Intermec Technologies CK3DHIB CK3 Series Handheld Computer User Manual 935 016 001

Intermec Technologies Corporation CK3 Series Handheld Computer 935 016 001

Final User Manual

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CK3
User’s
Manual
Mobile Computer
CK3a, CK3n
CK3
User’s
Manual
Mobile Computer
CK3a, CK3n
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2008 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following
copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright © 1998-2001 Dr John Maddock
Permission to use, copy, modify, distribute and sell this software and its documentation for any
purpose is hereby granted without fee, provided that the above copyright notice appear in all
copies and that both that copyright notice and this permission notice appear in supporting
documentation. Dr John Maddock makes no representations about the suitability of this software
for any purpose. It is provided “as is” without express or implied warranty.
iTalkie is a trademark of TABLETmedia, Inc.
ii
CK3 Mobile Computer User’s Manual
Contents
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1 Using the Computer
..................................................... 1
Introducing the CK3 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Removing and Installing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Adjusting the Volume of the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the Push To Talk (PTT) Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Recording Audio on Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using Your CK3 as a Two-Way Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Aligning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CK3 Mobile Computer User’s Manual
iii
Contents
Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Scanning With the Linear Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Scanning With an Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Scanning With the Extended Range Area Imager. . . . . . . . . . . . . . . . . . . . 18
Scanning With the Near-Far Range Area Imager . . . . . . . . . . . . . . . . . . . . 19
Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2 Connecting and Configuring the CK3
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring the CK3 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuring the CK3 With Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuring the CK3 Remotely With SmartSystems Foundation. . . . . . . . . . . . . 28
Configuring the CK3 for Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configuring 802.11b/g Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuring Bluetooth Communications for Wireless Printing . . . . . . 32
Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Checking the Status of Your Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Viewing Detailed 802.11b/g Radio Connection Information . . . . . . . . . . . . . . . . . 35
Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Choosing Between Funk and Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . . 43
Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3 Developing and Installing Applications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Developing Applications for the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Installing Applications on the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Installing Applications Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . . 54
Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 54
Installing Applications Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
iv
CK3 Mobile Computer User’s Manual
Contents
Installing Applications Using Wavelink Avalanche . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Launching an Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Upgrading the CK3 Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Upgrading the CK3 Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . . 63
4 Troubleshooting and Maintaining the CK3
. . . . . . . . . . . . . . . . . . . . . . . . . 65
Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Troubleshooting Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Resetting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Warm Booting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Cold Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Clean Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Cleaning the Scanner Window and Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
A Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Understanding ISpyWiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
B Default Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
C Keypads and Keystrokes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
I Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
CK3 Mobile Computer User’s Manual
Contents
vi
CK3 Mobile Computer User’s Manual
Before You Begin
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the
equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition or
set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
CK3 Mobile Computer User’s Manual
vii
Before You Begin
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF). To order printed versions of the Intermec
manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Service Location Support
For the most current listing of service locations, click Support
>Returns and Repairs > Repair Locations.
For technical support in South Korea, use the after service locations
listed below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: +82-31-436-1191
E-mail: mjyun@awoo.co.kr
viii
CK3 Mobile Computer User’s Manual
Before You Begin
IN Information System PTD LTD
6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr
Who Should Read This Manual
This manual is for the person who is responsible for installing,
configuring, and maintaining the CK3 Mobile Computer.
This manual provides you with information about the features of the
CK3, including how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the CK3, you should be familiar with your
network and general networking terms, such as IP address.
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.
To download documents
1 Visit the Intermec web site at www.intermec.com.
2 Click Support > Manuals.
3 In the Select a Product field, choose the product whose
documentation you want to download.
To order printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.
CK3 Mobile Computer User’s Manual
ix
Before You Begin
Patent Information
Product is covered by one or more of the following patents:
4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024;
5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356;
5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488;
5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136;
5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770;
5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947;
5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367;
5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419;
5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007;
5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027;
5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290;
5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309;
5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807;
5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749;
5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267;
5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338;
5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452;
5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768;
5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960;
6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340;
6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414;
6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542;
6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008;
6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076;
6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152;
6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523;
6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137;
7121467.
Docking station or device: 5052943; 5195183; 5317691; 5331580;
5544010; 5644471.
There may be other U.S. and foreign patents pending.
CK3 Mobile Computer User’s Manual
1
Using the Computer
This chapter introduces the CK3 Mobile Computer with
Windows® Mobile® 6.1 and contains these topics:
•
Introducing the CK3 Mobile Computer
•
Using the Battery
•
Using the Keypad
•
Understanding the Audio Features
•
Using the Touch Screen
•
Understanding the Status LEDs
•
Scanning Bar Codes
•
Using a microSD Card
Chapter 1 — Using the Computer
Introducing the CK3 Mobile Computer
The Intermec CK3 Mobile Computer is an ergonomically designed
mobile computer built on the Microsoft® Windows® Mobile 6.1
operating system. The CK3 is lightweight, easy-to-use, and runs most
software developed for the Windows Mobile platform, including
standalone, client-server, and browser-based applications.
Tethered stylus
Power button
Status LEDs
Scan button
Docking connector
CK3 Mobile Computer
The CK3 Mobile Computer with an IEEE 802.11b/g radio installed
is Wi-Fi® certified for interoperability with other 802.11b/g
wireless LAN devices.
The CK3 is available with the following features:
•
802.11 b/g and Bluetooth® radio, standard
Note: The radio also supports the 802.11d standard. The 802.11d
standard adds the requirements and definitions for 802.11 WLAN
equipment to operate in markets not served by the current
standard. For 802.11d support, you need to order the 802.11d
version of the CK3. For help, contact your local Intermec
representative.
CK3 Mobile Computer User’s Manual
Chapter 1 — Using the Computer
•
128 MB DRAM, 64 MB Flash
•
512 MB embedded SD Mass Storage Card
•
Alphanumeric or numeric keypad
•
Imaging options:
•
•
EV12 linear imager
•
EA20X extended range area imager
•
EX25 near-far range area imager
Intermec Client Pack (Optional):
•
Intermec Terminal Emulator, including 3270, 5250, and
VT/ANSI, and support for third-party TE applications
•
Intermec Browser
Use this manual to understand how to use the features and options
available on the CK3. For information about Windows Mobile 6.1
applications installed on the CK3, refer to the online help.
Using the Battery
The CK3 uses an AB17 standard or AB18 extended battery as its main
power source. The standard battery has an 7.4 Watt hour capacity, and
the extended battery has a 18.8 Watt hour capacity. Several factors
determine the life of your battery, such as extreme temperatures,
input devices, and your usage.
You must fully charge the battery before you can use the CK3. When
you change the battery, an internal super capacitor maintains your
status, memory, and real-time clock for approximately 10 minutes.
The battery used in this device may present a fire or chemical
burn hazard if it is mistreated. Do not disassemble it, heat it
above 100°C (212°F) or incinerate it. Dispose of used batteries
promptly. Keep away from children.
If you fail to replace the low battery immediately, you may lose
important data or applications.
CK3 Mobile Computer User’s Manual
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Note: If the CK3 is not using external power and you remove the
battery pack, the CK3 goes into Suspend mode.
For replacement batteries, contact your Intermec representative.
Charging the Battery
Make sure you fully charge the AB17 or AB18 battery before you use
your CK3. You can charge the battery before or after you install it in
the CK3. A fully discharged battery charges in approximately 4 (AB17)
to 7 (AB18) hours.
To charge the battery
•
Insert the battery into the battery bay of the AD20 single dock, or
insert up to four batteries into the AC20 quad battery charger.
Or,
•
Install the battery in the CK3 and insert the CK3 into the AD20
single dock, AD21 ethernet multidock, AD22 charge-only
multidock, or AV10 vehicle dock.
Use the next table to understand how long it takes to charge your
batteries in each of the CK3 charger or dock accessories.
Charging Times for CK3 Batteries
CK3 Charging Accessory
AB17 Charging Time AB18 Charging Time
AC20 quad battery charger
up to 4 hours
up to 6 hours
AD20 single dock
up to 4 hours
up to 6 to 7 hours
AD21 ethernet multidock
up to 4 hours
up to 7 hours
AD22 charge-only multidock
up to 4 hours
up to 7 hours
AV10 vehicle dock
up to 4 hours
up to 7 hours
Removing and Installing the Battery
To maximize the time allowed to replace the main battery pack, put
the CK3 in suspend mode before removing the battery pack.
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To remove and install the battery
1 Press and hold
for about 2 seconds. When you release
CK3 goes into suspend mode.
, the
2 If necessary, disconnect the handstrap from the bottom of the
CK3.
3 Press the battery release tab toward the battery until the battery
releases, and then lift it away from the CK3.
4 Insert the battery into the CK3, and press down on the battery
until it clicks into place.
Maximizing Battery Life
Batteries are chemical devices. If the batteries are left sitting on a shelf
for long periods of time outside the CK3, the batteries slowly
discharge, eventually to zero if left uncharged. The battery chemistry
resists normal degradation if you store the battery in a charger as
opposed to leaving the battery in a discharged state. See the following
table for tips to maximize the life of your battery.
Battery Conservation Tips
When You Want To:
Do This to Save Battery Power:
Operate the CK3 and the
Low Battery status icon
appears or the Battery light
comes on.
Press
to turn off the CK3. Remove the
battery and insert another fully charged
battery within 10 minutes or you may lose
data. Or, you can connect the CK3 to an
external power source.
Stop using the CK3 for 5
minutes or longer.
Make sure the low battery icon is not on the
screen and that the Battery light is not turned
on. Press
to turn off the CK3.
Store the CK3 for more
than a day.
If you are storing the CK3 for a few days, like
over the weekend, install the charged battery
or attach the CK3 to a power source.
If you are storing the CK3 for longer, remove
and charge the battery, then store both the
battery and the CK3 in a cool location.
If the battery in storage is not used in several
months, you should recharge the battery to
keep it at its performance peak.
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Chapter 1 — Using the Computer
Battery Conservation Tips (continued)
When You Want To:
Do This to Save Battery Power:
Store the battery outside the Store the batteries in a charger.
CK3.
Checking the Battery Status
The easiest way to check the status of your battery is to look at the
battery icon on the status bar of your CK3.
Battery Icon Status
Icon
Status
Battery is fully charged.
Battery has a medium charge. You should be able to work for several
more hours before changing batteries.
Battery is low. You need to replace the battery soon.
Battery is critically low. You need to replace the battery now.
Battery is charging.
The Battery Status LED below your CK3 display indicates the
charging status of your battery.
Understanding the Battery Status LED
LED State
Description
Steady green when the CK3 is
connected to external power
The battery is more than 95% charged.
Blinking red
The battery is low. CK3 goes into Suspend
mode. Charge or replace the battery.
Steady red when the CK3 is
connected to external power
The battery is charging.
Steady red when the CK3 is not The software is not working properly.
connected to external power
CK3 Mobile Computer User’s Manual
Chapter 1 — Using the Computer
Understanding the Battery Status LED (continued)
LED State
Description
Steady amber
The battery is missing or is unable to
charge because the temperature is outside
of the charging range.
Off
The CK3 is not on external power and the
battery is operating normally.
Using the Keypad
Use the following sections to understand how to use the keypad. For
information on remapping the keypad, you can download the Device
IDL Resource Kit from the Intermec web site at www.intermec.com/
idl.
The CK3 comes with an alphanumeric keypad or a numeric keypad.
PTT
PTT
Sp
Space
Esc
F1
F2
Shift
F3
F4
F5
FldExit
Caps
Esc
Shift
F12
F18
F7
F13
F19
Caps
F14
F20
F9
F15
F21
F16
F22
F23
F17
CK3 Alphanumeric Keypad
F13
F14
F1
F5
Enter
FldExit
F17
F11
F18
F22
F10
F2
F6
F10
F24
F8
Enter
F6
F19
F7
F23
F11
F15
F3
F20
F8
F16
F4
F21
F9
F24
F12
CK3 Numeric Keypad
The full alphabetic keypad is designed for applications that require
primary input of alphabetic data. This keypad also provides special
characters, numbers, symbols, and functions by pressing color-coded
key sequences.
CK3 Mobile Computer User’s Manual
Chapter 1 — Using the Computer
The numeric keypad is for applications that require mainly numeric
data. This keypad also lets you enter special characters, including the
alphabet, by pressing color-coded key sequences.
Using the Color-Coded Keys
Each keypad provides color-coded keys to let you access additional
characters, symbols, and functions printed on the keypad overlay.
Once you understand how to use the color-coded keys and key
sequences, you can access all of the additional features printed on the
keypad overlay.
There are two color-coded modifier keys: the orange
green
key.
key and the
Using the Color-Coded Keys
You Want to:
Press:
Example
Use an orange character or
function printed above a key.
On the CK3 alphanumeric
key (LED turns on) and
then the key with the character keypad, press
and then
or function printed above it
to select the F18 function.
(LED turns off).
Use a green character or
function printed above a key.
On the CK3 alphanumeric
key (LED turns on) and
and then
then the key with the character keypad, press
to
select
the
ok
function.
or function printed above it
(LED turns off).
Lock the orange or green key to
or
and then A to
stay on.
select the Shift function.
On the CK3 alphanumeric
keypad, press
and then A
to select the Shift function.
The green LED turns on and
stays on.
Unlock the green or orange key.
Press
or
once to
unlock the key. The LED turns
off.
or
once.
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Capitalizing Characters
You can capitalize characters individually, or you can type all capital
letters by enabling Caps Lock.
To capitalize a single character
•
On the alphanumeric keypad, press the
key to select the Shift function. Press the
character.
•
On the numeric keypad, press the
select the Shift function.
key, and then the
key, and the
key, and then the key to
To enable Caps Lock
•
On the alphanumeric keypad, press
again to disable the Caps Lock.
•
On the numeric keypad, press
, then the
key. Press
The Caps Lock LED lights up green to show that the CK3 is in the
Caps Lock mode.
To disable Caps Lock
•
Press the color modifier key again.
For information on how to enter specific characters with keystrokes,
see Appendix C, “Keypads and Keystrokes” on page 105.
Using the Power Button
When you press the Power button ( ), you put the CK3 into suspend
mode. In this lower power mode, the CK3 continues to supply power
to all memory, but turns off power to most hardware such as the
display. This power-saving feature is designed to prolong battery life.
Configuring the Backlight Settings
By default, the CK3 goes into Screen Off mode when there is no
activity on the computer. Screen Off mode turns off the backlight and
display. Press a key or tap the screen to resume activity.
CK3 Mobile Computer User’s Manual
Chapter 1 — Using the Computer
To configure the backlight
1 Tap Start > Settings > the System tab > the Backlight icon > the
Battery Power tab.
2 With Turn off backlight if device is not used for checked, select
the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes).
You can also use Intermec Settings to configure the backlight
settings.
Understanding the Audio Features
The CK3 has a speaker, a microphone, and multiple software tools for
configuring the volume of sounds.
Adjusting the Volume of the Speaker
You can adjust the computer volume for your needs and your
environment. The volume includes sounds you hear when you tap the
screen or scan bar codes with a scanner. You can set the volume to off,
very low, low, medium, high, and very high (default).
To adjust the volume of the speaker with the Volume icon
1 Tap the Volume (
) icon at the top of the screen.
