Intermec Technologies CK3DHIB CK3 Series Handheld Computer User Manual CK3UM
Intermec Technologies Corporation CK3 Series Handheld Computer CK3UM
Contents
User Manual
CK3 User’s Manual Mobile Computer CK3a, CK3n Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2008 by Intermec Technologies Corporation. All rights reserved. The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation. There are U.S. and foreign patents as well as U.S. and foreign patents pending. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org). This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com). This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice: Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty. ii CK3 Mobile Computer User’s Manual Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix 1 Using the Computer ..................................................... 1 Introducing the CK3 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Removing and Installing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Managing Power on the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Adjusting the Volume of the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using the Push To Talk (PTT) Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Aligning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Scanning With the Linear Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Scanning With an Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 CK3 Mobile Computer User’s Manual iii Contents Scanning With the Extended Range Area Imager. . . . . . . . . . . . . . . . . . . . 19 Scanning With the Near-Far Range Area Imager . . . . . . . . . . . . . . . . . . . . 20 Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 2 Connecting and Configuring the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Configuring the CK3 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Configuring the CK3 With Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Configuring the CK3 Remotely With SmartSystems Foundation. . . . . . . . . . . . . 30 Synchronizing the CK3 With a Time Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Configuring the CK3 for Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Configuring 802.11b/g Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Configuring Bluetooth Communications for Wireless Printing . . . . . . 34 Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Checking the Status of Your Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Viewing Detailed 802.11b/g Radio Connection Information . . . . . . . . . . . . . . . . . 37 Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Choosing Between Funk and Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . . 46 Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 3 Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Developing Applications for the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Installing Applications on the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Installing Applications Using the SmartSystems Console. . . . . . . . . . . . . . . . . . . . 56 Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 56 Installing Applications Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Installing Applications Using Wavelink Avalanche . . . . . . . . . . . . . . . . . . . . . . . . . . 58 iv CK3 Mobile Computer User’s Manual Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Launching an Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Upgrading the CK3 Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Upgrading the CK3 Using the SmartSystems Console . . . . . . . . . . . . . . . . . . . . . . . 64 4 Troubleshooting and Maintaining the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . 67 Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Troubleshooting Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Resetting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Warm Booting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Cold Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Clean Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Cleaning the Scanner Window and Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 B Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 C Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 CK3 Mobile Computer User’s Manual vi CK3 Mobile Computer User’s Manual Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions. This section explains how to identify and understand warnings, cautions, and notes that are in this document. A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment. A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty. CK3 Mobile Computer User’s Manual vii Before You Begin Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. Telephone Support In the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us. Service Location Support For the most current listing of service locations, click Support >Returns and Repairs > Repair Locations. For technical support in South Korea, use the after service locations listed below: AWOO Systems 102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: mjyun@awoo.co.kr viii CK3 Mobile Computer User’s Manual Before You Begin IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr Who Should Read This Manual This manual is for the person who is responsible for installing, configuring, and maintaining the CK3 Mobile Computer. This manual provides you with information about the features of the CK3, including how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CK3, you should be familiar with your network and general networking terms, such as IP address. Related Documents The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free. To download documents 1 Visit the Intermec web site at www.intermec.com. 2 Click Support > Manuals. 3 In the Select a Product field, choose the product whose documentation you want to download. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. CK3 Mobile Computer User’s Manual ix Before You Begin Patent Information Product is covered by one or more of the following patents: 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749; 5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137; 7121467. Docking station or device: 5052943; 5195183; 5317691; 5331580; 5544010; 5644471. There may be other U.S. and foreign patents pending. CK3 Mobile Computer User’s Manual 1 Using the Computer This chapter introduces the CK3 Mobile Computer with Windows® Mobile® 6.1 and contains these topics: • Introducing the CK3 Mobile Computer • Using the Battery • Using the Keypad • Understanding the Audio Features • Using the Touch Screen • Understanding the Status LEDs • Scanning Bar Codes • Using a microSD Card Chapter 1 — Using the Computer Introducing the CK3 Mobile Computer The Intermec CK3 Mobile Computer is an ergonomically designed mobile computer built on the Microsoft® Windows® Mobile 6.1 operating system. The CK3 is lightweight, easy-to-use, and runs most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications. Tethered stylus Power Battery status LED Scan button Docking connector CK3 Mobile Computer The CK3 Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi® certified for interoperability with other 802.11b/g wireless LAN devices. The CK3 is available with the following features: • 802.11 b/g and Bluetooth® radio, standard Note: The radio also supports the 802.11d standard. The 802.11d standard adds the requirements and definitions for 802.11 WLAN equipment to operate in markets not served by the current standard. For 802.11d support, you need to order the 802.11d version of the CK3. For help, contact your local Intermec representative. CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer • 128 MB DRAM, 64 MB Flash • 512 MB embedded SD Mass Storage Card • Alphanumeric or numeric keypad • Imaging options: • • EV12+ linear imager • EA20X extended range area imager • EX25 near-far range area imager Intermec Client Pack (Optional): • Intermec Terminal Emulator, including 3270, 5250, and VT/ANSI, and support for third-party TE applications • Intermec Browser Use this manual to understand how to use the features and options available on the CK3. Finding the Software Build Versions You can easily check to see what version of the operating system and the SmartSystems Platform Bundle (SSPB) are loaded on your CK3. To find your operating system version 1 Tap Start > Internet Explorer. 2 Tap the Intermec logo. The Intermec page appears and displays the software build information. CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer Using the Battery The CK3 uses an AB17 standard or AB18 extended battery as its main power source. The standard battery has an 8.1 Watt hour capacity, and the extended battery has a 14.8 Watt hour capacity. Several factors determine the life of your battery, such as extreme temperatures, input devices, and your usage. You must fully charge the battery before you can use the CK3. When you change the battery, an internal super capacitor maintains your status, memory, and real-time clock for approximately 10 minutes. The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it. Dispose of used batteries promptly. Keep away from children. If you fail to replace the low battery immediately, you may lose important data or applications. Note: If the CK3 is not using external power and you remove the battery pack, the CK3 goes into Suspend mode. For replacement batteries, contact your Intermec representative. Charging the Battery Make sure you fully charge the AB17 or AB18 battery before you use your CK3. You can charge the battery before or after you install it in the CK3. A fully discharged battery charges in approximately 4 (AB17) to 6 (AB18) hours. To charge the battery • Insert the battery into the battery bay of the AD20 single dock, or insert up to four batteries into the AC20 quad battery charger. Or, CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer • Install the battery in the CK3 and insert the CK3 into the AD20 single dock, AD21 ethernet multidock, AD22 charge-only multidock, or AV10 vehicle dock. Use the next table to understand how long it takes to charge your batteries in each of the CK3 charger or dock accessories. Charging Times for CK3 Batteries CK3 Charging Accessory AB17 Charging Time AB18 Charging Time AC20 quad battery charger up to 4 hours up to 6 hours AD20 single dock up to 4 hours up to 6 to 7 hours AD21 ethernet multidock up to 4 hours up to 7 hours AD22 charge-only multidock up to 4 hours up to 7 hours AV10 vehicle dock up to 4 hours up to 7 hours Removing and Installing the Battery To maximize the time allowed to replace the main battery pack, put the CK3 in suspend mode before removing the battery pack. To remove and install the battery 1 Press and hold the Power button for about 2 seconds until the CK3 turns off. 2 If necessary, remove the handstrap. 3 Press the battery release tab toward the battery until the battery releases, and then lift it away from the CK3. 4 Insert the battery into the CK3, and press down on the battery until it clicks into place. CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer Maximizing Battery Life Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CK3, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips to maximize the life of your battery. Battery Conservation Tips When You Want To: Do This to Save Battery Power: Operate the CK3 and the Low Battery status icon appears or the Battery light comes on. Press the power button to turn off the CK3. Remove the battery and insert another fully charged battery within five minutes or you may lose data. Or, you can connect the CK3 to an external power source. Stop using the CK3 for five Make sure the low battery icon is not on the minutes or longer. screen and that the Battery light is not turned on. Press the power button to turn off the CK3. Store the CK3 for more than a day. If you are storing the CK3 for a few days, like over the weekend, install the charged battery or attach the CK3 to a power source. If you are storing the CK3 for longer, remove and charge the battery, then store both the battery and the CK3 in a cool location. If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak. Store the battery outside the Store the batteries in a charger. CK3. CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer Checking the Battery Status The easiest way to check the status of your battery is to look at the battery icon on the status bar of your CK3. Battery Icon Status Icon Status Battery has a medium charge. You should be able to work for several more hours before changing batteries. Battery is low. You need to replace the battery soon. Battery is critically low. You need to replace the battery now. Battery is charging. Battery is fully charged. The Battery Status LED below your CK3 display indicates the charging status of your battery. Understanding the Battery Status LED LED State Description Steady green when the CK3 is connected to external power The battery is more than 95% charged. Blinking red The battery is low. CK3 goes into Suspend mode. Charge or replace the battery. Steady red when the CK3 is connected to external power The battery is charging. Steady red when the CK3 is not The software is not working properly. connected to external power Steady amber The battery is missing or is unable to charge because the temperature is outside of the charging range. Off The CK3 is not on external power and the battery is operating normally. CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer Using the Keypad Use the following sections to understand how to use the keypad. For information on remapping the keypad, you can download the Device IDL Resource Kit from the Intermec web site at www.intermec.com/ idl. The CK3 comes with an alphanumeric keypad or a numeric keypad. PTT PTT Sp Sp Esc F1 Esc F1 F2 F2 F3 F3 F4 F4 F5 FldExit F5 FldExit Enter Shift F6 F12 F18 F7 F13 F19 Caps F8 F14 F20 Shift F9 F15 F21 F10 F11 F16 F22 F17 F23 F24 Enter F6 F12 F18 F7 F13 F19 Caps F8 F14 F20 F9 F15 F21 F10 F11 F16 F17 F22 F23 F24 CK3 Alphanumeric Keypad CK3 Numeric Keypad The full alphabetic keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences. The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences. CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer Using the Color-Coded Keys Each keypad provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay. There are two color-coded modifier keys: the orange B key and the green C key. Using the Color-Coded Keys You Want to: Press: Example Use an orange character or function printed above a key. On the CK3 alphanumeric B key (LED turns on) and then the key with the character keypad, press B and then Q to select the F18 function. or function printed above it (LED turns off). Use a green character or function printed above a key. On the CK3 alphanumeric C key (LED turns on) and then the key with the character keypad, press C and then 3 to select the ok function. or function printed above it (LED turns off). Lock the orange or green key to B or C and then A to select On the CK3c alphanumeric stay on. the Shift function. keypad, press C and then A to select the Shift function. The green LED turns on and stays on. Unlock the green or orange key. B or C once. Press B or C once to unlock the key. The LED turns off. Capitalizing Characters You can capitalize characters individually, or you can type all capital letters by enabling Caps Lock. To capitalize a single character • On the alphanumeric keypad, press the B key, and then the A key to select the Shift function. Press the B key, and the character. • On the numeric keypad, press the B key, and then the key to select the Shift function. CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer To enable Caps Lock • On the alphanumeric keypad, press B, then the B key. Press B again to disable the Caps Lock. • On the numeric keypad, press C 1. The Caps Lock LED lights up green to show that the CK3 is in the Caps Lock mode. To disable Caps Lock • Press the color modifier key again. Using the Power Button When you press the Power ( ) button, you put the CK3 into suspend mode. In this lower power mode, the CK3 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life. Configuring the Backlight Settings By default, the CK3 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity. You can override the backlight settings by changing the power management settings. For more information on configuring power management, see the next section, “Managing Power on the CK3.”” To configure the backlight 1 Tap Start > Settings > the System tab > the Backlight icon > the Battery Power tab. 2 With Turn off backlight if device is not used for checked, select the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes). You can also use Intermec Settings to configure the backlight settings. 