Intermec Technologies CK3DHIB CK3 Series Handheld Computer User Manual 935 016 001

Intermec Technologies Corporation CK3 Series Handheld Computer 935 016 001

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Final User Manual

CK3Mobile Computer

CK3a, CK3n

User’s

Manual

CK3Mobile Computer

CK3a, CK3n

User’s

Manual

ii CK3 Mobile Computer User’s Manual

Intermec Technologies Corporation

Worldwide Headquarters

6001 36th Ave.W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to

operate and service Intermec-manufactured equipment and is not to be released, reproduced, or

used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior

notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,

dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),

Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,

Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,

and Vista Powered are either trademarks or registered trademarks of Intermec Technologies

Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation

in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit

(www.openssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

This product uses Regex++, Index software during its operational phases. The owner of Regex++

has granted use of the software to anyone provided such use is accompanied by the following

Regex++, Index. (Version 3.31, 16th Dec 2001)

Permission to use, copy, modify, distribute and sell this software and its documentation for any

purpose is hereby granted without fee, provided that the above copyright notice appear in all

copies and that both that copyright notice and this permission notice appear in supporting

documentation. Dr John Maddock makes no representations about the suitability of this software

for any purpose. It is provided “as is” without express or implied warranty.

iTalkie is a trademark of TABLETmedia, Inc.

Contents

CK3 Mobile Computer User’s Manual iii

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

1 Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introducing the CK3 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Removing and Installing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Adjusting the Volume of the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Using the Push To Talk (PTT) Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Recording Audio on Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using Your CK3 as a Two-Way Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Aligning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Contents

iv CK3 Mobile Computer User’s Manual

Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Scanning With the Linear Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Scanning With an Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Scanning With the Extended Range Area Imager. . . . . . . . . . . . . . . . . . . . 18

Scanning With the Near-Far Range Area Imager . . . . . . . . . . . . . . . . . . . .19

Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2 Connecting and Configuring the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring the CK3 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Configuring the CK3 With Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Configuring the CK3 Remotely With SmartSystems Foundation. . . . . . . . . . . . .28

Configuring the CK3 for Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Configuring 802.11b/g Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Configuring Bluetooth Communications for Wireless Printing . . . . . . 32

Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Checking the Status of Your Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . .34

Viewing Detailed 802.11b/g Radio Connection Information . . . . . . . . . . . . . . . . . 35

Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Choosing Between Funk and Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . . 43

Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

3 Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Developing Applications for the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Installing Applications on the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Installing Applications Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . .54

Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 54

Installing Applications Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Contents

CK3 Mobile Computer User’s Manual v

Installing Applications Using Wavelink Avalanche . . . . . . . . . . . . . . . . . . . . . . . . . .56

Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Launching an Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Upgrading the CK3 Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Upgrading the CK3 Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . .63

4 Troubleshooting and Maintaining the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . 65

Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Troubleshooting Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Resetting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Warm Booting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Cold Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Clean Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Cleaning the Scanner Window and Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Understanding ISpyWiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

B Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

C Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Contents

vi CK3 Mobile Computer User’s Manual

Before You Begin

CK3 Mobile Computer User’s Manual vii

Before You Begin

This section provides you with safety information, technical support

information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and

cautions in this document before handling and operating Intermec

equipment. You can be seriously injured, and equipment and data can

be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings,

cautions, and notes that are in this document.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at www.intermec.com and click Support >

Returns and Repairs > Warranty.

A warning alerts you of an operating procedure, practice,

condition, or statement that must be strictly observed to avoid

death or serious injury to the persons working on the

equipment.

A caution alerts you to an operating procedure, practice,

condition, or statement that must be strictly observed to prevent

equipment damage or destruction, or corruption or loss of data.

Note: Notes either provide extra information about a topic or

contain special instructions for handling a particular condition or

set of circumstances.

Before You Begin

viii CK3 Mobile Computer User’s Manual

Disclaimer of warranties: The sample code included in this document

is presented for reference only. The code does not necessarily

represent complete, tested programs. The code is provided “as is with

all faults.” All warranties are expressly disclaimed, including the

implied warranties of merchantability and fitness for a particular

purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our

current manuals (in PDF). To order printed versions of the Intermec

manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your

Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec

representative. To search for your local representative, from the

Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, click Support

>Returns and Repairs > Repair Locations.

For technical support in South Korea, use the after service locations

listed below:

AWOO Systems

102-1304 SK Ventium

522 Dangjung-dong

Gunpo-si, Gyeonggi-do Korea, South 435-776

Contact: Mr. Sinbum Kang

Telephone: +82-31-436-1191

E-mail: mjyun@awoo.co.kr

Before You Begin

CK3 Mobile Computer User’s Manual ix

IN Information System PTD LTD

6th Floor

Daegu Venture Center Bldg 95

Shinchun 3 Dong

Donggu, Daegu City, Korea

E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr

Who Should Read This Manual

This manual is for the person who is responsible for installing,

configuring, and maintaining the CK3 Mobile Computer.

This manual provides you with information about the features of the

CK3, including how to install, configure, operate, maintain, and

troubleshoot it.

Before you work with the CK3, you should be familiar with your

network and general networking terms, such as IP address.

Related Documents

The Intermec web site at www.intermec.com contains our

documents (as PDF files) that you can download for free.

To download documents

1Visit the Intermec web site at www.intermec.com.

2Click Support > Manuals.

3In the Select a Product field, choose the product whose

documentation you want to download.

To order printed versions of the Intermec manuals, contact your local

Intermec representative or distributor.

Before You Begin

x CK3 Mobile Computer User’s Manual

Patent Information

Product is covered by one or more of the following patents:

4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024;

5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356;

5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488;

5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136;

5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770;

5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947;

5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367;

5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419;

5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007;

5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027;

5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290;

5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309;

5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807;

5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749;

5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267;

5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338;

5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452;

5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768;

5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960;

6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340;

6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414;

6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542;

6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008;

6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076;

6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152;

6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523;

6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137;

7121467.

Docking station or device: 5052943; 5195183; 5317691; 5331580;

5544010; 5644471.

There may be other U.S. and foreign patents pending.

1Using the Computer

This chapter introduces the CK3 Mobile Computer with

Windows® Mobile® 6.1 and contains these topics:

•Introducing the CK3 Mobile Computer

•Using the Battery

•Using the Keypad

•Understanding the Audio Features

•Using the Touch Screen

•Understanding the Status LEDs

•Scanning Bar Codes

•Using a microSD Card

Chapter 1 — Using the Computer

2 CK3 Mobile Computer User’s Manual

Introducing the CK3 Mobile Computer

The Intermec CK3 Mobile Computer is an ergonomically designed

mobile computer built on the Microsoft® Windows® Mobile 6.1

operating system. The CK3 is lightweight, easy-to-use, and runs most

software developed for the Windows Mobile platform, including

standalone, client-server, and browser-based applications.

CK3 Mobile Computer

The CK3 is available with the following features:

•802.11 b/g and Bluetooth® radio, standard

Power button

Docking connector

Scan button

Tethered stylus

Status LEDs

The CK3 Mobile Computer with an IEEE 802.11b/g radio installed

is Wi-Fi® certified for interoperability with other 802.11b/g

wireless LAN devices.

Note: The radio also supports the 802.11d standard. The 802.11d

standard adds the requirements and definitions for 802.11 WLAN

equipment to operate in markets not served by the current

standard. For 802.11d support, you need to order the 802.11d

version of the CK3. For help, contact your local Intermec

representative.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 3

•128 MB DRAM, 64 MB Flash

•512 MB embedded SD Mass Storage Card

•Alphanumeric or numeric keypad

•Imaging options:

•EV12 linear imager

•EA20X extended range area imager

•EX25 near-far range area imager

•Intermec Client Pack (Optional):

•Intermec Terminal Emulator, including 3270, 5250, and

VT/ANSI, and support for third-party TE applications

•Intermec Browser

Use this manual to understand how to use the features and options

available on the CK3. For information about Windows Mobile 6.1

applications installed on the CK3, refer to the online help.

Using the Battery

The CK3 uses an AB17 standard or AB18 extended battery as its main

power source. The standard battery has an 7.4 Watt hour capacity, and

the extended battery has a 18.8 Watt hour capacity. Several factors

determine the life of your battery, such as extreme temperatures,

input devices, and your usage.

You must fully charge the battery before you can use the CK3. When

you change the battery, an internal super capacitor maintains your

status, memory, and real-time clock for approximately 10 minutes.

The battery used in this device may present a fire or chemical

burn hazard if it is mistreated. Do not disassemble it, heat it

above 100°C (212°F) or incinerate it. Dispose of used batteries

promptly. Keep away from children.

If you fail to replace the low battery immediately, you may lose

important data or applications.

Chapter 1 — Using the Computer

4 CK3 Mobile Computer User’s Manual

For replacement batteries, contact your Intermec representative.

Charging the Battery

Make sure you fully charge the AB17 or AB18 battery before you use

your CK3. You can charge the battery before or after you install it in

the CK3. A fully discharged battery charges in approximately 4 (AB17)

to 7 (AB18) hours.

To charge the battery

•Insert the battery into the battery bay of the AD20 single dock, or

insert up to four batteries into the AC20 quad battery charger.

Or,

•Install the battery in the CK3 and insert the CK3 into the AD20

single dock, AD21 ethernet multidock, AD22 charge-only

multidock, or AV10 vehicle dock.

Use the next table to understand how long it takes to charge your

batteries in each of the CK3 charger or dock accessories.

Removing and Installing the Battery

To maximize the time allowed to replace the main battery pack, put

the CK3 in suspend mode before removing the battery pack.

Note: If the CK3 is not using external power and you remove the

battery pack, the CK3 goes into Suspend mode.

Charging Times for CK3 Batteries

CK3 Charging Accessory AB17 Charging Time AB18 Charging Time

AC20 quad battery charger up to 4 hours up to 6 hours

AD20 single dock up to 4 hours up to 6 to 7 hours

AD21 ethernet multidock up to 4 hours up to 7 hours

AD22 charge-only multidock up to 4 hours up to 7 hours

AV10 vehicle dock up to 4 hours up to 7 hours

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 5

To remove and install the battery

1Press and hold for about 2 seconds. When you release , the

CK3 goes into suspend mode.

2If necessary, disconnect the handstrap from the bottom of the

CK3.

3Press the battery release tab toward the battery until the battery

releases, and then lift it away from the CK3.

4Insert the battery into the CK3, and press down on the battery

until it clicks into place.

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf

for long periods of time outside the CK3, the batteries slowly

discharge, eventually to zero if left uncharged. The battery chemistry

resists normal degradation if you store the battery in a charger as

opposed to leaving the battery in a discharged state. See the following

table for tips to maximize the life of your battery.

Battery Conservation Tips

When You Want To: Do This to Save Battery Power:

Operate the CK3 and the

Low Battery status icon

appears or the Battery light

comes on.

Press to turn off the CK3. Remove the

battery and insert another fully charged

battery within 10 minutes or you may lose

data. Or, you can connect the CK3 to an

external power source.

Stop using the CK3 for 5

minutes or longer.

Make sure the low battery icon is not on the

screen and that the Battery light is not turned

on. Press to turn off the CK3.

Store the CK3 for more

than a day.

If you are storing the CK3 for a few days, like

over the weekend, install the charged battery

or attach the CK3 to a power source.

If you are storing the CK3 for longer, remove

and charge the battery, then store both the

battery and the CK3 in a cool location.

If the battery in storage is not used in several

months, you should recharge the battery to

keep it at its performance peak.

Chapter 1 — Using the Computer

6 CK3 Mobile Computer User’s Manual

Checking the Battery Status

The easiest way to check the status of your battery is to look at the

battery icon on the status bar of your CK3.

The Battery Status LED below your CK3 display indicates the

charging status of your battery.

Store the battery outside the

CK3.

Store the batteries in a charger.

Battery Conservation Tips (continued)

When You Want To: Do This to Save Battery Power:

Battery Icon Status

Icon Status

Battery is fully charged.

Battery has a medium charge. You should be able to work for several

more hours before changing batteries.

Battery is low. You need to replace the battery soon.

Battery is critically low. You need to replace the battery now.

Battery is charging.

Understanding the Battery Status LED

LED State Description

Steady green when the CK3 is

connected to external power

The battery is more than 95% charged.

Blinking red The battery is low. CK3 goes into Suspend

mode. Charge or replace the battery.

Steady red when the CK3 is

connected to external power

The battery is charging.

Steady red when the CK3 is not

connected to external power

The software is not working properly.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 7

Using the Keypad

Use the following sections to understand how to use the keypad. For

information on remapping the keypad, you can download the Device

IDL Resource Kit from the Intermec web site at www.intermec.com/

idl.

The CK3 comes with an alphanumeric keypad or a numeric keypad.

CK3 Alphanumeric Keypad CK3 Numeric Keypad

The full alphabetic keypad is designed for applications that require

primary input of alphabetic data. This keypad also provides special

characters, numbers, symbols, and functions by pressing color-coded

key sequences.

Steady amber The battery is missing or is unable to

charge because the temperature is outside

of the charging range.

Off The CK3 is not on external power and the

battery is operating normally.

Understanding the Battery Status LED (continued)

LED State Description

Shift

Caps

F10

F11

F12

F13

F14

F15

F16

F17

F18

F19

F20

F21

F22

F23

F24

Enter

PTT

FldExit

Esc

456

123

ABCD

FGHI

LMNOP

QSTUV

WXYZ

N O P Q R

S T U V

X Y Z

F13

F14

F15

F16

F18

F17

F19

F20

F21

F22

F23

F24

Enter

Shift

Caps

Space

PTT

7 8 9

4 5 6

1 2 3

Esc

F11

F12

F10

FldExit

Chapter 1 — Using the Computer

8 CK3 Mobile Computer User’s Manual

The numeric keypad is for applications that require mainly numeric

data. This keypad also lets you enter special characters, including the

alphabet, by pressing color-coded key sequences.

Using the Color-Coded Keys

Each keypad provides color-coded keys to let you access additional

characters, symbols, and functions printed on the keypad overlay.

Once you understand how to use the color-coded keys and key

sequences, you can access all of the additional features printed on the

keypad overlay.

There are two color-coded modifier keys: the orange key and the

green key.

Using the Color-Coded Keys

You Want to: Press: Example

Use an orange character or

function printed above a key.

key (LED turns on) and

then the key with the character

or function printed above it

(LED turns off).

On the CK3 alphanumeric

keypad, press and then

to select the F18 function.

Use a green character or

function printed above a key.

key (LED turns on) and

then the key with the character

or function printed above it

(LED turns off).

On the CK3 alphanumeric

keypad, press and then

to select the ok function.

Lock the orange or green key to

stay on.

or and then to

select the Shift function.

On the CK3 alphanumeric

keypad, press and then

to select the Shift function.

The green LED turns on and

stays on.