2 Use your stylus to adjust the volume slider.
You can also use Intermec Settings to adjust the volume.
Using the Push To Talk (PTT) Feature
You can use the PTT feature to:
10
•
record audio on your CK3.
•
use your CK3 as a two-way radio.
CK3 Mobile Computer User’s Manual
Chapter 1 — Using the Computer
Recording Audio on Your CK3
You can use the PTT key in the upper right corner of the keypad to
automatically record audio on your CK3. What happens when you
press the PTT key depends on whether your CK3 is on or in suspend
mode:
•
•
If your CK3 is on:
•
Press the PTT key to start the Note application in audio note
mode.
•
Press and hold the PTT key to start the Note application in
audio note mode and start recording. You can record using the
internal microphone or a headset microphone attached to the
CK3 through the AA20 audio adapter. To stop recording,
release the PTT button.
If your CK3 is in suspend mode:
•
Press the PTT key to turn on CK3.
•
Press and hold the PTT key for about 2 seconds to turn on the
CK3 and start the Note application in audio note mode.
•
Press and hold the PTT key for more than 2 seconds to turn on
the CK3, start the Note application in audio note mode, and
start recording. You can record using the internal microphone
or a headset microphone attached to the CK3 through the
AA20 audio adapter. To stop recording, release the PTT key.
To order the AA20 audio adapter, contact your local Intermec
representative.
Using Your CK3 as a Two-Way Radio
You can also use the PTT feature with audio applications, such as
iTalkie™ or 4Talk to communicate between two or more CK3s over
the 802.11b/g radio network. You press the PTT button to talk to
another CK3.
For more information, go to www.tabletmedia.com/iTalkie.html or
www.4pockets.com.
CK3 Mobile Computer User’s Manual
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Chapter 1 — Using the Computer
Using the Touch Screen
The CK3 has a 240 x 320 pixel color touch screen display. The
Windows Mobile 6.1 start screen has three distinct areas: the
navigation bar, today screen, and command bar.
Navigation bar
Today screen
Command bar
Windows Mobile 6.1 Start Screen
Using the Stylus
Your computer has a stylus for selecting items and entering
information on the touch screen.
Functions You Can Perform With the Stylus
12
Action
Description
Tap
Touch the screen once with the stylus to select options,
open or close applications, or launch menus from the
Command bar.
Drag
Hold the stylus on the screen and drag across the screen to
select text and images.
Tap and hold
Tap and hold the stylus on an item to see a menu of
actions available for that item. On the pop-up menu that
appears, tap the action you want to perform.
CK3 Mobile Computer User’s Manual
Chapter 1 — Using the Computer
Understanding the Screen Icons
Use the screen icons on the navigation bar and the command bar to
see the network connection status and other system information. For
information about the battery icons, see “Checking the Battery
Status” on page 6. Some standard Microsoft icons are included in
this table.
Screen Icons
Icon
Description
The volume is turned off. To turn the volume back on, tap this icon
and choose your setting.
The computer is connected to the network.
The computer is not connected to the network.
The 802.11b/g radio is connected to the wireless network.
The computer is connected through the USB port to your desktop
PC.
The iConnect application icon. Tap it to set up Ethernet or Wireless
settings.
Aligning the Touch Screen
If the touch screen does not respond when you tap it with the stylus,
you may need to calibrate the screen.
To calibrate the touch screen
1 Tap Start > Settings > the Systems tab > Screen.
Note: If the touch screen is so out of alignment that you cannot
open the Start menu, you can try to align the screen menu using
the keypad. For help, see the next procedure.
2 Tap Align Screen and follow the instructions to align the screen.
3 Click ok.
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Chapter 1 — Using the Computer
To align the touch screen using the keypad
1 Access the Start menu by pressing
2 Press the Down button to select Settings.
3 Press Enter.
4 Press the Tab button until the Settings tabs are highlighted.
5 Press the Right Arrow button to select the System tab.
6 Press Tab until the Screen icon is highlighted.
7 Tab to Align Screen and press Enter.
8 Follow the instructions to align the screen.
9 Click ok.
If you are still unable to align the touch screen, you can clean boot the
CK3. For help, see “Clean Booting the CK3” on page 74.
Understanding the Status LEDs
The CK3 has three status LEDs.
Notification LED
Battery status LED
Good read LED and Intermec
Ready-to-Work indicator
Status LEDs
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CK3 Mobile Computer User’s Manual
Chapter 1 — Using the Computer
The next table describes the notification LED, good read LED, and
Intermec Ready-to-Work™ indicator. For information about the
battery status LED, see “Understanding the Battery Status LED”
on page 6.
Understanding the Status LEDs
LED
Color
Description
Notification
Orange
The CK3 is notifying you of a pending
alarm or message.
Good Read
Green
The CK3 has successfully decoded a bar
code.
Intermec Ready-to- Blue
Work indicator
The CK3 is suspending or resuming
with the display turned off.
Blinking blue You have successfully loaded and
activated Intermec Terminal Emulator.
The Intermec Terminal Emulator
application is loaded, but is inactive.
Off
The Intermec Terminal Emulator
application is missing or disabled.
Caution: The blue light usually turns off within 10 seconds, but it
may stay on for up to 30 seconds. During this time, do not press
or remove the battery, or you may corrupt the data on your
CK3.
The Intermec Ready-to-Work indicator (blue light) is used by
Intermec’s SmartSystems Foundation, an application that lets you
manage all of your SmartSystems-enabled devices simultaneously
from a central location. For more information, see “Configuring the
CK3 Remotely With SmartSystems Foundation” on page 28, or
contact your Intermec representative. Custom applications may also
use the blue light for other purposes.
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Chapter 1 — Using the Computer
Scanning Bar Codes
The CK3 ships with an internal imager to scan and enter bar code
data. You can also connect to:
•
cordless scanners, such as the SF51 and SR61 through Bluetooth
communications. For help, see “Connecting to a Bluetooth
Scanner” on page 31.
•
tethered scanners, such as the SR30 and SR61T through the
CK3 RS-232 adapter (Model AA21). For help, see the CK3 RS-232
Adapter (AA21) Instructions (P/N 943-182-xxx).
The type of imager you are using and the type of bar code you are
decoding determines the way you scan the bar code. Depending on
the imager model in your CK3, the CK3 supports reading 1D linear
bar codes, 2D images, and composite and postal codes.
By default, these bar code symbologies are enabled on the CK3:
•
Code 39
•
Code 128/GS1-128
•
DataMatrix (area imagers only)
•
PDF417 (if supported)
•
EAN/UPC
If you are using bar code labels that are encoded in a different
symbology, you need to enable the symbology on the CK3. Use
Intermec Settings to enable and disable symbologies. For help, see
“Configuring the CK3 With Intermec Settings” on page 27.
The next two sections describe how to scan a bar code label with the
linear imager, area imager, and near-far range area imager.
16
CK3 Mobile Computer User’s Manual
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Scanning With the Linear Imager
If your CK3 has a linear imager, use the following procedure to
practice scanning a bar code.
To scan bar code labels with the linear imager
1 Press
to turn on the CK3.
2 Point the scanner window at the bar code label and hold the CK3
at a slight angle 15 to 25 cm (6 to 10 in) from the label.
3 Press the Scan button on the keypad, or pull the trigger on a
handle, and direct the red beam so that it falls across all bars in the
bar code label.
Use this test bar code:
Code 39 Test Bar Code
*123456*
*123456*
Good read LED
Scan button
When the CK3 successfully reads a bar code label, you hear a high
beep and the green Good Read light turns on briefly.
4 Release the Scan button or trigger.
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Chapter 1 — Using the Computer
Scanning With an Area Imager
Your CK3 may come with one of two types of area imagers:
•
Extended range area imager
•
Near-far range area imager
Both area imagers are equipped with a laser pointer to help you aim at
bar codes, allow you to scan 2D bar code symbologies, and support
omni-directional (360°) scanning. Omnidirectional scanning lets you
position the CK3 in any orientation to scan a bar code label.
Scanning With the Extended Range Area Imager
1 Press
to turn on the CK3.
2 Point the scanner window at the bar code label, and hold the CK3
steady a few inches from the label.
3 Press the Scan button or pull the trigger. The laser pointer and
illumination beam and frame appear.
4 Use the laser pointer as a guide and aim toward the middle of the
bar code. Make sure that the illumination frame covers the bar
code you are trying to decode.
Laser pointer
*J
OH
NB
Good read LED
Scan button
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CK3 Mobile Computer User’s Manual
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When the CK3 successfully reads a bar code label, you hear a high
beep, and the Good Read LED turns on briefly.
5 Release the Scan button or trigger.
Scanning With the Near-Far Range Area Imager
1 Press
to turn on the CK3.
2 Point the scanner window at the bar code label.
3 Press the Scan button or pull the trigger. The illumination beam
and laser pointer appear.
•
For near or close-in scanning distances of 30 cm (11.8 in) or
less, use the laser pointer as a guide and aim slightly to the
right of the center of the bar code. Make sure the illumination
beam covers the bar code you are trying to decode.
•
For standard and long range scanning distances of 30 cm
(11.8 in) or more, use the laser pointer as a guide and aim
toward the middle of the bar code. Make sure that the
illumination beam covers the bar code you are trying to
decode.
When the CK3 successfully reads a bar code label, you hear a high
beep, and the Good Read LED turns on briefly.
4 Release the Scan button or trigger.
Improving the Performance of the Area Imager
If you experience problems scanning a bar code with the 2D imager,
try these possible solutions.
•
Keep your hand as steady as possible while scanning a label.
•
Position the imager as close to the bar code as possible while still
being able to capture the entire bar code.
•
Enable only the bar codes that you need to use every day.
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19
Chapter 1 — Using the Computer
•
Choose a Predefined mode in Intermec Settings:
a Tap Start > Settings > the System tab > Intermec Settings.
b Tap Data Collection > Internal Scanner > Imager Settings >
Predefined Modes and then select one of these options:
Predefined Mode
Select if You Are Scanning:
1D
Only 1D labels.
1D and 2D
Standard
All types of bar code labels.
1D and 2D Bright In high ambient light, such as outdoors in the
Environment
sunshine.
1D and 2D
Glossy labels.
Reflective Surface
Custom
•
In conditions that require customized settings.
For more information about these settings,
commands, and parameters, see the Intermec
Settings Command Reference Manual available from
the Intermec web site at www.intermec.com.
If you are scanning multiple bar codes in a small area, use one of
these parameters:
•
Aiming beam activation
•
Aim triggering mode
•
Center decoding
To enable these parameters, use Intermec Settings. For help, see
“Configuring the CK3 With Intermec Settings” on page 27.
For help scanning using center decoding, see the next procedure.
To scan a bar code using center-decoding
1 Press
to turn on the CK3.
2 Point the scanner window at the bar code label.
3 Press the Scan button or pull the trigger. The illumination beam
and the laser pointer appear.
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CK3 Mobile Computer User’s Manual
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4 Aim both the illumination beam and the laser pointer at the bar
code you want to scan.
Note: The center-decoding parameter only decodes a bar code if
the laser pointer is on the bar code and the illumination beam
covers the bar code.
Laser pointer
Good read LED
*J
OH
NB
*J
OH
NB
Scan button
When the CK3 successfully reads a bar code label, you hear a high
beep and the green Good Read light turns on briefly.
Using a microSD Card
You can use a micro Secure Digital (SD) card to increase file storage
and install software. Your CK3 supports microSD cards that hold up
to 2 GB of information. The microSD card slot is located in the
battery compartment.
To install a microSD card
1 Remove the battery. For help, see “Removing and Installing the
Battery” on page 4.
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Chapter 1 — Using the Computer
2 Use a paper clip or slotted screwdriver to remove the cover.
3 Slide the microSD card cover toward the OPEN position and lift
the cover.
4 Insert the microSD card.
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5 Close the microSD card cover, and slide the cover toward the
LOCK position.
6 Replace the cover.
7 Use the stylus to press the reset button in the battery
compartment of the CK3.
Do not use force or a sharp object when pressing the reset
button. You may damage the reset button.
Reset button
8 Install the battery.
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Chapter 1 — Using the Computer
9 Press
to turn on the CK3:
•
You should be able to navigate to the SDMMC Disk folder and
see the contents of the microSD card.
•
If the microSD card is bootable, your CK3 boots from the card.
•
If the microSD card contains operating system upgrade
files, the upgrade process automatically starts. For more
information, see “Upgrading the System Software” on
page 61.
For troubleshooting information, see “Troubleshooting Your CK3”
on page 67.
24
CK3 Mobile Computer User’s Manual
2
Connecting and Configuring the
CK3
Use this chapter to understand how to configure the CK3 to
communicate in your network. This chapter contains these
topics:
•
Connecting to a PC
•
Configuring the CK3 Parameters
•
Configuring the CK3 for Your Network
•
Configuring Wireless Security
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Chapter 2 — Connecting and Configuring the CK3
Connecting to a PC
You can use Microsoft ActiveSync to establish a connection between
your CK3 and PC. ActiveSync lets you transfer files, synchronize files,
remotely debug, and perform other device management activities.
ActiveSync is a free application available from the Microsoft web site.
To establish an ActiveSync partnership between your CK3 and PC,
you need to physically connect your CK3 to your PC using these
accessories:
•
AD20 single dock
•
USB to mini-USB cable
To establish an ActiveSync partnership
1 Download ActiveSync from the Microsoft web site and install
ActiveSync on your PC. When installation is complete, the Get
Connected dialog box appears.
2 Follow the onscreen instructions to establish a partnership.
When the partnership is established, the Microsoft ActiveSync
screen appears on your PC.
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CK3 Mobile Computer User’s Manual
Chapter 2 — Connecting and Configuring the CK3
Configuring the CK3 Parameters
You can configure many parameters on the CK3, such as the bar code
symbologies it decodes or the network settings. These characteristics
are controlled by configuration parameters. The values you set for
these configuration parameters determine how the CK3 operates.
Configuring the CK3 With Intermec Settings
Use Intermec Settings to configure the CK3 and view system
information.
To open Intermec Settings
•
Tap Start > Settings > the System tab > Intermec Settings.
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Chapter 2 — Connecting and Configuring the CK3
For information about each command, see the Intermec Settings
Command Reference Manual (P/N 937-016-xxx).
Navigating in Intermec Settings
To Perform
This Action
Do This
Select a command.
Tap the command or use the up and down arrow keys.
Expand a command. Tap the command or use the left and right arrow keys.
Select text in a text
box.
Tap in the text box and drag the stylus over the text.
Save your settings.
Tap File > Save Settings or tap
Configuring the CK3 Remotely With SmartSystems
Foundation
Intermec’s SmartSystems Foundation lets you manage all of your
SmartSystems-enabled devices simultaneously from a central
location. The SmartSystems console displays all of the SmartSystemsenabled devices in your network.
Your CK3 is SmartSystems-enabled, which lets you open Intermec
Settings from the SmartSystems console to remotely configure all of
your CK3 computers.
To open Intermec Settings from the SmartSystems console
1 In the SmartSystems console, right-click a CK3.
2 Select Intermec Settings.
For more information about SmartSystems Foundation, go to the
Intermec web site at www.intermec.com/SmartSystems.