10 CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer Managing Power on the CK3 By default, the CK3 goes into suspend mode or turns off after two minutes of inactivity. Press the Power button to resume activity at any time. You can manage power based on the usage of your CK3, with Intermec’s Power Profiler application. Power Profiler provides three power management settings. Understanding the Power Profiler Settings Power Profiler Setting Screen Off Enabled Windows Mobile Classic Device Off Enabled Windows Mobile Standard (default) Windows Mobile Phone Use the Windows Mobile Classic profile for systems that batch data and upload it several times a day. This profile only maintains data connections when the CK3 is on and all peripherals are enabled. If the screen is off, you do not have any network connections, but the CK3 can still receive incoming phone calls. To wake up the CK3 and restore network connections, you need to press Power or a Scan button. Use the Windows Mobile Standard profile for applications that power off infrequently, such as inventory management or terminal emulation applications. The Windows Mobile Standard profile lets the system maintain data connections in a low power state. If there is no activity on the CK3, the screen turns off. For periods of extended inactivity, the CK3 eventually turns off the radio connections and enters the Windows Mobile Classic power management profile. Use the Windows Mobile Phone profile when you need the CK3 to always be connected to the network or for systems that require a network wake-up. Although the connections are maintained at a low power mode, this setting typically consumes the most power. If the screen turns off, the radios continue to maintain the network connections. CK3 Mobile Computer User’s Manual 11 Chapter 1 — Using the Computer To select a power management profile 1 Tap Start > Settings > the System tab > Power Profiler. 2 From the drop-down list, select Windows Mobile Classic, Windows Mobile Standard, or Windows Mobile Phone. 3 Tap ok. Power Profiler also provides advanced settings that allow you to finetune the power usage of the CK3. You can choose to have the Power button turn off the screen or turn off the device. You can also configure all of the settings in Power Profiler with Intermec Settings. Understanding the Audio Features The CK3 has a speaker, a microphone, and multiple software tools for configuring the volume of sounds. Adjusting the Volume of the Speaker You can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium, high, and very high (default). To adjust the volume of the speaker with the Volume icon 1 Tap the Volume ( ) icon at the top of the screen. 2 Use your stylus to adjust the volume slider. You can also use Intermec Settings to adjust the volume. Using the Push To Talk (PTT) Feature You can use the PTT feature to communicate with other CK3 computers in range as you would with walkie-talkies. 12 CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer Using the Touch Screen The CK3 has a 240 x 320 pixel color touch screen display. The Windows Mobile 6.1 start screen has three distinct areas: the navigation bar, today screen, and command bar. Navigation bar Today screen Command bar Windows Mobile 6.1 Start Screen Using the Stylus Your computer has a stylus for selecting items and entering information on the touch screen. Functions You Can Perform With the Stylus Action Description Tap Touch the screen once with the stylus to select options, open or close applications, or launch menus from the Command bar. Drag Hold the stylus on the screen and drag across the screen to select text and images. Tap and hold Tap and hold the stylus on an item to see a menu of actions available for that item. On the pop-up menu that appears, tap the action you want to perform. CK3 Mobile Computer User’s Manual 13 Chapter 1 — Using the Computer Understanding the Screen Icons Use the screen icons on the navigation bar and the command bar to see the battery status, network connections, and so on. Some standard Microsoft icons are included in this table. Screen Icons Icon Description The battery is full. The battery is low. You need to replace or charge the battery very soon. The battery is charging. The volume is turned off. To turn the volume back on, tap this icon and choose your setting. The computer is connected to the network. The computer is not connected to the network. The 802.11b/g radio is connected to the wireless network. The computer is connected through the USB port to your desktop PC. The iConnect application icon. Tap it to set up Ethernet or Wireless settings. Aligning the Touch Screen If the touch screen does not respond when you tap it with the stylus, you may need to calibrate the screen. To calibrate the touch screen 1 Tap Start > Settings > the Systems tab > Screen. Note: If you cannot open the Start menu, clean boot the CK3. After a clean boot, the CK3 prompts you to align the screen. For help, see “Clean Booting the CK3” on page 76. 14 CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer 2 Tap Align Screen and follow the instructions to align the screen. 3 Click ok. Understanding the Status LEDs The CK3 has three status LEDs. Battery status LED Notification LED Good read LED and Intermec Ready-to-Work indicator Status LEDs Understanding the LEDs LED Color Description Notification Orange The CK3 is notifying you of a pending alarm or message. Good Read Green The CK3 has successfully decoded a bar code. Intermec Ready-to- Blue Work™ indicator The CK3 is suspending or resuming with the display turned off. Blinking blue You have successfully loaded and activated Intermec Terminal Emulator. The Intermec Terminal Emulator application is loaded, but is inactive. Off The Intermec Terminal Emulator application is missing or disabled. Note: The blue light may stay on for up to 30 seconds, but usually turns off within 10 seconds. During this time, do not press the Power button or remove the battery, or you may corrupt the CK3. CK3 Mobile Computer User’s Manual 15 Chapter 1 — Using the Computer The Intermec Ready-to-Work indicator (blue light) is used by the SmartSystems Foundation application that is part of a wireless network using all Intermec devices. For more information, see “Configuring the CK3 Remotely With SmartSystems Foundation” on page 30, or contact your Intermec representative. Selected application software programs may also use the blue light for other purposes. For more information about the Battery Status LED, see “Understanding the Battery Status LED” on page 7. Scanning Bar Codes The CK3 ships with an internal imager to scan and enter bar code data. You can also connect to: • Cordless scanners, such as the SF51 and SR61 through Bluetooth communications. For help, see “Connecting to a Bluetooth Scanner” on page 33. • Tethered scanners, such as the SR30 and SR61T through the CK3 RS-232 adapter (Model AA21). For help, see the CK3 RS-232 Adapter (AA21) Instructions (P/N 943-182-xxx). The type of imager you are using and the type of bar code you are decoding determines the way you scan the bar code. Depending on the imager model in your CK3, the CK3 supports reading 1D linear bar codes, 2D images, and composite and postal codes. By default, these bar code symbologies are enabled on the CK3: • Code 39 • Code 128 • DataMatrix (area imagers only) • PDF417 (if supported) • UPC/EAN If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the CK3. Use Intermec Settings to enable and disable symbologies. For help, see “Configuring the CK3 With Intermec Settings” on page 29. 16 CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer The next two sections describe how to scan a bar code label with the linear imager, area imager, and near-far range area imager. Scanning With the Linear Imager If your CK3 has a linear imager, use the following procedure to practice scanning a bar code. For help scanning PDF417 bar codes, see the procedure “To scan a PDF417 or Micro PDF417 bar code” on page 18. To scan most bar code labels with the linear imager 1 Press the Power button to turn on the CK3. 2 Point the scanner window at the bar code label and hold the CK3 at a slight angle 15 to 25 cm (6 to 10 in) from the label. 3 Press the Scan button on the keypad, or pull the trigger on a handle, and direct the red beam so that it falls across all bars in the bar code label. Use this test bar code: Code 39 Test Bar Code *123456* *123456* Good read LED Scan button CK3 Mobile Computer User’s Manual 17 Chapter 1 — Using the Computer When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly. 4 Release the Scan button or trigger. To scan a PDF417 or Micro PDF417 bar code 1 Press the Power button to turn on the CK3. 2 Point the scanner window at the PDF417 or Micro PDF417 bar code label and hold the computer at a slight angle 15 to 25 cm (6 to 10 in) from the label. 3 Press the Scan button on the keypad or pull the trigger on a handle, and direct the red beam so that it falls across at the top row of the bar code label. Use this test bar code: PDF417 Test Bar Code *123456789abcdefg* Good read LED Scan button 4 Move the beam down all rows of the bar code label. The CK3 clicks as it reads each row. 18 CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer 5 The CK3 emits a high beep and the green Good Read light turns on briefly when the CK3 successfully reads the entire bar code label. You may need to continue moving the beam from the bottom of the bar code label to the top, and back to the bottom, until you hear the high beep and the green Good Read light turns on. 6 Release the Scan button or trigger. Scanning With an Area Imager Your CK3 may come with one of two types of area imagers: • Extended range area imager • Near-far range area imager Both area imagers allow you to scan 2D bar code symbologies and supports omni-directional (360°) scanning. Omnidirectional scanning means that you can position the CK3 in any orientation to scan a bar code label. Scanning With the Extended Range Area Imager The standard area imager comes equipped with an aiming beam to help you scan bar codes. Use the following procedure to scan a bar code label with the standard area imager. To scan a bar code label with the extended range area imager 1 Press the Power button to turn on the CK3. 2 Point the scanner window at the bar code label, and hold the CK3 steady a few inches from the label. 3 Press the Scan button or pull the trigger, and center the red aiming beam over the bar code label. The aiming beam is smaller when the imager is closer to the bar code and larger when it is further away. CK3 Mobile Computer User’s Manual 19 Chapter 1 — Using the Computer Aiming beam *C EM ET Good read LED NI Scan button When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 4 Release the Scan button or trigger. Scanning With the Near-Far Range Area Imager The near-far range area imager allows you to scan a bar code at both near and far distances. It is equipped with a laser pointer to help you aim at bar codes. To scan a bar code using the near-far range area imager 1 Press the Power button to turn on the CK3. 2 Point the scanner window at the bar code label. 3 Press the Scan button or pull the trigger. The illumination beam and laser pointer appear. • 20 For near or close-in scanning distances of 30 cm (11.8 in) or less, use the laser pointer and aim slightly to the right side of the center of the bar code and make sure that the illumination beam covers the bar code you are trying to decode. CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer • For standard and long range scanning distances of 30 cm (11.8 in) or more, use the laser pointer and aim toward the middle of the bar code and make sure that the illumination beam covers the bar code you are trying to decode. Note: For near (close-in), standard, and long range scanning, the illumination beam must be completely over the bar code. The laser pointer acts as a guide and does not need to be on the bar code. When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 4 Release the Scan button or trigger. If there are multiple bar codes in one area, you should enable the center-decoding parameter to read your bar codes. Use Intermec Settings to enable and disable this parameter. For help, see “Configuring the CK3 With Intermec Settings” on page 29. The center-decoding parameter only decodes a bar code if: • the laser pointer is on the bar code • the illumination beam covers the bar code To scan a bar code using center-decoding 1 Press the Power button to turn on the CK3. 2 Point the scanner window at the bar code label. 