Unlock the green or orange key. or once. Press or once to

unlock the key. The LED turns

off.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 9

Capitalizing Characters

You can capitalize characters individually, or you can type all capital

letters by enabling Caps Lock.

To capitalize a single character

•On the alphanumeric keypad, press the key, and then the

key to select the Shift function. Press the key, and the

character.

•On the numeric keypad, press the key, and then the key to

select the Shift function.

To enable Caps Lock

•On the alphanumeric keypad, press , then the key. Press

again to disable the Caps Lock.

•On the numeric keypad, press .

The Caps Lock LED lights up green to show that the CK3 is in the

Caps Lock mode.

To disable Caps Lock

•Press the color modifier key again.

For information on how to enter specific characters with keystrokes,

see Appendix C, “Keypads and Keystrokes” on page 105.

Using the Power Button

When you press the Power button ( ), you put the CK3 into suspend

mode. In this lower power mode, the CK3 continues to supply power

to all memory, but turns off power to most hardware such as the

display. This power-saving feature is designed to prolong battery life.

Configuring the Backlight Settings

By default, the CK3 goes into Screen Off mode when there is no

activity on the computer. Screen Off mode turns off the backlight and

display. Press a key or tap the screen to resume activity.

Chapter 1 — Using the Computer

10 CK3 Mobile Computer User’s Manual

To configure the backlight

1Tap Start > Settings > the System tab > the Backlight icon > the

Battery Power tab.

2With Turn off backlight if device is not used for checked, select

the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes).

You can also use Intermec Settings to configure the backlight

settings.

Understanding the Audio Features

The CK3 has a speaker, a microphone, and multiple software tools for

configuring the volume of sounds.

Adjusting the Volume of the Speaker

You can adjust the computer volume for your needs and your

environment. The volume includes sounds you hear when you tap the

screen or scan bar codes with a scanner. You can set the volume to off,

very low, low, medium, high, and very high (default).

To adjust the volume of the speaker with the Volume icon

1Tap the Volume ( ) icon at the top of the screen.

2Use your stylus to adjust the volume slider.

You can also use Intermec Settings to adjust the volume.

Using the Push To Talk (PTT) Feature

You can use the PTT feature to:

•record audio on your CK3.

•use your CK3 as a two-way radio.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 11

Recording Audio on Your CK3

You can use the PTT key in the upper right corner of the keypad to

automatically record audio on your CK3. What happens when you

press the PTT key depends on whether your CK3 is on or in suspend

mode:

•If your CK3 is on:

•Press the PTT key to start the Note application in audio note

mode.

•Press and hold the PTT key to start the Note application in

audio note mode and start recording. You can record using the

internal microphone or a headset microphone attached to the

CK3 through the AA20 audio adapter. To stop recording,

release the PTT button.

•If your CK3 is in suspend mode:

•Press the PTT key to turn on CK3.

•Press and hold the PTT key for about 2 seconds to turn on the

CK3 and start the Note application in audio note mode.

•Press and hold the PTT key for more than 2 seconds to turn on

the CK3, start the Note application in audio note mode, and

start recording. You can record using the internal microphone

or a headset microphone attached to the CK3 through the

AA20 audio adapter. To stop recording, release the PTT key.

To order the AA20 audio adapter, contact your local Intermec

representative.

Using Your CK3 as a Two-Way Radio

You can also use the PTT feature with audio applications, such as

iTalkie™ or 4Talk to communicate between two or more CK3s over

the 802.11b/g radio network. You press the PTT button to talk to

another CK3.

For more information, go to www.tabletmedia.com/iTalkie.html or

www.4pockets.com.

Chapter 1 — Using the Computer

12 CK3 Mobile Computer User’s Manual

Using the Touch Screen

The CK3 has a 240 x 320 pixel color touch screen display. The

Windows Mobile 6.1 start screen has three distinct areas: the

navigation bar, today screen, and command bar.

Windows Mobile 6.1 Start Screen

Using the Stylus

Your computer has a stylus for selecting items and entering

information on the touch screen.

Navigation bar

Today screen

Command bar

Functions You Can Perform With the Stylus

Action Description

Tap Touch the screen once with the stylus to select options,

open or close applications, or launch menus from the

Command bar.

Drag Hold the stylus on the screen and drag across the screen to

select text and images.

Tap and hold Tap and hold the stylus on an item to see a menu of

actions available for that item. On the pop-up menu that

appears, tap the action you want to perform.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 13

Understanding the Screen Icons

Use the screen icons on the navigation bar and the command bar to

see the network connection status and other system information. For

information about the battery icons, see “Checking the Battery

Status” on page 6. Some standard Microsoft icons are included in

this table.

Aligning the Touch Screen

If the touch screen does not respond when you tap it with the stylus,

you may need to calibrate the screen.

To calibrate the touch screen

1Tap Start > Settings > the Systems tab > Screen.

2Tap Align Screen and follow the instructions to align the screen.

3Click ok.

Screen Icons

Icon Description

The volume is turned off. To turn the volume back on, tap this icon

and choose your setting.

The computer is connected to the network.

The computer is not connected to the network.

The 802.11b/g radio is connected to the wireless network.

The computer is connected through the USB port to your desktop

PC.

The iConnect application icon. Tap it to set up Ethernet or Wireless

settings.

Note: If the touch screen is so out of alignment that you cannot

open the Start menu, you can try to align the screen menu using

the keypad. For help, see the next procedure.

Chapter 1 — Using the Computer

14 CK3 Mobile Computer User’s Manual

To align the touch screen using the keypad

1Access the Start menu by pressing .

2Press the Down button to select Settings.

3Press Enter.

4Press the Tab button until the Settings tabs are highlighted.

5Press the Right Arrow button to select the System tab.

6Press Tab until the Screen icon is highlighted.

7Tab to Align Screen and press Enter.

8Follow the instructions to align the screen.

9Click ok.

If you are still unable to align the touch screen, you can clean boot the

CK3. For help, see “Clean Booting the CK3” on page 74.

Understanding the Status LEDs

The CK3 has three status LEDs.

Status LEDs

Notification LED Battery status LED

Good read LED and Intermec

Ready-to-Work indicator

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 15

The next table describes the notification LED, good read LED, and

Intermec Ready-to-Work™ indicator. For information about the

battery status LED, see “Understanding the Battery Status LED”

on page 6.

The Intermec Ready-to-Work indicator (blue light) is used by

Intermec’s SmartSystems Foundation, an application that lets you

manage all of your SmartSystems-enabled devices simultaneously

from a central location. For more information, see “Configuring the

CK3 Remotely With SmartSystems Foundation” on page 28, or

contact your Intermec representative. Custom applications may also

use the blue light for other purposes.

Understanding the Status LEDs

LED Color Description

Notification Orange The CK3 is notifying you of a pending

alarm or message.

Good Read Green The CK3 has successfully decoded a bar

code.

Intermec Ready-to-

Work indicator

Blue The CK3 is suspending or resuming

with the display turned off.

Blinking blue You have successfully loaded and

activated Intermec Terminal Emulator.

The Intermec Terminal Emulator

application is loaded, but is inactive.

Off The Intermec Terminal Emulator

application is missing or disabled.

Caution: The blue light usually turns off within 10 seconds, but it

may stay on for up to 30 seconds. During this time, do not press

or remove the battery, or you may corrupt the data on your

CK3.

Chapter 1 — Using the Computer

16 CK3 Mobile Computer User’s Manual

Scanning Bar Codes

The CK3 ships with an internal imager to scan and enter bar code

data. You can also connect to:

•cordless scanners, such as the SF51 and SR61 through Bluetooth

communications. For help, see “Connecting to a Bluetooth

Scanner” on page 31.

•tethered scanners, such as the SR30 and SR61T through the

CK3 RS-232 adapter (Model AA21). For help, see the CK3 RS-232

Adapter (AA21) Instructions (P/N 943-182-xxx).

The type of imager you are using and the type of bar code you are

decoding determines the way you scan the bar code. Depending on

the imager model in your CK3, the CK3 supports reading 1D linear

bar codes, 2D images, and composite and postal codes.

By default, these bar code symbologies are enabled on the CK3:

•Code 39

•Code 128/GS1-128

•DataMatrix (area imagers only)

•PDF417 (if supported)

•EAN/UPC

If you are using bar code labels that are encoded in a different

symbology, you need to enable the symbology on the CK3. Use

Intermec Settings to enable and disable symbologies. For help, see

“Configuring the CK3 With Intermec Settings” on page 27.

The next two sections describe how to scan a bar code label with the

linear imager, area imager, and near-far range area imager.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 17

Scanning With the Linear Imager

If your CK3 has a linear imager, use the following procedure to

practice scanning a bar code.

To scan bar code labels with the linear imager

1Press to turn on the CK3.

2Point the scanner window at the bar code label and hold the CK3

at a slight angle 15 to 25 cm (6 to 10 in) from the label.

3Press the Scan button on the keypad, or pull the trigger on a

handle, and direct the red beam so that it falls across all bars in the

bar code label.

Use this test bar code:

Code 39 Test Bar Code

*123456*

When the CK3 successfully reads a bar code label, you hear a high

beep and the green Good Read light turns on briefly.

4Release the Scan button or trigger.

Good read LED

Scan button

Chapter 1 — Using the Computer

18 CK3 Mobile Computer User’s Manual

Scanning With an Area Imager

Your CK3 may come with one of two types of area imagers:

•Extended range area imager

•Near-far range area imager

Both area imagers are equipped with a laser pointer to help you aim at

bar codes, allow you to scan 2D bar code symbologies, and support

omni-directional (360°) scanning. Omnidirectional scanning lets you

position the CK3 in any orientation to scan a bar code label.

Scanning With the Extended Range Area Imager

1Press to turn on the CK3.

2Point the scanner window at the bar code label, and hold the CK3

steady a few inches from the label.

3Press the Scan button or pull the trigger. The laser pointer and

illumination beam and frame appear.

4Use the laser pointer as a guide and aim toward the middle of the

bar code. Make sure that the illumination frame covers the bar

code you are trying to decode.

Good read LED

Scan button

*JOHNB*

*JOHNB

Laser pointer

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 19

When the CK3 successfully reads a bar code label, you hear a high

beep, and the Good Read LED turns on briefly.

5Release the Scan button or trigger.

Scanning With the Near-Far Range Area Imager

1Press to turn on the CK3.

2Point the scanner window at the bar code label.

3Press the Scan button or pull the trigger. The illumination beam

and laser pointer appear.

•For near or close-in scanning distances of 30 cm (11.8 in) or

less, use the laser pointer as a guide and aim slightly to the

right of the center of the bar code. Make sure the illumination

beam covers the bar code you are trying to decode.

•For standard and long range scanning distances of 30 cm

(11.8 in) or more, use the laser pointer as a guide and aim

toward the middle of the bar code. Make sure that the

illumination beam covers the bar code you are trying to

decode.

When the CK3 successfully reads a bar code label, you hear a high

beep, and the Good Read LED turns on briefly.

4Release the Scan button or trigger.

Improving the Performance of the Area Imager

If you experience problems scanning a bar code with the 2D imager,

try these possible solutions.

•Keep your hand as steady as possible while scanning a label.

•Position the imager as close to the bar code as possible while still

being able to capture the entire bar code.

•Enable only the bar codes that you need to use every day.

Chapter 1 — Using the Computer

20 CK3 Mobile Computer User’s Manual

•Choose a Predefined mode in Intermec Settings:

aTap Start > Settings > the System tab > Intermec Settings.

bTap Data Collection > Internal Scanner > Imager Settings >

Predefined Modes and then select one of these options:

•If you are scanning multiple bar codes in a small area, use one of

these parameters:

•Aiming beam activation

•Aim triggering mode

•Center decoding

To enable these parameters, use Intermec Settings. For help, see

“Configuring the CK3 With Intermec Settings” on page 27.

For help scanning using center decoding, see the next procedure.

To scan a bar code using center-decoding

1Press to turn on the CK3.

2Point the scanner window at the bar code label.

3Press the Scan button or pull the trigger. The illumination beam

and the laser pointer appear.

Predefined Mode Select if You Are Scanning:

1D Only 1D labels.

1D and 2D

Standard

All types of bar code labels.

1D and 2D Bright

Environment

In high ambient light, such as outdoors in the

sunshine.

1D and 2D

Reflective Surface

Glossy labels.

Custom In conditions that require customized settings.

For more information about these settings,

commands, and parameters, see the Intermec

Settings Command Reference Manual available from

the Intermec web site at www.intermec.com.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 21

4Aim both the illumination beam and the laser pointer at the bar

code you want to scan.

When the CK3 successfully reads a bar code label, you hear a high

beep and the green Good Read light turns on briefly.

Using a microSD Card

You can use a micro Secure Digital (SD) card to increase file storage

and install software. Your CK3 supports microSD cards that hold up

to 2 GB of information. The microSD card slot is located in the

battery compartment.

To install a microSD card

1Remove the battery. For help, see “Removing and Installing the

Battery” on page 4.

Note: The center-decoding parameter only decodes a bar code if

the laser pointer is on the bar code and the illumination beam

covers the bar code.

*JOHNB*

*JOHNB

Laser pointer

Good read LED

Scan button

Chapter 1 — Using the Computer

22 CK3 Mobile Computer User’s Manual

2Use a paper clip or slotted screwdriver to remove the cover.

3Slide the microSD card cover toward the OPEN position and lift

the cover.

4Insert the microSD card.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 23

5Close the microSD card cover, and slide the cover toward the

LOCK position.

6Replace the cover.

7Use the stylus to press the reset button in the battery

compartment of the CK3.

8Install the battery.

Do not use force or a sharp object when pressing the reset

button. You may damage the reset button.

Reset button

Chapter 1 — Using the Computer

24 CK3 Mobile Computer User’s Manual

9Press to turn on the CK3:

•You should be able to navigate to the SDMMC Disk folder and

see the contents of the microSD card.

•If the microSD card is bootable, your CK3 boots from the card.

•If the microSD card contains operating system upgrade

files, the upgrade process automatically starts. For more

information, see “Upgrading the System Software” on

page 61.

For troubleshooting information, see “Troubleshooting Your CK3”

on page 67.

2Connecting and Configuring the

CK3

Use this chapter to understand how to configure the CK3 to

communicate in your network. This chapter contains these

topics:

•Connecting to a PC

•Configuring the CK3 Parameters

•Configuring the CK3 for Your Network

•Configuring Wireless Security

Chapter 2 — Connecting and Configuring the CK3

26 CK3 Mobile Computer User’s Manual

Connecting to a PC

You can use Microsoft ActiveSync to establish a connection between

your CK3 and PC. ActiveSync lets you transfer files, synchronize files,

remotely debug, and perform other device management activities.

ActiveSync is a free application available from the Microsoft web site.