Configuring the CK3 for Your Network
The CK3 is a versatile mobile computer that you can easily add to
your wireless or wired data collection network. You can connect your
CK3 using:
28
•
802.11b/g radio communications.
•
Bluetooth communications.
CK3 Mobile Computer User’s Manual
Chapter 2 — Connecting and Configuring the CK3
•
Ethernet communications
•
USB and serial communications.
Configuring 802.11b/g Radio Communications
Make sure all components with antennas are at least 30 cm (1 ft)
apart when power is applied. Failure to comply could result in
equipment damage.
Your CK3 has an 802.11b/g radio to transfer data using wireless
communications. This section assumes that your wireless network is
set up, including your access points.
To configure 802.11b/g radio parameters
1 Tap Start > Settings > the Systems tab >Intermec Settings.
2 Tap Communications > 802.11 Radio > Funk Security >
[Profile #] > SSID.
3 Enter your SSID (network name).
4 If you are not using DHCP, tap IP Settings and configure your
network settings.
5 Make sure that your CK3 is talking to the network and that the
network can see your CK3.
6 Configure security. For help, see “Configuring Wireless
Security” on page 37.
Configuring Bluetooth Communications
You CK3 is Bluetooth™-enabled, which lets you connect to other
Bluetooth devices, such as:
•
scanners.
•
printers.
•
audio devices.
You need to turn on the Bluetooth radio before you can discover and
connect to other Bluetooth devices. By default, the radio is turned off.
CK3 Mobile Computer User’s Manual
29
Chapter 2 — Connecting and Configuring the CK3
To turn on the Bluetooth radio
1 Tap Start > Settings > the Connections tab > Bluetooth > the
Mode tab.
2 Tap Turn on Bluetooth.
3 (Optional) If you want your CK3 to be visible to other Bluetooth
devices, tap Make this device visible to other devices.
4 Click ok.
The Bluetooth radio maintains its current state through a warm or
cold boot and maintains virtual COM ports. But, if you clean boot
your CK3, you need to recreate pairings to devices.
You can also access Bluetooth settings using Intermec Settings.
To access Bluetooth settings using Intermec Settings
•
In Intermec Settings, tap Communications > Bluetooth.
For more information about Bluetooth settings, see the Intermec
Settings Command Reference Manual (P/N 937-016-xxx).
30
CK3 Mobile Computer User’s Manual
Chapter 3 — Developing and Installing Applications
Upgrading the System Software
When you upgrade your computer, you are updating the operating
system (OS) and the SmartSystems Platform Bundle (SSPB) files.
The SSPB files are stored on the DiskOnChip and deliver Intermec
Value Add (IVA) functionality such as data collection, configuration,
the Intermec wireless security suite, and SmartSystems Foundation.
As new features are added to these components, you can upgrade your
SSPB files without needing to upgrade the operating system.
Alternately, you can choose to upgrade only the operating system if
you need new functionality. If you upgrade the operating system, you
will need to reinstall SSPB files.
There are two ways to upgrade your computer:
•
You can upgrade your computer using an storage card. For help,
see the next section, “Upgrading the CK3 Using a microSD
Card.”
•
You can upgrade your computer using the SmartSystems Console.
For help, see “Upgrading the CK3 Using SmartSystems
Foundation” on page 63.
You need to download the latest upgrade files from the Intermec web
site to your PC.
To download the upgrade files
1 Start your web browser and go to the Intermec web site at
www.intermec.com.
2 Go to Support > Downloads.
3 Click the link to search the product downloads.
4 Select your computer from the Downloads list. The Downloads
page displays all of the downloads available for your computer.
5 Download the upgrade file you need. If you want to upgrade both
the OS and the SSPB, you will need to download both files.
CK3 Mobile Computer User’s Manual
61
Chapter 3 — Developing and Installing Applications
Upgrading the CK3 Using a microSD Card
To use a microSD card to upgrade the computer, you need an SD card
reader and a microSD adapter card formatted as FAT16.
To upgrade the operating system using a microSD card
1 Insert a microSD card into a microSD adapter card and then place
it in the storage card reader connected to your PC.
2 Copy all required OS upgrade files to the microSD card.
3 Remove the microSD card from the adapter card and insert it into
the CK3.
4 Place the CK3 in a dock connected to external power and press the
Reset button (using a stylus) located in the battery cavity on the
back of the CK3. For help, see “Cold Booting the CK3” on
page 73.
5 Remove the microSD card when the Installation Complete menu
appears.
6 Remove the CK3 from the dock and replace the battery.
To upgrade the SSPB using a microSD card
1 Insert a microSD card into a microSD adapter card and then place
it in the storage card reader connected to your PC.
2 Copy all required SSPB upgrade files to the microSD card.
3 Remove the microSD card from the adapter card and insert it into
the CK3.
4 Using the stylus, press the Reset button in the battery
compartment.
5 Press and hold
6 Continue to hold
as you insert the battery back into the CK3.
until a Warning message appears.
7 Release , read the message, and press either button on the right
side to continue.
8 Perform the screen alignment and wait for the CK3 to load files
from the microSD card.
When the progress is complete, the CK3 warm boots to reset the
configuration.
62
CK3 Mobile Computer User’s Manual
Chapter 3 — Developing and Installing Applications
9 Remove the microSD card and delete the files.
10 Set the date, time, and network communication parameters to
reestablish communications with the other devices in the wireless
network.
Upgrading the CK3 Using SmartSystems Foundation
You can use the SmartSystems console to upgrade the operating
system on your CK3. The console is part of SmartSystems Foundation
and is available from the Intermec web site through the Intermec
Developer Library (IDL). Before you can upgrade your CK3, you need:
•
SmartSystems Foundation. To download SmartSystems
Foundation, go to www.intermec.com/idl and open the Device
Management page.
•
the device upgrade .exe file. This file is available from the Intermec
web site at www.intermec.com. Go to Support > Downloads.
Make sure the file you select is for your language.
To upgrade the computer using SmartSystems Foundation
1 Install SmartSystems Foundation on your PC and open the
SmartSystems console.
2 Make sure the SmartSystems console and CK3 are on the same
subnet.
3 Make sure your CK3 is either in a communications dock or
charging dock or that power management is disabled.
4 Download the device upgrade .exe file to your PC.
5 Double-click the .exe file on your PC. An InstallShield application
starts and walks you through the process of extracting the
upgrade files to the default location.
Note: Do not change the default location where InstallShield
extracts the files. The SmartSystems console requires the files to
be in this location.
6 From the SmartSystems console, locate the device upgrade to
install.
CK3 Mobile Computer User’s Manual
63
Chapter 3 — Developing and Installing Applications
7 Drag the application to each CK3 you want to upgrade or to a
group of CK3s in a folder.The SmartSystems console installs the
upgrade on your computers.
After the download is complete, your CK3 replaces the operating
system and automatically performs a cold boot.
Note: The SmartSystems console indicates that your CK3 is offline,
by displaying a red stop sign symbol, until the CK3 reboots and
reconnects to the system.
64
CK3 Mobile Computer User’s Manual
4
Troubleshooting and
Maintaining the CK3
This chapter contains possible solutions to problems you
may encounter while using the CK3. This chapter also
contains information on booting the computer and
performing regular maintenance.
65
Chapter 4 — Troubleshooting and Maintaining the CK3
Calling Product Support
To talk to an Intermec Product Support representative, call
1-800-755-5505.
Before you call Intermec Product Support, make sure you have the
following information ready:
•
Configuration number
•
Operating system version
•
SmartSystems Platform Bundle (SSPB) version
•
If you are using security, know the type (Funk or Microsoft) and
the full set of parameters
•
Power management settings
•
If you are using Intermec Terminal Emulation (ITE), know the
version and protocol
•
If you are not using ITE, know the language your custom
application was written in and the tools you used to create it
You can find most of the information listed above in Intermec
Settings. Consult your application developer for information on your
custom application.
To find your configuration number
•
66
Look at the CN field of the configuration label on the back of your
CK3.
CK3 Mobile Computer User’s Manual
Chapter 4 — Troubleshooting and Maintaining the CK3
To find your operating system version
1 Tap Start > Internet Explorer.
2 Tap the Intermec logo. The Intermec page appears and displays
the version of the operating system and the SmartSystems
Platform Bundle (SSPB) loaded on your CK3.
Troubleshooting Your CK3
Use this section to troubleshoot some common problems you may
experience with your CK3.
Note: If you send the CK3 in for service, it is your responsibility to
save the computer data and configuration. Intermec is responsible
only for ensuring that the hardware matches the original
configuration when repairing or replacing the computer.
Problems While Configuring the CK3
Problem
Possible Solution
If you are working in Intermec Settings, you cannot
You scan a
scan configuration commands. Exit the application
configuration
to scan configuration commands.
command, such as
Beeper Volume, and
you hear three low
beeps and nothing
happens.
CK3 Mobile Computer User’s Manual
67
Chapter 4 — Troubleshooting and Maintaining the CK3
Problems While Configuring the CK3 (continued)
Problem
Possible Solution
You scan or enter
an option for the
Scanner Model
configuration
command, and you
hear three low beeps
and nothing
happens.
You may have scanned or entered a Scanner Model
command that does not apply to the type of scanner
that you have installed. Try scanning or entering the
Scanner Model command again and select an option
for the type of device you are using.
You cannot type a
character on the
keypad or you can
only type uppercase
or lowercase letters.
You may have locked a modifier key on the keypad.
Press the necessary key sequence to unlock the key.
For help, see “Using the Keypad ” on page 7.
You press
and
nothing happens.
• Make sure the backlight is on.
• Make sure you have a charged battery that is
installed correctly. For help, see “Charging the
Battery” on page 4.
• The battery may be discharged. Replace the battery
with a spare charged battery, or charge the battery.
• Reset the CK3. For help, see “Resetting the CK3”
on page 73.
You insert a
• The microSD card may not be installed correctly.
microSD card and
Insert the microSD card as described in Steps 2
cannot find the
through 4 of “Using a microSD Card” on
SDMMC Disk folder
page 21.
on the CK3. Or, you • The microSD card may be damaged. Try another
insert a bootable SD
microSD card.
card and the CK3
does not boot from
the card.
The Battery status
LED is on.
68
• If the battery status LED is a steady green, the
battery is more than 95% charged and computer is
on a charger.
• If the battery status LED is blinking red, then the
battery is low. Replace or charge the battery.
• If the battery status LED is a steady red, the main
battery is on charge.
CK3 Mobile Computer User’s Manual
Chapter 4 — Troubleshooting and Maintaining the CK3
Problems While Configuring the CK3 (continued)
Problem
Possible Solution
The computer
• Press the power key to turn off the CK3, and then
appears to be locked
press the power key again to turn it on.
up and you cannot • Press and hold the power key 5 seconds to warm
enter data.
boot the CK3.
• Try reloading the firmware. For help, see
“Upgrading the System Software” on page 61.
• If the CK3 does not boot or reset, contact your
Intermec representative for help.
You tap the screen
and nothing
happens.
Align your screen. For help, see “Aligning the Touch
Screen” on page 13.
Problems With Wireless Connectivity
Problem
Possible Solution
When you turn on
the CK3 after it was
suspended for 10 to
15 minutes or
longer, the CK3 can
no longer send or
receive messages over
the network.
The host may have deactivated or lost the current
terminal emulation session. In a TCP/IP direct
connect network, turn off the “Keep Alive” message
from host to maintain the TCP session while the
computer is suspended.
The CK3 is
connected to the
network, and you
move to a new site to
collect data. Now,
your CK3 is not
connected to the
network.
Move closer to an access point or to a different
location to reestablish communications until you
reconnect with the network. Any data collected while
out of range is transmitted over the network.
The CK3 appears to
be connected to the
network, but you
cannot establish a
terminal emulation
session with the host
computer.
There may be a problem with the host computer, with
the connection between the Intermec Application
Server and the host computer, or with the connection
between the access point and the host computer.
Check with network administrator to make sure the
host is running and allowing users to login to the
system.
CK3 Mobile Computer User’s Manual
69
Chapter 4 — Troubleshooting and Maintaining the CK3
Problems With Wireless Connectivity (continued)
Problem
Possible Solution
The CK3 appears to
be connected to the
network, but the
host computer is not
receiving any
information from
the CK3.
There may be a problem with the connection between
the access point and the host computer. Check with
network administrator or use your access point user’s
manual.
Problems While Configuring 802.1x Security
Problem
Possible Solution
Make sure the CK3 IP address, host IP address, subnet
The CK3 indicates
mask, default router are configured for the network.
that it is
authenticated, but it
does not
communicate with
the host.
The CK3 does not
• The CK3 may not be communicating with the
appear to be
access point. Make sure the CK3 network name
authenticating and a
matches the access point network name (SSID).
network connection • The 802.1x security network may not be active.
icon does not appear
Make sure the server software is properly loaded
on the toolbar.
and configured on the server PC. See server
software documentation for help.
A network
connection icon
appears in the
toolbar, but then
disappears.
• The CK3 may not be communicating with the
intended access point. Make sure the CK3 network
name matches the access point network name.
Default network name is “INTERMEC.”
• The access point may not be communicating with
the server. Ensure the access point is turned on,
properly configured, and has 802.1x security
enabled.
When you change the SSID, the WEP key values are
You are setting up
not saved. Configure the WEP key values and save
multiple access
points in a network, your changes.
with different SSIDs,
and the connection
fails.
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CK3 Mobile Computer User’s Manual
Chapter 4 — Troubleshooting and Maintaining the CK3
Problems While Configuring 802.1x Security (continued)
Problem
Possible Solution
The CK3 indicates it Make sure that:
is not authenticated. • the User Name and Password parameters on the
CK3 match the user name and password on the
authentication server. You may need to configure
the password on both the CK3 and the
authentication server.
• on your authentication server, the user and group
are allowed and the group policy is allowed to log
into the server. For help, see the documentation
that shipped with your authentication server
software.
• the IP address and secret key for the access point
match the IP address and secret key on the
authentication server. You may need to configure
the IP address and secret key on both your access
point and authentication server.
• the authentication server software is running on
the server PC.
You clean boot the
CK3 and this
message appears,
“The server
certificate has
expired or your
system date is
incorrect.”
When you clean boot the CK3, the date and time are
not saved. Configure the date and time and save your
changes.
Problems While Scanning Bar Codes
Problem
Possible Solution
You press the Scan
button, but you
cannot see a red
beam of light.
• You may be too far away from the bar code label.
CK3 Mobile Computer User’s Manual
Try moving closer to the bar code label and scan it
again.
• You may be scanning the bar code label “straight
on.” Change the scanning angle and try again.
• •Move within two feet of a wall to test the effective
scan of the scanner. For help scanning bar codes,
see “Scanning Bar Codes” on page 16.
71
Chapter 4 — Troubleshooting and Maintaining the CK3
Problems While Scanning Bar Codes (continued)
Problem
Possible Solution
The input device
attached to the CK3
does not work well
or read bar code
labels very quickly.
Set the Scanner Model command to the specific
attached input device. Check enabled bar code
symbologies and enable only the symbologies being
used.
When you release
Scan button, the
Good Read LED
does not turn off.
If the CK3 is configured to use continuous/edge
triggering, the Good Read LED stays on.
