because the printer could jam and cause
paper feed problems. Design applications to prevent any reverse paper feed
from occurring after the Paper Out sensor has detected the bottom edge of
the paper.
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6
Bluetooth Adapter
This chapter provides general information and configuration information
about the Bluetooth adapter that you may have upgraded to for your 6820
Printer.
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Chapter 6 — Bluetooth Adapter
About the Bluetooth Adapter
The Bluetooth adapter connects to an internal serial port of the 6820
Printer, providing serial print data over a transparent Bluetooth link, running a Serial Port Profile (SPP).
Once your 6820 Printer is upgraded to Bluetooth with this adapter, the
6820 Printer no longer supports NPCP (NorandR Portable Communications Protocol), and instead prints using the Epson DTR mode. Printing is
primarily accomplished over a Bluetooth link using the SPP protocol with
a 700 Series Computer. If the relevant printer configuration allows it, a
700 Series Computer in a terminal holder charges normally.
The Bluetooth adapter allows for four states or modes to be available. Each
state is dependent upon either the pin states on the terminal holder connector or the programming connector on the adapter described later.
State State/mode
HHC_A/B pin
HHC_DTR pin Comments
Bluetooth Printing
Bluetooth printing/Bluetooth self-test
Pass-through printing
Printing from 700 Series or CK60 Handheld
Computers allowed to pass-through the Bluetooth adapter transparently.
Bluetooth Reconfiguration 1
Reconfiguring Bluetooth module via 700 Series or CK60 Handheld Computer
Bluetooth programming
cabled
Programming Bluetooth module via programming cable
S State 1 — In addition to allowing normal Bluetooth printing, this state
also allows for a 700 Series or CK60 Handheld Computer in the terminal holder to perform a Bluetooth self-test.
S State 2 is a Transparent Pass Through mode available for all 700 Series
and CK60 Handheld Computers. During this mode, the Bluetooth
module is shut down and does not communicate.
S State 3 (Bluetooth reconfiguring using a 700 Series or CK60 Handheld
Computer). This state is unavailable when a 700 Monochrome Computer is used, since the A/B pin is unavailable.
S State 4 allows for programming the Bluetooth module via its SPI pins.
This state is also used for manufacturing tests. To be in this state, the
700 Series or CK60 Handheld Computer must not have an open terminal holder COM port and the specially designed programming adapter
must be engaged.
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Bluetooth Adapter Indicators
The interfaces on the Bluetooth adapter that allow for the different modes
are detailed below:
700 Series or CK60 Handheld Computer to 6820 Pass Through
Note: Pass through printing requires shutting down the Bluetooth portion
of the adapter. To reenable Bluetooth functionality after you finish pass
through printing, press a button on the control panel to wake the printer.
When DTR on the 700 Series or CK60 Handheld Computer is set, the
adapter board automatically opens a path between the 700 Series or CK60
Handheld Computer and the 6820 Transition/DC Board and powers
down the Bluetooth module. Testing the DSR pin to reflect DTR allows
the mobile computer to differentiate between a Bluetooth-equipped terminal holder and a non-Bluetooth equipped terminal holder.
700 Series or CK60 Handheld Computer to Bluetooth Module
Communication Interface
The Bluetooth adapter allows a 700 Series or CK60 Handheld Computer
to communicate directly with the Bluetooth module under two circumstances.
S When the configuration settings of the Bluetooth module are to print.
S When the Bluetooth module requires reconfiguration.
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Chapter 6 — Bluetooth Adapter
Bluetooth Adapter Power Management Flow
Bluetooth Power Management Flow Diagram
Radio Power On/Off Mechanism
Note: The shutdown timer configuration is addressed in Appendix A,
“Bluetooth Configuration Commands.”
As stated earlier, the Bluetooth adapter, including the Bluetooth radio
shuts down after a configurable time (default is two hours). To wake the
Bluetooth adapter, the 6820 Printer is powered on by any button push on
the printer control panel. There are two ways to shutdown the Bluetooth
module power:
S A 700 Series or CK60 Handheld Computer initiates a pass through
mode, or
S The Bluetooth module sends a shutdown signal after a configurable
amount of time. Default is two hours.
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Security
The adapter complies with Bluetooth 1.1 specification, including bonding
for authentication and enabling encryption.
Persistent Storage
These settings do not reset after a cold-boot is performed on the printer:
S Bluetooth Bonding Enablement/Disablement
S Bluetooth Encryption Enablement/Disablement
S Bluetooth Passkey
S Bluetooth Bonding List (Link Keys)
S Bluetooth Device Name
S Bluetooth Class of Device
S Discoverable setting
S Connectable setting
S Radio Shutdown Timer Timeout (default two hours)
System Behavior/Software Considerations
S Discoverability — The default mode is Discoverable. When configured
to be Discoverable, the adapter is discoverable at all times, except when
an active Bluetooth connection exists.
S Connectability — The default mode is Connectable. When configured
to be Connectable, the printer is connectable at all times, except when
an active Bluetooth connection exists.
S Link Loss — The 6820 Bluetooth adapter is able to recover from broken Bluetooth connections, including out of range, interference, power
failure, or any other condition resulting in a broken connection. It returns to its previous Discoverable/Connectable state after a lost connection.
S Master/Slave — Printer shall participate in a Bluetooth connection as
the Slave device.
S The Class of Device is 0x040680 which translates to a Service Class of
Rendering, a Major Device Class of Imaging, and a Minor Device Class
of Printer.
S The 6820 Bluetooth includes an SDP record that allows the printer to
report an SPP instance with a Service Name of “Wireless Printer”.
S The default Bluetooth Device Name is 6820-DDEEFF, where
DDEEFF matches the respective portion of the Bluetooth Device Address (AA:BB:CC:DD:EE:FF). If the printer the adapter is connecting
to is known, the Device Name is changed to 6820-SN, where SN is replaced with the serial number of the 6820.
S The 6820 Bluetooth adapter can save 16 link keys across cold boots.
Link keys are saved in a circular list. The 17th link key replaces the first,
the 18th replaces the 2nd, and so on.
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Remote Configuration
You can query the following items:
S Discoverable State [Get/Set]
S Connectable State [Get/Set]
S Bondable State [Get/Set] (Authentication)
S Encryption State [Get/Set]
S Device Name [Get/Set]
S Device Address[Get]
S Class of Device[Get/Set]
S Service Name [Get/Set]
S Bluetooth Profile [Get]
S Bluetooth Passkey [Set] (Get the fact that it is set)
S Radio Shutdown Timeout
Bluetooth Performance
S Range — Operating range is expected to range from a minimum separation of 10cm to over 10m with a 700 Color or CK60 Handheld Computer.
S Link Loss can occur when going in or out of range while communicating with other Bluetooth devices. Degradation in range and data
throughput is expected when in automobile cabins or when involved in
intermittent loss of line-of-sight (communications across a busy road).
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Diagnostics Capabilities
Radio Self Test
The Bluetooth radio settings are available to a user. The 6820 Bluetooth
adapter sends a print out of Bluetooth information to the printer upon receiving a message from a 700 Series or CK60 Handheld Computer in a
terminal holder.
The self-test appears like the following.
6820 Bluetooth Adapter
Firmware:
Version YYYY MMDD HHMM
Bluetooth Configuration:
Device Address: 0002371A0FD3
Device Name:
6820-9843252
Discoverable:
Yes
Connectable:
Yes
Authentication: No
Encryption: No
Passkey:
Not Applicable (or Key present if Authentication is enabled)
Stored Link Keys: 2 of 16
Power Management:
Shut Off Timer: 120 minutes
The Passkey entry either states “Not Applicable” or “Key Present” depending on the Authentication state. Tabs ensure items line up in columns as
shown in this example.
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Applications
A 6820 Bluetooth Information application that prints the Bluetooth selftest information on the 6820 Printer can be installed on your 700 Series or
CK60 Handheld Computer. Do the following to use this application:
1 Insert the 700 Series or CK60 Handheld Computer in the terminal
holder on the 6820 Printer.
2 From the 700 Series or CK60 Handheld Computer, tap Start > Programs > the 6820 BT Information icon.
3 On the 6820 Printer, press the SET PAGE button on the printer control panel to “wake” the printer.
4 From the 6820BT Self-Test screen, tap Trigger Self Test to print the
information.
Note: A GUI tool for Adapter configuration is not a deliverable of this
product. The adapter is configurable via the Bluetooth Configuration
Commands. See Appendix A, “Bluetooth Configuration Commands” for details.
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System Qualification
Operation Resilience
Normal operation of the Bluetooth system is available in environments
with radio backbones, including 802.11b, Spectrum 24, and OpenAir
technologies.
Environmental Specifications
Temperature
The device must operate from -20°C to +60°C, and must be capable of
non-operating storage from -30°C to +70°C.
Test
Range
Comments
Operating Cold to Hot Transition –20° C to 50° C External condensation allowed, internal prohibited
Operating Hot to Cold Transition 50° C to –20° C Speed shall not degrade
Humidity
5% to 95% RH non-condensing
Operating
90% 25 – 60° C (no condensation)
Storage
90% 25 – 60° C (no condensation)
Altitude
–100 to 5000 meters
Vibration
Quasi-Random 3 axis
12g RMS, for four hours
Dynamic Induced Shock
20g on 3 axis
Operating
1G 5 Hz to 80 Hz
Storage
3G 5 Hz to 80 Hz
When packed
Frequency
5 to 55 Hz
Acceleration
2G
Sweep
10 minutes (half cycle)
Duration
1 hour
Directions
x, y, and z
No external or internal damage should be found after the vibration test,
and the unit should operate normally.
Unpackaged Drop
2 feet to concrete
Terminal Inspection
Minimum of 30,000 insertions for the terminal holder.
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Safety/Regulatory/Agency Requirements
The Bluetooth adaptor within the 6820 Printer, including all options,
must meet these electrical safety requirements for Information Technology
Equipment. The test configuration must include a portable computer connected to the 6820 Printer, continuously printing the letter “H”. At least
6dB of margin below the relevant limits must be demonstrated.
Product Safety
UL Listed per UL 1950 / UL 60950 (Printer and AC power supply) CSA C22.2, No. 950
TUV/GS License per EN 60950 (Printer, ac power supply)
CB Report for EN 60950 covering all country deviations (Printer, ac power supply)
UL 2089 (for cigarette lighter-style adapters)
Vehicle Power Interfaces
SAE J1113 or ISO 7637
EMC
Digital device radiated
and conducted emissions
FCC Class B (US); Industry Canada ICES-003 Class B (Canada)
CISPR 22 Class B, including telecom port conducted (Europe)
AS/NZS 3548 (Australia/New Zealand); CNS 13438 (Taiwan)
EN 55024 Immunity
IEC 61000-4-2
Electrostatic Discharge
(Europe)
IEC 61000-4-3
Radiated RF Field
IEC 61000-4-4
Electrical Fast Transients
IEC 61000-4-5
Surge
IEC 61000-4-6
Conducted RF
IEC 61000-4-8
Magnetic Field
IEC 61000-4-11 Voltage Dips and Interrupts (AC printers only).
AC power supply
(Europe)
IEC 61000-3-2 (per Amendment 14) Class A if under 70 Watts loaded to 90% of rated
value, Class D if over 70 Watts loaded to 90% of rated value
IEC 61000-3-3 Voltage Fluctuation and Flicker.
Radio Type Approval
Bluetooth Radio - Modular radio approval is required. BT SIG approval is not mandatory
but BT SIG GAP and SPP conformance is a prerequisite.
FCC Part 15.247 (US)
RSS-210 (Canada - indoor operation, unlicensed. Outdoor operation IF restricted to
2.450-2.4835GHz)
RSS-139 (Canada - indoor/outdoor operation, licensed. 2.400-2.4835GHz)
RSS-102 (Canada) - RF Exposure/SAR. Keep antennas more than 8 inches from operator
to avoid SAR testing
EN 300 328-1 & -2; EN 300 489-1 & 17 (Europe).
SCT (Mexico)
Additional Approvals
IEC950 2nd Edition, 4th Amendment or IEC 60950 3rd Edition, resulting in a GS Mark
and a CB Report addressing all country deviations
S Mark for Argentina for any device connecting directly to the AC mains·
CCIB Approval for China for any device connecting directly to the AC mains·
Mexico NOM 19 as applicable
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Default Configuration
Bluetooth Authentication
Off
Discoverable
True
Connectable
True
Class of Device
0x040680
Service Name
Wireless Printer
Device Name
6820-DDEEFF
Baud Rate
19,200
Data Bits
Stop Bits
Parity
None
Handshaking
Hardware
Radio Shutdown Timeout
120 Minutes
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7
Troubleshooting and
Diagnostics
This chapter helps you correct printing problems that may occur. If you
experience a printing problem, you can perform several tests to find and
possibly cure the problem.
This chapter also contains troubleshooting strategies for the 6820 Printer,
and a detailed listing of the Diagnostics Information table.
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Chapter 7 — Troubleshooting and Diagnostics
Checking the Power Source
Press any key on the printer control panel. If there is power, the power indicator (green LED) turns on and the print head moves to its starting position. If the printer emits beeps and any of the other indicators light up or
flash, observe the number of beeps and indicator flashes and refer to the
Printer Failure Indicators table on page 119.
If there is no reaction from the printer after you press a key on the control
panel, or only the green power light blinks, verify that the power cables are
properly connected between the printer mechanism and its power source
(internal battery, vehicle cable, or ac). If none of these steps “wake” up the
printer with the problem, then you need to return the printer for service.
S Internal battery: Check the battery and its cable by installing into
another known-good printer.
S Vehicle cable: Attach the printer in question to another vehicle power
cable.
S AC power: Plug the printer into another outlet.
Self-Test Failure
If a partial report generates and a printer error occurs during printing,
refer to the table on the next page for troubleshooting help.
If the printer does not generate a report:
S There may be a printer failure, refer to the troubleshooting table on the
next page for possible solutions.
S There may be a power failure, check the power source (internal battery,
charge cable, or ac adaptor).
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Printer Mechanism Alignment
If head jams are occurring, the alignment of the printer mechanism may
need correction.