3 Press the Scan button or pull the trigger. The illumination beam and the laser pointer appear. 4 Aim both the illumination beam and the laser pointer at the bar code you want to scan. CK3 Mobile Computer User’s Manual 21 Chapter 1 — Using the Computer Laser pointer *J OH NB *J OH NB Good read LED Scan button When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly. Improving the Performance of the Area Imager If you experience problems scanning a bar code with the 2D imager, try following some of these tips to improve the performance of your imager. 22 • Keep your hand as steady as possible while scanning a label. • Position the imager as close to the bar code as possible while still being able to capture the entire bar code. • Enable only the bar codes that you need to use every day. CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer • Choose a Predefined mode in Intermec Settings: a Tap Start > Settings > the System tab > Intermec Settings. b Tap Data Collection > Internal Scanner > Imager Settings > Predefined Modes and then select one of these options: Predefined Mode Select if You Are Scanning: 1D Only 1D labels. 1D and 2D Standard All types of bar code labels. 1D and 2D Bright In high ambient light, such as outdoors in the Environment sunshine. 1D and 2D Glossy labels. Reflective Surface Custom In conditions that require customized settings. For more information about these settings, commands, and parameters, see the Intermec Settings Command Reference Manual available from the Intermec web site at www.intermec.com. Using a microSD Card You can use a micro Secure Digital (SD) card to increase file storage and install software. You CK3 supports microSD cards that hold up to 2 GB of information. The microSD card slot is located in the battery compartment. To install a microSD card 1 Remove the battery. For help, see “Removing and Installing the Battery” on page 5. 2 Slide the microSD card cover toward the OPEN position and lift the cover. CK3 Mobile Computer User’s Manual 23 Chapter 1 — Using the Computer 3 Insert the microSD card. 4 Close the microSD card cover, and slide the cover toward the LOCK position. 5 Use the stylus to press the reset button in the battery compartment of the CK3. Do not use force or a sharp object when pressing the reset button. You may damage the reset button. 24 CK3 Mobile Computer User’s Manual Chapter 1 — Using the Computer Reset button 6 Install the battery. 7 Press the Power button to turn on the CK3: • You should be able to navigate to the SDMMCC Disk folder and see the contents of the microSD card. • If the microSD card is bootable, your CK3 boots from the card. • If the microSD card contains operating system upgrade files, the upgrade process automatically starts. For more information, see “Upgrading the System Software” on page 62. For troubleshooting information, see “Troubleshooting Your CK3” on page 69. CK3 Mobile Computer User’s Manual 25 Chapter 1 — Using the Computer 26 CK3 Mobile Computer User’s Manual 2 Connecting and Configuring the CK3 Use this chapter to understand how to configure the CK3 to communicate in your network. This chapter contains these topics: • Connecting to a PC • Configuring the CK3 Parameters • Configuring the CK3 for Your Network • Configuring Wireless Security 27 Chapter 2 — Connecting and Configuring the CK3 Connecting to a PC You can use Microsoft ActiveSync to establish a connection between your CK3 and PC. ActiveSync lets you transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync is a free application available from the Microsoft web site. To establish an ActiveSync partnership between your CK3 and PC, you need to physically connect your CK3 to your PC using one of these methods: • AD20 single dock and USB to mini USB cable • AA24 USB adapter and USB cable To establish an ActiveSync partnership 1 Download ActiveSync from the Microsoft web site and install ActiveSync on your PC. When installation is complete, the Get Connected dialog box appears. 2 Follow the onscreen instructions to establish a partnership. When the partnership is established, the Microsoft ActiveSync screen appears on your PC. 28 CK3 Mobile Computer User’s Manual Chapter 2 — Connecting and Configuring the CK3 Configuring the CK3 Parameters You can configure many parameters on the CK3, such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the CK3 operates. Configuring the CK3 With Intermec Settings Use Intermec Settings to configure the CK3 and view system information. To open Intermec Settings • Tap Start > Settings > the System tab > Intermec Settings. CK3 Mobile Computer User’s Manual 29 Chapter 2 — Connecting and Configuring the CK3 For information about each command, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx). Navigating in Intermec Settings To Perform This Action Do This Select a command. Tap the command or press Expand a command. Tap the command or press or or Select text in a text box. Tap in the text box and drag the stylus over the text. Save your settings. Tap File > Save Settings or tap Configuring the CK3 Remotely With SmartSystems Foundation Intermec’s SmartSystems™ Foundation is a software platform that lets you manage all of your SmartSystems-enabled devices simultaneously from a central server. The SmartSystems console displays all of the computers in your network. Your CK3 is SmartSystems-enabled, which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your CK3 computers. To open Intermec Settings from the SmartSystems console 1 In the SmartSystems console, right-click a CK3. 2 Select Intermec Settings. SmartSystems Foundation is available from the Intermec web site at www.intermec.com/SmartSystems. Synchronizing the CK3 With a Time Server To ensure real-time communication and updates, the time on all of your CK3 computers must be synchronized with a network time server. Network time servers acquire Coordinated Universal Time (UTC) from an outside source. The default reference time server is the U.S. Naval Observatory (USNO) (tock.usno.navy.mil). To synchronize the time on your CK3 with this time server, your PC must be connected to the Internet. 30 CK3 Mobile Computer User’s Manual Chapter 2 — Connecting and Configuring the CK3 Configuring the CK3 for Your Network The CK3 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CK3 using: • 802.11b/g radio communications. • Bluetooth communications. • Ethernet communications • USB and serial communications. Configuring 802.11b/g Radio Communications Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage. Your CK3 has an 802.11b/g radio to transfer data using wireless communications. This section assumes that your wireless network is set up, including your access points. To configure 802.11b/g radio parameters 1 Tap Start > Settings > the Systems tab >Intermec Settings. 2 Tap Communications > 802.11 Radio > Funk Security > [Profile #] > SSID. 3 Enter your SSID (network name). 4 If you are not using DHCP, tap IP Settings and configure your network settings. 5 Make sure that your CK3 is talking to the network and that the network can see your CK3. 6 Configure security. For help, see “Configuring Wireless Security” on page 40. CK3 Mobile Computer User’s Manual 31 Chapter 2 — Connecting and Configuring the CK3 Configuring Bluetooth Communications You CK3 is Bluetooth™-enabled, which lets you connect to other Bluetooth devices, such as: • scanners. • printers. • audio devices. You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is disabled. To turn on the Bluetooth radio 1 Tap Start > Settings > the Connections tab > Bluetooth > the Mode tab. 2 Tap Turn on Bluetooth. 3 (Optional) If you want your CK3 to be discoverable by other Bluetooth devices, tap Make this device visible to other devices. 4 Click ok. The Bluetooth radio stays enabled through a warm or cold boot and maintains virtual COM ports. But, if you boot your CK3, you need to re-connect to devices. You can also access Bluetooth settings using Intermec Settings. 32 CK3 Mobile Computer User’s Manual Chapter 2 — Connecting and Configuring the CK3 To access Bluetooth settings using Intermec Settings • In Intermec Settings, tap Communications > Bluetooth. For more information about Bluetooth settings, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx). Connecting to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, using one of these methods: • Scan the association bar code label that ships with the CK3. • Run the Bluetooth Scanner Wizard. To connect to a Bluetooth scanner with the association label 1 Make sure that the Bluetooth radio on your CK3 is enabled and that your CK3 is discoverable and connectable. 2 Make sure that your Bluetooth scanner is on. 3 With your Bluetooth scanner, scan the Bluetooth association bar code label on the side of the CK3. 4 When prompted, enter the passcode for your scanner. The default passcode for Intermec Bluetooth scanners is 0000. 5 Tap Finish. To connect to a Bluetooth scanner with the Bluetooth Scanner Wizard 1 Select Start > Settings > the System tab > Wireless Scanning. 2 Follow the onscreen instructions to connect to a wireless scanner. CK3 Mobile Computer User’s Manual 33 Chapter 2 — Connecting and Configuring the CK3 Configuring Bluetooth Communications for Wireless Printing To configure your CK3 for Bluetooth wireless printing, you need to: • make sure Bluetooth power is on. For help, see the procedure in “Configuring Bluetooth Communications” on page 32. • create an application that opens the wireless printing COM port on your CK3. For help, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl. • select the current wireless printer on the CK3. For help, see the next procedure. To select the current wireless printer 1 Select Start > Settings > the System tab > Wireless Printing. 2 Tap Search to find a printer, or tap Manual to enter a device address. Follow the onscreen instructions to select the current wireless printer. 3 (Optional) Tap Print Test Page. The printer prints out the test page. Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the IDL. 34 CK3 Mobile Computer User’s Manual Chapter 2 — Connecting and Configuring the CK3 Connecting to a Bluetooth Audio Device Use the Bluetooth Audio applet to discover, activate, and connect to Bluetooth audio devices such as a Bluetooth headset. To connect to a Bluetooth audio device 1 Select Start > Settings > the System tab > Bluetooth Audio. The Bluetooth Audio screen appears. 2 Follow the onscreen instructions to connect to a Bluetooth audio device. Configuring Ethernet Communications You connect your CK3 to your Ethernet network with an ethernet cable and one of these accessories: • AD20 single dock with an AA12 ethernet adapter • AD21 ethernet multidock To use your CK3 in an Ethernet network 1 Tap the iConnect icon ( ) in the lower right corner of the Today screen. The iConnect menu appears. CK3 Mobile Computer User’s Manual 35 Chapter 2 — Connecting and Configuring the CK3 2 Select Enable > Ethernet. 3 Configure these network parameters: • If you have a DHCP server, enable DHCP. • If you do not have a DHCP server, set these parameters: a IP address b Subnet mask Default router 4 If necessary, set these parameters: • Primary and secondary DNS servers • Primary and secondary WINS servers 5 Make sure that your CK3 is communicating with the network and that the network can see your CK3. Using Serial and USB Communications You can use these CK3 accessories to transmit data to and receive data from another device through serial or USB communications: • AD20 single dock • AV10 vehicle dock • AA24 USB adapter • AA21 RS-232 adapter For more information about these accessories and how to order them, see “Accessories” on page 90. Checking the Status of Your Wireless Connection After you configure your wireless settings, you can use iConnect to check the status of your connection. You can also use iConnect to configure the network settings and test the connection of your CK3 against the network. To check the status of your wireless connection 1 Tap the iConnect icon ( screen. 36 ) in the lower right corner of the Today CK3 Mobile Computer User’s Manual Chapter 2 — Connecting and Configuring the CK3 2 From the iConnect menu, select Status > Wireless. The Wireless Status screen appears and checks the connection. To configure the network settings • From the iConnect menu, tap Tools > Wireless Settings. To test the connection of your CK3 against your network • From the iConnect menu, select Tools > Ping Test. Viewing Detailed 802.11b/g Radio Connection Information Use the ISpyWiFi utility to view detailed information for your 802.11 radio connection. You can also use ISpyWiFi to scan for access points in your network and ping for detailed information. You start the ISpyWiFi utility using File Explorer. You can also create a shortcut to start the utility from the CK3 desktop. To start the ISpyWiFi utility 1 Tap Start > File Explorer. 2 Tap the arrow next to My Documents and select My Device. 3 Tap the Windows folder and scroll down to find ISpyWiFi. CK3 Mobile Computer User’s Manual 37 Chapter 2 — Connecting and Configuring the CK3 4 Tap ISpyWifi. The ISpyWiFi utility starts. To add an ISpyWiFi shortcut to the CK3 Programs folder 1 Tap and hold your stylus on the ISpyWiFi executable until the pop-up menu appears. 2 Select Copy from the pop-up menu. 3 Navigate to the Windows\Start Menu\Programs folder. 4 Tap and hold the stylus in the empty area at the bottom of the screen until the pop-up menu appears. 5 Select Paste Shortcut. 38 CK3 Mobile Computer User’s Manual Chapter 2 — Connecting and Configuring the CK3 6 Close File Explorer. 7 Select Start > Programs. The ISpyWiFi shortcut appears in the programs list. Use the following table to understand the ISpyWiFi tabs. Understanding the ISpyWiFi Tabs Tab Description ISpy This tab displays general information about your WiFi connection. 