If the CK3 is configured to use level triggering, there
may be a problem. Press the Scan button or pull the
trigger again without scanning a bar code label. If the
LED is still on, contact your local Intermec
representative.
The scanner does not • Aim the scanning beam so that it crosses the entire
read the bar code
bar code label in one pass. Try changing the scan
label.
angle.
• Check the quality of the bar code label, Scan a bar
code label that you know scans well. Compare the
two bar code labels to see if the bar code quality is
too low. You may need to replace the label that you
cannot scan.
• Make sure the bar code symbology is enabled. For
help, see “Configuring the CK3 With Intermec
Settings” on page 27.
• Make sure the application is accepting input by
scanning a bar code. You may need to type this
information instead.
The scanner does not The scanner window may be dirty. Clean the window
with a solution of ammonia and water. Wipe dry. Do
read the bar code
labels quickly, or the not allow abrasive material to touch the window.
scanning beam
seems to be faint or
obscured.
The CK3 may have decoded the bar code label in a
The scanned bar
different bar code symbology. Try scanning the bar
code data that
code label again. Make sure you scan the entire label.
appears in your
application does not
match the data
encoded in the bar
code label.
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CK3 Mobile Computer User’s Manual
Chapter 4 — Troubleshooting and Maintaining the CK3
Resetting the CK3
You seldom need to reset the CK3. However, you do need to reset the
CK3 when an application is locked up and does not respond, when
you upgrade the firmware, or when you reflash the CK3. The CK3
uses the configuration currently saved in flash memory during the
reset process.
There are three ways to reset the CK3:
•
Warm boot
•
Cold boot
•
Clean boot
Warm Booting the CK3
If your CK3 has a charged battery installed but does not resume after
you press the Power key, or if the computer or an application is locked
up, you may need to warm boot the CK3.
To warm boot your CK3
•
Press and hold
for 5 seconds.
Or,
•
From the SmartSystems console, right-click the CK3 and select
Intermec Power Tools > Warm Boot Device.
The CK3 shuts down, restarts, and goes through the initialization
process.
Cold Booting the CK3
If the CK3 or application is locked up and does not respond to a warm
boot, follow this procedure to perform a cold boot.
Performing a cold boot may result in data loss. When you cold
boot the CK3, cached disk data may not be saved, so transactional
data may be lost.
CK3 Mobile Computer User’s Manual
73
Chapter 4 — Troubleshooting and Maintaining the CK3
To cold boot your CK3
1 Remove the battery.
2 Use the stylus to press the reset button in the battery
compartment of the CK3.
Reset button
Do not use force or a sharp object when pressing the reset
button. You may damage the reset button.
3 Replace the battery.
Clean Booting the CK3
If the CK3 does not warm boot or cold boot, you may need to perform
a clean boot. When you clean boot the CK3, the CK3 only loads files
and applications that are absolutely required by the operating system.
Perform a clean boot to get the CK3 up and running so that you can
run diagnostic tests to troubleshoot the normal boot process.
The clean boot process erases the CK3 memory, including all
applications and data files in the object store. To preserve
applications through a clean boot, store them in the Flash File
Store. For more information, see “Installing Applications on the
CK3” on page 53.
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CK3 Mobile Computer User’s Manual
Chapter 4 — Troubleshooting and Maintaining the CK3
To clean boot the CK3
1 Remove the battery.
2 Use the stylus to press the reset button in the battery
compartment of the CK3.
Reset button
3 Press and hold
4 Continue to hold
appears on screen.
as you replace the battery.
until the “Clean boot the system?” prompt
5 Release , read the message, and press the appropriate button to
either proceed with the clean boot or cancel the clean boot.
Note: You can also clean boot your CK3 from the SmartSystems
console: right-click the CK3 and select Intermec Power Tools >
Clean Boot Device.
CK3 Mobile Computer User’s Manual
75
Chapter 4 — Troubleshooting and Maintaining the CK3
Cleaning the Scanner Window and Screen
To keep the CK3 in good working order, you may need to perform
these minor maintenance tasks:
•
Clean the scanner window.
•
Clean the CK3 screen.
Clean the scanner window and CK3 screen as often as needed for the
environment in which you are using the computer. To clean the CK3,
use a solution of ammonia and water.
There are no user-serviceable parts inside the CK3. Opening the
unit will void the warranty and may cause damage to the internal
components.
To clean the scanner window and computer screen
1 Press
to turn off the CK3.
2 Dip a clean towel or rag in the ammonia solution and wring out
the excess. Wipe off the scanner window and screen. Do not allow
any abrasive material to touch these surfaces.
3 Wipe dry.
76
CK3 Mobile Computer User’s Manual
A
Specifications
77
Appendix A — Specifications
Physical and Environmental Specifications
Physical Dimensions
Length:
21.69 cm (8.54 in)
Width (at widest part):
8.36 cm (3.29 in)
Height (at tallest part):
4.67 cm (1.84 in)
CK3 Weight
Scan Engine Option
With AB17
With AB18
With EV12
14.41 oz
16.32 oz
With EA20X
14.74 oz
16.66 oz
With EX25
15.73 oz
17.64 oz
Power and Electrical Specifications
Operating:
Rechargeable lithium-ion battery
Backup:
Supercap supplies 10 minutes of bridge
time while replacing the main battery
Electrical rating:
x 4,4 V, 2A; x 4,7 V, 1,5A
Temperature and Humidity Specifications
Operating temperature:
-10°C to 50°C (14°F to 122°F)
Storage temperature:
-20°C to 70°C (-4°F to 158°F)
Charging temperature:
0°C to 45°C (32°F to 113°F)
Relative humidity (operating): 0 to 95% non-condensing
Environmental rating:
IP54
Screen Specifications
78
•
240 RGB x 320 pixels
•
8.9 cm (3.52 in) diagonal square active area, ¼ VGA
•
LED backlight with 5 levels of brightness
•
LCD capable of both portrait and landscape operation
CK3 Mobile Computer User’s Manual
Appendix A — Specifications
Keypad Options
•
Alphanumeric and function keypad, available with programmable,
international, 3270 TE/5250 TE, and VT/ANSI TE overlays
•
Large numeric and function keypad, available with programmable,
international, 3270 TE/5250 TE, and VT/ANSI TE overlays
Bar Code Symbologies
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Australian Post*
Aztec*
BPO (British Post 4-state)*
ChinaPost
CanadaPost
Codabar
Codablock A
Codablock F
Code 11
Code 39
Code 93
Code 128/GS1-128
DataMatrix*
Dutch Post*
EAN/UPC
EAN.UCC Composite
GS1 DataBar Expanded
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
GS1 DataBar Limited
GS1 DataBar Omnidirectional
Interleaved 2 of 5
Japan Post*
Matrix 2 of 5
Maxicode*
Micro PDF417
MSI
PDF417
Planet*
Plessey
Postnet*
QR Code*
Standard 2 of 5
Telepen
TLC 39
* These symbologies are only available if your CK3 has an extended
range area imager or a near-far range area imager.
CK3 Mobile Computer User’s Manual
79
Appendix A — Specifications
EV12 Linear Imager Reading Distances
Minimum Reading Distances With 0.12 cm (0.05 in) Setback*
Symbology Density
Minimum Distance
Maximum Distance
Code 39
9.6 cm (3.8 in)
7.1 cm (2.9 in)
6.1 cm (2.5 in)
8.1 cm (3.2 in)
17.9 cm (7.1 in)
20.9 cm (8.3 in)
26.9 cm (10.6 in)
33.9 cm (13.4 in)
0.15 mm (6 mils)
0.25 mm (10 mils)
0.5 mm (20 mils)
1 mm (40 mils)
EAN/UPC 0.33 mm (13 mils) 6.1 cm (2.5 in)
22.9 cm (9.1 in)
*Minimum reading distances are measured in the dark (0 lux).
0"
in
2"
4"
8"
6"
10"
12"
14"
16"
8"
20
7"
6"
15
EAN/UPC 100%
5"
4"
10
3"
2"
1"
0"
1"
2"
3"
0.125 mm / 5 mils
10
4"
0.25 mm / 10 mils
5"
6"
15
0.5 mm / 20 mils
7"
1 mm / 40 mils
20
8"
cm
10
15
20
25
30
35
40
EV12 Linear Imager Minimum Reading Distances: This graphic does not
include the 0.12 cm (0.05 in) setback for the CK3.
80
CK3 Mobile Computer User’s Manual
Appendix A — Specifications
Typical Reading Distances With 0.12 cm (0.05 in) Setback*
Symbology Density
Minimum Distance
Maximum Distance
Code 39
9.1 cm (3.6 in)
6.1 cm (2.5 in)
5.1 cm (2.1 in)
7.1 cm (2.9 in)**
19.9 cm (7.9 in)
24.9 cm (9.8 in)
34.9 cm (13.8 in)
50.9 cm (20.1 in)
0.15 mm (6 mils)
0.25 mm (10 mils)
0.5 mm (20 mils)
1 mm (40 mils)
EAN/UPC 0.33 mm (13 mils) 5.1 cm (2.1 in)
27.9 cm (11.0 in)
* Typical reading distances are measured in an office environment (200 lux).
** Minimum distance depends on bar code width and scan angle.
0"
in
8"
4"
12"
16"
20"
24"
28"
32"
36"
16"
40
14"
12"
30
10"
EAN/UPC 100%
8"
20
6"
10
4"
2"
0"
2"
10
4"
6"
0.125 mm / 5 mils
20
8"
0.25 mm / 10 mils
10"
12"
30
0.5 mm / 20 mils
14"
1 mm / 40 mils
40
16"
cm
10
20
30
40
50
60
70
80
90
EV12 Linear Imager Typical Reading Distances: This graphic does not include
the 0.12 cm (0.05 in) setback for the CK3.
CK3 Mobile Computer User’s Manual
81
Appendix A — Specifications
EA20X Extended Range Area Imager Minimum Reading
Distances
Minimum Reading Distances With 0.2 cm (0.08 in) Setback*
Symbology
Density
Minimum Distance Maximum Distance
Code 39
0.15 mm (6 mils)
0.20 mm (8mils)
0.25 mm (10 mils)
0.50 mm (20 mils)
1.00 mm (40 mils)
16.2 cm (6.4 in)
12.2 cm (4.8 in)
9.2 cm (3.6 in)
10.2 cm (4.0 in)
15.2 cm (6.1 in)
21.8 cm (8.6 in)
30.8 cm (12.1 in)
40.8 cm (16.0 in)
70.8 cm (27.9 in)
99.8 cm (99.7 in)
EAN/UPC
100%
0.33 mm (13 mils)
9.2 cm (3.6 in)
47.8 cm (18.8 in)
Data Matrix 0.18 mm (7 mils)
0.25 mm (10 mils)
0.38 mm (15 mils)
17.2 cm (6.8 in)
15.2 cm (6.1 in)
10.2 cm (4.0 in)
19.8 cm (7.8 in)
28.8 cm (11.3 in)
44.8 cm (17.6 in)
PDF417
15.2 cm (6.1 in)
10.2 cm (3.9 in)
11.2 cm (4.4 in)
21.8 cm (8.6 in)
32.8 cm (12.9 in)
49.8 cm (19.6 in)
0.17 mm (6.6 mils)
0.25 mm (10 mils)
0.38 mm (15 mils)
*Minimum reading distances are measured in the dark (0 lux).
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CK3 Mobile Computer User’s Manual
Appendix A — Specifications
0"
4"
8"
12"
16"
20"
24"
28"
32"
36"
in
10"
25
8"
20
PDF417 10 mils
6"
15
Data Matrix 10 mils
4"
10
2"
0"
2"
10
4"
0.15mm/6 mils
6"
15
0.25 mm / 10 mils
8"
20
100% contrast EAN/UPC
10"
25
0.5 mm / 20 mils
cm
10
20
30
40
50
60
70
80
90
EA20X Extended Range Area Imager Minimum Reading Distances: This
graphic does not include the 0.2 cm (0.08 in) setback for the CK3.
CK3 Mobile Computer User’s Manual
83
Appendix A — Specifications
EX25 Near-Far Range Area Imager Reading Distances.
1D Symbologies Minimum Reading Distances With 0.24 cm (0.09 in)
Setback*
Symbology Density
Minimum Distance
Maximum Distance
Code 39
18.24 cm (7.18 in)
18.24 cm (7.18 in)
19.24 cm (7.57 in)
40.24 cm (15.84 in)
100.24 cm (39.46 in)
130.24 cm (51.27 in)
31.76 cm (12.51 in)
68.76 cm (27.07 in)
109.76 cm (43.22 in)
219.76 cm (86.52 in)
309.76 cm (121.96 in)
429.76 cm (169.20 in)
22.24 cm (7.96 in)
99.76 cm (39.28 in)
0.1 mm (3.8 mils)
0.25 mm (10 mils)
0.5 mm (20 mils)
1 mm (40 mils)
1.3 mm (51 mils)
2.5 mm (100 mils)
EAN 100% 0.33 mm
* Minimum reading distances are measured in the dark (0 lux).
84
CK3 Mobile Computer User’s Manual
Appendix A — Specifications
0"
16"
32"
48"
64"
80"
96 "
112"
128"
144"
160"
174"
in
80 "
200
64"
160
48"
120
100% EAN
contrast UPC
32"
100 cm
39.4"
80
16"
40
0"
16 "
40
0.25 mm
10 mils
32 "
48"
80
69 cm
27.2"
0.5 mm / 20 mils
110 cm
43.3"
120
220 cm
86.6"
1 mm / 40 mils
64"
160
430 cm
169.3"
2.54 mm / 100 mils
80 "
200
cm
40
80
120
160
200
240
280
320
360
400
440
EX25 Near-Far Range Imager 1D Minimum Reading Distances: This graphic
does not include the 0.24 cm (0.09 in) setback for the CK3.
CK3 Mobile Computer User’s Manual
85
Appendix A — Specifications
1D Symbologies Typical Reading Distances With 0.24 cm (0.09 in)
Setback*
Symbology Density
Minimum Distance
Maximum Distance
Code 39
16.24 cm (6.21 in)
18.24 cm (7.00 in)
18.24 cm (7.00 in)**
20.24 cm (7.78 in)**
20.24 cm (7.78 in)**
89.76 cm (35.34 in)
179.76 cm (70.77 in)
389.76 cm (153.45 in)
479.76 cm (188.89 in)
869.76 cm (342.43 in)
20.24 cm (7.78 in)
109.76 cm (43.22 in)
0.25 mm (10 mils)
0.5 mm (20 mils)
1 mm (40 mils)
1.4 mm (55 mils)
2.5 mm (100 mils)
EAN 100% 0.33 mm
* Typical reading distances are measured in an office environment (200 lux).
** as long as the bar code label fits in the reading area
86
CK3 Mobile Computer User’s Manual
Appendix A — Specifications
in
0"
32 "
64"
96 "
128"
160 "
192 "
224 "
256"
288"
320"
352"
160"
400
128"
320
100% EAN
contrast UPC
96"
110 cm
43.3"
240
64"
160
32"
80
0"
32"
80
0.25 mm 90 cm
10 mils 35.4"
64 "
0.5 mm / 20 mils
96 "
160
180 cm
70.9"
390 cm
153.5"
1 mm / 40 mils
128"
240
870 cm
342.5"
2.54 mm / 100 mils
160"
cm
80
160
240
320
400
480
560
640
720
800
320
400
880
EX25 Near-Far Range Imager 1D Typical Reading Distances: This graphic does
not include the 0.24 cm (0.09 in) setback for the CK3.