Open the printer top cover, then install a ribbon cartridge (see page 16)
and position the print head to the far left toward the green thumb wheel.
Observe the area between the print head and the printer cavity (circled in
the following illustration). If the ribbon cartridge touches the pivot frame
or press nut, the printer mechanism needs realignment.
Press nut
Pivot frame
This illustration shows the print head to the far left in the printer.
1 Loosen the four screws that hold the mechanism in place using a Phillips screwdriver (see the following illustration).
2 Realign by pushing the printer mechanism to the right, away from the
green thumb wheel.
3 Push on the right side of the printer mechanism to the back as far as it
will go.
Note: In this position, the right back edge of the printer mechanism may
touch the pivot frame. The left side must NOT touch the pivot frame.
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4 Hold the printer mechanism in this position and securely tighten the
screws in the sequence shown.
3 Top
Left
1 Top Right
Push mechanism
to the back
2 Bottom Left
4 Bottom Right
Push mechanism to the right.
The four position screws that hold down the printer mechanism are shown in this illustration. Be
sure to do the screws in the order given.
The position of the print head should NOT touch the pivot frame or press
nut. If the print head does touch the pivot frame or press nut, return the
printer for hardware repair.
Communications or Host Computer
The self-test report can verify that the communications protocol options
selected for the printer match those expected by the host computer. If
these options do not match, then reconfigure the printer using the control
panel configuration modes.
If the protocol options do match, then the data communications cable
may be defective. Verify that the cable is working by substituting a new
cable or host computer. Also, check the computer vehicle dock.
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Communications Pin-Out Configurations
Below are common cable configurations between a mobile computer or a
dock and the printer:
Mobile Computer
Signal Name
Pin #
Chassis Ground
Charge Input
SG (Signal Ground)
DSR (Data Set Ready)
DTR (Data Terminal Ready)
CTS (Clear To Send)
RTS (Ready To Send)
RXD (Receive Data)
TXD (Transmit Data)
Dock_A/B_SW
shell
NC
15
15-Pin DSUB Male
Pin #
shield
20
12
Wall Mount Printer or
Remote Mount Terminal Holder
Signal Name
NC (No Connection)
HHC_CHARGE
GND
DTR
NC
RTS
CTS
TXD
RXD
Term A/B
13
25
14
25-Pin DSUB Male
15-Pin to 25-Pin Cable P/N: 216-605-XXX
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Wall Mount Printer
PC
Signal Name
Pin #
Pin #
Signal Name
DTR (Data Terminal Ready)*
RC (Receive Carrier)
TC (Transmit Carrier)
DCD (Data Carrier Detect)
SG (Signal Ground)
DSR (Data Set Ready)*
CTS (Clear To Send)
RTS (Ready To Send)
RXD (Receive Data)
TXD (Transmit Data)
20
17
15
20
17
15
NC (No Connection)
NC
NC
NC
GND
DTR
RTS
CTS
TXD
RXD
* Signals are not available on the 6100 Dock
14
13
25
14
25
13
25-Pin DSUB Female
25-Pin DSUB Male
25-Pin to 25-Pin Cable P/N: 216-771-XXX
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PC
Printer
Signal Name
Pin #
Pin #
Signal Name
TXD (Transmit Data)
RXD (Receive Data)
RTS (Ready To Send)
CTS (Clear To Send)
DSR (Data Set Ready)
SG (Signal Ground)
RCT
TXD
CTS
RTS
DTR (Data Terminal Ready)
GND
Chassis Ground
shield
shell
shell
...............
9-Pin DSUB Female
Chassis Ground
Terminal Charge out to computer
15
15-Pin DSUB Female
9-Pin to 15-Pin Cable P/N: 226-016-XXX
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Chapter 7 — Troubleshooting and Diagnostics
Dock
Printer w/ 6210 Terminal Holder
Signal Name
Pin #
TXD (Transmit Data)
DTR (Data Terminal Ready)
RTS (Ready To Send)
RXD (Receive Data)
CTS (Clear To Send)
DSR (Data Set Ready)*
SG (Signal Ground)
20
open
Pin #
Signal Name
shield
RXD
NC (No Connection
CTS
TXD
RTS
DTR
GND
shell
* Signal is not available on the 6100 Dock
13
25
15
14
25-Pin DSUB Male
15-Pin DSUB Female
25-Pin to 15-Pin Cable P/N: 226-162-XXX
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PC
Printer
Pin #
Pin #
9-Pin DSUB Male
RJ-11 Jack
Data Communications Cable P/N: 226-270-XXX
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Chapter 7 — Troubleshooting and Diagnostics
The printer has a 25-pin connector with the following pinout designations
and signal mnemonics:
Printer Communications Connector Pin-Outs
15-Pin
D-Sub
25-Pin
D-Sub
Signal Name
Type
I/O
Description
NC
NC
–––
–––
NC (No Connection)
20
NC
–––
–––
NC
CTS (Clear To Send)
RS-232
IN
Wake up
RXD (Receive Data)
RS-232
IN
Printer’s RxD
TXD (Transmit Data)
RS-232
OUT
Printer’s TxD
RTS (Ready To Send)
RS-232
OUT
IrDA baud rate select
DTR (Data Terminal Ready)
RS-232
OUT
IrDA baud rate select
HHC_CHARGE
POWER
OUT
7.5–15 V, up to 1 A per contact
GND
POWER
10
NC
NC
–––
11
11
IO_SENSE
0–5 V
IN
ANALOG
Analog input signal for I/O board type
detection. Normally tied to +5 V.
NC
12
DOCK_A/B_SW
–––
IN
Bluetooth Adapter configuration signal
12
18
IOB_RESET
TTL
OUT
Signal to hold I/O board in reset.
13
25
TTL_POWER
POWER
OUT
Power for I/O board logic (never shuts off)
14
NC
NC
–––
–––
NC
NC
NC
–––
IN
Switched 5 V from computer.
NC
NC
V_IN
–––
–––
Unswitched input power from printer.
116
SG (Signal Ground)
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Chapter 7 — Troubleshooting and Diagnostics
Troubleshooting
The printing system is composed of four basic components: Printer, Computer, Power Source, and Communications. Any one of these components
can prevent the printer from functioning properly.
Verifying the Printer Components
Power Source Verification
Start by verifying that power is available at the printer. Visually inspect the
control panel to verify that the power indicator (Green LED) is lit. If it is
not, press the SET PAGE button and note if the power indicator lights up.
If it does, the power system is all right. If it does not, press the printer reset
button. If the power indicator still does not light, check the power cable,
by connecting it to a different printer. If the power indicator works on the
new printer, then the cable is all right, and the printer that was originally
connected is suspect. If it does not light, then the problem is most likely
the cable or the power source. Depending on the results, either replace the
cable or return the printer for service.
Printer Verification
If the power indicator works properly and the printer still does not print,
then printer errors are noted. If any indicators light when the SET PAGE
button is pressed, or the printer beeps, then refer to the Printer Failure Indicators table to determine the problem.
If none of the listed conditions are indicated by the beep codes and LEDs,
yet the printer does not perform properly, then perform a printer self-test.
Press and hold (for several seconds) the FORM FEED and SET PAGE
buttons at the same time, until the printer beeps and all indicator lights
come on. The lights change throughout the test, as it progresses.
At the end of the self-test, the printer generates a report. This report verifies the following: errors detected during self-test, the error history, and the
communication configuration. If the printer self-test report does not print,
then reset the printer. If the report does print after resetting, then the
printer is all right and the reason the printer does not respond to host computer print requests is probably communications or host computer related.
If the report is partially completed, and a printer error occurs during the
printing of self-test, refer to the Printer Failure Indicators table for the
cause of the printer failure.
Perform a Power On Self-Test (POST) to test for errors either by resetting
the printer or powering it up. If any errors, audible error codes, along with
indicator light status, are produced during POST (see the POST Error
Codes table).
If the POST completes without error, try the printer self-test again. If
self-test prints correctly this time, but the printer does not respond to the
host computer, then the problem may be communications or host computer related. If errors are encountered during POST, contact Customer
Support for assistance.
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Communications / Host Computer Verification
Use the self-test report to verify that the communications protocol options,
selected at the printer, match those expected by the host. If they do not
match the expected results, reconfigure the printer using the control panel
configuration modes described below in the Configuration part of this
chapter.
If the protocol options match, then the communications cable may be defective. To determine if the cable is working, substitute a new cable. If the
host computer is suspect, substitute a different host computer. A defective
computer dock might be another possibility.
Error Handling
Printer Errors are divided into several classes: POST errors, Run-Time errors, and Fatal errors (consisting of flash write errors and EEPROM block
errors).
Run-Time Errors
Run-time errors can occur during the course of printing. These errors are
displayed on the LEDs, along with beep sequences. This causes the printer
to stop printing and enter an error state. Then beep sequences are emitted,
LED codes are displayed, the error status may be sent to the host (depending on the protocol), and the printer goes into suspend mode.
The printer exits from the suspend mode when the user presses one of the
keyboard keys or communications is resumed from the host. The printer
also places the print head in its home position and attempts to recover
from the error condition. Until the error condition is corrected, the error
procedure does not end, and the error state is not removed.
For PAPER OUT errors, the user must load paper and press the SET
PAGE button before printing begins. The paper may be loaded to the top
of form, either manually or automatically, by pressing the FORM FEED
button to wake the printer from suspend mode.
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For a listing of run-time errors, refer to the following table.
Printer Failure Indicators
Sets of Beeps
PAPER
OUT
HEAD
JAM
LOW
BATT
Meaning
1 beep
OFF
OFF
ON
12V under voltage fault (Low Battery)
1 set of 2 beeps
OFF
OFF
2 blinks 12V over voltage fault (Input Voltage too high)
1 set of 3 beeps
OFF
OFF
3 blinks 24V under voltage fault (internal power supply failure)
1 set of 4 beeps
OFF
OFF
4 blinks 24V over voltage fault (internal power supply failure)
1 set of 13 beeps
OFF
OFF
OFF
2 sets of 2 beeps
OFF
2 blinks 2 blinks Print head over temperature
2 sets of 3 beeps
ON
OFF
OFF
Paper Out
2 sets of 4 beeps
OFF
ON
OFF
Head Jam
2 sets of 5 beeps
5 blinks 5 blinks 5 blinks Paper feed current fault (Possible paper jam or feed motor failure)
3 sets of 2 beeps
3 blinks OFF
3 sets of 4 beeps
OFF
4 sets of 2 beeps
4 blinks 4 blinks OFF
Print head short (Print head failure)
4 sets of 4 beeps
Erratic
Erratic
Erratic
Flash write error
12 sets of 12 beeps
OFF
OFF
OFF
Operating System software failure
Configuration error
3 blinks Print head over current (Print head failure)
3 blinks OFF
Home switch failure
The most common errors consist of Paper Out, Low Battery, and Head
Jam. The other errors listed are of rare occurrences, but are provided for
good printer diagnostics in the event failures should occur.
Power-On Self-Test (POST)
When the printer is reset, it performs a POST to verify other reasons the
printer might be failing. Audible error codes, along with indicator light
status, are produced during POST if an error is encountered, as listed in
the POST Error Codes table.
A printer diagnostic cable, connected between the host computer and the
printer, is used during POST to: configure the printer, access printer diagnostics, update software, and install new fonts.
To install the diagnostic cable: connect the phone plug into the phone jack
on the printer, then connect the 9-pin DSub plug into the host computer.
After installing the diagnostic cable, reset the printer to initiate POST.
POST Errors
POST errors only occur after a push button reset, or an initial application
of power to the printer. After the reset button is pressed, the LEDs (on the
printer control panel) indicate the progress of POST. The first LED to
light should be the power indicator (Green LED). A single beep should be
heard immediately after this LED lights up to indicate the printer is active.
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During the course of POST, the other LEDs light to indicate progress
throughout the tests. If a POST failure is detected, the printer emits one of
the following printer LED error codes and beep sequences.
POST Error Codes
Long
Beep
Short
Beep
PAPER
OUT
HEAD
JAM
LOW
BATT
Power
Meaning
OFF
OFF
OFF
ON
Operational
OFF
OFF
OFF
OFF
No Power
OFF
OFF
OFF
ON
Control program Initial Program Load (IPL) successful
ON
OFF
OFF
ON
Diagnostic mode command check
ON
ON
ON
ON
Control program IPL
OFF
ON
OFF
ON
Invalid CRC on boot block
OFF
ON
ON
ON
Invalid CRC on control program or program not found
OFF
OFF
OFF
ON
Lower 64K RAM failure
OFF
OFF
ON
ON
Upper 64K RAM failure
ON
OFF
ON
ON
Diagnostic flash memory check failed or is not initialized
ON
ON
OFF
ON
Diagnostic memory write failure
After completion of the tests, all LEDs are turned off and there is an attempt to place the head in the home position. Until the next time the
printer is reset and POST is performed, only run-time errors or fatal errors
are reported.
Fatal Errors
Two types of fatal errors exist: Flash Write Errors and Printer Configuration Block Errors. These errors are extremely rare, but measures are built
into the printer diagnostics to track possible occurrences.
Flash Errors
Errors related to writing or erasing flash are critical errors. These critical
errors cause the printer to stop all processing and output an LED code and
a sequence of beeps. The LED code represents the address of the segment
that the error occurred on in octal notation. The octal digit changes every
four beeps until four octal digits have been output. Only four octal digits
are output since blocks are 256 bytes in size and flash can be addressed
with a total of 0x7ff blocks. Note that the segment address output is the
runtime address of the flash block and not the offset of the block within
flash. To obtain the block offset within the flash, subtract 0x800 from the
address output.
After the error code is processed, the printer enters suspend state. When
the printer resumes, the error again is output and suspend reentered. A reset is required to eliminate the error condition. Flash write errors may be
unrecoverable. If this is the case, the printer requires servicing by qualified
technicians.
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EEPROM Configuration Errors
Errors related to an invalid configuration block (diagnostic block) produce
13 beeps once, and then the printer suspends. It continues to produce this
symptom, until the configuration block error is corrected. No LEDs light.