802.11d Country The 802.11d country code. MAC The client radio MAC address. IP (DHCP) The IP address of the client radio, if using DHCP. IP (static) The IP address of the client radio, if using a static IP address. Status Shows whether the radio is associated with the access point. Channel The channel on which the radio is communicating with the access point. ESSID The text SSID for your network. BSSID The MAC address of the access point that the client radio is communicating with. Association Shows the type of association: Open, WPA, WPAPSK, WPA2, or Network EAP. Encrypt Shows potential encryption for the association. Power CAM (Constantly Awake Mode) or FAST PSP (Power Save Poll) Antenna Diversity (multiple antennas, Primary (one antenna). CK3 Mobile Computer User’s Manual 39 Chapter 2 — Connecting and Configuring the CK3 Understanding the ISpyWiFi Tabs (continued) Tab Description TX Power Transmit power level in milliwatts (mW). RSSI The Received Signal Strength Indicator. The closer to zero, the better for this indicator. Link The data rate at which the radios are communicating. Scan Use this tab to scan your network and get information about access points your CK3 can communicate with. Supp Use the Supplicant tab to view information about security and authentication settings on your CK3. Configure Profile Launches the Profile Wizard and configures 802.11 options. Reconnect Disassociates then reassociates and reauthenticates the radio. Clear Events Removes information from the Supplicant Event box. Ping Use this tab to contact and retrieve information from any host in your network. RSSI Displays the RSSI history for a configurable sample period. Conf Use this tab to enable RSSI logging, choose a file name, set a sample period, and choose the number of samples to display. Configuring Wireless Security The CK3 provides four types of security for your wireless network: • Wi-Fi Protected Access (WPA) • Wi-Fi Protected Access 2 (WPA2™) • 802.1x • WEP This section explains how to configure wireless security on your CK3. If you choose not to use security, see “Disabling Security” on page 51. Intermec always recommends that you implement security. You must use either Funk or Microsoft security to implement your security solution. For details, see the next section, “Choosing Between Funk and Microsoft Security.” 40 CK3 Mobile Computer User’s Manual Chapter 2 — Connecting and Configuring the CK3 If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured. For more information on 802.1x security, see the MobileLAN™ secure 802.1x Security Solution Installation Guide (P/N 073134) available at www.intermec.com. Note: Your security choice does not depend on your authentication server. For example, you can choose Funk security if you use Microsoft Active Directory® to issue certificates. Choosing Between Funk and Microsoft Security The CK3 supports both Funk and Microsoft security. The option you choose depends on your network security needs. Understanding Microsoft and Funk Security Security Choice Description Microsoft Microsoft security dynamically selects wireless networks based on your preferences. If you are primarily using the CK3 to connect to WiFi hotspots, you may want to use Microsoft security. To use Microsoft security, you need to select it as your security choice. For help, see “Selecting Microsoft as Your Security Choice” on page 46. Funk (default) Funk security offers features that are similar to Microsoft security, but Funk also offers these features: • CCX v2.0 compliance • Support for LEAP and TTLS • Configuration of up to four profiles If you are using the CK3 in a static environment that requires a high level of security, you should use Funk security. To use Funk security, you need to select a profile. For help, see the next section, “Selecting a Funk Security Profile.” CK3 Mobile Computer User’s Manual 41 Chapter 2 — Connecting and Configuring the CK3 Selecting a Funk Security Profile You can define up to four profiles for Funk security. Different profiles let your CK3 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse. By default, the active profile is Profile 1. Note: You can also use the Profile Wizard to configure most wireless security settings. To start the Profile Wizard, tap the iConnect icon ( ) in the lower right corner of the Today screen and select Tools > Wireless Settings. To select a Funk security profile 1 Start Intermec Settings. 2 Choose Communications > 802.11 Radio > Funk Security. 3 Tap a profile to expand it. 4 (Optional) In the Profile Label text box, enter a meaningful name for your profile. 5 Configure your security settings. For help, see the next sections. 6 Repeat Steps 3 through 5 for each profile you want to define. 7 Select one profile as the active profile by tapping Active Profile and choosing a profile from the list. 8 Save your settings. Configuring WPA Security With Funk Security Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or WPA2-PSK security on your CK3 with Funk security. To configure WPA-802.1x or WPA2-802.1x with Funk security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 42 CK3 Mobile Computer User’s Manual Chapter 2 — Connecting and Configuring the CK3 6 For Association, choose WPA or WPA2. Encryption automatically defaults to TKIP or AES, respectively. 7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and press Enter. 8 If you choose TTLS or PEAP: a For Prompt for Credentials, choose Enter credentials now. Note: You can use Prompt for Credentials to troubleshoot your network connection. b Tap User Name, enter your user name, and press Enter. Tap User Password, enter your password, and press Enter. d For Validate Server Certificate, choose Yes and press Enter. Note: The correct date must be set on your CK3 when you enable Validate Server Certificate. If you choose TLS: a Load a user and root certificate on your CK3. For help, see “Loading a Certificate” on page 50. b Enter a User Name and Subject Name. For Validate Server Certificate, choose Yes and press Enter. d (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 9 Save your settings and exit Intermec Settings. To configure WPA or WPA2 with Funk security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. CK3 Mobile Computer User’s Manual 43 Chapter 2 — Connecting and Configuring the CK3 6 For Association, choose WPA or WPA2 and press Enter. 7 For 8021x, choose None and press Enter. 8 For Pre-Shared Key, enter the pre-shared key or passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator. 9 Save your settings and exit Intermec Settings. Configuring 802.1x Security With Funk Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose Open and press Enter. 7 For Encryption, choose WEP and press Enter. 8 For Authentication, choose TTLS, PEAP, or TLS and press Enter. 9 If you choose TTLS or PEAP: a Tap User Name, enter your user name, and press Enter. b Tap Password prompt, choose Enter password now, and press Enter. Note: You can use Password prompt to troubleshoot your network connection. Tap User Password, enter your password, and press Enter. d For Validate Server Certificate, choose Yes and press Enter. If you choose TLS: 44 CK3 Mobile Computer User’s Manual Chapter 2 — Connecting and Configuring the CK3 a Load a user and root certificate on your CK3. For help, see “Loading a Certificate” on page 50. b For Validate Server Certificate, choose Yes and press Enter. Enter a User Name and Subject Name. d (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 10 Save your settings and exit Intermec Settings. Configuring LEAP Security on Your CK3 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For 8021x, choose LEAP and press Enter. 7 For Association, choose Open, WPA, WPA2, or Network EAP and press Enter. Encryption automatically defaults to TKIP if you choose WPA, AES if you choose WPA2, and WEP if you choose Open or Network EAP. 8 For Prompt for Credentials, choose Enter credentials now. 9 Tap User Name, enter your user name, and press Enter. 10 Tap User Password, enter your password, and press Enter. 11 Save your settings and exit Intermec Settings. Configuring Static WEP Security With Funk Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose Open and press Enter. CK3 Mobile Computer User’s Manual 45 Chapter 2 — Connecting and Configuring the CK3 7 For Encryption, choose WEP and press Enter. 8 For 8021x, choose None. 9 Define a value for the keys you want to use. You can define up to four keys (Key 1 through Key 4). Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs. 10 For Transmit key, choose the key you want to use for transmitting data. 11 Save your settings and exit Intermec Settings. Selecting Microsoft as Your Security Choice The default security setting is Funk. If you want to use Microsoft security, you need to select it as your security choice. After you select Microsoft as your security choice, you will be prompted to save your settings and reset your CK3 for your change to take effect. With Microsoft as your security choice, you can configure: • WPA • 802.1x • Static WEP To select Microsoft security as your security choice 1 Select Start > Settings > the System tab > Intermec Settings. The Intermec Settings application appears. 2 Select Communications > 802.11 Radio > Security Choice. 3 From the Security Choice list, select Microsoft Security and save your settings. An alert box appears telling you that you must save your settings and warm boot the CK3 for the new security choice to take effect. 4 Tap Yes. The CK3 resets and starts with Microsoft Security as the Security Choice. 46 CK3 Mobile Computer User’s Manual Chapter 2 — Connecting and Configuring the CK3 Configuring WPA Security With Microsoft Security Use these procedures to set WPA-802.1x and WPA-PSK security on your CK3 with Microsoft security. To enable WPA-802.1x with Microsoft security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA. Data Encryption automatically defaults to TKIP. 6 For 802.1x Authentication, choose either TLS or PEAP. 7 If you choose TLS: a Select Properties and tap the Run App button. The Auth. Settings dialog box appears. b Tap the Select button. Select your certificate from the list and press Enter. The User Logon dialog box appears. d Enter a User Name and Domain and press Enter. If you choose PEAP: a Select Properties and tap the Run App button. The Auth. Settings box appears. b Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. Enter a User Name and Password and select Save Password. d (Optional) In the Domain field, enter the Active Directory domain associated with the user account. e Press Enter. 8 Save your settings and exit Intermec Settings. To enable WPA-PSK With Microsoft Security 1 Make sure the communications and radio parameters on your CK3 are configured. CK3 Mobile Computer User’s Manual 47 Chapter 2 — Connecting and Configuring the CK3 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP. 6 For Pre-Shared Key, enter the pre-shared key or the passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator. 7 Save your settings and exit Intermec Settings. Configuring 802.1x Security With Microsoft Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose Open. 6 For Data Encryption, choose WEP. 7 For 802.1X Authentication, choose TLS or PEAP. 8 If you choose TLS: a Select Properties and tap the Run App button. The Auth. Settings box appears. b Tap the Select button. Select your certificate from the list and press Enter. The User Logon dialog box appears. d Enter a User Name and a Domain. and press Enter. If you choose PEAP: 48 CK3 Mobile Computer User’s Manual Chapter 2 — Connecting and Configuring the CK3 a Select Properties and tap the Run App button. The Auth. Settings box appears. b Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. Enter a User Name and Password and select Save Password. d (Optional) In the Domain field, enter the domain. e Press Enter. 9 For Network Key Setting, choose Automatic. 10 Save your settings and exit Intermec Settings. Configuring Static WEP Security With Microsoft Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Network Authentication, choose Open. 5 For Data Encryption, choose WEP. 6 For Network Key Setting, choose Enter Key and Index. 7 For Network Key Value, enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs. 8 For Network Key Index, select the key you want to use for data transmission. 9 Save your settings and exit Intermec Settings. CK3 Mobile Computer User’s Manual 49 Chapter 2 — Connecting and Configuring the CK3 Loading a Certificate If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CK3 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority. To import a certificate 1 Tap the iConnect icon ( ) in the lower right corner of the Today screen. The iConnect pop-up menu appears. 2 Select Tools > Wireless Settings. The Profile Wizard appears. 3 Tap Edit Selected Profile > the Security tab > 8021x Security > PEAP, TLS, or TTLS > Get Certificates. 4 To import a root certificate: a Tap the <<< button next to the Import Root Certificate field to select the root certificate (DER-encoded .cer file) to import. b Click Import Root Cert to install the selected certificate. To import a user certificate: a Tap the <<< button next to the Certificate Path field to select the user certificate (DER-encoded .cer file without the private key) to import. 50 CK3 Mobile Computer User’s Manual Chapter 2 — Connecting and Configuring the CK3 b Tap the <<< button next to the Key Path field to select the private key (.pvk file) which corresponds to the user certificate you selected. To import a certificate from an IAS server: a Tap Web Enrollment. b Enter the User, Password, and Server (IP address) to log into the server. Tap OK. A dialog box appears asking if you want to load the root certificate. d Tap OK. The Enrollment Tool message box appears telling you that the certificate has been added. e Tap OK to close the message box. Disabling Security If you choose not to use security with your wireless network, you can disable it on the CK3. Intermec recommends that you always set security in your network. To disable security 1 Open Intermec Settings. 2 Choose Communications > 802.11 Radio > Microsoft Security. 3 For Network Authentication, choose Open. 4 For Data Encryption, choose Disabled. 