To establish an ActiveSync partnership between your CK3 and PC,

you need to physically connect your CK3 to your PC using these

accessories:

•AD20 single dock

•USB to mini-USB cable

To establish an ActiveSync partnership

1Download ActiveSync from the Microsoft web site and install

ActiveSync on your PC. When installation is complete, the Get

Connected dialog box appears.

2Follow the onscreen instructions to establish a partnership.

When the partnership is established, the Microsoft ActiveSync

screen appears on your PC.

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 27

Configuring the CK3 Parameters

You can configure many parameters on the CK3, such as the bar code

symbologies it decodes or the network settings. These characteristics

are controlled by configuration parameters. The values you set for

these configuration parameters determine how the CK3 operates.

Configuring the CK3 With Intermec Settings

Use Intermec Settings to configure the CK3 and view system

information.

To open Intermec Settings

•Tap Start > Settings > the System tab > Intermec Settings.

Chapter 2 — Connecting and Configuring the CK3

28 CK3 Mobile Computer User’s Manual

For information about each command, see the Intermec Settings

Command Reference Manual (P/N 937-016-xxx).

Configuring the CK3 Remotely With SmartSystems

Foundation

Intermec’s SmartSystems Foundation lets you manage all of your

SmartSystems-enabled devices simultaneously from a central

location. The SmartSystems console displays all of the SmartSystems-

enabled devices in your network.

Your CK3 is SmartSystems-enabled, which lets you open Intermec

Settings from the SmartSystems console to remotely configure all of

your CK3 computers.

To open Intermec Settings from the SmartSystems console

1In the SmartSystems console, right-click a CK3.

2Select Intermec Settings.

For more information about SmartSystems Foundation, go to the

Intermec web site at www.intermec.com/SmartSystems.

Configuring the CK3 for Your Network

The CK3 is a versatile mobile computer that you can easily add to

your wireless or wired data collection network. You can connect your

CK3 using:

•802.11b/g radio communications.

•Bluetooth communications.

Navigating in Intermec Settings

To Perform

This Action Do This

Select a command. Tap the command or use the up and down arrow keys.

Expand a command. Tap the command or use the left and right arrow keys.

Select text in a text

box.

Tap in the text box and drag the stylus over the text.

Save your settings. Tap File > Save Settings or tap .

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 29

•Ethernet communications

•USB and serial communications.

Configuring 802.11b/g Radio Communications

Your CK3 has an 802.11b/g radio to transfer data using wireless

communications. This section assumes that your wireless network is

set up, including your access points.

To configure 802.11b/g radio parameters

1Tap Start > Settings > the Systems tab >Intermec Settings.

2Tap Communications > 802.11 Radio > Funk Security >

[Profile #] > SSID.

3Enter your SSID (network name).

4If you are not using DHCP, tap IP Settings and configure your

network settings.

5Make sure that your CK3 is talking to the network and that the

network can see your CK3.

6Configure security. For help, see “Configuring Wireless

Security” on page 37.

Configuring Bluetooth Communications

You CK3 is Bluetooth™-enabled, which lets you connect to other

Bluetooth devices, such as:

•scanners.

•printers.

•audio devices.

You need to turn on the Bluetooth radio before you can discover and

connect to other Bluetooth devices. By default, the radio is turned off.

Make sure all components with antennas are at least 30 cm (1 ft)

apart when power is applied. Failure to comply could result in

equipment damage.

Chapter 2 — Connecting and Configuring the CK3

30 CK3 Mobile Computer User’s Manual

To turn on the Bluetooth radio

1Tap Start > Settings > the Connections tab > Bluetooth > the

Mode tab.

2Tap Turn on Bluetooth.

3(Optional) If you want your CK3 to be visible to other Bluetooth

devices, tap Make this device visible to other devices.

4Click ok.

The Bluetooth radio maintains its current state through a warm or

cold boot and maintains virtual COM ports. But, if you clean boot

your CK3, you need to recreate pairings to devices.

You can also access Bluetooth settings using Intermec Settings.

To access Bluetooth settings using Intermec Settings

•In Intermec Settings, tap Communications > Bluetooth.

For more information about Bluetooth settings, see the Intermec

Settings Command Reference Manual (P/N 937-016-xxx).

Chapter 3 — Developing and Installing Applications

CK3 Mobile Computer User’s Manual 61

Upgrading the System Software

When you upgrade your computer, you are updating the operating

system (OS) and the SmartSystems Platform Bundle (SSPB) files.

The SSPB files are stored on the DiskOnChip and deliver Intermec

Value Add (IVA) functionality such as data collection, configuration,

the Intermec wireless security suite, and SmartSystems Foundation.

As new features are added to these components, you can upgrade your

SSPB files without needing to upgrade the operating system.

Alternately, you can choose to upgrade only the operating system if

you need new functionality. If you upgrade the operating system, you

will need to reinstall SSPB files.

There are two ways to upgrade your computer:

•You can upgrade your computer using an storage card. For help,

see the next section, “Upgrading the CK3 Using a microSD

Card.”

•You can upgrade your computer using the SmartSystems Console.

For help, see “Upgrading the CK3 Using SmartSystems

Foundation” on page 63.

You need to download the latest upgrade files from the Intermec web

site to your PC.

To download the upgrade files

1Start your web browser and go to the Intermec web site at

www.intermec.com.

2Go to Support > Downloads.

3Click the link to search the product downloads.

4Select your computer from the Downloads list. The Downloads

page displays all of the downloads available for your computer.

5Download the upgrade file you need. If you want to upgrade both

the OS and the SSPB, you will need to download both files.

Chapter 3 — Developing and Installing Applications

62 CK3 Mobile Computer User’s Manual

Upgrading the CK3 Using a microSD Card

To use a microSD card to upgrade the computer, you need an SD card

reader and a microSD adapter card formatted as FAT16.

To upgrade the operating system using a microSD card

1Insert a microSD card into a microSD adapter card and then place

it in the storage card reader connected to your PC.

2Copy all required OS upgrade files to the microSD card.

3Remove the microSD card from the adapter card and insert it into

the CK3.

4Place the CK3 in a dock connected to external power and press the

Reset button (using a stylus) located in the battery cavity on the

back of the CK3. For help, see “Cold Booting the CK3” on

page 73.

5Remove the microSD card when the Installation Complete menu

appears.

6Remove the CK3 from the dock and replace the battery.

To upgrade the SSPB using a microSD card

1Insert a microSD card into a microSD adapter card and then place

it in the storage card reader connected to your PC.

2Copy all required SSPB upgrade files to the microSD card.

3Remove the microSD card from the adapter card and insert it into

the CK3.

4Using the stylus, press the Reset button in the battery

compartment.

5Press and hold as you insert the battery back into the CK3.

6Continue to hold until a Warning message appears.

7Release , read the message, and press either button on the right

side to continue.

8Perform the screen alignment and wait for the CK3 to load files

from the microSD card.

When the progress is complete, the CK3 warm boots to reset the

configuration.

Chapter 3 — Developing and Installing Applications

CK3 Mobile Computer User’s Manual 63

9Remove the microSD card and delete the files.

10 Set the date, time, and network communication parameters to

reestablish communications with the other devices in the wireless

network.

Upgrading the CK3 Using SmartSystems Foundation

You can use the SmartSystems console to upgrade the operating

system on your CK3. The console is part of SmartSystems Foundation

and is available from the Intermec web site through the Intermec

Developer Library (IDL). Before you can upgrade your CK3, you need:

•SmartSystems Foundation. To download SmartSystems

Foundation, go to www.intermec.com/idl and open the Device

Management page.

•the device upgrade .exe file. This file is available from the Intermec

web site at www.intermec.com. Go to Support > Downloads.

Make sure the file you select is for your language.

To upgrade the computer using SmartSystems Foundation

1Install SmartSystems Foundation on your PC and open the

SmartSystems console.

2Make sure the SmartSystems console and CK3 are on the same

subnet.

3Make sure your CK3 is either in a communications dock or

charging dock or that power management is disabled.

4Download the device upgrade .exe file to your PC.

5Double-click the .exe file on your PC. An InstallShield application

starts and walks you through the process of extracting the

upgrade files to the default location.

6From the SmartSystems console, locate the device upgrade to

install.

Note: Do not change the default location where InstallShield

extracts the files. The SmartSystems console requires the files to

be in this location.

Chapter 3 — Developing and Installing Applications

64 CK3 Mobile Computer User’s Manual

7Drag the application to each CK3 you want to upgrade or to a

group of CK3s in a folder.The SmartSystems console installs the

upgrade on your computers.

After the download is complete, your CK3 replaces the operating

system and automatically performs a cold boot.

Note: The SmartSystems console indicates that your CK3 is offline,

by displaying a red stop sign symbol, until the CK3 reboots and

reconnects to the system.

4Troubleshooting and

Maintaining the CK3

This chapter contains possible solutions to problems you

may encounter while using the CK3. This chapter also

contains information on booting the computer and

performing regular maintenance.

Chapter 4 — Troubleshooting and Maintaining the CK3

66 CK3 Mobile Computer User’s Manual

Calling Product Support

To talk to an Intermec Product Support representative, call

1-800-755-5505.

Before you call Intermec Product Support, make sure you have the

following information ready:

•Configuration number

•Operating system version

•SmartSystems Platform Bundle (SSPB) version

•If you are using security, know the type (Funk or Microsoft) and

the full set of parameters

•Power management settings

•If you are using Intermec Terminal Emulation (ITE), know the

version and protocol

•If you are not using ITE, know the language your custom

application was written in and the tools you used to create it

You can find most of the information listed above in Intermec

Settings. Consult your application developer for information on your

custom application.

To find your configuration number

•Look at the CN field of the configuration label on the back of your

CK3.

Chapter 4 — Troubleshooting and Maintaining the CK3

CK3 Mobile Computer User’s Manual 67

To find your operating system version

1Tap Start > Internet Explorer.

2Tap the Intermec logo. The Intermec page appears and displays

the version of the operating system and the SmartSystems

Platform Bundle (SSPB) loaded on your CK3.

Troubleshooting Your CK3

Use this section to troubleshoot some common problems you may

experience with your CK3.

Note: If you send the CK3 in for service, it is your responsibility to

save the computer data and configuration. Intermec is responsible

only for ensuring that the hardware matches the original

configuration when repairing or replacing the computer.

Problems While Configuring the CK3

Problem Possible Solution

You scan a

configuration

command, such as

Beeper Volume, and

you hear three low

beeps and nothing

happens.

If you are working in Intermec Settings, you cannot

scan configuration commands. Exit the application

to scan configuration commands.

Chapter 4 — Troubleshooting and Maintaining the CK3

68 CK3 Mobile Computer User’s Manual

You scan or enter

an option for the

Scanner Model

configuration

command, and you

hear three low beeps

and nothing

happens.

You may have scanned or entered a Scanner Model

command that does not apply to the type of scanner

that you have installed. Try scanning or entering the

Scanner Model command again and select an option

for the type of device you are using.

You cannot type a

character on the

keypad or you can

only type uppercase

or lowercase letters.

You may have locked a modifier key on the keypad.

Press the necessary key sequence to unlock the key.

For help, see “Using the Keypad ” on page 7.

You press and

nothing happens.

•Make sure the backlight is on.

•Make sure you have a charged battery that is

installed correctly. For help, see “Charging the

Battery” on page 4.

•The battery may be discharged. Replace the battery

with a spare charged battery, or charge the battery.

•Reset the CK3. For help, see “Resetting the CK3”

on page 73.

You insert a

microSD card and

cannot find the

SDMMC Disk folder

on the CK3. Or, you

insert a bootable SD

card and the CK3

does not boot from

the card.

•The microSD card may not be installed correctly.

Insert the microSD card as described in Steps 2

through 4 of “Using a microSD Card” on

page 21.

•The microSD card may be damaged. Try another

microSD card.

The Battery status

LED is on.

•If the battery status LED is a steady green, the

battery is more than 95% charged and computer is

on a charger.

•If the battery status LED is blinking red, then the

battery is low. Replace or charge the battery.

•If the battery status LED is a steady red, the main

battery is on charge.

Problems While Configuring the CK3 (continued)

Problem Possible Solution

Chapter 4 — Troubleshooting and Maintaining the CK3

CK3 Mobile Computer User’s Manual 69

The computer

appears to be locked

up and you cannot

enter data.

•Press the power key to turn off the CK3, and then

press the power key again to turn it on.

•Press and hold the power key 5 seconds to warm

boot the CK3.

•Try reloading the firmware. For help, see

“Upgrading the System Software” on page 61.

•If the CK3 does not boot or reset, contact your

Intermec representative for help.

You tap the screen

and nothing

happens.

Align your screen. For help, see “Aligning the Touch

Screen” on page 13.

Problems With Wireless Connectivity

Problem Possible Solution

When you turn on

the CK3 after it was

suspended for 10 to

15 minutes or

longer, the CK3 can

no longer send or

receive messages over

the network.

The host may have deactivated or lost the current

terminal emulation session. In a TCP/IP direct

connect network, turn off the “Keep Alive” message

from host to maintain the TCP session while the

computer is suspended.

The CK3 is

connected to the

network, and you

move to a new site to

collect data. Now,

your CK3 is not

connected to the

network.

Move closer to an access point or to a different

location to reestablish communications until you

reconnect with the network. Any data collected while

out of range is transmitted over the network.

The CK3 appears to

be connected to the

network, but you

cannot establish a

terminal emulation

session with the host

computer.

There may be a problem with the host computer, with

the connection between the Intermec Application

Server and the host computer, or with the connection

between the access point and the host computer.

Check with network administrator to make sure the

host is running and allowing users to login to the

system.

Problems While Configuring the CK3 (continued)

Problem Possible Solution

Chapter 4 — Troubleshooting and Maintaining the CK3

70 CK3 Mobile Computer User’s Manual

The CK3 appears to

be connected to the

network, but the

host computer is not

receiving any

information from

the CK3.

There may be a problem with the connection between

the access point and the host computer. Check with

network administrator or use your access point user’s

manual.

Problems While Configuring 802.1x Security

Problem Possible Solution

The CK3 indicates

that it is

authenticated, but it

does not

communicate with

the host.

Make sure the CK3 IP address, host IP address, subnet

mask, default router are configured for the network.

The CK3 does not

appear to be

authenticating and a

network connection

icon does not appear

on the toolbar.

•The CK3 may not be communicating with the

access point. Make sure the CK3 network name

matches the access point network name (SSID).

•The 802.1x security network may not be active.

Make sure the server software is properly loaded

and configured on the server PC. See server

software documentation for help.

A network

connection icon

appears in the

toolbar, but then

disappears.

•The CK3 may not be communicating with the

intended access point. Make sure the CK3 network

name matches the access point network name.

Default network name is “INTERMEC.”