This error may be caused by a flash write error or merely lack of proper
printer configuration. If the error cannot be corrected by a reset of the
printer, then the printer needs to be serviced by a qualified technician.
Self-Test Function Descriptions
Self-test consists of the following functions.
Boot Block Program Verification
A CRC (Cyclic Redundancy Check) is performed on the bootblock program. The calculated CRC is compared to the CRC embedded in the program module.
Control Program Verification
A CRC is performed on the control program, which is loaded into writable
flash program memory. The calculated CRC is compared to the CRC embedded in the program module. The results of this test are printed on the
self-test report.
Font Module Verification
A CRC is performed on the font modules, which are loaded into writable
flash font memory. The calculated CRC is compared to the CRC embedded in the program module. The results of this test are printed on the
self-test report.
A2D Check
Current reading of the A2D sources are performed, and the results are
printed on the self-test report.
Nonvolatile Diagnostic Memory Verification
A CRC is performed on the area of the nonvolatile diagnostic memory
that has a CRC over it. The results of this test are printed on the self-test
report.
Nonvolatile Diagnostic Memory Update
The nonvolatile diagnostic memory is updated from the nonvolatile diagnostic memory data shadowed in memory.
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Detailed Printer Self-Test
Self-test is user-selectable, verifies printer functions, and provides reporting
of printer diagnostics. It performs a series of internal diagnostics and prints
the results. When self-test begins, the beeper sounds for half a second and
all LEDs turn on for half a second.
Initiating Self-Test
Self-test is initiated by simultaneously pressing both the LINE FEED and
SET PAGE buttons on the control panel, while the printer is idle or
asleep.
Terminating Self-Test
Self-test can be terminated manually, during the test, by simultaneously
pressing both the LINE FEED and SET PAGE buttons.
Self-Test Report
Note: This method is recommended for determining printer functionality.
A self-test is equivalent to a warm start. Both are performed when you simultaneously press the FORM FEED and SET PAGE buttons on the
control panel for a few seconds. Release these buttons when the printer
beeps and all indicators are lit. If the buttons are held too long, the self-test
will not happen and the printer will form-feed one page.
As the self-test progresses, the indicator lights change. Internal tests are
performed and a 2-page report is printed. This report provides helpful information in diagnosing and troubleshooting printer problems. When the
self-test is performed, the following actions occur:
Note: to abort the self-test can by pressing a button while the report is printing.
S All LEDs are turned on to verify the lights work
S A 600 ms beep is emitted to verify the beeper works
S LEDs flash individually to show progress during internal tests
S Current voltage and ambient temperature are obtained
S Validity of diagnostic block program is checked
S Validity of BootBlock program is checked
S Validity of control program is checked
S Validity of loaded fonts is checked
S LEDs turn off
S Self-test report is printed
Printer capability is diagnosed by printing the report. Device errors are displayed on the LEDs and emitted by the beeper. The printer then does a
warm reset (soft reboot) upon error or completion of the self-test report.
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First Page of Self-Test
The self-test report is divided into sections. Refer to pages 124 and 125 for
a sample printout.
The printer model number is given on line 1 (first line). This identifies the printer type used, in this case the 6820.
The 8-digit serial number of the printer is listed on line 4 under the “Serial#” heading on line 3. The serial number is
also on the inside of the printer. In portable printers, raise the printer mechanism to look for the number on the inside
back wall.
“Battery Voltage,” on line 13, gives the input voltage sampled at the beginning of the self-test. The input range must
be between 7.5 and 15 volts. The input voltage must be greater than 10.5 volts to charge the internal battery. At 7.5
volts or less, the LOW BATT LED is turned on and the printer goes to sleep immediately. Apply external power to
wake the printer to print. At 10.5 volts or less, the LOW BATT light comes on but the printer still prints.
The “Auto Feed” setting, on line 16, is a configurable item. “CR” Carriage Return means no auto linefeed. This is the
most common setting for applications using NPCP. “CR+LF” means a linefeed will be added to each CR. This setting
can produce double-spacing of reports. See page 32 for information on changing this configuration.
The “Interface Mode” setting, line 17, lists the interface protocol for the printer. The typical setting is NPCP. Others
include DTR with no, odd, or even parity, and IrDA. See page 32 for additional information.
“Bit Rate” on line 18, lists the baud rate for the printer. Most application software autobauds so you do not have to
select it. Bit rate is commonly set to 19200 (19.2K) or 9600 bps. See page 33 for additional information.
“A2D History,” lines 21 through 25, is the history for voltage measurements and temperature measurements, as recorded by the printer.
“Head Jam History” on lines 26 through 29, gives information on head jams. If the printer is having frequent head
jams, these lines can assist in determining the problem.
Under the “Home” header, if “Err” is listed, then the home position LED sensor has failed.
“Command” tells which printer command was executed when the head jammed.
“Direction” tells which way the head was moving, “left” toward home and “right” away from home. Home position is at the extreme left, toward the green thumb wheel.
“Speed” is the acceleration speed of the print head when the jam occurred.
“Step” is the acceleration step at the jam. “0” means no steps were taken, “15” means all steps were taken. “1–14”
means printer jammed during acceleration or deceleration.
“Temp” is the ambient temperature at the last head jam. The temperature is listed in Celsius.
“Position” of carriage at the jam in 1/720 inches = 12 * step position. Divide the number by 12 to get the step
position. There are 512 steps across the page. If it is jammed at position 0, check the printer mechanism alignment. If it is jamming in the middle, it is more likely a dirty ribbon or obstruction in the print head’s path.
“Head Dot Pattern,” line 37, is printed to verify the individual dot wires. There should be nine dots. If some are missing, it could be a print head failure or a circuit board failure.
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(continued)
“Error Log” information appears on lines 38–43. This information is cleared after every self-test. This information is
very helpful in determining problems.
“PE”
# of paper jams while feeding paper
“HJ”
# of head jams while print head is moving
“12Vu”
# 12-volt under voltage
“12Vo”
# 12-volt over voltage
“24Vu”
# 24-volt under voltage (Head/motor voltage)
“24Vo”
# 24-volt over voltage
“Home”
# Home detect errors (typically caused by paper scraps or circuit failures)
“Temp”
Unused
“OverC” # Head over current errors (typically caused by a bad print head)
“HeadS” # Head driver short errors (typically caused by circuit failures)
“Fault”
# Paper feed motor over current errors (Excess current in paper feed motor could indicate circuit failure)
“ADErr” # A2D conversion failures
“EEErr”
# EEPROM write failures to diagnostic block
“Dlink”
# Software memory errors (Corruption in internal memory)
“Llink”
# Software memory errors
All other values are informational only. Remember that these values are
cleared after the self-test.
Sample First Page of Self-Test
Note: Lines 15–18 are factory-default printer settings. Take note of these
lines when reading the self-test report.
yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
1 NP6820
2 Copyright 1997, 1998, Intermec Technologies Corporation. All Rights
Reserved.
3 Serial#
MFG Date
Hardware
Check Repairs Svc Date
4 12345678 yy/mm/dd ddd-ddd-ddd/dddd (TOP)
GO/NG
00
yy/mm/dd
ddd-ddd-ddd/dddd (MLB)
ddd-ddd-ddd/dddd (PS)
ddd-ddd-ddd/dddd (IOB)
8 Revisions:..........0000000000303100
9 Bootblock:
NPBB6820.MOD - Version XX.XX XXXX XXXX GO/NG
10 Control Program:
npfl6820.mod - Version XX.XX XXXX XXXX GO/NG
11 Font Module:
nftxxxxx.mod - Version XX.XX XXXX XXXX GO/NG
12 Font Module:
nftxxxxx.mod - Version XX.XX XXXX XXXX GO/NG
13 Battery Voltage:
012.34
Low...../....High
14 Total Pages:
123456
15 Zero Font Style:
16 Auto Feed:
CR
17 Interface mode:
NPCP
18 Bit Rate:
19200
19 Cold Starts:
00024
20 Warm Starts:
00050
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Chapter 7 — Troubleshooting and Diagnostics
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
A2D History
Curr
Low
High
Min
Max
Error
Page
Count
24v: 024.00
023.21
023.91
023.21
024.51
027.21
00401
00021
12v: 012.55
010.91
013.51
010.90
014.50
8.71
00401
00021
Temp:
023
-020
055
-021
060
000
00401
00021
Head Jam History
Total Head Jams:
00186
Home Command Direction Speed
Step Temp Position Page
Print
Left
Const
010 -010
01440
12345
NPCP History
Disc
Addr
Parity IFTS
Seq
CRC
Frame
Bind
IPLDU
12345
12345
12345
12345
12345
12345
12345
12345 12345
IRDA History
FramesOk
BroadCasts CRC/TMO
DISCARD
rx
1234567890 1234567890 0123456789 0000000000
tx
1234567890 1234567890 0123456789 0000000000
HEAD DOT PATTERN
38 Error
39 PE
EEErr
40 Dlink
41 12345
12345
42 12345
12345
43 12345
Log
HJ
12Vu
12Vo
24Vu
24Vo
Home
Temp
OverC HeadS Fault ADErr
Llink
12345 12345 12345 12345 12345 12345 12345 12345 12345 12345 12345
12345 12345 12345 12345 12345 12345 12345 12345 12345 12345 12345
12345 12345 12345 12345 12345 12345 12345 12345 12345
Second Page of Self-Test
Page 2 contains the print pattern used to diagnose printer mechanical behavior. The pattern continuously prints the ASCII characters between 33
and 126 decimal inclusive for the entire page, or until you cancel the print
by pressing a button on the printer. An example of that rotating pattern is
shown below.
!”#$%’()*+,–./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_’abcdefghijklmn
opqrstuvwxyz{|}~!”#$%’()*+,–./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^
_’abcdefghijklmnopqrstuvwxyz{|}~!”#$%’()*+,–./0123456789:;<=>?@ABCDEFGHIJKLMN
OPQRSTUVWXYZ[\]^_’abcdefghijklmnopqrstuvwxyz{|}~!”#$%’()*+,–./0123456789:;<=>
?@ABCDEFGHIJKL
Self-Test Failure
If a partial report generates and a printer error occurs during printing,
refer to the table on the next page for troubleshooting help.
If the printer does not generate a report:
S There may be a printer failure, refer to the troubleshooting table on the
next page for possible solutions.
S There may be a power failure, check the power source (internal battery,
charge cable, or ac adaptor).
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Chapter 7 — Troubleshooting and Diagnostics
Miscellaneous Troubleshooting Tips
The following table lists actual printing problems, possible causes, and actions you should take to correct a problem.
Possible Printer Problems
Symptom
Test or Cause
Solution
Printer does not communicate
with the mobile computer.
Incorrect protocol selection. Check
lines 17 and 18 on the self-test report for
correct bit rate and protocol selection.
Change protocol settings through configuration process.
Bluetooth Unable to connect.
Make sure you are in range (10cm to
10m)
S Make sure your device is configured to
be discoverable and/or connectable (see
Appendix A, “Bluetooth Configuration
Commands”)
S Make sure the Bluetooth shutdown timer has not expired
Double-spacing on application
reports but single-spacing on
self-test.
Check line 16 on the self-test report, if
“CR+LF” then this is an incorrect configuration for NPCP.
See page 32 for instructions.
Zero prints incorrectly (with/
without slash).
Check line 15 on the self-test report for
“Zero Font Style” setting.
If incorrect, adjust the zero print option,
see page 33 for instructions.
Does not print extended character set — missing font.
Check line 11 or 12 on the self-test report to see if the “NFT0000.MOD” file
is listed after “Font Module.”
Use the 6820 Printer Tool Kit to reload
this file or send for hardware repair.
Printer emits 1 or 2 beeps or
blinking green light is the only
indicator.
Printer mechanism does not have adequate power for printing. The 12 V may
be under or over voltage fault. (Note: Error lights do not flash if voltage is too high)
Check battery or power supply.
S If battery, recharge or replace (see page
15 for instructions).
S If power supply, adjust supply voltage
to 7.5–15 volts.
Check the printer’s internal battery, if
installed. Check the vehicle charge cable
(see the 6820 Printer Installation Instructions P/N: 962-018-016).
Printer emits 2 sets of 3 beeps
Printer out of paper
Reload paper into printer mechanism.
See page 18 for instructions.
Printer works but some or all
LEDs do not work.
Gray ribbon cable connecting control
panel board to pivot frame assembly is
loose.
Call Customer Support (800-755-5505)
or send printer for hardware repair.
Printer does not print
No voltage
Adjust supply voltage to 7.5–15 volts.
Voltage too high or low. Check line 13
on the self-test report, under the “Battery
Voltage” header.
S No data input
Tighten computer connections.
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Chapter 7 — Troubleshooting and Diagnostics
Possible Printer Problems (continued)
Symptom
Test or Cause
Solution
No paper feed (paper jam or
head jam)
Test: Pull paper toward roller.
Cause: If paper is resistant:
S Paper tray too full
Torn paper perforation
Paper wrinkled, creased, moist, or perforations missing
S White ribbon cables obstructing paper
S Head Jams due to carriage alignment.
Check line 29 on self-test report, under
“Position” header, for value.
No paper feed (paper jam or
head jam) continued . . .
Test: Move print head manually from
side to side.
Cause: If print head resistant:
Test: Remove ribbon cartridge, move
print head. If smooth, ribbon is
jammed.
Test: Remove ribbon cartridge, move
print head. If still resistant,
mask spring is bent or damaged
is bent or damaged.
Cause: Print head gap adjuster too tight.
Cause: Paper scraps found in printer
mechanism or around platen.
Ensure fewer than 200 3-ply sheets in
the deep paper tray and fewer than 50
3-ply sheets in the shallow paper tray.
S Remove torn paper, load and center
new paper, readjust pinfeed holders.
S Replace the paper.
Straighten the white ribbon cables.
If “0,” realign mechanism in pivot tray.
See page 109 for printer mechanism
alignment instructions.
Remove ribbon cartridge and turn knob.
If ribbon resists, replace ribbon cartridge
(see page 16 for instructions).