5 Close Intermec Settings. CK3 Mobile Computer User’s Manual 51 Chapter 2 — Connecting and Configuring the CK3 52 CK3 Mobile Computer User’s Manual 3 Developing and Installing Applications This chapter contains guidelines for developing applications for the CK3 and contains these sections: • Developing Applications for the CK3 • Installing Applications on the CK3 • Freeing Up Virtual Memory for Applications • Launching an Application Automatically • Upgrading the System Software 53 Chapter 3 — Developing and Installing Applications Developing Applications for the CK3 The CK3 runs applications programmed in Microsoft Visual Studio 2005. You can also use Microsoft eMbedded Visual C++ 4.0 to program applications, but some features may not be available. Use this section to understand the hardware and software you need to develop applications for the CK3. Use the Intermec resource kits to develop new applications to run on the CK3. The Intermec resource kits are a library of C++ and .NET components grouped by functionality that you can use to create applications for the computer. The resource kits are part of the Intermec Developer Library (IDL), and can be downloaded from the Intermec IDL web site at www.intermec.com/idl. To use the resource kits, you need these hardware and software components: 54 • Pentium desktop, 400 MHz or later • Windows 2000 (Service Pack 2 or later) or Windows XP (Home, Professional, or Server) • For native and managed development, Microsoft Visual Studio 2005 • 128 MB RAM (196 MB recommended) • 360 MB hard drive space for minimum installation (720 MB for complete) • CD-ROM drive compatible with multimedia desktop specification • VGA or higher-resolution monitor (Super VGA recommended) • Microsoft Mouse or compatible pointing device CK3 Mobile Computer User’s Manual Chapter 3 — Developing and Installing Applications Installing Applications on the CK3 You can install applications on your CK3 using one of these methods: • Package your application as a cabinet (.cab) file. • Send the .exe file (simple applications, only) to the CK3. • Copy a directory structure that contains the application, supporting files, DLLs, images, and data files. Intermec recommends using .cab files to install your applications. The CK3 uses standard Windows Mobile .cab files and can install third-party .cab files. You can program your .cab file to install your application to one of these memory locations on your CK3: • Object Store or Flash File Store. The Object Store is a DiskOnChip® flash that looks like a disk. The Flash File Store is an area of storage which is embedded in a section of the system flash memory. This storage is not erased during a reset, although it may be erased during the reflashing process. In addition to storing applications and data files, you can also store persistent registry information to the Flash File Store region. • Optional microSD card. If you are using a microSD card, this should be the primary location to place application installation files. The microSD card creates the Storage Card folder (SDMMC) on the CK3. For help using a microSD card, see “Using a microSD Card” on page 23. • Non-volatile Flash File Store. Use the small non-volatile Flash File Store region to hold .cab files that rebuild the system at clean boot or install applications from a .cab file into the Flash File Store so that they are “ready-to-run” when you perform a clean boot. The flash in the system has a limited number of write cycles, so do not use the Flash File Store for excessive writing. Files copied to any of these locations are safe when you cold boot the CK3 as long as the AutoRun system is installed in the appropriate location. For more information about AutoRun, see the Intermec Developer’s Library (IDL) Resource Kit Developer’s Guide available from www.intermec.com/idl. When you copy a .cab file to the \CabFiles folder, the folder automatically extracts that .cab file on every cold boot. CK3 Mobile Computer User’s Manual 55 Chapter 3 — Developing and Installing Applications You can use these methods to install files and applications on your CK3: • SmartSystems console • ActiveSync • microSD card • FTP server • Wavelink Avalanche The following sections explain how to use each process to install your application on the CK3. Installing Applications Using the SmartSystems Console Your CK3 is SmartSystems-enabled, which lets you use the SmartSystems console to install Intermec applications on your CK3. The console is part of SmartSystems Foundation, available at www.intermec.com/SmartSystems. To install an application using the SmartSystems console 1 Download the application to your PC. 2 Double-click the application. The application appears in the SmartSystems console in the Software Vault. 3 Drag the application to each CK3 in your network. Installing Applications Using Microsoft ActiveSync You can send applications from your PC to your CK3 using Microsoft ActiveSync. To install an application using Microsoft ActiveSync 1 On your PC, copy the .cab file you want to download to your CK3. 2 Create an ActiveSync connection between your PC and CK3. For help, see “Connecting to a PC” on page 28. 56 CK3 Mobile Computer User’s Manual Chapter 3 — Developing and Installing Applications 3 Click Explore. The Mobile Device window opens. 4 Double-click My Windows Mobile-Based Device. 5 Navigate to the folder you want to copy the .cab file to, and paste the .cab file in the folder. 6 Clean boot the CK3. For help, see “Clean Booting the CK3” on page 76. 7 On your CK3, tap Start > Programs > File Explorer and navigate to the location of the .cab file. 8 Tap the .cab file to install it. Installing Applications Using a microSD Card Using a microSD card is the best method for installing applications. To install applications using the storage card 1 Suspend the CK3 and remove the microSD card. 2 Insert the microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC. 3 Copy your application file to the microSD card. 4 Remove the microSD card from the adapter card and insert it into the CK3. 5 On your CK3, navigate to the storage card folder and run your application. CK3 Mobile Computer User’s Manual 57 Chapter 3 — Developing and Installing Applications Installing Applications Using the FTP Server The CK3 has a built-in FTP Server that connects to a network through Ethernet, 802.11 b/g, or Bluetooth communications. You can use the server to transfer your application file to the computer. Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the computer. This option is useful when you need to send files to a large number of computers. The easiest way to manage the FTP server is to enable the FTP menu within iConnect. To enable the FTP menu • Create this DWORD registry key and set it to a value of 1: HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenu The iFTP menu is available the next time your start iConnect. To manage the state of the FTP server • Modify these existing registry keys: HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStart HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat Where 1 = enable and 0 = disable. Installing Applications Using Wavelink Avalanche You can use the Wavelink Avalanche device management system to install applications on all of your wireless CK3 computers. The CK3 ships with the Avalanche Enabler. Each time the Avalanche Enabler is activated (typically on a reset), the CK3 attempts to connect to the Avalanche Agent. When the CK3 connects to the agent, the agent determines whether an update is available and immediately starts the software upgrade, file transfer, or configuration update. Note: If you manually activate the Avalanche Enabler on the CK3, you may be prompted for a password when you exit the Avalanche Enabler. The default password is leave. 58 CK3 Mobile Computer User’s Manual Chapter 3 — Developing and Installing Applications To remotely manage the CK3 with Avalanche 1 Install software packages and updates for the CK3 using the Avalanche Administrative console. 2 Schedule the CK3 updates or manually initiate an update using the Avalanche Administrative console. For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink web site at www.wavelink.com. Freeing Up Virtual Memory for Applications You can use the InstallSelect application to free up virtual memory and create more space to load and run custom applications. Note: InstallSelect is designed for use only by administrators, developers, integrators, or Intermec service representatives. Do not run InstallSelect while using any other applications. When you free up virtual memory, you reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle (SSPB) by removing value-added software features. Be sure to back up any related files that you want before you use the InstallSelect application. For more information on SSPB, see “Upgrading the System Software” on page 62. Removing software features may result in loss of computer functionality or the ability to manage device settings. Contact your Intermec service representative for information about each software feature before making changes. To free up virtual memory 1 Go to Start > Programs > File Explorer. 2 Tap the arrow next to My Documents and select My Device. 3 Tap the Windows folder and scroll down to find InstallSelect. 4 Tap InstallSelect. The Install Select application starts and displays a Caution message box. 5 Tap OK to close the box. CK3 Mobile Computer User’s Manual 59 Chapter 3 — Developing and Installing Applications 6 Clear the check box of any components you do not want installed after a clean boot. For a description of each component, see the next table. By default, components already installed on the computer are automatically checked to be installed again after you perform a clean boot. 7 Tap Apply to initiate the clean boot and install only the files that are selected. 8 Tap Yes to continue with the clean boot. The computer performs a clean boot and restarts with all of the checked components installed. InstallSelect Software Components Component Name Description Data Collection & Data collection and Intermec Settings. Also includes Intermec Settings on-unit SDK libraries. If you disable this CAB file, you cannot scan or collect data on the device and you cannot use Intermec Settings. 60 Funk Wireless Security Intermec security supplicant that provides a wireless security solution with several features that are not supported by Microsoft. Printer Support Provides Intermec printer driver support. Intermec DHCP Client Provides the Intermec DHCP client application. CK3 Mobile Computer User’s Manual Chapter 3 — Developing and Installing Applications InstallSelect Software Components (continued) Component Name Description Bluetooth Provides the Intermec Bluetooth application support. Avalanche Enabler Enables the client to the Wavelink Device Management solution. Depending on the options you selected for your CK3, you may see other components available from the InstallSelect application. Launching an Application Automatically There are two ways to automatically launch your application when you perform a reset on the computer: • Make sure your CAB file places a shortcut to your application in the \Windows\StartUp folder. • Configure AutoRun.exe to launch your application. AutoRun.exe automates operations on your CK3. You can configure AutoRun.exe through the AutoRun data file (AutoRun.dat). For compatibility with other Intermec computers, you can place a copy of AutoRun.exe in the same folder as your AutoRun.dat file. To create and install the AutoRun.dat file on your computer 1 Create a folder called System on your CK3. 2 On your PC, open the Notepad application. 3 Write commands for AutoRun.dat using the supported AutoRun script commands. For help, see the next table. 4 Save the Notepad file as AutoRun.dat. 5 Copy the AutoRun.dat file to the System folder on your CK3. During every boot, the system scans for AutoRun.dat in the System folder. CK3 Mobile Computer User’s Manual 61 Chapter 3 — Developing and Installing Applications AutoRun supports the following script commands in AutoRun.dat. AutoRun Script Commands Command Description EXEC Launches a specified program and waits for it to finish (up to 10 minutes). CALL Processes a specified file of commands and returns. CHAIN Processes a specified file of commands and does not return. RUN Loads and runs a specified program. LOAD Loads and runs a specified program. AutoRun handles quoted file names for the first parameter, which allows you to specify path names or file names that contain white spaces. AutoRun only supports one set of quotes per command. Upgrading the System Software When you upgrade your computer, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files. The SSPB files are stored on the DiskOnChip and deliver Intermec Value Add (IVA) functionality such as data collection, configuration, the Intermec wireless security suite, and the SmartSystems™ Foundation. As new features are added to these components, you can upgrade your SSPB files without needing to upgrade the operating system. Alternately, you can choose to upgrade only the operating system if you need new functionality. There are two ways to upgrade your computer: • You can upgrade your computer using an storage card. For help, see the next section, “Upgrading the CK3 Using a microSD Card.” • You can upgrade your computer using the SmartSystems Console. For help, see “Upgrading the CK3 Using the SmartSystems Console” on page 64. You need to download the latest upgrade files from the Intermec web site to your PC. 62 CK3 Mobile Computer User’s Manual Chapter 3 — Developing and Installing Applications To download the upgrade files 1 Start your web browser and go to the Intermec web site at www.intermec.com. 2 Go to Support > Downloads. 3 Click the link to search the product downloads. 4 Select your computer from the Downloads list. The Downloads page displays all of the downloads available for your computer. 5 Download the upgrade file you need. If you want to upgrade both the OS and the SSPB, you will need to download both files. Upgrading the CK3 Using a microSD Card To use a microSD card to upgrade the computer, you need an SD card reader and a microSD adapter card formatted as FAT16. To upgrade the operating system using a microSD card 1 Insert a microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC. 2 Copy all required OS upgrade files to the microSD card. 3 Remove the microSD card from the adapter card and insert it into the CK3. 4 Place the CK3 in a dock connected to external power and press the Reset button (using a stylus) located in the battery cavity on the back of the CK3. For help, see “Cold Booting the CK3” on page 75. 5 Remove the microSD card when the Installation Complete menu appears. 6 Remove the CK3 from the dock and replace the battery. To upgrade the SSPB using a microSD card 1 Insert a microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC. 2 Copy all required SSPB upgrade files to the microSD card. 3 Remove the microSD card from the adapter card and insert it into the CK3. CK3 Mobile Computer User’s Manual 63 Chapter 3 — Developing and Installing Applications 4 Using the stylus, press the Reset button in the battery compartment. 5 Press and hold the Power button as you insert the battery back into the CK3. 6 Continue to hold the Power button until a Warning message appears on the display. 7 Release the Power button, read the message, and press either button on the right side to continue. 8 Perform the screen alignment and wait for the CK3 to load files from the microSD card. When the progress is complete, the CK3 warm boots to reset the configuration. 9 Remove the microSD card and delete the files. 