•The access point may not be communicating with

the server. Ensure the access point is turned on,

properly configured, and has 802.1x security

enabled.

You are setting up

multiple access

points in a network,

with different SSIDs,

and the connection

fails.

When you change the SSID, the WEP key values are

not saved. Configure the WEP key values and save

your changes.

Problems With Wireless Connectivity (continued)

Problem Possible Solution

Chapter 4 — Troubleshooting and Maintaining the CK3

CK3 Mobile Computer User’s Manual 71

The CK3 indicates it

is not authenticated.

Make sure that:

•the User Name and Password parameters on the

CK3 match the user name and password on the

authentication server. You may need to configure

the password on both the CK3 and the

authentication server.

•on your authentication server, the user and group

are allowed and the group policy is allowed to log

into the server. For help, see the documentation

that shipped with your authentication server

software.

•the IP address and secret key for the access point

match the IP address and secret key on the

authentication server. You may need to configure

the IP address and secret key on both your access

point and authentication server.

•the authentication server software is running on

the server PC.

You clean boot the

CK3 and this

message appears,

“The server

certificate has

expired or your

system date is

incorrect.”

When you clean boot the CK3, the date and time are

not saved. Configure the date and time and save your

changes.

Problems While Scanning Bar Codes

Problem Possible Solution

You press the Scan

button, but you

cannot see a red

beam of light.

•You may be too far away from the bar code label.

Try moving closer to the bar code label and scan it

again.

•You may be scanning the bar code label “straight

on.” Change the scanning angle and try again.

••Move within two feet of a wall to test the effective

scan of the scanner. For help scanning bar codes,

see “Scanning Bar Codes” on page 16.

Problems While Configuring 802.1x Security (continued)

Problem Possible Solution

Chapter 4 — Troubleshooting and Maintaining the CK3

72 CK3 Mobile Computer User’s Manual

The input device

attached to the CK3

does not work well

or read bar code

labels very quickly.

Set the Scanner Model command to the specific

attached input device. Check enabled bar code

symbologies and enable only the symbologies being

used.

When you release

Scan button, the

Good Read LED

does not turn off.

If the CK3 is configured to use continuous/edge

triggering, the Good Read LED stays on.

If the CK3 is configured to use level triggering, there

may be a problem. Press the Scan button or pull the

trigger again without scanning a bar code label. If the

LED is still on, contact your local Intermec

representative.

The scanner does not

read the bar code

label.

•Aim the scanning beam so that it crosses the entire

bar code label in one pass. Try changing the scan

angle.

•Check the quality of the bar code label, Scan a bar

code label that you know scans well. Compare the

two bar code labels to see if the bar code quality is

too low. You may need to replace the label that you

cannot scan.

•Make sure the bar code symbology is enabled. For

help, see “Configuring the CK3 With Intermec

Settings” on page 27.

•Make sure the application is accepting input by

scanning a bar code. You may need to type this

information instead.

The scanner does not

read the bar code

labels quickly, or the

scanning beam

seems to be faint or

obscured.

The scanner window may be dirty. Clean the window

with a solution of ammonia and water. Wipe dry. Do

not allow abrasive material to touch the window.

The scanned bar

code data that

appears in your

application does not

match the data

encoded in the bar

code label.

The CK3 may have decoded the bar code label in a

different bar code symbology. Try scanning the bar

code label again. Make sure you scan the entire label.

Problems While Scanning Bar Codes (continued)

Problem Possible Solution

Chapter 4 — Troubleshooting and Maintaining the CK3

CK3 Mobile Computer User’s Manual 73

Resetting the CK3

You seldom need to reset the CK3. However, you do need to reset the

CK3 when an application is locked up and does not respond, when

you upgrade the firmware, or when you reflash the CK3. The CK3

uses the configuration currently saved in flash memory during the

reset process.

There are three ways to reset the CK3:

•Warm boot

•Cold boot

•Clean boot

Warm Booting the CK3

If your CK3 has a charged battery installed but does not resume after

you press the Power key, or if the computer or an application is locked

up, you may need to warm boot the CK3.

To warm boot your CK3

•Press and hold for 5 seconds.

Or,

•From the SmartSystems console, right-click the CK3 and select

Intermec Power Tools > Warm Boot Device.

The CK3 shuts down, restarts, and goes through the initialization

process.

Cold Booting the CK3

If the CK3 or application is locked up and does not respond to a warm

boot, follow this procedure to perform a cold boot.

Performing a cold boot may result in data loss. When you cold

boot the CK3, cached disk data may not be saved, so transactional

data may be lost.

Chapter 4 — Troubleshooting and Maintaining the CK3

74 CK3 Mobile Computer User’s Manual

To cold boot your CK3

1Remove the battery.

2Use the stylus to press the reset button in the battery

compartment of the CK3.

3Replace the battery.

Clean Booting the CK3

If the CK3 does not warm boot or cold boot, you may need to perform

a clean boot. When you clean boot the CK3, the CK3 only loads files

and applications that are absolutely required by the operating system.

Perform a clean boot to get the CK3 up and running so that you can

run diagnostic tests to troubleshoot the normal boot process.

Reset button

Do not use force or a sharp object when pressing the reset

button. You may damage the reset button.

The clean boot process erases the CK3 memory, including all

applications and data files in the object store. To preserve

applications through a clean boot, store them in the Flash File

Store. For more information, see “Installing Applications on the

CK3” on page 53.

Chapter 4 — Troubleshooting and Maintaining the CK3

CK3 Mobile Computer User’s Manual 75

To clean boot the CK3

1Remove the battery.

2Use the stylus to press the reset button in the battery

compartment of the CK3.

3Press and hold as you replace the battery.

4Continue to hold until the “Clean boot the system?” prompt

appears on screen.

5Release , read the message, and press the appropriate button to

either proceed with the clean boot or cancel the clean boot.

Reset button

Note: You can also clean boot your CK3 from the SmartSystems

console: right-click the CK3 and select Intermec Power Tools >

Clean Boot Device.

Chapter 4 — Troubleshooting and Maintaining the CK3

76 CK3 Mobile Computer User’s Manual

Cleaning the Scanner Window and Screen

To keep the CK3 in good working order, you may need to perform

these minor maintenance tasks:

•Clean the scanner window.

•Clean the CK3 screen.

Clean the scanner window and CK3 screen as often as needed for the

environment in which you are using the computer. To clean the CK3,

use a solution of ammonia and water.

To clean the scanner window and computer screen

1Press to turn off the CK3.

2Dip a clean towel or rag in the ammonia solution and wring out

the excess. Wipe off the scanner window and screen. Do not allow

any abrasive material to touch these surfaces.

3Wipe dry.

There are no user-serviceable parts inside the CK3. Opening the

unit will void the warranty and may cause damage to the internal

components.

ASpecifications

Appendix A — Specifications

78 CK3 Mobile Computer User’s Manual

Physical and Environmental Specifications

Physical Dimensions

Length: 21.69 cm (8.54 in)

Width (at widest part): 8.36 cm (3.29 in)

Height (at tallest part): 4.67 cm (1.84 in)

Power and Electrical Specifications

Operating: Rechargeable lithium-ion battery

Backup: Supercap supplies 10 minutes of bridge

time while replacing the main battery

Electrical rating: x 4,4 V, 2A; x 4,7 V, 1,5A

Temperature and Humidity Specifications

Operating temperature: -10°C to 50°C (14°F to 122°F)

Storage temperature: -20°C to 70°C (-4°F to 158°F)

Charging temperature: 0°C to 45°C (32°F to 113°F)

Relative humidity (operating): 0 to 95% non-condensing

Environmental rating: IP54

Screen Specifications

•240 RGB x 320 pixels

•8.9 cm (3.52 in) diagonal square active area, ¼ VGA

•LED backlight with 5 levels of brightness

•LCD capable of both portrait and landscape operation

CK3 Weight

Scan Engine Option With AB17 With AB18

With EV12 14.41 oz 16.32 oz

With EA20X 14.74 oz 16.66 oz

With EX25 15.73 oz 17.64 oz

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 79

Keypad Options

•Alphanumeric and function keypad, available with programmable,

international, 3270 TE/5250 TE, and VT/ANSI TE overlays

•Large numeric and function keypad, available with programmable,

international, 3270 TE/5250 TE, and VT/ANSI TE overlays

Bar Code Symbologies

* These symbologies are only available if your CK3 has an extended

range area imager or a near-far range area imager.

•Australian Post* •GS1 DataBar Limited

•Aztec* •GS1 DataBar Omnidirectional

•BPO (British Post 4-state)* •Interleaved 2 of 5

•ChinaPost •Japan Post*

•CanadaPost •Matrix 2 of 5

•Codabar •Maxicode*

•Codablock A •Micro PDF417

•Codablock F •MSI

•Code 11 •PDF417

•Code 39 •Planet*

•Code 93 •Plessey

•Code 128/GS1-128 •Postnet*

•DataMatrix* •QR Code*

•Dutch Post* •Standard 2 of 5

•EAN/UPC •Telepen

•EAN.UCC Composite •TLC 39

•GS1 DataBar Expanded

Appendix A — Specifications

80 CK3 Mobile Computer User’s Manual

EV12 Linear Imager Reading Distances

EV12 Linear Imager Minimum Reading Distances: This graphic does not

include the 0.12 cm (0.05 in) setback for the CK3.

Minimum Reading Distances With 0.12 cm (0.05 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6 mils)

0.25 mm (10 mils)

0.5 mm (20 mils)

1 mm (40 mils)

9.6 cm (3.8 in)

7.1 cm (2.9 in)

6.1 cm (2.5 in)

8.1 cm (3.2 in)

17.9 cm (7.1 in)

20.9 cm (8.3 in)

26.9 cm (10.6 in)

33.9 cm (13.4 in)

EAN/UPC 0.33 mm (13 mils) 6.1 cm (2.5 in) 22.9 cm (9.1 in)

*Minimum reading distances are measured in the dark (0 lux).

030

0.125 mm / 5 mils

0.25 mm / 10 mils

0.5 mm / 20 mils

1 mm / 40 mils

EAN/UPC 100%

535

2" 6" 10" 14"

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 81

EV12 Linear Imager Typical Reading Distances: This graphic does not include

the 0.12 cm (0.05 in) setback for the CK3.

Typical Reading Distances With 0.12 cm (0.05 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6 mils)

0.25 mm (10 mils)

0.5 mm (20 mils)

1 mm (40 mils)

9.1 cm (3.6 in)

6.1 cm (2.5 in)

5.1 cm (2.1 in)

7.1 cm (2.9 in)**

19.9 cm (7.9 in)

24.9 cm (9.8 in)

34.9 cm (13.8 in)

50.9 cm (20.1 in)

EAN/UPC 0.33 mm (13 mils) 5.1 cm (2.1 in) 27.9 cm (11.0 in)

* Typical reading distances are measured in an office environment (200 lux).

** Minimum distance depends on bar code width and scan angle.

16"

0 8060

0.125 mm / 5 mils

0.25 mm / 10 mils

0.5 mm / 20 mils

1 mm / 40 mils

EAN/UPC 100%

12"

030 50

4" 12" 20" 28"

10"

14"

16"

12"

10"

14"

36"

Appendix A — Specifications

82 CK3 Mobile Computer User’s Manual

EA20X Extended Range Area Imager Minimum Reading

Distances

Minimum Reading Distances With 0.2 cm (0.08 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6 mils)

0.20 mm (8mils)

0.25 mm (10 mils)

0.50 mm (20 mils)

1.00 mm (40 mils)

16.2 cm (6.4 in)

12.2 cm (4.8 in)

9.2 cm (3.6 in)

10.2 cm (4.0 in)

15.2 cm (6.1 in)

21.8 cm (8.6 in)

30.8 cm (12.1 in)

40.8 cm (16.0 in)

70.8 cm (27.9 in)

99.8 cm (99.7 in)

EAN/UPC

100%

0.33 mm (13 mils) 9.2 cm (3.6 in) 47.8 cm (18.8 in)

Data Matrix 0.18 mm (7 mils)

0.25 mm (10 mils)

0.38 mm (15 mils)

17.2 cm (6.8 in)

15.2 cm (6.1 in)

10.2 cm (4.0 in)

19.8 cm (7.8 in)

28.8 cm (11.3 in)

44.8 cm (17.6 in)

PDF417 0.17 mm (6.6 mils)

0.25 mm (10 mils)

0.38 mm (15 mils)

15.2 cm (6.1 in)

10.2 cm (3.9 in)

11.2 cm (4.4 in)

21.8 cm (8.6 in)

32.8 cm (12.9 in)

49.8 cm (19.6 in)

*Minimum reading distances are measured in the dark (0 lux).

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 83

EA20X Extended Range Area Imager Minimum Reading Distances: This

graphic does not include the 0.2 cm (0.08 in) setback for the CK3.

10"

PDF417 10 mils

0.15mm/6 mils

0.25 mm / 10 mils

0.5 mm / 20 mils

Data Matrix 10 mils

0" 36"32"28"24"20"16"12"8"4"

0 908070605040302010

100% contrast

EAN/UPC

Appendix A — Specifications

84 CK3 Mobile Computer User’s Manual

EX25 Near-Far Range Area Imager Reading Distances.

1D Symbologies Minimum Reading Distances With 0.24 cm (0.09 in)

Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.1 mm (3.8 mils)

0.25 mm (10 mils)

0.5 mm (20 mils)

1 mm (40 mils)

1.3 mm (51 mils)

2.5 mm (100 mils)

18.24 cm (7.18 in)

19.24 cm (7.57 in)

40.24 cm (15.84 in)

100.24 cm (39.46 in)

130.24 cm (51.27 in)

31.76 cm (12.51 in)

68.76 cm (27.07 in)

109.76 cm (43.22 in)

219.76 cm (86.52 in)

309.76 cm (121.96 in)

429.76 cm (169.20 in)

EAN 100% 0.33 mm 22.24 cm (7.96 in) 99.76 cm (39.28 in)

* Minimum reading distances are measured in the dark (0 lux).

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 85

EX25 Near-Far Range Imager 1D Minimum Reading Distances: This graphic

does not include the 0.24 cm (0.09 in) setback for the CK3.

080

0" 32"64"80"

16"

100% EAN

contrast UPC 100 cm

39.4"

69 cm

27.2"

110 cm

43.3"

220 cm

86.6"

0.5 mm / 20 mils

1 mm / 40 mils

120 160 200 240 280 320 360 400 440

48"96 " 112"128"144"160"174"

430 cm

169.3"

2.54 mm / 100 mils

48 "

80"

120

160

120

200

0.25 mm

10 mils

Appendix A — Specifications

86 CK3 Mobile Computer User’s Manual

1D Symbologies Typical Reading Distances With 0.24 cm (0.09 in)

Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.25 mm (10 mils)

0.5 mm (20 mils)

1 mm (40 mils)

1.4 mm (55 mils)

2.5 mm (100 mils)

16.24 cm (6.21 in)

18.24 cm (7.00 in)

18.24 cm (7.00 in)**

20.24 cm (7.78 in)**

89.76 cm (35.34 in)

179.76 cm (70.77 in)

389.76 cm (153.45 in)

479.76 cm (188.89 in)

869.76 cm (342.43 in)

EAN 100% 0.33 mm 20.24 cm (7.78 in) 109.76 cm (43.22 in)

* Typical reading distances are measured in an office environment (200 lux).