Replace the mask spring (see page 31).
Set the head gap adjuster to the fifth
notch away from the paper (see page 17).
If ribbon cartridge bumps against inside
of printer, check white ribbon cable,
home position sensor, and four screws.
Remove any paper scraps, do a cleaning.
Printer mechanism unlatched (unlocked). Latch (lock) the printer mechanism into
(portable, fixed mount printers)
place.
Printer has a glitch not defined above.
Do a self-test.
Note: In paper jams or head jams, press the SET PAGE button to clear
the printer before printing can resume.
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Chapter 7 — Troubleshooting and Diagnostics
Compatibility Issues
Use the following information to determine some compatibility issues that
come up relative to the 6820 Printer:
Compatibility Issues and Conclusions
Issue
Conclusion
Does 4820 Ribbon work with 6820 Printers?
Yes.
Do 4820 Applications work with 6820 Printers?
Yes. Applications that work on the 4820 Printer also work
on the 6820 Printer.
Does the 6820 Printer work with an application that
downloads some custom characters to the printer?
Yes. The “downloadable character set” feature is the same
for both the 4820 and 6820 Printers.
Can 4820 Fixed Mount Printers be replaced with 6820
Printers?
Yes. 6820 Fixed Mount Printers can be installed on existing flat and angle mounts for the 4820 Printer.
Do NC4000 Power Supplies work with the 6820 Printer? In some cases, printing while charging mobile computers
may not be supported. If so, order a new charger (P/N:
851-027-003).
Do off-the-shelf 25-pin cables work between the dock and Most likely. If it does not, refer to comments in Problems
the 6820 Printer?
and Solutions, above.
Diagnostic Information
Nonvolatile Flash Storage
Diagnostic information is stored in flash to support the hardware configuration, both at time of manufacture and in the field. This includes recording the initial configuration changes to hardware and software, and various
environmental statistics helpful in determining why failures are occurring
in the field. The flash is provided for storage of critical data that must remain in the unit after power to the unit is lost. The data in the flash is
used for diagnostic information for a catastrophic failure, or over the
phone with a customer.
Updating Diagnostic Information
The FLASH diagnostic information is updated and maintained by the
printer. All diagnostic information is shadowed in RAM. At the end of every 50 forms, the FLASH information is updated from the RAM. The
printer also updates the information upon the occurrence of any nonrecoverable error, printer reset, printer self-test and remote polling of Diagnostic
information.
Fields are stored with ID first, then length, then data. The details of the
data and the length of the entire field, including ID and Length bytes, are
shown in the table on the next page.
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Chapter 7 — Troubleshooting and Diagnostics
Accessing Diagnostic Information
The amount of Flash memory reserved for nonvolatile diagnostic memory
is 2K bytes. Printer self-test prints most of the information contained in
the Diagnostic Memory for remote and end-user diagnostic access.
Diagnostic Information
Field
ID
Length
Description
Stored as
Total
Length
01
Serial #
7 digit BCD set at MFG
39 bytes
Date of Manufacture. yy/mm/dd
6 digit BCD set at MFG
Hardware Configuration:
ddd-ddd-ddd/dddd (top level part #)
ddd-ddd-ddd/dddd (control board)
ddd-ddd-ddd/dddd (power supply)
ddd-ddd-ddd/dddd (i/o board)
52 digit BCD set at MFG
CRC of preceding fields.
2 byte binary set at MFG
Hardware Revisions: ECNs applied. 64 ECNs can record
separately by number 1-64.
8 byte bit field
Service Repairs: a two-digit field indication of number of
times unit is serviced.
2 BCD Digits
Date of last Repair. yy/mm/dd
6 BCD digits
Cold Starts since MFG or last repair.
binary digits
Warm Starts since last cold start.
binary digits
Pages printed over life.
binary digits
Last high & low voltage extremes on 24-volt input over last 2 bytes
50 reports. Extremes stored as 8-bit A2D conversions.
Voltage extreme history stores max. & min. 24-volt A2D
conversions over printer life.
2 bytes
24-volt voltage error. Voltages greater than 10% considered errors. A2D value recorded.
1 byte
Form number at last voltage error.
2 bytes
24-volt error count.
2 bytes
Last high and low voltage extremes on 12-volt input over
last 50 reports. Extremes stored as 8-bit A2D conversions.
2 bytes
Voltage extreme history stores min. & max. 12-volt A2D
conversions over printer life.
2 bytes
12V voltage error. Voltages less than 10.5 volts and greater
than 14.5 volts considered errors. A2D value is recorded.
1 byte
Page number at last 12-volt error.
2 bytes
12-volt error count.
2 bytes
08
09
10
20
6820 Series 80-Column Printer User’s Manual
11 bytes
8 bytes
11 bytes
11 bytes
129
Chapter 7 — Troubleshooting and Diagnostics
Diagnostic Information (continued)
Field
ID
Length
Description
Stored as
Total
Length
30
Temperature, minimum and maximum over last 50 reports. Set A2D value.
2 bytes
11 bytes
Temperature, minimum and maximum over printer life.
Set A2D value.
2 bytes
Temperature error. Last A2D conversion below -10 or
above +60 Celsius recorded.
1 byte
Page number at last temperature error.
2 bytes
Total number of temperature errors.
2 bytes
Total number of head-jams
2 bytes binary
0 = No Home detect switch error
1 = Home switch engagement error
bit 0
0 = Seeking; 1 = Printing
bit 1
0 = Left; 1 = Right
bit 2
00 = Acceleration
01 = Constant speed
10 = Deceleration
bits 3-4
00 = 250 PPS ( initialization)
01 = Low speed
10 = High speed
bits 5-6
bit 7
40
130
reserved
Acceleration or deceleration step motor value when jam
occurred
1 byte binary
Ambient temperature when Head Jam occurred. Set A2D
value.
1 byte
Form number where Head Jam occurred.
2 bytes binary
Carriage Position where Head Jam occurred.
2 bytes binary in 1/720”
11 bytes
6820 Series 80-Column Printer User’s Manual
Chapter 7 — Troubleshooting and Diagnostics
Diagnostic Information (continued)
Field
ID
Length
Description
Stored as
Total
Length
50
NPCP NDM (normal disconnect mode) error count. Increments when normal disconnect mode entered.
2 bytes
20 bytes
NPCP address error count. Increments when invalid print- 2 bytes
er address received.
NPCP length parity error count. Increments when parity
of length field in frame incorrect.
2 bytes
NPCP IFTS (invalid frame this state) error count. Increments when invalid session layer command received.
2 bytes
NPCP sequence error count. Increments when LLC sequence numbers incorrect.
2 bytes
NPCP CRC error count. Increments when MAC CRC
error encountered.
2 bytes
NPCP Frame error count. Increments when IFRAMES
received when session is not bound.
2 bytes
NPCP Bind error count.
2 bytes
NPCP IPLDUR (Invalid presentation layer data unit) error 2 bytes
count. Increments when bad presentation layer command
received.
IrDA rxFramesOk — total frames received OK.
4 bytes
IrDA rxFramesCrcErr — total frames received with CRC
error.
4 bytes
IrDA rxTotalBytes — total Bytes received OK.
4 bytes
IrDA rxFramesDiscardBuf — total frames discarded due to 4 bytes
no buffer space.
IrDA rxBroadcastFrames — total broadcast frames received 4 bytes
OK.
IrDA rxFramesDiscardHwErr — total received frames discarded, due to hardware error.
4 bytes
IrDA txFramesOk — total frames transmitted OK.
4 bytes
IrDA txTotalBytes — total bytes transmitted OK.
4 bytes
IrDA txBroadcastFrames — total broadcast frames transmitted OK.
4 bytes
IrDA txFramesNotTxTimeout — total frames not transmitted due to time-out.
4 bytes
IrDA txFramesNotTxHwErr — total frames not transmitted due to hardware error.
4 bytes
60
6820 Series 80-Column Printer User’s Manual
46 bytes
131
Chapter 7 — Troubleshooting and Diagnostics
Diagnostic Information (continued)
Field
ID
Length
Description
Stored as
Total
Length
70
Zero font selection for codepage 437
0 = Ø; 1 = 0
1 byte
6 bytes
Autofeed configuration
0 = CR; 1 = LF+CR
1 bit
Protocol Selection:
00h = NPCP
20h = DTR No Parity
21h = DTR ODD Parity
22h = DTR EVEN Parity
(all other values reserved)
Bit Rate
0 = 9600;
132
1 = 19.2k
6820 Series 80-Column Printer User’s Manual
A
Bluetooth Configuration
Commands
Configuration of the Bluetooth radio and software is accomplished using
the Bluetooth Configuration Commands listed in this appendix.
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133
Appendix A — Bluetooth Configuration Commands
Notation
Numbers are in decimal except:
S Numbers with an “h” suffix are in hexadecimal.
S Numbers with a “0x” prefix are in hexadecimal.
S Numbers with a “b” suffix are in binary.
Command
All printable characters can be entered directly via the keyboard. Any nonprintable characters are entered in binary data format.
Binary data format is any non seven-bit ASCII data to transmit to the
module is encoded in the Internet percent notation. Any hex byte to transmit is preceded by the “%” sign and encoded in hex ASCII. To send the
value 0xF5, the “%F5” bytes are transmitted. The “%”character is always
transmitted as “%25”. Thus, a Bluetooth address could transmit as
“%00%E0%03%45%F4%6D”.
Generic format:

 is one character from the set: [A-Z]
 is one character for the set: [0-9]
 is variable in length.
 is the command terminator.
The  is formed from printable ASCII characters from
the code range 0x20 to 0x7E.
Codes outside of this range are escaped using the percent (%) character
followed by two hexadecimal digits.
The percent character is always represented by the three characters: %25
The command terminator is character code 0x13 (carriage return), or character code 0x10 (line feed), or character codes 0x13, 0x10 (carriage return,
line feed).
An example command to set the friendly name to “Len’s 100% serial module”:
F0Len’s 100%25 serial module
Character codes outside of the range of 0x20 to 0x7E are ignored.
When using percent (%) to form hexadecimal character codes there must
be exactly two hex digits using characters: [0-9, A-F, a-f].
Characters outside of this range cause the command to fail.
Commands that fail return the four character sequence: NAK
Commands that are accepted return the four character sequence: ACK
134
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Appendix A — Bluetooth Configuration Commands
Commands that return payload data use the format:

 is one character from the set: [a-z]
 is one character for the set: [0-9]
 is variable in length.
 is the command terminator.
The command character is the “lower case” version of the local host command.
Operating Modes
The module interface has two modes:
S Bluetooth Link Active State: In this case the Serial Interface looks like a
raw serial port (TxD, RxD, CTS, etc. and GND). There is no intelligence in the Bluetooth module from the serial interface perspective.
This mode does not support the command and control modes described
below.
S Bluetooth Link Inactive State: This mode exists when a Bluetooth link
is not existent: In this case, the serial interface looks like a serial port
that supports a number of command and control modes.
Upon reset, the unit comes up in “Bluetooth Link Inactive State.” After
the first Bluetooth connection, the unit goes into “Bluetooth Link Active
State.” It stays in this state until the link is lost because the Master shuts it
down or there is an out-of-range condition. At this point, it returns to the
“Bluetooth Link Inactive State.”
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135
Appendix A — Bluetooth Configuration Commands
Command and Control Modes
Note that these commands are only available over the serial link, not over
the air and are not available when the device is in the Bluetooth Link Active state.
Query Mode Commands
?
Read ACK
?F0
Read Friendly Name
?L
Read Security Mode
?C0
Read Connectable Mode
?C1
Read Page Scan Timing
?D0
Read Discoverable Mode
?D1
Read Inquiry Scan Timing
?S1
Read Class of Device
?S2
Read Service Name
?S4
Read PIN Code
?T0
Read Shutdown Timeout in minutes
?B0
Read Bluetooth Addresses of all the paired devices
Examples:
Command
Reply
“?“
”ACK”
“?F0”
“f0MyFriendlyName”
“?L”
“10” Turn off Encryption, Authentication, and Exclusion
“11” Authentication
“12” Encryption and Authentication
“13” Encryption, Authentication, and Exclusive
136
“?C0”
”c0ON”
“?C1”
”c11024,512”
“?D0”
”d0ON”
“?D1”
”d11024,512”
“?S1”
”s1001F00”
“?S2”
”s2MyServiceName”
“?S4”
”s4MyPinCode”
“?T0”
“t0Shutdown Timer = 5 minutes”
“?B0”
“b0No Devices PairedCR>”
6820 Series 80-Column Printer User’s Manual
Appendix A — Bluetooth Configuration Commands
Set Local Bluetooth Device Name
Command
F0
Definition
“Device Name” — String up to 254 bytes long
Default
“6820–DDEEFF“ where DDEEFF is from the Bluetooth device address (AABBCCDDEEFF)
Example
“F01Len’s 100%25 serial module“
This sets the name to “Len’s 100% serial module”
Set Class of Device/Service Field
Command
S1< Class of Device/Service field >
Description
The Class of Device/Service (CoD) field is a 24-bit field defined in
the Bluetooth Assigned Numbers document.
See Assigned Numbers - Bluetooth Baseband for up-to-date information
on how to compose this value. This field is sent in a HEX ASCII format, most significant byte first.
Example
“S1001F00“ is a common Class of Device value for a basic serial
device.
Set Service Name
Command
S2
Description
Sets the service friendly name to send to the remote Bluetooth device
in response to a service discovery request. The length of the service
name is limited to 32 bytes.
Definition
Profile Name — Text name entered into the SDP record for the serial
port profile
Default
“Wireless Printer”
Example
“S3Acme Printer”
Connectable On/Off: “ON” or “OFF”
Command
C0 
Description
Sets the device into “connectable“ mode
Example
“C0OFF“ — Become non-connectable
“C0ON“ — Become connectable
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137
Appendix A — Bluetooth Configuration Commands
Specify Page Scan Timing
Command
C1,
Description
Sets the Page Scan timing parameters
Default
4096,18
Example
“C11024,512”
Note: To enable scanning, the values for Interval and Window must be in the range of 18 to
4096. The Window value must be less than the Interval value. Both values must be zero to
disable scanning.