10 Set the date, time, and network communication parameters to reestablish communications with the other devices in the wireless network. Upgrading the CK3 Using the SmartSystems Console You can use the SmartSystems console to upgrade the operating system on your computer. The console is part of SmartSystems Foundation and is available from the Intermec web site via the Intermec Developer Library (IDL). Before you can upgrade your computer, you need: • the SmartSystems Foundation. To download SmartSystems Foundation, go to www.intermec.com/idl and open the Device Management page. • the device upgrade .exe file. This file is available from the Intermec web site at www.intermec.com. Go to Support > Downloads. Make sure the file you select is for your language. To upgrade the computer using SmartSystems console 1 Install SmartSystems Foundation on your PC and open the SmartSystems console. 2 Make sure the SmartSystems console and the computers are on the same subnet. 64 CK3 Mobile Computer User’s Manual Chapter 3 — Developing and Installing Applications 3 Make sure your computers are either in a communications dock or charging dock or that power management is disabled. 4 Download the device upgrade .exe file to your PC. 5 Double-click the .exe file on your PC. An InstallShield application starts and walks you through the process of extracting the upgrade files in the default location. Note: Do not change the default location where InstallShield extracts the files. The SmartSystems console requires that the files be in this location. 6 From the SmartSystems console, locate the device upgrade to install. 7 Drag-and-drop the device upgrade onto each computer you want to upgrade. The SmartSystems console will tell you that it is installing the upgrade on your computer. Once the upgrade is done downloading to your computer, your computer replaces the operating system and then automatically performs a cold-boot. Progress messages appear on the computer screen. Note: The SmartSystems console will show your computer as offline (note the red stop sign) until the computer reboots and reconnects to the system. CK3 Mobile Computer User’s Manual 65 Chapter 3 — Developing and Installing Applications 66 CK3 Mobile Computer User’s Manual 4 Troubleshooting and Maintaining the CK3 This chapter contains possible solutions to problems you may encounter while using the CK3. This chapter also contains information on booting the computer and performing regular maintenance. 67 Chapter 4 — Troubleshooting and Maintaining the CK3 Calling Product Support To talk to an Intermec Product Support representative, call 1-800-755-5505. Before you call Intermec Product Support, make sure you have the following information ready: • Configuration number • Operating system version • SmartSystems Platform Bundle (SSPB) version • If you are using security, know the type (Funk or Microsoft) and the full set of parameters • Power management settings • If you are using Intermec Terminal Emulation (ITE), know the version and protocol • If you are not using ITE, know the language your custom application was written in and the tools you used to create it You can find most of the information listed above in Intermec Settings. Consult your application developer for information on your custom application. To find your configuration number • Look at the CN field of the configuration label on the back of your CK3. To find your operating system version 1 Tap Start > Internet Explorer. 2 Tap the Intermec logo. The Intermec page appears and displays the software build information. 68 CK3 Mobile Computer User’s Manual Chapter 4 — Troubleshooting and Maintaining the CK3 Troubleshooting Your CK3 Use this section to troubleshoot some common problems you may experience with your CK3. Note: If you send the CK3 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer. Problems While Configuring the CK3 Problem Possible Solution If you are working in Intermec Settings, you cannot You scan a scan configuration commands. Exit the application configuration to scan configuration commands. command, such as Beeper Volume, and you hear three low beeps.and nothing happens. You scan or enter an option for the Scanner Model configuration command, and you hear three low beeps and nothing happens. CK3 Mobile Computer User’s Manual You may have scanned or entered a Scanner Model command that does not apply to the type of scanner that you have installed. Try scanning or entering the Scanner Model command again and select an option for the type of device you are using. 69 Chapter 4 — Troubleshooting and Maintaining the CK3 Problems While Configuring the CK3 (continued) Problem Possible Solution You cannot type a character on the keypad or you can only type uppercase or lowercase letters. You may have locked a modifier key on the keypad. Press the necessary key sequence to unlock the key. For help, see “Using the Keypad ” on page 8. You press the Power • Make sure the backlight is on. button and nothing • Make sure you have a charged battery that is happens. installed correctly. For help, see “Charging the Battery” on page 4. • The battery may be discharged. Replace the battery with a spare charged battery, or charge the battery. • Reset the CK3. For help, see “Resetting the CK3” on page 74. You insert a • The microSD card may not be installed correctly. microSD card and Insert the microSD card as described in Steps 2 cannot find the through 4 of “Using a microSD Card” on SDMMC Disk folder page 23. on the CK3. Or, you • The microSD card may be damaged. Try another insert a bootable SD microSD card. card and the CK3 does not boot from the card. The Battery status LED is on. • If the battery status LED is a steady green, the battery is more than 95% charged and computer is on a charger. • If the battery status LED is blinking red, then the battery is low. Replace or charge the battery. • If the battery status LED is a steady red, the main battery is on charge. The computer • Press the power key to turn off the CK3, and then appears to be locked press the power key again to turn it on. up and you cannot • Press and hold the power key ten seconds to warm enter data. boot the CK3. • Try reloading the firmware. For help, see “Upgrading the System Software” on page 62. • If the CK3 does not boot or reset, contact your Intermec representative for help. You tap the screen and nothing happens. 70 Align your screen. For help, see “Aligning the Touch Screen” on page 14. CK3 Mobile Computer User’s Manual Chapter 4 — Troubleshooting and Maintaining the CK3 Problems With Wireless Connectivity Problem Possible Solution When you turn on the CK3 after it was suspended for 10 to 15 minutes or longer, the CK3 can no longer send or receive messages over the network. The host may have deactivated or lost the current terminal emulation session. In a TCP/IP direct connect network, turn off the “Keep Alive” message from host to maintain the TCP session while the computer is suspended. The CK3 is connected to the network, and you move to a new site to collect data. Now, your CK3 is not connected to the network. Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. Any data collected while out of range is transmitted over the network. The CK3 appears to be connected to the network, but you cannot establish a terminal emulation session with the host computer. There may be a problem with the host computer, with the connection between the Intermec Application Server and the host computer, or with the connection between the access point and the host computer. Check with network administrator to make sure the host is running and allowing users to login to the system. The CK3 appears to be connected to the network, but the host computer is not receiving any information from the CK3. There may be a problem with the connection between the access point and the host computer. Check with network administrator or use your access point user’s manual. Problems While Configuring 802.1x Security Problem Possible Solution Make sure the CK3 IP address, host IP address, subnet The CK3 indicates mask, default router are configured for the network. that it is authenticated, but it does not communicate with the host. CK3 Mobile Computer User’s Manual 71 Chapter 4 — Troubleshooting and Maintaining the CK3 Problems While Configuring 802.1x Security (continued) Problem Possible Solution The CK3 does not • The CK3 may not be communicating with the appear to be access point. Make sure the CK3 network name authenticating and a matches the access point network name (SSID). network connection • The 802.1x security network may not be active. icon does not appear Make sure the server software is properly loaded on the toolbar. and configured on the server PC. See server software documentation for help. A network connection icon appears in the toolbar, but then disappears. • The CK3 may not be communicating with the intended access point. Make sure the CK3 network name matches the access point network name. Default network name is “INTERMEC.” • The access point may not be communicating with the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled. When you change the SSID, the WEP key values are You are setting up not saved. Configure the WEP key values and save multiple access points in a network, your changes. with different SSIDs, and the connection fails. The CK3 indicates it Make sure that: is not authenticated. • the User Name and Password parameters on the CK3 match the user name and password on the authentication server. You may need to configure the password on both the CK3 and the authentication server. • on your authentication server, the user and group are allowed and the group policy is allowed to log into the server. For help, see the documentation that shipped with your authentication server software. • the IP address and secret key for the access point match the IP address and secret key on the authentication server. You may need to configure the IP address and secret key on both your access point and authentication server. • the authentication server software is running on the server PC. 72 CK3 Mobile Computer User’s Manual Chapter 4 — Troubleshooting and Maintaining the CK3 Problems While Configuring 802.1x Security (continued) Problem Possible Solution You clean boot the CK3 and this message appears, “The server certificate has expired or your system date is incorrect.” When you clean boot the CK3, the date and time are not saved. Configure the date and time and save your changes. Problems While Scanning Bar Codes Problem Possible Solution You press the Scan button, but you cannot see a red beam of light. • You may be too far away from the bar code label. The input device attached to the CK3 does not work well or read bar code labels very quickly. Set the Scanner Model command to the specific attached input device. Check enabled bar code symbologies and enable only the symbologies being used. When you release Scan button, the Good Read LED does not turn off. If the CK3 is configured to use continuous/edge triggering, the Good Read LED stays on. If the CK3 is configured to use level triggering, there may be a problem. Press the Scan button or pull the trigger again without scanning a bar code label. If the LED is still on, contact your local Intermec representative. CK3 Mobile Computer User’s Manual Try moving closer to the bar code label and scan it again. • You may be scanning the bar code label “straight on.” Change the scanning angle and try again. • •Move within two feet of a wall to test the effective scan of the scanner. For help scanning bar codes, see “Scanning Bar Codes” on page 16. 73 Chapter 4 — Troubleshooting and Maintaining the CK3 Problems While Scanning Bar Codes (continued) Problem Possible Solution The scanner does not • Aim the scanning beam so that it crosses the entire read the bar code bar code label in one pass. Try changing the scan label. angle. • Check the quality of the bar code label, Scan a bar code label that you know scans well. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan. • Make sure the bar code symbology is enabled. For help, see “Configuring the CK3 With Intermec Settings” on page 29. • Make sure the application is accepting input by scanning a bar code. You may need to type this information instead. The scanner does not The scanner window may be dirty. Clean the window with a solution of ammonia and water. Wipe dry. Do read the bar code labels quickly, or the not allow abrasive material to touch the window. scanning beam seems to be faint or obscured. The CK3 may have decoded the bar code label in a The scanned bar different bar code symbology. Try scanning the bar code data that code label again. Make sure you scan the entire label. appears in your application does not match the data encoded in the bar code label. Resetting the CK3 You seldom need to reset the CK3. However, you do need to reset the CK3 when an application is locked up and does not respond, when you upgrade the firmware, or when you reflash the CK3. The CK3 uses the configuration currently saved in flash memory during the reset process. There are three ways to reset the CK3: 74 • Warm boot • Cold boot CK3 Mobile Computer User’s Manual Chapter 4 — Troubleshooting and Maintaining the CK3 • Clean boot Warm Booting the CK3 If your CK3 has a charged battery installed but does not resume after you press the Power key, or if the computer or an application is locked up, you may need to warm boot the CK3. To warm boot the computer • Press and hold the Power button for 10 seconds. The CK3 shuts down, restarts, and goes through the initialization process. Cold Booting the CK3 If the CK3 or application is locked up and does not respond to a warm boot, follow this procedure to perform a cold boot. Performing a cold boot may result in data loss. When you cold boot the CK3, cached disk data may not be saved, so transactional data may be lost. CK3 Mobile Computer User’s Manual 75 Chapter 4 — Troubleshooting and Maintaining the CK3 To cold boot your CK3 1 Remove the battery. 2 Use the stylus to press the reset button in the battery compartment of the CK3. Reset button Do not use force or a sharp object when pressing the reset button. You may damage the reset button. 3 Replace the battery. Clean Booting the CK3 If the CK3 does not warm boot or cold boot, you may need to perform a clean boot. When you clean boot the CK3, the CK3 only loads files and applications that are absolutely required by the operating system. Perform a clean boot to get the CK3 up and running so that you can run diagnostic tests to troubleshoot the normal boot process. The clean boot process erases the CK3 memory, including all applications and data files in the object store. To preserve applications through a clean boot, store them in the Flash File Store. For more information, see “Installing Applications on the CK3” on page 55. 76 CK3 Mobile Computer User’s Manual Chapter 4 — Troubleshooting and Maintaining the CK3 To clean boot the CK3 1 Remove the battery. 2 Use the stylus to press the reset button in the battery compartment of the CK3. Reset button 3 Press and hold the Power button as you replace the battery. 