** as long as the bar code label fits in the reading area

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 87

EX25 Near-Far Range Imager 1D Typical Reading Distances: This graphic does

not include the 0.24 cm (0.09 in) setback for the CK3.

080

160

240

320

240

400

0"32 "

64 """

390 cm

153.5"

0.25 mm

10 mils

0.5 mm / 20 mils

1 mm / 40 mils

160 240 480 320 560 400 880

96 ""

128 ""

160 ""

870 cm

342.5"

2.54 mm / 100 mils

640 720 800

192 224 256 288 320 352

128

160

128

160

90 cm

35.4"

180 cm

70.9"

100% EAN

contrast UPC 110 cm

43.3"

Appendix A — Specifications

88 CK3 Mobile Computer User’s Manual

2D Symbologies Typical Reading Distances With 0.24 cm (0.09 in)

Setback*

Symbology Density Minimum Distance Maximum Distance

DataMatrix 0.25 mm (10 mils)

1.4 mm (55 mils)

2.5 mm (100 mils)

3.5 mm (140 mils)

5 mm (200 mils)

20.24 cm (7.96 in)**

73.76 cm (29.04 in)

339.76 cm (133.77 in)

679.76 cm (267.63 in)

789.76 cm (310.93 in)

1199.76 cm (472.02 in)

* Typical reading distances are measured in an office environment (200 lux).

** as long as the bar code label fits in the reading area

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 89

EX25 Near-Far Range Imager 2D Typical Reading Distances: This graphic

does not include the 0.24 cm (0.09 in) setback for the CK3.

080

160

240

320

240

400

0"32 "

64 """

680 cm

267.7"

0.25 mm / 10 mils

1.4 mm / 55 mils

2.5 mm / 100 mils

160 240 480 320 560 400 880

96 ""

128 ""

160 ""

790 cm

311"

3.5 mm / 140 mils

640 720 800

192 224 256 288 320 352

128

160

128

160

74 cm

29.1"

340 cm

133.9"

Appendix A — Specifications

90 CK3 Mobile Computer User’s Manual

Accessories

You can use these accessories (sold and ordered separately) with

the CK3. To order accessories, contact your local Intermec sales

representative.

Battery (AB17, AB18)

The AB17 standard battery and AB18 extended battery provide main

power to the CK3.

Quad Charger (AC20)

The AC20 quad charger charges up to four CK3 batteries at one time.

Single Dock (AD20)

The AD20 single dock charges a spare CK3 battery and powers your

CK3 while providing communications through a serial, USB client, or

USB host adapter port.

Ethernet Multidock (AD21)

The AD21 ethernet multidock provides ethernet connectivity and

power to up to four CK3 computers at one time.

Charge-Only Multidock (AD22)

The AD22 charge-only multidock charges up to four CK3 computers

at one time.

Vehicle Dock (AV10)

Use the AV10 vehicle dock to hold and charge your CK3 while you are

using it on a vehicle.

Vehicle Battery Adapter (AE33)

Use the AE33 vehicle battery adapter to provide power to your CK3

from your vehicle. To use the vehicle battery adapter, you also need

the AA23 power adapter.

Audio Adapter (AA20)

Use the audio adapter to connect an audio device, such as a headset,

to your CK3.

RS-232 Adapter (AA21)

Use the RS-232 adapter to connect RS-232 devices to your CK3.

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 31

Connecting to a Bluetooth Scanner

You can connect to an Intermec Bluetooth scanner, such as the SF51

or SR61, using one of these methods:

•Scan the association bar code label that ships with the CK3.

•Run the Wireless Scanning Wizard.

To connect to a Bluetooth scanner with the association label

1Make sure that the Bluetooth radio on your CK3 is enabled and

that your CK3 is visible and connectable.

2Make sure that your Bluetooth scanner is on.

3With your Bluetooth scanner, scan the Bluetooth association bar

code label that ships with the CK3.

4When prompted, enter the passcode for your scanner. The default

passcode for Intermec Bluetooth scanners is 0000.

5Tap Finish.

To connect to a Bluetooth scanner with the Wireless Scanning Wizard

1Select Start > Settings > the System tab > Wireless Scanning.

2Follow the onscreen instructions to connect to a scanner.

Chapter 2 — Connecting and Configuring the CK3

32 CK3 Mobile Computer User’s Manual

Configuring Bluetooth Communications for Wireless

Printing

To configure your CK3 for Bluetooth wireless printing, you need to:

•make sure Bluetooth power is on. For help, see the procedure in

“Configuring Bluetooth Communications” on page 29.

•create an application that opens the wireless printing COM port

on your CK3. For help, see the Bluetooth Resource Kit, part of the

Intermec Developer Library (IDL), available from the Intermec

web site at www.intermec.com/idl.

•select the current wireless printer on the CK3. For help, see the

next procedure.

To select the current wireless printer

1Select Start > Settings > the System tab > Wireless Printing.

2Tap Search to find a printer, or tap Manual to enter a device

address. Follow the onscreen instructions to select the current

wireless printer.

3(Optional) Tap Print Test Page. The printer prints out the test

page.

Note: You can also print wirelessly using Microsoft APIs with

Bluetooth extensions for Winsock and Bluetooth virtual COM ports.

For help, see the IDL, available from the Intermec web site at

www.intermec.com/idl.

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 33

Connecting to a Bluetooth Audio Device

Use the Bluetooth Audio applet to discover, activate, and connect to

Bluetooth audio devices such as a Bluetooth headset.

To connect to a Bluetooth audio device

1Select Start > Settings > the System tab > Bluetooth Audio. The

Bluetooth Audio screen appears.

2Follow the onscreen instructions to connect to a Bluetooth audio

device.

Configuring Ethernet Communications

You connect your CK3 to your Ethernet network with an ethernet

cable and one of these accessories:

•AD20 single dock with an AA12 ethernet adapter

•AD21 ethernet multidock

To use your CK3 in an Ethernet network

1Connect your CK3 to an ethernet network with an AD20 or AD21.

Ethernet communications is automatically enabled on your CK3.

2Configure these network parameters:

•If you have a DHCP server, enable DHCP.

•If you do not have a DHCP server, set these parameters:

aIP address

bSubnet mask

Chapter 2 — Connecting and Configuring the CK3

34 CK3 Mobile Computer User’s Manual

cDefault router

3If necessary, set these parameters:

•Primary and secondary DNS servers

•Primary and secondary WINS servers

4Make sure that your CK3 is communicating with the network and

that the network can see your CK3.

Using Serial and USB Communications

You can use these CK3 accessories to transmit data to and receive data

from another device through serial or USB communications:

•AD20 single dock

•AV10 vehicle dock

•AA21 RS-232 adapter

For more information about these accessories and how to order them,

see “Accessories” on page 90.

Checking the Status of Your Wireless Connection

After you configure your wireless settings, you can use iConnect to

check the status of your connection. You can also use iConnect to

configure the network settings and test the connection of your CK3

against the network.

To check the status of your wireless connection

1Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2From the iConnect menu, select Status > Wireless. The Wireless

Status screen appears and checks the connection.

To configure the network settings

•From the iConnect menu, tap Tools > Wireless Settings.

To test the connection of your CK3 against your network

•From the iConnect menu, select Tools > Ping Test.

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 35

Viewing Detailed 802.11b/g Radio Connection Information

Use the ISpyWiFi utility to view detailed information for your 802.11

radio connection. You can also use ISpyWiFi to scan for access points

in your network and ping for detailed information.

You start the ISpyWiFi utility using the iConnect icon or File

Explorer. With File Explorer, you can also create a shortcut to start the

utility from the CK3 desktop.

To start the ISpyWiFi utility

•Tap the iConnect icon ( ) in the lower right corner of the Today

screen and select Status > Wireless > the Advanced button.

Or,

1Tap Start > File Explorer.

2Tap the arrow next to My Documents and select My Device.

Chapter 2 — Connecting and Configuring the CK3

36 CK3 Mobile Computer User’s Manual

3Tap the Windows folder and scroll down to find ISpyWiFi.

4Tap ISpyWifi. The ISpyWiFi utility starts.

To add an ISpyWiFi shortcut to the CK3 Programs folder

1Tap and hold your stylus on the ISpyWiFi executable until the

pop-up menu appears.

2Select Copy from the pop-up menu.

3Navigate to the Windows\Start Menu\Programs folder.

4Tap and hold the stylus in the empty area at the bottom of the

screen until the pop-up menu appears.

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 37

5Select Paste Shortcut.

6Close File Explorer.

7Select Start > Programs. The ISpyWiFi shortcut appears in the

programs list.

For more information about the ISpyWiFi tabs, see “Understanding

ISpyWiFi” on page 92.

Configuring Wireless Security

The CK3 provides four types of security for your wireless network:

•Wi-Fi Protected Access 2 (WPA2™)

•Wi-Fi Protected Access (WPA)

•802.1x

•WEP

This section explains how to configure wireless security on your CK3.

If you choose not to use security, see “Disabling Security” on

page 49. Intermec always recommends that you implement security.

You must use either Funk or Microsoft security to implement your

security solution. For details, see the next section, “Choosing

Between Funk and Microsoft Security.”

Chapter 2 — Connecting and Configuring the CK3

38 CK3 Mobile Computer User’s Manual

If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this

section also assumes that your authentication server and

authenticators are properly configured. For more information on

802.1x security, see the MobileLAN™ secure 802.1x Security Solution

Installation Guide (P/N 073134) available at www.intermec.com.

Choosing Between Funk and Microsoft Security

The CK3 supports both Funk and Microsoft security. The option you

choose depends on your network security needs.

Note: Your security choice does not depend on your authentication

server. For example, you can choose Funk security if you use

Microsoft Active Directory® to issue certificates.

Understanding Microsoft and Funk Security

Security Choice Description

Microsoft Microsoft security dynamically selects wireless networks

based on your preferences. If you are primarily using the

CK3 to connect to WiFi hotspots, you may want to use

Microsoft security.

To use Microsoft security, you need to select it as your

security choice. For help, see “Selecting Microsoft as

Your Security Choice” on page 43.

Funk (default) Funk security offers features that are similar to Microsoft

security, but Funk also offers these features:

•CCX v2.0 compliance

•Support for LEAP and TTLS

•Configuration of up to four profiles

If you are using the CK3 in a static environment that

requires a high level of security, you should use Funk

security.

To use Funk security, you need to select a profile. For help,

see the next section, “Selecting a Funk Security Profile.”

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 39

Selecting a Funk Security Profile

You can define up to four profiles for Funk security. Different profiles

let your CK3 communicate in different networks without having to

change all of your security settings. For example, you may want to set

up one profile for the manufacturing floor and one for the

warehouse. By default, the active profile is Profile 1.

To select a Funk security profile

1Start Intermec Settings.

2Choose Communications > 802.11 Radio > Funk Security.

3Tap a profile to expand it.

4(Optional) In the Profile Label text box, enter a meaningful name

for your profile.

5Configure your security settings. For help, see the next sections.

6Repeat Steps 3 through 5 for each profile you want to define.

7Select one profile as the active profile by tapping Active Profile

and choosing a profile from the list.

8Save your settings.

Configuring WPA Security With Funk Security

Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or

WPA2-PSK security on your CK3 with Funk security.

To configure WPA-802.1x or WPA2-802.1x with Funk security

1Make sure the communications and radio parameters on your

CK3 are configured.

2Make sure Funk is selected as your security choice.

3Start Intermec Settings.

4Choose Communications > 802.11 Radio > Funk Security.

5Select the profile you want to configure.

Note: You can also use the Profile Wizard to configure most wireless

security settings. To start the Profile Wizard, tap the iConnect icon

( ) in the lower right corner of the Today screen and select Tools >

Wireless Settings.

Chapter 2 — Connecting and Configuring the CK3

40 CK3 Mobile Computer User’s Manual

6For Association, choose WPA or WPA2. Encryption

automatically defaults to TKIP or AES, respectively.

7For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and press

Enter.

8If you choose TTLS or PEAP:

aFor Prompt for Credentials, choose Enter credentials now.

bTap User Name, enter your user name, and press Enter.

cTap User Password, enter your password, and press Enter.

dFor Validate Server Certificate, choose Yes and press Enter.

If you choose TLS:

aLoad a user and root certificate on your CK3. For help, see

“Loading a Certificate” on page 47.

bEnter a User Name and Subject Name.

cFor Validate Server Certificate, choose Yes and press Enter.

d(Optional) To increase your level of security, enter a Server 1

Common name and a Server 2 Common name.

9Save your settings and exit Intermec Settings.

To configure WPA or WPA2 with Funk security

1Make sure the communications and radio parameters on your

CK3 are configured.

2Make sure Funk is selected as your security choice.

3Start Intermec Settings.

4Choose Communications > 802.11 Radio > Funk Security.

5Select the profile you want to configure.

6For Association, choose WPA or WPA2 and press Enter.

Note: You can use Prompt for Credentials to troubleshoot

your network connection.

Note: The correct date must be set on your CK3 when you

enable Validate Server Certificate.

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 41

7For 8021x, choose None and press Enter.

8For Pre-Shared Key, enter the pre-shared key or passphrase.

The pre-shared key must be a value of 32 hex pairs preceded by 0x

for a total of 66 characters. The value must match the key value on

the access point. The passphrase must be from 8 to 63 characters.

After you enter a passphrase, the CK3 internally converts it to a

pre-shared key.

This value must match the passphrase on the authenticator.

9Save your settings and exit Intermec Settings.

Configuring 802.1x Security With Funk Security

1Make sure the communications and radio parameters on your

CK3 are configured.

2Make sure Funk is selected as your security choice.

3Start Intermec Settings.

4Choose Communications > 802.11 Radio > Funk Security.

5Select the profile you want to configure.

6For Association, choose Open and press Enter.

7For Encryption, choose WEP and press Enter.

8For Authentication, choose TTLS, PEAP, or TLS and press

Enter.

9If you choose TTLS or PEAP:

aTap User Name, enter your user name, and press Enter.

bTap Password prompt, choose Enter password now, and

press Enter.

cTap User Password, enter your password, and press Enter.

dFor Validate Server Certificate, choose Yes and press Enter.

Note: You can use Password prompt to troubleshoot your

network connection.