CK3 Mobile Computer User’s Manual
87
Appendix A — Specifications
2D Symbologies Typical Reading Distances With 0.24 cm (0.09 in)
Setback*
Symbology Density
Minimum Distance
Maximum Distance
DataMatrix 0.25 mm (10 mils)
1.4 mm (55 mils)
2.5 mm (100 mils)
3.5 mm (140 mils)
5 mm (200 mils)
20.24 cm (7.96 in)**
20.24 cm (7.96 in)**
20.24 cm (7.96 in)**
20.24 cm (7.96 in)**
20.24 cm (7.96 in)**
73.76 cm (29.04 in)
339.76 cm (133.77 in)
679.76 cm (267.63 in)
789.76 cm (310.93 in)
1199.76 cm (472.02 in)
* Typical reading distances are measured in an office environment (200 lux).
** as long as the bar code label fits in the reading area
88
CK3 Mobile Computer User’s Manual
Appendix A — Specifications
in
0"
64"
32 "
96 "
128"
160 "
192 "
224 "
256"
288"
320"
352"
160"
128"
96"
400
320
0.25 mm / 10 mils
74 cm
29.1"
240
340 cm
133.9"
1.4 mm / 55 mils
64"
160
32"
80
0"
32"
80
64 "
160
680 cm
267.7"
2.5 mm / 100 mils
240
96 "
790 cm
311"
3.5 mm / 140 mils
128"
160"
320
cm
80
160
240
320
400
480
560
640
720
800
400
880
EX25 Near-Far Range Imager 2D Typical Reading Distances: This graphic
does not include the 0.24 cm (0.09 in) setback for the CK3.
CK3 Mobile Computer User’s Manual
89
Appendix A — Specifications
Accessories
You can use these accessories (sold and ordered separately) with
the CK3. To order accessories, contact your local Intermec sales
representative.
Battery (AB17, AB18)
The AB17 standard battery and AB18 extended battery provide main
power to the CK3.
Quad Charger (AC20)
The AC20 quad charger charges up to four CK3 batteries at one time.
Single Dock (AD20)
The AD20 single dock charges a spare CK3 battery and powers your
CK3 while providing communications through a serial, USB client, or
USB host adapter port.
Ethernet Multidock (AD21)
The AD21 ethernet multidock provides ethernet connectivity and
power to up to four CK3 computers at one time.
Charge-Only Multidock (AD22)
The AD22 charge-only multidock charges up to four CK3 computers
at one time.
Vehicle Dock (AV10)
Use the AV10 vehicle dock to hold and charge your CK3 while you are
using it on a vehicle.
Vehicle Battery Adapter (AE33)
Use the AE33 vehicle battery adapter to provide power to your CK3
from your vehicle. To use the vehicle battery adapter, you also need
the AA23 power adapter.
Audio Adapter (AA20)
Use the audio adapter to connect an audio device, such as a headset,
to your CK3.
RS-232 Adapter (AA21)
Use the RS-232 adapter to connect RS-232 devices to your CK3.
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Connecting to a Bluetooth Scanner
You can connect to an Intermec Bluetooth scanner, such as the SF51
or SR61, using one of these methods:
•
Scan the association bar code label that ships with the CK3.
•
Run the Wireless Scanning Wizard.
To connect to a Bluetooth scanner with the association label
1 Make sure that the Bluetooth radio on your CK3 is enabled and
that your CK3 is visible and connectable.
2 Make sure that your Bluetooth scanner is on.
3 With your Bluetooth scanner, scan the Bluetooth association bar
code label that ships with the CK3.
4 When prompted, enter the passcode for your scanner. The default
passcode for Intermec Bluetooth scanners is 0000.
5 Tap Finish.
To connect to a Bluetooth scanner with the Wireless Scanning Wizard
1 Select Start > Settings > the System tab > Wireless Scanning.
2 Follow the onscreen instructions to connect to a scanner.
CK3 Mobile Computer User’s Manual
31
Chapter 2 — Connecting and Configuring the CK3
Configuring Bluetooth Communications for Wireless
Printing
To configure your CK3 for Bluetooth wireless printing, you need to:
•
make sure Bluetooth power is on. For help, see the procedure in
“Configuring Bluetooth Communications” on page 29.
•
create an application that opens the wireless printing COM port
on your CK3. For help, see the Bluetooth Resource Kit, part of the
Intermec Developer Library (IDL), available from the Intermec
web site at www.intermec.com/idl.
•
select the current wireless printer on the CK3. For help, see the
next procedure.
To select the current wireless printer
1 Select Start > Settings > the System tab > Wireless Printing.
2 Tap Search to find a printer, or tap Manual to enter a device
address. Follow the onscreen instructions to select the current
wireless printer.
3 (Optional) Tap Print Test Page. The printer prints out the test
page.
Note: You can also print wirelessly using Microsoft APIs with
Bluetooth extensions for Winsock and Bluetooth virtual COM ports.
For help, see the IDL, available from the Intermec web site at
www.intermec.com/idl.
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CK3 Mobile Computer User’s Manual
Chapter 2 — Connecting and Configuring the CK3
Connecting to a Bluetooth Audio Device
Use the Bluetooth Audio applet to discover, activate, and connect to
Bluetooth audio devices such as a Bluetooth headset.
To connect to a Bluetooth audio device
1 Select Start > Settings > the System tab > Bluetooth Audio. The
Bluetooth Audio screen appears.
2 Follow the onscreen instructions to connect to a Bluetooth audio
device.
Configuring Ethernet Communications
You connect your CK3 to your Ethernet network with an ethernet
cable and one of these accessories:
•
AD20 single dock with an AA12 ethernet adapter
•
AD21 ethernet multidock
To use your CK3 in an Ethernet network
1 Connect your CK3 to an ethernet network with an AD20 or AD21.
Ethernet communications is automatically enabled on your CK3.
2 Configure these network parameters:
•
If you have a DHCP server, enable DHCP.
•
If you do not have a DHCP server, set these parameters:
a IP address
b Subnet mask
CK3 Mobile Computer User’s Manual
33
Chapter 2 — Connecting and Configuring the CK3
Default router
3 If necessary, set these parameters:
•
Primary and secondary DNS servers
•
Primary and secondary WINS servers
4 Make sure that your CK3 is communicating with the network and
that the network can see your CK3.
Using Serial and USB Communications
You can use these CK3 accessories to transmit data to and receive data
from another device through serial or USB communications:
•
AD20 single dock
•
AV10 vehicle dock
•
AA21 RS-232 adapter
For more information about these accessories and how to order them,
see “Accessories” on page 90.
Checking the Status of Your Wireless Connection
After you configure your wireless settings, you can use iConnect to
check the status of your connection. You can also use iConnect to
configure the network settings and test the connection of your CK3
against the network.
To check the status of your wireless connection
1 Tap the iConnect icon (
screen.
) in the lower right corner of the Today
2 From the iConnect menu, select Status > Wireless. The Wireless
Status screen appears and checks the connection.
To configure the network settings
•
From the iConnect menu, tap Tools > Wireless Settings.
To test the connection of your CK3 against your network
•
34
From the iConnect menu, select Tools > Ping Test.
CK3 Mobile Computer User’s Manual
Chapter 2 — Connecting and Configuring the CK3
Viewing Detailed 802.11b/g Radio Connection Information
Use the ISpyWiFi utility to view detailed information for your 802.11
radio connection. You can also use ISpyWiFi to scan for access points
in your network and ping for detailed information.
You start the ISpyWiFi utility using the iConnect icon or File
Explorer. With File Explorer, you can also create a shortcut to start the
utility from the CK3 desktop.
To start the ISpyWiFi utility
•
Tap the iConnect icon ( ) in the lower right corner of the Today
screen and select Status > Wireless > the Advanced button.
Or,
1 Tap Start > File Explorer.
2 Tap the arrow next to My Documents and select My Device.
CK3 Mobile Computer User’s Manual
35
Chapter 2 — Connecting and Configuring the CK3
3 Tap the Windows folder and scroll down to find ISpyWiFi.
4 Tap ISpyWifi. The ISpyWiFi utility starts.
To add an ISpyWiFi shortcut to the CK3 Programs folder
1 Tap and hold your stylus on the ISpyWiFi executable until the
pop-up menu appears.
2 Select Copy from the pop-up menu.
3 Navigate to the Windows\Start Menu\Programs folder.
4 Tap and hold the stylus in the empty area at the bottom of the
screen until the pop-up menu appears.
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CK3 Mobile Computer User’s Manual
Chapter 2 — Connecting and Configuring the CK3
5 Select Paste Shortcut.
6 Close File Explorer.
7 Select Start > Programs. The ISpyWiFi shortcut appears in the
programs list.
For more information about the ISpyWiFi tabs, see “Understanding
ISpyWiFi” on page 92.
Configuring Wireless Security
The CK3 provides four types of security for your wireless network:
•
Wi-Fi Protected Access 2 (WPA2™)
•
Wi-Fi Protected Access (WPA)
•
802.1x
•
WEP
This section explains how to configure wireless security on your CK3.
If you choose not to use security, see “Disabling Security” on
page 49. Intermec always recommends that you implement security.
You must use either Funk or Microsoft security to implement your
security solution. For details, see the next section, “Choosing
Between Funk and Microsoft Security.”
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37
Chapter 2 — Connecting and Configuring the CK3
If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this
section also assumes that your authentication server and
authenticators are properly configured. For more information on
802.1x security, see the MobileLAN™ secure 802.1x Security Solution
Installation Guide (P/N 073134) available at www.intermec.com.
Note: Your security choice does not depend on your authentication
server. For example, you can choose Funk security if you use
Microsoft Active Directory® to issue certificates.
Choosing Between Funk and Microsoft Security
The CK3 supports both Funk and Microsoft security. The option you
choose depends on your network security needs.
Understanding Microsoft and Funk Security
Security Choice Description
38
Microsoft
Microsoft security dynamically selects wireless networks
based on your preferences. If you are primarily using the
CK3 to connect to WiFi hotspots, you may want to use
Microsoft security.
To use Microsoft security, you need to select it as your
security choice. For help, see “Selecting Microsoft as
Your Security Choice” on page 43.
Funk (default)
Funk security offers features that are similar to Microsoft
security, but Funk also offers these features:
• CCX v2.0 compliance
• Support for LEAP and TTLS
• Configuration of up to four profiles
If you are using the CK3 in a static environment that
requires a high level of security, you should use Funk
security.
To use Funk security, you need to select a profile. For help,
see the next section, “Selecting a Funk Security Profile.”
CK3 Mobile Computer User’s Manual
Chapter 2 — Connecting and Configuring the CK3
Selecting a Funk Security Profile
You can define up to four profiles for Funk security. Different profiles
let your CK3 communicate in different networks without having to
change all of your security settings. For example, you may want to set
up one profile for the manufacturing floor and one for the
warehouse. By default, the active profile is Profile 1.
Note: You can also use the Profile Wizard to configure most wireless
security settings. To start the Profile Wizard, tap the iConnect icon
( ) in the lower right corner of the Today screen and select Tools >
Wireless Settings.
To select a Funk security profile
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Funk Security.
3 Tap a profile to expand it.
4 (Optional) In the Profile Label text box, enter a meaningful name
for your profile.
5 Configure your security settings. For help, see the next sections.
6 Repeat Steps 3 through 5 for each profile you want to define.
7 Select one profile as the active profile by tapping Active Profile
and choosing a profile from the list.
8 Save your settings.
Configuring WPA Security With Funk Security
Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or
WPA2-PSK security on your CK3 with Funk security.
To configure WPA-802.1x or WPA2-802.1x with Funk security
1 Make sure the communications and radio parameters on your
CK3 are configured.
2 Make sure Funk is selected as your security choice.
3 Start Intermec Settings.
4 Choose Communications > 802.11 Radio > Funk Security.
5 Select the profile you want to configure.
CK3 Mobile Computer User’s Manual
39
Chapter 2 — Connecting and Configuring the CK3
6 For Association, choose WPA or WPA2. Encryption
automatically defaults to TKIP or AES, respectively.
7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and press
Enter.
8 If you choose TTLS or PEAP:
a For Prompt for Credentials, choose Enter credentials now.
Note: You can use Prompt for Credentials to troubleshoot
your network connection.
b Tap User Name, enter your user name, and press Enter.
Tap User Password, enter your password, and press Enter.
d For Validate Server Certificate, choose Yes and press Enter.
Note: The correct date must be set on your CK3 when you
enable Validate Server Certificate.
If you choose TLS:
a Load a user and root certificate on your CK3. For help, see
“Loading a Certificate” on page 47.
b Enter a User Name and Subject Name.
For Validate Server Certificate, choose Yes and press Enter.
d (Optional) To increase your level of security, enter a Server 1
Common name and a Server 2 Common name.
9 Save your settings and exit Intermec Settings.
To configure WPA or WPA2 with Funk security
1 Make sure the communications and radio parameters on your
CK3 are configured.
2 Make sure Funk is selected as your security choice.
3 Start Intermec Settings.
4 Choose Communications > 802.11 Radio > Funk Security.
5 Select the profile you want to configure.
6 For Association, choose WPA or WPA2 and press Enter.
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CK3 Mobile Computer User’s Manual
Chapter 2 — Connecting and Configuring the CK3
7 For 8021x, choose None and press Enter.
8 For Pre-Shared Key, enter the pre-shared key or passphrase.
The pre-shared key must be a value of 32 hex pairs preceded by 0x
for a total of 66 characters. The value must match the key value on
the access point. The passphrase must be from 8 to 63 characters.
After you enter a passphrase, the CK3 internally converts it to a
pre-shared key.
This value must match the passphrase on the authenticator.
9 Save your settings and exit Intermec Settings.
Configuring 802.1x Security With Funk Security
1 Make sure the communications and radio parameters on your
CK3 are configured.
2 Make sure Funk is selected as your security choice.
3 Start Intermec Settings.
4 Choose Communications > 802.11 Radio > Funk Security.
5 Select the profile you want to configure.
6 For Association, choose Open and press Enter.
7 For Encryption, choose WEP and press Enter.
8 For Authentication, choose TTLS, PEAP, or TLS and press
Enter.
9 If you choose TTLS or PEAP:
a Tap User Name, enter your user name, and press Enter.
b Tap Password prompt, choose Enter password now, and
press Enter.
Note: You can use Password prompt to troubleshoot your
network connection.
Tap User Password, enter your password, and press Enter.
d For Validate Server Certificate, choose Yes and press Enter.
CK3 Mobile Computer User’s Manual
41
Chapter 2 — Connecting and Configuring the CK3
If you choose TLS:
a Load a user and root certificate on your CK3. For help, see
“Loading a Certificate” on page 47.
b For Validate Server Certificate, choose Yes and press Enter.
Enter a User Name and Subject Name.
d (Optional) To increase your level of security, enter a Server 1
Common name and a Server 2 Common name.