Note: Page scan timing is described in the Bluetooth V1.1 Core Specifications; for up-to-date
information, see: The Bluetooth Specification.
Note: Modification of the Page Scan Timing can improve connection times, but may adversely affect battery performance.
Enable Discoverable
Command
D0 
Description
Sets the device into “discoverable” mode
Example
“D0OFF“ — Become non-discoverable
“D0ON“ — Become discoverable
Specify Inquiry Scan Timing
Command
D1,< Inquiry_Scan_Window>
Description
Sets the Inquiry Scan timing parameters
Default
4096,18
Example
“D11024,512“
Note: To enable scanning, the values for Interval and Window must be in the range of 18 to
4096. The Window value must be less than the Interval value. Both values must be zero to
disable scanning.
Note: Page scan timing is described in the Bluetooth V1.1 Core Specifications; for up-to-date
information, see: The Bluetooth Specification.
Note: Modification of the Inquiry Scan Timing can improve device discovery response performance, but may adversely affect battery performance.
Set Encryption/Authentication: “PIN CODE”
138
Command
S4
Description
PIN Code — Pin code can be NULL and as long as 16 characters
Default
“S4%00”
NULL PIN code
Example
“S4MyPinCode ”
6820 Series 80-Column Printer User’s Manual
Appendix A — Bluetooth Configuration Commands
Manage Security Modes
This command controls the security access mode and device pairing.
The modes available are:
L0 Disable encryption, authentication and exclusion
L1 Enable authentication
L2 Enable encryption and authentication
L3 Enable encryption, authentication and exclusive
Mode L0 allows any remote device to connect.
Mode L1 require the remote device to be authenticated by a PIN request.
The PIN code for the module is set to a user-specified value with the S4
command. Currently the default PIN is the NULL string (see Note).
Mode L2 adds encryption to the Bluetooth link.
Mode L3 adds exclusive connection to one specific Bluetooth device.
In this mode only connection requests from the initial device are allowed. Connections from other devices are rejected even if they supply
the correct PIN code.
Device pairing and bonding are associated with this command and works
as follows:
After an L command is executed the current device pairing and bonding is
deleted. The next device to connect becomes paired and bonded to the
module.
In Modes L1 and L2, other devices are allowed to connect but only the
first device to connect is paired and bonded. Other devices are always required to supply a PIN code to complete the connection.
In Mode L3, only one device is allowed to connect. This device is paired
and bonded and needs to supply the PIN code only on the initial connection.
Example: “L3“
Note: Some of the Bluetooth user interfaces cannot supply a NULL string
as a PIN code. Use the S4 command to specify a PIN code that is not
NULL.
Read Module Version
Command
V0
Description
Displays the firmware build version currently running
Example
“V0“
Returns: ”v1yyyymmddHHMM”
Note: This command responds with the requested data only not the “ACK“
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139
Appendix A — Bluetooth Configuration Commands
Read Local Device Address
Command
V1
Description
Displays the local device address
Returns
“v1%xx%xx%xx%xx%xx%xx”
Note: This command responds with the requested data only not the •ACK•
Example: Sent: “V1“
Received: ”v1%00%2C%C6%03%45%39”
Set Shutdown Timing
Command
T0
Description
“Time” – Integer value - 0 implies never expire the timer
Range
0–270 minutes
Default
120
Example
“T0120“ This sets the shutdown timer to 120 minutes.
Clear Link Key Table
Command
B0
Description
Clear Pair or Bonding command cleans up all of the link key and
Bluetooth address combination PSKEYs.
Default
None
Example
“B0CLR” This clears all saved link keys.
Web Links
The following is the list of web links used in this document and their addresses as of this publish date; they are subject to change without notice by
their respective authors:
S “Assigned Numbers — Bluetooth Baseband”:
https://www.bluetooth.org/foundry/assignnumb/document/baseband
S “The Bluetooth Specification”:
www.bluetooth.com/dev/specifications.asp
140
6820 Series 80-Column Printer User’s Manual
B
Cross-Reference Tables
A set of cross-reference tables are provided to assist you in locating control
codes and escape sequences. The default settings are also included.
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141
Appendix B — Cross-Reference Tables
Control Codes and Escape Sequences
The following table contains a complete alphabetized list of control codes,
including single character control codes and escape sequences, as an aid to
locating the control codes defined in Chapter 5, “Control Code Definitions.” For detailed definitions of these control codes, refer to the pages
shown in the Page column of this table.
Control Codes and Escape Sequences Index
Description
Category
Page
A Absolute Print Position, Set
General Printer Control
67
B Backspace
General Printer Control
64
Beeper
General Printer Control
65
Bottom-Up Printing, Select
General Printer Control
68
Double Byte Character Sets
Char. Sets, User Defined
81
Multi-Byte Character Sets
Char. Sets, User Defined
82
Single Byte Character Sets
Char. Sets, User Defined
81
General Printer Control
65
General Printer Control
65
Clear Vertical Tabs in Channel
Tabs and Tab Setting
80
Select Vertical Tab Channel
Tabs and Tab Setting
80
Set Vertical Tabs in Channel
Tabs and Tab Setting
80
Define Intercharacter Space
Char. Style & Text Mode
75
Define User-Defined Characters
Char. Sets, User Defined
85
Disable Printing of Character Graphics
Char. Sets, User Defined
88
Double Byte Character Sets
Char. Sets, User Defined
81
Enable Printing of Character Graphics
Char. Sets, User Defined
87
Multi-Byte Character Sets
Char. Sets, User Defined
82
Print Character Graphics
Char. Sets, User Defined
88
Select Default Character Set
Char. Sets, User Defined
86
Select National Character Set
Char. Sets, User Defined
82
Select User-Defined Character Set
Char. Sets, User Defined
85
Single Byte Character Sets
Char. Sets, User Defined
81
User Defined Characters
Char. Sets, User Defined
84
Byte:
C Cancel Line
Carriage Return
Channel:
Character:
142
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Appendix B — Cross-Reference Tables
Control Codes and Escape Sequences Index (continued)
Description
Category
Page
Code
Cancel Printing of Codes 128-255
Char. Sets, User Defined
86
Codepage Selection
Char. Sets, User Defined
82
Enable Printing of Codes 128-255
Char. Sets, User Defined
86
Expand Printable Code Area
Char. Sets, User Defined
87
Cancel Condensed Mode
Char. Style & Text Mode
73
Select Condensed Mode
Char. Style & Text Mode
72
Char. Sets, User Defined
84
Char. Sets, User Defined
86
Define Intercharacter Space
Char. Style & Text Mode
75
Define User-Defined Characters
Char. Sets, User Defined
85
Delete
General Printer Control
65
Cancel Double Strike Mode
Char. Style & Text Mode
73
Cancel Double Wide Mode
Char. Style & Text Mode
74
Cancel Double Wide Mode (one line only)
Char. Style & Text Mode
74
Double Byte Character Sets
Char. Sets, User Defined
81
Select Double Strike Mode
Char. Style & Text Mode
73
Select Double Wide Mode
Char. Style & Text Mode
74
Select Double Wide Mode (one line only)
Char. Style & Text Mode
73
Char. Style & Text Mode
74
Emphasized Mode, Cancel
Char. Style & Text Mode
75
Emphasized Mode, Select
Char. Style & Text Mode
74
Cancel Double Wide (expanded) Mode
Char. Style & Text Mode
74
Cancel Double Wide Mode (one line only)
Char. Style & Text Mode
74
Expand Printable Code Area
Char. Sets, User Defined
87
Select Double Wide (expanded) Mode
Char. Style & Text Mode
74
Select Double Wide Mode (one line only)
Char. Style & Text Mode
73
General Printer Control
65
Condensed (compressed):
Copy ROM to RAM
D Default Character Set, Select
Double:
E Elite Pitch, Select
Expand:
F Form Feed
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Appendix B — Cross-Reference Tables
Control Codes and Escape Sequences Index (continued)
Description
Category
Page
G General Printer Control Functions
General Printer Control
64
Disable Printing of Character Graphics
Char. Sets, User Defined
88
Eight-Pin Graphics Modes
Graphics Functions
89
Reassign Graphics Mode
Graphics Functions
89
Select Graphics Mode
Graphics Functions
89
Select High-Speed Double Density Mode
Graphics Functions
91
Select Low-Speed Double Density Mode
Graphics Functions
90
Select Low-Speed Quadruple Density Mode
Graphics Functions
91
Select Single Density Graphics Mode
Graphics Functions
90
Enable Printing of Character Graphics
Char. Sets, User Defined
87
Nine-Pin Graphics Modes
Graphics Functions
91
Select 9-Pin Double Density Graphics Mode
Graphics Functions
92
Select 9-Pin Single Density Graphics Mode
Graphics Functions
92
Char. Sets, User Defined
88
Cancel Half-speed Printing
General Printer Control
66
Select Half-speed Printing
General Printer Control
66
Clear Horizontal Tabs
Tabs and Tab Setting
78
Perform Horizontal Tab
Tabs and Tab Setting
78
Set Horizontal Tabs
Tabs and Tab Setting
78
Inactivity Time for Sleep Mode, Set
General Printer Control
66
Intercharacter Space, Define
Char. Style & Text Mode
75
Cancel Italic Mode
Char. Style & Text Mode
75
Select Italic Mode
Char. Style & Text Mode
75
Page Formatting
71
Set Page Length (inches)
Page Formatting
69
Set Page Length (lines)
Page Formatting
69
General Printer Control
65
Perform Line Feed
General Printer Control
66
Perform n/216 inch Line Feed
General Printer Control
66
Perform n/216 inch Reverse Line Feed
General Printer Control
67
Graphics:
Print Character Graphics
H Half Speed:
Horizontal:
Italic:
L Left Margin, Set
Length:
Line, Cancel
Line Feed:
144
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Appendix B — Cross-Reference Tables
Control Codes and Escape Sequences Index (continued)
Description
Category
Page
Line Spacing:
Select 1/6 inch Line Spacing
Page Formatting
70
Select 1/8 inch Line Spacing
Page Formatting
70
Select 7/72 inch Line Spacing
Page Formatting
70
Select n/72 inch Line Spacing
Page Formatting
70
Select n/216 inch Line Spacing
Page Formatting
70
Set Left Margin
Page Formatting
71
Set Right Margin
Page Formatting
71
Master Select
Char. Style & Text Mode
75
Master Reset, Perform
General Printer Control
67
Cancel Condensed Mode (compressed)
Char. Style & Text Mode
73
Cancel Double Strike Mode
Char. Style & Text Mode
73
Cancel Double Wide (expanded) Mode
Char. Style & Text Mode
74
Cancel Double Wide Mode (one line only)
Char. Style & Text Mode
74
Emphasized Mode, Cancel
Char. Style & Text Mode
75
Cancel Italic Mode
Char. Style & Text Mode
75
Cancel Subscript/Superscript Mode
Char. Style & Text Mode
77
Cancel Underline Mode
Char. Style & Text Mode
77
Select Condensed Mode (compressed)
Char. Style & Text Mode
72
Select Double Strike Mode
Char. Style & Text Mode
73
Select Double Wide (expanded) Mode
Char. Style & Text Mode
74
Select Double Wide Mode (one line only)
Char. Style & Text Mode
73
Emphasized Mode, Select
Char. Style & Text Mode
74
Select Elite Pitch
Char. Style & Text Mode
74
Select Italic Mode
Char. Style & Text Mode
75
Select Pica Pitch
Char. Style & Text Mode
76
Select Subscript Mode
Char. Style & Text Mode
77
Select Superscript Mode
Char. Style & Text Mode
77
Select Underline Mode
Char. Style & Text Mode
77
Set Inactivity Time for Sleep Mode
General Printer Control
66
Multi-Byte Character Sets
Char. Sets, User Defined
82
N National Character Set, Select
Char. Sets, User Defined
82
M Margin:
Mode:
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Appendix B — Cross-Reference Tables
Control Codes and Escape Sequences Index (continued)
Description
Category
Page
O One Line Only:
Cancel Double Wide Mode (one line only)
Char. Style & Text Mode
74
Select Double Wide Mode (one line only)
Char. Style & Text Mode
73
Select Unidirectional Printing (one-line-only)
General Printer Control
69
Set Page Length (inches)
Page Formatting
69
Set Page Length (lines)
Page Formatting
69
Cancel Skip Over Perforation
Page Formatting
72
Set Skip Over Perforation
Page Formatting
72
Select Elite Pitch
Char. Style & Text Mode
74
Select Pica Pitch
Char. Style & Text Mode
76
Set Print Position (absolute)
General Printer Control
67
Set Print Position (relative)
General Printer Control
68
Cancel Half-speed Printing
General Printer Control
66
Cancel Printing of Codes 128-255
Char. Sets, User Defined
86
Cancel Unidirectional Printing
General Printer Control
68
Enable Printing of Character Graphics
Char. Sets, User Defined
87
Enable Printing of Codes 128-255
Char. Sets, User Defined
86
Expand Printable Code Area
Char. Sets, User Defined
87
Disable Printing of Character Graphics
Char. Sets, User Defined
88
Print Character Graphics
Char. Sets, User Defined
88
Select Bottom-Up Printing
General Printer Control
68
Select Half-speed Printing
General Printer Control
66
Select Top-Down Printing
General Printer Control
68
Select Unidirectional Printing
General Printer Control
68
Select Unidirectional Printing (one line only)
General Printer Control
69
Set Print Position (absolute)
General Printer Control
67
Set Print Position (relative)
General Printer Control
68
General Printer Control
68
Reverse n/216 inch Line Feed, Perform
General Printer Control
67
Right Margin, Set
Page Formatting
71
ROM to RAM, Copy
Char. Sets, User Defined
84
P Page:
Perforation:
Pitch:
Position:
Print:
R Reset, Perform Master
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Appendix B — Cross-Reference Tables
Control Codes and Escape Sequences Index (continued)
Description
Category
Page
S Single Byte Character Sets
Char. Sets, User Defined
81
Cancel Skip Over Perforation
Page Formatting
72
Set Skip Over Perforation
Page Formatting
72
General Printer Control
66
Define Intercharacter Space
Char. Style & Text Mode
75
Select 1/6 inch Line Spacing
Page Formatting
70
Select 1/8 inch Line Spacing
Page Formatting
70
Select 7/72 inch Line Spacing
Page Formatting
70
Select n/72 inch Line Spacing
Page Formatting
70
Select n/216 inch Line Spacing
Page Formatting
70
Cancel Double Strike Mode
Char. Style & Text Mode
73
Select Double Strike Mode
Char. Style & Text Mode
73
Cancel Subscript/Superscript Mode
Char. Style & Text Mode
77
Select Subscript Mode
Char. Style & Text Mode
77
Select Superscript Mode
Char. Style & Text Mode
77
Clear Horizontal Tabs
Tabs and Tab Setting
78
Clear Vertical Tabs
Tabs and Tab Setting
80
Clear Vertical Tabs in Channel
Tabs and Tab Setting
80
Perform Horizontal Tab
Tabs and Tab Setting
78
Perform Vertical Tab
Tabs and Tab Setting
79
Select Vertical Tab Channel
Tabs and Tab Setting
80
Set Horizontal Tabs
Tabs and Tab Setting
78
Set Vertical Tabs
Tabs and Tab Setting
79
Set Vertical Tabs in Channel
Tabs and Tab Setting
80
Time for Sleep Mode, Set Inactivity
General Printer Control
66
Top-Down Printing, Select
General Printer Control
68
Cancel Underline Mode
Char. Style & Text Mode
77
Select Underline Mode
Char. Style & Text Mode
77
Skip:
Sleep Mode, Set Inactivity Time for
Space:
Strike:
Subscript/Superscript:
T Tab:
U Underline:
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Appendix B — Cross-Reference Tables
Control Codes and Escape Sequences Index (continued)
Description
Category
Page
Unidirectional:
Cancel Unidirectional Printing
General Printer Control
68
Select Unidirectional Printing
General Printer Control
68
Select Unidirectional Printing (one-line-only)
General Printer Control
69
User Defined Characters:
84
Cancel Printing of Codes 128-255
Char. Sets, User Defined
86
Copy ROM to RAM
Char. Sets, User Defined
84
Define User-Defined Characters
Char. Sets, User Defined
85
Disable Printing of Character Graphics
Char. Sets, User Defined
88
Enable Printing of Character Graphics
Char. Sets, User Defined
87
Enable Printing of Codes 128-255
Char. Sets, User Defined
86
Expand Printable Code Area
Char. Sets, User Defined
87
Select Default Character Set
Char. Sets, User Defined
86
Select User-Defined Character Set
Char. Sets, User Defined
85
Print Character Graphics
Char. Sets, User Defined
88
Clear Vertical Tabs
Tabs and Tab Setting
80
Clear Vertical Tabs in Channel
Tabs and Tab Setting
80
Perform Vertical Tab
Tabs and Tab Setting
79
Select Vertical Tab Channel
Tabs and Tab Setting
80
Set Vertical Tabs
Tabs and Tab Setting
79
Set Vertical Tabs in Channel
Tabs and Tab Setting
80
Cancel Double Wide (expanded) Mode
Char. Style & Text Mode
74
Cancel Double Wide Mode (one line only)
Char. Style & Text Mode
74
Select Double Wide (expanded) Mode
Char. Style & Text Mode
74
Select Double Wide Mode (one line only)
Char. Style & Text Mode
73
V Vertical:
W Wide:
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6820 Series 80-Column Printer User’s Manual
Appendix B — Cross-Reference Tables
Single Character Control Code Definitions
This table contains control codes between 00h and 7Fh, and provides definitions for the ASCII symbols as used in the table on the next page and in
format definitions in Chapter 2, “Control Code Definitions.”