Chapter 2 — Connecting and Configuring the CK3

42 CK3 Mobile Computer User’s Manual

If you choose TLS:

aLoad a user and root certificate on your CK3. For help, see

“Loading a Certificate” on page 47.

bFor Validate Server Certificate, choose Yes and press Enter.

cEnter a User Name and Subject Name.

d(Optional) To increase your level of security, enter a Server 1

Common name and a Server 2 Common name.

10 Save your settings and exit Intermec Settings.

Configuring LEAP Security on Your CK3

1Make sure the communications and radio parameters on your

CK3 are configured.

2Make sure Funk is selected as your security choice.

3Start Intermec Settings.

4Choose Communications > 802.11 Radio > Funk Security.

5Select the profile you want to configure.

6For 8021x, choose LEAP and press Enter.

7For Association, choose Open, WPA, WPA2, or Network EAP

and press Enter. Encryption automatically defaults to TKIP if you

choose WPA, AES if you choose WPA2, and WEP if you choose

Open or Network EAP.

8For Prompt for Credentials, choose Enter credentials now.

9Tap User Name, enter your user name, and press Enter.

10 Tap User Password, enter your password, and press Enter.

11 Save your settings and exit Intermec Settings.

Configuring Static WEP Security With Funk Security

1Make sure the communications and radio parameters on your

CK3 are configured.

2Make sure Funk is selected as your security choice.

3Start Intermec Settings.

4Choose Communications > 802.11 Radio > Funk Security.

5Select the profile you want to configure.

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 43

6For Association, choose Open and press Enter.

7For Encryption, choose WEP and press Enter.

8For 8021x, choose None.

9Define a value for the keys you want to use. You can define up to

four keys (Key 1 through Key 4).

Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes

long depending on the capability of the radio. Set a 5- byte value

for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must

be preceded by 0x and contain 5 or 13 hex pairs.

10 For Transmit key, choose the key you want to use for

transmitting data.

11 Save your settings and exit Intermec Settings.

Selecting Microsoft as Your Security Choice

The default security setting is Funk. If you want to use Microsoft

security, you need to select it as your security choice. After you select

Microsoft as your security choice, you will be prompted to save your

settings and reset your CK3 for your change to take effect.

With Microsoft as your security choice, you can configure:

•WPA

•802.1x

•Static WEP

To select Microsoft security as your security choice

1Select Start > Settings > the System tab > Intermec Settings. The

Intermec Settings application appears.

2Select Communications > 802.11 Radio > Security Choice.

3From the Security Choice list, select Microsoft Security and save

your settings. An alert box appears telling you that you must save

your settings and warm boot the CK3 for the new security choice

to take effect.

4Tap Yes. The CK3 resets and starts with Microsoft Security as the

Security Choice.

Chapter 2 — Connecting and Configuring the CK3

44 CK3 Mobile Computer User’s Manual

Configuring WPA Security With Microsoft Security

Use these procedures to set WPA-802.1x and WPA-PSK security on

your CK3 with Microsoft security.

To enable WPA-802.1x with Microsoft security

1Make sure the communications and radio parameters on your

CK3 are configured.

2Start Intermec Settings.

3Choose Communications > 802.11 Radio > Microsoft Security.

4For Infrastructure Mode, choose Infrastructure.

5For Network Authentication, choose WPA. Data Encryption

automatically defaults to TKIP.

6For 802.1x Authentication, choose either TLS or PEAP.

7If you choose TLS:

aSelect Properties and tap the Run App button. The Auth.

Settings dialog box appears.

bTap the Select button.

cSelect your certificate from the list and press Enter. The User

Logon dialog box appears.

dEnter a User Name and Domain and press Enter.

If you choose PEAP:

aSelect Properties and tap the Run App button. The Auth.

Settings box appears.

bSelect Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

cEnter a User Name and Password and select Save Password.

d(Optional) In the Domain field, enter the Active Directory

domain associated with the user account.

ePress Enter.

8Save your settings and exit Intermec Settings.

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 45

To enable WPA-PSK With Microsoft Security

1Make sure the communications and radio parameters on your

CK3 are configured.

2Start Intermec Settings.

3Choose Communications > 802.11 Radio > Microsoft Security.

4For Infrastructure Mode, choose Infrastructure.

5For Network Authentication, choose WPA-PSK. Data

Encryption automatically defaults to TKIP.

6For Pre-Shared Key, enter the pre-shared key or the passphrase.

The pre-shared key must be a value of 32 hex pairs preceded by

0x for a total of 66 characters. The value must match the key value

on the authenticator. The passphrase must be from 8 to 63

characters. After you enter a passphrase, the CK3 internally

converts it to a pre-shared key.

This value must match the passphrase on the authenticator.

7Save your settings and exit Intermec Settings.

Configuring 802.1x Security With Microsoft Security

1Make sure the communications and radio parameters on your

CK3 are configured.

2Start Intermec Settings.

3Choose Communications > 802.11 Radio > Microsoft Security.

4For Infrastructure Mode, choose Infrastructure.

5For Network Authentication, choose Open.

6For Data Encryption, choose WEP.

7For 802.1X Authentication, choose TLS or PEAP.

8If you choose TLS:

aSelect Properties and tap the Run App button. The Auth.

Settings box appears.

bTap the Select button.

cSelect your certificate from the list and press Enter. The User

Logon dialog box appears.

Chapter 2 — Connecting and Configuring the CK3

46 CK3 Mobile Computer User’s Manual

dEnter a User Name and a Domain. and press Enter.

If you choose PEAP:

aSelect Properties and tap the Run App button. The Auth.

Settings box appears.

bSelect Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

cEnter a User Name and Password and select Save Password.

d(Optional) In the Domain field, enter the domain.

ePress Enter.

9For Network Key Setting, choose Automatic.

10 Save your settings and exit Intermec Settings.

Configuring Static WEP Security With Microsoft Security

1Make sure the communications and radio parameters on your

CK3 are configured.

2Start Intermec Settings.

3Choose Communications > 802.11 Radio > Microsoft Security.

4For Network Authentication, choose Open.

5For Data Encryption, choose WEP.

6For Network Key Setting, choose Enter Key and Index.

7For Network Key Value, enter an ASCII key or a hex key that is

either 5 bytes or 13 bytes long depending on the capability of the

radio.

Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit

WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex

pairs.

8For Network Key Index, select the key you want to use for data

transmission.

9Save your settings and exit Intermec Settings.

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 47

Loading a Certificate

If you choose to use transport layer security (TLS) with WPA or 802.1x

security, you need a unique client certificate on the CK3 and a trusted

root certificate authority (CA) certificate. Certificates are pieces of

cryptographic data that guarantee a public key is associated with a

private key. They contain a public key and the entity name that owns

the key. Each certificate is issued by a certificate authority.

To import a certificate

1Tap the iConnect icon ( ) in the lower right corner of the Today

screen. The iConnect pop-up menu appears.

2Select Tools > Wireless Settings. The Profile Wizard appears.

3Tap Edit Selected Profile > the Security tab.

4For 8021x Security, select PEAP, TLS, or TTLS.

Chapter 2 — Connecting and Configuring the CK3

48 CK3 Mobile Computer User’s Manual

5Tap Get Certificates.

6To import a root certificate:

aTap the <<< button next to the Import Root Certificate field

to select the root certificate (DER-encoded .cer file) to import.

bClick Import Root Cert to install the selected certificate.

To import a user certificate:

aTap the <<< button next to the Certificate Path field to select

the user certificate (DER-encoded .cer file without the private

key) to import.

bTap the <<< button next to the Key Path field to select the

private key (.pvk file) which corresponds to the user certificate

you selected.

To import a certificate from an IAS server:

aTap Web Enrollment.

bEnter the User, Password, and Server (IP address) to log into

the server.

cTap OK. A dialog box appears asking if you want to load the

root certificate.

dTap OK. The Enrollment Tool message box appears telling you

that the certificate has been added.

eTap OK to close the message box.

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 49

Disabling Security

If you choose not to use security with your wireless network, you can

disable it on the CK3. Intermec recommends that you always set

security in your network.

To disable security

1Open Intermec Settings.

2Choose Communications > 802.11 Radio > Microsoft Security.

3For Network Authentication, choose Open.

4For Data Encryption, choose Disabled.

5Close Intermec Settings.

Chapter 2 — Connecting and Configuring the CK3

50 CK3 Mobile Computer User’s Manual

3Developing and Installing

Applications

This chapter contains guidelines for developing

applications for the CK3 and contains these sections:

•Developing Applications for the CK3

•Installing Applications on the CK3

•Freeing Up Virtual Memory for Applications

•Launching an Application Automatically

•Upgrading the System Software

Chapter 3 — Developing and Installing Applications

52 CK3 Mobile Computer User’s Manual

Developing Applications for the CK3

The CK3 runs applications programmed in Microsoft Visual Studio

2005. You can also use Microsoft eMbedded Visual C++ 4.0 to

program applications, but some features may not be available. Use

this section to understand the hardware and software you need to

develop applications for the CK3.

Use the Intermec resource kits to develop new applications to run on

the CK3. The Intermec resource kits are a library of C++ and .NET

components grouped by functionality that you can use to create

applications for the computer. The resource kits are part of the

Intermec Developer Library (IDL), and can be downloaded from the

Intermec IDL web site at www.intermec.com/idl.

To use the resource kits, you need these hardware and software

components:

•Pentium desktop, 400 MHz or later

•Windows 2000 (Service Pack 2 or later) or Windows XP (Home,

Professional, or Server)

•For native and managed development, Microsoft Visual Studio

2005

•128 MB RAM (196 MB recommended)

•360 MB hard drive space for minimum installation (720 MB for

complete)

•CD-ROM drive compatible with multimedia desktop specification

•VGA or higher-resolution monitor (Super VGA recommended)

•Microsoft Mouse or compatible pointing device

Chapter 3 — Developing and Installing Applications

CK3 Mobile Computer User’s Manual 53

Installing Applications on the CK3

You can install applications on your CK3 using one of these methods:

•Package your application as a cabinet (.cab) file.

•Send the .exe file (simple applications, only) to the CK3.

•Copy a directory structure that contains the application,

supporting files, DLLs, images, and data files.

Intermec recommends using .cab files to install your applications.

The CK3 uses standard Windows Mobile .cab files and can install

third-party .cab files. You can program your .cab file to install your

application to one of these memory locations on your CK3:

•Object Store or Flash File Store. The Object Store is a

DiskOnChip® flash that looks like a disk. The Flash File Store is

an area of storage which is embedded in a section of the system

flash memory. This storage is not erased during a reset, although

it may be erased during the reflashing process. In addition to

storing applications and data files, you can also store persistent

registry information to the Flash File Store region.

•Optional microSD card. If you are using a microSD card, this

should be the primary location to place application installation

files. The microSD card creates the Storage Card folder (SDMMC)

on the CK3. For help using a microSD card, see “Using a

microSD Card” on page 21.

•Non-volatile Flash File Store. Use the small non-volatile Flash File

Store region to hold .cab files that rebuild the system at clean boot

or install applications from a .cab file into the Flash File Store so

that they are “ready-to-run” when you perform a clean boot. The

flash in the system has a limited number of write cycles, so do not

use the Flash File Store for excessive writing.

Files copied to any of these locations are safe when you cold boot the

CK3 as long as the AutoRun system is installed in the appropriate

location. For more information about AutoRun, see the Intermec

Developer’s Library (IDL) Resource Kit Developer’s Guide available

from www.intermec.com/idl.

When you copy a .cab file to the \CabFiles folder, the folder

automatically extracts that .cab file on every cold boot.

Chapter 3 — Developing and Installing Applications

54 CK3 Mobile Computer User’s Manual

You can use these methods to install files and applications on your

CK3:

•SmartSystems Foundation

•ActiveSync

•microSD card

•FTP server

•Wavelink Avalanche

The following sections explain how to use each process to install your

application on the CK3.

Installing Applications Using SmartSystems Foundation

Your CK3 is SmartSystems-enabled, which lets you use the

SmartSystems console to install Intermec applications on your

CK3. The console is part of SmartSystems Foundation. For more

information, go to the Intermec web site at www.intermec.com/

SmartSystems.

To install an application using the SmartSystems console

1Download the application to your PC.

2Double-click the application. The application appears in the

SmartSystems console in the Software Vault.

3Drag the application to each CK3 in your network or to a group of

CK3s in a folder.

Installing Applications Using Microsoft ActiveSync

You can send applications from your PC to your CK3 using Microsoft

ActiveSync.

To install an application using Microsoft ActiveSync

1On your PC, copy the .cab file you want to download to your CK3.

Chapter 3 — Developing and Installing Applications

CK3 Mobile Computer User’s Manual 55

2Create an ActiveSync connection between your PC and CK3. For

help, see “Connecting to a PC” on page 26.

3Click Explore. The Mobile Device window opens.

4Double-click My Windows Mobile-Based Device.

5Navigate to the folder you want to copy the .cab file to, and paste

the .cab file in the folder.

6Clean boot the CK3. For help, see “Clean Booting the CK3” on

page 74.

7On your CK3, tap Start > Programs > File Explorer and navigate

to the location of the .cab file.

8Tap the .cab file to install it.

Installing Applications Using a microSD Card

Using a microSD card is the best method for installing applications.

To install applications using the storage card

1Suspend the CK3 and remove the microSD card.

2Insert the microSD card into a microSD adapter card and then

place it in the storage card reader connected to your PC.

3Copy your application file to the microSD card.

4Remove the microSD card from the adapter card and insert it into

the CK3.

Chapter 3 — Developing and Installing Applications

56 CK3 Mobile Computer User’s Manual

5On your CK3, navigate to the storage card folder and run your

application.

Installing Applications Using the FTP Server

The CK3 has a built-in FTP Server that connects to a network through

Ethernet, 802.11 b/g, or Bluetooth communications. You can use the

server to transfer your application file to the computer. Another

benefit of using the FTP server is that you can create FTP scripts to

automate the process of copying your files to the computer. This

option is useful when you need to send files to a large number of

computers.

The easiest way to manage the FTP server is to enable the FTP menu

within iConnect.

To enable the FTP menu

•Create this DWORD registry key and set it to a value of 1:

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenu

The iFTP menu is available the next time your start iConnect.

To manage the state of the FTP server

•Modify these existing registry keys:

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStart

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat

Where 1 = enable and 0 = disable.

Installing Applications Using Wavelink Avalanche

You can use the Wavelink Avalanche device management system to

install applications on all of your wireless CK3 computers. To use

Wavelink Avalanche, you need to install the Avalanche Enabler on

your CK3.

To install the Avalanche Enabler on your CK3

1Tap Start > File Explorer > Windows > InstallSelect. The

InstallSelect utility starts.

2Make sure that Avalanche Enabler is selected.