10 Save your settings and exit Intermec Settings.
Configuring LEAP Security on Your CK3
1 Make sure the communications and radio parameters on your
CK3 are configured.
2 Make sure Funk is selected as your security choice.
3 Start Intermec Settings.
4 Choose Communications > 802.11 Radio > Funk Security.
5 Select the profile you want to configure.
6 For 8021x, choose LEAP and press Enter.
7 For Association, choose Open, WPA, WPA2, or Network EAP
and press Enter. Encryption automatically defaults to TKIP if you
choose WPA, AES if you choose WPA2, and WEP if you choose
Open or Network EAP.
8 For Prompt for Credentials, choose Enter credentials now.
9 Tap User Name, enter your user name, and press Enter.
10 Tap User Password, enter your password, and press Enter.
11 Save your settings and exit Intermec Settings.
Configuring Static WEP Security With Funk Security
1 Make sure the communications and radio parameters on your
CK3 are configured.
2 Make sure Funk is selected as your security choice.
3 Start Intermec Settings.
4 Choose Communications > 802.11 Radio > Funk Security.
5 Select the profile you want to configure.
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CK3 Mobile Computer User’s Manual
Chapter 2 — Connecting and Configuring the CK3
6 For Association, choose Open and press Enter.
7 For Encryption, choose WEP and press Enter.
8 For 8021x, choose None.
9 Define a value for the keys you want to use. You can define up to
four keys (Key 1 through Key 4).
Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes
long depending on the capability of the radio. Set a 5- byte value
for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must
be preceded by 0x and contain 5 or 13 hex pairs.
10 For Transmit key, choose the key you want to use for
transmitting data.
11 Save your settings and exit Intermec Settings.
Selecting Microsoft as Your Security Choice
The default security setting is Funk. If you want to use Microsoft
security, you need to select it as your security choice. After you select
Microsoft as your security choice, you will be prompted to save your
settings and reset your CK3 for your change to take effect.
With Microsoft as your security choice, you can configure:
•
WPA
•
802.1x
•
Static WEP
To select Microsoft security as your security choice
1 Select Start > Settings > the System tab > Intermec Settings. The
Intermec Settings application appears.
2 Select Communications > 802.11 Radio > Security Choice.
3 From the Security Choice list, select Microsoft Security and save
your settings. An alert box appears telling you that you must save
your settings and warm boot the CK3 for the new security choice
to take effect.
4 Tap Yes. The CK3 resets and starts with Microsoft Security as the
Security Choice.
CK3 Mobile Computer User’s Manual
43
Chapter 2 — Connecting and Configuring the CK3
Configuring WPA Security With Microsoft Security
Use these procedures to set WPA-802.1x and WPA-PSK security on
your CK3 with Microsoft security.
To enable WPA-802.1x with Microsoft security
1 Make sure the communications and radio parameters on your
CK3 are configured.
2 Start Intermec Settings.
3 Choose Communications > 802.11 Radio > Microsoft Security.
4 For Infrastructure Mode, choose Infrastructure.
5 For Network Authentication, choose WPA. Data Encryption
automatically defaults to TKIP.
6 For 802.1x Authentication, choose either TLS or PEAP.
7 If you choose TLS:
a Select Properties and tap the Run App button. The Auth.
Settings dialog box appears.
b Tap the Select button.
Select your certificate from the list and press Enter. The User
Logon dialog box appears.
d Enter a User Name and Domain and press Enter.
If you choose PEAP:
a Select Properties and tap the Run App button. The Auth.
Settings box appears.
b Select Validate Server and press Enter. When the radio starts
to authenticate, the Network Password dialog box appears.
Enter a User Name and Password and select Save Password.
d (Optional) In the Domain field, enter the Active Directory
domain associated with the user account.
e Press Enter.
8 Save your settings and exit Intermec Settings.
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CK3 Mobile Computer User’s Manual
Chapter 2 — Connecting and Configuring the CK3
To enable WPA-PSK With Microsoft Security
1 Make sure the communications and radio parameters on your
CK3 are configured.
2 Start Intermec Settings.
3 Choose Communications > 802.11 Radio > Microsoft Security.
4 For Infrastructure Mode, choose Infrastructure.
5 For Network Authentication, choose WPA-PSK. Data
Encryption automatically defaults to TKIP.
6 For Pre-Shared Key, enter the pre-shared key or the passphrase.
The pre-shared key must be a value of 32 hex pairs preceded by
0x for a total of 66 characters. The value must match the key value
on the authenticator. The passphrase must be from 8 to 63
characters. After you enter a passphrase, the CK3 internally
converts it to a pre-shared key.
This value must match the passphrase on the authenticator.
7 Save your settings and exit Intermec Settings.
Configuring 802.1x Security With Microsoft Security
1 Make sure the communications and radio parameters on your
CK3 are configured.
2 Start Intermec Settings.
3 Choose Communications > 802.11 Radio > Microsoft Security.
4 For Infrastructure Mode, choose Infrastructure.
5 For Network Authentication, choose Open.
6 For Data Encryption, choose WEP.
7 For 802.1X Authentication, choose TLS or PEAP.
8 If you choose TLS:
a Select Properties and tap the Run App button. The Auth.
Settings box appears.
b Tap the Select button.
Select your certificate from the list and press Enter. The User
Logon dialog box appears.
CK3 Mobile Computer User’s Manual
45
Chapter 2 — Connecting and Configuring the CK3
d Enter a User Name and a Domain. and press Enter.
If you choose PEAP:
a Select Properties and tap the Run App button. The Auth.
Settings box appears.
b Select Validate Server and press Enter. When the radio starts
to authenticate, the Network Password dialog box appears.
Enter a User Name and Password and select Save Password.
d (Optional) In the Domain field, enter the domain.
e Press Enter.
9 For Network Key Setting, choose Automatic.
10 Save your settings and exit Intermec Settings.
Configuring Static WEP Security With Microsoft Security
1 Make sure the communications and radio parameters on your
CK3 are configured.
2 Start Intermec Settings.
3 Choose Communications > 802.11 Radio > Microsoft Security.
4 For Network Authentication, choose Open.
5 For Data Encryption, choose WEP.
6 For Network Key Setting, choose Enter Key and Index.
7 For Network Key Value, enter an ASCII key or a hex key that is
either 5 bytes or 13 bytes long depending on the capability of the
radio.
Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit
WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex
pairs.
8 For Network Key Index, select the key you want to use for data
transmission.
9 Save your settings and exit Intermec Settings.
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CK3 Mobile Computer User’s Manual
Chapter 2 — Connecting and Configuring the CK3
Loading a Certificate
If you choose to use transport layer security (TLS) with WPA or 802.1x
security, you need a unique client certificate on the CK3 and a trusted
root certificate authority (CA) certificate. Certificates are pieces of
cryptographic data that guarantee a public key is associated with a
private key. They contain a public key and the entity name that owns
the key. Each certificate is issued by a certificate authority.
To import a certificate
1 Tap the iConnect icon ( ) in the lower right corner of the Today
screen. The iConnect pop-up menu appears.
2 Select Tools > Wireless Settings. The Profile Wizard appears.
3 Tap Edit Selected Profile > the Security tab.
4 For 8021x Security, select PEAP, TLS, or TTLS.
CK3 Mobile Computer User’s Manual
47
Chapter 2 — Connecting and Configuring the CK3
5 Tap Get Certificates.
6 To import a root certificate:
a Tap the <<< button next to the Import Root Certificate field
to select the root certificate (DER-encoded .cer file) to import.
b Click Import Root Cert to install the selected certificate.
To import a user certificate:
a Tap the <<< button next to the Certificate Path field to select
the user certificate (DER-encoded .cer file without the private
key) to import.
b Tap the <<< button next to the Key Path field to select the
private key (.pvk file) which corresponds to the user certificate
you selected.
To import a certificate from an IAS server:
a Tap Web Enrollment.
b Enter the User, Password, and Server (IP address) to log into
the server.
Tap OK. A dialog box appears asking if you want to load the
root certificate.
d Tap OK. The Enrollment Tool message box appears telling you
that the certificate has been added.
e Tap OK to close the message box.
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CK3 Mobile Computer User’s Manual
Chapter 2 — Connecting and Configuring the CK3
Disabling Security
If you choose not to use security with your wireless network, you can
disable it on the CK3. Intermec recommends that you always set
security in your network.
To disable security
1 Open Intermec Settings.
2 Choose Communications > 802.11 Radio > Microsoft Security.
3 For Network Authentication, choose Open.
4 For Data Encryption, choose Disabled.
5 Close Intermec Settings.
CK3 Mobile Computer User’s Manual
49
Chapter 2 — Connecting and Configuring the CK3
50
CK3 Mobile Computer User’s Manual
3
Developing and Installing
Applications
This chapter contains guidelines for developing
applications for the CK3 and contains these sections:
•
Developing Applications for the CK3
•
Installing Applications on the CK3
•
Freeing Up Virtual Memory for Applications
•
Launching an Application Automatically
•
Upgrading the System Software
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Chapter 3 — Developing and Installing Applications
Developing Applications for the CK3
The CK3 runs applications programmed in Microsoft Visual Studio
2005. You can also use Microsoft eMbedded Visual C++ 4.0 to
program applications, but some features may not be available. Use
this section to understand the hardware and software you need to
develop applications for the CK3.
Use the Intermec resource kits to develop new applications to run on
the CK3. The Intermec resource kits are a library of C++ and .NET
components grouped by functionality that you can use to create
applications for the computer. The resource kits are part of the
Intermec Developer Library (IDL), and can be downloaded from the
Intermec IDL web site at www.intermec.com/idl.
To use the resource kits, you need these hardware and software
components:
52
•
Pentium desktop, 400 MHz or later
•
Windows 2000 (Service Pack 2 or later) or Windows XP (Home,
Professional, or Server)
•
For native and managed development, Microsoft Visual Studio
2005
•
128 MB RAM (196 MB recommended)
•
360 MB hard drive space for minimum installation (720 MB for
complete)
•
CD-ROM drive compatible with multimedia desktop specification
•
VGA or higher-resolution monitor (Super VGA recommended)
•
Microsoft Mouse or compatible pointing device
CK3 Mobile Computer User’s Manual
Chapter 3 — Developing and Installing Applications
Installing Applications on the CK3
You can install applications on your CK3 using one of these methods:
•
Package your application as a cabinet (.cab) file.
•
Send the .exe file (simple applications, only) to the CK3.
•
Copy a directory structure that contains the application,
supporting files, DLLs, images, and data files.
Intermec recommends using .cab files to install your applications.
The CK3 uses standard Windows Mobile .cab files and can install
third-party .cab files. You can program your .cab file to install your
application to one of these memory locations on your CK3:
•
Object Store or Flash File Store. The Object Store is a
DiskOnChip® flash that looks like a disk. The Flash File Store is
an area of storage which is embedded in a section of the system
flash memory. This storage is not erased during a reset, although
it may be erased during the reflashing process. In addition to
storing applications and data files, you can also store persistent
registry information to the Flash File Store region.
•
Optional microSD card. If you are using a microSD card, this
should be the primary location to place application installation
files. The microSD card creates the Storage Card folder (SDMMC)
on the CK3. For help using a microSD card, see “Using a
microSD Card” on page 21.
•
Non-volatile Flash File Store. Use the small non-volatile Flash File
Store region to hold .cab files that rebuild the system at clean boot
or install applications from a .cab file into the Flash File Store so
that they are “ready-to-run” when you perform a clean boot. The
flash in the system has a limited number of write cycles, so do not
use the Flash File Store for excessive writing.
Files copied to any of these locations are safe when you cold boot the
CK3 as long as the AutoRun system is installed in the appropriate
location. For more information about AutoRun, see the Intermec
Developer’s Library (IDL) Resource Kit Developer’s Guide available
from www.intermec.com/idl.
When you copy a .cab file to the \CabFiles folder, the folder
automatically extracts that .cab file on every cold boot.
CK3 Mobile Computer User’s Manual
53
Chapter 3 — Developing and Installing Applications
You can use these methods to install files and applications on your
CK3:
•
SmartSystems Foundation
•
ActiveSync
•
microSD card
•
FTP server
•
Wavelink Avalanche
The following sections explain how to use each process to install your
application on the CK3.
Installing Applications Using SmartSystems Foundation
Your CK3 is SmartSystems-enabled, which lets you use the
SmartSystems console to install Intermec applications on your
CK3. The console is part of SmartSystems Foundation. For more
information, go to the Intermec web site at www.intermec.com/
SmartSystems.
To install an application using the SmartSystems console
1 Download the application to your PC.
2 Double-click the application. The application appears in the
SmartSystems console in the Software Vault.
3 Drag the application to each CK3 in your network or to a group of
CK3s in a folder.
Installing Applications Using Microsoft ActiveSync
You can send applications from your PC to your CK3 using Microsoft
ActiveSync.
To install an application using Microsoft ActiveSync
1 On your PC, copy the .cab file you want to download to your CK3.
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CK3 Mobile Computer User’s Manual
Chapter 3 — Developing and Installing Applications
2 Create an ActiveSync connection between your PC and CK3. For
help, see “Connecting to a PC” on page 26.
3 Click Explore. The Mobile Device window opens.
4 Double-click My Windows Mobile-Based Device.
5 Navigate to the folder you want to copy the .cab file to, and paste
the .cab file in the folder.
6 Clean boot the CK3. For help, see “Clean Booting the CK3” on
page 74.
7 On your CK3, tap Start > Programs > File Explorer and navigate
to the location of the .cab file.
8 Tap the .cab file to install it.
Installing Applications Using a microSD Card
Using a microSD card is the best method for installing applications.
To install applications using the storage card
1 Suspend the CK3 and remove the microSD card.
2 Insert the microSD card into a microSD adapter card and then
place it in the storage card reader connected to your PC.
3 Copy your application file to the microSD card.
4 Remove the microSD card from the adapter card and insert it into
the CK3.
CK3 Mobile Computer User’s Manual
55
Chapter 3 — Developing and Installing Applications
5 On your CK3, navigate to the storage card folder and run your
application.
Installing Applications Using the FTP Server
The CK3 has a built-in FTP Server that connects to a network through
Ethernet, 802.11 b/g, or Bluetooth communications. You can use the
server to transfer your application file to the computer. Another
benefit of using the FTP server is that you can create FTP scripts to
automate the process of copying your files to the computer. This
option is useful when you need to send files to a large number of
computers.
The easiest way to manage the FTP server is to enable the FTP menu
within iConnect.
To enable the FTP menu
•
Create this DWORD registry key and set it to a value of 1:
HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenu
The iFTP menu is available the next time your start iConnect.
To manage the state of the FTP server
•
Modify these existing registry keys:
HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStart
HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat
Where 1 = enable and 0 = disable.
Installing Applications Using Wavelink Avalanche
You can use the Wavelink Avalanche device management system to
install applications on all of your wireless CK3 computers. To use
Wavelink Avalanche, you need to install the Avalanche Enabler on
your CK3.
To install the Avalanche Enabler on your CK3
1 Tap Start > File Explorer > Windows > InstallSelect. The
InstallSelect utility starts.