Dec
Hex
ASCII Description
00
NUL Used as a terminator for several escape sequences.
01
SOH
02
STX
03
ETX
04
EOT
05
ENQ
06
ACK
07
BEL
08
Page
Beeper: sounds buzzer for 1/10 of a second.
65
BS
Backspace: moves print head one space to left.
64
09
HT
Horizontal Tab: moves print head to next tab stop.
78
10
0A
LF
Line Feed: moves paper to next line.
66
11
0B
VT
Vertical Tab: moves paper to next vertical tab stop
79
12
0C
FF
Form Feed: advances paper to top of next page.
65
13
0D
CR
Carriage Return: moves print head to left margin.
65
14
0E
SO
Shift Out: selects Double-wide Mode (one-line-only)
73
15
0F
SI
Shift In: selects Condensed (compressed) mode
72
16
10
DLE
17
11
DC1
Device Control 1: sets printer online (not currently used)
18
12
DC2
Device Control 2: cancels condensed mode (compressed)
19
13
DC3
Device Control 3: sets printer offline (not currently used)
20
14
DC4
Device Control 4: cancels double-wide mode (online only)
21
15
NAK
22
16
SYN
23
17
ETB
24
18
CAN Cancel Line: clears all characters out of print buffer.
25
19
EM
26
1A
SUB
27
1B
ESC
28
1C
FS
29
1D
GS
30
1E
RS
31
1F
US
32
20
SP
127
7F
DEL
73
74
65
Escape: defines start of escape sequence.
Space Character
Delete: deletes last character in print buffer.
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65
149
Appendix B — Cross-Reference Tables
Escape Sequence Quick Reference
The following table is a quick reference between the escape sequences
listed in ascending order, according to numeric values. For detailed definitions, see Chapter 2, “Control Code Definitions.”
Decimal
Description
ESC SO
Select Double-Wide (expanded) Mode (one line only)
ESC SI
Select Condensed Mode (compressed)
ESC DC2
Cancel Condensed Mode
ESC DC4
Cancel Double-Wide (expanded) Mode (one line only)
ESC US (0)
Select Top-Down Printing
ESC US (1)
Select Bottom-Up Printing
ESC SP n
Define Inter-Character Space
ESC “!“ n
Master Select
ESC “$” n1 n2
Set Print Position (absolute)
ESC “%” (0)
Select Default Character Set
ESC “%” (1)
Select User-Defined Character Set
ESC “&” NUL k1 k2 s1 d1...d11 Define User-Defined Characters
150
ESC “*” m n1 n2
Select Graphics Mode
ESC “+” n d1...dn
Print Character Graphics
ESC “-” 0*
Cancel Underline Mode
ESC “-” 1*
Select Underline Mode
ESC “/” c
Select Vertical Tab Channel
ESC “0”
Select 1/8 inch Line Spacing
ESC “1”
Select 7/72 inch Line Spacing
ESC “2”
Select 1/6 inch Line Spacing
ESC “3” n
Select n/216 inch Line Spacing
ESC “4”
Select Italic Mode
ESC “5”
Cancel Italic Mode
ESC “6”
Enable Printing of Codes 128-255
ESC “7”
Disable Printing of Codes 128-255
ESC “<”
Select Unidirectional Printing (one line only)
ESC “:” NUL NUL NUL
Copy ROM to RAM
ESC “?” s n
Reassign Graphics Mode
ESC “@”
Perform Master Reset
ESC “A” n
Select n/72 inch Line Spacing
ESC “B” NUL
Clear Vertical Tabs
ESC “B” n1 n2 ... nk NUL
Set Vertical Tabs
ESC “C” n
Set Page Length (lines)
ESC “C” NUL n
Set Page Length (inches)
6820 Series 80-Column Printer User’s Manual
Appendix B — Cross-Reference Tables
Decimal (continued)
Description
ESC “D” NUL
Clear Horizontal Tabs
ESC “D” n1 n2 ... nk NUL
Set Horizontal Tabs
ESC “E”
Select Emphasized Mode
ESC “F”
Cancel Emphasized Mode
ESC “G”
Select Double-Strike Mode
ESC “H”
Cancel Double-Strike Mode
ESC “I” n
Expand Printable Code Area
ESC “J” n
Perform n/216 inch Line Feed
ESC “K” n1 n2
Select Single-density Graphics Mode
ESC “L” n1 n2
Select Low-Speed Double-Density Graphics Mode
ESC “M”
Select Elite Pitch
ESC “N” n
Set Skip Over Perforation
ESC “O”
Cancel Skip Over Perforation
ESC “P”
Select Pica Pitch
ESC “Q” n
Set Right Margin
ESC “R” n0 n1 n2
Codepage Selection
ESC “R” n
Select National Character Set
ESC “S” 0*
Select Superscript Mode
ESC “S” 1*
Select Subscript Mode
ESC “T”
Cancel Superscript/Subscript Mode
ESC “U” 0*
Cancel Unidirectional Printing
ESC “U” 1*
Select Unidirectional Printing
ESC “W” 0*
Cancel Double-Wide (expanded) Mode
ESC “W” 1*
Select Double-Wide (expanded) Mode
ESC “Y” n1 n2
Select High-Speed Double-Density Graphics Mode
ESC “Z” n1 n2
Select Low-Speed Quadruple-Density Graphics Mode
ESC “^” (0) n1 n2
Select 9-pin Single Density Graphics Mode
ESC “^” (1) n1 n2
Select 9-pin Double Density Graphics Mode
ESC “b” c NUL
Clear Vertical Tab Channel
ESC “b” c n1 n2 ... nk NUL
Set Vertical Tabs in Channel
ESC “j” n
Perform n/216 inch Reverse Line Feed
ESC “l” n
Set Left Margin
ESC “s” 0*
Cancel Half-speed Printing
ESC “s” 1*
Select Half-speed Printing
ESC “t” (0)
Disable Printing of Character Graphics
ESC “t” (1)
Enable Printing of Character Graphics
ESC “z” n
Set Inactivity Time for Sleep mode
ESC “\” n1 n2
Set Print Position (relative)
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Appendix B — Cross-Reference Tables
Factory-Installed Printer Defaults
Function
Default Value
Carriage position
At left margin
Character set
Normal (not user defined)
Codepage
Codes 128-255
Disabled
Condensed (compressed)
Disabled
Double-Strike
Disabled
Double-Wide
Disabled
Emphasized
Disabled
Graphics mode
Not selected
Half-speed printing
Disabled
Intercharacter space
Zero (0)
International character sets
Disabled
Italic
Disabled
Justification
Left justification
Keyboard, printer
Enabled
Language
USA
Line Spacing
1/6 inch
Margin, left
Margin, right
80
MSB control
Disabled
NLQ
Disabled
Page length
11 inch (66 lines with Pica pitch)
Paper end sensor
Enabled
Pitch
Pica (10 characters per inch)
Power off sleep timer
10 seconds
Printer Code Area Expansion
Disabled
Printing direction
Top-down, bidirectional
Redefinition of graphic modes Disabled
152
Skip over perforation
Disabled
Subscript/Superscript
Disabled
Tabs, horizontal
Set to default tabs (every 8 column)
Tabs, vertical
1 line feed each tab, channel = 0
Top of form
Set to current line
Underline
Disabled
Unidirectional printing
Disabled (bidirectional)
User defined character set
Removed
6820 Series 80-Column Printer User’s Manual
Appendix B — Cross-Reference Tables
The settings in the previous table are installed in the printer at the factory.
To restore the printer to these defaults, see page 10 for instructions.
The default settings listed below can be restored to the printer, as described
in Chapter 4, “Using the Configuration Utility.”
Function
Default Value
Zero print option
Zeros are printed with a slash
Autofeed configuration
CR (carriage return added at end of line without line feed)
Protocol
NPCP (NORAND Portable Communications Protocol)
Parity
N/A (for NPCP)
Bit Rate
19.2K
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Appendix B — Cross-Reference Tables
154
6820 Series 80-Column Printer User’s Manual
C
Printer Font Test Jobs
For each of our 6820 Fonts, Intermec Systems test department has a special test print job. This appendix contains a sample print job from each
font available on your 6820 Printer.
You can perform these tests yourselves. Load the font of choice from the
Toolkit CD into flash memory. After downloading the desired font, use
any of the sample print jobs to reveal the character locations within the
printer memory. The sample test print jobs are formated as a memory
mapped and could be referenced to select a desired character.
These test print jobs originated from running a C program by a person
with specific knowledge of how to generate such a report (print job). The
C program demonstrates how a programmer could access the printer font
modules within flash memory to select desired character.
You do not need more than one font module loaded. Any ONE of:
NFT00932.MOD, NFT00936.MOD, NFT00949.MOD, or even
NFT00950.MOD Asian fonts can be used. These are distributed via the
NPTK6820 toolkit (including the source code).
These print jobs are in this appendix:
S ”BIG5.C” which creates ”BIG5950.TXT” (page 156)
S ”CHINA.C” which creates ”GB2312.TXT” (page 156)
S ”IBM437.C” which creates ”IBM437.TXT” (page 156)
S ”JAPAN.C” which creates ”JIS932.TXT” (page 157)
S ”KOREA.C” which creates ”KOREA.TXT” (page 157)
S ”NATION.C” which creates ”NATION.TXT” (page 157)
6820 Series 80-Column Printer User’s Manual
155
Appendix C — Printer Font Test Jobs
Big 5 Traditional Chinese Character Set
This program generates a text file, BIG5950.TXT, to copy to a 6820
Printer. The textfile illustrates the use of the BIG 5 traditional Chinese
character set. Install the BIG 5 character font, NFT00950.MOD, in the
printer flash using the configuration tool to have BIG5950.TXT print correctly.
1 Use the Microsoft C version 7.00 compiler.
cl big5.c /link slibce graphics
2 Run BIG5.EXE to create BIG5950.TXT
3 Copy this text file to the appropriate printer port.
Simplified Chinese Character Set
This program generates a text file, GB2312.TXT, that to copy to a 6820
Printer. The textfile illustrates the use of the Simplified Chinese character
set. Install the Simplified Chinese character font, NFT00936.MOD, in
the printer flash using the configuration tool to have GB2312.TXT print
correctly.