3Tap Apply. You CK3 clean boots and Avalanche Enabler is

installed.

Chapter 3 — Developing and Installing Applications

CK3 Mobile Computer User’s Manual 57

Each time the Avalanche Enabler is activated (typically on a reset), the

CK3 attempts to connect to the Avalanche Agent. When the CK3

connects to the agent, the agent determines whether an update is

available and immediately starts the software upgrade, file transfer, or

configuration update.

To remotely manage the CK3 with Avalanche

1Install software packages and updates for the CK3 using the

Avalanche Administrative console.

2Schedule the CK3 updates or manually initiate an update using

the Avalanche Administrative console.

For more information on using Wavelink Avalanche, contact your

local Intermec representative or visit the Wavelink web site at

www.wavelink.com.

Freeing Up Virtual Memory for Applications

You can use the InstallSelect application to free up virtual memory

and create more space to load and run custom applications.

When you free up virtual memory, you reduce the amount of virtual

memory used by portions of the SmartSystems Platform Bundle

(SSPB) by removing value-added software features. Be sure to back up

any related files that you want before you use the InstallSelect

application. For more information on SSPB, see “Upgrading the

System Software” on page 61.

Note: If you manually activate the Avalanche Enabler on the CK3, you

may be prompted for a password when you exit the Avalanche

Enabler. The default password is leave.

Note: InstallSelect is designed for use only by administrators,

developers, integrators, or Intermec service representatives. Do not

run InstallSelect while using any other applications.

Removing software features may result in loss of computer

functionality or the ability to manage device settings. Contact

your Intermec service representative for information about each

software feature before making changes.

Chapter 3 — Developing and Installing Applications

58 CK3 Mobile Computer User’s Manual

To free up virtual memory

1Go to Start > Programs > File Explorer.

2Tap the arrow next to My Documents and select My Device.

3Tap the Windows folder and scroll down to find InstallSelect.

4Tap InstallSelect. The Install Select application starts and

displays a Caution message box.

5Tap OK to close the box.

6Clear the check box of any components you do not want installed

after a clean boot. For a description of each component, see the

next table.

By default, components already installed on the computer are

automatically checked to be installed again after you perform a

clean boot.

7Tap Apply to initiate the clean boot and install only the files that

are selected.

Chapter 3 — Developing and Installing Applications

CK3 Mobile Computer User’s Manual 59

8Tap Yes to continue with the clean boot. The computer performs a

clean boot and restarts with all of the checked components

installed.

Depending on the options you selected for your CK3, you may see

other components available from the InstallSelect application.

Launching an Application Automatically

There are two ways to automatically launch your application when

you perform a reset on the computer:

•Make sure your .cab file places a shortcut to your application in

the \Windows\StartUp folder.

•Configure AutoRun.exe to launch your application.

AutoRun.exe automates operations on your CK3. You can configure

AutoRun.exe through the AutoRun data file (AutoRun.dat). For

compatibility with other Intermec computers, you can place a copy of

AutoRun.exe in the same folder as your AutoRun.dat file.

InstallSelect Software Components

Component Name Description

Data Collection &

Intermec Settings

Data collection and Intermec Settings. Also includes

on-unit SDK libraries.

If you disable this .cab file, you cannot scan or collect

data on the device and you cannot use Intermec

Settings.

Funk Wireless

Security

Intermec security supplicant that provides a wireless

security solution with several features that are not

supported by Microsoft.

Printer Support Provides Intermec printer driver support.

Intermec DHCP

Client

Provides the Intermec DHCP client application.

Bluetooth Provides the Intermec Bluetooth application support.

Avalanche Enabler Enables the client to the Wavelink Device Management

solution.

Chapter 3 — Developing and Installing Applications

60 CK3 Mobile Computer User’s Manual

To create and install the AutoRun.dat file on your computer

1Create a folder called System on your CK3.

2On your PC, open the Notepad application.

3Write commands for AutoRun.dat using the supported AutoRun

script commands. For help, see the next table.

4Save the Notepad file as AutoRun.dat.

5Copy the AutoRun.dat file to the System folder on your CK3.

During every boot, the system scans for AutoRun.dat in the

System folder.

AutoRun supports the following script commands in AutoRun.dat.

AutoRun handles quoted file names for the first parameter, which

allows you to specify path names or file names that contain white

spaces. AutoRun only supports one set of quotes per command.

AutoRun Script Commands

Command Description

EXEC Launches a specified program and waits for it to finish (up to 10

minutes).

CALL Processes a specified file of commands and returns.

CHAIN Processes a specified file of commands and does not return.

RUN Loads and runs a specified program.

LOAD Loads and runs a specified program.

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 91

Power Adapter (AA23)

Use the power adapter to provide power to your CK3 from an external

power supply.

Scan Handle

The scan handle provides you with an alternate way to hold the CK3

and scan bar code labels using a convenient scanning trigger.

Vehicle Holder

Use the vehicle holder to store your CK3 when you are not using it.

Holster

The holster provides you with a convenient way to carry your CK3

when you are not using it.

IP30 and SR61 Battery Pack Adapter

The IP30 and SR61 battery pack adapter lets you charge an AB3

battery using the CK3 quad charger (AC20) or CK3 single dock

(AD20).

CK3 With IP30 Vehicle Holder

If you attached an IP30 to your CK3, you can use the vehicle holder to

store your CK3 when you are not using it.

Appendix A — Specifications

92 CK3 Mobile Computer User’s Manual

Understanding ISpyWiFi

Use the following table to understand the ISpyWiFi tabs.

Understanding the ISpyWiFi Tabs

Tab Description

ISpy This tab displays general information about your WiFi connection.

802.11d Country The 802.11d country code.

MAC The client radio MAC address.

IP (DHCP) The IP address of the client radio, if using DHCP.

IP (static) The IP address of the client radio, if using a static IP address.

Status Shows whether the radio is associated with the access point.

Channel The channel on which the radio is communicating with the

access point.

ESSID The text SSID for your network.

BSSID The MAC address of the access point that the client radio is

communicating with.

Association Shows the type of association: Open, WPA, WPAPSK, WPA2,

or Network EAP.

Encrypt Shows potential encryption for the association.

Power CAM (Constantly Awake Mode) or FAST PSP (Power Save

Poll)

Antenna Diversity (multiple antennas, Primary (one antenna).

TX Power Transmit power level in milliwatts (mW).

RSSI The Received Signal Strength Indicator. The closer to zero,

the better for this indicator.

Link The data rate at which the radios are communicating.

Scan Use this tab to scan your network and get information about access points your

CK3 can communicate with.

Supp Use the Supplicant tab to view information about security and authentication

settings on your CK3.

Configure

Profile

Launches the Profile Wizard and configures 802.11 options.

Reconnect Disassociates then reassociates and reauthenticates the radio.

Clear Events Removes information from the Supplicant Event box.

Ping Use this tab to contact and retrieve information from any host in your network.

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 93

Host The IP address of the host computer or device to receive the

ping request.

Repetitions Number of pings to be sent to the host.

Timing

Statistics

Provides statistics regarding transmission count, timeouts

and round trip times for the pings sent to the host.

Count Number of pings currently sent.

Min The minimum round trip time for a ping.

Max The maximum round trip time for a ping.

Avg The average round trip time for a ping.

Timeouts The number of failed pings.

BSSID The MAC address of the access point communicating with

the client radio.

Channel The channel used to communicate with the access point.

Link The data rate of the radio communication.

RSSI The Received Signal Strength Indicator expressed in dBm.

The closer to zero, the better for this indicator.

List/Graph Control to change the display from listing to graphing ping

results.

RSSI Use this tab to view the history of the AP associations and RSSI

RSSI The instantaneous Received Signal Strength Indicator

expressed in dBm.

SNR The instantaneous signal to noise radio for the current

association expressed in dBm.

Noise The instantaneous noise power being received expressed in

dBm.

SSID The text SSID for your network.

BSSID The MAC address of the access point communicating with

the client radio.

Rate Data rate of the radio communication.

CH The channel used to communicate with the access point.

MARK A keypress of bar code scan input used to mark the recorded

RSSI file as set up under the CONF page.

Understanding the ISpyWiFi Tabs (continued)

Tab Description

Appendix A — Specifications

94 CK3 Mobile Computer User’s Manual

Graph The graph show a running history of RSSI values captured by

ISpyWiFi. The vertical axis is displayed in dBm and can be

scaled or shifted by tapping the min or max value. The

horizontal axis displays simple time in milliseconds, with 0

being current and minus values being in the past. The color

change of the vertical bar indicates a change in access point

associations. Tapping the graph allows for additional

configuration details to be modified.

Conf Use this page to configure the capture options for the RSSI page

WiFi NIC Indicates the driver currently being used for RSSI capture.

RSSI History Controls how and where the RSSI capture will be stored.

Log to File Starts logging of RSSI capture to file.

Log File File name and location to be used for logging the captured

RSSI data.

Sample Period The time in milliseconds between RSSI captures samples

taken by the radio. Setting this time below 1000 milliseconds

(1 second) will burden the radio and impact regular data

communications.

Display Sample Number of samples to be displayed on the RSSI page graph.

Understanding the ISpyWiFi Tabs (continued)

Tab Description

BDefault Settings

Appendix B — Default Settings

96 CK3 Mobile Computer User’s Manual

Default Configuration

The following tables list the default values of the configuration

commands supported on the CK3. If you restore the CK3 to factory

default settings, the CK3 uses these values.

The commands are grouped by function and reflect the organization

of Intermec Settings. For detailed information on most of the

commands, see the Intermec Settings Command Reference Manual

(P/N 937-016-xxx), available from the Intermec web site at

www.intermec.com.

Data Collection

Data Collection Settings

Data Collection Setting Default Value

Enable Scanner Port Enable

Enable Scanner Auto-Detect Enable

Scanner Port Baud Rate 38400

Symbology Settings

Symbology Default Value

AustraliaPost Disable

Aztec Disable

BPO Disable

CanadaPost Disable

ChinaPost Disable

Codabar Disable

Codablock A Disable

Codablock F Disable

Code 11 Disable

Code 39 Enable

Code 93 Disable

Code 128/GS1-128 Enable

DataMatrix Enable

Appendix B — Default Settings

CK3 Mobile Computer User’s Manual 97

DutchPost Disable

EAN/UPC Enable UPC A, UPC E,

EAN 8, EAN 13

EAN.UCC Composite Disable

GS1 DataBar Expanded Disable

GS1 DataBar Limited Disable

GS1 DataBar Omnidirectional Disable

Interleaved 2 of 5 Disable

JapanPost Disable

Matrix 2 of 5 Disable

Maxicode Disable

Micro PDF417 Disable

MSI Disable

PDF417 Enable

Planet Disable

Plessey Disable

Postnet Disable

QR Code Disable

Standard 2 of 5 Disable

Telepen Disable

TLC 39 Disable

Symbology Option Settings

Symbology Option Default Value

Preamble None (disabled)

Postamble None (disabled)

Global Symbology ID Disable

Scanner Settings

Scanner Setting Default Value

Hardware trigger Enable

Symbology Settings (continued)

Symbology Default Value

Appendix B — Default Settings

98 CK3 Mobile Computer User’s Manual

RFID

Turn Off After Good Read Enable/One-shot

Trigger mode (area imagers only) Level

Imager Settings

Imager Setting Default Value

Predefined Modes 1D and 2D Standard

Sticky Aimer LED duration 0 (disabled)

Signature Image Capture Disable

Decode Security Settings

Decode Security Setting Default Value

Consecutive Data Validation 0

Identical Consecutive Timeout 300 ms

Different Consecutive Timeout 0

Center Decoding Disable

Center Decoding Tolerance Disable

Virtual Wedge Settings

Virtual Wedge Setting Default Value

Virtual Wedge Enable

Grid Null

RFID Settings

RFID Setting Default Value

Enable RFID Service Enable

Scanner Settings (continued)

Scanner Setting Default Value

Appendix B — Default Settings

CK3 Mobile Computer User’s Manual 99

Application Connection Settings

Application Connection Setting Default Value

Allow External BRI Connections Enable

BRI TCP Port 2189

Enable Logging Disable

Reader 1 Settings

Reader 1 Setting Default Value

Enable Reader Disable

Reader Model IP30

RFID Module Settings

RFID Module Setting Default Value

Tag Type EPC Class 1 Gen2

Dense Reader Mode Disable

LBT Channel 5

LBT Scan Enable Enable

Field Separator Space ()

ID Report Enable

No Tag Report Disable

Report Timeout 0 ms

Timeout Mode Disable

ID Timeout 100 ms

Antenna Timeout 10 ms

ID Tries 3

Antenna Tries 3

Read Tries 3

Write Tries 3

Initialization Tries 1

Lock Tries 3

Select Tries 1

Unselect Tries 1

Appendix B — Default Settings

100 CK3 Mobile Computer User’s Manual

Communications

Initial Q 4

Field Strength dB 30

Session 2

Enable Antenna Port 1 Enable

Enable Antenna Port 2 Disable

Enable Antenna Port 3 Disable

Enable Antenna Port 4 Disable

Bluetooth Power Off 300 s

Communications Settings

Communications Setting Default Value

Device Name IntermecCK3

Bluetooth Settings

Bluetooth Setting Default Value

Bluetooth Power Off

Bluetooth Discoverable Disable

Bluetooth Connectable Disable

802.11 Radio Settings

802.11 Radio Setting Default Value

Security Choice Funk Security

Allow Security Changes Enable

Radio Measurement 0

Radio Enabled Enable

RFID Module Settings (continued)

RFID Module Setting Default Value

Appendix B — Default Settings

CK3 Mobile Computer User’s Manual 101

Funk Security Settings

Funk Security Setting Default Value

Active Profile 1

Profile Label Profile_1

Network Type Infrastructure

Channel 3

SSID INTERMEC

Power Mode Enabled (Fast PSP)