2 Make sure that Avalanche Enabler is selected.
3 Tap Apply. You CK3 clean boots and Avalanche Enabler is
installed.
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CK3 Mobile Computer User’s Manual
Chapter 3 — Developing and Installing Applications
Each time the Avalanche Enabler is activated (typically on a reset), the
CK3 attempts to connect to the Avalanche Agent. When the CK3
connects to the agent, the agent determines whether an update is
available and immediately starts the software upgrade, file transfer, or
configuration update.
Note: If you manually activate the Avalanche Enabler on the CK3, you
may be prompted for a password when you exit the Avalanche
Enabler. The default password is leave.
To remotely manage the CK3 with Avalanche
1 Install software packages and updates for the CK3 using the
Avalanche Administrative console.
2 Schedule the CK3 updates or manually initiate an update using
the Avalanche Administrative console.
For more information on using Wavelink Avalanche, contact your
local Intermec representative or visit the Wavelink web site at
www.wavelink.com.
Freeing Up Virtual Memory for Applications
You can use the InstallSelect application to free up virtual memory
and create more space to load and run custom applications.
Note: InstallSelect is designed for use only by administrators,
developers, integrators, or Intermec service representatives. Do not
run InstallSelect while using any other applications.
When you free up virtual memory, you reduce the amount of virtual
memory used by portions of the SmartSystems Platform Bundle
(SSPB) by removing value-added software features. Be sure to back up
any related files that you want before you use the InstallSelect
application. For more information on SSPB, see “Upgrading the
System Software” on page 61.
Removing software features may result in loss of computer
functionality or the ability to manage device settings. Contact
your Intermec service representative for information about each
software feature before making changes.
CK3 Mobile Computer User’s Manual
57
Chapter 3 — Developing and Installing Applications
To free up virtual memory
1 Go to Start > Programs > File Explorer.
2 Tap the arrow next to My Documents and select My Device.
3 Tap the Windows folder and scroll down to find InstallSelect.
4 Tap InstallSelect. The Install Select application starts and
displays a Caution message box.
5 Tap OK to close the box.
6 Clear the check box of any components you do not want installed
after a clean boot. For a description of each component, see the
next table.
By default, components already installed on the computer are
automatically checked to be installed again after you perform a
clean boot.
7 Tap Apply to initiate the clean boot and install only the files that
are selected.
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CK3 Mobile Computer User’s Manual
Chapter 3 — Developing and Installing Applications
8 Tap Yes to continue with the clean boot. The computer performs a
clean boot and restarts with all of the checked components
installed.
InstallSelect Software Components
Component Name Description
Data Collection & Data collection and Intermec Settings. Also includes
Intermec Settings on-unit SDK libraries.
If you disable this .cab file, you cannot scan or collect
data on the device and you cannot use Intermec
Settings.
Funk Wireless
Security
Intermec security supplicant that provides a wireless
security solution with several features that are not
supported by Microsoft.
Printer Support
Provides Intermec printer driver support.
Intermec DHCP
Client
Provides the Intermec DHCP client application.
Bluetooth
Provides the Intermec Bluetooth application support.
Avalanche Enabler Enables the client to the Wavelink Device Management
solution.
Depending on the options you selected for your CK3, you may see
other components available from the InstallSelect application.
Launching an Application Automatically
There are two ways to automatically launch your application when
you perform a reset on the computer:
•
Make sure your .cab file places a shortcut to your application in
the \Windows\StartUp folder.
•
Configure AutoRun.exe to launch your application.
AutoRun.exe automates operations on your CK3. You can configure
AutoRun.exe through the AutoRun data file (AutoRun.dat). For
compatibility with other Intermec computers, you can place a copy of
AutoRun.exe in the same folder as your AutoRun.dat file.
CK3 Mobile Computer User’s Manual
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Chapter 3 — Developing and Installing Applications
To create and install the AutoRun.dat file on your computer
1 Create a folder called System on your CK3.
2 On your PC, open the Notepad application.
3 Write commands for AutoRun.dat using the supported AutoRun
script commands. For help, see the next table.
4 Save the Notepad file as AutoRun.dat.
5 Copy the AutoRun.dat file to the System folder on your CK3.
During every boot, the system scans for AutoRun.dat in the
System folder.
AutoRun supports the following script commands in AutoRun.dat.
AutoRun Script Commands
Command Description
EXEC
Launches a specified program and waits for it to finish (up to 10
minutes).
CALL
Processes a specified file of commands and returns.
CHAIN
Processes a specified file of commands and does not return.
RUN
Loads and runs a specified program.
LOAD
Loads and runs a specified program.
AutoRun handles quoted file names for the first parameter, which
allows you to specify path names or file names that contain white
spaces. AutoRun only supports one set of quotes per command.
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CK3 Mobile Computer User’s Manual
Appendix A — Specifications
Power Adapter (AA23)
Use the power adapter to provide power to your CK3 from an external
power supply.
Scan Handle
The scan handle provides you with an alternate way to hold the CK3
and scan bar code labels using a convenient scanning trigger.
Vehicle Holder
Use the vehicle holder to store your CK3 when you are not using it.
Holster
The holster provides you with a convenient way to carry your CK3
when you are not using it.
IP30 and SR61 Battery Pack Adapter
The IP30 and SR61 battery pack adapter lets you charge an AB3
battery using the CK3 quad charger (AC20) or CK3 single dock
(AD20).
CK3 With IP30 Vehicle Holder
If you attached an IP30 to your CK3, you can use the vehicle holder to
store your CK3 when you are not using it.
CK3 Mobile Computer User’s Manual
91
Appendix A — Specifications
Understanding ISpyWiFi
Use the following table to understand the ISpyWiFi tabs.
Understanding the ISpyWiFi Tabs
Tab
Description
ISpy
This tab displays general information about your WiFi connection.
802.11d Country The 802.11d country code.
MAC
The client radio MAC address.
IP (DHCP)
The IP address of the client radio, if using DHCP.
IP (static)
The IP address of the client radio, if using a static IP address.
Status
Shows whether the radio is associated with the access point.
Channel
The channel on which the radio is communicating with the
access point.
ESSID
The text SSID for your network.
BSSID
The MAC address of the access point that the client radio is
communicating with.
Association
Shows the type of association: Open, WPA, WPAPSK, WPA2,
or Network EAP.
Encrypt
Shows potential encryption for the association.
Power
CAM (Constantly Awake Mode) or FAST PSP (Power Save
Poll)
Antenna
Diversity (multiple antennas, Primary (one antenna).
TX Power
Transmit power level in milliwatts (mW).
RSSI
The Received Signal Strength Indicator. The closer to zero,
the better for this indicator.
Link
The data rate at which the radios are communicating.
Scan
Use this tab to scan your network and get information about access points your
CK3 can communicate with.
Supp
Use the Supplicant tab to view information about security and authentication
settings on your CK3.
Ping
92
Configure
Profile
Launches the Profile Wizard and configures 802.11 options.
Reconnect
Disassociates then reassociates and reauthenticates the radio.
Clear Events
Removes information from the Supplicant Event box.
Use this tab to contact and retrieve information from any host in your network.
CK3 Mobile Computer User’s Manual
Appendix A — Specifications
Understanding the ISpyWiFi Tabs (continued)
Tab
RSSI
Description
Host
The IP address of the host computer or device to receive the
ping request.
Repetitions
Number of pings to be sent to the host.
Timing
Statistics
Provides statistics regarding transmission count, timeouts
and round trip times for the pings sent to the host.
Count
Number of pings currently sent.
Min
The minimum round trip time for a ping.
Max
The maximum round trip time for a ping.
Avg
The average round trip time for a ping.
Timeouts
The number of failed pings.
BSSID
The MAC address of the access point communicating with
the client radio.
Channel
The channel used to communicate with the access point.
Link
The data rate of the radio communication.
RSSI
The Received Signal Strength Indicator expressed in dBm.
The closer to zero, the better for this indicator.
List/Graph
Control to change the display from listing to graphing ping
results.
Use this tab to view the history of the AP associations and RSSI
RSSI
The instantaneous Received Signal Strength Indicator
expressed in dBm.
SNR
The instantaneous signal to noise radio for the current
association expressed in dBm.
Noise
The instantaneous noise power being received expressed in
dBm.
SSID
The text SSID for your network.
BSSID
The MAC address of the access point communicating with
the client radio.
Rate
Data rate of the radio communication.
CH
The channel used to communicate with the access point.
MARK
A keypress of bar code scan input used to mark the recorded
RSSI file as set up under the CONF page.
CK3 Mobile Computer User’s Manual
93
Appendix A — Specifications
Understanding the ISpyWiFi Tabs (continued)
Tab
Description
Graph
Conf
94
The graph show a running history of RSSI values captured by
ISpyWiFi. The vertical axis is displayed in dBm and can be
scaled or shifted by tapping the min or max value. The
horizontal axis displays simple time in milliseconds, with 0
being current and minus values being in the past. The color
change of the vertical bar indicates a change in access point
associations. Tapping the graph allows for additional
configuration details to be modified.
Use this page to configure the capture options for the RSSI page
WiFi NIC
Indicates the driver currently being used for RSSI capture.
RSSI History
Controls how and where the RSSI capture will be stored.
Log to File
Starts logging of RSSI capture to file.
Log File
File name and location to be used for logging the captured
RSSI data.
Sample Period
The time in milliseconds between RSSI captures samples
taken by the radio. Setting this time below 1000 milliseconds
(1 second) will burden the radio and impact regular data
communications.
Display Sample
Number of samples to be displayed on the RSSI page graph.
CK3 Mobile Computer User’s Manual
B
Default Settings
95
Appendix B — Default Settings
Default Configuration
The following tables list the default values of the configuration
commands supported on the CK3. If you restore the CK3 to factory
default settings, the CK3 uses these values.
The commands are grouped by function and reflect the organization
of Intermec Settings. For detailed information on most of the
commands, see the Intermec Settings Command Reference Manual
(P/N 937-016-xxx), available from the Intermec web site at
www.intermec.com.
Data Collection
Data Collection Settings
Data Collection Setting
Default Value
Enable Scanner Port
Enable
Enable Scanner Auto-Detect
Enable
Scanner Port Baud Rate
38400
Symbology Settings
96
Symbology
Default Value
AustraliaPost
Disable
Aztec
Disable
BPO
Disable
CanadaPost
Disable
ChinaPost
Disable
Codabar
Disable
Codablock A
Disable
Codablock F
Disable
Code 11
Disable
Code 39
Enable
Code 93
Disable
Code 128/GS1-128
Enable
DataMatrix
Enable
CK3 Mobile Computer User’s Manual
Appendix B — Default Settings
Symbology Settings (continued)
Symbology
Default Value
DutchPost
Disable
EAN/UPC
Enable UPC A, UPC E,
EAN 8, EAN 13
EAN.UCC Composite
Disable
GS1 DataBar Expanded
Disable
GS1 DataBar Limited
Disable
GS1 DataBar Omnidirectional
Disable
Interleaved 2 of 5
Disable
JapanPost
Disable
Matrix 2 of 5
Disable
Maxicode
Disable
Micro PDF417
Disable
MSI
Disable
PDF417
Enable
Planet
Disable
Plessey
Disable
Postnet
Disable
QR Code
Disable
Standard 2 of 5
Disable
Telepen
Disable
TLC 39
Disable
Symbology Option Settings
Symbology Option
Default Value
Preamble
None (disabled)
Postamble
None (disabled)
Global Symbology ID
Disable
Scanner Settings
Scanner Setting
Default Value
Hardware trigger
Enable
CK3 Mobile Computer User’s Manual
97
Appendix B — Default Settings
Scanner Settings (continued)
Scanner Setting
Default Value
Turn Off After Good Read
Enable/One-shot
Trigger mode (area imagers only)
Level
Imager Settings
Imager Setting
Default Value
Predefined Modes
1D and 2D Standard
Sticky Aimer LED duration
0 (disabled)
Signature Image Capture
Disable
Decode Security Settings
Decode Security Setting
Default Value
Consecutive Data Validation
Identical Consecutive Timeout
300 ms
Different Consecutive Timeout
Center Decoding
Disable
Center Decoding Tolerance
Disable
Virtual Wedge Settings
Virtual Wedge Setting
Default Value
Virtual Wedge
Enable
Grid
Null
RFID
RFID Settings
98
RFID Setting
Default Value
Enable RFID Service
Enable
CK3 Mobile Computer User’s Manual
Appendix B — Default Settings
Application Connection Settings
Application Connection Setting
Default Value
Allow External BRI Connections
Enable
BRI TCP Port
2189
Enable Logging
Disable
Reader 1 Settings
Reader 1 Setting
Default Value
Enable Reader
Disable
Reader Model
IP30
RFID Module Settings
RFID Module Setting
Default Value
Tag Type
EPC Class 1 Gen2
Dense Reader Mode
Disable
LBT Channel
LBT Scan Enable
Enable
Field Separator
Space ()
ID Report
Enable
No Tag Report
Disable
Report Timeout
0 ms
Timeout Mode
Disable
ID Timeout
100 ms
Antenna Timeout
10 ms
ID Tries
Antenna Tries
Read Tries
Write Tries
Initialization Tries
Lock Tries
Select Tries
Unselect Tries
CK3 Mobile Computer User’s Manual
99
Appendix B — Default Settings
RFID Module Settings (continued)
RFID Module Setting
Default Value
Initial Q
Field Strength dB
30
Session
Enable Antenna Port 1
Enable
Enable Antenna Port 2
Disable
Enable Antenna Port 3
Disable
Enable Antenna Port 4
Disable
Bluetooth Power Off
300 s
Communications
Communications Settings
Communications Setting
Default Value
Device Name
IntermecCK3
Bluetooth Settings
Bluetooth Setting
Default Value
Bluetooth Power
Off
Bluetooth Discoverable
Disable
Bluetooth Connectable
Disable
802.11 Radio Settings
100
802.11 Radio Setting
Default Value
Security Choice
Funk Security
Allow Security Changes
Enable
Radio Measurement
Radio Enabled
Enable
CK3 Mobile Computer User’s Manual
Appendix B — Default Settings
Funk Security Settings
Funk Security Setting
Default Value
Active Profile
Profile Label
Profile_1
Network Type
Infrastructure
Channel
SSID
INTERMEC
Power Mode
Enabled (Fast PSP)
8021x
None
Association
Open
Encryption
None
Pre-Shared Key
Null
Transmit Key
Key1
Prompt for Credentials
Enable
User Name
anonymous
User Password
anonymous
Inner Authentication-TTLS
MS-Chapv2
Anonymous name
anonymous
Inner EAP
EAP/MDS
Inner Authentication-PEAP
EAP/MS-Chapv2
Subject Name
Null
Validate Server Certificate
No
Server 1 Common Name
Null
Server 2 Common Name
Null
Mixed Cell
Off
CCKM
Off
Automatic PAC Provisioning
Off
Provisioning PAC Prompt
Off
Reprovisioning PAC Prompt
Off
PACManager
Null
Logging
Off
Radio Measurement
Radio Enabled
Enable
CK3 Mobile Computer User’s Manual
101
Appendix B — Default Settings
Ethernet Adapter Settings
IP Settings
Default Value
DHCP
Enable
DHCP Client Identifier
Null
Primary DNS
0.0.0.0
Secondary DNS
0.0.0.0
Primary WINS
0.0.0.0
Secondary WINS
0.0.0.0
Certificates Settings
Certificates Setting
Default Value
Import Root Certificates
False
Import User Certificates
False
Import Pac Files
False
Ethernet Adapter IP Settings
Ethernet Adapter IP Setting
Default Value
DHCP
Enable
DHCP Client Identifier
Null
Primary DNS
Null
Secondary DNS
Null
Primary WINS
Null
Secondary WINS
Null
PSK Settings
102
PSK Setting
Default Value
Remote Connection
Host IP
Host Port
0.0.0.0
5555
CK3 Mobile Computer User’s Manual
Appendix B — Default Settings
PSK Settings (continued)
PSK Setting
Default Value
Serial Port
Baud
Parity
Data Bits
Stop Bits
Flow Control
Protocol
EOM1
EOM2
SOM
Reader Command
LRC
Handshake
115200
Even
7 Data Bits
1 Stop Bit
No Flow Control
Configurable
\x03
\xFFFFFFFF
\x02
Enable w/o TMF
Disable
Disable
Device Settings
Device Settings
Device Setting
Default Value
Date
Null
Time
Null
Adjust for Daylight Time
Disable
Good Read Beep
One Beep
Good Read Light
On
Beeper Volume
Medium
Display Settings
Display Setting
Default Value
Backlight on Battery Power
Backlight Turns Off After
Backlight On Tap
30 s
Enable
Backlight on External Power
Backlight Turns Off After
Backlight On Tap
1 min
Enable
Backlight Level
High
Screen Rotation
0 degrees
CK3 Mobile Computer User’s Manual
103
Appendix B — Default Settings
Keypad Settings
Keypad Setting
Default Value
Scan Button Remapping for Handle Trigger
BRI
Scan Button Remapping for Middle Scan Button
Scanner
Power Management Settings
Power Management Setting
Default Value
Battery Power
Device Turns Off After
Screen Turns Off After
2 min
1 min
External Power
Device Turns Off After
Screen Turns Off After
Disable
Disable
Device Monitor
Device Monitor Settings
Device Monitor Setting
Default Value
Poll Period
1 min
Threshold Values
Backup Battery Charge Remaining
Main Battery Charge Remaining
Storage Load
Memory Load
10
10
90
90
Core Messaging Service
Core Messaging Service Settings
104
Core Messaging Service Setting
Default Value
Associated Server IP
Null
Server Name
INTERMEC
Keep Alive Ping Interval
30 s
CK3 Mobile Computer User’s Manual
C
Keypads and Keystrokes
105
Appendix C — Keypads and Keystrokes
Standard Characters
Use the following tables to learn how to enter standard and hidden
characters and functions with the keypad.