4 Continue to hold the Power button until the “Clean boot the system?” prompt appears on screen. 5 Release the Power button, read the message, and press the appropriate button to either proceed with the clean boot or cancel the clean boot. Cleaning the Scanner Window and Screen To keep the CK3 in good working order, you may need to perform these minor maintenance tasks: • Clean the scanner window. • Clean the CK3 screen. CK3 Mobile Computer User’s Manual 77 Chapter 4 — Troubleshooting and Maintaining the CK3 Clean the scanner window and CK3 screen as often as needed for the environment in which you are using the computer. To clean the CK3, use a solution of ammonia and water. There are no user-serviceable parts inside the CK3. Opening the unit will void the warranty and may cause damage to the internal components. To clean the scanner window and computer screen 1 Press the Power button to turn off the CK3. 2 Dip a clean towel or rag in the ammonia solution and wring out the excess. Wipe off the scanner window and screen. Do not allow any abrasive material to touch these surfaces. 3 Wipe dry. 78 CK3 Mobile Computer User’s Manual A Specifications 79 Appendix A — Specifications Physical and Environmental Specifications Physical Dimensions Length: 21.69 cm (8.54 in) Width (at widest part): 8.36 cm (3.29 in) Height (at tallest part): 4.67 cm (1.84 in) CK3 Weight Scan Engine Option With AB17 With AB18 With EV12+ 14.41 oz 16.32 oz With EA20X 14.74 oz 16.66 oz With EX25 15.73 oz 17.64 oz Power and Electrical Specifications Operating: Rechargeable lithium-ion battery Backup: Supercap supplies 10 minutes of bridge time while replacing the main battery Electrical rating: x 4.4 V, 2A (AB17); x 4.7 V, 1,5A (AB18) Temperature and Humidity Specifications Operating temperature: -10°C to 50°C (14°F to 122°F) Storage temperature: -20°C to 70°C (-4°F to 158°F) Charging temperature: 0°C to 45°C (32°F to 113°F) Relative humidity: 0 to 95% non-condensing Environmental rating: IP54 Screen Specifications 80 • 240 RGB x 320 pixels • 8.9 cm (3.52 in) diagonal square active area, ¼ VGA • LED backlight with 5 levels of brightness • LCD capable of both portrait and landscape operation CK3 Mobile Computer User’s Manual Appendix A — Specifications Keypad Options • Alphanumeric and function keypad, available with programmable, international, 3270 TE/5250 TE, and VT/ANSI TE overlays • Large numeric and function keypad, available with programmable, international, 3270 TE/5250 TE, and VT/ANSI TE overlays Bar Code Symbologies • • • • • • • • • • • • • • • • • Australian Post* Aztec* BPO (British Post 4-state)* China Post Codabar Codablock A Codablock F Code 11 Code 2 of 5 Code 39 Code 93 Code 93i Code 128 DataMatrix* Dutch Post* EAN.UCC Composite Interleaved 2 of 5 • • • • • • • • • • • • • • • • • ISBT 128 Japan Post* Matrix 2 of 5 Maxicode* Micro PDF417 MSI PDF417 Planet* Plessey Postnet* QR Code* RSS 14 RSS Expanded RSS Limited Telepen TLC 39 UPC/EAN * These symbologies are only available if your CK3 has a 2D area imager or a near-far range area imager. CK3 Mobile Computer User’s Manual 81 Appendix A — Specifications EV12+ Linear Imager Reading Distances Minimum Reading Distances With 0.12 cm (0.05 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 9.6 cm (3.8 in) 7.1 cm (2.9 in) 6.1 cm (2.5 in) 8.1 cm (3.2 in) 17.9 cm (7.1 in) 20.9 cm (8.3 in) 26.9 cm (10.6 in) 33.9 cm (13.4 in) 0.15 mm (6 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) UPC/EAN 0.33 mm (13 mils) 6.1 cm (2.5 in) 22.9 cm (9.1 in) *Minimum reading distances are measured in the dark (0 lux). 0" in 2" 4" 8" 6" 10" 12" 14" 16" 8" 20 7" 6" 15 UPC/EAN 100% 5" 4" 10 3" 2" 1" 0" 1" 2" 3" 0.125 mm / 5 mils 10 4" 0.25 mm / 10 mils 5" 6" 15 0.5 mm / 20 mils 7" 1 mm / 40 mils 20 8" cm 10 15 20 25 30 35 40 EV12+ Linear Imager Minimum Reading Distances: This graphic does not include the 0.12 cm (0.05 in) setback for the CK3. 82 CK3 Mobile Computer User’s Manual Appendix A — Specifications Typical Reading Distances With 0.12 cm (0.05 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 9.1 cm (3.6 in) 6.1 cm (2.5 in) 5.1 cm (2.1 in) 7.1 cm (2.9 in)** 19.9 cm (7.9 in) 24.9 cm (9.8 in) 34.9 cm (13.8 in) 50.9 cm (20.1 in) 0.15 mm (6 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) UPC/EAN 0.33 mm (13 mils) 5.1 cm (2.1 in) 27.9 cm (11.0 in) * Typical reading distances are measured in an office environment (200 lux). ** Minimum distance depends on bar code width and scan angle. 0" in 8" 4" 12" 16" 20" 24" 28" 32" 36" 16" 40 14" 12" 30 10" UPC/EAN 100% 8" 20 6" 10 4" 2" 0" 2" 10 4" 6" 0.125 mm / 5 mils 20 8" 0.25 mm / 10 mils 10" 12" 30 0.5 mm / 20 mils 14" 1 mm / 40 mils 40 16" cm 10 20 30 40 50 60 70 80 90 EV12+ Linear Imager Typical Reading Distances: This graphic does not include the 0.12 cm (0.05 in) setback for the CK3. CK3 Mobile Computer User’s Manual 83 Appendix A — Specifications EA20X Extended Range Area Imager Standard Minimum Reading Distances Minimum Reading Distances With 0.2 cm (0.08 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 0.125 mm (5 mil) 0.20 mm (8mil) 0.25 mm (10 mil) 0.50 mm (20 mil) cm (in) cm (in) cm (in) cm (in) UPC/EAN 0.33 mm (13 mils) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) Data Matrix 0.191 mm (7.5 mils) cm (in) 0.254 mm (10 mils) cm (in) 0.381 mm (15 mils) cm (in) cm (in) cm (in) cm (in) PDF417 cm (in) cm (in) cm (in) 0.160 mm (6.6 mils) cm (in) 0.254 mm (10 mils) cm (in) 0.381 mm (15 mils) cm (in) *Minimum reading distances are measured in the dark (0 lux). EA20X Extended Range Area Imager Minimum Reading Distances: This graphic does not include the 0.2 cm (0.08 in) setback for the CK3. 84 CK3 Mobile Computer User’s Manual Appendix A — Specifications EX25 Near-Far Range Area Imager Reading Distances. 1D Symbologies Minimum Reading Distances With 0.24 cm (0.09 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 18.24 cm (7.18 in) 18.24 cm (7.18 in) 19.24 cm (7.57 in) 40.24 cm (15.84 in) 100.24 cm (39.46 in) 130.24 cm (51.27 in) 31.76 cm (12.51 in) 68.76 cm (27.07 in) 109.76 cm (43.22 in) 219.76 cm (86.52 in) 309.76 cm (121.96 in) 429.76 cm (169.20 in) 22.24 cm (7.96 in) 99.76 cm (39.28 in) 0.1 mm (3.8 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) 1.3 mm (51 mils) 2.5 mm (100 mils) EAN 100% 0.33 mm * Minimum reading distances are measured in the dark (0 lux). 0" 16" 32" 48" 64" 80" 96 " 112" 128" 144" 160" 174" in 80 " 200 64" 160 48" 120 100% EAN contrast UPC 32" 100 cm 39.4" 80 16" 40 0" 16 " 40 0.25 mm 10 mils 32 " 48" 80 69 cm 27.2" 0.5 mm / 20 mils 110 cm 43.3" 120 220 cm 86.6" 1 mm / 40 mils 64" 160 430 cm 169.3" 2.54 mm / 100 mils 80 " 200 cm 40 80 120 160 200 240 280 320 360 400 440 EX25 Near-Far Range Imager 1D Minimum Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3. CK3 Mobile Computer User’s Manual 85 Appendix A — Specifications 1D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback Symbology Density Minimum Distance Maximum Distance Code 39 16.24 cm (6.21 in) 18.24 cm (7.00 in) 18.24 cm (7.00 in)** 20.24 cm (7.78 in)** 20.24 cm (7.78 in)** 89.76 cm (35.34 in) 179.76 cm (70.77 in) 389.76 cm (153.45 in) 479.76 cm (188.89 in) 869.76 cm (342.43 in) 20.24 cm (7.78 in) 109.76 cm (43.22 in) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) 1.4 mm (55 mils) 2.5 mm (100 mils) EAN 100% 0.33 mm * Typical reading distances are measured in an office environment (200 lux). ** as long as the bar code label fits in the reading area 86 CK3 Mobile Computer User’s Manual Appendix A — Specifications 0" 32 " 64" 96 " 128" 160 " 192 " 224 " 256" 288" 320" 352" in 160" 400 128" 320 100% EAN contrast UPC 96" 110 cm 43.3" 240 64" 160 32" 80 0" 32" 80 0.25 mm 90 cm 10 mils 35.4" 64 " 0.5 mm / 20 mils 96 " 160 180 cm 70.9" 390 cm 153.5" 1 mm / 40 mils 128" 240 870 cm 342.5" 2.54 mm / 100 mils 320 400 160" cm 80 160 240 320 400 480 560 640 720 800 880 EX25 Near-Far Range Imager 1D Typical Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3. CK3 Mobile Computer User’s Manual 87 Appendix A — Specifications 2D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback* Symbology Density Minimum Distance Maximum Distance DataMatrix 0.25 mm (10 mils) 1.4 mm (55 mils) 2.5 mm (100 mils) 3.5 mm (140 mils) 5 mm (200 mils) 20.24 cm (7.96 in)** 20.24 cm (7.96 in)** 20.24 cm (7.96 in)** 20.24 cm (7.96 in)** 20.24 cm (7.96 in)** 73.76 cm (29.04 in) 339.76 cm (133.77 in) 679.76 cm (267.63 in) 789.76 cm (310.93 in) 1199.76 cm (472.02 in) * Typical reading distances are measured in an office environment (200 lux). ** as long as the bar code label fits in the reading area 88 CK3 Mobile Computer User’s Manual Appendix A — Specifications 0" 64" 32 " 96 " 128" 160 " 192 " 224 " 256" 288" 320" 352" in 160" 128" 96" 400 320 0.25 mm / 10 mils 74 cm 29.1" 240 340 cm 133.9" 1.4 mm / 55 mils 64" 160 32" 80 0" 32" 80 64 " 160 680 cm 267.7" 2.5 mm / 100 mils 96 " 240 790 cm 311" 3.5 mm / 140 mils 128" 320 400 160" cm 80 160 240 320 400 480 560 640 720 800 880 EX25 Near-Far Range Imager 2D Typical Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3. CK3 Mobile Computer User’s Manual 89 Appendix A — Specifications Accessories You can use these accessories (sold and ordered separately) with the CK3. To order accessories, contact your local Intermec sales representative. Battery (AB17, AB18) The AB17 standard battery and AB18 extended battery provide main power to the CK3. Quad Charger (AC20) The AC20 quad charger charges up to four CK3 batteries at one time. Single Dock (AD20) The AD20 single dock charges a spare CK3 battery and powers your CK3 while providing communications through a serial, USB client, or USB host adapter port. Ethernet Multidock (AD21) The AD21 ethernet multidock provides ethernet connectivity and power to up to four CK3 computers at one time. Charge-Only Multidock (AD22) The AD22 charge-only multidock charges up to four CK3 computers at one time. Vehicle Dock (AV10) Use the AV10 vehicle dock to hold and charge your CK3 while you are using it on a vehicle. Vehicle Battery Adapter (AE33) Use the AE33 vehicle battery adapter to provide power to your CK3 from your vehicle. To use the vehicle battery adapter, you also need the AA23 power adapter. Audio Adapter (AA20) Use the audio adapter to connect an audio device, such as a headset, to your CK3. RS-232 Adapter (AA21) Use the RS-232 adapter to connect RS-232 devices to your CK3. 90 CK3 Mobile Computer User’s Manual Appendix A — Specifications Power Adapter (AA23) Use the power adapter to provide power to your CK3 from an external power supply. Scan Handle The scan handle provides you with an alternate way to hold the CK3 and scan bar code labels using a convenient scanning trigger. Vehicle Holder Use the vehicle holder to store your CK3 when you are not using it. Holster The holster provides you with a convenient way to carry your CK3 when you are not using it. IP30 Battery Pack Adapter The IP30 battery pack adapter lets you charge an IP30 battery using the CK3 quad charger (AC20) or CK3 single dock (AD20). CK3 With IP30 Vehicle Holder If you attached an IP30 to your CK3, you can use the vehicle holder to store your CK3 when you are not using it. CK3 Mobile Computer User’s Manual 91 Appendix A — Specifications 92 CK3 Mobile Computer User’s Manual B Default Settings 93 Appendix B — Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the CK3. If you restore the CK3 to factory default settings, the CK3 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings. For detailed information on most of the commands, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx), available from the Intermec web site at www.intermec.com. Data Collection Data Collection Settings Data Collection Setting Default Value Enable Scanner Port Enable Enable Scanner Auto-Detect Enable Scanner Port Baud Rate 38400 Symbology Settings 94 Symbology Default Value AustraliaPost Disable Aztec Disable BPO Disable CanadaPost Disable ChinaPost Disable Codabar Disable Codablock A Disable Codablock F Disable Code 11 Disable Code 39 Enable Code 93 Disable Code 128/GS1-128 Enable DataMatrix Enable CK3 Mobile Computer User’s Manual Appendix B — Default Settings Symbology Settings (continued) Symbology Default Value DutchPost Disable EAN/UPC Enable UPC A, UPC E, EAN 8, EAN 13 EAN.UCC Composite Disable GS1 DataBar Expanded Disable GS1 DataBar Limited Disable GS1 DataBar Omni-Directional Disable Interleaved 2 of 5 Disable JapanPost Disable Matrix 2 of 5 Disable Maxicode Disable Micro PDF417 Disable MSI Disable PDF417 Enable Planet Disable Plessey Disable Postnet Disable QR Code Disable Standard 2 of 5 Disable Telepen Disable TLC 39 Disable Symbology Option Settings Symbology Option Default Value Preamble None (disabled) Postamble None (disabled) Global Symbology ID Disable Scanner Settings Scanner Setting Default Value Hardware trigger Enable CK3 Mobile Computer User’s Manual 95 Appendix B — Default Settings Scanner Settings (continued) Scanner Setting Default Value Turn Off After Good Read Enable/One-shot Trigger mode (area imagers only) Level Imager Settings Imager Setting Default Value Predefined Modes 1D and 2D Standard Sticky Aimer LED duration 0 (disabled) Signature Image Capture Disable Decode Security Settings Decode Security Setting Default Value Consecutive Data Validation Identical Consecutive Timeout 300 ms Different Consecutive Timeout Center Decoding Disable Center Decoding Tolerance Disable Virtual Wedge Settings Virtual Wedge Setting Default Value Virtual Wedge Enable Grid Null RFID RFID Settings 96 RFID Setting Default Value Enable RFID Service Enable CK3 Mobile Computer User’s Manual Appendix B — Default Settings Application Connection Settings Application Connection Setting Default Value Allow External BRI Connections Enable BRI TCP Port 2189 Enable Logging Disable Reader 1 Settings Reader 1 Setting Default Value Enable Reader Disable Reader Model IP30 RFID Module Settings RFID Module Setting Default Value Tag Type EPC Class 1 Gen2 Dense Reader Mode Disable LBT Channel LBT Scan Enable Enable Field Separator Space () ID Report Enable No Tag Report Disable Report Timeout 0 ms Timeout Mode Disable ID Timeout 100 ms Antenna Timeout 10 ms ID Tries Antenna Tries Read Tries Write Tries Initialization Tries Lock Tries Select Tries Unselect Tries CK3 Mobile Computer User’s Manual 97 Appendix B — Default Settings RFID Module Settings (continued) RFID Module Setting Default Value Initial Q Field Strength dB 30 Session Enable Antenna Port 1 Enable Enable Antenna Port 2 Disable Enable Antenna Port 3 Disable Enable Antenna Port 4 Disable Bluetooth Power Off 300 s Communications Communications Settings Communications Setting Default Value Device Name IntermecCK3 Bluetooth Power Off 802.11 Radio Settings 802.11 Radio Setting