1 Use the Microsoft C version 7.00 compiler.
cl china.c /link slibce graphics
2 Run CHINA.EXE to create GB2312.TXT.
3 Copy this text file to the appropriate printer port.
IBM 437 Codepage Character Set
This program generates a text file, IBM437.TXT, to copy to a 6820 Printer. The textfile illustrates the use of the IBM 437 codepage character set.
Install the IBM 437 character font, NFT00437.MOD, in the printer flash
using the configuration tool to have IBM437.TXT print correctly.
1 Use the Microsoft C version 7.00 compiler.
cl ibm437.c /link slibce graphics
2 Run IBM437.EXE to create IBM437.TXT.
3 Copy this text file to the appropriate printer port.
156
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Appendix C — Printer Font Test Jobs
Japanese (Shift JIS) Character Set
This program generates a text file, JIS932.TXT, to copy to a 6820 Printer.
The textfile illustrates the use of the JIS character set. Install the JIS character font, NFT00932.MOD, in the printer flash using the configuration
tool to have JIS932.TXT print correctly.
1 Use the Microsoft C version 7.00 compiler.
cl japan.c /link slibce graphics
2 Run JAPAN.EXE to create JIS932.TXT.
3 Copy this text file to the appropriate printer port.
Korean Character Set
This program generates a text file, KOREA.TXT, to copy to a 6820 Printer. The textfile illustrates the use of the KSC5601 character set. Install the
KSC5601 character font, NFT00949.MOD, in the printer flash using the
configuration tool to have KOREA.TXT print correctly.
1 Use the Microsoft C version 7.00 compiler.
cl korea.c /link slibce graphics
2 Run KOREA.EXE to create KOREA.TXT.
3 Copy this text file to the appropriate printer port.
International Character Set
This program generates a text file, NATION.TXT, to copy to a 6820
Printer. The textfile illustrates the international character sets available for
use in the default character set. Install the default character set font,
NFT00000.MOD, the printer flash using the configuration tool to have
NATION.TXT print correctly.
1 Use the Microsoft C version 7.00 compiler.
cl nation.c /link slibce graphics
2 Run NATION.EXE to create NATION.TXT.
3 Copy this text file to the appropriate printer port.
6820 Series 80-Column Printer User’s Manual
157
Appendix C — Printer Font Test Jobs
158
6820 Series 80-Column Printer User’s Manual
I
Index
The Control Codes index covers 6820 Printer control code topics.
The General Index covers all topics. Those in italics are figures, those in bold are
tables.
The Files Index is to assist you in locating descriptions for device drivers, applications, utilities, batch files, or other files within this publication.
6820 Series 80-Column Printer User’s Manual
159
Index
Control Codes
Backspace (BS), 64
Beeper, 65
Bottom-up printing, select bottom-up printing, 68
Cancel line (CAN), 65
Carriage return (CR), 65
Channel
clear vertical tabs in channel, 80
select vertical tab channel, 80
set vertical tabs in channel, 80
Character graphics
disable printing of character graphics, 88
enable printing of character graphics, 87
print character graphics, 88
Character sets
define user-defined characters, 85
select default character set, 86
select national character set, 82
select user-defined character set, 85
Character style and text mode functions. See individual
function names in this index
Code area, expand printable code area, 87
Codepage selection, 82
Codes 128-255
disable printing of codes 128-255, 86
enable printing of codes 128-255, 86
Condensed (compressed) mode
cancel condensed mode, 73
select condensed mode, 72
Control code/escape sequence table, 142
Copy ROM to RAM, 84
Default/national character set
select default character set, 86
select national character set, 82
Define
See also User-defined characters
define user-defined characters, 85
inter-character space, 75
select user-defined character set, 85
Delete (DEL 7Fh), 65
Double density graphics functions
select 9-pin double density graphics mode, 92
select high-speed double density graphics mode, 8-pin,
91
select low-speed double density graphics mode, 8-pin,
90
Double-strike
cancel double-strike mode, 73
select double-strike mode, 73
Double-wide (expanded)
cancel double-wide mode, 74
cancel double-wide mode (one-line-only), 74
select double-wide mode, 74
160
select double-wide mode (one-line-only), 73
Eight-pin graphics functions
reassign graphics mode, 89
select graphics mode, 89
select high-speed double density graphics mode, 91
select low-speed double density graphics mode, 90
select low-speed quadruple density graphics mode, 91
select single density graphics mode, 90
Elite pitch, select elite pitch, 74
Emphasized mode
cancel emphasized mode, 75
select emphasized mode, 74
Escape sequence/control code table, 142
Expand printable code area, 87
Expanded mode. See Double-wide
Form feed (FF), 65
General printer control functions. See specific topics in this
index
Graphics functions, eight-pin mode
reassign graphics mode, 89
select graphics mode, 89
select high-speed double density graphics mode, 91
select low- double density graphics mode, 90
select low-speed quadruple density graphics mode, 91
select single density graphics mode, 90
Graphics functions, nine-pin mode
select 9-pin double density graphics mode, 92
select 9-pin single density graphics mode, 92
Graphics, character
disable printing of character graphics, 88
enable printing of character graphics, 87
print character graphics, 88
Half-speed
cancel half-speed printing, 66
select half-speed printing, 66
High-speed graphics functions, select high-speed double
density graphics mode, 91
Horizontal tabs
clear horizontal tabs, 78
perform horizontal tab, 78
set horizontal tabs, 78
Inactivity time, set inactivity time for sleep mode, 66
Intercharacter space, define intercharacter space, 75
International character sets. See National/default character
sets
Italic mode
cancel italic mode, 75
select italic mode, 75
Left margin, set left margin, 71
6820 Series 80-Column Printer User’s Manual
Index
Length of page
set page length (inches), 69
set page length (lines), 69
Line feed (LF), 66
perform line feed, 66
perform n/216-inch line feed, 66
perform n/216-inch reverse line feed, 67
Line spacing
select 1/6-inch line spacing, 70
select 1/8-inch line spacing, 70
select 7/72-inch line spacing, 70
select n/216-inch line spacing, 70
Low-speed graphics functions, select low-speed double density graphics, 90
Margins
set left margin, 71
set right margin, 71
Master
master select, 75
perform master reset, 67
Modes
bottom-up printing, 68
condensed mode, 72
double-strike mode, 73
double-wide mode, 73
elite pitch, 74
emphasized mode, 74
expanded mode. See Double-wide mode
graphic modes. See Graphics functions, eight-pin modes;
Graphics functions, nine-pin modes
half-speed printing, 66
inactivity time for sleep mode, 66
italic mode, 75
pica pitch, 76
subscript mode, 77
superscript mode, 77
top-down printing, 68
underline, 77
National/default character set
select default character set, 86
select national character set, 82
Nine-pin graphics functions
select 9-pin double density graphics mode, 92
select 9-pin single density graphics mode, 92
One line printing, select unidirectional (one line) printing,
69
Page formatting functions. See Line feed, Line spacing, Margins, Page length, Perforation
Page length
set page length (inches), 69
6820 Series 80-Column Printer User’s Manual
set page length (lines), 69
Perforation
cancel skip over perforation, 72
set skip over perforation, 72
Pitch
select elite pitch, 74
select pica pitch, 76
Print position
set print position (absolute), 67
set print position (relative), 68
Printable, expand printable code area, 87
Printing
cancel half-speed printing, 66
cancel unidirectional printing, 68
disable printing of character graphics, 88
disable printing of codes 128-255, 86
enable printing of character graphics, 87
enable printing of codes 128-255, 86
print character graphics, 88
select bottom-up printing, 68
select half-speed printing, 66
select top-down printing, 68
select unidirectional (one line) printing, 69
select unidirectional printing, 68
Quadruple density graphics functions, select low-speed
quadruple density graphics mode, 91
Relative, set print position (relative), 68
Reset, perform master reset, 67
Reverse, perform n/216-inch reverse line feed, 67
Right margin, set right margin, 71
ROM to RAM, copy ROM to RAM, 84
Single density graphics functions
select 9-pin single density graphics mode, 92
select single density graphics mode, 8-pin, 90
Skip over perforation
cancel skip over perforation, 72
set skip over perforation, 72
Sleep mode, set inactivity time for sleep mode, 66
Space, intercharacter, define intercharacter space, 75
Spacing, line
select 1/6-inch line spacing, 70
select 1/8-inch line spacing, 70
select 7/72-inch line spacing, 70
select n/216-inch line spacing, 70
Subscript
cancel subscript/superscript mode, 77
select subscript mode, 77
Superscript
cancel subscript/superscript mode, 77
select superscript mode, 77
161
Index
Tabs and tab setting functions
horizontal tabs
clear horizontal tabs, 78
perform horizontal tab, 78
set horizontal tabs, 78
vertical tabs
clear vertical tabs, 80
clear vertical tabs in channel, 80
perform vertical tab, 79
select vertical tab channel, 80
set vertical tabs, 79
set vertical tabs in channel, 80
Time, set inactivity time for sleep mode, 66
Top-down printing, select top-down printing, 68
Underline mode
cancel underline mode, 77
select underline mode, 77
Unidirectional printing
cancel unidirectional printing, 68
162
select unidirectional (one line) printing, 69
select unidirectional printing, 68
User-defined characters
copy ROM to RAM, 84
define user-defined characters, 85
disable printing of character graphics, 88
disable printing of codes 128-255, 86
enable printing of character graphics, 87
enable printing of codes 128-255, 86
expand printable code area, 87
print character graphics, 88
select default character set, 86
select national character set, 82
select user-defined character set, 85
Vertical tabs
clear vertical tabs, 80
clear vertical tabs in channel, 80
perform vertical tabs, 79
select vertical tab channel, 80
set vertical tabs, 79
set vertical tabs in channel, 80
6820 Series 80-Column Printer User’s Manual
Index
General Index
Numbers
4000 series computer, inserting in terminal holder, 23
4000 Series Terminal Holder, 2
600 series computer, inserting in terminal holder, 24
61XX computer, inserting in terminal holder, 24
61XX Terminal Holder, 2
62XX computer, inserting in terminal holder, 23
62XX Terminal Holder, 2
pin-out configuration, 114
700 series computer
Bluetooth adapter
to 6820 passthrough, 97
to module communication interface, 97
inserting in terminal holder, 24, 24
A2D check, self-test functions, 121
A2D history - self-test, 123
Absolute, set print position (absolute), 67
Actions performed during self-test, 122
Adapter. See Bluetooth, adapter
Alpha keyboard, Windows 95/98, 41, 48
Arabic font file, NFT00000.MOD, 36
ASCII, 64
Autofeed (setting), 32
self-test, 123
Automatic line feed, 65
Battery
internal, 3, 15
vehicle, 3
voltage, self-test, 123
Big 5 traditional Chinese character set, 81
sample test page, 156
Big 5 Traditional Chinese font file, NFT00950.MOD, 36
sample test page, 156
Bit rate (selecting), 33
self-test, 123
Bluetooth
700 series computers, 97
adapter, 95, 96
700 series computers, 97
applications, 102
class of device, 99
configuration utility, 56, 62
connectability, 99
default configuration, 105
default device name, 99
discoverability, 99
environment specifications, 103
indicators, 97
link keys, 99
link loss, 99, 100
master/slave, 99
6820 Series 80-Column Printer User’s Manual
modes, 96
operation, 103
performance range, 100
pin states, 96
power management flow, 98
power on/off mechanism, 98
query items, 100
safety/regulatory/agency requirements, 104
SDP record, 99
security, 99
self-test, 101
settings to reset after cold boot, 99
states, 96
Configuration Commands, 133
Bluetooth Configuration Commands
clear link key table, 140
command, 134
connectable on/off, 137
enable discoverable, 138
manage security modes, 139
modes
command, 136
control, 136
operating, 135
notation, 134
query mode commands, 136
read local device address, 140
read module version, 139
set class of device/service field, 137
set encryption/authentication, 138
set local Bluetooth device name, 137
set service name, 137
set shutdown timing, 140
specify inquiry scan timing, 138
specify page scan timing, 138
web links, 140
Bluetooth Link Active State, 135
Bluetooth Link Inactive State, 135
Boot block, self-test functions, 121
Buffers
I/O buffer, 64
print (image) buffer, 64
Buttons, erase (fonts), Windows 95/98, 45
Cables
15-pin to 25-pin, 111
25-pin to 15-pin, 114
25-pin to 25-pin, 112
9-pin to 15-pin, 113
part numbers, 12
Y power cable connections, part number, 12
Change configuration parameters
error messages, 61
Windows 95/98, 46
Changing the printer settings
configuration mode, 32
protocol selection mode, 32
163
Index
Character sets
Chinese
Big 5 traditional, 81, 156
GB 2312, 81, 156
double-byte, 81
Greek, 84
Hebrew, 83
international, 82, 83
sample test page, 157
Japanese, shift JIS, 81
sample test page, 157
Korean, KSC-5601, 81
sample test page, 157
multi-byte, 82
select national, 82
single byte, 81
Character style functions, 72
CK60 handheld, inserting in terminal holder, 24
Class of device, Bluetooth adapter, 99
Cleaning
inside, 28
mask spring, 30
outside, 27
Cleaning solutions
part numbers, 12
use of, 27
Clear link key table, 140
Code page file