8021x None

Association Open

Encryption None

Pre-Shared Key Null

Transmit Key Key1

Prompt for Credentials Enable

User Name anonymous

User Password anonymous

Inner Authentication-TTLS MS-Chapv2

Anonymous name anonymous

Inner EAP EAP/MDS

Inner Authentication-PEAP EAP/MS-Chapv2

Subject Name Null

Validate Server Certificate No

Server 1 Common Name Null

Server 2 Common Name Null

Mixed Cell Off

CCKM Off

Automatic PAC Provisioning Off

Provisioning PAC Prompt Off

Reprovisioning PAC Prompt Off

PACManager Null

Logging Off

Radio Measurement 0

Radio Enabled Enable

Appendix B — Default Settings

102 CK3 Mobile Computer User’s Manual

Ethernet Adapter Settings

IP Settings Default Value

DHCP Enable

DHCP Client Identifier Null

Primary DNS 0.0.0.0

Secondary DNS 0.0.0.0

Primary WINS 0.0.0.0

Secondary WINS 0.0.0.0

Certificates Settings

Certificates Setting Default Value

Import Root Certificates False

Import User Certificates False

Import Pac Files False

Ethernet Adapter IP Settings

Ethernet Adapter IP Setting Default Value

DHCP Enable

DHCP Client Identifier Null

Primary DNS Null

Secondary DNS Null

Primary WINS Null

Secondary WINS Null

PSK Settings

PSK Setting Default Value

Remote Connection

Host IP

Host Port

0.0.0.0

5555

Appendix B — Default Settings

CK3 Mobile Computer User’s Manual 103

Device Settings

Serial Port

Baud

Parity

Data Bits

Stop Bits

Flow Control

Protocol

EOM1

EOM2

SOM

Reader Command

LRC

Handshake

115200

Even

7 Data Bits

1 Stop Bit

No Flow Control

Configurable

\x03

\xFFFFFFFF

\x02

Enable w/o TMF

Disable

Device Settings

Device Setting Default Value

Date Null

Time Null

Adjust for Daylight Time Disable

Good Read Beep One Beep

Good Read Light On

Beeper Volume Medium

Display Settings

Display Setting Default Value

Backlight on Battery Power

Backlight Turns Off After

Backlight On Tap

30 s

Enable

Backlight on External Power

Backlight Turns Off After

Backlight On Tap

1 min

Enable

Backlight Level High

Screen Rotation 0 degrees

PSK Settings (continued)

PSK Setting Default Value

Appendix B — Default Settings

104 CK3 Mobile Computer User’s Manual

Device Monitor

Core Messaging Service

Keypad Settings

Keypad Setting Default Value

Scan Button Remapping for Handle Trigger BRI

Scan Button Remapping for Middle Scan Button Scanner

Power Management Settings

Power Management Setting Default Value

Battery Power

Device Turns Off After

Screen Turns Off After

2 min

1 min

External Power

Device Turns Off After

Screen Turns Off After

Disable

Device Monitor Settings

Device Monitor Setting Default Value

Poll Period 1 min

Threshold Values

Backup Battery Charge Remaining

Main Battery Charge Remaining

Storage Load

Memory Load

Core Messaging Service Settings

Core Messaging Service Setting Default Value

Associated Server IP Null

Server Name INTERMEC

Keep Alive Ping Interval 30 s

105

CKeypads and Keystrokes

Appendix C — Keypads and Keystrokes

106 CK3 Mobile Computer User’s Manual

Standard Characters

Use the following tables to learn how to enter standard and hidden

characters and functions with the keypad.

Alphanumeric Characters

Character Alphanumeric Keypad Numeric Keypad

Esc

FldExit

F10

F11

F12

Esc

Appendix C — Keypads and Keystrokes

CK3 Mobile Computer User’s Manual 107

Alphanumeric Characters (continued)

Character Alphanumeric Keypad Numeric Keypad

FldExit

F10

F11

F12

Appendix C — Keypads and Keystrokes

108 CK3 Mobile Computer User’s Manual

Function Keys

Function Alphanumeric Keypad Numeric Keypad

F10

F11

F12

F13

F14

F15

F16

F17

F18

F19

F20

F21

F22

F23

F24

Alphanumeric Characters (continued)

Character Alphanumeric Keypad Numeric Keypad

F7F7

F9F9

F10

F11

F12F12

F10

F11

F12

Appendix C — Keypads and Keystrokes

CK3 Mobile Computer User’s Manual 109

Special Functions

Function Alphanumeric Keypad Numeric Keypad

Forward Tab

Back Tab

Space

Backspace

Shift

Caps Lock

Field Exit

Up Arrow

Down Arrow

Left Arrow

Right Arrow

Hidden Characters and Functions

Character or Function Alphanumeric Keypad Numeric Keypad

(

)

OEM Down

CR Select

Select

Zoom

FldExit

Appendix C — Keypads and Keystrokes

110 CK3 Mobile Computer User’s Manual

111

IIndex

Index

112 CK3 Mobile Computer User’s Manual

Numerics

802.11b/g radio

communications,

configuring 29

connection information,

viewing 35

802.11d standard, described 2

802.1x security

configuring with Funk 41

configuring with Microsoft 45

AA20 audio adapter, described 90

AA21 RS-232 adapter, described 90

AA23 power adapter, described 91

AB17 and AB18 battery,

described 90

AB3 battery, charging with the IP30

and SR61 battery pack

adapter 91

AC20 quad charger

charging times 4

described 90

accessories, described 90

ActiveSync

connecting to a PC 26

installing applications 54

AD20 single dock

charging times 4

described 90

AD21 ethernet multidock

charging times 4

described 90

AD22 charge-only multidock

charging times 4

described 90

adjusting the speaker volume 10

AE33 vehicle battery adapter,

described 90

aligning the touch screen 13

alphanumeric keypad. See keypad.

applications

developing 52

installing

ActiveSync, using 54

Flash File Store 53

microSD card, using 53

non-volatile Flash File

Store 53

Object Store 53

using cab files 53

using FTP server 56

using microSD card 55

using SmartSystems

Foundation 54

using Wavelink Avalanche 56

launching automatically 59

area imager

reading distances 82,84

scanning bar codes 18–20

association label, connecting to a

Bluetooth scanner 31

audio adapter, AA20, described 90

audio device, Bluetooth,

connecting to 33

audio recordings, creating using

the PTT key 11

AutoRun

script commands 60

using to launch other

processes 60

AV10 vehicle dock

charging times 4

described 90

Avalanche Enabler, installing 56

Avalanche. See Wavelink Avalanche.

backlight settings, configuring 9

backup power, battery 3

bar code symbologies

default settings 96

enabled by default 16

supported 79

battery

AB17 and AB18, described 90

backup power 3

battery icons, described 6

charging times 4

checking the status 6

described 3

installing 5

maximizing battery life 5

Index

CK3 Mobile Computer User’s Manual 113

battery (continued)

removing 5

status LED 6

battery pack adapter, IP30 and

SR61, described 91

Bluetooth

audio device, connecting to 33

printer, connecting to 32

scanner

connecting to 31

passcode, default 31

Bluetooth Audio applet, described

Bluetooth radio

communications,

configuring 29

turning on 30

booting

clean 74

cold 73

troubleshooting 71

warm 73

cab files, using to install

applications 53

calibrating screen 13

calling product support 66

capitalizing characters 9

caps lock, enabling and disabling 9

center-decoding, scanning bar

codes 20

certificates

IAS server, importing from 48

loading 47

root, importing 48

characters

capitalizing 9

entering with

keystrokes 106–109

charging the battery 4

cigarette lighter adapter. See vehicle

battery adapter.

CK3 features 2

clean booting

described 74

troubleshooting 71

cold booting, described 73

color-coded keys, using 8

communications

802.11b/g, configuring 29

Bluetooth, configuring 29

Ethernet, configuring 33

serial, using 34

USB using 34

configuration

default settings 96–104

number, finding 66

configuring

backlight settings 9

network communications 28

parameters 27

remotely with SmartSystems

Foundation 28

settings 27

connecting to a PC 26

contacting Intermec by phone viii

default

bar code symbologies 16

configuration 96–104

developing applications 52

EA20X

performance, improving 19

reading distances 82

scanning bar codes 18

environmental specifications 78

errors, finding and solving 67–72

Ethernet communications,

configuring 33

EV12

reading distances 80

scanning bar codes 17

EX25

performance, improving 19

reading distances 84

extended range area imager

performance, improving 19

reading distances 82

scanning bar codes 18

Index

114 CK3 Mobile Computer User’s Manual

features of the CK3 2

Flash File Store, installing

applications to 53

FTP server

managing 56

using to install applications 56

Funk security

choosing 38

configuring

802.1x 41

LEAP 42

WEP 42

WPA 40

WPA2 40

WPA2-802.1x 39

WPA-802.1x 39

described 38

selecting a profile 39

green key, using 8

handle, scan, described 91

hardware for developing

applications 52

hidden characters, typing 109

holder, vehicle

described 91

for CK3 with IP30, described 91

holster, described 91

IAS server, certificate, importing 48

iConnect

FTP server, enabling 56

icon, illustrated 13

wireless connection, checking

status 34

icons

battery, described 6

screen, described 13

IDL (Intermec Developer Library),

developing applications 52

imager, area

center-decoding 20

extended range reading

distances 82

near-far range reading

distances 84

performance, improving 19

predefined modes 20

imager, linear

reading distances 80

scanning bar codes 17

installing the battery 5

InstallSelect

software components,

described 59

using to free up memory 57

Intermec

contact information ii

product support

calling 66

Knowledge Central web

site viii

support contact information viii

Intermec Settings

configuring CK3 27

navigating 28

IP30 and CK3 vehicle holder,

described 91

IP30 and SR61

battery pack adapter, described

ISpyWiFi

shortcut, creating 36

tabs, described 92

viewing radio connection

information 35

IVA, described 61

keypad

capitalizing characters 9

color-coded keys, using 8

hidden characters, typing 109

illustrated 7

keystrokes for entering

characters 106–109

options 79

troubleshooting 68

using the color-coded keys 8

Index

CK3 Mobile Computer User’s Manual 115

launching applications

automatically 59

LEAP security, configuring with

Funk 42

LEDs, status

described 15

illustrated 14

linear imager

reading distances 80

scanning bar codes 17

loading certificates 47

locked computer,

troubleshooting 69

manuals, downloading from web ix

maximizing battery life 5

memory

freeing up virtual for

applications 57

microSD card 53

non-volatile Flash File Store 53

Object Store or Flash File

Store 53

microSD card

installing 21

troubleshooting 68

upgrading CK3 62

using to install applications 55

Microsoft security

choosing 43

configuring 43–46

802.1x 45

WEP 46

WPA 44

WPA-802.1x 44

WPA-PSK 45

described 38

modifier keys, using 8

multidock

charge-only, AD22, described 90

ethernet, AD21, described 90

near-far range area imager

reading distances 84

scanning bar codes 19

network

communications, configuring

connection icon

illustrated 13

troubleshooting 70

non-volatile Flash File Store,

installing applications 53

numeric keypad. See keypad.

Object Store, installing

applications to 53

omnidirectional scanning 18

operating system

upgrading 61

version, finding 67

orange key, using 8

parameters, configuring 27

partnership, ActiveSync,

establishing 26

passcode, Bluetooth scanner

default 31

patents, list of x

PC, connecting to with ActiveSync

PEAP

choosing with 802.1x Funk

security 41

choosing with 802.1x Microsoft

security 46

choosing with WPA Funk

security 40

choosing with WPA Microsoft

security 44

persistent storage manager,

upgrading 61

physical specifications 78

power adapter, AA23, described 91

power button

described 9

troubleshooting 68

printer, Bluetooth, connecting

to 32

Index

116 CK3 Mobile Computer User’s Manual

problems, troubleshooting 67–72

product support

calling 66

Knowledge Central web site viii

profile, Funk security, selecting 39

PTT (Push To Talk),

described 10

quad charger, AC20, described 90

radio

802.11b/g

communications,

configuring 29

connection information,

viewing 35

Bluetooth

communications,

configuring 29

turning on 30

reading distances

EA20X 82

EV12 80

EX25 84

recording audio, using the

PTT key 11

removing the battery 5

resetting the CK3 73

root certificate, importing 48

RS-232 adapter, AA21, described 90

safety icons vii

scan handle, described 91

scanner window, cleaning 76

scanners

Bluetooth

connecting to 31

passcode, default 31

supported 16

scanning

center decoding 20

omnidirectionally 18

troubleshooting 71,72

screen

aligning 13

cleaning 76

icons, described 13

specifications 78

touch, described 12

troubleshooting 69

SD card. See microSD card.

SDMMC Disk folder

creating with microSD card 53

troubleshooting 68

security

choosing between Microsoft and

Funk 38

configuring 37–46

Funk 39–43

Microsoft 43–46

disabling 49

Funk, selecting a profile 39

loading certificates 47

serial communications, using 34

settings

configuring

remotely with SmartSystems

Foundation 28

with Intermec Settings 27

default 96–104

single dock, AD20, described 90

SmartSystems Foundation

configuring CK3 remotely 28

Platform Bundle

finding version 67

upgrading with microSD

card 62

upgrading the CK3 63

using to install applications 54

snap-on adapter

AA20 audio adapter,

described 90

AA21 RS-232 adapter,

described 90

AA23 power adapter,

described 91

software

for developing applications 52

version, finding 67

speaker, adjusting the volume 10

Index

CK3 Mobile Computer User’s Manual 117

specifications, physical and

environmental 78

status LEDs

battery, described 6

described 15

illustrated 14

storage card folder, microSD

card 53

storage, increasing with microSD

card 21

support, contacting Intermec viii

suspend mode, described 9

symbologies. See bar code

symbologies.

technical support viii

TLS

choosing with 802.1x Microsoft

security 45

choosing with WPA Funk

security 40,42

choosing with WPA Microsoft

security 44

touch screen. See screen.

troubleshooting problems 67–72

TTLS

choosing with 802.1x Funk

security 41

choosing with WPA Funk

security 40

uninstalling the battery 5

upgrade files, downloading 61

upgrading

operating system 61

persistant storage manager 61

using microSD card 62

using SmartSystems console 63

USB communications, using 34

vehicle battery adapter, AE33,

described 90

vehicle dock, AV10, described 90

vehicle holder

described 91

for CK3 with IP30, described 91

virtual memory, freeing up 57

volume

adjusting 10

icon, illustrated 13

warm booting, described 73

warranty information vii

Wavelink Avalanche

Avalanche Enabler

installing 56

password 57

using to install applications 56

WEP security

configuring, Funk 42

configuring, Microsoft 46

WiFi communications

configuring 29

supported 2

will not boot from microSD

card 68

window, scanner, cleaning 76

wireless

audio device, connecting to 33

connection, check status with

iConnect 34

printer, connecting to 32

scanner, connecting to 31

security, configuring 37

Wireless Scanning Wizard,

connecting to a scanner 31

WPA security

configuring Funk 40

configuring with Microsoft 44

WPA2 security, configuring with

Funk 40

WPA2-802.1x security, configuring

with Funk 39

WPA-802.1x security

configuring with Funk 39

configuring with Microsoft 44

WPA-PSK security, configuring

with Microsoft 45

Index

118 CK3 Mobile Computer User’s Manual

Worldwide Headquarters

6001 36th Avenue West

Everett, Washington 98203

U.S.A.

tel 425.348.2600

fax 425.355.9551

ww.intermec.com

CK3 Mobile Computer User’s Manual

*935-016-001*

P/N 935-016-001

Intermec Technologies CK3DHIB CK3 Series Handheld Computer User Manual 935 016 001

Intermec Technologies Corporation CK3 Series Handheld Computer 935 016 001

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