Default Value Security Choice Funk Security Allow Security Changes Enable Radio Measurement Radio Enabled Enable Funk Security Settings 98 Funk Security Setting Default Value Active Profile Profile Label Profile_1 Network Type Infrastructure Channel SSID INTERMEC CK3 Mobile Computer User’s Manual Appendix B — Default Settings Funk Security Settings (continued) Funk Security Setting Default Value Power Mode Enabled (Fast PSP) 8021x None Association Open Encryption None Pre-Shared Key Null Transmit Key Key1 Prompt for Credentials Enable User Name anonymous User Password anonymous Inner Authentication-TTLS MS-Chapv2 Anonymous name anonymous Inner EAP EAP/MDS Inner Authentication-PEAP EAP/MS-Chapv2 Subject Name Null Validate Server Certificate No Server 1 Common Name Null Server 2 Common Name Null Mixed Cell Off CCKM Off Automatic PAC Provisioning Off Provisioning PAC Prompt Off Reprovisioning PAC Prompt Off PACManager Null Logging Off Radio Measurement Radio Enabled Enable IP Settings IP Settings Default Value DHCP Enable DHCP Client Identifier Null CK3 Mobile Computer User’s Manual 99 Appendix B — Default Settings IP Settings (continued) IP Settings Default Value Primary DNS 0.0.0.0 Secondary DNS 0.0.0.0 Primary WINS 0.0.0.0 Secondary WINS 0.0.0.0 Certificates Settings Certificates Setting Default Value Import Root Certificates False Import User Certificates False Import Pac Files False Ethernet Adapter IP Settings Ethernet Adapter IP Setting Default Value DHCP Enable DHCP Client Identifier Null Primary DNS Null Secondary DNS Null Primary WINS Null Secondary WINS Null PSK Settings 100 PSK Setting Default Value Remote Connection Host IP Host Port 0.0.0.0 5555 CK3 Mobile Computer User’s Manual Appendix B — Default Settings PSK Settings (continued) PSK Setting Default Value Serial Port Baud Parity Data Bits Stop Bits Flow Control Protocol EOM1 EOM2 SOM Reader Command LRC Handshake 115200 Even 7 Data Bits 1 Stop Bit No Flow Control Configurable \x03 \xFFFFFFFF \x02 Enable w/o TMF Disable Disable Device Settings Device Settings Device Setting Default Value Date Null Time Null Adjust for Daylight Time Disable Good Read Beep One Beep Good Read Light On Beeper Volume Medium Display Settings Display Setting Default Value Backlight on Battery Power Backlight Turns Off After Backlight On Tap 30 s Enable Backlight on External Power Backlight Turns Off After Backlight On Tap 1 min Enable Backlight Level High Screen Rotation 0 degrees CK3 Mobile Computer User’s Manual 101 Appendix B — Default Settings Keypad Settings Keypad Setting Default Value Scan Button Remapping for Handle Trigger BRI Scan Button Remapping for Middle Scan Button Scanner Power Management Settings Power Management Setting Default Value Battery Power Device Turns Off After Screen Turns Off After 2 min 1 min External Power Device Turns Off After Screen Turns Off After Disable Disable Device Monitor Device Monitor Settings Device Monitor Setting Default Value Poll Period 1 min Threshold Values Backup Battery Charge Remaining Main Battery Charge Remaining Storage Load Memory Load 10 10 90 90 Core Messaging Service Core Messaging Service Settings 102 Core Messaging Service Setting Default Value Associated Server IP Null Server Name INTERMEC Keep Alive Ping Interval 30 s CK3 Mobile Computer User’s Manual C Keypads and Keystrokes 103 Appendix C — Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard characters with the keypad. Alphanumeric Characters 104 Character Alphanumeric Keypad Numeric Keypad [A] B [ESC] [B] B [7] [C] B [8] [D] B [9] [E] BE [F] B [4] [G] B [5] [H] B [6] [I] B [1 [J] B [2] [K] B [3] [L] B [FldExit] [M] B [0] [N] B [.] [O] B [F1] [P] B [F2] [Q] B [F3] [R] B [F4] [S] B [F5] [T] B [F6] [U] B [F7] [V] B [F8] [W] B [F9] [X] B [F10] [Y] B [F11] [Z] B [F12] B [A] B [A] B [<] [Esc] CK3 Mobile Computer User’s Manual Appendix C — Keypads and Keystrokes Alphanumeric Characters (continued) Character Alphanumeric Keypad Numeric Keypad B [B] B [B] B [<] [7] B [C] B [C] B [<] [8] B [D] B [D] B [<] [9] B [E] B [E] B [<] E B [F] B [F] B [<] [4] B [G] B [G] B [<] [5] B [H] B [H] B [<] [6] B [I] B [I] B [<] [1] B [J] B [J] B [<] [2] B [K] B [K] B [<] [3] B [L] B [L] B [<] [FldExit] B [M] B [M] B [<] [0] B [N] B [N] B [<] [.] B [O] B [O] B [<] [F1] B [P] B [P] B [<] [F2] B [Q] B [Q] B [<] [F3] B [R] B [R] B [<] [F4] B [S] B [S] B [<] [F5] B [T] B [T] B [<] [F6] B [U] B [U] B [<] [F7] B [V] B [V] B [<] [F8] B [W] B [W] B [<] [F9] B [X] B [X] B [<] [F10] B [Y] B [Y] B [<] [F11] B [Z] B [Z] B [<] [F12] [0] [0] [1] [1] [2] [2] [3] [3] [4] [4] [5] [5] [6] [6] CK3 Mobile Computer User’s Manual 105 Appendix C — Keypads and Keystrokes Alphanumeric Characters (continued) Character Alphanumeric Keypad Numeric Keypad [7] [8] [9] Function Keys Function Alphanumeric Keypad Numeric Keypad Back Tab C [->|] C [->|] Backspace [<-] [<-] Caps Lock B [B] B [>] Forward Tab [->|] [->|] Shift B [A] B [<] Space C [<-] C [<-] Alphanumeric Keypad Numeric Keypad Return Special Characters Character 106 CK3 Mobile Computer User’s Manual I Index 107 Index Numerics 802.11b/g communications, configuring 31 radio, viewing connection information 37 802.1x security configuring with Funk 44 configuring with Microsoft 48 AA20 audio adapter, described 90 AA21 RS-232 adapter, described 90 AA23 power adapter, described 91 AB17 and AB18 battery, described 90 AC20 quad charger charging times 5 described 90 accessories, described 90 ActiveSync connecting to a PC 28 installing applications 56 AD20 single dock charging times 5 described 90 AD21 ethernet multidock charging times 5 described 90 AD22 charge-only multidock charging times 5 described 90 adjusting the speaker volume 12 AE33 vehicle battery adapter, described 90 aligning the screen 14 alphanumeric keypad, illustrated 8 applications developing 54 installing ActiveSync, using 56 Flash File Store 55 microSD card, using 55 non-volatile Flash File Store 55 Object Store 55 using cab files 55 108 using FTP server 58 using microSD card 57 using SmartSystems Console 56 using Wavelink Avalanche 58 launching automatically 61 area imager. scanning bar codes 19–23 association label, connecting to a Bluetooth scanner 33 audio adapter, AA20, described 90 audio device, Bluetooth, connecting to 35 AutoRun script commands 62 using to launch other processes 62 AutoRun.dat 61 AutoRun.exe 61 Avalanche. See Wavelink Avalanche. AV10 vehicle dock charging times described backlight, configuring backup power, battery bar code symbologies, supported battery AB17 and AB18, described backup power battery icons, described charging accessories charging times checking the status described icons described illustrated installing maximizing battery life removing status LED battery pack adapter, IP30, described CK3 Mobile Computer User’s Manual Index Bluetooth audio device, connecting to 35 communications, configuring 32 printer, connecting to 34 radio configuring 31 turning on 32 scanner connecting to 33 passcode, default 33 Bluetooth Audio applet, described 35 Bluetooth Scanner Wizard, connecting to a scanner 33 booting clean 76 cold 75 troubleshooting 73 warm 75 troubleshooting cold booting, described color-coded keys, using communications 802.11b/g, configuring Bluetooth, configuring Ethernet, configuring serial, using USB using configuration number, finding configuring backlight date and time network communications parameters settings SmartSystems Foundation, remotely connecting to a PC contacting Intermec by phone vii cab files, using to install applications calibrating screen calling product support capitalizing characters caps lock, enabling and disabling center-decoding, scanning bar codes certificates IAS server, importing from loading root, importing characters capitalizing entering – charging the battery charging accessories charging times cigarette lighter adapter. See vehicle battery adapter. clean booting described date and time, configuring 30 default configuration 94–101 symbologies 16 developing applications 54 CK3 Mobile Computer User’s Manual EA20X reading distances scanning bar codes performance, improving environmental specifications errors, finding and solving – Ethernet communications, configuring EV12+ reading distances scanning bar codes EX25 reading distances scanning bar codes performance, improving 109 Index extended range area imager reading distances scanning bar codes performance, improving features of the CK3 Flash File Store, installing applications to FTP server managing using to install applications Funk security choosing configuring 802.1x LEAP WEP WPA WPA2 WPA2-802.1x , WPA-802.1x , described selecting a profile green key, using handle, scan, described hardware for developing applications holder, vehicle described for CK3 with IP30, described holster, described IAS server, certificate, importing iConnect configuring Ethernet communications FTP server, enabling icon, illustrated wireless connection, checking status icons, screen, described 110 IDL (Intermec Developer Library), developing applications imager center-decoding extended range reading distances scanning bar codes near-far range reading distances scanning bar codes performance, improving predefined modes installing the battery InstallSelect software components, described using to free up memory Intermec contact information product support calling Knowledge Central web site support contact information Intermec Settings configuring CK3 navigating IP30 battery pack adapter, described IP30 and CK3 vehicle holder, described ISpyWiFi shortcut, creating tabs, described viewing radio connection information IVA, described keypad capitalizing characters color-coded keys, using entering characters – illustrated options troubleshooting using the color-coded keys CK3 Mobile Computer User’s Manual Index launching applications automatically LEAP, security, configuring with Funk LEDs, status, described linear imager, scanning bar codes loading certificates locked computer, troubleshooting managing power manuals, downloading from the web maximizing battery life memory, freeing up virtual for applications microSD card troubleshooting upgrading computer using using to install applications Microsoft security choosing configuring 802.1x WEP WPA WPA-802.1x WPA-PSK described modifier keys, using multidock charge-only, AD22, described ethernet, AD21, described near-far range area imager reading distances network communications configuring connection icon illustrated troubleshooting CK3 Mobile Computer User’s Manual non-volatile Flash File Store, installing applications numeric keypad, illustrated Object Store, installing applications to omnidirectional scanning operating system upgrading version, finding orange key, using parameters, configuring partnership, ActiveSync, establishing passcode, Bluetooth scanner default patents, list of x PC, connecting to with ActiveSync 28 PDF417 bar code, scanning 18 PEAP choosing with 802.1x security 44 choosing with WPA security 43 persistent storage manager, upgrading 62 physical specifications 80 power button described 10 troubleshooting 70 managing 11 profile, selecting 12 selecting power management profile 12 power adapter AA23, described 91 vehicle. See vehicle battery adapter. Power Profiler, described 11 printer Bluetooth, connecting to 34 wireless, selecting current 34 problems, troubleshooting 69–74 111 Index product support calling 68 Knowledge Central web site vii profile, Funk security, selecting 42 Push To Talk (PTT), described 12 quad charger, AC20, described 90 radio 802.11b/g configuring 31 viewing radio connection information 37 Bluetooth configuring 31 turning on 32 removing the battery 5 resetting the computer 74 root certificate, importing 50 RS-232 adapter, AA21, described 90 safety icons vi scan handle, described 91 scanners Bluetooth connecting to 33 passcode, default 33 scanning bar codes 16 tethered, scanning bar codes 16 window, cleaning 77 scanning bar codes 21 omnidirectionally 19 PDF417 bar codes 18 troubleshooting 73, 74 screen aligning 14 cleaning 77 icons, described 14 specifications 80 touch, described 13 troubleshooting 70 SD card. See microSD card. SDMMC Disk folder, troubleshooting 70 112 security choosing between Microsoft and Funk 41 configuring 40 Funk 42 Microsoft 46 disabling 51 loading certificates 50 serial communications, using 36 settings, configuring 29 single dock, AD20, described 90 SmartSystems console upgrading the computer 64 using to install applications 56 Foundation configuring CK3 remotely 30 Platform Bundle finding version 3 upgrading with microSD card 63 snap-on adapter AA20 audio adapter, described 90 AA21 RS-232 adapter, described 90 AA23 power adapter, described 91 software for developing applications 54 version, finding 3 speaker, adjusting the volume 12 specifications physical and environmental 80 screen 80 SSPB. See Smart Systems Platform Bundle. status LEDs, described 7, 15 storage, increasing with microSD card 23 support, contacting Intermec vii suspend mode, described 10 symbologies enabled by default 16 supported 81 synchronizing with a time server 30 CK3 Mobile Computer User’s Manual Index technical support vii time and date, configuring 30 time server, synchronizing with 30 TLS choosing with WPA security 43 choosing with WPA security 44 touch screen. See screen. troubleshooting problems 69–74 TTLS choosing with 802.1x security 44 choosing with WPA security 43 uninstalling the battery 5 upgrade files, downloading 63 upgrading microSD card, using 63 operating system 62 persistant storage manager 62 using SmartSystems console 64 USB communications, using 36 USNO time server, described 30 vehicle battery adapter, AE33, described 90 vehicle dock, AV10, described 90 vehicle holder described 91 for CK3 with IP30, described 91 version, software finding 3 virtual memory, freeing up 59 volume adjusting 12 icon, illustrated 14 CK3 Mobile Computer User’s Manual warm booting, described 75 warranty information vi Wavelink Avalanche Avalanche Enabler password 58 using to install applications 58 WEP security configuring, Funk 45 configuring, Microsoft 49 WiFi communications configuring 31 supported 2 will not boot from microSD card 70 window, scanner, cleaning 77 wireless audio device, connecting to 35 connection, check status with iConnect 36 printer, connecting to 34 scanner, connecting to 33 security, configuring 40 WPA security configuring with Funk 43 configuring with Microsoft 47 WPA2 security, configuring with Funk 43 WPA2-802.1x security, configuring 42, 43 WPA-802.1x security, configuring 42, 43 WPA-PSK security, configuring 47 113 Index 114 CK3 Mobile Computer User’s Manual Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com CK3 Mobile Computer User’s Manual *935-016-001* P/N 935-016-001
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