NFT00932.MOD, 932 file, 81
NFT00936.MOD, 936 file, 81
NFT00949.MOD, 949 file, 81
NFT00950.MOD, 950 file, 81
Command modes, Bluetooth Configuration Commands,
136
Commands
Bluetooth Configuration Commands, 134
clear link key table, 140
connectable on/off, 137
enable discoverable, 138
manage security modes, 139
query mode, 136
read local device address, 140
read module version, 139
set class of device/service field, 137
set encryption/authentication, 138
set local Bluetooth device name, 137
set service name, 137
set shutdown timing, 140
specify inquiry scan timing, 138
specify page scan timing, 138
Communications connector, 4
Communications connector pin-outs, 116
Configuration
Bluetooth adapter, 56, 62
get 6820 settings, Windows 2000/XP, 58
installation
Windows 2000/XP, 53
Windows 95/98, 38
164
overview of operation, Windows 2000/XP, 56
setting 6820 printer configuration, Windows 2000/XP,
58
starting up the program, RGPCONF.EXE, Windows
95/98, 39
working memory
Windows 2000/XP, 56
Windows 95/98, 38
Configuration mode, 32
autofeed, 32
bit rate, 33
self-test, 123
zero print option, 33
Connectability, Bluetooth adapter, 99
Connectable on/off, 137
Connectors, 4
Control codes
character sets and user-defined functions, 81
character style and text mode functions, 72
cross-reference tables, control codes & escape sequences
index, 142
general printer control functions, 64
graphics functions, 89
page formatting functions, 69
tabs and tab setting functions, 78
Control modes, Bluetooth Configuration Commands, 136
Control panel, 5
buttons, 5
indicators, 5
Control program
filename, NPFL6820.MOD
Windows 2000/XP, 61
Windows 95/98, 44
include control program, Windows 95/98, 44
include control program update, Windows 2000/XP, 61
self-test function, control program verification, 121
Copy fonts
Windows 2000/XP, 60
Windows 95/98, 44
Cross-reference tables, control codes & escape sequences
index, 142
DC power connector jack, 4
Default
configuration file, DEFAULT.PCF, Windows 95/98,
38, 50, 51
printer settings
Windows 2000/XP, 61
Windows 95/98, 52
save default settings to printer, Windows 95/98, 50
Delete fonts, Windows 95/98, 45
Detection, paper end, page layout specifications, 94
Device name, Bluetooth adapter, 99
Diagnostic information, 129
accessing, 129
updating, 128
6820 Series 80-Column Printer User’s Manual
Index
Dimensions
fixed mount, 9
portable, 9
wall mount, 9
Discoverability, Bluetooth adapter, 99
Double byte character sets, 81
Double-spacing, 123
DTR, protocol configuration, Windows 95/98, 47
Enable discoverable, 138
End paper detection, paper layout specifications, 94
Environment specifications, Bluetooth adapter, 103
Erase fonts, function, Windows 95/98, 45
Error handling, 118
EEPROM configuration errors, 121
fatal errors, 120
flash errors, 120
POST errors, 119
run-time errors, 118
Error log - self-test, 124
Error messages, printer settings, Windows 2000/XP, 61
Escape sequences, cross-reference (to definitions), 142
Exit from the configuration utility program, Windows
95/98, 40
Factory defaults
Windows 2000/XP, 61
Windows 95/98, 52
Fatal errors, 120
Fixed mount printer, 2
connectors, 4
description, 2
dimensions, 9
internal battery, 3
loading paper tray, 18
Flash
accessing diagnostic information, 129
errors, 120
space available
Windows 2000/XP, 60
Windows 95/98, 45
updates. See Using the Configuration Tool
updating diagnostic information, 128
Font files
Arabic, NFT00000.MOD, 36
Big 5 Traditional Chinese, NFT00950.MOD, 36, 156
GB2312 Chinese Simplified, NFT00936.MOD, 36,
156
IBM/Microsoft compatible Code Page 437,
NFT00437.MOD, 36, 156
International, NFT00000.MOD, 36, 157
JIS Japanese, NFT00932.MOD, 36, 157
KSC5601 Korean, NFT00949.MOD, 36, 157
Turkish, NFT00000.MOD, 36
Font module verification, self-test function, 121
Fonts
copy
Windows 2000/XP, 60
Windows 95/98, 44
6820 Series 80-Column Printer User’s Manual
erase, Windows 95/98, 45
sample print jobs, 155
save, Windows 95/98, 45
FORM FEED button, 5
Four position screws, printer mechanism, 110
GB 2312, Chinese character set, 81
sample test page, 156
GB2312 Chinese Simplified font file, NFT00936.MOD,
36
sample test page, 156
General printer control functions, 64
Get 6820 configuration, 58
Graphics functions, 89
Greek character sets, 84
GUIDE SHAFT CLEANER, 27
Guide shaft cleaner, part number, 12
Head dot pattern - self-test, 123
HEAD JAM indicator, 5
self-test history, 123
Hebrew character sets, 83
Hinges on printer cover, 6
Horizontal tabs, 78
clear, 78
perform, 78
set, 78
I/O buffer, 64
IBM/Microsoft compatible Code Page 437 font file,
NFT00437.MOD, 36
sample test page, 156
Image buffer, 64
Include control program (configuration tool)
Windows 2000/XP, 61
Windows 95/98, 44
Indicators, Bluetooth adapter, 97
Inside Sales, 12
Installation (configuration utility)
Windows 2000/XP, 53
Windows 95/98, 38
Installing
internal battery, 15
ribbon cartridge, 16
Interface mode, self-test, 123
Internal battery, 3
installing, 15
Internal power module, 6
International character set, 82, 83
sample test page, 157
International font file, NFT00000.MOD, 36
sample test page, 157
Japanese character set (Shift JIS), 81
sample test page, 157
JIS Japanese font file, NFT00932.MOD, 36
sample test page, 157
165
Index
Korean character set (KSC-5601), 81
sample test page, 157
KSC-5601, Korean character set, 81
sample test page, 157
KSC5601 Korean font file, NFT00949.MOD, 36
sample test page, 157
Lights (indicator), 5
Line Feed, auto configuration, 65
LINE FEED button, 5
setting paper for printing, 22
Link keys, Bluetooth adapter, 99
Link loss, Bluetooth adapter, 99, 100
Loading compact paper tray, 19
wall mount printer, 19
Loading paper tray
fixed mount printer, 18
portable printer, 18
LOW BATT indicator, 5
self-test, 123
Maintenance, ribbon cartridge, removing, 29
Manage security modes, 139
Mask spring, 30
cleaning, 30
exposing, 31
Master/slave, Bluetooth adapter, 99
Memory test
nonvolatile diagnostic memory update, 121
nonvolatile diagnostic memory verification, 121
MICRO-CLEAN II, 27
MICRO-CLEAN II, part number, 12
Model number, self-test, 123
Modify Printer Configuration options, include control program
Windows 2000/XP, 61
Windows 95/98, 44
Multi-byte character sets, 82
Multiple-sheet forms, 17
National character set, 82
Notation, Bluetooth Configuration Commands, 134
NUL, 64
Operating modes, Bluetooth Configuration Commands,
135
Operation
check list, 14
inserting the computer
4000 Series, 23
600 series, 24
61XX Computer, 24
62XX Computer, 23
700 series, 24
CK60, 24
internal battery, 15
166
loading paper into printer, 20
loading paper tray, 18
pinfeed holders, 20, 21
ribbon cartridge, 16
Page formatting control codes, 69
Page layout fanfold paper, 93
Paper, 7
part numbers, 12
Paper (head) jams, 17
Paper adjustments
pinfeed holders, 21
print head gap, 17
Paper end detection page layout, 94
PAPER OUT indicator, 5
Parameters, Windows 95/98, 46
Persistent storage, Bluetooth adapter, 99
Pin states, Bluetooth adapter, 96
Portable printer, 2
connectors, 4
description, 2
dimensions, 9
internal battery, 3
loading paper tray, 18
Power indicator, 5
Power management flow, Bluetooth adapter, 98
Power on/off mechanism, Bluetooth adapter, 98
Power supply, internal battery, 15
Power-on self-test (POS) errors, description, 119
Print (image) buffer, 64
Print head, printer alignment, 109
Print head gap
multiple-sheet forms, 17
set to third notch, 17
single-sheet forms, 17
Print jobs, 155
Printer control codes
See also Section 5, Cross-Reference Tables
character sets and user-defined functions, 81
character style and text mode functions, 72
general printer control functions, 64
graphics functions, 89
page formatting functions, 69
tabs and tab setting functions, 78
Printer default settings
Windows 2000/XP, 61
Windows 95/98, 52
Printer descriptions
fixed mount, 2
portable, 2
wall mount, 2
Printer mechanism alignment, 109
four position screws, 110
Printer problems, 126
Printer self-test
detailed description, 122
function descriptions, 121
Printer test pages, 155
Printer, get from (load configuration), Windows 95/98, 42
6820 Series 80-Column Printer User’s Manual
Index
Printer, save configuration to, Windows 95/98, 49
Programs, self-test
A2D check, 121
boot block, 121
control program verification, 121
Windows 2000/XP, 56, 61
Windows 95/98, 38, 44
font module verification, 121
nonvolatile diagnostic memory update, 121
nonvolatile diagnostic memory verification, 121
Protocol binary sequence, 33
Protocol selection mode, 32
interface mode - self-test, 123
Query items, Bluetooth adapter, 100
Query mode commands, 136
Range, Bluetooth adapter, 100
Read local device address, 140
Read module version, 139
Reflash printer, configuring. See the Using the Configuration Tool section
Remote connections, 9
Removing ribbon cartridge, 29
Reset button
portable, 10
wall mount, 10
Restore defaults to printer
Windows 2000/XP, 61
Windows 95/98, 52
Ribbon cartridge
install, 16
part number
black ribbon, 12
purple ribbon, 12
removing, 29
replacement frequency, 28
Ribbon cartridges, part numbers, 12
Run-time errors, description, 118
Safety/Regulatory/Agency requirements, Bluetooth adapter,
104
Save (update working configuration), Windows 95/98, 47
Save defaults to printer, Windows 95/98, 50
Save fonts, Windows 95/98, 45
Save to printer, Windows 95/98, 49
SDP record, Bluetooth adapter, 99
Security, Bluetooth adapter, 99
Selecting the protocol, 32
Self-test
A2D history, 123
actions performed, 122
autofeed setting, 123
battery voltage, 123
bit rate, 123
Bluetooth adapter, 101
error log, 124
6820 Series 80-Column Printer User’s Manual
explanation of functions
A2D check, 121
boot block, 121
control program, 121
font module, 121
nonvolatile diagnost memory verification, 121
nonvolatile diagnostic memory update, 121
head dot pattern, 123
head jam history, 123
initiating, 122
interface mode, 123
overview, 122
printer model, 123
serial number, 123
Serial number, self-test, 123
Set class of device/service field, 137
Set encryption/authentication, 138
Set local Bluetooth device name, 137
SET PAGE button, 5
setting paper for printing, 22
Set service name, 137
Set shutdown timing, 140
Setting 6820 printer configuration, 58
Settings, default
Windows 2000/XP, 61
Windows 95/98, 52
Shift JIS, Japanese character set, 81
sample test page, 157
Single byte character sets, 81
Single-sheet forms, 17
Sleep mode, set activity time for, 66
Space remaining in flash
Windows 2000/XP, 60
Windows 95/98, 45
Specifications, 11
Specify inquiry scan timing, 138
Specify page scan timing, 138
Tabs and tab setting control codes, 78
Terminal holder
inserting 4000 Series or 62XX Computer, 23
inserting 700 series computer, 24
inserting in, 23
Text mode control codes, 72
Tool kit, self-extracting archive file, Windows 95/98, 38
Traditional, Bit 5, Chinese character set, 81
sample test page, 156
Troubleshooting
Bluetooth adapter, 101
communications protocol, 110
diagnostics, 128
error handling, 118
possible printer problems, 126
power source, 108
POST error codes, 120
self-test, 101, 121
tips, 126
verifications, 117
Turkish font file, NFT00000.MOD, 36
167
Index
URLs, Bluetooth Configuration Commands, 140
User-defined control code functions, 81
Utility, configuration
installation
Windows 2000/XP, 53
Windows 95/98, 38
operation
Windows 2000/XP, 56
Windows 95/98, 38
Vehicle battery, 3
Verifications
communications/host computer, 118
printer components, 117
Vertical tabs, 79
clear, 80
clear in channel, 80
line spacing, 70
perform, 79
select channel, 80
select double-wide mode, 73
set, 79
set in channel, 80
168
Visible moving parts in mechanism, 28
Wall mount printer, 2
connectors, 4
description, 2
dimensions, 9
loading compact paper tray, 19
Working configuration
Windows 2000/XP, 56
Windows 95/98, 38
XON/XOFF protocol configuration, Windows 95/98, 47
Zero print option, 153
print character graphics, 88
select default character set, 86
select national character set, 82
select user-defined character set, 85
Zero print option (adjusting), 33
Zero printer option
Windows 2000/XP, 61
Windows 95/98, 52
6820 Series 80-Column Printer User’s Manual
Index
Files Index
BIG5.EXE, 156
BIG5950.TXT, 156
CHINA.EXE, 156
DEFAULT.PCF, default configuration, Windows 95/98,
38, 50
GB2312.TXT, 156
IBM437.EXE, 156
IBM473.TXT, 156
JAPAN.EXE, 157
JIS932.TXT, 157
KOREA.EXE, 157
KOREA.TXT, 157
NATION.EXE, 157
NATION.TXT, 157
NFT00000.MOD
Arabic, 36
default character set, 81
default international, 36
sample test page, 157
6820 Series 80-Column Printer User’s Manual
Turkish, 36
NFT00437.MOD
IBM/Microsoft compatible, 81
IBM/Microsoft compatible Code Page 437, 36
sample test page, 156
NFT00932.MOD, 155
code page 932, 81
JIS Japanese, 36
sample test page, 157
NFT00936.MOD, 155
code page 936, 81
GB2312 Chinese simplified, 36
sample test page, 156
NFT00949.MOD, 155
code page 949, 81
KSC5601 Korean, 36
sample test page, 157
NFT00950.MOD, 155
Big 5 Traditional Chinese, 36
sample test page, 156
code page 950, 81
NPFL6820.MOD, control program
Windows 2000/XP, 61
Windows 95/98, 44
NPTK6820.EXE, toolkit self-extracting, Windows 95/98,
38
PCONFIGAPP.EXE, configuration utility, application,
Windows 2000/XP, 53
RPGCONF.EXE, configuration utility, application, Windows 95/98, 38
RPGCONF.INI, installation file, Windows 95/98, 38
169
Index
170
6820 Series 80-Column Printer User’s Manual
Corporate Headquarters
6001 36th Avenue West
Everett, Washington 98203
U.S.A.
tel 425.348.2600
fax 425.355.9551
www.intermec.com
6820 Series 80-Column Printer User's Manual
*961-019-013J*
P/N 961-019-013 REV J

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