Alphanumeric Characters
Character
Numeric Keypad
Esc
FldExit
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
F11
F12
106
Alphanumeric Keypad
Esc
CK3 Mobile Computer User’s Manual
Appendix C — Keypads and Keystrokes
Alphanumeric Characters (continued)
Character
Alphanumeric Keypad
Numeric Keypad
FldExit
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
F11
F12
CK3 Mobile Computer User’s Manual
107
Appendix C — Keypads and Keystrokes
Alphanumeric Characters (continued)
Character
Alphanumeric Keypad
Numeric Keypad
Function Keys
Function
108
Alphanumeric Keypad
Numeric Keypad
F1
F1
F1
F2
F2
F2
F3
F3
F3
F4
F4
F4
F5
F5
F5
F6
F6
F7
F7
F8
F8
F9
F9
F10
F10
F11
F11
F12
F12
F13
F1
F14
F2
F15
F3
F16
F4
F17
F5
F18
F6
F19
F7
F20
F8
F21
F9
F22
F10
F23
F11
F24
F12
CK3 Mobile Computer User’s Manual
Appendix C — Keypads and Keystrokes
Special Functions
Function
Alphanumeric Keypad
Numeric Keypad
Forward Tab
Back Tab
Space
Backspace
Shift
Caps Lock
Field Exit
FldExit
FldExit
Up Arrow
Down Arrow
Left Arrow
Right Arrow
Hidden Characters and Functions
Character or Function
Alphanumeric Keypad
Numeric Keypad
71
OEM Down
CR Select
Select
Zoom
CK3 Mobile Computer User’s Manual
109
Appendix C — Keypads and Keystrokes
110
CK3 Mobile Computer User’s Manual
I
Index
111
Index
Numerics
802.11b/g radio
communications,
configuring 29
connection information,
viewing 35
802.11d standard, described 2
802.1x security
configuring with Funk 41
configuring with Microsoft 45
AA20 audio adapter, described 90
AA21 RS-232 adapter, described 90
AA23 power adapter, described 91
AB17 and AB18 battery,
described 90
AB3 battery, charging with the IP30
and SR61 battery pack
adapter 91
AC20 quad charger
charging times 4
described 90
accessories, described 90
ActiveSync
connecting to a PC 26
installing applications 54
AD20 single dock
charging times 4
described 90
AD21 ethernet multidock
charging times 4
described 90
AD22 charge-only multidock
charging times 4
described 90
adjusting the speaker volume 10
AE33 vehicle battery adapter,
described 90
aligning the touch screen 13
alphanumeric keypad. See keypad.
applications
developing 52
installing
ActiveSync, using 54
Flash File Store 53
microSD card, using 53
112
non-volatile Flash File
Store 53
Object Store 53
using cab files 53
using FTP server 56
using microSD card 55
using SmartSystems
Foundation 54
using Wavelink Avalanche 56
launching automatically 59
area imager
reading distances 82, 84
scanning bar codes 18–20
association label, connecting to a
Bluetooth scanner 31
audio adapter, AA20, described 90
audio device, Bluetooth,
connecting to 33
audio recordings, creating using
the PTT key 11
AutoRun
script commands 60
using to launch other
processes 60
AV10 vehicle dock
charging times 4
described 90
Avalanche Enabler, installing 56
Avalanche. See Wavelink Avalanche.
backlight settings, configuring 9
backup power, battery 3
bar code symbologies
default settings 96
enabled by default 16
supported 79
battery
AB17 and AB18, described 90
backup power 3
battery icons, described 6
charging times 4
checking the status 6
described 3
installing 5
maximizing battery life 5
CK3 Mobile Computer User’s Manual
Index
battery (continued)
removing 5
status LED 6
battery pack adapter, IP30 and
SR61, described 91
Bluetooth
audio device, connecting to 33
printer, connecting to 32
scanner
connecting to 31
passcode, default 31
Bluetooth Audio applet, described
33
Bluetooth radio
communications,
configuring 29
turning on 30
booting
clean 74
cold 73
troubleshooting 71
warm 73
cab files, using to install
applications 53
calibrating screen 13
calling product support 66
capitalizing characters 9
caps lock, enabling and disabling 9
center-decoding, scanning bar
codes 20
certificates
IAS server, importing from 48
loading 47
root, importing 48
characters
capitalizing 9
entering with
keystrokes 106–109
charging the battery 4
cigarette lighter adapter. See vehicle
battery adapter.
CK3 features 2
clean booting
described 74
troubleshooting 71
CK3 Mobile Computer User’s Manual
cold booting, described 73
color-coded keys, using 8
communications
802.11b/g, configuring 29
Bluetooth, configuring 29
Ethernet, configuring 33
serial, using 34
USB using 34
configuration
default settings 96–104
number, finding 66
configuring
backlight settings 9
network communications 28
parameters 27
remotely with SmartSystems
Foundation 28
settings 27
connecting to a PC 26
contacting Intermec by phone viii
default
bar code symbologies 16
configuration 96–104
developing applications 52
EA20X
performance, improving 19
reading distances 82
scanning bar codes 18
environmental specifications 78
errors, finding and solving 67–72
Ethernet communications,
configuring 33
EV12
reading distances 80
scanning bar codes 17
EX25
performance, improving 19
reading distances 84
extended range area imager
performance, improving 19
reading distances 82
scanning bar codes 18
113
Index
features of the CK3 2
Flash File Store, installing
applications to 53
FTP server
managing 56
using to install applications 56
Funk security
choosing 38
configuring
802.1x 41
LEAP 42
WEP 42
WPA 40
WPA2 40
WPA2-802.1x 39
WPA-802.1x 39
described 38
selecting a profile 39
green key, using 8
handle, scan, described 91
hardware for developing
applications 52
hidden characters, typing 109
holder, vehicle
described 91
for CK3 with IP30, described 91
holster, described 91
IAS server, certificate, importing 48
iConnect
FTP server, enabling 56
icon, illustrated 13
wireless connection, checking
status 34
icons
battery, described 6
screen, described 13
IDL (Intermec Developer Library),
developing applications 52
imager, area
center-decoding 20
114
extended range reading
distances 82
near-far range reading
distances 84
performance, improving 19
predefined modes 20
imager, linear
reading distances 80
scanning bar codes 17
installing the battery 5
InstallSelect
software components,
described 59
using to free up memory 57
Intermec
contact information ii
product support
calling 66
Knowledge Central web
site viii
support contact information viii
Intermec Settings
configuring CK3 27
navigating 28
IP30 and CK3 vehicle holder,
described 91
IP30 and SR61
battery pack adapter, described
91
ISpyWiFi
shortcut, creating 36
tabs, described 92
viewing radio connection
information 35
IVA, described 61
keypad
capitalizing characters 9
color-coded keys, using 8
hidden characters, typing 109
illustrated 7
keystrokes for entering
characters 106–109
options 79
troubleshooting 68
using the color-coded keys 8
CK3 Mobile Computer User’s Manual
Index
launching applications
automatically 59
LEAP security, configuring with
Funk 42
LEDs, status
described 15
illustrated 14
linear imager
reading distances 80
scanning bar codes 17
loading certificates 47
locked computer,
troubleshooting 69
manuals, downloading from web ix
maximizing battery life 5
memory
freeing up virtual for
applications 57
microSD card 53
non-volatile Flash File Store 53
Object Store or Flash File
Store 53
microSD card
installing 21
troubleshooting 68
upgrading CK3 62
using to install applications 55
Microsoft security
choosing 43
configuring 43–46
802.1x 45
WEP 46
WPA 44
WPA-802.1x 44
WPA-PSK 45
described 38
modifier keys, using 8
multidock
charge-only, AD22, described 90
ethernet, AD21, described 90
near-far range area imager
reading distances 84
CK3 Mobile Computer User’s Manual
scanning bar codes 19
network
communications, configuring
28
connection icon
illustrated 13
troubleshooting 70
non-volatile Flash File Store,
installing applications 53
numeric keypad. See keypad.
Object Store, installing
applications to 53
omnidirectional scanning 18
operating system
upgrading 61
version, finding 67
orange key, using 8
parameters, configuring 27
partnership, ActiveSync,
establishing 26
passcode, Bluetooth scanner
default 31
patents, list of x
PC, connecting to with ActiveSync
26
PEAP
choosing with 802.1x Funk
security 41
choosing with 802.1x Microsoft
security 46
choosing with WPA Funk
security 40
choosing with WPA Microsoft
security 44
persistent storage manager,
upgrading 61
physical specifications 78
power adapter, AA23, described 91
power button
described 9
troubleshooting 68
printer, Bluetooth, connecting
to 32
115
Index
problems, troubleshooting 67–72
product support
calling 66
Knowledge Central web site viii
profile, Funk security, selecting 39
PTT (Push To Talk),
described 10
quad charger, AC20, described 90
radio
802.11b/g
communications,
configuring 29
connection information,
viewing 35
Bluetooth
communications,
configuring 29
turning on 30
reading distances
EA20X 82
EV12 80
EX25 84
recording audio, using the
PTT key 11
removing the battery 5
resetting the CK3 73
root certificate, importing 48
RS-232 adapter, AA21, described 90
safety icons vii
scan handle, described 91
scanner window, cleaning 76
scanners
Bluetooth
connecting to 31
passcode, default 31
supported 16
scanning
center decoding 20
omnidirectionally 18
troubleshooting 71, 72
116
screen
aligning 13
cleaning 76
icons, described 13
specifications 78
touch, described 12
troubleshooting 69
SD card. See microSD card.
SDMMC Disk folder
creating with microSD card 53
troubleshooting 68
security
choosing between Microsoft and
Funk 38
configuring 37–46
Funk 39–43
Microsoft 43–46
disabling 49
Funk, selecting a profile 39
loading certificates 47
serial communications, using 34
settings
configuring
remotely with SmartSystems
Foundation 28
with Intermec Settings 27
default 96–104
single dock, AD20, described 90
SmartSystems Foundation
configuring CK3 remotely 28
Platform Bundle
finding version 67
upgrading with microSD
card 62
upgrading the CK3 63
using to install applications 54
snap-on adapter
AA20 audio adapter,
described 90
AA21 RS-232 adapter,
described 90
AA23 power adapter,
described 91
software
for developing applications 52
version, finding 67
speaker, adjusting the volume 10
CK3 Mobile Computer User’s Manual
Index
specifications, physical and
environmental 78
status LEDs
battery, described 6
described 15
illustrated 14
storage card folder, microSD
card 53
storage, increasing with microSD
card 21
support, contacting Intermec viii
suspend mode, described 9
symbologies. See bar code
symbologies.
technical support viii
TLS
choosing with 802.1x Microsoft
security 45
choosing with WPA Funk
security 40, 42
choosing with WPA Microsoft
security 44
touch screen. See screen.
troubleshooting problems 67–72
TTLS
choosing with 802.1x Funk
security 41
choosing with WPA Funk
security 40
uninstalling the battery 5
upgrade files, downloading 61
upgrading
operating system 61
persistant storage manager 61
using microSD card 62
using SmartSystems console 63
USB communications, using 34
vehicle battery adapter, AE33,
described 90
vehicle dock, AV10, described 90
vehicle holder
CK3 Mobile Computer User’s Manual
described 91
for CK3 with IP30, described 91
virtual memory, freeing up 57
volume
adjusting 10
icon, illustrated 13
warm booting, described 73
warranty information vii
Wavelink Avalanche
Avalanche Enabler
installing 56
password 57
using to install applications 56
WEP security
configuring, Funk 42
configuring, Microsoft 46
WiFi communications
configuring 29
supported 2
will not boot from microSD
card 68
window, scanner, cleaning 76
wireless
audio device, connecting to 33
connection, check status with
iConnect 34
printer, connecting to 32
scanner, connecting to 31
security, configuring 37
Wireless Scanning Wizard,
connecting to a scanner 31
WPA security
configuring Funk 40
configuring with Microsoft 44
WPA2 security, configuring with
Funk 40
WPA2-802.1x security, configuring
with Funk 39
WPA-802.1x security
configuring with Funk 39
configuring with Microsoft 44
WPA-PSK security, configuring
with Microsoft 45
117
Index
118
CK3 Mobile Computer User’s Manual
Worldwide Headquarters
6001 36th Avenue West
Everett, Washington 98203
U.S.A.
tel 425.348.2600
fax 425.355.9551
www.intermec.com
© 2008 Intermec Technologies
Corporation. All rights reserved.
CK3 Mobile Computer User’s Manual
*935-016-001*
P/N 935-016-001

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